2008 National Conference On-Site Brochure

Welcome NatioNal CoNfereNCe

oCtober 28–30, 2008

the PoWer of PurPose the PurPose of our PoWer

Gain New Source of Earned Income through a PARTNERSHIP

and business continuity

for corporate America, in engaging your local corporations in mutually beneficial partnerships.

Alliance for Children and Families members can team up with FEI to jointly market and implement your existing array of high quality workforce support programs, including EAP services,

a broader constituency—employees of corporate America.

In addition to diversifying your funding base and creating a reliable source of annual capital, this opportunity can provide increased earned income to support mission through initial sales commission, annual client retention fees, and revenue.

2009 EvEnts CalEndar

January 15-17

National leadership conference on child Welfare Issues

Clearwater Beach, FL

Discuss critical issues facing the nonprofit human services sector at this annual conference which brings together high-performing child welfare leaders from across the country. Limited to 75 participants.

february 7-8

Board chair/ceo Institute

New Orleans, LA

Enhance your board chair/CEO relationship and discuss general issues in board development at this small group retreat for Alliance member CEOs and their board chairs. Limited to 10 pairs of CEOs and board chairs.

february 21-25

senior leadership conference

St. Pete Beach, FL

Build your senior leadership circle of community and develop your leadership skills with an array of workshops and inspirational sessions at this conference. From program managers to chief operating officers, all senior leaders are welcome.

April 21-22

resource Development services fund Development conference

Milwaukee, WI

A dynamic two-day program for development directors and staff, executive directors, CEOs, and board members covering a variety of fund development topics relevant to today’s nonprofit human service organizations.

may 3-8

e xecutive leadership Institute

Ann Arbor, MI

The Alliance for Children and Families and the University of Michigan’s schools of business and social work have developed this certificate program for nonprofit human service

organization senior leaders who aspire for excellence. The program will increase participants’ knowledge and skills in key executive leadership and management responsibilities. A commitment of one week per year over a two-year period is required.

may 16-17

Board chair/ceo Institute

Philadelphia, PA

Enhance your board chair/CEO relationship and discuss general issues in board development at this small group retreat for Alliance member CEOs and their board chairs. Limited to 10 pairs of CEOs and board chairs.

June 3-6

Alliance e xecutive leadership conference

Boulder, CO

Join nonprofit human service executive directors and CEOs at this conference retreat offering leadership development, networking, and support from executives across the country. Limited to 60 participants.

october 13

National leadership Institute

Houston, TX

A half-day institute for any executive new to the Alliance network featuring presentations about key strategic issues affecting the future of child- and family-serving agencies. Limited to 50 participants.

october 14-16

Alliance National conference

Houston, TX

Expand your peer connections with the best national network of nonprofit human service leaders at the Alliance’s premier annual event. Keynote speakers and workshop presentations address the key issues and trends for nonprofit human service organizations. This is a conference you, your senior management team, and your board won’t want to miss.

t he Alliance thanks those sponsoring this year’s event

t he Alliance gratefully acknowledges the support of our conference planning committee

thomas l. curcio

c onference c o- c hair

President and CEO Board of Child Care Baltimore, MD

Julio Galan

c onference c o- c hair

Executive Director/CEO

Family & Youth Counseling Agency Lake Charles, LA

John Barr

Chief Marketing Officer Hillside Family of Agencies Rochester, NY

Paul s. castro

Executive Director/CEO

Jewish Family Service of Los Angeles Los Angeles, CA

sherri cerles

HR Director

River Oak Center for Children Carmichael, CA

Daniel Daly

Vice President and Director of Youth Care Boys Town Boys Town, NE

charles l. Deville Jr.

Executive Director

Family Service Agency North Little Rock, AR

colleen m. ellingson

Executive Director

Adoption Resources of Wisconsin Milwaukee, WI

todd Gordon

Regional Director

The Village Network Smithville, OH

mark e. lieberman

Executive Director

Family Services of Montgomery County Eagleville, PA

rick losasso

Chief Executive Officer

George Junior Republic Grove City, PA

Jerry l. marks

Executive Director

Catholic Family Services St. Louis, MO

curtis c. mooney

President and CEO

DePelchin Children’s Center Houston, TX

marie mormile-mehler

Vice President, Planning, Performance and Accountability

The Village for Families and Children Hartford, CT

Arthur ring Jr.

Vice President of Government Relations, Public Policy, and External Affairs Pressley Ridge Pittsburgh, PA

laurie Anne spagnola

Awards c hair President

Children’s Home of York York, PA

Joseph A. Whalen

Executive Director

Green Chimneys Children’s Services Brewster, NY

michael e. Williams

President and CEO Orchards Children’s Services Southfield, MI

Nyla K. Woods

President and CEO

Family Services of Greater Houston Houston, TX

Pressley Ridge focuses on the strengths of each child and family with the belief that it is possible to teach competence and that change is possible.By developing trusting relationships with our dedicated staff, even the most troubling kids can g row and succeed. We provide care for 2,000 children and their families every day,through:

• Treatment FosterCare Services

• Residential Services

• Community-based Ser vices

• Education Services

Exhibitors

All A Board e xhibit 43

contact: Andy Barth

604-692-0020

allaboardinc@aol.com allaboardinc.com

All A Board is one of the industry leaders in the construction of solid pine furniture. Selections range from seating and dining to beds, bunks, and lofts, as well as customized wardrobes to an upholstered line. With more than 100 years of combined experience, All A Board’s skilled craftsmen are dedicated to providing you and your company with the highest quality furnishings.

Alliance for children and families civic engagement

e xhibit 34

contact: linda Nguyen

800-220-1016

lnguyen@alliance1.org

alliance1.org/newvoices

The Civic Engagement Program of the Alliance encourages and supports members to work for social changes that improve the lives and bolster the chances of success for vulnerable children and families. Members benefit from the mission-based advocacy training toolkit on CD, grants and technical assistance, training institutes, and National Family Week.

Anasazi softwar e e xhibit 27

contact: Kevin conroy

480-214-2397

kconroy@anasazisoftware.com anasazisoftware.com

Anasazi Software has provided superior software for the behavioral healthcare field since 1989. Anasazi Software provides a sophisticated software solution to manage every aspect of your agency, from clinical to financial and everything in between.

Addiction Professional and Behavioral healthcare magazine s

e xhibit 29

contact: Nicole casement 212-812-8416

ncasement@vendomegrp.com vendomegrp.com

Addiction Professional magazine is the addiction field’s essential guide to what is working in treatment and prevention and how clinicians can use this knowledge to achieve excellence in services. Behavioral Healthcare magazine provides a practical resource on technology, reimbursement, treatment, and other trends for managers, executives, and senior clinicians in mental healthcare, substance abuse treatment, and related disciplines.

Behavioral Pathway s ystems entrance

contact: Paul m. lefkovitz

fax: 317-284-1728 bpsys.org

Behavioral Pathway Systems (BPS) is a national leader in the provision of benchmarking services to the human services industry. BPS works with numerous national and state associations, agencies, hospitals, and other organizations on a comprehensive and affordable range of benchmarks.

Bellevue universit y e xhibit 37

contact: Jason Keese

800-756-7920

jason.keese@bellevue.edu belleveue.edu

Bellevue University is a worldwide leader in providing education to working adults and organizations. Bellevue offers career-relevant online bachelor’s and master’s degrees for human services professionals and is the preferred education partner for Boys Town.

Board of child care e xhibit 39

contact: Jennifer michael 410-922-2100

BoardofChild Care

jmichael@boardofchildcare.org boardofchildcare.org

The Board of Child Care is a nonprofit, multiservice organization serving children and families in Maryland, West Virginia, and the District of Columbia as an outreach ministry of the United Methodist Church. Programs include residential treatment, foster care, early childhood education, emergency shelters, counseling, adoption, and education services.

