Building Excellence Spring 2024

SPRING 2024

PRESIDENT’S MESSAGE

SUE WASTELL

Leading the conversation

CEO’S MESSAGE

KEVIN LEE

A call for holistic government action

MEMBER PROFILE

Urban Capital and Spotlight Development – highlighting the talented women of the residential construction industry

BY THE NUMBERS

Get the word out – highlights from CHBA’s communication efforts in 2023 and 2024

ECONOMICS

Historically strong isn’t strong enough – housing starts trend is moving in the wrong direction

RENOVATORS’ CORNER

CHBA has resources to help you with your renovation contracts

FEDERAL ADVOCACY

CHBA’s Day on the Hill and Sector Transition Strategy

INTERIOR FINISHING

Taking a look at the rainbow of colours, materials and fabrics to light up your customers’ lives

WINDOWS & DOORS

The latest products to help meet homeowner needs when it comes to choosing the right windows and doors

TOP NEW TOOLS

Tools to help you get the job done faster and safely

INSIDER INFO

Digital trends – how Canada’s housing industry is evolving

DEVELOPERS’ CORNER

Rising high – exploring some of Canada’s nationally recognized mid- and highrises

FEATURED COMPANIES

Suppliers & Vendors

THE GIVING BACK PAGE

Community Spirit

EDITOR

Wayne Karl wayne.karl@nexthome.ca

EXECUTIVE MEDIA CONSULTANTS

Michael Rosset

SENIOR VP, SALES NEXTHOME

Hope McLarnon 416.708.7987

hope.mclarnon@nexthome.ca

DIRECTOR OF SALES, ONTARIO, NEXTHOME

Natalie Chin

416.881.4288, natalie.chin@nexthome.ca

SENIOR MEDIA CONSULTANT

Amanda Bell

1.866.532.2588, amanda.bell@nexthome.ca

CEO Kevin Lee

OFFICIAL MEDIA PARTNERS:

DIRECTOR, MARKETING AND COMMUNICATIONS

Natasha Rombough

MANAGER CUSTOMER SALES/SERVICE

Marilyn Watling

SALES & MARKETING COORDINATOR

Gary Chilvers

SPRING 2024

POLICY AND COMMUNICATIONS ANALYST

Emily Fielden

HOME SHOW MANAGER & NEWSPAPER CIRCULATION – GTA

Josh Rosset

DISTRIBUTION

distributionteam@nexthome.ca

ACCOUNTING INQUIRIES

accountingteam@nexthome.ca

VP MARKETING — GTA

Leanne Speers

DIRECTOR OF PRINT MEDIA

Lauren Reid–Sachs

VP PRODUCTION — GTA

Lisa Kelly

PRODUCTION MANAGER — GTA

Yvonne Poon

GRAPHIC DESIGNER & ASSISTANT MANAGER

Alicesa Pullan

GRAPHIC DESIGNER & PRE-PRESS COORDINATOR

Hannah Yarkony

GRAPHIC DESIGNER

Mike Terentiev

COMMUNICATION STRATEGIST

Chloe Perreault

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LEADING THE CONVERSATION

2024 STARTS WITH RIGOROUS ADVOCACY ON BEHALF OF MEMBERS

BY SUE WASTELL, CHBA PRESIDENT

After a break from travel over the holiday season, I’m back full steam ahead meeting with government officials and members from coast-to-coast.

My first stop of 2024 was in Ottawa for CHBA’s annual advocacy event, Day on the Hill. This year was one of the largest Day on the Hill events in recent times – and for good reason: Housing affordability and supply issues are top-of-the-list on the government agenda ahead of Budget 2024. CHBA secured more than 62 meetings with MPs and government officials, while several MPs and staffers attended CHBA’s Day on the Hill reception, including the Conservative Shadow Minister of Housing Scott Aitchison, and Chief of Staff to the Prime Minister Katie Telford.

I was pleased to meet with MP Peter Fragiskatos, who also serves as the Parliamentary Secretary to the Minister of Housing, Infrastructure, and Communities. As the MP for my constituency in London, Ont., I’ve had the chance to meet with MP Fragiskatos regularly – he is keen to leverage every measure available to the federal government to help get more housing supply online faster. In doing this, he’s shown a particular

interest in measures the government can take to help boost sector productivity, specifically through factory-built solutions.

As a result of our conversations during Day on the Hill and his interest to learn more about CHBA’s Sector Transition Strategy –which aims to support the industrialization of the sector through factory-built solutions (more on page 21) – MP Fragiskatos later accompanied me on a Western Canada tour of modular projects and factories from members in Saskatchewan and Alberta.

Our first stop was in Saskatoon to meet with Big Block Construction, an accomplished modular builder in the region. Alex Miller, CEO of Big Block Construction and CHBA’s Second Vice-President, toured us through two of their recent modular projects, built in partnership with Métis communities. Miller also took us to several other finished modular communities, which included a walk-through of modules that had been craned into place while fully complete on the inside.

We then travelled to Lethbridge, Alta. to meet with Rick Weste, president and CEO of Triple M Housing. Triple M operates the largest modular homebuilding facility in Canada, producing up to 700 housing units per year. Factories such as Triple M’s require significant capital investment and consistent throughput to make the business case work. Weste illustrated this well to MP Fragiskatos, reiterating the need for government support to overcome barriers and facilitate a widespread move towards more factory-built homes.

Throughout both tours, the group engaged in productive dialogue and MP Fragiskatos left equipped with recommenda-

tions for how the federal government can help boost sector productivity and meaningfully increase housing supply.

Also following Day on the Hill, I had the opportunity to address Deputy Prime Minister and Finance Minister Chrystia Freeland at a federal government roundtable with housing industry experts. We had a great discussion about how the government can unlock more housing supply through measures for well-qualified buyers, including 30-year amortization periods on insured mortgages for new construction homes. I look forward to more productive discussions with Minister Freeland and hope to see recommendations from our conversations included in Budget 2024.

Finally, I’ve had the opportunity to travel to local HBAs across the country these past couple months. I’ve had the pleasure of engaging in dialogue at events with members of CHBA Newfoundland, Sarnia Lambton HBA, Greater Ottawa HBA, BILD Lethbridge, CHBA Central Okanagan, and Guelph and District HBA. Throughout my conversations with members at these local events, I’ve come to know that while every area has its unique housing challenges, many of our cross-country issues are the same –and they will be for years to come without collaboration with all levels of government.

Thank you for sharing your experiences with me, because it’s our collective voice that keeps our issues top-of-mind with government officials. In my last few weeks as CHBA President, I look forward to hearing more of your stories, so that I can take back to Ottawa as much as I can before passing the baton.

A CALL FOR HOLISTIC GOVERNMENT ACTION

POLICY SUPPORT NEEDED TO ENABLE A SECTOR TRANSITION TO FACTORY-BUILT CONSTRUCTION

BY KEVIN LEE, CHBA CEO

This year started off with a bang for CHBA. With Budget 2024 quickly approaching, CHBA government advocacy has been running at full tilt over the past few months.

In February, at CHBA’s annual Day on the Hill, the very high number of MP meetings and presence of still more officials at the evening reception, including members of the Prime Minister’s office, showed how our issues are top issues for politicians. With more than 62 meetings, CHBA delegates reiterated the challenges the residential construction industry faces in getting more market-rate housing supply built, offering tangible solutions such as how to address labour shortages in the sector, lower imposed costs that add to affordability challenges, and more.

The top priority was to put forth recommendations that would immediately boost homebuilding at a time when housing starts are declining. With CHBA’s latest Housing Market Index (HMI) indicating record low builder sentiment for single-family dwellings (and nearly record low sentiment for multi-family), explaining to policymakers how high interest rates and tight financial conditions are blocking much-needed housing starts is imperative.

As our industry knows too well, builders can’t build if buyers can’t buy. CHBA’s title recommendation to MPs and policymakers during Day on the Hill was to introduce 30-year amortization periods for insured mortgages on new construction homes. This is a simple, no-cost way for government to enable well-qualified first-time buyers – who are currently locked out of the market due to high rates and overly-tight mortgage rules – to become homeowners. It will also enable the conditions to build more housing without creating demand in a supply-constrained market, since only new homes would be eligible for the longer amortization period.

Given the need to get housing starts turned around, and the growing interest by government officials to adopt this ask, as well as the significant media take-up it garnered after Day on the Hill, CHBA hopes to see 30-year amortizations for insured mortgages on newly built homes put into place as early as this year’s Budget.

Shortly after the Day on the Hill, CHBA also officially launched the CHBA Sector Transition Strategy with a press conference on Parliament Hill, which gained significant media traction across the country. The Strategy details the changes and supports needed to enable the industry to double housing starts and build the 3.5 million homes – over and above the 2.3 million homes the industry would normally build – required over the next decade to close Canada’s housing supply gap and improve housing affordability. Of course, these targets are not possible with the status quo, which is where the Sector Transition Strategy really comes in.

The Strategy outlines several recommendations for government to support the industrialization of the residential construction sector, namely through factory-built solutions like modular construction. CHBA members know well that while factory-built construction boasts many benefits, it also comes with high capital costs and risks that make it difficult for builders to weather the boom-and-bust cycles of the housing market.

So, to de-risk the transition to factory-built systems, CHBA’s Sector Transition Strategy calls for holistic government action to overcome those barriers, de-risk investments, and create an environment where factory-built production can flourish.

