theQ's Privacy Policy outlines how they handle your personal information when you use their services. They collect both information you provide, like account and profile details and data collected automatically, such as device and usage data This information is used to provide, improve and secure their services, communicate with you and comply with legal obligations theQ may share your data with service providers, affiliated entities or for legal reasons They retain personal data only as necessary and employ security measures to protect it Users have rights such as accessing or deleting their data, especially within the EU/EEA. theQ doesn't target those under 16 and commits to safeguarding international data transfers. Changes to the policy will be communicated and inquiries can be directed to their Data Protection Officer
theQ Privacy Policy
Last updated: May 18, 2025
1. Introduction
theQ (“we,” “our” or “us”) is committed to protecting your privacy
This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, use our mobile application, or otherwise interact with us (collectively, the “Services”).
By accessing or using theQ, you agree to the terms of this Privacy Policy
2. Definitions
Personal Data: Any information that identifies or can reasonably identify an individual (e.g., name, email address).
Usage Data: Information on how the Services are accessed and used (e g., IP address, device type, pages viewed).
Cookies: Small text files stored on your device to collect standard Internet log information and visitor behavior.
3. Information We Collect
3.1 Information You Provide
Account Information: Name, email address, phone number, password.
Profile Data: Profile picture, bio, preferences.
Communications: Messages you send through theQ; correspondence with support.
3.2 Information Collected Automatically
Device & Technical Data: IP address, browser type/version, operating system, device identifiers.
Usage Data: Pages/screens you visit, features used, date/time stamps, referral URLs.
Cookies & Tracking: We use cookies, web beacons, and similar technologies to collect analytics and to personalize your experience
4. How We Use Your Information
To Provide & Maintain theQ: Authenticate accounts, deliver content, process transactions.
To Improve Our Services: Analyze usage trends, diagnose technical issues, develop new features.
To Communicate With You: Send updates, marketing materials (with your consent), respond to inquiries.
For Security & Fraud Prevention: Monitor for suspicious activity, enforce our Terms of Service
Legal Compliance: Comply with applicable laws, regulations, court orders.
5. Sharing Your Information
We may share your Personal Data with:
Service Providers: Third-party vendors who perform services (hosting, analytics, payment processing).
Affiliated Entities: Subsidiaries or parent companies for operational purposes.
Legal & Safety: When required by law, to protect rights, or in connection with legal claims
Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you).
6. Legal Basis for Processing (if you are in the EU/EEA)
Consent: Where you have given consent (e g., for marketing communications).
Performance of Contract: Processing necessary to provide theQ to you.
Legitimate Interests: Operational purposes such as improving our Services, provided your rights do not override.
Legal Obligation: Compliance with laws or regulatory requests.
7. Data Retention
We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Usage Data is generally retained for up to 24 months.
8. Security of Your Information
We implement administrative, technical, and physical safeguards designed to protect your Personal Data. However, no system can be completely secure; please use strong passwords and keep your credentials confidential.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access: Request a copy of your Personal Data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Ask us to delete your data (“right to be forgotten”).
Restriction: Limit how we use your information.
Portability: Receive your data in a structured, machine-readable format
Object: Object to our processing of your data for marketing or legitimate interests. To exercise any rights, please contact us at privacy@theq.example.com.
10.
Children’s Privacy
theQ is not directed to individuals under 16 years of age. We do not knowingly collect Personal Data from children. If you believe we have collected data from a child, please contact us and we will delete it.
11. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable legal requirements to protect your information.
12. Changes to This Privacy Policy
We may update this Policy from time to time. We will notify you of significant changes by posting the new effective date here and, where appropriate, via email.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact: Email: hey@agustindeolarte com Address: theQ Data Protection Officer, 12437 Digital Way, Berlin, Germany.