SPLASH 159 April-May 2025 by The Intermedia Group

Part swimming pool

Part aquatic studio

The evolving world Of pool industry innovation

Accessibility of aquatic facilities An architect’s perspective

Eight swimming pools

On a revived island resort

Size does matter

AutoChlor® is the hallmark of AIS Water, an internationally acclaimed brand of inline chlorine generators that symbolises excellence in the industry. It’s the go-to choice for saltwater, coastline, and seawater pools, especially those with salinity levels between 3,500 - 35,000ppm.

Offering a diverse range of models, from 10 to 5,000 grams per hour, AutoChlor® ensures there’s a perfect fit for you and your customers this summer.

AutoChlor® Pixie

Chlorine output: 1 -10 g/h

Salinity Range: 4,000ppm - 5,000ppm

Designed in Australia to meet the surging demand in the plunge pool and spa market, the Pixie micro chlorine generator inherits the DNA of its bigger AutoChlor® counterparts. With a reverse polarity cell, water flow alarm, and high/low salinity alerts, it also shields your pool or spa from over-chlorination. Say goodbye to risky chlorine dosing and oversized chlorinators intended for larger pools. Pixie delivers peace of mind with its cost-effectiveness, simplicity, reliability, and hassle-free installation.

AutoChlor® Classic MkII

Chlorine output: 15 / 20 / 25 / 36 / 50 / 64 / 80 g/h

Salinity Range: 3,500ppm - 5,000ppm

Born over 30 years ago, the AutoChlor® Classic™ series reigns as AIS’ flagship, celebrated for its unwavering simplicity, unmatched reliability, and effortless installation. The Classic™ series has continuously advanced, and in its latest iteration, AutoChlor® Classic™ Mark II proudly features an aluminium heatsink, fortifying its durability to excel in the most extreme, high-temperature conditions with unparalleled ease.

AutoChlor® MIDI

Chlorine output: 100 & 150 g/h

Salinity Range: 3,500ppm - 5,500ppm

Say goodbye to juggling multiple residential chlorinators. Elevate your pool experience with the AutoChlor® MIDI™ – the ultimate solution for busy pools. With its industrial aesthetics and unmatched performance, this semi-commercial powerhouse provides the chlorine your pool demands. Operating at a salinity level as low as 3,500ppm, the RP150 model, takes your swimming experience to the next level. AutoChlor® MIDI™: where reliability, strength, and top-tier functionality meet.

AutoChlor® Commercial

Chlorine output: 100 - 5,000 g/h

Salinity Range: 4,000ppm - 35,000ppm

AIS Water stands as a pioneering force in commercial pool water disinfection, leading the charge in innovative solutions for over 25 years. The awardwinning AutoChlor® commercial range, designed for saltwater, coastal, and sea water swimming pools, is the culmination of 25+ years of relentless research and development. Today, it remains the unrivaled chlorine generator of choice, diligently disinfecting thousands of swimming pools in resorts, hotels, public swimming pools, aquatic centres, swim schools, lagoons, water parks, and schools across more than 55 countries worldwide. AIS Water - setting the gold standard in commercial pool water purification.

A 30 year history of innovation and a laser focus in chlorine generation via electrolysis.

Power Supply and electrolytic cell

DON’T RISK UNDERSIZING YOUR CUSTOMERS HEAT PUMP

Don’t gamble undersizing your customers’ pool heat pump - talk to the specialists and supply Evo heat pumps for unmatched performance and peace of mind. Unlike other suppliers who rely on generic cheat sheets or automated reports, we deliver the gold standard in customised heater sizing for every pool.

WE PERSONALLY ANALYSE EACH POOL LOCATION & ENVIRONMENT

Our Pool Heat Specialists use advanced mapping software to meticulously analyse each pool location. We consider every detail including weather zones, shading, wind exposure, covers and unique pool features like waterfalls, infinity edges and connected spas... SO WE CAN GUARANTEE OUR SIZING EVERY TIME!

OUR SIZING GUARANTEE

Our specialised software ensures we recommend a heater perfectly matched to your customer’s pool thermal needs, no matter the weather conditions or their swimming requirements. When it comes to accuracy and expertise, our reports and sizing sets the industry standard.*

NOT EVERY POOL IS THE SAME...

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The

editorial

Welcome to the warm autumn

This autumn is still pretty balmy, and the coming winter is expected to be one of the warmest ever, so it should be easier for me to maintain my year round swimming program in relative comfort. With a little help from pool heating, of course.

This issue of SPLASH! is quite diverse, so hopefully there’ll be something for everyone to get their teeth into.

To start with, there’s some interesting news relating to last edition’s major feature – the shifting nature of the robotic pool cleaner market (page 10).

The Intermedia Group takes its Corporate and Social Responsibilities seriously and is committed to reducing its impact on the environment. We continuously strive to improve our environmental performance and to initiate additional CSR based projects and activities. As part of our company policy we ensure that the products and services used in the manufacture of this magazine are sourced from environmentally responsible suppliers. This magazine has been printed on paper produced from sustainably sourced wood and pulp fibre and is accredited under PEFC chain of custody. PEFC certified wood and paper products come from environmentally appropriate, socially beneficial and economically viable management of forests.

Chris Maher Managing Editor chrismaher@ intermedia.com.au

We get advice on how pool builders and pool and spa retailers can differentiate themselves and take advantage of social media to reach their ideal audience (page 22), and look into the latest in pool pump energy requirements (page 24).

There is an interesting story on how an eminent photo artist built a swimming pool to double as a covid staycation feature and a professional underwater studio (page 26), while we also look into the latest crop of innovations in the industry (page 40).

There are two stories on recovering from natural disasters in Australia – one looking at the rebuilding of a Kangaroo Island resort, including a healthy component of swimming pools (page 34), and also on the recovery efforts after storms and floods, following the cyclone in Queensland and northern NSW (page 52).

A fibreglass pool installer on the NSW/Victorian border tells us, in his own inimitable style, how he brought a pool onsite with a helicopter (page 30). And finally, a specialist aquatic architect offers his advice on building accessible public pools (page 64).

There’s a lot to get stuck into, so I sincerely hope you enjoy this issue.

The cover

The cover shows one of the eight swimming pools built and installed by Elite Pools and Landscapes on Kangaroo Island, as part of the 2024 National Commercial Project of the Year. There is more on this project on page 34. Image: Southern Ocean Lodge.

Introducing the next level of pool protection

Smarter technology for a healthier, cleaner pool.

The PuraShield® UV Sanitiser +Ozone from Pentair, takes pool protection to the next level. Harnessing the power of ultraviolet (UV) light and ozone’s proven oxidation and sanitation capabilities, the new PuraShield® UV +Ozone sanitiser is the best complementary solution to your swimming pool's chlorination system.

Harnessing the Power of Ultraviolet Light and Ozone

The ulraviolet light in the new Purashield® system from Pentair works to render harmful organic matter like bacteria and viruses inactive. This helps reduce the amount of chlorine required for your swimming pool.

The UV light also breaks down the monochloramines in your pool to help reduce itchy skin, burning eyes and chemical odours.

The ozone component of the Purashield® system works fast to effectively deactivate harmful bacteria and reverts back to oxygen without creating any toxic by-products.

All rolled into an easy-to-use system, the Purashield® UV +Ozone Sanitiser easily fits to most existing pool systems offering you the best pool protection with minimum fuss.

See the full range at pentairpool.com.au

22 Express yourself: find your unique message

Brett Abbott and Dane Wiseman offer advice on differentiating yourself to gain the most profitable pool building projects and keep the industry healthy.

24 Pool pump manufacturers reach landmark consensus on star ratings

Spiros Dassakis updates us on the latest happenings in standards and advocacy, including fixing inconsistencies in the GEMS Determination.

26 Part swimming pool, part aquatic studio

Famed photographic artist Tamara Dean was certainly not the only Australian to get a swimming pool during covid – but she was probably the only one to turn it into a studio.

30 Over the top – the adventures of delivering a pool to the mountaintop

Peter Garratt of Conquest Pools describes how he tackled a difficult pool shell install on the NSW/ Victorian border – by going right over the top.

34 Resurrecting a ravaged island landscape with eight resort swimming pools

Anthony Scaffidi discusses the challenges and accomplishments of building and installing eight pools on a wild and beautiful Kangaroo Island resort.

The ever-evolving world of pool industry innovation

Veda Dante looks into the innovations that are helping to keep the swimming pool and spa industry efficient, productive and more beneficial to pool owners.

From cyclone chaos to crystal clear water

We investigate the damage caused to residential and public swimming pools by the recent serious rain events in Queensland and Northern New South Wales.

Accessibility of aquatic facilities: an architect’s perspective

Aquatic specialist architect Derek Mah outlines his thoughts on how to make an aquatic centre

Fluidra to take 27 per cent stake in Aiper robotic pool cleaner business

Fluidra is to become a significant minority owner of a fast-growing technology-focussed cordless robotic pool cleaner innovator, Aiper.

Fluidra says that an initial investment of $100 million resulting in a 27 per cent interest in Aiper Inc (“Aiper”), through the issuance of new shares, marks the first milestone in a partnership which will leverage the two companies’ combined strengths to grow the overall cleaning market and customer base.

With around 30 million pools worldwide, the robotic pool cleaner market remains largely underpenetrated, with adoption rates still below 25 per cent. As consumer demand for smarter, automated solutions accelerates, there is a significant opportunity to drive growth through innovation and expansion.

Aiper is redefining the pool cleaning experience with its cutting-edge cordless smart robotic technology and go-to-market approach. With a clearly focused and attractive consumer brand, the company is growing fast in direct-to-consumer channels both online as well as through major electronics and DIY retailers.

Fluidra is a leading player in automatic pool cleaning solutions in professional and retail channels with a broad high-quality portfolio: from pressure, suction, in-floor, solar and manual cleaners to corded and cordless robotic cleaners.

Fluidra says this partnership will unlock value by bringing together Fluidra’s global expertise and scale, industrial capabilities, patents and distribution networks with

approach.

Fluidra says that, by leveraging each company’s strengths, the alliance will drive expansion, innovation and new business opportunities across channels. It will also enable Fluidra to strengthen its capabilities in the growing cordless automatic pool cleaning business and further broaden its portfolio with innovative solutions for the professional and retail channels.

Fluidra will maintain its dedication to distribution in the professional channel, while Aiper will focus on consumer retail channels.

With global operations and employing around 470 people, Aiper’s sales amounted to approximately $195 million in 2024, up an impressive 75 per cent compared to the prior year.

Its primary markets are North America and Europe, while its strategic manufacturing partners are located in Vietnam and China.

Aiper operates two R&D centres employing more than 270 engineers.

Two phases

The transaction has been structured in two phases:

• Fluidra will acquire a 27 per cent interest in Aiper through a $100 million capital raise, which will trigger initial collaboration to enhance innovation.

• In a second phase, Fluidra plans to increase its interest in Aiper to a majority stake through a subsequent investment in cash or in kind. This phase II investment is planned when Aiper reaches revenues of more than $370 million and EBITDA margins around 15 per cent.

“We are truly excited about this strategic partnership and initial meaningful minority stake in Aiper with a path to being a majority shareholder,” says Jaime Ramírez, Fluidra’s CEO.

“The company’s breakthrough innovation, consumer-focused approach and talented team are exactly what we look for in a partner as we shape the future of smart pool cleaning. Together, we are set to provide smarter, more efficient solutions to our broad range of customers worldwide,” he says.

“This is an exciting moment for Aiper,” says Richard Wang, Aiper’s founder and CEO.

“Joining forces with Fluidra, a global leader in the industry, is an incredible opportunity to take our innovation and growth to the next level.

“With Fluidra’s global reach and capabilities, we are even more confident in our ability to deliver smarter, more efficient pool cleaning solutions," he says.

The transaction is subject to customary closing conditions, including antitrust clearance, and it is expected to be completed in the second half of 2025.

Austral Pool and Spa Products NZ appoints new MD

Phil Bentley has been appointed managing director of Austral Pool and Spa Products NZ.

Bentley joined Austral NZ in June 2024 as general manager, bringing extensive leadership experience in sales and marketing with international brands. Prior to joining Austral, he had spent three years in the pool industry as general manager of Oasis Heat Pumps, solidifying his expertise in the sector. Prior to this Bentley held senior

sales and marketing leadership roles distributing international sporting goods brands such as Under Armour and Adidas into the NZ market with notable success.

Bentley takes over from previous managing director Mike Rippon, who is continuing to provide his expertise and guidance in a senior technical consultancy role at Austral.

“We are thrilled to have Phil take on the role of managing director,” says Rippon. “His

leadership, industry knowledge and strategic vision will be instrumental in driving Austral’s continued growth, built on industry-leading customer experience and innovation.”

Rippon says that Bentley’s appointment marks an exciting new chapter for Austral, as the company continues to strengthen its position in the NZ market.

Austral NZ is a leading swimming pool and spa equipment distributor in New Zealand and is a subsidiary of the BWT group of companies.

Aiper’s advanced technology and agile consumer

Industry moves

Phil Bentley

Markets

Waterco secures coveted spot in ASX All Ordinaries Index

Waterco Limited (ASX:WAT) has reached a significant milestone, securing its place among Australia’s top 500 publicly listed companies with its inclusion in the prestigious All Ordinaries Index (XAO) – the oldest index of shares in Australia.

This achievement reflects Waterco’s strong market performance, growing investor confidence, and its expanding influence within the industry.

Waterco chief operating officer Bryan Goh says being part of this key benchmark further solidifies the company’s position as a leading player in the market, opening doors to increased visibility, investment opportunities and long-term growth.

“This recognition is a testament to the dedication and innovation of our global team, as well as the trust our investors and customers place in Waterco,” says Goh. “As we continue to expand our reach and enhance our offerings, this milestone reinforces our commitment to delivering sustainable growth and value for all stakeholders.”

Recognition at this level not only enhances Waterco’s credibility among stakeholders but also opens doors to greater investment opportunities, improved liquidity and broader market recognition.

“This is a major achievement for Waterco, highlighting its growing presence and influence in the market,” he explains.

“Being added to the All Ordinaries Index reflects the company’s strong financial performance, increasing market capitalisation and investor confidence.”

Founded in Sydney in 1981, Waterco has evolved from a local wholesaler into a global leader in filtration and sanitisation. Since its ASX listing in 1989, the company has continually advanced manufacturing and technology, delivering innovative solutions across diverse industries worldwide.

“Waterco’s journey has been one of resilience, innovation, and commitment to excellence,” says Goh. “Being included in the All Ords is a proud moment, and it reinforces our vision to keep pushing boundaries in water filtration and sanitisation worldwide.”

Annual

The rate of decrease has eased slightly for this reporting period, as the available pool DA figures for the 12 months to March show that annual applications are down by eight percent nationally, a four per cent easing on the previous rate of decline.

Western Australia and Queensland are up by one per cent, while the others states are down, New South Wales by one per cent, Victoria by 18 per cent and South Australia by 34 per cent.

The DA numbers over the most recent three months were also down by eight per cent nationally when compared to the same period last year. The January-March numbers from Cordell show New South Wales is up by 21 per cent, Queensland is up by 20 per cent and Western Australia is up by five per cent, while South Australia is down by 40 per cent and Victoria is down by 49 per cent.

Waterco’s Rydalmere head office in Sydney

Daisy Pool Covers strengthens trade support with two key appointments

the appointment of two highly experienced industry experts, Pam Robinson and Geoff Sevcik, as area managers for key regions across Australia.

Managing director Derek Prince says that with decades of combined experience in the pool and water industries, Robinson and Sevcik bring deep product knowledge, strong customer relationships, and a passion for supporting trade partners with top-quality solutions.

Pam Robinson

Robinson has been appointed area manager for South Australia and Western Australia. She joins Daisy with a long-standing career in the commercial pool industry, having worked across manufacturing, sales and customer support at Sunbather before moving to

Keep informed by subscribing to the free online newsletter.

Fluidra invests in Aiper robotic pool cleaner business

Fluidra is to become a significant minority owner of fast-growing technology-focussed cordless robotic pool cleaner innovator, Aiper.

International Quadratics (IQ), which is now part of the Reece Group, where we worked for nearly a decade.

Prince says Robinson is renowned for her practical know-how and customer-first approach.

“Pam is well-respected across the industry for her ability to build strong, lasting relationships,” he says.

“She will be focused on supporting trade partners in South Australia and Western Australia, helping them grow their businesses with Daisy’s trusted range of products and service.”

