Keynote | Connected Experience Design for the IoT - Tim Scanlon

Experience Design for the IoT As things “wake up” Designers tame the complexity.

Tim Scanlon Head of Global Engagement Autodesk Education Experiences @TimScanlon_

2050 Connected Experience?

10B People

75%

Urban Dwellers

5B

Middle Class

2X

Energy Demand

§ Gartner predicts the number of networked devices will surge to 26 billion units by 2020 from about 900 million in 2009,

§ World Economic Forum estimates that by 2020, about 50 billion things will be connected (“Internet of Things Market Statistics – 2015”)

§ IDC predicts that 30B things will be connected to the Internet by 2020 (McKinsey estimates 50B).

© 2016 Autodesk | 6

2.52B 1.72B 1.44B

Gen X 37-52 y/o

Š 2016 Autodesk | 7

Millennial 21-36 y/o

Gen Z 6-20 y/o

CLOUD

MOBILE | AR | VR

SOCIAL

MAKING

DEMAND

PRODUCTION (Intellectual)

PRODUCT

PRODUCTION (Physical)

Image courtesy of Local Motors Inc.

Are you Designing “Dead” Things?

What happens when products and places wake up?

When things wake up, how will we Design ecologies and communities of things?

Machine Learning

Digital Manufacturing

New Value

Co-­‐Creation

The Internet of Things

6 sensors, 100s of thousands of people, 500 trillion data points.

Courtesy of NEST

Courtesy of SmartThings

Courtesy of Ford Motor Company

How can Designers help tame the certain complexity of an IoT World?

Embrace Infinite Computing

“Capture” Reality

Be the Experience Design Epicenter

Leverage “Everyone is a “Designer”

Collaborate Differently

Traditional Product Development Process

0 SALES MARKETING ENGINEERING MGMT PROJECT MGMT ENGINEERING DESIGN DISCIPLINES

© 2013 Autodesk

1

2

3

4

5

6

7

8

Past

PM

Design Engineer

Industrial Designer

Auto OEM

§ Hierarchical § Controlled

Tier 1

Manufacturing Enginner

§ Fragmented § Communication via gate keepers

Design Engineer

Design

PM

Technica l Support

Direct Sales

Direct Sales

Technical Support

§ High volume of formal serial communications

Design Engineer

Design Engineer

Tooling Vendor

Joe’s Machine Shop

CNC Machine Vendor

Shop Manager

CAM Engineer

Machinist

CAM Provider

Post Generator

Line of Communication “Core” Project Team Intra-discipline Project Team

Training Provider

Stakeholder Group

Collaborate in New Ways with New People Business

?

Engineering

Design Disciplines

+

Computer Science

Advanced Manufacturing System Engineers Data Scientist Security Analyst Hardware Partners

Collaboration Present + Future CNC Machine Vendor

§ Open § Seamless

Design Engineer

Tier 1

PM

Technical Support

§ Integrated

Design Engineer

Manufacturing Engineer

PM

Industrial Designer

Direct Sales

Design Engineer

Auto OEM Tooling Vendor

CAM Provider

Direct Sales

Post Generator

Training Provider

CAM Joe’s Machine Shop

Technical Support

Design Engineer

Line of Communication “Core” Project Team Intra-discipline Project Team Stakeholder Group

Collaborate Across Campus

How can Designers help tame the certain complexity of an IoT World?

REAL-TIME COLLABORATION

INSTANT ACCESS

SEAMLESS INTEGRATION

ADAPTABILITY COMMUNICATION SERVICEABILITY UPGRADEABILITY CREATING INSIGHT

digital WorlD

PHYSICAL WorlD

Product IS a Complex system

digital information can manifest in physical forms

physical world is being digitized

Collaborate with

Software Engineers Mechanical Engineers Electrical Engineers System Engineers IT Specialist Data Specialist Information Security Analyst Hardware Partners Business Partner

Designers Can Tame the Complexity of the IoT Experience.

Thank You! @TimScanlon_