WOMEN
IN SUPPLY CHAIN & LOGISTICS
SUPPLY CHAIN & LOGISTICS Getting the right product, at the right time with the right quantity and quality to the end user. 2
Supply chain and logistics technology involves efficiently managing the flow of materials and services through the transformation into finished products, and to ultimate delivery at the point of consumption. It is an integral part of most businesses and is essential to company success and customer satisfaction. The University of Houston Supply Chain and Logistics Technology degree leads to a broad array of career paths with global opportunities and a choice of four academic tracks. • Operations—knowledge for a domestic and international career in sales, marketing and operations. • Systems Management—a technology oriented focus with a strong analytical approach designed to achieve optimum solutions to complex supply chain/ logistics problems. • Global Logistics—in-depth analysis in international logistics and its role in the supply chain with a focus on maritime attributes and activities. • Directed Emphasis—designed for community college transfer students whose colleges have an articulation agreement with the University of Houston.
THE FOUNDING DIRECTOR OF THE SUPPLY CHAIN AND LOGISTICS TECHNOLOGY PROGRAM, JOY LLOYD, PRECEDED DAN CASSLER WHO DIRECTED THE PROGRAM FROM 2005 TO 2018 DURING A TIME WHEN THE PROGRAM GREW FROM 200 TO 700 STUDENTS.
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WOMEN
LEADING THE CHARGE
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The future of supply chain is one of growth and technological advancement. Our program at the University of Houston, College of Technology, will be a recognized global leader in the supply chain community.”
MARGARET KIDD joined the University of Houston,
College of Technology Construction Management Department in fall 2016 as an assistant professor. She serves as faculty advisor to students in the Supply Chain Industrial Distribution Organization (SIDO) acts as liaison for Houston Electric League (HEL) and the Exporters Competitive Maritime Council – Education Committee (ECMC). In 2018, she was promoted to program director for the Supply Chain and Logistics Technology program in which 750 undergraduate students are enrolled. Prior to joining the University of Houston, Margaret served as project director of the Trade Adjustment Assistance Community College and Career Training LINCS Grant at San Jacinto College. Her role was to work with the LINCS consortium in a national effort to develop and implement a series of eight stackable and latticed credentials that provided workers with skills suitable for entry and middle level employment in supply chain management.
Margaret A. Kidd Instructional Assistant Professor Director, Supply Chain and Logistics Technology Program College of Technology, University of Houston
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As a popular panelist and moderator for academic and industry conferences, she has participated in the Council of Supply Chain Management Professional Annual Conference in Orlando, the Petrochemical and Logistics Conference in Houston, and the Georgia Tech Physical Internet Conference in Atlanta. She presented at the Port Logistics: What’s Next? Conference, sponsored by Georgia Ports of Authority, Port of Rotterdam, University of Groningen and Georgia Tech University. She collaboratively organized and moderated the Sustainable Mobility in Logistics conference panel, “The Future of Smart and Green Ports” at the University of Houston, February 21, 2018, Margaret was a featured presenter for the Transportation Research Board Standing Committee on Intermodal Freight Transport, August 28, 2018 webinar, “The Future of Freight Education”. She organized and moderated the Steel Forum panel, “Global Economy, Local Effect for the East End Chamber of Commerce,” at the Federal Reserve Bank, December 11, 2018. On August 19, 2019 she was a featured speaker
at the Highway 36 A Coalition Infrastructure Conference, where she spoke about” Global Logistics Hubs: Necessary Infrastructure”. Margaret has a B.B.A. in General Business and M.A. in Cross-Cultural Studies. She is pursuing a doctorate in urban planning and environmental policy with an emphasis on port-city interface, sustainability, and economic development. Margaret maintains Certified Port Executive, (CPE™) and the Council of Supply Chain Management Professionals, (SCPro™) fundamentals certifications. In August 2017, “Houston Woman Magazine” annual Nominate HER Awards recognized her with the “Savvy Sister Award” for making a significant career advances and an innovative changes to her workplace, related to workforce development. In November 2018, Margaret was named Female Executive of the Year by the East End Chamber of Commerce.
