North Valley Magazine Aug Sept 2022

Page 16



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Get up close to sunbaked beaches and sparkling Pacific waters. Explore more of Mexico than ever before on a weeklong Navigator of the Seas® adventure. Unwind on the golden sands of Cabo San Lucas. Wander cobblestone streets in Old Mazatlán. And ride horseback through Puerto Vallarta’s jungles. Along the way, soak up splashier fun at the resort-style pool deck. Savor dining that satisfies every craving. And make your own legendary plays at Playmakers Sports Bar & Arcade. Sail 3, 4 and 7- night cruises from our home port in Los Angeles for the best memory-making in the Mexican Riviera. Navigator of the Seas® 1-888-799-4284 • aztrailstravel.com480-837-8665


Get up close to sunbaked beaches and sparkling Pacific waters. Explore more of Mexico than ever before on a weeklong Navigator of the Seas® adventure. Unwind on the golden sands of Cabo San Lucas. Wander cobblestone streets in Old Mazatlán. And ride horseback through Puerto Vallarta’s jungles. Along the way, soak up splashier fun at the resort-style pool deck. Savor dining that satisfies every craving. And make your own legendary plays at Playmakers Sports Bar & Arcade. Sail 3, 4 and 7- night cruises from our home port in Los Angeles for the best memory-making in the Mexican Riviera. Navigator of the Seas® 1-888-799-4284 • aztrailstravel.com480-837-8665

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Contact now to book your next Royal vacation!


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*Features vary by ship. All itineraries are subject to change without notice.

Full interior design services available. Schedule a private showroom visit. 15551 N GREENWAY HAYDEN LOOP | SUITE 110 SCOTTSDALE, AZ 85260 480.550.6299 | PARIS-MILAN.COM Nathalie Chianura Visit our showroom to view the best in European furniture design. Full interior design services available. Schedule a private showroom visit. The Heritage of European Luxury Design 15551 N GREENWAY HAYDEN LOOP | SUITE 110 SCOTTSDALE, AZ 85260 480.550.6299 | PARIS-MILAN.COM

2 AUGUST 2022 | SEPTEMBER 2022 NORTHVALLEYMAGAZINE.COM HandmadeStevie's SERVING THESE COMMUNITIES AND MORE: GRAYHAWK DESERT HIGHLANDS DC RANCH SILVERLEAF ESTANCIA TROON NORTH DESERT MOUNTAIN LEGEND TRAIL THE BOULDERS WHISPER ROCK LOVE Luxury in Scottsdale showroom offers contemporary European design Women of ISSUEInfluence 2412 36 ON THE COVER: DennisphotographedNathalieHomeParis-MilanfounderChianurabyMurphy 12 Life. Change. Naturally. Aging gracefully from the inside out with the SottoPelle® Method 14 Written in the Stars Family law attorney, true crime author focuses on ‘narrative’ 17 Small World, Big Smiles Pediatric dentistry puts kids at ease through comfort, care 20 Love in Luxury Scottsdale showroom offers contemporary European design 24 Multiple Hats Esteemed local dentist paves the way as ‘supermom’ 26 ‘Can’t Imagine Doing Anything Else’ Estate attorney approaches work with empathy, touch of humor 28 Era of Impressionistthe Show takes patrons through the world of Monet FEATURES FRESH 6 l InspirationInspirationInspires Lee Perreira continues to raise funds and awareness HOME 30 Trimble’s Tales Al Jennings is someone to crow about 31 l Extraordinary Rides Lexus LC500h Hybrid is a load of fun 32 Problem Solved AT&T offered him an iPhone 11 for $36, but now he’s paying $500 TASTE 34 l Ever the Optimist Lisa Dahl opens her 2nd Pisa Lisa BETTER 36 Soap Opera Preteen cleaning up with her products CONTENTS

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4 AUGUST 2022 | SEPTEMBER 2022 VOLUMENORTHVALLEYMAGAZINE.COMXXII/ISSUE3 PUBLISHER STEVE T. STRICKBINE Steve@TimesLocalMedia.comVICEPRESIDENT MICHAEL HIATT MHiatt@TimesLocalMedia.comEDITORIAL EXECUTIVE EDITOR Christina Christina@TimesLocalMedia.comFuoco-Karasinski ASSISTANT EDITOR Connor Dziawura GRAPHIC DESIGNER Veronica Thurman PRODUCTION MANAGER Courtney Oldham CONTRIBUTORS Jan D’Atri, C.A. Haire, Christopher Elliott, Jordan Houston, Alison Stanton, Marshall Trimble ADVERTISING Sales@TimesLocalMedia.com480-898-6500CIRCULATION CONNECT GET IN TOUCH: North Valley Magazine 1900 W. Broadway Road, Tempe, AZ 85282 Phone: 480-898-6500 • Fax: 480-898-5606 Website: General Email: SUBMISSIONS AND SUGGESTIONS: LETTERS TO THE EDITOR: Letters may be emailed to They may also be sent via mail or fax to Letters to the Editor at our address. Letters may be edited for space and clarity. PRESS RELEASES: Submit press releases via email to STORY QUERIES: Submit one-page queries to us by mail, attention Editorial Department. Accompany any queries with clips and a 50-word biography. STORY SUGGESTIONS: We welcome editorial suggestions from our readers. Please email story ideas to, or mail or fax them to the attention of the editorial department. ADVERTISE YOUR PRODUCT OR BUSINESS: Contact the sales department at 480-898-6500, or email at SUBSCRIBE OR OBTAIN BACK ISSUES: SUBSCRIPTIONS: To subscribe to North Valley Magazine or to make changes to an existing subscription, call 480-898-7901 or visit our website. WHERE TO FIND US: North Valley Magazine is mailed to exclusive communities in North Scottsdale as well as delivered to hundreds of businesses and rack locations in the Scottsdale, Paradise Valley, Desert Ridge, Cave Creek & Carefree areas. If you know of a business that should carry North Valley Magazine, please contact Follow us on Twitter at and join our fan page on Facebook! JOIN THE CONVERSATION

Veterans are personal to singer Lee Perreira.Hisfather was in the Air Force, and his grandfathers were in the Air Force and Marines. Following his mantra of “inspiration inspires inspiration,” Perreira ran 16 marathons in 16 days in mid-June to raise $5,000 for an egress door and a handicap ramp at the Buckeye VFW. “That was my attempt at running 100 miles in 24 hours to raise money for veterans through my nonprofit, 16 x 16,” Perreira says. “The goal was $5,000, and we raised over $15,000. I have so much respect for veterans.” He will present the check in early September. Previously, he collected funds for Chrysalis, AHCF and Arizona Cancer Foundation for Children. “I recently donated my time at Chrysalis, which works with domestic violence survivors,” he says. “I went during a time when people were eating and played songs. Once I started playing, this little girl got closer and closer — then she got really close. Music brings out the best in people.”

By Christina Fuoco-Karasinski

Lee Perreira continues to raise funds and awareness

Inspiration Inspires Inspiration


Several years ago, Perreira decided to consistently release music, longing not to have gaps in release dates. “I don’t make enough money to be able to invest the time and money into putting out a full-length album every year, which is what I would want to do,” he says. “I have tons of tunes. I release something three to 10 times a year, whether it’s a single or an album or whatever. I have two singles ready to drop. I just don’t know when I’m going to do it. I may do fall and winter. I have enough

Lee Perreira raised $15,000 for veterans through his nonprofit 16 x 16 by attempting to run 100 miles in 24 hours. (Lee Perreira/Submitted)

Running 100 miles in one day was the goal; he stopped at 81. He longed to finish, so three days later he did just that. “I’ve been pretty beat up since then,” he says with a laugh. “But seriously, I find it so fulfilling. It gives me extra motivation to work out and be physical. Whenever I do any of these things, personally, I grow a lot. I learned a lot about myself and pushing through tough times.”ATV news outlet filmed Perreira with some of the veterans and, he says, good energy filled the room. To celebrate finishing his run, he’s headed to Costa Rica with his fiancée and then returns to the Valley to play the Musical Instrument Museum on Friday, August 19. He’s pushing “Live @ MIM Pt. 2,” recorded last July. “We actually filmed the night, too,” he says. “We’ll be back with a full 10-piece band. The horn section adds so much energy. The last time I saved the horn section for the encore. Nobody even knew the horns were there. I’ll be using them for more than just the encore.”

