The World of Hospitality - Issue 35 2019

THE WORLD OF

HOSPITALITY Hotels, Bars & Restaurants

Issue 35 2019 | ÂŁ4.99

Rosewood, Bangkok Everything from the external design of the building to the window blinds captures the richness of Thai culture.

The Negresco Hotel Studio MHNA continues it collaboration with the Negresco Hotel, a mythical palace that reinvents modern luxury.

Pillows Grand Hotel Reylof One of the grandest properties to grace the streets of Ghent, the palace which houses the hotel dates back to 1724.

CONTENTS

THE WORLD OF HOSPITALITY

Issue 35 Contents 4

The Team Managing Editor Antony Holter antony@theworldofhospitality.com Editor Simone Couture editor@theworldofhospitality.com Sales Director Jamie Bullock jamie@theworldofhospitality.com

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Sales Manager Gina Stefano gina@theworldofhospitality.com Editorial Manager Amanda Martin amanda@theworldofhospitality.com Publishing Director Martin Holmes martin@theworldofhospitality.com Creative Director Josh Holmes BSc josh@theworldofhospitality.com

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Studio Director James Sayer james@theworldofhospitality.com Studio Designer Richard Bland richard@theworldofhospitality.com Accounts Department Rachel Jackson accounts@theworldofhospitality.com

Publishers

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B2B Digital Media Ltd. Office 15, Second Floor, Innovation House, Discovery Park Ramsgate Rd, Sandwich, CT13 9FD Tel: 01227 937174

Cover Image Courtesy of: Studio MHNA Every effort is made to ensure the accuracy and reliability of material published in The World Of Hospitality however, the publishers accept no responsibility for the claims or opinions made by advertisers, manufactures or contributors. No part of this publication may be reproduced or transmitted in any form or by any means, mechanical, electronic (including photocopying) or stored in any information retrieval system without the prior consent of the publisher.

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ROSEWOOD

Rosewood Bangkok Hotel One of the challenges of hotel design is

Bangkok’s 159 rooms and suites will not have

tower, which was designed by New York

to create a sense of travel and place while

to worry about waking up and not knowing

architecture firm KDF (Kohn Pederson Fox)

maintaining international standards of comfort

where they are, since everything in the new

with Tandem Architects as executive architect.

and facilities. At the newly opened Rosewood

hotel has been designed to capture the spirit of

in Bangkok, where everything from the

The striking contemporary form, which is

Thailand.

comprised of two connected structures,

external design of the building to the window blinds captures something of the richness of

The 27th hotel to be part of the international

Thai culture.

Rosewood brand; the new five-star Bangkok

It’s a disappointing experience to travel halfway across the world and find yourself in a bland,

landmark is owned by Thai development company Rende.

recreates in steel and glass the classical Thai greeting, the wai, where the palms are placed together in a prayer position. The new asymmetrical landmark is set in an area of Bangkok that is filled with embassies, offices

international hotel that could be anywhere; but

The idea of rooting the hotel in Thai culture

and upscale shopping malls, and is intended to

travellers who book into in one of Rosewood

began with the very shape of the 30-storey

attract both business and leisure visitors.

ROSEWOOD

“The design of the building itself is the hand gesture of greeting known as the wai and I carried the theme from the architecture into the interior design, from the big picture right down to the smallest detail,” says Chu. “I was trying to create a hotel with a residential feeling that is about culture and local flavour.”

The process starts at the very first step on the journey – the drop-off area, which has been designed with a private driveway to begin the separation process of taking people from the bustling, narrow streets of the city into the calm of the hotel, presenting initially on an almost domestic scale to fortify the idea of being in a private home. This first glimpse also cements the idea that this is a building where the contemporary and the classical co-exist in harmony. What looks at first glance like dark, hardwood panelling and sculpted wood turning at the entrance doors is actually tinted stainless steel, while the modern piece of sculpture that is seen through the doors is ancient Thai calligraphy representing the word ‘wai’, designed by artist Jiandyin.

Moving into the drop off area, the panelling here is wood, but the traditional moulding panels are in a variety of different sizes and configurations.

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ROSEWOOD

“It’s something classic that can become

match. “It took years to prepare and weather

something modern and fun,” says Chu, who also

them,” she admits.

chose the patterned marble floor because she wanted something “strongly graphic” to make an impact.

The natural second stop for visitors is the Sky Lobby on level seven, which is a relaxing multi-functional space that backs on to the main reception area. “The design for the Sky Lobby was inspired by the owners’ family history of collecting art,” says Chu. Indeed, it seems that every aspect of the room is a work of art in itself – the wall panels, for example, are made with ‘scales’ of glass overlaid with gold leaf. “They are the same shape as the roof tiles of the Grand Palace, which I love, but I wanted to transform them in an architectural way so that people would take more notice of them,” says Chu. The incredible bespoke glass chandelier is made in the shape of Thai dancing fans, inspired by the traditional skill that young Thai girls master as young girls.

One of the most striking of the public rooms is the Lakron, the all day dining restaurant and bar which is used breakfast to afternoon tea. The curved panels that create an intimate seating zone within the larger space are a stylised interpretation of the floral pattern on an antique musical box that was brought as a gift from the travels of the owners’ parents. And a closer look at the metallic mesh window screening reveals another iconic Thai motif – the screen is made from the fake nails worn by traditional Thai dancers. “It’s the combination of something very traditional and very open - like Bangkok itself,” says Chu. The traditional arts also inspire Chu’s design for the Pavilion banqueting space on level five: “This chapter of the book is about celebration and dancing at weddings, and I captured the movement of the dancing in the curving shape of the chandeliers and the swirl of the carpet.”

The neighbouring reception has contemporary

While it is Thai martial arts that was behind the

art from local artists alongside a reception desk

design used in the fitness centre: “Thai boxing

that has been a labour of love. Chu found one

is world famous and I used the design of the

original antique, hand-carved wooden panel,

traditional wrapping on the boxers’ hands as a

then commissioned the other three panels to

design element on the walls.”

ROSEWOOD

In the bedrooms and suites, the Thai motifs are more subtle, blending in with a slightly more European look, but the location is still referenced in the pierced screening that separates the living areas from the beds and in the bathroom tiles which have the same pattern as those in the Grand Palace, but executed in brown rather than gold.

Chu admits that finding a design theme for the spa was a challenge: “Thai spas are world famous, most are either very modern and very white, or completely traditional, so I wondered

what we should do next. In Thailand we have all these caves with lovely cool temperatures, so I decided to design the space like cave walls. We hired an artist to shape and paint the plaster walls so they looked like they had been carved by years in the elements.”

Part of the Rosewood brand identity is its concept of each hotel having a unique sense of place, and Rosewood Bangkok has successfully expanded the company’s horizons with a truly Asian identity. “Rosewood Bangkok exemplifies a perfect marriage of destination WEBSITE: www.celiachu.com

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and our core concept of a modern ultra-luxury hotel experience,” states Sonia Cheng, chief executive officer of Rosewood Hotel Group.

“We are thrilled for travellers and residents to experience the warmth of Thai hospitality and the dynamism and beauty of its culture within such a fresh, exciting and radiant retreat.”

Client: Rende Development Architect: KPF Executive architect: Tandem Architects Interior Design: Celia Chu Design - Taipei Restaurant interior design: AvroKO

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SAFETY & SECURITY

Give customers the luxury of self-service with time-sensitive smart locks Deciding which lock to buy can be confusing.

With an array of different locks available and a variety of features to choose from, how do you know what lock is best for your bar, restaurant, hotel, guesthouse or office?

catereers, cleaning staff and customers, the Codelocks smart lock range has code generation functionality and code free access settings. Its audit trail feature also allows managers to keep track of when and where the lock was accessed.

You are likely to need a different type of lock for external doors, internal doors and cabinets. You may require specific lock features for insurance purposes or to meet building regulations.

VENUE HIRE

Investing in new technology is one way to improve your customer’s experience. In recent years technology has had a positive influence on many areas of hospitality management, including applications for access control.

CONTROLLING ACCESS IS NOW EVEN MORE CONVENIENT The Codelocks smart lock range is ideal for hotel and event managers, offering a simple access solution that saves time and money. Removing the need to issue, store and replace mislaid keys, the keyless access control solution is also perfect for those responsible for hiring out home rentals, meeting rooms and wedding venues.

For events where different levels of access is required at specific times a day for suppliers,

Hotels, bars and restaurants can rent out space for private functions outside normal opening hours by installing a smart lock. Combined with an online booking system, venues can be available to hire for allotted time slots. By simply sending customers a code straight to their smartphones, staff don’t need to be onsite to open and lock up.

By installing a smart lock, it maximises availability of underutilised space, and as a result businesses gain additional income.

OPEN THE DOOR TO MORE GUESTS Hosts need to be able to secure their accommodation without hindering the check-in process for guests. Combining smart technology with traditional keypad and card access options, unique access codes can be generated remotely, set for any desired period and are disposable, expiring once the guest checks out. Guests benefit from flexible arrival and departure times.

WEBSITE: www.codelocks.co.uk

Hotels can benefit from using coded locks to provide access to conference rooms, swimming pools, gyms and spas. Securing facilities such as games rooms, hot tubs and tennis courts with an electronic lock gives guests the option to use amenities as and when they like. Coded locks can also be used to secure areas out of bounds to the public.

LOCKABLE FURNITURE For hotels, guest houses and spas requiring simple, secure lockers that are hassle-free to use, the KitLock by Codelocks range eliminates the management of locker keys. Ideal for storing personal belongings for both staff and customers, the durable and easy to use KitLock locker locks operate using a code that automatically expires after use – ready for the next guest.

Codelocks cost-effective, sleek Nano90 provides simple, keyless access that can easily be fitted to cupboards and drawers, helping to ensure that customer information is secure and demonstrates compliance.

Codelocks range of cutting-edge locks improve customer experience, increase staff productivity and maximise use of underutilised rooms and space. Upgrade today.

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*Codelocks Smart Fire Kits can be fitted to latch locks for 30 or 60 minute fire doors. Tested in accordance with: BS EN 1634-1:2008. Š 2019 Codelocks Ltd. All rights reserved.

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HOSPITALITY DESIGN SHOW

Hospitality Design Show 18th & 19th of September 2019 Exhibition On the 18th & 19th of September 2019, London’s Excel will become the thriving HUB of hospitality design, as it welcomes the UK’s ultimate event for the designs behind business growth - the Hospitality Design Show!

Connecting passionate hospitality professionals with the industry’s leading creatives, the show is FREE to attend and will feature an unmissable line-up from across the globe, whilst also showcasing the design solutions, tips and techniques that are transforming the world of hospitality!

What’s more, at this year’s unbelievable event, you’ll have the chance to tune in and listen to hundreds of influential speakers, engage in industry-altering panel sessions and get personalised 1-2-1 advice from the sector’s greatest minds, all whilst you cultivate invaluable new business contacts! With all this and more, you’re sure to return to your business armed with ambition and brimming with ideas and inspiration on how you can take it to the next level!

The amazing features don’t stop there! Running directly alongside the Hospitality Design WEBSITE: www.hospitalitydesignshow.co.uk

Show, for the first time ever, is Hotel360, the UK’s leading event fully dedicated to improving all aspects of hotels and increasing their profitability. And the best part? Your free ticket gives you access to both events, with a combined line-up of 500 cutting-edge suppliers, 320 thought-provoking seminars, unmissable innovation awards and much more!

So, what are you waiting for? Visit hospitalitydesignshow.co.uk to secure your FREE ticket, enter the ultimate marketplace for hospitality design and let the world’s leading innovators guide you to success!

HOSPITALITY FREETS TICKE

Hospitality’s leading event for the designs behind business growth 500

cutting edge suppliers

350

inspirational speakers

1-2-1 expert advice

Live awards

Panel

&

debates

much more

REGISTER FOR FREE TICKETS @HospDesignShow #HDS19

Hospitalitydesignshow.co.uk

RUNNING ALONGSIDE:

H TEL o

360

MARKETING • TECHNOLOGY • BUSINESS GROWTH • OPERATIONS

THE INDUSTRY’S BEST KEPT SECRET BY DREW TERRY

Rosenthal

TILIA SATIN

BY STUDIO WILLIAM

Studio William has been around since 2006 but is arguably the hospitality industry’s best-kept secret.

In its 13-year history, Founder and Designer William Welch has steered his premium cutlery brand through some choppy waters, to emerge as the Great British success story: A cutlery brand with more design awards than any other, and recently appointed official supplier to British Airways’s First Class.

Millions Dine with William Every Day. Chances are if you like to dine at the best eateries in town, then you’ve probably eaten with Studio William Cutlery. Their rather enviable portfolio of clients includes two national airline carriers, over 50% of all Michelin Starred restaurants, and some of the most iconic venues in the world, from the Burj al Arab, Dubai and the Sydney Opera House to the Raffles Meradhoo Resort in the Maldives and Mandarin Oriental, London.

Onto the Main Course…

The appetite for Studio William shows no sign of abating.

Chef’s and venue owners alike hunger for considered, enduring designs that enhance the dining experience and entice diners back time and again. And now, Studio William has announced not one, not two, but three exclusive UK & Ireland Foodservice partnerships.

Rosenthal GmbH may have one of the longest traditions of Germany’s brand manufacturers, but is also one of the most modern. Just as they did when they were founded over 135 years ago, Rosenthal develops products for both discerning patrons and exacting industry professionals alike. With exceptional form, function, quality and craftsmanship, Rosenthal tableware combines innovation and creativity and never ceases to stand out.

Riedel This 300-year-old, family owned crystal company is known to be the inventor of varietal-specific stemware. They were the first company in history to recognize that the taste of a beverage is affected by the shape of the vessel from which it is consumed, and has been recognized for its revolutionary designs that complement alcoholic beverages. Riedel has become the brand of choice for wine connoisseurs, hospitality professionals, and consumers worldwide.

Exclusive Previews Now, all four of these iconic brands, SERAX, Rosenthal, Riedel and Studio William, can be found together on display at Studio William’s exclusive, appointment-only showroom in the Cotswolds, England. Complete with fully-working kitchen, the leafy, village setting provides the perfect backdrop to showcase the latest trends as well as allowing visitors the chance to design and experiment with the latest products and trends.

SERAX The first is SERAX. The ever-popular lifestyle brand is moving into foodservice in a big way and has chosen Studio William as there route to market. Over the past thirty years, the small-scale business that started up in a garage has grown into a multinational headquartered in Antwerp and counts Frederick Gaultier, Visit: studiowilliam-foodservice.co.uk Anita Le Grelle and Daniel Ost amongst their designers.

Sales & Showroom Enquiries: 01386 800 000

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CHARLTON HALL

Images: Stephen Beecroft, Magenta

Gourmet Breaks Coming to Charlton Hall Food & Drink One of the North East’s most in-demand venues for exclusive wedding and private hire is set to open its doors for gourmet overnight escapes.

Charlton Hall, located in Chathill in Northumberland, will be offering premium dining and overnight experiences at the venue, with plans to release a select number of dates from June this year which will be announced on their website and social media accounts.

The decision to expand the events programme at Charlton Hall follows the success of a sellout Mother’s Day lunch at Charlton Hall, with another highly anticipated Father’s Day lunch planned for Sunday 16th June.

Fine dining and overnight stays at Charlton Hall begin with the launch of their first Secret Supper Club, an exclusive invitation-only fine dining experience. Group Head Chef Dan Robertson will prepare a surprise four-course

WEBSITE: www.charltonhall.co.uk

menu for guests which will be paired with complimenting wines by their resident wine expert, followed by specially formulated afterdinner cocktails designed by Charlton Hall’s Chief Bar Tender.

Those interested in registering their interest for gourmet overnight escapes at Charlton Hall can do so by contacting their events team on 01665 579173 or at info@charltonhall. co.uk.

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THE RESTAURANT SHOW 2019

The Restaurant Show 2019: Bigger And Better Exhibition DIARY DATE Taking place 30th September - 2nd October at Olympia London, The Restaurant Show will return for 2019 with a brand-new allencompassing culinary experience. With previous years attracting thousands of enthused visitors, this year is set to be bigger and better than ever before.

The Restaurant Show sits at the heart of the hospitality industry, having united the very best chefs, restaurateurs, contract caterers, sommeliers and hoteliers for the past 30 years.

The three-day event promises to combine valuable insight and the latest innovations with topical debates around the industry’s newest trends and challenges.

Featuring both the Bar & Pub and Catering Equipment Expo, attendees will be offered the tools, inspiration and unique networking opportunities to help them succeed in the ever-competitive hospitality industry.

HOSPITALITY TRENDS & WORDS OF WISDOM With the Global Restaurant Industry expected to reach 3.8 trillion by the end of 2019, the show will cover some of the mega trends influencing consumers including eating out technology, food culture and healthier eating.

Some of the industry’s most recognisable names will take to the live stage to cover thought-provoking sessions where visitors are

encouraged to interact and ask the experts any burning questions. While the full line-up is yet to be revealed the programme is guaranteed to be bursting with inspiring stories, expert wisdom and the industry’s most recent - and often exclusive - MCA research.

THE LATEST & GREATEST PRODUCTS Creativity and innovation will be at the forefront of the exhibition this year as our 300+ enthusiastic suppliers fill Olympia London with mouthwatering smells, fascinating displays, and the latest and greatest products available to the hospitality industry today. Plus this year will see over 100 new exhibitors across the show floor.

THE RESTAURANT SHOW 2019

As you explore the aisles, you will be greeted by the personal touch of each supplier offering opportunities to taste-test new food and drink trends, try out brand new equipment and technology, and uncover some of the inspiration behind the trendiest interior design available on the market today.

Last year, over 75% of visitors rated The Restaurant Show’s exhibition as ‘excellent’ for finding new products and services, with nearly half intending on placing orders with at least one of the exhibitors they met at the show.

