The Carer Digital - Issue #251

Extreme Heat Risk for Thousands of Care Home Residents...

As Temperatures Soar

Welcome to the latest edition of The Carer Digital!

HEATWAVE WARNINGSA LESSON TO BE LEARNED?

Our lead story raised some rather significant concerns: nearly 10,000 care homes sit squarely in heatwave hot spots across England, putting our most vulnerable residents at unprecedented risk.

The research from Friends of the Earth paints a sobering picture - one that should have every care home operator, regulator, and government minister sitting up and taking notice.

The wider country of course basks in the sunshine; we heart at THE CARER are based in Bournemouth and quite near is famous award-winning beaches. On my morning cycle this week I saw the beaches filling up with people from all over the country. Yes we all enjoy a bit of sunshine.

But there is a clear other aspect, there is a real concern for the well-being of our elderly and vulnerable. Whilst the warnings are crystal clear and the data compelling, the practical solutions remain frustratingly out of reach.

The call for £1 billion in building upgrades to protect our elderly and vulnerable sounds entirely reasonable - indeed necessary - until you consider the harsh financial reality facing both the care sector and the government.

With reports of a £50 billion black hole in public finances and a care sector already buckling under chronic underfunding pressures, just how realistic is this plea for additional investment?

The sector knows all too well the pattern: stark warnings followed by earnest calls for funding, followed by... well, very little actual change.

What's particularly galling is the deafening silence from government departments.

THE CARER is a print and digital title, and reaches 15,000 unique visitors daily, reading 62,000 pages of care sector news.

We top every major search for care-related news and information. You'd thinkwouldn't you - that when heatwave warnings are issued and care homes are specifically identified as high-risk locations, someone in a government press office might consider sending practical guidance our way?

The silence speaks volumes.

Instead of waiting for official channels that seem more interested in press releases about future strategies than immediate action, we've done what this sector does best - we've reached out directly to the sector itself!

The hydration guidance and heatwave management tips we've sourced from within the sector are worth their weight in gold precisely because they're written by people who understand the daily reality of keeping residents safe.

This is the care sector in microcosm: identified problems, urgent warnings, calls for billions in investment - and meanwhile, dedicated professionals getting on with the job using their own expertise and increasingly limited resources.

The research tells us that over-75s face very high mortality rates from extreme heat. It tells us care homes are particularly prone to overheating. It tells us this problem will only get worse. What it doesn't tell us is when someone in authority will move beyond warnings to provide immediate, practical, funded solutions.

Until then, we'll continue to do what we do best: sharing practical advice, supporting our sector, and holding those in power accountable for the gap between their climate adaptation rhetoric and reality.

On a brighter note, our Afternoon Tea Week competition nominations continue to pour ina reminder that even amid serious challenges, this sector knows how to celebrate the small joys that make such a difference to residents' lives. We'd love to see your photographs of celebrations, and a £50 Marks & Spencer voucher awaits a lucky winner from our prize draw! Thank you to everyone who has submitted entries so far. (See page 9)

We'll be announcing our winner next week, and we can't wait to share some of the wonderful stories you've sent us.

I would encourage our readers to sign up for our bi-weekly digital newsletter at www.thecareruk.com and follow us on social media for all the latest news.

Carer is published by RBC Publishing Ltd, 3 Carlton Mount, 2 Cranborne Road, Bournemouth, Dorset BH2 5BR.

I can always be contacted at editor@thecareruk.com

damage. Views expressed within this publication are not necessarily those of the publisher or the

responsibility for any effects, errors or omissions therefrom. All rights reserved, reproduction is forbidden unless

Editor Peter Adams

Extreme Heat Risk for Thousands of Care Home Residents

(CONTINUED FROM FRONT COVER)

The UK Health Security Agency (UKHSA) has also warned of possible deadly effects as it issued heat health warnings for all of England earlier this week.

Amber warnings are in place for the East Midlands, West Midlands, east of England, London and the Southeast until today (August 13) with yellow warnings in place for the remainder of the country. EXTREME TEMPERATURES

The UKHSA alert comes after the Centre for Ageing Better warned extreme heat could lead to more than 5,000 deaths this summer in what would be one of the deadliest heatwave years on record.

The charity’s analysis showed 2025 has seen more extreme temperatures and more heat health alerts than at the same time in 2022 – a year in which a high number of excess deaths from heat were recorded.

The hot weather was a factor in more than 4,500 heat-related deaths in 2022, according to estimates from the Office for National Statistics.

The average maximum daytime air temperature in neighbourhoods in this third of the country was 38oC over a 72-hour period, which is 10oC higher than the heatwave threshold used by the Met Office.

Using 2022 heatwave data, Friends of the Earth researchers mapped out the third of the country that experienced the hottest temperatures, and which are highly likely to be exposed to future heatwaves.

The map also shows which of these neighbourhoods have enhanced risks of health impacts due to a combination of physical characteristics, such as little green space or lots of flats, enhanced physical risk, like an elderly population or poor health, and low ability to respond, such as low income. These are the neighbourhoods the environmental justice campaigners say need prioritising for adaptation measures.

Friends of the Earth discovered that these high heat neighbourhoods also contained:

Nearly 10,000 (9,589) care homes– older people living in care homes and those with health conditions face significantly increased risks from extreme heat. Care homes and their residents are particularly prone to overheating, with over-75s having very high mortality rates from extreme heat. And as the recent pandemic revealed, care homes are under-funded and have acute staff shortages.

• 1,012 hospitals – many of which are already struggling to stay cool in summer. In 2022-23, the NHS recorded 6,822 instances of hospitals overheating in England.

A list of the parliamentary constituencies with the most care homes in high heat neighbourhoods is topped by West Worthing. Birmingham is the local authority area with most high heat neighbourhoods.

PUBLIC SUPPORT FOR TOUGHER ACTION ON HEAT

Friends of the Earth is calling on the government to take urgent steps to protect people who live in care homes and attend hospitals and nurseries. They must be prioritised for measures to mitigate extreme heat, including upgrades to buildings poorly equipped for high temperatures and staff training to help safeguard residents.

There is significant public support for stronger measures to protect people from heatwaves and other extreme weather events. A new YouGov survey for Friends of the Earth, published today, found: 4% would support polices to adapt care home buildings and train staff to protect older people during heatwaves

• 81% think the government should develop a plan to protect those most at risk from extreme weather

URGENT OVERHAUL

Friends of the Earth campaigner, Denis Fernando, said: “Heatwaves are becoming more frequent and more extreme as climate change gathers pace.”

“The UK has been hit by thousands of heat-related deaths over recent years, and this could rise to over 10,000 a year by 2050, according to government advisors.”

“Extreme heat affects us all – but some communities and people are affected harder than others, including older people, young children, people with health issues and hospital patients.”

“The government must urgently overhaul its weak climate adaptation plans to protect communities, especially those most at risk, from increasingly severe weather events such as heatwaves, floods and storms – as well as doing more to cut the emissions that are fuelling the crisis.”

GOVERNMENT’S PLAN “INADEQUATE”

The government’s official advisor, the Climate Change Committee, has been critical of the government’s climate adaptation plans, warning in April this year that “the UK is not appropriately prepared. Notably, there has been no change in addressing this risk with the change in Government.”

In July this year, Friends of the Earth and two people whose lives have been severely impacted by the climate crisis filed an official complaint with the European Court of Human Rights over the UK government’s climate adaptation programme. The strategy, which the group deems inadequate, sets out the UK government’s plans and policies for protecting communities from the impacts of climate change, such as extreme heat, flooding and coastal erosion.

RESIDENTS AT RISK

One of the co-claimants is disability rights activist Doug Paulley, a care home resident in Wetherby, West Yorkshire, who has health conditions which are exacerbated by searing summer temperatures. Doug is concerned that the government’s current adaptation plans fail to consider the needs of disabled people – particularly in places such as care homes – putting him and others at risk.

Disability rights activist, Doug Paulley, said: “Time and again, disabled people are treated as an expendable afterthought in emergencies – and climate change is one of the biggest. The government’s lack of effective consideration for us in its climate action plan is completely unacceptable.”

“Friends of the Earth’s research reveals just how many care homes are in heatwave danger zones. The government must do more to ensure residents like me are properly protected from the threat they face.”

NATIONAL PROGRAMME

Friends of the Earth is calling for the government to strengthen its National Adaptation Programme. Specific policies the environmental justice campaigners are calling for include:

A new national adaptation plan to protect people from heat – and other extreme weather events £1 billion per year for upgrades to cool buildings prioritised in the areas most in need, including hospitals, care homes, and nurseries

Better insulation and ventilation in homes

More trees, parks, and water features to cool cities

Public ‘cool spaces’, like libraries and community centres, open during heatwaves

• Heat training on how to protect people most at risk from high temperatures for care and health workers

New Immigration Rules – The Impact On The Care Sector

By Sara-Michelle Colvin, Senior Associate Solicitor in the Immigration Team at Birketts LLP

On 1 July 2025, the Home Office published a new Statement of Changes to the Immigration Rules, introducing a range of substantial reforms that took effect on 22 July 2025. These amendments are part of the government’s wider initiative to restructure the UK’s immigration framework and reduce migration.

Debatably, the most significant reform introduced under the recent changes to the Immigration Rules concerns the Health and Care Worker visa route, which has now been closed to new overseas applicants. This measure forms part of a broader governmental initiative aimed at reshaping the UK’s care sector and addressing systemic issues of exploitation and abuse identified within the industry Effective from 22 July 2025, individuals are no longer eligible to apply for a visa under the following

Standard Occupational Classification (SOC) codes:

6135 – Care Workers and Home Carers

6136 – Senior Care Workers

Nonetheless, transitional provisions have been established for those who secured sponsorship under either SOC code prior to this date. These individuals may continue to extend their visas or change employers within the same occupational classification until 22 July 2028, after which the route will be permanently closed to all applicants.

Applicants already residing in the UK under non-sponsored visa categories may still be eligible for sponsorship under SOC codes 6135 or 6136, provided they have been employed by the sponsoring organisation for a minimum of three months prior to the issuance of their Certificate of Sponsorship (CoS). This requirement is typically substantiated through three months’ worth of payslips and a sponsor note on the CoS confirming the duration of employment.

Further amendments effective from 22 July 2025

Resident labour market test removal: Employers in England are no longer required to demonstrate they have considered displaced workers before sponsoring care Workers or senior care workers.

Salary threshold increases:

Pre-April 2024 entrants: General threshold raised from £29,000 to £31,300 (unbanded roles). SOC codes 6135 and 6136 remain at £25,000.

Post-April 2024 entrants: Threshold increased from £38,700 to £41,700. SOC codes 6135 and 6136 remain unchanged at £25,000.

New thresholds apply at the time of visa extension.

• Immigration salary list updates: The following roles are now included and must be paid £25,000 or the going

rate, whichever is higher:

Residential, day and domiciliary care managers (SOC 1232)

Laboratory technicians (SOC 3111)

Pharmaceutical technicians (SOC 3212)

Nursing auxiliaries and assistants (SOC 6131)

The list will be phased out by December 2026

Upcoming increase to immigration skills charge: A 32% rise is expected, with the implementation date to be confirmed. Current rates are £1,000/year for medium/large sponsors and £364/year for small sponsors.

Impact and key actions for employers

The closure of the Health and Care Worker visa route to new overseas applicants represents a blow to the UK’s already strained care sector. For many providers, international recruitment has been a critical solution to chronic staffing shortages exacerbated by Brexit and an ageing population. By cutting off access to an international talent pipeline, the government risks deepening the workforce crisis, increasing pressure on already overstretched services, and compromising the quality of care delivered to vulnerable individuals. While the reforms aim to address exploitation, they may inadvertently penalise compliant employers and destabilise a sector that relies heavily on overseas workers to meet essential care needs.

The financial implications are also significant, with higher salary thresholds and the anticipated increase to the Immigration Skills Charge placing additional strain on care organisations, particularly smaller providers operating on tight margins. These changes also reduce flexibility in workforce planning, as employers face more restrictive sponsorship options and complex compliance requirements.

Recommendations for employers

In response to the recent and upcoming changes, care providers must adopt a forward-looking strategy— strengthening retention policies, investing in domestic workforce development, and reassessing sponsorship practices. Long-term planning will be essential to navigate the evolving immigration landscape and safeguard service delivery in a sector that remains vital to the wellbeing of millions across the UK.

Employers should prepare for heightened recruitment challenges and a deepening shortage of experienced care staff, placing additional pressure on services and those who depend on them. Caution is advised when adjusting salaries to meet new visa thresholds, as artificially inflating pay could expose organisations to equal pay claims.

In addition to the above, the following is advisable:

Evaluate organisational impact: Initiate internal reviews to assess how the changes affect your operations, workforce planning, and budgets.

• Strengthen retention strategies: Enhance policies to support and retain existing staff, particularly in light of reduced access to overseas recruitment.

Prepare for visa extensions: Consider submitting extension applications early to mitigate the impact of the forthcoming increase to the Immigration Skills Charge.

Explore five-year sponsorship options: Where appropriate, sponsoring workers for five years may offer longterm cost efficiencies and reduce exposure to future policy shifts.

Colchester Care Centre Appoints New Manager

Salutem Care and Education has appointed a new manager to oversee two of its Colchester services. Dema Dema has joined the team at Kacee Lodge and Ewer Court.

Dema has worked in the health and social care sector for fifteen years and at Salutem Care and Education since 2018. She began her career as a reporter in her home country of Bhutan, but on moving to England in 2010 she pursued a career in social care, a sector she had written extensively about.

From starting out as a support worker, she progressed to deputy manager, then manager and is now the manager of the two homes. Dema said: “Salutem has been amazing in progressing my career with training

and qualifications and it’s such a supportive network of colleagues. This is a rewarding job and every day I reflect on the individuals we support and feel so honoured to be able to help them in their journeys and give them a sense of independence and meaningful lives. I am very excited for my new role and hope I can continue to make a difference in the lives of the individuals we support.”

Regional director of Salutem Care and Education, Lucy Bithell said: “Big congratulations to Dema and I wish her every success in their new role. I know she will do an amazing job for the individuals we support and for her teams. She is a testament to the incredible career opportunities in the social care sector and here at Salutem.”

How pobroll® Is Transforming Bed Bathing for Dementia Patients: Insights from 10 Care Homes

In April 2025, the Supporting the Provider Market (STPM) team in County Durham published a new report evaluating the use of pobroll® — a waterproof bed-bathing wrap designed to improve dignity, comfort, and ease during personal care.

This evaluation was carried out across 10 care homes with high numbers of residents living with dementia. Each setting was given one or more pobroll® units and invited to share feedback through a structured survey. The findings reveal how even simple tools can make a significant difference in everyday care.

How was pobroll® used?

Most care homes used pobroll® daily or several times per week, showing it quickly became part of regular practice. Staff noted that one of the biggest challenges was not having enough units — all homes requested additional stock after the trial, highlighting a clear appetite for wider adoption. What did care teams think?

Feedback from the care homes showed strong support for the tool:

Ease of use was rated highly, with an average score of 4.4 out of 5. Staff found pobroll® straightforward to incorporate into care routines.

Training was rated slightly lower, at 3.8 out of 5, suggesting that while the wrap is easy to use, additional training resources could improve onboarding for new users. Resident response was positive. Three in ten care homes reported improved mood or behaviour during bed

Written by Pat O’Brien of pobroll

bathing for dementia patients.

• Key benefits included greater warmth, coverage, and dignity for residents, especially those who might find conventional methods distressing. Some teams also found it particularly useful for end-of-life care

Would they recommend pobroll® for bed bathing for dementia patients?

Absolutely. Homes rated their likelihood to recommend pobroll® at 4.3 out of 5, with half of respondents giving it a full 5 out of 5. The overall feedback was clear: this is a valued, meaningful addition to personal care.

Would they recommend pobroll® for bed bathing for dementia patients?

The results of this trial reinforce what many professionals already believe — that small, thoughtful design changes can significantly improve care. For residents who are bedbound or living with dementia, personal care can often be a distressing experience. But with the right tools, it doesn’t have to be. The pobroll® isn’t a complex device. It’s a simple, dual-layered cotton towelling wrap. But its thoughtful design — offering full coverage, comfort, and support — makes a real difference where it matters most. If you’re part of a care home, hospice, or hospital and would like to explore how pobroll® could benefit your residents or service users, get in touch. We’re here to support compassionate, dignified care — one small change at a time.

See the advert on the facing page for details, or visit www.pobroll.co.uk

RCP Calls For National Strategy For End-Of-Life And Palliative Care

The Royal College of Physicians (RCP) has launched a new policy position on end-of-life and palliative care, calling on government and health system leaders to transform how dying is recognised and supported across the NHS and social care.

The statement argues for a cultural shift – both within healthcare and wider society – towards more open conversations, earlier planning and better integrated care for people with progressive life-limiting conditions. It highlights the urgent need to move beyond a curative mindset to one that embraces personalised, anticipatory approaches to care.

‘Doctors of all career grades and specialties need the skills – and, vitally, the time – to recognise when a person is approaching the end of their life’, said Dr Hilary Williams, RCP clinical vice president. ‘Too often, that recognition happens only in the final days or weeks, and often in acute care settings. We can and must do better. Real change will only come when we value continuity of care, the involvement of experienced decision-makers, and we can give clinicians the time to have honest conversations with patients and families about what lies ahead.’

THE RCP IS CALLING ON GOVERNMENT TO:

• launch a public awareness campaign about end-of-life and palliative care

‘Every doctor will care for people who are approaching the end of their life,’ said Dr Nick Murch, president of the Society for Acute Medicine. ‘Yet too often, this phase is seen as unexpected or a last-minute crisis. With the right support and planning, we can ensure more people are able to die in comfort, in a place of their choosing, and with dignity.’

The RCP’s new position statement recognises the vital role of generalist physicians in delivering end-of-life care, supported by specialist palliative services that are currently overstretched and unevenly available. It argues for better information sharing, aligned funding and multidisciplinary training across both health and social care.

Today’s position statement is supported by new research published in the July 2025 issue of Clinical Medicine (ClinMed), which highlights the complexity and opportunities of modern palliative care. Key messages include:

Earlier is better: patients referred to palliative care earlier in their illness have better quality of life, fewer hospital admissions and – sometimes – longer survival (Pask et al, Palliative care: what’s the evidence?)

• fund professional education and improvement to support better end-of-life care planning and delivery

• commission a national strategy, including a service framework, common dataset and aligned workforce planning.

‘As treatment options expand, knowing when to start or stop an intervention, when to investigate or when to focus on quality of life, is becoming more complex,’ added Dr Hilary Williams. ‘After all, anticipating the end of life is an act of clinical courage and kindness. These are hard-won skills rooted in expertise and experience – the system must learn to value them.’

The new position statement also highlights that 70% of people die from conditions with predictable trajectories. Yet many patients approaching the end of their life are cared for in emergency departments or hospital corridors – settings ill-suited to sensitive, dignified care.

Shared understanding is vital: confusion between ‘palliative’ and ‘supportive’ care can delay referrals and limit access to services that could greatly benefit patients (Taylor and Davies, Palliative care or supportive care?)

Communication matters: many doctors feel unprepared to lead conversations about dying. Yet advance care planning can improve patient relationships and experiences, and develop a collective shared understanding that preserves people’s identities and values for as long as possible (Robinson and Paes, Advance care planning)

‘We urgently need a national strategy to ensure that everyone has access to the high quality palliative care that they need, wherever they are, as early as necessary, around the clock,’ said Dr Suzanne Kite, president of the Association for Palliative Medicine. ‘Opportunities for patients, families and professionals to talk honestly about what matters in the final months and weeks of life must be embedded in care, and we need systems, training and public conversations that support this.’

The Care Home Cricketers Vs Frome Red Stars

It started with a simple idea, after a long day of care and support, why not step out into the evening sun and play a game of cricket?

That’s exactly what happened this week when care teams from both Frome Nursing Home and Catherine House Care Home came together for their first ever cricket match, a friendly face-off against local team Frome Red Stars in the heart of Somerset. Calling themselves The Care Home Cricketers, the team was made up of team members from both homes, many of whom had never played cricket before. The match took place at 6pm and was organised by Paul, maintenance team member at Catherine House. The Red Stars edged a win by just four runs, with four overs unplayed, but for everyone involved, the evening was less about winning and more

about enjoying time together in a new setting. The homes are just ten minutes apart, but this was the first time many of the team had spent time together outside of work. The match gave people a reason to try something new and enjoy a change of pace at the end of the day.

There were a few memorable moments. One team member joked, “We teased Apurva and Judy, they let the ball go right by them!”

Home Manager Sherin shared her thought, “I heard that the guys did very well. Amazing. We should do it again. Thank you Paul for organising this against all odds. I was banned from coming in case I ended up teasing from the gallery if they didn’t play well!”

Social Care Isn’t Ready for AI – Until The Data Is

By Errol Rodericks, EMEA & LATAM Product & Solutions Marketing Director at Denodo (www.denodo.com)

The UK government’s recent £2 billion pledge through the AI Opportunities Action Plan has set the stage for rapid AI adoption across critical sectors, with social care standing to gain significantly. While the promise of artificial intelligence (AI) in improving care quality and operational efficiency is substantial, the real challenge lies beneath the surface: data readiness. Without a robust and unified data infrastructure, social care organisations like NHS trusts risk drawing inaccurate conclusions, breaching compliance requirements, and introducing inefficiencies that could undermine the very benefits AI is meant to deliver.

Social care providers manage a vast and complex array of data, including patient records, medical histories, compliance documentation, and care plans. For example, in 2020, the NHS patient database held medical records for around 65 million people. Organisations holding such vital data cannot afford for it to remain fragmented across legacy systems, cloud environments, and even paper archives. This fragmentation poses a significant risk to AI applications, particularly those utilizing generative AI, which rely on access to comprehensive and high-quality datasets. When this data is incomplete, outdated, or siloed, AI outputs become unreliable, and decision-making suffers as a result.

The European Commission has already highlighted this tension. Despite AI’s transformative promise for efficiency and cost savings, sectors like health and social care must prioritise unified data foundations to unlock these benefits.

