Aged Plus 2022 Buyer's Guide

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February 2022

Over the last 20 years we’ve had successful collaborations on 1000’s of rooms and premium projects.

Tania Walters Publisher


he aged care industry globally is changing, with seniors living longer and preferring to stay within their communities and support groups through ‘ageing in place’ options. For those meeting these changing attitudes, developers and operators are challenging societal attitudes towards ageing by abolishing the ‘rest home for old people’ stereotype and adopting new approaches to retirement, aged care and assisted living. Retirement living is evolving to reflect the changing expectations of a new wave of seniors increasingly demanding more and better options. The global trend is for smaller villages or assisted living facilities. Places where a smaller group of seniors live together supported by a network of caregivers and supporting professionals. This option fosters independence and quality of life for seniors living longer than previous generations. The sector relies heavily on acquiring desirable real estate locations with innovative new building designs. Developers are

challenging stereotypical approaches to raise capital, and there are now different ways seniors can enter retirement village living. Through it all, 2022 brings a more holistic approach to senior living. Taking this holistic approach means that the emotional, social and personal support required is on hand to ensure that seniors quality of life is of the highest possible standard. A support network of caregivers, dietitians, nutritionists, chefs, dentists, doctors, speech pathologists, physio and activity managers are vital contributors to the sense of wellbeing and community in a village or care facility. Each is vital to the makeup and fabric of excellent retirement and care offerings in New Zealand, and seniors love it.


Tania Walters

AGEDPLUS is published under license to Review Publishing Co Ltd. Please direct all enquiries and correspondence to Review Publishing Co Ltd. The opinions and material published in this edition of AGEDPLUS are not necessarily those of the publishers unless specifically stated. All material in this publication is copyright and may only be reproduced with the consent of the publisher. Copyright 2022

ISSN 2815-7478 (Print) / ISSN 2815-7486 (Online) Suite 9, Level 3, 20 Augustus Tce, Parnell, Auckland, PO Box 37140 Parnell, Auckland. Tel +64 3040142 Fax +64 3772794




Creating an Inclusive

Is it the shortest day or longest day – come on, teams, you’ve got this!



Have you seen how Wordle has taken the world by storm in 2022? Have you felt the addiction of waiting for each daily puzzle and then experienced that dopamine hit from solving it as those green tiles tick-over?

Residents love The Chase, and Shaun Wallace, aka “The Dark Destroyer”, is our brand ambassador. Here he is at Pinesong Village in Titirangi in 2019, quizzing against two of the village’s residents during one of his two visits to our shores.

Our quizzes come with pre-printed answer booklets.

A team at Remuera Gardens discuss a possible answer to the Ponderous Puzzle.


hat thrill is also the basis of why quiz events are so successful. People enjoy giving the correct answer to a question that none of their teammates could, and of course, subsequently winning the quiz! Quiz nights are an excellent addition to village entertainment and a must-add to any schedule, but we bet you already know that, right? No doubt you already run some trivia quiz event. Quizzes even get the wellness tick as an excellent exercise for both the brain and memory. A Believe It or Not quiz night is slightly different. More than just six rounds of questions, Believe It or Not quizzes have extra components such as Last Man Standing, Ponderous Puzzle and The List. To play, gather residents into teams. Add in some tasty food and drink, and soon a regular monthly event is locked in as

residents gather with friends for a chance to shine. Or take it a step further – open up quizzing to the public, and suddenly there’s an extra marketing arrow in your quiver. Allow residents to create teams by inviting family and friends from outside the village to participate. Who are we? Founded in 1998, Believe It or Not is New Zealand’s largest provider of all things trivia - notably regular pub quizzes, corporate and charity events. We are also the preferred supplier to Air New Zealand with our quiz questions seen on their planes and provide NZME and various TV shows with their quizzes. You can trust us to deliver a great entertainment package at your retirement village. We’ve been developing a retirement village product for some time now, and our research shows that questions need

to be topical, fun, and relevant to the age group. We had the opportunity to work with several major operators during the initial lockdowns of 2020. We distributed free fun handouts, ran many virtual events, and took feedback as we went. Our main takeaway was that the residents loved quizzes! Many villages already run in-house quizzes, so we have created a more indepth multimedia quiz with a distinct point of difference. It will fit your monthly entertainment schedule as it won’t interfere with anything you currently do. So confident are we in our quizzes that we’d like to offer you a no-obligation free self-hosted multimedia quiz to try in your village. Each quiz is usually $95 plus GST. Email or call 0800 QUIZ ME for more details.