Brown & Brown of lehigh valley

e xhibit 21

contact: Dave l ewis

519.342.6412

dlewis@bbinslv.com

www.bbinslv.com

Brown & Brown is one of the most experienced and respected retail brokers in the United States that specializes in risk management and insurance services for the health and human services industry. Providing a complete range of risk financing programs, Brown & Brown is committed to developing innovative and cost-effective risk solutions for its clients.

cArf International e xhibit 11

contact: Nikki migas 520-325-1044

nmigas@carf.org carf.org

CARF International is a private, nonprofit accrediting body established in 1966. Almost 5,000 organizations in the United States, Canada, Europe, and South America have earned CARF accreditation for 38,500 programs. Almost 5,800 of these programs serve children and adolescents.

catalyst for cAre e xhibit 26

contact: Jessica cole 404-572-6178

Jessica@catalystofcare.org catalystforcare.org

Catalyst for CARE is a nonprofit organization based in Atlanta that works to identify and fill gaps in services available to kids in foster care using collaboration, assistance, research, and education to ensure that every child has the resources a caring parent would provide. Catalyst for CARE has worked to support Georgia’s at-risk children and families since 1996.

child Welfare Information Gateway

e xhibit 45

contact: Patricia Brincefield 703-219-4401

pbrincefield@childwelfare.gov childwelfare.gov

Child Welfare Information Gateway promotes the safety, permanency, and well-being of children and families by connecting child welfare, adoption, and related professionals, as well as concerned citizens, to timely and essential information. It provides access to print and electronic publications, websites, and online databases covering a wide range of topics from prevention to permanency, including child welfare, child abuse and neglect, adoption, search and reunion, and more.

core solutions Inc. e xhibits 5 & 6

contact: mike lucas 610-687-6080

mlucas@coresolutionsinc.com coresolutionsinc.com

Core Solutions Inc. (CSI) is a national leader in providing software solutions to medical, behavioral health, and human service organizations. CSI electronic medical/ health record software securely automates the collection, distribution, processing, and analysis of administrative, financial, and clinical data throughout the client’s agency in an easy-to-use manner that meets or exceeds all government and industry standards.

council on Accreditation e xhibit 1

contact: Joseph seoane

866-262-8088

jseoane@coanet.org coanet.org

The Council on Accreditation (COA) is a nonprofit independent accreditor of the full continuum of community-based human service organizations. More than 1,800 organizations serving more than 7 million vulnerable children and families are members of COA’s “community of excellence”.

credible Behavioral health software e xhibits

contact: Andorinha cuna

301-652-9500

14 & 15

andorinha@credibleinc.com credibleinc.com

Credible Behavioral Health Software provides secure, proven, easy-to-use software for office/ clinic-based workers and community-based care providers with 100 to 1,000 staff. Credible’s clinic, field, formbuilding, and management modules are innovative, affordable, and flexible.

Defran s ystems e xhibits 22 & 23

contact: Jay Goldberg

646-230-1054

jgoldberg@defran.com defran.com

Defran Systems is a leader in the development of comprehensive scalable case/client-related fiscal management information systems for small, medium, and large human service organizations and government agencies. Evolv-CS is a fully integrated case, clinical, and finance management software suite, which aids in enhancing overall productivity and helps service providers offer better quality and quantity of service.

Design Data corporation e xhibit 13

contact: chuck Albert Jr. 717-295-9712

info@ddco.com ddco.com

The Outcome Results System (ORS) of Design Data Corporation is a complete software application that provides human service organizations with the ability to collect, track, analyze, and report all data that is critical to their operations. With more than 230 customizable reports, ORS puts you back in control of your data.

the echo Group e xhibit 10

contact: Paul Kirsch

603-447-8600

paul.kirsch@echoman.com echoman.com

The Echo Group has been providing software and service solutions for the behavioral healthcare market for 27 years. Whether you are looking for electronic clinical record software or to improve your cash flow by using a billing specialist, the Echo Group has solutions to fit your needs.

edward J. overstreet center

e xhibit 28

contact: Paul s. Neitman 517-410-8590

pneitman@hccsnet.org ejocenter.org

The EJO Center exists to assist children’s organizations develop a capacity to collect, manage, and utilize client information for program development, quality assurance, and evaluation purposes. The Center is a unique collaboration between practice- and research-based professionals who share the value of improving practice for at-risk children and families.

e ssential l earning

e xhibit 38

contact: Pat tully 800-729-9198

ptully@essentiallearning.com essentiallearning.com

Essential Learning (EL) is the largest provider of e-learning services for the human service industry. EL offers services to reduce your training costs, meet accreditation requirements, and train foster families. Subscriptions include an extensive online course library of child welfare topics.

f ive Points technology Group

e xhibit 3

contact: elizabeth vanAcker 941-751-1901

elizabeth.vanacker@fiveptg.com fiveptg.com

Five Point s is a technology services and consulting firm that designs, architects, implements, and continually customizes information technology solutions for the human service sector. Clients include child welfare, educational, independent living, prevention, community-based, behavioral health, and specialty service providers. Five Points offers REVOLVE, a client tracking solution that allows agencies to easily track and report on crucial client data and outcome reports.

foodsource Plus e xhibit 36

contact: Gary Jackson

866.248.4520

gjackson@foodsourceplus.com

foodsourceplus.com

FoodSource Plus is a food and supply purchasing program that works exclusively with nonprofits. Benefits include: free audit/cost analysis of your current food purchasing program, up to 50 percent savings off your food and supply purchasing costs, and an improved technology and online ordering system resulting in improved efficiency.

foothold technology e xhibit 17

contact: Dave Kasdan

212-780-1450

dave@footholdtechnology.com

footholdtechnology.com

Foothold Technology provides human service agencies with case management and client tracking software that tracks both mission-critical and administrative data. Foothold’s AWARDS software uses the web-based Application Service Provider model which allows organizations to save money by outsourcing their technological hassles. Foothold’s commitment is to allow agencies to focus on their mission by freeing them from the burdens of record keeping and reporting.

handel Information technologies

e xhibit 32

contact: Jim Drever 307-742-5555

jim@handelit.com

handelit.com

Handel Information Technologies makes RiteTrack, a leading .NET-based information solution software for human service and residential treatment centers. Handel’s solution is both web-based and Windows-based, with preconfigured and highly customizable solutions.

Joint commission

e xhibit 24

contact: mary cesare-murphy

630-792-5790

mcesare-murphy@jointcommission.org jointcommission.org

Joint Commissio n accreditation of your organization demonstrates to those you serve, their families, and your community that your organization has put forth the extra effort to provide the highest quality services. The Joint Commission is committed to supporting children and family services providers as they work to achieve this mark of distinction.

Kaleidacare management solutions

e xhibit 25

contact: Jenna Kitley

800-913-9883

jkitlely@kaleidacare.com

kaleidacare.com

KaleidaCare Management Solutions offers an online client information management and outcomes tracking system specifically designed for child- and family-service agencies. KaleidaCare customers are able to use the very latest in applied processes, best practices, and outcomes tracking techniques collaboratively developed and tested by leading care providers.

maryland Association of resources for families and Youth

e xhibit 20

contact: virginia holt 410-974-4901 vholt@marfy.org marfy.org

Maryland Association of Resources for Families and Youth is a provider network committed to strengthening families, youth, and communities through its advocacy for a responsive and accountable system of care that provides high-quality, holistic, and culturally competent services to those in need.

mutual of America e xhibit 4

contact:

thomas macmurray 212-224-1707

info@mutualofamerica.com mutualofamerica.com

Mutual of America is a leading provider of group and individual annuities and related services for the pension, retirement, long-range saving, and insurance needs of nonprofit, social welfare, charitable, religious, educational, and government organizations and their employees.

New Age of Aging

e xhibit 31

contact: Jonette Arms23 jarms@alliance1.org newageofaging.org

The Alliance’s New Age of Aging project , thanks to a five-year multimillion-dollar grant from The Atlantic Philanthropies, is responding to the needs of the rapidly growing population of older adults by improving the readiness of the nation’s nonprofit human services workforce through education and innovation programming.

Praesidium e xhibit 2

contact: Aaron lundberg

817-801-7773

alundberg@praesidiuminc.com

praesidiuminc.com

Praesidium is the national leader in abuse risk management. Driven to help organizations reduce the risk that a child, vulnerable adult, or elderly person will be abused by an employee, volunteer, or another program participant, Praesidium offers a comprehensive array of losscontrol and risk-management services and products.

