AUTUMN 2017
GAME ON
CAPITALISE ON THE BOOMING GAMING INDUSTRY
Plus:
Win Big with Vodafone is back! How to activate and redeem gift cards
The new 2degrees Data Clock app lets you buy unlimited Prepay data by the minute, hour or day. Fair Use Applies.
MC7328B
Download now for 24 hours free. Personal NZ data usage only, excl tethering or mobile wifi hotspots.
Fair Use Policy applies. Only available on eligible smartphones. See 2degreesmobile.co.nz for full T&Cs and the Data Clock App for details. Free data offer: To get free data session, download and register for the Data Clock app. For a limited time only. One per customer. Free data session will be used first.
AUTUMN 2017
Welcome H www.epaynz.co.nz
HEAD OFFICE 7a Pacific Rise Sylvia Park Auckland 1644 POSTAL ADDRESS PO Box 132122 Sylvia Park Auckland 1644 CUSTOMER SERVICE If your customer number (RID) starts with a 9 P. 0800 110 002 If your customer number (RID) starts with a 1 P. 0800 64 99 99 TO ADVERTISE P. 09 573 8350 Written and Produced by The Intermedia Group MANAGING DIRECTOR Simon Grover PUBLISHER James Wells
ere we are in May with just over one third of 2017 already gone and with Winter sports now started it is a great time to reflect on market trends and conditions inside our great piece of paradise which is New Zealand. The epay team have been extremely busy working on exciting new products and more content for you – our epay retail family. Our team has been out merchandising across the country for Easter and Mother’s Day and setting up new displays and content distribution in stores nationwide. Our Marketing and Social Media team have been just as busy with $10,000 of gift card promotions given away already. In this edition, we focus on gaming, but also the basics like how to activate and redeem gift cards, which is essential when training new staff. We welcome back our SIM promotion with Vodafone once again to promote and incentivise the sales of their SIMs via your stores. The growth of gaming is amazing. Research tells us almost every household in New Zealand with children has access to video games and 58 percent of those households have at least three different gaming devices.
"In this edition, we focus on gaming, but also the basics like how to activate and redeem gift cards, which is essential when training new staff. We welcome back our SIM promotion with Vodafone once again to promote and incentivise the sales of their SIMs via your stores." This has driven sales of interactive entertainment in New Zealand to $424 million in 2016, which was a seven percent increase in growth over 2015. With 67 percent of the Kiwi population playing video games and three quarters of them being 18 years and over, this presents an opportunity to sell games and gaming related products to virtually everybody who steps foot in your store. It’s not just young men either, with just under half estimated to be female. Remember to call your epay team if you need any help on display or stocking of kgift cards or gaming content and keep working hard on your business.
Very best regards,
EDITOR Gifford Lee ART DIRECTOR Ryan Vizcarra
Roger Smith Managing Director epay New Zealand
PRODUCTION MANAGER Jacqui Cooper
Printed by Westprint e p a y A U T U M N 2 017
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CONTENTS
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28
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FEATURES
22
6
GET YOUR GAME ON The gaming industry is booming and with epay you can capitalise on it
13
COMPETITION WINNERS The latest recipients of epay’s giveaways
20
PURE COMMERCE A CurrencySelect eftpos case study with HMSHost – Auckland Airport
23
TERMINAL NEWS EFTPOS payments – a changing marketplace
REGULARS 8
WHAT’S HOT The big ticket items with consumers
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SUPPLIER PROFILE Sony’s PlayStation Plus
22
RETAILER PROFILE Jason Rutherford Subway Smales Farm
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GAME REVIEWS The new Xbox and PlayStation titles on the market
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STAFF CONTACTS How to contact our staff in your area
Online Prepaid pays off.
Online payments for everyone Win new regular customers and generate additional revenues as an official sales outlet of paysafecard – a global market leader in online prepaid payment methods.
Additional benefits: New customers Increase your customer frequency and cross-selling potential with new affluent regular customers. Earn commissions Not only generate new revenues, also profit from the commission on each paysafecard sold by you. Raise your profile Raise the profile of your store through its active promotion by paysafecard via a wide range of communication channels.
Available through ePay
Our paysafecard sales team is happy to answer any questions: success@paysafecard.com | www.paysafecard.com
INDUSTRY PROFILE
GET YOUR GAME ON
The gaming industry is booming and epay retailers have access to the products to help them tap into the almost half a billion a year market. Most of epay’s gaming products can be sold by independent retailers by printing them out on demand from your terminal as well as via POSA cards.
