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Edition 8 | Dec 2019
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Pedal powered TAXI seeking funding to ply on streets TaxiPoint talks to FUNDRAISER VEHICLESto | APPS | LICENSING | CROSS looking disrupt the market -BORDER | POLITICS | AND MORE...
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PLUS UBER REACTION ROBO-TAXI HEARSAY EVIDENCE AND FIT AND PROPER
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TaxiPoint Editor: Michael Murphy TaxiPoint Publishing & Advertising Manager: Lindsey Richardson
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Where do we start in this edition?! First off, the Uber London licensing decision went against the ride-hailing giants. I’m sure you already know this, so we’ve touched on the reaction from the industry. The story is however changing on an almost daily basis, so make sure you stay updated by visiting www.taxipoint.co.uk for all the latest. For me, I’ve seen 2019 as a year of frustration and waiting around for the industry. There have been offshoots of positivity, whether it be the government looking at cross-border hiring or clarity on workers’ rights, tax and licensing. 2019 has prepped 2020 to be an interesting one that’s for sure.
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Thank you, be lucky and have a wonderful Christmas,
Perry Richardson TaxiPoint Chief-Editor and Licensed Taxi Driver
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December 2019 | www.taxi-point.co.uk | 5
New pedal powered ‘TAXI’ seeking funds for London release
Image: Quicab (@thequicab) designed by Lighthaus
Back in September, TaxiPoint stumbled upon a new ‘taxi’ design that was somewhat different to other taxis on the road around the UK. It intrigued us, not because of its electric range, or its price tag, but because it was pedal-powered.
of activeplanning, is asking for funds to: “Show the world the taxi has come of age: introducing beautiful, low carbon electric-assist cycle-'taxis' to London!”
The Quicab ‘cycletaxi’ is an attachment for the Velove Armadillo hailing from Sweden. The bike, pedicab, rickshaw or whatever you’d like to call it, is currently being tested in its native Gothenburg.
Several questions instantly spring to the forefront of anyone who knows the taxi industry. How will the ‘taxi’ meet strict London regulations? How will the ‘taxi’ operate when it comes to wheelchair access? Will the ‘taxi’ be plying-for-hire or solely pre-booked? The questions are endless.
With the speed of movement towards zero emission travel and the power of the cyclist lobby, this particular vehicle raised eyebrows at TaxiPoint HQ. Fast forward two months and the Quicab is now actively being crowdfunded to appear in London.
According to the crowdfunding summary, the Quicab is quicker than conventional taxis on the road even at its top speed of 15mph. It’s also claimed that the ‘taxi’ is “legally permitted to travel the 'wrong way' along many city one-way streets”.
Richard Lewis, the creator of the crowd-funder and CEO With so many questions, TaxiPoint contacted Richard
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Lewis, who is trying to raise £25,000 for the two passenger ‘taxi’, to find out more. Richard Lewis, CEO of activeplanning based in Hackney east London, said: “The Quicab is intended to herald and promote a cleaner London with more efficient vehicles that take advantage of the new cycling infrastructure to produce a business that is able to compete with Ubers and Taxis on cost, speed and service, just as you would expect in a competitive environment.”
“This means I will ask the manufacturer to add grab handles and non-slip surfaces and seats to the vehicle if Lewis said that there was nothing illegal using the term possible. Other questions raised by Wheels for ‘taxi’ on the bike. He told TaxiPoint: “You are right to Wellbeing (a disability cycling charity) included storage put the word ’taxi’ in quotes - I use it because it for buggies, luggage and folded wheelchairs - again describes the vehicle rather than because this is what I these are being followed up. I think it unlikely that necessarily intend. The mock-up drawing displayed most people would use a Quicab to go to hospital plays with the idea of something ‘iconic’ to London traditional taxis remain the best tool for that job.” regardless of its intention. That said, there is nothing According to Lewis, the rickshaw can ply-for-hire, but illegal about the use of the term to describe the will also appeal to traditional minicab operators looking vehicle. I cannot say ‘licensed taxi’, however.” to diversify. Lewis said: “The ‘taxi' cycle does not need “The Quicab is not the same as a ‘licensed taxi’ and to be pre-booked by law as it is classed as a pedalec does not have to follow the requirements set out in the cycle limited to 15.5mph but I anticipate that operators London regulations. It does, however, have to comply will prefer to operate it via a pre-booking system. It’s with Equality Act (EA) provisions as does any business up to them, of course. Currently my favourite is premises or vehicle intended for use by the public.” PedalMe just because they are established - but others may want to come forward including traditional taxi The funder is also aiming to ask the manufacturers of the Quicab to add features like grab handles and non- and mini-cab operators looking to diversify their offer.” slip surfaces to the £25,000 rickshaw. He said: “The He went on to add: “So yes, whilst the Quicab is Quicab is not accessible by wheelchair users via a ramp, but I am asking for adaptations to allow those wheelchair users who are currently able to transfer in and out of a standard nonadapted car to also access the Quicab.
Could an April Fools
joke of yester year become reality?
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December 2019 | www.taxi-point.co.uk | 7 cleaner and more efficient for some of their journeys, and it will certainly attract media attention!
“The ‘revolution’ is something already being seen with taxis - reducing and eliminating exhaust fumes at the tailpipe. It is part of the trend of ’tech’ based vehicles using new battery technology - along with ‘hobbyhorse’ scooters, electric bikes, Segways, etc. However, the green advantage is reduced draw on the national electricity grid and also minimal nano-plastic and particulate pollution from brake pads and tyres. There *is* still an environmental impact from the Quicab - but potentially another kid on the block, my view is that it is I believe it is much reduced.” most likely to compete with Ubers (now subject to The crowdfunder has currently attracted interest from congestion charging and ULEZ) which have similar 17 investors pledging less than £1,000 in total and will accessibility and higher costs to cover. I think it will be one for the taxi industry across the UK to keep an create a revolution - it will make people realise that eye on in 2020. there are alternatives they can use that are quicker,
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Feature
December 2019 | www.taxi-point.co.uk | 8
Are you a SIDELOADER? Know what’s expected Transporting a wheelchair user in a hackney carriage taxi may seem as simple as pushing them up the ramp and you’re good to go. However, side loading a wheelchair for a journey goes against your licensing regulations.
Image: Dynamo
Wheelchair users should be treated no differently than any other passenger, and making sure they are comfortable and secure in the vehicle is the responsibility of you as the driver.
