Bombardier Experience Magazine 25

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Bombardier Business Aircraft Magazine

Issue 25 2015

LIFE: CONNECTED Find a home away from home on the Global 5000 and Global 6000 aircraft ———


New York State Department of Law.

ORAL REPRESENTATIONS CANNOT BE RELIED UPON AS CORRECTLY STATING REPRESENTATIONS OF THE DEVELOPER. FOR CORRECT REPRESENTATIONS, MAKE REFERENCE TO THE DOCUMENTS REQUIRED BY SECTION 718.503, FLORIDA STATUTES, TO BE FURNISHED BY A DEVELOPER TO A BUYER OR LESSEE. All artist’s or architectural renderings, sketches, graphic materials and photos depicted or otherwise described herein are proposed and conceptual only, and are based upon preliminary development plans, which are subject to change. This is not an offering in any state in which registration is required but in which registration requirements have not yet been met. This advertisement is not an offering. It is a solicitation of interest in the advertised property. No offering of the advertised units can be made and no deposits can be accepted, or reservations, binding or non-binding, can be made in New York until an offering plan is filed with the ORAL REPRESENTATIONS CANNOT BE RELIED UPON AS CORRECTLY STATING REPRESENTATIONS OF THE DEVELOPER. FOR CORRECT REPRESENTATIONS, MAKE REFERENCE TO THE DOCUMENTS REQUIRED BY SECTION 718.503, New York State Department of Law. FLORIDA STATUTES, TO BE FURNISHED BY A DEVELOPER TO A BUYER OR LESSEE. All artist’s or architectural renderings, sketches, graphic materials and photos depicted or otherwise described herein are proposed and conceptual only, and are based upon preliminary development plans, which are subject to change. This is not an offering in any state in which registration is required but in which registration requirements have not yet been met. This advertisement is not an offering. It is a solicitation of interest in the advertised property. No offering of the advertised units can be made and no deposits can be accepted, or reservations, binding or non-binding, can be made in New York until an offering plan is filed with the New York State Department of New Law.York State Department of Law.

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A Wo r ld Apar t



18 ON THE COVER The Global 5000 business jet is set to impress, outside and in. Shot on location at the Starlink Aviation FBO in Montreal, Canada with luggage from the Rimowa Limbo Crème White (cover) and Topas Titanium (this page) collections.


Featured Aircraft

Global Connections Work meets play on board Global 5000 and Global 6000 aircraft, which offer a new standard in comfort and connectivity. BY EVE THOMAS



All the Right Moves Entrepreneur Robert Herjavec is proof that nice guys finish first. BY KATHERINE HAHN


Take This Waltz Austria’s International Jet Management has found a new dance partner in Bombardier’s Challenger aircraft.




Island Flavor Top chefs and foodies come together for four days of raucous beachside celebrations on Grand Cayman. BY NATASHA MEKHAIL Renaissance Fair From a gilded age to golden opportunities, Saint Petersburg’s arts scene is returning to its roots.

Cars A look at the world of wheels.


Design Where classic construction and innovation come together.


Hotels Our favorite stays around the globe.

6 7

42 40 4



Crystal Clear Journey behind the scenes at heritage glassmaker Lalique, where a passionate new leader is bringing a century-old vision back to life. BY STEPHANIE DRAX

In Every Issue




Fleet Features and facts about each Bombardier Business Aircraft.


Customer Service


News Bombardier Business Aircraft in the headlines.



Goods Fresh inspiration in style, technology, culture and media.




Must Have

Fall in love Official dealer of: Rolex Piaget Vacheron Constantin Breguet Audemars Piguet Roger Dubuis Franck Muller Harry Winston Blancpain Girard-Perregaux Jaeger-LeCoultre Hublot IWC Backes & Strauss Chopard Omega Tudor Pomellato Ippolita



Our aircraft are important tools that allow relationships to flourish.

here is something captivating about the moment an aircraft’s nose points to the sky, the wheels leave the runway and you take flight. It is as much about the feeling of flying as it is about the opportunities it unlocks – a handshake a continent away to close the deal, or a family reunion in your hometown, no matter how far away. I am very happy to have the opportunity to connect with you for the first time in this issue of Experience magazine. In my 25 years at Bombardier, I have enjoyed watching our business grow and mature with innovative aircraft like the Challenger 350 and Global 6000 business jets. Our aircraft are important tools that allow relationships to flourish – this is the true value of business aviation. As you will read in this issue, Robert Herjavec sees his Challenger 601 aircraft as something of a time machine: It saves him precious hours that allow him to meet face-to-face with associates around the world and keep his internet security business going as he commutes from his home to his

office and from the dance floor to the shark tank. It was a longstanding relationship between International Jet Management (IJM) managing director Robert Schmölzer and a customer in Denmark that led to a Challenger 350 aircraft joining the IJM fleet. With a large fleet of Bombardier business jets under its management, IJM is growing its business by distinguishing itself with outstanding – and for the most part unseen – customer service. From a look at the contemporary art scene in Saint Petersburg, Russia, to a culinary adventure in the Cayman Islands, I hope this issue of Experience magazine piques your curiosity and inspires you to travel the world, meet its people and discover their cultures as only you can with a Bombardier business aircraft.