A
s they say, the stats don’t lie, and recent findings from an independent Australian association shine a light on how strong the gaming industry is in New Zealand. The Digital New Zealand 2016 (DNZ16) is the Interactive Games & Entertainment Association’s (IGEA) industry report about the state of interactive media in New Zealand. It focuses on demographics, play habits, behaviours and attitudes. The DNZ16 also explores the notion that games are more than just fun and shows how Kiwis use games at school, at work, for health and for positive ageing as well. In short the statistics paint a very positive picture about the current health of the industry and that there are real economic benefits in retailing its related products. Sales of interactive entertainment (hardware, packaged games, subscriptions, digital sales, mobile games) reached $424 million in 2016 which was a 7 percent growth on 2015. Some of the key findings in the report
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include the startling insight that almost every household with children in New Zealand access video games and 58 percent of those households have at least three different gaming devices. In what may come as a surprise to many, 67 percent of the population play video games while 48 percent of regular users are female. The average age of players is 34 years with 76 percent aged 18 years or older. These revelations should highlight to epay retailers that any one walking into your store is a potential purchaser of gaming-related products. With the onset of mobile gaming and advanced genres of the games themselves, gone are the days of gaming customers being solely young men. Now they are from all walks of life and genders and by clever point of sale marketing and stocking the key products you can boost your sales. To maximise this potential, advertise you are a gaming retailer with POS material available from epay. Have
card stands in key places in your store and be aware of how to make on demand terminal sales of the various gaming products. Other key findings: • Digital is now greater than half of the total games market – accounting for 56 percent of sales. • Digital extras, which include season passes, map packs and game expansions, boomed with 53 percent growth. • Games publishers are increasingly adopting the in-game purchase business model which is greatly contributing to the growth of digital extras market. • Physical products in the games market remain important with consumers indicating a preference for physical copies when purchasing as a gift or as a collectable or where there might be technical limitations such as download speeds or data caps.
INDUSTRY PROFILE
7%
GROWTH $424 MILLION Spent in New Zealand on the gaming industry in 2016
$59 MILLION
Spent on console software in 2016
More spent in 2016 than 2015
WHO PLAYS?
34
Average age
DIGITAL SALES UP
20%
POSITIVE AGEING
70 47% 28 % %
Say games improve thinking
Say games could fight dementia
Over 50-year-olds play to keep their mind active
PC GAMING UP
12%
HOW WE PLAY
88 minutes
Average daily usage
DAILY
Typical In-depth Play Frequency
Homes with children have video games
Of game households have three or more devices
Aged 18 and over
48% Are female
67%
Of population plays
FAMILIES
3 TIMES
Typical daily Casual Game Play Frequency
HOUSEHOLDS
98 % 58 %
76%
79 %
Playing parents play with their children
26 % Partners play games together
Digital New Zealand 2016 (DNZ16) is a study of 827 New Zealand households and 2,363 individuals of all ages in those households. Participants were drawn randomly from the Nielsen Your Voice Panel in May 2015; research was designed and conducted at Bond University. The margin of error is ±3.4% for households and ±2.0% for individuals. e p a y A U T U M N 2 017
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PRODUCT SPOTLIGHT
WHAT’S HOT These are the big ticket items with consumers right now
Google Play These cards can be used to purchase a multitude of digital entertainment in the Google Play store. Google Play offers music, movies, TV shows, books, magazines, and Android apps and games many people love. People can even purchase a Google Play Music subscription for unlimited access to millions of songs.
paysafecard The prepaid online payment method which allows customers to pay online quickly and is just as simple and safe as it is with cash. paysafecard works in a similar way to mobile prepaid cards. Users can purchase their vouchers in denominations of 10, 20, 50 and 100 NZD from retailers worldwide and then make purchases online without any link to a bank account. paysafecard is the perfect solution for customers who value their data security.
iTunes Purchase songs or movies with the iTunes range of gift cards with the freedom to enjoy on all of your smart devices. iTunes cards are not only limited to buying songs or movies, they can also be redeemed on the App Store, iBooks Store, Mac App Store and even be put towards an Apple Music membership. An iTunes gift card really is the gift you can give to anyone as they have something for everyone.
SIM Cards SIM cards are selling like hot cakes at the moment! To ensure your store can take full advantage of this and take a slice of the profits, make sure your store is fully stocked with all four telco’s products so your customers don’t have to shop elsewhere. SIMs are essential stock for stores in popular tourist destinations or in any cities that have an international airport.
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Hey! Here’s how to...