Comforting memories through appreciation of the natural qualities brought to life by artisans is the theme for 2022.




his year designers are pulling inspiration from the Minimalism, Mid-Century Modern, and Boho design styles. Also, Organic Modern style is all about designing a raw and refined space that subtly layers organic elements, forms, and hues against a backdrop of sophisticated and modern simplicity. Though trends are very transient, this year we are living in a world in which digital is merging with offline. Even if this might appear disconcerting for some, look closer as it opens new possibilities to connect with nature. Technology now allows printing

companies to develop sustainable alternatives that are in tune with nature. Technology has also allowed for rendering specific light waves visible to the human eye, for instance, blue, red and ultraviolet light that enhance mood. The Hyper Nature trend allows for bright and lucid colours with blurred nuances of green and grey. Macramé, in keeping with the craft movement, terry, summer tweeds, bouclés, light coloured plaids and stripes are all key for textiles in 2022. The craftsmanship for unique finishes or handwoven textiles is now greatly in demand, each piece evocative of unique not assembly line.

Proud suppliers of Ryman Healthcare




Acorn Furniture is a pillar of strength in aged care and retirement furniture design and manufacturing. Acorn Furniture crafts elegant and homely furniture specifically for older persons that is fit for purpose. Their specialist furniture is comfortable, safe and functional. Residents and their carers are at the forefront of the furniture design process. Each piece is developed to help enhance their everyday lives. With Acorn you can customise your furniture to meet your specific requirements.



Many choose to have furniture made with pressure relieving foam for added comfort, discreet recessed chair casters for ease of maneuverability, specialist water-retardant upholsteries for ease of cleaning and hygiene there is also a variety of colourways to complement different decors. If you need quality, fit for purpose furniture or have special custom furniture requirements, contact Acorn Furniture today.

For more information call 0800 601 701, email or visit

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Select Bentley broadlooms + Elite Flex: the safe, soil and colour-fade resistant solution for Health & Aged Care. The perfect marriage of eco-friendly beauty and resilience. Heritage Carpets: NZ owned & operated – exclusive importers of Bentley Mills, Tretford & modulyss.

Phone: +64 (9) 3620425 or email:


A LITTLE BIT OF LUXURY Food is at the heart of living as we age

and Royal Porcelain offer beautiful choices of dinnerware for your residents. Royal Porcelain has been the innerware of choice in agecare for many years with its outstanding quality. Each piece is fired at a high temperature and with double glazing presents with a smooth white finish and a brilliant shine. The range is highly resistant to scratches & chipping making it highly suited to a busy environment. Royal Porcelain is stocked in New Zealand for easy procurement, replacement and range extension. Newly released is the “Resonate Red” range designed for visual/physical impairment and Alzheimer’s - a welcome innovation in the age care space.

For enquiries and stockists please email:





Since 1868 Otago Furniture has been manufacturing quality furniture in Dunedin. So they know a bit about age. For over 150 years, they have been consistently producing high-quality furniture for all sectors. The aged care range is sustainably sourced and rigorously tested to ensure that residents safety is given the same priority as comfort. The product range includes furniture for lounges, dining, bedrooms, as well as occasional and larger pieces such as credenzas, sideboards, tea and dessert trolleys and more. Their craftsmen and in-house design teams are more than happy to work with you to ensure the furniture you choose is fit for purpose. With a vast range of stains and access to an extensive catalogue of fabrics, Otago Furniture can customise to any space. Check out the website, but if you cannot find what you need, then the team are more than happy to offer solutions.

For more information contact us on +64 3 455 6050, email, or visit

We are procurement professionals first and foremost with extensive experience in delivering FF &E/OS&E procurement and turnkey solutions for aged care facilities, offices, the hotel and the hospitality industries. Our team are committed to inspired design, tailored solutions and high-­quality client service. We have a dedicated team that specialises in FF+ E Procurement, Full Turnkey Service, Furniture Specification, Hard Finishes Procurement, Value Engineering Design Concepts. We represent renowned furniture brands including Fogia, SPOl, Lebello and Torre. Statement iD is NZ's authorised reseller of TON furniture. Offering access to the Santiago range which has been designed intelligently for the aged care facilities. We have long-lasting relationships with trusted manufacturers and suppliers that enable Statement iD to cater to your project's budget, timeline and access parameters. Contact us to discuss your next project or unique furniture requirements.




