Hotel Magazine | Issue 5

AT SLUMBERZONE, WE DESIGN YOUR COMFORT

Slumberzone

are designed and built to the highest standards. We are a New Zealand owned and operated bed and mattress man-ufacturer and our vision is to develop the best quality beds, prompted by our belief that one of life’s greatest pleasures is a restful, luxurious and comfortable night’s sleep. Sleep plays an important role in our lives, as research shows that lack of sleep is the root of many health problems.

and

B U Y WI T H C O N F I D E N C E

WE ARE NEW ZEALAND MADE

Your guests will be amazed by our luxurious, high-grade mattresses specifically designed for hospitality and crafted with the finest materials and cutting-edge technologies. Give them a taste of New Zealand in every way through our Slumberzone New Zealand made beds.

The world is once again returning to normal and you’re welcoming the influx of tourists desperate for a revitalizing holiday. You want to leave a good impression and provide outstanding hospitality and an experience they’ll never forget.

“Divine quality

awesome service.”

Trish Cookshanks, Owner Edelweiss Motel Paihia

Australia and New Zealand’s largest hotel operator, Accor, has partnered with Avis car rentals, granting all Accor Live Limitless (ALL) members more rewards when making car rental bookings. Available across New Zealand and Australia, significant benefits are on the horizon for members looking to get their travel or holiday fix this summer.

CEO of Accor Pacific, Sarah Derry, expressed her joy in this exciting partnership.

“Our relationship with Avis, one of the largest rental car companies in Australia and New Zealand, provides ALL our members with even greater benefits and privileges and enhances the guest experience beyond our hotels.” l

After the Government took action to extend the visas of offshore working holiday makers, Immigration Minister Michael Wood has announced that thousands of working holiday makers overseas now have new visas and are set to bring key skills to the New Zealand economy over the next three months.

“All the new visa holders will have open work rights, can work in New Zealand for 12 months with multiple entry rights and must be in New Zealand by 31 January 2023,” said Wood. l

Accor, the largest international hotel operator in Southeast Asia, is bringing Mövenpick's Swiss hospitality to Central Jakarta in the third quarter of 2023. With the signing of its second Mövenpick property in Jakarta, the company continues its expansion in Indonesia.

Mövenpick Jakarta Pecenongan will be a striking 23-storey hotel featuring 253 rooms and suites with contemporary interiors. A selection of exclusive rooms and suites will include access to the 7th-floor executive lounge, where guests can enjoy the luxury of private check-in, elevated services, daily refreshments and more.

The hotel will be home to five restaurants and bars, including an inviting all-day dining destination and a specialty restaurant and bar on the ground floor, poised to become popular with guests and locals alike. The pool bar will offer daytime refreshments, and the lobby lounge will be a stylish spot to meet friends throughout the day. Other amenities will include an outdoor swimming pool, kid's pool, relaxing spa and fully-equipped fitness centre. l

MÖVENPICK JAKARTA PECENONGAN

OKURA RESORT & SPA PHU QUOC

Hotel Okura has announced that the Okura Resort & Spa Phu Quoc will open in 2027 under the management of the Trading Construction Works Organisation at the premier resort of Long Beach on Phu Quoc Island in Vietnam.

With overseas visitor arrivals and card spend tracking towards pre-pandemic levels, NZ Minister of Tourism Stuart Nash has noted that New Zealand is set for a strong summer season as the tourism sector continues its recovery.

“It’s wonderful to welcome international visitors to our beautiful country to enjoy our hospitality and the world class attractions on offer over summer."

Nash said the numbers are showing that the demand for New Zealand is still there from international tourists.

“It’s been a tough time for our tourism sector throughout the pandemic, but I’ve said repeatedly that the commitment and dedication of the incredible people in the sector means we will come out of these past two years stronger and ready to embrace a forward thinking, sustainable tourism sector. l

Okura Resort & Spa Phu Quoc will feature 200 guestrooms, approximately 50 square meters each. It will have five dining facilities and lounges, including a restaurant serving Japanese cuisine, a fitness centre, an outdoor swimming pool, a spa, and more for guests to enjoy a relaxing and fulfilling stay. Three banquet and meeting rooms will also provide high-quality space and service for various events. In addition, the property will offer around 65 villas taking advantage of its beachfront location. l CLICK TO

REGISTRATIONS

OPEN FOR TRENZ

Registrations have officially opened for the New Zealand tourism calendar's most significant international trade event. Tourism Rendezvous New Zealand (TRENZ) hosts three days of appointments, activities, and networking functions for business-to-business trade.

After three years, TRENZ returns to welcome international travel buyers as they venture back into New Zealand, ready to negotiate business for the busy upcoming season.

Industry leaders and representatives have the opportunity to gather information and showcase their products to buyers. The event is projected to generate $174 of economic impact a minute, benefiting New Zealand’s tourism industry which is struggling to reemerge after Covid. l

CLICK TO READ MORE

NUMBERS LOOK GOOD FOR A STRONG SUMMER

Making the most of

OUTDOOR DINING AREAS

By Harrows

We’ve put together some key points to consider when planning outdoor dining and seating.

VISUAL APPEAL

A street frontage outdoor dining area is your best chance to captivate and entice passers by. If you have pavement and front end outdoor dining, does it reflect your brand and your story? Or if it’s out the back, are you blessed with natural landscapes to showcase, or do you need to create an area with interest and appeal? Always consider what the attraction is for each of your customers when laying out dining zones.

