The Bridge Newsletter - May 2024

THE BRIDGE

4th Annual Rally por Puerto Rico

Trailer Bridge partnered with ATS International to host the fourth annual Rally por Puerto Rico charity golf tournament, raising a record-breaking $143,500 for Habit for Humanity of Puerto Rico. These funds will support the organization’s efforts to create safe, affordable housing on the island.

At the awards ceremony, Habitat welcomed a family who recently received the keys to their new home to share their story and the positive impact of the funds raised. The purchase of their home was made possible through Habitat for Humanity of Puerto Rico Homeownership program which is supported by the Rally tournament.

“Hearing the family’s story is a reminder of how important the work Habitat Puerto Rico is doing and why we rally each year to raise funds to support their mission to serve families on the island,” said Trailer Bridge CEO Mitch Luciano.

Puerto Rico has often been called the heart of Trailer Bridge, and the Rally golf tournament is one way we show our ongoing commitment to the island and its people.

Read more about Rally por Puerto Rico on our blog.

Trailer Bridge Hosts First Rally for Kate Charity Golf Tournament

This month, Trailer Bridge hosted the inaugural Rally for Kate charity golf tournament, raising more than $100,000 for the Kate Amato Foundation. On a sunny Friday, more than 80 golfers gathered at the Ponte Vedra Inn & Club to support the organization’s mission to find safer, more effective treatments for children with cancer.

Every detail of the event was designed to reflect the joyful spirit of the organization’s namesake, Kate Amato - from the custom tournament logo to the butterfly trophies that were hand-painted by pediatric patients at Wolfson Children’s Hospital and Nemours.

Like every Rally tournament, Trailer Bridge covered all costs associated with the event so 100% of the proceeds went to the Kate Amato Foundation.

“Now more than ever community organizations like the Kate Amato Foundation need our support … the work Lisa and Jeff are doing through the foundation in their daughter’s memory is inspiring and I know the funds raised today will make a difference,” said Trailer Bridge CEO Mitch Luciano.

Read more about Rally for Kate on our blog.

Welcome New Employees!

We had double the fun this month with not one, but TWO new employee onboarding sessions. Nearly 40 new team members came to the Jacksonville corporate office, where company leaders shared about our services and culture rooted in relationships.

Branching Out to Build Relationships

At Trailer Bridge, we know how important it is to build relationships with our customers, carriers, and each other. At the beginning of April, members of leadership lived this core value while visiting TB logistics branches in Dallas, Houston, and Kansas City.

Mitch Luciano, Whitney Ennis, Kacy Swanson, Zach Monger, and Melissa Morrison had a whirlwind trip – visiting 3 branches in 3 cities over 3 days. In addition to catching up with old friends, it was a great opportunity to get to know the new faces of TB. The visit may have been fast, but the connections they made while spending time with these teams were priceless.

To celebrate National Pet Day, we asked members of TB Nation to send in pictures of their favorite animal companions to be featured in a social media post. The overwhelming response to the request made one thing clear: Trailer Bridge loves their pets! Enjoy this collection of all the adorable photos that were submitted.

What is Cross-Border Shipping?

Definition: A transportation method where freight travels across an international border while being transported from shipper to receiver. In North America, this means freight going between Canada, the United States, and Mexico.

The North American cross-border freight market is currently valued at more than $235 billion and is expected to exceed $308 billion by 2030.

With this transportation sector becoming more competitive, it’s important to understand how it works to make the most of this opportunity. In our most recent blog, we go over the basics so you can be an invaluable resource to customers shipping freight throughout North America.

Read the blog here.

Get Prepared for DOT Week

What is DOT Week?

DOT Week (officially known as the CVSA International Road Check) is an annual large-scale commercial vehicle inspection that occurs over 3 days and impacts drivers in Canada, the U.S., and Mexico. These randomized inspections can cause transit delays and many drivers will opt to take time off to avoid inspection penalties.

Share these 4 tips with your customers to keep their freight moving during DOT Week:

1. Book capacity in advance

2. Expect longer transit times

3. Be prepared for higher spot rates

4. Communicate with your transportation providers

For more information on DOT Week, read our blog.

