Subc Journal 114th

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BEHIND THE JOURNAL

PUBLISHER & CEO

Keith J. Davis, Sr.

CHIEF FINANCIAL OFFICER

Eugenie Doualla

CHIEF OF STAFF & MANAGING EDITOR

Kimberly Floyd

CREATIVE MANAGER

Emma Aguiñaga

SENIOR GRAPHIC DESIGNER

George Gustin

WEB DESIGNER & DEVELOPER

Shahzad Shahab

ASSOCIATE EDITOR

Conrad Garcia

SR. BUSINESS DEVELOPMENT MANAGER

Chivon Jones

OPERATIONS COORDINATOR

Ronda Damon

PHOTOGRAPHY

Grady Carter

DISTRIBUTION

Carneal Addison

CONTRIBUTING WRITERS

ESI Fire & Security, Inc.

Helen Callier

At Subcontractors USA-TEXAS, we were built on the foundation of making lives easier for those in the construction industry. Whether that be by helping others make meaningful connections, educating them about the business, or simply getting the word out, we’re on a mission to help people grow.

This month, we’re featuring a person and a business whose sole mission is to teach you how to win more bids, manage your company efficiently, and grow to your fullest potential: Odigo Learning and its founder and CEO, Gillian Levi. Before Levi managed her own successful construction maintenance business, Odigo Services LLC, she was

04 ARCHITECTURE

CONTENTS

“Education is not filling a bucket, but lighting a fire.”

— William Butler Yeats

in education for nearly two decades. Her career as an educator took her all over the world and exposed her to many different professional sectors. She eventually found her way to construction, and — once an educator, always an educator — she discovered she could provide an invaluable service that many contractors desperately need. If you want to read to more about her story, what her company offers, and how they can help you, be sure to check out the main story.

Don’t forget, we have the oh-so important E.C.O. Summit and Expo coming up this October, so be sure to read more about how you can register for that.

As always, thank you for your support!

OUR SERVICES

ADVERTISING | MARKETING MEDIA | COMMUNICATION

GRAPHIC DESIGN

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04 Palladium USA Closes on Palladium Buckner Station, a $107 Million Transit-Oriented Community

06 CONSTRUCTION

06 City Council approves creation of Small Business Development Program

06 Galveston City Council Advances Plans for Stewart Beach Redevelopment

08 Fort Worth to Align Zoning, Development Codes with 89th Legislature Mandates

10 EDUCATION

10 Austin Airport & SMBR Invite Small Businesses to Shape the Future of AUS Concessions

10 Governor Abbott Announces Governor’s Small Business Summit In Eagle Pass

12 ENERGY

12 Entergy Texas Celebrates Completion of $110 Million Bolivar Peninsula Reliability Project

12 ERCOT Board Selection Committee Announces New Board Members

14 UH Researchers Unveil Breakthrough in Carbon Capture 18 OIL & GAS

18 bp Starts Up Argos Expansion Project in US Gulf of America

20 PERMITS

20 Leveraging Phased and Deferred Permits: Smart Permitting for General Contractors

18 SAFETY

18 ENGIE and SOLARCYCLE Launch ‘Precycling’ Collaboration for Circular Domestic Solar Projects

22 The Unsung Heroes Keeping Port Houston’s Equipment Moving

24 TECHNOLOGY

24 Wistron Selects Fort Worth’s AllianceTexas for $761 Million Supercomputer Project 26 TRANSPORTATION

26 San Antonio Airport Receives $13.3 Million Federal Aviation Administration Grant

28 Port Houston Records Double-Digit Gains in Standout July

30 VIA Recognized as National Industry Leader in Customer Satisfaction

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PRINTING

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PHOTOGRAPHY

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Keith "MR. D-MARS" Davis, Sr.
Learning is Ready to Help Your Small Construction Business Win More Bids
CERTIFIED: HMSDC Port Houston Metro City of Houston HISD HUB

PalladiumUSAClosesonPalladiumBucknerStation,

alladium USA is pleased to announce the closing of Palladium Buckner Station, the first of its kind mixed-income transit-oriented development in the City of Dallas. Palladium Buckner Station, a $107 million investment in Southeast Dallas, is the latest addition to Palladium USA’s growing portfolio of multifamily housing across Texas.

PThe new development will offer 304 amenityrich residences featuring thoughtfully designed one, two, and three-bedroom floor plans. Of these, 244 units are below market

rate, available at 60% of the area median income, and 60 units are market rate. Interior finishes will include granite countertops, ninefoot ceilings, hardwood-style flooring, dual sinks in primary baths, and covered balconies. Included in the 304-unit total are 30 threebedroom two-story townhome units.

Upscale community amenities will include a resort swimming pool, state-of-the-art fitness center, conference center, business center, children’s playroom, 1,600 sf community room, playground, basketball court, gazebos with grilling stations, and a clubroom featuring a mini-kitchen with upgraded appliances and quartz countertops. What makes this development truly unique is its

public pedestrian promenade, meticulously planned with enhanced landscaping.

“We closed on July 17th and construction began. This project represents Palladium USA’s ongoing commitment to providing high-quality, mixed-income housing in Dallas and for the surrounding community. The property will deliver 304 thoughtfully designed homes with convenient access to the Buckner DART Station,” says Tom Huth, President and CEO of Palladium USA.

Palladium Buckner Station was designed by ARRIVE Architecture Group, and BBL Building Company will serve as the general contractor along with Operation Community Care in a joint venture. The community will

be a four-story wrap with elevators and two structured parking garages.

“Buckner Station is exactly the kind of mixedincome, transit-oriented development we need in District 5,” says Dallas City Council Member Jaime Resendez (District 5). “It will bring hundreds of quality apartment homes near DART access, schools, and services, and it shows how public-private partnerships can deliver real benefits to our neighborhoods.”

“This was a true example of the phrase ‘it takes a village’ and, in this case, the village included Palladium USA, the Dallas Housing Finance Corporation, DART, the City of Dallas, Regions Bank, and Regions Affordable Housing. The DHFC welcomes this opportunity to partner with Palladium USA to fulfill our mission to provide quality affordable housing to the residents of the City of Dallas,” says Marcy Helfand, President of the DHFC.

“This is a significant step toward building more connected, sustainable communities within DART’s service area where people can live, work, and thrive with access to efficient public transportation,”

says Caitlin Holland, Vice President, Real Estate & Economic Development at DART.