Lee Perreira will perform at AugustonMuseumInstrumentMusicaltheFriday,19. (Lee Submitted)Perreira/

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WHEN: 7:30 p.m. Friday, August WHERE:19Musical Instrument Museum, 4725 E. Mayo Boulevard, Phoenix COST: Tickets start at $30 INFO:,

On Father’s Day 2018, he ran 26.2 miles in prison. When he got out, he figured he would promote his record by running and performing at the Rock ’n’ Roll Marathon. Forty-five minutes after he finished, he was onstage performing with his band. “I was devastated afterward,” he says now with a laugh. “My feet were throbbing, and the band was like, ‘Are we doing this again?’ I said, ‘Hell no.’” That, in turn, has lifted up every other aspect of his life. “My business has gone up,” he says. “My songwriting has gone up. My original music reach has gone up. My relationship with my fiancée has improved. I really want to surround myself with positive people and people who are moving in a certain direction.”

Lee Perreira


orth Valley Magazine spoke with female entrepreneurs from diverse industries to get their take on their paths to success. These businesswomen discuss their pivotal moments and decisions that changed the trajectories of their careers.



Naturally. the out with the SottoPelle ®


t age 42, CarolAnn Tutera was told she had the insides of a 92-year-old woman. She had all the classic signs of menopause.“Idon’tknow how I was putting one foot in front of the other,” she Shesays.turned to her now-late husband, Dr. Gino Tutera, for help with feeling better. She wanted to get her life back by enjoying working out, remembering where she put her keys and stopping the night sweats. She is now the co-founder and CEO of SottoPelle and Tutera Medical. SottoPelle® is an international company that trains medical providers on how to use pellets using its proprietary methodology of working with bioidentical pellet hormones. As a medical entrepreneur, Tutera has won numerous awards and recognition for her ability to succeed in a male-dominated industry.Shehas become the “leading lady of authentic aging” and someone who has earned respect in the bioidentical hormone therapy field. A pellet is the size of a grain of rice and is slipped under the skin. “The pellets offer a nice, steady stream of hormones,” Tutera says. “When it’s placed under the skin, the heart regulates it. At rest, everything’s great. Your blood isn’t rushing through you as much. But when you’re working out or even stressed, your blood goes by the pellets faster. Think of it like a kid licking a lollipop. Your body is taking exactly what it needs 24/7. “The body’s a beautiful tool, and we’re helping the body regulate and function.”

Tutera has held steadfast in supporting the mission, determination and dedication to the only thing that matters — helping people. Common sense, coupled with naturallybased bioidentical hormone replacement therapy delivered via a medically based and proven protocol, has elevated SottoPelle® to success with its patients and as a corporate entity.Notably, Tutera led the charge in advancing the healthy and balanced approach to authentic aging. What sets Tutera apart as a leader and influencer is her dedication and persistence. The next step and evolution for SottoPelle® is to support the growth of empowerment in the 50-andolderTuterademographic.advocates“you can be the best you want to be at any age.” Ageism and the negative connotations associated with growing older are slowly dissipating under Tutera’s careful watch. “Adventures in Aging” is her way of life. Tutera supports regular meditation, exercise, eating nutritiously and balanced hormones. She found inspiration in creating a new company: Bolster Beauty by SottoPelle® with the addition of new products coming out to enhance the


Life. Change. Aging gracefully from

By Jordan Houston


nutraceutical Hair Repair & Renew. “Everyone has to find their preferred medium to maximize their lifestyle and achieve overall balance; anything that keeps you active, happy and healthy is the ultimate goal,” Tutera says. “Your way of life is typically established by a pattern of habits or behaviors over time. As we age, how we use our time and energy becomes a topic of focus and concern for many. It is never too late to refocus and redirect your energy to have the life you want at any age.”

CarolAnn Tutera has become the “leading lady of authentic aging” and someone who has earned respect in the bioidentical hormone therapy field. (Dennis Murphy/Contributor)

Tutera Medical 8412 E. Shea Boulevard, Suite 101, info@tuteramedical.com480-874-1515Scottsdale

As a 60-something, Tutera says she has never felt more vibrant and happier. “I strive every day to learn something new and direct my life toward positive energy through my work and helping people,” Tutera says. “I have discovered there is no one panacea for aging, but finding a healthy lifestyle and balance puts you on the right path. “As the old cliché says: Age is just a number. Don’t let yourself be defined by how old you are but how young you feel.”

errie Droban Zhivago knew she was going to be a writer from the time she was 7 years old. “I come from a family of writers — one, the former editor of ‘The New York Times,’ wrote a true crime book about the Kitty Genovese murder. I wrote and studied poetry for years, before turning to plays and eventually novels,” Zhivago says. While she loved spending time writing, Zhivago needed to find something a bit more lucrative to pay the bills. She decided to apply to law school. “I was literally a starving poet when I applied to law school. And apart from needing a career that allowed me to eat, being a lawyer gave me life-changing passion and purpose,” she says, adding that she has been practicing law for over 30 years, 25 of which have been in private practice. “As a former prosecutor and death penalty lawyer, I am also certified to practice at the federal level. With more than 20 years of trial experience I have litigated everything from major felonies, including first-degree murder to ZhivagoDUIs.” is now the owner and CEO of Zhivago Law PLLC, a firm with three locations in Phoenix and Scottsdale. Zhivago Law specializes in family law, which encompasses divorce, custody, support and post-decree modifications, and criminal defense, which focuses on appellate/postconviction matters. As much as she truly enjoys her work as an attorney, Zhivago has never lost her passion for writing.

“This knowledge, combined with my personal experiences, gives me better insight into my clients’ struggles as they navigate their own abusive relationships with narcissists, sociopaths and psychopaths,” she says.

Family law attorney, true crime author focuses on ‘narrative’ By Alison Stanton Kerrie Droban Zhivago is the owner and CEO of Zhivago Law PLLC, but she also is a true crime author and national speaker. (Kerrie Droban Zhivago/Submitted)

For the last 15 years, Zhivago has been a true crime author and national speaker. She recently published her eighth book, “Aurora: The Psychiatrist Who Treated the Movie Theater Killer Tells Her Story.”

...Continues on page 16

“My talks center mostly around the books I write, true stories about deep cover investigations into outlaw biker gangs, organized crime, the mafia and the pathology of the criminal mind,” Zhivago says, adding that when working in law, she uses her last name of Zhivago, but for her writing work, she uses the “nom de plume” of Kerrie Droban.


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When Zhivago is not busy working with clients, writing or public speaking, she enjoys hiking, rock wall climbing and anything that has to do with the ocean. But even as she is enjoying a scenic hike or tackling her latest hobby of jet skiing, Zhivago’s valued clients are never far from her mind.Just as she has found how powerful and effective it can be to tell someone else’s story in her novels, Zhivago is honored to help her clients take control of their own. “Hands down, I love empowering people to be their own rescue, to be able to rewrite their story, tell a different narrative, one that is forward thinking and inspiring. Everyone has a story, not everyone has a voice, and I feel honored and privileged to be able to be that voice for a while and advocate for their truth,” sheZhivagosays. Law is located at 1934 E. Camelback Road, Suite 120-482, and in the Union Hills Corp. Center, 18444 N. 25th Avenue, Suite 420, in Phoenix, as well as in Scottsdale’s Kierland Suites, 6424 Greenway Parkway. For more information, call 480-6123058 or visit To learn more about her work as a true crime author and public speaker, visit

Zhivago says the true crime genre “perfectly complements” her skill set as an attorney as well as her core values of truth and justice. “Being an attorney has enabled me to truly empower those less fortunate and help them not only survive but thrive after crisis,” she says, adding that she fell into writing true crime after having published her first two novels.Zhivago was working on her third book when she was approached by undercover operatives who were infiltrating the Hells Angels.“It’sa long story, part of one of my talks, ‘Doing Time for the Crime,’ but it became my first true crime book, ‘Running with the Devil.’ From there, others wanted me to write their stories,” she says. “It’s now my favorite genre because it combines the best of both worlds — law and writing — and is about uncovering, and discovering, the truth in people and investigations that are sometimes stranger thanZhivagofiction.”says her three-plus decades in law helps her in her work as a true crime author.