UNIFYING DATA FOR EASE

To address these issues, social care organisations are increasingly turning to logical data management (LDM). Unlike traditional data management approaches that require physically moving or duplicating data, logical data management utilizes virtualization to create a unified, virtual view of all organizational data –regardless of where it is stored. This approach enables care providers to access real-time information across hybrid and multi-cloud environments, without the need for disruptive migrations.

Critically, logical data management also provides a universal semantic layer, unifying data from disparate sources into a single, business-friendly format. This unified layer enables both human users and AI systems to retrieve and interpret crucial information efficiently, thereby enhancing the speed and accuracy of carerelated decisions. Real-time data access ensures that AI applications always work with the most current and relevant information, an essential requirement for trustworthy insights in high-stakes environments like social care.

For example, Generative AI tools are already helping NHS GPs find accurate answers to complex questions about policies and best practices. Platforms built on logical data foundations ensure those answers are drawn from the most current and governed sources, supporting the decision-making that underpins better care delivery.

EMPOWERING PROFESSIONALS, NOT REPLACING THEM

Despite these technological advances, anxiety around job displacement persists within healthcare. Recent surveys indicate that 26% of UK workers are concerned that AI could result in job losses among care professionals. But the reality is that AI should be viewed as a support tool, rather than a substitute. When organisations invest in training social care workers to integrate AI thoughtfully into their workflows, they free up valuable time for human-centric care. At the same time, technology handles tasks such as data analysis and information retrieval.

The NHS is now building AI confidence through tailored digital programmes, and experts have emphasised the importance of responsible AI integration. A researcher from the University of Oxford’s Institute for Ethics in AI has highlighted the importance of collaboration among stakeholders in ensuring the responsible use of artificial intelligence in social care. By engaging with diverse perspectives and prioritising humancentred approaches, AI can be integrated in ways that empower, rather than replace, professionals.

BUILDING A FUTURE-READY SOCIAL CARE SECTOR

The UK’s current AI strategy offers a unique opportunity for the social care sector to transform service delivery and outcomes. However, the foundation of this transformation must be a robust, unified data infrastructure. Logical data management offers a scalable and practical solution to the challenges of data fragmentation and governance. By investing in data readiness now, social care organisations can ensure that their AI initiatives are responsible, effective, and ultimately beneficial for both professionals and the people they serve.

From Seed to Supper: Bexhill Care Home’s Courgette Crop a

Residents at Collington Park Lodge care home have been enjoying the fruits (or rather, vegetables) of their labour after successfully growing jumbo-sized lemon courgettes in the home’s garden.

The idea was sparked by the home’s maintenance worker, whose suggestion inspired Collington Park Lodge’s Gardening Club to take up the challenge. Starting with seeds planted in small pots, residents nurtured the plants until they were ready to move into the garden.

82-year-old resident, Christina Lucey, said, “I always try to buy Fairtrade products, so it’s lovely to know that we’re eating what we’ve grown ourselves.”

Chosen by the residents for its versatility in cooking, the giant lemon courgettes were passed on to the home’s chef, who whipped up a hearty courgette lasagne and a batch of courgette brownies.

92-year-old Cyntha Sampson was especially impressed with the cour-

Big Hit

gette brownies, saying, ‘They were very smooth and full of flavour, the courgette definitely brought out the chocolate well!’

General Manager Bianca Wilson added, ‘We’ve had such fun watching the courgettes grow, and the best part is turning them into delicious dishes we can all share.

‘Our residents are already planning to expand the vegetable patch next year to grow even more fresh fruit and vegetables.’

You can find out more about activities and dining at Collington Park Lodge at the home’s Big Family Sunday Lunch on 17th August at 12:00, where all are welcome to join residents for a homecooked roast.

To book your place at the Big Family Sunday Lunch call 01424 533445, email collingtonpark@oystercarehomes.co.uk, or drop into the home on Collington Lane East, Bexhill, TN39 3RJ.

Biggest Isn’t Always Best – Especially in Continence Care

In retail, bigger is often equated with better. But in continence care, size alone does not equal performance. What matters is fit, appropriateness, and clinical suitability. At Ontex, we believe continence care should be clinically sound, cost-conscious, and centred on the individual. We support care providers through practical training, formulary-aligned product design, and assessment-led solutions that preserve dignity and comfort.

Addressing Common Misconceptions in Care Settings

Here are some frequently encountered misconceptions about absorbent continence solutions:

1. "The bigger the resident, the bigger the pad."

This is a frequent misunderstanding. Correct sizing depends on accurate waist, hip, and thigh measurements. In many cases, a smaller, well-fitted solution provides better containment. Selection should also be based on the individual’s continence profile and type- not just physical stature.

2. "Belted products fit anyone if tightened enough."

Tightening at the waist does not guarantee security around the legs.

A proper fit should allow a one-finger gap at the leg and a two-finger gap at the waist. Belted options are often higher-cost items and should be used only when clinically appropriate.

3. "Double padding keeps residents drier."

Layering pads undermines containment. Once fluid reaches the

waterproof backing of the upper pad, it is diverted laterally often leading to leaks, moisture-related skin compromise, and reactive containment changes that increase staff burden. A single, well-matched product is always the safer choice.

4. "Pull-ups are the best option for everyone."

Pull-on formats suit some profiles but may hinder others. They are not ideal for individuals with reduced dexterity or limited mobility. Two-piece systems offer greater flexibility and allow for the use of personal

underwear—supporting comfort, autonomy, and dignity.

Why Assessment Is Essential

A thorough continence assessment rather than assumption-based product selection is key to improving outcomes, optimising cost, and protecting resident wellbeing.

Key Assessment Components:

- Measurements: Capture accurate waist, hip, and thigh data. Always refer to product-specific sizing guidance.

- Bladder Diaries: Maintain a 3-day fluid intake and output record to determine actual absorbency needs. This often reveals a lighter option may suffice.

Clinical and Operational Benefits:

- Prevents unnecessary product usage

- Reduces reactive containment changes

- Minimises moisture-related skin issues and infection risk

- Improves comfort, dignity, and independence for residents

Our guidance aligns with NHS England policy on absorbent containment: assessment-led provision, a maximum of four pads per 24 hours unless clinically justified, and prioritisation of adaptable two-piece systems wherever appropriate.

Broader Considerations

- Infection Risk: Continuous use of containment products without regular reassessment can increase the likelihood of urinary tract infections. A structured, assessment-led approach helps mitigate this risk.

- Skin Health: Selecting the right containment format supports skin preservation. Regular skin checks should accompany each pad change.

- Cost and Resource Efficiency: Product selection tailored to individual need reduces waste, optimises staff time, and supports broader NHS resource stewardship. NHS formularies consistently prioritise flexible, fit-for-purpose solutions.

Final Thought

In continence care, assumptions cost more than time they impact dignity, safety, and outcomes. Assessment-led, evidence-based selection reflects best practice and ensures the right solution, for the right person, at the right time. Want to support your team with continence product fit checks or product training delivered by our Nurse Advisors? Ontex provides practical resources and training, tailored to your care setting. Contact your local nurse advisor to arrange a session.

For further information visit www.ontex.com, email shopuk@ontexglobal.com or call 01536 269744

Project Helping Unpaid Carers To Get Active Is Up

And Running Again After Three-Year Funding Boost

Carers UK is re-launching its successful Carers Active project following a new funding contract from Sport England of £362,184 for three years.

There are 4.7 million unpaid carers in England looking after someone who is ill, elderly or disabled, and many struggle to prioritise their own health and wellbeing. Whilst physical activity can have important health benefits, three quarters (76%) of carers aged 55+ do not feel that they are able to do as much physical activity as they’d like to do.

The Carers Active project aims to tackle health inequalities for carers by increasing their activity levels. This is particularly timely given the publication of the Government’s NHS 10-year plan which will focus on early intervention, predicting and preventing ill health rather than simply diagnosing and treating it.

Previous funding for the project enabled Carers UK among other things to create the Carers Active Hub, a dedicated resource with exercise videos, activity ideas and carer stories used by over 8,000 carers per year. A further 461 carers attended online activity sessions.

Carers taking part said it gave them the confidence to be active in a way that suited their needs. It also increased their feelings of self-worth and happiness by fostering social connections and reducing loneliness.

With the re-launch of the project, the charity plans to build on its connections made with professionals in the sport, leisure, health and care sectors. It will facilitate local partnerships to grow understanding about the importance of physical activity for carers and increase the number of opportunities for carers to join inperson place based activities.

Arnold Care Home Celebrates International

Cat Day With ‘Paw-Sitive’ Kitty Café

Residents at HC-One’s

Coppice Lodge Care Home in Arnold, Nottingham, got into the purry spirit this International Cat Day (August 8) by transforming their inhouse café into a charming Kitty Café, creating an unforgettable afternoon filled with tea, treats, and feline fun.

The delightfully themed event offered residents the chance to enjoy a traditional afternoon tea while accompanied by Gemma, a gentle and friendly Black Cat.

This unique experience was designed not only to offer delicious refreshments but also to provide

comfort and a sprinkle of joy to all who took part.

Resident Freda shared: “I used to have a Tom Cat called Ginger.

But when I saw Gemma, she was so soft and enjoyed all the fuss that she received and it brought back many happy memories.”

Angela Allen, HC-One’s Coppice Lodge Front of House Manager, said: “Many of our residents have fond memories of having pets, and we know the therapeutic benefits animals can bring.

The Kitty Café was a wonderful way to bring smiles and create a calming, joyful atmosphere.

Carers UK will also run its own mini campaigns and challenge events, promoting activities that are accessible, low-cost and can be embedded into the everyday lives of carers to inspire increased participation.

Emily Holzhausen CBE, Director of Policy and Public Affairs, said: “If you’re caring for someone, you’re more likely to be in poor health. 43% of current or former carers have had a mental or physical health condition develop or become worse since taking on caring responsibilities.”

“Getting active can be a powerful antidote to this. In our State of Caring survey more than half (52%) of carers taking part in a physical activity told us that this reduces stress and anxiety, but often, time constraints, tiredness and affordability can get in the way.”

“We’re delighted to have secured funding from Sport England for another three years because we want to see an increase in accessible activities designed with carers in mind. We’re excited to see the re-launch of this important project giving carers much-needed opportunities to improve their health and meet others in their communities.”

Aedan Wolton, Strategic Lead, Equality at Sport England said: “With the help of National Lottery funding, we are driven to help carers – who so often put the needs and wellbeing of others first- get active and benefit from the physical and mental health benefits of movement for themselves, in low and no-cost ways.”

“Our partnership has already helped thousands of carers find ways to get physically active and we’re delighted to continue our work with Carers UK on this front.”

The Importance Of Hydration For Care Home Residents

Ensuring that residents in care homes maintain proper hydration is a fundamental aspect of their care. As people age, they become particularly vulnerable to dehydration, which can lead to serious health complications such as confusion, dizziness, and an increased risk of falls. For residents in care homes, particularly those living with cognitive conditions like dementia, maintaining hydration is not just a matter of physical health; it directly impacts quality of life.

WHY HYDRATION MATTERS

Water plays a vital role in almost every bodily function, from digestion and temperature regulation to nutrient transport and joint lubrication. For older adults, however, several factors make it more difficult to maintain adequate hydration. The sensation of thirst diminishes with age, and conditions such as dementia or physical immobility can hinder access to fluids.

In fact, the NHS recommends that adults should consume 1.5 to 2 litres of fluid daily, but for care home residents, this can be a challenge, especially for those with dementia, who may not recognise thirst or may forget to drink altogether.

The impact of dehydration can be far-reaching. In addition to confusion and dizziness, it can cause serious complications such as UTIs, a leading cause of hospital admissions in older adults. Dehydration can also exacerbate conditions like constipation and lead to pressure ulcers, as the lack of sufficient hydration reduces tissue padding, impeding healing. This makes it even more critical to identify at-risk residents and adopt strategies to prevent dehydration.

INNOVATIVE HYDRATION STRATEGIES

To mitigate these risks, care homes are adopting innovative and creative approaches to encourage hydration among residents. One popular initiative is the introduction of hydration stations. These stations offer a fun and interactive way for residents to drink more fluids. By adding straws, flavourings, or fruit to water, these stations turn hydration into a treat, offering residents a sense of autonomy and enjoyment,

rather than seeing it as a task they are required to do. In doing so, care teams not only increase fluid intake but also promote engagement and independence.

Hydration sweets are another example of an effective strategy. These small, bite-sized treats contain the equivalent of 50ml of water and offer an accessible and enjoyable way for residents to stay hydrated.

Incorporating high-fluid foods into residents’ diets is another successful approach. At Macc Care, our Executive Group Chef, Anas Al Saadi, integrates foods such as soups, ice lollies, pureed fruits, and water-rich vegetables like cucumbers and melons into meals. These foods not only provide hydration but also serve as a nutritious complement to traditional meals, ensuring every bite counts toward a resident’s daily hydration goal.

TRAINING AND BUILDING A HYDRATION CULTURE

For residents with cognitive impairments, such as dementia, hydra-

By Bhav Amlani, Macc Care Group (www.macccare.com)

tion strategies must be individualised. Some residents may require gentle verbal or non-verbal reminders to drink regularly throughout the day. A technique of encouraging residents to drink "little and often" helps prevent overwhelming them with large volumes of liquid at once, which could cause discomfort or anxiety. Additionally, offering most fluids earlier in the day, before concerns about nighttime toilet visits arise, can alleviate some of the anxiety residents may experience around hydration.

Fostering a culture of hydration in care homes is essential. Hydration champions, who can be designated staff members responsible for ensuring that hydration remains a priority throughout the day, are a key component of this culture. Regular staff training on the importance of hydration, and how to recognise early signs of dehydration, is critical. Visual prompts such as posters or badges serve as reminders for both staff and residents, helping to reinforce the importance of regular fluid intake.

Moreover, by routinely monitoring and reviewing fluid intake, particularly for those at higher risk of dehydration, care teams can intervene early, preventing more serious health issues from developing.

COMPASSIONATE CARE

The benefits of a well-hydrated care home community are immense. Residents who receive proper hydration are less likely to experience falls, infections or hospital admissions, leading to better overall health and quality of life. For families, the peace of mind that comes with knowing their loved ones are receiving proper hydration is invaluable.

Hydration should be a top priority in any care home setting. By making hydration fun and accessible, personalising care strategies, and fostering a culture of awareness among staff, care homes can dramatically improve the health and wellbeing of their residents. Every sip counts, and with a coordinated, compassionate approach to hydration, care teams can provide a fundamental aspect of compassionate care that protects the health and dignity of residents.

Wild Guests Bring Joy and Wellbeing to Residents at Melbourn Springs

Residents at Melbourn Springs Care Home, part of the Barchester Healthcare group, were treated to an extraordinary afternoon of animal encounters when Safari Stu brought along some truly wild visitors — including a snake, tarantula, tortoise, hedgehog, skunk, and iguana.

The event was more than just a spectacle — it was a wellbeing boost. Interacting with animals has been shown to lift mood, reduce anxiety, and encourage conversation, particularly for older people. Residents had the chance to hold, stroke, and learn about each creature, sparking laughter, curiosity, and fond memories.

“Animal therapy is a wonderful way to connect with our residents,” said Magda, Home Manager at Melbourn Springs. “It brings so much joy and offers real mental health benefits. Days like these make a lasting impact.”

One resident was heard to say “I never thought I’d hold a snake at my age — it’s something I’ll remember forever!” Melbourn Springs offers residential care and specialist dementia care in a warm, friendly environment, with a focus on enriching daily life through engaging activities and personalised support. Safari Stu’s visit was a perfect example of how care homes can offer both fun and therapeutic experiences in equal measure.

Bristol Home Hosts Summer Fayre And Barbeque Which Raises £300

It was a real team effort from the staff at MHA Hartcliffe

A Bristol home held a summer fayre and barbeque which helped them to raise them £300.

MHA Hartcliffe took advantage of the great weather and attracted more than 50 visitors including family members of residents. The day was packed full of events and activities including some live music to keep entertained.

There were various stalls which helped to raise funds as well

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Celebrating Afternoon Tea Week: A Cherished Tradition in Care Homes

As the summer months unfold, care homes across the UK are observing one of the most beloved celebrations of the year – Afternoon Tea Week, taking place from 11-17 August. This quintessentially British tradition, which has graced our culture since the 1840s, holds particular significance within residential and nursing care settings, offering far more than just a delightful culinary experience.

A TRADITION STEEPED IN HISTORY

The story of afternoon tea begins with Anna Maria Russell, the seventh Duchess of Bedford, who in the 1840s found herself feeling rather peckish between the light luncheon and the fashionably late dinner served at nine o'clock. Her solution – a spot of tea accompanied by delicate sandwiches and sweet treats – quickly became a social phenomenon that spread throughout English society, particularly after Queen Victoria herself embraced the custom.

Today, this time-honoured tradition resonates deeply with many of our care home residents, evoking precious memories of family gatherings, special occasions, and simpler times. For those who lived through the post-war era, afternoon tea represents comfort, community, and the gentle pleasures of life – values that remain as important today as they were decades ago.

MORE THAN JUST TEA AND CAKE

Within the care home environment, Afternoon Tea Week serves multiple vital purposes that extend well beyond the obvious pleasure of fine food and drink. This celebration creates a natural opportunity for residents and staff to come together in a relaxed, social atmosphere where conversation flows as freely as the tea itself.

The informal setting encourages residents to share stories, connect with peers, and engage with care staff on a more personal level. These interactions are invaluable for maintaining social connections and supporting mental wellbeing, particularly for residents who may otherwise spend much of their time in their rooms.

SUPPORTING HEALTH THROUGH TRADITION

From a health perspective, afternoon tea sessions provide excellent opportunities to support proper hydration – a crucial concern in care settings. The gentle ritual of sharing tea encourages fluid intake in a pleasant, unhurried manner, making it easier for staff to ensure residents are adequately hydrated.

The variety of foods traditionally served – from finger sandwiches to scones with jam and clotted cream – can also help stimulate appetite, particularly important for residents who may struggle with regular meal times. The finger-food format makes eating more manageable for those with dexterity issues, while the social aspect can encourage reluctant eaters to participate.

ACTIVITIES THAT BRING JOY

Afternoon Tea Week opens the door to a wealth of engaging activities that can involve residents at various ability levels!

CREATING LASTING MEMORIES

The beauty of Afternoon Tea Week lies in its ability to create new memories while honouring old ones. The sight of properly set tables, the clink of china cups, and the gentle hum of conversation can transport residents back to cherished moments while simultaneously creating new experiences to treasure.

For families visiting during this week, afternoon tea provides a perfect opportunity to share quality time in a structured yet relaxed environment. Children and grandchildren often delight in the formality and tradition, creating intergenerational bonds that enrich everyone involved.

Whether you've organised a grand affair with professional entertainment or a simple gathering with homemade treats, we want to hear about it! We're looking for creativity, resident engagement, and that special something that made your celebration memorable. So dust off the finest China, press the tablecloths,

Elgin Care Home Worker Joyce McHumphrey Shares

Typical Day In The Life As A Care Home Care Worker

The Carer speaks to Joyce McHumphrey, care worker at Spynie

Each morning, before I even step foot into Spynie Care Home, I prepare myself mentally for the day ahead, not just for the tasks I need to complete or the shifts I need to cover, but for something much deeper. Care work isn’t just about what you do; it’s about how you do it. I don’t just bring empathy to my work; I go beyond that. I leave behind my own shoes, metaphorically speaking, and step into someone else’s. And I don’t just wear those shoes, I understand them, appreciate them, and find enjoyment in them, exactly as they are.

Because that’s what this job is really about: trust, dignity, connection, and humanity.

At Spynie, one of our core values is to make sure that our residents don’t feel like residents. This isn’t just a care home, it’s their home. And we, as carers, aren’t just staff, we’re part of their extended family. That perspective shapes every interaction, every task, every conversation. It’s a privilege to be welcomed into their world every day.

My shifts are 12 hours long, beginning at 7:45am and wrapping up around 8pm. Yes, they’re long days but I genuinely love every second. Each morning starts with handover. We review care plans, updates from the night shift, and any pressing medical needs or emotional changes we need to be aware of. I like to take a moment here to mentally prepare myself for the people I’ll be caring for because they’re not just names or duties on a chart. These are individuals with stories, needs, preferences, fears, humour, and quirks.

Efficiency matters, of course there are essential care tasks that need to be completed on time. But I’ve never once looked at my work as just a checklist to tick off. Every action I take throughout the day is for the resident not for me. The care I provide is shaped by what they want and how they want it, not how it’s easiest for me to deliver. Dignity is at the core of everything I do. Always.

No two days are ever the same, and that’s one of the reasons I love it here. I work across all units from nursing to dementia care, palliative to nonverbal residents so I need to be adaptable and trained in just about everything. It keeps me sharp, it keeps me learning, and, more importantly, it keeps me connected to a wide range of individuals with diverse needs.

And if you ask me what my favourite part of the day is, the answer might surprise you: it’s the challenges. That might sound odd, but it’s true. Challenges push you. They stretch your skills and deepen your aware-

ness of just how much of a difference you’re making. They remind you that you're not just here to help someone wash or eat or take medication, you’re here to preserve their quality of life, their identity, their sense of self.

Caring for residents who are nonverbal, for instance, is one of the most profound parts of the job. It’s easy to communicate with someone who can verbalise their needs, but when a resident can’t speak, you have to pay even closer attention. You learn to observe their facial expressions, gestures, body language, and routines. You learn how they say “no” or “yes” in ways that aren’t always obvious. You adjust how you provide personal care, so it’s always in line with what they’re expressing, even if not through words.

Just because someone can’t speak doesn’t mean they don’t have choices. They absolutely do you just have to listen differently. That process of learning and responding creates a connection that’s incredibly meaningful. You’re not asking them to exist in your world you’re entering theirs. And I am deeply honoured to be trusted to do that.

Throughout the day, there’s a constant flow of activity. There are personal care routines, meal assistance, medication rounds, and social interaction all tailored to individual needs. We also work closely with families, keeping communication open and supportive, ensuring that relatives feel involved and reassured about their loved one’s care.