The new 6.72-acre multifamily community is located at 401 S. Buckner Boulevard, Dallas, TX 75217, adjacent to the Buckner DART Station in Southeast Dallas, offering convenient access to major highways and the city's core. Preleasing is scheduled for the Fall of 2026, with the clubhouse and first units being delivered in early 2027.

Source: City of Dallas’ Office of Economic Development

Photos courtesy of City of Dallas’ Office of Economic Development

CITY COUNCIL APPROVES CREATION OF SMALL BUSINESS DEVELOPMENT PROGRAM

The Fort Worth City Council took action that establishes a robust small business development program to increase business opportunities in Fort Worth. The vote also protects the work of hundreds of millions of dollars in current and future federal grants that support vital infrastructure projects and social support programs.

The Fort Worth Small Business Development Program is a comprehensive initiative designed to expand access and opportunity for local small businesses and bolster partnerships with the Fort Worth Metropolitan Black Chamber of Commerce (FWMBCC), Fort Worth Hispanic Chamber of Commerce (FWHCC) and Fort Worth Chamber (FWC).

In recent months, City staff has met with the chambers of commerce, small business stakeholders, and certification agencies to receive community input that has informed the plans and actions for the Fort Worth Small Business Development Program

The program will enhance small business participation in City contracts, promote procurement readiness, and provide technical assistance through partnerships and targeted support services.

City staff are working with regional certification agencies to encourage eligible Minority- and Women-Owned Business Enterprise (MWBE)-certified businesses to become certified as small businesses, using SBA definitions in order to quickly get businesses certified. Ordinance and resolution changes will allow the City to adopt a Best Value approach to support increased utilization by small businesses in City contracts, effective Sept. 1:

• Small Business Preference: 5% bid preference on contracts up to $100,000

• Small Business Goal: 30% utilization target (to start) for contracts over $100,000

• Economic Incentive Goal: Inclusion of small businesses in economic development projects

The Small Business Development Program is being launched as the city shifts its approach on supporting business opportunities for all, helping ensure all small businesses can thrive without violating federal law.

Recent U.S. Supreme Court cases, executive orders and directives from federal agencies prohibit use of race, color, national origin, sex, religion, etc. as criteria for participation in government programs and services. If the City does not comply, the Fort Worth community risks losing significant federal grant funding for projects, programs and City employees, both now and in the future.

Those dollars go directly into programs and projects that enhance public safety, expand affordable housing, cover utilities for lowincome households, improve streets, enforce civil rights and more. Also at risk are the jobs of 120 City employees supporting these programs whose positions are funded by federal grants.

NEXT STEPS

The City’s small business procurement ordinance will become effective with bids/ contracts advertised on or after Sept. 1.

The City Council will vote on the contracts with the three Chambers of Commerce at the Aug. 26 City Council meeting. Pending approval, the contracts will become effective Sept. 1.

City staff will monitor program performance, explore additional opportunities to bolster the program and engage small business stakeholders in program evaluation through the first half of 2026. Based on that feedback and program performance, staff plans to bring any recommended changes to City Council in June 2026.

Source: City of Fort Worth (Edited by Subcontractors USA)

GALVESTON CITY COUNCIL ADVANCES PLANS FOR STEWART BEACH REDEVELOPMENT

n a significant step toward revitalizing one of Galveston’s most popular beach destinations, the Galveston City Council voted on Thursday to approve a $63,900 contract with BRW Architects to update the Stewart Beach Park Master Plan. The decision authorizes the City Manager to execute the agreement, pending legal review by the City Attorney.

This move follows recent council actions supporting the longterm development of Stewart Beach, including the demolition of the aging pavilion and the City’s ongoing efforts to attract a public-private partnership for future amenities. The updated

Master Plan, originally created by Rogers Partners in 2020, will incorporate revised city goals, evolving site conditions, and public input to lay the foundation for future development.

As outlined in the agreement, BRW Architects—a pre-qualified firm under the city’s IDIQ list—will explore up to three development options, including reconfigured parking, new beach-user amenities, and improved pedestrian experiences along Seawall Boulevard. The plan will also include conceptual designs for new facilities for the Galveston Beach Patrol.

Community engagement is a key component of the process, with BRW Architects assisting in the preparation and delivery of materials for up to two public or stakeholder meetings.

The final product will be a comprehensive, implementable master plan and accompanying presentation materials to

support the City’s future developer RFP. A separate proposal for a real estate prospectus is expected from BRW in the near future to further advance the City’s vision for a sustainable, resilient Stewart Beach Park.

Funding for this phase of the project will come from the Hotel Occupancy Tax (HOT) Beach Patrol fund.

Source: City of Galveston

RESOLUTION ALIGNS WITH REQUIREMENTS TO PRESERVE FEDERAL FUNDING AND CONTINUES THE WORK OF THE CITY’S CIVIL RIGHTS OFFICE

Small Business Enterprise Program

Fort Worth to Align Zoning, Development Codes with 89th Legislature Mandates

he city of Fort Worth is preparing a series of amendments to its zoning ordinance and related development regulations in response to new laws passed by the 89th Texas Legislature. These changes, which took effect Sept. 1, are required by state law and will directly shape how the city grows, builds, and balances neighborhood character with economic opportunity.

TWhile these laws are meant to expand affordable housing options, City staff will need to carefully navigate the challenges of managing increased density responsibly.

Key bills passed this session require the city to make significant updates to City codes and internal processes. These include: Impact fees (SB 1883): The bill requires more notice to the public and specific criteria for board members responsible for reviewing and making recommendations to the City Council on impact fees.

Multifamily and mixed-use housing (SB 840/2477)

SB 840

New construction:

• The state will require the city to allow multifamily and mixed-use residential developments in all commercial districts and the Light Industrial District.

• The city is prohibited from requiring rezoning, variances, special exceptions, or comprehensive plan amendments to allow for such mixed-use residential and multifamily residential developments. Administrative approvals are required; therefore, no Zoning Commission or City Council action is required.

• City is limited in regulating certain development standards such as density, height, setbacks and buffers, parking, and non-residential requirements.

SB 2477

Building conversions:

• The state will require the city to allow buildings that were used for office, retail, or warehouse to be converted to a mixed-use residential or multifamily development.

• The proposed converted building must be at least five years old, and at least 65% of each floor of the building must be fit for occupancy.

• The city is prohibited from requiring rezoning, variances, special exceptions, or comprehensive plan amendments to allow for such conversions. Administrative approvals are required; therefore, no Zoning Commission or City Council action is required.

