The UK’s Premier Taxi Publication
Edition 13 | May 2020
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CONTENT AND EDITORIAL
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TaxiPoint Chief Editor: Perry Richardson TaxiPoint Editor:
MaaS
Michael Murphy TaxiPoint Publishing & Advertising Manager:
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Lindsey Richardson Visit us online at: www.taxi-point.co.uk
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Welcome to the latest edition of TaxiPoint.
Code of Advertising practice.
It wouldn’t be an over-exaggeration to say this month has been one that shifts the way we live going forwards. The coronavirus has brought the need for social distancing and long term changes in the way we move from A to B.
The views expressed in this publication are not necessarily those of the publishers.
In this edition we look at some of those changes, what to expect when you get back in the driving seat and how the industry can adapt and move forwards. From a TaxiPoint perspective, in the last month we have launched an industry first WhatsApp news service. By joining, readers can receive one message a day with details of our top stories. During this challenging time, we understand the importance of providing the industry with an accurate and completely independent news source, and hope this gives you another way of keeping up to date.
All written and image rights are reserved by the author as displayed. Reproduction in whole or in part without prior permission from the publisher is strictly prohibited. Copyright brand TaxiPoint 2020. Creative Common image licenses displayed where applicable.
Until next month, continue to stay safe and we hope you find this month’s edition useful and informative.
Perry Richardson Chief-Editor and Licensed Taxi Driver
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DIVIDED
ARE COVID-19 PARTITIONS SAFE OR NOT?
Article written by: Perry Richardson
COVID-19 has brought us social distancing for the foreseeable future. This has undoubtedly posed problems for some working in the taxi and private hire industry, as adhering to safety guidelines based on the government’s two-metre separation advice is near impossible in some vehicles.
cannot use a screen. And, even if you can use a temporary partition, there are various responsibilities being placed on the driver.
Due to the unprecedented nature of the coronavirus outbreak, licensing authorities have reacted differently regarding whether you can or
“We obviously do not know how long this situation will last or what the demands are likely to be in the future. Accordingly the issue will be reviewed at the
Aberdeen City Council (ACC) spoke to TaxiPoint saying: “We can confirm that we would not be taking any enforcement action on licence holders For Hackney Carriage drivers owning a purpose-built for the temporary installation of protective taxi, with a sturdy partition fully separating the measures in the current circumstances, although driver’s cabin and the passengers, it shouldn’t be a the licence holder must ensure that any such problem. However, for cabbies that own or use a installation does not otherwise compromise the standard licensed saloon vehicle, the headache has safety of the vehicle or nullify the insurance for the only just begun. use of the vehicle as a taxi or private hire vehicle.
Image: DiDi
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BEYOND LOCKDOWN appropriate juncture and if it is deemed that the installations should be made a permanent feature then we would consider at that stage what regulations and safety inspections would be appropriate.” In Durham, the licensing authority are also supportive of the screens. Owen Cleugh, Durham County Council’s (DCC) Public Protection Manager, told TaxiPoint: “As a result of the coronavirus pandemic, we have received requests from members of the taxi trade wishing to install a protective screen in licensed vehicles.
May 2020 | www.taxi-point.co.uk | 6 equipment e.g. air bags
•
Must not wrap around the driver seat and create a partition between the two front seats, in addition to the rear cabin area.
DCC also requires drivers to notify them of their intentions to install the screen and provide proof from their insurer that their cover is still valid. On the flip-side, London’s regulators Transport for London (TfL) were one of those licensing authorities to tell private hire drivers they should NOT install temporary screens or partitions to their vehicles until a further “update on this issue”.
“As a result, we have produced and circulated guidance, which is consistent with many other authorities in the country, for those who wish to install a screen as a temporary measure. We Why are NHS trusts understand this may NOT using vehicles provide a degree of with temporary protection to both drivers screens if the and their customers and offer some peace of mind measure is safe? that measures may be put in place to provide a safer Graham Robinson, TfL Taxi and Private Hire Interim working environment.” General Manager, said: “We will issue an update on DCC’s guidance listed several safety standards that this issue as soon as practically possible, but in the must be adhered to when installing partitions. The meantime please do not install these (partitions) in screens: vehicles.” • Must not be permanently installed in the Outside of a licensing perspective, insurance firms vehicle also appear to be making it clear that drivers who wish to install an additional protective screen must • Must not have a solid frame notify them and discuss the subsequent • Must only be fitted by the way of either Velcro requirements. or adhesive fastenings, which can be removed Daniel Severin, Head of Business Development & from the vehicle when no longer permitted Innovation at Plan Insurance Brokers, said: “From • Must be fitted in a way that does not affect the insurers I have been speaking to, they all seem the structural integrity of the vehicle or to have no issues with these screens. However, they interfere with any manufacturer safety do all throw in two caveats.”
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The two warnings from insurers are based around drivers ensuring they don’t knowingly put in a partition that would normally mean the vehicle failing a MOT test, and not going against a licensing authority decision to restrict the use of screens.
tightly packed in passengers at any given time. Families and groups travelling in more than three will therefore potentially seek alternative transport like a more purpose-built hackney taxi or public transport.
In addition to this, Severin emphasised: “Drivers and vehicle owners MUST speak to their brokers or insurers, so that it can be recorded and noted. In most motor policy wordings it will mention something about modifications or changes to the vehicle.”
Comfort is also debatable with the passenger’s knees pressed against a divide, and his or her nose centimetres away from a screen that distorts the outside world. Losing passengers at a time when there are very few about will be a sticking point for many drivers looking to recover financially from COVID-19.
But how viable are these changes in the medium to long term? Will having a dividing screen become a standard regulatory condition of fitness in the future? The partition effectively reduces most vehicles to only being able to carry two comfortably or three
However, safely isolating a passenger and driver will no doubt be a paramount consideration when licensing authorities make the longterm decision to divide or not.