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Looking back, Zhivago says she is thrilled with her decisions to become a lawyer and follow her childhood dream of being a writer. “I wouldn’t change a thing. Being a lawyer has been a profound blessing. I could not have asked for a better career choice. Even if I had never practiced, I would always be grateful for the education and knowledge. It is deeply satisfying to be able to be of service to others, to have a skill set that can help people in crisis,” she says. “And as for writing, that is a calling and a passion and something I was born to do. I’m just grateful that I’ve been blessed enough to write in a complementary genre.”

“As a lawyer, whether it’s family law or criminal defense, I focus on the narrative; for instance, what is the client’s ‘Marriage Story,’ what has happened in their relationship that has led them to this point in their lives and how can I best help them navigate conflict,” she“Assays.awriter, I’m doing the same thing. I consider pathology, strategy, conflict and resolution. I call it ‘diving into the lava,’ going deep to go wide. That’s the only way to truly discover not only what happened but why and how the client or character can triumph.”


A Small pediatric15isVasquez-BolducfounderPediatricWorldDentistryDanielacelebratingyearsofherpractice. (Dennis Contributor)Murphy/

ASmall World Pediatric Dentistry founder Daniela Vasquez-Bolduc is celebrating 15 years of her practice, all while balancing the most important job of all — being a mom. The Scottsdale-based dentistry, located at 5533 E. Bell Road, Suite 115, since its inception in 2007, has built a reputation for itself as a hub for family-friendly and patientoriented care for infants through adolescence. “Fifteen does sound like a big number, but it doesn’t feel like it has been so many years altogether,” says Vasquez-Bolduc, boasting nearly 25 years of industry experience. “I never realized when I started on how deeply rooted my career would be. I feel responsible for providing expert service that drives quality oral health and delivers beautiful smiles. This has been my passion and mission, and it is rewarding to see the impact we have on the community we serve.”

A Small World provides professional, sensitive and approachable care for “each child as a member of (our) family,” according to its website. Its services span preventive care, restorative dentistry, sedation and orthodontics. Complimentary exams for ages up to 24 months, as well as complimentary second opinion visits, are also available. “We do pediatric procedures with an emphasis on prevention,” says VasquezPediatric dentistry puts kids at ease through comfort, care By Jordan Houston

World,SmallBig Smiles

Tackling misconceptions

For more information or to schedule a complimentary second opinion visit, head over to A Small World Pediatric Dentistry 5533 E. Bell Road, Suite 115 Scottsdale, AZ gotbabyteeth.com602-296-323585254

Having her own practice also extends flexibility in tailoring her own schedule.

In recent years, she has shifted to working three full days in the office per week.

A Small World’s name reflects its diverse clientele, Vasquez-Bolduc says, treating patients from South America, Canada, Europe, Japan and India, among other parts of the world. With such diversity though comes an array of opinions surrounding pediatric oral health, Vasquez says. Educating her clients on proper preventative care is a top priority, she adds.“There are so many different ideologies about dental care,” Vasquez-Bolduc explains. “Some people think that because they are baby teeth, they do not have to take care of them — but that is not the case.”

“I always knew I wanted to be in my own practice and being able to do things in the way that would benefit the community as much as I can,” she Vasquez-Bolducsays. says she is looking forward to continuing to grow her practice. A Small World recently onboarded Logan Mariano as a part-time associate. It also added another operatory to accommodate its increasing clientele. “It is definitely a cycle of life at A Small World. In the early years I served so many new babies that are now graduating high school,” Vasquez-Bolduc says, highlighting that she sees several second-generation patients now. “That’s the fun — this is not corporate at all. It’s a small practice. To be able to do both worlds — I love it.”


The practice strives to establish long-term relationships with families, starting at initial visits until the child transitions to an adult dentist.“The most rewarding thing is you get to see them grow up and see them as grown teenagers,” Vasquez-Bolduc says. For young ones, the first trip to the dentist does not have to be scary. A Small World was designed with children “in mind,” exuding a “child-friendly, fun atmosphere.”

Decay is pediatric dentistry’s biggest oral threat, Vasquez-Bolduc says. Children should visit the dentist no later than their first birthday. “Don’t wait until the child is 3 to 4 years old. It doesn’t matter if they cry — they are expected to do so — we know how to help them and take care of their teeth at an early age,” Vasquez-Bolduc says. “It kind of wrinkles my heart to see one of the little ones with caries and there isn’t another choice but to do complex dental treatment,” she continues. Maintaining happy smiles Vasquez-Bolduc’s biggest advice to parents is ensuring their kids brush their teeth at least twice a day with a soft-bristled toothbrush and fluoride toothpaste, remembering to brush the top surface of their tongue. Flossing at least once a day is also crucial, accompanied by mouthwash to kill decay-causing bacteria lingering between teeth. “I definitely believe in fluoride. We’ve seen it works. I recommend it to all of my patients to have a topical application when they are at the office,” Vasquez-Bolduc says. “We apply a varnish and recommend using fluoride toothpaste at age 1 and mouthwash after age 4 — it’s one of the greatest things invented in dentistry.”Vasquez-Bolduc also emphasizes the importance of a balanced diet, refraining from “extra-sugary treats” as much as possible. “We are still seeing little kids with a lot of cavities, and the sugar exposure at an early age plays a significant role — especially sugary liquids and its prolonged and frequent use,” she says. Experience and expertise matter Boasting memberships with the American Academy of Pediatric Dentistry, American Dental Association, Arizona Dental Association, Western Pediatric Association and International Association of Pediatric Dentistry, Vasquez-Bolduc says she did not always know she wanted to be a dentist — but never doubted her desire to work with children.“Iknew I always wanted to do something with kids. I was babysitting all the time with kiddos,” Vasquez-Bolduc says. The oldest of five, she recalls wanting to attain a medical career. “I guess I just never had any traumatic experiences with a dentist. … I wanted to go into the medical field — just something pushed me towards dental school,” VasquezBolduc says. She earned her dental degree at the Universidad Central de Venezuela and continued her training in Pediatric Dentistry at the University of Connecticut Health Center. After her residency, Vasquez-Bolduc became a clinical instructor for the Pediatric Dental Department via a fellowship program — earning the Graduated Student Research Award from the American Academy of Pediatric Dentistry. She then packed her bags in 2004 to move to Scottsdale to work for a pediatric dental group.“Itried for a year as a general dentist, and every time I saw kids, I said, ‘This is what I love to do’ — to talk to them, make them feel comfortable, explaining what to expect, it is natural for me,” she says. It was not long before she launched A Small World in 2007 — and hasn’t looked back since.

Managing mom life Professional accolades aside, VasquezBolduc says her husband and daughter are her “lifeAsblessings.”aworking mom, though, balancing career life and motherhood involves sacrifices, making choices, and prioritizing what can be let“Beinggo. a working mom, you are always thinking about timing and how I will be able to get everything done in the day. Thankfully, I have great support at home with my husband. We are a solid team,” Vasquez-Bolduc says.

It features colorful walls decorated with photos of smiling kids and offers a bounty of toys, books, video games and televisions. Many practices are no longer owned by the doctor. A Small World is a small business that is led by Dr. Vasquez-Bolduc. The entire team has a strong culture of placing the patient as the No. 1 Potentialpriority.clients are encouraged to schedule an appointment for a full tour of the practice. Visitors can learn more about A Small World’s services, treatment plans and comfort-care.

