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CROWD MANAGEMENT AND PASSENGER SAFETY
COURSE DESCRIPTION: This course offers the situational awareness, familiarization, and safety knowledge needed by crowd professionals, both ashore and at sea. It is ideal for crowd managers, safety/security professionals, emergency responders, oil and gas and maritime professionals, and crew of passenger and ro-ro vessels, in addition to companies that handle large volumes of passengers. REGULATORY REQUIREMENTS (USCG, STCW-95 ENDORSEMENT) DOT Regulations, DHS/USCG Regulations; STCW Code Section VII, VIII and IMO Model Course I.28; 33 CFR 104105: Crowd Management and Control Techniques; Security-related Discrepancies; Vessel & Facility Personnel with Security Duties; TWIC Cards; 49 CFR US DOT Requirements for Crowd Control, Security Threats and Patterns. COURSE OBJECTIVES This course will offer in-depth analyses of crowd control and management techniques. •Situational awareness and incident prevention •Techniques for crowd management and control •Statistics and regulatory compliance •Safety incidents such as extreme weather, structural fatigue, collision •Security incidents such as terrorist attacks, hijacking, and piracy •Risk assessment, contingency planning, emergency response and emergency communication •Familiarization with safety and emergency equipment •Drills, table-top exercises, training for building “muscle memory” DURATION: 1 day or 8 hours WRITTEN EXAM: A minimum written test score of 70% is required. CERTIFICATION APPROVED BY STCW/USCG: Upon training and completion of exams, participants will receive a Maritime Certificate of Training, valid for 5 years. PRICE: $450 per person LOCATION: University of Houston or participant’s corporate premises.
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