The Department for Transport Access for wheelchair users to Taxi and Private Hire Vehicles Statutory Guidance sets out the duties which drivers of designated wheelchair accessible taxis and PHVs have.
•
To enable the passenger to get into or out of the vehicle;
•
If the passenger wishes to remain in the wheelchair, to enable the passenger to get into and out of the vehicle while in the wheelchair;
•
To load the passenger’s luggage into or out of the vehicle;
•
If the passenger does not wish to remain in the wheelchair, to load the wheelchair into or out of the vehicle.
Once the duties are commenced, it will be an offence for the driver (unless exempt) of a taxi or PHV which is on the licensing authority’s designated list to fail to comply with them. In practice, a meter should not be left running whilst the driver performs duties required by the Act, or the passenger enters, leaves or secures their wheelchair within the passenger compartment.
There have been a number of incidents where a The duties are: wheelchair passenger has not been securely strapped into a taxi or private • To carry the passenger while in the wheelchair; hire vehicle, or where a • Not to make any additional charge for doing so; driver has failed to • If the passenger chooses to sit in a passenger seat exercise proper care to carry the wheelchair; towards a disabled passenger. • To take such steps as are necessary to ensure that the passenger is carried in safety and A Birmingham private reasonable comfort; and to give the passenger hire driver was ordered such mobility assistance as is reasonably to pay £1,222 for required. incorrectly installing a The Act then goes on to define ‘mobility assistance’ as wheelchair ramp, assistance: Image: LEVC
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Feature
December 2019 | www.taxi-point.co.uk | 10 ramp to the vehicle and that he even attempted to fit them to the wrong side of the vehicle. The passenger’s carer was forced to intervene and assist. This case shows a lack of knowledge and training in how to securely load and fix a wheelchair user into a vehicle. It’s down to each licensing authority to ensure all taxi and private hire drivers have sufficient training with regards to wheelchair passenger travel. Mahmood was charged under Section 4d of the Equality Act 2010 - failing to exercise proper care towards a disabled passenger.
Image: Dynamo
causing a disabled passenger to almost fall from his chair twice. Driver Sajid Mahmood, 54, denied the offence but was found guilty at Dudley Magistrates court earlier this year.
A Bristol City taxi driver had his licence revoked for failing to secure a passenger’s wheelchair, causing him to topple over. On this occasion, the driver managed to wheel the chair into the taxi, but instead of strapping the passenger in securely as per his licensing conditions, the driver just applied the brakes on the chair. During the fare, the wheelchair tipped backwards causing the man to hit his head. He had to attend hospital to undergo a CT scan.
The court heard from the passenger, who suffers from cerebral palsy and communicates using a computer.
Members of the Licensing Committee felt they had no other option but to revoke the driver’s taxi licence with It was explained that the driver was struggling to fit the immediate effect. Image: LEVC
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Feature
December 2019 | www.taxi-point.co.uk | 11 driver in November. Liverpool City Council Licensing team took to social media to highlight a caution given to a taxi driver who failed to secure his wheelchair passenger and was caught travelling with the passenger in a side loaded position.
Traditional hackney carriage taxis are built to carry rear-facing wheelchair passengers, with specific straps allocated for holding the chair in place. Ensuring a wheelchair passenger is safely secure and comfortable is the best way to ensure you keep your taxi licence. Two things to remember as per guidance; a wheelchair MUST be positioned in the designated space allotted by the vehicle manufacturer, and the chair must NOT be secured facing sideways or at an angle.
If a driver receives a conviction for breaching their duties under section 165 of the Act, it would be appropriate for the authority to review whether or not they remain a fit and proper person to hold a taxi or PHV driver’s licence. The Government’s presumption is that a driver who wilfully failed to comply with section 165 would be unlikely to remain a “fit and proper person”.
On some occasions you may find that a passenger is happy to simply be side-loaded. It’s advised that you explain to the passenger your licensing obligations, so they understand why you need to secure them properly. If you have any further concerns regarding the transportation of a wheelchair user, it is advised that you contact your licensing authority directly for guidance.
Authorities might also apply conditions which enable them to investigate cases of alleged discrimination and take appropriate action, even where prosecution did not proceed.
If caught transporting a wheelchair passenger who has not been secured safely into your taxi or private hire vehicle, the least you can expect is to face a caution, as did one Liverpool hackney carriage
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Autonomous
December 2019 | www.taxi-point.co.uk | 12
ROBO-TAXI Over the past couple of years, you may have come across the endless amounts of big tech and automotive firms screaming from the rooftops that “driverless taxis are coming, and we’re going to be the leading supplier of a fully autonomous fleet”. As if ever growing competition and congestion weren’t enough stress for taxi drivers to endure already, they now have the worry of becoming obsolete within the industry.
Image: WAYMO
Although many autonomous taxi critics say a driverless taxi service isn’t really viable in many of the world’s big cities, the threat from RoboCabs is very real and is an industry that could reach a valuation of over a trillion shiny pounds.
So let’s take a look at some of the big players desperately trying to lead an industry where a vehicle will ‘Go, Stop and Drop’ at the push of a button.
available in Apple’s App Store. The app has already been available to download from Google’s play store since April. Chief Product Officer, Dan Chu, said: “One year ago, Waymo became the first and only company in the world to launch a public self-driving ride-hailing service.
“We now have thousands of people using it in their everyday lives across the Metro Phoenix area and have enjoyed seeing how they rely on the Waymo Driver to Waymo is a self-driving technology development company which originated as a project of Google. It has get them where they need to be whether that’s work, the grocery store, or a fun night out. since become a stand-alone subsidiary. First up on the auto car walk is WAYMO
In April 2017 they started a limited trial of a driverless taxi service in Phoenix Arizona. It then went on to launch a commercial autonomous taxi service called “Waymo One” for residents in the Phoenix metropolitan area in 2018, which is now one year old.
“In the last year, we’ve accomplished a lot and learned even more. Through customer surveys and feedback, we hear a lot about what our riders expect from selfdriving technology and how we can continue to improve our service to meet those expectations.”
To celebrate that milestone, the company announced the step toward wider expansion by making its app
The firm has created partnerships with Fiat Chrysler Automobiles, Ride-sharing app Lyft, Autonation and Jaguar Land Rover.