ATMOSPHERE AND COMFORT

Outdoor dining zones still need to address the key points of diner comfort – temperature, acoustics, ambience. Find a way to create intimate areas and group zones within your outdoor setup to keep everyone happy. Is there enough shade or is there too much? What is needed to allow it to easily transform to accommodate breakfast, lunch and dinner services? Perhaps heating might

be a consideration, or the addition of blankets and throws is a clever way to increase appeal and add warmth and character.

LAYOUT

Think about customer flow from front of house, seating and eating through to

How do I make the most of my outdoor dining space? With brunching considered a way of life, and practically a sport, outdoor café seating and alfresco restaurant dining is hotter than ever – how does your space measure up?

payment and leaving. Also think about lines of sight for your staff, and service routes, can they efficiently and seamlessly reach all tables?

PRACTICALITY

Consider how much time your staff spend setting up and packing down your

BRIGHT BLUE POWDER COATING FOR ALFRESCO FURNITURE AT BENEDICT’S CAFE – FEATURING STECCA STOOLS

“

outdoor dining – are there efficiencies to be made? Furniture needs to be durable and heavy enough to withstand weather and guests. Castor wheels are a great option to roll heavy tables and leaners in and out easily. Or do you have the ability to install your furniture permanently?

Built in outdoor booth seating is a real winner if you have the capacity for it, with removable squabs for easy pack up at the end of the day. A great way to bring warmth, softness and comfort into these outdoor areas.

OUTDOOR BANQUETTE SEATING

Outdoor booth seating is a smart solution for settings where furniture doesn’t need to be packed away. The Season Outdoor Banquette is freestanding and built for New Zealand’s harsh outdoor conditions. Configure layouts to suit your space with seating and planters to create zones and privacy.”

OUTDOOR SETTINGS AT OPUKE THERMAL RESORT

SEASON BANQUETTE SEATING OVERLOOKING LAKE WHAKATIPU AT DRIFTAWAY HOLIDAY PARK QUEENSTOWN

THE HEKE.

By Harrows

The Heke is Waiheke's new collaborative home for the award-winning Waiheke Whisky and Waiheke Brewing Co, the creators of ‘Waiheke Whiskey’ and ‘Heke Beer’.

Photography: Mark Scowen

With an open wood fired kitchen within four acres of surrounding gardens, The Heke has been welcomed by Onetangi as a must-visit destination.

Designed by Izzard, the Heke is a worthy finalist for the 2022 Best Awards and Harrows are delighted to once again work with Izzard to supply unique customized furniture to help create this amazing atmosphere.

SEASON OUTDOOR.

By Harrows

Enjoy the fresh air with an outdoor seating system that’s built to last.

With a range of bench seats, planters and banquettes, Season Outdoor is well equipped to transform alfresco dining. Made from treated Pine, the rich timber can be finished in a range of exciting outdoor stains to compliment your fit-out and boost atmosphere.

Season gives you flexibility and freedom through the ability to create configurations to suit your space. The

slatted timber and free-standing design creates a feeling of openness, while the ability to configure can subtly divide your area and create privacy for its users.

Designed and manufactured by our team at Harrows, we make it easy to make the Season Outdoor your own. Choose between highback or lowback options, freshen your space by adding greenery to the planters, and provide additional comfort with squabs upholstered in a range of outdoor fabrics.

Modern

OUTDOOR FURNITURE Crafted with Wonder

Summer has just about reached our shores and guests are going to want to make the most of long summer days and nights by relaxing outside.

Inspired by the character and potential of raw materials, Eco Outdoor celebrate imperfection and embrace nature’s unique textural richness. Their outdoor furniture is designed in-house and in collaboration with renowned designers, with an ethos focused on crafting and curating furniture and surfaces that are great outdoors.

The Eco Outdoor range of luxury outdoor furniture is designed for the elements working with nature and not against it. These modern, designer outdoor furniture settings are crafted using only the finest componentry that are naturally tough and resilient. Inspired European

furniture design that will add a sense of luxury to any outside space.

From luxury outdoor lounges and daybeds to contemporary outdoor dining tables and chairs, the Eco Outdoor collection has been developed to complement a whole range of different styles. Along with their range of outdoor fabrics, which are all luxuriously soft and incredibly durable, these commercial-grade materials are designed specifically for outdoor living.

Eco Outdoor is now available in New Zealand, visit their showroom at 35a Normanby Rd, Mt Eden, Auckland or online www.ecooutdoor.co.nz l

Bronte

A luxury outdoor teak and galvanised steel furniture range, the Bronte dining setting is the perfect entertainer. A modern, solid teak table and benches, available in three sizes are a stunning addition to any outside space. Our outdoor furniture Bronte range is also available in individual teak stools, perfect for extra seating or as a handy side table as well.

Heaven

The Heaven outdoor lounge low chair is a modern design of woven white steel frame with interwoven lines for a clean, pure feel. Perfect for use in any garden, pool-side or decking setting, the Heaven outdoor lounge low chairs make for the ultimate offering in comfort and style.

Ayr

The Ayr outdoor umbrella and stand are perfect for any outside space. Made from solid teak with Sunbrella fabric, the Ayr outdoor beach umbrella is a modern and stylish outdoor piece designed to withstand the harsh outdoor climate. So you can stop worrying about the sun and get on with your outdoor living.

Nomah

The Nomah brings comfort and style outdoors with its oversized teak frame and soft luxurious cushion seating. Our Nomah outdoor lounge setting offers ultimate comfort and style and is ideal for garden and decking.

THE PERFECT SHADEThere’s Magic in

Kiwis and visitors alike love to spend the summer months in New Zealand outdoors where the sun can be relentless. With UV levels at an all time high, and borders open once again, creating a place for people to enjoy the sunshine from the safety and comfort of the shade is important.

