Taranaki Business Review Magazine - Summer 2025 by taranakichamber

SUMMER 2025

FROM THE CEO

KIA ORA TE WH NAU!

Welcome to the Summer edition of the Taranaki Business Review! Are you also saying to yourself, “Where has the year gone?”

Time seems to fly when we are busy. And this year, like the last few, has seen a fair bit of change. Locally, we have just completed Council elections and there are a good number of new faces in the governance bodies. We also welcomed a new Chair (Jessica Parker) to our board, when Daniel Fleming stepped down after 11 years on the board.

We have seen some iconic businesses closing down and amalgamations between other businesses, to secure their long term future.

Taranaki has seen a definite increase in visitor numbers during major events and festivals, e.g. Te Matatini, Americarna, WOMAD, Centuria Garden Festival, etc.

Globally, 2025 has reminded us that uncertainty is the new normal. Growth is softening as the world adjusts to higher public debt, tighter fiscal settings and rising protectionism. In the last 12 months the Official Cash Rate (OCR) has dropped from 4.25% to 2.5%, enabling businesses to get cheaper loans. Inflation has increased though from 2.2 to 3.0%, while unemployment has gone up nationally from 4.8% to 5.3%.

WELCOME TO OUR NEW MEMBERS

Anne Cullen

Austin Build

• Brian Baker Instrumentation Services

• Caltex New Plymouth

• Careerforce Te Toi Pūkenga Chainmakers NZ Clearhead

• David George – Friend of the Chamber

Arun Chaudhari CEO

One of the significant developments has been the new wave of tariffs imposed by the US Government. New Zealand exports faced an additional universal tariff of around 10–15%, with some sectors – including autos, steel and aluminium – hit much harder. However, tariffs on many NZ food exports are reducing, as US citizens are having to pay a lot more at the supermarket.

For most Kiwi businesses the direct cost is challenging but manageable; the bigger impact is the uncertainty it creates across supply chains, pricing and long-term contracts. The message for exporters is clear: stay close to your US customers, spread risk across markets where you can, and double-down on what makes our products unique – quality, ethics and innovation. Many businesses still describe conditions as “fragile, but hopeful” – watching margins carefully while looking for the right moment to invest and hire.

The government’s efforts to increase exports to Asia and Europe are helping the balance of trade and a Free Trade Agreement (FTA) with India seems to be getting closer.

We’ve tackled hard issues together, from homelessness and rough sleeping in the New Plymouth CBD to rising retail crime, working

Horses Helping Humans

Taranaki

• Insurance Investment Services

• Kathik Narayanan Das –Friend of the Chamber

Maia Vink – Friend of the Chamber

• MHO & Co Ltd

alongside councils, iwi, agencies and retailers to seek practical solutions that protect people and business.

We’ve continued to celebrate success through the TSB Business Excellence Awards and Top Shop, provide opportunities for our members at the Business Showcase and Wellbeing Conference, and we’ve backed our skills development through the Young Enterprise Scheme and our many training programmes.

Through all of this, your Chamber has stayed focused on advocacy, connections and practical support - and your support has been very much appreciated.

With your help we have brought out a unique Taranaki Edition of the Monopoly board game, given the Ethnic Business Owners Forum more impetus and even commenced “Netwalking,” a fun way to people to connect while walking.

Thanks to you, Taranaki is one of the most engaged regional Chambers in the country and a powerful collective voice for Taranaki business.

Meri Kirihimete me te Tau Hou! Warm Christmas wishes and a happy New Year to you and your whānau.

Arohanui

Moira George – Friend of the Chamber

• New Plymouth Central Lions Club

• New Plymouth Club

Physio Pilates New Plymouth

TARANAKI CHAMBER OF COMMERCE Chamber House, 42 Egmont Street, PO Box 2, New Plymouth 4340 | PH: +64 6 759 9080 | E: admin@taranakichamber.co.nz I www.taranakichamber.co.nz

CEO Arun Chaudhari

ceo@taranakichamber.co.nz | 027 279 5161

PARTNERSHIP & PROJECTS MANAGER

Maura Young

maura@taranakichamber.co.nz | 021 284 0062

ADVOCACY & COMMUNICATIONS

MANAGER

Michelle Brennan

michelle@taranakichamber.co.nz | 021 710 950

EVENT MANAGER

Jo Whyte

jo@taranakichamber.co.nz | 021 533 300

OFFICE MANAGER

Julia Collins

julia@taranakichamber.co.nz

MARKETING & COMMUNICATIONS

COORDINATOR

Josh Borrell

josh@taranakichamber.co.nz | 027 906 8789

MEMBERSHIP COORDINATOR

Rebecca Mende rebecca@taranakichamber.co.nz | 027 432 2293

ADMINISTRATOR

Fran Bateman fran@taranakichamber.co.nz

YOUNG ENTERPRISE SCHEME COORDINATOR

Megan Lepper megan@taranakichamber.co.nz | 027 586 6558

PLACEMENT SUPPORT COORDINATOR

Melissa Keith melissa@taranakichamber.co.nz | 021 225 4531

ACCOUNTS

Jo Vincent accounts@taranakichamber.co.nz

CURRENT BOARD MEMBERS

Chair – Jessica Parker – Taranaki Arts Festival Trust

Deputy Chair - Grace Wesolowska – GW Consulting Ltd

Shane Devlin – Graphix

Sam Tyson – Measle

Andrew Pepper – Pepper Construction

Priyaanka Khatri – Govett Quilliam Lawyers

Rebecca Johnson – Venture Taranaki

Kerry Boielle – TSB Bank

Justin Peterson – Wells

Melissa Peters -BDO Taranaki

FEATURE WRITER

Virginia Winder – Wētāwoman Writes Everything

DESIGN & PRINT

Graphix | www.graphix.co.nz

TO ADVERTISE IN THIS MAGAZINE

Contact: admin@taranakichamber.co.nz

EXCITING GROWTH AND NEW OPPORTUNITIES FOR SOUTH TARANAKI

Diverse land use, renewable energy, investment from Fonterra and the steady development of the business park add up to a bright future for South Taranaki.

At the same time, the main streets of the district’s towns continue to get a spruce up, and people with ideas for new businesses have been able to take part in a Bizezi course.

Branching Out is a multi-year Venture Taranaki (VT) led programme looking at how landowners can diversify from traditional farming into new, high-value crops that suit the region’s soils, climate and potential markets. The idea is to explore options that can add another layer of income and create products that could be grown, processed and commercialised within Taranaki.

“The Branching Out land diversification work with Venture Taranaki is reaching an exciting phase with products heading to market - hemp, hops, avocados, ashwagandha, garlic, gin botanicals and others,” says Scott Willson, South Taranaki District Council’s business development manager.

He says there’s excitement about what’s on the horizon in South Taranaki – including renewable energy, significant capital projects and a steady stream of new businesses being created.

Those emerging energy developments also tie into national climate and decarbonisation goals, and have the potential to bring in specialist workers, new contractors, and technical expertise to the district. “The significant capital investment that Fonterra is making on its Whareroa site in Hāwera is very important to the local economy.”

Scott says that with their cool-stores development and electrification projects under way, the dairy factory will add more than $200 million into the South Taranaki economy over the next few years.

“That’s from the two of them combined –about $150 million for the cool stores and $64 million for electrification,” he says. “To have our district’s biggest employer showing that level of confidence in their local site –it’s massive for us.”

At the same time, the South Taranaki Business Park is hitting a key stage in its development. “We’re closing in on a really important milestone – the completion of the roading and three-waters (water, wastewater, and stormwater), internet and electrical infrastructure in the central quadrant of the development.”

“That’s been more than 18 months of construction and now that it’s completed, it unlocks a large part of the business park for private developers to put businesses on the land.”

The park has also attracted another new business – Euromarc. It supplies a wide range of engineering consumables and will open there at the end of the year. Scott says business energy in the district remains strong across multiple sectors.

“We’re always pleased with the amount of business energy that there is, with people coming for different types of support through the (council business development) team across a whole range of industries,” he says.

There are some big projects under way, particularly manufacturing, accommodation and residential developments, which have wider economic impacts for the South Taranaki district.

“To have significant housing developments of a high quality is going to attract people over time,” Scott says. “They’ll bring with them skills and energy that might flow on into other areas like the business environment for us.

“And in the meantime, it never hurts to have more construction projects for our local contractors to get involved in”

For those with fresh ideas, the council hosted a three-day Bizezi business startup course in Hāwera during October. “That took nearly 20 graduates through an ideation and product validation process all the way through to having complete business plans for their ideas,” says Scott.