Geoff Sevcik

Sevcik has been appointed area manager for Tasmania and Victoria.

He brings more than 20 years of industry experience, combining a strong trade

will further enhance Daisy’s ability to provide exceptional service and innovative solutions to pool professionals nationwide.”

Upcoming events

2025

May 14-15 NSW Country Pool Managers Conference, East Cessnock Bowling Club

May 17-18 Brisbane Pool Spa Life Expo, Exhibition Building, Brisbane Showgrounds

Jun 4-6 World Sauna Forum, Jyväskylä, Finland

Jun 14 Victorian SPASA Awards of Excellence

Jun 20 Perth Home Show, Perth Convention & Exhibition Centre

Jun 21 WA SPASA Awards of Excellence

Jun 28 NSW SPASA Awards of Excellence

July 12 Queensland SPASA Awards of Excellence

July 19 SA SPASA Awards of Excellence

Aug 12-14 Spark Conference, Sofitel Wentworth, Sydney

Aug 16 NZ SPASA Awards of Excellence

Sep 6 National SPASA Awards of Excellence

Oct 28-31 Aquanale, Cologne, Germany

Nov 17-20 Piscina, Barcelona, Spain

More details at www.splash.online Dates are subject to change and should be checked with the relevant organisation. Send calendar submissions to info@splash.online.

In Brief

There are reports the US pool industry is bracing for tariff-enforced shortages as their summer approaches. There is the anticipation that prices may increase, and there may also be reduced supply on the back of sweeping tariffs from the base 10 per cent on all goods coming into the country, to 145 per cent for Chinese imports into the United States. Other countries also have high tariffs for imports into the US including Vietnam and Taiwan. Joe Trusty, in the US publication Pool Magazine, suggests that affected goods could include chlorine and algaecides as well as patio furniture, variablespeed pumps, pool filters and filter cartridges, LED lighting, control panels and automation systems, and PVC fittings and plumbing parts.

The Queensland Building and Construction Commission (QBCC) has suspended the licence of a Gold Coast pool building outfit, ALJA Constructions Pty Ltd, which trades as Regal Pools. According to Queensland publication GC News, customers and contractors have been left out of pocket by thousands of dollars. Regal Pools deactivated its website and social media accounts and has been unreachable via phone. The QBCC says that as a result of the licence suspension, the company is prohibited from carrying out or undertaking to carry out any building work, including any work that is currently in progress.

Davey’s exhibit to recall its long past

Davey Water Products has celebrated its 90th anniversary in design and manufacturing by unveiling an exhibition at its head office.

The company was founded in 1934 by Frank W. Davey, an autoelectrical engineer who opened his modest shop in Carlton, Victoria with a staff of five. It has since become an iconic Australian brand best known for engineering and manufacturing dependable equipment.

“Celebrating 90 years of business is a significant milestone for Davey, marking nearly a century of ingenuity, enthusiasm, resilience and innovation,” says Davey chief operating officer, Peter Wolff.

Wolff officially unveiled the Davey Museum and Showroom at its Scoresby headquarters with a

A comprehensive timeline illustrating Davey’s journey from its founding in 1934 to today is showcased in the exhibit. It highlights significant milestones, innovations, and partnerships, which continue to strengthen Davey’s capabilities in delivering worldclass water solutions. Manufacturing

ribbon cutting and a cake modelled after its legendary pumps. Showcasing the company’s rich history and legacy, the exhibit displays Davey’s iconic pumps dating back 60 years, with some models only recently decommissioned and others still working flawlessly.

“The Davey Museum and Showroom offers visitors a tangible connection to the craftsmanship that has underpinned Davey’s reputation for dependability throughout its nine decades of service,” says Wolff.

Tradie health

Lived experience highlights importance of being a mate

Young workers have highlighted the life changing role played by their mates in a series of personal stories with RUOK?.

The case studies reinforce the call for young trainees and apprentices to “Be a mate, it’s worth it”, because when we’re going through tough times, mates are often best placed to understand and lend support.

Thomas Eyre, a former apprentice fitter machinist, says his apprenticeship was a challenging time.

“During my apprenticeship, my mental health started to decline. It had a massive impact on how I felt,” says Eyre. “I started isolating myself and stopped reaching out to mates.”

He says he relates to research that found those on the receiving end of a meaningful RUOK? conversation report feeling supported, heard, safe and better about managing their situation, having talked it through with someone who showed genuine interest and concern.

“When you have people checking in, it encourages you to open up,” he says. “I received the best support from people who asked, ‘what’s wrong?’ and then truly listened. You don’t have to offer much advice; just be that ear they can talk to. Talking through it really helps.”

Eyre says he wants everyone to understand how important it is to reach out to your mates.

“It’s daunting to ask for help, and a lot of the time, we don’t do it. So, you’ve got to be the one to reach out and ask, are you OK?”, he says.

“It’s important to have those conversations regularly because we might face a challenging time any day of the year. You can be a supportive mate just by checking in – send a message, grab a coffee, or go for a run together.”

The impact on their mental health is one of the leading reasons apprentices and trainees do not finish their apprenticeships, often due to challenging working conditions, poor pay, or bullying.

“Research shows that being an apprentice or trainee can be challenging for young people who are learning to transition from the classroom to the workplace,” says CEO Katherine Newton.

“This, combined with life’s usual ups and downs can have a cumulative effect on mental health and their sense of social connection.”

All ‘Be a mate, it’s worth it’ resources are free to access at www.ruok.org.au.

The Davey Museum

The “pump” cake

Young apprentice Thomas’s story appears on the RUOK? resource website

Maytronics Australia unveils new leadership team following Focus Products acquisition

Maytronics Australia has announced its new leadership team members, following the successful acquisition of Focus Products.

Managing director Dan Kwaczynski says the enhanced leadership team brings together a wealth of industry experience to drive innovation, customer excellence and market expansion across Australia and beyond.

The new additions to the leadership team are Steven Humphris, Tamaryn Kwaczynski, Steve Adam and John Charles.

Steven Humphris

Humphris is taking on the role of general manager Focus Products as part of the executive team. He is responsible for overseeing the business unit and its continued growth within Maytronics, and will also lead operational excellence across both businesses.

Tamaryn Kwaczynski

Kwaczynski will be taking on the role of business manager, spearheading overall revenue growth, customer programs, and commercial and export markets. She is also leading the sales integration of the businesses.

Adam, taking on the role of Maytronics national sales manager, will drive sales strategy and execution with a primary responsibility for the Maytronics product range. He will also focus on strengthening builder network relationships.

John Charles

Charles will take on the roles of Focus national sales manager and joint network manager. He will focus on strengthening service and retail network relationships while enhancing the company’s distribution networks, in addition to having primary responsibility for the Focus product range.

“The new members bring a wealth of experience across the pool industry, both in Australia and internationally,” says Dan Kwaczynski. “Their collective expertise will

Passings

further strengthen Maytronics Australia’s market position while fostering innovation and delivering exceptional value to customers and partners.”

The leadership team supports the existing executive team consisting of managing director

Dan Kwaczynski, business director

Chris Papa, finance manager

Simon Gallagher and marketing and CX manager David Dean.

Maytronics Australia is also bringing together the Maytronics Elite Dealer Network and the Focus Products Dealer Network for their first Maytronics & Focus Fusion Conference in June.

This event will offer dealers valuable insights, networking opportunities and a shared vision for the future of the pool industry.

“This is an exciting chapter for Maytronics Australia,” says Kwaczynski.

“The integration of Focus Products and the appointment of our new leadership team reflects our commitment to growth, innovation and outstanding customer service. With the evolving landscape of the pool industry, there has never been a more exciting time to be involved.”

Founder of Pool Systems, Warwick Heathcote passes away

Sadly, Warwick Heathcote, stalwart of the pool and spa industry and founder of Pool Systems, passed away in March.

Warwick was born in 1951 and grew up in the small Tasmanian town of Cooee. He moved to Brisbane’s northside in the 1970s where he spent the next nine years playing Aussie rules for Sandgate, winning three premierships as well as representing his state.

He joined the swimming pool industry in 1980 as a sales representative for a chemical company when there were only 15 to 20 pool shops between Noosa and Tweed Heads.

In 1983 he founded Pool Systems, working out of his home garage in Zillmere. Over the following 31 years he oversaw

Pool Systems’ growth throughout Australia and New Zealand and later into the USA, Canadian and European markets. He was the managing director of the company until 2003 and remained as an executive director until he sold to Pool Corporation and retired in 2014.

Warwick spent the next decade actively following his passions for travel and golf, and wrote a book about his life titled From Cooee to the Sunshine Coast… and life in between.

Warwick and is survived by his partner Bronwyn and sons Trent and Ryan. He will be remembered by many in the industry and will be sorely missed.

SPLASH! offers sincere condolences to family, friends and colleagues.

Steven Humphris Tamaryn Kwaczynski

Steve Adam John Charles

Warwick Heathcote at a SPLASH! Expo

EVERY DAY IS A

POOL DAY

Enjoy an endless swim season with perfect water temperature all year round. AquaThermPRO Heat Pumps deliver optimal year-round temperature control with efficient, ultra quiet operation and exceptional cost savings. Depend on Davey.

Underwater Lighting Specialists

Aqua-Quip designs and manufactures in Australia, innovative underwater LED lighting systems for use in concrete and fibreglass swimming pools, spas, water features and catch tanks for the Australian and international pool markets.

Lights are compatible with all popular pool controllers and home automation systems. The innovative InstaTouch™ Smart Lighting Controller provides instantaneous control via a water-resistant handset to enhance the evening atmosphere in your pool and spa.

Industry moves

John O’Brien moves to non-executive director role in significant Poolwerx transition

Poolwerx has announced that founder and former CEO John O’Brien is stepping into a non-executive director role.

Steve Greenbaum, who has served as Poolwerx non-executive director for the past nine months, has been appointed global executive director. This is an evolutionary change for Poolwerx as the company embarks on global expansion, with Greenbaum guiding the business into its next chapter.

O’Brien says he will remain closely involved with Poolwerx in a growth and strategic capacity, providing ongoing oversight, guidance and continuity to ensure the brand continues its successful trajectory, while ensuring the company’s vision and values remain people and future-focused.

“This transition marks an exciting new chapter, not just for me personally, but for the Poolwerx business globally,” says O’Brien.

“I’m honoured to pass the ball to a trusted friend in life and business, Steve Greenbaum,

whose experience and leadership will be instrumental in driving continued growth. I remain deeply committed to our people and our purpose, and I look forward to refocusing my role to focus on growth and stepping from the field into the coaches box.”

Greenbaum founded PostNet International Franchise Corporation (PostNet), growing it to nearly 700 locations across 14 countries, and went on to lead Best Life Brands before launching Full Contact Franchising. A certified franchise executive, former chairman of the International Franchise Association (IFA) and Undercover Boss alumni, he brings a wealth of experience in leadership and growth.

“It’s an honour to continue my journey in franchising with such an impressive group,” says Greenbaum.

“I know what it takes to build a franchise organisation and I’m excited to collaborate with our Country CEOs to drive us to new heights. What truly resonates with me is the genuine passion our

Four LGAs responsible for half of Western Australia’s overdue barrier inspections

A review by Building and Energy has revealed that most WA local governments are up to date with inspections of private pool safety barriers, but improvement is still needed to help young children stay safe around swimming pools.

The building regulator’s latest report found four local governments were responsible for almost half of all pools overdue for inspection in WA.

Building and Energy monitors the progress of local authorities’ pool inspections after an Ombudsman Western Australia report found more than 8600 private swimming pools in WA were overdue for barrier inspections in mid-2015.

Under WA laws, private swimming pools, spas and portable pools with water more than 300mm deep must have a safety barrier that complies with the law and restricts the access of young children. WA local governments are required to carry out compliance inspections of the safety

barriers of private pools in their districts. If four years lapse between checks, the pool is considered overdue for inspection.

Building and Energy’s latest report found 59 per cent of reporting local governments were up to date with their pool inspections at June 30, 2024. This is a notable improvement from 43 per cent in 2015, as reported by the Ombudsman.

June 2024.

Many local governments advised that the main reasons for overdue inspections were staff resourcing and difficulties with access to properties.

Of more than 178,000 private swimming pools in WA, 1645 – or 0.9 per cent – were considered overdue for inspection at 30 June 2024. This is the lowest percentage of overdue inspections ever recorded, surpassing 1.5 per cent in 2021-22 and significantly improving on 6 per cent at 30 June 2015, as reported by the Ombudsman based on data from 40 per cent of WA local governments.

The latest report found almost half of the overdue pools were in four local government areas: the City of Belmont (368), the City of Kalgoorlie-Boulder (238), the Shire of Gingin

“Tragically, drowning continues to be a leading cause of accidental death for young children,” Building Commissioner Saj Abdoolakhan says.

“While our report shows most local governments are putting in a solid effort, there remains room for improvement for a minority. It is disappointing that some local governments have significant number of overdue inspections. I hope our monitoring encourages those poorly performing local governments to improve their efforts.”

Contact: www.wa.gov.auols.

John O’Brien

The long and interesting life of industry veteran Denis Baxter

As reported in the last issue of SPLASH!, retired industry veteran Denis Baxter passed away in January, aged 86.

Baxter was born in Liverpool, UK, and arrived in Australia aged 11 in 1950, as one of four children to his mother Lilian and the eminent philanthropist Sir Phillip Baxter, who was a renowned scientist and chemical engineer and a director of the University of New South Wales. He had the Philip Baxter College named in his honour.

Prior to coming to Australia, Baxter had followed his father to Oak Ridge Tennessee where he was working on the atomic bomb development as part of the Manhattan Project. After the war was won, the family returned to England, but his father thought prospects were better in Australia.

His father came south with his family and headed up the Australian Atomic Energy Commission, before leading UNSW. and eventually becoming its first vice-chancellor.

Baxter went to school at Canterbury High with John Howard, went on an exchange student program to the Soviet Union, and finally studied architecture at UNSW, becoming one of the few people to have his university degree signed by his father. He married and had three children. Then tragedy struck.

He spoke to SPLASH! in 2015 about his tragic loss.

“My wife died very young of cancer, and I was left with a seven-year-old, a five-yearold and an 18-month-old. It was quite a shock to the system. But I was lucky that

my parents were living next door, and I struggled on.

“Then in 1986, as Nelleke says, she picked me up in a bar in Sydney.”

Aviation and swimming pools

Baxter had a successful career as an architect, designing many buildings across Sydney and also a hotel in Nauru. But when the 1989/90 recession hit, he found there was not much work for architects.

He bought a small company with two employees called Niagara Pool Supplies, which he and Nelleke ran together.

Business was good. Each year the company grew by between 15 per cent and 20 per cent, and by the time they sold the business, they were making the same amount of money in one month that they did in the whole of the first year.

In fact, it was so successful he never went back to being an architect. His natural ability to deal with people and equipment meant he enjoyed the work, often pulling pumps to bits until he could find out what was wrong with them.

A major milestone came when Onga closed their Sydney office and handed all their small customers over to Niagara. The relationship continued when Pentair bought Onga. Although he would never talk a client out of choosing a particular pump, if they had no opinion, he would recommend Pentair – and he made that position clear to his other manufacturers.

Another business highlight was when the new owners of Spa Electrics agreed to his

suggestion to do a retro-fit light. Sales went through the roof.

Baxter was also involved with SPASA NSW as its long term treasurer.

The business continued to grow. The first small unit in Bankstown was replaced by a larger one in Regents Park and then an even larger one in Silverwater, which unfortunately burnt down in May 2003.

The Silverwater warehouse was famous for housing Baxter’s dramatic restoration project – a Percival Provost aircraft. When the fire brigade came, they thought the fire had been started by the plane crashing into the building. However, one of the firemen had connections in the pool industry and set the rest of them straight about the plane.

Baxter was an avid collector of antique aircraft, and was instrumental in setting up the Historical Aircraft Restoration Society (HARS). He bequeathed his collection (including a Vampire fighter and a Boomerang fighter) to HARS at Albion Park Rail. By the time they eventually sold the business, they’d moved to a 3000m2 warehouse in Parramatta where they could house their nearly 10,000 line items.

Pool Systems bought Niagara Pool Supplies in 2014. Sadly, Pool Systems founder Warwick Heathcote also passed away this year (see page 16).

Nelleke passed away in 2020. Denis Baxter leaves behind three children, five grandchildren and three great grandchildren. SPLASH! offers sincere condolences to friends, family and colleagues.

