WOMENâ€™S LEADERSHIP: CHANGE MANAGEMENT
WOMEN’S LEADERSHIP: CHANGE MANAGEMENT Overview Organizations must frequently respond to changes in their external environment arising from technological advances, economic and regulatory shifts, variations in demographic trends, and increased competitive activity. New opportunities for value creation can also spark changes in organizational structures and company cultures. However, organizational changes and change initiatives, no matter their potential for positive outcomes, are likely to take a toll on managers and employees alike. This course examines ways to effectively structure and implement change within an organization to improve performance and respond to potential challenges. Students will learn change management theories and how to apply them, ways to mitigate resistance to change, how to combat change fatigue, tools of cooperation, and the key elements of successful change efforts.
Topics Covered • • • • •
Why employees/people resist change Tools managers may use to effectively enact change The DICE model of change Lewin’s Force Field Analysis Kotter’s Change Management Framework
“Insightful and empowering content was easily presented and enjoyable to learn. She walked the walk!” PAST PARTICIPANT | CHANGE MANAGEMENT
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Apply major change management theories to your own organization Reduce employee resistance to change Evaluate the likelihood that a particular initiative will succeed Make changes to an initiative to improve chances of success
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Understand how to navigate change and increase your productivity Implement change management initiatives successfully within your department or company Select the most effective tools of cooperation and change for different situations Identify the steps in putting together an effective change management plan
Who Should Attend
SHRM Recertification Provider
Eccles Executive Education is recognized by SHRM to offer SHRM-CP and SHRM-SCP professional development credits (PDCs). This class is valid for 13 PDCs. For more information, please visit SHRMCertification.org.
Leaders expecting change in their organization or in their industry Managers tasked with implementing change within their company or unit Individuals seeking to gain change management skills to have more influence in the decisionmaking process
Schedule Day 1
The Change Curve
Effective Change Management Plans
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Stages of individual and organizational change Management intervention to change stages Case study: 12 O’Clock High
Evaluating likelihood of success Creating a sense of urgency
Tools of Cooperation and Change
Reducing Employee Resistance to Change
Choosing the right tools Lewin’s Force Field Analysis
DICE model of change Overcoming change fatigue and passive resistance Tools for overcoming resistance Case study: After the Layoffs, What’s Next?
Featured Faculty | Bonita Austin Bonita Austin is a Professor (Lecturer) in the Entrepreneurship and Strategy Department at the David Eccles School of Business at the University of Utah, where she has received many teaching awards. Professor Austin has a background in securities analysis. As an Institutional Investor’s All American All Star Analyst and Senior Vice President at Lehman Brothers, her work was frequently cited in such publications as The Wall Street Journal, The New York Times, Businessweek, Fortune, and Forbes.
THE ECCLES DIFFERENCE The David Eccles School of Business enrolls about 6,000 students in its eight undergraduate majors, four MBAs, seven other specialized graduate programs, one Ph.D. program, and executive education curricula. It is also home to seven institutes and centers that support an ecosystem of entrepreneurship, technology, and innovation, including the Lassonde Entrepreneur Institute, Ken C. Gardner Policy Institute, Sorenson Impact Center, and more.
TAKE THE NEXT STEP Telephone: (801) 587-7273 Email: ExecEd@Utah.edu Website: ExecEd.Utah.edu Registration: Eccles.Secure.Force.com/ExecEdApplication 1731 E Campus Center Drive Robert H. and Katharine B. Garff Building, GARFF 4340 Salt Lake City, Utah 84112