Peter Likoray Senior Vice President, Sales, Bombardier Business Aircraft

Experience magazine is accessible online at or at

CONTACTS Montreal (Headquarters) 400 Côte-Vertu Road West Dorval, Quebec, Canada H4S 1Y9 — Aircraft Sales T 1 514 855 8221

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Bombardier, Learjet, Learjet 40 XR, Learjet 45 XR, Learjet 60 XR, Learjet 70, Learjet 75, Challenger, Challenger 300, Challenger 350, Challenger 605, Challenger 650, Challenger 850, Global, Global 5000, Global Express XRS, Global 6000, Global 7000, Global 8000 and Bombardier Vision are trademarks of Bombardier inc. or its subsidiaries. 2 All performance data are preliminary estimates. 3 MultiScan weather radar, Collins Pro Line 21 Advanced and Pro Line Fusion are registered trademarks of Rockwell Collins. 4 The Challenger 650, Global 7000 and Global 8000 aircraft are in the development phase. All data and specifications are estimates, subject to changes in family strategy, branding, capacity and performance during the development, manufacture and certification process. * Under certain operating conditions. 1

Director, Marketing, Communications and Public Affairs Christina Peikert

Western Europe Aircraft Sales T 44 1252 526 605

ISSN 1925-4105


Katherine Hahn


All the Right Moves (page 36) Editorial Editor-in-Chief Natasha Mekhail

When she isn’t penning humor pieces for the New Yorker’s online Shouts column, D.C.-born L.A. transplant Katherine Hahn writes about pop culture for TV Guide Magazine and Variety. While interviewing Robert Herjavec for this issue, she was happy to discover the Shark Tank and Dragons’ Den panelist lived up to his reputation as “the nice one.” Next up for Hahn: a trip to the sets of TV shows shooting on location in Ireland, Spain and the Czech Republic.

Associate Editor Eve Thomas Digital Editor Renée Morrison Editorial Intern Kyle Mooney Copy Editor Jonathan Furze Fact Checkers Jaclyn Irvine, Jeffrey Malecki Proofreader Katie Moore Art Art Director Guillaume Brière Graphic Designer Marie-Eve Dubois Production Production Director Joelle Irvine Production Manager Jennifer Fagan Contributors Liz Beatty, Carol Besler, Chris Chilton, Donny Colantonio, Michael Crichton, Stephanie Drax, Candice Fridman, Xavier Girard-Lachaîne, Adam Leith Gollner, Katherine Hahn, Michael Johnson, Gunnar Knechtel, Semen Lihodeev, Paige Magarrey, Neil Mota, Daniel Onori, Julie Saindon, Natasha V.

Neil Mota

Cover, Global Connections (page 18)

Montreal, Canada-based photographer Neil Mota has been capturing beautiful people and fine design for clients like Sony, ELLE and Fairmont magazine for over 15 years. But shooting a Global 6000 aircraft for this issue of Experience was an exciting challenge. “Being on the tarmac and seeing how much work and communication is put into keeping everything running safely and efficiently was amazing.”

Gunnar Knechtel

Crystal Clear (page 30), Take This Waltz (page 46)

© Copyright 2015 by Spafax Canada Inc. All rights reserved. Reproduction in whole or in part without permission of the publisher is prohibited. Experience magazine is published twice per year by Spafax Canada Inc. Points of view expressed do not necessarily represent those of Bombardier Business Aircraft. The publisher reserves the right to accept or reject all advertising matter. The publisher assumes no responsibility for the return or safety of unsolicited art, photographs or manuscripts. Printed in Canada.

Frankfurt-born, Barcelona-based photographer Gunnar Knechtel shoots around the world for regular clients like ESPN, Condé Nast Traveler and Observer Magazine. This issue of Experience found him amidst the castles and hills of France’s Alsace region, where he watched in amazement as disciples of René Lalique created precious glass objects. “It was fascinating to see the skilled teams work together on bigger projects.”

Printed on FSC® Certified and 100% Chlorine Free paper.