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Phyllis Saathoff
Maria G. Burns
Executive Director/CEO Port Freeport
Instructional Assistant Professor Supply Chain and Logistics Technology Program College of Technology, University of Houston
PHYLLIS SAATHOFF is the executive director and chief executive
officer of Port Freeport with over 27 years of service to the port industry. She began her maritime career in 1992, serving as the managing director, then as interim executive director in April 2012. Saathoff joined the Port of Houston Authority in October 2012. She has served in various positions during her time at the Port of Houston Authority including chief people officer and deputy executive director of corporate affairs, before returning to Port Freeport in April 2016 as the chief executive officer. Under Saathoff’s leadership, Port Freeport has been successful in obtaining U.S. Army Corps of Engineer’s Chief’s Report to Congress to deepen the Freeport Harbor Channel to 56 feet, initiating the development and financing of the Port’s first container terminal, and bringing new business and investment to the Port including the largest single LNG facility in Texas, a $15+ billion investment. She has been recognized as one of the Top Ten Women in Gulf Transportation by “Gulf Shipper Magazine” and has been the recipient of the Certificate of Excellence in Financial Reporting from the Government Finance Officers Association for 29 consecutive years. She is author of the “Emergency Preparedness and Continuity of Operations Planning Manual for Best Practices” for ports.
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Port Freeport has established several strategic initiatives that will provide the necessary waterside and landside infrastructure to maintain an efficient supply-chain for our region with a focus on deepening the Freeport Harbor Channel to depths ranging from 51 and 56 ft, making Port Freeport the deepest port in Texas. As the Port continues to advance these strategic initiatives and the economic expansion continues in the region, the Port and the Freeport Harbor Channel will surely continue to create jobs and further increase the economic outputs in our region, the State and the Nation.”
MARIA G. BURNS is an instructional
assistant professor for the Supply Chain and Logistics Technology program and the director of the Logistics and Transportation Policy program at the University of Houston. Her work in the program in the UH College of Technology includes teaching, mentoring, research, and course development. She is proud to be a part of an innovative program where career mentoring and professional development are priorities. Since 2014, she has been a researcher for the Borders, Trade and Immigration Institute, a Department of Homeland Security Center of Excellence, led by the University of Houston. Her work focuses on preventing security threats, eliminating costs and time delays during imports and exports) border, crossing and enhancing the operational effectiveness of cargo security processes at ports of entry. Her research combines science, technology, engineering, and mathematics (STEM) tools and soft skills to solve problems and improve performance.
A National Academies scholar since 2011, she has developed a series of training manuals approved by the US Coast Guard National Maritime Center. She is a certified auditor for security (ISPS), safety (ISM), quality (ISO9001) and the environment (ISO14001). Maria is the author of three textbooks, “Port Management and Operations” (2014), “Logistics and Transportation Security: A Strategic, Tactical and Operational Guide to Resilience” (2015), and “Managing Energy Security: An All Hazards Approach to Infrastructure” (2019). Maria has earned several prestigious awards for her ongoing research and service in maritime, and transportation security. She was conferred as an Honorary Member in the US Coast Guard Auxiliary, presented with the Excellence in Emergency Management Award by the Emergency Management Association of Texas (EMAT), and received an award from the Texas Department of Public Safety, for co-organizing a series of security workshops throughout the State of Texas.
WORDS OF WISDOM
WHEN ASKED ABOUT WORDS OF WISDOM FOR ACADEMIC AND CAREER SUCCESS, MARIA RESPONDED AS FOLLOWS:
• Feel positive and enthusiastic about your career in supply chain and logistics. You are in very good hands, among administrators, faculty and staff that genuinely care for your success. • Do not let your busy schedule prevent you from participating in student organizations like SIDO, or from attending con-
ferences. Amazing opportunities are offered, and we have seen students climb up the ladder through networking. • Ask questions before, during and after class. Your professors, have been where you are now, and can provide useful tips and mentoring that help your academic and professional development.