Pressley ridge e xhibit 33

contact: Yvonne english

roebuck

412-872-9413

yroebuck@pressleyridge.

org

pressleyridge.org

Pressley Ridge has been helping troubled children find joy in life, become healthy, and find a place in society where they can be successful since 1832. Pressley Ridge helps more than 6,000 children and families annually through therapeutic services in education, treatment foster care, residential, and community-based services in eight states, Washington D.C., and internationally.

sequest technologies

e xhibits 42 & 44

contact: Bill connors 630-577-9003

sequest.net

Sequest Technologies is a software solutions company that enables healthcare providers to improve their delivery of service. Sequest automates and simplifies data management systems through its easy-to-use software and professional services.

socialsolutions e xhibit 30

contact: Kenny Brooks

410-732-3560

kbrooks@socialsolutions.com

socialsolutuions.com

Social Solutions challenges and equips human service providers and their funders to turn good intent into measurable change by relating efforts to outcomes. Social Solution’s ETO Software® generates a clear and accurate measure of an organization’s impact, helping them improve service delivery, earn more funding, and reduce time spent tracking performance.

triNet e xhibit 35

contact: ryan hayman

312-643-2830

ryan.hayman@trinet.com trinet.com

TriNet helps nonprofit organizations throughout the United States manage their HR responsibilities more strategically and cost-effectively by gaining economies of scale—aggregating with more than 1,900 firms in TriNet’s customer base to access and deploy premium benefits, payroll, and HR services.

unicentric e xhibit 9

contact: Wendy Janocha 412-697-7204

wjanocha@unicentric.com

unicentric.com

Unicentric offers the only system designed from the ground up specifically for multifaceted human service organizations covering every aspect of your enterprise. Imagine each of your unique programs having their own mini-system within the fully integrated program.

university of Notre Dame: master of Nonprofit Administration e xhibit 12

contact: Kimberly Brennan 573-631-3639

brennan.53@nd.edu nd.edu/~mna/

The University of Notre Dame’s Master of Nonprofit Administration (MNA) program’s mission is to develop exemplary leaders serving nonprofit organizations. The MNA program is unique because of its on campus and online format of learning which enables students to continue in their full-time jobs while obtaining the degree.

the upside Down organization e xhibit 40

contact: tonya lusk redman 443-829-6155

redman@upsidedownorganization.org upsidedownorganization.org

The Upside Down Organization (UDO) is a nonprofit dedicated to improving lives of adolescents by providing child-serving organizations with cuttingedge learning experiences that improve results, transform mindsets, and build skills. UDO bases its learning experiences on a highly successful philosophy called Transformation Education and infuses its teachings with cutting-edge insights from education neuroscience.

vision Works e xhibit 41

contact: Kim venner

319-261-0382

kvenner@visionworks.com

vision-works.com

Vision Works offer integrated clinical and billing software for human service, substance abuse, and behavioral health providers. Providing a complete electronic health record system, Visionworks’ software streamlines documentation, increases revenue collection, and simplifies billing processes.

Welligent e xhibit 16

contact: Andy mccraw

757-213=5960

info@welligent.com welligent.com

Welligent’s complete web-based client management system has the tools you need to manage your entire client population, service delivery, and billing data from one integrated system. This allows you to spend more time serving your clients and less time worrying about paperwork and electronic data interchange.

The right care at the right time, when families need it the

Boys Town’s Continuum of Child and Family Services helps children and families find the programs that will best fit their needs. Our research supports what we all know about helping kids: One size does not fit all. Visit us at www.boystown.org to learn more about how providing a family of linked services can give children and families a second chance at success.

at a glance

Workshops

tuesday, oct. 28

session A 11 a.m.-12:30 p.m.

A1 The New Age of Aging: Innovative Older Adult Programming and its Impact on the Nonprofit Human Service Workforce

Location: Mencken

A2 Trauma-Informed Care and Positive Behavior Support: Year Two of an Agency Transformation

Location: Pratt A

A3 Shared Values, Different Approaches in the Civic Engagement Arena

Location: E.A. Poe

A4 Successful Partnerships with Local Businesses: More than an Annual Appeal

Location: Pratt B

A5 Inspiring and Motivating Internal Talent Through a Professional Coaching Initiative

Location: Carroll

A6 Building Brand Awareness that Increases Donor Support

Location: Liberty B

A7 Financial Accountability and Benchmarks: Best Practices in Financial Operations

Location: Liberty A

A8 Case Study in Obtaining Leadership in Strategic Planning

Location: Calhoun

A9 Do More Good Better: Using the Power of Strategic Clarity to Increase Social Impact

Location: Hopkins

A10 Multicultural Treatment with Social Responsibility Therapy for Youth with Harmful Behavior

Location: McKeldon

session B 2-3:30 p.m.

B1 The Right Message, the Right Time, the Right Audience: Improve Your Return on Investment Through Direct Marketing

Location: Pratt A

B2 Facilitating Systemic Change in Michigan’s Child Welfare and Juvenile Justice Arenas: A Case Study

Location: E.A. Poe

B3 Responding to Demand for Measurable Results: How to Measure Your Agency’s Outcomes While Pursuing New Programs

Location: Liberty B

B4 Cultivating and Nurturing a Peak Performing Board

Location: Pratt B

B5 Using Positive Behavioral Interventions and Supports to Teach Effective Communication Skills

Location: Calhoun

B6 Camden DREAMS: A Permanent Supportive Housing Opportunity for Youth Aging Out of Foster Care

Location: Hopkins

B7 The Data-Driven Balanced Scorecard: Leveling the Playing Field

Location: Carroll

B8 Responding to the Surge of Girls in Juvenile Justice: The Delaware Girls Wraparound Program

Location: Mencken

B9 Retention Improvement Project: A New Approach

Location: McKeldon

B10 Take My Boss … Please: Leadership and Humor in Nonprofit Organizations

Location: Liberty A

Wednesday, oct. 29

session c 11 a.m.-12:30 p.m.

C1 Organizational Courage: Institutional Transformation Through a Proven Model for Growth and Change

Location: Liberty B

C2 Strategic Planning: Creating an Environment to Execute the Plan

Location: Carroll

C3 Measure Magic: Include Key Voices, Improve Services, and Prove It

Location: Hopkins

C4 From Clients to Citizens: Supporting Civic Leadership Among the People We Serve

Location: Calhoun

C5 Creating an Innovative Cross-Systems, Tri-County

Collaboration: The Child and Adolescent Mobile Crisis Team

Location: Mencken

C6 A Community-Based Approach to Redesigning a Placement

Continuum of Care

Location: Pratt B

C7 Continuous Learning and Professional Development Through Online Resources for Human Services Staff Development

Location: E.A. Poe

C8 The Power of the Ask

Location: Pratt A

C10 Performance Management Without the Complexity of a Balanced Scorecard

Location: Liberty A

session D 2-3:30 p.m.

D1 Comprehensive Trauma Recovery Services: Best Practices in the Provision of Long-Term Trauma Recovery Case Management

Location: McKeldon

D2 Comparative Constituency Voice: A Post-Outcomes Approach to Measuring Performance

Location: Calhoun

D3 Providing Opportunities for AtRisk Youth Through Innovative Alternative Education

Location: Hopkins

D4 Getting the Information You Need to Succeed

Location: Carroll

D5 Engaging Men in Fostering Domestic Peace: An AfricanAmerican Community Approach

Location: Mencken

D6 Widening the Circle: Utilizing Innovative Service Programs and Strategic Partnerships to Engage the Community

Location: Pratt A

D7 Using Systematic Review of Data to Get on Target and Inform Practice

Location: Pratt B

D8 Nonprofit Leadership Development: From Plan to Program

Location: Liberty B

D9 Building a Partnership to Improve Developmental and Behavioral Outcomes for Children and Families

Location: E.A. Poe

D10 Building and Sustaining the Stewardship of Board Members Through the Partnership of the Board Chair and CEO

Location: Liberty A

thursday, oct. 30 session e 8:30-10 a.m.

E1 Sanctuary® Longitudinal Study: Innovation, Collaboration, and Frustration

Location: Pratt B

E2 An Agency-Academic Partnership for Generating Practice Evidence

Location: McKeldon

E3 Innovative Supportive Housing for Aging-Out Youth: Financing, Construction, and Program Design

Location: Liberty A

E4 How to Maximize and Extend Your Volunteer Resources to Grow Your Programs

Location: Hopkins

E5 Creating a Culture of Safety: What You Need to Know About Preventing Abuse in Your Organization

Location: E.A. Poe

E6 Tangible Benefits to Benchmarking: Identifying Evidence-Based Best Practices

Location: Carroll

E7 Metropolitan Family Services’ Governance Review Process: A Look at Best Practice, Transparency, and Other Issues

Location: Calhoun

E8 Engaging Noncustodial, Nonresident Fathers in the Parenting Process

Location: Mencken

E9 The 12 Biggest Myths of Cause Marketing

Location: Pratt A

E10 Growth Through Mergers and Acquisitions: A Case Study of Success

Location: Liberty B

In Deta I l

Workshops

Workshop tracks

Governance

Workshops will explore the benefits and shortcomings of different types of governance, including development and management of consistent policies and processes, understanding investment for retirement and endowment funds, and preparing a framework for evaluating and executing mergers.