Kacy Swanson Celebrated at Women of Influence Luncheon

VP of Employee Services, Kacy Swanson, was celebrated as a 2024 Woman of Influence at an awards luncheon held by the Jacksonville Business Journal. Family and supporters from Trailer Bridge joined

Taking Time for the Team

Everyone has heard of self-care, but team-care is just as important! To celebrate their hard work, the Logistics Accounting team unwound at Buff City Soap, where they bonded while making their own bath bombs.

The team recently attended an annual dinner hosted by the Jacksonville Propellor Club, in appreciation of the U.S. Coastguard (USCG) and Customs & Border Patrol (CBP). At the event, attendees enjoyed a keynote speech and honored two individuals for their impressive contributions to the USCG and CPB.

Puerto Rico Team Participates in 5k Altamesa

As part of TBWell’s Run Club program, the PR team laced up their sneakers and got moving at the 5k Altamesa, benefitting the local nonprofit Centro Ines. As a reminder, TBWell sponsors one 5k per quarter for each employee. The 5k for Jacksonville is preselected, with an email being sent out for sign-ups each quarter. For all other locations, please reach out to wellnesscommittee@trailerbridge.com to be signed up for 5k in your area.

celebrated Spirit Day in style, sporting their brand new hats featuring the year Trailer Bridge was founded.

It’s Tee Time!

Trailer Bridge sponsored the Propellor Club’s Annual Spring Golf Outing, where we were represented on the green by this fabulous foursome. Proceeds from the event go towards funding scholarships for logistics and transportation students and supporting the organization’s community partner, AMIkids.

closely with TBI to ensure our customers’ freight is moved successfully around the world.

One-of-a-Kind Creation

Alejandro Cabreja embraces the TB12 value “Create & Be Fun” as he shows off his custom shop table designed to look like a container chassis. His creation didn’t spare any detail and is complete with working lights, a license plate, and regulation stickers.

Copayment vs. Coinsurance: What’s the Difference?

Congrats to all TB team members who were recognized as this quarter’s award winners!

Customer Service: Stephanie Frazee

Operational: Aidan Fahey

Safety: Alejandro Cabreja

A Copayment is a fixed cost that you pay for medical services.

• On our PPO plan, a primary care medical appointment is a flat $35 for the appointment. This $35 is the copayment.

Coinsurance represents a percentage of the medical cost that is paid by the insurance company after the deductible is met. Prior to the deductible being met, the patient is responsible for the total cost of the billed amount.

• On our PPO plan, Durable Medical Equipment (insulin pumps, CPAP machines, etc.) is covered under coinsurance. This means that after the $2,000 deductible is met, the insurance would cover 80% of the cost of covered services.

• For our HSA plan, all claims fall under the coinsurance. This means that after the $2,500 deductible is met, the insurance would cover 90% of the cost of covered services.

Candice Cooper Noah Searcy

Got Game? Check out these pictures from recent First Coast Games events Trailer Bridge participated in. So far, Team TB is going strong and having a blast!

TB Gives Highlight

Hubbard House Walk

TBGives and other company volunteers came together to raise awareness for domestic violence at Hubbard House’s Stand Up & Stride walk. The event is held annually to show that the community is committed to ending domestic violence and to celebrate survivors.

Dreams Come True Team Kickoff Luncheon

TBWell recently attended the Dreams Come True Team Captain Kickoff Luncheon where volunteers celebrated the organization’s 40th anniversary and planned for this year’s 5k.

In The Chicken Lights

‘In The Chicken Lights’ is a new monthly feature that profiles standout performers in carrier management.

April’s feature was Tim Stegink.

Since embracing the open-booking system and working to build relationships with carriers, Tim has experienced several benefits:

• Higher load count and decreased bounce percentage

• Access to higher quality repeat carriers who pick up a larger percentage of assigned loads

• Ability to book more loads, save time, and minimize fraud by working with carriers he has already used

“Tim has set the standard in our office with Carrier Management. Tim is proving to the rest of the team how successful you can be if you utilize the tools in Mastermind as well as building those relationships with your carriers,” said Strategic Accounts Manager, Jason Angell.

