The Bulletin REPRESENTING ASSISTIVE TECHNOLOGIES IN HEALTHCARE
ISSUE 46 - SEPTEMBER 2016
Embracing change READ MORE INSIDE… BHTA ROUND-UP… BRITISH HEALTHCARE AWARDS… BE CREATIVE…
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020 7702 2141 DG DIARY
Change and challenges Given the events of the past few months, I am reminded of the Chinese blessing (or curse), ‘may you live in interesting times’. The Association delayed the publication of this issue of the Bulletin in the hope that the impact of Brexit on our sector may be becoming clearer; this has proved not to be the case.
when he called for a new tax to ensure a sustainable health and social care system. Dr Poulter cited his own experiences as a part-time doctor where those medically fit to be discharged are kept on wards due to the absence of an appropriate social care package or suitable accommodation.
Smaller companies, who make up the majority of membership, are less exposed to overseas markets and are in general reporting business “ It is difficult to see how as usual. A recent CitySprint poll of 500 small businesses (from a variety of Brexit will mean less industries) found 50% did not believe regulation ” that Brexit would affect their business. Other members are beginning to ponder Tracey Lloyd the long-term impact on standards - it is difficult to see how Brexit will mean less regulation.
BHTA members will play a crucial role in the development of an effective solution; reducing bed-blocking, providing opportunities for outsourcing services and removing overheads. As always, this key message is one that we will continue to share as we begin our Autumn schedule of meetings, briefings and events.
Back in the UK, the debate about the future funding of the NHS rumbles on. It’s been widely publicised that plans are being drawn up that could see cuts to NHS services across England to meet £22bn in efficiency savings by 2020-21. The debate is now firmly in the public arena. Ex-Conservative health minister Dr Dan Poulter recently sparked controversy
Tracey Lloyd, Director General
Contents Westminster watch.............................................................................................. 3 BHTA Round-Up................................................................................................. 4 The Healthcare and Assistive Technology Society introduces the Practitioner of the Year 2016 award at British Healthcare Awards..................................................... 6 Say Cheese! – it could be worth £495.00............................................................ 7
Find us at www.twitter.com/ wwwbhta
Care and Dementia Show partner with BHTA...................................................... 9 Taking a creative approach to marketing in the industry..................................... 10 THIIS Editor promises two powerful sessions at Trade Days ............................. 11 Member news................................................................................................... 12 Section Chairs 2016.......................................................................................... 14 New members................................................................................................... 15
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British Healthcare Trades Association Suite 4.6, The Loom, 14 Gowers Walk London E1 8PY Tel: 020 7702 2141 Email: bhta@bhta.com Website: www.bhta.com
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WESTMINSTER WATCH by Lord Rennard
Long term sustainability of the NHS – have your say! A Select Committee has been set up by the House of Lords to look at the long term sustainability of the NHS and it will report by the end of March 2017. Its work was discussed at a dinner recently hosted in Westminster for the BHTA by Labour’s Health spokesperson in the Lords, Lord Hunt of Kings Heath. A former Health Minister, Philip Hunt emphasised in his remarks the need to fully integrate health and social care, whilst recognising the difficulty of bringing together systems based on different models of payment. Lord Willis of Knaresborough, a member of the select Committee, also attended the event and he spoke at it about the importance of innovation and the role of the Assistive Technology sector, which he said is very effectively represented by the BHTA.
We would like to hear from all sections and any interested member companies about what they would like to see in a BHTA submission. We will advise shortly on the timetable for making submissions once this has been agreed by the Select Committee. In the meantime, any initial thoughts should be sent to chris.rennard@bhta.com. More details of the Select Committee can be found at: http://www.parliament. uk/business/committees/committees-a-z/lords-select/nhssustainability-committee/
The first session of the Committee heard from senior officials from the Department of Health and the Department for Communities and Local Government. They were considering questions such as:
The day before the referendum vote, I tweeted that it would be 2% either way. In the end the Leave campaign won by 51.9% to 48.1%. It is not clear exactly how long our membership of the EU will continue, but after an amazing series of political events, the new Prime Minister Theresa May will now be planning for Brexit.