Initially, the market for exterior sun protection was limited to umbrellas and fixed sun shades, but SunCraft saw an opportunity to help Kiwis optimise suntrap areas and fully make of use sun-bathed spaces using the Soliday retractable shade system.

Based in Austria, Soliday is one of the leading manufacturers of sophisticated manually and automatically retractable shade systems. Leveraging in-depth product knowledge, SunCraft, NZ Ltd. was created and is the exclusive distributor for Soliday products in the Oceania region.

SPOILT FOR CHOICE

When you select a Soliday shade sail from SunCraft, the options are almost limitless. Every installation is individually designed and fully customisable, so you have multiple choices – do you prefer manual or motorised opening and closing? Which style of shade best fits your location? What shape and colour of mast do you want? Would you like a rectangular or triangular sail? What kind of fabric suits you best? How many degrees should it be tilted? Are you looking for moderate or maximum UV protection? And of course, you can pick your favourite from a large palette of colours.

ENGINEERED FOR ALL WEATHER

The European-made retractable shades offer protection from direct sunlight and light rain, extending usable space outdoors while preserving an open-air ambience. SunCraft products are among the best and most versatile in the market, capable of standing up to the sometimes-harsh elements in New Zealand and Australia.

The combination of contemporary design, craftsmanship, and advanced technology makes them well suited to commercial premises. Derived from sailing technology, they are reliable, strong and hard-wearing. The fabric used is flexible, resistant to tearing under tension, and can be made water repellent or waterproof.

The masts (pylons) and ropes supporting the sail are constructed of durable materials with a high load-bearing capacity.

TRANSFORMING COMMERCIAL SPACES

‘Tis the season for guests to want to spend their days and nights outdoors. If you prefer to take it easy, motorised shade sails can be opened or closed with the press of a wall switch or the click of a remote control – or even through your phone.

On top of ease of operation, these models offer sophisticated optional features such as automatic adjustment based on sun and wind sensors. You can even set it to open automatically when the sun comes out so you can relax and concentrate on your guests.

The manual option is ideal for those who like to keep things simple, or who are on a tighter budget.

Engineered to extend and retract smoothly even at the largest sizes, our manually retractable shade sails come with auto-release as a standard safety feature. These shades allow fine adjustment of the exposed sail area, while some models also allow height adjustment. Choose a manual shade if you prefer a hands-on approach to life.

A SUN SOLUTION MADE SIMPLE

Each SunCraft system is designed and manufactured specifically for each individual and can be tailored to your space and design style. A price estimation is generated from the initial design concept and the finalisation of the design process can begin. Once your order is placed, the installation time is usually within 4-6 weeks.

SunCraft is proud to service the whole of New Zealand, and although based in Arrowtown, the team make regular trips throughout New Zealand and would be more than happy to stop by your business.

Whatever you are looking for in a sunshade, SunCraft can match your preferences and help you choose the right solution to turn any outdoor space from an suntrap to a haven. And whatever your choice, SunCraft’s experienced team will make sure it is installed to perfection.

For more information, contact sales@suncraft.co.nz or visit www.suncraft.co.nz l

Stephen Gould

CLUSTER GENERAL MANAGER SO/ AUCKLAND SOFITEL AUCKLAND VIADUCT HARBOUR

With the recent discovery that his great-grandfather was a hotel waiter in London in the early 1920s, it seems hospitality runs in the blood of Stephen Gould.

Like many, he fell into hospitality and was instantly hooked by the positive energy and endless possibilities. Now, he is the Cluster General Manager of two of the best luxury properties in New Zealand—SO/ Auckland and Sofitel Auckland Viaduct Harbour.

As the Cluster General Manager, Gould's role is to drive the commercial performance of the hotels, support all team members in their roles and deliver exceptional guest experiences aligned with their brand promise.

Prior to this role, he served as the General Manager at Sofitel Wellington and boasts a wealth of industry experience, including senior leadership positions at Shangri-La, Conrad, Sofitel, and SO/ brands in Thailand and Fiji.

Located in the heart of Auckland in downtown Britomart, SO/ Auckland is a luxury lifestyle hotel, a new concept

in New Zealand that distinguishes it from existing hotels in the competitive hospitality landscape

"More and more lifestyle hotels are coming on the scene, but achieving this at the luxury level and collaborating with award-winning designers and fashion icons is still extremely rare."

Over the years, luxury travel has become accessible to larger groups of travellers. With this, the demand for unique, memorable and personalised experiences has grown.

"Travellers are now looking for boutique hotels that can connect with them, tailoring the experience to their preferences," said Gould. "The increase in social media usage also means that these great hotel moments can reach wider audiences than ever before, which is ideal for hotels like SO/ Auckland, which is an Instagram users paradise."

Sofitel Auckland Viaduct Harbour's

point of difference is its long history of delivering French luxury, where guests are encouraged to 'Live the French Way' with an array of sophisticated and lively offerings.

As businesses navigate a COVID-19 pandemic-fuelled society, there has been a need for fewer specialists and more generalists to adapt to the changing demands.

At SO/ Auckland and Sofitel Auckland Viaduct Harbour, they have heavily prioritised cross-training and multiskilling in their teams. According to Gould, this has led to faster responses to guest requests and a more motivated team with broader career development.

The hotel industry is ever-changing as technology and consumer trends shift. With future guests in mind, both hotels are always on their toes, tweaking their product and service offering to guarantee guests the best service. l

Take Guests

BEYOND THE BOUNDARIES OF THEIR STAY

Gone are the days of asking the concierge for a dinner recommendation and simply ticking off boxes on a travel bucket list. Today's travellers are now seeking unique and authentic adventures off the beaten path.