HEALTH & WELLBEING OF A GREYING POPULATION Healthy ageing is related to a broad spectrum of health issues, from cognitive, bones, joints, muscles, cardiovascular to digestive problems.


he health of a greying population is big business. Companies are focusing new research on ageing and new products addressing health issues like hearing loss, cataracts and refractive errors, osteoarthritis, pulmonary disease, diabetes, depression and, of course, dementia. The pandemic has had a massive impact on older adults. For those working in villages or care facilities, there have been many learnings taken from the global response to the care of vulnerable seniors. Many of the changes in care will continue long after the pandemic has passed, and hopefully, we will be better placed for handling the next one. Living longer brings not only opportunities but challenges. Some additional years provide the chance to pursue new activities such as



further education, a new hobby or activity. Older adults are also continuing to contribute to their communities through volunteering. Still, the degree that they can contribute relies heavily on their health. Research suggests that the proportion of a person’s life where they are in good health has remained reasonably constant, implying that these additional years are when we are in poor health. It is extra years in good health that we all aspire. Living in a supportive environment, eating well and healthily, having the ability to maintain friendships, and of course, a reasonable degree of fitness and mobility. As there is no typical 80 year old, the diversity seen in older age is not a random occurrence. Aside from genes, people’s

physical and social environments directly impact their opportunities and health. In year two of the Decade of Healthy Ageing, declared by The United Nations General Assembly, a global collaboration is working together on a concerted, catalytic and collaborative action that will foster longer and healthier lives. During this decade, we will see more research given to the various issues affecting older adults and attention to the overwhelming instance of dementia that is coming. The changes in retirement living options, attention to healthy food offerings, and the mental health of an increasingly ageing population are excellent signs that the Decade of Healthy Ageing has started well. But, there is so much more to be done.

Premium Aged Care Solutions FROM ACTIVE HEALTHCARE

Falls prevention Elsi Smart Floor Reduce falls and improve safety with the state-of-the-art intelligent Elsi Smart floor. The Elsi monitoring system is a one-ofa-kind proven way to optimise patient safety in real time.

Our Solutions Let Active Healthcare help complement your beautifully appointed facility. We provide bespoke care solutions offering unparalleled retirement living to meet the present and future needs of your residents and their families. Including a full range of beds, bedroom furniture and the latest smart technology.


Pressure Care

Visit 0800 336 339

Beds & furniture


Ceiling Hoists



Meal distribution | Sanitary & cleaning solutions | Kitchen equipment Ergonomic cutlery | Unbreakable drinkware & food moulds Contact us to receive your complimentary copy of the Burns & Ferrall Care Guide 0800 428 733 | NATIONAL SALES & SERVICE BUYER'S GUIDE 14 Aged care plus_Buyers2022 guide 21_180 x 128.indd


1/28/21 1:04 PM


See us NZACA Conference 2022

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Microwave ovens cut energy costs by only using energy when cooking. Menu Master Xpress range has convection and forced air options that maintain crispness and freshness.



For fast and easy cooking, Menu Master saves your staff time and you money. Only the best for your kitchen.

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STERILISATION EQUIPMENT YOU CAN TRUST AND STAFF WILL LOVE Hubscrub ™ efficiently cleans almost all mobility and medical equipment at the simple push of a button. Using UV and minimal detergents, Hubscrub disinfects against infectious pathogens including C-Diff, MRSA and CRE. Trusted by retirement villages, care homes and hospitals for over 30 years, Hubscrub has a proud history of supplying guaranteed sterilisation to hundreds of organisations in New Zealand, Australia, Canada and USA. With Purchase and Rental options, as well as a mobile service for large oneoff cleans, such as following an infection outbreak, there’s a service model to suit your organisation. And because Hubscrub is compact and portable, they can demonstrate at your place – all they need is

Hubscrub is compact and Portable enough to demonstrate at your organisation

access to power and water! To find out what other aged care establishments are calling a “breakthrough in infection control”, why not have a trial?

wheelchairs, bedpans, walkers and more, totally free.

Free trial at your place

We’re so confident you’ll see the benefits of Hubscrub we’re offering a 2 hour trial absolutely FREE - at your place* We’ll clean and sterilise commodes,

Call us for available dates and details of the trial on 027 283 0310 *Out of Auckland trials subject to availability of Hubscrub travelling unit. Offer ends 30 April, 2022.

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Perfect for wheelchairs, walkers, commodes, toilet frames, shower seats, carts, over bed tables and other DME.