There’s also an administrative side to the role updating care plans, attending reviews, completing documentation for healthcare managers, and keeping accurate records of everything from dietary changes to emotional well-being. It’s meticulous work, but it’s essential. Every detail matters, and it all feeds into the holistic care we strive to provide.

Of course, I couldn’t do any of this alone. The team at Spynie is nothing short of amazing. Everyone who works here brings warmth, dedication, and professionalism to their role, and I’ve always felt incredibly supported by both my colleagues and our management. There’s a real sense of community here among residents and staff alike and I can’t imagine working anywhere else.

Over the years, I’ve built relationships with people who have left lasting impressions on my heart. Some of those we care for are near the end of their lives and supporting them through that time with compassion and dignity is something I hold with great reverence. It’s a privilege not everyone gets, to be there for someone at their most vulnerable, to provide comfort, and to be part of their final memories.

So yes, the days can be long, and yes, the work can be challenging. But every moment, every smile, every silent connection, and every breakthrough is worth it. Being a care worker isn’t just a job it’s a calling. It’s stepping into someone else’s shoes and learning to walk happily in them, wherever that path may lead.

And I wouldn’t change a thing.

Chiltern Grange Care Home Head Chef

Serves Up Spot in Prestigious Culinary Final

Gabriela Luca, Head Chef at Chiltern Grange Care Home, has beaten off stiff competition to reach the Chef of the Year final, showcasing her exceptional culinary talents.

Gabi’s success comes after championing the Porthaven Hospitality Challenges, a series of engaging competitions held throughout the year, designed to celebrate the incredible work of chefs across Porthaven Care Homes.

So far this year, chefs have put their skills to the test in Easter, Cutlery-Free Dining (in conjunction with Dementia Action Week) and Wimbledon-themed challenges. A final Summer Party challenge is yet to take place in August.

According to judges, it’s Gabi’s consistent attention to detail and creativity that sets her apart. Securing runner-up in the Easter challenge, Gabi triumphed as the winner of the Cutlery-Free Dining challenge, and most recently, took home first place in the Wimbledon challenge.

This outstanding performance has also earned her a well-deserved spot among the 11 finalists who will compete for the coveted Porthaven Chef of the Year title on Thursday, the 11th of September. Reflecting on her wins, Gabi shared, “It feels really good to win! I loved the research and preparation

stage, and I used a variety of sources for inspiration like TikTok, Instagram and Facebook. I was particularly pleased with the range of different choices, from tennis racket biscuits to themed trifle presented in a glass, and the magnificent tennis ball cake.”

Gabi has been an invaluable member of the Chiltern Grange team for seven years, serving as Head Chef for the last 18 months. Jonah and Manjula have supported Gabi with the preparation, presentation and hosting at the event.

Her journey into the culinary world began in Romania, where she worked as a waitress and served ice cream in a shopping mall. Upon moving to England, Gabi joined Porthaven seven years ago as a host at Chiltern Grange. Through hard work and support from the Porthaven team, Gabi has skillfully worked her way up to her current position as Head Chef.

Jemimah Guinto, home manager at Chiltern Grange Care Home, added: “Gabi is exceptionally talented. Her creativity, passion and dedication to our residents shine through in every meal she prepares. She consistently surprises and delights us, and we are so incredibly proud of her achievements. We’re all rooting for her in the Chef of the Year final!”

Residents At Ilkley Home Can Go On Tour Of The UK From

The Comfort Of A Seat Thanks To New Train Experience

Residents at an Ilkley home can visit places such as Scotland and the North York Moors without leaving their home thanks to a new train experience.

MHA Glen Rosa have installed the Jolly Journey Train Experience, a new initiative by Little Islands, who specialise in creating unique interactive environments.

The train experience showcases journeys across the UK from the viewpoint of a passenger looking out of the window.

The team from Little Islands installed and decorated a part of the home’s dementia unit and converted it into a train carriage with props such as suitcases, train times and journey information displays.

MHA Glen Rosa provides residential and residential dementia care for 47 residents.

Adam Carling, home manager said: “The Jolly Journey Train experience is a new initiative and one that is proving to be very popular here.

“We have received some great feedback since the experience has been installed.

“Our residents love it, you will often see a number of them sat in the carriage and watching a journey.

“The idea came to me from my area who forwarded it to me, and I decided to look into it.

“I then contacted the team at Little Islands and the whole process took a couple of months from start to finish.

“We are quite privileged here at MHA Glen Rosa, where thanks to the generosity of the local community we are able to provide services such as this for our residents.

“We received a very generous donation via our Legacy Fund which enabled us to go for this experience.

“The location of the experience is really good as it’s in a high footfall area, where both residents and their relatives can sit and enjoy it.

“Alongside the Train Experience, we have also prepared a sensory garden thanks to funds we received.

“I do think this is something other MHA homes can look into having, it’s something quite unique and I

Marginal Improvement In Doctors’ Wellbeing But Many Feel Unable To Progress Careers, Warns GMC

One in three doctors say they are unable to progress their education, training and careers in the way they want; the results of the latest General Medical Council (GMC) survey have found.

The regulator’s report on the workplace experiences of doctors, published earlier this mionth, warns that workloads, competition for posts, and lack of senior support for development are adversely impacting career hopes.

It is the first time the regulator has asked about career progression, and responses showed a clear link between doctors feeling in control of their careers and their overall satisfaction.

The study found that 81% of doctors who felt they could progress their career as they wanted were satisfied, and 59% were at very low risk of burnout.

By contrast, of those who did not feel this way, only 33% were satisfied, and just 18% were at very low risk of burnout.

Charlie Massey, Chief Executive of the GMC, said: ‘Like any profession, doctors who are disillusioned with their careers will start looking elsewhere. Doctors need to be satisfied, supported, and see a hopeful future for themselves, or we may risk losing their talent and expertise altogether.”

‘Achieving this requires modernising the current training system, so it meets the needs of doctors and

Aloha Ormskirk:

Burscough Care

patients.

This is something that requires a concerted effort from the whole healthcare system to drive real change. Efforts need to go further than they have previously, so I’m pleased to see these priorities reflected in the ambitions of the 10-year Health Plan for NHS England, as well as in equivalent strategies across Northern Ireland, Scotland, and Wales.’

The GMC’s findings do show marginal improvements in the wellbeing, workloads, risk of burnout, and satisfaction of doctors for the second consecutive year across all four nations of the UK.

However, the data highlights major challenges around general practice, training, and disparities in experiences.

The GMC is calling for healthcare systems to address these issues while building on current progress.

Mr Massey added: ‘Improving the experiences of doctors and their environments correlates with enhanced patient care.

It is encouraging to see marginal improvements in wellbeing, but this progress must be nurtured.”

‘The health system needs to capitalise on this momentum to drive continued improvements, and our unique data and insights can support workforce planners in achieving this. We are ready to play our part to help shape a future unlocking the potential of doctors, to the benefit of patients.’

Home Hosts Hawaiian Themed Coffee Morning

Residents at Burscough Manor care home in Ormskirk, Lancashire, part of Sandstone Care Group, held a Hawaiian themed coffee morning for the local community, bringing the tropical island taste to the heart of Lancashire.

The home was transformed with colourful decorations, tropical flowers and island-inspired displays, creating the perfect setting for residents to relax and enjoy a day of socialising and fun. Guests and residents were treated to an array of exotic fruits, delicious mocktails and refreshing tropical drinks for that island holiday feeling in the summer sun.

Burscough manor care home manager Sam Smith said:

"It’s so important to us that our residents feel connected, uplifted, and part of a wider community. Events like the Hawaiian coffee morning bring a real sense of joy and togetherness. You could see how much everyone enjoyed trying the tropical fruits, sipping on delicious mocktails, and simply spending time with friends and neighbours. Creating special moments like these is what life at Burscough Manor is all about.”

The Hawaiian coffee morning was an opportunity to celebrate the importance of community life within the care home and was a shining example of how a little creativity, community spirit, and care can brighten the lives of everyone involved.

Six Unusual Health Benefits That Gardening Gives Those Over 60

A rehabilitation specialist has revealed how specific gardening activities can significantly improve the health of older adults, with some tasks offering unexpected physical therapy benefits.

Naomi Patrick, Clinical Director at Medella Home Physio & OT (https://privatephysio.co.uk), said certain gardening activities can help manage conditions like arthritis and balance problems while providing essential mental health benefits for elderly people.

"Gardening is a complete therapy package that older adults naturally enjoy," she explained. "Many common gardening tasks mirror the exercises we prescribe in physiotherapy sessions, but in a much more engaging setting."

Research published in Clinical Medicine shows that gardening impacts health through multiple pathways, combining physical activity with social interaction and exposure to nature and sunlight, which can reduce blood pressure and improve vitamin D levels in summer months.

DIGGING AND SOIL PREPARATION - BUILDS STRENGTH AND STAMINA

"Digging garden beds works muscles that help maintain independence," Patrick said. "The pushing and lifting motion targets the quadriceps, which are crucial for getting up from chairs and climbing stairs."

The activity demands moderate to high energy expenditure, similar to exercises prescribed for cardiovascular health. Studies collected by the Royal College of Physicians show that digging ranks high among calorie-burning activities, making it an excellent form of exercise for older adults who might resist formal workout routines.

"Just 30 minutes of digging twice weekly can help maintain muscle mass that naturally declines with age," Patrick added. "For those with

reduced strength, using long-handled tools can make the task manageable while still providing benefits."

PRUNING AND HEDGE TRIMMING - IMPROVES JOINT MOBILITY

"Pruning requires controlled movements that work through the full range of motion in shoulders, elbows and wrists," Patrick explained. "These actions can help maintain joint flexibility and may reduce stiffness in people with early-stage arthritis."

The reaching and snipping motions help maintain the upper body mobility that's essential for everyday tasks like dressing, cooking and personal care. Research shows these movements can be as effective as targeted exercise therapy for certain conditions.

"For those with painful joints, we recommend using lightweight, ergonomic secateurs and taking regular breaks," she said. "The garden doesn't mind if you spread this task across several days."

SEED PLANTING AND TRANSPLANTING - ENHANCES DEXTERITY AND COORDINATION

"Fine motor skills often decline as we age, but the precise movements needed for handling tiny seeds provide perfect therapy for maintaining hand dexterity," Patrick noted.

Activities requiring finger dexterity stimulate neural pathways that help maintain brain-to-hand connections. Research indicates that older adults who regularly engage in such tasks show better hand function than their non-gardening peers.

"Working with seeds and small plants creates the same benefits as therapeutic putty exercises we use in rehabilitation, but feels purposeful rather than medical," Patrick said. "The satisfaction of seeing plants grow adds emotional benefits that clinical exercises simply can't match."

WEEDING AND GARDEN MAINTENANCE - IMPROVES BALANCE AND PREVENTS FALLS

"Bending, kneeling and shifting weight while weeding strengthens the same stabilising muscles that prevent falls," Patrick explained. "These movements challenge your balance systems in a natural, functional way."

Research published in the Journal of Aging and Physical Activity found gardeners were 30% less likely to report falls than non-gardeners, with improved gait and balance being significant factors in this

reduction.

"The garden provides a variable terrain that challenges stability more effectively than indoor environments," she said. "These natural balance challenges help maintain the reflexes needed to prevent falls, which become more common as we age."

HARVESTING AND GATHERING - STIMULATES COGNITIVE FUNCTION

"Harvesting requires memory, planning and problem-solving," Patrick said. "Remembering which plants need picking, when they're ready, and how to handle each type engages multiple cognitive pathways."

The activity combines physical movement with mental tasks, creating what researchers call "dual-task training" - a proven method for maintaining cognitive function in older adults. Studies show such activities may help delay cognitive decline.

"The satisfaction of collecting what you've grown also triggers reward centres in the brain, boosting mood and motivation," Patrick added. "This natural reward system can combat depression, which affects many older adults."

DESIGNING AND PLANNING GARDENS - REDUCES STRESS AND ANXIETY

"Garden planning is tremendous therapy for mental wellbeing," Patrick explained. "The creative process reduces stress hormones while the long-term planning gives older adults a sense of future and purpose."

According to research from the King's Fund, gardening becomes increasingly important as we age, particularly for identity and independence. Surveys show it ranks among the most important activities for those over 65.

"Creating beauty and order in a garden space provides a sense of control that can be therapeutic, especially for those experiencing health challenges that feel beyond their control," Patrick said.

Patrick noted that older gardeners should take certain precautions, including using raised beds to reduce back strain, gardening during cooler parts of the day, and staying hydrated.

"These simple activities can help older adults maintain independence and improve quality of life," she concluded. "The garden offers a perfect space for both physical rehabilitation and mental restoration, with results you can literally see growing before your eyes."

Gloucester Care Home Champions Breastfeeding

Support During World Breastfeeding Awareness Week

In support of World Breastfeeding Awareness Week, a Gloucester care home has made a commitment to supporting new mothers and families, while also exploring the emotional bonds of motherhood through reminiscence therapy with female residents.

To mark the awareness week, which ran from 1st to 7th August, Park View joined the Breastfeeding Network, an independent support service, to become a ‘Breastfeeding Friendly’ establishment – offering a safe and welcoming environment for visitors and the wider community.

The initiative provided staff with training on the legal protections for public breastfeeding and the importance of supporting maternal wellbeing. The home has also displayed recognisable posters and window stickers throughout the care home.

Additionally, Park View hosted a relaxed coffee morning on Thursday, 7th August. The event was open to people currently breastfeeding, as well as those who have in the past, or are soon to be, offering the chance to share experiences and ask questions.

The event also highlighted the emotional power of intergenerational connection, with many residents reflecting fondly on their own experiences of motherhood and family life.

Judy Cera, a former Breastfeeding Advisor at Breastfeeding Network, who attended the event, said: “It was lovely to see the residents holding the babies.

You could see from the smiles on their faces that the experience was taking them back to their days as young parents. Getting different generations to interact together is something that benefits old and young.”

Luke Jukes, Wellbeing Manager from Park View, said: “We’re proud to be supporting women at every stage of life; the residents we care for every day, and now, new mothers and families in our community too. Taking part in World Breastfeeding Awareness Week has encouraged us to reflect on the many ways women give and receive care throughout their lives.

While working with the Breastfeeding Network has been an opportunity to listen, learn and explore how we can offer more meaningful support. For our team, it’s as much about education as it is about connections and community. After all, ‘it takes a village…’”

World Breastfeeding Awareness Week highlights the health benefits of breastfeeding for both babies and mothers, while also advocating for the spaces for women to breastfeed safely, confidently and without stigma.

Breastfeeding Network’s mission is to raise awareness of both the benefits and barriers to breastfeeding. Its scheme gives organisations the opportunity to show their support for local mothers by improving visibility, accessibility and understanding around breastfeeding in public spaces.

The Gold Standards Framework -

Conference Tackles Uncertainty and Challenges in the Care Sector

Care providers from across Lincolnshire tackled uncertainty and challenges facing the sector at the annual conference of the Lincolnshire Care Association on Thursday (17th July).

The theme for the event, hosted at Bishop Grosseteste University in Lincoln by former BBC presenter Melvyn Prior, was Building Resilience and Excellence in Lincolnshire’s Care Sector –Responding to Uncertainty and Challenge.

Those attending addressed some of the big issues facing the adult social care sector, including rising workforce costs, quality and regulation, and cyber security.

“It was great to see the positivity in the room despite the changes and challenges that we are all experiencing in health and care,” said Melanie Weatherley MBE, Chair of the Lincolnshire Care Association.

“We were delighted to hear from Councillor Steve Clegg, the new portfolio holder for adult care at Lincolnshire County Council.

“And there are some exciting opportunities to be part of the neighbourhood health development in

Lincolnshire working with Dr Sunil Hindocha, Clinical Director at NHS Lincolnshire Integrated Care Board and colleagues from across the NHS.” She added: “At our conference, nursing homes showed us how they are working to reduce the need for their residents to go to hospital.

“And the highlight of the day was hearing from Dr Jamie Read, Dean of the Lincoln Medical School. Care providers are thrilled to be able to support him as he brings his innovative approach to medical education to life.”

THE GUEST SPEAKERS INCLUDED:

• Councillor Steve Clegg, Executive Councillor for Adult Care and Health, Lincolnshire County Council

• Martin Samuels, Executive Director of Adult Care and Community Wellbeing, Lincolnshire County Council

• Dr Sunil Hindocha, Medical Director, NHS Lincolnshire Integrated Care Board

• Prof Jamie Reed, Dean of the Lincoln Medical School and Professor of Medical Education

Elvis Is In The Building At Kenton Care Home

It was a day of nostalgia, music, and pure joy at HC-One’s Kirkwood Court Care Home in Kenton, Newcastle upon Tyne, as residents, relatives, and colleagues welcomed a very special guest, none other than Elvis Presley himself!

Professional Elvis tribute artist Mike Memphis brought all the charisma and charm of the King of Rock and Roll to life with a dazzling live performance that had the whole home rocking.

head-to-toe in Elvis’s iconic white rhinestone jumpsuit, Mike delivered an energetic and heartfelt tribute featuring a selection of beloved hits, including “Love Me Tender,” “Hound Dog,” and “Suspicious Minds.”

The visit was part of the home’s programme of enriching activities designed to promote happiness, wellbeing, and

community spirit among residents. The performance struck a perfect chord with many who fondly remembered Elvis’s heyday and shared stories of dancing to his music in their younger years.

The event was held in the home’s main lounge, and colleagues joined in the fun too, creating a vibrant and immersive experience.

HC-One Home Manager, Karen Stewart, commented: “Our goal at Kirkwood Court is to create meaningful moments and spark joy for every resident.

Mike Memphis’s performance was more than entertainment, it was a shared experience that brought laughter, connection, and a bit of Elvis magic into our home. We’re so grateful to him for such a memorable afternoon.”

8 Glass Rule - Care Home Charity Launches Urgent Heatwave Campaign To Protect Older People

With weather forecasts predicting temperatures to rise to as high as 40°C in the next week, thousands of older adults are at serious risk, and families are urged to act.

Lilian Faithfull Care, a charity with over 75 years’ experience in providing care, is warning that even moderate heat can have deadly consequences for older people, especially those over 75.

Lilian Faithfull Care is launching “8 glass rule”, a campaign urging families to help older relatives drink at least eight glasses (1.2 litres) of water daily during extreme hot weather.

Over the summer of 2024, there were 1,311 heat related deaths recorded with those aged 85+ and 75 - 84 year olds most affected, even during yellow alerts. “With simple measures, most dehydration is entirely preventable,” says Suzanne Booker, Director of Care, at Lilian Faithfull Care. “But without support, older people often don’t drink enough, they underestimate how much they need.”

WHY FAMILIES NEED TO STEP IN

It is natural for older adults to experience lower thirst, and they may not feel as though they need to drink as frequently. Older adults may be on medications that affect hydration or suffer from a disease that may change thirst perception, like dementia for example. The experts from Lilian Faithfull Care advocate a “little and often” approach for keeping hydrated. They encourage the elderly to regularly drink small glasses of water, herbal teas, and to eat hydrating snacks like melon and cucumber throughout the day, to maintain fluid intake.

FREE PRINTABLE HYDRATION TRACKER

To assist, the charity has created a downloadable 8 glass hydration tracker, a fridgefriendly guide that allows elderly men and women to tick off each glass daily.

Included in the tracker:

• Checkboxes for each glass drank

• Dehydration symptoms to watch out for (confusion, dark urine, dizziness)

• Hydrating food suggestions

“It’s about gentle reminders, not nagging,” adds Suzanne Booker, Director of Care at Lilian Faithfull Care. “A simple tick on a chart gives dignity, keeps health visible and could help keep someone out of hospital.”

HOW ELSE CAN FAMILIES HELP

Five extra tips families can do to help elderly relatives:

PROVIDE EASY ACCESS TO WATER

Ensure that water is readily available by placing water bottles or cups within easy reach, especially beside their favourite chair or on their bedside table, to encourage sipping throughout the day.

CREATE A COOL ENVIRONMENT

Ensure that their living space is cool by using fans, air conditioning, or keeping blinds closed during the hottest part of the day.

LIMIT CAFFEINE AND ALCOHOL

Remind elderly relatives to limit drinks like coffee, tea, or alcohol, as these can increase dehydration. Instead, promote non-caffeinated, hydrating drinks like herbal teas, coconut water, or diluted fruit juices.

ENCOURAGE REST

Overexertion can increase the risk of dehydration. Encourage your elderly relative to rest in a comfortable, cool environment and avoid strenuous activities.

CHECK ON THEM FREQUENTLY

Check in on your elderly relatives, especially if they live alone, whether it’s dropping in or making a quick phone call. Offering a quick reminder to drink water and ensuring they’re not experiencing any heat-related issues is crucial.

Friendships Blossom As North East Care

Home Residents Unite For Special Day

FRIENDSHIPS bloomed in the North East when elderly care home residents from across the region came together for a national celebration of companionship.

The inaugural meeting of a new monthly social group took place at The Gables Care Home, in Middlesbrough, to mark Friendship Day in the UK.

Residents from Hazelgrove Court Care Home, in Saltburn-by-the-Sea, Ingleby Care Home, in Ingleby Barwick, and The Beeches Care Home, in Stockton-on-Tees, all travelled to The Gables for the first gathering.

The idea came from Samantha McCormick, activities coordinator at The Gables, who wanted to bring residents from Hill Care Group homes together to form new bonds and share stories.

The day was filled with conversation and memories, including a surprise reunion between Joyce Tibbett, 91, from Hazelgrove Court, and Jean Parker, 84, from The Gables.

The pair discovered they had lived on the same street in Eston, at retirement housing complex Grosmont Place, in the Whale Hill area. They shared memories of a former neighbour and friend who they both new.

Meanwhile, friendship sparked between Val Carswell, 91, from The Gables, and Ellen Else, 94, from

Hazelgrove Court, when they learned they had both been teachers.

Val taught music at a secondary school in Acklam, while Ellen was headmistress at Green Gates Primary School in Redcar. They shared a laugh over the songs they used to teach, from “Jesu, Joy of Man’s Desiring” to “The Wheels on the Bus”.

