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Fall2014014 The Chamber and Q5 prepare for the next year and set plans in motion to make big things happen in Springfield for 2015!





Q5 in action • Great Member Services

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advancing care by design The Memorial Medical Center Expansion Project

Memorial Medical Center’s historic expansion will transform how we deliver care to the hundreds of thousands of patients we serve each year. We will offer our patients enhanced privacy and safety while improving comfort and accommodations for families and visitors. With completion planned for early 2016, the project includes: Renovated main entrance and lobby for safer, more convenient access Patient Care Tower with dedicated floors for cardiac, orthopedic and intermediate care 114 private patient rooms with a focus on safety, privacy and noise reduction Expanded, private pre-procedure and surgery recovery bays and six new operating rooms The Memorial Center for Learning and Innovation specifically designed for learning, innovation and professional development Stay up-to-date with Memorial’s Advancing Care by Design expansion project. | | (217) 588–2109

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GREATER SPRINGFIELD CHAMBER OF COMMERCE BOARD OF DIRECTORS 2014 Executive Committee Chairman.............................................................Tom Fitch Harold O’Shea Builders Chairman-Elect.................................... Sheryl Daugherty Arizona Tile Company 1st Vice Chairman.......................................Elena Kezelis Memorial Health System Secretary/Treasurer ..................................Cheryl Martin Kerber, Eck & Braeckel LLP Immediate Past Chairman .................................Jeff Ball Hanson Professional Services, Inc. At-Large Directors R. Lee Allen........................... Brandt Consolidated, Inc. Jim Britton...........Express Employment Professionals Pamela Frazier................................... All In One On-Site Wash & Detail Tom Gihl..........................................Illinois National Bank Jennifer Gill..........................................Springfield Public School District #186 Matt Lamsargis..................Springfield Running Center

Wayne Utterback/The Chamber

Karen Paisley.... Underfanger Moving & Storage, Inc. Janette Peak ................................PJP Auto Enterprises Dave Olejniczak................................ St. John’s Hospital Dr. Diane Rutledge . ....................................... Large Unit District Association

Growing our economy A farmer in Chatham works to collect his harvest earlier this fall. Agriculture is a driving force in Sangamon County’s economy.

Tim Smith............................ Evan Lloyd Associates, Inc. Jim Sullivan.................................................. Design Ideas Dr. Charlotte Warren................................... Lincoln Land Community College

On the Cover Quantum Growth Partnership continues doing great work in Sangamon County

4 Affiliate Directors Aaron Sapp................................ Leadership Springfield Illinis National Bank Merle Shiffman................................Business/Education Partnership of Sangamon County Barb Weatherford...................................... Ambassadors Town and Country Bank Tim Welch ............................................Young Springfield Professionals Network Bank of Springfield Ex-Officio Directors Troy Benavides.................................... Springfield Hotel and Lodging Association

Member Services 5 7 10

Chamber’s online job board available to help member businesses Chamber membership provides a strategic partnership Member Milestones


Small Business Toolkit resources are available on Chamber website Find your BIGG Success

Commissioner David Mendenhall...............Sangamon County Board


Ribbon Cuttings & Groundbreakings

Brian Oaks..............Prairie Capital Convention Center

Member Profiles


Gina Gemberling......................Springfield Convention & Visitors Bureau Mark Hanna .................... Springfield Airport Authority Hon. J. Michael Houston ...Mayor, City of Springfield

Victoria Ringer................... Downtown Springfield, Inc. Tim Rowles....................................The Springfield Black Chamber of Commerce



Hospital Sisters Mission Outreach


SBW Boutique and Gifts




Economic Development Economic Outlook Survey results reveal positive expectations for Sangamon County Q5 announces new website for economic development

18 19

Workforce & Education Workforce assessment results revealed


Community Impact Gateway beautification planning project completed with the help of Q5


Development Policy Development Policy Council helps streamline erosion control ordinance


Diversity Development The Springfield Project begins restoration on historic Taylor House Diversity Development Council adds three to roster

23 23

GSCC Staff Joshua Collins................................Director of Business and Community Development Kathy Costa............. Membership & Advertising Sales Representative Julia Donohue....................................... Events Manager David Earhart........Vice President - Member Services Sarah Graham...Director of Workforce Development Chris Hembrough............................President and CEO Alex Liberatore........................Administrative Assistant Paul Marsh......................................... Research Manager Jim Nelson............. Manager of Business Retention & Expansion Tom Owen............ Membership Sales Representative Lisa Schafer.......................Vice President - Operations Sharon Theison.................................. Director of Events . & Leadership Springfield Wayne Utterback............... Communications Manager

The Greater Springfield Chamber of Commerce Quantum Growth Partnership 1011 S. 2nd Street Springfield, Illinois 62704 217.525.1173 |

UPDATE (USP 703 630) is published quarterly by The Greater Springfield Chamber of Commerce, 1011 S. Second Street, Springfield, IL 62704. $6.00 of annual dues for members covers yearly subscriptions. Periodical postage paid at Springfield, IL. POSTMASTER: Send address changes to UPDATE, 1011 S. Second Street, Springfield, IL 62704.

Transformational Leadership The Strategic Leadership Council moves ahead with great new programs and initiatives






On the Cover

Quantum Growth Partnership continues doing great work in Sangamon County The Quantum Growth Partnership, known as Q5, is the economic development arm of The Greater Springfield Chamber of Commerce. Public, private, and nonprofit sectors have come together with the following goal: to grow Sangamon County by improving our ability to create jobs, attract talent and make capital investment. Q5 impacts our community in many ways through its five strategies: Economic Diversification; Workforce & Education; Community Impact; Diversity Development; and Transformational Leadership.