Bolduc, a proud mom to her 8-year-old daughter. “We want to see the kids as soon as they have baby teeth. Our goal is to be proactive with educating parents about oral health and getting off on the right foot with their child’s dental needs.”

“At the time, Arizona was exploding with many people and families moving here. It was a great opportunity as a pediatric dentist, because there are plenty of patients,” she says.



LOVE Luxury in Scottsdale showroom offers contemporary European design

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“I consider this like my child; I am proud,” Chianura says of the European contemporary furniture store. Paris-Milan Home offers living room, bedroom and office furniture; lighting; accessories; rugs; home décor; and interior design and home consultation services. With a 3,000-square-foot showroom brimming with timeless furniture pieces, the collection seeks to reflect the “modern world while staying true to the traditions of European craftsmanship.” page

By Jordan Houston U nlike many businesses during the height of the COVID-19 pandemic, Paris-Milan Home founder Nathalie Chianura saw a boost in sales. Boasting more 29 years of experience in high-end European furniture, the French native opened the Paris-Milan Home luxury showroom, located at 15551 N. Greenway Hayden Loop, Suite A110, at the beginning of 2019. She has since made waves in the Scottsdale interior design market, offering contemporary furniture with European flair from Italian and French designers. Chianura attributes her recent success to the number of people now working from home. Pandemic-spending research shows people who spent more time indoors invested more in their spaces by redecorating for comfort, organization and aesthetics.


NORTHVALLEYMAGAZINE.COM AUGUST 2022 | SEPTEMBER 2022 21 French native Nathalie Chianura founded Paris-Milan Home at the beginning of 2019 in Scottsdale. (Dennis Murphy/Contributor)


“It’s timeless contemporary,” Chianura says. “My objective is to find during my visits in the Milan fair and Maison et object in Paris things you don’t see everywhere. It’s where you see all of the new designs — and Europe is the best way to go.”Chianura, born to a French mother and Italian father, says her taste is heavily inspired by her European roots. The caliber of her products reflects “the savoir-faire of artisans and designers working together,” according to the store website. “I think Scottsdale will go more toward contemporary,” Chianura says. “You can see the construction is more contemporary, but we are not there yet.” ‘Calm on color’ European contemporary design flaunts clean lines and furnitureupholsteredMilancommonandmarble,NobleFrenchcontemporaryselectionforfrequentssoul,”theDasophistication,”isaesthetic:accuratelyexplains.purposefultowardfurnishings.modern-yet-comfortableThestylecatersmakingahouseahome,ChianuraShesaystwoquotesrepresenther“SimplicitytheultimateformofbyLeonardoVince,and“AninteriorisnaturalprojectionofthefromCocoChanel.Thefounder,whoItalyandFranceinspiration,curateshertoblendItaliandesignwithclassicinfluences.materialssuchasbrass,Muranoglass,leatherhigh-endfabricsarestaplesinParis-Home.Theuseofleatherandfabricisalso“inspiredby Nathalie Chianura has spent 29 years working in the highend European furniture industry, including stints throughout France. (Dennis Murphy/Contributor)

Roughly 90% of Paris-Milan’s products stem from Italian factories, the founder shares. The rest hails from France, Slovakia, the Netherlands and Spain. While the showroom pushes the envelope for contemporary home furnishings through design and materials, it is Chianura’s personal touch that curates its timeless appeal. “It’s important when you come into my showroom everything is connected — I have a problem with color,” she says, explaining she prefers a “calm” color palette of black, white and neutral tones with pops of Butcolor.there is more to Paris-Milan’s products than meets the eye. Not only are the pieces tasteful and timeless, they are functional as well. “I like the functionality; a sofa needs to be comfortable,” Chianura says. “I will never sell a seat without my customer then trying it out, just as I will not buy my new collection having tried it out and therefore responding to my customer’s request.”

“I am the designer, I am the owner, I am everything,” Chianura says. “People know in two seconds my knowledge. I know where to look. I have a database, supplier and factory with whom I’ve worked with for 29Thyears.”eFrench native says she was ready to hire employees when COVID-19 hit. She then shifted to appointment-only showings as a way to adhere to health guidelines.

“And today, we can see that the development of the real estate park reveals many contemporary architectures, which perfectly reflect my philosophy of contemporary design in the middle of the desert,” she continues. After 11 years, Chianura separated from her business partners to start a new adventure alone, opening Paris-Milan Home on January 9, 2019 — and the rest is history. Not a ‘job,’ but a ‘passion’

Since its inception, Chianura has helmed Paris-Milan Home as a one woman show. The founder handles all operational facets of the business, including curating the collection, designing for clients and constructing the showroom.

The Paris-Milan Home showroom is open from 10 a.m. to 5 p.m. Tuesdays to Fridays and 10 a.m. to 4 p.m. Saturdays. It is also available by private appointment. For more information, visit

NORTHVALLEYMAGAZINE.COM AUGUST 2022 | SEPTEMBER 2022 23 artist’s desire to create the finest products,” the store’s site continues. “It’s classic, elegant,” Chianura says. “I think we have a lot of protocol in France, where you need to sit (like this) and present a nice way to be in society. My design reflects that — elegance is No. 1.”

Chianura’s design studio also “imagines, designs and creates dream interiors,” according to the store’s website. She works with her clients throughout all stages of the design process, from the choice of furnishing style and items to the selection of renovation materials. Artistic at heart Growing up in Lille in northern France, Chianura says she was always artistic. “I was artistic. I liked to do painting and drawing,” she says. “I was very good at school drawing classes, but I wanted to be a businesswoman from a very early age.” “My mom all the time said to me she knows I have a strong personality, and I was working hard at a very early age,” Chianura adds. “I started to do little jobs. At 13, I worked in the bakery, I worked in the clothes store — it was this feeling of connecting with people through communication.”Chianuraspent a year in the U.S. through an exchange program. Although she initially landed in Boston, Chianura moved to Scottsdale in 1992 to work as an au pair. She returned to France after the exchange year and obtained a business degree from the University of Business of Bordeaux. Chianura went on to work with a French furniture chain with 250 stores around the world, specializing in contemporary pieces from international designers, in her hometown. The artist spent several years working in the design world between Lille and Paris. “To visit family every summer here, I could see Scottsdale grow,” Chianura says. “Since the beginning, I said I would come back and I will be an entrepreneur and I will have my business here. It took me 13 years”Chianura in 2005 tackled another milestone in her career, accepting an interior designer position at one of the most famous avenues in Paris – Avenue Montaigne.Historically known haute couture brands such as Christian Dior, Chanel, Fendi and Louis Vuitton, Avenue Montaigne is the place to be for luxury, fashion, design and high-end customer service, Chianura says. “I knew it would be good to take this job to learn how to train with different nationalities,” Chianura says. “You go to training to manage and apply the protocols coming from the different cultures of the Emirates, Russian, American or Chinese. It is important to know the foreign culture from your clientele to better understand them and answer their demand about their project.”In2006, Chianura pitched her first furniture store company, Parizona inc, with her former business partner at the French international furniture company. “I saw the potential of the evolution of Scottsdale,” Chianura says. “When I first arrived, for me, the desert was way more of a measure of contemporary, minimalist and pure line with a touch of elegance. I didn’t understand the presence of a Tuscany style with the desert.”

“I thought the system of appointment would be good — and also quality-wise, it’s only me and the client,” Chianura says. “This system allows me to give my complete attention to their request and thus respond exactly to their needs.” This appointment system remains a part of Paris-Milan’s new structure option.

As Paris-Milan Home continues to flourish, Chianura says she is again gearing up to hire staff. She hopes to arm her team with the same education and training she received while working in Paris. “It’s not a job for me; it’s a passion,” Chianura says. “I’m not married, I work like crazy, my parents were not rich — I invested in this business and I am proud about my accomplishment — and to show to the new generation that it is possible.”


