2021 VHP Provider Manual

Page 131

Back to Chapter 16 Table of Contents

VHP covers medications and pharmaceutical supplies listed in the VHP formulary that are considered VHP-preferred prescription drugs in accordance with the member’s Evidence of Coverage (EOC). VHP contracts with Navitus Health Solutions (Navitus), a pharmacy benefit management (PBM) company, to administer the prescription drug benefit. Navitus processes claims, prior authorization requests, and provides customer service on behalf of VHP to VHP members. Navitus Customer Care is available to answer providers’ pharmacy benefit questions at 1.866.333.2757, 24 hours per day, seven days per week (except Thanksgiving Day and Christmas Day).

Drug Formulary VHP’s drug formulary is the list of prescription drugs that has been reviewed, selected, and approved by VHP and its Pharmacy and Therapeutics Committee (P&T) in accordance with national standards of care. The formulary is updated monthly and posted on the following websites: VHP: www.valleyhealthplan.org/sites/p/fr/Pages/Pharmacy/Formulary.aspx Navitus: https://prescribers.navitus.com/vhp The formulary includes both brand name and generic equivalent drugs, all of which are approved by the Food and Drug Administration (FDA). Generic drugs are identical or bioequivalent to a brand name drug in dosage, form, safety, strength, route of administration, quality, performance characteristics, and intended use. Providers should refer to the formulary to determine coverage of smoking cessation, over the counter (OTC) medications, and other covered medications. VHP covers formulary medication and supplies prescribed by licensed providers within the scope of their practice. VHP providers are essential to the appropriate use of pharmaceuticals. The prescribing provider’s responsibilities include: • Selecting the best, most economical drug, and dosage form to treat the member's condition; • Ensuring each member clearly understands the drug's use, the correct dose and possible side effects; • Reviewing and reconciling the member’s medication list, including dosages, drug interactions, duplicate therapy, and non-adherence to prescribed therapies; • Discontinuing ineffective drugs; and • Carefully monitoring therapeutic drug levels, as necessary. Note: Certain medications prescribed by dentists and optometrists within their scope of practice may be covered on the formulary. Dentists may only prescribe for antibiotics and pain medications. Optometrists may only prescribe for ophthalmic agents.

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CH 16: Pharmacy Services

2021 / Provider Manual


Articles inside

Ch 22: Delegated Entities

3min
pages 201-203

Ch 21: Regulatory & Compliance Requirements

14min
pages 192-200

Ch 20: Quality Management

12min
pages 183-191

Ch 19: Behavioral Health Services

19min
pages 171-182

Ch 17: Utilization Management

30min
pages 144-166

Ch 18: Case Management

4min
pages 167-170

Ch 16: Pharmacy Services

18min
pages 131-143

Ch 15: Provider Disputes & Member Grievances

8min
pages 124-130

Ch 13: Claims & Billing Submission

29min
pages 102-121

Ch 14: Encounter Data

2min
pages 122-123

Ch 10: Primary Care Providers & Other Providers

14min
pages 84-92

Ch 12: Timely Access Requirements

5min
pages 96-101

Ch 9: Credentialing & Recredentialing

26min
pages 65-83

Ch 11: Locum Tenens

4min
pages 93-95

Ch 6: Cultural, Linguistics, & Disability Access Requirements & Services

8min
pages 49-54

Ch 2: Resources for Providers

10min
pages 12-19

Ch 4: Member Benefits, Exclusion, & Limitations

12min
pages 33-44

Ch 5: Member Rights & Responsibilities

5min
pages 45-48

Ch 3: Enrollment & Elligibility

14min
pages 20-32

R Record Review

9min
pages 59-64

CH 1: Introduction

6min
pages 6-11

Ch 7: Health Education Program

4min
pages 55-58
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