INDUSTRY RECOGNISED COMPETITIONS & LIVE ENTERTAINMENT Perhaps one of the most loved parts of The Restaurant Show is The Competition Theatre, packed full of passionate professionals all under immense pressure to impress the judges and live audience. With an exciting new twist for 2019, The Restaurant Show will play UK host to the most prestigious gastronomic competition in the world; Bocuse d’Or. Visitors can also look forward to the return of renowned industry competitions; Kikkoman Masters, Craft Guild National Chef of the Year and Young National Chef of the Year, and the Junior, Apprentice and Senior Compass Chef of the Year.

SOMETHING FOR EVERYONE The Restaurant Show promises to leave each and every visitor feeling inspired and excited about the restaurant industry as a whole, as well as bridging the gap between industry leaders, suppliers and hospitality professionals.

Over the next few weeks and months, a trailblazing programme of industry-leading speakers, meaningful discussions, and unique learning opportunities will be unveiled to the public. Be one of the first to discover what’s new for 2019 by finding out more at www.therestaurantshow.co.uk or registering for FREE here.

WEBSITE: www.therestaurantshow.co.uk

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LE JOLI

Discover your sparkle with Le Joli Food & Drink For those looking to discover something with a

Launched in 2018 by AG Barr, Le Joli is now

little sparkle this summer, then look no further

expanding its offering in WHSmith Travel outlets

than Le Joli, the drink of the summer.

across the UK. It’s also stocked in Ocado and on Amazon and comes in three unique flavour

With no artificial ingredients, sugar or

combinations - Sicilian Lemon Mandarin,

sweeteners, Le Joli is a sparkling water infused

Scottish Raspberry Rhubarb and Mexican Lime

with natural fruit flavours, making it the perfect

Mint.

lunchtime accompaniment or afternoon hydration drink.

WEBSITE: www.agbarr.co.uk

Fiona Lockie, Senior Brand Manager at Le Joli said: “The infused water category is an emerging category where we are starting to see strong growth in the UK. Le Joli is designed to appeal to health conscious consumers who are looking for exciting water flavours or an alternative soft drink with no artificial ingredients, sugar or sweeteners.”

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STORY BY THE SEA

Tom Sellers And Restaurant Story Have Relocated To Cornwall This Summer To Launch Story By The Sea Restaurant Critically acclaimed chef, Tom Sellers, has closed up shop at his award-winning, Michelinstarred London establishment, Restaurant Story, and taken the entire team to the Cornish Coast, where they have launched a six-week residency in Carbis Bay titled Story by the Sea. Located at the Carbis Bay Estate, set on the privately-owned Blue Flag beach, visitors can book for lunch or dinner seven days a week until September 14th, and enjoy this ultimate gastronomic opportunity whilst lapping up views of golden sand beaches and blue seas.

Diners can enjoy a unique five or six-course menu inspired by the ocean and created using all that Carbis Bay and the surrounding area have to offer. Known for its outstanding cuisine, masterful execution, and playful creativity, Story by the Sea guarantees guests an unforgettable experience set in a breath-taking location.

To drink, a cocktail menu has been carefully crafted to showcase the finest ingredients and is served with innovative snacks at the bar. Twists on classic cocktails feature in addition to some of the Restaurant Story signature drinks.

The interiors are a nod to Story’s London home, showcasing a contrast of traditional luxury with a contemporary aesthetic. An emphasis has been placed on natural textures and comfortable seating has been arranged throughout, whilst splashes of colour and warm lighting will illuminate the dining room.

In addition to all this, and to further emphasise to the message of valuing the seas, Tom Sellers has launched an exciting collaboration with Parley for the Oceans. Parley for the Oceans is environmental organization and global collaboration network for creators, thinkers and leaders, known for its Ocean Plastic Program.

As part of the collaboration, restaurant guests receive a Parley Ocean Bag at the end of their meal - each made from five intercepted plastic bottles and a reminder of the need to protect the Oceans by avoiding single-use plastic. The collaboration between Story by the Sea and Parley for the Oceans aims to remove 50 tonnes of marine plastic waste from beaches, remote islands, rivers, mangroves and high seas, as well as coastal communities via the Parley Global Clean Up Network.

Story by the Sea will run until 14th September 2019. Dining experiences include:

The bags are also available to purchase from the Story website for £20 with all proceeds going to support Parley’s global clean-up operations.

Every sale leads to the removal of 10 pounds of marine plastic waste.

Speaking of the motivation behind the project, Sellers said, “I have always had the fondest memories of the seaside and a very loving relationship with our oceans. The ocean is a magical gift we have been given, along with everything found within it, and I feel extremely lucky to have this opportunity to cook within Carbis Bay. The ocean and all that surrounds it will shape our vision for the menu’s creative process and cooking style.”

GUEST CHEF APPEARANCES Chef Tom Sellers will be joined at Story by the Sea by Michelin-stared chefs, Michael O’ Hare, Niall Keating and Brad Carter for one night each.

• Saturday 24th August - Michael O’Hare, The Man Behind The Curtain • Sunday 1st September - Niall Keating, Whatley Manor • Monday 9th September - Brad Carter, Carters of Moseley

WEBSITE: www.restaurantstory.co.uk

• 3-course lunch experience priced at £60 per person • 5-course lunch experience priced at £95 per person • 6-course dinner experience priced at £125 per person The Story by the Sea lounge bar will be open daily serving a selection of tasting snacks to allow guests to sample some of the Story classics.

Signature Story by the Sea cocktail + three signature tasting snacks - £20 per person (no booking required)

Reservations are available now by contacting the Carbi Bay Hotel on 01736 795311.

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STUDIO MHNA

La Rotonde - The Negresco Hotel Hotel After previously designing rooms in the Rivoli

Throughout the hotel, from public spaces to

Wing, Studio MHNA continues its collaboration

more intimate places, Madame Augier, the

with the Negresco Hotel, a mythical palace

owner, fused splendour with modernity, creating

that reinvents modern luxury, by designing the

an unforgettable, decorative and luxurious

interiors of the restaurant La Rotonde.

atmosphere.

Beyond holding the traditional qualities of

La Rotonde is a dreamlike restaurant drawing

a palace (exceptional location, remarkable

inspiration from carousels, the lifelike animals

architecture, generosity of spaces, quality of

that inhibit them and the imaginative world

service) the Negresco Hotel is undeniably

in which they exist. The design concept

distinguished by the wealth of its antiques

of the restaurant was to create a sense of

collection, works of classic modern art and

enchantment, giving it a dreamlike freshness.

luxurious decoration.

STUDIO MHNA

A homage to Madame Augier and to the classical style represented at Hotel Le Negresco, Studio MHNA have turned the restaurant, La Rotonde, into an immersive experience fit for the 21st century.

After collaborating with the Negresco Hotel on the Rivoli Wing in 2017, Studio MHNA approached this project enthusiastically, creating a restaurant in the same lineage.

The architects constructed sumptuous and imaginative spaces, accentuated with fantasy – the real signature of the hotel – to continuously captivate the hotel’s guests. No pastiches, simply the pleasure of blending art and history as the foundation of the design, to bring the Negresco the sentiment of French joie de vivre.

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STUDIO MHNA

La Rotonde features ornate walls covered in gold leaf, blended with a gradient treatment made by local artisans. These local painters and gilders have worked in the hotel alongside other exceptional craftsmen including some labeled by EPV (Entreprise du Patrimoine Vivant).

To further the sensory experience, Studio MHNA has implemented a constant video projection of an Italian sky moving in slow motion. By day, the restaurant is luminous, and birds can be seen flying by overhead, whereas by night fall the restaurant is covered by an intimate starry sky. These interior features bring the restaurant a sense of surreal originality and creative genius.

Welcoming, surprising and magical, this restaurant has been designed to offer the most beautiful memories to every guest. Located a stone’s throw from the Mediterranean, it will be the new meeting place on the Promenade des Anglais.

WEBSITE: www.studio-mhna.com

EDITOR’S CHOICE

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3 Wheel Electric tricycle Scooters The 2 seater.

D and V Investments (Midlands) Llp. We import and supply a smart and select range of 3-wheel electric tricycles for use, not only a mobility vehicle, but equally suited for use as an economically priced local run-around mode of transport for those who have holiday homes in the sun.

Spain, France, Greece etc., but do not want the expense of either hiring

The 2 seater with roof.

A light weight city runner at a mere 11 kg.

or owning a car.

A select range of electric 3 wheel tricycles and 4 wheel quads for people of all ages. An Ideal form of economical run-around transport for those with holiday homes in the sun in Spain, Italy, France, Portugal etc.

This is therefore an ideal solution where we offer buyers a choice of single, double or 3-seater versions, and narrow enough for it to be driven into the front entrance door for safekeeping when you return home from holidays.

We have an option of either an open top, or with a roof to nip out shopping on a rainy day. For more details please visit our website.

WEBSITE: www.dandvinvestmentsmidlandsllp.com

D and V Investments (Midlands) Llp. info@dandvinvest.co.uk

Future Perfect PREMIUM SPACE Technology is also influencing the size and sophistication of the equipment being designed, manufactured and installed.

Kitchens have downsized, but even where they haven’t, space is always of a premium.

Every last square inch has to be catered for.

What does the kitchen of the future look like?

The answer is that it will look significantly different from the kitchen of today, as manufacturers and operators look to take advantage of new control technologies, IoT and Cloud capabilities.

But whereas the latest tech will capture the headlines and the sector’s imagination, many of the ‘traditional’ challenges refuse to disappear. Labour shortages, kitchen space, and the need to do more with less remain perennial problems for which the industry is seeking innovative solutions.

CONNECTED EQUIPMENT Much of the new generation of kitchen equipment coming to the market today is ‘connected’ in the sense that it takes maximum advantage of Bluetooth and WiFi communication networks to enable greater control.

This allows the equipment to self-diagnose and remotely send alerts to an operator’s mobile or smart device when, for example, the

oil needs changing in the fryer, the chicken needs taking off the rotisserie or a freezer unit is not maintaining the correct temperature.

This not only ensures the maximum ‘up-time’ and productivity of the equipment installed, but also identifies an early problem that could, potentially, develop into a more serious and costly crisis. ‘ Smarter’ equipment is also helping overcome the labour challenge. Control panels that make maximum use of instantly-identifiable imagery and simple, step-by-step instructions make it easier for less skilled or international (i.e non-English speaking) workers to operate, regardless of the equipment type.

WEBSITE: www.alto-shaam.com

Advances in engineering have driven designers to find new space-saving solutions, which in turn has led to the development of multi-cook ovens (such as the new Vector series from Alto-Shaam) that can cook up to four items all at once, at different temperatures, fan speeds and ready at different times. It has also seen the evolution of space-saving display cabinets and warmers, portable and compact food preparation tables, and miniature pizza ovens.

The times, as a famous songwriter once penned, are ‘a changing’ but what never changes is the equipment manufacturers’ endeavours to rise to the next challenge they face.

26 THE WORLD OF HOSPITALITY

EDITOR’S CHOICE

InnuScience takes the lead with its IoT product monitoring system InnuScience takes the lead with its IoT product

“Technology has the ability to transform the way

monitoring system

we clean and the way we control the budgets around cleaning product spend. By monitoring

Fast-growing InnuScience, now an established

our customer spend on cleaning products we can

global leader in commercial cleaning systems

ensure that savings are being delivered and that

based on biotechnology, can achieve the upfront results of strong chemical products by using biological actives – fermentation extracts, enzymes and microbes – to create a residual cleaning action that boosts standards.

The industry leader prides itself on: • Performance: Connected Cleaning offers a superior performance on porous surfaces – such as natural stones, tile grout and safety flooring – as the actives penetrate the micro pores and extract the dirt.

• Competitive Pricing: The cost in use of Connected Cleaning can be from as little as two pence per litre. InnuScience’s products are competitively priced compared to conventional cleaning products, ruling out the need to spend big to go green, as has been the case in the past.

• Respecting the Planet: InnuScience insists

internal standards, all the company’s cleaning products are either Ecologo or Ecolabel certified.

• Safety: InnuScience’s cleaning products

product usage is optimal per customer site.”

InnuScience UK, based in Milton Keynes, is the youngest and fastest-growing of the top 15 manufacturers in the country supplying biotechnology-based cleaning products to

are not classified as hazardous – and in their

the Facilities Management, Building Care,

diluted form they are not even classified, thus

Hospitality and Care Sectors.

minimising any unwanted Health and Safety risks.

The InnuScience UK range of professional

• Passionate Service: A National Support Team

most prestigious public sectors, education,

cleaning products cover the needs of the

is on standby to offer a proactive approach by connecting cleaning, monitoring product usage and slashing costs.

Nick Winstone, UK Managing Director of InnuScience, said: “InnuScience is passionate about providing high performance, responsible products that leave lasting impressions, so that you can go green without compromising the quality of your cleaning. Our revolutionary

restaurants, hotels, stations, airports, healthcare and retail contracts, and include cleaners and degreasers, maintenance products, industrial cleaners, odour eliminators, laundry products and floor care.

InnuScience has established itself as a key leader in biotechnology-based cleaning products.

Backed by 27 years of research, InnuScience is at the forefront of shaping eco-friendly cleaning.

With an established reputation for effective

on all of its products being environmentally-

biotechnology products offer superior

friendly with ultimate biodegradability of

performance and unrivalled value for money.

prides itself on: high performance, being planet

99.99 per cent – according to OECD test 301

They are also planet conscious and people

conscious, reducing H&S risks, competitive

- being standard. In addition to these stringent

friendly.

pricing and providing passionate service.

WEBSITE: www.innuscience.com

products and excellent service, InnuScience

CONNECTED CLEANING SYSTEM Cutting Edge Technology...

InnuScience are the first UK cleaning product manufacturer to launch a revolutionary IoT based product monitoring system, Connected Cleaning.

Connected Cleaning monitors product usage, which is then reported on a monthly basis, against the budget per site. This allows proactive management of any deviations from budget that may occur.

How does it work?

Integrated into InnuScience’s dispensing equipment is a router, that communicates product usage data back to InnuScience either via WiFi or 4G. The product usage level is sent to InnuScience who issue simple customer reports in a traffic light format, to indicate if product usage is in line with budget.

The other metrics reported are usage diagnostics and empty product warnings.

InnuScience can remotely access the dispenser and take any corrective action required.

Connected cleaning really is bringing tomorrow’s technology into cleaning today!

InnuScience, connecting you real time to the consumption of cleaning products across your estate, no matter how large!

W innuscience.com | E uk@innuscience.com | T +44 (0) 190 899 1658 | F +44 (0) 845 862 3317 | 44 Burners Lane, Kiln Farm, Milton Keynes, Buckinghamshire, MK11 3HD

28 THE WORLD OF HOSPITALITY

100% DESIGN 2019

100% Design 2019 18-21 September Exhibition 2019 marks the 25th anniversary of 100% Design, the UK’s leading design trade event.

Celebrating a quarter century of introducing some of the industry’s most influential designers, makers and producers, the 2019 show will present a stellar line-up of more than 400 exhibitors showcasing the latest products across furniture, lighting, textiles, glazing, surfaces, accessories and more. To coincide with the show’s 25th edition, the highly coveted Talks with 100% Design presents an unrivalled line-up of the industry’s biggest names including American Architect and Designer David Rockwell.

2019 HIGHLIGHTS: Design London: Features a carefully curated selection of the world’s leading interior brands such as Arper, Benchmark, Dare Studio, Boss Design, Liqui Contracts and Antonio Lupi. Other exciting brands include Swedish furniture makers, Gärsnäs, Bsweden and the contemporary Italian furniture company, da a.

A Sense of Finland: Curated by Finnish/English designer Hanna Laikola, founder of HEMLO in collaboration with renowned Nordic brand Tapio Anttila Collection and Polar Life Haus, the long established eco log house company.

Voted the happiest country in the world for the second year running, the Finland pavilion will allow visitors to experience the sounds, sights, touch, smell and taste of Finland in the middle of London. The specially built eco log house will be filled with calm sounds of the forest and timber floors sourced from the best quality

Finnish wood. The house will present the very best of Finnish furniture, products and lighting which are focused around sustainability, well-being and healthy living environments, highlighting the Finnish philosophy that simple things make us happy.

Talks with 100% Design: Featuring 50 in-depth conversations and debates with designers, architects and a specialist look at trends and current issues. Expect issues-based content exploring topics such as climate change, wastage, materials, the circular economy, sustainability and how design can and is making a difference. Leading product and interior designer Marcel Wanders will return for a second year running to speak at 100% Design and the programme will open with American Architect and Designer David Rockwell.

Detail London: New for 2019 Detail London will showcase the latest highend contemporary soft furnishings and wall coverings from international design companies, like Amsterdam based Studio Desimone Wayland, Glamora and Barbara Osorio Fabrics. The exhibition will benefit from its own dedicated entrance on Olympia Way as well as direct access to 100% Design and provides a brand new destination for the interior design community during LDF. Instagram Influence Kiosks: Instagram has fundamentally changed the way most designers work. This social media platform is WEBSITE: www.100percentdesign.co.uk

used to inspire, with many designers gaining huge followings for their work. Equally, designers are being increasingly briefed to design Instagrammable interiors. With this in mind, 100% Design has chosen seven designers working in interiors to create ‘inspiration kiosks’,selecting images from their personal Instagram that reflect their inspiration. The installation will highlight interior designers using Instagram to create spaces that connect and inspire people.

Notable designers participating include Charlotte Rey and Duncan Campbell, Lee Broom and Suzy Hoodless Design Fresh: This year will see the return of Design Fresh, a celebration of emerging talent selected by 100% Design and Barbara Chandler, design editor of Homes & Property at the London Evening Standard. Each designer has been chosen for their explorative ideas and original products. Following the success of the 2018 show, the feature is going one step further by welcoming back previous Design Fresh creatives to nominate the next wave of talent. The showcase will demonstrate a breadth of rising designers and exciting new perspectives.