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Temporary cycle lanes and wider pavements set for UK streets The government are hoping far more people will be cycling and walking thanks to plans to boost greener, active transport, launched by Transport Secretary Grant Shapps. Pop-up bike lanes with protected space for cycling, wider pavements, safer junctions, and cycle and busonly corridors will be created in England within weeks. The £250 million emergency active travel fund is the first stage of a £2 billion investment, which is part of the £5 billion in new funding announced for cycling and buses in February. The government will fund and work with local authorities across the country to help make it easier for people to use bikes to get around; including Greater Manchester, which wants to create 150 miles of protected cycle track, and Transport for London, which plans a “bike Tube” network above Underground lines. Fast-tracked statutory guidance has been published telling councils to reallocate road space for
significantly-increased numbers of cyclists and pedestrians. In towns and cities, some streets could become bike and bus-only while others remain available for motorists. More side streets could be closed to through traffic, to create low-traffic neighbourhoods and reduce rat-running while maintaining access for vehicles. Vouchers will be issued for cycle repairs, to encourage people to get their old bikes out of the shed, and plans are being developed for greater provision of bike fixing facilities. Many more will take up the Cycle to Work scheme, which gives employees a discount on a new bike. Transport Secretary Grant Shapps said: “During this crisis, millions of people have discovered cycling whether for exercise or as a means of safe, sociallydistanced transport.” Shapps added: “When the country does get back to work we need those people to stay on their bikes and be joined by many more.”
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CONGESTION AIR QUALITY
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The lockdown period has provided an opportunity to • view how air quality in cities changes without bumper to bumper road congestion. The Mayor of London, Sadiq Khan, has published new evidence which shows the expected improvements in air quality as a result of the halving of traffic in London due to the coronavirus pandemic.
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However, the Mayor was keen to point out that London had already made huge strides in cleaning up London’s air following schemes such as • introducing the world’s first Ultra Low Emission Zone (ULEZ) in central London. In 2020, before measures to address the COVID-19 outbreak were introduced, hourly average levels of harmful gas nitrogen dioxide NO2 at all monitoring sites in central London had already reduced by 35% compared to the same period in 2017. Since lockdown measures were placed on the country there has been an additional reduction of 27% from 16 March. The report goes on to show:
There have been reductions in NO2, especially at roadside sites. Central London roadside locations have seen a fall in daily average NO2 of around 40 per cent. These reductions are in addition to those already delivered by the ULEZ. One of London’s busiest roads, Marylebone Road, has seen a reduction in daily average NO2 of 48 per cent and Oxford Street has seen a reduction of 47 per cent. Despite these improvements, London has had particulate pollution episodes during lockdown. This exposes that London’s poor air quality is not just the result of traffic pollution and further action is required on other sources, including domestic burning and agricultural emissions.
In January there were 44,100 fewer polluting vehicles being driven in the central zone every day with 79% of vehicles in the zone now meeting the ULEZ emissions standards, up from 39% in February 2017.
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Lockdown air quality improvements will support post COVID-19 push towards less congestion and more zero-emission capable vehicles
The Mayor of London, Sadiq Khan, said: “London has one of the most advanced air quality monitoring networks in the world, which has recorded how the coronavirus lockdown has dramatically improved air quality in London. But this cleaner air should not just be temporary, as Londoners deserve clean air at all times. So once the current emergency has passed and we start to recover, our challenge will be to eradicate air pollution permanently and ensure the gains we’ve made through policies such as ULEZ continue. It is critical that Government keeps this in mind as part of the country’s recovery from the pandemic.”
56% from one week to the next. Compared with the same week in 2019, the reduction was 41%. •
In Lisbon, average NO2 levels went down by 40% from one week to the next. Compared with the same week in 2019, the reduction was 51%.
Hans Bruyninckx, EEA Executive Director, said: “The EEA’s data show an accurate picture of the drop in air pollution, especially due to reduced traffic in cities. However, addressing long-term air quality problems requires ambitious policies and forwardlooking investments. As such, the current crisis and According to the European Environmental Agency its multiple impacts on our society work against (EEA), similar trends can be seen in other European what we are trying to achieve, which is a just and cities where lockdown measures were implemented well-managed transition towards a resilient and during the week of 16-22 March. sustainable society.” • In Barcelona, average NO2 levels went down Whilst the economy and finances have been hit by 40% from one week to the next. Compared hard, the argument for governments, local with the same week in 2019, the reduction was authorities and of course taxi drivers to move 55%. towards zero-emission capable vehicles will •
In Madrid, average NO2 levels went down by
inevitably grow. So too will the call to reduce road congestion in our urban spaces.
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FEATURE
May 2020 | www.taxi-point.co.uk | 12
BUZZWORD: MaaS What is it and how will it affect taxi drivers? Image: Ross Campbell
Article written by: Perry Richardson
Prior to the pandemic, the long-term buzzword was MaaS (Mobility as a Service) and it has been seen as the holy grail by transport leaders and operators across the world for a number of years. If you’ve not come across this word before or know little about the term, it means the integration of multiple forms of transport services into a single mobility service offering on demand transportation. Authorities across the globe and in the UK see MaaS as a way to meet a customer’s needs with each transport operator offering a diverse selection of transport options. This could include public transport like trains and buses, local taxis and private hire, car or bike-sharing, or a combination of them all.
ticketing and payment operations. For its users, MaaS would help by displaying the best value option, assisting them meeting their mobility needs and solving the inconvenient parts of individual journeys.
But what does this mean for the taxi industry and in particular your taxi business? To many MaaS will sound like a utopia, but there will always be losers on an operator’s platform if all transport options are included. Successful and highly desired options will be diluted down to incorporate new options such as e-buses, escooters, car-leasing or any other mode of transport that can be thought of.
