2021 VHP Provider Manual

Page 49

Back to Chapter 6 Table of Contents

CH 6:

Cultural, Linguistics, & Disability Access Requirements & Services This Chapter Includes: 1. An Overview 2. Summary of VHP’s Language Assistance Plan 3. VHP’s Threshold Languages 4. Identifying Limited English Proficiency Members 5. Demographic Profile

Alert Alert draws attention to critical information that has changed this year. Contact Contact information on who to contact for assistance. Book Table of Contents Click the purple VHP circle logo, located at the bottom left corner, to return to the main TOC.

6. Providing Interpretation Services 7. Tips for Working with Interpreters 8. Vital Documents 9. Standard Vital Documents 10. Non-Standard Vital Documents 11. Request for Translation 12. Training and Education 13. Monitoring LAP Compliance 14. Inclusion and Culturally Responsive Health Care

p.44

2021 / Provider Manual

CH 6: Cultural, Linguistics, & Disability Access Requirements & Services


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.
2021 VHP Provider Manual by Valley Health Plan - Issuu