Brexit
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What long-term thinking is taking place within Government about the sustainability of the NHS over the next 15-20 years?
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To what extent is the current healthcare funding envelope realistic?
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What analysis has the Government done on different pricing structures and financial systems to help determine where money might be best spent?
The potential impact of tariffs, customs charges and rules of origin declarations on EU trade
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The potential impact of non-tariff barriers to service trade with the EU
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What is the Government’s workforce planning for the next 15-20 years?
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Trade outside the EU in countries with which the EU has trade deals
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What are the practical changes required to provide the population with an integrated National Health and Care Service?
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Current regulations and standards influenced by the EU which may now be renegotiated 5.
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To what extent is digitisation of data and services happening?
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What long-term strategy do you have for public health and prevention?
The Committee will not look at structural issues requiring re-organisation, but I expect them to look at issues such as taxation, personal health budgets, procurement and the role of the private sector. The BHTA will be seeking to make representations to it along the lines set out last year in our Manifesto: http://www.bhta.net/manifesto. In this document we made the case for how our member companies can help with improving patient care, getting better long term value for the taxpayer, and helping stimulate economic growth to pay for it.
After the vote the BHTA issued a briefing to members suggesting the need to consider:
Upcoming European legislation, its application in the UK and the significance Brussels may have going forward: •
Disruption to EU programmes and funding
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The future of migration, including current EU residents and future immigration policy
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Potential for further devolution in the UK
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Investment decisions, contracts and licenses that refer to EU legislation
There remains a danger of a recession, but the Government is clearly acting to try and maintain confidence. It may even feel that it needs to ask the country to give it a vote of confidence in a General Election much sooner than that which is due in 2020.
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BHTARound-up
New team member: Steve Perry In April we were pleased to announce that Steve Perry had joined BHTA as our new Marketing & Communications Manager. Steve has been in the healthcare industry for over 30 years, mainly in the mobility sector but also with experience in aids to daily living at his time with Keep Able. He has been a BHTA member both in the manufacturing and the retail sector and has a clear focus on raising the BHTA’s profile to both professionals and the public. Steve said: “BHTA has a wide ranging role to play in the healthcare sector, whether that be at local level working with retailers, within the standards bodies with manufacturers or in parliament helping to shape the future of the industry in some difficult times.
the members to engage in discussion about how they shape their sectors and meet the challenges ahead. “The more our members engage with BHTA and their sections, the more they benefit from shared discussions, business to business networking, and training opportunities to grow their business. Working with all the relevant partners in the healthcare industry helps to shape the future. By working together, we can better meet the challenges of the healthcare market together.” You can contact Steve Perry by email at steve.perry@bhta.com or via telephone on 07824-556238
“The differing directions and aims of the various BHTA sections presents a constant challenge and the regular meetings allows
BHTA/ICB Golf day was held at the Nottinghamshire Golf & Country Club The British weather provided all our golfers with a great day out in Nottingham. Thirteen teams from all sections and guests of BHTA fought to be crowned team of the year. In the end it was lucky 13 who came through to win with team Craig Kitchen (ICB), Mike Lord (BHTA) and Tony Mercer (Kirton Healthcare Group). It was great to have Matt and Nicki Isherwood at the event to present the Phil Isherwood trophy to Dom Claxton (CSS Europe). Matt Isherwood picked up the second individual prize pictured here receiving his award from Nicki. After the golf all teams had a barbeque lunch followed by the presentation of awards. We already have members and guests wanting to be kept up to date about the next golf day in 2017 and we will keep you all posted. A big thanks to all players and companies who supported the golf day and made it a really good social event and to the ICB and BHTA teams who looked after everyone on the day. If any players did not see the pictures taken on the day, please let Steve Perry know by email at steve.perry@bhta. com and he will send you a link. We look forward to inviting you all back next year.