The selling point for MaaS is the ease of use for the customer. In a single app, each user travelling would Each self-employed taxi driver, running their own be provided access to multiple mobility options, business will be relying on a third-party to advertise with a single payment facility instead of multiple their services correctly, side-by-side their transport
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FEATURE
May 2020 | www.taxi-point.co.uk | 13
‘rivals’. Essentially, control will be handed to the MaaS operator as to how each transport option is marketed and displayed to the user. The Licensed Taxi Drivers’ Association (LTDA) has their reservations on how MaaS could help the taxi industry. Steve McNamara, General Secretary of the LTDA, told TaxiPoint: “MaaS has been around forever, I first heard it discussed at a COM meeting when we owned ComCab back in the 80’s. The idea was we would take a share of all these rides, in reality what happened is customers were only interested in price and went for the cheapest option every time. “By putting taxis on a platform with private hire vehicle, bikes or whatever, it becomes a price comparison website, so I cannot see it helping an industry as diverse as ours.” There is also an argument that certain modes of transport will be more profitable to the operator
than others too. For example, if the operator offers a new bike-sharing option where they can take 70% of the revenue created, it makes sound business sense for the operator to promote that service over say a taxi service where they only take 15% of any fare taken. So here’s the concern, if MaaS becomes more socially accepted, the operator will hold more of your customer data, control how your community should be offered transport options and also worryingly, how much they charge you for providing your service to your community.
Can MaaS work for taxi drivers? In a transport utopia, yes. As a privately run profitbased operation, no.
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Image credit: LEVC
WILL CUSTOMERS CHOOSE TAXIS OVER PUBLIC TRANSPORT?
Life has changed dramatically in such a short space of time. Just three months ago we were all working as normal, looking forward to leaving kipper season and moving into more stable times for the rest of 2020.
just a tenth of its capacity to avoid another COVID-19 peak.
As a result of this, business will no doubt be slow. However, we can also expect some of the public to be wary of mass public transport options. There’s also the major concern about public transport running at
No one knows exactly how post-lockdown Britain will look; but when the time comes, cabbies across the UK are likely to be anticipating long shifts and hard graft for the rest of 2020.
Steve McNamara, General Secretary of Licensed Taxi Driver’ Association (LTDA), said: “We are a premium Very few would have predicted in February what we brand, especially now with the new cabs and have seen unfold in our communities and across the contactless, that’s our marketplace. The tube and industry. So, what comes next and can the trade buses will present a problem post lockdown and those bounce back from COVID-19? who can afford to will avoid it, unfortunately so will The Bank of England (BOE) has forecasted that the UK those who can’t and London is going to be empty for a long time.” economy could shrink by 14% this year and take 12 months to reach normal levels once again. The BOE McNamara added: “The good news is we are seen as also warned of unemployment more than doubling as cleanest option and will pick up former tube and Uber COVID-19 could cause what some financial riders, bad news is with no night clubs or night time commentators are calling the deepest recession in economy for a very long while it won’t feel like it, and modern history. it’s going to be a grim year ahead.”
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LICENSING
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NEW POWERS COMING
“SHORTLY”
Image credit: LEVC
Image: Ross Campbell
Government maintains taxi licensing authorities will get “EXTENSIVE EXISTING POWERS” Government transport officials will “shortly” issue licensing authorities “extensive existing powers” through statutory taxi and private hire vehicle standards, reiterates MP.
Eshalomi asked when the Secretary of State for Transport plans to bring forward legislative proposals to introduce national minimum standards for taxi and private hire licensing.
The government also maintained that an update in taxi and private hire best practice guidance on other matters will be due out later this year.
The Labour Assembly Member went on to ask when plans to bring forward the proposals on cross-border working are likely to come in and when government The latest announcement comes following questions plans to respond to the public consultation on Taxi put forward to the Department for Transport (DfT) by and Private Hire Vehicle Licensing which was Labour London Assembly Member Florence Eshalomi published in February 2019. on 1 May.
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Rachel Maclean, Conservative MP for Redditch and Parliamentary Under-Secretary for DfT, responded saying: “The Government will continue to engage with the sector on our plans for reforming the regulation of taxis and private hire vehicles, including options to introduce new legislation.
“shortly” during a transport topical questions debate in the House of Commons on 30 January. With no fixed date announced, the licensed taxi and private hire industries must continue to wait nearly THREE YEARS on after the review process began. The Task and Finish Group on Taxi and Private Hire Vehicle Licensing was established in September 2017. The group's remit was to consider evidence relating to the adequacy of current taxi and private hire vehicle licensing authority powers, as set out in legislation and guidance, and to make recommendations for actions to address any priority issues identified.
“The Department is supporting licensing authorities to make use of their extensive existing powers through statutory taxi and private hire vehicle standards, which will be issued shortly. The Department will consult on The Chair of the group, Professor Mohammed AbdelHaq, submitted his report to the Secretary of State for updated best practice guidance on other Transport on 9 July 2018. matters later this year.” Over three months ago Nusrat Ghani MP also said government were to issue the statutory standards
In February 2019 the Government responded to the report, but there has been little movement since then.