Cue Scottsdale resident Dr. Sara Vizcarra, DDS, DABDSM, DABCP, DABCDSM. Dr. Vizcarra founded Pinnacle Peak Family Dentistry, at 10465 E. Pinnacle Peak Parkway, over 16 years ago. She has since made a name for herself as not only a powerhouse leader in her field but as a philanthropist, educator and, ultimately, supermom. The dentistry, recognized as one of the premier dental offices in the Valley by multiple publications in Phoenix and Scottsdale, offers preventive cleanings, pediatrics, orthodontics, prosthodontics and implant dentistry, as well as more specialized treatments like cuttingedge lasers to treat gum disease. Esteemed local dentist paves the way ‘supermom’as By Jordan Houston

She is complex and juggles multiple hats, shifting roles as a mother, homemaker, daughter, successful entrepreneur and everything in between. But with the increasing pressure to balance motherhood with a healthy worklife balance, it begs the question, what does it “mean” to have it all?

Aside from her practice, Dr. Sara Vizcarra specializesalsoin dental craniofacial medicine, including treatment for sleep apnea. (Dr. Sara Vizcarra/Submitted)

hile there is no

Multiple Hats


Dr. Vizcarra, a single mother of one, also specializes in dental craniofacial medicine, including treatment for orofacial pain, TMJ disorders and sleep apnea at her AZ Sleep & TMJ Solutions practice. “As a business owner you have to wear different hats,” Dr. Vizcarra says. “When I put on my white coat and my loupes, I change my shoes and I’m on the go. It’s my dedicated time with my patients, and I owe them that Despitecourtesy.”staffshortages and other economic hurdles brought on by the COVID-19 pandemic, Pinnacle Peak Family Dentistry continues to flourish, adding new doctors, specialists, exam rooms and state-of-the-art laser equipment.Anditisn’t slowing down anytime soon. “It’s encouraging,” says Dr. Vizcarra, highlighting the addition of husbandand-wife duo Christine Tran, DDS, and Christopher D. Bebeau, DDS, MPH, to the team. “I could not do what I do without them. It takes a village.” Pinnacle Peak Family Dentistry now offers a new water-based laser that aids in tissue preservation, regenerative and bone-building procedures relating to periodontitis. The BIOLASE laser minimizes bleeding, swelling and bruising, according to Dr. Vizcarra. “We are doing periodontal surgery without sutures and without cutting the gums, so it leads to less pain and faster recovery,” the dentist says. “The main thing is it’s painless,” she adds. “The alternative is to send patients to a periodontist to peel the gums off to expose all of the roots in the teeth, scrape and clean them, and then put the entire flapOnback.”topof expanding the number of exam rooms, the staff at both Pinnacle Peak Family Dentistry and AZ Sleep & TMJ Solutions continues to take courses on the latest technology and procedures for better patient care. Dr. Vizcarra highlights education and the company’s culture as a necessity for the success and health of her business. “We feel we are creating a family environment — we call it a dental family,” Dr. Vizcarra continues. “It’s so important to me because I want everyone to come to work and be happy. Over the years, we have worked on creating a culture where staff members feel they are in the right place, providing the best dental care for their patients.”

Dr. graduatedVizcarrafrom the University of Missouri – Kansas City School of Dentistry in 2003. She practiced public health, helping the underserved population, before exploring the continuing education courses that ultimately changed the trajectory of her career. After completing several residencies, coupled with years of treating these conditions, Dr. Vizcarra has become a diplomate of the American Board of Dental Sleep Medicine, the American Board of Craniofacial Pain and the American Board of Craniofacial and Dental Sleep Medicine. A proud mother to her 11-year-old son Luis, Dr. Vizcarra champions balance and organization as means to a bountiful life. “I’m good at compartmentalizing. When I’m at home, I try to remove myself from work. I still send quick texts here and there, but my focus is on family and home life,” she“Duringsays. the early years of my practice, I was going from 5 a.m. to 10 p.m. and it took a toll on my well-being. There was no way I could do that and be a good leader,” she says. “To grow, you must allow for trust, you must employ the right people and delegate. I love teaching and then letting my team fly and flourish. Micromanaging is not my style, and delegating, as well as trusting, have become a big part of my life.” Dr. Vizcarra also fills her cup by nurturing both her mental and physical health through daily exercise, meditation and“Iyoga.amvery good at staying healthy and exercising,” she says. “I pray and meditate — I do all those things that feed my soul.”

The esteemed dentist’s top priority, though, is spending time with her son.

“I make it a point to (either) pick him up from school or we’ll do homework and dinner together,” says Dr. Vizcarra, adding she will be joining Luis on several Boy Scouts trips this fall. “Most of the time I cook every meal, and we always pray.”

Dr. Sara Vizcarra, a proud mom to her 11-year-old son Luis, says organization is crucial for managing her time and balance. (Dr. Sara Vizcarra/Submitted)


“I don’t look at them as sacrifices, I look at them as what I’m supposed to be doing,” she says. “I do make sure I take time to take vacations, because I am much better when I do that — I feel more balanced.”

Dr. Vizcarra, who is studying to become fluent in Italian, says her dream vacation is a 6-month stint in Italy on the Amalfi Coast.Formore information about Dr. Vizcarra and her services, visit

Although life-career-parenthood is a series of compromises, Dr. Vizcarra says she never views her choices as a loss — and vacations don’t hurt either.

She also never underestimates the power of sleep, she says, with a strict 9 p.m. bedtime and 5 a.m. wake-up call.

Kierman, who began practicing law in 2005, opened Kierman Law in March 2017. “Generally, I practice estate planning — meaning wills, trusts, powers of attorney, and guardianship,” she says. “I also work in estate and trust administration, which is helping families figure out exactly what it means to transfer assets upon the death of a loved one. “And I work in probate court when assets are not held in a trust and court cases must be opened.”Oneof the best things about being an estate attorney, Kierman says, is she gets to work mostly with families, as well as small businesses, that are growing or transitioning to becoming a family partnership. “I really care about my clients. I listen to what they have to say and what they care about, and I draft the estate plan that works for them and matches their goals,” she says.

“This always resonated with me. So, I think I always knew I wanted to be an estate attorney,” says Kierman, managing partner at Kierman Law in Scottsdale.

Estate approachesattorneywork with empathy, touch of humor


By Alison Stanton Allison Kierman began practicing law in 2005 and opened Kierman Law in March 2017. Murphy/Contributor)(Dennis

Kierman’s grandparents also helped influence her decision to get into estate planning.“Theytold me I could be a doctor, a lawyer or a teacher. Growing up with them really inspired me,” she says, adding that although her grandparents have passed away, her family is still working through their trust and various business structures to maximize the assets and minimize the family’s tax burden.

Growing up in a small ranching and farming town in Texas, Allison Kierman remembers often hearing the phrase, “You’d have to sell the farm to pay the taxes.”

Kierman is aware that the idea of planning for what happens after death can be sad and even overwhelming for many of her clients. She says she tries to keep the mood light when speaking about her services. “We laugh a lot during my client meetings,” she says. “I try to focus on the funny and ridiculous aspects, like what

‘Can’t Imagine Doing Anything Else’

14362akierman@kiermanlaw.comone.N.FrankLloydWright Blvd., Suite 1000 Scottsdale, Arizona 85260 Allisonkiermanlaw.comKierman

Life Planning Made Easier

Kierman Law will help you identify your personal needs, make sound life planning decisions, ensure your family and children are protected, and will give you peace of mind. Estate Planning Protect your family and financial assets for the future. Ensure your elderly or special needs family members, pets, and other loved ones are provided with long-term caretaking and assistance.


Alleviate the stress and paperwork associated with finalizing estate plans after the death of a loved

One of the most common myths surrounding estate planning, Kierman says, is that people believe they don’t have enough money for a trust or an estate plan. When she meets with clients who feel this way, Kierman explains how trusts and plans are not just about what assets they may or may not have. “They are about simplifying things for your surviving loved ones and making things easier for them,” she says. “For instance, if you own a house, it’s often a good idea to put the house in trust to avoid probate.”

An example of this advice occurred recently when Kierman met with new clients who had learned some sobering and surprising news. “Through new DNA testing, they found out the husband had a child he didn’t know about. The wife was smart to realize they are now considered a blended family,” she says. To ensure that the wife did not lose any rights to the couple’s assets, Kierman says they put together an estate plan, despite the fact that the clients did not own a great deal.