Economic Diversification Through Economic Diversification, we’ve been working to study our local economy to identify trends and areas that need our focus. One of the ways we have worked to build our local economy is the launch of a new economic development website for Sangamon County, www.SpringfieldAdvantage. org. It serves as a one-stop-shop for site selectors and business owners looking to learn more about our community. It allows us a chance to advertise what we offer in a direct and concise way. The website features site maps, statistical information and reports that are constantly updated. Learn more about this on page 19.

Workforce & Education Our Workforce & Education Council has also been hard at work, having recently completed a workforce assessment study. The analysis of the area’s workforce helps organizations decide if they can find workers in the area, if the workforce has specific skills and/or experience and how much these workers will cost. This information can help current companies who want to expand in the Sangamon County area. See what we discovered in the study on page 20.

Development Policy The Development Policy Council (DPC) recently worked with the City to streamline the erosion control ordinance and roll back the fee schedule. Currently, Springfield charges much higher fees than our neighbors in central Illinois. The DPC partnered with the City, local real estate agents, developers, homebuilders and engineers to reduce fees and cut through some bureaucratic red tape. Learn more about this on page 22.

Diversity Development Diversity Development is making strides in our community as well. Recently, The Springfield Project acquired the historic Taylor House

at 902 S. 12th St. and will work to renovate it. This important home carries a rich history that is intertwined with the community of Springfield. You can read more about it on page 23.

Transformational Leadership In terms of Transformational Leadership, the Strategic Leadership Council (SLC) is identifying what we could consider game-changing ideas to reshape the potential for business development. The SLC is involved in many ongoing programs ranging from a task force to assist Springfield Public Schools to our Economic Gardening Program. We’ve got a wrap up on page 24 to tell you more about it. It is through these efforts that Q5 continues to work tirelessly to enhance Springfield and Sangamon County’s economy and community. The main goal of our efforts is to continue to make our area a better place to live, work and play. If you want to know even more about Q5, feel free to visit The Chamber’s website at or call The Chamber at 217-525-1173..

Community Impact Seeking to boost not only our economy, but also our quality of life in our community, Q5 is also focusing on Community Impact. During the second phase of Q5, many business leaders talked about the need to enhance our community’s aesthetics with a particular emphasis on corridors into our community. Q5 decided to target First & Sixth Street between Stanford Avenue and Ash Street to develop a beautification plan that could be implemented at an affordable cost. Learn more on page 21. 4

Wayne Utterback/The Chamber

JPMorgan Chase Bank’s James Glassman speaks to a packed house at the Economic Outlook Breakfast Sept. 29 at University of Illinois Springfield. Q5 assists in funding the study. Read more about the Economic Outlook Survey results on page 18. CHAMBERUPDATE |



News and Events

Chamber’s online job board available to help member businesses Two of the greatest challenges for any business are hiring the right people and keeping them. Employees, and more importantly their contributions, are a business' most important assets. The Greater Springfield Chamber of Commerce has a job board on our website to assist member businesses in finding the right people to fill their job openings. The Chamber’s Job Board is an exclusive, free benefit for members. This tool assists employers searching for talent and job seekers who possess the skills needed to fill available positions. Only Chamber members can post job openings. The Job Board can be found under the Membership link on the Chamber’s home page,

Benefits of Posting a Job Opening on The Chamber’s Job Board • Quick and easy method of looking for candidates • Cost effective • Employers can review resumes of jobseekers who have elected to post their resumes Are you ready to hire employees? To hire the best, you’ve got to make it easy for the best people to apply. Many of today’s applicants don’t read newspapers or go from store to store filling out applications. They sit down at the computer and start searching online. The Chamber’s Job Board can connect you with talented, skilled job seekers in just a few clicks. Here’s how:

Procedure for Posting a Job • The username and password for your business is needed to login and post the positions (call the Chamber office for the username and password if unknown). • Complete the online form with the details of your job posting (an official position description can be linked to in the information provided). • Job posting will remain active for 30 days from the date that it goes live on the website (unless the Chamber



is notified to take posting down or extend posting length).

Job Board Guidelines • All Job Board posts will be reviewed and approved by a Chamber staff member within three business days. • All position submissions are subject to the discretion and approval of Chamber staff. • Postings to the Job Board are a free benefit of membership for all Greater Springfield Chamber members.

Job Seekers Individuals seeking employment or looking to change careers can search and review all jobs posted by Chamber member businesses. Resumes of jobseekers can also be uploaded for review. Each job listing includes information about the job and details about how to apply for a position. For questions or assistance in posting job openings, please contact David Earhart at (217) 525-1173.


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News and Events

Getting connected

Wayne Utterback/The Chamber

Tara Matheson strikes a pose at Business Blast Oct. 16. Matheson, of Central Illinois Community Blood Center, was one of many Chamber members having fun while building new relationships.

Wayne Utterback/The Chamber

Brad and Julie Zara speak during the Meet the Entrepreneurs event, held Sept. 3. The Zaras spoke about their experiences of starting a business in Springfield.