Innovative Programs

Workshops offer overviews of cutting-edge programs from throughout the nonprofit sector, highlighting the benefits derived from creativity. More importantly, the workshops expand the impact of these innovations by sharing them with conference attendees.

leadership

Workshops reveal and explore knowledgeable solutions and strategic practices that can help high-performing nonprofits more successfully respond to their issues and challenges.

management

Workshops offer in-depth, detailed insight into strategic alliances, staff development, organizational planning, and will reveal promising practices for strengthening your organization in today’s nonprofit environment.

communities of Practice

human resources

Interactive presentations and panel discussions focus on the workforce challenges facing nonprofit HR management. This Community of Practice offers members a variety of opportunities to turn challenge into creativity.

marketing and communications

These workshops for senior staff involved in communications or marketing and related areas focus on practical applications of powerful and innovative communication concepts. Presentations focus on real-world results and case histories of successful programs as implemented by your colleagues.

resource Development services

These workshops are from the Alliance Resource Development Services Community of Practice Advisory Committee. Participate in engaging workshops that cover a variety of fund development topics relevant to today’s nonprofit human service organizations.

Public Policy

Workshops help amplify your agency’s and constituents’ voices by energizing your board members, volunteers, staff, and clients, increasing your agency’s power in public policy, and effective advocacy at all levels.

monday, oct. 27

National leadership Institute

Noon-5 p.m.

Location: Carroll

David Simms, managing partner, Bridgestar; Peter B. Goldberg, president and CEO, and Elizabeth Carey, senior vice president and COO, Alliance for Children and Families

registration/Information center

2-7 p.m.

Location: International E Landing

Special thanks to Council on Accreditation for sponsoring the lanyards and Pressley Ridge for sponsoring the conference tote bags.

tuesday, oct. 28

registration/Information center

7:15 a.m.-4:30 p.m.

Location: International E Landing

e xhibits

7:15 a.m.-4:30 p.m.

Location: International Ballroom, Promenade, and Hall of Fame Lounge

continental Breakfast

7:15-8:15 a.m.

Location: International Ballroom and Promenade

Special thanks to New Age of Aging for sponsoring this breakfast.

Welcome Address

Peter Goldberg

8:15-8:30 a.m.

Location: International Ballroom

Plenary Presentation: A l ook at children’s Well-Being on the e ve of change in America

Douglas W. Nelson

8:30-10:30 a.m.

Location: International Ballroom

Special thanks to Council on Accreditation for sponsoring today’s session.

Break

10:30-11 a.m.

Location: International Ballroom and Promenade

Special thanks to University of Notre Dame: Master of Nonprofit Administration for sponsoring this break.

session A tuesday, oct. 28

11 a.m.-12:30 p.m.

A1 the New Age of Aging: Innovative older Adult Programming and Its Impact on the Nonprofit human service Workforce

Location: Mencken

This session highlights the Alliance’s New Age of Aging program, its goals, and its accomplishments. A panel of representatives from agencies receiving grants from the New Age of Aging will describe their innovative mentorship of other member agencies and their grant-funded programs. Presenters will address lessons learned, successes, challenges, and barriers related to implementation of programs and services for older adults.

Jonette N. Arms, New Age of Aging project director, Alliance for Children and Families; and Edward jj Olson, president, E jj Olson & Associates

A2 trauma-Informed care and Positive Behavior support: Year t wo of an Agency transformation

Location: Pratt A

One child welfare agency over the past two years has implemented trauma-informed care and positive behavior support across a diverse array of services. This process began with the goal of reducing restraint in the residential treatment program and is quickly moving throughout the organization, including treatment foster care and other community-based programs. Attendees will gain a better understanding of the barriers and benefits of implementing trauma-informed care and positive behavior support.

Mike Boeder, director of the division of therapy services, and Tim Grove, director of quality improvement, St. Aemilian-Lakeside

A3 s hared v alues, Different Approaches in the c ivic e ngagement Arena

Location: E.A. Poe

The natural tensions that can arise between institutional and community interests when organizations engage in public policy, advocacy, and civic engagement will be examined. These tensions can be productive, leading to stronger partnerships with communities in order to create policy change. Family & Children’s Service will share scenarios and real-life examples of the differences in policy approaches it has encountered as part of the agency’s community organizing and civic engagement efforts.

Jeff Bauer, public policy and civic engagement director, and John Everett Till, vice president of family and community programs, Family & Children’s Service

A4 successful Partnerships with local Businesses: more than an Annual Appeal

Location: Pratt B

Attendees at this workshop will learn about an innovative approach to business partnerships developed by La

Comunidad Hispana (LCH ) in Chester County, Pa., which resulted in long-term partnerships with local businesses that extend far beyond annual solicitations for cash or in-kind goods or services. This workshop provides details about how attendees can reframe their work with individuals and families in order to partner with businesses in nontraditional ways.

Jessica Boyer, senior program officer, and Amy Friedlander, vice president, Public Health Management Corporation

A5

Inspiring and motivating Internal talent through A Professional coaching Initiative

Location: Carroll

United Methodist Family Services (UMFS) will share how it developed a professional coaching program in response to challenges presented by the shortage of internal talent for leadership positions. Details on the design of UMFS’ coaching program will be shared, including how the identification and matching of coaches and protégés takes place, as well as the results of this three-year program.

Erik Laursen, vice president of learning and program development, and Sherry Leyshon Napolitan, vice president of human resources, United Methodist Family Services

A6

Building Brand Awareness that Increases Donor support

Location: Liberty B

Child and Family Services recently faced the dual challenge of raising awareness of the organization with a small communications budget while, at the same time, increasing donor support for an agency with low awareness and visibility in the community. The organization moved forward with a board-supported initiative to create an integrated marketing/development communication plan that maps out the goals, strategies, and tactics needed to build brand awareness, increase fundraising, and improve media relations. Child and Family Services staff will share the entire process they undertook to reposition itself in the minds of its consumers and donors.

Brian LaValley, director of public relations, and Susan Siwiec, chief development officer, Child and Family Services

A7

f inancial Accountability and Benchmarks: Best Practices in f inancial operations

Location: Liberty A

The financial reporting of revenues and costs, including the allocation of indirect costs involved in operating a program or service, will be discussed by Northeast Parent & Child Society, as well as fully allocated costs for operating programs and services, and the tracking of results for fundraising and development functions. Attendees will learn about the calculation of the unit cost of providing a service and be provided with information about industry benchmarks regarding financial performance. The revisions to Form 990 will also be discussed.

Richard T. Marini, executive vice president of finance and administration/chief financial officer, Northeast Parent & Child Society

A8 case study in obtaining leadership in strategic Planning

Location: Calhoun

Attendees will learn how to use the balanced scorecard approach to effectively design and implement a successful strategic plan for their organization. Presented in a case study format based on the recent actual experiences of Catholic Family Center, this workshop will share and discuss many details of the organization’s strategic planning process. Christina Paulus, senior vice president of strategic planning and program services, and Betsy Welles, assistant vice president of program services, Catholic Family Center

A9 Do more Good Better: using the Power of strategic c larity to Increase social Impact

Location: Hopkins

Using a combination of lecture, discussion, and collaborative exercise, this workshop will illustrate a set of concepts that help nonprofit leaders make difficult decisions more effectively. This workshop will address defining an organization’s target constituency; articulating the impact for which an organization will hold itself accountable; outlining the activities required to achieve that impact; and identifying the people, geography, services, or outcomes that anchor an organization’s work.

Paul Rosenberg, partner, The Bridgespan Group

A10

multicultural treatment with social responsibility therapy for Youth with harmful Behavior

Location: McKeldon

The Social Responsibility Therapy (SRT ) treatment approach will be covered. SRT specifically addresses the problem that most harmful, abusive behavior is multicultural, while most harmful behavior treatment programs are not. SRT also addresses the fact that most harmful, abusive behavior treatments are abuse specific (e.g., sexual abuse treatment, domestic violence treatment, substance abuse treatment) while youth behavior is typically not (i.e., most problem youth exhibit multiple forms of harmful, abusive behavior) The workshop will cover the top 10 therapeutic advantages of SRT in the treatment of harmful youth behavior and the structured discovery approach of SRT, which targets five basic types of harmful, abusive behavior.