Audrey Pluck, 93, from The Beeches Care Home, was delighted to see and catch up with Angela Hudson, activities coordinator from Ingleby, who had once been her carer when she lived at home.

Sandy Bell, 83, from The Beeches, enjoyed chatting with Pat Ward, 79, from The Gables, about her life in Spain. Pat and her husband moved there in their thirties, sparking plenty of holiday memories and conversation.

Coffee and cake, provided by the catering team at The Gables, was enjoyed throughout the event.

Sandy said: “It was great to get together and make new friends.”

Eileen Johnson, 93, from The Gables, added: “It was lovely to meet residents from other homes.”

Samantha McCormick, activities coordinator at The Gables, said: “All the activities coordinators agreed the event had been a great success.

“Joined Up” Social Care Recycling Collaboration Expediates “Life Saver” In Safe Home Access

Social care collaboration and use of an “outside the box” approach to recycling of community equipment means daily life is now safe for teenager Rhianna Maness.

The 17 year-old has complex disabilities, including seizures and being non-verbal. Her parents Melissa and Darren themselves have health issues.

Getting Rhianna up and down stairs was becoming a risk, but the conventional solutionsa stairlift or through-floor lift- were not viable.

Rhianna’s Occupational Therapist at Calderdale and Huddersfield NHS Trust found out about AAT’s Sella stairclimber, and reached out for assessment support. It worked!

A Sella was available at Medequip’s stores for Kirklees’ Council, as were some of the accessories needed to ensure Rhianna was sat secure and properly supported as she needed. As a result, using the re-issue capability of the stairclimber, Rhianna’s carers can now transfer her up and down the stairs without risk to her or themselves. Should Rhianna have a seizure en route, the stairclimbing process can be safely paused for as long as required.

“It’s been a real life saver,” says Melissa. “Rhianna’s face shows that she enjoys it, and it’s

made the world of difference to us all.

“It was a bit scarey to start with at the top of the stairs, but AAT trained us fully in how to use the stairclimber safely. If Rhianna has a seizure, we just stop until it’s passed and we can resume.”

Adds Gareth Brown of AAT, “Rhianna requires significant support to sit. We had most of the accessories she needed in stores @ Kirklees, so there was only need to purchase a couple of small additions. Her access to all levels of the family home has been made safe, including assessment, equipment and training, for around £1000- a fraction of the cost of other solutions, had they been viable.”

AAT’s re-issue facility for stairclimbers is unique within the sector. It means that- where appropriate- necessary, reasonable and practical changes can be made to make stairs safe for someone with reduced mobility, for <£1000/ £650 pa(1). There are no structural alterations nor permanent restriction of the stairs for other members of the household. Full details can be found

Care Experts Champion Salon Services as Key to Wellbeing in Over 65s

For many people, a trip to the salon or barber isn’t just about tidying up their hair—it’s about feeling refreshed, enjoying a bit of conversation, and leaving with a boost of confidence. Grooming routines help maintain not only appearance but also emotional health, social connection, and even overall wellbeing.

At Oyster Care Homes across the south of the UK regular haircuts, trims, and salon visits have always been part of their lifestyle and all-inclusive not just for the sake of style, but because they genuinely help people feel better.

WHY IT MATTERS: MORE THAN JUST A HAIRCUT

People in care thrive when wellbeing is seen through a broader, more holistic lens. Operations Director at Oyster Care Homes, Daniel Bright, elaborated:

‘As any care assistant will tell you the act of caring for another goes far beyond ensuring somebody is clean, comfortable and well fed. Whilst these are the basics, the foundation of care, what makes care truly exceptional is the ability to make somebody feel like themselves.’

‘Our appearance is a huge part of our identity; it tells the world who we are without the need for words or explanation. Access to salon facilities and an insightful hairdresser can make an immeasurable impact on somebody.’

‘Simply taking the time to get their hair just right or matching that shade of lipstick to a resident's wedding photos can have a therapeutic impact far exceeding any medication we can administer.’

THE HEALTH BENEFITS BEHIND PAMPERING

With roughly 20% of UK people being aged 65+, experts agree that salon and barber services are about

more than looking good - it helps prevent health issues and supports emotional wellbeing.

Physical – Hair, skin and nail care routines are essential in maintaining hygiene and detecting early signs of health concerns. For many older adults, regular grooming also supports mobility and dexterity, helping them stay active and independent.

Emotional - A fresh haircut or clean shave can dramatically boost confidence and self-esteem. Personal grooming offers a sense of normalcy and dignity and fosters positive self-image.

Social Connection - Visiting a salon or having a barber come to the home creates valuable opportunities for more social connection. Regular appointments help strengthen a sense of community and encourage engagement in everyday life.

RESPECTING DIGNITY AND INDEPENDENCE

Grooming services in care homes aren’t just about care—they’re about choice. “Giving residents control over their appearance is a core part of person-centred care,” said Marina Lage, Lifestyle Manager at Rownhams Manor care home in Southampton. “With more older adults needing care in coming years, maintaining personal identity and dignity is becoming even more essential.”

“As the UK’s ageing population grows, care calls for more of these non-clinical services as vital components of long-term wellbeing. Because in the end, feeling good starts with being cared for—inside and out.”

Viral Care Home Photo Takes The Cake For Dreamboy Max’s Birthday

A moment of magic between Dreamboy dancer Max Hunter and two Middlesbrough care home residents has been immortalised in the sweetest way, on a birthday cake, courtesy of Max’s own family.

The now-famous photo, showing Max with resident Anne Hodgson and her friend Olwyn Smith during his unforgettable visit to Astune Rise care home in Eston, was recently recreated in icing as a surprise by Max’s family to celebrate his birthday.

The image, taken during a joy-filled visit that saw Max perform for delighted residents, has become legendary at the home, a snapshot of an afternoon full of laughter, cheeky humour and pure happiness.

It featured in newspapers, online and social media around the world and Anne and fellow resident Betty even starred on the Lorraine TV show.

Caroline Bowstead, Home Manager at Astune Rise, said: “We were all in stitches when we saw the picture of the cake, it brought all the memories flooding back. That photo captured

the spirit of the day perfectly. Anne and Betty were honoured to be ‘famous in fondant’!”

Max, who left a career managing a retirement village in St Helens to join the iconic Dreamboys troupe, said:

“My family surprised me with the cake and I couldn't believe it. That photo from Astune Rise means so much to me, it was such a joyful visit. To have that moment turned into a cake was hilarious and heartwarming in equal measure.”

The original visit saw Max take to the floor at Astune Rise, wowing residents and staff alike with his showmanship and charisma. It was a standout moment for many including Anne, 87, who called him “lovely” and “athletic”, and Betty, who famously declared: “I loved his backside!”

Talk of a return visit is already bubbling, with the residents ready to welcome Max back any time.

“Next time,” Caroline added, “he can bring cake and stay for knit and natter!”

“Excellent” Devon Care Home Achieves ‘Butterfly Approach’

Dementia Model After 18-Month Transformation

A family-run West Devon care home has joined the elite few UK social care settings to have adopted of the acclaimed ‘Butterfly Approach’ – establishing an exemplary dementia care culture where people can thrive.

West View Care Home, in Bere Alston, recently completed the significant 18-month transformation to provide a more personcentred care model and elevate its “excellent” offering even further.

Following rigorous monthly support with the team at the 28-bed home, along with those who live there, West View received accreditation in the prestigious Butterfly Approach from Meaningful Care Matters. The care and culture consultancy group specialise in focusing on the development of resilient, relationship-centred cultures of care shaped by the people living and working within them.

The Butterfly Approach has a meticulous focus on creating a culture where people are ‘free to be me’. It values emotional intelligence and the core belief that everyone has a unique story that has meaning and matters. It also encourages care providers to put the focus back on the people they care for and their emotions, by engaging in the reality of people’s lived experience in the ‘here and now’.

The transformation at West View included splitting the home into two separate living areas – Wren and Robin – where people with earlyonset dementia or without dementia live together and people who experience more complex needs or later stage dementia live together. This fundamental change to a small household approach has enabled holistic care to flourish, where emotions-based care is balanced with clinical care best practice.

The home has also been decorated with vibrant colours and murals to bring warmth, with items of interest all around representing each individual and their life story – what Meaningful Care Matters calls the

‘stuff of life’, creating a family atmosphere.

Diane Kehoe, Manager at West View Care Home, said: “As a secondgeneration family-run business, we always aspire to create a stimulating, engaging and enjoyable environment – and the Butterfly Approach has provided us with the platform to offer that around the clock. I was already familiar with the approach and saw the potential West View had in achieving it. The transformation was not easy, and we had a few challenges along the way, but the rewards upon completion have made it so worthwhile.

“We believed in the whole process from the outset and the staff embraced it – showing so much patience and kindness. They treat the residents like family, enjoying life together with lots of laughter and fun. When you step into the home now you can really sense the buzz of the place, and the level of care is both phenomenal and heartwarm-

ing.”

The overall findings from Meaningful Care Matters during a final audit last month identified the home as “excellent”, offering a highly engaged service that prioritises meaningful moments and where emotion-focused care is consistently seen, felt and heard in interactions with people. It also reported that individuality and self-expression are encouraged within the home, allowing people to freely be themselves.

Peter Bewert, Managing Director of Meaningful Care Matters, said: “West View has transformed into a truly wonderful home. The team have clearly embraced the desire to change and have achieved amazing results, being guided and supported by Diane. They have also lifted their CQC rating from ‘Requires Improvement’ to ‘Good’ and are aiming over the course of the year to reach ‘Outstanding’. They have also been supported by the local service improvements team, who were so impressed at the transformation that they plan to use West View as a role model for other homes.”

Peter continued: “The journey has been incredible. From what we would call a ‘traditional’ care home, West View has come alive and now has a genuine feeling of family, togetherness, love and purpose for the people living there.”

The home aims to continue elevating its high standard of care, with ambitious plans to be acknowledged and approved by the National Dementia Care Accreditation Scheme. It also plans to achieve the ‘gold standard’ for end-of-life care by the Gold Standards Framework.

For more information on West View Care Home, please visit https://westviewcarehome.co.uk/.

For more information on Meaningful Care Matters and its cultural transformation models, visit https://meaningfulcarematters.com/.

‘Remarkable’ Outcomes Being Achieved In Unique Public/Private Sector Medication Reduction Project

A UNIQUE partnership between an NHS Trust and a Yorkshire-based private social care provider which aimed to assess and reduce medications for elderly residents is set to be rolled out nationwide after positive outcomes were achieved – including for a 101-year-woman who has undergone a “remarkable’ transformation.

In a UK first, East Lancashire NHS Hospitals Trust worked on a project with Constantia Healthcare Group looking at how anticholinergic burden (ACB) scoring could be used to reduce medications taken by the 300-plus residents living in the West Yorkshire headquartered care company’s nine residential homes in Lancashire, Yorkshire and Teesside.

These include 101-year-old Evelyn Ainsworth, who lives in the company’s Middlesbrough Grange Care Home Home, who fell regularly and spent much of her time asleep before a reduction in her medication improved her overall health and wellbeing.

Evelyn is just one of the many people to benefit from the project which has resulted in medications being reduced for dozens of residents.

ACB refers to the cumulative effect of taking multiple medications that have anticholinergic properties, meaning they block the action of acetylcholine, a neurotransmitter in the body. This burden can lead to various side effects, particularly in older adults, including cognitive impairment, falls, and increased risk of mortality.

A recent study also found that exposure to a high anticholinergic burden increased the risk of dementia in patients as young as 55.

With support from the Specialist Medicines Optimisation Care Home Team for East Lancashire NHS Hospitals Trust, Constantia Healthcare, which has its head office in Birstall, carried out assessments on each of its residents and this revealed that 131 people (42%) had an ACB score greater than 3, and 37 (34%) had an ACB score exceeding 6. In some cases, individual residents had scores as high as 19. Medicines with anticholinergic effects are assigned and the higher the ACB score, the stronger the cogni-

tive effect. If a score is three or greater, prompt is given to review the medicines being given as it indicates the individual is at higher risk of falls, delirium and confusion. For example, every adult with an ACB score of 3 compared to somebody with a 0 will increase their risk of falling by 50%.

Emily Whitehurst, Chief Operating Officer at Constantia Healthcare Group, said the data gathered during the project will now be shared with other social care providers, with the aim of encouraging more to carry out ACB assessments with residents.

As part of this, the company has today (12th August) launched a ‘Find Your Evelyn’ national campaign in an effort to encourage more social care providers to review medications and ACB risk. This includes the option to download a free ACB toolkit from https://constantiacarehomes.co.uk/find-your-evelyn-1/

“We are really pleased with the positive outcomes we have achieved for many of our residents, Evelyn being the perfect example,” said Emily.

“Within weeks of a medication reduction plan being put in place, she became noticeably brighter and more alert, started participating in daily activities and showing renewed interest in the world around her.

“She is a great a reminder that even in our later years, the right person-centred care and clinical insight can lead to truly life-enhancing outcomes.

“By working collaboratively with clinicians and prescribers, we have an opportunity to review, challenge, and reduce unnecessary prescribing where possible and help even more people like Evelyn.”

Jane Shanahan, Senior Medicines Optimisation Care Home Pharmacy Technician at East Lancashire Hospitals NHS Trust, said: “When patients are admitted to our hospital they all have an ACB score calculated so to see this now being adopted by a private social care provider like Constantia Healthcare is heartening and we would welcome this being rolled out across the entire sector so there is a truly joined-up approach.

“Falls are the number one reason why people are admitted into hospital for acute treatment, at a cost of nearly £3 billion to the NHS so if intervention can prevent people falling in their own homes or in a residential setting, this will greatly improve their outcomes and hopefully help older people to live well and for longer.”

Preston Care Home Celebrates the 1950s in Style with Summer Fair Extravaganza

Residents, staff, and families at Longridge Hall Care in Preston, part of Sandstone Care Group, turned back the clock for a vibrant 1950sthemed Summer Fair, bringing music, fun, and community spirit to life.

Staff dressed in colourful vintage outfits, complete with polka dots and retro accessories, creating a nostalgic 1950’s atmosphere that delighted everyone who came to the home’s celebrations.

Visitors enjoyed a packed day of activities, including classic games such as bean bag throws and ring toss, along with jewellery stalls, craft stands selling beautiful crochet and knitted creations, and tables overflowing with intricately decorated cookies and sweet treats.

Manager at Longridge Hall Care Home Tracey Hartley said: “The

enthusiasm and creativity from our team and residents made this event truly special. It wasn’t just a fair, it was a celebration of community, shared memories, and the joy of spending time together with the flair of the wonderful 50’s.”

The event was filled with laughter, music, and delicious food, as families and friends came together to make memories that will last long after the decorations come down.

Tracey added, “This event perfectly reflects what Longridge Hall is all about creating meaningful experiences for residents while welcoming the wider community into our home. We’re incredibly proud of everyone who was involved and kindly donated.”

Researchers Asking For Help From Adult Social Care Providers

Leeds Beckett University’s Centre for Dementia Research are seeking help from adult social care providers for their latest research about dementia training for the social care workforce.

The project has been commissioned by the Alzheimer’s Society to explore the current landscape of dementia education and training among the adult social care workforce in England, Wales and Northern Ireland. It is asking care home and home care providers to complete a survey about the dementia training that they offer to staff. The findings will be used to inform Alzheimer’s Society’s future policy and campaigning work in their mission to ensure the adult social care workforce is fully equipped to provide high-quality, person-centred care for people living with dementia.

Participation is in the form of an anonymous online audit survey accessed here and should take around 20 minutes to complete. The survey will be open until 9am on Sunday 31 August.

The research is being conducted by Centre for Dementia Research academics Professor Sarah Smith and Professor Claire Surr, in partnership with IFF Research.

Professor Surr said “It is widely accepted that staff working in social care need the right knowledge and skills to deliver good care to people living with dementia. This is an important piece of research exploring what dementia education and training adult social care staff are currently able to access. It will also look at any barriers and supportive factors that social care providers identify when making dementia training available to their staff.

“The aim is to provide robust information to the Alzheimer’s Society about both good practice in dementia education and training in the sector, alongside the challenges providers face in ensuring their staff are skilled to deliver good dementia care.

“We hope as many adult social care providers as possible will complete the survey. We want to hear from providers whether they offer no or limited dementia training, through to awareness level or more in-depth programmes. All this will help us get a clear picture of what is happening in the sector and how they can be best supported to develop their workforce.”

Boost For Armed Forces Veterans Living At Agecare Care Homes’ Four London Properties

Former members of the Armed Forces at four North London care homes will benefit from enhanced person-centred care and support now that the care homes have achieved the standards required for the Veteran Friendly Framework (VFF).

Five Oaks care home in Barnet, Woodbury Manor and Bullsmoor Lodge care homes in Enfield and Minchenden Lodge in Southgate are part of AgeCare Care Homes’ portfolio. They have all recently undergone the accreditation process for the Veteran Friendly Framework and passed with flying colours.

The aim of the VFF is to better support the practical, emotional and social needs of the Armed Forces community in residential care homes across England by providing training and resources to assess and improve the care they offer. It will help tackle loneliness and has the scope to deliver improved health and wellbeing outcomes for the 25,000 veterans living in care homes in England.

Mac Cenit, Deputy Care Manager at Woodbury Manor care home, said: “We’re proud to be recognised as a VFF-approved care home, and even more proud of the positive difference this has made for our veteran residents.

“Since beginning the accreditation journey, we’ve built strong links with the local Armed Forces and Veterans’ Breakfast Club and the Test Valley Armed Forces Champion, whose regular visits have brought real joy and renewed camaraderie. For some residents, it has been the first time in years they’ve shared their service stories so openly.”

“This recognition is more than an award – it’s a commitment to ensuring our veterans continue to receive the respect, support and connection they deserve.”

His sentiments were echoed by Rahima Mulindwa, Manager of Five Oaks care home, who said: “We have really enjoyed the whole VFF process. It has had a positive impact on everyone involved – even resi-

dents who are not part of the VFF family have shared their childhood stories about the war and have been actively involved in our process to become a Veteran Friendly Care Home.”

At Minchenden Lodge, the accreditation process had led to the home forging connections with their local MP, the British Legion Chairman and the Taxi Charity for Military Veterans, all of whom played an important role in supporting their application.

Vijay Francis, Care Co-ordinator, said: “Being part of the Veteran Friendly Framework and the wider veteran community has made a genuinely positive impact on the whole of Minchenden Lodge.”

Lisa Coombs, Manager of Bullsmoor Lodge, said: “The VFF process has opened up so many important conversations with our residents. What we once worried might be difficult stories to hear have actually turned into beautiful memories, from heartwarming love stories to cherished memorabilia.”

The VFF is a collaboration between Armed Forces charities Royal Star & Garter and Royal British Legion, and NHS Veterans’ Covenant Healthcare Alliance (VCHA), with funding support from the Armed Forces Covenant Fund Trust.

Kathryn Glass is the VFF Project Lead at Royal Star & Garter and is responsible for supporting and assessing care homes going through the scheme. She said: “The applications submitted by these homes were all of an exceptionally high standard.

Each one is a testament to the dedication, passion and commitment that AgeCare Care Homes have for providing high-quality person-centred care for their residents, along with forging some really meaningful connections to the AF Community and NHS services.

“My personal thanks for all your hard work and commitment to undertaking this framework, and for being so welcoming with the VFF Team. I am so proud of you all.”

New Inspection Service Launches To Counter Rising Costs Facing the Care Sector

Care Inspections UK (CIUK), the UK’s only accredited inspection body for care homes, has launched a pay-as-you-go inspection service aimed at helping care homes improve quality, performance, risk management, and regulatory ratings in the face of the increasing costs affecting the social care sector.

To ease cash flow during rising National Insurance and wage pressures, the subscription service offers care homes structured, evidence-based support to navigate compliance challenges effectively. To add to this support, CIUK is offering up to £100 per month off all new subscriptions for twelve months for sign-ups in May 2025.

Designed to accommodate a range of operational needs and budgets, the three-tiered subscription model, Silver, Gold, and Platinum, offers varying levels of inspection frequency, expert guidance, and action plans tailored to each home’s requirements.

Under the Silver plan, care homes receive an annual comprehensive inspection carried out by experienced, accredited professionals. The resulting detailed report includes a full breakdown of every aspect of the care home, along with easy click-through access to relevant standards, regulations, and best practices. An action plan is provided to cover any non-conformances, with ongoing review and support to

ensure continuous progress. Homes that meet the required thresholds will be awarded a certification, signifying excellence in care provision. Additional benefits include advisory support before and after inspections, access to exclusive online events and forums for networking and best practice sharing, and participation in CIUK-led publicity initiatives designed to highlight high standards of care. CIUK also guarantees that, by fully implementing all aspects of the action plan, homes will see improvements in their regulatory ratings (CQC, CI, CIW, RQIA), giving providers added assurance that their investment in quality improvement will yield tangible results.

The Gold tier builds upon the Silver plan by offering additional regulatory and commissioning pre-inspection tools. This deeper level of service helps care providers prepare more effectively for formal inspections, giving them an edge in demonstrating compliance with industry standards. Gold members benefit from an in-depth assessment of their readiness for external regulatory visits, with tailored support that helps anticipate potential concerns and address them proactively. In addition to all the features of the Silver package, Gold subscribers receive a more comprehensive level of preparatory guidance, ensuring that homes meet and exceed industry expectations.

The Platinum package is the most comprehensive offering, providing

two inspections per year to ensure that care homes maintain consistently high standards throughout the year. Alongside the core benefits found in the Gold and Silver plans, Platinum members gain access to detailed analysis of inspection trends, helping care homes identify recurring issues and implement long-term solutions for sustained compliance and excellence. Additional advisory support is extended to Platinum members, ensuring they have ongoing expert guidance in regulatory matters, risk management, and quality improvement. This elite tier is particularly beneficial for larger care providers or those undergoing transitions, such as ownership changes or expansion, who require higher scrutiny and support.

