S_US HR Reboot 2.0 _ENGAGEMENT PILLAR

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SERVICES FOR THE UNDERSERVED

HUMAN RESOURCES 2.0 REBOOT: ENGAGEMENT PILLAR

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THE JOURNEY CONTINUES

HR RESOURCES REBOOT 2.0 [4/18/22]

S:US Strategic Goal #3 - Human Resources:

Create a work environment which embodies the organization’s commitment to innovation, improvement, continual learning, professional growth and personal wellbeing.

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HUMAN RESOURCES PILLARS

In April 2022 HR 2.0 Reboot was launched with broad stakeholder input and feedback: 4 Pillars.

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Employee Engagement and Recognition requires that we intentionally design a program that aligns with S:US’ core values by matching awards to accomplishments and including recognition in the flow of work.

THE 4 KEY DRIVERS OF EMPLOYEE ENGAGEMENT

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S:US Generational Breakdown

As of July 2022

20% 37% 39% 4%
Baby Boomers Gen X Millenials Gen Z 1946-1964 - BOOMERS 1965-1979 – Gen X 1980-2000-Millenials 6

S:US Staff Survey was intended to gauge a diverse perception and perspective of employee engagement and recognition at S:US to help us instill positive improvements and updates for all.

OF 01/29/23 0 100 200 300 400 500 600 Less than a YR 1 YR 2 YRS 3 YRS 4 YRS 5 YRS 6 YRS 7 YRS 8 YRS 9 YRS 10 YRS 11 YRS 12 YRS 13 YRS 14 YRS 15 YRS 16 YRS 17 YRS 18 YRS 19 YRS 20 YRS 21 YRS 22 YRS 23 YRS 24 YRS 25 YRS 518 186 107 159 125 109 115 80 57 45 35 36 17 24 26 21 27 21 19 12 9 10 8 6 3 2 8
EMPLOYEES BY YEARS OF SERVICE AS

S:US RECOGNITION PROGRAM – TO BE ADMINISTERED BY PROGRAMS

Years of service Award:

•An employee award that acknowledges years of service helps tenured employees stay engaged while encouraging new hires to stay committed to the role. New hires may become more motivated when they see their company rewarding employees based on their years of service to the organization. Employee recognition based on years of service can also help improve employee retention.

Customer service Award:

•You can show appreciation for employees in customer service roles by rewarding them for meeting goals, demonstrating leadership skills, receiving positive customer feedback or providing exceptional customer service. Rewarding customer service employees with praise, a bonus or flexible scheduling is a great way to help them stay motivated.

Employee Appreciation Events:

•Hosting an employee appreciation event is another way to recognize employees. Praising employees for their good work in front of their colleagues can help boost self-esteem and make employees feel valued, which can lead to increased motivation to succeed. When other employees see a colleague being recognized, they may be encouraged to work harder to achieve similar recognition.

Employee Recognition Wall:

•Consider setting up a board or dedicating a wall where everyone shares messages of appreciation toward their peers. Not only will this inspire employees who have been recognized to maintain their good work, but it can also challenge others to increase their efforts so they can receive praise too.

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S:US RECOGNITION PROGRAM – TO BE ADMINISTERED BY PROGRAMS

Weekly shoutouts on Social Media:

• Shout out an employee on the organization’s social media platforms or internal company intranet is a great and free way to recognize employees regularly. You can post a picture of them (with their approval) and go into detail about what makes them such a great employee. List their job title, accomplishments and most recent contributions that you want to recognize.

Monetary Employee Recognition Awards:

• Rewarding employees in a monetary way is another employee recognition tactic to consider.

Employee of the Month:

• An employee of the month program is a classic employee recognition award that works when implemented strategically. Consider having peers or managers vote for the employee, and have each person explain why they’re voting for a particular person. Personalize the reward for each employee and be specific when discussing why the employee is being recognized.

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