Sales Tip of the Month: Identify Theft Risks with

C.R.A.V.E.D.

When it comes to identifying freight that is at risk for theft, use the acronym C.R.A.V.E.D.

Some of the most stolen items are:

• Concealable: Can be hidden easily or concealed in plain sight

• Removable: Are easy to transport once stolen

TB12 of the Month: Be Curious &

Adventurous

“Remember that things are not always as they appear to be. Curiosity creates possibilities and opportunities.”

– Roy T. Bennett

• Available: Widely available and easy to find

• Valuable: Have value that is monetary or connected to status

• Enjoyable: Fun to own or consume

• Disposable: Easy to sell after stealing

Glossary Term of the Month: Through-Trailer

Definition: In cross-border transportation, this refers to the method in which the freight remains in the same trailer for the entire journey.

Eddie Rainey

This is what the Truck Ops and Safety Team had to say about TB’s Driver of the Month:

This month, we want to recognize TB driver Eddie Rainey Eddie consistently demonstrates professionalism and efficiency, making our collaboration a breeze. His organizational skills and prompt communication streamline our operations. By submitting paperwork punctually and accurately, he ensures that we can provide accurate information to the port and adhere to sailing schedules. I have complete confidence in Eddie’s ability to safely deliver each load to its destination. Please join us in congratulating Eddie for his outstanding commitment to Trailer Bridge and exemplary service to our customers.

The S.E.E.D Program Starts in May!

We are excited to introduce Trailer Bridge’s new approach to upskilling: the S.E.E.D Program, which stands for Skill Enhancement and Employee Development.

Here’s everything you need to know:

• All TB employees are eligible to participate on the first of the month after their hire date.

• 3 micro learning courses - think 15 minutes or lesswill be assigned to you EVERY month via the Learning Management System in Paycor. This will help to foster a culture of continuous learning.

• Topics include time management, negotiation skills, conflict management and customer service.

• Each month, we will pair the micro learnings with an instructor-led smart meeting specific to our business lines or how to cross sell our services.

May’s Learning Focus: Increasing Efficiencies

This month, we will cover topics to help you manage your workday with learnings on Managing Time, Emails, and Negotiations.

If you have trouble accessing your learning in Paycor, please contact Becky Simon (bsimon@trailerbridge.com).

Randall Womack

ACCOUNTS PAYABLE COORDINATOR

New Hires

James Johnson

CLAIMS SPECIALIST

Dawn Saavedra

LOGISTICS ACCOUNTING COORDINATOR

Joseph Linton

INTERMODAL SALES AND OPERATIONS

Meliza Dross

NVOCC LOGISTICS ACCOUNTING COORDINATOR

Promotions

Kayleigh Parker

IMDL ACCOUNTING COORDINATOR

Jillmari Avilés

SENIOR SUPPORT SERVICES COORDINATOR

Upcoming Birthdays

May 2024 Work Anniversaries

May 4th

Star Wars Day

May 5th

Cinco de Mayo

May 12th

Mother’s Day

May 27th

Memorial Day

May 29 - 30th

Group 11 Session 2

Extreme Leadership

MAY 1

Brian Jones

MAY 2

Audrey R. Rigney

MAY 4

Jamie K. Weeks

MAY 7

Leandro Díaz

MAY 10

Juan M. Rivera

Osvaldo J. Candelario Martínez

MAY 11

Eric J. Masotti

MAY 12

Neyshailii Morales

MAY 13

Amy R. Wallace

Melissa C. Morrison

MAY 14

Edward A. Bevilacqua

Tim S. Stegink

MAY 15

Wilniady Sepúlveda López

MAY 19

Sebastian P. Auerbach

MAY 21

Rosanna Amarante-González

MAY 22

Cristian Fontánez Meléndez

MAY 26

Kaelyn E. Bellamy

MAY 28

Samuel West

MAY 31

Jamie Torres Figueroa

Artemio Agosto Pérez

The Marketing Team wants your feedback, suggestions or stories for next month’s Bridge please send to @Group–Marketing

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