about the club
Situated high atop Lookout Mountain with sweeping vista views of Chattanooga and the North Georgia mountains, The Lookout Mountain Club is a premier, private country club that combines old-world charm with modern amenities, which offers something for all family members to enjoy. The Lookout Mountain Club was established in 1925 and offers a celebrated links style golf course designed by renowned architect Seth Raynor, two elegant clubhouses with several dining and banquet venues, a full fitness and wellness center, a tennis center, and the brow-side swimming pool, all with exquisite views of the north Georgia mountains and rolling foothills of the Chattanooga Valley.
The Lookout Mountain Club proudly builds on a foundation of tradition and excellence to create an upscale yet relaxed environment where our members and their guests feel welcome and comfortable. They accomplish that by delivering impeccable service, quality facilities and amenities, and memberfocused programs that foster a sense of family and community.
Recent Recognitions and Achievements
• Active Strategic Plan updated in 2022
• Recent completion of a $15 MM multi-phased renovation of both properties including a golf course restoration, and new Fairyland Clubhouse dining and pool facilities.
• Golf Inc recognized Lookout Mountain Club as Clubhouse of the year 1st place Remodeled Private Club
• Received Best Renovation Nationally by Golf Digest. In 2024 for the Golf Course restoration.
• Ranked the 10th best course in Georgia by Golf Digest.
• Ranked 150 out of 200 Golfweek's Top 200 classic lists.
Club Amenities
The Club consists of two properties with two separate Clubhouses:
• Fairyland Clubhouse
• Indoor and Outdoor dining
• State of the art Fitness Center
• Tennis and Pickleball Courts
• Swimming Pool
• Men’s and Women’s Locker Rooms
• Golf Clubhouse
• 18-hole Seth Raynor Golf Course
• Dining Room serving Lunch and Brunch
• Men’s Lounge
• Men’s and Women’s Locker Rooms
Club Overview
Memberships
350 Full Members
220 Regular Members
49 Non-Resident Members
Initiation Fee Full Golf- $40 k
Dues Volume
Gross Volume
F&B Volume
$4.2 MM
$9 MM
$2.6 MM
Employees 137
Average age 50
Board Members 11
Club Misson
The Lookout Mountain Club was founded to provide generations of members and their families with welcoming hospitality and amenities in a location that celebrates the very best of our home, its people, and its culture. We strive to be the first choice for members seeking recreational and social experiences that are distinctly Lookout and decidedly extraordinary.
Club Vision
At the Lookout Mountain Club, we have a vision for a more connected community for today and for generations. A community that feels like family; that gathers to recreate and celebrate in a historic place like none other. We are proud to be there in moments big and small in our members’ lives, providing them with extraordinary experiences of togetherness through our nationally recognized Seth Raynor golf course, incredible dining facilities, beautiful architecture, and familyfocused amenities
Lookout Mountain Club offers a lifestyle of excellence - Embark on a journey of unparalleled luxury and service and amenities.
the position
Lookout Mountain Club is seeking a personable, visionary, and experienced club professional who thrives in a family-oriented, luxury club environment This individual must possess the ability to establish meaningful connections and have a proven track record of successfully leading teams and Boards
The General Manager/COO will be responsible for coordinating and overseeing all aspects of the club's operations. They must have strong financial acumen, food and beverage experience, project management experience, and strategic planning abilities. This role involves working closely with the Board of Directors and the management team to deliver personalized, high-touch service to club members and their guests while guiding the club into the future.
They will be responsible for continuing to promote a positive culture and delivering quality member experiences through consistent leadership, continuous improvement, and sincere engagement with members and staff.
Personal Traits and Abilities
▪ A genuine personality with a care and passion for the club management profession.
▪ An individual that possesses high integrity and personal responsibility.
▪ Natural leadership style that has the ability to manage and set clear expectations for department heads, holding them accountable while empowering them in their roles.
▪ Highly visible to Members and employees; Developing meaningful relationships is of great importance.
▪ The ability to communicate concisely and effectively, both verbally and in writing.
▪ Disciplined follow-through to ensure the vision and goals of the Club come to fruition through buy in from the Board, Committees, and Department Heads.
▪ The ability to listen intuitively to differing perspectives, responding and taking thoughtful action that is in the best interest of the Club and its Members.
▪ Ability to cultivate a high-level of member services and satisfaction.
▪ A skilled Food & Beverage professional with exceptional leadership, service excellence, and operational management experience.
▪ Highly focused and passionate about fostering an environment of healthy retention and being the employer of choice for recruitment.
▪ Effective fiscal management through delivery of actual operational and capital results in alignment with approved budgets.
▪ A known track record of developing and implementing long-term strategic plans.
▪ Experience initiating and executing capital improvement plans at the direction of the Board with a strong understanding of project management.
▪ Assure that the highest standards are set and achieved in providing member service and satisfaction.
▪ Maintains and upholds a positive and healthy work environment, carrying on the friendly, family-oriented culture.
▪ A firm understanding of Club governance and ability to implement best practices.
▪ Adept in conflict management with the ability to think on your feet and remain flexible when needed.
▪ Possesses a hands-on leadership style, stepping in as needed to support the team and Member experience.
▪ Stays up to date with Club industry trends, ensuring the Club is upholding traditions while implemented fresh and innovative programming and ideas.
▪ An individual that focuses on continuously improving, constantly evaluating and benchmarking performance to implement steps towards a better Member experience.
key characteristics
qualifications
✓ A minimum of 7 years of progressive leadership and management experience in a private club environment. Current GM experience preferred.
✓ CCM designation is preferred.
✓ A Bachelor’s degree in hospitality or business management is a plus.
✓ The position is available immediately.
Salary and Benefits
Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package.
IMPORTANT
Interested candidates should submit résumés along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position by Friday, January 9th, 2025. These documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Lookout GM Cover Letter” and “Last Name, First Name, Lookout GM Résumé”) respectively to:
Careers@thedeloziergroup com
All requested information, along with references, should be emailed to the address above.
Search Executive
Patrick DeLozier
Managing Partner (843) 707-5210
lpatrickdelozier@thedeloziergroup.com