E T A V I T C A pay gift card an e
1. Select ‘CASH OUT’ transaction on your EFTPOS terminal 2. Swipe the gift card through the terminal when prompted 3. Enter required dollar amount and press ‘ENTER’ 4. Select ‘CREDIT’ on pin pad and press ‘ENTER’ (there is no need to enter any PIN number) 5. Terminal will process and print a receipt showing ‘ACCEPTED’ or ‘DECLINED’. The receipt will also show new card balance. NOTE: A ‘CASH OUT’ transaction is different to a ‘PURCHASE + CASH’ transaction
M E E D REan epay gift card
1. Select ‘EFTPOS’ 2. Enter Purchase Amount 3. Swipe Gift Card 4. Select ‘CREDIT’ 5. Enter PIN 6. Receipt will show ‘ACCEPTED’ or ‘DECLINED’
IF YOU HAVE ACQUIRED A NEW TERMINAL: please contact epay so we can set this up to ensure you can still transact gift cards through this terminal.
epay customers call: 0800 110 002 ezipay customers call 0800 649 999
SUPPLIER PROFILE
PLAYSTATION PLUS We chatted with the team at Sony about PlayStation Plus and why it’s a product loved by gamers and epay retailers alike.
What is PlayStation Plus? Members can join a global community of online players and enjoy exclusive features and benefits including: PlayStation 4 online multiplayer, 24 PS4 games a year for no extra cost as part of monthly games*, exclusive discounts at PlayStation Store, access to Share Play – an online game sharing platform for PlayStation Plus members, 10GB of cloud storage for PS4 game saves. (*Monthly games are only available throughout the course of a membership.) How do people access it? Members can access PlayStation Plus through their PS4 console and the PlayStation Store. Once a membership has been added to a new or existing PlayStation account, all of the features and benefits will become active. How does it benefit the end-user? PlayStation Plus allows users to access the online multiplayer functionality of their favourite games on PS4, as well as a range
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PERFECT GIFT FOR ANY PS4 OWNER of other features and exclusive benefits previously listed. For more info head to playstation.com/explore/playstation-plus Why does it make a great product for epay retailers to promote in-store? PlayStation Plus memberships are stackable, and make the perfect add-on or gift for gamers. Memberships are relevant year-round with a constant flow of multiplayer game launches requiring PlayStation Plus to access online functionality. What is PlayStation Plus Hub? Everything you need from PlayStation Plus is in a dedicated hub on your PS4 home screen. This special members’ area is the place to download your games, find out about PlayStation Store discounts, manage your 10GB of online storage and get all the latest news on gaming tournaments and community events. And when it’s time to renew your subscription, you can do it all quickly and easily, straight from the hub.
BENEFITS OF PLAYSTATION PLUS
UPCOMING MULTIPLAYER RELEASES
HOW TO DO A PLAYSTATION PLUS TERMINAL SALE Swipe card through terminal Enter operator code with ‘Sales Authority’ If the card has a fixed value the terminal will skip this next step If it’s variable value, enter the required amount Confirm both the product and denomination Scan the printed barcode or back of the card into your POS terminal Take payment from customer – either via card or cash Once payment is successful, confirm the transaction on the epay terminal Provide the gift card to the customer only after payment is taken
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Prezzy® Card, Xbox, Valentine’s Day Gift Card Giveaway...
Jean entered in to our Prezzy Promo by purchasing a $50 Prezzy Card from New World Levin in December 2016. She entered online at our website and was one of 3 lucky winners who won a $5000 Prezzy card each!
Jean & her $5000 Prezzy Card
Riley & his XB
OX
Riley and his mother entered our XBOX Competition in January 2017. They purchased an XBOX Gift Card from BP and saw the wobbler advertising the promo on the stand. They entered online at our website and Riley was 1 of 4 lucky winners who took home a brand new XBOX One!
Sonjia & her 3x $100 Gift Cards
Sonjia bought her boyfriend a Hoyts Gift Card for Valentine’s Day and wanted to double check the balance before gifting it to him. While on our website she saw the banner advertising the Valentine’s Day Promo and decided ‘why not?’ and entered. Then she won! Here she is with her prizes: a $100 Z Energy Gift Card, $100 Hunting and Fishing Gift Card and $100 Farmers Gift Card. e p a y A U T U M N 2 017
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TECHNOLOGY SPOTLIGHT
THE TECH SPACE Check out these great gift ideas consumers can purchase with the epay products available in your store.