Experiential travel is the buzzword right now. As globetrotters shift their interest to new destinations and activities, from bicycling to surfing to skiing, they are now actively exploring to create unforgettable memories and experience more that a destination has to offer other than just its tourist attractions.

With the competitive landscape for existing hotels more intense than ever, accommodations must constantly innovate to stay ahead of the curve to attract and retain guests.

Following the tough lockdowns of the past years imposed by COVID-19 restrictions, the tourism and travel industry is returning in full swing.

Giving travellers the freedom to explore the locale and curate their own experiences has a proven record of making stays more memorable and meaningful. l

Hot Trending ADVENTURE ACTIVITIES

Bicycling & Scootering

The experience of cycling or scootering along meandering paths offers a more authentic experience for travellers in a sustainable fashion. A shoulder-eye view of people and places make for a truly memorable adventure as travellers encounter their destination with much more personal interaction.

Hiking

During the pandemic, lockdowns confined people to their homes. Spending time in nature was the only leisure activity they could indulge in, making hiking a popular pastime and a low-cost way to explore. Now, as borders reopen and restrictions lift, travellers continue to seek connections with the natural rhythms of nature.

Paddleboarding

With increased outdoor pursuits and concern about health and wellbeing, waterways provided temptation for all sports enthusiasts. Paddleboarding saw a sharp rise in popularity as it became the perfect activity for people to get outside, exercise and be socially distant all at once.

Surfing

Over the years, surfing equipment and apparel have been flying off the shelves. Miles from the demands of modern life, travellers love to surf as a way to challenge their bodies and mind and get in tune with nature. As one of the fastest-growing action sports, surfing has become one of the most progressive tourism industries worldwide, and this global market is expected only to continue to flourish.

Kayaking

Easy, accessible, and always in season, kayaking is a lowimpact activity that allows travellers to enjoy the sight of nature undisturbed and explore peaceful coursing bodies of water.

YOUR REVENUE STREAMSDiversify

As hoteliers, you must be ready to capitalise on this surging appetite for adventure, and there is no reason why hotels should limit themselves to only offering room bookings.

Hotels can diversify their revenue streams by offering equipment for hire, such as bicycles, kayaks, skis, surfboards, and more, that guests can find directly at the foot of their beds. This allows them to embark on their day-to-day journeys without having to waste time and effort going through a rental agency.

Many hotels provide unique rental experiences. Let's look at how they attract today's travellers and new sources of revenue.

SKOTEL ALPINE RESORT TONGARIRO NATIONAL PARK, MT RUAPEHU, NEW ZEALAND

Nestled in tussock at the foot of Whakapapa Village in the heart of Tongariro National Park, the alpine resort is the ideal base for exploring the UNESCO world heritage park and the many hiking and biking trails in the area. Skotel Alpine Resort features an onsite ski rental and alpine gear shop for travellers' convenience and ease. The Skotel ski-hire department, Edge-toEdge, stocks a complete range of skis and boards for all ages and skills, with daily rates from $38 to $58.

THE HERMITAGE HOTEL AORAKI MOUNT COOK ALPINE VILLAGE, NEW ZEALAND

Aoraki / Mount Cook is home to some incredible, diverse tracks against the backdrop of breathtaking vistas perfect for travellers to explore on two wheels. The Hermitage Hotel's activities desk offers rental bikes from just $30 per personhelmet included - making it appealing for travellers looking to slow down and appreciate how we used to pass the time.

SURF N STAY WHANGAMATA, COROMANDEL, NEW ZEALAND

The welcoming surf town of Whangamata is a place to catch a wave. Surf n Stay offers a range of soft top and hard surfboards for all ages to hire, including beginner boards, longboards and performance shortboards, available from $20 for one hour to $65 overnight. Kayaks and paddle boards are also available for hire. l

Meet the Supplier

Torpedo7 is New Zealand's top outdoor adventure store with the best bike, snow, camping, water gear, outdoor clothing and more. Businesses can receive a discount on each purchase by signing up for a commercial account by emailing trade@torpedo7.com

E-BIKES

HARDTAIL MOUNTAIN BIKE

GIANT 2022 TALON E+ 1 29ER 32KM/H E-BIKE

STANDARD

BIKES TRAIL, COMMUTE, ROAD USE

GIANT 2022 TALON 29 3 MTB

This balanced, smooth-riding E-bike will give you a smooth boost of power and total control, so you can have more fun and expand your off-road riding capabilities.

E-BIKES DUAL SPORT: LIGHT TRAILS AND ROAD BIKE

TREK 2023 DUAL SPORT+ 2 STAGGER E-BIKE

Push the pace on climbs, let loose on the descents. This aluminium hardtail gives you a feel for the trail with balanced, confident handling and a plush suspension fork.

STANDARD BIKES TRAIL, COMMUTE, ROAD USE

TREK MARLIN 5 MTB

Marlin 5 is a trail-worthy daily rider that's perfectly suited for everyday adventures, on and off the trail.

TREK 2023 DUAL SPORT+ 2 E-BIKE

These hybrid electric bikes are lightweight and designed for adventure on the road and light trails. It has an intuitive and natural feeling pedal-assist system that makes exploring your surroundings more fun and cruising up hills a breeze. Plus, stiff wheels and wide tyres give you confidence on varied terrain.

E-BIKES

DUAL SPORT: LIGHT TRAILS AND ROAD BIKE KAYAKS (SIT ONS) SINGLE KAYAKS

MAMMOTH XE6 E-BIKE

A bit hardier option for dual sport but with a low step, so easy to get on and off. This e-Bike is perfect for those who love to experience the world around them. It can take travellers off the beaten track and help them keep up with their daily lives.