This can be achieved by government setting the stage through making changes in four key areas: Financial system, policy, labour and productivity change. The recommendations outlined in the strategy lists levers available to government to support the industry in its move to factory-built, including grant funding for soft costs for site-builders to transition to factory-built, using strategic financing to incent and de-risk investment in factory-built plants and equipment, and much more.

For a deep dive into CHBA’s recommendations for government to remove the barriers preventing new housing supply and support a move to factory-built construction, read more about CHBA’s Day on the Hill and Sector Transition Strategy on page 21.

CHBA remains engaged with the federal government on these asks and expects to see new measures to support the sector in the upcoming federal budget.

CEO’S message

URBAN CAPITAL AND SPOTLIGHT DEVELOPMENT

HIGHLIGHTING THE TALENTED WOMEN OF THE RESIDENTIAL CONSTRUCTION INDUSTRY

BY EMILY FIELDEN, POLICY AND COMMUNICATIONS ANALYST, CHBA

As Executive Vice-President of Urban Capital and President of Spotlight Development, Taya Cook and Sherry Larjani find themselves as part of only a few women sitting in top leadership positions in the residential development industry.

Cook, who worked her way up the ranks at Urban Capital for 20 years, now oversees many of the company’s development projects from start-to-finish.

Larjani founded Spotlight Development in 2010 with a vision to change the way development is done. Through partnerships with recognized builders in the Greater Toronto Area, the company, which has a for-profit and not-for-profit arm that follows a 70-per-cent affordable housing methodology, acquires properties for redevelopment into high-density residential and mixed-use projects.

Both women are what anyone would consider professional powerhouses. They successfully navigate the challenges of being women in a male-dominated sector, while tackling the financial, labour and materials, and policy challenges that their companies face in their quest to build more homes and communities for Canadians.

Both Cook and Larjani agree that there are opportunities for the sector to recognize the often-hidden achievements of women in residential development – so in 2019 they set out on a mission to highlight the talented women in the industry.

Together, Cook and Larjani are the visionaries behind an all-female residential development team, which is leading the change for women in the sector, and girls interested in a future in residential construction.

CHANGING THE NARRATIVE

The idea of an all-female development team was conceived when Cook was taken aback by a headline that featured 20 of Toronto’s “condo kings” – all of whom, as the name suggests, were men.

“Seeing that headline sparked something in me,” says Cook. “I’ve worked with many accomplished women in the development industry who don’t get the credit they deserve or have a seat at the table.”

Taya Cook (left) and Sherry Larjani

FAST FACTS

Company Name:

Urban Capital Property Group

Head office: Toronto

Full-time employees: 20-plus

Total projects to date: More than 4,900 condominiums developed, with another 3,900 currently under construction and several thousand in the planning pipeline, representing more than $4.4 billion in development.

FAST FACTS

Company Name:

Development

Head office: Toronto

Full-time employees: 12

It was this experience that compelled Cook to reach out to Larjani to partner on an all-female-led development project.

occupancy beginning January 2025, is located in Etobicoke, a sought-after area on the outskirts of Toronto.

Women led all aspects of Reina’s development process from engineering to architecture to urban planning and construction management. The result is a game-changing development that showcases how condos can be built differently when inspired, designed and executed by women.

And with that, Reina – which means “queen” in Spanish – was born. The condo, which recently topped-off and is anticipating

Coming CHBA Events

Both Cook and Larjani agree that their experience working on Reina was different than other projects they’d previously worked on. “It was nice to see women sitting at the table,” says Larjani.

“The experience was free of any ego, and that ignited some really productive and collaborative discussions which resulted in some brilliant ideas.”

Along with the desire to improve the visibility of women in the residential construction industry, Cook and Larjani wanted to highlight how improvements in space design, security and lighting can make buildings more welcoming for all residents. And to that end, they were highly successful.

DESIGN BY COLLABORATION

Reina is aptly referred to as a complete reinvention of urban condominium living – and for good reason. Not only did the project re-envision the way developments have traditionally been conceived, it also incorporates features that are often overlooked by the development industry.

To conceptualize the nine-storey, 200-unit condo, the development team took a radically new approach – they asked the community for their input well ahead of the design phase.

“We prioritized the front-end of development, which, I think, came from our collective

interest and curiosity of doing something different,” says Cook.

Through a year-long public consultation period, which included a design meeting attended by 175 members of the public, design contests for university students and grade school children, and a variety of focus groups, the development team actively sought out ideas from the neighbourhood and intentionally incorporated their feedback into the project.

“We even had a design session with the Girl Guides that inspired Reina’s Japanese-style cafe,” says Cook.

As one of the first developments in Toronto to use the City’s Growing Up Guidelines as a

model for smart family development, Reina offers ample two- and three-bedroom units and family-friendly amenities. The project also incorporates fully accessible floorplans designed for a wide range of abilities and ground-floor units with in-law suites that join on the inside.

Other unique features of the project include stroller parking on every floor, extra-wide hallways with clear sight lines to prioritize safety, accessibility and comfort, ample in-suite storage, and spaces to accommodate all age groups.

With a fully equipped gym and yoga studio adjacent to a windowed playroom, indoor and

outdoor workstations, and a 6,500-sq.-ft. courtyard, among other features, the project boasts 25 per cent more interior amenity space than is standard in Toronto, and almost double the exterior space.

NAVIGATING INDUSTRY CHALLENGES

In addition to being women in a male-dominated industry, Cook and Larjani share the same frustrations as other developers across the country. Project financing, labour and materials shortages, and delays are significant barriers to getting their developments approved and built. Further, rising development charges, unnecessary red tape and government inconsistencies continue to exacerbate those challenges.

Larjani, who sits on BILD GTA’s Principals Advocacy Advisory Committee, which aims to help both media and government better understand the residential construction industry in the GTA, notes that rapidly changing policymaking without consideration of unintended consequences is a growing headache for the sector.

“It’s really a shame that media and policymakers zero in on miniscule issues within the sector, when they could be showcasing and championing all the great things homebuilders and developers are doing to make our communities better,” says Larjani.

Cook and Larjani also pointed to labour shortages in the industry as a constant pain-point, specifically amongst women and underrepresented groups. “Truthfully, there is still very little female representation in the residential construction industry,” says Larjani.

For the Reina project, Cook and Larjani were extremely intentional about wanting to have women working on all aspects, including in the skilled trades. “I think the fact that we were able to find very few women available in key trades, like electricians or heavy equipment operators, really brought to light just how huge the labour gap is,” Larjani adds.

According to 2022 BuildForce data, women make up just five per cent of the residential construction industry workforce. Cook and Larjani hope to see that change.

“We both love that our jobs allow us to make a tangible difference in people’s lives,” says Cook. “With Reina, we hope to show women and girls that a career in the development industry is fulfilling, meaningful work that isn’t exclusively reserved for men.”

INSPIRING AN INCLUSIVE FUTURE

With Reina in the final stages of construction, both Cook and Larjani hope that the project will inspire more young girls and women to join the industry – with more men championing them every step of the way. Both women emphasize that the Reina project was not about excluding men from the process; it was

about spotlighting the talents of their female colleagues.

“I’ve been positively impressed by the many men who have reached out to us as a result of our story,” Cook says. “I think it’s important that more men take the opportunity to recognize the immense impact that diversity has in conceptualizing smart design.”

Larjani echoes Cook’s sentiment. “My hope is that in future, we won’t have to put together all-female development teams just to prove a point,” says Larjani. “By embracing inclusivity, our industry can create more thoughtful developments that fulfill the needs and values of people from all backgrounds, in all walks of life, for generations to come.”

BY THE numbers

GET THE WORD OUT

HIGHLIGHTS FROM CHBA’S COMMUNICATIONS EFFORTS IN 2023 AND 2024

BY NATASHA ROMBOUGH, DIRECTOR OF MARKETING AND COMMUNICATIONS, CHBA

Information comes fast at all of us, from multiple sources, and is often just as quickly forgotten. We’ve never had more outlets for reaching people, but cutting through the noise is increasingly a challenge – one that you no doubt also face in your business. How do you get through to people? How do you separate yourself from the masses? How do you make your company name not only recognizable, but one that people turn

News and website

Since the national level of CHBA is focused on federal government advocacy and representing the association from coast to coast, the content we put out is national in scope. In 2023, CHBA fielded media requests from Canadian reporters working with national outlets or producing nationally-syndicated content – the result was nearly 1,200 quotes in the national media, equating to an

1,197 TIMES CHBA CEO KEVIN LEE WAS QUOTED IN THE MEDIA

to when they need the services you deliver?

One of the benefits of being a CHBA member is that your association – at your local, provincial and national levels – is working to give your company added legitimacy by building the association brand. How? By establishing the association as Canada’s voice of the residential construction industry, and by positioning the companies that belong to it as leaders in the industry.

We do this through a variety of communications activities throughout the year that put your business, priorities and the association in the spotlight. From actions that position us as a serious and trusted voice in the media, to providing the public with valuable information about homebuying and renovations, including where to find members like you in their area.

astounding 1.2 billion views. CHBA’s quarterly Housing Market Index (HMI), the association’s win in advocating for the removal of GST on purpose-built rental and CHBA’s National Awards for Housing Excellence were some of the biggest media hitters last year.