Lisa Schafer/The Chamber

Wayne Utterback/The Chamber

An event attendee checks out the Qdoba Mexican Grill booth at the Plae Dae Picnic, held at Knight’s Action Park Sept. 18. Food and music were plentiful and the weather was perfect. Plae Dae is a fantastic way to network in a relaxed environment.


From left, Mark Selvaggio, Selvaggio Ornamental & Structural Steel, Inc.; Rob Newbold, Illinois Manufacturing Excellence Center and Luke Schuette, Lamboo, Inc. connect at the manufacturing industry event Oct. 23. These events are great opportunities to meet other professionals in your field.




News and Events

Chamber Membership provides a strategic partnership By being a Chamber member, your business or organization has made a statement that you care about and support your community! You and your employees reside in the community and the quality of life of that community matters. Membership is an investment in your business and a commitment to the success of our area’s future growth and well-being.

Membership is an effective business strategy Members often view their affiliation with the Chamber as providing them a strategic partnership and the opportunity to leverage their membership to be viewed as a good corporate citizen. As a trusted source for business information, the Chamber’s website is searched by more than other Chamber members. Chamber membership enhances a business’s credibility, provides an opportunity to promote their company’s brand and acts as a “seal of approval” within the community.

Purchase products and services from members Whenever possible, members are encouraged and should want to purchase their products and services from their fellow Chamber members. One of the benefits member


According to a national study, consumers are 80% more likely to purchase products and services from a business they know is a member of the local chamber of commerce. businesses should expect to receive is the support of other like-minded businesses. It’s as simple as ABC – Always Buy Chamber! Member to member buying makes sense. It helps create jobs and grow the local economy.

Online member directory The Chamber’s online member directory is a great tool to use to identify member businesses that offer the products or services you desire. Businesses can be found in two different ways, either by business name or keyword, or by business category. The member listings in the directory include contact information, a website link and a map link. The directory listing itself is an important benefit of membership as it includes search engine optimization and improves the ability to find your business in a Google search.

Top keywords searched in online member directory January – October 2014

1. Restaurants 2. Insurance 3. Contractors 4. Banks 5. Tax prep

6. Construction 7. Automotive 8. Accounting firms/Accountants 9. Real Estate 10. Security

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Member Profile

Hospital Sisters Mission Outreach Executive Director Georgia Winson Why was the organization created? “Developing world countries have a desperate need for medical supplies and equipment. Patients in many countries lie on dirt floors while doctors and nurses work without gloves. Surgical instruments, anesthesia machines and basic x-rays are not available. Mission Outreach was created to ensure that developing countries receive high quality supplies and equipment that meet their unique needs. Needs assessment and regular communication with recipients is central to the Mission Outreach process.”

How does the organization work? “We receive donated supplies and equipment from 60 different hospitals, 18 clinics and manufacturers. The equipment and supplies are sorted, packaged and placed in online inventory. Hospitals and health workers in the developing world receive a password that allows them to choose what is needed from our 800 page online inventory. It works much like ordering from Amazon, except they fill a 40-foot shipping container instead of a cart!”

A volunteer prepares items to ship to those in need at the Mission Reach warehouse.

What makes your organization unique?

What is the Hospital Sisters Mission Outreach focusing on at this time?

“Thousands of volunteers have worked at Mission Outreach sorting supplies. Donated supplies are triple-sorted, first by expiration, then into one of 26 general categories. The final step is unique as we take the general categories and further sort them into unique items (e.g. specific size needles, type of bandages, etc.) People get exactly what they need.”

“Mission Outreach will send approximately fiftyeight 40-foot shipping containers of medical supplies and equipment during fiscal year 2014. Eight containers will be sent to countries affected by the Ebola virus. Mission Outreach has launched a special campaign to obtain the $250,000 necessary to cover all costs of the eight Ebola relief shipments including product Samantha-Chamber_Layout 1 10/17/14 1:50 PMstorage, Page 1 coordination, acquisition, packaging, shipping and in-country transportation.”

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Member Profile

SBW Boutique and Gifts Owner and Founder Wendy Davis

What are your long term goals for the business?

How did your business get started? “Growing up, I made my own clothing and I soon began making clothing for others at request. I later studied communications and began working in radio. When a friend asked if I could make her an item of clothing, it led to other requests. Eventually, I left my job in radio and started making custom clothing again at a shop I opened in Rockford.”

“I actually opened the business here accidently. I had a trunk show to introduce the expansion of our online boutique. That show took place at the Red School Mall. The landlord called after the trunk show and said that the space was still open and that I should think about moving in. I ended up trying it out and renting the space month by month. Pretty soon, we started growing clientele. As the goal was to grow the business, it now includes the boutique. ”

What is your business’s best quality?

Why is your business unique?

“From the beginning, customer service has always been a top priority. I wanted the person I would make an item for to feel like I knew what they wanted, and I would try to give them even something more than they had hoped. I have limited the work with custom items recently. Now, I focus on the boutique and finding unique items that delight our customers.”

“We have many items you cannot find anywhere else in Springfield. Customers have called us a hidden treasure.”

items that contribute to charity. Many of these items are things you cannot find anywhere else and the effort and detail is amazing.”

What kind of items do you carry? “We carry many unique items. We have collections of jewelry, clothing, and other items made by local artisans. These items are oneof-a-kind. We also have fair trade items (trade in which fair prices are paid to producers in developing countries), global crafts and some

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Big enough to help. Small enough to care. The experience to know what matters.