• The city may not require, as part of a proposed building conversion, certain design standards, traffic impact analysis, construction improvements, utility upgrades, and additional parking.

Small lot development (SB 15)

The City may not require a residential lot to be larger than 3,000 square feet, wider than 30 feet or deeper than 75 feet in cases where the lot will be platted and zoned for single-family residential use, is at least 5 acres and is unplatted.

Zoning notice and protests (HB 24)

For zoning changes that involve residential uses, the new law increases the petition requirement to trigger a super-majority vote of the City Council from 20% to 60%. Additionally, public hearing signs are now mandated to be posted on the site.

“These state-mandated changes require us to update Fort Worth’s zoning ordinance to ensure consistency with Texas law,” said Development Services Director D.J. Harrell. “Many of the changes will impact how development occurs in neighborhoods and commercial areas, and that’s why we’re planning a robust community engagement schedule as we move forward.”

Source: City of Fort Worth

Photos courtesy of City of Forth Worth

AustinAirport& SMBR Invite SmallBusinesses to Shape the Future ofAUS Concessions

ustin-Bergstrom International Airport (AUS) and the City of  Austin Small Minority Business Resources Department (SMBR) announced today a new three-part prep series, Gateway 2 Concessions, designed to give prospective concessionaires the tools and insight they need to successfully navigate the unique business environment of airport concessions.

As part of AUS's transformative Journey With AUS expansion program, the airport’s concession program is actively seeking innovative, diverse, and dynamic small businesses ready to bring their brands to one of the fastest-growing airports in the country.

“We’re building the future of AUS, and we want small businesses to help shape that future,” said Ghizlane Badawi, AUS Chief Executive Officer. “This is a moment to elevate local brands in front of a global audience.”

With millions of passengers traveling through AUS each year, the new concession spaces present a unique platform for small businesses to gain major visibility and grow in an environment that celebrates local flavor and entrepreneurial energy.

And the numbers speak for themselves: in 2024, AUS travelers purchased over 1 million tacos and more than 100,000 pounds of brisket. Retail also played a strong role, with over 9,000 Tyler’s t-shirts and 7,000 Keep Austin Weird shirts sold.

"Our upcoming series gives small, local, and diverse businesses a valuable opportunity to gain insights into the Airport Concessions business from industry experts,”

said Edward Campos, Director of SMBR. We’re equipping our community of small businesses with the tools, connections, and confidence they need to secure a successful takeoff at AUS."

Interested businesses are encouraged to attend upcoming informational sessions to learn how to navigate the airport’s concessionaire opportunities.

The Gateway 2 Concessions Prep Course Series includes:

• Gate 1, Understanding the ACDBE Program, Sept. 3: This virtual workshop provides a foundational overview of the

Airport Concessions Disadvantaged Business Enterprise (ACDBE) program, including goal setting, certification steps, and the broader role this program plays in upcoming opportunities at AUS.

• Gate 2,  A Real Look into Concession Opportunities, Sept. 10: Hear directly from an experienced concessions operator and industry expert on what it takes to run a business in the airport— from day-to-day logistics to contract terms and long-term development.

• Guest Speaker: Cassandra Boseman, Principal Owner, ONE Enterprise Group

EDUCATION

• Facilitators: John Gallo (AUS Deputy Chief Officer) and Jolene Cochran (SMBR Program Manager) Parties interested in attending Gate 2 | A Real Look Into Concession Operations must register and attend this in-person workshop.

• Gate 3, Business Concepts and Revenue Contracts, Sept. 17: This course will discuss understanding your business capabilities, ensuring you are certified in the correct NAICS codes and knowing what questions to ask prior to proposing on concession opportunities. This discussion will be led by one of the airport industry's top ACDBE managers in aviation procurements.

For more information about the Journey With AUS Expansion Program and upcoming improvements, visit Austintexas. gov/AUSJourney.

Source: City of Austin (Edited by Subcontractors USA)

Governor AbbottAnnounces Governor’s Small Business Summit In Eagle Pass

overnor Greg Abbott today announced the next 2025 Governor’s Small Business Summit will be held in Eagle Pass on Thursday, September 11. Held throughout the year and in regions across the state, the Governor’s Small Business Summits aim to help Texas small business owners and aspiring entrepreneurs succeed by connecting them with the resources and information needed to start, strengthen, and grow a business.

“Small businesses are the driving force behind Texas’ thriving economy,” said Governor Abbott. “With more than 3.5 million small businesses across Texas, employing nearly half of all working Texans, our state continues to lead in job creation and business expansion. I invite all small business owners

and entrepreneurs to attend this Governor’s Small Business Summit or one in their region. Together, we will ensure that our small business community continues to thrive as we build a stronger, more prosperous Texas for generations to come.”

The Governor's Small Business Summit - Eagle Pass brings together local, state, and federal resource partners to provide key insights on critical business topics. The Summit also provides participants the opportunity to network with other business owners and meet experts who will share timely, relevant, and actionable advice on a multitude of small business topics.

Governor’s Small Business Summit - Eagle Pass

Thursday, September 11, 2025 at 9:00 AM – 2:00 PM

International Center for Trade

3295 Bob Rogers Dr., Eagle Pass, TX 78852

Panel Session Topics :

Grow or Go: Knowing When to Scale or Sell Your Business

Funding Your Future: Financing Strategies for Small Businesses

Marketing Insights to Drive Real Results

Talking Business: Small Business 101

Featured Speaker:

Joe Esparza, Commissioner Representing Employers, Texas Workforce Commission

Registration is $20 and includes access to all sessions, resource providers, lunch, and complimentary headshots. For more information and to register: gov.texas.gov/events

Registration is also open for the remaining 2025 Governor’s Small Business Summit locations:

September 25: Carthage

October 23: Denton (Women-Focused Event)

November 13: Belton (Veteran-Focused Event)

The Governor’s Texas Economic Development & Tourism Office and Office of Small Business Assistance also host Governor’s Small Business Webinars to share information about resources for small businesses and entrepreneurs in Texas through an online format. To view on-demand recordings of past webinars, visit: gov.texas.gov/business/page/smallbusiness-webinars.