CHBA’s website is another driver of traffic to our members and the association. Behind the

1.2 BILLION NATIONWIDE VIEWS AS A RESULT OF MEDIA QUOTES

$54.5M AD VALUE EQUIVALENCY OF THE MEDIA CHBA EARNED

scenes, in 2023 we worked on a website overhaul, which launched in late February 2024 – the first redesign in about eight years. The chba.ca website is a mammoth repository of resources for members, HBAs and the public, and a home for our advocacy work, so a redesign is no small undertaking. But it adds credibility to the association, and receives nearly a million visitors each year.

180

NUMBER OF PAGES ON THE CHBA.CA WEBSITE

950,000

WEBSITE VISITS TO CHBA.CA

@CHBANATIONAL

1,541 POSTS

3,212,242

+3,434 FOLLOWERS GAINED

Social media

CHBA is very active on a suite of social media platforms, including Instagram, Facebook, X and LinkedIn. At the national level, we manage the

@CHBANETZERO SOCIAL MEDIA IN 2023

1012 POSTS

434,756

+1,216 FOLLOWERS GAINED

@CHBANational accounts, as well as those for @RenoMark and @CHBANetZero. Last year on the @CHBANational social media channels we

239 MEDIA MENTIONS

$8 MILLION

210 MILLION

Sector Transition Strategy release

Quick on the heels of Day on the Hill, CHBA released its Sector Transition Strategy on Feb. 8 with a press conference. The release was well-timed, on a hot topic and with concrete recommendations on how to increase sorely-needed housing supply within Canada. It resulted in great media take-up, which helps reinforce CHBA’s recommendations to government (CHBA had already taken many meetings with government officials on the Sector Transition Strategy), keeps the association top-of-mind for housing issues and builds

the CHBA brand. Within the first 24 hours of the release, CHBA’s Sector Transition Strategy asks were mentioned in the media more than 200 times, getting more than 210 million views. This earned media is very valuable: To purchase ads to get in front of the same number of people in those news outlets would have cost $8 million. That is incredible value in earned media, and it all supports the brand of the association, CHBA’s recommendations to government and bolsters the reputation of CHBA members from coast to coast.

@RENOMARK SOCIAL MEDIA IN 2023

840 POSTS

880,304

+773

averaged four posts per day. The @CHBANetZero and @RenoMark accounts, which are separate, also both averaged multiple posts per day.

CHBA’s Day on the Hill 2024

CHBA’s launched a digital advocacy campaign a week before the Day on the Hill (see page 21) to bolster getting our recommendations in front of those who frequent the parliamentary precinct. We used social media ads, digital ads in The Hill Times, iPolitics and National Newswatch (the three most popular online news), sources for federal political news, and an op-ed in The Hill Times about what’s preventing more supply from being built, authored by CHBA CEO Kevin Lee. New this year, CHBA also got airtime on the Herle Burly podcast, which is popular among policymakers, to punctuate the importance of government policy revision needed to increase housing supply. All of those advertising efforts were further amplified by CHBA members and staff who posted to social media tagging MPs and thanking them for productive meetings, using #CHBAontheHill.

HISTORICALLY STRONG ISN’T STRONG ENOUGH

BY EVAN ANDRADE, CHBA ECONOMIST

Reaffirmed last September, CMHC estimates that Canada needs 5.8 million new housing units by 2030 to restore nation-wide affordability. The numerous barriers holding back construction must be overcome to accommodate the pace of residential construction required to approach this target. CHBA’s Housing Market Index (HMI) aims to help achieve a healthier supply balance by assessing the pulse of homebuilders over time and capturing builder views on various current issues facing the industry. It uses similar methodology to the NAHB/Wells Fargo HMI for the US housing market, which has been conducted since 1985. CHBA’s HMI has garnered significant attention in Canada, with

government decision makers, as was CHBA’s goal. For example, CHBA is meeting each quarter with the Bank of Canada to review the HMI quarterly results and provide insights on the issues and challenges facing the home building industry.

By asking builders to give a simple rating of current sales conditions and expectations over the next six months, as well as the level of prospective buyer traffic, the HMI provides a strong leading indicator of where housing starts are headed over the next few quarters. CHBA then uses HMI results in its advocacy with government, pointing to real data to illustrate what’s in store for housing starts.

In the latest HMI, a large proportion of builders surveyed characterized the selling conditions as poor and their sales office traffic as weak relative to earlier quarters in 2023. Pessimism among builders was most acute in Ontario. As a result, the fourth quarter single-family HMI fell to its lowest level in its three-year history at 24.6, and the multi-family index came in at 29.1, which is only slightly above its all-time low. For interpretation, the index is bound between a score of zero and 100, with a score of 50 representing neutral sentiment where an equal proportion of builders are upbeat and downbeat about selling conditions. The further the HMI scores below 50, the wider the breadth of negative views about selling conditions.

Deterioration in sales and traffic conditions are a result of high interest rates shrinking the pool of qualified or interested buyers. In line with the Bank of Canada’s setting of monetary policy, average mortgage interest costs grew 28.4 per cent in 2023 over the previous year, according to the consumer price index. Far fewer prospective buyers can pass the OSFI-mandated stress test of an additional two percentage points above the contract rate. Within the multi-unit segment, the high servicing costs of financing also reduce the attractiveness for investor purchasers on a cashflow basis. Furthermore, beliefs about when the Bank of Canada will begin lowering rates are also pushing many would-be buyers to the

(left scale) Multi-Family HMI (left scale) Policy rate (right scale)

sidelines as they try to time purchases for the best combination of home price and mortgage rate. Poor sales conditions translate into reduced builder incentive and cash flow for ongoing and future developments – lowering housing starts.

These results set up a challenging outlook for housing starts in 2024. With both single- and multi-family HMI readings in very pessimistic territory over the past six consecutive quarters and an expectation for economic growth for 2023 and 2024 to come in below two per cent, CHBA predicts annual housing starts in 2024 to decline – reverting closer to the long-term average. While the level of housing starts between 2021 to 2023 were historically strong, they continue to decline at a time when starts must urgently ramp up. In January 2024, seasonally adjusted housing starts fell 10 per cent from the month prior, from a 14-per-cent dip in urban multi-unit starts. Last year, multi-unit starts were buoyed by highrise condo starts in large urban areas, where development decisions to proceed were made prior to the rise in interest rates. Multi-unit starts are expected to be softer in 2024, more in line with sales conditions characterized by the HMI.

LOOKING BEYOND INTEREST RATES

In the latest HMI survey, 70 per cent of respondents stated that a pre-existing factor or factors had also contributed to their business starting construction on fewer homes in 2023. While these pain points are well known within the industry, it is still important to understand the scope of their impact during a period where sales are down, especially when explaining to policymakers how they affect new home construction. Nearly half of respondents stated that challenging municipal processes are reducing the level of starts. Not only does the persistent growth of development charges make it more expensive to build, lengthy permitting and approval timelines can also reduce the viability of a project. The rollout of the federal Housing Accelerator Fund could be a catalyst to improving the process holistically, however the benefits of this program will take further time to realize.

While reduced construction of single-family homes helped improve access to trades modestly, labour was still reported by 30 per cent of builders as a factor limiting housing starts in the current environment. Job vacancy rates tracked by Statistics Canada show that construction sector employers faced roughly the same prevalence of job vacancies as other

sectors in the economy prior to the pandemic. Even though the job vacancy rate in construction has come down from its peak in 2022, the construction sector has consistently seen higher vacancy rates than other sectors in the post-pandemic era. Moreover, accordingly to BuildForce Canada, 22 per cent of the residential workforce is set to retire over the next decade, with 40 per cent aging to more than 55 years old. The status quo for labour supply is not adequate for new construction or renovation/retrofits. Deliberate policy changes, advocated by CHBA, for both domestic and international labour recruitment are required to alleviate these limitations over the coming years.

The Bank of Canada has begun incorporating CHBA’s HMI results into its due diligence process leading into its policy decisions. However, monetary policy affects the economy as a whole and alone cannot solve the housing supply challenge. CHBA uses the HMI findings to advocate on the importance of government housing policy reform at the municipal, provincial and federal levels. The aim of policy should be to offset the impacts of restrictive interest rates over the near-term and support the sustained scaling up of home construction capacity over the long term.

RENOVATORS’ corner

RENOVATION CONTRACTS

CHBA HAS RESOURCES TO HELP YOU

BY SARAH CARON, DIRECTOR, RENOVATION SERVICES, CHBA

The most important tool for a renovator is a written contract. A fair and comprehensive contract is the foundation for a positive renovation experience for both you and your clients. It helps build their confidence in you and can prevent misunderstandings and false expectations.

A proper contract is not optional for a professional renovator. Whether you are a one-person company performing small repair jobs or a large design-build firm focused on upscale, whole home renovations, you always need a solid contract. Your contract protects you and allows you to take legal steps if required.

A renovation contract is a legally binding document that must conform to certain legal standards and practices. It will form the record of the agreement between you and your clients. While there is no single, set format for a renovation contract, here are some important considerations:

• Use the same contract template or form for every project. This will help ensure that nothing is missed or forgotten.

• Appendices are often used to provide additional details that are specific to each project. These carry the same legal weight as the main template or form.

• The contract should be inclusive and detailed, covering every aspect of the project including a description of the work and materials, timetable, permits, inspections, price and payment terms.

• It should be easy to understand and read, avoiding “legal jargon” or fine print.

• It should be fair and balanced and not skewed to the interest of one party over the other.

It is important to review the contract in detail with your clients to verify that they understand everything as written. Ask the clients to initial every page (including any Appendices), sign and date the contract.