E.L. Pruitt Co. is a leading provider of HVAC systems, plumbing, piping and fire protection for commercial, industrial and institutional clients in Illinois.

CEFCU® Business Services Jeff Ambrose • 217.546.2010

IL Plumbing License #058-99730 IL Fire Sprinkler License # FSC-0028 Federally Insured by NCUA CHAMBERUPDATE |




News and Events

Member Milestones

Continuous Years of Membership

The list below represents businesses and organizations in which their Chamber membership anniversary month falls between March and September, are in good standing and have been members of The Chamber for 20 years or more. Thank you for your important support of The Chamber and the business community.

Celebrating 60+ Years Celebrating 40+ Years

• Central Illinois Community Blood Center

• American General Life Companies

• Bisch Funeral Homes

• American Red Cross - Illinois Capital Area Chapter

• Brown, Hay & Stephens, LLP

• Community Bankers Association of Illinois

• AT&T

• Brown, Hay & Stephens, LLP (Jeffery Wilday)

• Crawford, Murphy & Tilly, Inc. (George Cain)

• Crawford, Murphy & Tilly, Inc.

• Bunn-O-Matic Corporation

• Evans Construction Company

• Coca-Cola Refreshments USA, Inc.

• Express Employment Professionals

• H. D. Smith, Corporate Office • Illinois Municipal League • Illinois Telecommunications Association

• Glenn Brunk Stationers, Inc. • Graham & Hyde Architects, Inc. • Illinois Chamber of Commerce

• Jones-Blythe Construction Co.

• Key Outdoor, Inc. Advertising

• Mid-West Family Broadcasting

• Mid-West Truckers Association, Inc.

• Morgan Stanley • Security Bank • Sentinel Insect Control Laboratory • Sorling Northrup • Springfield Airport Authority • Springfield Clinic, LLP • Springfield Electric Supply Company

• Pehlman & Dold, P.C. • SIU School of Medicine • Southern Wine & Spirits of Illinois/ Midstate Division

Celebrating 30+ Years • Anderson Electric, Inc. • B. J. Salons Inc.

• Springfield Metro Sanitary District

• Barney's Furniture, Inc.

• Sutton Siding & Remodeling, Inc.

• Bekins Van Lines/Springfield Van and Storage Co.

• Sysco Central Illinois, Inc. • Wells Fargo Insurance Services USA, Inc. • Wiley Office Furniture

• Blakley Lawns, Inc. • Central Illinois Builders of AGC

• Farmers Insurance Group (R. Allan Hamilton) • Hart-Clayton, Inc. • Hillier Records Management Company • Hilton Springfield • Illinois Education Association • Illinois Funeral Directors Association

• McGladrey (Mark Tomaw) • Mental Health Centers of Central Illinois • Modern Mailing & Printing Services, LLC • National Federation of Independent Business-Illinois • Oak Terrace Healthcare Center • P. H. Broughton & Sons, Inc. • Prairie Capital Convention Center • RE/MAX Professionals • RE/MAX Professionals (Beverly Collins) • Republic Services • Saputo's Italian Foods • Shop-N-Save

• Illinois Society of Association Executives (ISAE)

• Sikich LLP (Gary Neubauer)

• Illinois Times

• Springfield Education Association

• Jim Herron, Ltd.

• Standard Mutual Insurance Company (James Theis)

• Junior League of Springfield, Inc.

• Spinner Specialty Awards

• Laketown Automotive Sales & Service, Inc.

• State Farm Insurance (Ron Mays)

• Lewis Memorial Christian Village

• Vono Medical Supplies

• Little Johnny's, LLC

• Westbrook Apartments

• Mansfield Electric Company

• Y-T Packing

• Truman L. Flatt & Sons Co., Inc.

• March of Dimes Foundation • McGladrey MARIAN AND ALBY love living at Concordia Village. “We think it has everything. We are impressed with the food and all the choices Concordia Village offers. Most of all, everyone is friendly with a great sense of humor!”

• Robert D. Wire, Civil Engineer (retired)

Celebrating 50+ Years

We’re on the grow again!

• Ameren Illinois

Concordia Village Senior Living is expanding to meet your

• Federated Funeral Directors of America

living apartment homes with under-building parking, and

needs. Our expansion plans include 67 new independent a Wellness and Arts Center featuring an Indoor Pool, Art

• Lee/O`Keefe Insurance Agency, Inc.

Studio, Fitness Center, Game Room, and much, much more!

To learn more about our exciting next phase call 217.793.9429 today!

• Pleasant Nursery, Inc. • St. John's Hospital • Sangamon County Farm Bureau • WCIA / WCIX (CBS) Nexstar Broadcasting, Inc.

4101 W. Iles Ave. | Springfield, IL 62711 Independent Living | Assisted Living | REACH Short Stay Rehab | Long Term Care


CV14296 Chamber Update Ad - 7.75” x 5.25” - Due 04.11.14




News and Events

Celebrating 20+ Years • Allied Plumbing & Heating

• Griffitts Construction, Inc. • Hanson Professional Services Inc. (Robert Cusick)

• Kerber, Eck & Braeckel LLP (Deborah Ringer)

• Hon. Raymond Poe, Illinois State Representative

• Lake Springfield Marina

• Quinn, Johnston, Henderson & Pretorius

• Harold O'Shea Builders

• Landmark Ford, Inc.

• HIP Advertising

• Laser Innovations, Inc.

