Wellington Free Ambulance Annual Impact Report 2021-22

Page 1

PURPOSE

1
2
4
Renewal 6 + Patient Experience 6 + People Experience 10 + Operational Performance 12 + Organisational Performance 16
wfa.org.nz
Contents From our Chief Executive and Board Chair
From our Patron Wayne Norwood 3 Services Impact 2021-2022
Strategic
Consumer Council & Families Council Report 18 The Lloyd Morrison Foundation Report 20 Fundraising Highlights 22 Our supporters and donors 24 Financial Statements 26 Independent Auditor’s Report 28
Wellington Free Ambulance operates a 24/7 emergency paramedicine service. We also provide clinical expertise to our community through our patient transfer service, clinical communications centre and events support. We are here for the people of Greater Wellington and Wairarapa free of charge. OUR VALUES - KO Ā TĀTOU MĀTĀPONO
To be the best little ambulance service in the world
VISION

a message from the Chief Executive - David robinson

Kia ora tātou, Welcome to you, and to all our friends and supporters, as we acknowledge the achievements from the 2021/2022 financial year.

Since I first started in June 2021, it was clear that we have a wealth of passionate and caring people at Wellington Free Ambulance. The drive and dreams of our people and where we see Wellington Free Ambulance going is exciting, with these 12 months focused on embedding some important strategic direction at Wellington Free Ambulance.

To put us on the pathway to our goals, we’ve shaped a strategic renewal in January 2022 (pg 6-16) that prioritises the people of Wellington Free Ambulance, the infrastructure required to deliver our service across the community, and the financial security needed to remain the only free ambulance service in Aotearoa New Zealand.

a message from the board chair - dame kerry prendergast

It is a privilege to reflect and recognise the significant milestones in the last financial year of 2021/2022 and turn our eyes to an exciting future.

These 12 months have continued to challenge and test us, with the ongoing impacts of COVID-19 felt here in Aotearoa. Throughout the pandemic, I have been in constant awe of the dedication of the Wellington Free Ambulance team. Their unwavering commitment to protecting our patients and serving the people of Greater Wellington and Wairarapa through the most difficult of times is commendable.

Our nation’s capital couldn’t be more fortunate to have an amazing team to navigate the continued effects of the pandemic. On behalf of the board, we cannot thank you enough for all that you do.

I also want to give special mention to our kind community that gives generously to keep the ‘free’ in Wellington Free Ambulance. To all our supporters, business partners, major donors, and notably, our Cornerstone Partner Julie Nevett and The Lloyd Morrison Foundation – thank you. It is your support that ensures Wellington Free Ambulance can respond to people in need free of charge.

To my fellow colleagues on the board, thank you for your time and contributions to supporting such an essential service in our region. This year we farewelled Board Member Ken Greer and thanked him for his six years of service and invaluable expertise. We also welcomed Chris Masters to the board. Chris brings a wealth of experience in integrated care and clinical quality.

The ambulance sector is continuously evolving at a pace quicker than we have previously seen, with events such as COVID-19 elevating the need for future-proofed plans and directions. As Wellington Free Ambulance embarks on a journey of strategic renewal, we look forward to guiding them on the venture ahead that will benefit the people of Greater Wellington and Wairarapa.

2 WELLINGTON FREE AMBULANCE IMPACT REPORT

To the team at Wellington Free Ambulance, thank you. Thank you for continuing your vital mahi despite the challenging times COVID-19 continues to bring for us. I am proud to be the chief supporter of the team of people who continue to go above and beyond saving lives every day. The feedback from patients (pg 5), and the number of people we’ve collectively supported over these 12 months, are testament that quality care for anyone in need remains the number one priority at Wellington Free Ambulance.

My thanks to Dame Kerry and the Board for their support and continued commitment to the organisation. Thank you also to the Senior Leadership team for their support as we ingrain these changes as part of an ongoing process of ensuring Wellington Free Ambulance is here for the community for another 95 years.

To everyone who donates to and supports Wellington Free Ambulance, please know that we would not have been able to be here for almost 53,000 people free of charge without your support. Thank you for keeping us uniquely free.

Nātōrourou, nātakurourouka oraai te iwi. With your basket and my basket, the people will thrive.

a

message from

the

Patron - wayne norwood

As the grandson of Wellington Free Ambulance’s founder, Sir Charles Norwood, I am extremely proud of the way Wellington Free Ambulance continues to provide quality care to people in need, free of charge.

In 1927, my grandfather was motivated to launch an ambulance service that was free to any person needing help. This ethos of free access to any medical care is the foundation this organisation was built on. Since Wellington Free Ambulance’s inception 95 years ago, these values remain strong to this very day.

Being able to carry on my grandfather’s legacy, to stand behind a team that embody the values of his vision and to be a part of Wellington Free Ambulance’s lifesaving work, is a humbling experience. I couldn’t be more thrilled to accept the role of Patron in 2021 and support this organisation in 2022 where we acknowledge 95 years of service to the community. We may be a smaller ambulance service, but the feats that Wellington Free Ambulance has achieved are significant and well respected in the industry.

The Norwood family will continue to advocate for Wellington Free Ambulance’s lifesaving work with love and pride. In 2021, my granddaughters took part in Onesie Day for the first time because they believe what four generations of our family believed in – making sure Wellington Free Ambulance is always there for all.

For five generations the Norwood Family have been connected to this important cause and I look forward to doing everything I can to support the amazing people working for Wellington Free Ambulance, and their lifesaving actions that help the people in our region. I am constantly amazed by the skill and dedication they bring to the organisation.

The last two years have been extremely difficult and yet the drive to assist those in need has never faulted.

3
4 WELLINGTON FREE AMBULANCE IMPACT REPORT The impact of Wellington Free Ambulance 2021 2022 CLINICAL COMMUNICATIONS CENTRE 245,614 Calls answered (111 emergency and non-urgent calls) 14,707 Clinical Paramedic Advisors support over the phone 14,123 Inbound 3,084 Outbound Hours on phone 160,341 Emergency Calls to 111 answered WFA calls handled by phone triage 7,166 of those subsequently didn’t require an ambulance EMERGENCY AMBULANCE SERVICE 52,693 Responses to Patients 169 Flight Paramedics incidents 35,748 Patients transported for further treatment 140 TEMS incidents 17,196 Patients treated at home 2,561 UCC incidents 33 Rescue Squad incidents 1,056,065km travelled by EAS
5 Of those surveyed in 21/22: HEARING FROM OUR PATIENTS –PATIENT SURVEY FEEDBACK Each year we ask patients to share their feedback with us to ensure we are providing a quality service that meets the needs and expectations of our community. 97% agreed/strongly agreed that they were treated with kindness and respect 90% agreed/strongly agreed we did everything to control their pain 97% were very satisfied/ satisfied with the overall service from Wellington Free Ambulance 95% agreed/strongly agreed we provided care sensitive to their cultural needs 79% found the call takers very helpful and reassuring EVENTS 176 events attended across the region 46,781 Patients transported to appointments 1,052, 540kms travelled by PTS PATIENT TRANSFER SERVICE Cost to people of Greater Wellington and Wairarapa needing help and support: $0 Thanks for your support

STRATEGIC RENEWAL - WHAKAHOUTANGA O TE RAUTAKI

PATIENT EXPERIENCE

We continue to define and extend our core models of care and response, which enable us to appropriately meet demand within resource levels safely.

Different care pathways in KApiti

Wellington Free Ambulance is here for everyone no matter what the emergency. However, if a patient’s condition is unexpected but not life threatening, we have developed care pathways for Kāpiti residents who do not need an emergency ambulance for travel to hospital but do need to be assessed and treated.