Kevin Groombridge, chief executive at Care Inspections UK, said: “Our mission is to raise standards in the care sector by providing accessible, evidence-based support. This subscription model equips care homes with the tools to enhance compliance and deliver the highestquality care.

With rising costs placing additional pressure on the sector, for only a couple hundred pounds a month, our service offers expert guidance and regular inspections to help providers navigate these challenges. By following our structured action plan, care homes can guarantee an improvement in their regulatory ratings, ensuring better outcomes for both residents and staff.”

Visit www.careinspections.co.uk or see the advert on the facing page for details.

Celebrating Remarkable Lives: Two Huntingdon Care Home Residents Share Their Inspiring Medical Careers

At The Chase care home in Huntingdon, life is full of extraordinary stories – and this week, two of its residents, Angela and Sonja, invited the team to share in theirs. Over a beautiful 3-course lunch with drinks in the home’s private dining room, they recounted their many decades working in medicine – both as medical practitioners, and as passionate advocates for public health.

Arranged in honour of their remarkable achievements, the lunch is also part of preparations for the launch of a new nursing community floor at The Chase next month. The floor will offer 24/7 advanced residential, respite, rehabilitation, palliative, and dementia care services for residents, and will feature highly trained nurses capable of delivering specialized care right until end-of-life.

The new floor will build on the extensive residential and dementia care already offered at The Chase by adding enhanced, on-site, around the clock nursing support for those who need it. Jessa

comments:

This new nursing floor is an exciting step forward in the care we already provide. It’s about giving our residents even more peace of mind, knowing that their needs – whatever they may be in the future – can be supported here with a team who they are familiar with, in the place they know and love”.

When designing the floor, the team realised they were sitting on a wealth of wisdom and knowledge right under their own roof. So, they organized lunch with Angela and Sonja to hear the stories of their remarkable careers. Both brought warmth, wit, and sharp humor to their stories; and offered fascinating glimpses into their lifetimes spent caring for others.

Angela, a former doctor and recipient of an OBE, began her career in acute medicine in rural Malaysia before returning to the UK. She then went on to found Dreamdrops, a Huntingdonshire charity providing comfort and practical help to children and families navigating hospital or home-based care. Her outstanding contribution to medicine and charitable work was recognized at Buckingham Palace, where she was awarded her OBE by Her Majesty The Queen – an encounter she recalls fondly as “fantastic,

absolutely fantastic.”

Reflecting on her many years as a doctor, and later as a charity founder, Angela said:

“It was lots of hard work and not straightforward. But it was also wonderful!”

Sonja, a veteran former nurse, also opened up about her remarkable career. After moving to the UK from Wolfsburg, Germany in 1949, she briefly worked in a sanatorium in Cambridge before becoming a nurse at the Royal Papworth Hospital in 1979. There, she assisted with the UK’s very first successful heart transplant operation.

Sonja remembers vividly what it was like transitioning into life at the hospital: “My life was hard going at the beginning, I didn’t speak a word of English when I first came, but we have to take the bad with the good in life.” Despite this, over the years she became a

trusted mentor for new nurses and was known for her resilience, dedication, and warmth.

Sonja has no regrets about her life:

“Since coming to this country, I have had good times, lovely times and enjoyable times… It was always my wish to become a nurse.”

In addition to reflecting on their medical careers, Angela and Sonja also shared their thoughts on how to make the new nursing community floor at The Chase a success. Jessa Avila again:

“We were especially keen to hear Angela and Sonja’s reflections on how medical interventions, nursing practices, and patient care have evolved over the decades. This kind of knowledge will be invaluable as we enhance the services we already offer, and will shape how our new team of highly-trained nurses approach the care they provide”.

The Chase’s new nursing community floor will be officially opened on 5 September 2025, with local dignitaries and community partners expected to attend. It marks not only an exciting new chapter for The Chase, but also a heartfelt continuation of the values that Angela and Sonja have lived by: dignity, compassion, and excellence in care.

New Apprenticeship Launched with Mental Health Pathway

A new apprenticeship has been launched for adult care support workers who assist people with mental health challenges, including dementia and neurodiversity.

Leading training provider Realise has revealed its new Level 3 Senior Healthcare Support Worker Apprenticeship which features a specialist mental health pathway.

The apprenticeship aligns with The Care Workforce Pathway - developed by Skills for Care and the Department of Health and Social Care – which emphasises the importance of equipping staff who support people with mental ill health with the right knowledge and skills.

The programme’s focus on mental health makes it ideal for those working in complex care services or supporting individuals living with dementia or mental health conditions. It also benefits those supporting individuals with a dual diagnosis.

Standard apprenticeship funding rules apply with no age restrictions. However, learners aged 16–22 are eligible for 100% government funding, meaning non-levy employers are not required to pay the usual 5% co-investment. This is available in England only.

While a few other providers offer the Level 3 Senior Healthcare Support Worker Apprenticeship in Mental Health Pathway, the Realise progamme was developed in collaboration with leading industry provider Barchester Healthcare, ensuring it is closely aligned with the real-world demands of the role, particularly in complex care.

Angela Kaine, Director of Health & Social Care at Realise, said: “We fully support The Care Workforce Pathway, which emphasises the importance of people being able to receive training in areas in which they

specialise.

“Care workers supporting individuals with dementia or other mental health conditions benefit greatly from targeted training in crisis intervention, mental capacity and de-escalation techniques.

“Offering this apprenticeship can help adult care providers recruit individuals for specialised roles and improve retention - two major challenges within the sector.

“There is a wide variety of opportunities within adult care, and we’re proud to support those looking to develop both their technical skills and their chosen specialism.”

This comprehensive 18-month apprenticeship is designed to provide a rich and supportive learning experience. Learners will benefit from a blend of faceto-face support and interactive webinars, creating the perfect balance between in-person guidance and flexible online learning.

These sessions not only enhance understanding but also offer valuable opportunities to connect, collaborate, and network with peers from across the sector- helping to build confidence, share best practices, and develop lasting professional relationships.

Modules include quality improvement - where learners are challenged to identify small changes to enhance performance - and team leadership, which encourages them to take on more responsibilities.

Realise can tailor programmes to suit the employer’s needs by utilising unit selection through the diploma.

The apprenticeship is available throughout England.

For more information, visit www.realisetraining.com

Burnholme Care Home Invites Local Community to Weekly Coffee Mornings

HC-One’s Mossdale Residence Care Home in Burnholme, York, is warmly inviting members of the local community to join its weekly Coffee Morning events, held every Tuesday from 10am – 12pm at the home.

These welcoming gatherings aim to provide a safe, supportive space for individuals affected by dementia, whether directly or as a carer, to connect over a cup of tea or coffee, enjoy conversation, and access expert guidance.

Mossdale Residence is a leading care home offering nursing, residential, nursing dementia and residential dementia care. At each Coffee Morning, attendees can seek information and advice from health and social care professionals, as well as benefit from the shared experiences of others living with or supporting someone with dementia.

Julie Banks, Home Manager at HC-One’s

said:

“Our Coffee Mornings are designed to be friendly and informal, open to anyone affected by dementia, whether personally or through a loved one. We want people to feel comfortable and supported, while also having the opportunity to learn more about the care we provide.”

The care home team is on hand to answer questions, provide dementiarelated resources, and signpost guests to further support services where needed. These events form part of Mossdale Residence’s wider commitment to being a source of comfort and expertise for the Burnholme community.

Mossdale Residence Care Home,

Avila, General Manager at The Chase,

New Welsh Language Course To Strengthen Patient Care

Health Secretary Jeremy Miles has launched a new course for health and social care staff to help meet the needs of Welsh-speaking patients and develop the Welsh language skills of the workforce

Cwrs Croeso was launched at the National Eisteddfod in Wrexham on August 7.

The course has been developed by the National Centre for Learning Welsh specifically for health and social care staff. It will introduce essential keywords and phrases staff can use in their everyday conversations with Welsh-speaking patients and service users.

This includes expressions of comfort, offering refreshments, or pronouncing Welsh names – all of which can significantly enhance a person’s experience of care.

The course is an important part of meeting the ambition in Mwy na geiriau – the Welsh Government’s comprehensive Welsh language

plan for health and social care.

Mwy na geiriau supports and develops the Welsh language skills of the current and future health and social care workforce so the language is embedded in services across Wales.

This is key to meeting the language needs of people receiving care, without them having to ask for it.

Speaking at the National Eisteddfod, the Health Secretary will say health and social care staff do not need to be fluent in Welsh to make a meaningful difference to people’s care.

Health Secretary Jeremy Miles said: “Mwy na geiriau – our Welsh language plan for health and social care – is about ensuring people who speak Welsh can access the care they need in the language they choose.”

“Just a few words in Welsh can make a big difference when it comes to people’s experiences.”

“It’s easier than ever for those new to Welsh to start learning the language thanks to the package of learning resources and I’m delighted Cwrs Croeso is part of that.”

As part of Mwy na geiriau, all health and social care staff in Wales are expected to achieve a basic “courtesy” level of Welsh skills by 2027.

Cwrs Croeso includes a digital resource which sets out reasons for using Welsh and an introduction to simple terms and vocabulary to be used with patients.

A team of Learn Welsh Tutors are also available to provide “Croeso” workshops for beginners.

The course is part of a wide-ranging programme of Welsh language training for the Health and Social Care sector, led by the National Centre for Learning Welsh.

The course is part of a wide-ranging programme of Welsh language training for the Health and Social Care sector, led by the National Centre for Learning Welsh.

Dona Lewis, Chief Executive of the National Centre for Learning Welsh, added: “This new Cwrs Croeso, developed by the Centre’s language learning experts, will support health and care workers to use more Welsh with patients and carers.”

“Additional tutor-led support will enable workers to strengthen their skills, with further learning options also available.”

“We know that being able to provide services through the medium of Welsh can make a real difference to patients and their families, and we look forward to continuing to support the workforce in developing their language skills.”

Licence To Grill For Chef Tudor

Newly appointed chef, Tudor Bradu, a recent recruit to the catering team at St Benedict’s Nursing Home in Glastonbury, has proved his prowess by wowing residents and guests at the home’s annual summer barbecue.

Tudor’s culinary skills were just one of the attractions at an event which attracted over 50 attendees.

Guests were entertained by Celtic folk band Maythorne, whose performance was enthusiastically received by those present.

William Merivale, deputy operations manager at St Benedict’s Nursing Home, said: “The annual barbecue is now a firm fixture on

our calendar, and we were blessed with beautiful weather for it.

“We made sure the barbecue food catered for all tastes, and I think Tudor enjoyed being put through his paces making sure everyone received their food promptly.

“He did a great job: it was all beautifully cooked and we were delighted to have him in charge of our catering.

“The live band had everybody’s toes tapping and lent a great atmosphere to the day.

“Safe to say the whole event was hailed as a great success and we’re looking forward to doing it all again next year.”

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Smarter, Safer, Simpler. The Power of Integrated Care.

By Nikki Walker - CEO of QCS, an RLDatix Company

The social care sector stands at a turning point. With rising demand, increasing regulatory scrutiny, and ongoing staffing pressures, providers are being asked to do more, with less. In this environment, the way forward isn’t just about working harder it’s about working smarter.

One of the most transformative shifts on the horizon is the move towards truly integrated care systems: digital platforms that bring together compliance, care planning, risk management, training and quality monitoring in one unified place. More than just a convenience, this integration is fast becoming essential. Currently, many providers juggle multiple systems or rely on a mix of digital tools and paper-based processes. Information is scattered. Teams duplicate effort. Vital data goes unnoticed.

The result? Frustration, inefficiency and risk.

A connected system solves this by creating a single source of truth, where care delivery and compliance are not just stored, but actively linked. Changes in a policy can automatically update associated risk assessments. Notes in a care plan can prompt training needs. Audit trails are clear and accessible. For staff, it means less time on admin. For managers, better visibility. For individuals receiving care, more consistent, safer support.

Adding artificial intelligence (AI) into the mix elevates this even further. AI can help spot patterns in care records, prompt best practice actions and reduce the burden of documentation. Crucially, AI isn’t there to replace human decision-making it’s there to support it. By giving frontline teams real-time, intelligent guidance, it helps ensure nothing is missed and quality remains high.

Of course, technology alone isn’t enough. These systems must be built on deep sector knowledge and shaped by those working in care. Platforms like QCS, for instance, combine expert-backed content with intelligent tools to provide not just data, but insight. It’s this fusion of trusted information and digital innovation that’s beginning to change how care is delivered.

But a connected future is about more than software. It’s a cultural shift towards a care environment that is proactive rather than reactive, where data drives improvement, and where teams feel confident and supported.

In a sector where every moment counts, integrated systems offer more than efficiency, they offer the chance to focus on what matters most: people. When technology works seamlessly in the background, it frees carers to do the deeply human work that technology can’t replicate.

The future of care is not just digital. It’s intelligent. And most importantly, it’s integrated.

To see how QCS are integrating care planning, rostering. audits, mock inspection, surveys, training, compliance, dementia care and more into one integrated system backed by AI technology, follow the link. www.qcs.co.uk/what-we-do/

Waterside Court Resident Ambassador Wins Prestigious Regional Care Award

Heather Woollard advances to national finals after being named Resident Ambassador of the Year for Barchester’s Central Division. Heather Woollard, a resident at Waterside Court care home in Wallingford, has been awarded Resident Ambassador of the Year for the Central Division in the prestigious Barchester Care Awards 2025. She now advances to the national round of judging alongside winners from across the UK.

As the winner for Central, Heather is through to the national finals in which the overall winner is decided. They will join winners from across the UK at a special awards event in October to celebrate their outstanding achievements and discover if they have won a national award.

Since moving to Waterside Court, Heather has become an integral part of the home’s community. Her leadership of the Gardening Club and dedicated care of the Bistro have significantly enhanced residents’ daily experiences, bringing people together and nurturing a genuine sense of belonging.

“Heather radiates warmth and kindness,” said Senior General Manager Clemence Heriman. “She truly is an ambassador for her fellow residents and remains a strong advocate for the home, making valuable community connections across the wider Wallingford area. This is an amazing achievement and the whole home is supporting Heather. We are incredibly proud of her.”

Plans Submitted For New Somerset Care Home

A planning application has been submitted to Somerset Council by JLL Planning on behalf of Liberty Care Developments for a new care home on Marston Road, Frome.

The application seeks to deliver a high-quality, residential care home with 76 bedrooms (all with en-suite, wet room facilities) that will provide 24-hour nursing and specialist dementia care for elderly people with a range of complex needs.

The care home will include communal gardens and a sensory garden as part of a thoughtful landscaping design and provide facilities for residents such as a hair salon, activities room and visitor lounge.

The application has been submitted following extensive pre-application discussions with Somerset Council. Liberty Care has refined the design, ensuring the development is appropriate for its location, attractive both internally and externally, and would not cause harm to neighbouring prop-

erties and businesses.

Ashley Heath, Director from Liberty Care Developments said: ‘Having worked through a detailed pre application process with Somerset Council we are delighted the application has now been submitted. The design has been carefully considered and will offer a best in class care facility for the benefit of Frome residents’

Adam Price, planning consultant at JLL, said: ‘The proposal is a logical and sustainable step, providing much needed quality care home provision within Frome which currently offers a very limited modern stock. As demands on care including for elderly people and those with dementia rises, purpose built developments which provide a quality care service continue to increase. This is an important residential product in addressing the wide range of needs across Frome’s population’

Edinburgh Care Home Residents Have A Wild Time At Local Zoo

Residents from an Edinburgh care home had a roaring good time on their visit to the zoo, where they marked special occasions, reconnected with past passions and even created some monkey mischief.

The team and residents from Care UK’s Murrayside, on South Beechwood, visited Edinburgh Zoo to meet and feed a host of furry and feathered friends. From admiring rhinos and penguins to sharing laughs with cheeky meerkats and monkeys, the residents enjoyed a fun-filled, hands-on day.

One resident, Sandra Gillon, 86, experienced a special moment during the visit. A former zoo volunteer and passionate rhino advocate, Sandra was delighted to meet the current volunteer, chatting enthusiastically about all things rhinoceros and sharing stories from her time at the zoo.

Resident Ruth Sheard, 91, a lifelong bird enthusiast, was especially thrilled by the visit to the penguin enclosure. “They are amazing creatures, seeing them swimming and jumping into the water was very entertaining!”

The day was extra special for Derek Reynolds, who celebrated his 88th birthday on the outing. Known among friends for his fondness for meerkats, the group took a special detour to that particular enclosure just for him. “It was just a brilliant day, we did and saw so much. Thank you to the team for making it so special.”

As part of the visit, residents also took part in an enrichment activity for the drill monkeys, decorating colourful boxes and filling them with treats. They then watched as zookeepers placed the boxes around the enclosure and the curious primates ventured out to explore their new surprises.

Suzanne Welsh Home Manager at Murrayside said: “It was a truly memorable day for all involved. From reconnecting with old memories to exploring new experiences, it was wonderful to see the joy on everyone’s faces. It’s this kind of outing that brings so much happiness and creates lasting memories for our residents.”

Sun, Sea and Surfboards – Ilfracombe Nursing Home’s Summer Garden Party

Edenmore Nursing Home recently celebrated the warm weather with a summer garden party, complete with inflatable instruments, a colourful array of decorations and a hula skirt or 2! The North Devon nursing home, close to the seaside, involved the residents (known as family members) and their families, as well as inviting the community to join the festivities.

The

Ilfracombe Nursing Home hosted the beachboys themed garden party in the outdoor space in front of the home, with team members spending the morning decorating it with flags, balloons, wetsuits and surfboards (before adorning their best Hawaii outfits) for family members to be surprised when the party started in the afternoon! As

well as being treated to mocktails under parasols, there was inflatable limbo that some family members chose to join in with, all while enjoying the music from DJ Ricky.

Home Manager Gayle shared ‘we had an absolutely amazing afternoon, the weather, BBQ, DJ Ricky were fab, thank you to everyone who helped set up and celebrate with us!’

Edenmore offers a variety of activities for family members to join in with at their own pace, including painting, flower arranging, and light exercise classes, the summer garden party is just one example of these activities!

Rownhams Manor Care Home Raises Over £1,500 for Local Charities

Rownhams Manor care home in Southampton has raised over £1,500 for two local charities.

Starting with the home’s Summer Fair in July, which brought together residents, families, and neighbours in a celebration of community, an impressive £560 was collected for Mountbatten Hampshire.

The charity holds a particularly special place in the hearts of those at Rownhams Manor, including resident Myrtle Gosney, whose late husband received end-of-life care under Mountbatten’s support.

Myrtle said,

‘This charity is very close to my heart. They do a fantastic job, and they supported my husband very well.’

In addition, £980 was raised for the South-Central Ambulance

Charity after three brave members of the Rownhams Manor team — General Manager Samantha Squibb, Care Manager Susie Smith, and Head Chef Dominic Dunlop — took part in an abseil down Portsmouth’s iconic Spinnaker Tower

Samantha Squibb added, “I’m so proud of what our residents, families, team members, and the wider community have achieved together.

‘Whether it was braving the heights of the Spinnaker Tower or enjoying the Summer Fair, every effort was about supporting two incredible charities.

The generosity and enthusiasm everyone showed have been inspiring, and the funds raised will make a real difference.”

Kenwith Castle Carers Make Dream Come True

Care South’s ’Make a Wish’ initiative has helped a Kenwith Castle care home resident to fulfil his wish to have some tattoos to honour his loved ones.

Alan, a resident of Kenwith Castle in Abbotsham, moved into the home in December last year. Since settling in, he’s shared with the team his longstanding wish to get several new tattoos, adding to the ones he had done more than 50 years ago. The care home team then contacted Ragnar Drabinski of Wolf Tail Tattoos, who was happy to make Alan’s wish come true.

Ragnar visited the home to discuss Alan’s tattoo ideas in detail, and later returned to carefully ink his arms with the names of his children, grandchildren, extended family, and friends, all alongside the care home’s logo.

Alan said: “Over 54 years ago, I promised myself I would never have another tattoo as I know some people can become ‘addicted’ to having more done. However, after all this time, I’d got bored of staring at the same ones on my arms every day. These new tattoos are all for a reason and that includes getting the Kenwith Castle care home logo as it’s in-keeping with my journey, especially as the team are looking after me so well. My family, friends and the care home team are all so important to me.”

Tattoo artist, Ragnar, said: “After meeting Alan and hearing about his reasons and ideas for the tattoos, it was an honour to help to fulfil his wish. As I worked on each tattoo, he was telling me stories about his life, which was amazing to hear. He also spoke so highly of the Kenwith Castle team and the care they provide to him. He’s already talking about ideas for the next tattoos he hopes to get.”

‘Make a Wish’ is one of the many inspiring initiatives run by the team at Kenwith Castle care home. It encourages residents to share hobbies, passions, or experiences they once enjoyed, or have always dreamed of trying, but may not be able to pursue without the home’s support. The dedicated team then works safely and thoughtfully to bring those wishes to life, creating meaningful moments and lasting memories.

Jo Passmore, Home Manager at Kenwith Castle care home, said: “We have never had a request like this before, but we believe in enabling and empowering the residents, being guided by their own choices and wishes, whatever they may be. Alan was thrilled when we told him that Ragnar could make his dream come true. It is a real pleasure to play a part in Alan’s life journey, as he’s an incredible man with so many stories to tell, and we are glad that we could help him to honour his loved ones with new tattoos.”

Musical Memories Bring Joy to Thornhill House

Residents and staff at Thornhill House in Barnsley recently enjoyed a memorable “Day at the Musicals” event, bringing the magic of theatre to the heart of the care home.

The special themed day saw both residents and staff members embrace the spirit of musical theatre by dressing up in costumes while enjoying performances from beloved shows including Annie, Grease, and many other classic musicals.

The event proved to be a resounding success, with residents actively participating by singing along to familiar songs that clearly resonated with their memories and experiences.

“It has brought so many memories back of my youth,” said Mary,

one of the residents who took part in the celebration. “Thank you for organising this.”

Deputy Manager Maggie Shaw emphasised the importance of such activities in enhancing residents’ wellbeing. “It’s the little things that residents really enjoy,” she explained. “It’s good to put smiles on their faces. Music means so much to them all.”