• You will be more successful as a specialist, rather than a generalist. Therefore, try to find an area of expertise early in your studies.
• Think long-term, and never be discouraged when faced with obstacles or delays. A winner is a person who may stumble and fall, but rises every time.
• Virtually any career path that is exciting for you can be found in the supply chain, logistics and the transportation industry.
• Be a global citizen with study abroad and master a second language. • Engage with your professors and peers as if they might be your next source of a job. 7
Marcia H. Faschingbauer
Dr. Mary E. Henderson
President and CEO EXCARGO
Assistant Instructional Professor Supply Chain and Logistics Technology
Excargo grew out of a need. As a transportation manager in the late 1970s, Marcia Faschingbauer began exporting her family’s food packaging business. Time and again the truck lines failed her. Her containers missed cutoffs and her sales suffered.
SUPPLY CHAIN AND LOGISTICS PROFESSOR GIVES PRESENTATION ON ETHICAL DECISION-MAKING AT ENGINEERING TECHNOLOGY CONFERENCE
“Ultimately, it’s not about the tools, it’s about the people behind them.”
Being a problem solver, she used her experiences as a customer to build Excargo, not just the usual trucking company that is reliable, timely, and safe, but a logistics solution that provides timely communication and information transparency with great people. Over the past 40 years, a lot has changed. Supply chains are moving faster than ever before, technology is constantly evolving, yet many of the same problems that plagued Marcia over four decades ago continue to disrupt business.
At Excargo, Marcia realized that reliable, accurate, on-time transport, cannot be guaranteed with technology alone.
Dr. Junko Sugawara Associate Professor Supply Chain and Logistics Technology LOGISTICS EXPERTS DISCUSS IMPLICATIONS OF PANAMA CANAL EXPANSIONS Junko Sugawara is associate professor in the University of Houston College of Technology. She received a doctoral degree from the Tokyo University of Marine Science and Technology and Master’s degree from the School of Engineering, T ohoku University, Japan. Prior to joining the University of Houston, she was research fellow in the Department of International Development Engineering, Graduate School of Science and Engineering, Tokyo Institute of Technology. She served as associate professor at the University of Electro-Communications for five years. Sugawara has worked as a senior researcher in the Japan Freight Railway Company in Tokyo and as a project manager in international businesses including automobile, semiconductor, and inter-governmental negotiations. In addition, she has worked for logistics and transportation companies associated with SABRE Integrated Technology and Logistics.com. Her research interests include rail transport, intermodal transport, global logistics and supply chain management, maritime operation and port management, airport access, and transport policy. She belongs to various organizations and societies including the Council of Supply Chain Management Professionals, Transportation Research Board, International Association of Maritime Economics, World Conference on Transport Research and Eastern Asia Society for Transportation Studies. Sugawara, was a featured panelist addressing the expansion of the Panama Canal and the benefits, challenges and opportunities for further growth. The 2018 American Australian Chamber of Commerce event was held at Sage Plaza, Houston, Texas. Other panelists included Ty Reasonover, senior trade development manager at the Port of Houston and Dr. Walter Kemmsies, managing director, economists and chief strategist, ports, airports and global instructor at JLL. 8
The Houston Electrical League (HEL) sponsors an annual Engineering Technology Conference, where more than 250 professional engineers gather to hear about the latest technology and earn personal development hours for their professional license accreditation. Dr. Mary E. Henderson, assistant instructional professor in the University of Houston College of Technology Supply Chain and Logistics program, was a featured speaker for the luncheon held on April 17, 2019, at the Stafford Center in Stafford, Texas. Her presentation, “The Fuzzy Logic of Business Ethics: Self-Interest vs Altruism,” began with an acknowledgment of the difficulties of reconciling a hard science discipline such as engineering with a soft science subject such as ethics. Dr. Henderson then presented an overview of ethical theories spanning the divide between self-interest and altruism including hedonism, virtuous self-interest, utilitarianism, Kant’s categorical imperative, and relativism. Henderson concluded the talk with a glimpse into the power of game theory for guiding ethical decisions. A committed supporter of the SCLT program, the HEL promotes the electrical industry within the Houston and Southeast Texas Areas. The organization is one of the leading recruiters of College of Technology supply chain and logistics technology undergraduate interns. Each student receives a scholarship in addition to the paid summer internship at Houston-area companies. Mary E. Henderson, assistant instructional professor, presented “The Fuzzy Logic of Business Ethics” at Houston Electrical League Conference, April 17, 2018.