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Mobility Roadshow takes pole position at Silverstone The Mobility Roadshow 2016 was held at the home of the UK Grand Prix, Silverstone. After initial first day problems surrounding the car parking and bus transfers, the weekend settled down and offered visitors the chance to try out a wide range of cars and mobility products. Both the BHTA and Shopmobility had stands at the show and it gave a good chance to hear the value and respect held for both organisations. At the BHTA stand, we were busy engaging with consumers and discussing the Code of Practice, Trading Standards and the benefits of buying from our members. We were able to assist some consumers with specific mobility questions and were even able to re-direct them to members who were exhibiting at the show and further afield where relevant. Our Shopmobility stand was able to meet with visiting members and consumers who all spoke highly of the federation. The main topic of conversation was the difficulties in obtaining and maintaining funding for the Shopmobility schemes; an ongoing challenge faced by many schemes across the UK. The Mobility Roadshow also featured the ‘Get Going Live’ event, providing young drivers with disabilities an opportunity to explore their mobility options for the future. Drivers young or old had the unique chance to not only consider what car they were interested in, but also how the vehicles worked with hoists and ramps for mobility products found on the market. It’s not unusual for the consumers to come with a preconceived idea of what they want, only to change their minds as they match their options together and test drive the variety of models available. There also has to be a bit of kudos of being able to say you have driven the Silverstone circuit, even if at a more leisurely speed to World Champion Lewis Hamilton. No date or venue has been released for 2017 but we will be sure and keep you posted as soon as we know. If you want to have a look at the Silverstone event, please visit their website at: www.mobilityroadshow.co.uk/
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From left: Baroness Glenys Thornton (Society Patron), Anna Waugh (a Society member), Kay Purnell (Society Council Chair)
The Healthcare and Assistive Technology Society introduces the Practitioner of the Year 2016 award at British Healthcare Awards 2016 will see the creation of an award to celebrate and support the hugely important work of Society members. The award will be presented by Society Patron, Baroness Glenys Thornton at the annual British Healthcare Trades Awards, to be held this year in London on 1st December. Whether based in the private or public sector, the Society recognises that its members serve a vulnerable group of customers in a variety of ways, such as; • Assessing needs through manual handling, an assessment of needs, providing advice, listening and watching • Installing, maintaining and repairing products that are an essential part of maintaining an independent lifestyle • Working with others such as OT’s, physios, nurses and other healthcare professionals to ensure the best solution is found • Designing and creating products from daily living aids through to redesigning kitchens and bathrooms
What we look for There are 4 ways that a Member can evidence their commitment to best practice and ethical working: • Maintaining skills and knowledge • Effective working with others working with OT’s, Families and even the competition! • Providing excellent customer service always putting the clients’ needs and safety first • Team working: training colleagues and working together to achieve results
• Working ethically whether creating, supplying or selling
Entries are open to all members of the Society and will be considered by the Advisory Board who will be looking for a strong demonstration of at least two of the above four criteria in the application statement.
What’s it all about?
An application form is available from the website at www.hatsoc.org/Awards
The award is for the most outstanding practitioner of the year, looking to acknowledge those who provide exceptional
For further details and queries please contact membership@hatsoc.org
• Delivering the products to the customers’ door every day, week, month and year
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customer service and work to a high standard of ethical best practice.
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Raising your company profile at the British Healthcare Trades Awards 2016 The entries are in and the judging panel will be working their way through all the categories to see who are this year’s winners. Hosting our event this year will be television presenter Penny Smith. Penny has worked with Sky News, GMTV, Classic FM, BBC Radio London and Talk Radio. This year there are two sets of awards for companies; The British Healthcare Trades Awards and the Independent Living Design Awards (ILDA now in its 21st year). The awards evening will also see the presentation of the BHTA Lifetime Achievement Award, a special award presented each year to someone who has made what the BHTA believes to be an outstanding and inspirational contribution to the industry.
customer satisfaction forms your customers return. All member companies are sent an initial batch of customer satisfaction forms, but if you need more these can be downloaded from www.bhta.net/members web section or you can email Nadim Anwar at Nadim@bhta.com If you haven’t already booked your table, you can still download your Dinner Booking Forms directly from the BHTA website to attend the British Healthcare Trades Awards 2016. If you require any further assistance about the event, please email: nigel.woods@bhta.com
The British Healthcare Trades Awards fall within the following five awards categories: • Best New Business • Best Product • Best Service • Most Effective Marketing Campaign • Best Contribution to the Community There will be other important awards recognising the BHTA Team of the Year and Individual of the Year, based on the
Our 2015 winners – will it be your business in 2016?