Source: Office of the Texas Governor

AENTERGY TEXAS CELEBRATES COMPLETION OF $110 MILLION BOLIVAR PENINSULA RELIABILITY PROJECT

promise made to the Bolivar Peninsula community is now a promise kept. Entergy Texas completed construction on a $110 million reliability project that doubles the region’s power supply and strengthens the Southeast Texas power grid. Launched less than three years ago, the Bolivar Peninsula Reliability Project fulfills a commitment to provide more reliable service, reduce outages, and better protect the coastal community from the impacts of increasingly severe weather.

said Eliecer Viamontes, CEO of Entergy Texas. “At the end of the day, this project is all about supporting people—the families who want peace of mind during storms, the rapidly growing communities, and the businesses that rely on us to keep their doors open. We’re proud to deliver on a promise that supports all of that.”

Modern infrastructure, built to last

The Bolivar Peninsula Reliability Project provides:

• Two new substations – Palms and Port Bolivar –built to storm-resiliency standards.

• Upgrades to three existing substations – High Island, Bluewater and Sandy Shores – with new equipment to boost reliability and capacity.

• Approx. 25 miles of new distribution lines, both underground and overhead, to improve reliability and reduce outages.

• Self-healing network technology that automatically identifies faults, reroutes power and restores service more quickly.

• Composite poles designed to withstand hurricaneforce winds and other extreme weather conditions.

“Throughout this process, we worked hand in hand with the Bolivar community to understand the true challenges across the peninsula and how we could deliver improvements that make a real difference,”

Resiliency proven in real-world storms

The investment has already proven successful. When Hurricane Beryl swept through Texas in 2024 with winds topping 90 miles per hour, every composite pole installed through the project remained standing, requiring little to no maintenance from Entergy Texas crews. Crews restored power faster than in similar past storms, minimizing the impact for residents and businesses.

A stronger future for Southeast Texas

The Bolivar Peninsula Reliability Project is part of Entergy Texas’ broader plan to modernize the power grid across Southeast Texas, one of the state’s fastest growing regions. These upgrades will help ensure families have the power they need at home, local businesses can keep their doors open, and communities can recover quicker after storms.

To learn more about the Bolivar Peninsula Reliability Project, visit EntergyTexas.com/bolivar.

Source: Entergy Texas

ERCOT Board Selection Committee Announces New Board Members

The Electric Reliability Council of Texas Inc. (ERCOT) Board Selection Committee announced the selection of two new members, Christopher A. Krummel of Houston and Kathleen S. McAllister of Austin, to serve on the Board of Directors. Krummel and McAllister will join ERCOT.

ERCOT is governed by a 12-member Board of Directors and is subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. All ERCOT Board members are Texas residents.

"On behalf of our current members, I welcome Christopher and Kathleen to the Board,” said ERCOT Board Chair Bill Flores. “Their background, knowledge, and expertise will continue to support ERCOT’s strategic objectives of maintaining a dynamic, reliable, and resilient electric grid to serve 27 million hardworking Texas families and businesses. We look forward to having Christopher and Kathleen serve as fellow Directors; their membership brings the Board up to its full complement of 12 persons,” added Flores.

Christopher A. Krummel brings more than 30 years of financial executive experience in the energy and construction industries. Krummel currently serves as a founding partner of Krummel, Ellis & Weekley Advisory LLC (KEW), where he provides sell-side transaction advisory services to energyfocused clients. Prior to founding KEW, he served as Executive Vice President and Chief Financial Officer of McDermott International Inc. and Vice President of Finance and Chief Accounting Officer of McDermott. Previously, Krummel served as Chief Financial Officer for EnTrans International and as Vice President of Finance, Controller, and Chief Accounting Officer for Cameron International Corporation. Currently, Krummel serves on the board of directors for

Kathleen S. McAllister is a seasoned public company Board Director, Audit Committee Chair, and qualified financial expert with experience in corporate governance stemming from more than 15 years of service as a CEO, CFO, and

Board Director. McAllister has held diverse leadership roles in global, capital-intensive companies in the energy value chain and currently serves as an independent director for Black Hills Corporation and Höegh LNG Partners LP. Prior to this, she served on the board of Silverbow Resources, The Metals Company, and Maersk Drilling, and held roles of President and CEO, CFO, and Board Director for Transocean Partners LLC.

Photos courtesy of Entergy Texas
Centuri Holdings and privately held CRTS Global. He is active in the community, serving as a member of the board of directors of Rebuilding Together Houston.
About Christopher A. Krummel
About Kathleen S. McAllister

RUN CLEANER RUN LONGER

SUH Researchers Unveil Breakthrough in Carbon Capture

ometimes less really is more — at least that is the case when it comes to improving carbon capture systems, according to a team of researchers at the University of Houston.

Led by Mim Rahimi, a professor at UH’s Cullen College of Engineering, the team made two significant breakthroughs that could reduce the cost of capturing harmful emissions from power plants, marking a major step in addressing climate change.

The first breakthrough, published in Nature Communications, introduces a membraneless electrochemical process that slashes energy requirements for amine-based carbon dioxide (CO₂) capture. The second breakthrough, featured on the cover of ES&T Engineering, demonstrates a vanadium redox flow system capable of both capturing carbon and storing renewable energy.

“Climate change mitigation was basically the reason we pursued this research,” Rahimi said. “We need solutions, and we wanted to be part of the solution. The biggest suspect out there is CO₂ emissions, so the low-hanging fruit would be to eliminate those emissions.”

Originally published in a research paper titled “A Membraneless Electrochemically Mediated Amine Regeneration for Carbon Capture,” the team first focused on replacing the conventional ion-exchange membrane in the electrochemically mediated amine regeneration process with gas diffusion electrodes. That proved to be a game-changer. Not only were the membranes the most expensive part of the system, but they were also a primary reason for performance issues and maintenance cost.

By engineering the gas diffusion electrodes, the team was able to achieve more than 90% CO₂ removal, nearly 50% more than traditional EMAR approaches. That’s a capture cost of approximately $70 per metric ton of CO₂, which makes it

competitive with state-of-the-art amine scrubbing methods, according to Ph.D. student Ahmad Hassan.

“By removing the membrane and the associated hardware, we’ve streamlined the EMAR workflow and dramatically cut energy use,”

said Hassan, who was leading author of the paper. “This opens the door to retrofitting existing industrial exhaust systems with a compact, low-cost carbon capture module.”

Fellow Ph.D. student Mohsen Afshari built on those advances, publishing his findings in “A Vanadium Redox Flow Process for Carbon Capture and Energy Storage.” That paper presented a reversible flow battery architecture that absorbs CO₂ during charging and releases it upon discharge.

By leveraging the vanadium’s chemistry, the process displayed strong cycle stability and a high capture capacity, suggesting the technology could provide carbon removal and grid balancing when paired with intermittent renewables.