Jennifer LaCortiglia, program director, and Robert Sprague, state foster care director, The Village Network; and James Yokley, clinical psychologist, MetroHealth Medical Center, and assistant professor, Case Western Reserve University of Medicine

Awards luncheon

12:30-2 p.m.

Location: International Ballroom

Special thanks to Mutual of America for sponsoring this luncheon.

session B

2-3:30 p.m.

tuesday, oct. 28

B1 the right message, the right t ime, the right Audience: Improve Your return on Investment t hrough Direct marketing

Location: Pratt A

Direct marketing—direct mail, e-mail, web, mobile, etc.—is increasingly becoming the method of choice for marketing and fundraising professionals who are challenged by financial constraints. This workshop, based on the firsthand experience and knowledge of an award-winning direct marketer, will teach attendees how to successfully implement effective direct mail campaigns within their organizations. Two case studies from a human service organization that has implemented direct mail campaigns for both marketing and fundraising will be presented.

Jennifer Bacci, director of marketing, Hillside Family of Agencies; Mary Bonaccio, director of client services, The Verdi Group; and Shelby Page Tomaszewski, director of annual giving, Hillside Children’s Foundation

B2 facilitating s ystemic change in michigan’s child Welfare and Juvenile Justice Arenas: A case study

Location: E.A. Poe

This presentation chronicles the work of Michigan’s private child welfare agencies in advocating for and successfully initiating meaningful improvement in service delivery, funding, and collaboration between the public and private sectors in Michigan. The presentation identifies key players, main strategies, and important circumstances that led to significant changes by the state Department of Human Services.

Robert Blumenfeld, senior vice president of finance and development, Orchards Children’s Services; and Gary Q. Tester, vice president of advocacy, Holy Cross Children’s Services

B3 responding to Demand for measurable results: how to measure Your Agency’s outcomes While Pursuing New Programs

Location: Liberty B

This workshop will focus on successful strategies to ensure that multi-site organizations continue to deliver quality services even while they develop new statewide programs. More and more, opportunities for new programming are based not only on consumer demand, but also on an organization’s ability to demonstrate measurable results. It is by measuring your agency’s outcomes that you are able to compare your level of services to other organizations, allowing for the pursuit of new and innovative program development.

Cindy Burks, senior vice president of treatment and utilization management, John Money, senior vice president of administration, and Chip Wolf, vice president of the southwestern region, Boys & Girls Town of Missouri

B4 cultivating and Nurturing a Peak Performing Board

Location: Pratt B

This session equips board members, chief executives, and senior program leaders with the ability to nurture and interact successfully with a peak performing board. Peak performing boards must possess a strong vision of what characterizes peak performance and the tools needed to achieve that vision. This workshop includes extensive time for attendee participation throughout, including discussion about participants’ personal priority issues and concerns.

Len Iaquinta, principal, Excellence in Communications; and Betsy Vander Velde, president and CEO, The Family Conservancy

B5 using Positive Behavioral Interventions and supports to teach e ffective communication skills

Location: Calhoun

This session focuses on strategies for enhancing communication among and between youth and adults. The first component will introduce a problem-solving activity involving youth and adults designed to clearly demonstrate the many benefits of effective communication skills.

Secondly, the workshop will highlight the evidence-based practice Positive Behavioral Interventions and Supports (PBIS) and its defining principles.

Tom Kalke, PBIS project manager, Hillside Family of Agencies

B6 camden Dre Ams: A Permanent supportive housing opportunity for Youth Aging out of foster care

Location: Hopkins

Attendees will learn how one leading nonprofit, through advocacy and education, succeeded in encouraging its county to acknowledge the need for youth aging out of foster care to have a continuum of care that includes permanent supportive housing. The result was the development of an affordable housing project for teens aging out of foster care. Through the project, the Center For Family Services learned how to navigate neighborhood, city, and historic review hearings to win approval for this project. Attendees at this workshop will learn how to formulate a plan, gather neighborhood and local support, and successfully implement a project like this in their own community.

Eileen Henderson, vice president, and Richard Stagliano, president and CEO, Center For Family Services

B7 t he Data-Driven Balanced s corecard: leveling the Playing f ield

Location: Carroll

In a recent survey, CEOs of Fortune 500 companies identified strategic planning as the number one challenge facing their companies today. Leaders of complex and multifaceted agencies must constantly demonstrate effective strategic thinking and strategic management skills aimed at clear results. Nonprofit human service leaders may no longer just survive, but they must thrive in complex, strategic

environments. Participants will be exposed to hands-on tools that will enable them to more effectively position their agencies for the future. The two primary foci will be understanding and implementing the balanced scorecard approach as a strategic management tool, and utilizing data to frame and modify strategies as they implement and monitor balanced scorecard methodologies.

Todd Gordon, regional director, Cheri Rodman, continuous quality improvement coordinator, and Richard W. Rodman, associate director, The Village Network

B8

responding to the surge of Girls in Juvenile Justice: the Delaware Girls Wraparound Program

Location: Mencken

The surge in the number of girls involved in the juvenile justice system in recent decades has challenged systems to rethink how to provide these girls with effective services. The Delaware Girls Wraparound Program is a statewide innovative program that helps teen girls re-enter the community following incarceration and is based on the core principles of wraparound services. This workshop will provide attendees with an overview of the program services and information about how the program is integrated into a larger system reform initiative.

Denise Bray, consultant, Delaware Girls Initiative; and Vicky Kelly, clinical director, and Tracy Mitchell, program director, Children & Families First

B9

retention Improvement Project: A New Approach

Location: McKeldon

This is a detailed look at Children’s Home of York’s Retention Improvement Project—a unique and successful approach to high employee turnover is examined. Since the Retention Improvement Project began, turnover is tracking around 50 percent. Participants will hear firsthand how teamwork and trust between multiple departments was created, including how results have been realized in addition to the significant drop in turnover, and how staff morale and communication greatly increased. Attendees will leave with tools such as copies of Children’s Home of York’s survey questions and action plan. Steven Schlegel, human resources manager, and Ed Watson, director of residential services, Children’s Home of York

B10

take m y Boss … Please: leadership and humor in Nonprofit organizations

Location: Liberty A

Participants will hear preliminary results from doctoral research related to the experience of humor in nonprofit organizations. A review of current literature on humor and leadership will be provided, along with some relevant theories of humor and interpersonal workplace relationships. Participants will gain insights into the context in which humor often occurs in the human services setting, along with both effective and ineffective manifestations of its use. Such insights are more than pleasant diversions, as understanding how humor functions in both its positive and negative manifestations can lead to more effective leadership and help avoid negative consequences.

William Vogler, executive director, Family

Answers

Networking open house and Ice cream social

3:30-4:30 p.m.

Location: International Ballroom, Promenade, and Hall of Fame Lounge

child Welfare Policy forum

4-5 p.m.

Location: International Ballroom

Welcome reception

6-8 p.m.

Location: Baltimore National Aquarium

Continuous coach service is available to and from the hotel and the aquarium from 5:45-8 p.m. Meet in the hotel lower lobby/Liberty Street. Special thanks to Board of Child Care for sponsoring tonight’s reception.

Wednesday, oct. 29

registration/Information center

7:15 a.m.-4:30 p.m.

Location: International E Landing

e xhibits

7:15 a.m.-4:30 p.m.

Location: International Ballroom, Promenade, and Hall of Fame Lounge

continental Breakfast

7:15-8:30 a.m.

Location: International Ballroom and Promenade

Special thanks to Brown & Brown of Lehigh Valley for sponsoring this breakfast.

Plenary

Presentation: v iolence in America through a National lens

Deborah Prothrow-Stith 8:30-10:30 a.m.

Location: International Ballroom

Special thanks to FEI Behavioral Health for sponsoring today’s keynote presenter.

Break

10:30-11 a.m.

Location: International Ballroom and Promenade

Special thanks to Public Health Management Corporation for sponsoring this break.

legacy of care since 1874

A Boardof ChildCare

Preparing today’s children and youth for a healthy, productive tomorrow

• Residential care

• On-campus schools

• Day care

• Foster care

• Child and family counseling

• Adoption

• Emergency shelters

• Serving Maryland, the District of Columbia, and West Virginia

3300 Gaither Road Baltimore, MD 21244 410-922-2100

Thomas L Curcio, President and CEO Leadership Maryland Class of 2004

1/3 page square

session c Wednesday, oct. 29

11 a.m.-12:30 p.m.

