GROU P

GLOBAL INDEPENDENT

MINORITY-OWNED

100 people in 5 continents, immersed in the nuances of each marketplace.
Mexico City Miami Atlanta Madrid Bogotá Santiago Buenos AiresAdapting and evolving as the needs of shoppers and brands change around us.
Johannesburg DubaiWe convert shoppers into buyers using an omnichannel approach, considering all touchpoints of the commerce experience and using the appropriate message, medium and technology to reach them.
Founded in 1986 in Mexico Supporting
End-to-end Integrated Campaigns
Physical + Digital + Social
Customer Strategy and Marketing
Content Production
∙ US Hispanic Marketing
Ecommerce Strategy and Digital Planning
Customer Journey Analysis
Industry research / Benchmarking
∙
On + Offline Brand Experiences
Digital Integration
Retail Experience Design
Content Production
Transactional Ideas
Customer Implementation
Social Integration
Content Production
DESIGN & INNOVATION
Emerging Technology
Visual Identity System
Packaging & Structural Design
Content Production
Strategy, Optimization, Implementation and Management for Media Campaigns for Retailers
PRODUCTS & PLATFORMS
∙ Web responsive and native applications
UX / UI Development
CRM and Loyalty
Content Strategy and Optimization
Auditing, Insights, and Performance Optimization
∙ Content Strategy and Optimization
Media and Content Distribution
Digital Paid Media
Data Analytics
Performance Campaigns and Branded Content
Lunch had become a skipped meal, but with the pandemic consumers were seeking quick and healthy at-home meal solutions again. There was an age-old misperception about the canned seafood category (what is it? How do you serve/eat it?), and consumers didn’t recognize the health benefits tuna could provide.
Demystify the category perception by bringing new consumers in through approachable recipes.
Producing a shoppable recipe program that connects the online and offline Bumble Bee brand experience through scannable POS. Bringing shoppers into the aisle and offering them an easy, delicious lunchtime recipe that they could shop for while in the store, then use our tools to make it at home.
Shopping list shows a recognizable icon of each ingredient
When tapping on Bumble Bee products, a pop-up opens with products video. By tapping the x the window will close.
The ingredient will be checked, assuming you already put it in your cart. At the bottom you will find two buttons: Go to recipe or Watch video.
You will be finally taken to the recipe at bumblebee.com
Fanta invests in Halloween each year to drive sales with shoppers, However this holiday doesn’t resonate as strongly with Hispanic consumers who over-index in the brand consumption.
Día de los Muertos is the perfect occasion to connect to this target with authenticity, and the brand can help pass down the traditions of the celebration to generations in a fun way.
Designed a limited-edition pack where shoppers could scan and open up a chatbot conversation with 4 characters from Mexican folklore on their phones. The bilingual experience used the brand’s humorous tone, educating shoppers and rewarding them for participating.
The Hispanic segment is the largest group in California. Hispanic retailers have four major areas within their stores that represent an opportunity to connect with shoppers in a culturally relevant way through messaging: Meat, Bakery, Produce, Deli. However, there is no targeted occasion-based portfolio messaging available to activate.
Develop an evergreen platform that will support retailers in activating priority areas of their stores, aiming to drive frequency and affinity for multiple brands with Hispanic shoppers.
We conducted regional market visits and spoke to owners of Hispanic stores to firsthand understand the challenges and opportunities. Taking these learnings, we proposed a creative concept and key messages to apply in each POI. After leading a photo shoot with multicultural talent and food, we developed POS and merchandising based on authentic meals rituals, to activate throughout the path to purchase.
The platform needs to create culturally relevant, connections, consistent across all food destinations in-store, all drinking moments and most importantly, all pulse periods –local and national.
Be a part of shoppers’ food solutions to keep their loved-ones together and their traditions alive
The communication and initiatives should lead to enabling and enhancing moments of togetherness that our shoppers are always looking forward to.
The plan should provide support for the portfolio brands –collectively and individually– focusing on retailers’ opportunities and priorities.
First, we had to walk the marketplace to understand each retailer’s needs and opportunities for activation
4
We identified where to activate, understanding the shopper's mindset + motivations
KEY OCCASION SPECIAL MEALS KEY OCCASION READY TO SERVE