ABOVE: Denis Baxter with wife Nelleke at their home in northern Sydney

Obituary

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Express yourself: find your unique message

At the latest SPLASH! Expo, Brett Abbott from Pool Builder Marketing and digital marketing professor Dane Wiseman from Pool Builder Agency discussed their impressions of the Australian swimming pool industry and offered advice on differentiating yourself to gain the most profitable projects and keep the industry healthy.

Brett Abbott, director of US pool-focussed marketing company, Pool Builder Marketing, is keen to stress his compatriot Dane Wiseman’s level of expertise.

“Dane is a professor of digital marketing, but not just anywhere. He is the professor of digital marketing at NYU, and he just celebrated 10 years at NYU!”

When asked for his impression of Australia, Wiseman is effusive.

“My first response is, it’s a beautiful country, beautiful people, very laid back, very welcoming. And I love your cuisine. The food has higher quality ingredients, better prepared, and so far, I’m all Aussie.”

“That’s a subtle marketing challenge, to make sure your website makes you look like you’re the kind of company that works with rich people.”

More specifically, SPLASH! asked him for his impressions of the Australian swimming pool industry, how he thinks it compares to the US market in the way things are done, and the way we may be able to do them a little bit better. His initial impressions were of a range of pool companies that were quite happy with their position in the market.

“But there are others that are facing economic challenges where they do need to grow their pool business or acquire more customers in order to grow their business,” he says.

“So there’s a range very similar to the US. There are US pool companies that like the lifestyle, there are others that want to grow to a different level, and it’s very similar in that regard. We’re also facing economic challenges – but both groups, both US and Australian – are persevering, so I’m very optimistic about the future of the US and Australia.”

As we all know, the cost of living crisis is a global issue not only affecting Australia, but

ABOVE: Brett Abbott and Dane Wiseman at the 2024 SPLASH! Expo

most parts of the world including Europe and the United States. We asked if the US had started to come out of their cost of living downturn.

“I don’t know about coming out of it,” says Abbott. “But what we’re seeing in the US, and I’m guessing you’re probably seeing it other places, is that the middle class is kind of splitting. People who were good, comfortable middle class are struggling a little bit more. As you say, it’s sort of a cost of living challenge, and they don’t have as much money.”

However, on the flip side of the coin are the rich people.

“And generally speaking, it’s rich people who buy really nice backyard projects for their second home or third home,” he says.

“We can’t fix that, but I can coach pool builders: If you’re trying to sell pools, you don’t try to be that budget guy. Unless you’re selling an aboveground pool that is. There’s a lot of great options there.”

But for inground pools, his advice is to focus on the high end.

“Target the rich people, because they’ve got the money, they’re not affected by what’s going on in the economy.

“That’s a subtle marketing challenge, to make sure your website makes you look like you’re the kind of company that works with rich people. Kind of got an architectural feel, as opposed to a Johnny Six Pack with a shovel feel.”

Abbott says this is the decision a pool builder has to make. Should I target higher end clients, or am I going to be an everyday pool builder?

“You’re going to struggle down in the lower market until something turns around. This is going to be an ongoing struggle. So I say, target the guys with the money. It’s just easier. It’s more fun too, by the way.”

Focus on your individuality

Abbott and Wiseman attended the SPASA National Awards night and were impressed by the Australian product and the excellence on show, especially the high-end pools.

“A lot of the luxury projects look very similar to the US market,” says Wiseman. “It’s exciting to see the high-end pools being built in Australia.”

But Abbott warns that before you start building pools for high-end clients, you first have to attract them. And after you gain them, they still require a lot of nurturing.

“But getting them is the first step and messaging is important in that.”

Wiseman and Abbott warn builders about basing their marketing on platitudes – motherhood statements that everyone else is using as well.

These include such marketing messages as “We’ll get the job done right the first time,” or “We’ll make your dreams come true.”

“It doesn’t mean anything,” says Abbott. “Everyone says that.”

But nowadays it is possible for pool companies today to differentiate themselves and break out of the noise.

“We have this unprecedented opportunity with social media, with Search, specifically Google Search, to put our message out there, and distribute that message to create some demand,” says Wiseman.

“That’s unique to this time in history. Before, everyone would be putting their same messages through very similar communication channels. Today, they can be diverse on social media, on Search, and really stand out and reach the ideal customer.”

But Abbott stresses that there’s no point getting that message out there if it’s just the same message everyone else is using. You need to discover your uniqueness and express it.

“Don’t throw platitudes out there. This is important for

“If you look and sound like everyone else, then they will assume you’re just like everyone else.”

builders to understand: if you look and sound like everyone else, then they will assume you’re just like everyone else.

“And then if everyone looks the same, who gets the job? It’s all on price. Whoever’s got the lowest price wins, and that is not the way to grow a pool industry – letting the cheapest guy in town build all the pools. That’s a going out of business strategy.”

Abbott says you have to start by saying something special and unique that’s interesting, compelling and believable.

“For example, there are 100 digital marketing companies –but none of them have a freaking professor at NYU! Dane’s a freaking professor for 10 years!

“And me, I’m a marketing guy, and there’s 100 marketing guys – but I’m the guy that 18 years ago said I’m only going to work in the pool industry, so I know a heck of a lot more about this than the average Joe.

“These are our unique stories. We have a story. Every pool builder should have a unique story that’s beyond ‘I build pools too’. That’s not going to win the day.”

Local Service Ads

Wiseman says there is a buzz about an impending new online marketing product slated to enter the Australian market: Google Local Service Ads.

“Local Service Ads are specific to local businesses such as pool contractors, pool maintenance and cleaning companies,” says Wiseman. “And in the US, they appear above Google Search Ads. So it’s the first thing people see, and people can click to call, and they can send text messages. It’s really the ideal format for everyone.”

He says that Google will also credit the calls that are outside their territory or outside their market – at least that is the experience in the US.

“There’s been buzz about LSA coming to Australia for a number of years now,” he says. “So one of these days, it will come, and it will be amazing, because we are seeing very good success in the US market with Google Local Service Ads.”

Abbott says that as it’s the first thing you see, it is an immediate lead, which makes it ideal for pool service tech businesses.

“If my sink is overflowing and I need a plumber, boom, the plumber’s right there. I immediately click to call.

“So it’s ideal for the Buy Now shoppers, if they don’t want to do all the research.

“I need a pool guy – boom. They click the button and go right there. So the people you get tend to be hot and it’s lower cost. And if it’s the wrong person, they’ll usually credit you.”

Wiseman adds that lower cost is a key point.

“So the cost per lead on those ads is usually one third of Google Search, at least in the US.” n

Pool pump manufacturers reach landmark consensus on star ratings

By Spiros Dassakis

In early 2023, following industry feedback, SPASA sought clarification from the Department of Climate Change, Energy, the Environment and Water (the Department) regarding an ambiguity in the calculation of the Star Rating Index (SRI) for swimming pool pumps.

Through ongoing discussions with the Department, SPASA worked to address inconsistencies in the GEMS Determination 2021 that have led to variations in energy efficiency ratings for certain pool pumps.

The issue arose from the use of nameplate input power in the SRI calculation, which could sometimes result in star ratings that did not accurately reflect a pump’s real-world energy performance. This misalignment had the possibility to cause confusion for consumers, making it harder for them to make informed purchasing decisions.

In response to industry concerns raised by SPASA, the Department released an options paper outlining potential solutions, and sought feedback from manufacturers, suppliers, and other industry stakeholders to help shape any necessary changes.

ABOVE: Pool pump manufacturers and other stakeholders gathered at Davey headquarters to discuss the pump star ratings

Stakeholder meeting

“SPASA successfully facilitated a consensus on a preferred modified option that upholds the integrity of the MEPS program and serves the best interests of both the industry and consumers.”

SPASA held an industry stakeholder meeting on March 21, 2025, bringing together major pool pump manufacturers to discuss the proposed changes, with presentations delivered by the Department.

Industry attendees were drawn from SPASA’s existing pump advisory committees, as well as MEPS pool pump registrants who were invited directly by the Department.

Department representatives presented the options paper and addressed questions, offering a vital opportunity to clarify the next steps in preserving the integrity of the Star Rating system, improving energy labelling accuracy, and equipping consumers with trustworthy information.

SPASA successfully facilitated a consensus on a preferred modified option that upholds the integrity of the MEPS program and serves the best interests of both the industry and consumers. The ultimate goal is to ensure a fair and level playing field for manufacturers, which enhances industry and consumer confidence in the star ratings assigned to pool pumps.

The consensus view of industry participants has formed the basis of SPASA’s submission to the consultation.

SPASA’s submission will be published in the coming weeks. n

Advocating for positive change

By Veda Dante

Advocacy plays a vital role in the success and evolution of any industry, ensuring that regulations, standards, and practices align with the needs of both businesses and consumers.

In the pool and spa sector, where innovation and sustainability are increasingly prioritised, strong advocacy is essential to driving positive change. As a leading voice in the industry, SPASA works tirelessly to shape policies, streamline compliance, and foster a thriving business environment.

Through initiatives like the Climate Care Certified (CCC) program, the non-profit not only helps businesses stay competitive but also sets new benchmarks for energy efficiency and environmental responsibility, positioning the industry for long-term growth and success.

“SPASA advocates for policies and regulations that support a vibrant and sustainable business environment for its members,” says SPASA chief policy officer Spiros Dassakis.

“By actively collaborating with government agencies, regulatory bodies, and industry stakeholders, it helps remove obstacles to growth, simplify compliance requirements, and ensure that businesses in the pool and spa sector can operate effectively and remain competitive.”

A prime example of this advocacy is SPASA’s launch of Climate Care Certified (CCC) in 2018.

This initiative sets new standards for efficiency and sustainability across products, services and installations within the industry. The CCC program not only encourages businesses to adopt best practices but also positions them as leaders in environmental responsibility.

“Our ongoing goal is to drive industry growth, promote innovation, and future-proof the sector,” says Dassakis.

“We achieve this by embedding ourselves in policy discussions on energy and water efficiency, such as through the Climate Care Certified program. Businesses participating in this program are not just advancing sustainability in their operations; they are setting the stage for a greener, more responsible future for the entire industry.”

By taking these proactive steps, SPASA ensures that its members are well-equipped to meet evolving consumer expectations while contributing to the broader goals of environmental stewardship.

The actions benefit both consumers and the industry, as seen with their work to ensure the accuracy and transparency of energy efficiency ratings for pool equipment such as pumps.

In early 2024, SPASA identified an important issue regarding the calculation of the Star Rating Index (SRI) for swimming pool pumps. Feedback from industry professionals highlighted ambiguities that were leading to inconsistencies in energy performance ratings, potentially confusing consumers.

In response, SPASA initiated discussions with the Department of Climate Change, Energy, the Environment and Water to clarify these ambiguities. The result was an ongoing review of the GEMS Determination 2021 and its application to pool pumps.

This helps create a marketplace that is informed, efficient, and forward-thinking – driving innovation while maintaining the trust of all stakeholders involved. n

Part swimming pool, part aquatic studio

Famed photographic artist Tamara Dean was certainly not the only Australian to get a swimming pool during covid – but she was probably the only one to turn it into a studio.

After the first covid lockdown, Tamara Dean and her family decided they needed a swimming pool.

However, her pool was going to be different to the usual backyard pools that were being put up all around Australia at the time.

Because Dean is a very well known and celebrated visual artist. Her meticulously styled and shot photographs, installations and moving images are feted around the world for the way in which they present the human form as a part of nature, with all its fragility and contemplative sensuality.

These works include the human form in natural settings such as gardens, bush settings and, in many of her most famous works, water.

“We had just come out of the first big lockdown, and having had that experience of being isolated, we obviously thought a pool would be a great asset in that situation,” she says.

“And not too long before, I’d created a body of work called Endangered. I made that up on the Great Barrier Reef and down in Jervis Bay, and I wanted to continue working underwater.

“I wanted to continue taking underwater photographs.”

“If we were going to go down into another lockdown, I wanted to be able to continue developing my work in that direction. So it was twofold. It was continuing to offer up creative possibilities for me with my underwater photography – and also having a pool for the family.”

Perspex, which doesn’t refract light as glass pool walls can, was recommended for the pool wall.

Swimmers look though the Perspex to the mountain behind the property

ABOVE: Tamara Dean looking through the Perspex pool wall, preparing one of her meticulously designed photographs.

“It was continuing to offer up creative possibilities for me with my underwater photography – and also having a pool for the family.”

“I just wanted to use the material that had the best visual clarity, and that was what was recommended to me. It’s pretty easy to keep clean,” she says.

“The only thing I’ve had to be mindful of is, because we’re on acreage, we’ve got a ride-on lawn mower and there’s rules around which way the mower blades are allowed to throw material out and that sort of thing.”

The water clarity is essential for capturing the clearest, sharpest images.

“We have the Naked Pools system,” she says.

“Essentially, if the water clarity is looking a little cloudy at any point I do an Oxi Boost I think it is called, and it clears it up. It works really well.”

Not only are people in her underwater images, but also props of various sorts, including plant matter. This can cause havoc for the pool water, especially over long shoots.

“In the periods where I was putting sets in the water that involved lots of foliage and material that decomposes, I did end up having to throw a bit of chlorine in. But without those added

stresses, the pool maintains itself really without the need for any chemicals.

“It’s a really great system. It took me a little while to kind of get my head around it, but I’ve got it to a really good point where it just maintains itself.”

Keeping the models warm

For most people, heated water is important for enjoying your time in the swimming pool, especially in the shoulder season.

But spare a thought for unclothed or barely clad models, waiting in the water while the props are rearranged, and the light is adjusted, while the artist searches for the perfect shot.

ABOVE: A photograph shot in the pool, Lilac, from Tamara Dean’s Flower Duet series

CREDIT: Courtesy of Michael Reid gallery

“Having the temperature so adaptable and having the purified water so people aren’t coming away with red eyes were a couple of the specificities we went with.”

For that reason, if for no other, heating was essential on Dean’s swimming pool.

“It’s been a real luxury being able to heat the pool for my photo shoots,” she says.

Certainly it was not possible to heat the natural ocean, lake and river locations where some of her more well known works were photographed.

“Generally I heat it to about 31 degrees, so people can be in there for hours at a time, but it could go up to 40 degrees. I don’t know who would be able to deal with 40!

“Having the temperature so adaptable and having the purified water so people aren’t coming away with red eyes were a couple of the specificities we went with.”

The other thing was a two-metre pool depth, to ensure all the props could be arranged, and the

Jasmin, also from Tamara Dean’s Flower Duet series

Arranging some foliage for a shoot IMAGE CREDIT: Courtesy of Michael Reid gallery

models had plenty of room to move under the surface.

As well as the Perspex wall acting as a window for the photography shoots, it lets the swimmers look out over the mountain behind the property, bringing them closer to the natural environment – the very focus of her artwork, bringing the swimmers and the beautiful surrounding bush landscape together.

“The pool is away from the house,” she says, saying that sometimes people visit the house and don’t realise they even have a pool until they are introduced to it.

“It’s creates a sense of its own little world,” she says.

The family has lived in this home for a decade, but now that the youngest of their children is finishing high school, they are looking to move on to a new adventure.

“We’ve been here for 10 years and we’re ready for the next chapter,” she says. “So we’re going to move back to Sydney and dip back into the cosmopolitan city life.”

You can see a video of Dean preparing the swimming pool studio for shooting Temptation from her Suspended Moment series on her Instagram account at: www.instagram.com/tamaradean

Tamara Dean’s Cambewarra home is for sale for $2,499,000 through Sarah Tebbutt of Ray White Berry on 0401 691 793; www.raywhiteberry.com.au. n

Contacts:

www.tamaradean.com.au www.michaelreid.com.au/artist/tamara-dean

The art of humanity in nature

Tamara Dean is a critically acclaimed Australian photomedia artist. Dean’s practice extends across photography, installation and moving image.

Over the past decade she has distilled the conceptual narrative within her work to make the simple and succinct point that humanity is neither separate nor superior to nature. Rather, acknowledging that we are a part of nature, as vulnerable to the same environmental pressures as every other living creature.

“To see ourselves as different and separate from the ecology and ecosystem of our planet is leaving humanity unprepared for the world we are shaping,” she says.

Dean’s intention with her works is to make the point that this is personal. To depict the beauty of humanity to show how much we have to lose.