Say Cheese! – it could be worth £495.00 Fancy a free, professionally taken team photograph that you can use to promote your business? There’s nothing like having a great photograph to use in promotions and on the THIIS Magazine stand at Trade Days you’ll find the Photo Booth where your team can strike a pose and, at the same time, get themselves in the frame to win some valuable coverage.
Just email calvin@thiis.co.uk to tell us that you will be dropping by and let us have your name, contact number, company name and how many people you expect to be in the photo.
Every company having a team photo taken will be entered into a draw to win a full page advertisement in THIIS trade magazine. Retailers can use the space to promote their business to new potential suppliers and suppliers can use the space to promote their latest products to retailers. Worth £495.00, all you have to do is come along to the THIIS stand with a colleague or a bunch of team members and we’ll do the rest. The professionally taken picture will be sent to you after the show for you to use on your website, in news items, in the showroom or anywhere else you like. You can pre-register for your team photo so that we have your details ready when you arrive at the stand.
The Easymove Sheets team using the Photo Booth at a previous Trade Days show
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020 7702 2141 THIS IS A FINANCIAL PROMOTION
How Will Brexit Affect Your Business? The repercussions of Britain’s decision to leave the EU will undoubtedly have a lasting impact. While many of the long-term effects of Brexit are still only speculative, the more immediate repercussions are clearer. A pall has been cast over Britain’s economy, with Goldman Sachs predicting a mild recession by early 2017. The initial signs of this forecast can already be observed in the weakened value of the pound, which fell about 12 per cent the day after the vote, bottoming out at a 30-year low. Furthermore, international investors have already begun to withdraw their support from UK businesses. Despite Britain’s current tumultuous financial environment, SMEs should remain calm. Britain will remain a member of the EU until the negotiations for the terms of its decoupling are finalised. This process will take at least two years, meaning that UK businesses will continue to have access to more than 500 million EU customers. However, that time should additionally be spent finding alternatives to EU
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suppliers and customers in case Britain is unable to secure access to the single market. Yet, even with EU trade agreements still accessible to UK businesses for the time being, higher tariffs may eventually be placed on UK imports and exports. This may then force UK SMEs to raise their prices by as much as 10 per cent, according to a survey conducted by Bidvine, a professional services marketplace. As a reaction to the inflated cost of goods, Britons may alter their spending habits and limit their impulse buys. For these reasons, your business should consider alternatives— such as participating in the online marketplace. While the full effects of Brexit have yet to be seen, UK businesses— both large and small—must remain optimistic and focus their efforts on weathering the current economic turmoil. For more information about how you can support your business during this time of significant change, contact ICB Group today. If you would like further information, please contact David Widdick at david.widdick@icbgroupuk.com The information in this article is for information only and must not be considered as financial advice. We always recommend that you seek independent financial advice before making any financial decisions.
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Care & Dementia Show partner with the BHTA Care & Dementia Show 2016 are proud to be working in partnership with the BHTA for the first time A number of BHTA members have always attended our exhibition to target care home decision makers and we are confident that this new relationship will see them benefiting even more from our growing audience.
New features in 2016 This year Care & Dementia Show are launching a new feature, Care in Construction, aimed to connect care home owners with architects and developers working on care home projects in the UK. Care in Construction will offer our visitors a free education programme, including sessions from BHTA, Foundations and the Centre for Accessible Environments, concentrating on how to design spaces for dementia patients and for older people with disabilities. UBM, organisers of Care & Dementia Show, run some of the UK’s most trusted construction media platforms including Ecobuild, Building Design, Building and Barbour ABI, giving us access to over 750,000 construction professionals to promote this new event to.
Matchmaking programme for exhibitors
Construction, where exhibitors will be able to browse the list of pre-registered visitors and request meetings with them in our dedicated business lounge.