This year saw the continuation of our Kāpiti referrals process - a collaboration with Tū Ora Compass Health and Capital & Coast DHB, that provides local clinical care for patients who would have otherwise been transported to the Emergency Department at Wellington Hospital.

Wellington Free Ambulance also initiated a new care pathway in partnership with Older Adult Rehabilitation & Allied Health Services (ORA). Through this collaboration, our paramedics who respond to falls work closely in conjunction with primary care and the DHB, with ORA assisting in the arrangement of rehabilitation services, mobility aids and arranging other social support where required to better protect our older populations.

These initiatives mean more patients can avoid a long, unnecessary trip to Wellington Hospital’s Emergency Department, allowing us to treat patients closer to home, with integrated wrap-around support in the community. With recent changes to services in 2022, WFA and ORA are looking forward to being able to offer this pathway again soon.

An inter-agency response to mental health

We know that people experiencing mental health distress and those in crisis who are transported to police cells, or the emergency department have unfavourable outcomes to their long-term health. Evidence suggests that for some patients, the best place for treatment and recovery is often in the community with their mental health support team, as well as family and friends.

Made up of a police officer, a Wellington Free Ambulance paramedic, and a mental health clinician, the Mental Health Co-Response Team (CRT) is the first of its kind in Aotearoa New Zealand and continues to provide enhanced on-scene care and another layer of support for people in need in the Wellington region.

6 WELLINGTON FREE AMBULANCE IMPACT REPORT

Tactical Emergency Medical Support

At Wellington Free Ambulance, we work with our partnering agencies to help communities be and feel safe. Hauora Tautoko Wahanga – The Tactical Emergency Medical Support (TEMS) team began in early February 2020 as a joint trial between Wellington Free Ambulance (WFA) and New Zealand Police. Working alongside the New Zealand Police Special Tactics Group (STG) in high-pressure situations, they possessed a broad range of skills that allow them to perform a variety of roles which protect public safety. These include, but are not limited to, tactical medical support, siege/hostage medicine, hostile crowd medicine, mass casualty incident response, HAZMAT response, complex patient extrications, and remote/water rescue operations.

Created to develop WFA’s Emergency Preparedness, resilience and response to complex, high risk and major situations – WFA’s TEMS were another leading-edge initiative that integrates paramedic support in the community, in particular in specialist police operations.

Earlier this year, there was one unique situation caused by the COVID-19 pandemic that no other emergency ambulance service has had to contend with – the 23-day occupation of our nation’s Parliament grounds. For the entirety of the occupation, WFA’s TEMS - supported by the wider ambulance crew - provided medical assistance to anyone at the scene.

They played a pivotal role in the emergency response, supporting our colleagues at New Zealand Police and offered 16-hour-a-day medical support in Parliament grounds, treating a total of 167 people – police and protesters alike – 145 of which were police staff.

In the past two years:

+ TEMS has been deployed on over 680 occasions

+ TEMS has participated in over 140 training events

+ TEMS staff have an average utilisation rate of approximately 90%

Delivering timely, coordinated and specialist care at home or in a community setting, we work together with other agencies to connect people in mental health crisis to the right pathways, improve patient assessment and treatment, and reduce any unnecessary transportation to emergency departments or police stations.

Our specialised person-centred approach in CRT has led to an improved patient experience and better outcomes for patients and their whānau. By bringing together the right care at the right time to people in distress, this has improved interactions and outcomes for not only patients, but our frontline teams too.

We continue to discuss the future of the Mental Health Co-Response Team with New Zealand Police and Te Whatu Ora.

“Often at scene we take over the care of the patient and deescalate the situation with our colleagues from Police. Working together and sharing information between us, Police and a mental health clinician has been incredibly valuable to provide better outcomes for our patients. Working with the team has been fantastic and incredibly insightful to how we can work better together.”

7

Enhancing community response in the Wairarapa

Thanks to a joint initiative between Fire and Emergency New Zealand (FENZ) and Wellington Free Ambulance, volunteers from the Martinborough fire brigade are now medical first responders. Wellington Free Ambulance led training that gave 10 of this brigade’s volunteers the ability to administer life-saving interventions prior to the arrival of ambulance staff.

The community should feel assured that if they call for an ambulance for a medical emergency, and firefighters turn up, they are in good hands while waiting for our paramedic crews to arrive. The roll out of the Martinborough First Response Unit will enhance the pre-hospital emergency care that is provided to those living in Martinborough.

Wellington Free Ambulance in the Wairarapa:

+ Three emergency ambulances

+ One emergency response vehicle

+ Two patient transfer vehicles

+ A team of 30+ staff helping the Wairarapa community.

“By having more first responders in the area, patients will be able to access the best care, regardless of whether it is a paramedic or fire fighter who arrives first. This early intervention will undoubtedly benefit the community.”

Wairarapa Shift Manager, Jono Rees.

Other ways we’re here for you

+ Help on the other end of the line: Along with the dedicated team of calltakers in our Clinical Communications Centre, is our team of trained Clinical Paramedic Advisors that provide 24/7 support to ensure patients are triaged appropriately. When we are experiencing delays, they ensure patients are called back and monitored over the phone until ambulance crews arrive.

+ Urgent Community Care: Our trained UCC paramedics in Kāpiti, Porirua, and Wairarapa manage emergency 111 calls that don’t warrant automatically warrant an ambulance response, treating patients at home and discussing further care options.

+ Rescue and Flight Paramedics: Our Rescue and Flight paramedics work with a wide range of services to make sure they can reach, treat and transport patients in the most extreme of circumstances.

+ Patient Transfer Service: With reassurance and care, our Patient Transfer Service safely and comfortably transport patients to and from scheduled hospital treatments, rest home transfers, and take great care to look after hospice patients travelling home to be with family.

8 WELLINGTON FREE AMBULANCE IMPACT REPORT

PATIENT STORY

Rescue Squad: Andrew Leslie’s story

Andrew Leslie has always been an avid mountain biker, but one single moment on Makara Peak changed everything for him. “I remember going over the handlebars, landing on my head…” recalls Andrew.

When the 111 call came in, paramedics Jimmy Crombie and Brendan Harris knew they needed to act fast. “The notes said he was paralysed and it was a suspected spinal injury. We knew this was going to be serious, so we jumped in the 4WD rescue vehicle. Brendan didn’t even bother with his uniform, he was still in his suit and jumped straight into action,” Jimmy says.

Within thirty minutes Jimmy and Brendan were at Andrew’s side. “I cannot tell you how challenging it was,” recalls Jimmy. “His type of injury is not very common, it is the only time in my 12-year career where I had come across this.”

With the help of a second rescue squad and helicopter crew, the team were able to get Andrew safely secured in a helicopter bound for Wellington Airport. Due to the severity of his injuries, he was immediately flown to Christchurch for specialist surgery.

Patient Transfer Services: Pat and Margaret’s story

For over 10 years, Wellington Free Ambulance has been transporting Pat to his dialysis appointments, three times a week. Margaret normally travels with him, and the couple have got to know the staff well.

“I know that when they come to get Pat, they will take care of him and make sure he gets there safely,” says Margaret. “I don’t have to worry about him falling or forgetting anything, whoever picks him up always takes care of him for me. They do more than they need to, to take make sure he is safe.”

Patient Transfer Officer Nicole says the couple are beyond generous and thoughtful. “I always know if Pat is receiving treatment that day because when I walk into station there’s always baked goods for the crew, and every Christmas they deliver goodie bags to each station.”