Material Studio: 100% Design is excited to collaborate with Material Driven to create Material Studio, a showcase of 22 innovative materials with a number of them being shown in the UK for the first time. The area will address some of the key issues of our time such as sustainability, performance, energy

18—21 September 2019 Olympia London

Celebrating 25 years of inspirational interior design

100design25 100percentdesign designlondon Part of:

Find out more and register at: 100percentdesign.co.uk

30 THE WORLD OF HOSPITALITY

FURNITURE

Whitemeadow Furniture Exhibiting at the Independent Hotel Show for the first time are the UK’s largest independently owned upholstery manufacturer, Whitemeadow.

last 5 years, and also to be voted by its customers as Interior Monthly’s Best UK Furniture Manufacturer for 2018 and 2019.

style, they offer design styles appealing to a wide spectrum of customers, from pure contemporary to traditional designs.

Based in Nottinghamshire since 1994, the company operate out of 7 manufacturing sites in the area, totalling over 200,000 square feet of manufacturing space, and employ over 500 members of staff. Their new state-of-the-art Design and Development Centre opened in 2018 and is a one-of-a-kind facility in the UK furniture industry. The custom-built 14,000 square foot centre houses Whitemeadow’ s full design and development team, as well as it’s customer showroom where they display their latest products and showcase the latest trends in furniture design.

Not only have Whitemeadow been supplying many of Britain’s blue-chip high street brands and premium retailers for 25 years, but they are also suppliers of high-quality contract furniture to several leading hotel groups and independent hotels across the country. All Whitemeadow products are made to order, and they work with the very best contract fabric suppliers around the world. From hand-selected frames to the finest interiors, all components are to industry standards.

Sales Director Paul Wesson commented “As a white label supplier we are able to offer exceptional value to our contract clients. Whether your project is for one room or a whole hotel, you will be receiving the same great value. And because we work with the very best contract fabric suppliers around the world, you can be sure we have a quality you are looking for to bring the whole room together. We can’t wait to meet a new audience at the Independent Hotel Show and showcase what we can offer the hospitality industry”.

Whitemeadow is proud to be recognised by the London Stock Exchange Group as one of its ‘1000 Companies to Inspire Britain and Europe’ for the

It’s not just about making inspiring sofas, their range includes upholstered bed frames, sofa beds, chairs, chaises, ottomans and stools, perfectly suited to the contract market. Rather than producing a singular, structured house WEBSITE: www.whitemeadow.com

You can find Whitemeadow at the Independent Hotel Show, Olympia, London, on stand J10 on the 15th and 16th October, 2019.

COMMERCIAL - RESIDENTIAL- HOSPITALITY V I S I T U S AT T H E I N D E P E N D E N T H O T E L S H O W, O LY M P I A L O N D O N , S TA N D J10 15 -16 T H O C T O B E R 2 019 W W W.W H I T E M E A D O W.C O M

32 THE WORLD OF HOSPITALITY

FURNITURE

Nina's House London NINA’S HOUSE LONDON is an awardwinning furniture store in London specialising in bespoke designs in refined solid woods and other natural materials.

Founded in 2011, NINA’ S HOUSE is an independent furniture business that combines a love of classic and contemporary design with a sense of fun. Beautiful high-end furniture sits side by side with award-winning lighting brands and stylish accessories. Most of the furniture can be completely customised to create that unique piece.

The company is named after its Scandinavian owner whose long career in international property led her to commission pieces to fit any space from tight corners under sloping Swiss chalet roofs to narrow London townhouses or vast Copenhagen lofts.

A love of nature and especially wood products takes centre stage in NINA’S HOUSE. Says the founder, ‘Natural solid wood is not only visually stunning, it also has immense depth and personality. It ages beautifully and adds warmth to any interior, urban or rustic, and complements, steel, glass or stone interiors really well.’

The collection is the result of selective commissioning of wood designs from across the globe, with a focus on sustainably harvested woods where possible. Highly skilled craftsmen and designers are behind the products, creating a luxurious, yet simple, clean Nordic style.

Most of the brands on display in the attractive showroom in Central London have an impressive record of contributing furniture to bars, restaurants, hotels, museums and concert halls worldwide.

WEBSITE: www.ninashouse.com

Specialising in the supply of table, dining chairs and bar stools the company has been involved in a number of high profile hospitality projects, such as the NOBU Hotel, Shoreditch and the Andaz Hyatt Hotel, Abu Dhabi. They have also worked with renowned interior designers on many high-end residential projects, locally and abroad; amongst them the prestigious Arlington House in Mayfair, as well as a number of private and serviced apartments in Europe, the Middle East, and the UK. The staff at NINA’S HOUSE are passionate about design, high quality, and contemporary interiors, and are dedicated to working tirelessly with private and professional clients alike to achieve that special look. Their aim is to supply exclusive, individually designed pieces and they offer a highly personalised service which includes aftercare, international shipping, and high-level advice and assistance.

www.ninashouse.com For more information call +44 207 751 5827, visit 281 King’s Road, London, SW3 5EW

34 THE WORLD OF HOSPITALITY

FURNITURE

A New Breed of Manufacturer At Ochre House we create top quality upholstery and case goods for independent hoteliers and developers. We provide a complete manufacturing and sourcing solution, which includes a complimentary design service, bringing your vision to life.

Our goal is simple: we pair expert craftsmanship with the highest levels of customer service.

We’re committed to delivering beautiful furniture on time and on budget, so taking the hassle out of specifying FF&E.

our own factory near Porto. That means we benefit from the best of Portugal’s renowned manufacturing heritage, while retaining complete control over every step of production. Our small London workshop is the latest addition to the fold, allowing us to handle repairs and short leadtimes locally.

BETTER SERVICE

DESIGNED IN LONDON, MANUFACTURED IN PORTO, FOR PROJECTS WORLDWIDE

We’re here to help create amazing spaces.

Our process has service at its heart. To ensure all renovations meet specifications, we work closely with our clients to agree a brief and budget, tailoring our service to each individual project.

While our design and service teams are based in London, we’re incredibly proud to have built

Featured is a recently completed project with Gorse Hill Hotel, located in northwest Surrey

WEBSITE: www.theochrehouse.co.uk

and our concierge desk located in Battersea Power Station.

“Our brief was simple: to upgrade 15 of our existing bedrooms with a fixed budget within a small time frame. Ochre House flew me to their factory in Portugal for prototype approval, which gave me great comfort, understanding their production operation and quality control.

Kelly and her team removed the usual anxiety of an installation, demonstrating great professionalism and delivering quality across the board. Above all, Ochre House met our original brief on time and our guests continue to give us great feedback about the rooms”.

At Ochre House, we consider ourselves more than furniture manufacturers. With an emphasis on the bespoke, we help hoteliers, property developers and interior designers to create inspiring, attractive and functional spaces. We provide a complete manufacturing and sourcing solution including a complimentary design service, bringing your vision to life.

204-208 Tottenham Court Road, London W1T 7PL | E: kelly@theochrehouse.co.uk P: 07960 445 199 | www.theochrehouse.co.uk | Follow us @Ochre.House

36 THE WORLD OF HOSPITALITY

FURNITURE

Custom World Bedrooms Our creative designers have many years of experience both in interior design and in the furniture industry. They have in-depth product knowledge and they love to listen to their customers’ needs and advise them on the best possible solution to their storage problems.

With over 30 years of experience in the industry, there is no storage issue that Brian cannot solve, sloping ceilings, awkward nook, no problem! He is truly a space expert. Brian has worked extensively with local developers

and has made his mark on many commercial projects from hotels and offices, to new builds.

With an eye for colour, and experience in fashion and interior design, you can trust that Laura will push her clients out of their comfort zone and make them fall in love with their newly fitted space.

“I love to go into a room and imagine a completely blank canvas and take my clients on an immersive journey to a design they would

never have thought of, yet they fall in love with, it’s incredibly satisfying to have such happy clients!” Laura, Designer With in-depth product knowledge, our designers listen to our client’s needs, they offer advice and deliver fantastic storage solutions.

“It’s about creating solutions, beyond the colours and materials. The best part of my job is being able to exceed expectations.” Brian, Designer

FURNITURE

THE WORLD OF HOSPITALITY

Over 60% of our customers are existing customers or recommended by friends and family, a fact we are very proud of, and a great indication that when you choose Custom World you are not only buying from a local independent business, but one who will go above and beyond to satisfy and exceed your expectations.

All our designs are locally made in our Dorset factory using our high-quality workmanship to custom fit your space. We use our 37 years of experience to deliver you unrivalled service and customer care.

Our showroom has many exciting new products on display, come on in and say hello, have a cup of tea and take look around what we have to offer. Or alternatively, book yourself in for a free, no obligation design visit.

Custom World Bedroom Dorset Est 1982 38 Cobham Road Dorset BH21 7NP WEBSITE: www.customworldbedrooms.co.uk

01202 896 816 office@customworldbedrooms.co.uk

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38 THE WORLD OF HOSPITALITY

SLEEP & EAT

Sleep & Eat Inspiring New Thinking in Hospitality Innovation Exhibition Sleep & Eat, Europe’s leading design and innovation event for the hospitality sector, returns to London Olympia on 19th – 20th November. With the theme for 2019 of “Social FlexAbility”, the show will be exploring one of the most challenging issues of our technology-enabled age through Sleep & Eat Sets – concept guestrooms, restaurant and bar – and the Sleep & Eat Conference. As in previous years, the event will also feature an international exhibition, bringing back worldrenowned manufacturers and introducing newcomers to launch their latest collections and showcase their most design-led products.

Visitors can also expect a range of experiential spaces tapping into art, innovation and young design talent.

Mark Gordon, Brand Director of the event explains: “With the rise of electronic and social media, people are starting to disconnect from each other both by accident and choice. In future, hotels will be in the vanguard of combatting this by providing guests with the opportunity to reconnect with others in-person and, indeed, to re-connect with themselves. The challenge for the industry will be to provide flexible spaces where users can activate the social experience of their choice. This year, we will be asking our design collaborators and conference speakers to share their vision on how this might become reality in a hospitality setting.”

With the full Conference line-up yet to be announced, some names and session topics

One of the event’s perennial favourites is the concept room sets. The roll call for 2019 reveals an intriguing roster of new and long-established practices based in London, Manchester, Paris and Singapore. They are: Twenty2Degrees, Miaja Design Group, Hat Design and Maria Tibblin & Co who will each create a concept guestroom together with NAME Architecture and SpaceInvader who will realise a concept restaurant and bar respectively. This year is also promising an additional ideas-generating experience reflecting the theme. The Social Hub is being specially designed by the London studio of Wilson Associates.

have been confirmed. These include a panel of international hospitality designers, moderated

by Harry Harris whose firm is behind the development of such hybrid benchmarks as The Curtain and The Collective Canary Wharf, discussing design trends in co-working and social spaces. In a debate moderated

by Robin Sheppard, Chairman of Bespoke Hotels, much respected hotel operators will tackle the notion of social flexibility from their perspective. Arnaud De Saint-Exupéry, General Manager of the Hyatt Churchill, Dale MacPhee of Waldorf Astoria Edinburgh and CitizenM’s UK Area Manager, Eylem Ozgun, will consider how different brands ensure that activating their public spaces pays dividends.

WEBSITE: www.sleepandeatevent.com

For many, Sleep & Eat is also the ‘go to’ show for its high-quality, design-led exhibition which features some 160 companies and is recognised as the destination for doing business and networking with peers.

Reflecting the growing convergence between hotel, restaurant and bar design, the exhibitor line-up this year includes many names which supply all three sectors, such as premium furniture manufacturer, Morgan; luxury porcelain tile specialists, Ceramiche Atlas Concorde; FF&E and OS&E supplier, AHK; and Faro Barcelona who will be launching a number of new products.

Sleep & Eat 2019 will take place in the National Hall, Olympia London, on 19th-20th November. To register, visit www.sleepandeatevent.com/

The latest furniture, lighting and accessories for residential and commercial interior design professionals.

We want to save you time spent on admin, sourcing and chasing suppliers so you can focus on creating beautiful interiors.

You Design,We Deliver.

0330 094 7103

trade@houseology.com

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40 THE WORLD OF HOSPITALITY

DECOREX INTERNATIONAL

Save The Date Decorex International 6 -9 October 2019 Exhibition Decorex International will make its debut at Olympia London this year, from the 6-9 October, marking an exciting new chapter in the show’s 41-year history.

Offering a showcase of the very latest in high-end design, an exceptional speaking programme and highly anticipated curated exhibitions, the annual gathering attracts the leading names in luxury interiors from across the world.

Visitors can discover the new collections and commission bespoke pieces from over 400 established brands and up-and-coming makers. Displayed will be a variety of designs from hand-painted wallpapers and bespoke furniture, to conceptual lighting and printed fabrics. Exhibitors include Arte, Beaumont & Fletcher, Officine Gullo, Rose Uniacke and The Rug Company.

New for 2019 is a boundary-pushing collaboration that takes visitors on a journey through a series of interconnecting spaces for an immersive and personalised encounter.

Each area will be beautifully created by a selection of top international interior designers and overseen by one of the UK’s leading architects. Decorex will continue to nurture new talent with.

For more information, photography or fact check please contact the Decorex team at Cultural-Agenda, London. e: decorex@culturalagenda.com t: +44 (0)20 7245 1066

Foundation, a platform for the next generation of designer-makers of contemporary, bespoke furnishings.

For 2019, Decorex’s best-loved features, such as the bar and VIP lounge, will be taken to

the next level with fresh new interpretations.

Other highlights will include an array of experiential feature areas that will see makers transform areas of the show floor into live workshops, as well as an inspiring seminar programme with talks from some of the industry’s key influencers. Decorex will also celebrate luxury British craft and applied arts through Future Heritage, an exhibition of some of the best emerging talents in the UK with new work created especially for the show.

DECOREX INTERNATIONAL 2019 Dates: Sunday 6 – Wednesday 9 October 2019 Location: Olympia London Opening Hours: Sunday 6 October: 10am-6pm (trade only) Monday 7 October: 10am-6pm (trade only) Tuesday 8 October: 10am-7pm (open to the general public) Wednesday 9 October: 10am5pm (trade only) Tickets: £18 trade/£40 consumer

DECOREX INTERNATIONAL

DECOREX INTERNATIONAL is the UK’s leading design show and the only one of its kind in the UK for the luxury interiors market. Established in 1978, Decorex is firmly recognised among the international design community as the trusted resource for highend interior designers, architects, specifiers, retailers and property developers. Boasting more than 400 exhibitors from leading names to emerging talents and attracting 14,000 visitors from across the globe, this annual four-day show will take place this October at Olympia London.

For more information, photography or fact check please contact the Decorex team at Cultural-Agenda, London. e: decorex@culturalagenda.com t: +44 (0)20 7245 1066 WEBSITE: www.decorex.com

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MARC WOOD STUDIO

NEXT LEVEL DESIGN R E G I S T E R T O D AY AT DECOREX.COM/REGISTER

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The Palermo, conceived and designed in the UK by REM See the collection at rem.co.uk

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EASYGUIDE

New App Allows Tourists To Book Instant Tickets Technology TOURISTS visiting London can make capital gains by using a new app to book instant tickets for hundreds of attractions, including theatres, museums and galleries.

he had taken city breaks across Europe and found himself frustrated at not being able “to create the perfect itinerary” because of difficulties in finding and booking events.

Entrepreneur Blake Reddy’s app is ready to use on Apple devices and via its own website – https://www.easy-guide.co.uk/ - and it has the backing of billionaire easyJet founder Sir Stelios Haji-Ioannou.

Reddy, from Kensington, said: “I would travel for business and pleasure to various European cities and it was often a struggle to see what was on in those destinations. It was fragmented and finding the best prices took lots of navigating.

So, it’s not surprising that it’s joining the Stelios ‘stable’ – and has been named easyGuide.

Reddy, 29, was lucky enough to have Sir Stelios as a contact, having been a “Stelios scholar” at London’s Cass Business School.

And after he pitched his idea to Sir Stelios, the tycoon got on board, offering investment and branding for easyGuide.

The inspiration for Reddy’s idea came after

“The app was something I wanted to pitch to Stelios.

day according to hobbies and interests, and instantly book tickets for more than 200 different events and activities.

Reddy added: “Using easyGuide, tourists will be able to see 200 experiences that they could do in London and book through live availability on the app.

“Over half of ticket sales are now booked at the destination, rather than forward-planned, so the last-minute market is extremely important.”

“If I were to ask someone to travel to a city and tell me one company which you could type into a browser and book tickets, most people would struggle. We are trying to become one of the names that people automatically think of.”

Reddy says easyGuide will feature well-known tourist attractions as well as lesser-known ones. “We also want to have slightly more unusual bookings,” he says. “We have things like the London Eye and Madame Tussauds, but we will also show products that are a little unusual and off the beaten track.”

The new app will allow people to find out what is going on in London, map out their

And Reddy is already planning to expand easyGuide into European cities next year.

WEBSITE: www.easy-guide.co.uk

FURNITURE

THE WORLD OF HOSPITALITY

Image courtesy of Laura Hammett Interiors

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46 THE WORLD OF HOSPITALITY

PILLOWS GRAND HOTEL REYLOF

Pillows Grand Hotel Reylof, Ghent The Undiscovered Cobbled Streets of Ghent Hotel One of Belgium’s oldest cities and the historical capital of Flanders, Ghent is known for its medieval architecture and Leie and Scheldt Rivers. Its undiscovered cobbled streets are often overlooked when planning a city break but Pillows Grand Hotel Reylof is putting Ghent on the map – and rightly so.