The best approach is to develop your own contract tailored to your company and the type of renovation work that you do. If you are unsure where to begin, start with the CHBA Sample Contract (at chba.ca) and work with a lawyer to customize it to meet your specific needs.

Did you know that CHBA also has a comprehensive Guide to Residential Renovation Contracts? This guide is full of important information to consider, whether you are creating your first contract or looking to make improvements to an existing document. It includes the type of information that should be detailed in each section and the reasoning behind it. There is draft wording for specific clauses and suggestions for you to use when reviewing the contract with your clients.

As an added bonus, the guide contains an appendix of supplementary clauses for residential renovation contracts. This is a series of pre-written clauses for addressing a wide range of issues that are common in renovation projects. These clauses include everything from appliances to debris to radon to intellectual property. In all cases, a review by a lawyer is recommended.

FEDERAL ADVOCACY

CHBA’S DAY ON THE HILL AND SECTOR TRANSITION STRATEGY

BY NICOLE STORESHAW, DIRECTOR OF GOVERNMENT RELATIONS, CHBA

CHBA has made a big splash on Parliament Hill and beyond with its federal advocacy work in the first few months of 2024. The year kicked off with CHBA’s Day on the Hill, an annual event where member leaders and HBA staff from across the country meet with Members of Parliament and government officials in Ottawa. A successful evening reception garnered still more officials, including representatives from the Prime Minister’s office. Momentum from the event was further extended by CHBA’s release of its Sector Transition Strategy two days later in a press conference on Parliament Hill. The release was received with much interest from

government and the media, particularly our recommendation to introduce 30-year amortization periods for insured mortgages on new construction homes. It was a good push heading into Federal Budget season, and –looking farther down the road – gearing up for what will likely be a federal election in the fall of 2025.

SUCCESSFUL DAY ON THE HILL

On Feb. 6, members and HBA staff participated in discussions on housing supply and affordability during 62 meetings with Ministers, MPs and other senior officials throughout Ottawa’s Parliamentary Precinct.

FEDERAL advocacy

Housing is a top issue for Canadians right now, and with a federal election looming, this was the busiest Day on the Hill that CHBA members have had in years. The event is an important facet of extensive yearround consultations and meetings that CHBA has with Ministers, MPs and the public service. Being able to meet members in person makes the issues our industry faces more real for policymakers, and strengthens CHBA’s relationship with key government officials. It also reinforces the coast-to-coast presence of the Association, further supporting our local and provincial HBAs.

Peter Fragiskatos, Parliamentary Secretary to the Minister of Housing, Infrastructure and Communities addressed the crowd during CHBA’s reception on Feb. 7 at the Chateau Laurier.

CHBA’s well attended Day on the Hill evening reception welcomed MPs, Senators, and staff of policymakers.

To secure and conduct successful meetings, preparation is key. CHBA has earned a very positive reputation on Parliament Hill by having delegates that are well informed and organized. To prepare delegates, CHBA hosts a mandatory briefing day for all members and HBA staff who participate in the event.

Armed with a binder full of background materials and easy-to-grab information, delegates are briefed on the current political landscape and delve into CHBA’s federal policy recommendations, which are printed out in a policy infoguide called Unlocking the Door to Homeownership: Recommendations on the

“ Being able to meet members in person makes the issues our industry faces more real for policymakers, and strengthens CHBA’s relationship with key to-coast presence of the Association, further sup”

- Nicole Storeshaw

Federal Role. Delegates are given best practices and strategic approaches for the meetings, including how to narrow in and focus on key asks during their meetings with MPs. They then break into their assigned groups and plan how they’ll approach their meetings, practicing delivery, finding connections, and how to counter any resistance to CHBA’s asks.

With housing continuing to be a hot topic, the challenge once again this year was not about trying to impress the importance of finding solutions for housing affordability and supply (its importance is already well recognized by policymakers and the public, thanks to the federal government stating in its 2022 budget that Canada needs to double housing starts and build 5.8 million homes in the next decade to make up its housing deficit), but rather in presenting granular solutions needed to bring about meaningful change.

It’s been two years since that announcement of the housing deficit in the federal budget, and Canada is nowhere near on track,

thanks to slowing housing starts. The higher interest rate environment, coupled with tight mortgage rules that haven’t budged despite record low mortgage arrears rates and falling homeownership rates, means that sales are slowing across much of the country. And as members explained to MPs during their meetings, if Canadians aren’t buying homes, builders can’t build them. Further, if economic conditions are uncertain, homeowners won’t be investing in renovations, including energy retrofits, which are needed to reach the country’s emissions targets.

CHBA’s policy recommendations focus on addressing the policy and financial system barriers currently in place, which need to be resolved first, at which point labour and productivity solutions will be needed.

1. Continue federal leadership, but with a holistic approach by ensuring the government’s own economic policies don’t run counter to efforts to increase housing supply.

Katie Telford, Prime Minister Trudeau’s Chief of Staff (centre) speaks with CHBA CEO Kevin Lee (right) and CHBA President Sue Wastell (left).

2. Remove barriers to homeownership for first-time buyers, including lowering interest rates as soon as possible, introducing 30-year amortization periods for insured mortgages on new construction homes, avoiding more mortgage rule tightening, increasing the home price upper limit for insured mortgages in more expensive markets to $1.25 million, and introducing a renovation tax credit for first-time home buyers.

3. Lower government-imposed costs that add to affordability challenges, such as increasing the GST/HST New Housing Rebate thresholds, supporting more purpose-built rentals, and assisting municipalities in lowering their government-imposed costs.

4. Remove barriers within the homebuilding process through the continued roll-out of the Housing Accelerator Fund, and fix unnecessary federal red tape on the Underused Housing Tax, new forced labour in supply chains reporting requirements, and new trust reporting requirements.

5. Avoid adding costs through codes and regulations, ensuring affordability is a core code objective and that we prioritize innovation before regulation. In tandem, invest in innovation and R&D for lower- or neutral-cost solutions, and recognize that to address climate change in the sector, it’s critical to retrofit existing housing. To do so, the EnerGuide Rating System (ERS) label should be required on all houses at the time of resale, and the ERS should be

expanded and promoted so that it becomes the backbone of all renovation incentives.

6. Address labour shortages by updating the immigration system and Temporary Foreign Worker Program to proactively attract skilled workers, specifically by targeting those needed for residential constructions, and investing in employer-based concierge to help employers ramp up labour capacity. Also, encourage more Canadians to consider a career in the skilled trades and supporting the apprenticeship system.

7. Support increased productivity by prioritizing and supporting investment in modular and other factory-built technologies and supporting CHBA efforts for its sector transition strategy.

Delegates participating in the Day on the Hill receiving a briefing on the current political landscape to help inform their interactions with MPs.

To continue the conversations had during the day and connect with more key policymakers, CHBA hosted a reception in the evening at the Chateau Laurier, which was well attended by MPs who weren’t able to make it during the day, and included other notables who popped by, including Katie Telford, Prime Minister Trudeau’s Chief of Staff, who engaged in focused dialogue with CHBA CEO Kevin Lee and President Sue Wastell.

At what turned out to be a very busy and very well attended reception, Peter Fragiskatos, Parliamentary Secretary to the Minister of Housing, Infrastructure and Communities addressed the crowd, speaking about the importance of housing to our communities and the important work that builders, developers, renovators, and everyone in the industry does to provide homes to Canadians. He reiterated that the government recognizes the need for more housing, and that there is a lot that can still be done.

SECTOR TRANSITION STRATEGY

CHBA’s momentum from the Day on the Hill began a week leading up to the event with a targeted digital communications campaign (see page 16), and continued afterwards with the release of CHBA’s Sector Transition Strategy, which CHBA’s policy infoguide points to for further recommendations. The Strategy, which was formally released during a press conference on Feb. 8 on Parliament Hill, builds on CHBA’s federal recommendations, with a focus on productivity. Since its development in the fall, CHBA has been meeting regularly with government officials about the Strategy, where it garnered much interest. Following its release, the media homed in on CHBA’s recommendation to introduce 30-year amortizations for new construction.

While the Strategy includes recommended actions needed to create the financial and policy conditions so that homeownership rates bounce back and our industry can build more supply, ultimately the strategy is about the support needed to increase productivity in the industry through a move to more factory-built construction.

It includes the barriers to factory-built construction that will require support to overcome, as well as the many benefits that such a shift in homebuilding methods could provide, including: Faster construction with fewer delays, year-round work with limited weather issues, more energy efficient and less waste, increased output with less labour, and easier to get labour (fewer barriers to entry, appealing conditions, and it’s good for immigration – including temporary foreign workers). The Strategy says that the country needs a made-in-Canada plan for housing supply, and outlines how support for more factory-built homes can get us there. You can read the full document and watch the press release at chba.ca/sectortransition.

NEXT STEPS

CHBA’s advocacy continues as we approach the federal budget and a federal election not too far on the horizon. Following Day on the Hill, CHBA followed up with the MPs and

government officials that members met, thank them for the meetings and providing additional information or answering questions they had during the meetings. As always, CHBA continues to dialogue with relevant policymakers throughout the year on our policy recommendations, including CHBA’s Sector Transition Strategy. Our media outreach on these important topics will continue as well, to ensure that Canada’s housing issues remain front and centre with media and government, as we push for the changes needed to keep our industry strong, and ensure Canadians have access to the homes they need.

Members who are interested in keeping current with housing and CHBA action and policy recommendations are encouraged to sign up to receive CHBA’s Industry Highlights, a media scan on housing issues and developments with CHBA commentary, published Mondays, Wednesday and Fridays.