“We have to thank Venture Taranaki for their support of that, and we’re excited to provide

ongoing business support to help these business ideas thrive.”

Town revitalisation work adds to the picture of growth and renewal. “We’ve had a number of projects in the towns being completed recently in Waverley, Pātea, Eltham and Ōpunake.”

Those projects include new paving treatments, murals, painting of facades, fresh planting, new seating and work to make the town centres more attractive and useable.

“The image improvement incentive that council offers is also helpful for building owners with frontage repairs and new paint,” says Scott. This helps bring the streets up to the same standard as the gardens, green spaces and park benches being added through the revitalisation work.

“Because of the way the co-design’s been done over a long period of time with a range of local voices inputting into it, each town’s got a solution that’s uniquely of the community.”

Contact: Scott Willson scott.willson@stdc.govt.nz (06)278 0555

Todd Energy champions community wellbeing: Otupaiia Marine Park's new playground set to delight Waitara

Todd Energy is proud to partner with the New Plymouth District Council, NP Partners, Te Kōwhatu Tū Moana Trust, and other local organisations to bring the Otupaiia Marine Park playground in Waitara to life. This visionary redevelopment is much more than a playground – it’s a vibrant community asset designed to foster joy, wellbeing, and connection among locals and visitors.

Following extensive consultation with Waitara youth and community stakeholders, the final design concept for the playground has been completed. Construction is set to begin before the end of the year, with the grand opening planned for April 2026.

Todd Energy’s sponsorship is guided by its sustainability principles and focuses on the ‘Nature Play’ area, allowing whānau and tamariki to connect with the whenua, ngahere, and taiao – nurturing a sense of belonging and environmental stewardship - kaitiaki taio for future generations.

Otupaiia Marine Park has already become a favourite recreation destination, with previous stages – including the skate park, coastal walkway, and picnic areas – enjoyed by hundreds of families and visitors. The new playground will further enhance Waitara’s reputation as a hub for recreation, cultural, and community events, ensuring the park remains a place of joy for generations to come.

As construction gets underway, Todd Energy looks forward to celebrating this milestone with the Waitara community and witnessing Otupaiia Marine Park’s transformation into a world-class facility that brings people together.

A PASSION FOR WATER

Craig Ledgans is navigating the world of water with a nod to his Norse ancestors. In July this year, Craig and wife Christina, launched Viking Water Solutions, offering domestic, business and industrial services, from rainwater to garden irrigation and rural farm reticulation to commercial sheds. And much more. “My tagline is ‘strength in every drop’,” says the bearded man, who looks like a Viking of old.

He can trace his ancestry from Scotland, through the Isle of Man, and up into the Nordic region. “Vikings had a good connection to the water,” says Craig. Craig and Christina had both worked for another water business, but lost their jobs, so started their own venture. Working with water is not new to Craig – he has been immersed in H20 for 15 years.

He began in the dairy industry, looking at reverse osmosis systems that stripped everything out of the water, leaving it 99.9 percent pure. Next stop was working in water treatment for the New Plymouth District Council.

“I already had the passion for water, but I really found it in that role,” he says. After a back injury while coaching roller hockey, he spent months recovering, then returned to the world of pumps, tanks, reticulation and filtration.

Craig says people are becoming more interested in storing rain before it goes down the drain. This trend move stems from thoughts of hot summers, long dry months and the imminent installation of water meters.

Domestic clients are now looking for fence tanks that blend into garden environments and hold liquid insurance for dry spells. “You can actually make it fit your space and it just gives you that extra bit of water,” he says.

On the matter of taste, Viking Water Solutions can provide small under-bench filtration. “That's just to reduce the chlorine and get rid of the lovely earthy taste that we have in our water here in New Plymouth,” says Craig.

“And water filters are one of those things that you do not want to defer or put off. Because what happens is, over the lifetime of the filter, all that bacteria and the nasty stuff that it catches can get oversaturated and then it will start releasing that back out into your drinking water. And the filter's not filtering anything.”

The business can also provide whole house solutions. Craig can soften hard water, and design UV systems that protect families from the bugs that might come off a roof where possums and birds have been. To explain how this works, Craig says the size of a human hair is about 40 microns. By contrast, the filters he installs reduce particles down to one micron. This means a UV system can stop the pathogens from reproducing in the line.

Craig is also passionate about sharing his knowledge. He teaches pump selection, farm water reticulation and farm dairy effluent hydraulics for the New Zealand Milk and Pumping Trade Association, taking his expertise into the classroom.

Across the Tasman he has been contracted for two days a week to support large chicken shed water dosing systems. But the biggest part of Craig’s overseas water work sits on a tropical island — Tonga.

In late 2021, the Pacific nation was affected by the Hunga TongaHunga Ha'apai eruption, and subsequent tsunami on January 15, 2022. When the eruption happened Tonga’s power grid failed, taps went dry and fresh water was scarce.

Craig travels there to help design and install solar bores that draw water up into nine-metre-tall towers. The tank then gravity feeds the water back out across communities. “If anything happens, it now means that we can still provide water to these communities,” he says.

When in Tonga, it’s no island holiday for Craig, who works long hours installing and teaching locals how to install the solar water systems. “I am able to take all my skills and my knowledge over to Tonga, and help train these people over there, and bring them up to a level that they start having the skills and knowledge,” he says.

Christina brings a logistics mindset to Viking Water Solutions. She grew up in Amersham in England and went on to work in film and television as a logistics specialist. This includes working on two Harry Potter movies, two in the Fast & Furious series and both Sherlock Holmes films.

She now runs Persona costume hire and sewing alterations, plus manages the water company’s home-based office. Both are dedicated to delivering healthy and fresh water to homes, businesses, farms, communities and our Pacific Island neighbours.

“Water is the lifeblood of everybody,” Craig says. “So without it, we don’t have life.”

Contact: Craig craig@vikingwatersolutions.nz 021 116 0492

WHITAKER CIVIL ENGINEERING – SUPREME WINNER 2025

Whitaker Civil Engineering has weathered some of the hardest years in construction and come out stronger – and as a Supreme Award winner.

The Bell Block-based company won the top prize at the TSB Taranaki Chamber of Commerce Business Excellence Awards in November. The judges said Whitaker was an exceptional civil engineering business that has transformed from the ground up.

“After overcoming financial headwinds, they strengthened their systems, built resilience, and backed their people,” read MC Mike McRoberts, a long-time TV3 news presenter, now Te Ao Māori editor for the National Business Review.

“When the right tools didn’t exist, they built their own – driven by team feedback and tested in the field,” said the judges.

“With innovation at its core and down-toearth drive behind every step, they now lead with confidence as a regional firm competing shoulder-to-shoulder with nationally led businesses on knowledge, systems, and delivery.”

Earlier in the evening Whitaker Civil took out the Employer of Choice and Manufacturing, Engineering or Trades awards. They were also Highly Commended in the Health and Safety category.

Whitaker co-director Frances Boyce said the company’s success in getting through the Covid-18 years and after, came down to its staff, diversification and resilience.

“It (the Supreme Award) is a recognition of the effort and hard work of our people. We call ourselves a large small business and a small, large business because we kind of see ourselves as family,” Boyce says.

“So I really am appreciative to all the management team that we have and all our staff and people. They are the ones that have made this happen for us.”

Whitaker always has a Christmas party, which will include celebrating the awards. “This year, I think it’s going to be extra special.”

The company was founded by Chris Whitaker in 1980, and bought by Boyce and co-director Graeme Dravitzki in 2014, which prompted a fun and wearable slogan.

“Last year, we did shirts for the guys, which said 44 years old, 10 years young.”The company, which has about 85 staff, has a varied portfolio of jobs, including local authority work.

Whitaker has worked on many highprofile Taranaki projects including the picturesque Te Rewa Rewa Bridge, the Liardet Street overpass, and major civil infrastructure such as the Bell Block bypass.

Now its projects include the walkway at Waitara (Te Pae o te Rangi Coastal Walkway), the new Tūparikino Active Community Hub, and bund rehabs at the former Marsden Point Oil Refinery site (now operated by Channel Infrastructure).

TSB Bank CEO Kerry Boielle presented the ultimate honour.

“The Supreme Award is the pinnacle of recognition. It honours a business that’s not only excelled in its category, but demonstrated outstanding leadership, innovation and overall contribution to our region,” she said.

“Every entrant has shown incredible mahi and commitment – not only to their customers, their business, but to their people and to our wider community.”

SupremeAwardwinnersWhitakerCivilEngineeringwithTSBCEO,KerryBoielle(Left)

TARANAKI MAYORAL AWARD 2025

LtoR–MayorPhilNixon,TRCChairCraigWilliamson,GrahamWells,MayorNeilVolzke,MayorMaxBrough

Graham Wells – who began an electrical and instrumentation business with his brother in a New Plymouth garage in 1984 – is this year’s Taranaki Mayoral Award winner.