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Autonomous
December 2019 | www.taxi-point.co.uk | 14 Image: Uber
Next up is controversial ride-sharing company Uber, who are no stranger to the very real problems surrounding the safety of driverless vehicles. In March 2018, 49-year-old Elaine Herzberg was killed by an Uber driverless vehicle which failed to stop as she was crossing a road in Tempe, Arizona. The vehicle was travelling at a speed of 39 MPH. An investigation into the cause of the fatal incident revealed the vehicle’s code was unable to recognise the victim as a pedestrian because she was not at an obvious designated crossing. Image: Uber
built to fit the firm’s technology at factory level rather than retrofitting every vehicle after manufacturer’s production. Dara Khosrowshahi, the firm’s CEO, speaking on safety, said: “At Uber, we believe that technology has the power to ignite opportunity by setting the world in motion. This is why we introduced the original Uber service in 2010.
The vehicle’s software design did not include a consideration for jaywalking pedestrians. The vehicle was fully autonomous at the time of the incident, although there was a human driver behind the wheel.
An internal camera revealed the Uber worker was looking down and away from the road moments before the accident, unaware of Herzberg’s presence before it was too late. Despite this, the firm believes autonomous vehicles have the potential to make roads safer and transportation affordable for everyone.
“We believe that introducing self-driving vehicles to the Uber network could make transportation safer, more efficient, and more affordable for people around the world. “We also believe that our efforts to develop selfdriving technology are consistent with our core value to Stand for Safety.” Next we take a look at a firm closer to home - Addison Lee Group, who recently announced that they had been selected to lead a £15 million UK governmentbacked consortium to launch autonomous vehicle
The company’s choice of vehicle is a Volvo known for having a strong safety track record. The vehicle is modified to integrate the sensors and software that helps support their software. In June, Uber announced a third generation version of its self-driving car development with Volvo. The new XC90 SUV will now be
Image: Addison Lee
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Autonomous
December 2019 | www.taxi-point.co.uk | 15
services in London by 2021.
location for new Addison Lee Groups services.”
The consortium, which also includes Oxbotica, DG Cities, Nominet and Immense Simulations, won the funding from the government’s Connected and Autonomous Vehicle 4 (CAV4) programme to introduce 15 autonomous vehicles in the capital from 2021.
Graeme Smith, CEO of Oxbotica, added: “This mapping is another step towards making autonomous vehicles a reality in complex urban environments such as Canary Wharf.
Paul McCabe, the firm’s Corporate Development Director, said: “The Addison Lee-led consortium will help quickly realise many of the benefits we envisage in bringing autonomous vehicles onto the streets of London - better mobility for it’s people, enhanced public transport, cleaner air and safer streets.”
“This partnership shows the trust we have gained to deploy our integrated autonomous vehicle and fleet management software in even the most challenging of environments. “We look forward to bringing autonomous vehicles into mainstream use on the streets of London in the very near future.”
So to conclude, there seems to be a huge appetite for The firm, alongside Oxbotica (the British leader in self- autonomous taxis from some of the world’s most driving vehicle software), recently completed 3D street ambitious companies, with millions of pounds being mapping of the capital’s Canary Wharf area. invested and thousands of man hours dedicated to Oxbotica will use the data collected to help understand producing a fleet of vehicles which are solely reliant on the contents of street signs, and the meanings of the technology and artificial intelligence. lane markings on the road, to enable the vehicle to be In addition to those we’ve already looked at, there are as knowledgeable as a local resident about the a number of other giant firms also focused on complexities of each street. developing their own autonomous vehicle fleets, The company will repeat this process many times, and at different times, improving the understanding of how the streets change in different lighting conditions, weather and seasons of the year.
including Hyundai Motor Group who recently announced a multi-billion pound commitment to an electric driverless car project. Others include Tesla, Ford, General Motors and Russian ride-hailing firm Andy Borland, Addison Lee Group’s CEO, said: “With its Yandex. campus-style arrangement and high number of The idea of having thousands of driverless taxis commuters, Canary Wharf is the perfect place to begin patrolling big city streets will no doubt be shot down our mapping of London with Oxbotica and a possible by those who just can’t see how it could possibly work. But the question that we all need to consider is; why on earth would all these companies be investing so much time and money in a service that in reality seems so far-fetched?
Image: Addison Lee
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Protest
December 2019 | www.taxi-point.co.uk | 16
“Fare” trade for taxis: Cardiff taxi drivers vent frustrations at County Hall protest Cardiff’s taxi and private hire drivers took to the streets to demand action outside the County Hall in Cardiff on Wednesday 4 December. The protest, the first in what could be a series of demonstrations, took place as drivers vented their frustrations, claiming it is now impossible to make a living in the city.
According to driver representatives, remuneration for the vast majority now sits well below the national minimum wage. Unite the Union called the action and detailed a plethora of issues facing the industry in Cardiff. Problems around the controversial ‘cross-border’ hiring rules and the high costs involved in moving to greener taxis featured highly as concerns. Senior Cardiff Councillors were set to sit down and discuss details to resolve taxi drivers’ concerns on
Friday 6 December. If no resolution was found, drivers are set to protest again. A spokesperson from the Unite the Union Cardiff Taxi Branch, said: “Drivers have had enough of the council taking a detrimental approach to licensing policies in Cardiff, which only exacerbates the cross border issue further.
“Some aspects of the new Institute licencing fitness criteria guidelines, which was introduced on the 5 November this year, has been very harsh and drivers feel they’re being treated unfairly while crossbordering taxis operating in our area are not under same policy.” The union added: “With incomes going lower than the minimum wage is pushing drivers to work longer hours, which means more chances of falling foul to the new fitness guidelines.”
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Charity
May 2019 | www.taxi-point.co.uk | 20
Exclusive
December 2019 | www.taxi-point.co.uk | 18
New hard-hitting Glasgow campaign launched to show dangers of taking illegal minicabs
Police Scotland tell TaxiPoint pirating test case submitted A new hard-hitting safety campaign has been launched the growing issue surrounding dangerous vehicles in Glasgow highlighting the dangers of getting into an ‘pirating’ or illegally plying-for-hire in the city centre. illegal non pre-booked private hire vehicle. However, they say more could be done by Police Scotland and the Crown Office. The campaign is asking the public to ‘Know what you are getting into’ ahead of the busy Christmas period in the Scottish city.