One of the grandest properties to grace the streets of Ghent, the palace which houses the hotel dates back to 1724 and is the former baronial residence of poet Baron Olivier de Reylof. The halls of the Louis XIV-style mansion, which sits just outside the boundaries of the medieval city walls, are now lined with 157 state-of-the-art rooms and suites; each retaining many of their original features. The neutral tones and grey hues combined with a neoclassical mix of marble floors, ionic columns and a sweeping staircase; Pillows Grand Hotel Reylof is the hotel for those seeking laid-back grandeur in one of Belgium’s most treasured cities.

PILLOWS GRAND HOTEL REYLOF

The jewel in the hotel’s crown is undoubtedly the Presidential Suite; featuring two king-size bedrooms on the top floor of the hotel and covering an impressive 1356 sq. ft., the suite has separate living and dining rooms, a terrace on either side of the suite offering panoramic views of both the charming city of Ghent and the hotel’s courtyard garden, and not to mention its very own elevator for maximum privacy.

Nestled on the hotel’s doorstep lies the old town where guests can uncover the grandeur of Ghent. Explore the bustling waterside cafés and terraces on the Graslei and Korenlei or stroll along the cobblestone streets until you stumble upon the medieval Gravenstreen Castle in the midst of the city. Wander through the quaint markets selling books, flowers and antiques or visit the boutique shops in the pedestrian streets surrounding Veldstraat, St. Jacobs Church and the more exclusive Brabantdam.

When you’re not investing in a moment of rest and relaxation at the hotel spa or over-indulging in the hotel’s LOF Restaurant -the brainchild of Michelin-star Chef Ron Blaauw and considered to be one of Ghent’s top restaurants -the magical medieval town of Ghent awaits.

Note: Rooms at Pillows Grand Hotel Reylof, Ghent, start from £155 (175 EUR) on a roomonly basis.

WEBSITE: www.pillowshotels.com

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September 2019

EAT. DRINK. SLEEP

48 THE WORLD OF HOSPITALITY

INTERIORS

WHO ARE JUST ARTIFICIAL? Established in 2004, we have many years’ experience as one of the UK’s leading suppliers of high quality artificial plants, trees, silk flowers and related accessories, which we offer at competitive prices.

We have a range of fantastic options which will set your space apart from the rest, allowing you to create an indoor Eden. Our products are highly realistic, durable, and designed with particular care and attention by our master craftsmen, all of whom are experts in their field.

SOURCING AND MANUFACTURING We can usually source what you need even if we don’t already list it. If you require a large enough quantity and your project timescale and budget fit (4-6 months or so) we can even get products manufactured to your specifications from scratch.

WHO DO WE SELL TO? Practically anyone anywhere? We handle large, bespoke bulk orders for refurbishments and refits on behalf of specification buyers, procurement management, architects, interior designers, and garden landscapers but we also handle small one-off orders from the general public.

Whatever the case, we have the perfect solution for your décor – one which We’re able to create a product which is will transform your space into something extraordinary. exceptional in its rendering, offering bespoke designs to suit the needs of WHO HAVE WE SUPPLIED? your space, your business, and your WHO HAVE WE There’s no minimum order so youincan buy as Established in tastes.

2004, we have many years’ Major companies many industries including ITV,SUPPLIED? BBC, Channels 4 and much or as little as you need.

We pride ourselves experience as one of the UK’s leading suppliers 5, Mulberry, Innocent Drinks, Monsoon, Bella Italia, Tescos, Big Brother, Major companies many including on how lifelike products and you can of high quality artificial plants, trees, silk flowers Theour Only Way are is Essex, Coronation Street, Dancinginon Ice,industries Park Resorts, WHAT DO WE SELL? ITV, BBC, Channels 4 and 5, Mulberry, Innocent view close­ups on many of our and related accessories, which we offer at Volkswagen, andproducts more. to see Drinks, Monsoon, Bella Italia, Tescos, Big for yourself – we’ve taken full advantage of the competitive prices.

Our range is always growing, supporting Brother, The Only Way is Essex, Coronation We’ve also sold to house builders, zoos, hotels, restaurants, shopping centres, amazing advances in manufacture and realism current modern trends as well as theme colleges cruiseDancing ships, on theatres… the listVolkswagen, goes on!

Ice, Park Resorts, We have a range of fantastic options will andthat have been madeparks, over the years. and schools,Street, traditional needs, forwhich indoor We have tens of thousands of satisfied customers in the UK, in Europe, and and more. set your spaceoutdoor apart fromuse, the tailored rest, allowing to complement across thewe World.

Whatever your choice, have the design you to create an indoor Eden.

Our products any house, home office, or business.

Who are Just Artificial?

We’ve also sold to house builders, zoos, hotels, experience and the tools to make your space are highly realistic, durable, and designed with Our procurement managers and corporate cancentres, provide offers on bulk restaurants,buyers shopping theme parks, a complete product range stand out. We can make your design look particular careWe andoffer attention by our master orders for trade and help you finance your design, and our quotes are no for both domestic and business colleges and schools, cruise ships, theatres… incredible, wherever you choose to site it. craftsmen, all of whom are experts in their field. obligation so call us today. We lookthe forward to working with you! solutions including silk flowers, floral list goes on! We have tens of thousands of arrangements, artificial satisfied customers in the UK, in Europe, and SOURCING AND MANUFACTURING We’re able to create a product which is plants, trees ARTIFICIAL PLANTS & TREES FOR BUSINESSES palm trees), across the World. exceptional in (even its rendering, offeringtopiary, bespoke exotics, plant tree displays, hedges, We can usually source what you need even if designs to suitand the needs of your space, your fruit, hanging At Just Artificial, we work with interior designers, decorators, set dressers, baskets, ivy garlands and other foliage, Our procurement managers and corporate we don’t already list it. If you require a large business, and your tastes. architects and more to set your premises apart from the rest. Our artificial synthetic lawn grass and astroturf, buyers can provide offers on bulk orders for enough quantity and your project timescale and plants, flowers, and trees are highly realistic to look and touch, as well as planters, pot pourri, organza ribbon, trade and help you finance your design, and our budget fit (4-6 months or so) we can even get WHAT DO WE SELL? being durable and attractive. decorative butterflies, essential oils, quotes are no obligation so call us today. We look products manufactured to your specifications oasis foam, metal wall art, and Christmas Our range is always growing, supporting current forward working with you! care and from scratch.Our master craftsmen construct each onetowith painstaking supplies. modern trends as well as traditional needs, for attention to create an exceptionally ‘real’ artificial flower, and we offer ARTIFICIAL PLANTS & TREESand FOR tastes.

BUSINESSES WHO DO WE SELL TO? indoor and outdoor use, tailored to complement bespoke solutions to suit the needs of your space, business

There’s no minimum order so you can

any house, home or business. buyoffice, as much or as little as you need.

Practically We pride ourselves on how lifelike our anyone anywhere? We handle large, We offer a complete product range for both products are and you can view close- bespoke bulk orders for refurbishments and refits domestic and business solutions silk to see ups on many of including our products for on behalf of specification buyers, procurement management, architects, interior flowers, floral yourself arrangements, artificial plants, – we’ve taken full advantage of designers, and garden landscapers but we also trees (even palm topiary, exotics, plant thetrees), amazing advances in manufacture and tree displays, fruit, hanging baskets, andhedges, realism that have been madehandle over small one-off orders from the general theother years. public. ivy garlands and foliage, synthetic lawn

grass and astroturf, planters, pot pourri, organza Whatever your choice,oils, weoasis have the Whatever the case, we have the perfect solution ribbon, decorative butterflies, essential design experience and the tools for to your makedécor – one which will transform your foam, metal wall art, and Christmas supplies. your space stand out. We can make your space into something extraordinary.

design look incredible, wherever you choose to site it.

WEBSITE: www.justartificial.co.uk

34

At Just Artificial, we work with interior designers, decorators, set dressers, architects and more to set your premises apart from the rest. Our artificial plants, flowers, and trees are highly realistic to look and touch, as well as being durable and attractive.

Our master craftsmen construct each one with painstaking care and attention to create an exceptionally ‘real’ artificial flower, and we offer bespoke solutions to suit the needs of your space, business and tastes.

ARTIFICIAL PLANTS & TREES FOR BUSINESSES At Just Artificial, we work with interior designers, decorators, set dressers, architects and more to set your premises apart from the rest. Our artificial plants, flowers, and trees are highly realistic to look and touch, as well as being durable and attractive.

Orange Tree Our master craftsmen construct each one with painstaking care and attention to create an exceptionally ARTIFICIAL PLANTS ‘real’ artificial flower, and we offer bespoke solutions to suit the needs of your space, business and tastes. & TREES FOR BUSINESSES

At Just Artificial, we work with interior designers, decorators, set dressers, architects and more to set your premises apart from the rest. Our artificial plants, flowers, and trees are highly realistic to look and touch, as well as being durable and attractive.

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52 THE WORLD OF HOSPITALITY

INTERIOR & INTERIOR DESIGN

Morgan's latest collaboration is the new Rakino collection designed by Tim Rundle An architectural collection of two lounge chairs and tables, Rakino juxtaposes soft sculpted upholstery with a strong, low line frame. The clean linear structure emphasizes crisp timber detailing born from a dialogue between the precision of CNC manufacturing and a handcrafted finish.

The two models are differentiated by arm rests.

Available in three sizes and two heights, the coffee tables complement the elegant silhouette of the lounge chairs and nest to add further visual interest.

Named after a cluster of small islands in New Zealand and characterised by calm and isolation, the collection aims to evoke the same feelings in the midst of bustling environments.

WEBSITE: www.morganfurniture.co.uk

A world of possibilities with Vicaima doors The eagerly anticipated 2019 edition of the Vicaima Interior Door Selector (IDS) has now arrived, with an array of products designed to inspire creative interiors for modern living. Whether for homes, commercial environments, health or educational establishments, Vicaima offers original style coupled with outstanding performance.

The 2019 IDS provides specifiers and distributors with an easy to navigate, priced guide through a myriad of styles and finishes that demonstrate the sheer breadth of possibilities available with Vicaima interior doors and doorsets. All doors are available in a variety of constructional cores, extensive choice of dimensions and of course a colour palette that allows real creative flair for new build and refurbishment projects. Whether the vision calls for wood veneers displaying their natural specie or stained in a contemporary tone, originally designed laminates and innovative foils or even a spectrum of paint lacquers; Vicaima has one of the most comprehensive selections available.

As if 80 pages of door models were not enough, the Vicaima 2019 Interior Door Selector goes one step further, offering a wide assortment of additional modifications. Vicaima customisation provides the opportunity to select a door of choice from any of their Essential ex-stock solid core designs and to transform them with grooves, inlays and glazing plus many other factory servicing options.

Effectively this creates thousands of additional doors patterns, all available with shorter lead times than conventional bespoke doors.

Download a copy of the 2019 Interior Door Selector today by visiting the Vicaima website www.vicaima.com. Alternatively call 01793 532333 for further possibilities.

WEBSITE: www.vicaima.com

54 THE WORLD OF HOSPITALITY

MYKONOS RIVIERA HOTEL & SPA

MKV Design Completes Chic New Hotel on Mykonos Hotel MKV Design has completed the interior

it is illuminated by fibre optic lights embedded

design of Mykonos Riviera Hotel & Spa, a

into the walls which shine upwards through the

new 44-guestroom destination overlooking

windows and pierce the water like hundreds

the Aegean Sea and the harbour of Hora,

of stars twinkling in the night sky. All this life

the island’s buzzy capital town. Just as Hora

is reflected and amplified by a fully mirrored

tumbles down the centuries-old cliff face, so the

reception desk, while a suspended sculpture

white Cycladic buildings of Mykonos Riviera

plays with the notion of a diver plunging through

are also terraced down the rocky terrain. With

the ceiling and recurring design features are

a stepped pathway running through the resort

established, such as polished concrete finishes

like its spine, and many spaces opening directly

and decorative marine rope.

onto the pathway, the development resembles a series of little village houses, albeit revealing

The library is also directly off the sunken

contemporary pared-back design and many

pathway. A fresh, calm room in which to relax genius of the design in this space is the deep,

or work, it is one of the very few spaces that

glazed “windows” punched through the ceiling

looks inwards rather than out to sea. Above,

A sunken pathway is the start of the journey

under the pool which transform the lobby

the Blu Room is a space for small private events

through the site, leading to the reception lobby

into an ethereal underwater experience. By

and guest breakfasts with a stunning custom-

which sits below the elevated infinity pool,

day, the space is constantly alive, shimmering

designed buffet table above which a parade of

only opening out at the far end with a seating

with reflections of water and sunlight and

lights like elegant sunhats forms an eye-catching

area and windows looking over the sea. The

animated by swimmers above. In the evening,

display.

luxurious features when the doors are opened.

MYKONOS RIVIERA HOTEL & SPA

The Blu Room’s reversal of the island’s usual colour palette of white with blue highlights into a room of dense ultramarine blue emphasises its unique role within the resort as a semi-private facility.

The rooftop Pool Club restaurant and bar is the hotel’s all-day dining venue. Located opposite the pool and directly looking towards the sea, it offers a panoply of gently changing vistas, from the Mykonian sunset to the yachts and pleasure boats making their way in and out of harbour.

The range of seating options is varied to suit loungers and diners, secluded contemplation and lively socialising. Once again, the colour palette is simple and belongs to Mykonos; the white ceiling of the pergola is criss-crossed with white rope and the bar is dressed in rope that sways in the Mykonian breeze.

THE WORLD OF HOSPITALITY

55

56 THE WORLD OF HOSPITALITY

MYKONOS RIVIERA HOTEL & SPA

Lafs, the Greek speciality restaurant, only opens in the evenings and its simple interior is therefore designed to feel cosy and be seen by the light of its many glass pendants and loosely woven raffia shades which cast shadows across the room. From its outdoor terrace overlooking Hora, diners feel like they can touch the town.

Lafs has the air of the best Greek in town – unpretentious, convivial and authentic.

The 500 sq metre spa includes six treatment rooms, a thalassotherapy pool with therapeutic showers, a hammam, sauna, relaxation room and hairdressing salon. The interiors are pure and simple with polished concrete finishes predominating embellished by pebble channels in the floor and a sculptural wall to one side of the pool; although the spa is sunken, natural light penetrates the space via a small outdoor courtyard.

Most of the guestrooms and suites overlook the Aegean Sea. Their interiors are bright, spacious and designed with a sleek nautical touch. A rope motif strung across the ceiling suggests rigging on a boat and splashes of Mykonian blue enliven the otherwise all-white palette; all the rooms enjoy an outdoor terrace. The bathroom area is finished in the iconic white marble of Naxos together with weathered timber, and the freestanding vanities are within the bedroom area, together with, in some rooms, a bath tub.

Among the many room types, there are a

number of suites raising the luxury experience to a further level, including suites with a heated jacuzzi on their terrace, duplex spa suites in which the lower floor is dedicated to pampering and fitness and the 70 sq metre Pool Suites, each with a private pool. A three-bedroom maisonette crowns the guest offering with its own infinity pool and a huge, fully furnished terrace.

“This has been a very special project for us, given our role over the years as interior WEBSITE: www.mkvdesign.com

designer at the Riviera’s sister resort, The Mykonos Grand Hotel & Resort,” says Maria Vafiadis, Founder of MKV Design. “In this new project, we have created a retreat just a stroll away from the main town in which guests can feel completely connected with the most beautiful and transformative aspects of Mykonos – its natural landscapes, centuries old architectural character and its sense of simple luxury”.

All photography: credit Niall Clutton

INTERIORS

ARTWORK

BRANDING

SMC DESIGN IS PROUD TO DELIVER SPIRIT OF DISCOVERY

Designed as a British contemporary classic boutique hotel, SMC Design were responsible for the interior design schemes throughout the hotel, the commissioning of artwork through the in-house SMC Art Consultancy, and the signage and wayfinding solutions onboard.

S M C D e s i g n w o u l d l i k e t o t h a n k S A G A C r u i s e s , M e y e r We r f t s h i p y a r d , a n d all of the contractors and suppliers who contributed towards the successful delivery of this newbuild cruise ship for the British market. @smc_design_london @smc_artconsultancy

WWW.SMC-DESIGN.COM INFO@SMC-DESIGN.COM

SMC Design 2019©

58 THE WORLD OF HOSPITALITY

TECHNOLOGY

MODA The new smart room device

Smart mobile coverage Your guests, connected Your hotel, covered.

Sample available on request For more information call ARIA Telecom on 020 7321 3886 Email. info@ariatelecom.com www.ariatelecom.com

Mobile Coverage Solutions www.netcs.eu https://shop.netcs.eu 01276 854440

Colour Matched

Colour Matched Grill

 Artwork Grill

BEAUTIFUL SOUND

By New Wave

Specialist Audio, Video and Lighting design@newwaveav.co.uk | 01732 852 500 www.newwaveav.co.uk

60 THE WORLD OF HOSPITALITY

PBX HOSTING

4 Ways An Advanced Hotel Phone System Can Help You Improve Your Customer Service Technology Are you looking for a new PBX phone system for your hotel? Hotels thrive on providing first class customer service, and seamless communication with guests. For this reason, it is integral that your phone system provides all the necessary features to give your guests the service they expect.

There are a number of factors to consider when choosing a phone system for your hotel.

You may want to ask yourself the following questions: Is our check-in and check-out process as easy as possible?

Do guests have the freedom to set their own communications preferences?

Are there any ways in which we could improve our in-house communication?

Is billing a stress-free experience for our guests?

If the above concerns resonate with you, you would greatly benefit from a 3CX hotel phone system.

How can an advanced hotel phone system benefit your business?