The executive director of Wells Group received the honour at the 31st TSB Taranaki Chamber of Commerce Business Excellence Awards.

“This award’s got my name on it, but this award’s not about me, this is about all the people that have contributed towards the success of the business,” Wells says in his acceptance speech. “I’m an electrician with no formal business training,” he adds.

But in 41 years, Wells Group has grown from a two-man operation into a business that now employs more than 400 staff, and at its peak in 2010 had a workforce of 700. His brother left the business in the late 1980s to pursue international opportunities.

The New Plymouth-based company works on projects all over New Zealand, specialising in instrumentation, electrical, automation, field services and revenue metering.

Wells says the people-focused organisation has never been taken to task in court by a client for not performing, has never faced action from WorkSafe or the Employment Court, and has never faced a strike or go-slow.

“That’s a credit to the wider team… who understand that the culture within the business is about getting it right and making sure that we look after the small things and make sure the small things don’t become big things.”

He also paid tribute to his wife. “Cath has always been by my side, offering me advice and whatever else is needed, including a sharp tongue at times, to make sure that I understand what’s important in life.”

These days, Wells has stepped back from the business, leaving Justin Peterson, the company’s CEO, to lead the way. But Wells says he is always on hand if needed, which is how Peterson convinced him to fly from Auckland to New Plymouth for the awards night.

“My commitment to him is that if he wants me to do things, that I will be available to be wheeled out in my wheelchair to do them, so I had to live up to that commitment when he requested that I attend the event,” the sprightly man says later.

The award, chosen by the region’s three mayors and chair of the Taranaki Regional Council, recognises sustained leadership and contribution to Taranaki by a leader in the business community.

TRC chair Craig Williamson presented the award. “Graham really stood out,” he said, afterwards. “It’s probably well overdue, but very timely right now.”

CATEGORY A

CATEGORY B

Large Business Excellence Award (OMV) Winner – Govett Quilliam

Small Business Excellence Award (Venture Taranaki) Winner – HD Geo

Medium Business Excellence Award (Unlimit) Winner – Central Taranaki Automotive

Service Excellence Award (Legal Solutions) Winner – Govett Quilliam

Manufacturing, Engineering, Trades Excellence Award (Spark Business Hub) Winner – Whitaker Civil Engineering

Technology Excellence Award (OurCloud) Winner – Landpro

CATEGORY C

Business Continuity Excellence Award (Taranaki Emergency Management Office) Winner – On the House

Environmental Excellence Award (NPDC) Winner – Hollard Gardens

Health and Safety Excellence Award (Port Taranaki) Winner – Landpro

Innovation Excellence Award (Massey Ventures) Winner – The Kiwi Butcher Shop

Employer of Choice Excellence Award (STDC) Winner – Whitaker Civil Engineering

Hospitality Excellence Award (PIHMS) Winner – The Silo/Crop & Brew

Visitor Experience Excellence Award (Air New Zealand) Winner – Feastival

Brand and Marketing Excellence Award (tgm) Winner – The Kiwi Butcher Shop

For Purpose Excellence Award (Toi Foundation) Winner – Taranaki Foundation

New and Emerging Business Excellence Award (Pepper Construction) Winner – The Silo/Crop & Brew

CONGRATULATIONS

CATEGORY A

Whitaker Civil Engineering Winner of the Supreme Business Excellence Award 2025

SMALL BUSINESS EXCELLENCE AWARD

CATEGORY B

MANUFACTURING, ENGINEERING OR TRADES EXCELLENCE AWARD

CATEGORY C

BUSINESS CONTINUITY EXCELLENCE AWARD

Sponsored by Taranaki Emergency Management Office

WINNER: On the House

ENVIRONMENTAL EXCELLENCE AWARD

Sponsored by New Plymouth District Council

WINNER: Hollard Gardens

HEALTH AND SAFETY EXCELLENCE AWARD

CATEGORY C

BRAND AND MARKETING EXCELLENCE AWARD

MAYORAL AWARD

TARANAKI MAYORAL AWARD FOR BUSINESS EXCELLENCE

WINNER: Graham Wells, Wells Group

EVENT PARTNERS AND SUPPORTERS

Season’s Greetings to you all!

It’s been a huge year for the Government. I recently heard that more legislative work has been completed so far this term than by any government since 1986. We’re working hard to rebuild the economy, improve services, restore law and order, and help Kiwis succeed.

It’s working. The economy is bouncing back. We’ve slashed wasteful spending, cutting inflation and driving down mortgage rates. We’ve delivered tax relief for the first time in 14 years, eased childcare costs by up to 40 per cent through Family Boost, and given rates rebates to seniors.

We are encouraging investment through Investment Boost which enables businesses to claim a 20 per cent tax deduction on new assets, and we’re making it faster and cheaper to build with streamlined consents and more options when it comes to building products. We launched the Fast Track Approvals process to cut red tape and build the projects NZ needs for economic growth, and we also launched $7 billion of infrastructure projects to benefit regions and help create jobs.

Taranaki is open for oil and gas exploration again after we overturned Labour’s 2018 ban in July and made it easier for companies to apply for permits. The Government is going to lengths to secure indigenous gas supply and deliver the energy New Zealand needs. To this end we set up a $200m commercial co-investment fund which will enable a diverse range of investments and reduce perceptions of sovereign risk.

I’ve had the great privilege of visiting many of our businesses, big and small, in the last year, and also of showing them off to Ministers and MPs from other places. Prime Minister Christopher Luxon came for a day in November - his third trip to Taranaki this term - making sure we know we’re on the radar in Wellington.

We’re continuing to invest in our roads, improving safety at high-risk spots like the Egmont Road, SH3 intersection, and improving the longevity of repairs through the pothole prevention fund.

We’ve invested further in Taranaki Base Hospital to keep the redevelopment on track to deliver worldclass healthcare right here in our region, and opened both the mental health unit Te Puna Wai Kātea and the Taranaki Cancer Centre this year.

Finally, we’re opening New Zealand up to the world. We’ve got tourism back to near pre-COVID levels, and launched events and tourism investment packages which supported a number of local events two years in a row. I’m looking forward to seeing what we can do next year and seeing lots of visitors out and about in our region.

I hope you all have a wonderful, safe holiday season and get the chance to take a break and enjoy everything that makes Taranaki such a spectacular place to live.

From my family and team, Merry Christmas and Happy New Year to you all.

David MacLeod MP for New Plymouth

MacLeod

EVENTS & ADVOCACY

TSB BUSINESS EXCELLENCE AWARDS

Our premier business event was held at the TSB Stadium on Saturday 8 November. You can see all results on Page 11.

Our sincere thanks to; all the businesses that entered, our fabulous judges that give so much of their time to interview and write feedback for the entrants and the expert editing skills of our Feedback Facilitator Virginia Winder.

We gratefully acknowledge our wonderful sponsors and event partners who support us, not just financially, but with encouragement and assistance to ensure we are able to recognise and celebrate excellence in Taranaki.

BUSINESS CONNECTIONS

These monthly events are more popular than ever! Held on the first Tuesday of most months, these networking events are an ideal opportunity for you to promote your business and showcase your operations, facilities, staff, products and services and to meet potential customers. It is the perfect platform to strengthen and grow business contacts and interact with the Chamber network.

October’s Business Connections was hosted by Graphix who are celebrating 30 years in business, followed by Millennium Waterfront Hotel in November. Our Christmas Business Connections at Chamber House was for Roderique Hope Trust, and supported by Stephanie Murray Mortgages. Our first event in 2026 will be at Port Taranaki on Tuesday 3 February.

jo@taranakichamber.co.nz

BARA

ADVOCACY

We continue to advocate for our members on both local and national levels.

Advocacy for business this year included:

• Cycleways and reduction of car parking spaces outside businesses

• Funding for local training establishments

• Rough Sleepers

• Retail Crime

• CBD Parking Meters

• Rates Increases and Rating Differentials

• Meetings with Ministers and Members of Parliament

• Workplace Health & Safety Reform

• NZTA Waka Kotahi – Road Closures

Immigration Quotas – labour and skills shortages

Ethnic Business Owners Forum

Local Body Elections

We have two columns in the Taranaki Daily News each month – Chamber Chat and Business Voice. If you have an issue that concerns you and your business, we want to hear from you. Just contact Michelle or email admin@taranakichamber.co.nz and put Business Voice in the subject line.

WE WELCOME OUR NEW BARA MEMBERS –Caltex New Plymouth, New Plymouth Club, Trident - Thanks for your support!