“Integrating carbon capture directly into a redox flow battery lets us tackle two challenges in one device,” Afshari said.

“Our front-cover feature highlights its potential to smooth out renewable generation while sequestering CO₂.”

These discoveries promise to make waves for carbon capture technology and the energy industry going forward, with the ultimate goal being to reduce the carbon footprint associated with everyone.

“These publications reflect our group’s commitment to fundamental electrochemical innovation and real-world applicability,” Rahimi said. “From membraneless systems to scalable flow systems, we’re charting pathways to decarbonize hard-to-abate sectors and support the transition to a lowcarbon economy.”

Source: University of Houston Collen College of Engineering

Photo courtesy of University of Houston Collen College of Engineering

Trusted by Builders, Developers & Municipalities Across Texas

Gillian Levi’s heart has always been rooted in education and construction—whether she knew it or not.

Initially inspired by her science classes and fascination with bridges at Crosby High School, Levi dreamed of being a civil engineer. But, in her senior year, when she noticed she was the only girl in calculus and drafting, the isolation was too much. This caused her to give up on her dream and major in Nutritional Science, but that experience unexpectedly led her to something else: education.

While substitute teaching for extra income in college at Texas A&M University in College Station, she discovered the joy of helping others learn. That foundation in education has influenced every aspect of her career and has shaped her as an entrepreneur, project manager, and curriculum developer.

GILLIAN LEVI & ODIGO

ARE READY TO HELP YOUR SMALL CONSTRUCTION BUSINESS WIN MORE

After graduation, Levi decided to forgo her dietetic internship and pursue a career in education. When she earned her Master’s in Adult Education, the world of vocational and technical education opened up. She would spend the next nearly 20 years growing in the field and educating at all levels across the world.

Levi spent six years teaching 5th and 7th-grade science, followed by three years in computer networking. She eventually advanced into workforce education, becoming Senior Director of Curriculum and Development for Zenith Education Group in Southern California. In that role, she oversaw curriculum development for over 100 schools across the U.S. and Canada, collaborating with brands like Massage Envy, publishers such as Elsevier, and companies in IT and construction. She later used her teaching credentials to work in the United Arab Emirates and contribute to national curriculum reform.

“Those conversations with employers and a window into the economic goals of another country helped me understand the critical connection between education

and industry—revealing how skill gaps directly impact workforce and economic success,” Levi said. In 2019, she decided to go into business for herself as a consultant, helping other small businesses with backoffice support, developing systems, preparing bidding documents, and completing compliance paperwork. After only a year, Levi took the leap and used the strategies she learned to win bids for herself. Odigo Services, LLC became a small construction maintenance contractor and certified MWBE, WBE, DBE, SBE, and HUB business. She began winning bids and managing projects of her own.

Even as Odigo Services found success as a construction maintenance business, Gillian’s passion for teaching remained at the forefront. She noticed that, even with all the hard work and time contractors were putting in attending events and educating themselves, they were still struggling to win bids and grow their businesses.

“Once you go home, you're often left to figure everything out on your own—especially when it comes to public procurement and bidding,” Levi said. “You may be searching for opportunities, trying to navigate paperwork, or deciding whether to pursue a contract, but there's no one there to help you apply what you’ve learned in real time or help with paperwork.”

Odigo Services then launched its sister company, Odigo Learning, in 2024. This education and management training division was created to address those pain points directly, equipping contractors with the tools, strategies, and confidence needed to compete and grow in today’s market.

“Our goal is to close the gap between potential and performance—transforming how contractors approach business, bidding, and leadership,” Levi

LEARNING HELP CONSTRUCTION MORE BIDS

said. “Ultimately, our vision is to be a driving force in community development by increasing small and MWBE business participation, expanding the pool of qualified contractors, and fostering a more competitive, diverse, and resilient business ecosystem.”

Odigo Learning specializes in improving bidding and pre-construction practices through its educational programs.

THROUGH ITS PROGRAMS, IT CAN HELP YOU:

• Increase your bid submission rate by 50% or more

• Improve your readiness to bid and proposal packaging

• Build systems that keep your pipeline full and your team focused

• Strengthen your leadership and company culture for sustainable growth

ITS SERVICES INCLUDE:

• Bid Assist™ – Support to help you plan, prepare, and submit competitive bids

• Live & Virtual Bidding Readiness Workshops

• Self-Paced Online Courses

• Leadership Development for Construction Business Owners

• Customized Training Programs for You and Your Team

• Contractor-to-Contractor Peer Learning Cohorts

“Our goal is to close the gap between potential and performance—transforming how contractors approach business, bidding, and leadership.”

EMPOWER. EDUCATE. INSPIRE. IMPACT.

WHO IT PARTNERS WITH:

• Small & minority-owned construction businesses – To help build capacity, win more bids, and lead with confidence

• Construction business owners – Who are ready to move from surviving to scaling

• Technical assistance providers & industry associations – To extend training and coaching support to the contractors they serve

• Educational institutions & workforce programs – To bridge the gap between training and real-world business success

• Government & corporate supplier diversity leaders – To help prepare and grow a qualified, diverse vendor pool

Where Odigo Learning makes its biggest impact is helping businesses build systems and structure. Construction businesses are great at their trade but often lack the back-office processes that support scaling—like managing bids, tracking documents, coordinating subcontractors, or planning strategically.

“That’s where I knew I could step in and make a difference,” Levi said. “I wanted to close the gap between knowing what to do and actually getting it done by offering not just information, but hands-on support, accountability, and coaching to help contractors move from potential to performance.”

Odigo Learning also addresses mindset, leadership, wellness, and team dynamics. Or, as Levi likes to say: EMPOWER. EDUCATE. INSPIRE. IMPACT.

“We make business owners more decisive, more organized, and better equipped to lead their teams,” Levi said. “We inspire them to think bigger, act bolder, and lead with vision. We create lasting impact by helping them uncover what makes their business unique and transforming it into a sustainable, life-giving enterprise.”

if I’m on the right path,” Levi said. “I’ve faced challenges, including a cancer diagnosis while managing my business, that forced me to reevaluate everything. This work is personal to me. Odigo Learning is about legacy, community, and empowerment—and it’s a space where contractors don’t have to walk the path alone.”