In 2018 Dean was commissioned to create In Our Nature that was presented at the Museum of Economic Botany (Adelaide Botanic Garden) for the Adelaide Biennale. She was awarded the 2020 Goulburn Art Prize and has won the Moran Contemporary Photographic Prize (2019); the Josephine Ulrick and Win Schubert Photography Award (2018); the Meroogal Women’s Art Prize (2018); and the Olive Cotton Award (2011).

Her work has been acquired by the National Gallery of Australia, Canberra ACT; Parliament House Art Collection, Canberra ACT; Art Gallery of South Australia; Mordant Family Collection Australia; Artbank Australia; Balnaves Collection Australia; and Francis J. Greenburger Collection, New York. Tamara Dean is represented by Michael Reid –Sydney + Berlin.

ABOVE: The cyclic nature of life and death encompasses Dean’s practice, as does the fragility of the environment. The Endangered series is a reframing of the notion of ourselves as human beings – mammals in a sensitive ecosystem, as vulnerable to the same forces of climate change as every other living creature. The difference being that the power and responsibility lies with us.

Over the top - the adventures of delivering a pool to the mountaintop

Peter Garratt of Conquest Pools

describes how he tackled a difficult pool shell install on the NSW/Victorian border – by going right over the top .

By Peter Garratt

Selling pools is one thing, but site inspections are the most important. You have to know what you are up against from the minute your boots hit the customer’s driveway – there’s no room for second guessing and there’s no room for mistakes. You have to know your stuff.

Power lines are every pool builder’s nightmare, access into the backyard, sloping sites and rock –it all comes into play when you’re pricing a job.

As I pulled up at the bottom of Paul’s driveway I knew this was going to be an interesting site inspection to say the least – and a difficult quote.

I virtually hadn’t even got out of my ute when Paul started yelling out to me from his veranda on the second storey of his home, which was cut into the side of the hill.

“Do you think you can get a pool in my backyard Pete?”

I looked up and quickly replied. “Paul if you have deep pockets we can do anything.”

Now, Paul’s driveway was more suited to rock climbing or abseiling, depending on which way you were going.

With my nose firmly squashed up against Paul’s driveway I proceeded with the climb up and up and up and eventually the yard flattened for a short period only to be greeted by a seven-foot retaining wall and a thin set of steps to the summit.

Paul proudly announced that’s where he wanted the pool.

Totally exhausted I looked at Paul and asked how deep his pockets were and suggested they may need to touch his knees.

Sky high decisions

Everybody gets a couple of quotes – or tries to. Paul did tell me he tried to get other quotes, but by the time they got to the top of the driveway they already had tears in their eyes, and once he turned his back he just heard their vehicle accelerating down the road, never to be heard from again.

So let’s see what suits the backyard.

Paul had already done his research and was keen on the seven metre Flinders and I could see it would fit nicely with room to spare. I explained in detail the pool equipment we use and it’s best location on his site. We started to kick around a few ideas, talked about retaining walls, paving and fencing.

And with a view like that I couldn’t help myself (and for everyone that knows me you know what’s gunna come next). I said what about a bar. A big bar with a set of stools looking over east Albury. The deal was done.

Paul couldn’t contain his excitement. He wanted this pool so bad and was excited at how much his family was looking forward to it.

Getting the pool secured: ground staff communicate with the pilot via two-way radios

He asked how I was going to do it and jokingly said, how about a helicopter?

I didn’t hesitate and said Game On! I’m a man of a few words and told Paul to leave it with me and I’ll sort it.

A few weeks later Paul told me he was so excited he made his own inquiry, involving an Erickson sky crane – the monsters they use for firefighting. I’m pretty sure if we used that, it would have blown the floor clean out of the pool.

My inquiry was a little more subtle: Forest Air Helicopters out at Jindera have Bell helicopters – much gentler and perfect for the job at hand. I must admit by this stage I already had the soundtrack in my head for the video we would make: AC/DC’s Thunderstruck. Bloody perfect.

Permit hassles

Now for the painful part. NSW pool permits –they’re ridiculous (no, actually pathetic). Let the waiting begin – weeks turned into months – and months and months. At one stage I thought I may be retired by the time I get the permit.

Finally the permits were approved, and I was ready for the next challenge. Road closures and approval for the helicopter lift.

So it’s off to the council with Thunderstruck belting out between my ears. The man in charge of the road closures pushed the form towards us and asked how long we wanted the road closed for, four hours, six hours? What are you thinking boys?

I said 15 minutes should do – we will be done and dusted. He raised his eyebrows and asked: “How? How is that possible?”

I had to confess we were using a helicopter. At that moment someone hit the pause button on Thunderstruck and there was total silence. Everything fell into slow motion and you could have heard a pin drop as we filled in the form. I was shaking at the knees.

He looked both ways and pointed at the door, with form in hand I was out the door like Angus Young and out of control Thunderstruck never sounded so damn good. The greatest day on the planet was a bit closer.

Site hassles

First up we had to get up and over the six foot retaining wall. We started with the truck ramps leaning on the retaining wall and snuck the 1.6 tonne excavator halfway up and then parked the 4.5 tonne excavator behind it, so the ramps didn’t slip off.

Once the machine was up safely we had a site-cut ahead of us, then we marked out the pool location. The small machine was used first so we could get enough dirt to make a good dirt ramp for the bigger machines to be able to get up to the pool site safely to complete the job. There was a huge amount of dirt to come out, site-cut plus the pool excavation, and all carried down from the summit by a bobcat and loaded into the truck.

Remember that stepped driveway? Some days we couldn’t get the tipper all the way up due to frequent rain, and on the old 10mm to

ABOVE: The streets of Albury were abuzz: traffic stopping, and drivers wondering what was going on

"Forest Air Helicopters out at Jindera have Bell helicopters – much gentler and perfect for the job at hand."

14mm exposed concrete driveway, there was no traction, so we had to put the ramps on the back of the truck and run up the ramps with the bobcat bucket full of dirt and then work our way backwards out of the tipper body.

Three-quarters of the way through the pool excavation we hit granite and the ripper was smoking. Time for a rock breaker, and eventually the hole was done. The pool floor was on grade, prepared, screeded and ready for action.

Steve from Forest Air Helicopters had lots of details and planning to go over with me and the boys: there was no room for error!

Preparing for the lift

We had a site meetings at Forest Air’s shed – sort of like a toolbox meeting only with a beast in the hanger.

We got familiar with all the gear and equipment necessary for the pool lift – ground staff would be able to communicate with the pilot via two-way radios.

We also had site meetings at the job address and worked out all the other logistics with Forest Air Helicopters’ staff. Weeks before the job had even begun, I did a letter drop to the surrounding streets and neighbours stating what was going to happen in their sleepy neighbourhood. I had to ask the neighbours in the drop zone to leave their

homes while the pool was lifted from one of the local streets, just in case there was a problem. Not quite as bad as, you know “Houston we have a problem” but it’s up there.

We decided mid-morning was the best time, as most people would be at work or school and it would cause the least inconvenience for the neighbours.

The big day

Third of August. A perfect winter’s day: blue sky and not a breath of air.

The pool was delivered to a nearby street on the day of the lift, as it had to be placed on the road well away from power lines. I had my name painted on the bottom of the pool, along with Conquest Pools name. The TV crew and newspaper reporters were all there on the day for what was going to be either an epic fail or the greatest day on the planet. Either way we going to get a lot of publicity.

I asked the pilot if he could do a run right up Dean Street, the main street of Albury, with the pool in tow. Probably best if I don’t tell you his answer.

With guide ropes secured to all corners of the pool we were ready!

The helicopter was on its way. What a sound it made! What a sight! There was a buzz in the air and the streets were full of onlookers. The traffic in the distance was stopping, the drivers wondering what the hell was going on.

The helicopter approached and got into position. Down came the wire rope and we were ready to hook it up.

Steve the pilot lifted the pool off the ground with absolute perfect precision, and now it was off, up and over the houses. What a sight it was! Now we had to run to meet the pool at the summit.

Helicopter and pool were in position and we were ready for its descent into the hole. Once it got within reach we grabbed the guide ropes and had to turn the pool 180 degrees for it to face the right way.

Then in she goes absolute perfect delivery! The pilot releases the wire rope remotely, winds it in –and his job is done!

Beers all round!

As you can imagine, the job took about a month. With poor access we had to work our way out backwards. The old, tiered retainer wall that was already on a lean had to be demolished, redesigned, engineered and rebuilt with an internal staircase.

We poured a massive new footing for a corefilled block wall. Bond beam and extra concrete to follow, all pumped from the street.

Paving, fencing and, of course that five metre bar complete with stools!

Game over.

To my boys and the Conquest team - a simply outstanding effort. Rob our cameraman, what a legend. Full credit to Steve the pilot and Forest Air Helicopters’ staff.

What an amazing day. Pure perfection.

Paul and family, thank you for the privilege of making your dreams come true. n

Contact: www.conquestpoolsalburywodonga.com

"Steve the pilot lifted the pool off the ground with absolute perfect precision, and now it was off, up and over the houses. What a sight it was!"

BELOW: A perfect delivery into the backyard

Resurrecting a ravaged island landscape – with eight resort swimming pools

Anthony Scaffidi, manager of 2024 Commercial Project of the Year builder, Elite Pools and Landscapes, discusses the challenges and accomplishments of building and installing eight pools on a wild and beautiful Kangaroo Island resort.

In 2020, Anthony Scaffidi of Elite Pools and Landscapes and Elite Business Development was approached by Max Pritchard Gunner (MPG) Architects, with whom they had a long standing and successful relationship.

The Southern Ocean Lodge, a stylish luxury resort on Kangaroo Island, had been destroyed by bushfires earlier that year, and MPG were designing the rebuild.

“We were approached by the architect to do some preliminary design and costing work,” says Scaffidi. “There was a massive fire on KI and the

old lodge was burnt down. It was going to need a big rebuild.

“Originally they had one very small pool there, and the new ownership group of the hotel decided they wanted many small pools instead. We ended up doing eight.”

Elite Pools and Landscapes built three concrete pools, complemented by five precast pools to help overcome the logistical challenges of building on a remote island. The research Scaffidi carried out during this time resulted in starting a second business focussed solely on precast plunge pools.

“We did a lot of R&D into different precast pools around Australia to find the best solution.”

ABOVE: The pool lounge taking in the ocean view

LEFT: The wet edge provides an unimpeded view to the spectacular Kangaroo Island Coast

“We did a lot of R&D into different precast pools around Australia to find the best solution,” he says.

The logistical issues for the project included having to get everything onto the island by ferry. There is a concrete supplier on the other side of the island in Kingscote, but the supplier couldn’t handle all eight pools.

“There’s only so much concrete available at any one point in time,” says Scaffidi. “And because six of the eight pools were out of the ground, it made a lot of sense for them to be precast, because it cost less to execute.”

Site challenges

As well as the issues with getting on and off the island, there were limitations on power and services.

This led to the challenges of having the hydraulics for eight pools full of water running on a very limited power supply,

“They do have some mains power,” he says, “But the primary power is from a solar farm. They stage the pools for when the heaters are operating, and that’s all done by much smarter people than me.”

One issue with getting the precast pools installed involved the crane.

“The original crane operators were not able to do the job. This was after many months of back and forth, but when it came time to actually undertake the works, they weren’t able to execute,” says Scaffidi.

“So at the last minute, we had to bring someone over from the mainland to lift the pools into position. That was probably one of the more challenging things initially.”

ABOVE: The wild and rugged landscape of Kangaroo Island, with the Southern Ocean Pavilion on the clifftop

Another big challenge was staging the plumbing works, because the pool equipment was a fair distance away from all the pools.

“We had to go to site in spells to extend the pipework, as the building around was constructed. Some of the pipework was actually under suspended decking or suspended slabs. Very little of it was underground.”

Concrete supply also became an issue.

“We had three pools to spray, and we we’re hoping to do the three pools in two days. We ended up doing them over four because of a delay in concrete. There is only one concrete plant, and it’s about an hour and 10 from the site.”

All the water on site is rainwater, and they have the ability to store 400,000 litres. From a maintenance point of view, they’ve got a fairly high water load. As good as the ocean view is, it makes for a lot of wind-born evaporation.

And then there was the sand – an unforeseen challenge that was an indirect consequence of the earlier bushfire.

“Because it had burnt down previously, the council regulations for the new project required they clear a lot of the soft, flammable vegetation that led up to the actual resort.

“That created a huge issue with sand, because nothing was holding it in place. The wind would come up and blow sand onto six of the eight pools pretty regularly. So there was a fairly large maintenance issue.

“It only became evident once we’d tiled the pools, because all of a sudden you could see this residual sand just sitting everywhere.”

They did some extra planting to help mitigate the issue, which was not restricted to the pools – the sand caused an issue on walkways as well. Regular vacuuming was needed to keep the sand out of the pools and other areas while the new vegetation grew in.

“Basically, they just used portable Waterco vacuums on trolleys. They go around with a pump attached to them, and vacuum out the pools.”

Design, timing and budget

For the pool designs, the actual intent was designed by the architect, and Elite filled in the blanks to make it all work.

“They effectively gave us the shapes they wanted, and asked us what else we needed to think about to ensure they operate correctly.

“We have worked with this architect for years, so it’s not a new relationship. Typically, they come to us and say, what other things do we need to incorporate, where does plant go, how much space do we need for plant, do we need balancing tanks and if so, how much water volume do we need?”

Elite Pools and Landscapes started on site in 2022 and the pools were commissioned in mid2023, taking about 15 months for the build.

“They’d done a fair bit of preliminary works before we got there. So when we started in 2022, we only had to do some plumbing works, etcetera to do. The precast pools got installed in July 2022 and the in-situ pools built by September 2022.

“There were very few revisions to the initial proposal. The architect gave me a pretty a good idea about where they wanted it to sit as far as value, with a budget of around a million dollars, and I think we ended up at about 1.2 something, including tax, after some VAs that probably crept over 1.3. But cost didn’t seem to be a problem, like it is on some other projects.

“It seems like a huge number, but when you consider there’s eight pools – on a remote location and the only way to get there is a ferry. And on top of the bringing the crane and materials over, every time you get on that ferry it’s $350 for a car and $150 for a person.”

The pools feature Luna tiles from the Pool Tile Company, have magnesium and sodium mineral sanitisation with a Fluidra PR-207 monitoring system combined with UV/ozone, and are heated by heat pumps – with some also having LPG gas backups.

The future for Elite

Elite Pools and Landscapes build between 30 and 35 residential swimming pools per year in

TOP: Accommodation suite with a spa facing the rejuvenated wild heath

ABOVE: Spa pools with Luna tiling and a stunning view

“There’s only so much concrete available at any one point in time.”

and around Adelaide – with a little bit of work in regional South Australia.

Their plunge pool company covers the same area, but while they supply and install in Adelaide, they supply-only to greater South Australia. Last year they did 20 plunge pools, and plan to grow that number.

“I think this year we’ll probably get closer to 30. It’s a growing business. We started in 2022, so this is our third year of operation.”

Elite does both new pools and landscapes, with Ben Dewhirst’s being the landscape designer.

“We probably do eight to 10 projects per annum that are full landscape packages,” says Scaffidi. “We’ll do pergolas and retaining walls, gardens and outdoor lighting, outdoor sound systems and all sorts of things,” he says.

“I’ve been doing this for 14 years, and Elite’s been around since 2004. But the old boy, my dad who started the business, has been doing this since he was 16.

“He turned 73 this year, still going, still working. He’s got about seven or eight active projects at the moment. He’s still enjoying it – I don’t think he’ll ever stop.”

“Because it had burnt down previously, regulations required they clear a lot of the soft, flammable vegetation.”

difficult sites,” he says.

In terms of commercial, the jobs are relative few in number, but they involve a lot more work and therefore more return.

“I’ve got three commercial pools at the moment in varying stages. So commercial work for us is only a very small percentage, but one commercial job is essentially like doing 10 normal pools. There’s a lot more involved.”

They tend to focus in Adelaide on the sub $1 million range for a single pool. They don’t do Olympic pools or aquatic centres, but focus on hotels and retirement villages.

They have done some multi-storey high rise apartment pools on upper floors, but found them very too problematic – especially having to share one lift for all the trades.

“We won an award a few years ago for the Bridgeport hotel in Murray Bridge. We did an infinity edge pool on the first floor, but retirement villages seem to be our niche. We do a lot of them. They are our bread and butter,” Scaffidi says.

The finished Kangaroo Island project is stunning, taking full advantage of the spectacular Kangaroo Island scenery while perfectly combining the luxury of a resort with the rugged natural environment.