Looking back, Kierman says she is pleased that she followed her grandparents’ advice as well as her own gut feeling to get into estate planning.“Ilovehearing my clients’ stories — where they are from, what they’ve learned, what they did successfully or unsuccessfully with their families or businesses,” she says. “I think I learn as much during my client meetings as theyKiermando.” is also very appreciative of the many referrals she gets from her clients, adding that it always “makes (my) heart smile” to know that someone enjoyed working with her enough to share her name with someone else. “A woman recently came to me as a client. She said she was referred to me by a friend. She then told another friend she was seeing her estate attorney and the second friend said, ‘Oh, no, you must see my attorney.’ Lucky for me, both friends were clients and both sent the new client my way,” Kierman says. “Sometimes it’s really a small world.”

While Kierman knows she specializes in an area of law that can be challenging for her clients at time to face, she knows she is helping them with a very important task.”

Kierman also understands that, because the idea of estate planning can be challenging for people, they often put off this important task. “Many of my clients start our meetings by saying, ‘I’m embarrassed to admit we haven’t done this yet,’” she says, adding that she always reassures clients there is no need to feel that way. “The good news is that they didn’t need it yet, but obviously that sentiment only lasts so long,” she continues. “At some point, we all need a plan. Death is one of the only unavoidable facts of life.”

Probate and Trust Administration

happens when your wife remarries her tennis coach, to keep things light hearted.”

When she is not at the law office, Kierman enjoys spending as much time as she can with her two kids, ages 10 and 12. “We love to hike, travel, listen to music, and play games,” she says. “We have two labradoodles, and we take nightly walks or swims with them. I’m always looking for a new adventure for my family.”

“I can’t imagine doing anything else, honestly. I offer a service that my clients will 100% use at some point in their lives,” she says.Kierman Law is located at 14362 N. Frank Lloyd Wright Boulevard, Suite 1000, in Scottsdale. For more information, call 480719-7333 or visit

Show takes patrons through the world of Monet Era of the Impressionist

Because of this, the show setting the scene of what France might have looked like during that period with a sea of hot air balloons.

To complement the time-traveling element, the show also features the music of that period by Claude Debussy and Maurice Ravel as well as Luca Longobardi.

“This is the first show where he doesn’t have any popular songs. He stuck to just music of the period.”

“So that became a symbol, and when the war was over, people loved to just take rides in them.”

“Luca felt the pull of this is a period where the music that was being written was very close to the art,” Ouzounian says.

The show’s artwork is complemented by the music of Claude Debussy, Maurice Ravel and Luca Longobardi. (Patrick Hagdon/Lighthouse Immersive)

“Massimiliano Siccardi always likes to do more than just an artist, and he realized that what a lot of people had never really clued into was that the impressionists and Monet were very much part of a specific time in French history,” says Richard Ouzounian, a creative consultant at Lighthouse Immersive. “They painted the way they did because of what happened before them and what was going to happen after. So, the show kind of tackles that by taking us into Paris in roughly 1874, which is where the first impressionist exhibition was, and keeps us there for about 15 to 20 years, until impressionism had either faded out or the people who were painting it had gone into other areas.”

By Alex Gallagher


After taking viewers to the world of Vincent Van Gogh and piloting patrons through the Klimt Revolution, Lighthouse Immersive is leaping into France’s impressionist movement.“Immersive Monet & the Impressionists” is largely centered around the works of Claude Monet and features pieces by 20 other artists — including Édouard Manet, Henri de Toulouse-Lautrec, Pierre-Auguste Renoir, Edgar Degas, J.M.W. Turner and PaulShowCezanne.creator

“(Balloons) have a great deal of historical as well as artistic meaning because France was coming off a really bad period,” Ouzounian says.“Just before this movement, there had been the Franco-Prussian War where they laid siege to Paris for two years and no food could get in. The only way food could get in sometimes is if a hot air balloon floated over the line and dropped food parcels on the city.

“Immersive Monet & the Impressionists” is primarily centered around the works of Claude Monet but also features 20 other artists. (Patrick Immersive)Hagdon/Lighthouse

That was especially useful when they painted outdoors, which they loved to do. That was another sign of the impressionists; they did what they called “En Plein Air,” painting in the open air, and they used naturalWithlight.ashow that deviates heavily from the popularized shows centered around one artist, Ouzounian said he believes this show best exemplifies the goal of Lighthouse Immersive. “One of the things that Massimiliano Siccardi always believes in is that art doesn’t exist in a vacuum,” he says. “That’s why this show is very much rooted to the period to the people and everything around them.”


“Everybody wants to see Monet’s sunflowers, so the show gives us minutes of Monet’s sunflowers and other artists’ flowers but then it goes into different sides of Paris,” Ouzounian says.

WHEN: Various times through Sunday, September 18

WHERE: Lighthouse Artspace Phoenix, 4301 N. Scottsdale Road, Scottsdale COST: Tickets start at $40 INFO:

Not only were hot air balloons a symbol of hope for the French, but it was also at a hot air balloon studio owned by Félix Tournachon — better known by his professional name, “Nadar” — where the first impressionist exhibition took place in 1874.After acquainting viewers with 19th century France, the 500,000 cubic feet of projection space transforms into an immersive iteration of some of the most notable works of the period. They include Monet’s “Impression, Soleil Levant” or “Impression Sunrise” and “The Gare Saint-Lazare: Arrival of a Train,” Manet’s “Le Déjeuner sur l’herbe” or “Picnic on the Grass,” and de Toulouse-Lautrec’s posters for the Moulin Rouge — which were so popular folks would often scour the streets to rip down the posters to frame. From there, the show kicks off by showing Monet’s most famous works, his sunflowers.

“Immersive Monet & the Impressionists”

This was an easy task to display, as the impressionists were some of the first artists to capture reality in the most ironic sense. “The irony is because they weren’t trying to paint reality, they wound up capturing reality better,” Ouzounian says. “That’s a great paradox in a wonderful way of impressionism.”Thisisbestexemplified by the works of Renoir, whose paintings focused on ordinary people.“It’shard for us to believe now, but that was never done,” Ouzounian says. “(Painting) a bunch of people sitting in a cafe, having wine and laughing, that wasn’t the kind of material you painted in that period.”Notonly did the impressionists flip the script on what was being painted, but they also innovated how people created as well. “The impressionists painted with shorter brushstrokes and they also used a lot of bold colored paints because, by this point in time, paint was being put into zinc tubes already mixed,” Ouzounian says. “So, an artist could go out with like 15 of his favorite colors and just paint.”

The judge and jury were thoroughly entertained by his tall tales but ruled against him and the lawsuit was thrown out of court.

uring the late 1880s, pulp fiction dime novels created larger-than-life myths and legends of Old West figures like Wild Bill Hickok, Belle Starr, Calamity Jane and Jesse James. These were followed in the 20th century by Hollywood shooting stars like Tom Mix, John Wayne and Clint Eastwood. This raises the question: Were there any who might be called intelligence challenged? The Old West wasn’t a place for the meek. Lawmen had to be as tough and cunning as the culprits they had to deal with. Keeping the peace was a grim and deadly business, but a few did provide peace officers some comic relief. Take, for example, Al Jennings of Oklahoma.Duringhis long and colorful life, Jennings was a cowboy, lawyer, gunslinger, train robber, jailbird, preacher, politician, author and movie star. In his autobiography he claimed to have robbed 15 or 20 trains, but it was another exaggeration. His career only lasted 109 days before he was captured and sent to prison. He once claimed to have outshot James in a shooting match, but his math must have been skewered because James had been dead for several years at the time the match supposedly took place. His first attempted train robbery was almost his last. Unwittingly, he stood in the middle of the tracks pointing his pistol at the approaching locomotive. The train didn’t stop, and Jennings jumped off the tracks just in time. His second attempt, Jennings used too much dynamite and accidentally blew up the express car while trying to open the safe. He did manage to salvage a jug of whisky and an armload of bananas. The third time was the charm, and the robbery netted him $27. He was captured and given a life sentence in the pen, but in 1904 he received a presidential pardon. Jennings then went into politics and ran for governor of Oklahoma. His campaign slogan was, “I promise to be honest for a year if I can hold out that long.” Jennings finished third in the primary. After, he became an evangelist, claiming passing the collection plate in church was no different than robbing passengers on a Altrain.decided to write his autobiography, “Beating Back,” embellishing his days as a notorious train robber, and Hollywood came calling. The movie moguls wanted to make a film and asked Jennings to star as himself. He went off to tinsel town, where he was heralded as a “real Old West outlaw.” Soon, Jennings was a celebrity.