Seminar theatre for dementia product suppliers Any suppliers specialising in products for people with dementia should take note of our seminar theatre, dedicated to care and housing providers, tasked with caring for people with Alzheimer’s and related diseases. Chaired by the hugely respected Professor June Andrews this theatre will attract people interested in keeping the dementia patients in their homes for longer. The theatre will also offer the information about dealing with continuous issues in dementia care and the ways the care homes prepare for looking after people with more severe needs. The Care and Dementia show will be taking place on the 11-12 October 2016 at the NEC Birmingham. More information about the show can be found at www.caredementiashow.com Any suppliers interested in seeing a floorplan for Care in Construction should contact Alex Southcott on alex.southcott@ ubm.com, for a floorplan for the Care & Dementia Show contact matthew.dodd@ubm.com
We are also introducing a new matchmaking programme, covering both the Care & Dementia Show and Care in
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Taking a creative approach to marketing in the industry Essential Aids’ Head of PR Polly Eden discusses the company’s unique and creative approach to marketing and the benefits that being fun and engaging has yielded. At Essential Aids, we are keen to embark on marketing campaigns that are eye-catching and entertaining, whilst sending a more earnest message about what we’re trying to convey.
Simon Callow as an ageing mod. The director asked to use our mod and rocker walking frames (and our models) in several Brighton beach fight scenes, so we had an exciting day with the cast and crew!
Next we decided to launch our ‘Forever Fabulous’ campaign, The idea for Quadrosenior was initially inspired by our head which was an extension of office being located in Brighton. With the Quadrosenior in that it reflects the iconic beach and pier as a backdrop, indomitable approach of seniors we decided to pay homage to the cult “ We decided to pay celebrating their individuality. It goes 1979 film Quadrophenia with the central homage to the cult 1979 further by highlighting that you can premise being that people retain their still achieve life-long ambitions, identity and individuality no matter what film Quadrophenia with despite having health issues. Again, their age or mobility issues. the central premise being our Brighton location played a role Our Quadrosenior storyline is that fiftythat people retain their in inspiring this, because the town two years after the actual 1964 Mods is famed for its tolerant, inclusive identity and individuality and Rockers fought on Brighton beach, a approach to the LBGT community. mod and rocker cross paths once more no matter what their age We enlisted transgender and ageism (this time with walking frames adapted activist Ruth Rose to front our or mobility issues ” in the style of Mods and Rockers). We campaign. At 79 Ruth was the oldest wanted to show that this demographic person in the UK to undergo a gender Polly Eden is feisty, fun and fearless. There are transition, having spent a life time numerous examples of high profile wanting to be a woman. seniors who are still at the forefront of culture, industry, politics, media and science, who continue to inspire and influence us all. Quadrosenior was our way of acknowledging the ‘ageing with attitude’ generation.
We’ve experienced a hugely positive response to our campaign and been in several magazine and newspaper articles, invited onto the radio shows and had many retweets, likes, shares and followers on social media. Recently, we were contacted by the director of a new TV comedy series called ‘The Rebel’ starring
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Ruth had also had two hip replacements and a knee replacement and therefore well aware of the benefits that mobility products had played in her rehabilitation. Again we’ve had a great reaction to the photos and premise. We certainly like to think that through our campaigns we’ve engaged people, made them smile and helped portray ageing and mobility issues in a positive way.
THIIS Editor promises two powerful sessions at Trade Days THIIS Editor, David Russell, is presenting two sessions at Trade Days that come with a guarantee that anyone attending will walk away with ideas that they can implement in their business immediately, at little or no cost and that will result in new enquiries and new sales. It’s a bold claim, but David bases the presentation on over 34 years’ experience in the marketplace, during which time he has seen a lot of promotions that have worked well and quite a few that haven’t! The first session, which takes place on Sunday 25th September at 11.20am in Business Builder 1 is entitled ‘Killer questions that will get you thinking about your business – a simple but powerful sales and marketing audit in just 30 minutes’. The session asks some very simple but very essential questions about your business which are guaranteed to provide some interesting, challenging and maybe even scary answers. Attendees will go away with easy but very powerful action points for their promotional plans. It promises to be a real eye-opener! The second session is all about getting the most from customer referrals and testimonials and will explain how to get them and what to do with them. The seminar will explain how, by following some very simple steps, you can produce sales enquiries by building a big salesforce using one of your most important assets – your customer base. It includes a number of examples from our industry.