“I cannot express how grateful I am to the people who helped me that day. Everyone absolutely came together and managed to get me safely and quickly down to Christchurch. It was quite an amazing response to what had happened,” Andrew says.

“What Wellington Free Ambulance did for me meant I was operated on just 10 hours after the crash, which was crucial to my recovery. I’m living proof of how vital their service is.”

Margaret says it’s her way of saying thanks, “for all that they do and for the way they take care of us.”

Patient Transfer Officer and Relief Team Leader Steven says, “One morning when the traffic was particularly bad, Margaret was concerned that after I dropped them off at the Kenepuru dialysis unit, I would be stuck in traffic for ages as I headed back to town.

“She offered to give me her house keys, so I could go back to their house and make a cup of tea, while I waited for the traffic to clear! I declined of course, but it was a lovely thought,” says Steve.

9

STRATEGIC RENEWAL - WHAKAHOUTANGA O TE RAUTAKI

PEOPLE EXPERIENCE

We continue to empower our people by focussing

Putting people first

He aha te mea nui o te ao? He Tāngata, He Tāngata, He Tāngata (what is the most important thing in the world? It is the people, it is the people, it is the people). Investing in our people and supporting our workforce has been the largest focus of Wellington Free Ambulance’s Strategic renewal.

Our team operate across multiple working spaces, and a large geographical area, with variable working schedules that cover 24/7 ambulance support. It is absolutely vital that our people are empowered to do their best and know they are valued.

Over the course of the year, Wellington Free Ambulance developed our flagship People Programme which has seen us restructure and grow our People function. In particular, prioritising the welfare of our workforce and reviewing our existing support mechanisms. There are a range of things that we can do at Wellington Free Ambulance – and that we can provide support with - to help keep our people healthy and going well in their lives.

Protecting our people by:

+ Creating STOPP10 – a hot debriefing tool for our people exposed to significant incidents and events.

+ Introducing Taking Five – led by our Clinical Communications Centre this initiative helps our calltakers reconnect with their mental health at work.

+ Updating our specialised fatigue training with a focus on shift work.

+ Increasing the number of trained peer supporters so the WFA whānau have a peer that is there to provide confidential support and a listening ear.

+ Ongoing work in reviewing our shift patterns with a focus on staff wellness and fatigue management.

“Initiatives such as better debriefing after significant incidents and increasing the pool of trained Peer Support staff is based on improving connectivity with each other. This in turn leads to strengthening our WFA community and, what I believe, leads to providing the best care possible for patients across our region.”

Welfare

10 WELLINGTON FREE AMBULANCE IMPACT REPORT STOPP 10 Debrief S u m m a r i s e T h i n g s t h a t w e n t w e l l O p p o r t u n i t i e s t o i m p r o v e P s y c h o l o g i c a l W e l f a r e P o i n t s t o a c t i o n S O P P T Th s is a safe space for a pr vate discussion Start by summar s ng what happened If you're in a group, everyone is encouraged to contribute one at a time Acknowledge all the things that went well This can be from a clinical, operational, team or a wellbeing perspective Consider what can be done next time to improve the situation This can be from an individual, clinical, operational, team or a wellbeing perspective Discuss the feel ngs and emot ons you may have and what you may expect over the com ng days Opt ons of additiona support such as EAP Peer Support or Manageria support, shou d be discussed Peer Support WFA Chapla n Raise EAP L E T ' S P R E S S P A U S E A N D D O A Need to talk? We're here to listen Here we decide next steps forward Is a cold debr ef required? Is a discussion needed? Do we need support services? This will be determined 10
teamwork, improving welfare, and lifting
on
confidence in leadership.

Investing in leadership

When looking at our strategy for the future, Wellington Free Ambulance’s long-term goals are innovative and bold, and with that came the need to look at how we can best deliver our vision for the future.

We worked with our leaders to strengthen our collaborations and connections across the organisation, with our teams united together under a new leadership structure so we can continue to achieve the best outcomes for the people of Greater Wellington and Wairarapa.

Investing in leadership - in particular the creation of a new Senior Leadership Team - will help navigate our people through the unpredictable era Wellington Free Ambulance and the wider healthcare sector is currently facing, while keeping our purpose of saving lives at the front and center of everything we do.

Celebrating our people

WĀHINE TOA IN AMBULANCE

This year, we were thrilled that all five of Wellington Free Ambulance’s nominees had been recognised in the Council of Ambulance Authorities - Australasia Women In Ambulance Awards 2022. We thank them for all their hard work and commitment to the Ambulance sector and our patients.

An exciting horizon with paramedic registration

Our paramedic workforce of around 230 people became fully registered under the Health Practitioners Competence Assurance Act 2003. Registration, just like for doctors and nurses, enables paramedics to be recognised as the highly skilled clinicians they are, by both our communities and the health partners we work with.

The registration of our paramedic workforce, and for Wellington Free Ambulance as a whole, provides an incredible exciting horizon of development and recognition. Registration is not just about elevating the paramedic profession and acknowledging the specialist skills our team bring every day; it is about guaranteeing the best possible care for patients, enabling us to extend our reach even further and become better advocates for the people we serve.

YEARS OF COMMITMENT TO THE COMMUNITY

This year Wellington Free Ambulance recognised a special group of individuals and their years of service to Wellington Free Ambulance, their patients, and the community. Cumulatively this group has given over 270 years of service – an immeasurable and profound impact on countless lives over the years – and we cannot thank them enough.

11

STRATEGIC RENEWAL - WHAKAHOUTANGA O TE RAUTAKI

OPERATIONAL PERFORMANCE

We continue to drive and turnaround performance indicators, meet targets, and implement opportunities for better patient outcomes.

Maintaining Resilience in the Covid-19 pandemic

The COVID-19 pandemic continues to have an impact globally and here in Aotearoa. For Wellington Free Ambulance, our priority is and always has been keeping our people, our patients, and the wider community we serve, safe.

With the introduction of Delta and Omicron variants in the last financial year, and the Government’s move from an elimination approach to a suppression approach, it was essential Wellington Free Ambulance remained versatile with the inevitable rise of COVID-19 in the community. We deployed our Covid-Readiness Team - a dedicated group of individuals across Wellington Free Ambulance who were entrusted with ensuring

Wellington Free Ambulance’s COVID-19 response:

+ Creation of Covid-Readiness Team.

+ Creation of Operational Support Team to assist our crews on the road.

+ Additional ambulance(s) deployed to meet peak operational demand.

+ Additional Clinical Paramedic Advisors within the clinical hub to assist with increased demand for services and provide clinical support to patients via tele-triage.

+ A joint campaign with St John New Zealand urging people to save 111 for emergencies.

our services were fully prepared for the anticipated increase of COVID-19, and subsequently, demand on our services. A comprehensive, four-level approach to our response was also implemented through the COVID-19 Escalation plan. This was different to the alert level and traffic light systems in place, and unique to the needs of Wellington Free Ambulance.

To provide additional support to our team on the road in times of pressure, we created an Operational Support Team. Their assistance in covering nonclinical tasks and providing support to our Emergency Ambulance Services and Patient Transfer Services teams, helped protect the welfare and wellbeing of staff during the peak of the pandemic.

12 WELLINGTON FREE AMBULANCE IMPACT REPORT

Improving MAori Health Outcomes

Our role at Wellington Free is to ensure positive health outcomes for everyone in our community. Wellington Free Ambulance is on an exciting journey to weave kaupapa Māori into the way we work and nurture ongoing relationships between our essential service and Māori communities.