Al Jennings was a cowboy, authorpreacher,robber,gunslinger,lawyer,trainjailbird,politician,andmoviestar. (Marshall Trimble/Submitted)

Jennings had his last gunfight one night when he was sitting on his front porch and heard a noise down by the hen house. Thinking a burglar was on the prowl, Jennings accidentally shot his prize rooster.

The Bungling Burglar

He starred, consulted and wrote the screenplays for more than 100 films.Fortunately, by following his scripts, Jennings’ train robberies fared much better than the ones he lived. Jennings stood only 5-foot-1 with his boots on. One might say the only thing tall about him was his tales. He married a woman a foot taller than he and always called her “the little woman.”



In later years he retired to his little ranch in San Fernando Valley and raised chickens. One evening in 1945, while listening to “The Lone Ranger Show” on his radio, Jennings was outraged to hear the Masked Man shoot the gun out of outlaw Al Jennings’ hand. “Nobody could ever shoot the gun out of Al Jennings’ hand,” he bellowed and promptly sued the Lone Ranger.

Al Jennings is someone to crow about By Marshall Trimble

Extraordinary Rides


The LC500 features an interior valued at $3,600. (C.A. Haire/Contributor)


By C.A. Haire T he LC500 is a top model in the Lexus lineup. It’s so exclusive, only 2,000 are imported from Japan each year. The more common engine is a potent 5.0-liter V8 cranking 471 horsepower, reaching 60 mph in brisk 4.4 seconds.Fueleconomy is listed at 15/25 mpg with 19 average. This car is the hybrid version, called the 500h. Horsepower drops to 354, and 0-60 time is 5.8 seconds. The claimed advantage is improved fuel economy, at 26/34 mpg with 29 average. This unit was loaded with plenty of options. A carbon fiber roof, floor panels and rear wing adds $3,275. How about $3,600 for “Alcantara-Manhattanhenge” leather? Add sport seats, audio and other items, we are up to a tidy $115,825. Despite the large 21-inch wheels, and run-flat tires, the ride and sport seats are comfortable on long trips. The cornering ability on tight corners is excellent, with strong brakes to stop in a hurry. While acceleration is not as brisk as the V8 version, most drivers will find it adequate. They will appreciate the overall superb build quality that comes from the Japanese factory, too, but that is what we are paying for. This is a true sports car, so it has practical limitations. The rear seats are tiny, just enough room for the family pet or groceries. The trunk is also small, at 5 cubic feet. The micro sun visors are not effective at blocking out sun’s rays. But who cares when you are having fun? In a week of driving, we put about 600 miles on the clock. Real-world fuel economy was 25 mpg average, with best of 31 on highway trips. While this is less than the 25/34 claimed, it’s still better than the 19/24 we observed in the V8 car we had earlier. But the latter nonhybrid car is $6,000 cheaper to purchase, and that can buy a lot of gas. Take your pick.

Lexus LC500h Hybrid is a load of fun

The LC500 is a top model in the Lexus lineup, featuring the option of a V8 engine or a hybrid version called the 500h. (C.A. Haire/Contributor)

Question: While I was porting three of my cellphones to AT&T, a company representative told me adding an iPhone 11 and a fourth line would cost $1 per month over 36 months. It seemed like a good deal. The representative told me to wait for three billing cycles for the credit to show up. But after three months, I didn’t get the credit. Instead of paying $36 for the iPhone 11 ($1 a month for 36 months), I’m paying $500 ($13.89 per month). I spent many hours contacting AT&T through phone calls and store visits, and they would not honor their sales quote.

Answer: If AT&T offered you an iPhone for $1 a month — which seems like a great deal — it should honor its offer. You sent a transcript of the online chat between your wife and an AT&T representative. It certainly looks as if you had a promise in writing. I tried to find your offer online to see what went wrong, but I couldn’t. Instead, I found a dizzying array of iPhone offers on the AT&T site. And I know if I’m confused, chances are, so are a lot of other people. Some of these bewildered readers may work forSo,AT&T.what went wrong? It’s difficult to know for sure. Sometimes, companies just make mistakes when they handle your paperwork. And yours was a somewhat complicated transaction because it involved porting three numbers and adding a fourth. Chances are, someone just pushed the wrong button. If this ever happens to you again, feel free to reach out to one of AT&T’s executives. I publish their names, numbers and emails on my consumer advocacy site, I reached out to AT&T on your behalf. A representative responded directly to you, apologizing for your billing problem. AT&T applied the credit for $500, as promised, which left you a positive balance of $82. “Please allow one to two cycles for the bill to reflect changes,” it added. Where have I heard that before?

— Dominic Changco, Salinas, California


By Christopher Elliott

Question: I rented a car in Maui from Alamo in 2017. It rained heavily for one day and the car floor became soaked. All doors and windows were closed. I noticed water leaking from the vents, indicating possibly faulty weatherstripping. Enterprise, which owns Alamo, now says it salvaged the car and the engine won’t start, even though we drove it there. They want me to pay $14,700 for the vehicle. Can you help me get this claim dropped?

Answer: It’s highly unusual for a car rental company to take five years to process a claim. For that reason alone, I decided to look into yourYoucase.should never, ever pay for damage to a rental car. Before you rent, ensure you have sufficient insurance. You can get coverage through your auto policy, your credit card, the car rental company, or online through a company like But whatever you do, don’t rent a car without insurance.Otherthan the timing, there were a few more strange things about your case. You say you drove the car to the Avis lot. But now Avis (via Enterprise) claims the vehicle is undriveable. You also claimed you had the windows and doors closed, yet the water still came into the vehicle. If that happened anywhere else in the world, that might have When Loc Nguyen ports three phones to AT&T, the wireless carrier offers him a fourth line for just $1 a month. But it never follows through and now he has to pay a total of $500. How can he fix

I would like AT&T to credit me what we already paid and only charge us $1 per month for 36 months for the iPhone11, as agreed. Can you help me? —Loc Nguyen, Sunnyvale, California

Dominic Changco to pay $14,700 after one of its rentals gets water damage. But why did it take five years to get the paperwork? Five years later, he got a $14,700 bill from Avis. Does he have to pay?


AT&T offered him an iPhone 11 for $36, but now he’s paying $500

Problem Solved


Phoenix Water is installing new pipelines between 32nd Street and Bell Road and 26th Street and Northern Avenue and pump stations to ensure all customers will have access to safe, clean and reliable drinking water for generations to come. These improvements will help move water supplies during water shortages along the Colorado River.