Groups strategizing together how they’ll approach each meeting.

2024 Interior finishes

WHEN IT COMES TO HOME INTERIOR FINISHES, THERE’S A RAINBOW OF COLOURFUL CHOICES TO HELP LIGHT UP YOUR CUSTOMERS’ LIVES. BRIGHT ONES. DARKER, SOOTHING ONES. DECORATIVE WALLPAPER. WOVEN CARPETS, RUGS AND FLOORING THAT WILL TAKE EVERYTHING TODAY’S KIDS AND PETS CAN DISH OUT

LET’S TAKE A LOOK AT THE BENEFITS OF SOME OF THESE NEW PRODUCTS

GRAHAM & BROWN’S EASY WAY

Wall decorators Graham & Brown have a way to make hanging the company’s wallpapers and murals easy without affecting the finish and quality of the product. It’s called “Paste the Wall” technology. Instead of applying paste to the paper, you apply it directly to the wall after your sizing layer has dried. This makes it quicker and easier to hang your paper, as the wallpaper is dry when you’re handling it.

Graham & Brown says its wallpaper has a special backing paper, which means it doesn’t expand when wet, so there’s no need to soak it. The paste can go straight on the wall.

grahambrown.com

PROVENZA MAXCORE LINE

EMSER RUSTIC TILES

At Emser Tile, nature and the outdoors inspire Emser designers to design tiles that create a relaxing, eco-friendly retreat for homeowners. Rustic materials such as wood, stone, pebbles and natural fibres, curved and floral motifs, and the use of colours found in nature are blended to creating a tranquil atmosphere that is warm, inviting and ecofriendly. And Emser tiles are low-maintenance, waterproof, antimicrobial and fire-resistant. emser.com

Provenza Floors has built its reputation designing unique hardwood products that exceed consumer demands. And they’re handcrafted.

Provenza’s MaxCore flooring features unique patterns make for a real-wood effect that is stylish, highly durable and easy-to-maintain.

Provenza says its MaxCore flooring can stand up to busy households with pets, children and daily traffic.

provenzafloors.com

LIGHT UP WITH NANOLEAF

Nanoleaf Elements Hexagons Smarter Kit come with everything you need to create unique lighting designs. Enjoy the sophisticated wood grain veneer while off, or turn it on to illuminate the space with a dynamic glow. Install it anywhere in the home to add elegance. Install on any flat surface.

Adhesive mounting tape included. No additional tools required.

ANDERSON TUFTEX CARPETING

Carpets get walked on every day, so they must be durable enough to withstand anything that comes their way. That’s why durability heads up the list of qualities homeowners want in carpets.

Anderson Tuftex carpets give them what they want. The folks at Anderson construct Tuftex with tightly woven, durable nylon and polyester fibres that have demonstrated they stand up to the test of time.

andersontuftex.com

NEWRAVENNA’S TILE OF DREAMS

Newravenna is on a mission to bring joyful colour back into the home.

Newravenna took a “giant leap into the unknown,” when it launched Glazed Basalto, the “most colourful of colourful gem tones.”

The company says people approved.

“Not only did they approve, people flocked to the bold hues and colour finally started its seamless glide back into our spaces.”

newravenna.com

END DESKTOP CHAOS

DALTILE DEFENDS

Daltile says DEFEND is a line of high-performance porcelain antimicrobial floor, wall and mosaic tiles, that fights the growth of up to 99 per cent of bacteria on the surface.

DEFEND products are designed to promote cleaner spaces with Daltile’s antimicrobial product, Microban.

Microban delivers a lifetime of cleanliness that does not wash off, wear away, freeze, fade or crack. The result? A surface which is protected, 24 hours a day, seven days a week.

Poor lighting in a workspace puts strain on the eyes and a tangle of chargers and devices underfoot. The wireless LumiCharge LED Lamp does away with all that. The cordless lamp has adjustable brightness. It comes with a digital clock and temperature display. Goodbye to desktop chaos.

thelumicharge.com

And it delivers the beauty of stone, wood, fabric or concrete.

daltile.com

ITALGROUP RECOMMENDS TILES FOR THE BEDROOM

Why? Because they are relaxing and create warm, cosy and natural surfaces. And they make the bedroom a healthy place. The Italgroup says its ceramic tiles are a hostile environment for bacteria, fungi, mould and mites and they do not burn or emit toxic smoke.

italgranitigroup.com

JOIN THE COSENTINO REVOLUTION

Cosentino says its revolutionary technology drastically reduces the crystalline silica in silestone by blending premium minerals with recycled materials. The result is a new product category – Hybriq + Mineral Surfaces. It’s made of 100-per-cent reused water and a minimum of 20 per cent recycled materials.

Cosentino says its new creation is highly resistant to scratches, stains and heat, making it a great choice for high-traffic areas such as kitchens and bathrooms. And unlike other materials like granite and marble, Hybriq + Mineral Surfaces don’t need sealing or special maintenance to keep it looking like new.

cosentino.com

HUBBELL CANADA’S BOUNDARY CHANDELIER

This chandelier offers modern design with natural wood. It brings clear illumination to dining rooms and bedrooms. The matte black and roasted chicory finish creat a modern look. The open design delivers plenty of lighting. Uses four, 60-watt base bulbs or the LED equivalent. Includes one six-in., four 12-in. stems and a 90-degree swivel for a variety of mounting types and sloped ceiling.

hubbell.com

THE MANY CHALLENGES OF

Windows &doors

WINDOWS & doors

MEETING HOMEOWNER NEEDS WHEN IT COMES TO CHOOSING THE RIGHT WINDOWS AND DOORS IS CRUCIAL. YOU HAVE TO KNOW HOW TO SATISFY THOSE NEEDS

JELD-WEN battles climate change

As Canada’s weather gets more extreme due to climate change, the need for energy-efficient products that stand up to the elements is greater than ever.

To meet the challenge, JELD-WEN of Canada has the innovative 8500 series window, “meticulously engineered to exceed customer expectations with the perfect blend of style, performance and energy savings.”

“In terms of new products, the JWC8500 series of windows are 2030-rated with up to 22 per cent better energy efficiency and feature a 26-per-cent lower profile frame maximizing the glass area to let in more light and enhance the view,” says Timothy Young, JELD-WEN marketing communications specialist.

Young explains that the JWC8500 has a 26-per-cent slimmer frame that maximizes the glass area, maintains window strength and enhances the view while inviting more natural light to add a sleek, modern touch. It’s up to 22 per cent more energy efficient to meet Canadian building code standards.

He says JWC8500 reduces home energy bills, all the while keeping the home comfortable no matter what climate change dishes out. And they’re low maintenance and long lasting.

jeld-wen.ca

The Westeck approach

“Our approach goes beyond simply selling products; it’s about consulting with customers to understand their unique requirements and preferences,” says Massimo Rizzi, Westeck vice-president of sales.

“With a wide array of premium windows, sliding and entry doors, we offer a diverse range of options to ensure we find the perfect fit for the home or project.”

Here are some of them.

Westeck’s newest line of windows provides an innovative solution for today’s energy-efficient home.

The company’s Westcoast Contemporary line of windows allows for bigger and better views, cleaner lines, cleaner glass, easier operation and industry-leading safety. For example, the 2300 series window system is a high-performance PVC framed slider and fixed window system.

Westeck says this innovative window is designed for ease of operation and impressive thermal performance. Thermal values outperform many PVC casement and tilt turn window systems.

“But our commitment doesn’t end at the point of purchase. We understand that true satisfaction comes from long-term value and reliability. That’s why our goal is to ensure that the end consumer is not just happy when they make their initial investment, but for years to come.”

westeckwindows.com

Canadian Choice Windows & Doors’

The draftLOCK plus Slim Contour Series is for greater durability and long-term performance. A top Energy Star performer, this window series guarantees a 25-percent greater energy rating for your home.

The triple glazed and sealed 4 5/8-in. window frames and panes, block out harmful UV radiation while filtering in sunlight for a bigger, brighter and more beautiful home.

Its slimmer, sturdier build lets in natural light while also reflecting heat during summers and absorbing it during winters for a comfortable home year-round.

windowscanada.com

The Best Access way

Looking for the best, that’s where Best Access Doors Canada comes in, says Chris Jackson, Best Access business development manager.

“Best Access Doors Canada is your most trusted Canadian source for premium access doors and panels. We specialize in providing high-end, customized solutions for construction industry professionals – from contractors to project managers to architects. Our product specialists apply their in-depth product knowledge to provide first-class customer service and quality solutions to our customers.”

Jackson says Best Access Doors Canada offers a wide selection of access doors and equipment in different sizes and high-quality materials such as aluminum, galvanized and stainless steel.

The fire-rated panels that use thick insulation and slam latches that conform to UL standards for fire safety.

Best Access offers security access doors that have detention grade materials and are compatible with all types of deadlocks.

“We also have access panels with other functions such as soundproofing and for exterior applications,” says Jackson.

bestaccessdoors.ca

Marvin Canada doesn’t forget the front door

Entry doors shouldn’t be overlooked – but they are a lot. They provide secure entry from the garage or a mud room and, of course, from the street. They offer insulation with energy efficiency. A well-designed one also adds curb appeal when they go up for sale. At least, they should.

Marvin Canada says its exterior fibreglass doors are designed to bring elegance and sophistication to your home. They’re made with high-quality materials, so they are durable and resist wear and tear.