Purchase And Lease Options Available. 18


0800 248 272

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EQUIPMENT+MOBILITY Southern Hospitality Ltd is a New Zealand owned and operated hospitality supply company. We offer our customers market leading innovative products across a large range of categories. Our core products fall into the these key areas: • Cutlery, Crockery & Glassware • Kitchenware, Bakeware and Chef Utensils • Cooking, Benchtop & Dishwashing Equipment • Refrigeration and Ice Machines • Meal Distribution • Stainless Steel Benches and Extraction Systems • Disposables, Chemicals and other Cleaning Products Across these categories you will find our collection of world leading brands, many of which are manufactured right here in New Zealand! We have 14 locations nationwide and our experienced salesforce are available to offer assistance whenever required. Additional to this our Online Store has been developed to assist customers who prefer web ordering.

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Plugging The Gaps In Infection Control PPE STATIONS FOR AGED CARE Clip on Sign NOW AVAILABLE

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All our PPE Organisers are multi function and can be Wall Mount, Door Hung or clip to our Mobile Station

THE MOBILE PPE STATION The Mobile PPE Consumable station is a bespoke universal stand for use with our PPE consumable organisers. The Mobile PPE Consumable Stand is adjustable to take either our Mini or Small PPE Consumable organisers. The stable base with lockable wheels allows for easy transport between stations. Options include clip on double sided warning sign & more.

IMPROVES YOUR STAFF’S COMPLIANCE AND LESS WASTAGE • High Quality® • Meets infection control guidelines • Built for HealthCare environment • No flat surfaces • Durable wipe clean coating • Pre Treated Rust Prevention. • Hospital & Clinically Designed • Fixed or Door Hang • Can be used on Mobile Stand Option

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THE AGED CARE KITCHEN IN 2022 The COVID-19 pandemic has raised awareness of the need to improve the food offered in aged care facilities. Part of the discussion revolves around the specific training of chefs in aged care kitchens.


exture modification, the need for pureed food, a focus on healthy food for the elderly and the impact of conditions such as dementia and dysphagia on diet and appetite are all underrepresented in food-skills training. Fortunately, several education providers have responded by including new training modules/courses on Aged Care foodservice. The addition of such training will help improve foodservice in Aged Care. Another big challenge in the kitchen is always going to be budget allocations.



Equipment upgrades for kitchens, increased and flexible food budgets and equipment upgrades also need addressing. In Australia, these were hot topics in the findings of the Royal Commission. This year could see work done in the sector in Australia towards re-assigning resources and providing budget increases to all aspects of food in Aged Care. How much and where the aged eat have been identified as needing improvement to understand poor appetite, including suitable foods and proper support at mealtimes. Residents with dementia, for

example, often find it challenging to sit and eat. Some facilities have found that a transition to finger food offerings has helped some residents from low or no appetite to eating well and eating more. The presentation of food and even the dining room ambience have come under scrutiny. Table settings, sound, lighting, plating, and aroma all play a part in helping older adults eat well.

BRING THE HEALTHY TASTE OF HOME, TO YOUR HOME EVERY DAY There is something unmistakable about the taste of home cooking. It triggers memories; filling the heart with joy and, when made right, ticking all the boxes on the dietician’s checklist for a healthy, happy human!

A lite option that’s still heavy on the homestyle Recently, Angel Bay added more lite alternatives to their beef patty lineup. The Angel Bay team wanted to help dieticians enhance menu planning and ease of preparation, helping you meet the special and general needs of residents by crafting products that underpin a balanced yet varied weekly menu.

Anyone can cook them Busy aged care facilities need healthy, delicious menu options that anyone can make. That, right there, is the genius behind the Angel Bay brand - making it ‘every day easy’ to achieve high-end results.

Finding someone to prepare delicious, nutritious meals is not a problem with Angel Bay Lite patties. They are partcooked to a final weight of 54g, bulked packed in a lined carton ready to be removed and heated to >75°C in a hot plate, microwave, oven, BBQ and even air fryer, then eaten.

High nutritional value Angel Bay is popular with aged care facilities because their homestyle beef and lamb products consistently deliver quality, nutritional products that are simply delicious. Each 54-gram patty provides 8.9 grams of protein and only 328 kilojoules per serve.

Multiple menu options American style or with a little bit of beetroot, mate - as a cheeseburger or in a pita pocket? What about a simple open sandwich for a Sunday lunch? There are many ways to unpack this staple ingredient, ensuring a varied menu that delivers high

These new lite beef patties are made with a reduced-fat, low sodium formulation compared to the Angel Bay Beef Burger Patties. They might be lite in fat and sodium, but they are still soft with a chunky texture and a meaty beef taste.