Calum Anderson, Chairman of Unite Glasgow Cab Section, told TaxiPoint: “For 18 months I’ve campaigned for parity with the rest of the UK, where Licensed taxis are the only vehicle able to pick the public up off the streets without a booking. Private hire those caught pirating get charged for no insurance. or minicab vehicles are able to take people to their “Police Scotland say there’s no point charging anyone destinations ONLY if it is pre-booked via an operator. as the Crown Office won’t prosecute, the Crown Office say they can’t prosecute if the police won’t charge, and Taking a private hire vehicle or another unlicensed so we go round and round. vehicle without a booking is illegal and will be uninsured.
“This video is designed to try and raise public
The advert, funded by taxi drivers at Unite Glasgow Cab Section, shows the dangers of taking an unlicensed vehicle. The final message says, “if it’s not a licensed taxi or a pre-booked privet hire, it’s just a stranger’s car”. According to a spokesperson at Unite, Glasgow City Council have been very supportive in trying to tackle
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December 2019 | www.taxi-point.co.uk | 19
awareness of the dangers, and hopefully put pressure to the authorities.” Police Scotland‘s Supt Mark Sutherland said in response: "The use of an illegal taxi has obvious safety risks as well as having a detrimental impact on those taxis operating legitimately.
active across the city. “Our Licensing Committee will always take appropriate action where there is evidence of private hire drivers plying for hire.”
Police Scotland’s Chief Inspector Hazel Scott highlighted the dangers to the wider public outside of Glasgow, "Police Scotland Greater Glasgow Division works closely asking passengers to ‘consider their journeys carefully’. with Glasgow City Council Taxi Enforcement to target Chief Inspector Hazel Scott told TaxiPoint: “The use of persons who are operating as taxi drivers outwith the an illegal taxi has safety issues, including drivers not terms of their license. A number of joint pro-active having been vetted, potentially invalid insurance, as operations have been carried out and further well as having an impact on those operating as a operations have been planned for the future. A test legitimate business. Police Scotland continues to work case has been submitted to COPFS regarding a taxi in partnership with Local Authority licensing driver operating outwith the terms of their insurance departments. and the outcome is awaited. "People should consider their journeys carefully. Using "Police Scotland would encourage members of the licensed taxi companies, employing drivers who are public people to contact us if they have witnessed vetted to ensure they are fit and proper to convey the illegal taxi touting or have any other information public, can help keep you safe. A licensed taxi will have relating to illegal taxis. The public should be aware of the vehicle make and model, registration and license the risks of using an illegal taxi, which may include number clearly displayed.” drivers that have not been approved to be a fit and proper person to hold a license and vehicles that may not be covered by insurance. All properly licensed taxis will have taxi plates on the front and rear of the vehicle, displaying the make, model, registration number and taxi license number.” A spokesman for Glasgow City Council also commented by saying: “Any private hire driver plying for hire is acting out-with the terms of their licence and is putting passengers at risk. “Any passenger who uses a private hire vehicle without pre-booking will be uninsured and there will be no record of their journey should anything go wrong. “We strongly advise passengers to avoid hiring cars on this basis and drivers should be aware of that our taxi enforcement team is routinely
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Charging
December 2019 | www.taxi-point.co.uk | 20
Wireless taxi rank charging set to begin on six retrofitted LEVC cabs
Image: LEVC
Wireless charging has taken a huge step forward as trials on six LEVC taxis are set to begin in the German city of Cologne.
That funding was to help an innovative new project to assess the feasibility of using wireless charging to support the use of electric vehicles in commercial The wireless charging project for taxis, called the Taxi fleets on London’s roads. Part of that assessment will include the wireless charging of electric taxis while Charging Concept for Public Spaces (TALAKO), will make up part of the SMATA charging feasibility project waiting for passengers in the taxi rank outside St Pancras International railway station. already launched. As part of the TALAKO project, six British-made LEVC electric taxis will be retrofitted for wireless charging. According to Electrive, all six vehicles will be able to charge simultaneously when the charge stations become live.
According to a document produced by engineering service provider INTIS, some of the advantages listed for wireless charging in Cologne include: •
Charging power up to 50 kW
•
Semi-dynamic charging – charge while stopped as well as rolling forward
It was expected that similar trials would begin in London too. Earlier this year, a grant of nearly £50,000 • from OLEV and Innovate UK was awarded to the consortium led by UK Power Networks Services as • London eyes zero emissions transport system by • 2050.
Suitable for retrofitting to existing EV taxis (e.g. LEVC TX) Fully automatic charging and billing
Maximise up-time - fewer breaks for charging needed, use dead-time to charge
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Vehicle
December 2019 | www.taxi-point.co.uk | 21
“Magnificent machines” Boris drops in on LEVC LEVC welcomed the Prime Minister to Ansty, Coventry for a tour of its state-of-the-art facility, the first production plant in the UK dedicated to the manufacture of electric vehicles.
Image: LEVC
Hosted by Joerg Hofmann, LEVC CEO, the Prime Minister was highly supportive of the business and its products, describing the TX electric taxis as “magnificent machines”.
With more than 3,000 sales to date, the electric TX is popular with drivers in the UK as well as increasing global success with a major focus in Europe, in markets such as Germany, Norway and the Netherlands.
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Licensing
December 2019 | www.taxi-point.co.uk | 22
Hearsay evidence and fit and proper
Image: Pexels
Article written by:
Can a committee or court decide on whether a taxi or private hire driver is fit and proper based on hearsay evidence? Hearsay evidence is often a very contentious issue particularly in the context of (quasi)judicial matters. These are often cases where a licensing authority or court is making a determination on the fitness and propriety of a taxi or private hire driver.
for any criminal offences. Notwithstanding, his licence was revoked.
On appeal the private hire driver sought to persuade the court that the council had relied on uncorroborated and anonymous hearsay evidence which he was unable to challenge through crossexamination and that the allegations were vague and for the most part historic.
What is hearsay evidence?
