Hustle, Bustle, Compassion, and Know-How Behind the scenes with UW Veterinary Care staff By Alisyn Amant and Meghan Lepisto
When clients bring their animal to UW Veterinary Care, they often speak with a receptionist, veterinarian, fourth-year DVM student, veterinary technician, or some combination. But between the handoff of a patient and the pickup of that cherished companion or livestock animal, innumerable people throughout the hospital collaborate to deliver the best possible care. Behind the scenes of UW Veterinary Care, kennel staff tidy up clinical spaces. Pharmacists and pharmacy technicians fill prescriptions and prepare medications. At the same time, pathology services conduct diagnostic tests and analyze patient samples, while elsewhere, radiologists perform imaging tests. A purchasing team ensures supplies are procured and put in their place, and call center and medical records specialists support client needs and recordkeeping. And that’s just a glimpse of the activity. In total, more than 400 committed staff members, student workers, and veterinary medical students team up with world-class clinical specialists. Often out of sight, they go out of their way to deliver an exceptional experience for clients and patients. The following profiles shed light on just some of the ways a range of dedicated, specially trained staff support the delivery of compassionate, expert clinical services around the clock. View more behind-the-scenes photos at go.wisc.edu/behindthescenes.
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On Call | Summer 2022