Improve the lives of older people through education, products and services 2,500
care industry professionals
The second session takes place on Monday September 26th at 12.30pm in Business Builder 2. For more information on the 30 free sessions taking place at the show, visit www.tradedays.co.uk
5 ways Care & Dementia Show can help you run a safe, successful care business:
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Achieve an excellent CQC rating by attending the FREE sessions at Care Managers’ Forum
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Address your key management challenges including staffing, retention and training through the Leadership Academy seminars
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Benefit from FREE one-to-one advice sessions focused on the latest regulations, HR advice, employment law and financial outlooks and policies to impact your business at MyBusiness Clinic
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Simulate the experience of suffering with dementia through the Virtual Dementia Tour
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Make your budget go further with exclusive offers from care solution providers only accessible to visitors, plus have access to 1000s of the latest products and services from leading healthcare suppliers
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healthcare suppliers
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FREE CPD accredited education sessions
1 Care & Dementia Show you need to attend!
Supported by recognised associations
Official Media Partner
Organised by
REGISTER FOR YOUR FREE VISITOR PASS AT: WWW.CAREDEMENTIASHOW.COM
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membersnews
New Managing Director drives innovation at Furmanac Furmanac had an exciting start to 2016 with Buzz Pattar officially being appointed as its new Managing Director features a 5 panel wall hugger action, an ‘anti snore’ position, ‘Zero Gravity’ position and an in-built massage with under-bed lighting and USB ports, as standard. This new App allows users to control the bed via their mobile device, store their favourite positions and sync with an alarm so that they can be physically risen out of the bed in the morning. With “ With his product psychiatric service dogs not widely knowledge, enthusiasm being available in the UK, this physical wake up feature is particularly useful and persona I have for those who take any psychotropic every confidence he will medication or medication for pain, continue to drive the seizures or anxiety which may have sedative side effects. business forward ”
Having worked diligently over the past five years as Production Director, Buzz helped the UK’s largest adjustable manufacturer reach new heights, and we are very excited to see what else he has instore for the future of Furmanac. As John Hilliard passed the Managing Director torch over he said “Buzz has proved he will be a more than capable MD to Furmanac. With his product knowledge, enthusiasm and persona I have every confidence he will continue to drive the business forward and maintain our high levels of service, product and company values.”
It is now many months later and Buzz is certainly far exceeding all expectations. John Hilliard Using his passion for innovation, he is exploring the ways in which the technology of Furmanac’s beds can be taken one step further to offer a more improved sleep experience. Under his guidance, a custom built App was developed for the revolutionary Hestia Motion Independent bed which already
To be the first to see what Furmanac have been working on be sure to visit us on Stand TE118 at Trade Days from on 25th – 26th September 2016 where there will be some exclusive show promotions that you simply cannot afford to miss. Following the amazing response, we received last year we look forward to showcasing our innovative product ranges once again and we hope to see you there! www.furmanac.com
APEX Medical Launches True Low Air Loss mattress system The Serene is a modern and innovative True Low Air Loss mattress system designed for use in both the Acute and Community sectors, offering pressure reduction for patients who are better suited to this type of therapy. The Serene can also help with Micro Climate Management by helping to increase the MVTR rate with its low air loss technology as the pump provides 120 lpm of air flow from the mattress. The Serene Low Air Loss mattress replacement system provides immersion and envelopment therapy for the patient’s, which will help to reduce the pressure on the patient’s body across its whole surface area. The Serene mattress has a heel zone section to help increase immersion and redistribution of pressure around the heel area. The Serene mattress system has a simple to use and intuitive weight setting function, enabling the nursing staff
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or care giver to quickly and effectively set the mattress up according to the weight of each patient. The Serene mattress also comes with an innovative cell on cell design offering support to the patient during power failure or transport. The Serene has a range of unique features for both patients and caregivers, and has been designed to comply with the most stringent infection control guidelines. It is suitable for all types of patient from pressure injury prevention through to managing existing pressure damage. The Serene mattress is an exciting addition to the APEX portfolio of products, and it will help Acute and Community customers effectively tackle pressure ulcers throughout the world. For more information on this exciting new product please contact APEX medical on 01322 520 560 or head over to www.apexmedicalcorp.co.uk
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SAP Anywhere SAP Anywhere makes it possible for small businesses to capitalise on the growth of ecommerce while helping run their businesses with the agility and efficiently demanded by the digital age. SMEs will be able to capitalise on retail store sales, build an entire website or online store, create marketing campaigns for it, sell the product, manage the inventory, and analyse whether the business is a success, all from a mobile phone or tablet with business analytics at their fingertips. SAP Anywhere combines all of these capabilities into a single Software as a Service application, to deliver a powerful solution to small businesses without the daunting task of managing technology infrastructure and many applications to successfully engage and transact with customers. SAP Anywhere incorporates a dedicated Customer Success team to provide integration and implementation assistance at every step of the way, ensuring long term success for customers.