Scan for Escaneainformationmoreparamásinformación



Lay-DPP-Project2SpecialUpdate-NVM-Horz-6.30.22.indd 1 7/18/22 2:04 PM

Construction schedules are subject to change. The City of Phoenix and its contractors recognize the inconvenience of construction and we thank you for your patience and support! Installation of the Drought Pipeline is more than halfway done! We are currently on schedule for all pipe installations to be complete by late 2022. Drought Pipeline Project Improvements Include: 12 miles of new pipelines. Delivering a reliable water supply. 4 water booster pump stations. Transporting and boosting clean water throughout the water distribution system. Pressure-reducing valve stations. Regulating and maintaining safe water pressure to provide better water distribution.HOTLINE: 602-235-2666

Christopher Elliott is the chief advocacy officer for Elliott Advocacy. Email him at or get help with any consumer problem by contacting him at been unlikely. But we’re talking about Maui, which is one of the rainiest places on the planet. Big Bog on Maui is the seventhwettest place in the world. The real question is who is responsible for weatherproofing the rental car — you or the rental car company? I would say it’s on the car rental company to send out a vehicle that’s roadworthy. But it’s a shared responsibility. It’s also up to the driver to make sure the car is operated safely and carefully. I don’t think you could have known your car couldn’t withstand the rain until it was too Anotherlate.problem with your case is you didn’t have any paperwork. It looks like you had either misplaced it or discarded it, hoping the Avis claim was in the past. Only it wasn’t.Youcould have contacted Enterprise about your case to find out why it took so long to get this case settled. I list the names, numbers and emails of Enterprise executives on my consumer advocacy site, I asked Enterprise about your $14,700 bill. A representative acknowledged a five-year wait was “a bit strange.”“Ourrecords indicate that the vehicle in this case sustained flood damage at a hotel,” the representative said. “The hotel denied coverage, and the customer did not have a damage waiver. There was a refusal to pay the damages that was documented and then following, there was a series of subsequent followup communications between us and the customer regarding payment. The customer has been sent to collections for nonpayment, and I believe the letter he sent you is the most recent letter from collections.” Enterprise would not drop the claim, but you still have options. You can find out if the credit card you used to rent the car would pay for the damage. Or you can contact your auto insurance to find out if you might be covered. In any case, this isn’t the end of your road.


Pisa Lisa Oak Creek introduced new dishes like the antipasto selections Lisa’s Plate, an antipasti sampler with fresh bocconcini mozzarella, tomatoes, finnochio slaw, magic mushrooms, caselveltrano olives and fireroasted artichokes. e dessert menu is rich with choices like affogato and newcomer cookie monster, a warm and molten giant chocolate chip cookie sundae with strawberry-stracciatella plantbased gelato (vegan and gluten free). e lemon lover’s cheesecake made with homemade limoncello is among the favorite flavors, which change seasonally. Beverage offerings include natural sodas, local mead, 16 taps for craft beers, and wines. Grab-n-go items are aplenty, including paninis, prepped pizzas, morning treats and locally sourced roasted coffee. e new 3,500-square-foot restaurant has an expansive dining area with 110 seats (64 indoors, 46 patio seating) as well as two communal artisan-style butcher board tables. e elevated bar (seating 14) surrounded by an eclectic collection of music memorabilia from the ’60s, ’70s and ’80s are sourced from a Capitol Records executive by Dahl’s brother, Jay Levinson. e centerpiece is an 8-foot

Lisa Dahl opens her 2nd Pisa Lisa By Christina Fuoco-Karasinski

Ever the


Lisa Dahl opened her second Pisa Lisa location in the Village of Oak creek in July, making it her sixth restaurant in red rock country. (Scott Yates/Submitted)

Acclaimed chef Lisa Dahl is ever the optimist — even when it came to opening her second Pisa Lisa in the Village of Oak Creek in July. “I didn’t like the idea of opening the slowest month of the year, but, in a way, it’s a godsend,” Dahl says. “ e busiest month is around the corner — September, October. is is giving us the opportunity to ease into it. What I’m thrilled about is it’s not really slow. at’s blowing my mind.” Serving wood-fired pizzas, organic salads and artisan gelato, Dahl’s Pisa Lisa debuted in 2013 and quickly became a destination. e new Oak Creek store is her sixth restaurant in red rock Namedcountry.afteran affectionate term given by Dahl’s late father, Pisa Lisa shares signature personalized touches evident throughout the restaurant.Popularfood selections are named after her family members, like the Da Dorothy pizza after Dahl’s mother and made with Mother sauce, provolone-mozzarella, fennel sausage, picante peppers and Parm-Reggiano; and the Justino pizza dedicated to her late son and made with Ricotta, provolone-mozzarella, San Danielle prosciutto gold, organic arugula and white-truffle oil. e new location will also feature Tuscan tomato bisque soup along with gluten-free, vegetarian and vegan options. To meet customer demand, there are two Mugnaini pizza ovens, both embellished with mosaics, as the expansive space has allowed Dahl to broaden the dine-in menu inspired by Pisa Lisa’s first location. “We have two ovens and they’re bigger than our original, so wait times are less,” she says. “All the people (in and around Oak Creek) have been waiting a long, long time — three years — to go through COVID. e timing got us between a rock and a hard spot. Labor and construction hit us square between the eyes and delayed us. We were committed to the project, though. At long last, it’s darling.”

vintage chandelier fitted with handblown glass and LED lights made by sculptor Dale Evers. Cooking with love As the executive chef and CEO of the Dahl Restaurant Group, Dahl has earned international recognition for her cuisine stemming from five restaurant concepts: Mariposa, Cucina Rustica, Pisa Lisa, Butterfly Burger and Dahl & Di Luca Ristorante Italiano. Her cooking styles are diverse, including traditional Italian cuisine, rustic Mediterranean fare, South Americaninspired dishes, creative burgers and woodfiredDahlpizza.lives by her mantra, “When you cook with love, you feed the soul.” She’s hoping to spread those feelings to the Valley — when she finds the right space and offer. “I wanted to be stronger operationally in Sedona first,” she says. “I always planned it with the hopes before the pandemic that Pisa Lisa and Butterfly Burger were the types of restaurants that would do well in any market. I want to first go into San Diego and Phoenix where we’re so well known by travelers.”


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Still, she’s a celebrity in Sedona. Dahl recently struggled to leave a coffeehouse because three locals jumped up to share their love of her food. “I had my earbuds in. I had to take them out,” she says with a laugh. “ ey were beaming. ey had been in at the early stages of Pisa Lisa. ey loved it and were telling me how proud they were to have something they could call their own out here on that side of Dahl,town.”whomoved to Sedona 26 years ago from the Bay Area, immediately saw a need for restaurants in red rock country. She lives in Oak Creek, in a townhouse on the heels of Cucina Rustica. Along with being a two-time James Beard House-featured chef, Dahl was recognized with the top honor of 2019 Food Pioneer award by the Arizona Restaurant Association’s Foodist Awards. “I feel like a pioneer,” she says. “ is is too pretty out here to not be thriving. is is the gateway to Sedona.”

When the pandemic forced Stevie Gillies to attend school virtually, her father thought it would be fun to experiment with creating soap. “My friends and family liked it, and they encouraged us to sell it,” says Stevie, an 11-year-old Anthem Prep student who lives in CaveWithCreek.thehelp of her parents, Steve and Teri Gillies, Stevie caught the entrepreneurial bug and together they founded Stevie’s Handmade LLC.She has been selling her handcrafted, artisan soaps at local farmers markets and fairs for two years. Some of her signature scents are apple shea butter, marshmallow and vanilla latte, charcoal and shaved cedar, juniper and sage, orange crush, shaved cedar, coffee bar, pink lady apple, birch and juniper, lavender, strawberry, mango and papaya, and coconut lime.Terri says her daughter’s shyness has abided some since she started her business. “ e best thing has been watching her confidence take off,” says Terri, an analyst at PXG. “She loves the farmers markets. Everybody’s been so supportive. Her confidence has grown, and she’s come out of her shell a little bit. She loves doing it. It’s fun for her, and it’s been great overall.”

“She loves telling people about it, her favorite scents and the soap that moisturizes best. is is all her. If she wants to stop tomorrow, we’re done. But we’re proud of her.” cleaning up with her products


Stevie’s Handmade LLC has also taught the preteen practical math skills and the value of money and being creative. “She lights up talking about her soap,” says Steve, a motorcycle mechanic.




Stevie’s Facebook:stevieshandmade@gmail.comHandmade@stevieshandmade Soap Opera

By Christina Fuoco-Karasinski

Stevie Gillies shows off her homemade soaps in Cave Creek. (David Minton/Staff Photographer)


Let’s get your sexy back, without the snoring! Dr. Sara Vizcarra Relief is Possible Yes, you read that correctly! Snoring Isn’t Sexy

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