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OPINION
May 2020 | www.taxi-point.co.uk | 18
Will physical distancing on public transport mean the end of sustainable mobility? All over the world, cities and countries have reacted have announced a lifting of the lockdown in phases to control the spread of the coronavirus pandemic over the next few weeks and months. While we and protect their communities. await the official guidelines from the competent authorities in each government on what this means Many nations went into full lockdown, putting a practically, including for the usage of public global “pause” on all social activities. However, transport, one thing is certain - public transport public and private transport remained, and more authorities and operators are committed to than ever, showed itself as a necessary service in protecting passengers and employees, while cities around the world. keeping cities moving. But as global lockdown measures start to loosen, “Physical distancing has been considered the will the ongoing physical distancing requirements primary tactic to curtail the spread of the virus. mean the end of mass sustainable transport? Public transport authorities and operators, too, Mohamed Mezghani, Secretary General of UITP adopted this method during lockdown, with who are an international organisation for public demands decreasing by 85% on average. However, transport authorities, operators and policy decision- the analyses carried out in the different modes of makers, shares his thoughts: transport conclude that, if it is necessary to ensure physical distance between 1-1.5 meters, the “Since the onset of COVID-19 and the subsequent lockdown of cities and countries around the world transport capacity would only be 25% -35%, which would hardly allow transporting a part of to control the spreading of the virus, we are now occupational demand. seeing the resumption of daily life, or at the least, the initial preparation for this. Several countries “An optimal solution must be found. As a
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Charity
May 2019 | www.taxi-point.co.uk | 20
OPINION
May 2020 | www.taxi-point.co.uk | 20
reaction to the pandemic, operators adopted several sanitary measures to limit transmission while responding to the demand for services operators maintained high level of service, while frequently disinfecting and cleaning vehicles and stations, communicating on ways to limit/avoid transmission, reducing interactions of public transport workers with passengers, and so on. These must continue to preserve the health of our users, post-lockdown. In the near future, in addition to these, actions must be taken to adjust services to manage demand, and accurate information must be shared to avoid overcrowding on the transit network to further aid the reduction of transmission. Cooperation with all levels of governments to adjust the schedule of various activities will be needed to bring greater benefits to our citizens.
“In addition, it is necessary to take into account the difficulty of ensuring the compliance of physical distancing at peak times, as well as at modal exchange points. In practice, even with the help of the police, this physical distance between travellers cannot be guaranteed, neither in vehicles nor in stations and their surroundings. And, obviously, it is not possible to triple that offer in the short or medium term, even if the necessary funds were available for the related investments.
“In permanent contact with the sector in all regions of the world, UITP members have shared the prevention, management and communication measures applied during this health crisis. Particularly relevant are the experiences from Asian countries, where the pandemic struck first or is at a more advanced stage (China, South Korea, Japan and others). Among these measures, a very important one stands out: the use of masks by all users and staff of public transport.
“Public transport is essential in the successful recommencement of economic and social activities, as stated in UITP’s joint position with UN-HABITAT and other global partners. If public transport doesn’t recover its pre-lockdown ridership, cities will suffer from consequences such as strong traffic congestion with all the known externalities that come with this, including the acceleration of the climate crisis and poor air quality, which, according to the WHO, worsen the impact of the virus.
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OPINION
May 2020 | www.taxi-point.co.uk | 21
“With the above points, we should use proportionate measures based on ramped up sanitary actions by passengers and employees. The obligation to use masks in public spaces, as suggested by some national authorities, is a simple alternative to apply and logical to understand by citizens. Coupled with clear measures to reduce peak-hours and avoid overcrowding, this will enable public transport to ensure the necessary mobility of citizens as economies restart, without imposing Image: Mohamed Mezghani, UITP Secretary General physical distancing, which would effectively bring cities to a stand-still or be counter- in a safe and effective manner, leaving no one and productive by causing gridlock and pollution. no place behind, but only if proportionate and appropriate measures are in place.” “The public transport sector can fuel the longawaited commencement of cities around the world,
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LICENSING
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TUK TUK
SCOOT
Eco-friendly... or just a nuisance? Tuk Tuks, pedicabs, rickshaws and e-scooters all divide opinion. Good, fun, eco-friendly modes of transport, or simply a nuisance and a danger to other road users, pedestrians and passengers? A debate that could last a lifetime. Whether the call is to have these two/three wheeled modes of transport regulated or legalised, it seems the government and transport authorities are taking both possibilities a little more seriously.
If or when passed into law, the bill would see pedicabs, or rickshaws as they are also known, brought in-line with taxis and private hire services in how they are regulated. Drivers/riders would therefore be required to obtain a licence from Transport for London (TfL) to legally operate.
If you turn up at any of the UK’s biggest tourist hotspots, at some point you are likely to witness the rise in pedicabs. With their bright colours, flashing lights and blaring sound systems, it is also highly likely that you either love them or hate them. Notably in London, pedicabs gather outside large department stores, tourist sites and line bridges, in hope of trapping a fare. A manoeuvre that does not go unnoticed by local taxi drivers. The battle against the ever-increasing influx of pedicabs in the capital, where extortionate pricing by pedicab drivers has been highlighted in the past, nearly made a breakthrough this year. However, a London MP’s plan to introduce a 10-minute bill in the House of Commons has been shelved for the time being due to new laws required to pass Virtual Parliament during lockdown.
Image: Pam Fray/Geograph Britain and Ireland
As a licensing authority, this would also allow TfL to regulate the prices pedicabs could charge as well as ensuring the vehicles undergo safety checks to maintain standards. The MP leading the charge to gain control of pedicabs is Nickie Aiken, and she says: “Greater regulation, to bring pedicabs in line with taxi and private hire services, would help resolve many of the concerns people have about the growth of pedicab use in the capital.”
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LICENSING
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No doubt taxi drivers will be watching this closely, but Finally, we move on to the more crazy, wild younger as with most bills this could take a while to materialise, sibling of the bunch; the e-scooter. With sales of the especially after the latest delays were announced. motor propelled dual-wheel scooter which can reach speeds of up to 20mph on the rise, the UK’s Transport But what about the pedicabs’ bigger, more powerful Committee had launched an inquiry to explore the brother; the Tuk Tuk? An iconic figure on the streets of safety and legal implications of electric scooters on UK Mumbai, which was destined to take Coventry by roads. storm. Well, according to Coventry City Council, who in However, the coronavirus outbreak has sped up the process ten-fold and the Transport Secretary Grant Shapps has announced trials will be brought forward to start in June.