B&O Beoplay Beoplay A1 is a dust and splash resistant, ultraportable, Bluetooth speaker with a built-in microphone. With unprecedented ambient 360-degree sound, it projects more sound and more bass straight into your life. You can take it with you anywhere. beoplay.com iTunes GIFT CARDS Purchase songs or movies with the iTunes range of gift cards to enjoy on the B&O Beoplay. Available in amounts of: $20/$30/$50/$100
AVAILABLE AT JB Hi-Fi Get the Nixon Mission with the JB Hi-Fi Gift Card or thousands of other gifts in store or online. Available in amounts of: $50/$100
Nixon Mission Android Powered by Android Wear the Mission streamlines real-time surf and snow shred alerts to your wrist, so you'll never-notknow. Welcome to the next generation of smartwatch. nixon.com
Lenovo YOGA Book This is one book you won’t be able to put down. The Lenovo YOGA Book is a revolutionary tablet 2-in-1 equipped with a Halo keyboard and Real Pen input device. You can use it to type, take notes, browse the web, and even draw. lenovo.com MICROSOFT OFFICE Make the Lenovo YOGA Book even better with the Office 365 Home software download available through epay electronics retailers.
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TECHNOLOGY SPOTLIGHT
iTunes GIFT CARDS Purchase songs or movies with the iTunes range of gift cards to enjoy on these amazing audio products. Available in amounts of: $20/$30/$50/$100
JBL Under Armour Sport These wireless, sweat-proof headphones eliminate the distractions of headphone cables. An inline remote control with mic handles volume, track and calls and works with iOS and Android. A premium MapMyRun membership also lets you monitor your performance and progress. jbl.com
Xbox One Star Wars The Xbox One Star Wars wired controller with R2D2 graphics comes complete with dual rumble motors, impulse triggers and a 9.8 foot cord. microsoftstore.com
XBOX LIVE MEMBERSHIP Spend hours playing the latest Xbox One games with the Star Wars controller. Grab a Xbox Live Gold Membership card to get started. Membership cards available: $29.95 for three months $79.95 for 12 months
Nintendo Switch Nintendo Switch is a breakthrough home video game console. It not only connects to a TV at home, but it also instantly transforms into an on-the-go handheld using its 6.2-inch screen. For the first time, players can enjoy a full home-console experience anytime, anywhere. nintendo.com
AVAILABLE AT JB Hi-Fi Get the Nintendo Switch with the JB Hi-Fi Gift Card or thousands of other gifts in store or online. Available in amounts of: $50/$100
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epay Supplier Interview
Neil Young - Head of Prepay & Value Broadband MMR Sales Spark What are the keys to being a successful Telco retailer for Spark? A focus on our customers is key to ensure success with end users, retailers and partners like epay. Having a variety of products that suits our consumers needs with exciting plans from both Spark and Skinny. We also need to be easy to deal with. We strive to make it easy to work with us and make the experience hassle free, simple and profitable.
What changes do you see as important in the successful retailing of Telco products in New Zealand? To make Spark and Skinny product ranges easily accessible we’re offering multiple access points for consumers to buy and experience our products. We are changing by being where our customers are. This may be online, in a Spark store or an epay location such as a dairy, petrol stations or supermarket. For Spark customers, free Wi-Fi, Lightbox, Spotify and Netflix offers are great reasons to be with Spark. For customers focused on budget, Skinny is a no frills Telco, offering super low prices. In fact, Skinny has won the Consumer NZ’s People Choice Award for 2016 & 2017, plus has gained the Consumer Trusted
accreditation, and is currently the only telco with this status. Skinny Mobile has also won the Canstar Blue Award for Most Satisfied Customers in the Prepaid category, three years running (20152017). On top of that, Readers Digest has given Skinny their gold award for quality service for the last two years (2016-2017). A really interesting change has been with our Skinny Mobile customer base. It’s gone from a youth orientated brand to one that attracts kids all the way through to grandmothers!
What exciting Spark innovations do you think are important for our readers to know about? The sharpest pre pay mobile offerings in both Spark and Skinny for calling, data and txt are always being worked on. The latest innovation is a brand new product for Spark called the ‘Data Lovers’ pack, which is essential as data is the key component in a competitive Telco offering. For Skinny, our updated broadband offerings are unbelievable!
How would you describe Sparks’ relationship with epay and what is the key benefit for Spark having epay as a partner?
It’s really good! epay are easy to trade with, offering clear communication and are reliable and friendly. Mostly, epay are delivering results and that’s why they’re our partner!