They provide protection from harsh weather conditions and offer advanced security features such as reinforced locks designed to withstand forced entry attempts, making it much more difficult for burglars to break into your home.

Doors with glass panels allow natural light to illuminate your living space.

marvincanada.com

PEOPLE, PLACES AND DG GROUP

In today’s rapidly growing and evolving world, land development plays a crucial role in shaping the way we live as Canadians. For the past 40 years, DG Group, a Canadian vertically integrated development firm, has been dedicated to the creation of vibrant and sustainable communities. With a unique approach and a strong emphasis on Bringing Life to Land, DG Group has become a vanguard in the industry.

DG Group sets itself apart by employing an innovative approach to land development. While other firms focus solely on design and construction, DG Group takes a more holistic approach to community design, which prioritizes the people and the places they create, allowing for stronger community engagement and long-term sustainability. By working to understand the needs and desires of the people who will live, work and play in their new communities, DG Group creates a harmonious blend, blurring the lines between people and place.

“ Our people strive to have a positive impact in each community we create. ”

Robert De Gasperis

“

The team at DG Group works to build better communities through dedication and consideration. We continue to strive for excellence within our master-planned communities. ”

Julian Vincent De Gasperis

At DG, the central theme is Bringing Life to Land. This means going beyond the traditional concept of developing new housing. Their developments aim to create Livable Communities that offer more than just a place to live, but a place to thrive. By integrating essential lifestyle amenities such as parks, trails, schools and community centres, they promote a sense of belonging and connection among the residents who will call it home.

DG Group believes that exceptional planning can elevate the living experience for residents. They translate their philosophy through collaboration with renowned community designers, to create iconic developments that have a lasting impact on the urban landscape. Each project is carefully crafted to reflect the unique qualities and aspirations of the local community, while also incorporating the latest trends in sustainable design.

DG Group recognizes the importance of engaging with local stakeholders throughout the development process. They actively seek input from community members and local leaders, to ensure that their developments meet the unique needs of the area. This

collaborative approach fosters a sense of ownership among residents and results in the creation of enduring, thriving communities.

Encouraging the principles of environmental stewardship, DG Group works to integrate sustainability into each new community. Utilizing innovative building strategies and incorporating open greenspaces in their developments benefits the environment and also enhances the quality of life for all residents.

In addition to their focus on community development, DG Group is committed to giving back. They actively support local organizations and initiatives that contribute to the social well-being of the communities where they operate. By championing corporate social responsibility, they serve as an exemplary model for other firms in the industry to follow. A few examples of the organizations they have partnered with are William Osler Health System, United Way, Southlake Regional Health Centre, Lake Simcoe Conservation Foundation, Toronto and Region Conservation Authority, Holiday Helpers, and Second Harvest Food Rescue.

DG Group’s pursuit of Bringing Life to Land in the Greater Toronto Area has earned the company a reputation for excellence and innovation. By adopting an integrated and community-centric approach to land development, the firm creates sustainable communities that enhance the lives of residents while respecting the environment. With a commitment to community design excellence, stakeholder involvement, and corporate social responsibility, DG Group continues to shape the urban landscape in the GTA, for the betterment of all.

TOOLS TO HELP YOU GET THE JOB DONE

FASTER AND SAFELY DEWALT lets you take your workshop to the work site

DEWALT says the TOUGHSYSTEM 2.0 “is built to go from workshop to van to jobsite and anywhere else the job takes you.”

What’s more, it’s portable and proven to last. The system lets you assemble a wide range of toolboxes, drawers and organizers. The one-touch connect-and-release technology makes it easy to open and close and find what you’re after.

g ont latches

BESSEY’s STE Series holds you up

Bessey’s STE Series of telescopic support rods holds building materials in place, while freeing up your hands to install drywall, wood paneling – virtually anything within the capacity rating of the support.

The STE Series’ load capacity is 350 lbs. at the maximum extension and 770 lbs. when the telescopic support is fully retracted.

The STE Series can be used in spaces as low as 58 in., and as high as 145 in. Simply pump the handle to the final desired height, then twist the handle clockwise to apply the precise pressure required and you’re ready. besseytools.com

Makita lets you breathe easy

Makita’s Auto-Start Wireless System – AWS – helps reduce silica dust even when you’re working away from a power source.

The AWS uses Bluetooth technology for wireless power-on and power-off communication between the tool and the extractor. That means that when your tool starts or stops, so does the AWS. And that means less noise.

“Since it’s cordless, there’s no more grounding issues, no re-plugging the cord, and reduced trip hazards,” the company says.

Press the activation button on the extractor for three seconds until the activation lamp blinks green. Then press the wireless activation button on the tool in the same way.

Now you’re connected. Once your power tool starts, the dust extractor starts automatically. makita.com

SKIL helps you stay on the level

The SKIL Self-Leveling Green Cross line laser level is a compact tool that makes installing cabinets, trim and chair rails easy. It automatically levels. Its bright green lines offer superior visibility.

The multifunctional clamp can be used on the top or the bottom of the tool for easy positioning on a ladder, table and lots of other surfaces.

When you don’t want your lines to be level or plumb, the tool has a locking mode that lets you position the projected lines at any angle you choose.

Comes with a laser tool, tripod, soft carry bag and a charging cable.

The rechargeable lithium-ion battery has a micro-USB port for charge-and-go convenience, plus LED indicators that show the charge status. skil.com

Wera Tools has the answer in the box

Wera says its Wera2Go toolbox is the answer to your tool-lugging problems. The toolbox’s light weight lets you carry all the tools you need in a compact and comfortable package.

The tough container is moisture proof. The hook and loop fastener system means the Wera2go can attach to other Wera pouches so you can add individual tools for a specific job.

The tough material resists tears. weratools.ca

BOLT safety helmets help you keep your head in the game

lp you ame

“The new BOLT Safety Helmets with the Impact Armor Liner delivers the best impact protection,” Milwaukee Tool says.

That includes slip, trip and fall protection and protection from side and top impacts.

The toolmaker says it safety-tested the helmet by simulating a common slip, trip, and fall injury. The helmet passed with flying colours.

The BOLT comes with a comfortable adjustable chin strap, a machine-washable sweat band, chin strap and liner. And a headlamp mount that fits most headlamps for easy, secure attaching.

You can customize the BOLT by adding your company logo. milwaukeetool.ca

Festool smooths walls and ceilings

Festool says the PLANEXM’s sanding motion achieves a high surface quality on walls and ceilings.

“The adjustable suction power means that you can sand on walls and ceilings with less fatigue,” Festool says. And its working length of 55 in. (1.4 metres) is ideal for all standard room heights.

The T-handle lets you reach most surface heights while its adjustable suction power helps relieve strain on your arms and back.

With its adjustable suction settings, the PLANEXM holds its own weight on the wall and ceiling.

The result is a near-perfect, smooth surfaces.

You can breathe easy. The PLANEXM offers virtually dust-free sanding.

Comes in a durable bag. festoolcanada.com

Clear that worksite with a RYOBI

eYou never know when winter will rear its ugly head again, so prepare yourself with RYOBI’s 40V HP Brushless 22-in. snow blower kit. The battery-powered 40V packs more power than a 243cc gas-powered blower. Running time is 30 minutes. And it’s 44-per-cent quieter than a gas-powered blower.

The powerful motor throws snow up to 45 ft. away. Its 40V 8Ah batteries can clear up to 20 car spaces of snow.

The 22-in. clearing width and 18-in. clearing depth make 40V HP ideal for large sidewalks and driveways.

It features a variable speed, self-propelled drive system that helps finish the job quickly and effortlessly.

The 40V has a variable speed, all-steel auger and 180-degree directional chute to direct snow throwing. ryobitools.ca

WHAT GOOD BUILDERS KNOW

BY WENDY MOIR, CEO AND REGISTRAR, HOME CONSTRUCTION REGULATORY AUTHORITY

Like any business, home construction can be done well, or it can be done poorly. And like most businesses, the secret to longevity and success is keeping your customers happy. Good builders know this and understand what it means to operate competently and ethically. Many local homebuilders’ associations have adopted a code of ethics for their members in recognition of the importance of professional conduct. However, regulations are designed to protect consumers from not-so-good or outright bad actors in any industry or profession.

New home construction, like any regulation of professionals, is regulated under provincial law. As a builder of new homes, you may need to be licensed, and you may be required to register new homes in a warranty program, depending on which province you are operating in. Licensing and warranty are required in B.C., Alberta, Ontario and Quebec. In other provinces there is no licensing requirement but there are voluntary warranty programs for certain types of new homes.

Even between the provinces requiring builders to be licensed, there are differences in requirements and the expectation that licensed builders are familiar with local requirements, such as building codes.

Which province you are doing business in will also determine how your regulator deals with homeowner complaints. In most provinces, complaints are restricted primarily to claims regarding construction defects.

In Ontario, builders and sellers of new homes are licensed by the Home Construction Regulatory Authority (HCRA) if they meet competency requirements. The HCRA also

regulates licensee conduct and enforces professional standards through a Code of Ethics. A legislated Code of Ethics is a first-ofits-kind for homebuilders and a tool the HCRA can use to ensure builders and consumers alike are aware of the standards building professionals are expected to meet.

UPHOLDING ETHICAL CONDUCT

The HCRA upholds and enforces these standards under the Code of Ethics. The Code of Ethics regulation has 20 principles outlining how licensees are expected to behave and what is considered ethical and acceptable conduct for the industry. The Code includes directives for licensees, such as acting with fairness, honesty and integrity; providing conscious and competent service; and avoiding unprofessional conduct including harassment, misrepresentation and providing false or deceptive information, to name a few.