BECOME A BARA MEMBER

We have a special membership rate for existing Chamber members with 1-5 staff. For just an additional $35.00+GST you can be a member of BARA as well and you don’t have to be based in the CBD! For businesses with six or more staff, BARA membership is only an additional $150.00+GST.

If you are passionate about the city you live in and have a genuine interest in supporting local business, then we want you to be part of an organisation that has the same philosophy, passion and drive. By working together we can make a difference.

Please contact Michelle or Rebecca to discuss BARA membership. Follow BARA on – New Plymouth CBD Alive

michelle@taranakichamber.co.nz

The Chamber Team with MC Mike McRoberts.

Michelle Brennan Advocacy & Communications Manager

Jo Whyte Event Manager

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YOUNG ENTERPRISE SCHEME

The 2025 Young Enterprise Scheme ended on a high note. Our Taranaki Regional Awards Night was held on 15 October, where a range of regional prizes were presented thanks to the generosity of our local sponsors.

A huge congratulations to AquaMesh from Taranaki Diocesan School, who were named as the 2025 Taranaki Regional Winner for their sustainable fishing solution. Their winning product transforms discarded fishing nets into eco-friendly bait bags; these mesh bags are attached to fishing hooks to secure bait more effectively - reducing waste and increasing catch rates.

Led by Isabella Sunman (CEO) and team members Abby Meyer, Kate Johnston, and Zara Roberts, AquaMesh delivered a standout pitch, competing against five other finalist teams from Taranaki high schools. The judges praised the team’s commitment to sustainability, product affordability, and clever repurposing of ocean waste.

The other finalist teams were Trap Tactics and Māiatanga from Stratford High School, Patterstone Rocks & Gems and Sweat Tech Towels from New Plymouth Boys’ High School, and Wavewax from Spotswood College.

Trap Tactics from Stratford High School was named as the Taranaki Regional Runner-Up, for their Kiwiana based card game, with primary themes around trapping pests and using Kiwiana imagery. A special thank you to our judges on the night for doing such a great job, Lisa Haskell from Toi Foundation, Paul Whakatutu from South Taranaki District Council and Rebecca Johnson from Venture Taranaki.

AquaMesh will now represent Taranaki at the YES National Final on 5 December, competing against 21 other regional winners for the coveted title of Young Enterprise Scheme Company of the Year. We wish them the best of luck!

REGIONAL AWARD WINNERS

Regional Company of the Year: AquaMesh, Taranaki Diocesan School

Regional Runner-Up: Trap Tactics, Stratford High School

BDO Annual Review Award: Patterstone Rocks and Gems, New Plymouth Boys’ High School

Graphix Business Card Award: GameTime Solutions, New Plymouth Boys’ High School

South Taranaki District Council Business Innovation Award: GameTime Solutions, New Plymouth Boys’ High School

Speaking Made Easy Business Presentation Award: GameTime Solutions, New Plymouth Boys’ High School

Taranaki Chamber of Commerce Business Showcase Award: Le Pont, Spotswood College

Barbara Kuriger MP Enhancing Rural Communities: AquaMesh, Taranaki Diocesan School

BDO Financial Management Award: Patterstone Rocks and Gems, New Plymouth Boys’ High School

Office Furniture First Rangatahi Award: Pānui, Francis Douglas Memorial College

It was excellent to see the huge growth of YES enrolments this year, with a total of 168 Taranaki students forming 56 business teams - an increase of 42% on last year. It’s fantastic to see schools recognising the positive impact this programme has on our youth and we hope this continues.

A programme like YES would not be possible in our region without the generous support of our sponsors. Thank you to everyone who supports this initiative, especially our key funder Toi Foundation.

Centre City Retail Award: Hungry Hustlers, New Plymouth Girls’ High School

TGM Social Media & Marketing Award: Māiatanga, Stratford High School

Taranaki Regional Council Sustainable Business Award: Paws and Pillows, Te Paepae O Aotea

The Seaside Market Trade Fair Award: Bonum, Francis Douglas Memorial College

Megan Lepper Taranaki Regional Coordinator megan@taranakichamber.co.nz

Leading the Next Chapter of Enterprise in Taranaki

Taranaki has always been a region of proactive thinkers, makers, and doers, people who not only see opportunity, but seize it. However, today’s business landscape is evolving faster than ever. Costs are rising, markets are shifting, and technology is reshaping how we work and compete.

“We know local business owners are feeling the pressure,” says Jennifer Patterson, General Manager, Economic Development, Te Puna Umanga Venture Taranaki. “But challenges also bring opportunity. Now is the time to get strategic, seek advice, and utilise the support available to plan for what’s next.”

As the Taranaki Regional Development Agency, Venture Taranaki plays a pivotal role in helping to unlock the potential of Taranaki, driving innovation, and catalysing opportunities that result in regional revenue (GDP), job creation, and investment. The Venture Taranaki Enterprise Team connect local businesses with tailored advice, funding, mentoring, and expert guidance to strengthen their operations, explore new opportunities, and build their business capability.

Partnership is central to this. Together with He Toronga Pakihi ki Taranaki, the region’s Māori Business Network, Venture Taranaki is dedicated to uplifting Māori enterprises, strengthening whanaungatanga (kinship), and ensuring Māori businesses are supported to thrive. Venture Taranaki also works closely with the Taranaki Chamber of Commerce and Business Associates

throughout the region to connect, collaborate, and share expertise across the business community. These relationships are vital to building an inclusive, resilient, and sustainable regional economy where everyone can prosper.

Venture Taranaki walks alongside business owners, whether they’re just starting or planning their next stage of growth - providing practical tools, tailored support, and access to networks that help ideas and enterprise thrive.

“When we meet with business owners, we see ambition and creativity everywhere,” says Jennifer. “What people often need is a sounding board. That’s where our advisors come in. These conversations can spark clarity and confidence that help business owners take the next step.”

Every week, Venture Taranaki Enterprise Advisors meet with local entrepreneurs to discuss challenges and opportunities. These one-on-one sessions are free, confidential, and focused on action, helping to refine your business model, access funding or mentoring, and move forward with confidence.

“It’s never been more important for our business community to make use of the support that’s available, to seek help early, upskill, and collaborate,” says Jennifer Patterson. “Business owners don’t have to face challenges alone, and Venture Taranaki is here to make that journey easier, to connect, guide, and champion our enterprises.”

Guided by Tapuae Roa, the Regional Development Strategy, and powered by partnerships, Venture Taranaki is committed to supporting Taranaki enterprise to plan and adapt for the future, while building a thriving and prosperous region for all.

YOUR TOOLKIT FOR BUSINESS SUCCESS

Whether you’re looking to start, grow, innovate, or export, Venture Taranaki is here to help you take your next step with confidence.

Startup Clinics

Start smart. Build confidence.

Free, one-on-one 45-minute sessions where new founders can explore ideas, test feasibility, and learn how to structure a business. Whether you’re validating your first concept or planning growth, our advisors help you make informed decisions early.

Enterprise Advisory Sessions

Connect. Learn. Grow. Success.

Running a business can be challenging, but you don’t have to do it alone. Free, confidential Enterprise Advisory Sessions connect you with expert advisors to discuss your plans, challenges, and opportunities, helping you grow your enterprise with confidence.

Mentoring

Real‑world guidance from those who’ve been there.

Through the national Business Mentors New Zealand network, we match local business owners with experienced mentors who share practical insights and

Connect with Us

fresh perspectives. Over 40 mentorships are facilitated every year, connecting wisdom with ambition.

Capability Development and Funding

Upskill your business. Unlock growth.

As a Regional Business Partner Network provider, Venture Taranaki connects eligible businesses with co-funded training opportunities covering governance, finance, marketing, leadership, sustainability, and more. Up to 50 per cent of training costs can be covered for eligible businesses.

Innovation and Research and Development Support

Turn ideas into action.

If you’re developing a new product or service, our advisers can help connect you with the right support, expertise, and potential funding opportunities from a range of sources, including central Government and independent programmes. From feasibility through to prototyping, we help accelerate innovation across every sector.

No matter what stage you’re at, starting, scaling up, or seeking support, Venture Taranaki is here to help. Visit venture.org.nz/enterprise‑and‑entrepreneurship to book a free session, apply for programmes, or discover how we can help your business thrive

Vivan Pharmacy named Pharmacy Guild New Zealand Community Pharmacy of the Year

Innovative technology, investment in staff and future planning are all key elements of their success, say Vivian Pharmacy owners, Catherine Keenan and Amanda Slaats.