How long have you been at Spark and what do you love most about what you do? I have been at Skinny and now Spark for two and a half years. For me, it’s all about the people, both here at Spark and all our external partners too. Personally, I love the trading and personal engagement with whom I’m dealing with. Sometimes this is in a corner store, other times it’s around a boardroom table!
Anything else you want to tell our readers about? It’s exciting times at Spark and Skinny Mobile. We’ve got two strong brands that work well together to provide great products to two different audiences. With competitive offers and award winning service, not to mention our extensive and solid coverage nationwide, what’s not to love? Get on board!
Skinny’s new cranked up Combos See more at skinny.co.nz/combos Legal stuff: Combo renews every 4 weeks (unless cancelled). Unused Rollover Data and Min remains valid for 12 months, and can be used while your Rollover Combo is active. Texts and Rollover Mins are to NZ & Australian mobiles & standard landlines. Person to person standard calls & texts only. Premium rate numbers excl. Use in NZ only. For terms and extra charges see skinny.co.nz
19
$
MORE DATA & SPOTIFY PREMIUM
INCLUDES SPOTIFY PREMIUM
EXCLUSIVE
Worth $14.99 /month
Access millions of songs ad-free
TO SPARK
HEAD TO SPARK.CO.NZ/PREPAID TO SIGN UP TODAY!
MUSIC PACK
FREE WiFi 1GB PER DAY Now with 50% more data!
DATA
TALK
TXT
NZ only
NZ only
750 MB 100 mins Unlimited
Packs must renew each month. You must have enough credit topped up to renew each month. Casual rates apply after included minutes and data amounts have been used up. Standard national minutes, data and national person-to-person texts only. Data charges apply and Spotify terms apply see spark.co.nz/spotify. Free Spotify Premium is not included for the $5.99 tablet sharer plan.
SPA3144 $19 Music pack advert 220x124 FA.indd 1
5/05/17 9:00 AM
In 2016, epay and Vodafone ran a promotion where every month the Top 3 Stores who sold the most Vodafone SIMs won prizes including: smartphones, puffer jackets, polo shirts and more! The promo ran for 6 months and below you can see the winners who came out on top for overall Vodafone SIM sales for the promotional period...
1 $2500 Travel Voucher City Star Convenience
Make sure you stay tuned for our next Vodafone promotion!
3
el Voucher $1000 Trav Dairy Downtown
2 $1500 Trave l Voucher Favona Road Food Market
CurrencySelect EFTPOS BNZ CurrencySelect EFTPOS provides your international customers the option of paying in their home currency whilst businesses save money on mounting merchant service fees. No signup fee. No additional fees. *T&Cs Apply
There’s no magic, just clever thinking!
Pure Commerce is the currency conversion solution provider for BNZ CurrencySelect EFTPOS and was an epay acquisition in 2013. Pure Commerce technology is a game changer, now with a wide range of terminals identifying international credit cards and provides customers the option of paying in New Zealand Dollars or their home currency at a competitive exchange rate, with no messy calculations. Since the Pure Commerce acquisition, epay have implemented BNZ CurrencySelect EFTPOS into a range of small to large retailers, tourism operators, hotels, fast food outlets, bars and restaurants throughout the country. We also operate in all major duty free stores within New Zealand.
BNZ CurrencySelect EFTPOS offers currency conversion on up to 12 currencies, enabling a higher conversion rate.
A BNZ CurrencySelect EFTPOS Business Profile: HMSHost – Auckland Airport How long have you been established? Global restaurateur HMSHost is a world leader in creating dining establishments for travel venues and operates in nearly 120 airports around the globe and is part of Autogrill Group – the world’s leading provider of food and beverage services for people on the move. Within New Zealand, HMSHost has operated at the Auckland
Airport international terminal since 1989. Additionally, HMSHost has operated facilities at both the domestic and international terminals at Christchurch Airport since 1991. HMSHost is the major food and beverage operator in both of these locations. Facilities at these airports on offer to guests include cafes, bars, healthy food outlets and leading international brands such as Burger King and KFC. The latest addition in this country is 1958 Bar & Eatery and Urban Market at Auckland Airport. A great example of co-operation with local beer brand Steinlager, this facility offers delicious New Zealand cuisine from light snacks to hearty meals, in a unique and inspiring space. What is your ethos and mission statement? We are here to make our travellers’ day better. ‘Feeling Good on the Move’ is our mission. Day after day, we not only strive to meet the expectations of our guests but to exceed them. We believe a warm, welcoming attitude and a love for what you do will guarantee they continue on their way happier and more satisfied. How do international visitors make an impact? Being located in the international terminal, the majority of our customers are either travelling overseas or have
Powered by
To find out more, please contact our customer service team on 0800 110 002
arrived from overseas. Our focus is to make their day better as their journey could be for so many reasons. We have to show them the Kiwi culture and make them very comfortable by offering them a wide range of food and beverage. How have you benefitted from BNZ Currency Select? We benefit through the savings we receive on our merchant service charges. From the point of view of our customers, it provides them with a transaction total in their local currency and when they are away on holiday they know exactly what they are spending. This enables them to control their spending rather than getting charged through their bank at a variable exchange rate days later after the transaction date. What does the future hold? After being in the hospitality business for more than 100 years, HMSHost has access to a lot of international brands and because we are very much focussed on grabbing every opportunity we get, we look forward to any future opportunities. We understand this is a very demanding and competitive industry but we are always excited to take on new challenge.