To view the Code of Ethics principles, visit hcraontario.ca/coe.

PROFESSIONAL MISCONDUCT

As important as it is for homebuilders to understand their ethical obligations, it’s equally important to understand what is considered professional misconduct. The Code of Ethics identifies behaviours that are absolutely prohibited for licensees, such as cooperating

with illegal builders and sellers and obstructing complaints.

The HCRA takes professional misconduct seriously and takes measures against those who violate the Code of Ethics or do business outside of regulatory rules, including illegal builders. Some of the HCRA’s decisions include mandating training and education courses, imposing conditions on a license, imposing administrative penalties, referral to the Discipline Committee, or in the most severe circumstances, revoking a license entirely.

These are just some of the enforcement measures the HCRA can take – visit our website for more details on regulatory compliance and enforcement.

NAVIGATING ETHICAL RESPONSIBILITIES

The HCRA understands that most licensees comply with and meet their regulatory responsibilities. To help all licensees meet their obligations, the HCRA provides educational material and resources to help licensees navigate their ethical obligations, including regularly publishing advisories. The HCRA always encourages licensees to familiarize themselves with the advisories – they are the roadmaps for good professional conduct.

Advisories provide context and practical examples on several industry specific topics, including Code of Ethics principles, so licensees

can better understand the real-world application of these ethical standards. Some of the HCRA’s advisories that highlight Code of Ethics principles include:

• Advisory 2 – Honesty and Integrity: While licensees are in a position of power relative to homebuyers, the HCRA expects licensees to not exploit this relationship during the process of building and selling new homes. This includes maintaining honesty and integrity during the negotiation of Agreements of Purchase and Sale (APS) and any contractual matter that may arise after the licensee and a home buyer have signed an agreement.

• Advisory 11 – Price Escalations and Contract Terminations: This advisory emphasizes the rules and conduct expectations for licensees around changes to signed agreements – notably price adjustments, additional charges and attempts at early termination of the APS. While licensees can make amendments to agreements, it must be done legally and conform to the Code of Ethics principles.

• Advisory 12 – Intimidation, Coercion and Obstruction: This advisory is clear – there is no place for intimidation, coercion or obstruction in the homebuying process. Licensees are prohibited from using intimidat-

ing or coercive tactics and cannot prevent people from submitting a complaint to the HCRA. For example, it would be unethical for a builder to scare a purchaser into withdrawing a complaint made to the HCRA, or pressure them into signing an agreement before they have obtained legal advice.

• Advisory 13 – Licensee Role in Stopping Illegal Building/Selling: The Code of Ethics

explicitly prohibits licensees from facilitating or participating in the construction or sale of a new home by a builder or seller who is not licensed. This advisory is a reminder to licensees that working with unlicensed builders and sellers can result in consequences from the HCRA. Operating without a license, known as illegal building, is a serious issue – it can cause significant hardships for homebuyers, damage public confidence and trust in the industry and create an unfair and unbalanced marketplace. This advisory provides licensees with clear examples of what this prohibited behaviour may look like, including working with an unlicensed seller to sell a new home, selling a home on behalf of an unlicensed builder, or partnering with an unlicensed company in any way.

SUPPORTING GOOD BUILDERS

Upholding high professional standards and ethical conduct is good for everyone. The HCRA supports good builders and wants licensees to have readily available information and resources to work with customers and operate their businesses successfully, responsibly and ethically. The HCRA’s website offers excellent resources to help builders stay on this path. Learn more at hcraontario.ca.

DIGITAL TRENDS

HOW CANADA’S HOUSING INDUSTRY IS EVOLVING

WITH DEAN LEESUI, PARTNER, MNP DIGITAL SERVICES

Real estate and construction businesses are slowly embracing technology to improve operations, safety, revenue and more. This informative Q&A with MNP Digital Leader Dean Leesui talks about why and how you should keep going on the digitalization journey.

Residential construction companies have relied on a strong, experienced team to execute manual, labour intensive processes

across numerous tools and systems to maintain day-to-day operations. However, ongoing changes in market forces and technology continue to challenge their ability to keep up. This is where the opportunity lies.

Thanks to advancements in technology, operational scalability and flexibility is within reach for smaller, more cost-conscious

organizations. However, many business owners are simply not sure how to leverage technology or prioritize investment.

Dean Leesui

What market trends are you seeing right now?

Ongoing safety and compliance regulations continue to evolve and that’s a concern for many organizations. Cyber security continues to be a challenge, as is controlling inventory on job sites. Labour shortages and high turnover also continue to be an issue, and there’s a real need to improve both staff and operational productivity to make up for that.

Innovation trends include the use of artificial intelligence and machine learning to analyze data and make better predictions. Operationally, we’re seeing digitalization of core business processes, modernization of core finance solutions, and optimizing IT investments.

What business challenges are companies with the residential construction industry asking you to help them solve most often?

Many of these organizations are highly manual and still using paper-based processes. While these processes may have been effective in the past – and may still appear to be working – forward-thinking employees are discovering that they are holding them back. Getting information is time-consuming and younger generations aren’t interested in moving paper around when they know there are easier, faster ways to do things.

Other challenges include heavy reliance on a high-performing team that has all the information regarding how the business runs in their heads. This is a big obstacle to succession planning and a significant risk to operational continuity. Many organizations are also challenged by a lack of operational and administrative collaboration across departments, and by the fact that they don’t have real-time visibility on finances.

We hear the term “digital transformation” often. What does that look like within the industry?

I’m not a huge fan of the term “digital transformation” because the word “digital” sounds like it’s all about technology, and the word “transformation” implies a massive undertaking. Digital transformation is fundamentally about business objectives and outcomes, not technology, and for mid-sized companies, it often needs to be iterative and incremental rather than a big bang.

Many organizations in the residential construction industry are hesitant and nervous about embarking on a digital transformation. Instead, they try to attack their challenges piece-meal, with a limited understanding of the long-term objectives or a roadmap of prioritized initiatives that will help them achieve their vision.

Thankfully, this is beginning to change. Companies have begun reaching the limits of

their operational scalability and effectiveness in the face of ongoing market trends, disruptions and cyber security challenges. Right-sized digital strategy roadmaps aligned to long-term business objectives are now being requested more proactively, as a foundational anchor around which to rally the company for ongoing, iterative change to facilitate long-term success.

What are some of the innovations that you’re seeing in this sector?

From a safety perspective, wearable technology is going to become increasingly important. From both an insurance and compliance perspective, you’re going to have teams working on the job site with wearable technology, whether that’s something that monitors vital health or it’s Internet-of-Things technology that ensures that, for example, the hard hat is still offering effective protection after it’s been hit a couple of times.

Augmented and virtual technology is not quite ubiquitous as yet, but continues to develop. This technology can provide real-time training on the jobsite, for example, and mitigate risk to workers by providing controlled virtual environments. Drone technology is also proving helpful on jobsites for providing detailed visuals on hard-to-reach, dangerous areas and potentially to understand structural defects and weaknesses.

What technologies, tools or platforms are generating the most value for companies lately?

Cloud-based finance and operational solutions such as enterprise resource planning (ERP) systems. These platforms can address industry-unique functional requirements and provide significant value to meet long-term objectives. A lot of companies have legacy technologies and systems that need to be replaced. Modern, cloud-based ERPs can provide integrated information anywhere, any time and on any device, which gives executives much more operational visibility at their fingertips.

Other things that are changing the game include customer relationship management solutions, bid/tendering solutions, consolidations and budgeting solutions and procure-topay solutions. The list goes on.

Digitization offers the enormous potential to address numerous operational challenges and issues that are common across the industry.

The world of technology can be complex. For organizations that are lower on the maturity curve, what do you recommend as a smart first step?

Technology can be the greatest enabler of your success, but it can also be your greatest obstacle. You need to ensure that you’re optimizing your investments in priority areas.

As a first step, embark on a right-sized digital strategy roadmap to holistically assess people, process, technology and governance – and how well they align to your overall business objectives and vision. The digital strategy roadmap will provide an understanding of where you are today, where you need to be tomorrow, and what is preventing you from getting there. A priority-ranked list of recommendations will allow you to achieve your long-term goals.

The bottom line is that you need to ensure that you’re infusing the digital strategy

component with your own corporate strategy and planning. In the past, we may have thought about corporate strategy and digital strategy as two separate things. But today you cannot achieve your business objectives without the digital component. You don’t need to understand technology, but you do need to respect its involvement in your corporate strategy to achieve your goals.

Is there anything else you’d like people in the industry to know about digital transformation?

There are a lot of exciting technologies that are adding a new dimension. Embracing them has helped organizations reimagine how they do business and maximize profit. New business models and new revenue streams have been created, and leaders are even thinking differently about their businesses because they have access to new data. As an example, they are using building information modelling and 3D printing to design buildings in a way that facilitates the greatest use of space and the highest level of energy

efficiency, in line with market and regulatory expectations.

Thinking further ahead, a compelling and significant reason for change is to reset the foundation for success for the next generation. How do we set up the business for long-term success given the changing business models, market conditions, and unknown potential disruptions? Just like reshoring a building, maybe it’s time to reshore your business.

