C H A M B E R N E W S
Spotlight: Abbey Credit Union
Our first spotlight is Abbey Credit Union. The Troy branch of Abbey Credit Union is located at 891 W Market St, Troy.
Q. What is the history of the credit union movement and when was Abbey Credit Union founded?
In the United States, the credit union movement took root with the establishment of St Mary's Bank Credit Union in Manchester, New Hampshire, in 1908, often considered the nation's first credit union However, the credit union movement traces its roots back to the mid-19th century when Friedrich Wilhelm Raiffeisen, a mayor in Germany, foundedthefirstcooperativelendinginstitutionin1850
Abbey Credit Union emerged as a part of this movement, officially incorporating on November 17, 1937 Initially known as "The Inland Employees Credit Union," it was chartered to serve the employees, families, and retirees of Inland Division of General Motors, later known as Delphi Chassis and Delphi Interior & Lighting Systems. Abbey Credit Union played a crucial role in providing savings and loans to its members, contributing to the economic stabilityandgrowthofitscommunityinOhio.
Abbey Credit Union is proud to be part of the credit union movement, emphasizing its dedication to fostering financialinclusion,cooperation,andcommunityempowerment
Q. When did Abbey Credit Union get its start in the Miami County area?
Abbey Credit Union made its debut in the Miami County area on January 20, 1956 During the Annual Meeting held onthatdate,membersoftheGMInlandCreditUnion,whichlaterbecameAbbeyCreditUnion,votedonanewname fortheinstitution
Sincethen,AbbeyCreditUnionhasbeenanintegralpartoftheMiamiCountycommunityfor87years,committedto its mission of helping members improve their economic well-being and quality of life by remaining competitive, convenient,andcutting-edge
Q: What was the mission of Abbey Credit Union when it first began? And how does that compare to your mission now/has anything changed or expanded?
WhenAbbeyCreditUnionfirstbegan,itsmissionwasfocusedonservingthefinancialneedsofitsinitialmembers, whowereprimarilyemployees,families,andretireesoftheInlandDivisionofGeneralMotors(laterknownasDelphi Chassis and Delphi Interior & Lighting Systems) The primary focus was providing essential financial services such assavingsandloanstothisspecificgroupofindividuals
Over time, as the credit union landscape evolved and regulations changed, Abbey Credit Union adapted its mission and membership eligibility criteria Initially requiring affiliation with specific companies or associations, known as Select Groups or SEGs, Abbey Credit Union now operates under a Community Charter This means that membership is open to anyone who lives, works, worships, or attends school in the designated geographic areas, whichincludeMiami,Montgomery,Darke,Greene,andShelbyCounty
Despite these changes in membership eligibility, Abbey Credit Union's core mission of "people helping people" remains steadfast The credit union continues to prioritize the financial well-being and needs of its members, emphasizingamember-centricapproachwhereindividualsarenotjustcustomersbutownersoftheorganization Abbey Credit Union's commitment to serving the community is evident through its expansion to three branches locatedinVandalia,Troy,andWestMilton,ensuringaccessibilityandconvenienceforitsmembers.
Q: How many employees does Abbey Credit Union have?
AbbeyCreditUnioncurrentlyhas46employees
Q: What has been rewarding for employees at Abbey Credit Union?
OneofthemostrewardingaspectsofworkingatAbbeyCreditUnionistheopportunitytomakeapositiveimpact on the communities we serve, especially during times of need Witnessing the dedication and compassion of Abbey employees as they come together to support community members affected by natural disasters, such as theMemorialDaytornadoesinMay2023,istrulyheartwarming TheseexperienceshighlightthetruespiritofAbbey CreditUnion–acommunity-focusedorganizationmanagedbyindividualswithgenuinecompassionandadesire tomakeadifference
Q: What elements of your work do you think makes Abbey Credit Union so unique and so vital to the Troy/Miami Valley community?
AbbeyCreditUnionisfocusedonourmembersandtheirwell-being
Ourcommitmenttoservingourmemberswithoutsettingproductsalesgoalsensuresthatourinteractionsaredriven by genuine care and a desire to help, rather than by sales targets. This approach fosters trust and strengthens the bond between Abbey Credit Union and our members, creating a supportive financial environment where individuals feelvaluedandrespected.