Diana Davila Project Director, Houston Branch Manager, UTC Overseas, Inc. Founder, Women in Logistics Leadership Women in Logistics Leadership (WiLL) is a local Houston group in which members share a common goal to assist women who are in the logistics industry or aspiring to be in any field that would coordinate or be associated with logistics. The aim is to help them progress in into leadership roles. This mission will touch all careers including engineering, supply chain, and procurement. Women in Logistics Leadership will begin this mission in two phases - mentoring and networking. Mentoring involves assisting those interested in the field and those that are in the field of Logistics. Networking builds a network of individuals with the same passion to allow the mentoring portion of our mission to flourish. Find out more at willeadership.com/about-1 9
WOMEN IN LOGISTICS LEADERSHIP MENTORING THE NEXT GENERATION Amy Hark
Karen Clarke
Brianne Crockett
LaDonna Blackwell
Director Global Logistics Purchasing Huntsman Chemical
Logistics Manager ExxonMobil
Debra R. Ducote
VP, National Sales Accounts Manager Acme Truck Line, Inc.
Diana Patrick Manager, South America Sales BBC Chartering
Esmeralda Smith Garcia Director of Business Development Agility Project Logistics
Janet Nodar
Editor, Project and Heavy-lift Journal of Commerce
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Corporate Vice President, Sales and Business Development deugro (USA), Inc.
Director Customer Development Aries Worldwide Logistics
Lori Garcia
Key Account Manager – Chemicals Bollore Logistics
Sandra Guadarrama Logistics Material Management Fluor
Tania Smith
Logistics S & B Engineers and Constructors, Ltd.
Victoria Caffesse Project Manager UTC Overseas, Inc.
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As a global logistics hub, the Gulf Coast region provides many opportunities for women in the supply chain world. 12
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SUPPLY CHAIN AND LOGISTICS TECHNOLOGY ALUMNI Citlalli Martinez
B.S., Supply Chain & Logistics Technology, 2016 West Gulf Maritime Association, Maritime Affairs Representative
Kiandra Lewis-Basker B.S., Supply Chain & Logistics Technology, 2019 B.S., Bioengineering & Biomedical Engineering, New Jersey Institute of Technology, 2006 Supply Chain Business Process Analyst, Huntsman Corporation
Sarah Xu
M.S., Supply Chain & Logistics Technology, 2015 Project Manager, Welocalize Inc.
Tanya Cortez
B.S., Supply Chain & Logistics Technology, 2018 Production Planning/SAP Specialist, Kaneka Corporation
Viktoriya Kauffman
B.S., Supply Chain & Logistics Technology, 2016 Customs Compliance Coordinator, Crane Worldwide Trade Services-IAH
TANYA CORTEZ MEETING WITH PROFESSORS HENDERSON AND KIDD (OPPOSITE PAGE) ITMA LUNCH, CITLALLI MARTINEZ AND VIKTORIYA KAUFFMAN (LEFT) SARAH XU AT CSCMP 2015 CONFERENCE (RIGHT) 14
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The Houston region is the country’s No.1 for exports—home to the largest petrochemical manufacturing complex in the Americas. The regional port complex, consisting of four seaports handled 224.8 million metric tons in 2018 and is a recognized global leader for breakbulk cargo. This world class status has created tremendous opportunities for workforce development and the Supply Chain and Logistics program at the University of Houston. 16
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SUPPLY CHAIN & LOGISTICS TECHNOLOGY STUDENTS
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Q & A
Angelina Gonzalez WHAT ACADEMIC EMPHASIS TRACK DID YOU CHOOSE AND WHY?