A tailored phone solution for hotels is already being used by thousands of organisations across the hospitality sector. With hotel-specific advanced features, a 3CX hotel system could benefit your business in the following ways: Make the check-in and check-out process more efficient The3XC hotel module is designed to perform the following functions at check-in and checkout: Check-in Sets Extension Name Enables the extension to allow outbound calls.

Deletes all voicemail messages.

Clears Do Not Disturb (DND) status.

Updates phonebook files for IP Phones.

Re-provisions supported IP Phones.

Check-out Sets name to blank to show there’s no one in the room.

Disables outbound calls on extension.

Deletes all voice mail messages and recordings.

WEBSITE: www.pbxhosting.co.uk

Clears the Do Not Disturb (DND) status.

Updates phonebook files for IP Phones.

Re-provisions supported IP Phones.

Allow guests to choose their communication preferences The 3XC hotel phone system also allows guests to customise their own communication preferences. For example, guests can arrange wake up calls through their phone system without receptionist intervention. Guests can also set their extensions to Do Not Disturb.

Improve in-house communication As well as tailoring phone preferences to guests’ needs, the 3CX hotel phone system can improve in-house communication. For example, cleaners can update the cleanliness status of a room by dialling a code through the phone.

Ensure extension billing is easy and hasslefree The 3CX system will log every call made by an extension and will calculate call costs for billing.

It will also reproduce all call data on a text file record for you and your guest.

Give your guests

what they want.

Eight in ten UK adults (40 million people) use subscription services and catch-up TV technology.* 35% of UK adults admit to regular binge-watching sessions.

Binge-watching guests expect to watch what they want, when they want.

Samsung’s hospitality TV range elevates TVs into multifunctional content centres, enabling guests to watch what they want, when they want.

All Samsung hospitality TVs include: • Hotel mode

• 3-year commercial warranty

• Customisable guest interfaces

• Finance and leasing packages from as little as 20p per room per day

Give your guests what they want. Get in touch:

0845 555 1212 or email info@airwave.tv *Ofcom Communications Market Report 2018

www.airwave.tv

“We are at Hotel 360 at the Excel London, 19 & 20 September 2019. Please visit us on Stand 500. We look forward to meeting you.”

App for Hotels helps improve Customer Service

Hotel staff have more time to engage with guests

App for Hotels helps improve guest experience, not only for “staying” guests but visitors to the hotel. With our App you order and pay for drinks, sandwiches etc from your seat in the lounge or even outside by the pool, or anywhere in the hotel.

Hotel guests can not only order food and drink brought to their room, but book a table in the restaurant, even pre-order their meal, book other hotel services and have information about local doctors, chemists, ATM’s and Things to Do.

Hotel Revenue Streams Hotels should expect each advert to earn at least £100 per week. Ten adverts would provide additional hotel revenue of £4,000+ per month; hotels keep all the revenue. In larger towns, adverts could be charged at £500 per week (£20,000+ per month).

In addition, we share the income from Affiliates and the Luxury Shop.

Income Luxury Shop: 10 order per week at Average Order Value £185, commission just 20% (split 10% each), provides an income of £800, per month; in tourist areas orders could hit 10 a day and an income of £5,600 per month.

Affiliate Module. Enterprise Rent-A-Car © pays commission on each car rental.

The Banqueting App will increase the hotel revenue.

Hotels should earn £4,000 + £5,600 + Affiliate income + increased banqueting sales Additional Monthly Hotel Revenue £10,000 to £20,000+

“As more people utilize their smartphones and tablets to access different areas of their lives, hotels must adapt to keep up. That means using apps that go beyond simple online booking and deliver a full ‘on-demand’ concierge service.”

A fixed fee of £200 per month irrespective of hotel size Even a hotel with 600 rooms pays just £200 per month for a powerful app which includes the banqueting app and additional hotel revenues streams. Hotels should expect an income from each advert of at least £100 per week. Ten adverts would provide additional hotel revenue of £4,000+ per month; hotels keep all the revenue.

App for Hotels helps optimise services. Guest requests or orders are received by the relevant hotel staff. The app monitors staff performance and the relevant Manager receives details of any delayed service responses. Hotels can set the parameters.

App for Hotels is a Win-Win Situation for Hotels We supply a powerful concierge service with built in additional hotel revenue streams for a nominal monthly fee; the hotel keeps all the advertising revenue. We manage and share the Affiliate and optional Luxury Shop revenue streams.

https://www.appforhotels.co.uk/appforhotels.pdf

Please contact: info@jb1.com | 07718 733248

64 THE WORLD OF HOSPITALITY

TECHNOLOGY

Don't Run Your Business in the Dark CAN YOUR BUSINESS OPERATE WITH NO POWER? Constant Power Supply Ltd is the UK’s leading expert and installer of UPS Power Systems (uninterruptible power supply). We provide a complete property solution for homes and businesses that require an emergency power supply. If you are located in an area that is prone to regular mains failure or simply require an emergency power supply for your business for continuity at all times, we are here to help.

Our UPS power system product range spans all sizes, from single phase to three phases, from 10kVA to 6000kVA. We also provide a 5-year guarantee on all of our products and services because we understand how important it is for your peace of mind that your property never

THE RISK

HOW DOES A GENERATOR WORK?

In recent times, blackouts have become a

If your power goes out, your generator comes

major talking point across the media. The Mail

on – automatically. It’s really that simple! The

on Sunday revealed that National Grid had

generator system consists of a generator and

evidence that the shift to renewable energy

a transfer switch. The generator sits outside of

was putting Britain’s electricity supply at

your business just like an air conditioning unit,

risk months before the biggest blackout in a

while the transfer switch is located next to the

nationwide.

decade.

main breaker box, and in some cases replaces it

Our experienced engineers design power

With the rise of renewable energy – which now

loses power.

With over 20 years’ experience in the design, build and installation of automatic power protection systems across the UK, we have designed and installed thousands of power protection systems to homes and businesses

entirely.

protection systems to suit all domestic and

makes up a third of supply, and nuclear soon to

DON’T WAIT UNTIL IT’S TO LATE

commercial requirements with no limitations.

fizzle out, blackouts are due to become even

For further information and to arrange a free

We also provide regular maintenance services

more frequent.

site survey and quotation, please visit www.

to ensure your UPS is in full working order at all

constantpowersupply.co.uk. Or get in touch

times.

today by calling us now on 01260 228009.

WEBSITE: www.constantpowersupply.co.uk

Emergency Power KEEPING YOU SWITCHED ON Protect your property with an uninterruptible power supply (UPS) automatic back-up power system to ensure you have continuous power to your property in the event of a mains power failure.

We provide a complete back-up solution for homes and businesses. Our UPS power system product range spans all sizes, from single phase to three phase, from 10 kVA to 6000kVA. When the UPS power system detects a power cut, it instantly switches over to the back-up supply.

We also provide a 5 year guarantee on all of our products because we understand how important it is for your peace of mind that your property never loses power.

To arrange a free site survey and quotation, get in touch today by using our contact form or call us now on 01260 228009.

Constant Power Supply Ltd Grosvenor House, 3 Chapel Street, Congleton, Cheshire, CW12 4AB 01260 228009 | info@constantpowersupply.co.uk | www.constantpowersupply.co.uk

Upgrade your Food Preparation With Two Labelling Solutions from Peak-Ryzex Ensure Your Food Prep Is Ready For Natasha’s Law With PREPsafe The world of food preparation is changing.

Your customers want greater insight into the ingredients in their freshly prepared food, and your staff need to know accurate use-by dates, defrost times and more. Whether you’re a hotel, bar or eatery of any size, it’s time to adopt a food labelling setup that’s accurate, affordable and fully customisable.

With a complete solution from Peak-Ryzex, your organisation can utilise the unique capabilities of

PREPsafe, a versatile label printing solution that ensures every perishable item used to prepare food on site has accurate use-by information.

Do away with day dots and the illegible text of a handwritten label by utilising the Android-ready Preppy App that calculates highly accurate food labels in seconds. Ensure your food preparation setup is fully compliant with Natasha’s Law and other food safety requirements.

Reduce costings by avoiding needless wastage, leverage highly accurate and consistently legible information, utilise durable labels without unwanted residue and ensure your fresh stock is always used in good time thanks to in-built warnings. PREPsafe even comes with a fully-customisable, web-based backend for customising your database with full brand integration and complete oversight. Contact Peak-Ryzex today and integrate into your business today.

Empower Your Food Prep With The FX3-LX From SATO It’s time to consolidate your food label

• Connect to PC and smart devices – For

printing hardware and software into one,

additional input and adjustment, leverage

comprehensive device. Introducing the FX3-LX

the FX3-LX’s auto-detection functionality

from SATO, a state-of-the-art label printer

and connect to your PC or nearby tablets or

that’s smart, programmable and independent.

smart phones.

Ensure your on-site preparation process is compliant with food safety requirements such as Natasha’s Law with a fast and versatile printer that leverages powerful specs in a single package.

• SATO provides full SOS (SATO Online Services) via the IoT, with your device’s operational status monitored and updated via remote support.

Want to know more? Join us on Thursday 3rd

• Utilise an in-built, 7” touchscreen display for

Peak-Ryzex is a globally-recognised name

adjusting use-by dates, allergens and more.

in end-to-end mobility solutions. We have

October for iNSIGHT19, our annual mobility

The FX3-LX is also fully usable with gloves to

decades of experience delivering hardware,

solutions expo held at our HQ in Chippenham,

maintain hygiene standards.

software and managed services to multiple

Wiltshire. Stay ahead of the technology curve,

industry verticals, including food preparation

discover new emergent technologies and meet

and manufacture. Contact one of our experts

some of the biggest names in the industry

today and integrate a PREPsafe or SATO

including Honeywell, Zebra, Samsung and more.

FX3-LX-ready solution into your hospitality

Register today to book your place. Learn more

environment.

at http://peak-insight.com.

• Save time and reduce costs by consolidating your mobile printing hardware into a single unit with the FX30-LX.

WEB: www.peak-ryzex.co.uk | TEL: 01249 659 333 | EMAIL: infouk@peak-ryzex.com

68 THE WORLD OF HOSPITALITY

LIGHTING

Inox Technical Lighting designed and supplied all the architectural lighting for the newly opened Four Degree restaurant at St George’s Wharf, London.

The restaurant has several zones, each requiring a different lighting solution. The main eating area is a galleried double-height space with open ceilings, where suspended track lighting is used to direct light onto the tables. The track is in slender lighting profiles,

Bromleighs

incorporating random white and colour-changing lit sections. The profiles are installed at various heights and orientations to create an interesting look that works with the exposed services.

Other areas include VIP rooms, a private whiskey bar, seafood bar and art gallery. The VIP rooms include colour-changing lighting concealed in ceiling coffers and surface-mounted downlights. The gallery has a mix of track-mounted display projectors and colourchanging linear elements built into slim profiles. All lighting is controlled by a Mode Evolution and eDin dimming system.

Tel: 01702 468165

|

Email: sales@inox.co.uk

Anything less is a compromise Bromleighs manufacture switches and sockets and supply lighting and architectural hardware

For more information call the team on 01208 79490 or email info@bromleighs.com www.bromleighs.com

WEBSITE: www.inoxtechnologies.com

Brilliantly British !

The BB Light LED downlight range is design-led and workshop-created and offers a new perspective for lighting designers and lighting specialists.

Drawing on decades of design experience BB Light offers quality lighting solutions. The floor standing Isigoni LED micro spot, designed from the ground up to combine outstanding lighting efficiency, with almost invisible style. The BB Light range of LED downlights with unique features can also be supplied in high CRI versions with varied dimming options including the new “dim to warm”.

In London and South East of England Products are available from: Nu Line Builders Merchants • Mr Light • Inspyer Lighting • Visibility Lighting

www.bblight.co

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70 THE WORLD OF HOSPITALITY

LIGHTING

Well-engineered, bespoke high-quality lighting solutions Climate change. Over-production. Brexit.

to celebrate the engineers and craftsmen

What if a lighting brand, at its very core, helps

behind each of our products who have the

to overcome the challenges these issues

skills and patience to interpret and create

present in its own small way?

beautiful objects from a designer’s sketch or rendering..”

The guiding principle behind the Joe Scog brand is to provide well-engineered, bespoke,

Each Joe Scog product is supplied with a

high-quality lighting solutions made in (post-

unique serial number engraved onto the

Brexit) Britain. Products to keep and pass

product – not only giving the reassurance of

on, not mass produce and perpetuate the

authenticity but also as a permanent record

‘throwaway culture’ we see today. Products

referenced in an accompanying logbook

that celebrate the brilliant British engineers,

indicating when it was manufactured and by

just as much as the designers, behind them.

whom. The log also acts a beautifully bound,

Products that combine sound engineering

signed record of purchase and manual for

principles with exquisite design.

care instructions, certification and general maintenance.

Joe Scog offer products that are engineered to have weight and substance, well-

Customisation in terms of finishes and

constructed with thought for a simple

modifying the existing product is made

installation process and long-term

possible by the fact that we can manufacture

maintenance and durability. Something

Founder Domenico Scognamiglio who 20 years

that the all-important and often overlooked

ago was a custom lighting designer winning

retailer or the dealer trade is that there are

electrician or installation engineer will

a GE Lighting award and worked on the

no minimum order values to meet as there are

recognise and have confidence in.

Harrods Egyptian hall lighting explains: “ I want

with all other European imported brands.

WEBSITE: www.joescog.co.uk

just one item if required and the benefit to

72 THE WORLD OF HOSPITALITY

INDEPENDENT HOTEL SHOW

Independent Hotel Show 2019 preview Exhibition Now in its eighth year, the Independent Hotel Show, presented by James Hallam Insurance Brokers, is checking in to Olympia London on 15 and 16 October where it will deliver inspiration and insight to the luxury and boutique hotel community.

The premier business event will bring together over 6,500 hotel owners, general managers and heads of department where they can explore a myriad of creative solutions to help them transform the hotel guest experience. A carefully curated collection of over 350 hotel suppliers, including high-end designers and technology innovators, will showcase new products and services which share the aim of helping hoteliers and their businesses flourish within today’s creative and compelling hotel industry.

Guaranteed to trigger inspiring conversation, eclectic exhibitors will present products that balance luxury, individuality and environmental consciousness.

INDEPENDENT HOTEL SHOW

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73

Discover how to leverage your hotel’s outdoor space with Chilstone Solus’ trending garden pavilions and elegant wedding temples or Armadillo Sun’s guide to stylish outdoor living that can stand the test of time. Moving inside, transform the dynamics of your décor with bespoke designers like Cheeky Chairs, offering a quintessential collection of expertly sculpted English oak and ash chairs with a contemporary twist for the luxury hospitality sector.

With more than a third of this year’s suppliers exhibiting for the first-time, visiting hoteliers will be welcomed into a compendium of new products and strategies for business growth.

Many new exhibitors will be armed with technological innovations to help you streamline efficiency and enhance the hotel guest experience. From automated and individualised upselling through Oaky App, to water innovator LUQEL, purifying water with personalised mineralisation specific to the taste of each guest, hoteliers can expect to be challenged and inspired at this year’s show.

The rise of sustainable luxury brings the necessity for hoteliers to take a whole new approach to the delivery of quality hospitality.

With that in mind, consciousness is one of this year’s themes, as The Conscious Bedroom, powered by Criton, is set for creation.

Combining luxury interior design and environmentally conscious solutions, The Conscious Bedroom, designed by London design studio Harris & Harris, will give forwardthinking hoteliers a view of how to balance guest experience with sustainable choices. An overarching ethos of wellbeing in hospitality has been carefully considered in each aspect of the installation. In addition, to provide insight into today’s consumers’ attitudes to conscious travel, a report revealing the results of a detailed consumer survey will be available at the show.

Recognising the passion, commitment and dedication of hoteliers who propel the industry

into the future, the Independent Hotel Show will host its own prestigious awards with three esteemed accolades announced at the show the Independent Hotelier, the Hotel Innovation award and the GM of the Future, supported by the Master Innholders.

Enlightening discussions on pertinent topics, from wellness to design and food and beverage, are set to be held on the Innovation Stage, in partnership with eviivo and designed by House of Sloane, and the Hotel Vision Stage, in partnership with Quality in Tourism and designed by Graham and Green. Meanwhile hoteliers can engage in more intimate, insightful campfire sessions in the Social Business Space, powered by Good Energy and designed by Julian Chichester.

Connections can be made and strengthened within the show’s many social spaces. The Lobby, presented by bidroom and designed by Dome Deco, provides a relaxed space to pause and catch up with industry friends, while The Suite, hosted by Samsung and designed by Two’s Company Interior Design, offers an exclusive WEBSITE: independenthotelshow.co.uk.

space for the Independent Hotel Show Members Club and their guests to enjoy.

Those looking for further interior design inspiration will be spoilt for choice. As design partner to the Innovation Stage, House of Sloane is planning to fulfil the brief of ‘modern eclecticism meets maximalist glamour’ by kitting the stage out with bold hues, luxurious velvets, a dash of animal print and eclectic accessories, while striking designs from the show’s wallpaper partner Susi Bellamy will adorn the walls around the show.

To register to attend the Independent Hotel Show 2019, visit independenthotelshow.co.uk.

15 – 16 O C T O B E R 2 019 O LY M P I A L O N D O N P R ES E N T E D BY

Insurance Brokers

THE BUSINESS EVENT FOR LUXURY & BOUTIQUE HOTELS DO BUSINESS

LEARN

E XPLORE

CO N NEC T IN

With 350 innovative hotel suppliers

At 20 talks and workshops

The Conscious Hotel Bedroom

The Social Business Space

Register for your complimentary pass now at independenthotelshow.co.uk

Quality. Luxury. Comfort.