Abbey Credit Union places the needs of our members at the forefront of everything we do We believe that by prioritizing our members' financial health and success, we ultimately contribute to the overall prosperity of our community
Furthermore,ourdedicatedteamofemployeesisourgreatestasset Eachmemberofourstaffisdeeplycommitted to understanding the unique needs and goals of our members, both in the short and long term Abbey Credit Union plays a vital role in the Troy/Miami Valley community as a trusted financial partner and advocate for the financial well-beingofallitsmembers
Q: Abbey Credit Union does a lot of work within the community; can you tell our readers more about this?
By partnering with local non-profit organizations, including, but not limited to: Partners in Hope, Dayton Children’s Hospital, Clothes that Work, Salvation Army, and our own Pay-it-Forward campaign, Abbey Credit Union demonstrates its commitment to making a positive difference in the community and supporting causes that align withitsvaluesofcompassion,empowerment,andcommunityengagement Throughtheseefforts,Abbeycontributes tobuildingastronger,morevibrantcommunityforallitsmembers
Q: Are there any needs that you have not met in the community, that you would like to serve in the future? Is there anything new that you would like to start doing in the future?
Abbey Credit Union is looking to expand its services to meet the needs of the most vulnerable consumers in the community, including those in distressed areas and Qualified Opportunity Zones (QOZ) Focusing on low-income populations and developing specialized services for individuals and families below the annual median family incomes(AMFI)isameaningfulsteptowardspromotingfinancialinclusionandempowerment
To effectively serve these populations, Abbey Credit Union would like to implement tailored financial products and services designed to address the unique challenges and needs of low-income individuals and households This could include offering affordable banking solutions, financial education programs, and access to microloans or credit-buildinginitiatives
Q: What is something about Abbey Credit Union people would be surprised to learn about?
One surprising aspect of Abbey Credit Union that may not be widely known is the hands-on approach and dedication of its CEO, Dean Pielemeier, towards serving members. It's remarkable that he personally visited an elderly member at their home to assist them with logging in to online banking This demonstrates a level of commitment to member satisfaction and personalized service that goes above and beyond expectations
Additionally, Dean's visionary leadership has been instrumental in the significant growth and transformation of Abbey Credit Union over the past decade Under his guidance, the credit union has seen substantial increases in assets, reflecting Dean's strategic visionandabilitytodriveorganizationalsuccess
Overall, these aspects of Abbey Credit Union highlight its culture of member-focused service, visionary leadership, and dedication to community involvement, setting it apart asauniqueandimpactfulfinancialinstitution.
IfyouwouldliketolearnmoreaboutAbbeyCreditUnionandourinvolvementinthecommunity,pleasefeelfreeto visittheirwebsiteatwwwabbeycucom
West Milton Branch Ribbon Cutting
MemberoftheMonth
CollinsAerospace
C
O L L I N S A E R O S P A C E L A N D I N G S Y S T E M S
Every day, millions of people and defense organizations rely on Collins Aerospace’s trusted landing gear, wheels and brake systems to help them arrive safely to their destination With over five decades of experience supplying landing systems equipment to customers in the commercial, regional, business and military markets, our team of professionals delivers and supports industry leading solutions that exceed the demanding requirements of each of our customers, in the harshest of environments day after day
Collins is uniquely positioned to provide comprehensive solutions to our customers. Our landing systems product line includes hydro-mechanical and electrically actuated brakes, wheels, digital brake control systems, landing gear structures and fully integrated landing gear systems. Through proprietary designs, advanced manufacturing, high-performing materials and state-of-theart testing methods, Collins delivers reliable solutions to meet customer needs.
TAILOR-MADE LANDING GEAR BACKED WITH EXPERIENCE
Collins is leading the development of next-generation landing designs using lightweight structural materials fabricated with additive manufacturing and protective coating systems These integrated hybrid structural assemblies deliver lighter weight solutions, provide resistance to corrosive contaminants and are environmentally sustainable Our diverse team of experienced engineers remain ready to meet the demanding technical requirements of the next generation of aircraft
SUPERIOR PERFORMANCE WITH REDUCED COSTS
Collins wheels and carbon brakes are designed to provide customers with the lowest possible cost of operation throughout its entire lifecycle and with increased reliability and product performance. Our DURACARB® and SUPERCARB® carbon heat sink technology has a long-established record of delivering exceptional value to customers. DURACARB carbon offers superior wear performance compared to competing carbon materials. It enables reduced spare provisioning costs and extended brake life, leading to less maintenance and lower overall operating costs. Operators, airlines and defense organizations across the globe trust SUPERCARB and DURACARB carbon technologies.