C1 organizational courage: Institutional transformation t hrough a Proven model for Growth and change

Location: Liberty B

For a nonprofit organization, committing to quality means courageous leadership and a commitment to the continuous process of growth and change necessary to maintain relevance in the community. However, many nonprofits are kept from achieving sustainable growth or developing innovative programs because they lack the organizational infrastructure necessary to support change. The president and CEO of one of the largest and oldest nonprofits in the nation will discuss her proven model for growth.

Angela Blanchard, president and CEO, Neighborhood Centers

C2 s trategic Planning: creating an environment to e xecute the Plan

Location: Carroll

A new strategic plan that establishes significant new organizational directions and challenges the organization to implement the plan across a continuum of services reaching across 14 states, multiple organizations, and nearly 2,400 employees will be discussed in detail. Boys Town will share the extensive process it undertook to develop the five-year strategic plan with assistance from The Bridgespan Group. Areas of focus will include staff communication, organizational performance metrics, implementation teams, board involvement and communication, management systems and processes, and site planning processes.

Father Steven Boes, national executive director, and Daniel Daly, vice president and director for youth care, Boys Town; and Kirk Kramer, partner, The Bridgespan Group

C3 measure magic: Include Key voices, Improve services, and Prove It

Location: Hopkins

Throughout the industry there is a trend toward making outcomes evaluation a standard component of therapeutic services. If you are not currently eliciting feedback from clients about the quality, usefulness, or “fit” of individual counseling sessions on a session-by-session basis, you may soon find your organization out of step with the up-andcoming best practice standard. One organization’s journey from a medically modeled tradition that put professionals in the captain’s seat to a postmodern, social-constructionist approach where professionals listen to clients and other customers in a whole new way will be the focus of the workshop. Presenters will share a streamlined process for measuring the most critical outcomes, a process that was developed by clinicians passionate about improving the alliance between therapists and clients.

Danielle Caraway, director, Autism Support Alliance; and Candis J. Carr, associate executive director, Family & Youth Counseling Agency

C4 f rom c lients to c itizens: supporting c ivic leadership Among the People We serve

Location: Calhoun

This workshop will provide an overview of the development, planning, implementation, and evaluation of the Citizens Leadership Institute (CLI ), a collaborative program of nine human service agencies in Pittsburgh. The program is designed to support and develop the capacity of lowincome citizens so they can actively participate in civic life. Presenters will provide a brief account of the planning and development phases of this project, and will focus primarily on what is still to come. A preliminary evaluation of the results and outcomes of the CLI will be available. Greg Crowley, vice president of program development and evaluation, Coro Center for Civic Leadership; Robert Feikema, director of programs and community initiatives, Parental Stress Center; Shirley Harris, Citizens Leadership Initiative Fellow; Craig Stevens, coordinator of the Economic Empowerment Initiative, Parental Stress Center; and Barbara Witherspoon, Citizens Leadership Initiative Fellow

C5 c reating an Innovative c ross- s ystems, t ri- c ounty c ollaboration: t he child and Adolescent mobile crisis team

Location: Mencken

When two nonprofit children’s service organizations, three county entities, two state agencies, and several private donors came together to create the Child and Adolescent Mobile Crisis Team (CAMT ), the “silos” surrounding these entities were dissolved and multiple public and private funding streams were blended. Presenters will share their firsthand experiences in forming CAMT, which has a goal to establish an organized and effective community-based response to child and adolescent crises. Discussion will focus on the barriers and systemic challenges that need to be overcome if nonprofit human service organizations are to build collaboration and change the way services are delivered to children and adolescents with serious emotional and behavioral disturbances.

Sharon S. Cohen, supervisor for the Child and Adolescent Mobile Crisis Team, and Richard P. Johnson, project director for the Child and Adolescent Mobile Crisis Team, Parsons Child and Family Center

C6

A community-Based Approach to redesigning a Placement continuum of care

Location: Pratt B

Family Services of Metro Orlando will provide details about the historical benchmarks and research-based practices that were used to comprehensively implement its new vision of a continuum of care plan. The model integrated clinical and permanency best practices to dramatically “right size” a child welfare system with more than 1,500 children in out-of-home care. Actual practices that reduced residential group care by 60 percent, expanded foster care capacity by 40 percent, and reinvested more than $7 million annually

an initiative of the Alliance for Children and Families funded by The Atlantic Philanthropies

The gathering wave

A leadership opportunity

Program elements & resources

For more information, visit NewAgeofAging.org or call Jonette N. Arms at 800-221-3726.Visit us at our display right outside the main exhibit hall — and attend our workshop at the Alliance for Children and Families National Conference.

in partnerships with subcontractors will be shared. Specific practices and roles of stakeholders—including a partnership with an information technology vendor—will be clarified.

Beth

Lewis, chief operating officer, and Gregory Kurth, chief executive officer, Family Services of Metro Orlando

C7 continuous learning and Professional Development t hrough online resources for human services staff Development

Location: E.A. Poe

Attracting, developing, and retaining talented workers is a formidable challenge facing human service agencies of all sizes. Is it possible to apply the online learning approach to the human services field? Boys Town’s answer was yes. By partnering with Bellevue University, Boys Town developed a master’s-level curriculum that combines proven theories and practices with hands-on knowledge. The result, Boys Town University, is an online environment that challenges staff and encourages continuous learning and professional development.

Kevin

Murray, manager of Boys Town University, and Julie Nickolisen, continuing education manager, Boys Town

C8 the Power of the Ask

Location: Pratt A

The “donation ask” can take many different forms and take several variations before reaching the perfect version. During this interactive and engaging workshop, members of the Alliance’s Resource Development Services Advisory Committee will share their experiences with the “ask.” Presenters will share which “ask” techniques work best and explain how to tailor the “ask” to your agency and your agency’s needs.

Kevin

Cook, director of development, Andrus Children’s Center; and Barbara Ritchie, director, Griffith Centers for Children Foundation

C10 Performance management

Without the complexity of a Balanced scorecard

Location: Liberty A

In 2007, Andrus Children’s Center launched an initiative to implement a performance management system that was less complex and cumbersome than the balanced scorecard method—but produced similar results. The outcome was the implementation of a performance management process pioneered by Kevin Baum, former assistant fire chief and fire marshal for Austin, Texas. This presentation will share some of the critical lessons learned from the implementation of Baum’s performance management process, as well as how Andrus Children’s Center has been able to transform its culture from one that didn’t value data to one that not only values, but uses it. Attendees will learn about the collaborative development of a mission-driven performance management system as well as the identification of mission-critical service areas and related measures.

Cinthia Smith, research assistant, and Lorelei A. Vargas, director of policy, planning and research, Andrus Children’s Center

Networking lunch with special centennial update— Intergenerational equity: Gratitude for the Past, Planning for the future

Thomas L. Curcio, president and CEO, Board of Child Care; and Robert B. Jones, president and CEO, Children’s Aid and Family Services

12:30-2 p.m.

Location: International Ballroom

Special thanks to Boys Town for sponsoring this lunch.

session D

2-3:30 p.m.

Wednesday, oct. 29

D1 comprehensive trauma recovery services: Best Practices in the Provision of long-term trauma recovery case management

Location: McKeldon

Northern Virginia Family Service designed a highly effective model of long-term trauma care recovery services to serve victims of disasters and traumatic community incidents. During this interactive workshop, presenters will share the best practices and elements of a disaster recovery program that are needed to meet the longer-term needs of individuals, families, and communities affected by large-scale disaster. Presenters will also cover how the model can be adapted to meet ongoing community needs that stem from other traumas or smaller-scale incidents.

Stephanie Berkowitz, vice president, and Meredith McKeen, manager, Northern Virginia Family Service; and Terry O’Hara Lavoie, director of the Survivors’ Fund, Community Foundation for the National Capital Region

D2 comparative constituency voice: A Post-outcomes Approach to measuring Performance

Location: Calhoun

The Alliance for Children and Families and United Neighborhood Centers of America (UNCA) have partnered with the London-based organization Keystone to discover the benefits and uses of comparative constituency feedback in the human services field. Presenters will share Keystone’s model of constituency voice, which goes beyond participatory planning or satisfaction surveys. Constituency voice helps build systems that embed client and other constituency voices in an organization’s operations. The presenters will also share research findings around current applications of performance measurement, including a prognosis on the field’s readiness to incorporate new models of performance measurement. David Bonbright, chief executive, Keystone; and David Campbell, assistant professor, Binghamton University College of Community and Public Affairs

D3

Providing opportunities for At-risk Youth through Innovative Alternative e ducation

Location: Hopkins

Through a variety of traditional and nontraditional school settings, the Alliance for Families and Children has overseen dozens of unique programs for students in elementary, middle, and high school. This workshop will equip attendees with the tools, resources, and potential funding sources needed to begin or expand their own youth-centered prevention programs. Presenters will discuss several Alliance for Families and Children programs, including Second Chance Saturday School, a one-of-a-kind alternative to school-day suspension for middle school students. In addition to detailing the organization’s own programs, presenters will discuss more broadly applicable ideas for building community trust, developing unique programs, identifying needs, and establishing partnerships.