For more information contact Dean Leesui, Partner, MNP Digital Services, dean. leesui@mnp.ca. Dean Leesui is a partner and member of MNP’s Digital Services team who helps people align business transformation and strategic digital enablement with key organizational objectives. He is experienced working with businesses in real estate and construction, among numerous other industries. Leesui discusses what people in the real estate and construction space should know about how digital transformation can help their businesses continue to grow and prosper.

RISING HIGH

EXPLORING SOME OF CANADA’S NATIONALLY RECOGNIZED MID- AND HIGHRISES

BY NATASHA ROMBOUGH, DIRECTOR OF MARKETING AND COMMUNICATIONS, CHBA

As we densify urban living, Canada’s larger cities are seeing more highrises. Here are some of the best coming out of the 2023 CHBA National Awards for Housing Excellence, which recognizes the best in Canadian new homes, renovations, community development and residential marketing. These projects were all finalists in the “Best Mid- to Highrise Building (Completed)” category of the 2023 awards. Stay tuned for the 2024 winners in the summer issue of the magazine.

CARRINGTON COMMUNITIES, EDMONTON: EDGE AT LARCH PARK

This six-storey condominium was deliberately designed in a Y-shape to enhance the view and access to the protected 59-acre nature reserve it backs onto. Its location offers views of both the nature sanctuary and the downtown skyline. The exterior is a mix of modern, neutral-toned elements that blends with the natural surroundings. Units boast spacious floorplans of up to 2,240 sq. ft. with over-height ceilings, windows and doors, large closets and entrance foyers. There are also unique features within the suites, like shelving added to entrance partition walls, and glazing on den walls. It all works together to create functional, spacious units, and the building’s amenities mean that residents’ living spaces get extended beyond their suites. Maintaining the ecological integrity was essential throughout the build, which included building within the top-of-bank restrictive covenant and use of Xeriscape landscaping to conserve water, reduce maintenance, preserve natural the native landscaping.

DEVELOPERS’ corner

CHOICE

PROPERTIES LIMITED PARTNERSHIP, TORONTO: LIBERTY HOUSE, WITH FIGURE3 AND IBI GROUP

Designed to appeal to the Millennial, GenZ and long-term renters who are looking for a vibrant and luxury lifestyle, Liberty House brings an elevated rental experience to a youthful and eclectic neighbourhood. Built in an area typically known for condos, this building taps into a whole new market, providing an elevated lifestyle for long term occupancy with a concierge and staff dedicated to maintaining the building and assisting residents, much like a boutique hotel. It has a high level of finishing not typical of a purpose-built rental, with rich materiality and stunning details in the common areas and the suites that make it feel like home. The design embodies the unique essence of the neighbourhood with eclectic styling and an art-forward approach, including a custom mixed media installation in the fitness centre. Unexpected details, such as in the games room where a traditional panelled wall was used by an artist to create a custom painting, add interest and character.

SOLTERRA DEVELOPMENT CORP., DELTA, BC: BORDEAUX

This winning project (featured on the cover of this issue), appeals to first and second-time homeowners between ages 25 and 35 who are looking to purchase their primary residence and prioritized design and value. When Bordeaux first launched, it was one of the few luxury highrises available in the area, and the exterior of the building is a sophisticated architectural design, with dynamic concrete and glass elements to differentiate the project from competing developments. Homes range in size: Single bedroom units interest first-time home buyers, while sub-penthouse suites attract high-end purchasers. To accommodate large homes and minimize noise, each floor includes a maximum of eight homes, which also reduces elevator wait times and parking constraints. In addition to 6,000 sq. ft. of interior amenities, Bordeaux’s podium-level terrace is extensively landscaped for secure outdoor access. It includes a children’s play areas, an urban agriculture garden, a path network and seating areas, and offers outdoor cooking and dining areas to encourage connection.

TRICO COMMUNITIES, CALGARY: TRICO LIVINGWELL

This project was created to be a vibrant and active community that prioritizes the choice and freedom of residents. It was designed to cater to independent adults of more than 55 years old, older adults requiring some support and older adults with dementia and other cognitive conditions. The interiors are light and airy, with floor-to-ceiling, triple-pane windows for natural light exposure, and high ceilings for fresh air and better air circulation. Special features include antimicrobial furniture, slip-resistant flooring, HEPA filters and in-suite heat recovery ventilators, which were all included to emphasize safety and comfort of residents. Amenities were constructed to facilitate social connection and encourage creative expression and exploration. They include a wellness centre, creative studio, beauty salon, sauna, pickleball court, theatre and three outdoor patios. Personalized Wellness Care Plans are developed with residents, their family and friends, and care partners, to address resident’s needs, preferences and level of assistance required.

LANDMARK PREMIERE PROPERTIES LTD., VANCOUVER: FOSTER MARTIN

Located in White Rock, BC, Foster Martin mirrors the harmonious undulations of the sea. Staggered like a series of waves lapping the shore, each tower has been designed to maximize sea views. The building envelope is comprised mainly of clear low-e double glazed IGU and light metal panel which exudes simplicity and luxury. Simulated wood finishes were also used to add softness to the overall look and feel of the project. With square footage of the suites ranging from 806 to 3,762 sq. ft., Foster Martin appeals to people or families looking for larger living spaces that can deliver quality, practicality/functionality and a luxurious lifestyle. The amenities are extensive, including a 10,000-sq.-ft. health club featuring a stunning indoor/outdoor pool, hot tub, spa treatments and fitness studio. Residents also have access to a business lounge, party room, billiards room and car charging station. E-bike charging, secured bicycle storage and bike share racks are also provided in strategic locations to promote car-free transportation.

DG GROUP

For more than forty years, DG Group has been a leader in planning and developing properties in a sustainable manner. We’re Bringing Life to Land.

LICENSING ONTARIO’S HOME BUILDERS AND SELLERS

Anyone building or selling a new home in Ontario must be licensed by the Home Construction Regulatory Authority – it’s the law. Learn more about how we protect consumers and enhance Ontario’s homebuilding industry.

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YOUR BUSINESS, YOUR FUTURE. OUR FOCUS

No one can predict the future of the real estate and construction sector, but you can prepare your business for the best possible outcomes, while capitalizing on opportunities. MNP’s proven track record in this industry ensures you get the innovative business strategies, efficient operations and a tax plan that takes you from where you are to where you want to be. MNP mn p.ca

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MANAGED DECOR INFRASTRUCTURE FOR BUILDERS

Accelerate your sales and selections program with My Design Studio’s AI-driven visualizer platform and Decor Management expertise. Increase your profitability. Simplify your processes. Learn more at my-designstudio.com.

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COMMUNITY SPIRIT

Canadian Home Builders’ Association (CHBA) members have been building, developing, and renovating Canadian homes for generations. We are sharing the extraordinary contributions CHBA members make in their communities every day through our ongoing #CdnBuilt for Generations campaign. Here are a few recent stories. To read more stories follow our hashtag or visit blog.chba.ca/category/giving-back.

Solmar Development Corp. donates $15 million to St. Catharines Hospital

Niagara HBA member Solmar Development Corp. made a heartfelt contribution into the Niagara region, with a donation of $15 million to the St. Catharines Hospital. The large financial gift, which was presented to the hospital by Angela Marotta and Melissa Marotta-Paolicelli, sisters in the family-owned development corporation, will contribute to the enhancement of the hospital’s medical facilities, advancement of research, and the overall improvement of healthcare services in St. Catharines, Ont. Thanks to the family’s transformational pledge, the hospital will be aptly named the Niagara Health Marotta Family Hospital. In an effort to build the Niagara community for generations to come, the donation is one of three philanthropic efforts made by the Marotta family in the last year, including $10 million to the South Niagara Hospital and $1.5 million to Gillian’s Place, one of the first of Ontario’s shelters created for women and children fleeing abuse.

Genesis Builders Group packs healthy lunches for kids experiencing food insecurity

Beyond addressing housing affordability in their region, BILD Calgary member Genesis Builders Group took steps to address the widespread challenge of food affordability faced by parents, guardians and caretakers in their community. On two separate occasions, Genesis volunteers rolled up their sleeves and passionately dedicated their time to prepare 5,023 healthy lunches for kids experiencing food insecurity. In addition to their volunteer effort, Genesis also contributed $2,000 to Brown Bagging for Calgary Kids, reflecting their employees’ deep commitment to the cause. Genesis, which continues to volunteer and donate to family-centred organizations around the city, aims to showcase the profound impact that a collective effort can have on families’ and children’s well-being.

Tricar Group invests $50,000 into Home for Good Campaign in Guelph

Tricar Group, a member of Guelph and District HBA, is committed to its community. The company recently gifted $50,000 to Guelph’s Home for Good Campaign, which is delivered jointly by The Guelph Community Foundation, Guelph & Wellington Task Force for Poverty Elimination, and United Way Guelph Wellington Dufferin. The Campaign aims to reduce the number of people experiencing chronic homelessness by 50 per cent in the Guelph-Wellington area. With this donation, Tricar hopes to help individuals and families secure permanent supportive housing. “We were inspired by how the campaign wanted to educate and create awareness about the vital role that permanent supportive housing plays in a healthy community,” says Tricar Vice-President Adam Carapella. “We are grateful to the Home for Good campaign and their work to create safe, warm and meaningful housing for the Guelph community.”

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Your business. Your future.

Our focus.

No one can predict the future of the real estate and construction sector, but you can prepare your business for the best possible outcomes, while capitalizing on opportunities. MNP’s proven track record in this industry ensures you get the innovative business strategies, efficient operations and a tax plan that takes you from where you are to where you want to be.