WORLDWIDE SUPPORT
Collins is committed to providing best-in-class support, 24/7, 365 days a year Our team of highly-skilled professionals, including product experts, globally-based field service engineers and regional business managers, are strategically deployed close to our customers, offering quicker response times and rapid AOG support
LANDING SYSTEMS HEADQUARTERS The Landing Systems business headquarters, located in Troy, Ohio, has more than 700 employees and sits on the grounds of the historic WACO glider site This facility is the center for excellence for the design, manufacture, assembly and testing of aircraft wheels and brakes for more than 50 military and commercial platforms around the world.
CORPORATE SOCIAL RESPONSIBILITY LIVES DEPEND ON OUR PROVEN QUALITY To learn more, go to collinsaerospace.com At Collins, taking on the world’s challenges extends beyond our business operations. Through transformative investments in our communities, we aim to enable lifelong learning, honor those who serve and create local impact
Director: Jenna Denlinger
Company: Real Estate Agent, Keller Williams Home Town Realty
How long have you been in that role? 7 years
Whis it important to be part of the Chamber Board?
I was first introduced to the Troy Chamber of Commerce when I served as Intern to fulfill a Leadership Troy requirement. Through my time spent with the Troy Chamber, I was front seat to the Boards role in advocating for the interests of local businesses. Now as a serving board member, I can actively engage with our community and contribute to its growth and development. I hope during my term I am able to make a positive impact!
Family: Husband Todd Denlinger, Denlinger and Sons Builders. Daugher, Adeline, 9 soon to be 10. Son Hudson, 7.
Favorite Local Spot: It’s hard to pick a favorite local spot but Purebred for coffee followed by breakfast at Haren’s makes for a perfect Sunday morning. And if you ask my kiddos, no trip to downtown Troy is complete without a stop at Grandpa Joe’s!
ESSENTIAL TIPS
Your sales team's technology stack can sometimes feel like a cluttered garage workshop. Power tools and gadgets remain unused, collecting dust in the back, and when you need a speci c tool, you don’t have the right one.
To help sales operate more ef ciently and drive revenue, it’s time to declutter your tech portfolio, ensuring that every tool you have is there for a reason and adds value to your organization
STEP 1. CONDUCT A TOOLS AUDIT
List the tools your sales team currently uses to track leads, deals, customer conversations, etc. Detail the purpose and speci c use case. If you nd tools without a clear purpose or those that are outdated or inef cient, consider them candidates for elimination.
STEP 2. IDENTIFY MISALIGNMENT
Tools that support multiple projects, goals or team members streamline work ows and enhance productivity Get feedback from your team about what they rely on – or wish they had – for collaboration The best tools are those that centralize processes and information
STEP 3. PRIORITIZE INTEGRATIONS
A tangled web of tools can be mentally and nancially draining Aim for tools that offer extensive integrations, connecting your tech stack on a single platform
STEP 4. GET FEEDBACK
Understand how your team uses each tool and its impact on the organization A straightforward method is to survey your teams, asking which tools they use, what’s missing and what causes unnecessary frustration Feedback can guide your decisions on what to keep, replace, retire or invest in
GET STARTED TODAY
Contact us for a free assessment of your tech stack and to help you map out the best solution for your needs. Whether you’re just getting started or are looking to take greater advantage of technology to improve sales and marketing performance, our team can help.
By Tyler Louth, Chief Executive Officer at Marketing Essentials (mktgessentials.com).
Submit your marketing and sales questions to Tyler at connect@mktgessentials.com.
MemberDiscoutProgam HRExtension:
By Casey Webster, My HR Extension
Federal law mandates several training areas that companies must cover annually to ensure a safe and equitable workplace. Here are the primary areas you should focus on:
1.
Sexual Harassment Prevention
Importance: Sexual harassment training is critical to create a safe and respectful work environment. It educates employees about inappropriate behaviors and provides guidelines on how to report and handle harassment issues.