• Its upcoming events can be found at https:// www.odigolearning.com/Events

• Or phone: 281.502.1534

One of Odigo Learning’s greatest success stories is the work it did with a small DBE construction company that had been in business for years. The owner clearly had the skills and experience, but he struggled to increase his bids. After Odigo Learning built out his bid calendar, clarified business goals, and started holding weekly meetings focused on his bidding strategy, he went from 1-2 bids a month to 2-3 quality bids a week.

That is the real, measurable transformation that Odigo Learning promises.

If you’re feeling stuck, overwhelmed by paperwork, or unsure how to navigate going from a skilled tradesman to a small general contractor or competitive subcontractor—whether you’re new to this or have done it for years—then Odigo Learning was built with you in mind. After all, Levi has been exactly where you are today.

“I’ve been the business owner up late at night figuring out bid forms, second-guessing pricing, and wondering

Bbp Starts Up Argos Expansion Project in US Gulf of America

p successfully started up the Argos Southwest Extension project, the first in a series of new projects bp is planning in the US Gulf of America between now and the end of the decade that will expand domestic energy production and deliver on bp’s strategy to safely and profitably grow its global oil and natural gas business.

The project adds 20,000 barrels of oil equivalent per day (boe/d) of gross peak annualized average production at the existing Argos platform.

“The Argos expansion underpins our commitment to investing in America, growing our US offshore energy production safely and efficiently,”

said Andy Krieger, bp’s senior vice president for the Gulf of America and Canada. “This project also kicks off a period of significant growth for bp in the Gulf of America, which will continue to play a critical role in delivering secure and reliable energy the world needs today and tomorrow.”

The Argos Southwest Extension project will add three wells and include a new drill center roughly 5 miles southwest of Argos. The subsea tieback will extend the footprint of the Mad Dog field discovered in 1998. bp successfully delivered the Argos Southwest Extension project seven months ahead of schedule by implementing concurrent

workstreams, optimizing project management and engaging in early procurement. From the completion of the appraisal well in May 2023 to first oil, the project reached startup in approximately 25 months – setting a record for bp.

“Argos’ expansion project demonstrates how bp can swiftly bring new barrels to market safely and efficiently,” said Gordon Birrell, bp’s executive vice president of production and operations. “Our ability to move from resource discovery to first oil at record pace underscores our relentless pursuit to grow shareholder value.”

Argos Southwest Extension is one of 10 major

project startups bp plans to deliver globally by 2027, as part of the strategy to grow its upstream business and long-term shareholder value.

It is also the first of three major expansions and new build projects in the deepwater Gulf of America that will enable bp to boost its capacity to produce around 400,000 barrels of oil equivalent per day from the US offshore region by the end of this decade.

Following Argos Southwest Extension, bp plans to deliver two additional expansion projects in the Gulf of America by 2027:

• Atlantis Drill Center 1 Expansion, which will add around 15,000 boe/d of gross peak production, is expected to start up in 2026.

• Atlantis Major Facility Expansion, which will further increase production from the Atlantis field using existing infrastructure, is expected to start up in 2027.

Beyond expanding existing production hubs, bp is investing in Kaskida , its sixth platform in the Gulf of America that represents bp’s first step toward unlocking 10 billion barrels of discovered resources in the Paleogene. Kaskida, which will have a production capacity of 80,000 barrels per day, is expected to start up in 2029.

bp also is working toward reaching a final investment decision on its Tiber-Guadalupe project in 2025.

Source: bp

ENGIEandSOLARCYCLELaunch‘Precycling’Collaboration forCircularDomesticSolarProjects

NGIE North America (ENGIE) announced that as part of an increasing approach to circularity, it will pilot a new precycling provision to incorporate solar panel and project component recycling into initial agreements at four projects. The innovative approach was developed in cooperation with SOLARCYCLE, a leading technology-based solar panel recycler.

The precycling provision incorporates recycling into power purchase agreements and helps developers incorporate endof-life material recycling at the start of the project’s lifecycle. This is especially relevant for energy buyers focused on project

circularity and sustainability goals.

The agreements ensure that around one million panels from 375 megawatts (MW) of projects across the Midwest be recycled when they reach the end of their life, supporting full circularity of the projects. SOLARCYCLE estimates that by doing so, the company will divert 48 million pounds of material from landfill and avoid some 33,000 tons of carbon emissions. Additionally, to the maximum degree possible, all construction waste and system components will be recycled.

said Caroline Mead, SVP Power Marketing, ENGIE North America.

As demand for power in the U.S. increases, domestic clean energy is essential to meeting energy capacity requirements.

This collaboration between ENGIE and SOLARCYCLE means that the solar panel and system components on these projects will have full traceability to ensure circularity goals are met and ultimately returned into the domestic supply chain to help form the next generation of clean energy materials. The commitment is made possible by SOLARCYCLE’s advanced tracking capabilities that guarantee every panel on the projects is recycled and that the recovered material is returned to the supply chain.

“ENGIE’s precycling provision sets a new precedent for the utility-scale solar industry by proving that circular economy principles can be achieved without complex regulatory intervention and in a way that doesn’t require an up-front payment. We’re happy to work creatively with leaders like ENGIE to support their commitment to circularity, domestic energy, and sustainability,” said Jesse Simons, Co-founder and Chief Commercial Officer at SOLARCYCLE.

These initial projects are expected to be completed over the next couple of years and will add to the more than 12 gigawatts (GW) of wind, solar and battery storage operated by ENGIE in North America.

Source: Engie

“We are delighted to bring this innovative approach to life. Our collaboration with SOLARCYCLE demonstrates the shared commitment we have to the long-term sustainability of our industry,”

Photo courtesy of bp
Photo courtesy of Engie
Demetrius Navarro Founder/President & Senior Benefits Consultant

Leveraging Phased and Deferred Permits: Smart Permitting for General Contractors

n today’s construction market, schedules are tighter, budgets are thinner, and the pressure to execute is greater than usual. General contractors must consider different approaches to construction to meet their customer requirements. One overlooked tool that can help general contractors stay ahead is the strategic use of phased and deferred permits.

This isn’t just theory. PermitUsNow has helped many contractors with project phasing and over the years, I’ve written extensively about phased permitting in articles like “The Construction Business is Changing. Are Your Permitting Strategies Keeping Up?” and about deferred permitting in discussions on architectural planning. The message is the same today as it was then: when you understand how to align permitting with the realities of construction, you gain an edge.

Here are five practical ways contractors can leverage phased and deferred permits to avoid costly delays and strengthen relationships on every project.