Bring home the taste of homestyle and deliver it with ease, every day - with Angel Bay.

ANGEL BAY. EVERY DAY DELICIOUS. For our full range of delicious patties go to and contact your distributor to order.


Emma-Jane's Foodservice is still the supplier of choice for many hospitality businesses across the nation. We offer only the highest of quality products imported from the heart of Europe. Quality, flavor and appeal you just can not beat! All products displayed are available now. Reach out today 0800 366 252



I T ’ S A L L 10 0%







Wild Chef is an awardwinning local Gourmet Food Manufacturer, producing chef quality starch bases, canapes and sides which are made from fresh ingredients as a chef would use – to ensure they look and taste house-made and homely. Our versatile products include variations of Rosti; Vegetarian Patties; Falafels; Polenta Chips; Hash Browns; Parmesan Hash Cakes; and Gratin – all of which saves on prep time for quicker service across all menus. These wholesome products are designed

for every day meals which are also: • Consistent Quality • Nutritionally balanced • Health Star rated from 3.5 to mostly 4 Star • Flavoursome • Minimally processed • Familiar homely tastes • Absorbing seasonal fresh produce price fluctuations • Gluten Free & Dairy Free options • Vegetarian, Vegan and wholefood Plantbased Ideal to include in your menus from breakfast, lunches or light dinners to easy function food and cabinet food with nutritional value. We are proud to be a NZ owned family business who sources locally and nimble enough to be able to meet and exceed

customer expectations. From our standard core products sold through Distributors, through to our contract manufacturing capabilities, we aim to meet all your needs.

Check out our website on for our full product range and to be inspired with many serving suggestions to try out.

Gilmours is your one stop shop

From food and beverage, to cleaning, sanitising and more - we have an excellent range available for your Aged Care facility at wholesale prices.

0800 270 414




100% NATURAL HEALTH SUPPLEMENTS Proudly made in Christchurch, the Nutri Zing range of 100% Natural health supplements promote bone density, joint mobility, and support the immune system.

As a company that believes enhancing health should be simple and natural, customers can be confident that Nutri Zing fuels the body with the best ingredients Mother Nature has to offer. Nutri Zing Fish Bone Calcium Powder capsules are produced from wild fish caught according to the New Zealand Quota Management System, a sustainable fishing resource. It is comprised of approx. 25% calcium, 12.5% phosphorus, 25% protein and 14% marine collagen, with the remainder being other natural minerals. Vitamin D3 and K2 are included for optimal calcium absorption. Fish bones naturally contain calcium and phosphorus in the right ratio of approximately 2:1 to form hydroxyapatite, which is considered the most bioavailable form of calcium. Research conducted by Massey University revealed that United Fisheries’ fish bone powder had a significant effect on osteoblast cells in vitro. Fish bone Powder stimulated the bone-making osteoblast cells to produce more mineral. Nutri Zing’s Greenshell

Mussel capsules (for humans) and tablets (for pets) are made from the very best Greenshell mussels harvested from the beautiful Marlborough Sounds. Researchers have found that New Zealand Greenshell Mussels are rich in glycosaminoglycan (GAG). These complex carbohydrates provide essential structural components for the cell walls, mucous membranes and the connective tissue of bones, teeth, tendons, and cartilage. GAG is also essential to the healthy functioning of the cardiovascular, lymphatic, and endocrine systems, along with the arterial and capillary walls. They also play a major role in the corneal and retinal fluid of the eyes and synovial fluid of the joints. All the procedures used when producing the Nutri Zing range comply with the regulations and guidelines of New Zealand Ministry of Primary Industries (MPI). Every care is taken throughout the process to ensure the fullest retention possible of all the nutritional goodness (in its biologically active state), and to maintain consistent and complete customer satisfaction.

For more information, visit

NUTRI ZING DIETARY SUPPLEMENTS 100% Natural Dietary Supplements Our range of supplements promote bone density, joint mobility and support the immune system. We believe that enhanced health should be simple and natural. You can be confident that Nutri Zing fuels your body with the best ingredients Mother Nature has to offer.

Phone 03 343 0587 Email Physical store: Ground floor, 50 Parkhouse Road Wigram, Christchurch



Deep sea Cod




For enquiries on these or our other quality products, please contact your local United Fisheries Account Manager or Distributor.


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