Vivian Pharmacy was named Pharmacy Guild New Zealand Community Pharmacy of the Year at this year’s New Zealand Primary Healthcare Awards in September. After twice being runner-up in the award, owners Catherine Keenan and Amanda Slaats were delighted to finally take out the top place. The award recognises pharmacies that are leading the way, with excellence in management, customer care, innovation and community engagement.

From small beginnings

For Catherine, Amanda and their staff, the award reflects decades of hard work, dedication and a commitment to their community. “It’s really nice to bring it home for the staff as well as Catherine and I,” says Amanda. “It was a bit of a relief actually that we’d finally got there. We’ve worked really hard to build a good business and just to be acknowledged that way was really nice,” adds Catherine.

The pharmacy has been in operation for 31 years – Catherine has been there since day one and Amanda bought into the business 10 years ago. Over the three decades it has grown from seven staff to 20 and is located inside the 95 Vivian Medical Ccentre on Vivian Street, with a closed-door sachet robot dispensary upstairs, alongside a traditional retail shop and dispensary.

Technology, engagement and forward thinking

A commitment to innovative technology, such as advanced robotics and digitised workflows, a focus on team development to improve patient care and future planning are all central to the pharmacy’s success. These aspects of the business are constantly evolving, say the pair who juggle full time

work in the business with family life. Leading edge technology is a priority, particularly to make mundane tasks more automated and free staff up to connect with customers. An example is the robotic medicine sachet system the pharmacy uses, which has made the process of dispensing medicine significantly more efficient and safe. “It’s about creating an environment where the staff want to come to work and having the tools to support them to do that,” says Catherine.

Staff wellbeing and training is another top priority. The owners invest in ongoing training, plan social events, take interns each year, celebrate employment milestones with gifts, and coffee shouts are a regular occurrence. It’s about creating a supportive, learning environment, says Catherine. “It takes a lot of work to really engage with the staff and make sure you’re listening to them and understand how they work as people, and that’s been really important to us.” The positive impact seems clear, - many staff have been with the pharmacy for more than 10 years and some over 20 years.

Engaging with their community to provide optimal healthcare is another key aspect of the pharmacy that was recognised as the best in the country. As part of this they regularly donate to local organisations, including hospice. The pharmacy is open seven days, providing an accessible, frontline service to customers, many of whom have been coming for years, so staff know generations of families. The pharmacy has a rewards club, which sends out monthly emails and personalised information about products purchased, as well as an online presence via social media.

The pair have also invested in themselves, hiring marketing specialists, business coaches and advisors to support their skills and shape the business strategy around best practice. They meet with their advisory board, at Unlimit, quarterly and create a

strategic plan each year to reflect their changing goals and intentions.

Challenges and rewards

Considerable pressure is placed on pharmacists now, say Catherine and Amanda, which requires them to put boundaries in place at times. They try hard to meet the needs of every customer who enters the pharmacy but also have to be realistic about what staff can achieve.

Administration related to prescriptions remains a challenge for all pharmacies and as part of this, technology is a doubleedged sword, says Amanda. “As much as it’s helped, it sometimes hinders as well. There’s a lot of admin to a prescription now.” Systemic issues with prescriptions from other primary care providers mean pharmacists are often left to follow up inconsistencies – a time consuming and frustrating process.

Workforce issues also remain an ongoing issue – both attracting people to the sector and retaining staff within it. Often no one is applying for advertised positions, with many moving into GP clinics or other roles, and others moving overseas, lured by higher salaries. Recently two other pharmacies near Vivian Pharmacy closed, adding to the pressure to meet community needs.

Their advice to other business owners? Know your limitations and invest in your team. “Be honest about what you can achieve. Get a good team around you and get good advice,” says Catherine. Most of all, enjoy what you’re doing. It’s all about helping people and that’s hugely rewarding, says Amanda. “You’re never bored, every day is interesting, there are different aspects, and you’re helping people to solve problems and enjoy healthier lives.”

Words by Abby Beswick Silent W

Communications

People // Process // Performance

TAKING YOUR BUSINESS TO THE NEXT STEP

Five Festive Ways to Set Your Business Up for a Brilliant New Year

Before you hang up the tinsel, take a moment to give your business a few thoughtful gifts that will last long beyond the holidays.

Tis the season of giving — and while you’re wrapping gifts for clients, customers, and colleagues, don’t forget one very important recipient: your business! This Christmas, give your business gifts that will keep on giving well into the new year.

The Gift of Time: Step away from the hustle and bustle and reflect on how things have gone. Take time to pause and review the year to help you spot what’s working – and what’s ready to go into the “regift” pile.

The Gift of Planning: Santa doesn’t deliver without a list, and neither should you! Map out your goals, jot down priorities, and plan your 2026 route for success.

The Gift of Gratitude: Sprinkle a little appreciation everywhere – thank your team, your customers, and yourself. It’s the secret ingredient that keeps the festive spirit (and motivation) alive all year round.

The Gift of Systems: Streamline, automate, and organise. Think of it as giving your business a shiny new set of elves to keep things running smoothly while you focus on the big picture.

The Gift of Learning: Whether it’s a new skill, a workshop, or a fresh perspective, investing in growth now sets you up for a brilliant new year.

So, before you hang up your stocking, tuck a few of these gifts under your tree – and watch the magic unfold.

Wishing you all a happy Christmas and prosperous New Year

Book in your in-house training for 2026 to boost your team’s skill and knowledge in:

• Leadership

• Employee engagement

• High performing teams

• Time Management

• Customer Service

TRAINING WORKING

TOGETHER TO UPSKILL AND EMPOWER BUSINESS.

In 2025 we connected you with 16 training providers and offered 31 different workshops. Below is a snapshot of the trainers, workshops and participant feedback.

2025 Training Providers

Xero Accounting Software – Build efficiencies in your financial systems to stand out in today’s rapidly changing market. “Clear, easy-to-follow instructions. Very informative”.

Leadership & Management – Leadership that works in the real world, driving engagement and productivity. “Positive course with applicable techniques to implement in everyday situations”.

Microsoft Office & Generative AI – Maximise your Excel efficiency, save time and expand your digital skillset. “Understandable explanations, great insight, and skills for everyday use”.

Speaking & Presenting – ‘It’s just a Conversation’! Pause, breathe and follow the structure. Optimise your dialogue and mindset. “Loved it and learnt so much. Engaging and motivating. Highly recommend”.

WinWrite Tendering – Stand out when competing for key projects — write tenders that win.“Exceeded expectations, left with a clear list of immediate actions and practical templates”.

Personal Efficiency Programme (PEP) – Maximise efficiency, develop effective habits, and focus on what matters most. “A comprehensive, wellbalanced, informative course”.

Mastering Delegation – Plan to delegate well and align critical conversations to boost productivity. “Engaging, understandable content and delivery”

Social Media Marketing – Enhance visibility and community engagement with smart, practical tools. “Relevant, informative and easy to follow with real-life examples”.

Coaching & Consulting – Step up as an inclusive, supportive business to retain key knowledge and skills. “Relevant information, reminders and practical tools that can be used straight away”.

Maranga Tāngata Tiriti – Empathy comes with better understanding of history and events. “Enjoyable, informative, respectful and caring. One to recommend to friends and family”.

Combat Workplace Burnout – Unlock the secrets to sustain performance without sacrificing health or well-being.

Your Business Value – Increase revenue, expand market share and enhance profitability to build a sustainable business.

Business Strategy - Turn strategy into action — move from “almost” to achievement with clarity and focus.

Leadership – Explore, play, and lead differently. Sharpen your ability to listen, think on your feet and collaborate with confidence.

Time Management – Develop an operational plan, identify value drivers, and give your business the edge.

Health – Manage stress, stay grounded and finish the year strong with practical wellbeing tools.

Julia Collins Office Manager

julia@taranakichamber.co.nz

NAILED IT: TWO YEARS OF TEAMWORK FOR TARANAKI HEALTHCARE

As our partnership with the Network of Trades comes to a close, the Taranaki Health Foundation would like to extend our sincere thanks to the region’s tradie community. It’s been a privilege to connect with so many local businesses and people who are helping to shape Taranaki, not only through the work you do every day, but through the support you’ve shown for local healthcare.

One of the highlights of our time as category partner was joining forces with Recharge, Mico Plumbing, Devon Plastics, DougOut Earthmoving, and Houghton’s Plumbing to supply Hāwera Hospital with an additional 50,000 litres of potable water. It is a great example of what can be achieved when local businesses come together to make a difference to their local community.

The Taranaki Health Foundation exists to ensure our region’s healthcare facilities and equipment go beyond the standard level of care. We fundraise for enhancements that improve the experience and wellbeing of patients, whānau, and staffbecause Taranaki deserves the best. To do this we rely on the incredible generosity of local businesses who understand that investing in healthcare is beneficial to everyone.