1. Phasing Work Keeps Projects Moving

Large projects can stall when everyone waits for a single, all-encompassing permit. By breaking the work into permit packages—demolition, foundation, shell, interiors -general contractors can mobilize crews and subcontractors earlier. For example, a demo or foundation package can be reviewed and approved while MEP drawings are still being finalized.

2. Deferred Submittals Manage Long Lead Items

Specialty systems—like fire suppression, curtainwall, or elevator packages—often have design details and product specs that follow the main set of construction documents. Deferred permits allow contractors to submit these packages later while keeping the overall project moving.

3. Reducing Rework and Review Bottlenecks

Submitting smaller, phased packages reduces the chance of a “full set” being rejected due to one issue. This by itself is a huge time and money saver on large projects. Plan reviewers can focus on narrower scopes, approve them faster, and flag code issues early.

4. Strengthening GC & Owner Relationships

Contractors who understand how to use phased and deferred permitting don’t just save themselves time, they make job easier to manage. GCs that anticipate hurdles, communicate proactively to Owner’s, help keep milestone dates intact.

5. Mitigating Economic and Supply Chain Risks

Phased and deferred permits are not just about paperwork;

they are also risk-management tools. When inflation spikes or supply chains tighten, these strategies allow contractors to lock in early scopes while adjusting later packages to real-time market conditions.

Closing Thought

Great general contractors are partners who help keep projects on track. Phased and deferred permitting provides a way to demonstrate foresight and leadership.

At PermitUsNow, we’ve helped countless contractors navigate project phasing strategies successfully. By starting early with permitting in planning as a core part of execution, you position your company as a trusted GC with customers.

I look forward to connecting with contractors who carry permitting responsibilities at upcoming industry association events, at the Subcontractors USA E.C.O Summit & Expo or on LinkedIn. Let’s talk about how phased and deferred permitting can help you avoid costly delays and win more work in today’s competitive environment. #BuildSafe

The Unsung Heroes Keeping Port Houston’s Equipment Moving

dedicated team of maintenance workers ensure equipment like cranes and forklifts operate seamlessly. One such worker, John Perez, is a seasoned STS crane technician and provides a firsthand account of his role's challenges, rewards, and importance.

AEach day begins with a focus on preparation. “I get everything ready, see who comes in, and direct tasks,” Perez explains. “Making sure the crane is running mechanically and safely is priority number one—nobody likes downtime. When a crane goes down, it’s a race to get it back up and running or shift the work to another crane.”

His routine may sound repetitive, but the tasks are diverse. Every day presents something new.

For Port Houston’s maintenance professionals, specialized training in electrical and mechanical systems is key, and the learning never stops. “I started from ground zero with on-the-job and technical training, and it just comes with the territory,” Perez reflects. The ability to troubleshoot complex problems in real-time, often under pressure, is crucial.

Perez understands the direct impact of his team’s work on Port Houston’s operations. “Each STS crane handles 30 to 40 moves per hour, and the Port averages more than 9,000 container moves daily,” he explains. Keeping cranes running smoothly is essential to maintaining Port Houston’s productivity. “Fixing things and keeping operations moving makes me feel like I’m making a real difference.”

Some of his most rewarding moments come from tackling a particularly difficult issue that may stump other people. Perez says when he is able to fix something extremely complicated, it gives him a sense of empowerment and makes him feel dependable among his coworkers.

Maintenance work comes with its challenges, though. The Port operates 363 days a year, in all weather conditions, and problems can arise anytime.

Teamwork and Safety: The Foundation of Success

Safety is a top priority at Port Houston, and teamwork is essential to maintaining it. Following safety protocols has prevented potential issues on more than one occasion, reinforcing the importance of vigilance and collaboration.

Coordination with other departments is also key. Complex maintenance tasks often require input from various teams, such as engineering, safety, and operations. Additionally, operations may need to adjust schedules to minimize downtime during the repair. Communication between these teams, whether through daily briefings, detailed work orders, or quick check-ins via radio, ensures that each task is executed seamlessly. Teamwork prevents delays, keeps everyone on the same page, and ensures that safety and performance standards are consistently met.

As global trade continues to grow and demand increases, the work of the maintenance team remains critical to Port Houston’s ongoing success. Across the port, 296 dedicated maintenance professionals, including the 35 individuals on the STS maintenance team, play a vital role in meeting today's challenges and tomorrow's opportunities.

Source: Port Houston (Edited by Subcontractors USA)

Photos courtesy of Port Houston
A Day in the Life of a Crane Technician
Skills and Expertise:
The Lifeblood of Port Operations

WISTRON SELECTS FORT WORTH’S ALLIANCETEXAS FOR $761 MILLION SUPERCOMPUTER PROJECT

istron, one of the world’s largest electronics manufacturers, recently announced plans to establish two AI supercomputing facilities at AllianceTexas in Fort Worth. This major investment firmly positions Fort Worth as a key player in the future of advanced technology manufacturing and the boarder reshoring movement, bringing critical manufacturing, logistics and innovation back to the U.S.

Wistron’s new facilities will be located in Hillwood’s AllianceTexas, a 27,000-acre master- planned, mixed-use development in north Fort Worth. The project represents a total investment of $761 million and will create more than 800 full-time jobs.

said Jackie Lai, senior vice president of global manufacturing for American and European operations for Wistron.

The site at 14601 Mobility Way will feature renovations to a 766,994-square-foot building, with an investment of more than $181 million allocated for land acquisition, factory purchase and real property improvements. The project’s primary site, 15200 Heritage Parkway, will undergo renovations to a 324,598-square-foot building.

The investment at this location includes more than $580 million allocated for land acquisition, factory purchase, real property improvements and business personal property. Both sites are expected to be operational by early 2026.

What they’re saying

“It’s Go-Time in Fort Worth, and this investment from Wistron, which will create significant job growth and

“As Wistron continues to expand its AI-related product capabilities and align with our strategic roadmap, establishing manufacturing operations in the United States is a critical step in meeting the needs of our customers and advancing our global vision. After a thorough evaluation of key factors such as talent availability, robust logistics infrastructure, and a vibrant industrial ecosystem, Fort Worth, Texas, emerged as the optimal choice,”

economic impact in our city, is just more proof,” said Mayor Mattie Parker. “Fort Worth is already at the forefront of aviation, energy and logistics, and we are now positioned to lead in both AI and the future of advanced manufacturing as well.”

“What an amazing moment for the booming Fort Worth economy,” said Robert Allen, Fort Worth Economic Development Partnership president and CEO. “Wistron looked at sites all over the country. In the end, the company decided that Fort Worth is the place to be. And these two new locations not only will create jobs but also help make Fort Worth a leader in AI. The future of manufacturing is going to be built right here in Fort Worth.”