• Barber, Segatto, Hoffee, Wilke & Cate

• Hinshaw & Culbertson LLP (James Lestikow)

• Lawrence Education Center

• Bard Optical

• The Hope Institute for Children and Families

• American Central Insurance Services, Inc.

• Better Business Bureau of Central Illinois

• Humphrey's Market • Illinois Chapter - National Electrical Contractors Assoc.

• Big R of Springfield

• Illinois Educators Credit Union

• Bird Armour, LLC

• Illinois Pork Producers Association

• Brandt Consolidated, Inc.

• Illinois Principals Association

• Buckhart Sand & Gravel Co.

• Kerber, Eck & Braeckel LLP (J. Marc Carter)

• Cabinetland of Springfield • Calvary Academy

• Kerber, Eck & Braeckel LLP (James Hagerman) • Kerber, Eck & Braeckel LLP (Cheryl Martin)

• Carrollton Bank

• M. J. Kellner Co., Inc. • Marine Bank Administrative Office • Mario's Italian Restaurant & Pizzeria

• Big Brothers Big Sisters of the Illinois Capital Region

• Buraski Builders, Inc.

• Lincoln Library

• Martin Engineering Company • Mel-O-Cream Donuts International, Inc. • Michael von Behren Builder, Inc. • Morton Buildings, Inc. • Nicoud Insurance

• Resource One Office Furnishings & Design • Richardson Manufacturing Co. • Sacred Heart-Griffin High School • St. Joseph's Home of Springfield • Sangamon County Regional Office of Education • Sikich LLP (Thomas Bayer) • Springfield Art Association • Springfield Public School District 186 • Springfield Urban League, Inc.

• Standard Mutual Insurance Company

• Northwestern Mutual

• Taco Gringo, Inc.

• Par-A-Dice Hotel Casino

• U.S. Bank, N.A.

• Pitney Bowes, Inc.

• Williamsville State Bank and Trust

• Central Illinois Foodbank, Inc. • Charles E. Robbins REALTOR (Douglas Kent) • Charles W. Adams Developer • Chatham Hills Apartment Homes • Computer Help! • Cowan, Epperson & Associates, P.C.


• Crowe Horwath, LLP • Davis Financial Group • EOS/Springnet1 • Gateway Foundation • Giganti & Giganti Fine Jewelry • Girl Scouts of Central Illinois • Golf Discount of Springfield


• Gorham's, Inc. • Greene & Bradford, Inc.

IT Consulting • Hardware Sales • Software Sales • Cloud Services • Managed Services Network Security • Wireless Solutions • Video Surveillance • VoIP Phone Systems • Service & Support – Quincy – 217.228.6180 CHAMBERUPDATE |




News and Events

Small Business Toolkit resources are available on Chamber website The Chamber’s Small Business Toolkit is your source for local, state, federal and best-of-the-web resources to assist and grow your business. You will find links to free business counseling, loan programs, government and legal requirements, help with hiring and training employees and more. There are over 600 FREE and low-cost resources to help local businesses and entrepreneurs. You will find information on topics such as:

The Small Business Toolkit is a great place to find ways to keep your business...

Local, state and federal resources to grow your business: • Local, State, and Federal Funding Programs • Easy ways to Go Green • Marketing and Selling Resources • Disaster Prevention and Recovery • Training Programs for Owners and Employees • Business Plan Resources • Resources for Specialized Industries

n Local and online business training resources

Tools and resources to hire, manage and train employees: • Forms needed to become an employer, hire employees, and comply with ongoing requirements • Job description tools • Workplace ergonomic tools • Employee manual template • New Hire Email service provides new employees required forms • Safety resources

n Links to one-on-one help for manufacturing improvements

Find your BIGG Success As a member of The Chamber, you have access to a complete library of advice designed with businesses like yours in mind. The Chamber has a partnership with BIGG Success, a leader in business education. BIGG Success has built the Entreprenurturing™ Center to help business owners get more done by finding their focus; make more money, more dependably; find freedom and fulfillment by doing more of what you love; and live life on your own terms. Chamber members can sign up for free access to the Entreprenurturing™ Center. It’s a benefit of being a member of our Chamber. Simply visit our Small Business Programs page at, located in the Small Business section, to sign up and begin receiving FREE entreprenurturing™. It takes only seconds. In addition, look for a weekly business tip (or BIGG Tip) in The Chamber’s Weekly Digest email sent each Wednesday. You’ll get a quick tip with a tangible takeaway to help you achieve personal, professional and financial success. 12

To visit the Small Business Toolkit, visit The Chamber’s website,, and hover your cursor over the Small Business link.

n Using social networking to promote your business n Six Sigma quality for small business

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(217) 535-3246




News and Events

Hillier Moving Ad 1-2 H (Fall 2012).pdf



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News and Events

Ribbon Cuttings & Groundbreakings


66 Chiropractic 2327 S. Dirksen Parkway (217) 544-3628

Abe’s Hideout 2301 S. Dirksen Parkway (217) 679-2044

AeroKnow Museum 900 N. Airport Drive (217) 331-3661

Bright Star Equestrian Centre 13922 State Highway 97, Petersburg (217) 415-0431

Capitol ReUse Center 2130 E. Clearlake (217) 679-0504

Central Illinois Community Blood Center 2801 S. 10th St. (217) 753-1530

Craft Beer Bar 430 E. Monroe Street (217) 652-1164

Duffy & Associates 2305 S. MacArthur Blvd. (217) 679-0937

Giganti & Giganti Fine Jewelry 3325 Robbins Road (217) 793-3300

Glowgolf Games White Oaks Mall (217) 726-8942

Goals Indoor Sports/Reball 3604 N. Peoria Road (217) 789-4625

Gold Dust Gaming 2309 S. Dirksen Parkway (217) 679-1789




News and Events

Ribbon Cuttings & Groundbreakings

Governor’s Ballroom/5 Flavors (217) 787-4654 101 E. Adams St.