“In the end it was fantastic and looks great, and everyone was very happy,” he says. n

Contacts:

www.elitepoolsandlandscapes.com.au

www.southernoceanlodge.com.au

ABOVE: The view from the Ocean Pavilion’s west lounge includes the curved swimming pool

The wild littoral Kangaroo Island landscape coming back from the fire

High Precision Cleaning

The ever-evolving world of pool industry innovation

By Veda Dante

When I started writing about the pool and spa industry 25 years ago, technology was far simpler. Pool maintenance and water management relied heavily on manual effort, with basic timers and mechanical controllers being the height of innovation. While these early systems provided convenience, they lacked the intelligence to adapt to changing conditions or user preferences.

Then came remote controllers, automation, robotic cleaners, and smart connectivity to disrupt the industry and revolutionise how pools were maintained and monitored.

Today, artificial intelligence is the next major leap, bringing advanced automation, predictive analytics, and real-time decision-making to pool and spa care. This shift is not just about convenience but about boosting efficiency, reducing energy consumption and improving user experience.

Dontek Electronics has been manufacturing solar pool controllers since 1989, and the company behind Aquatek has witnessed firsthand

the evolution of technology, from circuit board design to wifi connectivity.

“Technology has come a long way and at a fast rate,” says Dontek branch manager Dave Varrasso. “Early controllers simply responded to temperature differences. Innovation led to multi-sensor analysis,

ABOVE: The sophisticated processes enabling the Southern Hemisphere’s only anode production facility

AIS Water’s anode production factory in Queensland

automated antifreeze flushing, remote-operated sensors, and cross-brand compatibility – features shaped by listening, learning and finding solutions.”

To stay at the forefront of innovation, Varrasso says the company is continuously evolving, expanding its team’s expertise as needed.

“Partnering with local manufacturers and fabricators makes troubleshooting and fine-tuning quick and easy. Customers are at the heart of every new product, and providing something reliable and well-designed makes life simpler,” he says.

“And by listening to those who use these devices, we can identify areas for improvement – some of which can be addressed with current technology, while others may be saved for future updates.”

Venturing beyond the pool industry has also influenced Dontek’s design approach.

“Staying true to our motto of ‘Listening and Learning,’ we leveraged new perspectives and incorporated them into our pool product range,” says Varrasso.

Similarly, EvoHeat general manager Tim Martin says that customer needs – particularly reducing energy consumption and carbon footprint – drive the company’s approach to innovation.

“Innovation is embedded in everything we do at EvoHeat, from improving performance and sustainability to enhancing the pool ownership experience,” Martin says. “Our latest heat pump technology is designed to meet the growing demand for energy-efficient solutions and intelligent automation.”

As technology advances, EvoHeat continues to push the boundaries of energy-efficient design by integrating the latest innovations into its products.

“Our new i-PRO Series exemplifies this commitment with its advanced Solar Smart Mode, offering users greater control and efficiency,” he says.

“This intelligent feature enables multiple daily operating timers and performance parameters, allowing pool owners to maximise free solar energy and significantly cut heating costs.”

Innovating beyond the factory

AIS Water embodies innovation at its core, with the ‘I’ in its name representing the company’s commitment to continuous improvement and industry-leading solutions.

Similarly, CEO and co-owner Elena Gosse has received multiple awards for her leadership, including the Business Person of the Year at the Lord Mayor’s Business Awards and the Medal of the Order of Australia for her contributions to manufacturing and the community.

“AIS Water’s commitment to innovation and excellence delivers several benefits. For staff it’s a culture of learning and growth which enables them to develop their skills and expertise,” she says.

“For customers and delivery partners it’s our high-quality products and their contribution to the local economy, employment and Queensland’s reputation for innovative, quality manufacturing. And for industry, our products have helped to preserve water, and educate industry, customers

TOP: Encouraging innovation by enabling staff: AIS Water’s Breaking Limiting Beliefs Workshop

ABOVE: The AIS Water Sound Healing Workshop uses sounds and vibrations to promote relaxation, stress reduction and healing, enabling more space for innovative thought

“Technology has come a long way and at a fast rate.”

and governments about the social, economic and environmental costs of water wastage in swimming pools.”

One of the company’s most innovative moves to date took place in late 2022 when AIS Water opened its own state-of-the-art anode material manufacturing plant.

“With only a handful of anode producers globally, the supply chain was monopolised, leading to rising costs and frequent delays,” says Gosse.

“While we have always manufactured anodes for our own use, we saw an opportunity to expand production and disrupt the market. Today, AIS Water is the only anode manufacturer in the Southern Hemisphere, supplying commercial quality anode material worldwide.”

The company’s approach to innovation extends beyond the factory walls; it is also measured in the company’s culture.

“AIS’ workforce is made up of people from 16 different nationalities with each bringing new ways of thinking and working to the company,” she says. “We trust in the creativity of each individual and work from the inside out to improve business processes and products.”

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In 2023, the company prioritised intrapreneurship and team upskilling, empowering every staff member to drive innovation within their role. By fostering a culture of continuous learning and strong governance, Gosse believes it is setting a benchmark for others to follow.

“Our latest innovation is the development of a new residential pool chlorinator,” she says. “This product is expected to be a game-changer in the global residential pool industry, particularly in the US market.”

Smarter cleaning and retail revolution

Artificial intelligence is playing an increasingly significant role in the pool industry, transforming not only robotic pool cleaners but also the way pool and spa retailers manage their businesses. By integrating AI-driven automation, these advancements are enhancing efficiency, improving customer experience, and optimising pool maintenance and service operations.

“For example, the Dolphin Liberty 600 is a game-changing cordless robotic pool cleaner that sets new standards for performance, convenience, and smart cleaning technology,” says David Dean, marketing and customer experience manager at Maytronics Australia.

One of its key innovations is smart navigation and mapping, which enables the cleaner to analyse pool layouts, optimise cleaning routes and ensure complete coverage.

“Adaptive cleaning algorithms further enhance efficiency by adjusting scrubbing intensity and movement based on debris levels and pool conditions,” he says.

“It also features remote control and automation, enabling users to schedule cleanings, monitor performance, and receive maintenance alerts through the MyDolphin app.”

Beyond pool maintenance, AI is revolutionising retail and service operations. Liqua AI, the latest innovation from Focus Products, leverages Google Gemini AI to enhance efficiency through automation, intelligent communication and datadriven decision-making.

“For instance, Liqua AI’s chatbots and virtual assistants provide instant responses, product recommendations, and troubleshooting support,” says Dean. “Automated scheduling and notifications allow businesses to streamline appointment bookings, send service reminders, and automate SMS or email alerts for customers.”

Liqua AI also enables data-driven decisionmaking, analysing customer preferences, pool usage patterns and historical data to optimise service offerings. In addition, inventory and asset management is enhanced with predictive stocking, ensuring retailers maintain optimal inventory levels based on demand trends.

“By leveraging personalised consumer engagement, businesses can use AI insights to tailor marketing efforts, promotions and service recommendations to individual customers,” he says.

TOP: Dontek’s Aquatek

ABOVE: Maytronics’ Liberty 600’s key innovation is smart navigation and mapping

“Virtual assistants provide instant responses, product recommendations and troubleshooting support.”

From tradition to transformation

Timothy Vohmann, Davey’s product solution and development manager for Pool, notes that wifi and Bluetooth technologies have reached a costeffective threshold, making them commercially viable for manufacturers to integrate.

“The traditional manufacturer-to-builder-toend-user go-to-market approach has evolved,” he says. “Data from the pool pad now flows upstream to builders or manufacturers, allowing them to enhance product performance.”

Over the past decade, the industry has undergone a significant transformation. Pool automation used to be limited to basic apps that offered simple on/off functionality. Today, technology has advanced to allow for remote monitoring, fleet management, chemistry adjustments and even remote diagnostics –bringing a new level of control and efficiency to pool owners and service professionals.

“Beyond software advancements, new materials are also shaping the future of pool equipment,” says Vohmann.

“Permanent magnet synchronous motor (PMSM) technology, which incorporates rare

earth magnets such as neodymium-ironboron, is enabling significant improvements in pump motor efficiency. At the same time, advancements in variable frequency drive (VFD) board designs are introducing more efficient chips that consume less power from the grid, further enhancing sustainability and reducing operational costs.”

At its manufacturing facility in Scoresby, Victoria, Davey uses automated end-of-line pump performance and leak testing to ensure the quality and reliability of its pumps. This process involves thoroughly checking each pump’s performance under operational conditions, including verifying flow rates, pressure and motor functionality. The system also checks for any potential leaks, ensuring the pump is sealed properly and functions without issue.

that every pump meets strict performance

BELOW: The Liberty utilises adaptive cleaning algorithms to enhance efficiency

BOTTOM: Davey’s use of seven-axis robots streamlines the production process and reduces handling time

standards, providing customers with dependable and high-quality products,” he says.

After the end-of-line wet testing of the pump, advanced seven-axis robots automate the next steps to enhance efficiency.

“These robots are designed to precisely remove any remaining water from the pump, ensuring it is fully dry before packaging. Once dried, the robots then carefully place the pump into a box, seal it, and prepare it for shipment to the end user,” Vohmann says.

“The use of seven-axis robots streamlines the process, reduces handling time, and ensures each pump is packaged securely and ready for reliable delivery to customers.”

Precision through automation

Innovation in automation has also streamlined Davey’s chlorinator cell assembly through a purpose-built manufacturing station, which precisely inserts all cell plates and clips in a seamless process.

“This automation eliminates operator variability, ensuring consistent assembly quality across every unit,” he says. “By integrating this efficient system, Davey enhances the robustness and reliability of the process, reducing human error and improving production speed. The result is a highly efficient and dependable manufacturing operation that delivers highquality chlorinator cells with minimal variability.”

Vohmann says one of the biggest gamechangers is the ability to update products remotely through over-the-air (OTA) updates.

“The careful selection of technologies applied in the design and manufacturing of our products enables this capability,” he says. “Once a customer purchases a product, it isn’t limited to the features it originally came with as we can continuously improve it by fixing issues, enhancing performance, and even adding new features.”

This not only extends product lifespan but also ensures that customers always enjoy the latest, best experience without needing to buy a new model.

“The integration of OTA updates into our design and manufacturing processes reflects our commitment to innovation and delivering longterm value,” says Vohmann.

Additionally, Davey has implemented an innovative approach to firmware development that streamlines the final stages of production.

“Traditionally, we had to write additional code specifically for testing during the assembly process and at our printed circuit board assembly, or PCBA suppliers,” says Vohmann.

“Now, with a new methodology, we can run essential tests without adding extra complexity to our firmware, saving valuable development time. This means we can get products to market faster while allowing our engineers to focus on refining features and developing new innovations.”

Davey has also engineered workflow by adopting cloud-based design tools and a comprehensive product lifecycle management (PLM) system that spans from concept to end-

of-life. Platforms like Altium 365 for electronics, OnShape for mechanical design, and GitHub for software and firmware enable in-house teams to collaborate seamlessly in real-time.

“The cloud-based PLM system ensures that all designs undergo gated checks and balances across functions and throughout the business, maintaining quality and alignment at every stage,” he says.

“This integrated approach keeps everyone on the same page, reduces errors and streamlines the transition of designs to our in-house manufacturing process. The result is faster development cycles, enhanced efficiency, and a more cohesive product development process – leading to the timely delivery of innovative, high-quality products.”

Looking ahead, the next evolution in pool technology is centred around power management at the pool pad, a shift that will lead to deeper integration with artificial intelligence and machine learning. Future systems will be able to adjust their performance dynamically, taking site-specific factors into account to ensure optimal efficiency.

“Predictive maintenance is also on the horizon, allowing equipment to anticipate potential issues before they arise, reducing downtime and extending the lifespan of critical components,” says Vohmann.

Davey uses automated end-of-line pump performance and leak testing to ensure the quality and reliability of its pumps

“With these innovations, the pool industry is not just keeping pace with technological change – it is actively redefining how pools are managed, maintained and elevated for the future.”

Smarter, safer sanitisation

Oxiswim, a dual sanitisation system using hydrogen peroxide and chlorine dioxide, has been around for years. Yet, its inventor, Queensland-based Nick Briscoe from Crystaclear Water Solutions, says this world-first innovation remains largely overlooked by consumers seeking chlorine alternatives.

“Perhaps this is because the industry has been stuck in a cycle of doing things the same way for the past 50 years,” he says. “Some pool retailers may struggle to adapt to new technologies or treatment methods because the software they use doesn’t account for these advancements. There’s a clear gap in the industry when it comes to embracing innovative sanitisation solutions.”

Briscoe emphasises that chlorine, when used correctly, can provide an exceptional swimming experience without strong odours or discomfort.

“By combining Waterco’s proprietary chemical products, we can achieve this balance seamlessly,” he says. “Firstly, Perox Safe & Clear

FAR RIGHT: Permanent magnet synchronous motor technology incorporates rare earth magnets such as neodymium-iron-boron, used to improve Davey pumps

“Predictive maintenance is also on the horizon, allowing equipment to anticipate potential issues before they arise.”

allows any standard saltwater chlorinator to produce both chlorine and chlorine dioxide.”

Why is this important? Chlorine dioxide enhances sanitisation by addressing areas where chlorine alone falls short.

“It eliminates chlorine odours, deactivates a broad range of pathogens at low concentrations (0.2–0.5 ppm), and allows for safely reducing free chlorine levels without compromising safety,” Briscoe says. “Unlike chlorine, it doesn’t produce harmful by-products, works at any pH, controls cryptosporidium outbreaks, and eliminates biofilms – an issue that needs more awareness in the pool industry.”

Next is Waterco’s Perox pH Control, which offers a safer, multi-functional alternative to traditional acids.

“Unlike hydrochloric acid, it has no harsh odours and includes a built-in clarifier that improves water clarity,” Briscoe says. “It also removes phosphates, eliminating the need for separate treatments that can disrupt water quality.”

Perox pH Control is also gentler on equipment, preventing corrosion in storage facilities and reducing wear on chemical dosing pumps.

“It can be stored in plant rooms without the risk of corrosion, unlike traditional acids that emit damaging fumes,” Briscoe adds. “This makes it a

game-changer for technicians looking to extend the lifespan of service vehicles and commercial plant rooms.”

Adopting innovations to stay ahead of the curve

Technology adoption is no longer optional for pool builders, says CEO and founder of Pool Site Quote (PSQ) Julian Brady, who believes it’s essential to stay competitive and efficient.

From streamlining quotes to enhancing customer communication, leveraging digital tools is now a key driver of success in the industry.

“As the pool and spa industry continues to evolve, we’re seen how integrated software solutions can revolutionise the entire sales process,” he says.

“By bringing together key tools such as CRM, virtual site checks, design, quoting, contracting, and photo and document management into one unified platform, we’re enabling pool builders to streamline their workflow, reduce errors and save valuable time. This integration ensures that every aspect of the sales journey, from initial lead generation to contract execution can be managed seamlessly in one place, while also promoting sustainability through more efficient design and resource management.”

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The power of integrated software lies in its ability to simplify complex processes. Pool builders can now easily track customer interactions, collaborate on design changes in real-time, generate accurate quotes instantly, and manage contracts and documents – all within a single system, eliminating the need for multiple platforms and costly subscriptions.

“This enables faster decision-making and greater transparency for both builders and clients,” says Brady. “By streamlining data management and eliminating silos, builders can reduce administrative tasks, allowing them to focus on creating exceptional pools, enhancing customer experience, and integrating sustainable practices more effectively.”

The future of pool building is driven by innovation, efficiency and sustainability, with technology – in particular AI – playing a central role in this transformation. With the right software in place, pool builders can manage their entire sales process with greater accuracy and speed, while also making smarter, eco-friendly decisions.

“Integrated systems do more than boost productivity – they enhance the experience for both builders and clients while reducing

TOP: The power of PSQ’s integrated software lies in its ability to simplify complex processes.

ABOVE: Electrochlor WiFi is a commercially successful smart sanitiser with wifi connectivity, developed entirely by Waterco’s Ezera R&D arm

environmental impact,” he says. “By adopting these innovations, pool builders can stay ahead of the curve, meeting the rising demand for high-quality, sustainable and efficiently managed projects.

“With AI rapidly transforming the industry, the PSQ team is leveraging its power to equip pool and spa builders with the most advanced software tools available. The future isn’t coming – it’s already here!”