“Wistron’s $761 million investment and creation of over 800 new jobs marks a pivotal milestone for Denton County,” said Judge Andy Eads. “This project strengthens our role in the rapidly expanding semiconductor supply chain and brings tremendous economic opportunity to our region. We’re proud to support Wistron’s growth and welcome the innovation and high-quality jobs they bring to North Texas.”

Source: City of Fort Worth (Edited by Subcontractors USA)

San Antonio Airport Receives $13.3 Million Federal Aviation Administration Grant

San Antonio International Airport (SAT) has received a $13.3 million grant from the Federal Aviation Administration (FAA) as part of the Infrastructure Investment and Jobs Act (IIJA) Airport Infrastructure Grant (AIG) program. The federal funding will support key elements of the new terminal development as it enters Phase 4 of construction, including mass excavation, drilled piers and design assist work for Mechanical, Electrical and Plumbing (MEP) systems and Baggage Handling Systems (BHS).

The new terminal is the cornerstone of Elevate/SAT, a $2.5 billion expansion and

capital improvements program. This strategic federal investment will help advance the City of San Antonio’s largest-ever infrastructure project, which aims to enhance connectivity, improve the passenger experience and support continued economic growth of the region. With 17 new domestic and international gates and more than 850,000 square feet of terminal space, the new terminal will deliver an enhanced experience for passengers.

to the future of our region and will benefit generations of travelers.”

An estimated 16,000 jobs will be created over the lifespan of the terminal development, supporting workforce development across a range of industries, from skilled trades to engineering to customer service. Additionally, the development creates opportunities for partnerships with local contractors,

“We are grateful to the FAA for their continued partnership and commitment to improving our airport infrastructure,” said Jesus Saenz, Director of Airports, City of San Antonio Aviation Department. “This grant moves us one step closer to delivering a modern, world-class terminal that will also be a significant economic driver for our region.”

Source: City of San Antonio

“This federal investment is an important win for San Antonio,”

said City Manager Erik Walsh. “It strengthens our airport infrastructure, creates local jobs, and ensures that SAT will continue to meet the growing needs of our city. The improvements underway at SAT are vital

subcontractors, and vendors, directly supporting the regional economy. Over the full course of the project, the terminal development is expected to have a $2.8 billion economic impact.

Subcontractors USA News Provider

Port Houston Records Double-Digit

Gains in Standout July

uly was a standout month for Port Houston’s public terminals, with double-digit growth in key sectors that pushed year-to-date totals to new heights. Container volumes for July were up a remarkable 21% compared to July 2024, reaching 392,829 twenty-foot equivalent units (TEUs). This is one of the Port’s strongest single-month performances on record. Throughout this year, Port Houston has continued to demonstrate strong capacity for growth in containerized cargo and has seen its largest volumes ever. Year-to-date, Port Houston has handled 2,562,506 TEUs, up 6% and making this year the fastest paced in the Port’s history.

Loaded import growth at Port Houston surged 19% for the month of July compared to last year, the largest increase seen in a top five U.S. container port. Loaded exports, primarily resins, have steadily grown throughout the year and reached an 18% increase in July compared to last year. Port Houston continues to be the market leader for resins exports. Total loaded containers at Port Houston are up 5% so far this year.

General cargo volumes at Port Houston’s public terminals rose 10% year-to-date through July. Notably, steel imports, comprised of a variety of products frequently used in the oil and gas market, were up 41% compared to July 2024 and 8% year-to-date, totaling 2,704,658 short tons so far this year. Overall tonnage across the public facilities reached 32,647,865 short tons through July, up 6% from the prior year.

“July’s volume performance reflects our Port’s commitment to providing a low-cost, high-service, low-risk gateway and demonstrates that our customers are trusting us with their cargo during these uncertain times,” said Charlie Jenkins, CEO at Port Houston.

Wharf 7 at Bayport Container Terminal — a new 1,000-foot berth that will increase vessel capacity from four to five ships and decrease anchor wait time — is on track for completion nearly two months early. Construction is expected to wrap up in December.

Port Houston is also earning national recognition for its commitment to sustainable development. The Houston Ship Channel Expansion, or Project 11, recently received the Environmental Excellence Award from the Western Dredging Association (WEDA) for its beneficial use-focused design. Nearly 100% of the engineering-grade dredged material from the Galveston Bay segment (more than 15 million cubic yards) has been repurposed to create 10 acres of bird islands, 276 acres of intertidal marsh, and 324 acres of oyster reefs, while unlocking more than 600 acres of future operations and maintenance capacity.

“PROJECT

Jenkins said. “This award underscores our view that growth and sustainability can work hand in hand and recognizes our team’s thoughtful planning.”

This recent expansion of the Houston Ship Channel now allows up to 17,000 TEU ships to call Bayport Terminal. The final Port-led portion of Project 11 dredging is scheduled to be complete later this summer. Additional segments will be led by the U.S. Army Corps of Engineers.

Source: Port Houston (Edited by Subcontractors USA)

VIA Recognized as National Industry Leader in Customer Satisfaction

VIA received a Net Promoter Score (NPS) of 72 in the July 2024 survey and a customer satisfaction score of 82% in the November 2024 survey — the highest scores awarded to any transportation agency nationwide in each category.

A Net Promoter Score, or NPS, can range from -100 to 100 and is a key metric for measuring customer satisfaction and loyalty.

“This means the experience of transit customers in San Antonio is comparable to the customers of businesses like Apple, Costco, and USAA,” TransPro Managing Principal Ehren Bingaman said.

VIA has consistently outperformed the industry average over the past five years, maintaining an average NPS of 60, compared to the national transit average of 31. VIA has also averaged an 87% overall customer satisfaction rating since the summer of 2021.

“This national recognition is a direct reflection of our team’s dedication to creating a positive experience for everyone who rides VIA,”

President & CEO Jon Gary Herrera said. “We’re honored that our customers continue to place their trust in us, and we’ll keep working to deliver faster, more frequent and reliable transportation that takes customers to what matters most.”

VIA’s ongoing leadership in customer satisfaction and NPS signals not only reliable service but also strong customer loyalty and trust.

TransPro tracks key performance indicators, including frequency, service quality, and customer perception through its TransDASH platform, a national dashboard that measures value to customers, communities, and taxpayers across the U.S.

Source: VIA

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