Danny Karatea-Goddard has contracted as Tai Pakeke (Senior Lead), providing a Māori presence at a senior level and assisting with Māori and iwi engagement at Wellington Free Ambulance. Supporting in the development of our Māori Health Strategy, Tai Pakeke Danny plays an instrumental role in mentoring Wellington Free Ambulance as we continue to pave the way for whakawhanaungatanga (forming relationships), kotahitanga (working together in unity) and manaakitanga (showing kindness, care, and compassion in all that we do).

A pōwhiri (formal welcome) held at Pipitea Marae earlier this year signaled the start of this mahi. Not only was it the first of its kind in several years for Wellington Free Ambulance, but this special event highlighted the unique privilege we have with our Headquarters sitting on the original Pipitea Pa site - a sacred mana whenua part of land. This pōwhiri acknowledged not only a historical connection with Māori and Wellington Free Ambulance, but the start of a new relationship and friendship that benefits both sides and endures.

This last financial year also saw the creation of a new role dedicated to Māori Health – Kaiwhakatūwhera Kaupapa Māori. The Kaiwhakatūwhera will be crucial in ensuring we produce positive health outcomes for Māori, and to achieve this we need to make sure we have strong relationships with iwi across the region.

“Building community, engaging with Māori and bringing of aspects of Māori culture so it’s normalised is a direction many organisations are heading towards. Wellington Free Ambulance is on the beginning of this journey, and this is a signal that incorporating Māori into Wellington Free Ambulance is an important step for the organisation, for Māori health, and the community.”

13

Managing increased demand through Fit2Sit

Winter season is Wellington Free Ambulance’s busiest time of year, with Wellington Free Ambulance developing various initiatives that ensure the wheels keep turning and our team is equipped to handle spikes in demand.

This includes Fit2Sit – an initiative that is now implemented year-round across all hospitals in our region – designed to reduce overcrowding and increase turnaround times for our ambulance crews. Our Fit2Sit policy redirects patients who are mobile and meet certain criteria. Instead of being placed in a bed and wheeled into the emergency department, they are placed in the waiting room and given a card to present to staff, where clinical notes can be accessed. This allows for less interruptions for hospital triage staff, as well as the ability to ensure patients are triaged in the appropriate order with no ‘queue-jumping’.

Outcomes:

+ Faster turnaround for paramedic crews, which in turn increases ambulance availability.

+ Reduced triage staff demand, allowing them to better prioritise incoming patients and a reduction in congestion at triage.

+ Reduced emergency department bed use for mobile patients.

+ Appropriate triaging, with no queue jumping because they were transported by ambulance.

Shift Pattern Review

Wellington Free Ambulance has been on a journey to implement a new shift pattern to improve staff wellbeing, manage fatigue, and to find a sustainable operational model for Wellington Free Ambulance in an ever-changing landscape in paramedicine.

There have been staff surveys, staff workshops, staff meetings and external consultations researching future operational models. This year saw significant progress with the creation of a working group and committee to use all of this information to explore future shift pattern options for Wellington Free Ambulance. At the same time, we are also in the process of implementing a brand-new rostering system which will give us much better flexibility and will help us make adjustments to our shift patterns.

This vital work to improve our systems and our ways of working will not only empower our people, but ensure we remain the ones for Greater Wellington and Wairarapa.

14 WELLINGTON FREE AMBULANCE IMPACT REPORT
For Wellington Free Ambulance, our crews experience a quicker turnaround at hospital, being available to help the next person in need faster.

EVENTS STAFF PROFILE

We currently have 71 volunteers who give their time to work as Event Medics, helping keep people safe and well at community events, providing CPR training to community groups, and backing up our frontline crews in emergencies.

Jackie Fuimaono volunteers for Wellington Free Ambulance as part of our Events Team. This involves assessing and treating patients at a range of sporting, music, family and community events such as Waitangi Day, New Year’s Eve and school sports.

“I love that we can choose from so many options for our mahi. It means that I’ve been introduced to many parts of our diverse city from Roller Derby to BMX racing, and from Cuba Dupa to raves,” says Jackie.

Through volunteering, I’ve gained friends, experience and new skills. I love going to work, you don’t know what the day will bring, and you need to be prepared for everything! It’s stimulating and challenging, sometimes scary but always very rewarding.”

15
Events: Meet Volunteer Event Medic Jackie Fuimaono

STRATEGIC RENEWAL - WHAKAHOUTANGA O TE RAUTAKI

ORGANISATIONAL PERFORMANCE

We continue to renew progress against an agreed strategy and plan, prioritise and maximise our available resources to secure sustainable levels of funding and deliver critical infrastructure projects.

Updating our critical communications capability through the Public Safety Network

Wellington Free Ambulance continues to play an important role in the Public Safety Network – a government investment in next generation critical communications for all emergency services.

This vital piece of infrastructure will result in reliable, resilient, and secure communications coverage for ambulance vehicles and better coverage for our rural areas. Ultimately, it will be a future-proofed system that meets the needs of frontline emergency services and results in better outcomes for patients and their whānau.

To support the work occurring in this space, we set out on improving our technological landscape, which included the introduction of new enhanced tablets in our ambulances and personal issued mobile devices to all our crews on the road.

As the Public Safety Network progresses, increasing connectivity across our organisation and allowing access to more information remains a key focus. It helps improve our response, and keeps our people, volunteers and patients safer.

Introducing state-of-the-art Corpuls3 defibrillators

Providing the highest quality emergency care requires continuous advancements in specialty equipment and smart technology.

Arguably our most important piece of equipment is a defibrillator – a key piece of equipment for saving lives. Here at Wellington Free Ambulance, we continue to seek innovative ways to save time and more lives, and recently added state-of-the art Corpuls defibrillators to our paramedic toolbox. The smaller, lightweight Corpuls3 has transformed our ability to help patients in challenging environments, as well as share real-time data with other medical professionals for more effective care.

The new Corpuls3Touch monitoring defibrillator is a device that closely monitors the cardiac activity and if necessary, restores a normal heartbeat by sending an electric pulse or shock to the heart. It uses innovative, wireless and touch screen technology that sends information in real time to paramedics and specialist hospital staff.

16 WELLINGTON FREE AMBULANCE IMPACT REPORT

A highlight for the end of 2021 was the opening of the new ambulance station in Greytown based out of Five Rivers Medical Centre.

Our Greytown station is a purpose-built clinical centre and a one-of-a-kind building for the people in South Wairarapa. Our teams are fully equipped to respond to emergency calls, with rapid exit automatic doors and space for three ambulance vehicles.

New whare in Greytown and Masterton for Wellington Free Ambulance and the community in the Wairarapa Corpuls3

Located on Chapel Street, in the centre of Masterton, our interim station for Masterton was officially opened with a blessing that has been used by local iwi for over 700 years. This signalled a fresh start and a future-focused journey ahead as we continue our search in finding a permanent home for our Masterton-based team, as well as develop a wider property strategy for Wellington Free Ambulance.

It is important that all our facilities are fit-forpurpose, that they meet the needs of our people and teams and are reflective of a vital regional and national service that protects our nation’s capital, the greater Wellington region, and beyond in Wairarapa.

17
+
+ Detachable
+ High
+ The
+ Large
+
Features:
Integrates with current technology reducing admin time after attending to a patient
pockets for leads, blood pressure cuffs, defibrillator pads
Quality printer
monitor and defibrillator detach so multiple paramedics can work on a patient at the same time
colour touch screen display
Sends information in real-time to clinical paramedic advisors and hospital staff.