From university project to pool tech revolution

Innovation often begins with a simple challenge. In this case, it started when Bryan Goh from Waterco approached the University of Technology Sydney (UTS) with a request: develop a cloudbased version of their aging Windows-based pool and spa testing software.

At the time, Gennady Lavrov and Eugene Vostrikov were working at UTS, so they took on the project.

“After months of development, we launched Poolware Cloud, transitioning Swimart’s franchise network stores from the outdated system to a modern, cloud-based solution,” Vostrikov says.

Like any software, ongoing maintenance and feature development were essential.

“Recognising the long-term potential, Gennady and I proposed a joint venture with Waterco to take Poolware Cloud to the next level. In 2019, we left UTS to establish Ezera Pty Ltd, which now operates as the R&D arm of Waterco,” he says.

“We’re committed to developing core technology in-house by minimising third-party dependencies while ensuring full control over innovation and IP.”

With full-time focus, Poolware Cloud evolved into a powerful service management tool, featuring an advanced scheduling system for recurring and one-off service jobs. It quickly became indispensable for both Swimart franchisees and independent pool shops.

“Then came 2020 and like many businesses, we had to pivot,” recalls Vostrikov. “With covid disrupting our roadmap, we turned our attention to hardware development. One experimental project aimed to add smart capabilities to Waterco’s existing Electrochlor sanitisers –previously ‘dumb’ devices with no connectivity.”

The result? The Electrochlor WiFi – a commercially successful smart sanitiser with wifi connectivity, developed entirely by Ezera.

“This led to a custom wifi add-on board, tools for manufacturing the board, and the Waterco Connect mobile app,” he says. “While the firstgeneration Electrochlor wifi was not cloudconnected, it laid the foundation for Waterco’s entire IoT ecosystem.”

Redefining pool cover convenience

Listening to customer needs is at the heart of Aussie UnderCover’s approach to innovation, fuelling a continuous drive to improve and adapt. By staying attuned to customer feedback, the company ensures that each new development is not only forward-thinking but also inclusive, with retrofit options available to integrate the latest technology into existing systems.

This commitment to both innovation and customer satisfaction means that all users, whether new or longstanding, can benefit from the company’s advancements without the need for a complete system overhaul.

“While the semi-remote pool cover system has long been a reliable choice, the increasing use of heavier tiles and concrete finishes on lid frames called for a more powerful option,” says director of sales and administration Sandra Lothian.

“The Power Lid Frame, designed to lift up to 200kg with ease, removes the need for complex weight calculations and physical strain.”

This design shift addresses the challenges of heavier materials while redefining user interaction with the system. By reducing the physical exertion required, it improves both functionality and user experience.

“While the cover itself may still require some manual effort, this upgrade significantly changes the way users interact with their pool cover system, providing greater ease and convenience,” she says.

Since then, the team has expanded Waterco Connect into a full-fledged IoT platform.

“We launched EZ Connect, a cloud-based infrastructure for Waterco’s connected devices that supports heat pumps, Electrochlor systems, and underwater lighting controllers,” he says.

“With EZ Connect, users can now control all their pool equipment remotely via the Waterco Connect app or directly from the cloud.”

Now, he says they’re taking things a step further.

“For the first time, we’re integrating Poolware Cloud with EZ Connect, which bridges the gap between pool service professionals and pool equipment owners,” he says.

“The Poolware Cloud CRM has been battletested by hundreds of stores over the years, making it the go-to platform for professional pool maintenance. But by integrating remote equipment monitoring, we’re unlocking a new era of proactive pool management.”

This includes:

• Pool technicians monitoring pool conditions remotely from their shop.

• Instant alerts when an issue arises, allowing real-time response.

• Automated recommendations based on water chemistry, weather, and equipment performance.

• Lower service costs and fewer on-site visits.

“With this integration, we’re not just optimising service efficiency, we’re redefining how pools are managed,” he says.

Looking ahead, the Ezera teams sees opportunities to expand its technology beyond the pool and spa industry.

“But for now, our mission is clear: deliver the most advanced, end-to-end solution for pool management from manufacturing to service, to smart automation for pool owners,” he says.

“The pool of the future isn’t coming. It’s already here.”

As technological innovations continue to evolve, advancements in automation, energy efficiency, and predictive maintenance will further enhance the pool ownership experience. The industry is moving toward smarter, more sustainable, and customer-centric solutions that benefit both retailers and consumers. n

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The Power Lid Frame

From cyclone chaos to crystal clear water

By Veda Dante

In this article we investigate the damage caused to residential and public swimming pools by the recent serious rain events in Queensland and Northern New South Wales including a cyclone, and look at how best to manage the response .

Severe weather events such as cyclones, storms and flooding can wreak havoc on swimming pools, leaving behind a trail of debris, contaminated water and potential equipment failures.

When Ex-Tropical Cyclone Alfred swept through South East Queensland and Northern New South Wales in March, it caused widespread property damage and required an immediate response from pool stores and water technicians.

Royal Life Saving Australia estimates that up to 349 aquatic facilities were affected due to their locations within the declared disaster zones. These facilities include:

• 133 community outdoor swimming pools

• 76 multi-use aquatic centres

• 112 commercial swim schools

• 28 club and education institution pools

Impacts include damage to facilities, water quality disruptions from floodwater, debris and

“The top three issues that needed urgent attention following

the storm were debris removal, algae growth and restoring water health.”

other contaminants, supply chain issues, and impacts to 10,786 aquatic workers, including lifeguards and swimming and water safety teachers.

On the residential side, many backyard pools were affected, some severely.

“The top three issues that needed urgent attention following the storm were debris removal, algae growth and restoring water health,” explains Poolwerx CEO Nic Brill.

Brill emphasises that in these situations, a rapid response is essential to minimise disruption and maintain customer service.

“In times of crisis, swift action reduces operational impacts and ensures continued service to clients,” he says.

“As a business, Poolwerx prioritised quick access to emergency supplies and ensured stores were stocked with essential products to help pool owners recover as efficiently as possible.”

By acting fast and having the right resources in place, pool professionals can play a crucial role in restoring water quality and equipment functionality after extreme weather events.

TOP

BELOW:

Construction headaches

With algae and bacteria thriving in the aftermath of extreme weather, pool builders need to be proactive in guiding their clients and safeguarding their projects. Heavy rainfall, strong winds and flooding can introduce debris, dilute sanitisers and disrupt water chemistry, leading to potential issues for pools still under construction, as well as those that have been established for years.

For pools currently being built, it’s crucial to prevent contamination from muddy runoff, fallen

“A properly maintained pool pump is the heart of recovery after a storm.”

leaves and excess organic matter. Ensure that unfinished shells are properly covered where possible and that filtration systems are installed and operational as early as feasible. If floodwater has entered the construction site, draining and treating the area before proceeding can prevent long-term damage to surfaces and plumbing.

Homeowners of recently completed pools may be overwhelmed by the sudden shift in water quality. Providing them with a simple recovery plan – including shock dosing, filtration checks and debris removal – can help prevent long-term damage. Educating them on ongoing maintenance, or even offering a post-storm check-up service, reinforces your reputation as a trusted professional.

Pool care tips for storms and floods

While Cyclone Alfred has now dissipated, you never know when the next weather event will hit, so these tips from SPASA are good to keep on hand.

Step 1: The first step is to clean the pool of dirt and debris. Remove any large debris such as branches, leaves or other objects, and empty both the skimmer and pump baskets. If the water is very dirty – such as when soil has been flushed into the pool – a heavy-duty flocculant may be required. Be sure to follow the manufacturer’s instructions for the floc you are using, then vacuum the pool to waste. For optimal results, ensure the pH is kept high, as flocculants work best in such conditions

ABOVE: Tropical Cyclone Alfred caused havoc across South East Queensland and Northern New South Wales in March

RIGHT: Water inundated whole communities

Backyard pools were severely affected across many areas including Brisbane. This shot of the Brisbane River is from 2011

“A properly maintained pool pump is the heart of recovery after a storm.”

Step 2: Test and rebalance the pool water, including adding salt and minerals where required.

Step 3: Shock dose the pool to kill bacteria and algae.

Step 4: Add the required dose of phosphate remover to eliminate unwanted phosphates.

Step 5: If the water remains cloudy, use a clarifier to help clear the water.

Step 6: Add a winteriser treatment or maintenance algaecide to prevent future algae growth.

This may be a good time to revisit the role of flocculants and how they work. While the terms “flocculants” and “coagulants” are often used interchangeably, clearing cloudy or dirty pools is actually a two-stage process involving both coagulation and flocculation.

Turbidity, or cloudiness, in pool water is caused by fine particles suspended in the water (typically smaller than two microns) that normally pass through the filter system. These particles are of low density, meaning they remain suspended in the water. Most particles are negatively charged, causing them to repel one another.

To remove these particles, a positively charged flocculant is added, which neutralises the negative charge and causes the particles to coagulate into larger “flocs”. These flocs can then be removed by filtration or vacuuming.

Some flocs will be “light flocs”, which tend to remain suspended in the water or rise to the surface, where they are caught by the filter. Algae and organic matter can form lighter flocs. Soil, dust and clay, being denser, form heavier flocs that sink to the bottom, where they can be vacuumed to waste.

The type of flocculant used will dictate whether light or heavy flocs are formed. For example, aluminium-based flocs like poly aluminium chloride (PAC) or Alum form heavier flocs that settle on the bottom, while cationic electrolytes and natural flocs tend to form lighter flocs that are caught by the filter.

After severe weather events, such as large storms or cyclones, SPASA recommends using a heavy floc, like liquid PAC or powdered Alum, for best results.

The importance of pH

It is crucial to note that aluminium-based flocs only work effectively at a high pH. Therefore, it’s important to raise the pool’s pH to at least 8 when using Alum or 7.8 when using a liquid PAC-based product.

Alum has a low pH and will immediately reduce the pool’s pH upon addition. Common practice when using Alum is to raise the pH to 8+ using soda ash and then add 2kg to 4kg of sodium bicarbonate (buffer) at the same time as the Alum.

TOP: Debris and leaves are commonly found after major weather events.

Image: Crystaclear Water Solutions

ABOVE: Be careful! Wildlife often seeks refuge during floods.

Image: Veda Dante

This helps compensate for any drop in pH and also increases total alkalinity.

When using a PAC-based product, the pH should be raised to at least 7.8. However, the effect on pH is significantly less than with Alum, so additional adjustments are usually unnecessary.

It’s also worth noting that Alum typically contains eight per cent Al2O3 (the active floc) while PAC contains 23 per cent Al2O3 – making PAC three times stronger.

Here are a few considerations to keep in mind when floccing pools:

Live algae – it is difficult to floc live algae. If any algae is present, super chlorinate using liquid chlorine (which also helps raise the pH).

“Many new owners underestimate the role of proper pH, chlorine levels and filtration in keeping their pool clean and safe.”

Phosphates – if phosphates are present in the pool, the flocculant may be used up in binding the phosphates, which could slow down the clearing process.

TDS – high total dissolved solids (TDS) or salt levels can slow down or prevent effective flocculation. In such cases, a fast-acting floc with an inbuilt accelerator may be useful.

Filter compatibility – most flocs are incompatible with diatomaceous earth (DE) or cartridge filters. For DE filters, set them to “recirculation” or “by-pass”. For cartridge filters, do not use a floc unless you have a valve that allows pool water to waste. If you don’t have a waste valve, use a clarifier instead and clean the cartridge regularly to avoid pressure buildup.

Final tip: After vacuuming and rebalancing the pool water, placing a clarifier in the skimmer basket will help polish the water, leaving it crystal clear.

Beware emptying pools

No matter how bad you think the water might be after a storm, be aware that flood water will have made the ground conditions around the foundations of the pool very wet. Pools should not be drained until ground conditions have dried to at least the depth of the pool as the entire shell of the pool (fibreglass or concrete) can “pop” out of its original position with the change in hydrostatic pressures.

Except for the most severely affected, almost all swimming pools and spas can be brought back to life after floods, storms and fire without the need to drain the water. In that instance it should always be left to professionals. A pool owner should never drain their own pool.

After a storm, one of the most critical components of a pool system – the pump – can experience significant stress due to heavy rainfall, strong winds and debris. Flooding, power surges and clogged filtration systems can lead to malfunctions that, if left unchecked, may result in costly repairs or even premature equipment failure. According to Sharon Tucker, category manager at Davey Pool & Spa, pool and pump professionals play a vital role in ensuring equipment is properly inspected, maintained, and restored after extreme weather events. Taking a proactive approach, including a thorough post-storm assessment, debris removal and electrical safety checks, can help preserve pump efficiency and extend its lifespan.

“A properly maintained pool pump is the heart of recovery after a storm. By taking the right steps early, you can prevent long-term damage and keep pools running safely and efficiently,” Tucker explains.

Best practice

For pool technicians and industry experts, understanding these best practices ensures customer pools are back in top condition as quickly as possible while safeguarding equipment performance for the seasons ahead.

Safety first

• Turn off power – before inspecting the pump, switch off the power at the circuit breaker.

ABOVE: The rain kept falling in Queensland and Northern New South Wales.

Image: Crystaclear Water Solutions

• Check for water damage – if the pump or electrical components have been submerged, do not turn it on. Call a licensed electrician or pool technician.

• Look for debris – storms often bring leaves, dirt, and other debris that can clog the system. Inspect the pool pump and filtration system

• Check the pump basket – remove debris from the pump basket to ensure proper water flow.

• Examine the pump motor – if wet, allow it to dry completely before restarting. Get it checked by a professional.

• Inspect electrical connections – look for damaged wires or loose connections. If unsure, get an electrician to inspect it.

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• Check for unusual noises – if the pump makes grinding or humming noises, turn it off immediately and inspect for obstructions or damage.

Restarting the pump

• Prime the pump – fill the pump basket with water before restarting to prevent damage.

• Monitor performance – check if water is flowing properly and listen for abnormal sounds.

• Run the pump and filter – keep your filtration system running continuously for at least 24 hours to remove fine particles and restore water clarity.

Professional advice

If you notice significant damage, burnt smells or electrical issues, contact your dealer, technician or electrician.

“After a storm, the pool pump is the heart of recovery,” says Tucker. “A little care and caution can prevent long-term damage and get your pool back to pristine condition. When in doubt, always consult a professional to keep your system running safely and efficiently.”

unsure of what to do next. Educating them on essential post-storm maintenance not only ensures their satisfaction but also helps protect their investment from long-term damage.

Nick Briscoe from Crystaclear Water Solutions, a dedicated pool and spa maintenance company based on the Gold Coast, emphasises the importance of water balance.

“Many new owners underestimate the role of proper pH, chlorine levels and filtration in keeping their pool clean and safe,” he says.

“Providing a simple maintenance schedule –such as checking chemicals weekly, running the pump daily and cleaning the skimmer basket –can go a long way in preventing common issues like cloudy water or algae growth.”

Additionally, Briscoe recommends walking them through their equipment, ensuring they understand how to operate their pump, filter and chlorinator. Demonstrating how to backwash a sand filter or clean a cartridge filter will help them feel confident in managing routine maintenance.

“If their system includes automation, take the time to show them how to adjust settings so they can optimise performance without wasting energy. Finally, remind them of the importance of regular servicing,” he says.

“Encouraging professional check-ups or offering a maintenance package can help extend the life of their pool while giving them peace of mind.”

Educating pool owners on ongoing maintenance, or even offering a post-storm check-up service, reinforces your reputation as a trusted professional. Image: Poolwerx

Algae can be a major problem, especially for older pools.

Image: Poolwerx

“Encouraging professional checkups or offering a maintenance package can help extend the life of their pool while giving them peace of mind.”

It’s harder for older pools

Older pools may experience a variety of issues that require attention, especially after extreme weather events like Tropical Cyclone Alfred.

“Identifying these potential issues and advising owners on regular maintenance can help prevent long-term damage and ensure their pool continues to operate safely and efficiently,” says Briscoe.

Some common problems that can arise with ageing pools are included below.

Deteriorating pool surfaces: Over time, pool surfaces can wear down, crack or become rough. This can lead to water leakage or algae growth. After a storm, debris and the introduction of harsh chemicals can worsen surface conditions, accelerating the need for repairs or resurfacing.

Worn-out equipment: Older filtration systems, pumps and heaters are more prone to wear and failure. Storm-related debris and flooding can clog or damage these components. If the equipment is already aging, it may struggle to keep up with the demand, leading to inefficient filtration and poor water quality.