RETAILER PROFILE
SPOT LIGHT... Jason Rutherford Subway Smales Farm
What are the keys to being a successful quick service restaurant owner? Respecting and spending time with both your customers and staff is a key. You need to serve people how you want to be treated. Respect has a flow on effect. Why are Subway gift cards a great product? They are an easy fix to a lunchtime solution. With one of our gift cards mum will know what the kids are having for lunch and it’s better than giving them cash which they could spend on something other than food. They are widely available in retail stores so parents can purchase them while they are doing the supermarket shop for example while they are also redeemable at all Subway stores. What special marketing do you undertake that generates sales? We are always looking at ways to support the community at large. For example, we sponsor the AMI netball player of the day award which entitles recipients to a free six inch sub, while we are involved with the smoke-free campaign at North Shore hospital. I also mentor year 13 students on entrepreneurship. Being a Subway franchisee with three stores, how do you put your own spin on the way your business is marketed and what makes your Subway stores unique? With great customer service and by spending a lot of time in the store to understand my customers better. By being on hand to listen to complaints or suggestions means I can implement things immediately to make the improvements required.
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Terminal News
EFTPOS Payments A Changing Marketplace
“The next generation of terminals will predominantly be running open operating systems...it’s pretty cool technology”
Back in 1999 when the world was obsessed with Y2K, the EFTPOS industry was on the verge of developing a new breed of terminals. They were going to offer more memory, easier and faster application development; flash terminal management systems and third party applications. This vision has evolved through two decades of hardware and software revisions of the humble EFTPOS terminal. Are we finally now on the brink of change? Payment channels have developed significantly during this time. E-commerce gateways, social commerce, person to person payments, Apple Pay, Transit card payments and a host of other payment methods have been developed and deployed. The major terminal brands have also been transforming. Along with hardware development, they have been focused on creating payment ecosystems – with the development of Terminal Management Systems, Application Marketplaces and Payment Gateways. What does all this mean in the real world? We ask epay Head of Projects & Transactions, Brian Bellingham to elaborate.
“The next generation of terminals will predominantly be running open operating systems. That means access to more developers, faster development time, more memory, and web-based applications. Think of mobile phones with multiple applications that can be upgraded remotely. It’s pretty cool technology” says Brian. “Driving these smart terminals is a set of infrastructure. Much like smart phones are supported by the App Store or Google
Play, terminal owners will have access to application marketplaces to download value-add applications to their devices.” Applications may be developed by the owner of the terminal fleet, or maybe a third party who offers their applications for sale in the Marketplace. Brian says, “terminal owners will also have access to more information about the terminals they manage in their fleet. For example, how many card reads the terminal may have done, whether or not the terminal is online and has the latest software loaded.” From a consumer perspective there has also been a lot of work done by major brands to enable an omni channel experience. This is where the consumer is offered the same buying/payment experience whether they are in-store, online, mobile, MOTO, or even using interactive digital signage screens. Plenty to think about regarding etfpos technology as the transacting landscape around us changes rapidly.
WANT TO SELL SIM CARDS? Contact epay now!
epay SIM Order Form: Simply fill in your details below and send to us... epay Account Number Store Name Address Phone Order Code
Product Description
Units of
Price
9419640001475
Vodafone 4G Triple SIM Pack RRP $5
Pks of 10
$33.30 ex GST
94121030900770
Spark 3 IN 1 SIM Pack RRP $5
Pks of 10
$33.50 ex GST
9421903539250
Skinny TRIO SIM Pack RRP $4
Pks of 10
$24.80 ex GST
9400006004605
2 Degrees 3 IN 1 SIM Pack RRP $5
Pks of 10
$8.00 ex GST
EMAIL ORDERS: Send your complete order details to orders@epaynz.co.nz FAX ORDERS: Fax this completed form to 09 573 0756
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CALLING CARDS epay have made some changes in the Calling Card department! Below are the best ones to sell in your store, so make sure your store is fully stocked to maximise your sales of these products...