Paul Baldwin, prevention specialist/PCN coordinator, and Tracey Dixon, director of prevention and marketing, Alliance for Families and Children

D4 Getting the Information You Need to succeed

Location: Carroll

Given the current information-heavy age, it’s vital to cut through the global information clutter to access critical resources that can help transform an agency into a highperforming nonprofit human service organization. The Alliance’s Severson National Information Center and the

Child Welfare Information Gateway will help attendees at this workshop learn how to gain instant access to time-saving templates, cutting-edge information to understand the big picture for planning, and essential support for relevant and practical decision-making.

Patricia Brincefield, communications deputy director, Child Welfare Information Gateway; Susan Hornung, director of the Severson National Information Center, Alliance for Children and Families; and John Vogel, library services manager, Child Welfare Information Gateway

D5engaging men in fostering Domestic Peace: An AfricanAmerican community Approach

Location: Mencken

Since 2002, Family & Children’s Service’s 100 Men Take a Stand for Domestic Peace Project has engaged African American men to prevent domestic violence within their own community. Presenters at this workshop will share their experiences in partnering with public health agencies, familyand youth-serving organizations, and community groups to implement the program. Participants will receive examples of materials developed to reach target audiences and will be equipped with the information and tools necessary to explore whether civic engagement activities of this kind could expand the reach and impact of their own organizations.

James Martin, project organizer for 100 Men Take a Stand For Domestic Peace, Jeannette L. Raymond, co-manager for the Initiative for Voice Free Families, and John Everett Till, vice president of family and community programs, Family & Children’s Service

D6

Widening the circle: u tilizing Innovative service Programs and strategic Partnerships to engage the community

Location: Pratt A

Program development requires attention to vision beyond the scope and horizon of a problem- or population-oriented perspective. While successful program development must incorporate the elements of a movement capable of engaging a critical mass of interest and support, it must also be sufficiently innovative to overcome the inertia caused by entrenched problems and previous attempts to resolve them.

The “Four C’s”—convener, catalyst, collaborator, and coordinator—should be coupled with innovative ideas. This presentation will look closely at two innovative programs developed by Family and Children’s Association.

Nancy Cohan, team director, and Philip Mickulas, chief operating officer and senior vice president, Family and Children’s Association

D7 using systematic review of Data to Get on target and Inform Practice

Location: Pratt B

The Village for Families and Children uses a creative approach that has transformed the organization’s process of collecting and analyzing data from a “have to” to a “want to” mentality. Applying this uniform system of data management agency-wide has allowed the Village for Families and Children to conduct intra- and interdepartment comparisons, helping identify creative and interdisciplinary solutions for clients and the agency as a whole. This workshop demonstrates how the performancebased accountability approach has been used to measure quality, inform practice, and review outcomes.

Marie Mormile-Mehler, vice president, Toral Sanghavi, research associate, and Yvette Young, program director for Eagle House, the Village for Families and Children

D8

Nonprofit leadership Development: f rom Plan to Program

Location: Liberty B

This workshop will detail how Pressley Ridge utilized the Leadership Development Enterprise Project. Presenters will guide attendees through the project, including the rollout of the finished product, utilization of senior leadership, training of new and future middle managers, and tactics to keep on course despite inevitable hurdles. Presenters will share Pressley Ridge’s leadership competencies, comprehensive talent management review process, professional development planning protocol, mentoring program, and training. James Doncaster, senior director for organizational development, and Paul E. Tedesco, state senior director of treatment foster care and community-based services, Pressley Ridge

D9 Building a Partnership to Improve Developmental and Behavioral outcomes for children and families

Location: E.A. Poe

An innovative partnership that includes the United Way of the Capital Area, Hartford Public Schools, Hartford Foundation of Teachers, the Village for Families and Children, and Boys Town is improving developmental and behavioral outcomes for children and families. This workshop will address partnership strategies used in the program that provide adults with ways to interact effectively with children to encourage positive behaviors, prevent problem behaviors from occurring, respond effectively when disruptive behaviors occur, and to de-escalate adults’ and children’s responses during emotionally intense situations. Kimberly Martini-Carvell, senior director, family, community and clinical programming, the Village for Families and Children; and Paula S. Gilberto, senior vice president, United Way of the Capital Area

D10 Building and sustaining the stewardship of Board members through the Partnership of the Board chair and ceo

Location: Liberty A

With each new cycle of leadership, both the board chair and CEO have the opportunity to challenge the confines of “business as usual” by asking how they can fully engage the board in its responsibility to help move the organization forward. With the constantly changing dynamics of board membership, monitoring and strengthening the social stewardship of board members is an ongoing challenge, yet it’s also a mandatory task. This session will present a board development model with four areas of focus that can be applied to building and maintaining stewardship of the board: identification, orientation, sustainability, and preservation.

Gary Miller, chief executive officer, Jewish Family & Career Services; and Mindy R. Wertheimer, consultant and director of field education in the School of Social Work, Georgia State University

Behavioral health Policy forum

4-5 p.m.

Location: International Ballroom

thursday, oct. 30

registration/Information center

7:15 a.m.-12 p.m.

Location: International E Landing

continental Breakfast

7:15-8:15 a.m.

Location: International Ballroom

Special thanks to 501(c) Agencies Trust and TriNet for sponsoring this breakfast.

PUBLIC HEALTH management corporation

salutes Alliance for Children & Families and invites you to celebrate with us next month...

11 18 08 at Philadelphia’s Academy of Natural Sciences

For information, please visit PHMC.org/evolution

session e

8:30-10 a.m.

E1 sanctuary® longitudinal study: Innovation, collaboration, and frustration

Location: Pratt B

This workshop will present findings from a nationwide longitudinal study of the implementation of the Sanctuary® Model, a trauma-informed treatment and systems intervention approach. This innovative model marries treatment and organizational culture change to ensure that individuals who have experienced trauma, chronic stress, or other destabilizing events are not traumatized again by the same services and service providers who are there to help them recover. Presenters will discuss innovations and challenges in conducting the research; data and findings regarding changes in staff experiences, outcomes, and cultural shifts; and implications for future research on culture change in mental health services and service research.

Dawn Besemer, director of behavioral health and research, Mercy First; Jaimie Siler, project coordinator, and Lorelei A. Vargas, director of policy, planning and research, Andrus Children’s Center

E2 An Agency-Academic Partnership for Generating Practice e vidence

Location: McKeldon

Drawing on examples from an ongoing agency-university partnership, this workshop tackles both the steps organizations should take and those that should be avoided while developing partnerships between academic researchers and service providers. Two problems will be addressed in detail: how to build practice based on evidence when tested service models are not available or when those that are available are not appropriate to a specific agency; and how to develop the research capability to engage in this program development when an agency does not have the resources for an internal research unit or an external contract.

David E. Duffee, professor emeritus, University at Albany; and Bill Wolff, executive director, LaSalle School

E3Innovative supportive housing for Aging-out Youth: f inancing, construction, and Program Design

Location: Liberty A

As has been documented, many young people who age out of the foster care system are ill-prepared to fend for themselves. Robins’ Nest developed a supportive permanent housing program for aging-out and homeless youth at Life Link Homes. The first portion of this workshop will address how to finance projects like this by utilizing multiple funding streams. The second portion will discuss the service components of the project, including lessons learned and the challenges Robins’ Nest encountered.

Anthony DiFabio, chief executive officer, and Ruth London, chief operating officer, Robins’ Nest; and Angela Estes, chief executive officer, Life Link Homes

E4

how to maximize and e xtend Your volunteer resources to Grow Your Programs

Location: Hopkins

The foundational building blocks you will need for a successful volunteer program—recruitment, selection, orientation, training, retention, and recognition—will be examined in detail during this interactive workshop. Presenters will provide ideas for maximizing human resources, while also teaching attendees how to design job descriptions, get staff on board, provide supervision, and recognize volunteers of all ages. The speakers, who manage a successful program that involves 525 volunteers who assist 450 employees at 32 service locations, will provide information about their agency’s unique and successful approach.