Our largest fundraising event: Onesie Day 2021

Each year, Wellington Free Ambulance holds our biggest fundraising event of the year, known as Onesie Day. Typically, this peer-to-peer fundraising event encourages people in Greater Wellington and Wairarapa to don a Onesie, shake a bucket on the streets, and fundraise for their one and only ambulance service.

After months of planning, organisation, liaising and communicating with volunteers and external stakeholders, Aotearoa suddenly plunged into a lockdown in August 2021. With Onesie Day around the corner, we knew alert level changes were unlikely and that the safety of the community and our dedicated supporters was our biggest priority.

This was the second year that COVID-19 had significantly impacted how we fundraise, but the support from our community was unwavering. Wellington Free Ambulance made the quick decision to transform our street collection on Onesie Day into a hybrid event that was held purely online. By engaging with our community and supporters through digital means, we managed to raise over $283,000 by the end of our 2021 Onesie Campaign, making it our most successful community fundraising event on record.

Consumer council report

Kia piki te ora, piki te kaha, piki te wairua, piki te māramatanga

The Consumer Council has continued to support WFA when and where it could throughout 2022. The roopu has not been able to meet as frequently as scheduled due to the impact Covid – 19 and the influenza has had on an already stretched workforce. The Consumer Council recognised the pressure that WFA faced with the challenges of staff shortages and increased workloads, so agreed to postpone the face-to-face hui and instead offer advice and feedback either via zoom or through email feedback. September saw the roopu meet face to face for the first time this year.

The Consumer Council continues to support WFA and offer a consumer perspective to all they review or are involved in. They continue to ask the question and attempt to understand what the inequities are that face WFA service users; however this is yet to be fully articulated.

The final hui for 2022 is scheduled for December 5th when the roopu will need to appoint new co-chairs as the term for the current co-chair will come to an end.

Nāku noa iti nei

Mā Rongo, mā Tāne, mā Maru tātou e ruruhau

Families’ council report

The Families’ Council has continued to support the ongoing operations of Wellington Free Ambulance. Although the Council’s activities have been impacted by COVID-19 they have continued to represent the families of WFA. We look forward to collaborating with the Families’ Council in 2023 to design a work plan that will ensure we can continue to provide the best support for our people and their families.

Looking ahead with NASO

We have been working very closely with our funders through the National Ambulance Service Office (NASO) team, who represent both Te Whatu Ora and ACC, to finalise and embed a new four-year funding contract.

The intent of this work has been to strengthen our partnership with our funders, working together to ensure a sustainable level of funding to provide essential services to the communities we serve.

18 WELLINGTON FREE AMBULANCE IMPACT REPORT

PATIENT STORY

Clinical Communications Centre: The Williams Family’s Story

Linda woke up one night thinking her husband Greg was having a bad dream, but she soon realised his gurgling sounds and flailing about was her own nightmare unfolding. Greg was having a cardiac arrest.

She dialled 111 and was connected to Stella, a recent recruit who had just completed her training. Stella was settling into the responsibility of taking calls independent of a mentor when she took Linda’s call.

After performing the triage questions, Stella knew CPR must be started immediately to give Greg the best chance of survival. She calmly guided Linda through moving Greg from the soft bed to the hard wood floor to ensure the surface was suitable for CPR compressions to begin.

“It was all very new to me, and CPR calls were still a bit daunting, but something just clicked when I was talking to Linda. She did an amazing job even though she had only just woken up and had to get straight into resuscitating Greg.” Stella remembers.

As Stella counted out the rhythm that would keep Greg’s heart moving blood around his body, she also managed to keep Linda calm, reassuring her that the ambulance crew were swiftly making their way through the dark to their home.

Linda recalls “Without Stella we wouldn’t have Greg with us today, I know that for sure. Her reassuring tone and clear instruction gave me the strength and confidence to do what I needed to do. There are no words to describe how much her being there meant to me and our family.”

Emergency Ambulance Services: Brad’s story

One afternoon, Brad was working on the family farm in Wellington, moving lambs into a new paddock.

The lambs kept moving in the wrong direction, and Brad made the decision to follow them down a steep hill on his motorbike. That decision had a huge consequence for Brad.

“About halfway down the hill, I went over a bump and lost my balance, which sent me over the handlebars,” says Brad. “I knew instantly that my ankle was badly broken.”

When Wellington Free Ambulance paramedics, Les McKay and Charlotte McCormick arrived at the house, Brad’s family took them to Brad in a 4x4, up dirt tracks, across creek beds and through the forest.

“When the paramedics arrived, they were amazing and put me at ease right away with their calm and professional manner, which helped us all in such a scary situation,” says Brad.

Les and Charlotte assessed and treated Brad, and noticing that his ankle potentially required some extra treatment, they arranged to travel via Porirua ambulance station so that Rodney Parnell, an Intensive Care Paramedic, could help safely splint the ankle. Then together they all carried on to Wellington Hospital.

“The ambulance staff made the whole situation very easy, and I felt like I could trust them,” recalls Brad. The relief I felt getting into the back of that ambulance was almost indescribable and I will be forever grateful for everyone involved in getting me to the hospital.”

19

Cornerstone Partner - Julie Nevett & The Lloyd Morrison Foundation

Since 2015, The Lloyd Morrison Foundation have been our Cornerstone Partner Donor and their support and ongoing commitment continues to have a huge impact across our region.

This year, The Lloyd Morrison Foundation’s annual donation of $500,000 once again funded a new fully-kitted, state-of-the-art emergency ambulance, our Heartbeat programme and many public AED’s across our region including the cost of their maintenance. This support enables Wellington Free Ambulance to provide free CPR training to businesses, schools and community groups throughout our region to ensure as many people as possible are trained to help save a life.

There are an average of six out-of-hospital cardiac arrests every week across our region, and for every minute without CPR a person’s chance of survival falls by 10-15%. Since the COVID-19 pandemic began, cardiac arrest survival rates have been declining as lockdowns meant there were fewer bystanders present who had CPR knowledge. Our changing world means it has become even more important to increase public knowledge of CPR and how to use an AED.

Our goal is to train everyone in our community in how to perform CPR and use an AED, and for these lifesaving skills to remain with them for the rest of their lives. We thank Julie Nevett and The Lloyd

Morrison Foundation for their generosity and continued support of this important work.

Our COVID response and the lockdowns in Wellington meant that for three months of this year The Lloyd Morrison Foundation Heartbeat programme was paused while our Senior Heartbeat Coordinator was recalled to the frontline. Despite this, we still trained over a thousand people in life-saving CPR skills this year. In October 2021, our programme resumed and booking numbers have been high ever since.

The overall impact of The Lloyd Morrison Foundation’s generosity is that lives are saved, and we cannot thank them enough for their support.

THE LLOYD MORRISON FOUNDATION HEARTBEAT PROGRAMME

Number of courses provided: 60

Number of people trained: 1,001

Ages of people trained: 9 yrs to 93 years

Number of AEDs installed in the community: 30

This included 6 schools (117 students), 39 business groups, 9 community groups, 6 sports clubs and 2 private bookings.

“The Lloyd Morrison Foundation Heartbeat programme makes CPR so easy to learn, and anyone and everyone can do it. We often train groups where people think they are just coming to ‘watch’ and they end up giving it a go.”

Rachel

“Thanks very much for a really great CPR course…I have attended many, many courses during my career and I think yours is up there with the best of them.”

Royal Wellington Golf Club

“I’ve done several First Aid / CPR courses over the years, and this is by far the best.”