Leaks and structural damage: Cracks in the pool’s shell or in the plumbing system may develop over time, especially if the pool has experienced ground movement or pressure changes. Flooding can worsen these issues by saturating the surrounding soil, potentially causing the pool to shift or crack.

Corroded or rusted components: Metal parts such as ladders, railings and pool lights can corrode and rust over time, especially in areas with high humidity or after exposure to stormrelated saltwater. This can compromise both the pool’s safety and its aesthetics.

Ageing plumbing and pipes: Older pools may have pipes that have become brittle or cracked, leading to leaks or low water pressure. Flooding can exacerbate these issues by shifting or stressing the pool’s plumbing system, leading to potential water loss or increased repair needs.

Algae and bacteria growth: As pools age, they may be more susceptible to algae growth due to less efficient filtration or water treatment systems. Following a storm, increased debris and an imbalance in water chemistry can trigger algae

ABOVE: Proper pool maintenance helps minimise risks during weather events.

blooms or bacterial growth, which can be harder to control in older systems.

Outdated automation systems: While you’re there, check for outdated or non-functioning automation systems, the absence of which make it harder for owners to control heating, lighting or water circulation remotely, and old systems may not be equipped to handle modern energyefficient technologies or features, requiring upgrades to improve efficiency. n

Contacts:

www.crystaclear.com.au

www.davey.com.au

www.poolwerx.com.au

www.spasa.com.au

www.swimart.com.au

Lessons in recovery

In the face of extreme weather events and unforeseen disruptions, resilience is the key to ensuring business continuity and maintaining customer trust. For pool professionals, having a clear strategy in place can mean the difference between a smooth recovery and prolonged operational setbacks.

Poolwerx CEO Nic Brill shares four essential strategies for resilience and recovery, emphasising the importance of swift action, preparation, stability and knowledgesharing. By implementing these principles, businesses can not only weather the storm, but emerge stronger and more prepared for future challenges.

1 Rapid response is crucial – in times of crisis, swift action minimises operational impact and ensures continued service to clients.

2 . Preparation is essential – having contingency plans in place, such as ensuring stock availability and securing critical resources, can make all the difference when a disaster hits.

3 Staying grounded helps everyone – helping businesses stay stable and focused during a crisis can inspire confidence in clients and foster long-term community loyalty.

4 Sharing knowledge and experience – by sharing lessons learned, businesses can contribute to a collective effort to help others navigate future challenges, building a stronger and more resilient business community.

Image: Swimart

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Commercial & Aquatics

In brief 62

Fluidra invests in Lynxight AI-powered pool safety technology 62

Maytronics Commercial strengthens leadership team 63

Waterco and Davey unite commercial teams 63

An architect’s view on accessibility in public pools 64

National Aquatic Centre planned for Brisbane Olympics and beyond

Australia’s aquatic sports bodies have welcomed the announcement from the Queensland Government that a National Aquatics Centre (NAC) will be developed as part of the Brisbane 2032 master plan.

The new aquatic centre will have a Games capacity of 25,000 and multiple pools will be built at the Centenary Pool at Spring Hill.

Swimming Australia, Diving Australia, Water Polo Australia and Artistic Swimming Australia, led by Nauta and Archipelago and their project team of experts, have worked for more than two years to develop the proposal that has been billed as creating long term value for Queenslanders and game-changing solutions for Australia aquatic sports.

The NAC will see Centenary Pool in Spring Hill upgraded and complemented by a new main and secondary stadium featuring two large indoor pools that would act as a national base to host the four peak aquatic sports.

It is claimed that the development of the NAC will unlock significant benefits for Australia’s aquatic sports and the community, by creating a venue capable of attracting major aquatics events and an environment for daily high-performance training alongside community access.

Aquatic sports including swimming, diving, water polo and artistic swimming have consistently advocated for investment in a permanent aquatics facility.

Swimming Australia CEO Rob Woodhouse says that this is the most significant investment ever in aquatic sports in Australia.

“As well as the critically important community and health benefits for all Australians, the NAC will set our aquatic sports up for ongoing success for the next 50 years beyond the 2032 Games,” he says.

“Our magnificent Paralympians and Olympians will inspire us all through their achievements at the NAC in 2032 and for decades after.”

Water Polo Australia CEO Tim Welsford says this announcement is historic for aquatic sports in Australia.

“We are pleased after years of advocating for a National Aquatics Centre, the Queensland Government has supported the opportunity to create a true legacy for our sports and also for Queenslanders.

“We have witnessed firsthand how a home Olympic Games at Sydney Olympic Park Aquatic Centre inspired a new generation of players that have gone on to win medals for Australia but also inspire more young people to get involved in our sport.

“Australia’s first ever national high-performance hub for all aquatic sports, including our Aussie Sharks and Stingers, will provide the unique opportunity where we won’t be in competition with the community needs but rather have enough pool space for everyone to enjoy and hopefully inspire more people to get active.”

Diving Australia chief executive Alex Newton says that a state-of-the art facility for diving, in the lead up to, during and post the Olympic Games, is essential for the sport to be able to achieve strong results on the international stage.

“Currently, we quite simply do not have enough diving venues in Australia that can accommodate our current squads and competitions, let alone allow us to leverage a home Olympic Games where our goals are to expand participation.

“The plans, which include an indoor and outdoor dive tower, will be the first venue in the Southern hemisphere with a tower capable of hosting high diving, which we are advocating should be included on the 2032 Games program.

“All four aquatics sports are determined to advocate for a truly national facility that benefits the community as well as our respective highperformance programs well beyond the two week window of hosting an Olympic Games.”

Artistic Swimming Australia chair Mark Sinderberry says the NAC is a dream come true for Australian aquatic sports, especially Artistic Swimming.

“With world-class infrastructure, we can now train, compete, and host global events at the highest standard. This facility elevates Australia’s place on the international stage, will boost our performance and provides an enduring legacy for future generations of athletes.”

The NAC will be developed as part of the Brisbane 2032 master plan Image: Archipelago

The new National Aquatic Centre will hold 25,000 spectators Image: Archipelago

iStockphoto.com/gertfrik

Could the carnival be over?

New research by Royal Life Saving Australia found one in four schools around Australia have abandoned the annual swimming carnival, while others limited participation to swimmers who trained with squads. Even then, only 50 per cent of eligible students competed in school swimming carnivals.

The research into skills and lessons was based on two national surveys. The first was of 1234 parents – 63 per cent female and mostly parents with children nine years and older. The second was of 326 public and private school teachers – mostly physical education teachers, sports co-ordinators and principals, who were asked about swimming skills and lessons.

Teachers estimated 48 per cent of Year 6 swimmers could not swim 50 metres or tread water for two minutes, and 39 per cent of year 10 students could not meet Year 6 benchmarks either.

Across Australia, 31 per cent of schools do not even offer learn-to-swim programs, citing cost, staffing shortages and time limitations, while 40 per cent of schools blamed a lack of support and interest among parents and students.

Dr Justin Scarr, the chief executive of Royal Life Saving Australia, told the Sydney Morning Herald that the decline in swimming lessons and school carnivals threatened lives.

“This new research further amplifies long-held concerns that many young people lack the swimming skills to enjoy the water safely,” he said.

“We risk creating a generation with extremely poor swimming skills.”

Fluidra invests in Lynxight AI-powered pool safety technology

Fluidra, through its investment fund Fluidra Ventures, has invested in Lynxight AI-powered safety solutions for commercial pools.

Fluidra says investing in next-generation safety systems is a fundamental part of the vision that pools should be a sanctuary of well-being, joy and safety.

Lynxight’s AI-driven monitoring platform transforms standard pool cameras into additional intelligent safety monitors, enhancing real-time swimmer detection, movement analysis and drowning prevention capabilities.

Public and commercial pools welcome thousands of swimmers daily – families, athletes and communities seeking health, fun and relaxation. With Lynxight’s AI technology, facility managers and lifeguards gain new levels of insight and control, ensuring faster response times, proactive risk detection and an overall safer environment.

Fluidra says that by integrating AI into its extensive ecosystem of commercial pool solutions, the company is enhancing the future of aquatic safety.

The Lynxight AI-powered safety solutions for commercial pools

“With this investment, Fluidra will benefit from state-of-the-art technology, thus expanding its digital services for commercial pools,” says David Tapias, Fluidra’s director of innovation.

“Our partnership with Lynxight is a major step forward in ensuring that every swimmer can enjoy water with confidence and security,” he says.

In Brief

A new report has highlighted the benefits of swimming pools in remote communities in Western Australia including water safety education, health benefits and social connection, while warning that outdated infrastructure risks the future of these vital facilities. The report by The University of Western Australia examines the social impacts of community pools in the Pilbara region and the programs run on those sites by the Royal Life Saving Society Western Australia, finding that the swimming pools have become thriving local hubs, particularly for children and young people, and provide valuable training and employment opportunities. Drowning rates in regional Western Australia are 2.5 times higher than in the Perth metropolitan area and in the Pilbara, Aboriginal people are more than twice as likely to drown than non-Aboriginal people. Other benefits include increasing physical activity and preventing disease and skin conditions.

Swimming NZ is continuing their support for individuals living with a disability to access swimming and advises they have been able to provide financial support to 28 successful applicants from across country as part of the latest round of their Disability Swimming Fund, which provides opportunities for individuals with a disability aged six to 24 years old. It has supported multiple impairment types in this round included 82 per cent of recipients being part of the neuro-diverse community, 14 per cent having a physical impairment, 11 per cent having a visual impairment and four per cent a hearing impairment.

Underwater rugby players are bemoaning the loss of the diving pool at Leichhardt Aquatic Centre in Sydney’s Inner West, as it was one of few venues where they could compete in their sport and they had been campaigning against its closure, as one of the city’s last deepwater public pools. Leichhardt now joins

Ashfield, North Sydney, Ryde, Parramatta and Auburn among aquatic centres that have lost their dive pools.

A state-of-the-art wave pool and surfing training resort in Queensland is being planned by Surf Lakes, with artificial waves up to 2.6 metres high. Founder Aaron Trevis described it as a playground of ocean-like waves which would break simultaneously around the lake near Yeppoon, ensuring all surfers get chance to catch a wave. Surfing Queensland spokesperson Keanu Chapman said the facility would mean elite surfers could be coached on home soil. Many travel to Kelly Slater’s California Surf Ranch to access wave pool technology and train. Chapman said while there were two other artificial wave facilities in Australia, one in Sydney and the other in Melbourne, the technology used for Surf Lakes was more powerful and better at mimicking ocean waves.

Industry moves

Maytronics Commercial strengthens leadership team

Maytronics Commercial has expanded its leadership team with the aim of adding fresh perspectives, high energy and strong strategic vision.

Former SPASA brand executive and SPLASH! sales manager David Stennett was appointed in the second half of 2024 as commercial business manager.

David Dean, Maytronics Australia’s marketing and customer experience manager says that Stennett’s extensive industry expertise and leadership acumen will help drive Maytronics Commercial’s continued success.

“His appointment marks a significant step forward in the company’s mission to enhance operational efficiency and elevate customer experience across the commercial sector. His background in aquatics and deep understanding of industry needs position him as a dynamic leader set to propel Maytronics Commercial into its next phase of growth,” he says.

For the first time, Maytronics has appointed a dedicated commercial business development manager in Victoria and South Australia to strengthen the aquatics sector.

Daniel Harvey brings several years of experience in aquatic facility management, most recently at the landmark Melton WAVES facility, where he played a crucial role in both back-end operations and developing front facing customer service excellence.

“Daniel’s expertise in facility operations and strategic development serves to enhance Maytronics’ ability to support commercial pool operators in delivering superior experiences to their patrons,” says Dean. Queensland has also received a significant boost with the addition of

Commercial supply

Waterco and Davey unite commercial teams

Waterco Limited and Davey Water Products have announced the integration of their commercial teams across Australia and New Zealand.

The strategic alliance unites the two trusted Australian brands, combining more than 200 years of collective expertise in water treatment, commercial aquatics, industrial processes and aquaculture.

By joining forces, Waterco and Davey aim to enhance service delivery, streamline operations and offer an even broader and more innovative portfolio of pumping, filtration and water treatment solutions to the market.

“Achieving this integration marks a significant milestone for both companies,” says Andy Gale, commercial business unit manager of Waterco/Davey.

“By combining our strengths, we are better positioned to provide superior products, technical expertise, and responsive customer service. Our clients can now access an unmatched range of water treatment solutions, backed by deep industry knowledge and a commitment to excellence,” he says.

ABOVE: The new Maytronics Commercial team members

Lewton Thomas, a seasoned professional in the pool industry. Thomas has built strong relationships within the sector and has demonstrated a proven commitment to achieving the best outcomes for customers.

Stennett says Thomas’s wealth of experience and customercentric approach aligns with Maytronics’ mission to provide top-tier solutions and services for the commercial aquatics market.

“We are thrilled to welcome Daniel and Lewton to the Maytronics Commercial team,” Stennett says.

“Along with Josh Darragh servicing NSW, the collective experience, passion for the industry, and commitment to customer success will strengthen our position as a leader in commercial aquatics. This investment in key talent underscores our dedication to supporting aquatic facilities with the best technology, service and expertise available.”

Discover upcoming construction projects in your area with Cordell Connect to help you secure your next opportunity.

Davey sign being added to the front of the Waterco headquarters

Accessibility of aquatic facilities: an architect’s perspective

Derek Mah Aquatic specialist architect at NBRS, Derek Mah, has outlined his thoughts on how to make an aquatic centre more accessible . Additional to this article we have some advice from Para Mobility in the breakout boxes .

The 60s and 70s were the golden era of Australian public swimming pools.

Like many people of my generation, I have fond memories of childhood visits to the local swimming pool. The opportunity to seek relief from sweltering summer heatwaves and eat totally unhealthy snacks and treats from the kiosk was always welcome.

We learned to swim there, and maybe enjoyed (or endured) the annual school swimming carnival. The facilities we enjoyed were largely due to the explosion in development of swimming facilities that followed the success of the 1956 Melbourne Olympics.

Every municipality and shire across the country felt a national duty to provide its constituents with the right to be able to learn to swim and then do

50 metre laps to become the next Dawn Fraser or Murray Rose, no matter where you lived, city or country, regardless of socio-economic standing.

Nostalgic…for some…

I look back nostalgically to my childhood experiences, but I am now well aware that many facilities did not score well in accessibility terms, so many people do not share similar glowing memories.

Most of the upgrade project briefs we see place AS1428.1 compliance as a top priority. For many clients, this is not just an effort to reduce liability. There is often a genuine request to seek industry best practice, exceeding the mandatory.

I suspect this is an acknowledgement that we could have done better in the past.

Waves Fitness & Aquatic Centre Baulkham Hills

“There is often a genuine request to seek industry best practice, exceeding the mandatory.”

Over the past 30 years, I have had the opportunity to upgrade many of these facilities from the golden era. In many cases, the pools themselves have developed leaks, structural faults or tiling failures, or the needs of the community are no longer being met by the facility.

In terms of access, step ladders into lap pools were typical. Entry stairways with handrails were common. Ramps into pools were less common. Beach entries, hoists and platform lifts were the stuff of science fiction in the 60s.

The legislative timeline

Accessibility in general was not high on the agenda of most local councils or architects at the time. The reason for this is the matter of another discussion, but one reason would be the lack of statutory requirements or industry standards covering accessibility.

In fact, “accessibility” is a fairly recent term. For many years we labelled accessible WCs as “disabled” WCs on our drawings.

The national building code in place up to 1993 was Ordinance 70. It was essentially silent on accessibility issues. While AS1428.1 was first published in 1988, it wasn’t referenced by the BCA until NCC2011, making compliance mandatory. This was augmented with the provisions of the Disability Discrimination Act Access to Premises – Buildings Standards 2010, making property owners vulnerable to claims from the aggrieved.

This set a new expectation in the community, meaning councils and architects were obliged to address the expectation, willingly or under duress.

Where are we at?

To summarise, the setting of benchmark standards in law to reflect the expectations of the community is an iterative process. These standards are reviewed and refined over time in light of experience in the field. With reference to accessibility of aquatic facilities in particular, I believe we are at the mid-point of this process and it remains immature, a work in progress. Requirements for access into swimming pools was first introduced into the NCC2011 (Part/ Specification D3.10).

However, AS1428.1-1988 predates this by two decades. I posit that when AS1428.1 was written, the authors had not intended the document to be applied to ramps and stairs in pools.