Shannon Gonzalez, quality services and staff development director, and Kathy Knox, volunteer coordinator, Family Service Association

E5 creating a culture of safety: What You Need to Know About Preventing Abuse in Your organization

Location: E.A. Poe

This workshop will teach attendees about specific skills and strategies they can quickly implement in their organizations to help prevent children and vulnerable adults from abuse, staff from false allegations, and organizations from financial and legal liability. Through the presentation of Praesidium Safety Equation®, which is Praesidium’s proprietary model for preventing abuse, attendees will learn cutting-edge risk management techniques based on years of extensive research. Attendees will learn specialized techniques to screen out potential offenders, how to implement policies and administrative standards specifically designed to prevent abuse, and how to prevent drift from standards.

Aaron Lundberg,

vice president of account services, Praesidium

E6 tangible Benefits to Benchmarking: Identifying e vidence-Based Best Practices

Location: Carroll

Process benchmarking is an innovative technique that uses benchmarking data as a vehicle to the identification of potential best practices. Following a brief introduction to the concepts and methods of benchmarking, this workshop will feature a hands-on process benchmarking exercise that seeks to uncover potential best practices in a key domain of organizational performance. Participants will leave with a ranked listing of new strategies for improvement and an understanding of how to conduct process benchmarking exercises in their own settings.

Paul M. Lefkovitz, president, Behavioral Pathway Systems

E7 metropolitan family services’ Governance review Process: A look at Best Practice, t ransparency, and other Issues

Location: Calhoun

The Internal Revenue Service recently expanded the information requirements of Form 990, the Council on Accreditation introduced new guidelines, and newspaper

articles are questioning board oversight when nonprofit agencies fail. Presenters from Metropolitan Family Services will discuss their organization’s governance review process and their framework and process, covering topics such as committee membership; pro bono assistance; helpful resources; surprise challenges; work plans; and best governance principles, practices, and processes.

Eileen Scudder, partner (retired), Deloitte & Touche; and Suzanne Strassberger, vice president of government affairs and strategic initiatives, Metropolitan Family Services

E8

engaging Noncustodial, Nonresident fathers in the Parenting Process

Location: Mencken

Children born out of wedlock often suffer due to infrequent and limited interaction with the noncustodial parent. Specifically, literature suggests that the lack of frequent and consistent participation by the father results in various problems, including an increased likelihood to engage in deviant behavior. Presenters will discuss findings from a recent study of factors that impact parental involvement among African American unwed fathers. They also will describe the Child Access and Visitation Program, which helps noncustodial parents legalize their children and obtain visitation rights.

Gerry L. White, director of program development and research, and Freddie Wilson, program manager for Parenting Time Visitation Program, Families First

E9

the 12 Biggest m yths of cause marketing

Location: Pratt A

This entertaining and no-holds-barred workshop explores the myths that so many nonprofit marketers blindly follow—from the so-called “importance of testing” to the perceived “stupidity of consumers,” from the value of “playing it safe,” to the myth that “you need a lot of money” for your message to be heard. This discussion is full of entertaining nonprofit advertising and guerilla marketing examples that challenge the status quo. Along the way, you will laugh, you will cry, you’ll cringe, and you’ll smile.

Gary Mueller, executive vice president and creative director, BVK Advertising, and founder of Serve Marketing

E10

Growth through mergers and Acquisitions: A case study of success

Location: Liberty B

In 10 years, Hillside Family of Agencies grew from a single provider with revenues of $35 million to a diversified system of eight corporations with a collective revenue of more than $120 million. This workshop will present a real-life case study of how Hillside expanded and thrived through a well-conceived and implemented plan of structural growth. The focus will be on how to select and evaluate potential partners, how to design an appropriate structure, and how to work through technical and political issues.

Clyde Comstock, chief operating officer, Hillside Family of Agencies; and Eric Stonehill, managing director of health and human services, HB Solutions

Break and victoria rowell Book signing

10-10:30 a.m.

Location: Promenade

Special thanks to Child Welfare Information Gateway and Bellevue University for co-sponsoring this break.

Plenary Presentation:

the Women Who raised me

Victoria Rowell

10:30 a.m.-12 p.m.

(Book signing to follow)

Location: International Ballroom

Wrap up and e valuations

12-12:15 p.m.

Location: International Ballroom

Box lunch

12:15 p.m.

Location: Promenade

Post-conference

medicaid: the New focus of o versight and enforcement by the center for medicare & medicaid services

thursday, oct. 30 from 1-4 p.m.

Location: Pratt

The Deficit Reduction Act (DRA) includes a number of provisions for additional oversight, audit, and investigative monies that will be directed solely toward Medicaid. The implications this will have for providers of children’s services are significant, especially with regard to the relationship between the Medicaid program and state child welfare systems. This workshop will review the latest federal regulations regarding mental health rehabilitation services as well as recent audit findings that impact children’s systems of care. There is an additional fee of $75 for this event.

Mary Thornton, president, Mary Thornton & Associates

Special thanks to Maryland Association of Resources for Families and Youth, and the Community Behavioral Health Association of Maryland for co-sponsoring this post-conference session.

thursday, oct. 30/friday, oct. 31

1-6:30 p.m. / 8:30 a.m.-3:30 p.m.

civic engagement leadership Institute

Location: Annie E. Casey Foundation (701 St. Paul Street, Baltimore, MD 21202)

Shuttle service available from the Sheraton Baltimore City Center.

COA Congratulates the Alliance for Children and Families on Its 2008 Conference

Schedule

Noon-5 p.m. National Leadership Institute – Carroll

monday, oct. 27

2-7 p.m. Registration/Information Center – International E Landing

tuesday, oct. 28

7:15 a.m.-4:30 p.m. Registration/Information Center – International E Landing

7:15 a.m.-4:30 p.m. Exhibits – International Ballroom, Promenade, and Hall of Fame Lounge

7:15-8:15 a.m. Continental Breakfast – International Ballroom and Promenade

8:15-8:30 a.m. Welcome Address: Peter Goldberg – International Ballroom

8:30-10:30 a.m. Opening Plenary: Douglas W. Nelson – International Ballroom

10:30-11 a.m. Break – International Ballroom and Promenade

11 a.m.-12:30 p.m. Session A Workshops

12:30-2 p.m. Awards Luncheon – International Ballroom

2-3:30 p.m. Session B Workshops

3:30-4:30 p.m. Networking Open House and Ice Cream Social – International Ballroom, Promenade, and Hall of Fame Lounge

4-5 p.m. Child Welfare Policy Forum – International Ballroom

6-8 p.m. Welcome Reception – Baltimore National Aquarium

Wednesday, oct. 29

7:15 a.m.-4:30 p.m. Registration/Information Center – International E Landing

7:15 a.m.-4:30 p.m. Exhibits – International Ballroom, Promenade, and Hall of Fame Lounge

7:15-8:30 a.m. Continental Breakfast – International Ballroom and Promenade

8:30-10:30 a.m. Plenary: Deborah Prothrow-Stith – International Ballroom

10:30-11 a.m. Break – International Ballroom and Promenade

11 a.m.-12:30 p.m. Session C Workshops

12:30-2 p.m. Networking Lunch with Special Centennial Update — Intergenerational Equity: Gratitude for the Past, Planning for the Future – International Ballroom

2-3:30 p.m. Session D Workshops

4-5 p.m. Behavioral Health Policy Forum – International Ballroom evening free

thursday, oct. 30

7:15 a.m.-Noon Registration/Information Center – International E Landing

7:15-8:15 a.m. Continental Breakfast – International Ballroom

8:30-10 a.m. Session E Workshops

10-10:30 a.m. Break and Victoria Rowell Book Signing – Promenade

10:30 a.m.-Noon Closing Plenary: Victoria Rowell – International Ballroom

12-12:15 p.m. Wrap up and Evaluations – International Ballroom

12:15 p.m. Box Lunch – Promenade

1-4 p.m. Medicaid: The New Focus of Oversight and Enforcement by the Center for Medicare & Medicaid Services – Pratt

1-6:30 p.m. Civic Engagement Leadership Institute – Annie E. Casey Foundation

friday, oct. 31

8:30 a.m.-3:30 p.m. Civic Engagement Leadership Institute – Annie E. Casey Foundation