As our formal role with the Network of Trades wraps up, our connection to the business community remains as strong as ever. We know that together, we can continue to build a healthier future for Taranaki.

If your business would like to support hospital enhancements or learn more about how you can help, please contact Grant Carter at grant@thf.org.nz or 027 248 4044.

We have really enjoyed the past 2 years hosting and sponsoring the Network of Trades events. They are such a powerful way to connect with likeminded people. We would encourage any tradies that are on the fence to get along to the 2026 events and build your network.

We hope you all have a Merry Christmas, a Happy New Year, and you get to put your feet up!

Cheers, Ben 027 900 9064 Tess 027 343 3003

Thanks to our hosts in September – Fonterra Whareroa, followed by TIS in October. In November we were at TIES in Hāwera, and our final Christmas Network of Trades was held on 25 November at OPS Plumbing & Pipeline.

region. The Conference attracted 340 attendees and 19 exhibitors which highlights the importance businesses put on the wellbeing of their staff. The conference enables the Chamber to continue the work and focus it has on the wellbeing of people in our community.

The Wellbeing Conference enabled business owners and those working in HR and People & Culture to reassess and evaluate where they are as employers, employees and, importantly, as individuals. The purpose of the conference was to ensure attendees left feeling better equipped to assist one another, provide them with tools to implement for their own wellbeing, and for them to share key learnings with their wider teams.

The core focus areas of wellbeing covered in this year’s full day conference were:

• Workplace wellbeing

• Financial wellbeing

• Mental wellbeing

• Physical and cultural wellbeing

Nutritional wellbeing

The day started with nutritionist Claire Turnbull who presented on “Keeping Well in a Busy World”. Claire shared top tips and strategies to make it easier for us to take care of ourselves so we can feel good and be our best. The energy she brought to the stage made Claire a great first speaker as she had attendees on their feet, doing squats and laughing.

Following Claire, we welcomed Craig Hudson who spoke about building a positive and future-proof culture through

thoughts and experiences with attendees. attendees alike using his own humour and Wellbeing Expo with 19 local and national wellbeing in the community. This year we welcomed new exhibitors as well as three

With the support of our Principal Sponsor Beach Energy, the Chamber is committed

resilience and the positive impact staying active and connected to her whakapapa has on her wellbeing.

Our final speaker was Nathan Wallis who discussed the inherent ability in everyone’s brain to be able to change the ‘wiring’ of their brain and thereby improve the level of happiness, wellbeing and overall quality of life. Nathan's energetic and unique style of delivery had everyone engaged in what could have been a very complex topic.

The Conference ended with a panel discussion involving Hayden Wano, Chair of Te Hiringa Mahara (Mental Health and Wellbeing Commission); Alana Ruakere, CEO of Tui Ora and Campbell Mattson, Managing Director of Location Homes and Trustee of Building Wellness Taranaki. Facilitated by MC Paul Rangiwahia the panel discussed workplace wellbeing with a focus on diversity and inclusivity.

A special thanks is extended to MC Paul Rangiwahia who again held the day

sponsors One NZ, Tandem Group, Tui Ora and Wells. Thank you also to event supporters OfficeMax and Taranaki Singer Songwriters for their support of the wellbeing of our people.

He aha te mea nui o te ao

He tangata, he tangata, he tangata

Improve your cultural capability and remove barriers to positive business relationships

Equip your team with the skills and confidence to engage with te ao Māori with our cultural growth and development packages – Te Huru Huia.

We can create a bespoke training solution for your business to ensure your people are culturally proficient and capable of building positive and productive relationships with tāngata whenua.

From navigating formal welcomes and tikanga to understanding cultural concepts, we can help you build a workplace culture that engages with te ao Māori from a place of awareness and respect.

Our cultural awareness packages cover;

• How to make a positive first impression

• Pronouncing local place names correctly

• Understanding te ao Māori perspectives, belief systems and world views

• Embracing key cultural concepts such as kotahitanga and whanaungatanga

• Improving awareness and understanding of Te Tiriti te Waitangi

• Māori Leadership and Iwi engagement

• Key kupu (words) and conversational te reo

Each package consists of four weekly sessions delivered at your whare kanohi ki te kanohi (face-to-face) or via zoom/teams.

Contact our Pouako Kai Āwha (cultural facilitator) Keri Elvin on keri.elvin@tuiora.co.nz

2025 marked Beach Energy’s fifth consecutive year of involvement with the Wellbeing Conference, an event that brings together a collective of wonderful speakers and exhibitors, all with a different lens on what wellbeing means and ways to consider and improve wellbeing.

As always, Beach Energy was very proud to partner with Arun, Jo and the team at the Taranaki Chamber of Commerce as principal sponsor of this amazing event. Together with the Chamber, Beach understands that community wellbeing takes a collection of dedicated organisations, passionate people and effort to deliver innovative programmes to make a difference.

This year presentations were given by Claire Turnbull, Craig Hudson, Hannah McQueen, Mea Motu and Nathan Wallis. Each year the presenters have provided a range of informative, heartfelt and well received presentations, and this year was no exception. The conference continues to be an excellent opportunity to take time to reflect on our wellbeing journeys, both personally and as members of our organisations.

Over the past year, Beach has continued with its wellbeing journey in partnership with local wellbeing artist (and our Conference MC) Paul Rangiwahia. Paul’s invaluable work in the community, through his engagement and artwork, expresses and reinforces wellbeing messages.

We have also continued our support with Michelle Ramage and her team at Roderique Hope Trust. This has included the continuation of the Housing Community Connector role, a vital wrap around service that complements their Sustaining Tenancies and Ready to Rent programme. These programmes provide valuable support to vulnerable people facing a housing crisis.

These partnerships underpin Beach’s community investment programme, where our key areas for community support are education, environment and health, safety and wellbeing. At Beach, we’re committed to being an active member in the communities we are part of and collectively contributing to a more sustainable future.

Justin Walker, Jo Whyte, Paul Roberts, Jessica Parker and Adam Wood.

Two Become One: Velocite and Tandem Group Unite to Form Unlimit

In a bold move, on 1 November 2025, two respected business advisory firms - Velocite and Tandem Group - joined forces under a new name: Unlimit. This merger isn’t just about combining teams and offices It’s about building something much bigger: a space for limitless potential, and support for ambitious business owners across Taranaki

Why This Matters to You

Velocite and Tandem Group have long been trusted partners to small and medium-sized businesses. Their business advisors understand the challenges of growing a business in regional communities - and they know how to help you navigate them

Unlimit operates from three locations - New Plymouth, Waitara, and Hawera - bringing together the best of both firms to offer even greater value to business owners

A Shared Vision for Business Success

At the heart of this merger is a shared commitment to helping businesses thrive. As Paul Petrowski, former Director of Velocite, puts it: We’re combining two firms that already share a deep commitment to excellence and business success Together, we’re stronger and better positioned to support business owners in a rapidly evolving environment.”

Dion Herlihy, former Director of Tandem Group, adds: “This is about honouring what we’ve built while creating something even more impactful together.”

Unlimit: A Name That Reflects Possibility

The new brand, Unlimit, speaks directly to business owners who challenge convention, think differently, and aim higher It’s about removing barriers and unlocking potential - not just working harder but working smarter.

Unlimit’s business advisors don’t just sit behind spreadsheets They work alongside you to challenge your thinking, uncover opportunities, and help turn your vision into momentum

What’s Next

If you’re a business owner looking for a partner who understands your journey and is ready to help you grow, Unlimit is here With expanded capabilities and a renewed focus, Unlimit is committed to enabling the success of SMEs across Taranaki.

ONE NZ SATELLITE

TXTs that work WHEREVER you do

One NZ Satellite is here now and it’s helping Kiwi do business more safely and efficiently than ever before.

Whether you do business in the wop-wops or if disaster strikes and traditional cell towers fail, make sure your team can TXT for a hand in the middle of nowhere, with NZ’s only ready and tested satellite mobile network. Customers with a Satellite-ready phone and plan can TXT and send photos, short videos and voice notes anywhere in NZ they can see the sky*.

Find out more at one.nz/satellite

Wells Taranaki Regional Lead, Championing Apprentices of the Future

Wells Instrument and Electrical is proud to welcome back a familiar face, with Eli Waikawa returning to the company as Taranaki Regional Lead. Eli’s journey with Wells began as a Trades Assistant and then apprentice, where his dedication and skill quickly set him apart. In 2011, he was awarded the prestigious Taranaki Consortium Apprenticeship Award for Engineering and Electrical Trades – recognition of both his technical excellence and commitment to his craft.