E-BIKES LIGHT ROAD-USE BIKES

ELECTRA 22 TOWNIE GO! 7D STEP THRU E-BIKE

TORPEDO7 2023 PARADISE SINGLE KAYAK 2.7M

The Torpedo7 single kayak has a new improved shape with slight changes on the sizing and angles of the mould to improve stability and speed through the water.

Perfect for all your summer water activities, from calm bays to rivers.

KAYAKS (SIT ONS) DOUBLE KAYAKS

TORPEDO7 EXPLORER DOUBLE KAYAK 3.7M

A fun easy-to-ride option for light road use, great on the flat – the ultimate cruiser (one size). The Townie Go! 7D is the pedal-assist e-bike for everyone, regardless of age, height and experience level.

PADDLEBOARDS

This kayak has more than enough features to keep the whole family happy. The multiple leg holds, enable this kayak to be user-friendly, while handles at the bow and stern allow for two people to lift the kayak with ease. Fishing rod holders can be found in the front of each passenger and on either side of both seat wells.

The best place to start is with a Torpedo7 iSUP Package. The inflatable paddleboard is perfect for rentals for many reasons.

1. Storage during winter – it can be deflated and stored in a bag

2. Beginner-friendly 3. Cost-effective 4. Cool designs

5. ROI on a Kekoa at commercial pricing

With commercial pricing from $599, investment is paid off and generating income within 8.5 to 10 hires at a rental rate of $59 for a half-day and $70 for a full day.

Meet the Supplier

New Zealand-owned and operated, Kayaker distributes a wide range of kayaks, canoes, and paddles. Also in stock are a variety of specialised clothing for paddlesports and accessories for kayaking - from jackets, boots and helmets to spraydecks, safety gear, dry bags and much more.

Recreational kayaks cost between $500 to $1,000 for a single seater and somewhere between $800 to $1,400 for a double. Meanwhile, fishing kayaks typically cost between $1,000 to $2,500, and pedal drive kayaks are usually over $4,000. Depending on quality and value, buoyancy aids / PFDs (personal flotation devices), also known as life jackets, are around $100 to $200, and paddles are about $80 to $120.

For accommodations around the country, especially those located on the waterfront or in close proximity, kayak hire would be a great way to add value to the business. By charging between $25 to $40 for two-hour hire (depending on quality) or $35 to $50 for a half-day, and $50 to $60 for a full-day, the investment could pay back easily before the first season is over!

Meet the Supplier

Electric Scooter Shop boasts the most extensive range in New Zealand, with free delivery nationwide. Scooter purchase and rental for guests will definitely work as an add-on for a property rental model. A Lime scooter works out at about $20 per hour, so in terms of rentals, $49 to have exclusive use of a scooter for a whole day feels right. At this rate, the investment could be paid off in a busy month.

THE INMOTION AIR PRO SCOOTER IS:

• Lightweight and easy to manage

• Sleek cable-less design

• Puncture-proof polyurethane rear tyre

• Super-simple braking, with a single lever that operates front and rear brakes, making it very safe to operate

• Thumb-activated throttle, the most ergonomic option

• Highly weather-resistant, for those that get caught out in a shower

• Of very sturdy construction

• Excellent range for the size and weight of the scooter

• Affordable to purchase initially ($1399)

• Powerful enough to climb a decent incline with an adult rider, something most lower-end scooters are incapable of For more information, visit www.electricscootershop.co.nz

Electric Scooter Shop are offering a free client-use helmet with every scooter purchased, to assist with your Health & Safety best practice.

SOLUTIONS

One dessert, limitless presentations

UNIQUE MANAGEMENT RIGHTS BUSINESS

40 Haven Drive, East Tamaki

Strategic purchase to own and operate a Management Rights business located in the South Eastern region of Auckland with favourable terms.

This business has unique attributes, including encumbrance and good configurations of room inventory, providing accommodation to several market drivers.

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NORTHERN LURE OF PACIFIC RENDEZVOUS

73 Motel Road, Tutukaka Coast

The Pacific Rendezvous is being offered for sale as a Management Rights, this provides the opportunity to secure a unique business in a substantial unit titled development set on circa 25 acres.

The property is located approximately five kilometres from the Tutukaka Marina, restaurants, transport hub and convenience shopping.

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A HIDDEN WORLD OF OPPORTUNITY

440 Crotons Road, Ruatiti

Mellonsfolly Ranch is located on the Central Plateau of the North Island amidst 404ha of unspoiled native bush. It's also home to Old West Town, a meticulously crafted replica of an 1890s frontier town blended with modern-day luxury.

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43 Barkers Road, Ashburton

Brinkley Resort is located in Methven and enjoys the benefits of being in a key location to one of New Zealand's finest ski fields whilst being an easy 25-minute drive to Ashburton and 30 minutes to Terrace Downs international golf resort.

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TREGHAN LUXURY LODGE

- DAZZLING AND ENTICING

394B Kerikeri Road, Kerikeri

Selling the Freehold Going Concern, a breath-taking life awaits! Although just a few minutes' drive from the hustle and bustle of vibrant, exciting Kerikeri, you can leave the world behind in this magical oasis, delving into the privacy and sheer beauty offered by Treghan - an inviting boutique lodge that is absolutely delightful.

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BAYCREST THERMAL LODGE - NEW 30 YEAR LEASE

79 Mere Road, Taupo

The property is located on the geothermal aquifer and just 100 metres from Taupo's most popular hot water swimming beach. Its elevated position provides spectacular views across the lake and mountain ranges.