Infrastructure Engineering, Inc. 806 S. 11th St. (217) 670-1065

Korean War National Museum 9 S. Old State Capitol Museum (217) 523-7230

Ladage’s Luxurious Lawns 502 Goldenrod Drive (217) 638-7235

Landis Enterprise Domestic Services (217) 525-5727

Midwest Allergy & Sinus Asthma (SC) MASA 2151 W. White Oaks (217) 717-4404

Mirror Art Hair Design 3250 Ginger Creek Drive (217) 546-9545

Moscardelli Safe Sales, Delivery and Installation 122 North Grand Avenue (217) 523-7233

Penn Station East Coast Subs 2526 N. Dirksen Parkway (217) 670-0389

T. K. Partners & Associates 207 W. Laurel St. (217) 585-6990

Vibra Hospital of Springfield 701 N. Walnut St. (217) 528-1217

Wendy’s 1250 Toronto Road (217) 529-9455




Economic Development

Economic Outlook Survey results reveal positive expectations for Sangamon County Twice a year, Q5 and The University of Illinois Springfield Survey Research Office collaborate to bring you the Sangamon County Economic Outlook Survey. The study aims to gauge Sangamon County’s expectations and opinions of the local economy through a series of phone, mail and webbased questionnaires. The Fall 2014 survey received over 200 respondents from 14 different sectors representing private, public and non-profit Sangamon County employers. When asked about the economic outlooks for their own individual firms, their firm’s sectors, and Sangamon County overall, local employers are positive. This trend of positivity continues from

previous surveys, and the outlook for Sangamon County overall is improved.

>>> To read about the rest

of the findings of the Fall 2014 Sangamon County Economic Outlook Survey, visit the new Q5 website Research Center at www. research_center to view the full report. In the topical section of the survey, respondents were asked to evaluate certain strengths and weakness

of doing business in Sangamon County by identifying 23 factors as either assets or liabilities. Of the various items listed, local employers indicated the greatest “assets” to the community to be access to quality healthcare services and facilities as well as to proximity to colleges, universities and technical schools. Respondents identified some the greatest “liabilities” to include state taxes on business and the cost of worker compensation. To read about the rest of the findings of the Fall 2014 Sangamon County Economic Outlook Survey, visit the new Q5 website Research Center at research_center to view the full report.


















WUIS-ad-7.75x525.pdf 1 7/2/2014 10:25:34 PM



Economic Development

Q5 announces new website for local economic development Q5 staff made updating the existing economic development website a priority in 2014. Our new website,, went live and is being used to promote Springfield and Sangamon County to site selectors who will be able to find sites, buildings and important data about Sangamon County. The website will be maintained and updated by Q5 staff to ensure that content is relevant and useful in efforts to attract businesses to Sangamon County. Q5 staff will also utilize Search Engine Optimization programs to ensure the Springfield Advantage website can be easily found by site selectors and real estate developers as the one-stop-shop for economic development information in Sangamon County.







Workforce Sustainability

Workforce assessmnet results revealed For the first time since 2007, a workforce assessment has been completed to uncover crucial information about the local labor force. The workforce assessment was conducted by The Pathfinders firm of Dallas, Texas. The analysis of the area’s workforce helps organizations decide if they can find workers in the area, if the workforce has specific skills and/ or experience and how much these workers will cost. This information can help companies who want to expand in the Sangamon County area. Additionally, workforce assessments are a key component for site selectors considering a specific city for a possible location. Information was obtained from area companies and residents in the region. Fifty-five companies from Menard and Sangamon counties were chosen to survey. Information was also gathered from individuals in the Springfield region based on age, household income and zip codes. Some of the key findings were that the area has approximately 148,500

civilian workers in the labor shed, which consists of Cass, Christian, Logan, Menard and Sangamon Counties. A new or expanding employer has a pool of roughly 35,700 underemployed and unemployed workers from which to choose. That figure derives from the number of underemployed (21,500) and unemployed (14,200) workers in the

> > > A d d i t i o n a l l y,

workforce assessments are a key component for site selectors considering a specific city for a possible location. Springfield area. Twenty-one percent of the underemployed and 15 percent of the unemployed actively seeking work have bachelor degrees or higher. The majority of unemployed individuals are ages 25-34 and 59 percent of the unemployed are male. Sixty-five percent of employers rate the local public schools as good, and 90 percent of employers

feel the colleges/universities, tech and trade schools are good to excellent. Lastly, 79 percent of employers surveyed stated they had company locations in other regions of the US, and rated the Springfield area operations comparable to or better in terms of profitability and production. The assessment contrasts the Springfield area labor shed to other locations in the United States that vary in size. Specifically, underemployed workers’ pay rates, skills and experience were compared to regions in Texas, Indiana, Louisiana, North Carolina, Mississippi, Florida and Illinois. The Pathfinders conducted similar surveys in the past 18 months in these states, which allowed for the comparison. The assessment returned favorable results for the area. Ultimately, this is a positive tool for recruitment and workforce development, with the overall goal to “sell” Springfield. The workforce assessment can be found in full at www.