Now, more than a decade later, Eli has come full circle. In his new leadership role, he is not only driving projects and supporting clients across the region but also mentoring the next generation of electricians. With a strong personal connection to the challenges and opportunities apprentices face, Eli is passionate about creating pathways for young people to thrive in the electrical and instrumentation trade.

“Having been an apprentice myself, I know the hard work and dedication it takes to succeed,” Eli says. “Winning that award was a milestone in my career, and it’s rewarding to now be in a position where I can support our apprentices as they carve out their own futures.”

That support has never been more important. Wells currently has 20 apprentices nationwide, a strong investment in developing industry talent. From July to September, many of Wells apprentices took part in the Master Electricians Apprentice Challenge, a highly respected competition held annually across the country to find New Zealand’s Top Electrical Apprentice for Industrial or Commercial and Domestic categories.

With regional heats testing participants on their technical knowledge, problem-solving ability, and practical trade skills, apprentices were assessed in areas such as wiring, circuitry, fault finding, and compliance with industry standards – all under time pressure.

Top performers from each region then progressed to the national finals at the end of October in Queenstown. The competition is highly regarded within the industry, as it not only highlights individual excellence but also raises the profile of electrical apprenticeships as a career pathway, something Eli is passionate about.

“As a company, we’re proud to give our apprentices every opportunity to grow, and events like the Apprentice Challenge are invaluable,” Eli says. “It’s about pushing boundaries, building confidence, and preparing them to be leaders in the industry.”

Eli’s leadership brings an added layer of mentorship, as he can share his own story of competing, learning, and achieving success in the trade. His return marks an exciting new chapter for Wells in Taranaki.

With his industry knowledge, leadership, and personal journey from apprentice to regional lead, he embodies the values of growth, excellence, and opportunity that Wells strives to deliver. The future of the trade is in good hands – and Eli is determined to ensure the next generation has every chance to shine.

Image: Eli Waikawa with New Plymouth Apprentices, Matthew Gillies, Daniel Black (back), Samuel Chamberlain and Jack Black (front).

The collaborative actions of partners, sponsors, employers, for purpose, schools, government agencies, and individuals help us to connect people and business through employment and training.

Chamber Hub continues with its Ministry of Social Development contract, to support clients into full-time work. We have ongoing relationships with the MSD Management Team, Programme Coordinators, Case Managers and Work Brokers, and are supporting and promoting each client to our Chamber Members and nonmembers (potential employers).

We are very grateful that potential employers are responding to us, which encourages our clients to persevere. The feedback and connections we have had with our Chamber Members and nonmembers has been outstanding. What is more pleasing, is that these connections have led to employment outcomes! This is what makes our job rewarding and fulfilling, and why Chamber Hub is here to support your ongoing staffing needs.

Our success stories since September include placements for Process Operator, Services Administrator, Office Administrator, Sales Manager, Earthworks Supervisor and Receptionist, which may lead to a Legal Executive role in the long term. Other clients are waiting to hear back from their final interview.

All credit to each client for their resilience in securing positions, with the recurring theme being focused on their current skillset and work experience. In many cases, it is all about timing. Some have chosen different roles with the hope of finding their ideal role in future.

Let’s keep the momentum going for 2026! For any business owners reading this, please consider sharing your job leads with us. Where we think someone is a suitable candidate for your vacancy, we will make an introduction on their behalf. After all, we are here to sustain the jobseeker through what is not always a straightforward or quick process, and to connect people and business through employment and training.

melissa@taranakichamber.co.nz

Melissa Keith Placement Support Coordinator

14 charity events & over $220,000 raised

From glamorous dinners to fun-filled days on the green, Stephanie Murray Mortgages’ charity events bring people together for a cause that truly matters. To date, more than $220,000 has been raised to support the Roderique Hope Trust, helping provide housing and support for whānau across Taranaki.

All funds have been raised for the Roderique Hope Trust, a local Taranaki housing charity chaired by Michelle Ramage. The Trust provides a range of essential services to the community, including Transitional Housing, the Sustaining Tenancies and Community Connector services, as well as the Ready to Rent programme.

With 14 transitional houses across Taranaki, the Trust offers short-term accommodation for individuals and whānau experiencing homelessness and with no place to live. Through the Sustaining Tenancies service, they deliver tailored, practical support to help tenants retain their rental homes and avoid homelessness.

The Ready to Rent Taranaki programme, running for the past two years, is a two-day course designed to help tenants build the skills and knowledge needed for a successful renting experience. It focuses on the rental application process and provides tools to help participants secure and maintain long-term rental properties in Taranaki’s competitive private rental market.

This cause closely aligns with Stephanie Murray Mortgage’s mission statement:

“Our success will enable us to provide housing assistance to

Stephanie Murray Mortgages proudly hosts two annual charity events:

SMM Noir Blanc Progressive Charity Dinner

Saturday, 12 September 2026

The evening begins with a welcome drink and canapés, at one of New Plymouth’s popular restaurants before our 90 guests are split into three groups to enjoy an entrée, main, and dessert at three different venues.

Everyone then reunites for the grand charity auction, with all proceeds going to the Roderique Hope Trust.

The event is brought to life by Moose from Seismic Events, who keeps the energy high as MC and occasional auctioneer.

SMM Charity Golf Tournament

Friday, 20 March 2026 | Fitzroy Golf Course

Stephanie Murray Mortgages invites you to join us for an exciting day of golf, good company, and giving back, all to raise funds for the Roderique Hope Trust.

Teams will receive a packed lunch to keep energy levels high, while our team will be out on golf carts selling drinks to ensure everyone stays hydrated over all 18 holes. The day concludes back at the clubrooms for afternoon tea, pizza, prize giving, raffles, and our always-popular charity auction.

How You Can Get Involved

Enter a Team: $220 per team (four players)

Sponsor a Hole: $350 to sponsor one of the 18 holes

Donate to the Charity Auction: In past years, we’ve seen everything from services and experiences, to artwork and even a themed cake!

Let’s Tee Off For Hope Scan to Register Your Team

Photography credit: Nate Betteridge

FOR PURPOSE PARTNERSHIP

Theflowandreciprocationofgoodwillandsupportcreatedthroughgenerousgiving purpose-ledbusiness.

AGILE LEADERSHIP IN TIMES OF CHANGE

Organisations need to expect change. Boards and Managers need to be adept at looking forward so that they can predict what changes might be coming and agile enough to respond to them. Failing to identify and respond to changes over time will potentially mean that an organisation becomes less relevant and potentially faces decline.

There are many versions of this organisation lifecycle diagram, but the key message is always similar – organisations that try to stay the same over long periods of time begin to fade away.

For the not-for-profit sector this is no different. Some changes appear rapidly and with little warning, but many changes occur slowly as society evolves and require organisations to build in a culture of review and adaptation to ensure they remain responsive and don’t get left behind. The current not-for-profit landscape in Aotearoa New Zealand has many current changes that require focus:

• Tier 2 and 3 Reporting: Organisations need to understand and comply with new standards for reporting on service performance, asset valuation, and accumulated funds.

• Charity Tax Exemption: The IRD is reviewing the tax-exempt status of charities, particularly regarding business income and donor-controlled charities.

• Governance Procedures: NFPs must review and update their governance procedures to comply with the new requirements.

• Funding Diversification including Social Investment Agency: Organisations need to explore new funding models beyond traditional grants and donations, such as partnerships with businesses and social enterprises as well as impact funding approaches.

• Technology and AI: Rapid (exponential) evolution. Opportunity and risk.

In the longer term there are many issues that all not-for-profit organisations should be looking at. These include; how economic and social changes will impact their ability to raise funds and attract volunteers, how they will remain relevant as demographic changes continue to evolve, how what they do could change through technology. There should also be a continual focus on how to operate in a nation that is still exploring being founded under Te Tiriti o Waitangi.

However, it is fair to say, that the not-for-profit sector is not always good at adapting and changing. At the core of the sector is the passion of generous people. However, that passion can easily morph into stubborn refusal to change as organisations fight to continue to be who they have always been, instead of recognising that needs have shifted and so should they. The sector is universally under resourced with the result that everyone is ‘too busy’. As a consequence, adaptation can get lost in the head down, bum up reality of the daily grind. Ironically, that approach can make achieving outcomes harder.

To really embrace agility and adaptation, organisations need to embed it into every level of their operation. Most importantly within their governance processes. A simple tool to help achieve this is to create a Board meeting agenda that intentionally creates a focus on what is happening and what might need to be responded to. A suggested template might look like this:

Preliminaries

• Apologies Confirmation of previous minutes (Any items for discussion to have been noted prior and listed under Strategy and Policy Issues)

Environmental Scan

(What events/decisions/issues/potential changes have arisen or occurred since the last meeting and what is the potential impact of them on the operation of the organisation now and into the future?)