Eastbourne Menzshed

“I’ve had previous CPR training that left me feeling overwhelmed, but I had a completely different experience with this programme. It’s the first time I have left a course feeling like I could do what’s needed to save a life.”

Chaffers Dock Apartments

20 WELLINGTON FREE AMBULANCE IMPACT REPORT

PATIENT STORY

CRAIG’S STORY: my colleague saved my life

Craig Nelson works at Mitre 10 in Petone. His role is very physical, and he usually walks over 20,000 steps a day around the store. He has always considered himself a fit and healthy person.

One morning he was at work when, out of the blue with no obvious warning signs, he suffered a sudden cardiac arrest.

Andrew Bell, the store’s Operations Manager, remembers getting a phone call from a colleague to tell him that Craig had collapsed. Thankfully, Andrew has done first aid training every two years for the last 25 years and that day his instincts and his training kicked in immediately.

Before he started CPR, the first thing Andrew did was tell his colleagues to ring for an ambulance and get the AED (automatic external defibrillator) which is located just outside their building. Earlier this year, The Lloyd Morrison Foundation AED had been installed by our Senior Heartbeat co-ordinator ensuring it was located in an easy to access and visible public location.

As well as Andrew starting CPR virtually straight away on Craig, the other factor that helped save his life was early use of an AED. When Mitre 10 purchased their AED from Wellington Free Ambulance, they made the decision to locate it on the outside of their building, making it available to the whole community as well as to their staff and their customers.

“It was amazing how everything just kicked in and I knew exactly what to do,” recalls Andrew. “The training really does work. That’s what surprised me the most,” says Andrew. “I’d recommend everyone does CPR training, as you just don’t know when you might need it.”

21

FUNDRAISING HIGHLIGHTS

THANK YOU TO EVERYONE IN OUR COMMUNITY FOR KEEPING US UNIQUELY FREE.

We are extremely grateful to have the support of our amazing community. By helping us, you’re helping hundreds of people every day in lots of ways. Thank you for helping to keep our service free to everyone who needs us.

Aotearoa plunged into another lockdown in August 2021 and our Onesie Day 2021 had to move purely online to keep our people, patients and community safe. This could have costed us the loss of a new ambulance that we were fundraising for, as well as $100,000 towards our lifesaving work. But thanks to you – our incredible group of supporters – this unfortunate turn of events led to our most successful Onesie Day on record.

The community and our key sponsor Summerset rallied behind our cause and this campaign, raising $283,000 and enough to create the one-of-a-kind Onesie Day ambulance. A huge thank you to all schools, businesses and our community who fundraised to make this possible.

HIGHLIGHTS

+ Summerset and their villages were avid supporters of our work, donating a significant $40,000 towards our Onesie Day ambulance and becoming Onesie Day’s Principal Partner.

+ We received 6251 donations from kind individuals across the region and beyond.

+ 270 people and 61 teams signed up to fundraise.

22 WELLINGTON FREE AMBULANCE IMPACT REPORT
Onesie Day Ambulance – fundraised by the community for the community

In early 2021, we appealed to the public to support the specialist work of our Rescue Squad, in particular donating towards a brand new custom-built 4WD vehicle that will help our rescue crew respond to people in need, even in the most difficult of locations that an ambulance or helicopter can’t reach.

Because of you, we were able to raise $336,000 that will not only secure us a new vehicle but allow us to better equip our Rescue Squad with other essential equipment. We look forward to it arriving and joining our fleet, helping our Rescue Squad to continue to be there, ready for any eventuality. Thank you for making this a reality.

A huge thank you to all those who funded a new ambulance to join the Wellington Free Ambulance fleet during the year.

Each year we must add an additional 6-8 ambulances to our fleet to ensure we are equipped to respond to emergencies across our region. Due to ongoing COVID-19 related delays some of these ambulances have not been officially launched into service, but we are incredibly grateful to each and every donor who has made this extraordinary commitment.

23
Lloyd Morrison Foundation Keeping the wheels turning: Ambulance donations 2021-2022 Backing Wellington Free Ambulance’s Rescue Squad Maxine Pearson Amrit & Kamal Chavda Kindly donated by Amrit and Kamal Chavda Joan Hodgins –Riverside Walter & Rana Norwood Charitable Trust Lindsay Foundation
Two ambulances donated in 21/22

OUR SUPPORTERS AND DONORS

Cornerstone Partner

We would like to say a special thank you to our Cornerstone PartnerJulie Nevett and The Lloyd Morrison Foundation.

SUPPORT FROM THE BUSINESS COMMUNITY

We are extremely grateful to have the support of some amazing organisations. Every one of our supporters is a crucial part of the Wellington Free team, helping us to stay uniquely free and here for everyone needing our help.

Business Partners

Summerset Group Holdings Limited

KPMG

Tommy’s Real Estate - Wellington

Martinborough Fire Service

Support Crew

Arobake Ltd

Arthur D Riley & Co

Brendon Motors

Co-operative Bank

EndGame Ltd

Holdsworth Village Management

Kim von Lanthen and Associates Ltd

Masterton Computer Services

Masterton Medical Limited

The Integral Group Ltd

Ultibend Industries Ltd

Wellington Registered Master Builders Association

Specsavers New Zealand

Yus Homes

Jina’s World of Fresh Produce

Todd Corporation Limited

Moore Wilson & Co Ltd

Higgins Contractors Ltd

Allworks Limited

The Featherston (Tavern)

KJ & LM Burns Ltd

Four Square Fergusson

UPG Pipe Systems

ES3 Ltd

Printing.com

Trade Me

Dinosaur Polo Club

Civil Contractors New Zealand Inc

24 WELLINGTON FREE AMBULANCE IMPACT REPORT

Trusts, Foundations and Grants

In 2021-22, the following grant funders, charitable estates and trusts generously contributed to Wellington Free Ambulance’s lifesaving work. We would like to acknowledge and thank these groups for supporting our vital work in Greater Wellington and Wairarapa.

33 Club Trust Board Inc

Bert & May Wilson Charitable Trust

Bowen Trust

Brian Whiteacre Trust

Carterton District Council

Dorothy L Newman Charitable Trust

E M Pharazyn Trust

Eastern & Central Community Trust

Four Winds Foundation

Frances Henrietta Muter Charitable Trust

Gaynor Charitable Nominees Limited

Grassroots Trust

Hilda Curtis Charitable Trust

Hinemoa Kairangi Lodge Charitable Trust

Hutt City Council

Ian & Beverley Newton Family Trust

Johnsonville Charitable Trust

Julie Nevett Trust

Kapiti Coast District Council

Masterton District Council

Nikau Foundation

Paddy Brow Charitable Trust Pelorus Trust

Porirua City Council

Pub Charity Ray Watts Charitable Trust

Sybil Lane Charitable Trust

The Gift Trust Household

The Jack Jeffs Charitable Trust

The Lloyd Morrison Foundation

The Mohan Trust

The Nick Lingard Foundation

The Roy and Jan Mace Charitable Trust

Trust House Foundation

Upper Hutt City Council

W N Pharazyn Trust

Wairarapa Community Health Trust

Walter & Rana Norwood Charitable Trust

Wellington City Council

Wellington Community Trust

Legacies in support of Wellington Free Ambulance

We would like to acknowledge the kindness from the following people from whom Wellington Free Ambulance received a gift generously left in their will in 2021-22. These lasting gifts will ensure Wellington Free Ambulance remains the ones for you, free of charge.