www.sap.co.uk/sapanywhere
Lifestyle and Mobility win Retailer of the Month award Lifestyle and Mobility, with showrooms in Basildon, SouthendOn-Sea and Salisbury, won the TGA Regional Retailer of the Month Award for July. The company received exclusive trade discounts for a month, free PR support and a bottle of champagne. Lifestyle and Mobility was established in 1997 and provides a wide range of mobility products including TGA mobility scooters, rise and recliner chairs, bath-lifts and stairlifts. TGA says that it is a successful business that is growing through a commitment to impeccable service and supplying quality products. Darren Macey, Business Development Manager for Lifestyle and Mobility told us: "We were extremely pleased to win this award from TGA. We have a lot of faith in their brand as TGA products are excellent quality and engineered really well and our businesses have a strong, trusting relationship. Our business
believes in only delivering the very best service and products, TGA as an elite supplier help us to do this.” Tim Ross, TGA National Sales Manager said: "Lifestyle and Mobility are a growing company who offer excellent levels of after sales service. They fully appreciate the unmatched benefits of recommending TGA scooters – both for their customers and the business. The fact that one of their partners, Simon Greenway, used to be a TGA Area Sales Manager helps to cement our relationship. They have a great understanding of who they are, where they are going, and feel that TGA is a perfect partner to help them achieve growth. The company is already looking to open another store. They fully deserve our award as it formally recognises all the hard work that goes into making Lifestyle and Mobility a success.” Visit the Lifestyle and Mobility website at http://www.lifestyleandmobility.co.uk
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Section Chairs 2016 The BHTA is the largest trade body in the healthcare field in Britain representing nearly 500 companies, small, medium and large, organised in one or more of 12 sections covering most sectors of the industry. This unique sectional structure provides a platform for all companies to have an effective voice within BHTA and, through the Association, to influence the development of healthcare policies in the UK. The sections and the Section Chairs are: Beds and Support Surfaces Leyton Stevens Clinical Support Surfaces Ltd Tel: 07967 632235 Childrens’ Equipment Jill Morony Safespaces (Cornholme) Ltd Tel: 01706 816274 Dispensing Appliance Contractors Philip Salt Salts Healthcare Ltd Tel: 0121 333 2000 FAME Andrew Pear Reliance Medical Ltd Tel: 07801 597596
Hearing Care Steve Witts The Outside Clinic Tel: 01793 648680 Independent Living Products & Services Rob Cooper Smitcare Tel: 07831 204510 Mobility Group Jeanette Warner Better Mobility Ltd Tel: 01442 768 782 Orthotics Colin Hurley Colin Hurley Business Development Consultant Tel: 07921 917100
Chairman Mike Lord tel 020 7702 2141
Pressure Care, Seating and Positioning Debbie Williams Invacare Ltd Tel: 01656 776200
Stoma and Continence Products Philip Salt Salts Healthcare Ltd Tel: 0121 333 2000
Prosthetics Mark Davies Steeper Tel: 0113 2704841
BHTA Scotland Group Lisa Barry Stairlifts (Scotland) Ltd and SSL Access Tel: 0141 551 0807