PACIFIC TALK - This is the cheapest card for calling Samoa - we have made sure! As retailers it is essential to know which is the best calling card for each customer, so when a customer from the islands comes in, be sure to recommend a Pacific Talk Calling Card. It’s also a great one for customers wanting to call Fiji, Tonga, Australia, Canada and USA.
TALK ’N’ SAVE – If your customer wants the cheapest of the cheap, 24 hours a day, 7 days a week - point them in the direction of a Talk’n’Save card. Customers can check the rates online and see just how cheap talk can get for their everyday calls.
Calling Cards are a great product to sell to: seasonal workers, people without a mobile phone, people who have no credit on their phone and anyone who has friends or family overseas and wants a cheap way to be able to catch up!
Throw these Calling Cards out as they’re not working anymore... • • • •
EasyCall Talk 4 Less V8 Asia V8
• Night Owl • Go Call • Abba
TO ORDER YOUR CALLING CARDS: Contact your epay Account Manager or give our office a call on (09) 573 8350
www.giftstation.co.nz
CHEAP CHAT - This calling card is perfect for customers who want to be able to use one access number wherever they are calling from! Also recommended for customers wanting to make a combination of domestic and international calls.
GAME REVIEWS
ASSASSIN’S CREED THE EZIO COLLECTION Make history as the legendary Master Assassin Ezio Auditore da Firenze in this compelling collection that includes Assassin’s Creed 2, Assassin’s Creed Brotherhood and Assassin’s Creed Revelations. Also enjoy two short movies, Assassin’s Creed Lineage and Assassin’s Creed Embers for the complete Ezio experience as you live and breathe this famous character.
XBOX – WHAT’S HOT WATCH DOGS 2
MAFIA III
XBOX LIVE GOLD MEMBERSHIP
Play as Marcus Holloway, a brilliant young hacker living in the birthplace of the tech revolution, the San Francisco Bay Area. Team up with Dedsec, a notorious group of hackers, to execute the biggest hack in history.
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Be Lincoln Clay – an orphan and Vietnam veteran hell-bent on revenge for the deaths of his surrogate family in this vast open world. You get to choose your own style of play as you look to tear down the Italian Mafia.
Xbox users can connect and play with friends around the world, access game add-ons, full game downloads and exclusive discounts. Plus get early access to some of the best new content. MEMBERSHIP CARDS AVAILABLE: $29.95 for 3 months $79.95 for 12 months
GAME REVIEWS
RESIDENT EVIL 7 BIOHAZARD Step into a Resident Evil experience quite unlike anything you’ve ever encountered as the series embarks on an ambitious new approach that plunges you neckdeep into the nightmare. Trade the series classic third-person gameplay and stylised visuals for an unsettlingly realistic, first-person adventure.
PLAYSTATION – WHAT’S HOT THE LAST GUARDIAN
GRAVITY RUSH 2
PLAYSTATION NETWORK CARD
From Japan Studio comes an unforgettable story of comradeship plus extraordinary adventure in a strange, mystical land when a young boy meets a colossal, mysterious creature named Trico and the pair form a deep bond.
Command the immense forces of gravity as Kat faces a new danger threatening to unravel the fabric of the universe. Alongside former rival Raven, uncover the secrets behind strange gravitational waves sweeping across Hekseville.