Bedrooms I Bathrooms I Dining I Soft Furnishings www.mitrelinen.co.uk

Telephone: 01685 353454

78 THE WORLD OF HOSPITALITY

BATHROOMS & WASHROOMS

KEUCO combines maximum comfort with stylish design Even though needs gradually change as life progresses, mobility and independence in the bathroom should be part of every phase of life.

Bathrooms that can adapt to the user’s growing expectations on comfort are extremely popular.

By carefully planning and cleverly furnishing a bathroom today, it can be made fit for the future for all generations and situations in life.

KEUCO produces a functional and aesthetic range of designs, comprised of products that live up to the expectation of being equally usable and aesthetic for everyone, regardless of constitution, thus ensuring an elegant atmosphere of well-being even in barrier-free bathrooms.

The highest standard of comfort and stylish design merge into one harmonious unit.

BATHROOMS & WASHROOMS

WEBSITE: www.keuco.com

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79

What’s unique about an Albion Bath?

We first began making fine free-standing baths over 20 years ago using our own special material: Iso-Enamel, keeping your bath hotter for longer, and at only a third of the weight of cast iron.

Request our 276 page brochure for our range of 50 beautiful traditional bath tubs. +44 (0)1255 831605 | albionbathco.com

ALBION BATH C O MPA N Y

BATHROOMS & WASHROOMS

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In 1992 Demista revolutionized the bathroom mirror market by introducing a heated mirror pad which adhered to the back of the mirror to prevent condensation from forming on the glass. The inconvenience and frustration of these foggy mirrors was therefore eliminated forever, giving you a clearly perfect steam free mirror without the need for time consuming wiping or costly cleaning products. Demista has been proven and accepted nationally and internationally and through its unique reputation and unblemished track record has been the number one choice for specifiers of mirror defoggers for over 26 years. Demista has been fitted in hotel developments globally and has become the industry standard. With over 400 sizes now available, Demista can cover virtually any mirror in 230V, 120V, 24V, 12V, Demista can also make bespoke sizes if required.

www.demista.co.uk

Methven Announces New All Chrome Satinjet® Shower Collection Methven, the global designer and manufacturer of premium showers, has extended its portfolio of Satinjet® showers with new Kiri and Kaha designs.Methven’s Satinjet® showers use twin-jet spray technology to create the optimum water droplet size and pressure offering 300,000 droplets a second.

The patented design can also help customers save up to 50% on energy costs and up to 55% on the cost of water used in the shower.

Featuring an updated sleek and sophisticated all chrome exterior, the refreshed Kiri MK2 shower has been designed with a new and updated handset and shower rose. The Kiri range incorporates a thermostatic shower valve that maintains a safe and consistent water temperature.

WEBSITE: www.methven.com/uk

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82 THE WORLD OF HOSPITALITY

HOTEL AMENITIES

Refreshening Cleansing Wipes Established in 1997 Refreshening is a leading supplier here in the UK of the highest quality of individually wrapped cleansing wipes.

Refreshening Cleansing wipes provide an effective and hygienic way for your clients to cleanse & refresh, whether it’s on the move or to freshen up before, during or after they eat.

Individually wrapped cleansing wipes are becoming increasingly more popular because they are convenient, time saving and very cost effective. These are used as an alternative to dry paper napkins which are not always suitable and sometimes don`t clean thoroughly.

Hygiene and cleanliness are an ever-growing concern within all food service industries from fine dining to street food. People tend to wash their hands before, during and after meals depending on what food is served and this facility may not always be available or convenient to them.

We can offer a variety of different size cleansing wipes and also personalise the outer wrapping for a fantastic marketing tool to promote your brand. Choose from our stock ranges or personalise the outer wrapper for a more personal touch to promote your brand.

WEBSITE: www.refreshening.co.uk

Refreshening is leading the way again by introducing a new unique cleansing wipe material that is actually 100% biodegradable and 100% flushable.

By offering these eco-friendly cleansing wipes is a major step forwards for the leading brand of individually wrapped cleansing wipes and also shows our commitment towards the environment and customer needs. These new biodegradable-flushable cleansing wipes are also alcohol free and still maintain 24 months shelf life.

Biodegradable/Flushable Cleansing Wipe

100% Cotton Oshibori Towel

Why not have them personalised?

– From less than 7p each

– From less than 16p each

- Minimum orders from just 5,000pcs

Freshen Up! Wipes are the perfect companion for everyday use - these soft and strong biodegradable/ flushable cleansing wipes are balanced to the skins natural pH and are infused with natural lemon fragrance.

Pure, clean and fresh in every way.

Refreshening’s first class, pure luxury cleansing wipes. Made from extra soft 100% natural cotton. These pure luxury cleansing wipes are individually wrapped for that personal touch and used in high class executive industries such as Top Restaurants, Chauffeurs, Hotels and Airlines.

For those who want to offer a personalised cleansing wipe we offer a bespoke design service that allows you to create a cleansing wipe tailored to your requirements. Simply choose from a variety of sizes, materials and fragrances, together with your own branded packaging design.

100% Biodegradable Wipe 100% Flushable Wipe Alcohol Free Balanced to skins natural pH Stops Germs

100% Biodegradable Towel 100% Cotton Alcohol Free Balanced to skins natural pH Stops Germs

Perfect advertising and marketing tool Available in Biodegradable & Flushable Alcohol Free Balanced to skins Natural pH Stops Germs

www.refreshening.co.uk

84 THE WORLD OF HOSPITALITY

HOTEL AMENITIES

Do you have or are you thinking of an OPL (on premise laundry) for your hotel?

You may be pondering the benefits of an OPL for your hotel and of course there are some key considerations including available space, additional staffing and upfront costs and once you have made that initial outlay, you need to ensure that you are seeing the best return on your investment and making the most of your Eco-friendly contribution.

BC Softwear’s Supreme bathrobes can save you 70% energy over traditional towelling robes and given the lightweight texture, this means more robes in the wash and your housekeepers will soon note the ease of laundry and considerable reduction in drying times. So how do they do this? The secret lies within the unique ‘SupremeSoft’ fabric which blends a super soft polyester outer with an absorbent towelling lining and is leading an emerging trend for luxury spas and hotels in the UK and Europe.

WEBSITE: www.bcsoftwear.co.uk

As towelling experts, the company can advise on a range of towels from energy efficient, fast drying towels to super deluxe heavy weight towels. They stock a wide range of pure white and coloured towelling in a variety of textures and weights to suit your hotel style and your budget.

Supreme Bathrobe Trade Price from £24.25 for volume orders.

DIPPING OUR TOES INTO CLEAR BLUE WATER

REPUTATION FOR QUALITY

We provide advice and support for spa designers and hotel operators, delivering the highest quality towelling for discerning clients worldwide.

Use our expertise and reliable supply of bathrobes, towels and slippers to enhance your business from top to toe.

PURE SPA LINEN Discover the new 5-star collection of Pure Spa Linen and SupremeSoft towelling for outstanding comfort and softness.

A luxury spa experience begins with BC Softwear.

Bannatyne Spa, Shrewsbury

Pure Spa Linen made for treatment beds

UK & INTERNATIONAL enquiries@bcsoftwear.co.uk Sales: (0) 845 210 4000 FRANCE c.fejoz@orange.fr Mobile + 33 626 570 166

The ultimate in luxury bathrobes, towels and slippers for your salon and spa

www.bcsoftwear.co.uk

86 THE WORLD OF HOSPITALITY

ROGUE CITY HOTEL GROUP

New Rogue City Hotel Group Announces Addition Of Two Properties To Its Growing Portfolio Hotel Henley Homes has announced the launch of its new hotel management company, Rogue City Hotel Group. Co-founded by renowned hotelier Nassar Khalil, who has also taken on the role of CEO of the group, Nassar brings more than 25 years of hospitality experience to create a hotel portfolio that champions affordable luxury and effortlessly combines historic architecture with a creative, modern design in a vibrant landscape. The rapidly growing Rogue City Hotel Group already boasts the exceptional five-star Dunalastair Hotel Suites in Scotland and will soon boast its new developments, The Hobson, Cambridge and The Wellington, Glasgow.

Rogue City Hotel Group supports an ethos and philosophy that embraces a completely transparent and experiential consumer journey.

ROGUE CITY HOTEL GROUP

The Rogue City Hotel Group seeks to effortlessly combine heritage properties full of character in outstanding locations with all the modern amenities expected of a luxury hotel.

Led by Nassar Khalil, the former COO for Royal Luxury Hotels and the Operations Director of the group now known as Nadler Hotels, the Rogue City Hotel Group seeks to align with consumers increasing appetite for local experiences that enhance their hotel stay. Thus, every Rogue City Hotel Group property will be fully in-tune with their surroundings, ensuring that guests feel fully at home but embrace the experiential nature of staying at a hotel. These experiences will champion the local independent

producer; showcasing the very best of the idyllic locations that Rogue City Hotel Group will call their home.

The Hobson in Cambridge, a former police station and Grade listed building, will be a stunning property of 59 spectacular hotel suites. Located on the bustling St Andrew’s street on the banks of the River Cam, The Hobson will provide the perfect base from which to explore one of Britain’s most famous cities. Adding to the group’s Scottish portfolio, The Wellington continues the trend for Grade listed properties. Dating back to 1878 when the property housed a courthouse and a few

THE WORLD OF HOSPITALITY

87

years later when it held the law classrooms of St Mungo’s, the Wellington’s diverse history will be translated in to 100 beautifully designed suites and offer city accommodation that embraces the history and rejuvenation of Glasgow.

The already established and renowned Highlands property of Dunalastair Hotel Suites sets the standard in Rogue City Hotel Group’s calibre of superb properties. Featuring four superior rooms and 28 suites along with stunning facilities for exclusive events including weddings, product launches and other corporate functions.

88 THE WORLD OF HOSPITALITY

ROGUE CITY HOTEL GROUP

The property was built in 1881 by General Macdonald and retains many of the original features. The hotel attracts a global audience who are seeking the outstanding natural beauty of the surrounding landscape combined with the superb five-star hospitality offered by the hotel.

CEO Nassar Khalil comments “I co-founded Rogue City Hotel Group to disrupt the status quo in conventional hospitality by delivering an alternative luxury hotel brand that fully aligns its interest with that of its guests. Our primary focus is to make design-led luxury accommodation and exceptional service accessible to all demographics through an affordable pricing policy. The ethos and philosophy of Rogue City Hotel Group is one of transparency, exceptional service and a consumer experience that embraces the locations of our properties.�

WEBSITE: www.roguecityhotels.com

90 THE WORLD OF HOSPITALITY

CLEANING EQUIPMENT

First impressions are lasting impressions It goes without saying that cleanliness and hygiene is of the utmost importance within the hospitality industry. According to a survey conducted by the ISSA (Worldwide Cleaning Association), 95% of customers reported that unclean premises and unpleasant odours would influence their decision to return, along with dirty floors, spills and stains.

First impressions are lasting impressions, made the moment the customer walks through the door and one bad experience of cleanliness can result in a loss of that customer, along with subsequent negative online reviews. But this doesn’t have to happen; hotels and hospitality venues can use cleaning services in a strategic way while observing cost savings and driving efficiency.

For times when cleaning is required around customers, the ICE On-Demand range is perfect as it is cordless, discrete and simple for the operative to use. This solution is often added to a standard janitorial trolley, offering the teams on the ground a quick and professional way of dealing with spillages and litter.

For lobbies, foyers and larger spaces, our fully automated cleaning machine, the ICE Robo 3

can be left to clean the floors whilst the cleaning team focus on more detailed cleaning tasks.

Thanks to its unique laser and sensor technology, it can clean complex areas in a thorough and uniform manner for up to 6 hours and leaves the floor immediately clean and shiny.

hire, which is often the requirement for the hospitality industry. Having an extensive fleet of equipment enables us to respond quickly to ad-hoc requests or orders. Short term hire machines can be prepared and delivered within 24 hours upon request.

Vacuum cleaners are an essential part of floor cleaning, especially in the hotel environment, and ICE have a range of quality vacuums to choose from. Spray extraction carpet cleaners, such as the ICE C-Care 300 or 411, are perfect for heavily stained carpets as they can remove dirt quickly and easily, especially useful in heavy traffic areas.

ICE have been supporting our comprehensive list of partners for decades by revolutionising the way they maintain, service and clean their premises thus enticing increased footfall, repeat business and enhanced customer satisfaction.

Our wide range of equipment is available for either purchase, rental or flexible short-term WEBSITE: www.ice-clean.com

Contact us: 0800 389 3869 enquiries@ice-clean.com www.ice-clean.com

SERVICE THROUGH INNOVATION ICE is the UK’s largest independent provider of industrial cleaning machines We Offer: 9 A wide range of equipment suitable for all environments 9 Equipment purchase or rental 9 Full service & maintenance support 9 Machine management & tracking

ICE Core Range 9 A fully comprehensive range of cleaning machines for all flooring types

9 Full training & installation provided 9 Available for purchase, short-term or long-term hire

Aqua Smart 9 An innovative system that recycles the water used to clean floors

9 Saves up to 1,000 litres of water a day!

9 Reduces water & detergent consumption by up to 66%

ICE Robo 3 9 The most advanced fully automated machine on the market

9 Increases productivity giving operatives time to focus on detailed cleaning

9 Perfect for leisure and hospitality environments

www.ice-clean.com

0845 225 1375

enquiries@ice-clean.com

92 THE WORLD OF HOSPITALITY

DOORS, WINDOWS & FITTINGS

Lorkins Contracts Ltd Lorkins Contracts Ltd specialise in providing

We have over 30 years experience in the

great outdoors - whether they are open or

bespoke frameless glazing products throughout

glazing and sealant industry, and we are

closed all year round. They also keep your

the country for both residential use as well as

well-known for carrying out projects that are

property safe and secure.

commercial projects.

impeccable, and notable for their excellent

We always strive to give our customers the best

quality – from our first visit to the final product.

We provide a range of glazed screens from external insulated screens to bespoke shower

value for money. This encompasses high quality

Using all the latest technology, we are able

screens, of which all are constructed with Low

bespoke glazing design: we produce state-of-

to provide you with an engineered bespoke

Iron Safety glass, providing the cleanest look

the-art frameless glass structures, balustrades, staircases, shower screens and roof lights that are custom-made to an extremely high specification.

We work alongside many leading architects and are able to fit in with your budget needs. We will also provide you with a free initial consultation and quotation.

All our designs are backed by a top London based structural engineer and an independent

design to suit your specific needs: this can be

possible.

anything from a small glass window seat to a

Although we work mainly with residential clients,

fully-enclosed frameless glass conservatory.

We are particularly known for our modern, state-of-the-art glass conservatories and we would be happy to put you in touch with some of our existing clients so that they can comment on our work and the excellent service they received.

we also supply products to the commercial sector, ranging from shop fronts to atriums. Our frameless designs can provide great natural light to show off shop front merchandise, with additional space for office or reception areas.

Besides our frameless glass range, we can help you with your glass canopies, splash backs,

structural sealant specialist. By working in close

Our frameless designs are specifically made

shelves and cupboard doors. Naturally, if there

co-operation with other experts in the field, it

for a clearer viewing aspect with a clean crisp

is something you have in mind not featured,

allows us to undertake the latest innovations in

construction, while our frameless fold back

we would be delighted to discuss your specific

structural glazing technology.

French-styled doors allow you to enjoy the

needs with you.

WEBSITE: lorkinscontractsltd.co.uk

Frameless glass link installed to the The Oaksmere hotel in Suffolk, recently developed to a magnificent standard.

The clients brief was for an ultra-modern glass link to join the new reception to the dining room.

Our frameless insulated glass link leads guest to the dining area in comfort and provides an unbroken glimpse of the hotels beautiful grounds.

Constructed with solar controlled glass with triple laminated glass supporting columns and beams, the glass link enhances the old historic part of the building and compliments the new dining and reception areas.

LORKINS CONTRACTS LTD BESPOKE GLASS STRUCTURES

Email : Info@lorkinscontractsltd.co.uk | Call: 01268 759411 | lorkinscontractsltd.co.uk

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DOORS, WINDOWS & FITTINGS

ZERO AUTO DOOR BOTTOMS ADJUSTABLE DROP TO 25MM MAX TESTED TO 5 MILLION CYCLES SURFACE MOUNTED OR MORTICE PATTERNS SIZES 305MM - 3497MM IN 152MM INCREMENTS UNITS CAN BE TRIMMED ON SITE NON-HANDED AND OPERATE FROM ONE END ONLY NO POWER REQUIRED OPTIONAL EASY ACCESS LIGHT SPRINGING PATTERN

THIS PRODUCT SOLVES THE

PACTA: THE COMPACT HINGE FOR FALL FLAPS

OFTEN OVERLOOKED PROBLEM OF SEALING THE GAP BETWEEN THE FLOOR AND UNDERSIDE OF THE DOOR - SIMPLY, EFFECTIVELY AND ECONOMICALLY. THEY

MEDIUM DUTY

VERY HEAVY DUTY

‘DROP’ TO THE FLOOR WHEN THE DOOR IS CLOSED TO PROVIDE A BARRIER AGAINST LIGHT, AIR, FIRE, SMOKE, RADIATION, BUT MORE USUALLY, SOUND! THEY RETRACT AUTOMATICALLY WHEN THE DOOR IS OPENED.

MORTICE FIXING

SURFACE FIXING

Zero Seal Systems Ltd Units 43 - 45 Ladford Covert, Seighford, Stafford, ST18 9QG, United Kingdom Tel : +44 (0)1785 282910 E-mail : sales@zeroplus.co.uk

WWW.ZEROPLUS.CO.UK

Available from Salice, premier supplier of furniture fittings is Pacta - a compact hinge for fall flaps which operates without the need for additional stays or cables.

Pacta confers a decelerated opening action and the fall of the door is gradual and controlled.