The district judge disagreed with this line of argument Hearsay evidence can be defined as a statement made in turning down the appeal. but – not by a witness giving a personal account – To some extent the outcome of this case turned on the which is relied upon in court to prove the truth of a individual facts of the case and by no means has any matter or case. Hearsay evidence may be first hand, in authority on the matter been established as this was a other words when a witness relates what they directly lower court. heard someone else say or can be second hand, or in other hand, when the witness relates what they were However, what this case does illustrate is that (quasi) judicial bodies can, and is willing, to entertain hearsay told that someone else said. evidence in taxi and private hire cases. Hearsay evidence and licensing Approach with care A recent appeal case ruled in favour of a licensing On the whole however hearsay evidence is generally authority who revoked a private hire driver’s licence treated with some caution. Often hearsay evidence is based on hearsay evidence. difficult substantiate and there is more often than not Three Rivers District Council decided to revoke the no opportunity to test the evidence or statements. licence of a private hire driver following complaints Since taxi and private hire licensing is determined on that the driver made inappropriate approaches to the civil burden of proof – balance of probabilities – teenage girls. It is worth noting that the driver in hearsay evidence is question had never been convicted or been arrested
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Licensing
December 2019 | www.taxi-point.co.uk | 23
easier to argue. For example, in the case referred to above, the private hire driver had a history of complaints of a similar nature. Whilst none of these were ever proven in a court of law and resulted in a charge of conviction, the fact that there was a pattern of behaviour was sufficient to allow the hearsay evidence and the appeal to be turned down.
not be complacent when faced with hearsay evidence when their fitness and propriety is tested. It is very important to seek expert legal advice from the outset of your case.
As mentioned, this case does by no means set a precedence and there are long established legal principles established in higher courts that sets out the correct procedure that must be followed when hearsay evidence is submitted. The point I wanted to make here is that taxi and private hire licence holders must
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Uber London
December 2019 | www.taxi-point.co.uk | 24
Uber gone…
again
Transport for London (TfL) concluded that it will not though they were the booked driver, which occurred grant Uber London Limited (Uber) a new private hire in at least 14,000 trips - putting passenger safety and operator’s licence in response to its latest application. security at risk.
As the regulator of taxi and private hire services in This means all the journeys were uninsured and some London, TfL is required to make a decision on Uber’s passenger journeys took place with unlicensed drivers, fitness and propriety before its current licence expires. one of which had previously had their licence revoked by TfL. TfL say they do recognise that Uber has made a number of positive changes and improvements to its culture, leadership and systems in the period since the Chief Magistrate granted it a licence in June 2018. This includes interacting with TfL in a transparent and productive manner. However, TfL has identified a pattern of failures by the company including several breaches that placed passengers and their safety at risk.
Another failure allowed dismissed or suspended drivers to create an Uber account and carry passengers, again compromising passenger safety and security.
Despite addressing some of these issues, TfL does not have confidence that similar issues will not reoccur in the future, which has led it to conclude that the company is not fit and proper at this time.
Other serious breaches have also occurred, including several insurance-related issues. Some of these led TfL to prosecute Uber earlier this year for causing and permitting the use of vehicles without the correct hire or reward insurance in place.
In September, Uber was granted a two-month licence as further information was required on these issues, some of which emerged late in the process of its reapplication. A key issue identified by the London regulators was that a change to Uber’s systems allowed unauthorised drivers to upload their photos to other Uber driver accounts. This allowed them to pick up passengers as
TfL recognises the steps that Uber has put in place to prevent this type of activity. However, it is a concern that Uber’s systems seem to have been comparatively easily manipulated.
TfL suggest that whilst Uber has worked to address these issues, they highlight the potential safety risk to passengers of weak systems and processes. This pattern of regulatory breaches led TfL to commission an independent assessment of Uber’s ability to prevent incidents of this nature happening again. Image: LEVC
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Uber London
December 2019 | www.taxi-point.co.uk | 25
This work has led TfL to conclude that it currently does not have confidence that Uber has a robust system for protecting passenger safety, while managing changes to its app.
services in London we are required to make a decision today on whether Uber is fit and proper to hold a licence. Safety is our absolute top priority. While we recognise Uber has made improvements, it is unacceptable that Uber has allowed passengers to get into minicabs with drivers who are potentially unlicensed and uninsured.
Legislation means that Uber now has 21 days to appeal, during which it can continue to operate pending any appeal and throughout any potential appeals process. Uber may seek to implement changes “It is clearly concerning that these issues arose, but it to demonstrate to a magistrate that it is fit and proper is also concerning that we cannot be confident that by the time of the appeal. similar issues won’t happen again in future. If they choose to appeal, Uber will have the opportunity to While Uber continues to operate, TfL will closely scrutinise the private hire operator, which includes the publicly demonstrate to a magistrate whether it has need for Uber to meet the 20 conditions set by TfL in put in place sufficient measures to ensure potential safety risks to passengers are eliminated. If they do September 2019., Particular attention will be paid to ensuring that the management have robust controls in appeal, Uber can continue to operate and we will closely scrutinise the company to ensure the place to manage changes to the Uber app so that management has robust controls in place to ensure passenger safety is not put at risk. safety is not compromised during any changes to the Helen Chapman, Director of Licensing, Regulation and app.” Charging at TfL, said: “As the regulator of private hire
Image: LEVC
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Uber Reaction
December 2019 | www.taxi-point.co.uk | 26
Mayoral candidates BLAST Khan over Uber ban despite the safety of 14,000+ passengers put at risk
Image: LEVC
Image: Greater London Authority
London’s future mayoral candidates have criticised the stuck by he fact that it’s providing flexible working for current Mayor's decision to support the banning of a lot of people who otherwise would find it difficult to ride-hailing app Uber. work, and it’s providing a service for Londoners.” Former Conservative minister Rory Stewart is set to run as an independent candidate in next year's London Mayor election race. Speaking after a London Chamber of Commence event at the capital’s swanky Ivy restaurant, Stewart was heavily critical of Sadiq Khan when he spoke to reporters. Stewart questioned the motives behind Khan’s decision and also his “lack of grip” to sort out issues quickly, pointing swiftly at his management of projects like Crossrail and the running of the tube network.
Sadiq Khan’s other rivals also showed their displeasure towards the London Mayor. Conservative candidate Shaun Bailey said: “Unfortunately, we have now come to a point where London’s reputation as a world-class city that is open to business has taken a hammer blow. Sadiq Khan has had two plus years to come up with a clear policy on ride hailing that both respects London’s
According to journalist Ross Lydall, the independent candidate said: “I would like to know whether he made this decision or he didn’t. I suspect when it suits him – he is talking to the black cab trade – he says he made the decision himself and it was an incredibly brave political decision. Probably when he talks to Uber he says: ‘I have no choice in the matter. This was a regulation from TfL'.” Stewart added: “I’m a huge believer in black cabs. I take them all the time. But I also use Uber. I’m very
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Uber Reaction
December 2019 | www.taxi-point.co.uk | 27
iconic Black cab trade and meets Londoners’ needs, and he hasn’t delivered. “Today’s ban is an admission of failure on regulation that will lead to job losses for tens of thousands of Londoners from mostly BAME communities.” Lib Dem mayoral candidate Siobhan Benita called the ban a “blow to the huge numbers who rely on Uber”. Benita said: “Today’s decision will be a blow to the huge numbers of Londoners who rely on Uber and value the service it provides. It will also be a massive concern to the many drivers and their families whose livelihoods depend on the continuation of Uber in London.
surely we can do too. Sadiq Khan needs to find a resolution to this issue as soon as possible - one that works for the full range of taxi drivers in the capital as well as the safety and preferences of Londoners.” Private hire drivers using the Uber app as an operator are expected to join similar operators. Private hire drivers and Londoners can choose from nearly 2,000 other firms operating in London which include global app companies like Ola, Bolt and Kapten. One of the key concerns shown by TfL was centred around the safety of the Uber app. According to the regulators a change to Uber’s systems allowed unauthorised drivers to upload their photos to other Uber driver accounts.