The positive impact of the event extended beyond the residents themselves, with family members praising the dedication of the Thornhill House team. Families commented that “staff really go over and beyond to keep residents active and happy.”

Local Care Home Hosts Free Monthly Community Coffee

and

Taking place on the second Friday of every month from 10:30am residents from within the local community will have a chance to meet and chat over tea or coffee and homemade cakes provided by the home. Guests will also have a chance to take a tour of the home, and ask any questions they might have about care.

General Manager of the home, Paula Melerski said: “Our Community Coffee Morning allows individuals from the local area to meet and con-

nect with one another regularly.

Morning

It’s a great chance to share stories, make new friends, and of course, enjoy our wonderful spread provided by our hospitality team!’

Hickathrift House care home is run by Barchester Healthcare, one of the UK’s largest care providers, which is committed to delivering personalised care across its care homes and hospitals.

Hickathrift House provides residential care and dementia care for 54 residents from respite care to long term stays.

Staff

residents at Hickathrift House care home in Marshland St James, have invited neighbours and friends from the local community to their free monthly coffee morning.

Yorkshire Care Group Strengthens Leadership Team With Two Key Director Appointments

Park Lane Healthcare has bolstered its executive team with the appointment of Sandra Hustwick as quality director and the promotion of Lynn Flynn to clinical director, reinforcing its commitment to delivering exceptional care across Yorkshire and Lancashire.

Sandra brings a wealth of experience to the role, having begun her career as a registered nurse and held senior leadership positions within Bupa care homes and Northampton-based care provider, Avery. In her new position, she will oversee all aspects of resident wellbeing, ensuring high standards in areas including environment, nutrition, comfort, and personalised care.

Lynn, who qualified as a nurse in 1984, has spent her career dedicated to elderly care and has played a pivotal role at Park Lane Healthcare since joining as group clinical lead in 2023. Her promotion to clinical director reflects her leadership in introducing new initiatives, including the rollout of a pioneering pain assessment tool designed to support residents with limited verbal communication. The appointments come at a time when two of the group’s six residential homes have been rated ‘Outstanding’ by the Care Quality Commission, reflecting Park Lane Healthcare’s commitment to delivering

compassionate, high-quality, and person-centred care.

Sandra Hustwick said: “I was immediately struck by the family feel at Park Lane Healthcare. The team is incredibly passionate, and everyone knows the residents personally, which is so important. I’m excited to support that ethos and help uphold the highest standards across all our homes.”

Lynn Flynn said: “This is honestly the best job I’ve had. Working closely with the teams to tailor clinical training and best practice across our homes has a direct impact on resident wellbeing, which is what matters most.”

Chris Lane, chairman of Park Lane Healthcare, added: “Sandra and Lynn bring invaluable expertise, dedication, and leadership to our organisation. Their focus on quality and clinical excellence reflects our values and will help drive our continued growth and improvement. Their appointments come at a particularly proud moment for the group, as both Moorgate Hollow and Moorgate Croft have recently been rated ‘Outstanding’ by the Care Quality Commission. This is testament to the dedication of our teams and the high standards we strive for across all our homes.”

Forbes Professional’s Complete Care for Laundry Equipment

In care homes, where hygiene, safety, and reliability are paramount, it’s essential that laundry operations run seamlessly. Forbes Professional’s Complete Care solution is tailored to meet the specific demands of this environment, offering fully supported and cost-effective laundry systems.

With Complete Care, care homes benefit from access to premium commercial laundry appliances without upfront capital expenditure. The allinclusive rental plan covers installation, routine servicing, maintenance, and repairs; enabling staff to focus on resident care rather than laundry appliance logistics. Unexpected breakdowns can severely disrupt operations, which is why Forbes provides nationwide, award-winning support with a same or next-day engineer response to minimise downtime.

Preventative servicing is central to Forbes’ approach. Their offering includes routine maintenance, full certification, annual gas safety checks, and professional dryer duct cleaning - ensuring systems meet all legal and regulatory standards. Whether supporting existing machines or those rented through Forbes, this proactive strategy improves operational efficiency and reduces risk.

Under Regulation 35 of the Gas Safety Regulations 1998, annual gas inspections are mandatory. Forbes’ Gas Safe-registered engineers conduct these checks to ensure safe, legally compliant environments. Additionally, regular duct cleaning - often overlooked - is vital not only for performance but also for fire prevention. Forbes’ nationwide service mitigates these risks while optimising dryer efficiency.

Whether you need new rental equipment, service and maintenance for existing appliances, or a full purchase, Forbes offers flexible procurement routes to suit different operational models and budgets. Their expert consultants work closely with care providers to design tailored solutions for each setting.

With decades of experience in the care sector, Forbes Professional is a trusted partner to care homes across the UK; delivering dependable, fully supported laundry solutions that prioritise safety, compliance, and peace of mind. forbespro.co.uk | info@forbes-professional.co.uk | 0345 070 2335

See the advert on the facing page for more information.

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Activities to Share

Since our founding in 2010, Activities to Share has been dedicated to enhancing the lives of those in care by providing thoughtfully designed activity products. Our mission is to support activity coordinators in delivering uplifting, engaging experiences that foster connection, joy, and well-being. We achieve this by listening closely to your feedback and evolving with your needs. Whether over the phone, via email, WhatsApp, or

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CATERING FOR CARE

More Than A Meal: The Role of Catering in Care Homes

In a care home, catering can be the difference between mealtimes that are anticipated with pleasure and those that are simply endured. Care itself is rightly personalised, tailored to the needs and preferences of each resident. The same principle should apply to the food they eat. Residents and their families are entitled to expect meals which reflect dietary needs, medical conditions, and personal tastes. But delivering that level of personalisation at scale, within budget, is no small task.

The Healthcare Management Trust acquired St Quentin Care Homes almost a year ago and has made significant improvements in care delivery, infrastructure, and leadership. Catering was a big area of focus and has brought tangible results: residents returning for second helpings, heartfelt thanks from families, and a noticeable reduction in food waste. These results haven’t happened by chance; they are the outcome of deliberate choices in how we source ingredients, design menus, and create the overall dining experience.

FRESH INGREDIENTS AND A VARIED MENU

The value of using fresh ingredients over pre-packaged or heavily processed alternatives cannot be overstated. Fresh produce boosts nutritional quality, enhances flavour, and increases the likelihood that residents will eat and enjoy their meals. Variety is equally important. A repetitive or bland menu fails to tempt people to the dining room. Similarly, introducing a rotating weekly menu with diverse flavours and textures, including vegetarian and vegan options, will create something for everyone, which is especially important where care homes support residents of varying ages and cultural backgrounds.

PRESENTATION MATTERS

Style should never overtake substance, but presentation matters and plays a vital role in whether a meal

By Charlotte McKay,

is eaten. An unappealing plate can lead to food being left untouched, no matter how nutritious it is.

Small touches make a big difference. Balancing colours on the plate, arranging food attractively, and serving it on crockery that complements the meal will encourage meals to be finished. Even something as simple as offering a platter of sandwiches with varied fillings, so residents first see vibrant colours rather than just bread, can boost appetite and engagement.

A DINING EXPERIENCE

Many care home residents are unable to visit restaurants, and for them, mealtimes are often the closest equivalent to dining out. Recreating elements of that experience can lift the mood and turn a necessary routine into a highlight of the day.

Printed menus with clear, attractive typography help residents feel they have real choice and control. For some, reading a menu may even stir fond memories of past outings and family meals. This small detail reinforces the dignity and pleasure of the dining experience.

A SOCIAL OCCASION

Sharing food is a social occasion. In care homes, shared meals can foster community spirit, reduce loneliness, and spark conversation. Making mealtimes engaging and enjoyable benefits both emotional wellbeing and nutritional intake.

This means paying attention to more than just the food. Lighting, music, table layout, and staff interaction all contribute to the atmosphere. A team that works seamlessly from kitchen to dining room by greeting residents warmly, knowing their preferences, and encouraging participation can transform mealtime into a joyful daily event.

COLLABORATION

Great catering doesn’t happen in isolation. It relies on strong collaboration between chefs, care staff, activities teams, administrators, residents, and families. Open communication ensures dietary needs are met, allergies are avoided, and preferences are respected.

When everyone takes shared responsibility, residents benefit from meals that are not only safe and nourishing, but also deeply satisfying. The catering team gains valuable insight from care staff who know residents well, while residents themselves feel heard and valued.

Ultimately, catering in a care home is about far more than providing three meals a day. It’s about respecting individuality, supporting health, and creating moments of joy. When meals are thoughtfully planned, beautifully presented, and shared in a warm environment, they nourish the body and the mind.

Never Settle for Less in Care Catering

In the care sector, food is more than just nutrition - it’s comfort, dignity, and a way of bringing joy to residents every day. That’s why chefs can’t afford to compromise. From flavour and safety to consistency and versatility, every ingredient has to deliver. When it comes to bouillon, Knorr Professional refuses to settle for anything less than the best and so do the chefs who use it.

Knorr Professional Bouillon is the UK’s number one bouillon brand*, trusted in kitchens nationwide for its rich depth of flavour, outstanding versatility, and chef-trusted consistency. It’s made to work hard in every service, withno allergens to declare¹ options that give chefs peace of mind when catering for residents with diverse needs.

NEVER SETTLE FOR BLAND DISHES

As residents age, their sense of taste can diminish. That’s why flavour has to work harder in care - it’s not just about nutrition, it’s about enjoyment. Knorr Professional Paste Bouillon brings bold, balanced flavour that cuts through reduced senses, ensuring dishes remain satisfying and memorable. Whether it’s used as a base, rub, seasoning, glaze, or marinade, it delivers the same consistent, chefapproved results. From soups and stews to roasted vegetables and marinades, this is one product that performs across the menu - helping chefs adapt quickly without losing quality. NEVER SETTLE FOR UNCERTAINTY

In care kitchens, allergen safety isn’t negotiable. Theno allergens to declareoptions in Knorr Professional Paste Bouillon make it simple to create inclusive dishes without sacrificing flavour. This helps reduce the risk

of cross-contamination and ensures every resident can enjoy the same great taste.

For Knorr Professional Care Ambassador Preston Walker, that confidence is invaluable:

“With ‘no allergens to declare’ options available across the range, Knorr Professional Paste Bouillon is easy to introduce into dishes that need to be suitable for varying needs and preferences,” says Preston. “It gives me peace of mind that I can create flavourpacked dishes for all residents, without excluding anyone due to allergens.”

NEVER SETTLE FOR INCONSISTENCY

Care kitchens can be high-pressure environments, where time is short and the need for consistency is constant. Knorr Professional Bouillon’s paste format makes it easy to store, measure, and use, ensuring the same flavour profile in every batch. Its consistent yield also helps with budget control - delivering premium quality without waste.

Preston sums it up simply:

“We use the Knorr Professional Bouillon paste range for one simple reason - it delivers. Quality, flavour, consistency, and the confidence of knowing exactly what you’re going to get, every time.”

NEVER SETTLE FOR SECOND BEST

Every plate in a care home matters. It’s an opportunity to provide comfort, joy, and nourishment - and that means every ingredient has to earn its place. With Knorr Professional Bouillon, chefs can be sure they’re serving the very best in flavour, safety, and reliability. Because when it comes to care catering, settling for less is never an option.

Head Chef at St Quentin Care Homes (https://hmtstquentin.org)

CATERING FOR CARE

Dehydration in Care Homes: A Hidden But Preventable Threat

How one simple training game is helping care homes improve outcomes for residents—and staff

In care homes dehydration remains a quietly persistent danger. While often invisible on the surface, its effects can be devastating—both for older adults and for the staff who care for them.

Despite being entirely preventable, dehydration continues to cause avoidable harm, hospital admissions, and even deaths among vulnerable care home residents. It can also impact staff wellbeing, concentration, and performance—making it a risk that affects the entire care environment. So why does dehydration still slip under the radar? And what practical steps can care homes take to tackle it head-on?

A QUIET EPIDEMIC IN CARE SETTINGS

Older adults are particularly vulnerable to dehydration for a range of reasons. As we age, our sense of thirst diminishes, and many residents have underlying conditions—such as dementia, stroke, or mobility impairments—that make it harder to ask for, reach, or consume drinks. Medications like diuretics or laxatives increase fluid loss, while difficulties swallowing (dysphagia) make drinking unpleasant or risky.

A study published in Age and Ageing (El-Sharkawy et al., 2015) found that over a third of older adults admitted to hospital were already dehydrated on arrival, and two-thirds remained so 48 hours later. More recent studies confirm that this remains a pressing issue. For example, care home residents are still five times more likely than community-dwelling older adults to arrive at hospital with dehydration, particularly with dangerously elevated sodium levels—known as hypernatremia—which significantly increases the risk of in-hospital death.

Despite public health campaigns and growing awareness, more recent reviews suggest the problem has not improved. As recently as 2022, a UKwide review of hydration practices in residential care estimated that around 20% of older adults remain clinically dehydrated at any given time. Some studies, depending on the criteria used, report prevalence rates as high as 34%.

Put simply, dehydration in care homes hasn’t gone away. It remains a widespread, under-addressed issue that continues to harm some of the most vulnerable people in our society.

IT’S NOT JUST THE RESIDENTS

While most dehydration efforts focus (rightly) on residents, it's important to recognise that care home staff are also at risk.

Working long shifts in hot, fast-paced environments, care staff often delay drinking water or miss breaks altogether. Some worry about not having time for toilet breaks. Others are simply too focused on their residents’ needs to think about their own.

The effects of even mild dehydration on staff can include fatigue, headaches, poor concentration, irritability, and slower decision-making— none of which is ideal in a safety-critical setting. Dehydrated staff may not perform at their best, and over time this can impact both care quality and wellbeing.

Supporting hydration in care homes, then, means supporting everyone—residents and staff alike.

A SIMPLE GAME, A BIG IMPACT

So how can care homes raise awareness of hydration risks, improve practice, and make learning more engaging?

One increasingly popular approach is The Hydration Game, developed by Focus Games. Designed specifically for health and social care staff, the game takes the form of a fun, team-based learning session that helps players explore the causes, risks, and solutions related to dehydration in care settings.

The Hydration Game prompts discussion, sparks reflection, and encourages staff to share their experiences and insights in a relaxed, collaborative way.

Players take turns answering questions, tackling realistic scenarios, and discussing how they might handle various hydration-related situations— from supporting a resident who refuses drinks, to spotting early signs of dehydration, to thinking about their own hydration habits during shifts.

The game typically lasts 45–60 minutes and is suitable for 2–12 players. It works well across all roles—care assistants, nurses, kitchen staff, cleaners, and even admin or maintenance teams—because everyone in a care home can play a part in hydration care.

There’s also an online version (ZeST) for teams who work remotely or across multiple sites.

REAL-WORLD RESULTS

Beyond awareness and engagement, hydration-focused training can produce measurable results. A notable example comes from Torbay and South Devon NHS Trust, which in 2021–2022 supported a hydration project across 33 care homes. The results were striking: a 63% reduction in falls requiring hospitalisation, an 18.5% decrease in urinary tract infections (UTIs), and zero UTI-related hospital admissions during the project period. What made the difference? A blend of simple changes: structured drink

Simply Food Solutions

At Simply Food Solutions, we believe that everyone deserves access to delicious meals tailored to their specific dietary requirements. Founded over 20 years ago, the company began with a vision to provide high-quality halal meals to hospital patients. Today, as part of the Bidfood family, Simply Food Solutions offers an extensive range of food solutions designed to meet the diverse needs of healthcare providers, care homes and individuals across the UK.

Our Product Ranges

SIMPLY PUREE

Designed for individuals with swallowing difficulties (dysphagia), the Simply Puree range offers texture-modified meals compliant with IDDSI guidelines. From Level 3 (Liquidised) to Level 7 (Regular), our meals ensure safety without compromising on taste. Options include soups, main courses, desserts and snacks, all crafted to the highest safety standards. Additionally, the Simply Puree Junior line caters to paediatric needs, providing

rounds, flavour and temperature choices, staff reminders, visual prompts, and team training.

The Hydration Game fits perfectly into this approach, helping staff explore and embed hydration-friendly practices in a way that’s memorable and motivating.

IDEAS FOR USING THE HYDRATION GAME IN YOUR HOME

Care homes that adopt The Hydration Game often find that it quickly becomes a flexible, well-used tool across their organisation. Here are some creative and effective ways it can be used:

As part of induction or refresher training, the game helps new staff understand hydration risks from day one—and makes mandatory learning more enjoyable. Many homes use it during Care Certificate sessions. During staff meetings or team huddles, a few game cards can be used to prompt a five-minute discussion. These quick conversations often uncover issues or ideas that otherwise go unspoken.

To promote staff wellbeing, the game can also prompt teams to think about their own hydration habits. “When did you last drink water?” or “How do you remind yourself to hydrate?” are simple but important questions that encourage better self-care.

Some care homes even use the game to identify “hydration champions”—staff members who demonstrate a real interest in promoting better hydration, and who can lead initiatives, monitor intake, or coach colleagues.

SHIFTING THE CULTURE

Ultimately, hydration in care homes is not just about checking drink charts or offering fluids at mealtimes. It’s about embedding a culture of attentiveness—where hydration is seen as an essential act of care, not an afterthought.

Games like The Hydration Game make this easier by turning serious issues into opportunities for learning, connection, and shared responsibility. They give staff the space to speak, reflect, and come up with practical ideas that make sense in their setting.

And when residents are better hydrated, they are safer, happier, more comfortable, and more independent. Staff are sharper, more resilient, and more engaged. Everyone benefits.

FINAL THOUGHTS

By making learning enjoyable and practical, The Hydration Game is helping care homes across the UK improve hydration outcomes and build stronger, more confident teams.

Want to learn more or get started? See the advert on the front cover and use the code for a 20% discount.

Visit www.hydrationgame.com for details and ordering options.

meals that are both safe and appealing for children.

SIMPLY HEALTHCARE

Meeting the needs of patients with allergies, intolerances, or specific dietary requirements, the Simply Healthcare range includes gluten-free, allergen-aware and renal-suitable meals. Each dish is pre-plated and ready to serve, ensuring convenience and consistency in meal preparation. The range encompasses a variety of meat, fish and vegetarian options, all designed to support patient health and satisfaction.

SIMPLY WORLDFOODS

Reflecting the UK's rich cultural diversity, Simply Worldfoods offers a selection of cultural meals, including halal, kosher and AfroCaribbean meals. This range allows healthcare providers to offer patients a taste of home, enhancing mealtime experiences and promoting cultural inclusivity.The range also provide multiportion dishes that are ideal for staff or visitor feeding cafes.

Explore our full range of products and discover how Simply Food Solutions can enhance your mealtime offerings, please visit https://simplyfoodsolutions.co.uk

Feeding Rune: How Real Food Helped Our Son Thrive - and Sparked a Movement

Our son Rune is nearly six. He lives with a rare neuromuscular condition called Nemaline Myopathy, which affects his movement and strength. He needs round-theclock care, someone awake even through the night to manage his ventilator, medication, and medical equipment.

But the biggest threat to Rune’s health hasn’t been his condition. It’s been what he was being fed.

FORMULA NEARLY BROKE HIM

For the first few years of his life, Rune was in and out of hospital. He suffered from constant vomiting, painful tummy issues, repeated chest infections, and dangerous aspiration (when food or liquid enters the lungs). These episodes were terrifying, and they were all made worse by the “nutritionally complete” formula feeds he was given through his feeding tube. These formulas, the kind given to most tube-fed children and adults in the UK, are ultra-processed and heavy in dairy. For Rune, they made everything worse. He was deeply unwell, and we were told this was just part of his condition. But what if it wasn’t?

calories are made of, how they digest, and how they make you feel. Think about how you eat. Smelling, tasting, chewing, it all signals your body to start digesting. Tube-fed individuals miss out on that entirely, which means their bodies have to work harder. And if all they’re being given is sweetened shakes or oil-heavy blends, it’s no wonder they struggle to thrive.

TRIAL, ERROR, AND TRANSFORMATION

We had a lot to learn. Creating tubefriendly meals isn’t just about chucking leftovers in a blender. It takes careful attention to texture, nutrition, timing, and safety. But with help from open-minded professionals and a lot of research, we began to build blends tailored for Rune’s needs.

And the change was incredible.

The vomiting stopped. The chest infections slowed. His bowels started to work more normally. He had more energy for therapy. And for the first time in a long while, Rune felt more like himself.

Now, Rune shops with us. He picks out vegetables by smell and colour. He helps decide what goes into his blends. And incredibly, he’s even started tasting small amounts of purée by mouth, something we never imagined would be possible. He’ll always use his feeding button, but now he calls it his “powerup button.” He’s proud of it. And so are we.

FROM PERSONAL JOURNEY TO SHARED PURPOSE

Rune’s journey changed how we think about food, not just as nutrition, but as comfort, culture, and connection. We began to see how many tube-fed people, like him, are offered only one option: formula. For many, it’s essential. But it shouldn’t be the only choice.

Let’s be clear formula isn’t the enemy. For many people, it’s an absolute lifeline. It saves lives. It provides critical nutrition in a manageable, measurable, and medically supported way. This isn’t about demonising formula, it’s about recognising that one size doesn’t fit all. And for too long, that fact has been overlooked.

THE REAL FOOD REVELATION

After one particularly rough hospital stay, we started researching alternatives, and that’s when we discovered the blended diet. In simple terms, it means blending real, cooked food so it can go through a feeding tube. It’s more common in places like the US, but at the time it was almost unheard of in the UK due to old guidelines and fears around safety. That’s changed in recent years. New evidence and updated NICE guidance now support the use of real food blends in medical care. Why? Because people do better. It's not just about calories, it’s about what those

This wasn’t just a lucky break. Study after study shows that real food can offer major benefits for tube-fed people, especially children, where most of the research has focused so far. But the logic applies to adults too. Imagine being used to eating normal food your whole life, only to be switched to synthetic-tasting formula with no smell, no flavour, no connection to the food you once loved. What does that do to your appetite? Your wellbeing? Your sense of self?

FOOD IS CONNECTION

In our home, food isn’t just fuel. It’s comfort. It’s an experience. It’s care. When Rune first started tube feeding, his feeds were done in private, away from the dinner table. That’s what his school and carers had been taught, to keep it discreet, hidden. But we didn’t want Rune to feel ashamed about how he eats. He deserves variety, flavour, and choice just like everyone else.

So we brought him into the heart of mealtimes.

Plenty of tube-fed people can still taste, smell, and even enjoy small amounts of food by mouth. So why shouldn’t they have access to real ingredients, varied flavours, and meals that reflect the same dignity as those who eat by mouth?

Together with a close family friend, we’ve started a small company Food Untethered, not just to create meals, but to rethink what it means to eat when you're tube-fed. Our aim is to support those on liquid diets to live fully, with options that nourish both body and spirit.

This all started with Rune, but it’s something so many others deserve too.

Sophia Johnston Co-founder of Food Untethered Parent carer for Rune Johnston www.fooduntethered.com contact@fooduntethered.com 07846690988

CATERING FOR CARE

Eat Less, Eat Differently – Still Deserve the Best

We’ve

But

Temporary Catering Facilities from

Mobile Kitchens Ltd specialises in the hire or sale of temporary catering facilities and foodservice equipment.

Ideal for events or to provide temporary catering facilities during your kitchen refurbishment, our versatile units and equipment offer an efficient and economic solution to the caterers’ needs.

Production Kitchens, Preparation Kitchens, Warewashing Units, Dry Store Units, Cold Rooms and Restaurant Units are available as individual units in their own right or they can be linked together on site to form a complete complex.

Alternatively, we can offer modular, open-plan facilities, usually for larger, longer-term hires.

We offer a free design service, and project management from concept through to delivery and installation on site, plus full technical support throughout the hire period.

HYGIENE & ODOUR CONTROL

A Fresh Take On Care Home Odour Management

By Gill Ireson, Head Of Sales at cleaning manufacturer Robert Scott

Strong odours in care homes don’t just offend the nose –they can significantly affect the mental and emotional wellbeing of residents. Gill Ireson from Robert Scott explores how businesses can win the battle with advanced hygiene technologies.

Care homes should be places of comfort, dignity, and well-being for elderly residents.

Yet unpleasant odours can quickly erode that sense of home, creating an environment that feels unwelcoming and unhygienic. Care home managers face a complex mix of challenges - ranging from incontinence and bodily fluids to poor ventilation, food waste, and certain medical treatments. All of these can contribute to persistent odour problems, especially in communal areas where residents spend most of their time.

These lingering smells compromise air quality and can deeply affect residents’ emotional and mental well-being, often causing discomfort,

distress, and feelings of neglect. Visitors and staff, too, may interpret persistent odours as a sign of poor hygiene or substandard care, potentially harming the facility’s reputation.

For cleaning professionals, maintaining high standards of hygiene in this environment is no easy task. Regular cleaning alone is often not enough. Tackling the root causes of unpleasant odours, while also preventing the spread of germs in enclosed, high-use areas, requires both consistency and innovation.

Even spaces that appear clean can still suffer from foul smells caused by airborne bacteria, hidden contaminants, or poor drainage. To truly overcome these issues, care homes may need to go beyond traditional cleaning methods and adopt more advanced, targeted solutions. Ventilation and odour control technologies

While regular cleaning routines play a vital role in hygiene, they often fall short when it comes to long-lasting odour control in care homes. Odours can build up quickly, and traditional methods rarely offer continuous protection. To effectively manage this challenge, facilities managers are increasingly turning to advanced, automated solutions.

Precision fragrance systems provide consistent and controlled scent delivery, maintaining a fresh environment throughout the lifespan of each cartridge. These systems, based on fuel cell technology used in the pharmaceutical sector, ensure a steady and precise release of fragrance, making them a reliable, low-maintenance option for odour

management.

The technology operates through a generator that delivers a measured dose of oxygen, compressing a fragrance-filled pouch. This releases scent onto a cellulose pad, which gradually disperses a pure, clean fragrance into the space - ensuring consistent freshness without manual intervention.

In addition to scent systems, care homes are also adopting advanced air and surface purification technologies that neutralise odours and pathogens at their source. These environmentally friendly systems use UV light to treat airborne contaminants, combined with ozone disinfection and photoplasma generation to break down organic matter both in the air and on surfaces.

Such innovations can reduce airborne micro-organisms by up to 70%, effectively targeting viruses like influenza, E. coli, Listeria, and Salmonella, as well as bacteria, fungi, and algae. By removing odours and contaminants directly at the source, without relying on harsh chemicals, these systems provide a powerful, eco-conscious solution for maintaining cleaner, fresher environments, especially in high-use areas like washrooms or canteens.

FEELING FRESH

Maintaining a fresh, welcoming environment has a lasting impact on the well-being of both residents and visitors in care homes. By integrating advanced odour control technologies, facilities can ensure a consistently pleasant and hygienic atmosphere - supporting emotional comfort, promoting dignity, and reinforcing a sense of home.

Smell Away® Launches Dual-Action HEPA Filter to Improve Air Quality in Residential Care Homes

Smell Away Ltd. has unveiled its latest innovation: a dual-action HEPA air purifier designed homes and residential care homes across the UK and Ireland. Combining advanced allergen filtration with trusted odour control, this new solution promotes cleaner, fresher indoor air – crucial for the health and comfort of vulnerable residents and staff alike

As hay fever season intensifies and indoor air quality becomes a growing concern, the Smell Away® purifier addresses both allergen exposure and persistent odours in care environments. Its High-Efficiency Particulate Air (HEPA) filter captures 99.97% of airborne particles as small as 3 microns, effectively removing pollen, dust and mould spores. For elderly residents, especially those with respiratory conditions, this protection can ease symptoms and enhance wellbeing.

Long praised for its odour-neutralising technology, Smell Away® now integrates its premium RC412 Australian activated carbon with a proprietary additive to tackle common

care home smells – from food and cleaning agents to incontinence and smoke – discreetly and efficiently.

Designed for ease of use, the compact, quiet unit fits seamlessly into bedrooms, treatment rooms, and communal areas. It requires no installation, operates with low energy consumption, and offers a long filter life of up to two years. Free delivery is available across the UK and Ireland, with special rates for care homes purchasing multiple units. "Air quality has a direct impact on wellbeing," says Gareth Williams of Smell Away Ltd. "This filter isn’t just about cleaner air – it’s about creating a more dignified, comfortable environment for residents and staff."

With growing attention on indoor air standards, Smell Away® provides a practical, cost-effective tool for care homes committed to delivering safer, more pleasant living spaces – one breath at a time.

For further information see the advert below or visit www.smellaway.com/carer

HYGIENE & ODOUR CONTROL

Oxy-Gen Powered® Air-Care Range

Part of Velair Group Limited, established 2012. Enviro-Save supplies costeffective and environmentally friendly washroom solutions, as well as being the Master Distributor for the Oxy-Gen Powered® air-care range in the UK and Republic of Ireland.

Oxy-Gen Powered® is the only technology that harnesses the power of pure oxygen to guarantee the delivery of fragrance into the air continuously, consistently and accurately for the entire duration of the cartridge life.

This innovative system is based on fuel cell technology that is used in the pharmaceutical industry to deliver drugs to human beings and animals.

Oxy-Gen Powered® technology is simple, reliable and cost-effective.

All Oxy-Gen Powered® fragrance cartridges contain Neutra-Lox, our proprietary odour eliminating ingredient that is extremely effective against the smell of urine, faeces, body odour, tobacco, pet malodour, kitchen odour, mould, mildew and more. Unlike other systems that only mask odours, Oxy-Gen Powered® cartridges eliminate odours and release fragrance effectively and continuously. Carbon footprint approved, and 100% recyclable cartridges; choose Oxy-Gen Powered® for cleaner air and a cleaner earth.

With no added solvents, alcohols, CFCs, VOCs or propellants, our Oxy-Gen Powered® cartridges contain 100% pure fragrance oil and are a safe choice for any facility.

See the advert on this page for further information.

Angloplas Dispensers Help Reduce the Risk of Cross Infection

Angloplas are a UK manufacturer who specialise in producing dispensers for the health and hygiene industry. Although these are designed to keep the workplace tidy and uncluttered they are, more importantly, built knowing the control of healthcare-associated infections (HCAIs) are a priority for healthcare providers, and who are employing a combination of infection prevention and control strategies, including hand hygiene, cleaning, training and the adoption of new technologies, to tackle the problem.

proven Antimicrobial PVC with silver ion technology and which is exclusive to Angloplas. This helps reduce the risk of cross infection by stopping the growth of bacteria and mould and works continuously for the lifetime of the product, reducing levels of bacteria such as MRSA, E Coli, Legionella, Salmonella and mould by up to 99.99%.

For non-clinical environments

As a result, a wide range of infection control products and technologies are emerging on the market, including antimicrobial technology. Angloplas’ range of dispensers are produced in the world’s first

Angloplas has recently launched its new Budget Range of products which are made to the same exacting standards as the antimicrobial protected ones but with lower price tags.

You can order Angloplas products directly from its website at www.angloplas.co.uk

CALL AND FALLS

Alarm Radio Monitoring - Wireless Nurse Call & Staff Alarm Systems

Alarm Radio Monitoring is the market leader in the design, manufacture and installation of bespoke, endto-end, wireless alarm systems and solutions for the healthcare, leisure, custodial and education industries.

We have been providing wireless alarm and nurse call systems for over 30 years. Supplying care homes and hospitals with an essential lifeline that supports the delivery of outstanding care.

We believe in excellence which translates into:

Advanced Technology

Industry-leading wireless alarm technologies and software

Bespoke Solutions

We design systems to your needs rather than your team having to work around the system

Innovative Design

Pushing boundaries with the reliability that comes from decades in the industry

Flexible Finance Options

Ensuring organisations of any size can provide safety for their staff and clients

24 Hours a Day, 365 Days a Year Service

Your ARM service team is on hand, on the phone, on-site or return to base, whether you have a service contract or not

For further information, see the advert below or visit www.arm.uk.com

Innovative Fall Prevention Solutions by Medpage

Modern nurse call monitoring systems represent a transformative advancement in residential care, bridging the gap between resident independence and professional oversight. These sophisticated platforms extend far beyond traditional emergency buttons, offering comprehensive monitoring solutions that support dignity whilst ensuring safety and prompt response to care needs.

The fundamental purpose of nurse call systems lies in empowering residents to maintain control over their care environment. When individuals can easily summon assistance, anxiety decreases and confidence increases, directly supporting psychological wellbeing and independence. This empowerment proves particularly vital for residents with mobility limitations or cognitive concerns who may otherwise feel vulnerable or isolated.

Recent Care Quality Commission reports consistently highlight response times to resident calls as key indicators of care quality. Effective monitoring

systems provide objective data demonstrating compliance with regulatory requirements whilst supporting continuous quality improvement initiatives.

Medpage’s commitment to innovation and quality is evident in their product range. Each solution is designed with the user’s safety and convenience in mind, making them a trusted choice for caregivers and healthcare providers alike.

By investing in these advanced fall prevention tools, families and facilities can create safer environments for those at risk. Medpage continues to lead the way in providing practical, reliable solutions that make a real difference.

For more information, visit Medpage’s official website or contact their team to explore these products further. Safety starts with the right tools, and Medpage delivers just that. www.easylinkuk.co.uk T: 01536 264 869

For more information, see later in this feature.

Wireless Nurse Call & Staff Alarm Systems

Data Analysis software provides a full audit trail of events

The all-new call logging software from ARM enhances the functionality of your care call system dramatically.

• It can help you track the quality of your service to your residents.

• It can help you demonstrate compliance with your aims and best practices, both to relatives and to authorities.

• It can help you find bottlenecks in service provision, track staffing requirements, and allow you to ensure staff are meeting expectations.

• Most importantly, it provides assurance that you know and can demonstrate what is happening in your care home.

The wireless ARM Nurse Call system has been developed over 30 years with both the client and user in mind.

It enables staff to efficiently answer calls, making the management of resources more flexible and provides the functionality you would expect of any nurse call system.

The system is quick and easy to install and works wirelessly, using radio communication between both the call points and the system infrastructure.

Call messages can be sent direct to staff to speed up response times and can also be integrated to work with smart phones & messaging.

NURSE CALL AND FALLS

Fall Savers - Affordable Fall Monitoring Solutions

Fall Savers®, are an experienced market leading healthcare provider of resident safety solutions for over 15 years.

FALL SAVERS ® WIRELESS MONITOR

Eliminate all cables with our new generation falls management solutions!

Upgrade your falls programme with the latest technology from Fall Savers®. The NEW Fall Savers®

Wireless eliminates the cord between the monitor and sensor pad. This results in less work for nursing staff, improved safety for patients and reduced wear and tear on sensor pads. Wireless advantages include the ability to use one monitor with two sensor pads simultaneously and support for many new wireless devices.

BENEFITS INCLUDE:

Safer for patients; less work for staff Bed and chair pads available

One monitor works with two sensor pads Integrates with most nurse call systems

A variety of options, including:

Floor sensor mat

Wireless door/window exit alerts

TREADNOUGHT

®FLOOR SENSOR PAD

The TreadNought® Floor Sensor Pad is built to last with a durable construction that far out lasts the competition. Our anti-bacterial floor sensor pad is compatible with most nurse call systems or can be used with a portable pager to sound an alert when a person steps on to the sensor pad. Caregivers typically place the sensor pad at the bedside, in a doorway or other locations to monitor persons at risk for falls or wandering. An optional anti-slip mesh reduces the potential for slippage on hard surface floors.

FEATURES INCLUDE:

Connects directly to most nurse call systems

High Quality anti-bacterial Floor Sensor Pad

Large Size Pad: Measures (L)

Blaucomm Ltd - Telecommunications & Networks

Blaucomm’s Nurse Call Messaging Service (NMS) is the market leading solution to remove the dependency on noisy nurse call panels and pagers, through its intelligent software, which delivers the alerts straight to the care staff who need them.

Care homes are rapidly introducing smartphones for digital care planning and eMar - now, the same devices can be used to receive the nurse call alerts they need for the residents under their care.

Furthermore, Blaucomm NMS is deeply linked into Person Centred Software MCM, so call bell data is linked straight to care plans. This unlocks a huge benefit to care homes to enhance the staff performance with how they accept and respond to residents, which ultimately promotes better response times and visibility for management to audit their performance.

The best part is that Blaucomm NMS links into your existing nurse call system - we work with all major

MENTION

brands such as Aidcall, ARM, Courtney Thorne, C-TEC, ENS, Intercall, Medicare, SAS and TeleAlarm.

Care operators are constantly recognising Blaucomm NMS for its reliability and dependability to their care operations, which is why we’ve been chosen time and time again over other solutions.

Head of IT Trudi Harrow at WCS Care had this to say about Blaucomm NMS:

“We find Blaucomm is a genuinely fantastic company with a reliable product.

"We would highly recommend this to anybody who wants to replace expensive pagers and silence those annoyingly loud nurse call screens!” To find out more about Blaucomm NMS, visit

CARER WHEN RESPONDING TO ADVERTISERS

NURSE CALL AND FALLS MONITORING

Innovative Fall Prevention Solutions by Medpage: A Comprehensive Look

Falls are a significant concern for vulnerable individuals, especially seniors and patients at risk. Medpage, a leader in assistive technology, offers a range of cuttingedge products designed to enhance safety and provide peace of mind for caregivers and families. Here’s an in-depth look at some of their standout solutions:

MPRCG1 (2023) BED LEAVING DETECTION ALARM WITH CAREGIVER RADIO PAGER

The MPRCG1 is a comprehensive system tailored for fall prevention in domestic, commercial, and NHS care settings. This all-inclusive kit includes a bed pressure mat sensor, a BTX21-MP alarm sensor transmitter, and an MP-PAG31 radio pager. The system is designed to alert caregivers when a patient leaves their bed, reducing the risk of falls. Key features include:

Wireless Alerts: Notifications are sent to the caregiver’s pager via tone or vibration.

Customizable Alarm Delays: Options for instant, 15-minute, or 30-minute delays.

Durable Design: Antimicrobial and disinfectant-resistant materials ensure longevity. Ease of Use: Minimal installation required, making it user-friendly and portable.

HDKMB2 HOSPITAL DISCHARGE KIT FOR FALLS RISK PATIENTS

The HDKMB2 is a thoughtfully curated kit aimed at supporting patients transitioning from hospital to home care. It includes essential tools to mitigate fall risks and promote recovery. This kit is ideal for caregivers seeking a comprehensive solution to enhance patient safety during the critical post-discharge period.

CMEX-21 MULTI-PORT WIRELESS SENSOR INPUT EXPANDER FOR NURSE CALL CONNECTION

The CMEX-21 is Medpage’s latest innovation, designed to integrate seamlessly with existing nurse call systems. This multi-port expander allows for the connection of multiple wireless sensors, enhancing the

monitoring capabilities of healthcare facilities. Its versatility makes it a valuable addition to any care environment, ensuring timely responses to patient needs.

RON-WC2 WATERPROOF DISABLED PULL CORD ALARM TRANSMITTER WITH WIRELESS ALARM RECEIVER

The RON-WC2 is a robust solution for disabled individuals requiring immediate assistance. This waterproof pull cord alarm is ideal for use in bathrooms and other high-risk areas. Paired with a wireless alarm receiver, it ensures that help is just a pull away. Features include:

• Waterproof Design: Suitable for wet environments.

Wireless Connectivity: Reliable transmission to the alarm receiver.

• Ease of Installation: Simple setup for quick deployment.

WHY CHOOSE MEDPAGE?

Medpage’s commitment to innovation and quality is evident in their product range. Each solution is designed with the user’s safety and convenience in mind, making them a trusted choice for caregivers and healthcare providers alike.

By investing in these advanced fall prevention tools, families and facilities can create safer environments for those at risk. Medpage continues to lead the way in providing practical, reliable solutions that make a real difference.

For more information, visit Medpage’s official website or contact their team to explore these products further. Safety starts with the right tools, and Medpage delivers just that. www.easylinkuk.co.uk

T: 01536 264 869

Courtney Thorne Leads the Way in Wireless Nurse Call Technology for UK Care Homes

Courtney Thorne, a long-standing innovator in healthcare communication systems, is setting new standards in the care home sector with its advanced wireless nurse call technology—designed to improve resident safety, enhance staff efficiency, and support a more responsive care environment.

With over 30 years of experience serving the UK healthcare market, Courtney Thorne’s systems are now trusted by thousands of care homes nationwide. Unlike traditional hardwired solutions, their wireless nurse call systems offer non-invasive installation, scalability, and smart analytics—making them ideal for both new builds and retrofit projects.

“At the heart of our technology is the belief that better communication leads to better care,” says Graham Vickrage, Managing Director at Courtney Thorne. “Our wireless systems not only reduce response times but also empower staff

with the tools they need to deliver safe, person-centred care.”

Care providers are increasingly choosing wireless systems for their flexibility, reliability, and cost-effectiveness. With a full suite of accessories—including neck pendants, door monitors, fall detection, and bed sensors—Courtney Thorne systems can be tailored to meet the specific needs of each home and resident.

In an industry where compliance, safety, and staff pressures are always front of mind, Courtney Thorne provides more than just products—they offer ongoing support, training, and a commitment to innovation that helps care homes futureproof their operations.

For more information or to book a free demo, visit www.c-t.co.uk or contact info@c-t.co.uk.

Primera Healthcare’s Digital Leap with PASS by everyLIFE

Adult social care is changing fast. Across England, providers are swapping paper and patched-together systems for complete digital records, in step with the government’s Digitising Social Care programme.

Primera Healthcare, which supports people at home in Birmingham and London, has moved early and decisively.

The team started 2025 by upgrading their older care system to Allin-one PASS, adding digital care planning, rostering and finance tools so that every part of the service now sits under a single platform.

The switch felt less like a software update and more like turning on the lights. Travel times, staff skills and visit continuity now feed automatically into the rota, so late or missed calls are spotted and fixed before they become problems.

Medication notes flow straight into electronic MAR charts, and live GPS data shows managers exactly where carers are, cutting the need for frantic phone calls on busy shifts.

Most striking of all is GP Connect. With one tap, authorised staff can see up-to-date diagnoses and prescriptions, saving time and keeping visits focused on the person rather than the paperwork.

“The transition was seamless,” says Shaelene Dewar, Quality Assurance Auditor. “The journal view gives us a live window on the whole business, and the Data Creation Team at PASS built our new

The Benefits of AI in Social Care

3. ENHANCED MONITORING

is

finding its

care settings, the impact it can have is huge.

Here’s a closer look at why AI is set to make waves in social care:

1. BOOSTING EFFICIENCY

AI can help handle those resource-draining tasks in seconds. Whether it’s crunching a mountain of data, summarising care notes, or suggesting next steps, it frees up your team to do what they do best.

It can also improve communication, such as helping new team members quickly access policies or answer routine questions without waiting for assistance. By handling these background tasks, AI allows organisations to redirect resources to other core priorities.

2. ENSURING PERSON-CENTRED CARE

AI can support your teams when providing persona-centred care by analysing data over time, so they can build tailored plans that align with each individual’s goals, preferences, and abilities. It can even predict future needs, flagging issues before they arise so your team can act proactively.

Care organisations often operate round-the-clock, and AI can offer real-time monitoring to support this. For example, AI can highlight subtle behavioural changes, like someone sleeping poorly or becoming more withdrawn. These insights can alert your teams to potential concerns early, which means better, faster decisions can be made to support your clients.

For organisations, this level of tracking ensures care quality stays high, without adding to the workload. It’s like having an extra layer of support that’s always on duty.

4. EMPOWERING TEAMS

AI is here to help empower your care teams, not replace them. AI tools can provide instant recommendations or resources, which could help your newer employees confidently manage unexpected situations. Similarly, AI can assist with summarising care notes or giving quick access to up-to-date best practices, helping your teams provide the high-quality care they work so hard to deliver.

5. OPTIMISING COSTS

One of the big wins of AI is its ability to do more with less. By automating tasks and making resource allocation more efficient, it

forms in record time. GP Connect is brilliant. Reliable information in seconds, and the new charts help us spot patterns we never saw before.”

Those changes have delivered quick, concrete gains. Oversight is tighter, risk is lower, and staff spend more minutes each day with the people they support.

Everything is logged, time-stamped and ready for inspection, which reassures families and pleases regulators.

As everyLIFE Technologies marks ten years of PASS, Primera’s experience shows what the next decade can look like when digital tools are placed at the heart of care.

Good care can always get better, and better starts with digital.

Ready to explore your own next step? Visit www.everylifetechnologies.com or call the everyLIFE team to see how PASS can help your service.

can help organisations manage tight budgets without compromising on care.

AI can even help reduce staff turnover by easing workload pressures, which means savings on recruitment and training costs too. Plus, because AI solutions are scalable, it can adapt to your organisation's needs.

THE FUTURE OF AI IN CARE

AI in social care isn’t about replacing people with tech. It’s about giving your teams the time, insights, and tools they need to focus on the people they care for. That’s why OneAdvanced AI, the first UK hosted fully secure, private AI tool for businesses, was created. OneAdvanced AI can help care providers improve efficiency, deliver person-centred care, and empower teams, all while safeguarding your data. This marks a significant step towards a more innovative and sustainable future in social care.

Find out more at: www.oneadvanced.com/ai

See the advert on the back cover of this issue for further info.

TECHNOLOGY AND SOFTWARE

Online But Unsupported: How Care Providers Can Help People Stay Safe Online

A new report from the Digital Care Hub, Online But Unsupported, highlights the vital role care homes and other care providers play in supporting people with learning disabilities to stay safe online.

Digital access is now a routine part of life. People use the internet to keep in touch with family and friends, follow hobbies, do their shopping, and increase their independence. But alongside the many benefits come real risks—and people need the right support to manage them.

The research, commissioned by Better Security, Better Care and delivered by Cyber Champions, found that while many people with learning disabilities feel confident using the internet, fewer feel confident about keeping themselves safe.

Key challenges identified include:

• Only 31% of people knew how to spot a fake email or scam

Nearly 30% didn’t know how to change privacy settings on social media

Almost a quarter weren’t sure how to update device security

Some people had been tricked into sharing inappropriate images, not realising the risks or consequences

Others struggled to tell the difference between online and real-life friends

Carers also raised concerns about online grooming, sexting, bullying via messaging apps, and people oversharing personal information.

Care home staff, volunteers and family members are central to helping people manage these risks. But the report found that carers often don’t get the practical training or support they need.

89% of staff support people online at least once a month

25% had received little or no training in digital safety

• 69% said their training was annual but not tailored to real-life situations

• Around 30% said they didn’t know how to set up two-factor authentication or update device security

“There’s a gap between people’s confidence in using the internet and their ability to spot risks and stay safe,” said Michelle Corrigan, Programme Director at Better Security, Better Care. “This can lead to people with learning disabilities being targeted online or unintentionally putting themselves in danger. Care providers have a real opportunity to help close this gap.”

The report calls for care providers to invest in regular, scenario-based training for staff—moving beyond tick-box approaches. It recommends using role-play and real-life stories to help people with learning disabilities understand online safety in simple, everyday terms.

“We need to make online safety part of everyday conversations in care,” said Samantha Leonard, Co-Director of Cyber Champions. “Staff don’t need to be tech experts, but they do need to feel confident talking about online risks, noticing red flags, and knowing where to go for trusted support.”

The report also encourages care organisations to build a culture where staff can share new threats, ask questions, and learn together. By doing so, care providers can help people with learning disabilities enjoy the digital world safely and confidently.

Free resources and guidance are available at: www.digitalcarehub.co.uk/OnlineButUnsupported

CQC Compliance: The Importance of Up-to-Date Policies and Procedures

In today’s regulated care environment, having clear, current, and wellcommunicated health and social care policies is essential for delivering safe, compliant services. The Care Quality Commission (CQC) now places increasing emphasis on how policies are implemented and understood—especially during registration and inspections.

Outdated or poorly communicated policies can significantly impact your CQC rating. Even if documentation is comprehensive, failure to ensure staff understand and follow procedures may lead to a “Requires Improvement” or even “Inadequate” rating under the ‘Effective’ domain. Well-maintained policies promote consistent standards across care teams and help safeguard services when incidents arise. In regulatory investigations, the first request is often to review relevant policies—making accuracy and accessibility key to reducing legal and compliance risks.

However, keeping policies up to date is challenging. Constant changes in legislation, best practice guid-

ance, and case law mean that policies can quickly become obsolete. W&P has been a trusted provider of CQC-ready care policies and procedures for over 20 years. Our expert team monitors industry developments to ensure your policies remain fully compliant.

Our Online Policy Portal simplifies policy management. With just a few clicks, providers can update content, distribute documents to staff, track confirmations, and monitor compliance via a real-time dashboard. You can even provide temporary read-only access to inspectors—demonstrating transparency and accountability instantly.

Ensure your care service meets CQC expectations with fully up-to-date, easily accessible, and well-communicated policies.

Email: info@wandptraining.co.uk

Call: 01305 767104

for details.

Photo by Alexander Grey on Unsplash

Lost Time and Costs Start with Your Rotas

By Becky Mundie, RotaCloud (https://rotacloud.com)

How much time do you spend on admin?

How long are you locked away in your office to make the rota, only having to go back again and again for amends? How often have you realised you’re understaffed, resulting in overspending on agency staff? How frequently do payroll errors, messy audit trails, and chasing staff who missed a shift update occur?

It’s constant, the stress of it all. It’s enough to carry the care of your service users on your shoulders without being overwhelmed every day by repetitive admin and errors. You never thought you’d be spending more time amending schedules, chasing for cover, and correcting issues than your actual job.

But those inefficiencies — staff shortages, payroll errors, missed shift updates, and multiple spreadsheets you juggle — cost you money, time, staff retention, and, in some cases, compliance.

It’s easy to suggest investing in budgeting tools or certain tech to help you understand spending before it happens and to automate certain processes. Budgets are tight in care, after all. But there are simple fixes to cut your operating costs without cutting back on care if you can’t yet turn to digital systems.

Cutting costs doesn’t just mean spending less. It’s about making smarter decisions – reacting to and fixing

the cause of the problem, not the effect. And it all starts with your rota.

There are ways to take better care of your rota, which will, in turn, improve efficiency and staff morale.

One main way: putting your staff first.

First, give your team more say in when they work by allowing them to submit their availability. Try making a rolling rota with a mix of most and least preferred shifts so everyone gets a fair share of them. It means far less admin for you when the rota repeats, far fewer last-minute amends, a more accurate payroll, an easier audit trail, and no more miscommunications on when everyone’s working.

Second. Share rotas at least two weeks in advance. Doing so allows enough time to make amends and for everyone affected to be updated. Sticking to this process is more efficient, which means less admin – which means more time to focus on service users.

Third. Put in a more seamless process for holiday requests. Whether a submitted form or limiting to one means of messaging, sticking to one process means fewer lost or forgotten requests and much less paperwork. Plus, allow staff to arrange shift swaps themselves, leaving managers to simply approve or deny. Again, less time on admin means more time for service users.

All in all, your saviour is flexibility. Flexibility in rotas means less admin for managers, more efficient teams and safe staffing levels, happier staff (and higher retention rates), and, in return, happier service users – all saving costs in the process. After all, when you aren’t making last-minute changes or relying on agency staff to cover no-shows, you stick to the staffing levels and labour budgets you’ve forecast. So long, overspending, lost time, and inefficient processes.

Care Audit Tool the Next Generation of Audit Software

Technology is a key part of the CQC’s improvement agenda; especially when it comes to how care services record performance during inspections.

THE PROBLEM

Many care providers want to move away from pen and paper-based audits and spreadsheets, but most software lacks the capability and flexibility to handle the complexity of the CQC requirements and ratings structure – leading to gaps in oversight and accountability.

THE SOLUTION

Drawing on our experience providing CQC improvement support, we developed an easy-to-use care audit platform designed to help care providers stay on top of their compliance obligations with the user in mind and the CQC framework at its core.

Our Enterprise Care Audit Tool enables care providers to improve oversight and respond to CQC requirements with confidence — delivering greater visibility, accountability, and control.

Now, we’ve made that same expertise and capability more accessible.

Our new cloud-based version is built on the same trusted foundation, giving providers of all sizes a faster, more flexible way to manage compliance with ease.

KEY FEATURES

• CQC-Aligned Dashboard - View audit outcomes and actions against CQC rating thresholds, with drill-down visibility for full organisational oversight.

• 100+ Ready-to-Use Audits - Covering all core operational areas including Care, Health & Safety, Estates, Catering, HR, and more.

• 2,000+ Question Library - Choose from a comprehensive library of questions, each aligned to statutory regulations and the CQC inspection framework.

• Automated Action Management - Audit outcomes that require follow-up are automatically fed into the dashboard and actions portal for clear accountability and tracking.

Reporting - Access a suite of structured reports to support internal reviews and inspection readiness.

• Engagement Surveys - Collect feedback from staff, service users, and relatives STRESS LESS. TRACK MORE. BE READY.

If you’re spending hours chasing paperwork or stressed about being prepared for any inspection any day

- Care Audit Tool can help.

Website: careaudittool.co.uk

Email: info@careaudittool.co.uk

Phone: 0333 577 0807

TECHNOLOGY AND SOFTWARE

Vision for Smarter, Stronger Care

Learn with

Purpose. Care

QCS x Carebeans, the UK’s leading digital provider of compliance, care management and workforce solutions for the adult social care and support sector, announces the launch of QCS Learning Centre - a powerful new addition to their growing ecosystem of connected tools built to help providers deliver safer, smarter care.

Developed in partnership with CareTutor, a trusted training expert with over 20 years’ experience in the care sector, QCS Learning Centre offers accessible, accredited and engaging video-based training designed specifically for frontline care teams.

“We’re building the future of digital care,” says Nikki Walker, CEO at QCS. “The QCS platform is about more than just ticking boxes. We’re creating an intelligent, joined-up system where compliance, care management and training all work together – backed by rich data that powers our AI integrations, all driven by realworld care and support challenges, designed to give time back to providers when they need it most.”

A CONNECTED ECOSYSTEM – SMARTER TOGETHER

with

Confidence. Build for the Future

QCS Learning Centre is fully integrated into the wider QCS x Carebeans platform, which brings together care planning, rostering, audits, mock inspections, policies and training into one seamless digital experience. This connected approach means that care and support teams can respond faster, train smarter and make better decisions - all in one place.

Whether you’re running a care home, a domiciliary service or supported living provision. Every part of the system works together to reduce admin, keep you inspection-ready and support better outcomes for the

people you care and support for.

Luke Bond, Managing Director at CareTutor, adds “QCS Learning Centre is more than just another training tool. It’s the next step in supporting a stronger, more confident workforce - providing engaging and interactive, video-led courses designed and created by CareTutor specifically for the adult social care sector”.

What QCS Learning Centre Delivers:

Accredited, video-led training developed by sector experts

• Smart tracking and reporting to keep training up to date and inspection-ready

Designed for real-world care and support - simple to use and quick to deploy

Supports staff development, retention and quality improvement

Future integration roadmap with the full QCS x Carebeans system planned BUILT FOR THE SECTOR. BACKED BY AI.

With AI-powered features running across QCS x Carebeans platforms – the rich data within the system enables intelligent audit tools to real-time alerts and automated policy updates - QCS Learning Centre is part of a long-term vision to reduce admin, raise care quality and give providers back the time they need to provide and evidence quality care and support.

READY TO SEE IT IN ACTION?

Explore the QCS Learning Centre today and see how it can support your service so you can be assured your team is skilled, confident, and able to provide higher-quality care and support.

https://www.qcs.co.uk/qcs-learning-centre/

PROFESSIONAL AND FINANCE

Is Your Care Home Struggling Financially? Here Are The Options Available To You

By Eleanor Stephens, Senior Solicitor – Insolvency at law firm Harper James

The UK care sector is under significant financial pressure with rising costs, workforce shortages, and longterm underfunding pushing many care providers towards breaking point. These challenges have only intensified following recent Budget announcements, with increases in the National Living Wage and National Insurance placing further pressure on already resource-stretched organisations.

Recent findings from the Care Provider Alliance paint a stark picture.

A survey of over 1,100 care providers revealed that 73% expect to refuse new care packages, 77% are drawing on reserves, 64% anticipate redundancies, and 22% are considering closing altogether. These figures represent more than just operational strain; they signal a threat to vulnerable adults who rely on essential care, families who depend on support, and dedicated staff who risk losing their livelihoods.

Despite the severity of these challenges, care providers are not powerless. There are practical steps and strategies that can help navigate financial distress and build resilience for the future. In this article, Insolvency Solicitor Eleanor Stephens discusses how you can identify if there are cash flow issues in your business and the steps you can take as a care home provider.

HOW CAN CARE HOME OPERATORS RECOGNISE THE EARLY WARNING SIGNS OF FINANCIAL DISTRESS?

Financial distress rarely arrives without warning, recognising the signs early allows care providers to take action before problems escalate. Common warning signs include difficulties managing cashflow, increasing reliance on short-term borrowing or reserves, and delays in paying suppliers, landlords or HMRC. Indirect indicators, such as rising staff turnover, difficulties recruiting, or pressures around meeting regulatory standards, can also point to underlying financial stress. Directors, no matter the sector, have a legal duty to act in the best interests of creditors once a business faces potential insolvency. Ignoring warning signs not only reduces the chance of recovery but also increases the risk of wrongful trading, which can lead to personal liability.

What steps can care home providers take?

Start with a detailed financial health check, this includes reviewing cashflow forecasts, profit margins, and liabilities. Identify immediate pressures and longer-term risks. This step is not just for the finance team, senior leadership, including operations and HR, should understand the business’s financial position to work together on solutions. Its imperative to ensure you maintain an accurate and up to date financial picture so all directors are aware of the realistic financial situation and

can make decisions based on up to date information.

Engaging with key stakeholders early is an important step. Open conversations with lenders, landlords, suppliers, and local authority commissioners can create opportunities to renegotiate terms, extend payment deadlines, or secure additional support. Many stakeholders would rather help a business recover than see it fail.

Cost structures should be reviewed carefully. Are there areas of spend that can be reduced without affecting care quality? Are contracts still fit for purpose, or could they be renegotiated? Are there opportunities to refinance or access new funding?

UNDERSTANDING YOUR BUSINESS’ RESTRUCTURING AND INSOLVENCY OPTIONS

In the care sector, financial pressure can build gradually, rising operating costs, staffing shortages, and delayed local authority payments can impact cash flow. For many business owners, the word ‘insolvency’ can feel like a last resort, or something to be avoided at all costs. But in reality, insolvency and restructuring processes are there to help businesses, not punish them.

If your care home is facing financial difficulties, understanding your options early can make all the difference. A legal process such as administration is designed to give viable businesses the breathing space they need to stabilise, restructure, and recover.

Here are the most common routes and options: COMPANY VOLUNTARY ARRANGEMENT (CVA)

A CVA is a legally binding agreement between a company and its unsecured creditors, typically to repay debts over a fixed period, often at reduced amounts.

The key advantage is that the business can continue trading while the CVA is in place. Directors stay in control, and staff, residents, and suppliers can experience minimal disruption.

How it works:

• The company proposes a repayment plan, usually spread over 3–5 years

• Creditors vote on the proposal at least 75% (by value) must agree for it to proceed

• Once approved, all unsecured creditors are bound by the terms

• The business continues to operate under the supervision of an insolvency practitioner

Why it works well in the care sector:

• Preserves continuity of care and minimises disruption for residents

• Retains jobs and protects staff morale

• Can prevent reputational damage by avoiding formal insolvency proceedings like liquidation

• Shows creditors that you’re taking proactive steps to meet obligations ADMINISTRATION

Administration is a formal insolvency process where control of the business passes to a licensed insolvency practitioner (the administrator). Their role is to act in the best interest of creditors and try to rescue

the business where possible.

During administration, the company is protected by a legal “moratorium”, meaning creditors can’t take enforcement action without the administrator’s consent or court approval.

What administration can achieve:

• Restructure the business to cut costs or exit loss-making contracts

• Sell the business as a going concern, preserving value and jobs

• Deliver a better return to creditors than an immediate liquidation Why this matters for care homes:

• Resident care can continue while the administrator explores rescue or sale

• It creates space to secure investment, agree a pre-pack sale, or restructure leases and liabilities

• Essential suppliers (e.g. food, utilities, medical services) are more likely to continue supply during a managed process LIQUIDATION

Liquidation is the process of closing down a company in a structured and lawful way. Assets are sold, creditors are repaid in order of priority, and the business is removed from the Companies House register. There are two main types:

• Creditors’ Voluntary Liquidation (CVL): initiated by directors when the business is insolvent and can’t continue trading

• Compulsory Liquidation: initiated by a creditor via court proceedings

What happens in liquidation:

• All trading ceases

• A liquidator is appointed to sell assets, settle debts, and distribute any remaining funds

• Employees are made redundant (with access to redundancy pay and other statutory entitlements)

• Directors’ duties continue during the process and are reviewed by the liquidator

When liquidation is appropriate:

• The business has no realistic prospect of recovery

• There are more liabilities than assets

• Continuing to trade would risk further losses or wrongful trading by directors

For care businesses, liquidation should be a last resort, but if recovery isn’t possible, it can allow directors to close the company in a way that meets legal obligations and limits personal risk.

SUMMARY

Many care homes in the UK are under real financial pressure. Rising costs and cash flow issues are making it harder to keep things running smoothly. Acting early is key: review your finances, talk to lenders and suppliers, and seek professional advice. Options like CVAs and administration can help restructure and protect your business, while liquidation should only be a last resort. Throughout the process, maintain clear communication with residents, families, and staff prioritising their wellbeing.

New Immigration Rules A Huge Setback For The Social Care Sector As Overseas Care Worker Route Closes

The Home Office has announced major reform of the Immigration Rules and the changes came into effect on 22 July 2025.

New rules were laid in Parliament on the 1st July 2025, which see skills and salary thresholds rise to the previously set RQF level 6, overseas recruitment for care workers to end, and between 100 and 180 occupations no longer eligible under the skilled worker visa route.

The new Immigration Rules came into force on 22 July 2025.

There is no doubt that the UK’s social care system will suffer from the UK government tightened immigration rules.

One of the major changes which will directly affect the social care sector is the Skilled Worker entry clearance applications for care workers (SOC code 6135) and senior care workers (SOC code 6136) being closed on 22 July 2025.

The government’s position is that care providers can recruit from the regional care partnerships which have a significant pool of displaced care workers. Furthermore, the government believe that resident workers can be trained to carry out these roles. However, both of these approaches are flawed.

The displaced workers pool will eventually diminish and there is no real plan to identify where the social scare sector will recruit for the carer and senior carer roles.

Key Takeaways: What Steps Should Care Providers Take Now

Providers holding a sponsor licence should carry out a full audit of their HR processes and the five areas of compliance under the sponsor guidance. Take advantage of the Aston Brooke Solicitors UKVI mock audit service. Please contact Mr Kashif Majeed and email km@astonbrooke.co.uk to book an appointment.

In addition to the above, the following action must be undertaken as a matter of urgency:

Care Home Finance from Global Business Finance

Global assists clients throughout the U.K. who specialise in the healthcare sector to achieve their objectives of purchase, development and refinance.

We have organised over £1.8bn for clients in the past 30 years, providing clients with competitively priced funding to refinance existing debt, ease cashflow and develop businesses further. From helping clients make their first purchase through to allowing groups to grow significantly in size we assist at every stage of your business expansion.

Every proposal is individual and deserves to be treated that way, so we hope you will allow us to be of assistance to you and call us to chat through your plans and requirements, I am sure we will be able to tailor a facility to your requirements. Call us on 01242 227172 or e-mail us at enquiries@globalbusinessfinance.net

1. Sponsored Migrants Salary Audit

As there are no transitional arrangements for the new salary thresholds, employers must review the salaries of all sponsored workers. If you are assigning CoSs on or after the 22 July 2025, you must meet the new salary thresholds to ensure compliance of the rules.

2.Compliance of the Skill Level Threshold

Please ensure compliance of any roles filled which fall below RQF level 6 and that they also appear on the Temporary Shortage List and the Immigration Salary List.

Please ensure that any roles sponsored under SOC code 6135 and 6136 are for existing staff who have been employed in the business for at least three months.

There are more changes to come later this year which include:

1. Increasing the immigration skills charge

2. Increasing the English language requirements across the immigration system.

For clear and comprehensive advice on the new rules, its implementation and how it affects your business,

please contact Mr Kashif Majeed, Director at Aston Brooke Solicitors. Email: km@astonbrooke.co.uk

Eden

Alternative - It’s Time to Change the Way We Care

"23 years, operating 4 Devon Nursing homes, has been pretty tough, as anyone in social care, knows, only too well. And if it was hard already, after 2024 budget, it's just got harder. Anyway, at heart, I am just customer of Eden Alternative, and it was a stroke of luck to come across this whilst on holiday in New Zealand in 2009. It started in USA in 1994 and now runs in 22 countries.

it's a programme that is straight forward, tried and tested for 30 years and really works. Its member care organisations generally become trainers for their own teams, and run it themselves. The programme is run in person over 2-3 days or online 1 hr a wk for 7 weeks. You choose.

The fact that I am now involved with this not-forprofit organisation (in the UK area) came about when one of the 2 main UK directors died suddenly just before Covid. But it's something I have run with for 11 years to help make 'vision' a reality, not a struggle. So, being both a customer and helping the admin seems quite natural.

It is a modern philosophy of care, but moreover,

It addresses loneliness, helplessness and boredom and operates through 10 principles to underpin 7 critical domains of wellbeing. Moreover, it's effective, transformational and really works. As residents, and team members wellbeing, matter so much it's a must, in my opinion. Geoffrey Cox Southernhealthcare.co.uk eden-alternative.co.uk"