Stairlifts and Access Lee Farrington Dolphin Stairlifts Ltd (Midlands) Tel: 0121 525 8925
who’swho
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Tracy Lloyd Director General
Ray Hodgkinson MBE Director of Public Affairs
Sarah Lepak Director of Governance & Policy
Lord Rennard Director of Communications
Sally Edginton Research & Support Officer
Nadim Anwar Operations Manager
Greg Askew Sales and Relationship Manager
Susan Burberry Finance Officer
Karim Uddin Sales & Relationship Officer
Donna Eade Shopmobility Co-ordinator
Philip Woodward Accreditation and Professional Development Manager
Steve Perry Marketing and Communications Manager
Nigel Woods Training and Events Co-ordinator
020 7702 2141
New members 18
A warm welcome to all these new member companies:
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BEDS & SUPPORT SURFACES 1. CLINICAL SUPPORT SURFACES Hengoed, Mid Glamorgan t 0796 763 2235 w www.cssworldwide.net
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ILPS SECTION 2. CORTECH INNOVATIONS Manchester t 07342 987142 e alastair@cortech-innovations.com
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3. V-TRAK LIMITED Bridgend t 01443 236530 e russell@v-trak.com w www.v-trak.com 4. MCKELVIE SOLUTIONS Hereford t 01432 376814 e steve.ridout@ovenguard.co.uk w www.ovenguard.co.uk 5. FAST-TEC WETROOM SOLUTIONS Guiseley, Leeds t 07811 358586 e ralph@f-tws.co.uk w www.f-tws.co.uk
MOBILITY GROUP 10. MOBILE MOBILITY Blaby, Leicester t 0116 278 4422 e enquiries@mobile-mobility.co.uk w www.mobile-mobility.co.uk 11. UNITED MOBILITY TRAINING Caerphilly, Wales t 07811 59177 e paula@umat.co.uk
7. PIVOTELL Saffron Walden, Essex t 01799 550979 e info@pivotell.co.uk w www.pivotell.co.uk
12. DRAGON MOBILITY LTD Cambridge t 01223 464460 e ruth@dragonmobility.com w www.dragonmobility.com
8. SAP Maidenhead, Berkshire t 01628 761289 e tariq.mahmood@sap.com w www.sapanywhere.co.uk STAIRLIFTS & ACCESS 9. DOMESTIC LIFT SERVICES High Wycombe, Bucks t 01494 471430 e smw@dlsl.co.uk w www.dlsl.co.uk
12 9 14 15 8 16
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6. SIMPLY MOVING AND SLEEPING Hebden Bridge, Yorkshire t 01422 581234 e info@simplymovingandsleeping.co.uk w www.simplymovingandsleeping.co.uk
TRADE AFFILIATE
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13. SURE WISE Benfleet, Essex t 01268 200020 e stuart@surewise.com w www.surewise.com 14. ADAPTATION STATION Uxbridge, Middlesex t 01895 520361 e lee@adaptationstation.co.uk w www.adaptationstation.co.uk 15. MOBILITY NORTH LONDON LLP North Finchley, London t 0203 417 7505 e info@mobilitynorthlondon.co.uk w www.mobilitynorthlondon.co.uk
16. NINO ROBOTICS Perivale, London t 0208 997 1111 e sujith@nino-robotics.co.uk e info@nino-robotics.co.uk w www.nino-robotics.co.uk 17. MOTUS MEDICAL Walsall, West Midlands t 0800 799 9810 e chris@motusmedical.co.uk e sales@motusmedical.co.uk w www.motusmedical.co.uk 18. CHANGE MOBILITY LTD Harrogate, Yorkshire t 01423 500666 e lisa@changemobility.com w www.changemobility.com STOMA & CONTINENCE 19. C D MEDICAL Bolton t 01924 816184 e derek@cdmedical.co.uk e info@cdmedical.co.uk w www.cdmedical.co.uk 20. C.R. BARD INC Crawley, West Sussex t 01293 527888 e david.dawson@crbard.com e customer.service@crbard.com w www.barduk.com
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