“Of course it’s vital that Uber provides a service that keeps passengers safe. But the Mayor has had years to This allowed them to pick up passengers as though they were the booked driver, which occurred in at least resolve concerns and issues with Uber and has failed to 14,000 trips - putting THOUSANDS of passenger safety do so. Major cities around the world can do this, so and security at risk.
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Uber Reaction
December 2019 | www.taxi-point.co.uk | 28
‘The blame for the loss of their licence lays exclusively with Uber’ says cabbie legal action group UTAG ‘The blame for the loss of their licence lays exclusively This couldn't be further from the truth. with Uber,’ says cabbie legal action group UTAG. “London taxis drivers (Black Cabs) have been at the The United Trade Action Group (UTAG) supported the forefront of technology dating back to dispatch radio. action against ride-hailing firm Uber who were In 2011, prior to Uber being licensed in London, Black rejected an operator's licence in London for the Cabs could be e-hailed via Apps. In 2019, there is a second time in two years. plethora of choices, including TaxiApp which is a taxi driver owned cooperative. Every London taxi has the A UTAG spokesperson said in response: “Today we ability to take electronic payments, including have learned that Uber London Limited ('Uber') shall contactless, as well as Apple and Android pay, they are not receive a new licence (“The Decision”) as 100% wheelchair accessible and have regulated fares Transport For London ("TfL") have found them, once set by TfL as the industry regulator. again, not to be a 'Fit & Proper' company to hold a Private Hire Operators Licence.
“Black Cabs operate in one of the greatest cities in the world, are an integral part of the cities heritage and “We are obviously delighted to learn this news; the travelling public and other road users shall be safer for have been voted time and time again the world's best taxi service. Today's decision has come following this decision. Uber’s inability to follow rules - rules designed to “Uber will attempt to make you believe that the protect the public and their failure to comply with the decision is retrograde and has been made to stifle conditions set as part of the ‘probationary’ licence. technology, protect a cartel, and dinosaurs that have failed to keep up with technology and other such spin. “Uber has no one else to blame - the blame for the loss of their licence lays exclusively with Uber.”
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Charity
May 2019 | www.taxi-point.co.uk | 20
Feature
December 2019 | www.taxi-point.co.uk | 30
Hey hey it's the Monkey! Lost teddy takes a ride in a London taxi back to his best friend Jenson For every parent, the safety and health of their children is number one priority and the fear of anything happening to them is forever with us all. So when Leighann’s five-year-old son Jenson suddenly fell ill, her only concern was getting him to medical experts in the hope of diagnosing and fixing the problem. Jenson became poorly one evening, so was taken to the doctors the following morning. Leighann said the doctor thought Jenson was suffering from tonsillitis so prescribed him antibiotics. The following morning Jenson hadn't made any improvement, so Leighann called the doctor for a follow-up check. She was advised to immediately call for an ambulance to take Jenson to hospital. Jenson was rushed in the back of the vehicle to University College Hospital London (UCHL) with suspected sepsis. There he was placed on a drip and had his bloods taken.
him to stay overnight in hospital.” An alternative option was for Jenson to rest in the comfort of his own home where a dip would be applied to his arm. The only issue with that was he would have to attend hospital everyday for his antibiotics. Speaking of the daily commute, Leighann added: "On Thursday we took a black taxi to hospital. Once inside the hospital he looked for Monkey [his favourite teddy and best friend] but couldn’t find him. I immediately took to social media and put a post up on the Save Our Black Taxis group. "The post was shared over 2.4k times. So many people sharing and retweeting on twitter. “My son was so upset Monkey was the only comfort to him during a week from hell." The sepsis which Jenson was suffering from caused his
Leighann said: “He was put on antibiotics to treat sepsis at 4pm. We were then informed that no hospitals in London or Surrey had any beds available for Jenson, which meant it would have to stay outside of London if they wanted
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Feature
December 2019 | www.taxi-point.co.uk | 31
CRP levels to rise to dangerous levels of up to 180 normal levels range between 30/40. Although desperately unwell, Jenson kept asking for his beloved Monkey. After endless shares, a Christmas miracle occurred, when Leighann received a message from a lady called Wendy, who said her partner was the driver that picked them up and had found Monkey. Numbers were exchanged and the taxi driver, Marc, asked if he could come and collect Jenson from hospital after his latest dose of antibiotics.
message from Jenson’s nan, Helen, who said: “As Jenson’s nan, I’d like to say a massive thank you to each and everyone who helped find Monkey X.”
Marc was praised for his amazing efforts in making sure Jenson Leighann added: "Jenson was so happy and cried that was reunited with his Monkey wasn’t lost forever." best friend Monkey, with one social media user saying: “Hope Jenson feels better soon. Thank you for your On Marc's arrival, Jenson ran to the taxi shouting his name with the biggest smile. Marc told him to jump in caring and time - A special Black cab driver like them all.” the back where Monkey was waiting. Leighann has since confirmed that Jenson is doing well Speaking of Marc's amazing gesture, Leighann said: "Marc is an amazing man who went above and beyond and is on the road to recovery. His CRP levels are on and even brought Jenson a Xmas advent calendar too. the decrease, which is a sign that the antibiotics are fighting off the infection. "He dropped us home and told me if Jenson needs to She said: “He is just happy to have Monkey back.” go back to hospital just message him and he will take us and pick us up. He truly is amazing and he made Jenson and myself so happy.