Content: This training should cover definitions and examples of sexual harassment, reporting procedures, consequences of harassment, and the company's policies and commitment to a harassment-free workplace.
2.
Discrimination Prevention
Importance: Training on discrimination helps prevent unlawful discrimination based on race, color, religion, sex, national origin, age, disability, or genetic information. It promotes inclusivity and diversity within the workplace.
Content: This training should include information on the types of discrimination, legal protections for employees, and how to recognize and report discriminatory behavior.
3.
Workplace Safety
Importance: Ensuring that employees are aware of safety protocols helps prevent accidents and injuries, maintaining a safe work environment.
Content: This training should cover general safety practices, emergency procedures, proper use of equipment, and specific safety issues relevant to your industry.
4.
Cybersecurity Awareness
Importance: With the increasing prevalence of cyber threats, educating employees about cybersecurity is essential to protect company data and personal information.
Content: This training should address topics like recognizing phishing attempts, safe internet practices, password security, and protocols for handling sensitive information.
5.
Diversity and Inclusion
Importance: Promoting diversity and inclusion ensures that all employees feel valued and respected, fostering a collaborative and innovative work environment.
Content: This training should include understanding unconscious bias, the benefits of a diverse workforce, and strategies to create an inclusive culture.
As always, ensure everyone signs a training attendance form and keep it with your training records. This documentation can be crucial if you ever need to demonstrate that your workforce received training during an audit or investigation.
Are you an HR Professional looking to connect with others in the HR role? Join us at the Quarterly HR Roundtable. The HR Roundtable meets quarterly for the purpose of education and networking. The HR Roundtable is open to anyone in the HR role. Want more information? Contact Kathi Roetter.
Welcome New Members! Welcome New Members!
Atlas AI Business Integrations
(937) 303-6566
110 E Poplar St. Suite #6
Sidney, OH 45365
Category: Information Technologies
Brookdale Troy (937) 761-6149
81 S Stanfield Rd
Troy, OH 45373
Category: Assisted Living
CVS Pharmacy (937) 339-3702
804 W Main St.
Troy, OH 45373
Category: Healthcare
Everheart Hospice (800) 417-7535
1350 N Broadway St. Greenville, OH 45331
Category: Healthcare/Not for Profit
Legacy Design Homes (937) 280-5645
2021 Northbridge Tr
Troy, OH 45373
Category: Construction Management
Troy Literacy Council (937) 660-3170 PO Box #7
Troy, OH 45373
Category: Not for Profit
Medicare Resource 4 You
(937) 466-0714
Troy, OH 45373
Category: Insurance
Miamibucs
Troy, OH 45373
Category: Not For Profit Agency
Miami County Locally Grown
Troy, OH 45373
Category: Shopping & Specialty Retail
Pink Power Pest Control
1404 Stony Creek Rd (937) 401-2445
Troy, OH 45373
Category: Pest Control
Welcome New Members! Welcome New Members!
redBERRY & the BIGred Food Truck (937) 552-9125
914 N Market St.
Troy, OH 45373
Category: Catering, Food & Beverage
Remedy Plumbing (937) 989-2212
6789 State Route 41 Suite B
Covington, OH 45318
Category: Services
Salsa City Studio (937) 875-7082
29 S Norwich Rd Troy, OH 45373
Category: Fitness & Massage Therapy
Pink Power Pest Control
1404 Stony Creek Rd (937) 401-2445
Troy, OH 45373
Category: Pest Control
Roberts Brothers Comfort (937) 909-3663
107 E Plum St. St. Paris, OH 43072
Category: Heating & Air Conditioning
Tires Unlimited (937) 703-1089
824 W Main St. Troy, OH 45373
Category: Automotive
Trails End Farm B&B (937) 205-2072
7015 E St. Rt 41 Troy, OH 45373
Category: Accommodations
Did you Know?
Leadership Troy Applications Available for 2025
Leadership Troy is a ten-month long educational program for business leaders already acting as servant leaders in our community. The program begins with an evening retreat to turn a group of individuals into a cohesive network of empowered community leaders. Each month one day is dedicated to a specific issue or challenge Troy and Miami County faces. The program ends with a graduation ceremony. Program dates and additional information can be found online.
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