VHP Provider Manual August 2020

Page 4

Valley Health Plan - Quick Reference Guide Employer Group (Classic & Preferred), Covered California, & Individual & Family Plan Resource

Contact

Website

www.valleyhealthplan.org

Mailing Address

Valley Health Plan 2480 N. 1st St., Suite #160 San Jose, CA 95131

Administration

Tel: 1.408.885.5780 Fax: 1.408.885.5921

Appeals & Grievances Submission Address

Valley Health Plan Attn: Appeals and Grievances P.O. Box 28387 San Jose, CA 95159

Claims Inquiries

Tel: 1.408.885.4563

Claims Clearinghouse – Electronic Claims

Utah Health Information Network (UHIN) VHP’s Trading Partner Number: HT007700-001 Customer Service Tel: 1.877.693.3071 VHP Payer ID: VHP01

Claims Submission Address – Paper Claims

Valley Health Plan P.O. Box 26160 San Jose, CA 95159

Compliance, HIPPA, Privacy, Fraud, Waste & Abuse

Tel: 1.408.885.3749 Anonymous Hotline Tel: 1.855.888.1550

Credentialing & Recredentialing

Tel: 1.408.885.2221

Health Education

Tel: 1.408.885.3490 Fax: 1.408.954.1023

Language Assistance (Interpretation, Translation, & Disability Access

Tel: 1.408.808.6150 or 1.888.421.8444 TTY: Contact the California Relay by dialing 711 and providing the number 1.800.735.2929

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VHP Provider Manual August 2020 by Valley Health Plan - Issuu