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At Capstone we specialise in tailoring our service to the property’s individual location, style and market. A bespoke approach underpins all we do, from hotel operations to sales, yield management and budgeting. Talk to us if you are seeking a new way of doing things. Along with full management services we can help with major refurbishments, sales and distribution, re-brands, white label management solutions and more. Years of first-hand experience combined with an in-depth knowledge of the industry and a highly connected team offer assurance that your investment is in the very best of hands. CLARE DAVIES

MASSIVE OPPORTUNITY IN PAIHIA ON THE FLAT

42 Selwyn Road, Paihia

One of the largest land holdings on the flat in Paihia. 'The Bounty Motel' is a freehold going concern, one block from the beach and 100m to shops and amenities.

This very popular 29 room motel with quality three bedroom Managers accommodation is the perfect investment now and into the future as demand grows for quality accommodation in the area.

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A PRIVILEGED POSITION - FIRST TIME ON THE MARKET! Fiji

Smugglers Cove Beach Resort and Hotel is located right on famous Wailoaloa Beach a renowned picnic spot centrally located on Nadi Bay and just 15 minutes drive from the Nadi International Airport, Nadi Town and Port Denarau Marina. With glistening doubtless bay at its fingertips, this freehold absolute property is without doubt a prized find.

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DOLPHIN ISLAND, THE DEFINITION OF EXCLUSIVITY

Dolphin Island, Fiji

Alex van Heeren, of Huka Lodge fame, designed Dolphin Island to be like no other.

A concept of luxury in deliberate isolation, complemented by unspoiled natural beauty and true privacy, surrounded by gin clear waters.

Dolphin Island, is just 20 minutes by boat from shore, on

the tip of Viti Levu, Fiji, 2.5 hours by private car from Nadi International Airport.

This world-class, freehold island property offering, will suit a resort owner operator, exclusive resort chain, or be retained as a private retreat for one or more very discerning families, perhaps under a Fractional Ownership structure.

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Bayleys’ latest edition of Hotels, Tourism & Leisure for 2022 is out now, blending intelligent industry insights with hotels, motels, accommodation, tourism and leisure opportunities for sale throughout Zealand and Fiji. Underpinned by our local and national sales team, we connect the best buyers and sellers, to deliver altogether better results every time.

In this issue, we look at opportunities for occupiers, investors and developers in Fiji as the island nation recalibrates post-COVID, and how – as travellers adjust to changed global fundamentals – the fully selfcontained accommodation sector is primed for growth. Read it now at bayleys.co.nz/hotelsandtourism

Kim Aliu

CO-DIRECTOR AND KITCHEN MANAGER, OTAUTAU HOTEL

As a child, Kim Aliu was always the kid who owned the café when playing shops.

With a burgeoning passion for the hospitality scene, she worked her first industry job at age 13 in the Otautau Hotel pub, which she now owns with her husband.

Since 2017, Aliu has been the proud co-director and kitchen manager of The Otautau Hotel, a newly renovated country accommodation located in the heart of Western Southland, surrounded by beautiful rivers, mountains and native bush.

"It's great here because I always strive to improve and learn more. I love change and want to keep trying to be the best we can be!"

Otautau Hotel's point of difference is its food and service, with a change in the menu twice a year for summer and winter and a good selection of daily specials.

With an extensive menu, its old country pub greets every person who walks through the door as if they were locals with a friendly and welcoming atmosphere.

In the wake of the pandemic, the hotel's business model has undergone a few changes.

"We are trying to be more efficient and make a few changes that will make the

load easier for everyone as we struggle to fill a few gaps staffing-wise."

Due to the staffing shortage, the current focus for Otautau Hotel is to get through the summer, as Aliu and her husband plan to work long hours to cover some of these gaps.

In the dynamic landscape of the hospitality industry, it is essential always to be ready to change and adapt to move forward.

"My motto at the moment is: if you always do what you always did, then you'll always get what you always got." l

ROBOTS RISE TO THE CHALLENGE and don’t need breaks or pay rises

With a bold vision to enhance the service industry, G Robotics was formed out of necessity at the height of Covid lockdowns. The company recognised that many mundane and time-consuming tasks could be automated, increasing productivity by freeing up valuable staff to focus on more important aspects of a business.

Even before the global Covid-19 pandemic, there was talk of robots entering the hospitality industry. They save money and human resources, make fewer mistakes, reduce food waste, work 24/7 without a raise, and are becoming more and more popular around the globe.

Adopting technology like robots isn’t meant to replace humans, instead employers should see these as digital tools to make jobs more satisfying. Plus, they draw curious customers to your business.

CASH IN ON THE NOVELTY BEFORE IT BECOMES THE NORM!

The question you should be asking is not why buy a robot, but why not? In the right context these robots are the perfect employee companion.

• Wage Saving

No minimum wage increases to deal with when you hire BellaBot. At $46.49 per day on a 24-month lease to own, Bellabot’s hourly wage is less that $6 for an eight-hour shift!

•

No Breaks or Sick Leave

You never have to worry about BellaBot calling in sick. When fully charged the robot can work for 12 – 24 hours. The removable interchangeable battery allows it to work 24 hours+ without stopping and BellaBot is ready to serve guests with a smile and wink when charged up from 20 percent to full battery in a mere 4-5 hours.

• Customer Experience

BellaBot is a particular draw card for customers. Perfect for greeting visitors at the door or delivering room service so that other staff can concentrate on more important tasks. Guests will be begging to be served by a BellaBot.

• Smart Tech

In pursuit of higher safety, BellaBot is equipped with 3D sensors and a new modular chassis. It can stop at any angle and move away as soon as it encounters obstacles. This is one worker that won’t bump into you.

•

Try Before You Buy

The team at G Robotics assess an establishment to see if BellaBot is the right fit or if one of its other robot friends may be better. After a demonstration, Bellabot can be signed up for a trial and be put to the test

while the staff get to learn the easy settings.