In the fully-open position, the door and base panel are aligned, creating a uniform and flat surface. Available with Push self-opening system, Pacta comes in a variety of finishes. Its applications are numerous including writing surfaces and table extensions in hotel furniture, in living room and kitchen cabinets, or

to create desks in children’s furniture.

Boasting a wide product selection, technically advanced design and unique industry expertise, it is easy to see why SALICE remains the number one choice for designers, architects and manufacturers keen to incorporate innovative features to differentiate their offering from the competition.

For further information on the Salice product range please telephone 01480 413831, or visit SALICE at www.saliceuk.co.uk

WEBSITE: www.saliceuk.co.uk

FLOORS & FLOORING

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Call us

Learn more

01296 481220

Front of house External and internal entrance area mats Anti fatigue mats behind reception desks Dirt control mats in lobby areas

95

osmouk.com

YOUR OWN TRULY BESPOKE FLOOR NEW

BROCHURE OUT NOW!

Leisure areas Safety matting around pools and spas Non slip matting in changing rooms Sound absorbing matting for gyms

including the new Harfa Vintage!

Back of house Non slip matting for food prep areas Non slip matting for cold stores Anti fatigue mats for bars

ESCO FLOORING: Highest quality european oak flooring

www.lanmat.co.uk sales@lanmat.co.uk I 020 8798 3760

CUSTOM-MADE NATURAL POLYX-OIL TREATMENT DURABLE YOUR STYLE

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We produce all our products in the UK

T REQUES A FREE SAMPLE

STAIN REMOVERS

SOIL ENCAPSULATORS

DRY COMPOUND

Specifically designed to lift most stains on carpet, general flooring and fabrics

Fast drying stain and soil absorber. Safe to use on all types of carpet including wool

Our dry carpet compound is formulated to clean and rejuvenate carpets with zero dry time

We manufacture and supply a large range of high quality, low cost floor cleaning products for all floor surfaces including; laminate, wood, tile and carpet.

We offer a complete solution including; pre-treatment, stain removal, carpet protector, leather cleaner, right through to wet or dry extraction cleaning.

Free delivery for all orders over ÂŁ60

Single to bulk sizes available

Multiple fragrance options

To find out more, visit our website or call us today:

www.carpetgard.co.uk

0151 649 8800

Inspired by designs from the past.

Designed for interiors today.

Introducing our new Heritage Collection featuring a range of four designs inspired by the tiled floors of grand Victorian and Regency villas and townhouses. From striking monochrome designs to beautifully blended traditional patterns, this new range features a 0.5mm wear layer, micro-bevelled edges and a choice of 12 colour variants.

T: 01386 820104 karndean.com/heritage2019

Featured floor: Lansdown LANS-03 and Prairie Oak SM-RL20

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FLOORS & FLOORING

Karndean Designflooring Announces Heritage Tile Collection Karndean The UK’s market leader in luxury vinyl flooring Karndean Designflooring has introduced a creative new collection featuring a range of exquisite designs inspired by the architectural tiled floors of grand Victorian and Regency villas and townhouses.

From striking monochrome designs to beautifully blended traditional patterns, Karndean’s brand-new Heritage Collection reflects both the boldness of contemporary trends and lavish Victorian living.

Whether used to create a statement floor across an open plan space or in combination with wood or stone designs to define working zones or walkways, Karndean’s new tile collection offers potential to create a unique space with the architectural elegance of a historic design but with all the benefits of luxury vinyl flooring.

The Heritage Collection has been designed to give the opulent look of classic geometric tiles and presents ten new colours, from timeless terracotta, crimson and gold to contemporary dove grey, taupe, blush pink and baby blue, alongside two Opus designs Luna and Nero. All 12 shades are available in square, triangular and octagonal tiles which can be mixed and matched in any combination to create a truly bespoke floor.

Whilst the range offers the potential to design a totally unique floor with any mix of colours, the versatility of the new Heritage Collection is amply demonstrated with four patterns – Clifton, Lansdown, Mayfair and Montpellier – available in 18 colour combinations, including stylish monochrome and traditional colourways for a classic design or contemporary combinations of neutral or bold hues for a confident, modern style.

WEBSITE: www.karndean.com/heritage2019

A selection of border options and infill tiles is available to provide a sophisticated finish to each floor design, with brick and diamond shapes in a choice of sizes and corresponding corner sections.

Each Heritage Collection design is custom cut into pre-assembled ‘mosaic’ tiles for an authentic look and high-quality finish. Tiles feature bevelled edges, a preferred 2.5mm thickness, 0.5mm wear layer and enhanced R10 slip resistance ratings.

Like the original Victorian tiles, Karndean’s new Heritage Collection flooring is hardwearing and waterproof but, unlike the original floors that required regular waxing and buffing, is easy to maintain and will resist stains to retain its attractive appearance for years to come.

Specify CFA members and

Specifying a CFA member for your next flooring project could mean the difference between success — or a flooring failure. Most of the UK’s largest and best known Manufacturers, Distributors, Contractors and Consultants are CFA members — and for good reason.

• CFA members promote high standards, knowledge and expertise • Specifying CFA members will maximize your investment and minimize costly flooring failures • All members have to pass a vetting process

Image kindly supplied by Gerflor Ltd

Tel: 0115 941 1126

Image kindly supplied by Junkers Ltd

www.cfa.org.uk Email: info@cfa.org.uk

Image kindly supplied by Interface

100 THE WORLD OF HOSPITALITY

FINANCE

Accountancy services for informed decision making The hospitality industry is very tuned-in to the value of outsourcing non-core services.

Hotels are at the forefront of this where it is common to outsource the catering. Typically, the finance and ownership of the building is also separate from the operating of the hotel.

There is now a growing trend to outsource the accounting operations to a specialist provider.

We invited Ray Baxter, one of the Directors of Baxterworld outsourcing to tell us why this is becoming popular.

He gave us 6 reasons for this trend. Better use of time was the first and most important one. Looking after the books is a huge hassle that gets in the way of the prime management function of the business, namely keeping customers happy and finding new customers.

Outsourcing eliminates that distraction.

Staff problems was the second reason.

Unless you are a trained bookkeeper and have spare time, you will have to recruit, train and supervise suitable back office staff.

Not owning the skills to produce accurate and timely management accounts is a real

and present danger in today’s risky business environment.

Scalable options come a strong third. If your business is expanding and opening new venues then an outsourced service will automatically grow to service your greater needs. No need to recruit and find extra desk space.

While most businesses outsource part of their accounting work, such as, end of year accounts, tax and payroll, there is a great advantage to having it all under one roof. Most large businesses have a multi skilled finance department managed by an FD or CFO. Smaller business can now avail of this benefit using an outsourced service. The provider will have a large bank of knowledge which can be drawn on, something not available in-house. With one seamless cloud-based system, accounts become cheaper and more transparent and transactions can be followed from invoice through to final accounts.

For reason number five, the option of a virtual Finance Director is usually mentioned as a WEBSITE: www.baxterworld.com

great benefit. Where the provider specialises in Hospitality, this becomes a valuable resource which almost always, through mentoring and advice, allows profits to be improved. Often, on its own, this can pay for the service. Ray quoted a London client who had a small chain of pubs; by working with his venue managers, discussing the ways to improve the margin and recommending ways to reduce wage cost, the company’s profitability improved by £200k in the first year.

Finally, reducing the possibility of fraud is an attraction. Internal systems play a part but are rarely strong enough to catch fraud quickly.

External monitoring makes this easier by following tight processes around tills, cash and supplier payments.

Outsourcing providers work under a defined level of service where you consistently get the work done within your deadlines, to a high quality and at a fixed price.

Ray can be contacted at ray@baxterworld.com

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LUXURY OUTDOOR FURNITURE www.sky-linedesign.co.uk | info@sky-linedesign.co.uk

FLEXX

104 THE WORLD OF HOSPITALITY

OUTDOOR FURNITURE

TREX DECKING For bar, restaurant and hotel managers and owners looking to update their outdoor areas, Trex

Bespoke design & build treehouses, playhouses and elevated platforms.

Commercial & International commissions welcomed

Company, the world’s leading manufacturer of wood alternative decking, offers materials that will stand up to the toughest crowds.

What really sets Trex apart from traditional wooden decking is its durability. Unlike wood, composite decking resists fading and it won’t rot, warp, crack or splinter, regardless of daily wear and tear.

Additionally, you never need to worry about sanding, staining or painting – which means you won’t lose any customers due to closing outdoor seating areas for perennial maintenance.

Its protective shell is designed for superior defence against severe weather, heavy foot traffic, dropped trays and spilled drinks. Even more, Trex Contour complies with British Standard BS7976-2:2002 for low slip potential - increasing customer safety. For further peace of mind, all Trex decking is made with 95% recycled material and backed by a 25-year Limited Fade and Stain Warranty.

TEL: +44 (0)1403 732452 www.cheekymonkeytreehouses.co.uk

WEBSITE: WWW.UK.TREX.COM

CheekyMonkeyWT173.indd 1

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Outdoor furniture, accessories and shades….

From hotels worldwide to luxury villas, The Modern Garden Company supply beautifully designed, contemporary exterior furniture to create elegant outdoor spaces.

We also supply shades, sun sails and parasols.

EC Computers People staying in hotels want the same comforts as they have at home or office. Customers expect good Wi-Fi connection in both their rooms and in common areas, to stay in touch with family, friends and work. The Wi-Fi offered by the hotel must, therefore, be fast, scalable, allow the use of any online content, including streaming, and support any device.

Understanding all aspects of hospitality projects, a truly great hotel must offer substance alongside style.

It is therefore vital that, as well as design, longevity is considered. All of our collections are made from robust, sophisticated materials, along with exterior grade fabrics per fect for outdoor, pool and spa environments where heat, humidity, water and UV damage need to be considered.

Offering stable and secure internet access increases the attractiveness and customer satisfaction, TripAdvisor and Booking rate Wi-Fi connectivity importance as being like the restaurant or location in choosing a hotel.

Wi-Fi in hotel rooms is as important as furnishings and air conditioning.

Wi-Fi SOLUTIONS FROM EC COMPUTERS & CAMBIUM NETWORKS offers scalable and secure Wi-Fi solutions managed in the cloud for both indoor and outdoor environments.

WEBSITE: www.eccomputers.co.uk

www.m o der n garden .co .u k

i n f o @m o der n garden .c o. u k

tel eph o n e 01279 653200

OUTDOOR FURNITURE

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Pumping hot water from a sink with Zip Tap Standard wastewater pumps are generally only rated for a fluid operating temperature of 40°C, occasionally a maximum of 60°C.

fluids, the U3K Spezial (SL) has been adopted for many challenging pumping requirements.

Many leading fast-food chains, report excellent performance in applications with heavy deposits of coffee granules, milk skin etc.

With Zip taps becoming a common feature, handling the drainage from these sinks requires a more robust pump, one that could be regularly subjected to higher liquid temperatures above 40°C plus. However, current dedicated hot water pumps can be relatively large and space below sinks can often be restricted.

Leading wastewater specialist Pump Technology has the solution.

For sinks with Zip taps The Pump Technology technical team looked carefully at the pump options that would fit into their compact DrainMinor.

They decided on the Jung Pumpen U3K Spezial (SL) which has proved itself to be extremely robust over may years of service.

This pump features a mechanical seal rather than the lip shaft seal normally found with this small size of submersible pump.

The DrainMinor features a recyclable polyethylene tank and when the pump is fitted with a low-level float, provides the perfect compact wastewater pumping solution. It also boasts an integral (replaceable) charcoal vent, and a simpleto-remove lid for cleaning and maintenance, enabling easy installation and operation in tight spots.

For commercial kitchen appliances such as combi ovens, pasta makers and dishwashers (also all needing to handle hotter water), the company has developed the DrainMajor wastewater pumping system which features a 730HES hot water pump, suitable for 90°C

Originally designed for mildly aggressive WEBSITE: www.pumptechnology.co.uk

PUMPING SYSTEMS FOR COMMERCIAL KITCHENS DrainMinor™ Range

Microvent

730 HES Hot water

DrainMajor™Range

Grease Traps

Multiple wastewater tank & pump sizes for every application.

Hot water pumping up to 90°C 26 years proven success Alarm systems, grease traps, dosing systems and vents…

Call our experienced application team

POWERED BY

0118 9821 555

www.pumptechnology.co.uk 56 Youngs Industrial Estate, Aldermaston, Berks, RG7 4PW

106 THE WORLD OF HOSPITALITY

RECRUITMENT

Hospitality Hunters, Recruiting Talent Hospitality Hunters are an independent

hires known as Chef Zone and thirdly, a business

specialist recruitment agency, dedicated to

consultancy service where we help and support

the Hospitality and Leisure sectors. We are a

our clients to achieve their business goals.

very different kind of placement agency. Our philosophy is simple: honesty, performance and

ARE YOU IN THE CHEF ZONE?

follow-through equals long-term relationships and success for all. We specialise in recruiting

Chef Zone provides relief chefs to clients all

for jobs in hospitality, catering, retail, bars,

across the UK. Our clients range from Fast food

nightclubs and custodial. We are fully

restaurants to Five star hotels. We understand

committed to providing a professional, personal

that each food operation is unique and we tailor

and innovative recruitment service providing

our solutions accordingly, whilst helping the

the highest customer service that meets our

unit manager achieve their labour budgets. We

candidates and clients expectations.

offer a more favourable and affordable solution, through using the self employed relief chef

We work in a non-corporate fashion and benefit

approach, thus being able to reduce the cost of

from having experienced consultants blessed

having a temp chef, yet still delivering a quality

the UK to keep up with the ever increasing

with a wealth of knowledge and industry

chef to solve the problem at hand. Whether

demand. Are you looking for a new challenge in

experience.

your business is a countryside pub, Michelin star

Hospitality recruitment?

restaurant, a wedding event or corporate brand, The three arms to Hospitality Hunters include

we will find you the ideal chef to suit your needs.

WINNING MENTALITY!

HERE WE GROW!

We are pleased to announce that Hospitality

the permanent recruitment division , temporary Hunters has been crowned:

CHEF

NE ZO

SUPPLYING YOUR CHEFS

We are rapidly expanding through referral and

Most Trusted Hospitality Recruitment

recommendations. We are unique due to our

Firm - UK (2019 Global Hospitality Awards,

wealth of knowledge and experience across

Awarded by LUX Life.) The team are delighted

the hospitality industry thus providing the

to be recognised for all their hard work and

best jobs and career opportunities in the UK.

commitment, this award clearly demonstrates

We have placed candidates in prime positions

we are a business that clients and candidates

from General Managers to Head Chefs, Sales

can count on.

Assistants to Store Managers as well as Area Managers to Head Office Support roles.

If you’re looking for a complete recruitment solution in the hospitality and leisure industries

Temps / Full Time / Emergency Cover

50% E N T

S FIR

OFF

T

PLACEM

OFFICE : 0207 916 9916 • MOBILE : 0745 8301790 info@hospitalityhunters.co.uk hospitalityhunters

In 2019, we have moved to a large office space in

then please contact us to discuss your needs.

N7, North London. Our client base is continually expanding and our pool of talent and quality

Take advantage of this introductory offer of

candidates are reaching new heights weekly.

50% of your first placement.

In 2020, we are set to grow further and open

Follow us on Twitter @ hospitalityhunters and

more recruitment hubs in cities and towns in

Instagram Hospitality Hunters & HHChefZone.

hospitalityhnts

www.hospitalityhunters.co.uk

WEBSITE: www.hospitalityhunters.co.uk

FINDING YOUR MANAGERS & STAFF

LONDON & NATIONWIDE

BARS . . PUBS . . VENUES . . CLUBS . .

RESTAURANTS . . CAFES . . HOTELS . .

50% T

E N T

S FIR

OFF

PLACEM

OFFICE : 0207 916 9916 • MOBILE : 0745 8301790 info@hospitalityhunters.co.uk hospitalityhunters

hospitalityhnts

www.hospitalityhunters.co.uk

Unit U iit 1 1.16, United House, North Road, London N7 9DP

108 THE WORLD OF HOSPITALITY

SIGNAGE

Bramble Signs launch Prestige Hospitality an Environmentally Friendly Sign Collection From idyllic surroundings in the Yorkshire Dales, Bramble Signs are now one of the UK’s favourite sign makers offering design led natural signs from the very dinky to the very large, Free-Standing and Shaped, all unique to you.

PRESTIGE COLLECTION

by Bramble Signs

Hand Crafted Designs creating Simple but Elegant Signs

Our new hospitality range features signs made from either Oak or Walnut. Available in many different sizes & shapes.

They can include logos, arrows and emblems. Natural or Painted lettering in gold or black. All tailor made to ensure they suit your brand.

The Bramble team take the quality of design, materials, and manufacturing standards seriously. Ensuring we not only create something beautiful but also functional and practical. Signs are crafted using only top grade sustainable timbers. The talented team hand finish each item ensuring a high standard of quality and control.

A vast range of styles and options available to personalise, ordering your unique signs couldn’t be easier.

For more information visit our ONLINE STORE. sales@bramblesigns.co.uk | 01729 840559 WEBSITE: bramblesigns.co.uk/collections/prestige-collection

Sizes and Styles to Suit Every Location

www.bramblesigns.co.uk

PRODUCT SHOWCASE

MOBILE PHONE CALLS IN HOTELS, RESTAURANTS, OFFICES AND PUBLIC SPACES CAN BE IRRITATING TO OTHER PEOPLE! Storacall Teleacoustics offers a range of T900 wall mounted or desk mountable telephone hoods designed to reduce the disturbance and irritation of mobile phone use in public spaces by creating a zone specifically for conducting mobile phone conversations.