Akilah Razzak
Alishia Ajani
WHAT ACADEMIC EMPHASIS TRACK DID YOU CHOOSE AND WHY?
WHAT ACADEMIC EMPHASIS TRACK DID YOU CHOOSE AND WHY?
I chose the global track due to my interest in learning about importing and exporting products.
Operations is the track which stood out to me most. Finding the right solution for people’s needs and contributing to managing a company, is the way I feel I could make the most difference.
WHAT IS YOUR FAVORITE THING ABOUT THE PROGRAM? What I have really enjoyed about this program is how the professors bring real world experiences to the classroom. They make the classes very interactive and meaningful for students to have a realistic idea of what companies are doing and will expect from employees. WHAT CHALLENGES HAVE YOU FACED? Challenges have been juggling, family and the pursuit of my degree while trying to meet high expectations from all. WHAT ARE YOUR PLANS AFTER GRADUATION? My plans at this time are to continue my career with Home Depot’s supply chain/distribution side of the business.
WHAT IS YOUR FAVORITE THING ABOUT THE PROGRAM? There were many attractive career pathways like procurement, logistics, materials management, operations, and more. I find it encouraging that the degree plan has a genuine broad spectrum of professional career options. WHAT CHALLENGES HAVE YOU FACED? After hearing about the lack of women in this industry, I questioned the reasoning behind their decision not to pursue a career in supply chain and cogistics.
I decided on a global emphasis, due to my fascination with the opportunity to work with different countries, cultural backgrounds and laws when delivering and receiving products. WHAT IS YOUR FAVORITE THING ABOUT THE PROGRAM? My favorite things about the program are the flexibility and the brilliant faculty. My professors assigned real life scenario projects that required hands-on interaction with companies and classmates. We also attended seminars and tours at the Port of Houston, which were fun and caused me to expand my knowledge within my field. WHAT CHALLENGES HAVE YOU FACED? Challenges with my overall college career included learning to balance my military career and school schedule. Although I was required to miss a semester due to training, I have had wonderful guidance and schedule flexibility from my professors since my return. WHAT ARE YOUR PLANS AFTER GRADUATION?
My plans after graduation are to work fulltime, prepare for a nine-month deployment, and upon return continue I hope to pursue a full-time role in this field. I also plan to for my master’s degree. pursue further education and be a life long learner. WHAT ARE YOUR PLANS AFTER GRADUATING?
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NODES IN OUR NETWORK Agility
HPE
Bechtel
Houston Transportation Professionals Association
Breakbulk Americas Central Ft. Bend Chamber of Commerce
INEOS
Crane Worldwide Logistics
International Academy of Business and Economics
ECMC – Education Committee Excargo Expeditors Ft. Bend Chamber of Commerce
Kristen Dragna
Tess Cunningham
WHAT ACADEMIC EMPHASIS TRACK DID YOU CHOOSE AND WHY?
WHAT ACADEMIC EMPHASIS TRACK DID
WHAT ACADEMIC EMPHASIS TRACK DID YOU CHOOSE AND WHY?