“All businesses that employ our Robots are extremely happy and now say they couldn’t operate efficiently without them. We have reports that customers are requesting to be served by the robots, interact with them, and ask what nights they are working,” noted William Maile from G Robotics.

The future of service is here, don’t miss the boat.

For more information, visit www.grobotics.co.nz l

MICE - NZ’s Technology led recovery

MICE

NZ’S TECHNOLOGY LED RECOVERY

The office of the future is hybrid.

The office of the future is hybrid

So is your next meeting, event, conference or exhibition?

“So is your next meeting, event, conference or exhibition?

Humans have undergone a fundamental change in how they communicate, collaborate and connect since the pandemic

Humans have undergone a fundamental change in how they communicate, collaborate and connect since the pandemic.

interactive participants, digital signage in reception or meeting areas, and digital screens managed from the digital lectern on stage have ensured the way events and conferences will be run, has changed dramatically.

The use of new digital technology, tools, and platforms has changed how they do that.

manages and conducts business. This also extends to domestic and international events and conferences.

The Smart Digital Lectern is at the centre of that, alongside new Video Conferencing platforms with improved security protocols.

The use of new digital technology, tools, and platforms has changed how they do that.

New technology options available to businesses will create new demands for the MICE sector.

Video Conferencing, live streaming, event broadcasts, studio production tools, touch screen panels, cinematic quality presentations, wireless connectivity, LED Digital displays, global interactive participants, digital signage in reception or meeting areas, and digital screens managed from the digital lectern on stage have ensured the way events and conferences will be run, has changed dramatically

Video Conferencing, live streaming, event broadcasts, studio production tools, touch screen panels, cinematic quality presentations, wireless connectivity, LED Digital displays, global

Since the pandemic manufacturers and vendors have quickly launched a new generation of technology to meet the new human behaviour and customer demands.

Meeting technologies now play a significant part in how an organisation

New technology options available to businesses will create new demands for the MICE sector

Paul Butterworth, Managing Director of Merge Communications based in Wellington said "we have an exciting opportunity to work with the Hotel industry to provide the technology demanded by their clients to facilitate world-class events and conferences. This can come in multiple forms such as the Maxhub Smart Digital Lectern, Bluejeans

Since the pandemic manufacturers and vendors have quickly launched a new generation of technology to meet the new human behaviour and customer demands

Meeting technologies now play a significant part in how an organisation manages and conducts business. This also extends to domestic and international events and conferences.

“Our new range of digital meeting technologies opens up the world for any NZ business and a core locational use of that technology is in Hotels.”

the next generation of secure Video conferencing and event software, and the Bluejeans studio bringing powerful production tools with the ability to easily create stunning, TV-quality live streams that can engage your audience and elevate your brand.”

He continued "our new range of digital meeting technologies opens up the world for any NZ business and a core locational use of that technology is in Hotels.” Implementing MICE customised technology services into a hotel infrastructure is a way of securing long term valuable growth and market share.

The latest Convention Industry Council report claimed that 85% of meetings in the U.S. are conducted at venues with lodging, generating more than 275 million room nights annually. The expenditure of MICE travellers is much higher than leisure travellers. According to Cvent, depending on a

hotel’s set-up, MICE can generate over 50 percent of a property’s revenue. If you are in this space it is not to be ignored. With new convention centres set to open in Wellington and Christchurch this sector is positioned for exciting growth.

In the past, most of these event types were held in person. In recent years, the trend of moving smaller gatherings to virtual spaces was on the rise. However, demand for hybrid and virtual events have skyrocketed due to COVID-19, impacting the MICE industry.

Since the pandemic began, MICE and Event planners have become more technological and virtually oriented. Not only will in-person events incorporate a virtual element, but you will also need to consider technologies that reduce face-toface contact and increase guest safety.

reach and bring attendees together from all over the world. In a Post Pandemic world, this sort of event is set to become all the more critical. With the emergence of 5G and other technologies, your digital infrastructure needs to be topof-the-line, robust and able to adapt to customer requirements. Video Conferencing platforms like Bluejeans from Verizon can have up to 150,000 delegates participating in an event. This requires screens, microphones, cameras and an entire range of technology options.

The Smart Digital Lectern is at the centre of that, alongs platforms with improved security protocols.

Virtual and in-person are about to meet in the middle. Before the pandemic, hybrid events were a way to increase

Mr. Butterworth said “we are lucky that our Partners like MAXHUB, Bluejeans by Verizon and Video Window are world leaders and have pioneered these new solutions worldwide. You will see this technology in use at a MICE hosting hotel near you soon.”

Paul Butt Merge

Wellingto opportuni industry demande world-cla This can as the M Bluejeans secure Video conferencing and event software, and the Blue production tools with the ability to easily create stunning, TV engage your audience and elevate your brand.”

Sarah Hedger

CHEF AND FOUNDER YUM NZ

Originally from California, Hedger was always fascinated with granola and the idea for YUM came about while she was working as a chef at a lodge in Wanaka and couldn’t find a cereal that tasted fresh.

“As a chef, it was also important to make a solution for our kitchen that still tasted home-made.”

In the current climate of labour shortages and rising costs, YUM Granola is the answer to the question, How can

I save time as a chef, and still offer my customers something that is not only satisfying, but also tastes scratch-made?

Yum Granola caters to a whole range of dietary needs, something that is important to consumers who are shifting their mind-set when it comes to what they choose to eat.

“I am one of those people who gets tummy aches from most things wheat/ gluten, so I wanted a solution that had only the good stuff, to fuel my brain and body, minus tummy pains, which meant no grains so it is easier for everyone to digest.”