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Executive Vice President, Content Marketing Nino Di Cara

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Senior Vice President, Content Strategy Arjun Basu

Executive Vice President, Media Katrin Kopvillem

Senior Director, Business Development and Client Strategy Courtney MacNeil

Advertising & Media Sales Media Director Laura Maurice

Senior Strategist, Luxury and Lifestyle Brands Christal Agostino

National Sales Manager Tracy Miller

Manager, National Sales, High Net Worth Media Mimi Quaile South America Spafax Medios y Publicidad Ltda. Deborah Mogelberg deborah.mogelberg Asia – Singapore Spafax Airline Network PTE, Ltd. Geraldine Lee

Europe – London Spafax Inflight Media Phil Peachey Middle East – Dubai Spafax Dubai Nick Hopkins Advertising Production Ad Production Manager Mary Shaw Production and Circulation Coordinator Stephen Geraghty



high High definition Give your Challenger 300 a nice® upgrade to the future. Enjoy crisp high definition video across the cabin, including Blu-ray, high quality AVoD content and much more.

High flexibility Take advantage of the nice® system’s high flexibility and achieve HD digital streaming with only minimal wiring and installation changes.

High comfort Experience the high comfort of using the Advanced Color Graphical User Interface and the easy loading of content to the AVoD server via USB interface.

The High Definition Upgrade Kit brings our nice® system onboard your Challenger 300 to the latest standard. Visit our website for further information. Original Equipment Innovation – OEI by


3 1

2 4







When it comes to keeping valuables close at hand, sometimes a simple strategy is best. These sleek leather billfolds combine a slim profile with elegant detailing, for a classic form that glides right into the pocket. PHOTO BY NATASHA V. STYLING BY DANIEL ONORI

1. Prada wallet in dark brown 2. Betty Hemmings Signature Collection billfold in ostrich 3. Salvatore Ferragamo card wallet in snakeskin 4. Prada wallet in burgundy 5. Tod’s Dauphin wallet in orange 6. Bottega Veneta woven wallet in dark brown 7. Ettinger bridle hide billfold 8. Salvatore Ferragamo card wallet in brown 9. Montblanc Meisterstück credit card wallet in cognac 10. Betty Hemmings Signature Collection ID wallet in crocodile





Mightier than the Sword —

For the first-ever design collaboration in the company’s 100-plus year history, Montblanc has tapped world-renowned designer Marc Newson to sculpt Montblanc M, the exquisite instrument whose modernist aesthetic redefines the art of writing. Unveiled at the 2015 Milan Expo, the pen’s fluid, organic design recalls Newson’s distinctive biomorphic style in a refined look that is unmistakably Montblanc. With its magnetized cap and barrel and snap mechanism to hold the cap in place, Montblanc M seamlessly fuses function with futuristic form in a pen that’s definitely worth writing home about. –KM


IN TUNE — Famous for creating high quality audio-visual equipment that doesn’t compromise on design, Bang & Olufsen has released an exclusive 90th-anniversary series that celebrates the spirit of its founding decade, the Roaring


SKIN GENIUS — Duran Duran’s Nick Rhodes is the creative director behind GeneU, a sleek new gallerymeets-lab on Bond Street that’s forging a new frontier in skincare. The high-concept boutique staffs PhD-toting scientific advisers who map the client’s genetic profile on the spot during the “DNA BeautyLab on a microchip” consultation. The 30-minute GeneU U+ Profile involves analyzing the data for both genetic and lifestyle factors that affect skin aging, then formulating a customized skincare regimen based on the results. Forget pseudoscience: The company’s chief scientific officer, Chris Toumazou – also behind the invention of the cochlear implant and the wireless heart monitor – recently scored the European Inventor Award in Research for GeneU’s rapid DNA testing technology. –CF



Twenties, and beyond. The Love Affair collection is an ode to Art Deco with its combinations of walnut and radiant touches of rose-gold aluminum. Among the six limited-edition products are new releases such as the sleek BeoVision 11 television, as well as the BV, a standing speaker whose design was inspired by the brand’s highly sought-after BeoLab 8000 model of the 1990s. –RM





ON THE WALL — Online gallery Artware Editions has long been a supporter of unconventional functional objects designed by contemporary artists, selling everything from austere dishware, care of Sophie Calle, to self-portrait puzzles by Yayoi Kusai. Now it’s possible to hang works of art by the foot, with custom wallpaper produced by Maharam Digital Projects. Don’t expect any traditional damask or muted marble effects here. Instead, all the designs, from Rob Wynne’s houseflies to Francesco Simeti’s Audubon-inspired collages, are set to make a statement (wall). –ET


Stepping Out —

When 65 Duke Street in London’s Mayfair district was recently revitalized, milliner Laura Apsit Livens was offered a unique space in which to set up shop: an empty stairwell. Trained under Philip Treacy, Livens has designed for couture houses Givenchy, Armani Privé and Alexander McQueen, and counts Paloma Faith, Jessie J and Rita Ora as clients. Now her eye-catching handmade pieces can be seen trailing the electric blue stone staircase under her name emblazoned in neon, all of them fusing modern design with traditional couture techniques. –SD


Elite and Discreet — Timepiece aficionados are passing on exotic complications and high jewelry showpieces in favor of simpler fare for everyday wear. Today’s minimalist designs harken back to traditional watchmaking, yet contain state-of-theart movements. Here are three perfect examples of the modern classic.