Strategic and Policy Issues

Strategic Issues for next meeting Reports

Chair’s Report

Officer’s Report

• Finance Report

This agenda is future focused. By leaving reports to the end of the meeting discussion time is given over to future planning which avoids the risk of spending most of the meeting discussing past issues. For this to work minutes and reports need to be read ahead of the meeting. Key issues need to be added to the agenda for discussion under Strategy and Policy issues. This enables the Board to look at the changing environment and plan ahead.

By embracing change and developing an intentional organisational culture that values adaptation and agility, an organisation can ensure that it remains relevant and effective and can avoid the slow drift into decline. It is also important to remember that committing to reviewing what is changing and assessing how relevant an organisation is, might occasionally lead to the conclusion that a particular season has reached its end. Courage is then needed to accept this and either pivot or stop.

Simon Cayley CEO

MEMBERSHIP

At the heart of the Taranaki Chamber of Commerce are the relationships we build, the conversations we share, and the support we offer one another. These connections are what help our business community continue to grow and thrive.

In this edition, we’re continuing to celebrate some of our long-standing members who have been part of the Chamber whānau for over 20 years. We’re grateful for your support, your involvement, and the way you continue to help shape a thriving business community here in Taranaki.

The following members have supported the Chamber for over 20 years: Online Communications, Plant & Platform, Plymouth International, Port Taranaki, Powerco, Puke Ariki & Community Libraries, Rivet, RJ Eagar, Smokeylemon, Stars Travel, Stratford Business Association, Stratford District Council, Stuff, Taranaki Rugby Football Union, Tasman Toyota, Te Kāhui Maru, The Accounting Room, The Advisers, The Devon Hotel, The Engraver, The Glass Man, The Good Home, The Sign Shop, Timberco, TSB, Vanburwray, Venture Taranaki Trust, Verbrec, Vivian Pharmacy, Waste Management, Wells, Westwill Properties, WITT, Wood Training, Workbridge

As we head into the Christmas season and look toward a new year, we hope you find a moment to pause and acknowledge how far you’ve come. Every milestone, challenge overcome, and step forward contributes to the strength and spirit of our business community.

If you’d like to reconnect with your membership benefits or explore new ways to get involved, please feel free to get in touch.

Rebecca Mende

Membership Coordinator

rebecca@taranakichamber.co.nz

PARTNERSHIP

Welcome to our newest Key Regional Partner Energy Motors. Look out for the sign written Taranaki Chamber of Commerce vehicle, proudly partnered with BYD Energy Motors. They are the proud suppliers of BYD vehicles and JAC 4x4, both outstanding in performance and great looking utes.

You can hear all about the benefits of these EVs from the very knowledgeable and helpful staff. Experience for yourselves the highly skilled workshop that services all makes and models, specialising in their brands as well as being the Hyundai service agents for Taranaki. We are glad to have them onboard as partners.

Ara Ake - It’s great that Ara Ake, New Zealand’s national energy innovation centre has its headquarters here in New Plymouth. Ara Ake helps innovators develop, test and bring new energy technologies to life by connecting them with the right resources, knowledge and people, helping to transform ideas into reality.

By working closely with a wide range of stakeholders across the energy sector, Ara Ake accelerates the commercialisation of innovative solutions. These can help to drive New Zealand’s transition to a low-emissions future. Visit their website to see their wide range of projects where practical and creative solutions are being developed to tackle the big issues.

In October in Wellington, Ara Ake ran the third annual ‘Energy Resilience and Affordability Conference’ partnered with WISE Charitable Trust and Community Energy Network. This was formerly the ‘Reducing Energy Hardship Conference’ held first in New Plymouth and borne out of a connection made by the Chamber with two of our Key Regional Partners, Ara Ake and WISE. At this conference the Taranaki Chamber of Commerce also partnered with them.

We are thrilled to see the development and growth of this relationship and what can be achieved through the power of collaboration.

If you need to connect with other businesses that you might not know, think about contacting us, as connecting our people is part of what we do.

Recently we had a tour of WISE Charitable Trust and came back so impressed with the wide range of services and community initiatives they are involved in.

The Warmer Kiwi Homes Insulation Project has achieved warmer and drier homes for 1600 plus homes in the region. WISE runs the Te Whatu Ora Healthy Homes Initiative making homes healthier, warmer, drier and therefore happier. This programme has brought dramatic transformational changes in the health and well-being of families. HPA (Home Performance Advising) and WHIPIT (Warmer Homes Illness Prevention Installation Team) is about education around energy efficiency, empowering families to keep warmer and healthier homes. Visit their website for warm home tips and see how much energy you can save.

The stories of the transformational impact they are having is inspirational. This includes the results of their charitable initiatives, like the community garden, where the produce goes to the Waitara Food Bank. The pyjama drives, where thousands of pjs have been collected and distributed, the blanket, toy and stationery drives, and the new curtain bank, are all making significant differences to those receiving these.

The impact that they continue to have on families in the region is to be celebrated.

Projects Manager

maura@taranakichamber.co.nz

PORT TARANAKI READY TO BE PART OF ENERGY SOLUTION

Helping lift New Zealand out of a worsening energy crisis is a key focus for Port Taranaki.

As a strategic economic asset for the region, the port has a vision to become a national energy and logistics hub – a facility with multiuse infrastructure to support a range of businesses and industries, including LNG imports and oil and gas exploration and exchange; offshore wind production and other new energy projects; decommissioning of oil and gas assets; forestry and agriculture imports and exports; heavy lift project cargo; and roll-on roll-off services.

Of most immediate concern for New Zealand is finding new and alternative sources of gas to shore up declining gas reserves as the energy crisis bites. The well-documented shortage is causing high electricity prices and industrial production reductions and closures, threatening long-term industrialisation.

“Gas remains vital to New Zealand’s energy mix in helping power our homes, businesses, industry and economy, and ensuring energy security, resilience and affordability,” says Port Taranaki chief executive Simon Craddock.

It’s hoped the Government’s $200 million investment in a Gas Security Fund will rejuvenate activity, including through additional drilling in existing fields and production facility upgrades, and exploration and appraisal drilling.

“Separately, liquefied natural gas (LNG) imports are also an important part of the overall solution puzzle, which Port Taranaki can support through the use of existing infrastructure, including wharves, pipelines, storage areas, and connectivity to national transmission pipelines and storage facilities.”

In October, the Government launched a formal procurement process for an LNG import facility, with Port Taranaki touted by many commentators as a likely preferred location. Registrations of interest (ROI) were opened at the same time, and it is expected the Government will decide this month whether to proceed with the next stage.

Mr Craddock says there are a range of feasible LNG solutions that could work at Port Taranaki.

“These include large scale solutions that would meet future supply requirements as well as immediate security needs, and smallscale LNG projects that could be developed quickly, at low cost, and without the need for modifications to port infrastructure.”

Other proposals include floating storage, both inside and outside the port.

“Each has its merits and it will be a case of determining which is right for New Zealand’s energy needs now and in the future.”

Port Taranaki’s role as a facilitator of trade means it did not lodge a ROI as a potential supplier of LNG infrastructure.

“Port Taranaki is not an LNG developer, however we’ve been talking with potential developers and are ready and willing to work with them, Government, investors, and the industry on solutions to help realise LNG imports – offering our capabilities around marine services, port services, infrastructure, and land,” he says.

Port Taranaki was last considered for LNG imports about 20 years ago, resulting in some public concern regarding safety.

“We understand there may be some hesitancy in the community about LNG imports, but much has changed in technology and safety since the early 2000s,” Mr Craddock says.

“There are now dozens of LNG import terminals operating in ports around the world, with nearly 30 new regasification terminals added in the past few years.

“Should LNG facilities or services proceed at Port Taranaki, the vessels, transfer, storage, regasification and transmission would be tightly regulated.

“Before any development got underway, operators would be required to submit a strict safety case covering hazard analysis, prevention, and emergency response, alongside environmental impact analysis, and carry out engagement with iwi and hapū and the community.

“Like our Newton King Tanker Terminal energy wharf, modern LNG vessels and terminals incorporate multiple layers of protection –automatic shutdown systems, gas and fire detection, and engineered containment – and we would work with developers, regulators, operators, and emergency services on bestpractice design, hazard analysis, prevention, and emergency response.”

e. port@porttaranaki.co.nz w. porttaranaki.co.nz | p. 06 7510200