All YUM breakys are gluten and grainfree, with options that cater to low carb and vegan dietary requirements. YUM uses premium, organic ingredients to craft its nutritious and tasty breakys with a unique macronutrient profile that offers whole food sustenance.

LOCALLY OWNED, LOCALLY GROWN

From the early YUM days, the brand has used organic ingredients as it maximises flavour and nutrients, while minimising environmental impact, meaning there are no pesticides, preservatives, or sulfites in any of their products.

“It is undoubtedly more expensive to

THE YUMMIEST KITCHEN AND SNACK SOLUTION

Sarah Hedger, chef and founder of YUM NZ, has a passion for home-cooked goodness that can be traced back to her parents giving her and her brother a taste for yummy, real whole foods.

make, but this is a cost we see as one we have to take on board in order to be better stewards to our planet,” explained Hedger.

“We also prioritise locally grown New Zealand ingredients as we want Yum to taste like New Zealand, whilst supporting local farmers. They have also travelled the least, which equates to less CO2, less fossil fuel being burnt in transport as well as a fresher ingredient.”

Hedger and the team source over 17 delicious, local ingredients from Aotearoa including West Coast and Manuka Honey produced by amazing bees and harvested by Nelson Honey just over the hill from Yum HQ, blackcurrants grown organically by Viberi in Timaru, linseed grown organically by Functional Wholefoods in Geraldine, and macadamias grown organically by Top Notch in Patetonga to to name a few.

YUM offers bulk solutions for all foodservice needs and can supply 1 kg compostable bags, 4 kg bags and even in 8 kg pails if you are motoring through.

CATERING FOR THE HEALTH CONSCIOUS AND GRAZING TRAVELLER

YUM NZ isn’t just for breakfast, it’s also perfect for an on-the-go snack –think a granola bar but without all the

sugar that normally holds one together. In the aftermath of the pandemic, health and wellness are still topping consumer trends. According to Ingredion, 42 percent of consumers want to reduce the amount of sugar they consume in their diet.

Indulgence has taken on the new definition of ‘Self-Care’. Where indulgence once was considered the simple act of pleasure-seeking, in 2022 indulgence means that consumers are looking for ways to indulge purposefully, and what better way to start the day than with an indulgent, yet health forward breakfast and snacking.

It’s also evident that consumers are becoming less concentrated on three

large meals a day, and instead choosing products that more closely fit an active or on-the-go lifestyle.

YUM offers a number of their craft granolas in 50g single serve compostable packs. A perfect solution for accommodation mini bars, or as grab and go snacks.

A POSITIVE IMPACT ON THE PLANET

Yum was founded on two goals, to produce the best quality, delicious, breaky ever, and to do it while making a positive impact on the planet. Hedger and the team at Yum are thrilled to have shifted their range of breakys into innovative earth friendly, home compostable, recyclable packaging.

This means 87 percent of all Yum sold is now in plant based, compostable packaging. The other 13 percent will be phased out by the end of 2022, resulting in 100 percent earth friendly packaging.

“Even though we are a smaller company, this change alone will prevent over 2 tonnes of non-degradable plastic packaging from heading to the dump

every year.”

YUM has also achieved Climate Positive Business Operations certification with Ekos, measuring and offsetting 120 percent of its carbon footprint with certified carbon credits. These certified carbon credits are sourced from projects that grow and protect indigenous forests in New Zealand and the Pacific Islands, while helping to deliver climate resilience, waterways protection, erosion control, biodiversity conservation and community economic development.

“We are continually seeking ways to make Yum better— better for the people that eat it, better for our community and better for our environment.”

At the end of the day, YUM Granola is just that, yum! A simple concept of creating a wholesome and delicious cereal has turned into the perfect kitchen and snacking solution.

“Life is made up of choices and we have chosen a life full of YUM goodness. It makes us happy because it makes others happy, and this is a damn good thing.”

To learn more about YUM NZ or to place an order, visit www.yumnz.co.nz l

STAAH PARTNERSHIP OPENS NEW DOORS FOR PROPERTY OWNERS WITH RENTHIA

Long-stay booking platform, Renthia and STAAH have announced a partnership that will help property owners elevate their distribution strategy by improving their reach to long-term tenants via the STAAH channel manager.

The partnership is enabled via a seamless API connection between the two platforms to synchronize and distribute content, rates, and availability in real time via STAAH’s cloud-based technology.

Discussing the motivation behind the partnership, Karzan, CMO at Renthia said that travel and relocation trends have evolved greatly, particularly post the peak of the Covid-19 pandemic, with expatriates relocating for longer stays, as well as travellers looking for oncein-a-lifetime and longer holidays. This corresponds to long-stay accommodation, which is rising.

“Our partnership with STAAH enables more expatriates and long-stay travellers to find a suitable place from Renthia’s growing base of property listings,” added Karzan.

Renthia is a long stay booking platform

offering the opportunity to increase occupancy up to 100 percent. Renthia’s solution helps in reducing the number of vacant units by providing property managers and -owners with verified longterm tenants. The minimum stay of a Renthia guest is three months. Moreover, all monthly payments are also securely handled through the platform. Up to 95 percent of guests using Renthia are expatriates or professionals relocating abroad for work.

“Renthia is a classic example of a forward-looking enterprise with a high growth in long-term rentals,” said Tarun Joukani, Commercial Director of STAAH.

“We are delighted to offer Renthia an integration to our advanced distribution technology to achieve their commercial goals.”

For more information, visit www.renthia.com or www.staah.com l

“Our partnership with STAAH enables more expatriates and long-stay travellers to find a suitable place from Renthia’s growing base of property listings.”