Work smart. Work hard. Works for us. Bob Mizeur Dale Huston Steve McAuliff Jan Schramm Tony Nestler Kevin Schultz










Community Impact

Gateway beautification planning project completed with the help of Q5 During the second phase of Q5, many business leaders talked about the need to enhance our community’s aesthetics with a particular emphasis on corridors into our community. Q5 decided to target First & Sixth Street between Stanford Avenue and Ash Street to develop a beautification plan that could be implemented at an affordable cost without long-term high cost maintenance. Q5 contracted with Massie Massie & Associates to develop a tree canopy plan for both Fifth and Sixth Street between Stanford and Ash Street. The plan analyzed where existing trees can be utilized, where new trees should be planted and where trees can be planted with a grate. The plan also recommends what kind of trees to use along both corridors for long-term sustainability and maintenance. The study is grant ready and can be affordably implemented. For more information on this project or to learn more about how Q5 works to positively impact our community, contact Josh Collins at




those who can’t breathe on their own.

FEBRUARY 8, 2015 H I LTO N S PR I N G F I E LD S PR I N G F I E LD, I L It’s time to experience the climb of your life. Join the Fight for Air Climb and every step you take is a step in our fight for healthy lungs and healthy air. Climb with us! CHAMBERUPDATE |



217-787-5864 21

Development Policy

Development Policy Council helps streamline erosion control ordinance

In 2007, the Quantum Growth Partnership (Q5) created the Development Policy Council (DPC) to serve as a public/ private partnership to discuss problems and identify solutions to improve the development process in Springfield & Sangamon County. Since its creation, the DPC has worked with the City Department of Public Works and the Springfield/ Sangamon County Regional Planning Commission as well as other private sector partners including representatives from the Capital Area Association of Realtors (CAAR), Springfield Area Home Builders Association (SAHBA) and other private sector partners in engineering and development. Recently, the Development Policy Council has worked with the City of Springfield Department of Public Works on streamlining the erosion control ordinance and reducing the fee schedule. Under the current fee schedule, Springfield is significantly higher than our peer communities in Central Illinois. Under current ordinance, the fee schedule grows in disparity the larger a development gets since most communities use a sliding fee schedule that reduces cost per acre after a certain acreage threshold is met. Through the Development Policy Council, the Department of Public Works, realtors, developers, homebuilders and engineers agreed upon a fee schedule that will put Springfield in line with the average fees in our peer communities. Additionally the DPC worked to take out some of the red tape in the ordinance that the current administration was not enforcing, but could become problematic in a different administration. The Chamber would like to thank Alderman Cory Jobe for bringing the fee schedule to our attention as well as the Department of Public Works for their cooperation with working through another agreed bill that will improve the development process in Springfield. For questions about this issue contact Josh Collins at

Wayne Utterback/The Chamber

Springfield Public Schools District Superintendent Jennifer Gill talks with Chamber President and CEO Chris Hembrough at Good Morning Springfield, held Oct. 14 at United Way of Central Illinois. 22




Diversity Development

The Springfield Project begins restoration on historic Taylor House Story featured in the Illinois Times, written by Erika Holst Thanks to The Springfield Project, the Taylor House at 902 South 12th St. has a new lease on life as a future community center for Springfield’s east side. The Springfield Project is a nonprofit organization that empowers Springfield’s underserved and minority populations to identify and solve neighborhood problems through collaboration and partnership with various stakeholders. One of TSP’s target areas is the Neighborhood of Hope, a 49-block area bounded by South Grand Avenue, MLK Jr. Boulevard, Cook Street and 11th Street. Within this area, much deteriorated housing has been demolished and readied for new residential infill. The underpinning for this new development will be the established institutions in the area, including schools, churches, historic commercial buildings and now the Taylor House. Interconnecting the neighborhood will be open spaces, parks and green corridors for off-street walking and bicycling, recreation and storm water management. “This is an opportunity to save a property that has significant history in Springfield and is really a landmark as it relates to African-American history and education,” said Tim Rowles, The

Springfield Project’s executive director. Rowles is well aware of the challenges that go along with renovating a building as badly deteriorated as the Taylor House, which was listed as one of the Ten Most Endangered Historic Places in 2004 by Landmarks Illinois. But he is bolstered by his vision of what the house can be, as well as by the enthusiasm of local neighbors, who have embraced the project wholeheartedly. The extensive grounds of the Taylor House will become a neighborhood park with walkways through the shady lawn, nodes for socializing and a play area for young children. Funding has already been secured through the Community Foundation of the Land of Lincoln to underwrite much of the first phase of renovation. Work on the house’s exterior is already underway; since August the front porch has been removed and the vinyl siding has been stripped away to reveal the original clapboards underneath. The project can still use more help. Anyone who is interested in donating time, energy or financial support to the project is encouraged to contact Rowles at 217-753-3551 or trowles@

Development Development Council adds three to roster The Q5 Diversity Development Council (DDC) has added three new members to its roster as it continues its efforts to oversee the implementation of the Minority Participation component of the Quantum Growth Partnership. One of the specific goals of the DDC is to improve minority participation on boards, commissions and other leadership avenues through recruitment, education and engagement of civic and other organizations with minority memberships. Those new to the council are: Melissa Hamilton, Veronica Williams and Dominic Watson.