The UK was the last major European economy where escooters were banned everywhere except on private land (with the landowner’s permission). This may have come as a surprise to some people who witness members of the public riding e-scooters on public roads and pavements on a daily basis.
The chair of the Transport Committee, Huw Merriman MP, said: “Electric scooters could be a useful lever to reduce our transport carbon footprint, but their environmental credentials have yet to be proven. Image credit: Hellon Earth / Wikimedia Commons
“Road safety is a significant consideration. We must consider the dangers to other road users and especially pedestrians with visual 2018 revealed plans to introduce the vehicle in the hope the service would operate near train stations and impairments or those who use mobility aids offer extra pre-booked services to visitors to the city, and rely on clear pavements. Safety must also there has been zero applications to obtain a licence to be a factor for riders of e-scooters.” operate Tuk Tuks.
The hope was to have a city-based Tuk Tuk service in time for the City of Culture event in 2021. A spokesperson for Coventry City Council said: “The decision we made was to license Tuk Tuks and pedicabs. To date we have had no applications from operators of these vehicles.
So whether you’re a fan or not of bouncing around in the back of a Tuk Tuk or pedicab, or whizzing around UK streets on a powered escooter, it seems further debate, regulations and acceptance are very much in the pipeline.
Every Tuk Tuk imported to the UK has to go through a strict safety and compliance test with the Vehicle and Operator Services Agency (VOSA) called a Single Vehicle Approval, after which they are issued with a Ministers Approval Certificate. The vehicle will then Article written by: be registered and licensed prior to any sale. Michael Murphy
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MAINTAINANCE
May 2020 | www.taxi-point.co.uk | 24
ELECTRIC
TIPS
How to maintain your electric taxi whilst not working during COVID-19 Image: LEVC
LEVC, manufacturers of the new electric taxi, have released the following information to help thousands of TX owners maintain the vehicle’s condition during this period and also give non-electric cabbies an insight into the world of electric technology.
High Voltage (HV) battery - no other operator input is required and the Range Extender need not be running. LEVC advise this procedure is completed every 10 days. Be sure that your vehicle is outside when the engine is running and don’t leave it To ensure your TX operates to its optimum efficiency unattended. for essential travel or when the time comes to drop It is also worth noting that if a home charge point is the shackles of lockdown, here are a number of steps available for charging the HV battery, LEVC you can follow. These will require little effort and will recommend that the HV battery is topped up above maintain the vehicle’s serviceability. 75% state of charge.
Maintain your vehicle battery
Check your tyres To ensure your tyres remain inflated and to avoid potential flat spots developing, check the tyre pressures against that specified in the Operator’s Handbook and App.
To build up sufficient charge in the vehicle's 12-volt battery, it is recommended that you turn your TX on to initiate ‘Drive’ mode - ensuring that the parking brake is applied, and the gear selection is in neutral. LEVC also advise a small movement of the vehicle back and forth every 14 days to change the point of It is then recommended that the vehicle is left in “Driving mode” for a minimum of 15 minutes, during pressure on the tyres. this time the 12-volt battery is being charged by the
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MAINTAINANCE
May 2020 | www.taxi-point.co.uk | 25
Maintain your brakes
on driving your vehicle for a long period of time, it’s worth considering filling up your petrol tank to full. After extended periods of non-use, the taxi This will reduce the likelihood of any condensation manufacturers recommend careful first application of building up. the brakes when first driving your TX again. The brake Finally, vehicle service discs may have light surface corrosion present and schedule and LEVC authorised you may hear a scraping sound and feel a vibration for the first few seconds. This is expected and normal repairer contact brake operation will remove this light surface The LEVC Authorised Repairer network is currently corrosion. running at a reduced capacity due to the current restrictions. There are still a number of LEVC authorised repairers open giving priority to essential Dirt, tree sap and bird lime can damage exterior service vehicles and key workers. surfaces and it is important to wash off to prevent If a TX service is due and can’t be booked in at a local permanent damage. Regular washing is advisable, particularly if your TX is parked under a tree or bush. LEVC Authorised Repairer, the vehicle can continue to be used until a service slot becomes available without compromising the vehicle's warranty.
Paint and exterior
Range Extender
Just like diesel or petrol taxis if you’re not planning
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COVID-19
May 2020 | www.taxi-point.co.uk | 26
SAFETY FIRST
How London’s taxis are keeping clean whilst moving NHS patients during COVID-19 Image credits: Simon Jacobs
London Black Cabs are supporting the NHS by transporting patients with COVID-19 symptoms and who also require assessment for other non-urgent health conditions, thanks to a partnership between the NHS in South East London and taxi platform Gett.
seen by a GP, to and from designated NHS community centres.
Despite GP practices handling as many patient queries as possible on the telephone, some patients will continue to require a face-to-face appointment. This new initiative has seen Black Cab drivers transporting patients who are exhibiting COVID19 symptoms, but still need to be Image credits: Simon Jacobs
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COVID-19
May 2020 | www.taxi-point.co.uk | 27 •
But what measures are being taken to keep the vehicles clean between rides? Protective measures include: •
Additional covering of the privacy screen between the driver and passenger, provided by the NHS.
•
Professional cleaning of the passenger cabin between each passenger journey by a specialist company provided by the NHS, using products and processes within the Public Health England Infection Control Guidance, carried out wearing full PPE.
•
Covering any fabric in the vehicle with wipeable material, provided by the NHS.
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Masks for the passengers and driver, provided by the NHS, and alcohol gel for the driver.
Opening the window in the passenger cabin throughout journeys as increased ventilation is recommended to help reduce the virus circulating.
Image credits: Simon Jacobs
Association of British Insurers confirms taxi Hire Reward insurance will cover 'goods' deliveries The Association of British Insurers (ABI) has confirmed that taxi and private hire drivers with hire or reward insurance will be covered to transport goods during COVID-19 restrictions.
you will not need to contact your insurer to extend your existing cover while driving this vehicle to carry parcels, medical supplies, household goods, groceries or takeaway meals during the Covid-19 restrictions.
The organisation announced the news in a bid to help drivers continue earning during the coronavirus crisis which has decimated the trade.
"This commitment will be in place until the end of Covid-19 restrictions, or until 31 July 2020, whichever is sooner."
In a statement, the ABI, said: "Insurers have committed to an additional pledge to support taxi and private hire drivers seeking alternative sources of income. "If you are a licenced taxi or private hire driver and have hire or reward insurance in place, as of 8 April,
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VEHICLES
May 2020 | www.taxi-point.co.uk | 28
DYNAMO LOOKS TO UP SCALE ON PRODUCTION AFTER SECURING £1.25M LOAN Coventry-based fully electric taxi manufacturer Dynamo has secured a £1.25million loan to recruit and train new employees in a bid to grow production output. The funding, which was provided by the Midlands Engine Investment Fund and Maven Capital Partners, will enable Dynamo to recruit and train 50 new employees. The firm is also set to scale up its production capacity. Brendan O'Toole, CEO at Dynamo, said: "We are delighted to receive this funding package from MEIF Maven Debt Finance. We are extremely passionate about creating a product that is environmentally friendly and meets the needs of both the drivers and passengers. We have been working on our product offering for several years and are looking forward to ramping up production and getting more zero emissions taxis out into the world." Image: DYNAMO
LEVC TURNOVER GROWS BY £63M DURING RECORD TAXI SALES YEAR
New figures released by electric taxi manufacturer LEVC show an increase in turnover by more than £63million in 2019. London Electric Vehicle Company (LEVC), who are based in Coventry and owned by Chinese firm Geely, reported a turnover of £143.4million for the 12 months to 31 December 2019 in its Annual Report and Financial Statement. That figure shows an increase up from £79.1million in 2018. The black taxi firm, who are also set to release a commercial electric van later this year, showed total sales of its TX electric black cab jumped to 2,509, nearly double the number sold the previous year.
Image: LEVC
The manufacturer's pre-tax losses also fell from £90.5million in 2018 to £63.4million in 2019.
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VEHICLE
May 2020 | www.taxi-point.co.uk | 30
TAXI Image: LEVC
In a world where automobile badges such as the horse of Ferrari or the Bull of Lamborghini dominate iconic status, the real measure of an iconic vehicle is when it is recognisable in a way where the badge and vehicle manufacturer is relatively unknown by most around the world. Instead, its shape, colour and road swagger shine through in some of the busiest cities around the globe. In this edition we are paying homage to not only icons amongst taxi vehicles, but icons amongst the world of transportation with street cred that demands respect.
London When you think of London, you think of Big Ben, red buses, red phone boxes and black taxis. Known for its instantly recognisable unique shape, sophisticated style, large front grille and orange for-hire light, the London black taxi is arguably the undisputed heavyweight of iconic taxis the world over. The origin of the taxi can be traced back to 1605, when the first ever public hackney coach service for hire began operating in London.
New York Samuel’s Electric Carriage Wagon Company; sound familiar? Probably not. But this is the company you can thank for kick-starting the trend for what is now, without-a-doubt, one of the top two iconic taxi/ vehicles the world has ever seen. Their venture, which started in 1897, saw the firm become the first taxicab company in town, making 12 electric hansom cabs available for hire by the public. Ten years later, with the taxi industry proving to be the way forward for travel, the city’s first gasoline-powered taxis were imported from France and given a fresh splash of paint. The colour of choice was the iconic yellow we still see today, chosen in order to be visible from a distance.
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Image: LEVC
VEHICLE
May 2020 | www.taxi-point.co.uk | 31
Mumbai With its black body and yellow rooftop, the Mumbai taxi is by-far one of the world’s most charming vehicles. Looking almost like a compressed model of the New York taxi, this non-air-conditioned Fiat cab, which was first introduced in 1911, is definitely one to respect. But if you do ever find yourself travelling to India and fancy a trip in one, strap in tight, because the chaotic streets of Mumbai can leave the toughest of passengers quaking in their boots.
Munich It will come as no surprise to see a German city on this list. Known for their love of sleek high-end corporate style vehicles, Munich taxis ooze comfort. Taxi drivers navigate the streets of Munich from behind the wheel of a number of different models including BMW and Audi. But the vehicle of choice for the majority, and its most iconic car for taxi work, proudly wears the Mercedes-Benz badge. Painted with an off-white metallic coat, Munich’s taxis can hold their own against most from around the world.
Barcelona The make of taxis navigating the Catalan city varies, but the one thing that makes them stand out from a crowd is their striking colour-way. With their sparkling black and deep yellow colour-coded panels, Barcelona’s taxis scream quality.
Hong Kong Three different types of taxi vehicles cover different territories, but the most recognisable and iconic Hong Kong taxi can be found all over Hong Kong Island and Kowloon. With its Ferrari-like red body panels and silver roof, Hong Kong taxis demand respect and complete our roundup of the world’s most iconic taxis.
Image: LEVC
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EV
May 2020 | www.taxi-point.co.uk | 32
FUNDING
DOUBLED
INCREASE IN FUNDS FOR RESIDENTIAL CHARGEPOINTS The government aims to help people choose greener forms of travel when the coronavirus restrictions are lifted, in a further push to encourage drivers to purchase an electric vehicle. An extra ÂŁ10million - double the current funding amount - is being committed to the on street residential chargepoint scheme which will allow local authorities to install up to 7,200 devices, making it more convenient to charge and own an electric vehicle.
requiring rapid charging points – which are fundamental for longer journeys - to offer contactless payment, improving transparency on pricing and giving drivers better access to information about the chargepoints available on their journey.
Image: gov.uk
Further efforts to encourage drivers to make the switch include the upcoming launch of a consultation which hopes to make charging electric vehicles just as easy as filling up a traditional petrol or diesel car. It will explore measures such as
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TECHNOLOGY
May 2020 | www.taxi-point.co.uk | 33
Ride-hailing firm Uber are to bring in real time facial checks for its UK drivers working on the platform. The minicab operators are rolling out the additional ID check which will ask drivers to take selfies of themselves at random times when they log on to the app. It is hoped that the real time ID check will verify that driver accounts aren’t being used by anyone other than the licensed individuals.
How does it work? •
Uber will ask drivers to take a real-time photo of themselves for verification.
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Driver selfies will be matched against the account holder’s profile picture, which in turn has been checked against the driver’s licence.
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To help respect their privacy, drivers can choose whether their selfie is verified by photo-comparison software or by human reviewers.
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Any biometric data collected as part of the check is deleted within 24 hours.
If a driver fails the ID Check, their account will immediately be temporarily suspended so Uber can carry out further checks. A spokesperson from Uber UK, wrote: “Safety is our number one priority. There is nothing more important than the safety of the riders and drivers who use the Uber app. “We are always investing in new ways to enhance safety on the platform and today we have started rolling out Real-Time ID Check for all drivers across the UK." The move comes following concerns around passenger safety which saw the US operator lose its London licence back in November 2019. Uber are appealing the decision to not renew its operator's licence in the capital. The Magistrates' Court appeal will start in July.
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GLOBAL NEWS
May 2020 | www.taxi-point.co.uk | 34
AROUND THE WORLD
USA – New York City
Australia
Taxi and private hire drivers in New York struggling with the current health and financial crisis have been given the opportunity to enrol in a program that delivers free meals to New Yorkers who are forced to remain at home due to the coronavirus pandemic.
The government of South Australia have announced a $5.2 million relief package for the state’s taxi industry in metropolitan areas to help those severely impacted due to the spread of coronavirus.
Although the program didn’t get off to the greatest of starts for the drivers, with many who signed up experiencing major delays in receiving pay, the Taxi and Limousine Commission have now addressed the issue and even increased the rates to help drivers more.
South Australia’s Minister for Transport, Infrastructure and Local Government, Stephen Knoll, stated that over 1,000 taxi operators will immediately get an ex-gratia payment of $4,300 per taxi along with a 12-month waiver of the annual accreditation and vehicle fees that exceed $500.
Spain A Spanish taxi driver who had repeatedly transported coronavirus patients to a Madrid hospital for free, received a surprise standing ovation by staff at the hospital for his kind actions. In addition to the heart-warming gesture, the driver was handed an envelope containing cash for his wonderful contribution during the COVID-19 pandemic. Image: Twitter (@eltaxiunido)
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Image: LEVC
GLOBAL NEWS
May 2020 | www.taxi-point.co.uk | 35
Republic of Ireland A total of 122 unlicensed taxi and/or private hire drivers were prosecuted in 2019, with offences including; no driver or vehicle licence, allowing an unlicensed driver to drive a taxi or private hire car, and using an unlicensed vehicle as a taxi or private hire car. The National Taxi Drivers’ Union, claims many illegal taxi and private hire drivers are escaping punishment and the figures do not reflect the true scale of the problem, calling for adequate enforcement officers to be deployed to help police the ongoing issue.
Turkey A free taxi transportation service for staff working in the health industry, implemented by Istanbul’s Chamber of Taxi drivers and backed by the Istanbul Governorate and Istanbul Provincial Directorate of Health has been launched. The service will see 300 taxis provide travel for health workers across 50 public hospitals.
China Spain Chinese automated driving start-up, AutoX, is prepar-
China has always relied on classifications and guideto open robotaxi centre in Shanghai lines set out by U.S. body SAE International, but as Aing Spanish taxiitsdriver whooperations had by the endtransported of June. from 2021, the country will adopt its own Automotive repeatedly coronavirus patients to a Madrid hospital The company confirmed thatfor its free, goal is to deploy 100 Driving Automation Classifications, which paves the received a surprise standing ovation by autonomous taxi vehicles in the Jiadang District within way for a domestic set of guidelines designed to staff at the hospital for his kind actions. speed-up large scale development of autonomous the first few weeks of launch as part of a joint trial In addition to the heart-warming driving technology and mass production of vehicles with thethe government. gesture, driver was handed an across the country. envelope for his The firm containing has alreadycash clocked up over 100,000 trial wonderful contribution during12 thecities around the hours on public roads across Image: LEVC COVID-19 pandemic. world since 2017.
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GLOBAL NEWS
May 2020 | www.taxi-point.co.uk | 36
DUBAI TAXI LAUNCHES SELF-SANITISING BOOTH FOR TAXI DRIVERS Image: DTC
RTA’s Dubai Taxi Corporation (DTC) has launched a self -sanitising booth for taxi drivers in their residence at Muhaisnah. The step is part of DTC’s efforts to step up measures of protecting drivers against COVID-19 by the end of their daily jobs, which will also enhance the safety of taxi drivers and riders. Nasir Al-Haj, DTC Director of Assets, said: “The launch of this self-sanitizing booth is in line with the government drive to protect the safety of the community as well as exposed individuals performing field duties. Since taxi drivers are in frequent contact with riders, we considered taking an extra measure to protect them against the virus. The process involves disinfecting the uniforms and shoes of drivers by the end of their daily shifts. The self-sanitising booth installed at the entry of drivers accommodation at Muhaisna, provides a 360-degree spray of sanitising materials around the body.
“DTC has also introduced other preventive measures such as a touchless system for registering the entry/ exit of drivers through face-recognition cameras and subjecting drivers to frequent measuring of body temperature. Drivers are obliged to wear gloves and masks throughout their service hours and disinfect their vehicles after each use. Plastic barriers are installed in taxis to isolate drivers from riders onboard.” Al-Haj added: “These measures contribute to a safer working environment for taxi drivers and also boost the confidence of riders in the quality of DTC services and make them feel comfortable while using our service. It remains to be said that the introduction of this self-sterilising pass serves DTC’s strategic goals of Excellent Operation and People Happiness.”
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GLOBAL NEWS
May 2020 | www.taxi-point.co.uk | 38
AROUND THE GLOBE: As another month has passed with travel still at an absolute minimum, ride-sharing app Uber have looked for other revenue streams, or adaptations of current ones, as they attempt to negotiate these uncertain times. The latest of these new ideas comes in the way of fixed-price hourly rates for customers who require a driver for a set period of time to complete essential tasks.
app, higher ratings, and more spacious cars) are eligible to take ‘Hourly’ trips.
But whilst the firm continues dipping its toes into different markets such as ‘Uber Connect’ and ‘Uber Direct’, two delivery services which focus on the transportation of packages rather than people, the company will have to prepare itself for two new lawsuits.
The service, which is called ‘Hourly Driver’ is currently being offered in a number of Australian cities including Sydney, Melbourne, Perth, Brisbane, Adelaide and the Gold Coast.
The first of which comes straight out of the Big Apple, where a US judge has ordered Uber Technologies Inc. to face a lawsuit claiming its illegal predatory pricing and other anticompetitive practices stifled competition which allegedly drove rival Sidecar The company has said the idea behind the new service Technologies Inc. out of business. is to allow customers to book a driver partner and car The case, titled SC Innovations Inc v Uber Technologies by the hour to help get essential travel completed in one go. From a trip from the office to the chemist, to Inc et al, will see the claimant attempt to prove Uber offered above-market incentives to drivers and low the supermarket to home, the new option will in fares to passengers to amass market share, and then theory minimise interactions between more people. cut driver payments and raised fares, including “surge” The catch for drivers is that only driver partners who and “dynamic” pricing, to recoup its losses after are eligible for Uber Comfort and Premier trips (which cementing its dominance. means they have more experience driving on the Uber
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GLOBAL NEWS The second of the lawsuits takes a darker turn. According to Bloomberg, Uber Technologies Inc. must face negligence claims by a woman who says she mistakenly got into a car bearing the company’s windshield decal and was subsequently raped by the driver. A US Magistrate ruled that the fact Uber allegedly failed to instruct the driver, who was suspended by the firm before the incident, to remove and return the decal, meant the woman had reasonable grounds to proceed with the claim.
Stop the press... Ride-hailing and food delivery firm Uber has announced a loss of £2.3billion ($2.9billion) for the first quarter of this year as a result of the COVID-19 outbreak.
May 2020 | www.taxi-point.co.uk | 39 However, Uber remained “encouraged” by early signs showing the markets beginning to open up after lockdown measures across the globe. The operator’s losses of £2.1billion ($2.9billion) for the first quarter sits nearly three times more than £800million ($1billion) loss posted 12 months earlier.
CHARITY
May 2020 | www.taxi-point.co.uk |40
KILIMANJARO CABBIES SWAP TAXIS FOR SUPERMARKET DELIVERY VANS Two of London’s most well known black taxi fundraisers have joined a leading supermarket to make food deliveries during the pandemic. The move comes as the drivers saw their work driving cabs in London dry up almost overnight. Daren Parr from Blackheath and John Dillane from Orpington who are leading a group of twenty-five London cabbies on a fundraising challenge to climb Kilimanjaro and raise funds for the London Taxi Drivers' Charity for Children joined the supermarket last week.
planned, Daren has been thankful that he can still continue in a profession that makes him feel proud. Daren continued saying: “Last Thursday night, I was driving down a street in Abbey Wood in my delivery van at 8pm, people were out on the streets banging pots, pans and clapping. Some were pointing at me in the van and cheering. I welled up with a lump in my throat as big as a cricket ball. I could not have been prouder. At the end of the street I had a delivery.
“It was to a disabled man who was self-isolating, and he could not have been more pleased and thankful to London cabbie Daren Parr said: “In February 2020 see me. I knew at this point that, along with millions COVID-19 changed the world into a state never seen of other people who have volunteered or changed before. London’s streets were eerily empty, Heathrow their careers temporarily, that it was the right was quiet and along with millions of other people we decision. We will continue to help for as long as it were not a position to earn any money. takes to beat this virus. Thank you to Tesco for giving us this opportunity.” “After offering our services to charities and the Government to no avail, we were still determined to The Cabbies do Kilimanjaro team is hoping to raise do something to help the most vulnerable people of £7,500 for the London Taxi Drivers’ Charity for London, so we applied to a supermarket and Cabbies Children and £2,500 for a children’s community Do Kilimanjaro changed from London Taxi drivers project in Tanzania. to grocery delivery drivers overnight." For more information you can follow the Cabbies do Whilst the short-term change of employment wasn’t
Kilimanjaro story at www.cabbiesdokilimanjaro.com
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May 2020 | www.taxi-point.co.uk | 41
ACCOUNTANTS
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CARD PAYMENTS
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MEMBERSHIP
APPS
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The LTDA retains experienced barristers with specialised knowledge of the London cab trade. Click here for more information or call: 020 7286 1046
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Emissions Systems HJS HJS are Europe's leading manufacturers of emission reduction systems for commercial vehicles. Retrofit your taxi to meet EURO VI standards. For more information visit the website by clicking here or phone 01344 566050.
LEGAL
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Charity
May 2019 | www.taxi-point.co.uk | 20