"I will never be able to thank all the London black cab drivers and supporters who shared my post, and most importantly Marc and Wendy for keeping Monkey safe and returning him to us. “Thank you from Jenson, Monkey and Leighann. Marc you are simply the best. Thank you." The news of Monkey’s safe return sparked an influx of cheers and get well soon messages across social media, including a special
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Enforcement
December 2019 | www.taxi-point.co.uk | 32
EIGHT minicabs face plying for hire prosecution after mammoth Midlands enforcement night All image credit: @Bhamtaxicop (Twitter)
A whopping EIGHT private hire drivers were caught and now face prosecution for plying for hire after one mammoth night of enforcement in Birmingham.
from several authorities including at least THREE from the controversial Wolverhampton City Council (WCC) licensing authority.
The operation on 22 November oversaw a total of 53 vehicles checked. Glasgow City Council joined the operation to learn more about how the police catch and prosecute illegal drivers plying for hire in the Midlands.
This summer a Wolverhampton councillor defended the decision to grant more than 11,000 private hire licences last year, despite the fact that only 852 of those issued were to drivers operating in its licensing area.
A number of departments from the West Midlands Police force took part in the operation including its Traffic, Dogs and Specials teams. Birmingham City Council and DVLA enforcement officers were also present on the night.
WCC has come under fire for the ease of obtaining a private hire licence from them, with one of the issues being the price.
The private hire vehicles caught displayed licences
The cost of obtaining a licence is £284 compared to £460 in Stockton, £470 in Cleveland and Redcar, and £474 in Middlesbrough respectively. At least two of the vehicles caught for plying were displaying Uber signage, both of which were licensed to Wolverhampton. The operation gave an insight
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Enforcement
December 2019 | www.taxi-point.co.uk | 33
into how successful enforcement is conducted in bigger cities. The West Midlands Police Private Hire and Taxi Enforcement (WMPPHT) Officer gave commentary on the operation throughout the night on social media with "Don’t ply for hire” and “Get caught go to court” the reoccurring key messages to drivers. The WMPPHT Officer said via social media: “53 vehicles checked tonight and 8 illegal plyers caught now facing prosecution. My thanks to @BCCLicensing @WMPDogs @Trafficwmp @GlasgowCC @SpecialsWMP @DVSAEnforcement and of course, the hard working SPT!”
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Vehicle
December 2019 | www.taxi-point.co.uk | 34
Image: Skoda
New hybrid version of taxi driver favourite Skoda Octavia released Skoda have released the fourth generation PLUG-IN version of the cabbie's favourite Octavia at the Trade Fair Palace in the Czech capital. The latest generation of the Octavia launched in November is instantly recognisable and builds on the third generation’s design to look more dynamic and current.
display. Another innovation is the DSG automatic transmission with a shift-by-wire system, which has made it possible to replace the selector lever with a small control module. This has fundamentally altered the way the centre console looks.
The multifunction two-spoke steering wheel has also never been seen before. On-board entertainment is Full LED Matrix headlights will light up your way, while provided by third-generation infotainment systems, with the top-of-the-range version offering a 10-inch all the traditional C-shaped signature tail lights are -glass display. Efficient climate control is in the hands enhanced by dynamic indicators. of the three-zone automatic air-conditioning. The new Octavia is the first Skoda to feature a head-up New safety features are another important area. It is the first Skoda model, for example, to offer CollisionAvoidance Assist, designed to make evasive steering around a sudden obstacle easier and more precise; Turn Assist, making left turns even safer (in left-handdrive cars); and Exit Warning, alerting you if opening the door could cause a collision with a passing car or a cyclist. Another new feature, Local Traffic Information, can warn you about traffic risks on the road. The system can alert you, for example, to black ice on the road or to obstructions. Image: Skoda
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Vehicle
December 2019 | www.taxi-point.co.uk | 35 Image: Skoda
Cabbies around the UK will also be delighted to hear that the all-new Octavia has also maintained and enhanced its practicality. Its already impressive boot volume has grown by 30 litres to total 640 litres in the estate version, while the liftback now accommodates 600 litres, up 10 litres on the previous generation.
The Octavia is now available as a plug-in hybrid, which will be music to the ears of some cabbies in authorities making greener regulation changes. Following in the footsteps of the Skoda Superb iV, the Octavia iV is the second Skoda model to be available as a plug-in hybrid. This powertrain features a 1.4 TSI petrol engine delivering 115 kW (156 PS) and a 75-kW electric motor. Together, they produce a total power output of 150 kW (204 PS) and have a maximum torque of 350 Nm.
central screen with an iV welcome logo and modelspecific displays. Away from the hybrid, there is still plenty to choose from under the new Octavia’s bonnet. Besides the enhanced petrol engines, which can be equipped with mild hybrid technology (mHEV) and new -generation Evo diesel engines, there is also a compressed natural gas (CNG) drive.
Oliver Stefani, Skoda’s Head of Design, says: “The Octavia’s core values have always been functionality, practicality, elegance and timeless design. In the new generation, we have focused on placing Image: Skoda even more of an accent on ‘design’ as an The plug-in-hybrid variant has been equipped with a 6- established value. The all-new Octavia is more dynamic speed DSG. With a capacity of 37 Ah providing 13 kWh, and emotionally charged than ever, yet remains functional and practical. We have managed to combine the high-voltage lithium-ion battery allows for an these aspects very effectively and I am sure that electric range of up to 55 km in the WLTP cycle. The battery can be recharged conveniently at home from a customers will love it.” standard household socket or wall box; the connector for charging the battery is hidden behind a flap in the wing on the driver’s side, which can be opened at the push of a button in the door trim. Other differences between the Octavia iV and the variants that are driven solely by a combustion engine include a slightly smaller petrol tank (40 l instead of 45 l), the iV badge on the tailgate and the 10-inch Image: Skoda
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Enforcement
December 2019 | www.taxi-point.co.uk | 36
Police catch minicab driver eating “TRAY OF FOOD WITH CUTLERY” whilst driving with passengers
Image credit: Small Heath and Highgate WMP (Twittter)
A private hire driver was caught eating at the steering wheel of his car WHILST driving with passengers.
According to police sources, the minicab driver was “eating a tray of food with cutlery”. The driver was stopped by West Midland’s Small Heath and Highgate Police unit on 22 November in the Digbeth area of Birmingham.
The minicab driver, licensed by Wolverhampton City Council, has been reported for the offences. This offence came on the same night as the whopping EIGHT private hire drivers caught and now facing prosecution for plying for hire after one mammoth night of enforcement in Birmingham.