“Looking to enjoy quality cuts and quality time with friends and family”
•Socialize & relax
•Please everyone
•Entertain
“Looking for ready-made, prepared food to eat soon–at home– or here at the store.”
•Short cut meals
•Authentic flavors that feel “home made”
KEY OCCASION EVERYDAY FRESH MEALS
“Looking for fresh, authentic ingredients to cook at home”
•Unique ethnic items
•Good for me, make me feel good
•Cooking from scratch
KEY OCCASION BREAKFAST & SNACK
“Looking to grab a treat”
•Taste
•Treat
•Connection with roots
And developed an occasion-based concept for mealtime:
MEAT KEY OCCASION SPECIAL MEALS
ESTAR JUNTOS ES DELICIOSO
BEING TOGETHER TASTES GREAT
DELI KEY OCCASION READY TO SERVE
PONERLE NUESTRO TOQUE ES DELICIOSO
TOPPING IT WITH “US” TASTES GREAT
“Compartir es delicioso”
SHARING TASTES GREAT
BAKERY KEY OCCASION BREAKFAST & SNACK
DESPERTAR SONRISAS ES DELICIOSO
AWAKENING SMILES TASTES GREAT
We produced a photo shoot to capture the essence of each occasion
PRODUCE KEY OCCASION EVERYDAY FRESH MEALS
DARLE COLOR A CADA DÍA ES DELICIOSO
ADDING A FRESH TAKE TASTES GREAT
Mul t icul tu ral, D esi g n & E xp er i en ce
Dis p lay co n ce pts we re i nspi re d by the r i tu alisti c mealt i me b ehavi o rs
o f o u r sh op pe rs
We bring a taste of heritage to the stores using disr uptive POS and modular displays, leveraging brand new photography
We needed to increase brand awareness and trial for Pancho’s Cheese Dip through an omnichannel activation plan. Our goal: to support the journey to become the #1 refrigerated queso dip brand as Pancho’s expanded distribution across the U.S.
We built a strategic approach for the brand leveraging their new brand identity and positioning. Our responsibilities included:
• Social media strategy
• Content production
• Community management
• Content creator management
· Shopper strategy
• Retailer execution toolkit
• E-commerce optimization
· Website creation
• Shaking things up on social
• Developing custom solutions for retail partners and deploying trial-driving activations
• Optimizing e-commerce and launching a new website
Activated tactics to get community more engaged and open the dialogue for feedback.
Regular announcements of new retailer distributions, driving social users to their local store for purchase.
Created an iconic brand persona and shifted communications tone to match.
Initiated social listening and responsive community management.
Explored and measured different content types to understand what resonated.
Partnered and managed micro-influencers to reach new audiences with organic content.
Millennial consumers were more eager than ever before to get back out and socialize during the summer season and were often topping off their hard seltzers with flavored liquors to get the party started.
Create a 360 program that would appeal emotionally to this consumer, using promotional hooks as incentive to stock up on the portfolio of 99 Brand for their seltzer top-off behaviors.
Develop a seasonal program with cues to 90s nostalgia, including fun gifts-with-purchase and promo offers that drive transactions. Design disruptive modular solutions to fit each channel and retailer space.
Consumers are super-fans of sparkling mineral water Topo Chico, but the brand’s formula for growth is marketing in a non-traditional way. It became necessary to build stronger connections outside the store that ultimately drive to purchase and trial.
Use a calendar approach to communicate to shoppers around occasions that resonate with them and fit the brand’s consumption rituals.
Created campaigns based on micro-holidays that have a purposeful role for Topo Chico. Map out the shopper journey so the brand communication and all activations are driving discovery and trial across every channel on and offline.
Create awareness of the program and citing picnic trends, driving connections by prompting consumers to consider: “What’s inside your picnic bag?”
Collaborate with Influencers to feature their authentic posts and videos showing what’s inside their own picnic bags, providing tips and content around enjoying any picnic occasion with Topo Chico.
Designing a dedicated webpage with curated content around tips, recipes and hottest picnic spots
E-COMMERCE D2C & RETAILER
Limited time offer… Order a Topo Chico case and get a free picnic tote bag!
takes shoppers to curated section on Topo website featuring how to Topo with picnics.
GIFT
IN-STORE
Picnic tote bag to fill with Topo and picnic goodies
Tent card at to-go counter: QR Code that take shoppers to the nearest picnic spots. Promo: add Topo Chico to your order and get branded picnic swag!
Partner with picnic related activities that are already happening, for example Denver Picnic Company. Gather exclusive content from these partners and feature their experiences and tips in social and on the website.