The physics of movement in an aquatic environment are radically different to a terrestrial one. The act of entering a pool presents a transition from one universe into another.

ABOVE & BELOW: Adult change room

ABOVE LEFT: Level landing vs water containment

ABOVE RIGHT: Accessibility vs entrapment – the use of a kick rail in an open balustrade may present an increased entrapment risk in a pool

In the water world, bathers are barefoot, they move like astronauts, wheelchairs tip over, when you slip in deep water you don’t fall as on land, vision of the pool floor is distorted and underwater everyone is hearing-impaired.

From my viewpoint in the 90s, the general opinion was that AS1428.1 was inappropriate for pool applications, but could serve to a limited degree as design intent and a guide to design of ramps and stair. We then designed from first principles, research and experience, tempered with common sense.

Tick a box

Since the introduction of NCC2011, I have witnessed a gradual increase in the application of AS1428.1 by assessors. I have also seen a widely inconsistent application between assessors and it appears arbitrary.

to question the appropriateness of the application of the requirement.

In order to “tick a box”, this then prompts the provision of an alternative solution. I am not aware of any examples of tactiles being mandated for inside a pool anywhere else in the world.

Another issue that has been raised more frequently is the requirement for a flat landing at the top of a pool stairway. Refer D3.3 (a)(i) and (a)(ii).

“Accessibility is a fairly recent term.”

The first question is usually “Who is the certifier?” to gauge the challenge ahead of us.

For example, some certifiers require tactiles at the bottom of a pool stair, IN the water.

Common sense would dictate that slower forward motion in water, bare feet and distorted visibility through moving water would cause one

This requires a maximum gradient of 1:40 for a landing to a ramp or at steps. In a wet deck pool it is typical that the perimeter gutter grating and adjacent tiling be inclined towards the pool. This is done to help contain the pool water from escaping onto the concourse. Not only is this to conserve warm treated pool water and energy, but it is also a requirement of Royal Life Saving – Guidelines for Safe Pool Operations to contain pool water. The angle of incline to achieve this is in the order of 1:20. However, this exceeds the 1:40 requirement, so where the stair meets the gutter cannot be considered a compliant landing. This then presents another candidate for an alternative solution or compromise the containment requirement.

Why should the pool stair even be assessed if it

“We are at the mid-point of this process and it remains immature, a work in progress.”

is not required for compliant access? A stairway is over and above the requirement for compliance. I could delete the stair and still comply. There should be no box to tick. It’s tempting to become cynical at this point.

Why stop there? It would make more sense to insist on tactiles on the concourse to warn persons of the drop off at the edge of a wet deck pool. However, I have not had a certifier request this.

One issue that has always been of concern was the kick rail at the base of the ramp handrail. While this performs to keep the castor wheel of the wheelchair from fowling and containing the general motion of the wheelchair, we believe the use of a kick rail in an open balustrade may present an increased entrapment risk in a pool, especially for small children. To counter this, an alternative is to provide a solid kerb or wall in lieu of a kick rail.

Where can Australian LGAs apply for funds to buy disability equipment?

Australian councils seeking funding to purchase disability equipment have access to several grants and programs aimed at enhancing accessibility and inclusivity within their communities.

1 . Commonwealth Accessible Australia Initiative

The Australian Government has launched the Accessible Australia initiative, which provides funding for inclusive infrastructure and amenities projects across the country. This program aims to improve accessibility in national parks, beaches and play spaces.

While local councils cannot apply directly, they can access funding via state and territory governments. Half-funding applies to:

• Inclusive play spaces.

• Fixed Changing Places facilities (full funding applies to portable facilities).

Funding is available from 2024-25 to 2027-28. More details are available at www.dss.gov.au.

2 . State and Territory programs

Individual states and territories offer grants and funding opportunities to support accessibility and disability inclusion. For example:

New South Wales: The NSW Government has programs that provide funding for accessibility upgrades in public spaces.

Victoria: The Department of Health and Human Services offers grants for community infrastructure projects that promote inclusivity.

Queensland: The Department of Communities, Disability Services, and Seniors provides funding for local governments to enhance disability access.

Councils should consult their respective state or territory

government websites for specific grant opportunities.

3 . Collaborations with non-profit organisations

Partnering with non-profit organisations can open avenues for funding and support.

Collaboration with non-profit organisations can help channel funding for required resources to be installed within local council facilities for community use.

www.cityofsydney.nsw.gov.au/ community-support-funding/ community-services-grants

https://frrr.org.au

www.ourcommunity.com.au

www.lotterywest.wa.gov.au/grants/ grant-opportunities

https://youngcare.com.au/what-wedo/grants

4 . Community fundraising and corporate sponsorships

Councils can also explore community fundraising efforts and seek corporate sponsorships to fund disability equipment. Engaging local businesses and residents in fundraising campaigns can foster community support and awareness.

By leveraging these funding opportunities, Australian councils can enhance accessibility and inclusivity within their communities, ensuring that all residents have equitable access to public facilities and services.

Source: Para Mobility

Para Mobility Pelican Plus

This reduces the entrapment issue, but then increases the width of the ramp and increases the complexity and cost of construction.

NCC Part D3 requires that pools with a total perimeter greater than 40m associated with a building required to be accessible (eg.9b) be provided with one means of access.

This captures most pools with length of sides exceeding 15m (eg. a typical learn to swim pool). This can be via a i) ramp, ii) beach entry, iii) platform lift or iv) sling style pool lift.

Any pool with perimeter greater than 70m, option iv) is not available. We would usually advocate for the ramp or beach entry methods as these offer the most dignity. The platform and sling methods do not promote independence as they require staff intervention for both entry and exit and draws attention.

These modes are more appropriate for retrofits of existing pools or where space does not permit a ramp or beach entry. I believe Part D3 is reasonably well aligned with best practice and accessibility equipment currently available to the industry.

Adult change space

Since NCC 2019 F2.9, there is a requirement to provide an adult change facility within an aquatic centre that has a pool with perimeter greater than 70m. This is usually triggered by a typical 25m pool, which drags in most existing and new council facilities.

This is a large space, approximately 4.4m x 3.2m, heavily equipped with height-adjustable change table, powered hoist and electric door. This adds significant cost to a project, and if not anticipated, may be difficult to accommodate spatially in an established design. The assessor

usually asks if the design is to be assessed under BCA 2019 or Changing Places guidelines.

The only complication here is that the NCC does not provide a DTS design for a facility that includes a shower. This is a shortcoming that should be addressed. As this is essential in an aquatic context, we adopt the Changing Places design that does include a shower, then supply the fit-out as required by NCC. The difference between the two equipment lists is minimal.

Having the design be assessed under NCC means that the certifier will be able to assess the design without the need to engage an additional Changing Places consultant. We have recently completed three new aquatic centres and it is wonderful to see the finished facilities in operation. This is life-changing for many in the community and is welcomed by the operators.

“Why should the pool stair even be assessed if it is not required for compliant access?”

ABOVE LEFT & RIGHT: Retrofit platform lift –Wentworthville Memorial Swim Centre

Beach Entry – Waves Fitness & Aquatic Centre

It is the right thing to do

This was just a sneak peek into access to aquatic spaces from an architect’s point of view.

I think it would be fair to say that most architects in this role embrace accessibility as a concept. It is the right thing to do. At NBRS, we seek to create life-changing environments, so the accessibility of our designs is paramount.

The journey to making our community accessible is well underway. However, there is a way to go to develop regulations that are

Key considerations for choosing a pool access hoist

Pool access lifts and hoists are designed to ensure inclusivity including in backyard pools. With various models and features available, choosing the right pool access lift can feel overwhelming, but this guide helps navigate the options to find the perfect lift.

Assess your mobility needs

Before selecting a hoist, consider the specific requirements of the individual who will be using it. Key factors include:

• Weight capacity: Ensure the lift can accommodate the user’s weight comfortably.

• Mobility level: Determine if the user requires assistance or can operate the hoist independently.

• Transfer requirements: Consider whether additional support is needed for transferring onto the hoist.

• Portability: Decide if your hoist should be fixed or portable to multiple locations for use and/or storage.

Pool type and configuration

The type of pool you have will influence the hoist options available:

• In-ground pools: Most pool hoists are compatible with in-ground pools. Ensure the hoist’s mounting system aligns with your pool deck.

• Above-ground pools: Choose a hoist specifically designed for above-ground pools with extended reach and stability features.

Power Source

Pool hoists can be powered manually, hydraulically or electrically.

• Manual hoists: Operated with a crank or lever, these are costeffective but may require assistance from a caregiver.

• Hydraulic hoists: Use water pressure to power the hoist and are suitable for those seeking a more effortless option.

• Battery-powered hoists: Offer ease of use with a rechargeable battery, ideal for independent users. They also often cater for a higher lifting capacity.

Portability and installation

• Permanent hoists: Bolted to the pool deck, these are ideal for facilities with consistent accessibility needs and ongoing access.

• Portable hoists: Equipped with wheels or a transfer trolley for easy movement, they are suitable for shared pools, multi-location facilitation, storage capabilities and occasional use.

customised for the aquatic environment and don’t frustrate the process through inappropriate and arbitrary application of the current regulations.

About the author: Registered architect, associate and aquatic specialist at NBRS, Derek Mah, has more than 30 years’ experience in the design and construction of aquatic and leisure centres and public buildings. This article first appeared in Access Insight magazine. n

Contact: www.paramobility.com.au www.nbrs.com.au

The Para Mobility Kingfisher pool access seat provides Melbourne-based grandmother Margaret access to her pool following hip replacement surgery, enabling much needed aquatic recovery exercises

Safety features

Safety is paramount when selecting a pool hoist. Look for features such as:

• Non-slip seats.

• Seat belts or harnesses.

• Emergency stop buttons.

• Durable construction with marine grade corrosion-resistant materials.

Popular pool access hoist models

While the best choice will depend on specific needs, these are some commonly recommended types of pool lifts:

• Fixed deck-mounted hoists: Provide stability and are ideal for frequent use.

• Portable hoists: Great for flexibility and shared spaces.

• Sling-style and solid seat hoists: Use a sling or solid seat for individuals requiring additional transfer assistance.

• Platform hoists: Perfect for aquatic wheelchair access and transfer capabilities. Para Mobility Pelican Plus pool and spa hoist with platform lift also meets Access to Premises Standards for pools greater than 70m perimeter.

The benefits of the right pool access hoist

Investing in the right pool access hoist can transform the swimming experience for individuals with mobility challenges. It fosters independence, encourages physical activity, and ensures safety and comfort while entering and exiting the pool. Moreover, it promotes inclusivity, allowing families and friends to enjoy pool time together.

Choosing the right pool access hoist involves careful consideration of the user’s needs, pool type, and desired features. By taking the time to evaluate your options you can find a hoist that enhances accessibility and brings the joy of swimming to everyone. Whether for personal use or in a public facility, the right pool access lift makes a world of difference in ensuring that no one is left out of the fun and benefits of swimming.

Source: Para Mobility

Acquaboss Chiller

The ultimate sun lounger, the Acquaboss Chiller, is like having your very own floating island.

Acquaboss says this float is so tough and sturdy that even your dog could use it without causing damage.

The Chiller takes only 90 seconds to inflate with the included high-pressure pump. It comes with a convenient carry bag and at only 7.6kg it can also be taken to the beach.

Two stainless steel D-rings make it easy to secure to boats or docks.

Contact: www.acquaboss.com

SeeSnake sees even better

Professional Tools Australia has made several changes to the SeeSnake family of small pipe inspection reels.

The MicroReel APX now includes a mid-flex push cable and small 25 mm camera head for easily navigating turns and inspecting up to 30 metres, with a line capacity of 38mm to 100mm.

The MicroReel CA is designed for use with Micro CA-350 inspection monitor and has TruSense features when using a TruSense-capable monitor.

MicroDrain APX is designed specifically for small pipes, P-traps, and toilet traps with high-flex 20-metre cable and small 22mm camera head with a line capacity of 32mm to 76mm.

The NanoReel ultra-flexible push cable has the smallest camera head at only 15.5mm, ideal for inspecting pipes with small diameters and tight radius bends. Line capacity: 25mm to 64mm.

Contact: www.ridgid.com.au

Next generation Liberty cordless pool cleaner

Maytronics says the Dolphin Liberty 200 and 400 is its most advanced cordless robotic pool cleaner to date.

Engineered with decades of expertise, they say these cutting edge models redefine convenience and performance, offering pool owners an effortless way to maintain a pristine swimming environment.

It features Magnetic-Connect click-in-place inductive charging for up to 2.5 hours of continuous cleaning – reaching the pool floor, walls, waterline and even sun ledges as shallow as 300mm. It features multiple cleaning modes including Eco Mode which enables short, automated cleaning cycles, remaining in the pool for up to nine days in standby mode. The four customisable modes are controlled via the MyDolphin Plus app, including the Ultra-Clean Mode, which slows the robot and increases suction power for a deep, thorough clean.

Meanwhile, Waterco Limited has expanded its swimming pool cleaner category by releasing the Climate Care Certified Dolphin Liberty range of cordless pool cleaners into the Australian market.

Contact: www.maytronics.com.au; www.waterco.com.au

Versatile poolside awning

Luxaflex says that when selecting an awning, consider your home’s architectural style, the area you need shaded, and your preferences for colour, fabric and functionality.

They recommend for Australia’s harsh climate their Evo Awning range as a versatile option, with six different models designed to suit a variety of home styles and layouts, and a choice of fabrics, finishes and operating systems to meet a homeowner’s needs.

For ultimate flexibility, retractable awnings like the Luxaflex Folding Arm Awning provide shade on demand, allowing you to adjust based on the time of day or weather.

Also, automating awnings during the hottest parts of the day helps maintain cooler indoor temperatures effortlessly, adding convenience and energy efficiency to your home.

Contact: www.luxaflex.com.au

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Aquarius Pools – Mount Martha VIC

SPLASH 159 April-May 2025

Eight swimming pools

On a revived island resort

Size does matter

AutoChlor® Pixie

AutoChlor® Classic MkII

AutoChlor® MIDI

AutoChlor® Commercial

DON’T RISK UNDERSIZING YOUR CUSTOMERS HEAT PUMP

NOT EVERY POOL IS THE SAME...

editorial

Welcome to the warm autumn

The cover

Introducing the next level of pool protection

Smarter technology for a healthier, cleaner pool.

Harnessing the Power of Ultraviolet Light and Ozone

Fluidra to take 27 per cent stake in Aiper robotic pool cleaner business

Two phases

Austral Pool and Spa Products NZ appoints new MD

Markets

Waterco secures coveted spot in ASX All Ordinaries Index

Annual

Daisy Pool Covers strengthens trade support with two key appointments

Top five online news stories

Upcoming events

In Brief

Davey’s exhibit to recall its long past

Lived experience highlights importance of being a mate

Maytronics Australia unveils new leadership team following Focus Products acquisition

Steven Humphris

John Charles

Founder of Pool Systems, Warwick Heathcote passes away

EVERY DAY IS A

POOL DAY

Underwater Lighting Specialists

Industry moves

John O’Brien moves to non-executive director role in significant Poolwerx transition

Four LGAs responsible for half of Western Australia’s overdue barrier inspections

The long and interesting life of industry veteran Denis Baxter

EXPERIENCE ENHANCED POWER

Express yourself: find your unique message

Focus on your individuality

Local Service Ads

Pool pump manufacturers reach landmark consensus on star ratings

Stakeholder meeting

Advocating for positive change

Part swimming pool, part aquatic studio

Keeping the models warm

Contacts:

The art of humanity in nature

Over the top - the adventures of delivering a pool to the mountaintop

Sky high decisions

Site hassles

Preparing for the lift

Resurrecting a ravaged island landscape – with eight resort swimming pools

Site challenges

Design, timing and budget

The future for Elite

Contacts:

High Precision Cleaning

The ever-evolving world of pool industry innovation

Innovating beyond the factory

Smarter cleaning and retail revolution

From tradition to transformation

Precision through automation

Smarter, safer sanitisation

Adopting innovations to stay ahead of the curve

From university project to pool tech revolution

Redefining pool cover convenience

From cyclone chaos to crystal clear water

Construction headaches

Pool care tips for storms and floods

The importance of pH

Beware emptying pools

Best practice

INTRODUCING OUR NEW SUSTAINABLE POOL RESIN Paving the way for more sustainable composites applications

PET RESIN OBJECTIVE

RENEWABLE SWIMMING POOL RESINS

It’s harder for older pools

Contacts: