How NextHome Ranked as the No. 1 Franchise in Owner Satisfaction Record-setting growth starts with bringing on the right people
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By Paige Tepping
here’s an interesting mantra at NextHome: “Humans Over Houses.” And it’s not just a catchy phrase. Rather, it speaks to the core of the company’s culture. As Vice President of Sales Charis Moreno says, “The emotional toll on buyers alone is not something that technology can help navigate with empathy. However, another human can, and our members do this like no one else every single day.” In this exclusive interview, Moreno shares how NextHome’s core belief system has helped propel the franchise to record-setting growth and achievements in the past year...and more importantly, how it’s helped real people achieve real dreams. 50 September 2021 RISMedia’s REAL ESTATE
Paige Tepping: Give us an update on the past year. Where is NextHome today? Charis Moreno: The past 18 months have been full of uncertainty and unprecedented events, yet NextHome continues to expand at a record-setting pace—2020 was our second-best year for growth, with 98 new offices joining our franchise. We project ending 2021 with 575 offices and over 5,200 members nationwide. Recent events have created a