Estate of Albert G Fry Estate of Audrey May Scott Estate of Barry Alan Maxwell Estate of Benita Muriel Maxwell Estate of Charles Robert Francis Gallagher Estate of Cheryl Austin Estate of Danuta Teresa Murawski Estate of David Swallow Estate of Dawn Gladys Hudson Estate of Donald Bray Estate of Dorothy Marjorie Vandenberg Estate of E M Fraser Estate of Edward Keith Lodge Estate of Edwards John Coombe Estate of Elaine O’Connell Estate of Ernest Clarence Ede Estate of Gerald Hazlett Evans Estate of Geoffrey Graeme Carre Claridge Estate of Heather Lorraine Gay Estate of James Beattie Estate of Janet Glover Estate of Joan Garman Estate of John Bernard Francis McWilliams Estate of June Shirley Robertson Estate of Kenneth Alexander Roberts Estate of Kenneth Carl Fletcher Estate of Lina Sutherland Estate of Lilian Ellen Christophersen Estate of Lois Ethel Bowie Estate of Margaret Ina Harvey Estate of Margaret Stenhouse Estate of Marilyn Cameron Estate of Muir Campbell Templeton Estate of N J Minnett Estate of Pamela Elizabeth Schermers Estate of Patricia Lock Estate of Patricia Marion Morgan Estate of Pauline Judith Pike Estate of Peter Craig Gibbons Estate of Peter De Graaff Estate of Peter George Hutchins Estate of Rosalie Morton Flux Estate of Sheila Agnes Downey Estate of Shirley Leah Barnett Estate of Stanley Taylor Estate of Thelma Bannister Trust of Norman Francis Paton Z & R Castle Memorial Trust

25

FINANCIAL STATEMENTS 2021-2022

5,582,457 5,276,258 5,068,851 4,282,514

1,531,072 1,386,370 1,531,072 1,386,370

- 3,345,000 1,671,451

(120,000) (105,000)

1,811,520

8,688,142 5,965,858

4,533,244 6,101,445

2,611,754 2,611,754 2,611,754 2,611,754 31,085,565 32,329,223 11,299,896 8,577,612

6,496,428 1,617,864 1,006,171

2,850,603 1,967,752 2,850,603 1,967,752

1,364,925 929,560 1,364,925 929,560 8,819,573 9,393,740 5,833,392 3,903,483

15,636,357 16,937,232 450,000 450,000

14,857,028 13,488,301 14,857,028 13,488,301

39,312,957 39,819,272 21,140,420 17,841,784 CURRENT

Compliance Statement

Presented on pages 26 to 27 are the Summary Financial Statements of the Wellington Free Ambulance Group (“WFA Group”) for the year ended 30 June 2022 which were extracted from the Consolidated Financial Statements and were authorised for issue by the Board Members on the 17 October 2022. An unmodified audit opinion was issued on the full Financial Statements for the year ended 30 June 2022 on 17 October 2022.

The Consolidated Financial Statements of the WFA Group, have been prepared in accordance with New Zealand Generally Accepted Accounting Practice and they comply with “Not-For-Profit (NFP) accounting standards as appropriate” for a Tier 1 NFP. The Board Members have made an explicit and unreserved statement of compliance with NZ NFP in the notes to its Consolidated Financial Statements. As the Summary Financial Statements do not include all of the disclosures that are included in the Consolidated Financial Statements, it cannot be expected to provide as complete an understanding as produced by the Consolidated Statement of Comprehensive Revenue and Expense, Statement of Financial Position and Statement of Cash Flows of the WFA Group. These Summary Financial Statements are in compliance with PBE FRS-43: Summary Financial Statements and the Consolidated Financial Statements comply with NFP standards. The reporting currency is NZ dollar.

A copy of the Consolidated Financial Statements can be obtained on request, by contacting the Finance Team at accounts@wfa.org.nz.

26 WELLINGTON FREE AMBULANCE IMPACT REPORT
OF COMPREHENSIVE REVENUE AND EXPENSE
AT
WFA GROUP SERVICE REVENUE RECEIVED 2022 $ 2021 $ 2022 $ 2021 $ Revenue from Exchange Transactions
EXPENDITURE INCURRED Operational/Administrative Costs
NET SERVICE DELIVERY DEFICIT BEFORE DONATIONS AND GRANTS
Non Exchange Transactions Note 1
Donations - Capital Equipment
Grants Received From WFA Trust
Transfer of Service Funds to the Trust Note 2
SURPLUS/(DEFICIT) TRANSFERRED TO CAPITAL FUNDS
of Share in Joint Venture Share
Joint Venture Profits
COMPREHENSIVE
WFA GROUP SERVICE
2022
for Sale Revaluation Reserve and Equity Investment
Equipment
Reserve
SUMMARY STATEMENT
AS
30 JUNE 2022
44,765,802 37,695,036 43,857,650 37,383,634
51,521,115 45,800,979 50,960,289 45,683,877
(6,755,313) (8,105,943) (7,102,639) (8,300,243) Revenue from
358,216 (1,443,315) 2,722,284 (1,064,908) Realisation
of
(33,673) 96 OTHER
INCOME Available for sale assets revaluation (Deficit)/Surplus for the Year (1,568,202)
TOTAL COMPREHENSIVE (DEFICIT)/INCOME FOR THE YEAR ( 1,243,658) 368,301 2,722,284 (1,064,908) SUMMARY STATEMENT OF FINANCIAL POSITION AS AT 30 JUNE 2022
ACCUMULATED FUNDS
$ 2021 $ 2022 $ 2021 $ Capital Funds 23,940,568 23,616,024
Available
Replacement
Term Deposits
Receivables
Other Current Assets
ASSETS
Available for Sale and Equity Accounted Investments
Plant and Equipment and Intangibles
ASSETS
CURRENT ASSETS Cash and Bank Balances 4,604,045
Short
Trade and Other Exchange
NON CURRENT
Investments
Property,
TOTAL
LIABILITIES 8,227,392 7,490,049 9,840,524 9,264,172 TOTAL NET ASSETS 31,085,565 32,329,223 11,299,896 8,577,612
DIRECTOR DATED 17 October 2022 DIRECTOR DATED 17 October 2022 Dame Kerry Prendergast - WFA Inc Board Chair Alan Isaac - WFA Inc Deputy Board Chair

SUMMARY STATEMENT EQUIPMENT REPLACEMENT RESERVE $

BALANCE AS AT 1 JULY 2020

OF MOVEMENT IN FUNDS AND RESERVES AS AT 30 JUNE 2022 WFA AVAILABLE FOR SALE REVALUATION RESERVE $ TOTAL EQUITY $

25,059,243 2,611,754 4,289,925 31,960,922

Adjust for Available for Sale Revaluation Surplus for the Year (1,811,520) 1,811,520

Revaluation reserve adjustment to accumulated funds

Donations Received for Capital Equipment 1,386,370 1,386,370

Transfer to Statement of Comprehensive Income (1,386,370) (1,386,370)

BALANCE AS AT 1 JULY 2021

23,616,024 2,611,754 6,101,445 32,329,223

Total Comprehensive Revenue and Expense (1,243,658) (1,243,658)

Adjust for Available for Sale Revaluation Surplus for the Year 1 ,568,202 (1,568,202)

Revaluation reserve adjustment to accumulated funds

Donations Received for Capital Equipment 1,531,072 1,531,072

Transfer to Statement of Comprehensive Income (1,531,072) (1,531,072)