I chose the global supply chain track due to the focus on the bigger picture and helping companies expand and think on a larger scale. WHAT IS YOUR FAVORITE THING ABOUT THE PROGRAM? In my time at the University of Houston, I was not fond of public speaking. However, with the amount of encouragement and open discussions with both professors and industry leaders, public speaking has become empowering. All minds are different. It is interesting to hear everyone’s point of view and see where a discussion can lead. WHAT CHALLENGES HAVE YOU FACED? With an industrial degree, sometimes women are viewed differently. While this is an ongoing challenge, I just had to work that much harder to prove that anything is possible as long as you set your mind to it. WHAT ARE YOUR PLANS AFTER GRADUATION? I am very passionate about the automotive industry— more specifically the technology of newer models. This is a path that I intend to pursue.
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YOU CHOOSE AND WHY? I chose the global logistics track because I truly enjoy all of the facets of maritime and wanted to have a useful impact in the logistics world. WHAT IS YOUR FAVORITE THING ABOUT THE PROGRAM? One of my favorite things about the program is being able to have professors who have industry experience because it makes a world of difference in how a subject is taught. WHAT CHALLENGES HAVE YOU FACED? There were many times that I felt that I wasn’t good enough to excel in this number focused industry, but I do have a passion for people and trade, and so I know now that I have much more to offer than just that. WHAT ARE YOUR PLANS AFTER GRADUATION? I do have a hankering for the Maritime industry, as well as the Airline industry, and do not want to limit myself on where I could go.
Huntsman Corporation
CSCMP – Houston Roundtable
East End Chamber of Commerce
Chloe Burns
Houston Electric League
Kiewit Kroger ITMA – Houston Memorial Hermann
Fluor
National Restaurant Association Foundation
George Foundation
Port Freeport
German American Chamber of Commerce
Port of Houston Partners in Maritime Education
Greater Ft. Bend Economic Development Council
RightShip
Greater Houston Partnership
I selected the global logistics track. I enjoy connecting with other cultures and find it fascinating how commodities move around the world. It is fun, challenging, and stimulating.
Gulf Coast Workforce Board/ Workforce Board
Schlumberger SCLT Industry Advisory Board Staff Solve
Gulfwinds
The Influential Circle
HCA Healthcare
The Journal of Commerce
WHAT IS YOUR FAVORITE THING ABOUT THE PROGRAM?
H*E*B
UPS
H-GAC
West Gulf Maritime Association
The professors go above and beyond for us—from being, mentors and motivators to helping students land a job.
Highway 36A Coalition
Women in Logistics Leadership
WHAT CHALLENGES HAVE YOU FACED? This has been a wonderful experience for me overall. The biggest challenge for me was working full-time while attending school full-time throughout my college career. Nevertheless, I did it. On the bright side, I have become proficient in time management. WHAT ARE YOUR PLANS AFTER GRADUATION? I plan to work for an energy company. I have already started networking and applying.
PEOPLE CONNECTING INDUSTRY WITH ACADEMIA PICTURED LEFT TO RIGHT TOP: Elizabeth Wetzel, Frances Castañeda Dyess, Megan Parmer, Shannon Pool BOTTOM: Sherry Barry, Cecelia S. Martin, PhD, Michelle Hundley, Debbie Thelin 21
Social network analysis focuses on ties among, for example people, groups of people, organizations, and countries. These ties combine to form networks. Source: W. de Nooy, A. Mrvar, V. Batagelj (2005). Exploratory Social Network Analysis
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Margaret Kidd, program director, University of Houston Supply Chain and Logistics Technology program, developed the concept for the Women in Supply Chain and Logistics magazine based on “graph theory,� which is used to define concepts when analyzing a network. The graph has nodes and lines connecting to other nodes. A node can represent a person or institution. The line indicates the relationship. The diagram image on the front and back covers of this magazine illustrates the many connections between academia, industry, economic development, and policy makers. Women that collaborate between multiple networks open themselves up to more opportunities. We encourage students to engage outside of the classroom. Our alumni career successes are evidence of participation in multiple networks. 23
UH College of Technology Supply Chain & Logistics Technology Program 4734 Calhoun Road #111 Houston, TX 77204-4020