T900 hoods are competitively priced with the Acoustic Fabric £298, Faux Leather £277 and Real Leather £374. The quality, acoustic Insulation and design are as good as the best of the top end competitive products. The colour palette is an exciting mix of solids and mélanges across the full colour spectrum.

For further information please contact us on telephone 00 (44) 1242 570995 or e-mail sales@teleacoustics.co.uk

THE CAMDEN COLLECTION FROM GRAFF IN VINTAGE BRUSHED BRASS IS THE ULTIMATE EXPRESSION OF CONTEMPORARY ARTISAN TRADITION The Camden Collection from GRAFF is synonymous with elegance. The line of faucets and accessories for the bathroom expresses a precise stylistic presentation and a unique aesthetic language. Designed by GRAFF’s G+ Design Studio, the collection reveals itself as a key player in the larger design narrative of a project, acting as an influential piece of furniture with impact across the space.

Conceived to include no superfluous details, no excessive movement, and instead a focus on traditional Edwardian style, the Camden Collection revisits a classic design in a modern key. The collection is available in the traditional version with a “cross” handle or with a “lever” handle, both functional and practical for daily use.

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109

FIZZCO TRADE We are the UK’s commercial Christmas experts, supplying high quality, festive decorations and lighting to business customers at incredible prices.

With over 10,000 products in stock at our UK warehouse; We can provide everything you need to create a spectacular Christmas display!

Looking to take the stress out of Christmas?

Our beautiful Theme Ranges provide an effortless way to transform your venue with a choice of co-ordinated Wreaths, Teardrops, Garlands and Tree Packs put together by our in-house experts. With 23 themes to choose from, we’re sure to have the right theme to compliment your venue.

With Fizzco Trade you’re one step closer to making this festive period your most successful and profitable yet!

WEBSITE: www.teleacoustics.co.uk

WEBSITE: www.graff-designs.com/en/

WEBSITE: www.fizzcotrade.com

DENIS STYLING CHAIR

KIH PRODUCTS

PROVIDING INNOVATIVE ACOUSTIC SOLUTIONS FOR HOSPITALITY INTERIORS

New 2019 model from Pahi Barcelona STORIES COLLECTION. Part of a new full range of interesting and different takes on hairdressing furniture.

The new square pillar hydraulic lift is new too. For absolute client comfort. Available is a wide range of fabrics-with new addition for 2019 too. Some luxury finishes to enhance the presence in the salon. Price start from £645.00 plus VAT. Matching backwash unit Brum continues this unique look. Ideal for current salon decor trends.

Contact 01670 738979 studio@albertewandesign.com

WEBSITE: www.albertewandesign.com

Multi-Award-Winning KIH Products has just celebrated its 6th birthday. Thousands of pregnant ladies have been treated using the KIH Bed Pregnancy Cushion since it’s design in 2011. Loved by Chiropractors, Osteopaths and Massage Therapists in leading Spa’s in the UK, Ireland, France, Spain, Germany, America and Australia.

Made in the UK and fully British Standards compliant the KIH Bed has been awarded Excellence in Innovation by the Federation of Holistic Therapists in 2015 and LUX 2019 Hotel and Spa Awards Most Innovative Pregnancy Cushion in 2019.

It is a pregnancy cushion that fully supports the skeletal structure enabling women to lay prone at variable stages of pregnancy without putting strain on the round ligaments or lumbar region of the spine.

WEBSITE: www.kihproducts.co.uk

AllSfär is a design-led brand working with architects, interior designers and specifiers transforming spaces into inspirational places.

Our Muffle printed acoustic wall coverings have been designed with total flexibility in mind.

The range of super high-resolution landscape and cityscape images, abstract murals, patterns and bespoke options offer a creative and innovative way to manage acoustics across a wide-range of hospitality spaces, including hotel receptions, lounges, restaurants and spa areas. They are ideal for creating statement walls that not only manage acoustic comfort but help to build brand personality and reflect culture. To learn more about our acoustic products visit our website at www.allsfar.com or come and say hello, we’re at Clerkenwell Design Week in the Projects Area, Stand PB17.

WEBSITE: www.allsfar.com

110 THE WORLD OF HOSPITALITY

PRODUCT SHOWCASE

OLENKA

MOUNT LIGHTING

THE BRICK PANELS

Founded by Russian-born Designer Olga Shevchenko, Olenka is a UK based design studio and online store specialising in designing exclusive floral patterns for wallpaper. Their mission is to create distinctive and stylish designs that embody traditional Russian folk art with a modern British colour palette. Feminine, decadent and beautifully styled designs feature natural motifs of leaves and flowers.

Mount Lighting are fortifying their position as the ‘go to’ company for awe-inspiring lighting solutions with the continued success of their M-Line range. Like a contemporary work of art, Mount Lighting crafts its luminaires with creativity and precision to produce stunning products that startle rooms and breathe life into projects.

The Brick Panels permits clean, uncomplicated brick facing of walls on old, prefabricated and new houses indoor and outdoor, offering both thermal and sound insulation, active fire protection at the same time. Without requiring any preliminary work, the Brick Panels elements are secured directly to the outside wall using special wall plugs before being joined.

All of Olenka’s wallpaper is printed in the UK by an established UK wallpaper manufacturer, where the experienced staff make sure the product meets all the standard UK requirements and guarantees the best quality. The wallpaper is suitable for both domestic and commercial use.

WEBSITE: www.olenkadesign.co.uk

From darkness comes light. From Mount Lighting comes M-Line. Combine diversity and aesthetics by choosing from suspended or surface options. Reimagine spaces with recessed and wall-mounted potentials.

Explore endless possibilities and transform your blank canvas. Embrace choice by selecting from a palette of 16 colour options and 3000/4000/5000K temperature selections. Champion stylish innovation with bespoke solutions hand crafted from sleek aluminium profiles in the UK.

The bricks of the Brick Panels system are natural composite of thermal-insulation polyurethane and high quality, hard-baked brick facing tiles made from specially selected clays, they are extremely dense with a water absorption. All facing brick tiles are frostresistant, dimensionally stable and colour fast. There are possibilities available with special elements co-coordinated for the specific building available for corner areas, lintels.

WEBSITE: www.mountlighting.co.uk

WEBSITE: www.brick-panels.co.uk

design hotel phones

PLASWOOD RAISED BEDS – THE SUSTAINABLE CHOICE Plaswood products are made in the UK from 100% recycled plastic, supporting and promoting plastic recycling while developing the circular economy. The latest product launch is Plaswood raised beds and planters, designed to provide year-round flower or vegetable space that requires no maintenance painting or preserving, will not rot or splinter with age, and will outlast any timber alternative. A great choice for any outdoor space, the flexibility of the new modular design offers custom made sizes to suit an individual’s need or preference.

The 1m long panels are available in colours black and brown. Plaswood raised beds will enhance outside spaces, whatever the size.

Due to the product’s robust weather and waterproof credentials the raised beds will withstand the harshest of winters and can be enjoyed all year round

WEBSITE: www.plaswoodgroup.com

FISCHER MÖBEL Fischer Möbel is well known for a highquality standard. Our garden furniture is an eyecatcher for your terrace or garden.

Fischer Möbel supports you in designing your project individually.

Thanks to many years of experience, we have successfully accompanied and implemented numerous international projects in various sectors. The aesthetics of the products in combination with excellent quality convinced us. Custom-made products can also be used to implement tailor-made and sophisticated solutions.

Our passion is to produce weather resisted outdoor furniture, but of course for your own purpose, you can also use them indoors.

OUR CONCEPT Our first product, Xenios Concept One, is an innovative and elegant design phone fitting most of the room atmospheres.

Based on a customization concept, our product marries a modern and elegant design with local materials, such as wood to reflect the room decor of its surroundings Daring, compact and functional, Xenios Concept One has been designed by Elium Studio, a famous French design agency located in Paris.

Our tailor made product is available in black or white. Select the color and finishing material you would like: leather, plastic, solid wood, glass, Plexiglas....

Xenios, because every room is unique...

WEBSITE: www.fischer-moebel.de

WEBSITE: www.xenios-concept.com

PRODUCT SHOWCASE

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111

SCANDINAVIAN MINIMALISM MEETS JAPANESE PURISM

PROTECT YOUR CUSTOMERS REDUCE YOUR RISK!

UGI DRESS CODE - CONTEMPORARY SOLUTIONS FOR HORECA

SCHÖNWALD is one of the world’s leading providers of high-quality porcelain and is appreciated by hoteliers, caterers and professional chefs all over the world.

SCHÖNWALD is optimally prepared for the new trend of food-sharing and offers the perfect plating options with its new SHIRO design collection. New patterns and textures now help meet the demand for greater individuality in the food service industry.

Did you know…The most frequent kind of purse theft is ‘handbag dipping’, where offenders remove purses, phones from handbags left unzipped or unattended.

(Official Police statement, 2019) New Product BAGSAFE CAN HELP! This unique adjustable attachment will fit most single pedestal tables which keep valuable belongings such as handbags, off the floor and in a more secure place, and allowing the owner easy access. Help keep your customers belongings SAFE. BAGSAFE will be on display on Stand UT06 at The Restaurant Show

A company offers contemporary solutions for HORECA and presents a new image of professional clothing - a collection of aprons and workwear dresses for catering services, hotels, restaurants, shops, boutiques and spa resorts that are seeking different image.

The design of SHIRO is understated, simple and straightforward, yet also conveys a sense of pragmatism and strength. Such simplicity leaves plenty of creative freedom and thus serves chefs as a veritable blank canvas on which to present their culinary ideas. This is why SHIRO is also suitable for a huge variety of gastronomic concepts.

Phone +49 9287 560

If you would like more information, please don’t hesitate to contact us: Tel: 01543 459655.

BAGSAFE is a UK Registered Design

WHY CHOOSE US • Premium quality • Made in Europe • Fast production • Easy to reorder • Wide range of exceptional designs • Bespoke items • Choice of any color from our color swatch, customizing, • Logo service (embroidery, laser or textile printing) • Range presentations and samples • No minimum order value • Never out of production

WEBSITE: www.schoenwald.com

WEBSITE: www.bagsafe.co.uk

WEBSITE: www.ugicode.com

PURITY PEARLS STUNNING GOOD LOOKS; PRACTICAL STRENGTH

HARRISON SPINKS

GROUPE GM AND PASCAL MORABITO CELEBRATE 20 YEARS OF PARTNERSHIP

Increasingly, statement plates are adding a focal point to the tabletop. Leading supplier, Artis®, exclusively distributes ‘Purity Pearls’, from Bauscher. Available in four stunning colours: Light, Dark, Copper and Gold providing colour and texture but, at the same time, offer a durability not usually found in such fine porcelain. The range is designed to contrast and complement the Purity collection of white porcelain. Both ranges are made from an innovative new material, ‘Noble China’, which is high fired at 1400˚C, giving the collection a remarkable delicacy that belies its strength.

Each colour collection of Purity Pearls comprises plates and bowls with an all over pattern or with a rimmed edge decoration, as well as large and small rectangular plates and a coupe saucer.

WEBSITE: www.artis-uk.com

Harrison Spinks is a family owned business, with unrivalled hospitality credentials.

Revolutionising the future of hospitality beds as we know it, Harrison Spinks Hospitality will be showcasing their new collection of beds at Decorex, the Independent Hotel Show, and Sleep + Eat this autumn.

Sustainability is at the heart of everything Harrison Spinks do and designed and developed in house; Cortec ™ is a new dawn for comfort technology. A ground-breaking glue free pocket spring system that is 100% recyclable, zero to landfill and with smaller and finer springs that move independently.

Creating more comfort and an exceptional night’s sleep for your guests, with spring counts ranging from 3400 to 19400.

Groupe GM, a leading international player in the guest amenity sector, is celebrating 20 years of partnership with French jewel designer, sculptor and poet Pascal Morabito.

In 2000, Morabito launched his first hotel line with Groupe GM, which currently carries two collaboration collections with the artist – the Contemporary Line and the Premier Line.

The Morabito brand is famously innovative, and Groupe GM is making efforts to channel this innovation within the amenity sector.

Sleep, Recharge, Revitalise with the Harrison Spinks Hospitality Bed Collection.

Throughout the years, Groupe GM has remained mindful of making informed decisions when it comes to its environmental footprint. Pascal Morabito soaps are now pleat-wrapped and products are crafted using palm oil coming from sustainable plantations and formulated without EDTA and BHT.

www.harrisonspinks.co.uk/hospitality

WEBSITE: www.groupegm.com/

112 THE WORLD OF HOSPITALITY

UK CONSTRUCTION WEEK

Five reasons not to miss this year's UK Construction Week Exhibition We all know we need to get out more. How else will we meet new people, learn new things, find new ideas and discover new products? By taking advantage of UK Construction Week (UKCW) at the NEC on 8-10 October, you can tick off all the above at one event.

1. People and products If you need to source an innovative sustainable material, an outdoor kitchen or new smart lighting, then look no further than UKCW. With over 10,000 products being showcased, everything you need is under one roof. You can connect with exhibitors beforehand via the exhibitors’ portal and to help with meetings, there’s a new networking lounge with free WIFI. MaterialDistrict are back for a second year at UKCW and will be exhibiting within the Surfaces and Materials area of the show. The materials on display are for exterior and interior use, with functional and aesthetic properties.

They have products made from recycled plastic, bamboo, glass, and coffee grinds.

Exhibitors include, Aurora Lighting which will be showcasing it’s AOne Smart Lighting system, that offers innovative smart lighting products covering light, power, sensing and control.

themes such as fire safety, health and wellbeing and sustainability. And there’s a new Careers Centre offering workshops on apprenticeships, staff retention, diversity and new talent.

2. Digital innovation and MMC This year UKCW is shining a spotlight on the serious change-makers in construction.

To aid the search, a new Innovation Zone has been established in partnership with the Construction Innovation Hub (the Hub).

Modern Methods of Construction (MMC) is also a strong theme at the show. Full-scale builds will be erected onsite with live demos of MMC technology in action.

3. Learn from the experts UKCW brings together more than 300 expert speakers including Mark Farmer who is spearheading policy initiatives on MMC, Chandru Dissanayeke, director of building safety reforms at MHCLG, and Keith Waller, programme director at the Construction Innovation Hub. There will also be more than 150 hours of CPD content covering WEBSITE: www.ukconstructionweek.com

4. An unforgettable experience Make time to visit the Coventry University site simulator for your chance to run a building site for the day. It’s hailed as one of the most powerful experiences of any construction show.

5. Celebrations and a beer festival The show hosts the UKCW Role Model of the year, the new Building Trades Awards with Fix Radio and the new UKCW Construction Awards. Unwind each day at the Beer Festival and don’t forget the ‘Rockaoke’ on Wednesday night.

UKCW is made up of: Build sponsored by EasyTrim, Building Tech, Civils, Energy and HVAC, Surface and Materials, and Timber. It also features Concrete Expo (8-9 October only) and Grand Designs Live (9-10 October only).

Single registration gives access to all areas of the show. For further information follow @UK_ CW or search for the hashtag #UKCW2019.

BUILD BUILD Sponsored by

BUILDING TECH

CIVILS

ENERGY & HVAC

SURFACE & MATERIALS

TIMBER

GRAND CONCRETE DESIGNS LIVE EXPO 8-9 OCT

9 -10 OCT

8 -10 OCTOBER | NEC | BIRMINGHAM SURFACE & MATERIALS

The UK’s largest built environment event INNOVATION | PRODUCTS | LEARNING | NETWORKING

Roofing, Cladding & Insulation

Doors, Windows & Glass

Modern Methods of Construction

Lighting

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ukconstructionweek.com #UKCW2019

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114 THE WORLD OF HOSPITALITY

LIGHTING

Hotel Lighting From Belgium with Love When do we give a hotel maximum points?

When we feel right at home straightaway, of course. From the first moment on. What particularly influences this feeling? The right light. Its colour and intensity essentially help determine whether we perceive a room as somewhat unwelcoming or inviting. That is why areas like the lobby and reception should always appear bright and friendly.

Hotel rooms and wellness areas should, however, have more warm light colours and indirect lighting. How can such moods be staged most beautifully? With Wever & Ducré’s stylish luminaire collections, available in many different shapes, colours, and designs. You can quickly create a great atmosphere in boutique hotels or student residences, or in Plug ‘n’ Live apartments.

Our lighting collections are specifically designed for the hotel industry – they are beautiful, functional, and ready to check in. The clou is that they are available in many different shapes, colours and sizes, and thus adapt perfectly to the respective room concept. You can use them alone or in combination with other Wever & Ducré models.

MIRRO Mirro, mirro on the wall? It is so much more.

MIRRO was developed by the 13 & 9 design team and can be used as a ceiling, pendant, table, or floor luminaire. It could not be more flexible.

REVER What inspired Marcello Ziliani? The lapel of a man’s jacket, which the internationally renowned designer transformed into a shapely luminaire with a fine linen structure for Wever & Ducré.

BOX If you like to set discreet highlights, it is best to let BOX shine from the wall and ceiling.

Whether in plain white, striking black or shimmering gold and silver tones. Sigh. It is not an easy choice.

ANY OTHER QUESTIONS? Wever & Ducré Showroom UK, Jay Woolford, 23 Batemans Row, London EC2A 3HH, United Kingdom info.uk@weverducre.com WEBSITE: www.weverducre.com

READY FOR CHECK-IN? With ROOMOR, Wever & DucrĂŠ has developed a product that perfectly adapts to its surroundings. Inspired by the design style of the Roaring Twenties, this luminaire features an eye-catching cable arrangement and comes in various colours and countless variations.

Follow us on

WEVERDUCRE.COM

Specialists in warewashing and ice machines

warewashing Everything from the smallest undercounter to the largest rack and flight machines.

ice machines The superb Maidaid ice machine range caters for every ice requirement.

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