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Insurance
December 2019 | www.taxi-point.co.uk | 38
Uber could protect from fake uninsured drivers using a ‘contingency motor policy’ says insurer
Uber could protect its passengers from uninsured fake driver? Would they receive compensation? drivers by investing in a ‘contingency motor policy’ Plan Insurance added: “There could be a criminal according to insurance experts. prosecution, of course, which would be dealt with by According to an insurance specialist within the taxi and the courts. Any compensation would be arranged by private hire industry, passengers travelling with a fake the judicial system.” Uber driver WOULD HAVE been able to claim So what more could Uber do to show the courts, and compensation, if they were involved in an accident, all its customers, that they take safety concerns seriously? be it via a long winded process. Plan said via their online blog: “Uber would argue that A spokesperson from insurance specialists, Plan they actually highlighted the issue to TfL themselves as Insurance, said: “If the vehicle wasn’t insured at all (eg part of their desire to demonstrate a new open and driver not insured and the vehicle not insured), then transparent mode of operating. the MIB (Motor Insurance Bureau) would be involved. “However, that is unlikely to allay concerns regarding The claimants are likely to receive compensation. However the process would be more long winded than passenger safety resulting from the further risk of unlicensed and uninsured drivers. if the vehicle or driver had a policy in place. “In terms of insurance, they could invest in a “If the vehicle was insured but for the wrong driver, then the insurer of the vehicle has an obligation to pay contingency motor policy that would be a fallback provision. It would come into force should an incident any third-party injuries or damages. Then they could occur whilst a journey on their platform was taking look to seek their monies back from the policyholder place but for whatever reason the vehicle was and/or the MIB compensation scheme." uninsured. It would remove the need for the MIB to And what if the passenger in the vehicle was become involved.” unfortunate enough to be attacked by a fraudulent
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Health
December 2019 | www.taxi-point.co.uk | 40
Sugar, Fat and Protein: Know your fuel!
Glenn Shelford
The FINAL month of the year, and we’re looking at food labels now. I completely appreciate that it can be hard to know what to eat when you’re on the road and reaching for the same foods can feel like the easiest and best option. Next let’s look at: Fats
Fat loss expert
Glenn@gfitpt.com
But it’s important to look at the food labels and really understand what they’re telling you. Many can be misleading and can make you believe on first glance that they’re healthier than they really are. So, where to begin? Here’s some quick stats, but they might make your brain hurt… •
4 calories per gram of carbs
•
4 calories per gram of protein
•
9 calories per gram of fat
Saturated, unsaturated and trans fats. The first two aren’t bad for you at all. They’re natural fats and can be used by your body in several ways (it even says on the packet sometimes how much of your Recommended Daily Allowance it’s meant to be). Trans fats are the ones you must worry about – they’re made in a lab to specifically make things taste better and last longer. Great for food companies to have longer lasting, tastier stock… not great for your intestine.
These are the average calories needed to burn off So, what is the recommended daily allowance (RDA)? carbs, protein and fat… You can see why fat gets a bad There’s no easy answer, it’s different for everyone. rep! You take a unit like Anthony Joshua and compare him Let’s start our label journey with everyone’s favourite to some of the more vertically challenged members of society (short arses like me) then how could their RDA “problem” word when they’re trying to lose weight: be the same? Sugar Or should I say: Dextrose, maltose, glucose, fructose, That’s why it’s so important to know your own corn syrup, starch, rice syrup, flavourings, lactase… to individual numbers. I can already hear a lot of people complaining about not wanting to obsess, but is it name but a few! Any words ending in: ose, ase or obsessive to know how much your mortgage is each syrup will ALWAYS mean sugars. month? No. So why is it obsessive to know about a Most people can consume between 20-35g of sugar number that keeps you alive? per hour, which is the equivalent to a piece of fruit… So next time you read a label, see how it matches up Getting to know your “ideal” fat intake, protein intake and carb intake is a simple formula, which you’ll have to this number.
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Health
December 2019 | www.taxi-point.co.uk | 38
to email me at glenn@gfitpt.com to get! What affects labels? I’m not talking about someone scratching off the calorie number, but rather about the food it’s referring to.
Processing the label information against the food you actually have in front of you, and then making a healthy choice isn’t always easy. BUT, and it’s a big but, the more attention you’re putting into knowing more about food labels and how to count properly, IS half the battle.
Cooking time, storage time, freezing, outdated data, temperature… these are just some of the things that can affect how different the calories of the food inside Know your numbers and don’t be fooled by excellent, is, compared to the food label on the outside if questionable, advertising. (sometimes they’re off by up to 35%). You can find out more about reading food labels here Per 100ml – WTF? Sometimes the food companies http://bit.ly/foodlabelsglenn aren’t to blame, other times they’ll just crown their As always, thanks for reading. Anything you need product with a label which “sounds” really good! clarified, or to make the most of the TDEE, how much Riddle me this, what does: 100ml of pasta look like?
And now 100ml of milk? What about 100ml of potatoes? See my point?
you should be eating and any other questions… give me an email at: glenn@gfitpt.com
Christmas will undoubtedly mean relaxing a little more with your eating habits, but hopefully this and my previous articles have given you some inspiration and tools to make 2020 fit and healthy.
Drop me an email at: glenn@gfitpt.com
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Charity
December 2019 | www.taxi-point.co.uk | 42
Taxi drivers donate warm clothing and sleeping bags delivered to the capital’s homeless London’s taxi drivers delivered ELEVEN cabs full of warm clothing and materials for the homeless on a cold Monday December night in the capital. The Taxi Warm Clothing Appeal was set up by cabbie Dean Thomas, and this year helped around 120 people from the homeless community. Taxi drivers met up in St James’s Square at 6pm, where they were greeted by the Licensed Taxi Drivers’ Association (LTDA) van. The LTDA had been kindly storing the donated clothing, sleeping bags and tents and delivered it to be loaded into the eleven taxis.
Taxi drivers and garages from around London had been collecting and donating in the run up to the evening. A&S Services and cabbie Linda Morris delivered clothing from Hoddesdon and Epping respectively to the central collection point at the LTDA.
The taxis then drove in convoy to Charing Cross Police Station, where they were met by around 120 people from the homeless community.
The LTDA said on social media: “An elderly and cold homeless man just told us he will be warmer tonight thanks to his new coat, sleeping bag and thermal mat courtesy of cabbies and Taxi Warm Clothing Appeal.”
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Charity
May 2019 | www.taxi-point.co.uk | 20
Charity
May 2019 | www.taxi-point.co.uk | 20