Melissa Hamilton: Owner of Synergetic Solutions, a firm specializing in human asset and development training.

Veronica Williams:

Dominic Watson:

Owner of Diversity Agreements, Procurement and Communications Solutions (DA-PCS).

Legislative assistant to State Senator Andy Manar 48th District at Illinois State, experienced community stakeholder, politico, public servant, marketer, entrepreneur and community organizer, CEO and Founder of Young Area Professionals (YAP).



Transformational Leadership

The Strategic Leadership Council moves ahead with great new programs and initiatives The Strategic Leadership Council (SLC) is always working hard in our community to create game-changing initiatives that have a real and lasting impact on our community. The SLC is co-chaired by Dan Dungan of Springfield Electric, and Hy Bunn of Bunn-O-Matic. With their leadership, we are confident we’ll bring positive change to our community.

A few of the great programs we support are: - The Downtown Housing Analysis

o The study has identified unmet demand for housing in our community. We are actively recruiting development companies that specialize in urban redevelopment that will create construction and building opportunities to meet the demand for more than 400 residential units. SLC helped provide crucial funding in the form of $4,000 to get this study completed.

- Sangamon Success

o Sponsored by the Strategic Leadership Council, Community Foundation for the Land of Lincoln, United Way of Central Illinois, and University of Illinois Springfield to improve educational outcomes in Sangamon County, especially for less advantaged children. Since Spring of 2014, several working groups made up of 34 local experts in education and child development have been pouring over research and local experience to identify the most effective ways to assure that all children get the education they need. Recommendations from the working groups will be reviewed and combined into an overall report by the Sangamon County Continuum of Learning, the administrator of the initiative, for release early in 2015.

- Economic Gardening Program

o Q5 has worked with 10 businesses to provide Economic Gardening, a program that embodies a “grow from within” strategy for economic development, which represents a new way of thinking and supporting local entrepreneurs. Instead of trying to lure big companies with tax incentives, Q5 aims to boost the local economy by helping local second-stage companies to grow. SLC has spent nearly $32,000 assisting local businesses through the program.

- Assisting Springfield Public Schools

o We are proud to announce a partnership with Springfield Public Schools Superintendent Jennifer Gill to provide assistance to local schools. Gill recently gave a presentation to the SLC to call for the best and brightest business minds to come together to form a task force to work alongside Gill and provide an independent analysis on the state of District 186, which would be reported to the community at-large. This initiative is currently ongoing.



American Lung Association - p. 21

First Bankers Trust Company - p. 21

Lincoln Land Community College - p. 9

Bella Milano - p. 1 - p. 28

Memorial Health System - Inside Cover

Bradley University EMBA Program - p. 27

Hanson Professional Services Inc. - p. 26

Premier Print Group - p. 9

Capitol HealthCare and Rehabilitation - p. 7

HealthLink - p. 1

Pro Com Services of Illinois, Inc. - p. 5

CEFCU - p. 9

Heartland Credit Union - p. 22

Republic Services - p. 25

China Towne Ceramic & Fired Art Studio - p. 5

Hertiage Health: Therapy & Senior Care - p. 5

Cleaning General Janitorial Services - p. 1

Hickory Point Bank & Trust, fsb - p. 20

Sangamon County Department of Community - p. 12

Concordia Village - p. 10

Hillier Records Management Company - p. 19

Delta Dental of Illinois - p. 15

Hillier Storage & Moving Company - p. 13

Don Smith Paint Company, Inc. - p. 1

Inner Health Spa LLC - p. 7

E.L. Pruitt Co. - p. 9

Jim Watts Electric, Inc. - p. 11

Eastland Retirement Community, LLC - p. 29

Liberty Tax Service - p. 6

ETC ComputerLand - p. 11

Lincoln College-Normal - p. 14


Springfield Electric Supply Company - p. 26 St. John’s Hospital - Back Cover Touch Therapeutic Massage & Bodywork - p. 3 Trendsetters Design, Inc. - p. 13 WUIS - pg. 18







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We are an Electrical Wholesale Distributor Supplying the Residential, Commercial and Industrial Markets Since 1932.

28 26












901 Eastland Dr., Auburn, IL 62615 217- 438-9394, Eastland is . . . Senior living at its BEST because of F.A.C.S. __ (Friendliness, Activities, Carefree living and Support)

Your reasonable monthly rent for a 1 bedroom or 2 bedroom private apartment includes:

For the Best Living you can get, Fall into Eastland! We’ll do all the heavy stuff while you join a game of rummikub, relax in the privacy of your new apartment or share common interests during mealtimes served in our lovely dining room.

** All utilities paid except phone ** 3 Home-style meals ** Weekly housekeeping & linen service ** Maintenance ** Scheduled transportation ** 24-hour staff on site 7 days a week ** Emergency Response System

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Come visit our beautiful community soon for a tour and a FREE lunch and see for yourself the difference that families taking care of families makes! CHAMBERUPDATE |




New first name. Same family of care, for everyone in yours.

You may have noticed we’ve added HSHS to our name. For the past 140 years, the Hospital Sisters of St. Francis and St. John’s Hospital have been caring for patients in the community. As part of the Hospital Sisters Health System family, we’re bringing the resources and expertise of our health system to provide the highest level of care for our patients and elevating health care for our entire region.

St. Johns


Elevating health care ALWAYS to a higher standard. Yours. BUY CHAMBER



Update - Fall 2014  
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