PlayStation users can purchase content including games, game add-ons, tracks from the SingStore (PS3 only), subscription to Music Unlimited and movies to own or rent via the PlayStation Store. AVAILABLE IN AMOUNTS OF: $30/$50
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New Zealand’s Largest Selling Movie Gift Card! AVAILABLE FROM: Countdown, New World, PAK’nSAVE, Supavalue Fresh Choice, Z Energy, BP, Mobil, Caltex, The Warehouse, Warehouse Stationery, Paper Plus, participating convenience stores and online at: www.giftstation.co.nz
Northland ANZAC Theatre, Dargaville Matakana Cinemas, Matakana Auckland Berkeley Mission Bay Berkeley Takapuna Capitol Cinema, Balmoral Circle Lounge, Botany Downs Circle Lounge, Hibiscus Coast Hoyts Botany Downs Hoyts Hibiscus Coast Hoyts Sylvia Park Hoyts Wairau Park Lido Cinema Epsom Monterey Cinemas, Howick Pukekohe Cinema 3 The Vic Theatre, Devonport Coromandel RS Cinema, Whangamata Multiplex Cinemas, Thames
Waikato Lido Cinema, Hamilton Metro by Hoyts, Hamilton Tokoroa Cinema Hoyts Te Awa Regent Theatre, Te Awamutu
Manawatu/Whanganui Downtown Cinemas, Palmerston North Focal Point Cinema, Feilding Focal Point Cinema, Levin Embassy 3, Whanganui
Bay of Plenty Rialto Tauranga WhakaMax, Whakatane Capital Cinema 4, Te Puke
Wellington The Embassy, Central City Shoreline Cinema, Waikanae Roxy Cinema, Miramar Miro Cinema, Upper Hutt Montery Cinemas, Upper Hutt Coastlands Cinema, Paraparaumu
Taupo Starlight Cinema Hawkes Bay Focal Point Cinema, Hastings Globe Theatre, Napier Civic Theatre, Waipukurau Taranaki Cinema 2, Hawera
Canterbury continued Town Hall Cinema, Rangiora Hoyts Northlands Hoyts Riccarton Regent 3, Ashburton Movie Max Digital Cinemas, Timaru Otago Metro Cinema, Dunedin Limelight Cinema, Oamaru Clyde Cinema West Coast NBS Theatre, Westport Regent Theatre, Greymouth
Marlborough/ Nelson Top Town Cinemas, Blenheim State Cinema, Nelson State Cinema, Motueka
Online Hoyts Online Redemptions: www.hoyts.co.nz
Canterbury Deluxe Cinema, Christchurch
For sessions times, visit: www.flicks.co.nz
CONTACT US CUSTOMER SERVICE PHONES If your customer number (RID) starts with a 1 call 0800 64 99 99 OR If your customer number (RID) starts with a 9 call 0800 110 002 CUSTOMER SERVICE EMAILS epay – epayhelpdesk@epayaust.com.au epay/ezipay – helpdesk@epaynz.co.nz Giftstation, Genie, invoices/statements – epayadmin@epaynz.co.nz Card and sim pack orders ezipay – orders@epaynz.co.nz Mobile Top Up Files – pindelivery@epaynz.co.nz YOUR TEAM Roger Smith – Managing Director – rsmith@epaynz.co.nz Paul Woodhams – General Manager Sales – pwoodhams@epaynz.co.nz Mark Thompson – Supplier Manager – mthompson@epaynz.co.nz Nen Kaotrirutana – Account Manager – nenk@epaynz.co.nz Vivek Kommalapati – National Route Manager – vivek@epaynz.co.nz Darren Grant – Business Development Manager – dgrant@epaynz.co.nz Erick Manumpil – National Compliance Manager – erick@epaynz.co.nz Owen Jones – Head of Operations & Channel – ojones@epaynz.co.nz LOWER NORTH ISLAND TEAM Hamish Jivan – Account Manager – hjivan@epaynz.co.nz Vikesh Patel – Account Manager – vpatel@epaynz.co.nz SOUTH ISLAND TEAM Angela Goddard – Account Manager – agoddard@epaynz.co.nz Ena Royena – Account Manager – eroyena@epaynz.co.nz HEAD OFFICE SUPPORT Belinda Hackett – Office Manager – bhackett@epaynz.co.nz Adam Sutherland – Provisioning & Product Manager – asutherland@epaynz.co.nz Julius Fox – Head of Marketing – jfox@epaynz.co.nz Caitlin Smith – Trade Marketing & Corporate Account Manager – casmith@epaynz.co.nz Denyse Stephens – Content, Distribution, Logistics – dstephens@epaynz.co.nz Shital Patel – Route Telemarketer – spatel@epaynz.co.nz FINANCE TEAM Windy Smith – Head of Accounting and Finance – wsmith@epaynz.co.nz Gareth Jensen Jones – Commercial Analyst – gjones@epaynz.co.nz Matthew Campbell – Finance Reporting Manager – mcampbell@epaynz.co.nz Andrew Selyo – Company Accountant – aselyo@epaynz.co.nz Alex Belomestnykh – Accounts Receivable – abel@epaynz.co.nz Faisal Samut – Accounts Assistant/ Payables – fsamut@epaynz.co.nz Yan Zhang – Accounts Payable – yzhang@epaynz.co.nz Vinna Zapra – B2B, Rewards & Gift Station Officer – vzapra@epaynz.co.nz e p a y A U T U M N 2 017
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