Keynote | Design Management Institute - Thinking24 Agile - Tim Scanlon

UX Design Mash-­up: When People, Processes & Tools become "Agile“ Tim Scanlon © 2011 Autodesk Image courtesy of Pi Mobility

Autodesk helps people imagine, design, and create a better world.

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Your Design Segment?

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Project  Tension Schedule

Quality

Imbalance Yields Foundational Project Tension

An amazing movement is rocking our world

© 2010 Autodesk

4 Â values

1Individuals and interactions over processes and tools 2Working software over comprehensive documentation 3Customer collaboration over contract negotiation 4Responding to change over following a plan

12 principles

1Customer satisfaction by rapid delivery of useful software. 2Welcome changing requirements, even late in development. 3Working software is delivered frequently (weeks rather than months). 4Working software is the principal measure of progress.

5Sustainable development, able to maintain a constant pace. 6Close, daily co-­operation between business people and developers. 7Face-­to-­face conversation is the best form of communication (co-­location). 8Projects are built around motivated individuals, who should be trusted. 9Continuous attention to technical excellence and good design.

10Simplicity-­ The art of maximizing the amount of work not done -­ is essential. 11Self-­organizing teams.

12Regular adaptation to changing circumstances

Everyone Go Fast!

© 2010 Autodesk

Torrent of UX Meta Data

Foundational Project Tension

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UX Team Focus Desirable Usable Useful

Dev Team Focus

How can UX Professionals harness the power Agile?

2X-­Functional Teaming 3Iteration UX Metrics

1 Fuel Collaboration

1Fuel Collaboration Optimize for time zones, cultures and disciplines.

Form, Storm, Norm, Perform (Tuckman) per initiative.

All team members co-­create shared vision.

Use story mapping as a x-­functional bridge.

Do not Sprint until the team agrees there is sufficient product definition and backlog.

Budget 20% per initiative for agile overhead tasks.

2 X-­Functional Teaming

Do you have the right team composition?

Do they understand and value UX? © 2010 Autodesk

Key  Ingredients

2 X-­Functional Teaming Ensure team members understand UX investment model, KPI’s and planned outcomes.

Iteration Velocity and 2-­3 week Sprints, along with globally distributed teams trigger interesting behaviors.

“UX Design is cool, Everyone is a designer”.

Establish UX Lead as “Product Owner” when appropriate.

Stay focused on the customer aspect of Minimum Viable Product (MVP).

Avoid drifting into “Feature Stories” vs. “User Stories”.

2 Iteration UX Metrics

3 Iteration UX Metrics Establish UX Process and Product Usability Metrics.

Create a Sprint-­based UX Test Plan that blends formative and summative testing. Get creative!

Continuous Heuristic Benchmarking Dashboard Track UX Defects like Software Functional Defects Ensure your Dev Team has 3 Sprints of backlog.

Leverage UX Upstream and Downstream

1 Fuel Collaboration 2 X-­Functional Teaming 3 Iteration UX Metrics