BALANCE AS AT 30 JUNE 2022

23,940,568 2,611,754 4,533,244 31,085,565

27 SERVICE ACCUMULATED COMPREHENSIVE REVENUE & EXPENSE $ EQUIPMENT REPLACEMENT RESERVE $ AVAILABLE FOR SALE REVALUATION RESERVE $ TOTAL EQUITY $ BALANCE
Total Comprehensive Revenue and Expense
Donations Received for Capital Equipment
Transfer
Income
Comprehensive Revenue and Expense
Donations Received for Capital Equipment
Transfer
Comprehensive Income
SUMMARY STATEMENT OF CASHFLOWS AS AT 30 JUNE 2022 WFA GROUP SERVICE 2022 $ 2021 $ 2022 $ 2021 $ Net Cash Flow from Operating Activities 678,052 (1,822,322)
Net Cash Flow from Investing Activities (2,570,436)
(927,444) Net Cash Flow from Financing Activities (120,000) (105,000) NET (DECREASE)/INCREASE IN CASH HELD (1,892,384) (3,421,680) 611,693 (1,654,538) Opening Cash and Deposits Balance 6,496,428 9,918,108 1,006,171 2,660,709 CLOSING CASH AND DEPOSITS BALANCE 4,604,045 6,496,428 1,617,864 1,006,171 NOTES TO THE SUMMARY FINANCIAL STATEMENTS AS AT 30 JUNE 2022 NOTE 1: REVENUE FROM NON EXCHANGE TRANSACTIONS Included in revenue from non exchange transactions are the following: WFA GROUP SERVICE LOCAL COUNCIL GRANTS 2022 $ 2021 $ 2022 $ 2021 $ Hutt City Council 109,000 109,000 109,000 109,000 Kapiti Coast District Council 26,528 26,528 26,528 26,528 Porirua City Council 69,000 30,000 69,000 30,000 Upper Hutt
37,950
37,950 39,424
25,557
3,000 3,000
3,000
10,450 10,450 10,450 10,450 TOTAL GRANTS 380,544 339,329 380,544 339,329 Bequests
Bono
AS AT 1 JULY 2020 7,030,766 2,611,754 9,642,520
(1,064,908) (1,064,908)
1,386,370 1,386,370
to Statement of Comprehensive
- (1,386,370) (1,386,370) BALANCE AS AT 1 JULY 2021 5,965,858 2,611,754 8,577,612 Total
2,722,284 2,722,284
1,531,072 1,531,072
to Statement of
(1,531,072) (1,531,072) BALANCE AS AT 30 JUNE 2022 8,688,142 2,611,754 11,299,896
2,488,237 (622,094)
(1,599,358) (1,756,544)
City Council
39,424
Wellington City Council 99,059 96,927 99,059 96,927 Masterton District Council
24,000 25,557 24,000 Carterton District Council
3,000
South Wairarapa District Council
1,966,123 1,731,425 1,452,517 737,680 Pro
(volunteers/legal consultancy) 536,439 86,461 536,439 86,461 Donations and Appeals 2,699,351 3,119,043 2,699,351 3,119,043 TOTAL NON-EXCHANGE REVENUE 5,582,457 5,276,258 5,068,851 4,282,514 NOTE 2: RELATED PARTIES
Wellington Free Ambulance Service is a related party of the Wellington Free Ambulance Trust. The Trust makes grants to the Service to assist in its operations (2022: $1,000,000 – 2021: $1,000,000) and for the purchase of capital equipment (2022: $1,465,000 – 2021 NIL). A further $880,000 was transferred from the Trust to the Service in relation to MOH sustainability funding. There was $120,000 funds transferred to the Trust during this year to be held on behalf of the Service (2021:$105,000). Freedom Alarms Ltd is a related party of Wellington Free Ambulance Service. During the year the Service received a distribution from Freedom Alarms of $.240,000 (2021: $210,000). GROUP ACCUMULATED COMPREHENSIVE REVENUE & EXPENSE $
Total Comprehensive Revenue and Expense 368,301 368,301

AUDITORS REPORT

Independent Auditor’s Report

To the Governance Board of Wellington Free Ambulance Service (Incorporated)

Report on the summary incorporated society and group financial statements

Opinion

In our opinion, the accompanying summary incorporated society and group financial statements of Wellington Free Ambulance Service (Incorporated) (the incorporated society ) and its subsidiaries (the 'group') on pages 26 to 27:

i. Has been correctly derived from the audited incorporated society and group financial statements for the year ended on that date; and ii. Is a fair summary of the incorporated society's and group financial statements, in accordance with FRS 43 Summary Financial Statements

Basis for opinion

The accompanying summary incorporated society and group financial statements comprises: the summary incorporated society and group statement of financial position as at 30 June 2022;

the summary incorporated society and group statements of comprehensive revenue and expense, changes in equity and cash flows for the year then ended; and notes, including a summary of significant accounting policies and other explanatory information

We conducted our audit in accordance with International Standard on Auditing (New Zealand) (ISA (NZ)) 810 (Revised), Engagements to Report on Summary Financial Statements

We are independent of the incorporated society and group in accordance with Professional and Ethical Standard 1 International Code of Ethics for Assurance Practitioners (Including International Independence Standards) (New Zealand) issued by the New Zealand Auditing and Assurance Standards Board and the International Ethics Standards Board for Accountants’ International Code of Ethics for Professional Accountants (including International Independence Standards) (‘IESBA Code’), and we have fulfilled our other ethical responsibilities in accordance with these requirements and the IESBA Code.

Our firm has also provided sponsorship to the incorporated society and group. Subject to certain restrictions, partners and employees of our firm may also deal with the incorporated society and group on normal terms within the ordinary course of trading activities of the business of the incorporated society and group. These matters have not impaired our independence as auditor of the incorporated society and group. The firm has no other relationship with, or interest in, the incorporated society and group.

Use of this Independent Auditor’s Report

This report is made solely to the Governance Board as a body. Our audit work has been undertaken so that we might state to the Governance Board those matters we are required to state to them in the Independent Auditor’s Report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Governance Board as a body for our audit work, this report, or any of the opinions we have formed.

28 WELLINGTON FREE AMBULANCE IMPACT REPORT
© 2022 KPMG, a New
and
company limited by guarantee. All rights reserved.
Zealand Partnership
a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English

Responsibilities of the Governance Board for the summary incorporated society and group Financial Statements

The Governance Board, on behalf of the incorporated society are responsible for: the preparation and fair presentation of the summary incorporated society and group financial statements in accordance with FRS 43 Summary Financial Statements; and

implementing necessary internal control to enable the preparation of a summary incorporated society and group set of financial statements that is correctly derived from the audited incorporated society and group financial statements

Auditor’s Responsibilities for the summary incorporated society and group Financial Statements

Our responsibility is to express an opinion on whether the summary incorporated society and group financial statements are consistent, in all material respects, with (or are a fair summary of) the audited incorporated society and group financial statements based on our procedures, which were conducted in accordance with International Standard on Auditing (New Zealand) (ISA (NZ)) 810 (Revised), Engagements to Report on Summary Financial Statements

We expressed an unmodified audit opinion on the incorporated society and group financial statements in our audit report dated 17 October 2022

The summary incorporated society and group financial statements do not contain all the disclosures required for a full set of incorporated society and group financial statements under generally accepted accounting practice in New Zealand. Reading the summary incorporated society and group financial statements, therefore, is not a substitute for reading the audited incorporated society and group financial statements of the incorporated society and group

KPMG Wellington 17 October 2022
Together, we’re saving lives free of charge. CONTACT US 04 499 9909 info@wfa.org.nz wfa.org.nz WgtnFree wellington-free-ambulance wellingtonfreeambulance wellington_free FOLLOW OUR WORK
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.