The exquisite LAURENT


a cushion-shaped case surrounding a round dial, adding just a touch of edge to the classic lines. The automatic Caliber FBN 229.01 contains a silicon escapement engineered to improve amplitude, guaranteeing a 72-hour power reserve from a single mainspring barrel.



FAIRMINED has a certificate that guarantees the gold used for the case and bezel was responsibly extracted. It contains the elite in-house Caliber 96.12-L, with a micro-rotor that allows for a trim 39.5 mm diameter and a 7.13 mm thickness.


The ZENITH 6150 ELITE has a

simplicity that belies the power of its movement, the automatic Caliber 6150. A second mainspring barrel gives it a 100-hour power reserve – the standard is 40 hours – without compromising the slim profile. –CB





The Water Diviner —

Water purification becomes a delicate daily ritual with Still, an exquisite service set created by Amsterdambased design firm Studio Formafantasma in collaboration with Viennese glassmaker J. & L. Lobmeyr. The ensemble of fine crystal tumblers, jugs and vesselry, copper spoons and ladles, begins with a filter of raw perforated charcoal to eliminate impurities. Patterns on the pieces reveal unexpected aspects of aquatic life: Tiny flecks represent river bacteria, while a motif of silica-rich oceanic organisms suggests the formation of sand, the main element of glass. All of it reminds us that the most precious part of this water service is what’s inside. –SD Design

Cabana Glamour — Check into the St. Regis Bal Harbour to check out the Webster Cabana, designed by the eponymous Miami Beach fashion boutique’s cofounder and CEO Laure Heriard Dubreuil. She has injected effortless South Beach style into the 600-square-foot space with bold textiles, rattan furniture by Paul Frankl, retro-patterned wallpaper and pink-piped loungers by the outdoor dining area. The poolside cabana is available for private hire to both hotel guests and visitors. Whether you opt to entertain or simply take shade from the Florida sun in the cool, marble-clad space, a butler is on hand for all your needs. –CF




RAISE THE BAR — Tucked in a quiet passage of London’s Connaught hotel and hidden behind a velvet curtain, the Champagne Room is a veritable chamber of secrets in the heart of bustling Mayfair. Its extensive list of rare Champagnes includes one of the last remaining bottles of Pol Roger’s legendary 1914 vintage and a Bollinger R.D. dated 1976. A further focus on bespoke cocktails means no menu per se, but we recommend the Dalmore Connaught Cask cocktail, mixed with a

Highland whisky made exclusively for the Room – just like every piece of Baccarat crystal, from tumbler to flute. Opened this spring and designed by Guy Oliver, the Room features an oval skylight over which looms the bronzed sculpture of a diver, lending the “very Jules Verne” underwater feel intended by the designer – and the bar itself occupies the hotel’s repurposed antique humidor. So while it’s tempting to want to share London’s best-kept secret, given that it only fits 25, better to keep this hideaway to yourself. –NM


SUPER POWERS — Now that the last Bugatti Veyron has left the factory, all eyes are on the Regera from Swedish supercarmaker Koenigsegg. The numbers are staggering – over 1500 hp and the ability to sprint from 0 to 249 mph in less than 20 seconds – but the real talking point is that this car has no conventional transmission. Instead, the twin-turbocharged V8 drives the rear axle directly via a hydraulic coupling, augmented by three electric motors. The word Regera means “to reign” in Swedish, and Koenigsegg promises to mate that pace with a level of luxury other supercars, Veyron excepted, simply cannot match. Just 80 will be made.

IN TRANSIT The latest and greatest in the world of automotive design. BY CHR IS CHILTO N

Fresh Start — Since Ford jettisoned the luxury carmaker during the global recession, Aston Martin has worked hard to keep its product line fresh. Recent injections of investment and the promise of shared technology from five-percent stakeholder Daimler mean it can finally push forward with new-era cars like the DBX crossover. Likely to reach showrooms in 2019, the DBX is designed to broaden Aston’s appeal to a new generation of buyers – but the appearance of the 800-hp Vulcan hypercar, also unveiled this year, suggests Aston’s traditional customer base need not feel ignored.

Street Legal — British Formula One constructor McLaren prides itself on producing road cars that are often as usable as they are exhilarating, but takes that ideal to a new

level with the 570S, which derives its name from the power output of its twinturbo V8. The 570S’ engine and carbon-fiber chassis share significant amounts of DNA with the $3-million track-only P1 GTR, but concessions to practicality

designed to make this one everyday useful include a stepped-down rocker panel for easier access. “This car is like a decathlete,” McLaren’s design director Frank Stephenson told Experience. “It has to be very good at everything.” Experience




It lasts for generations, it feels soft and cool, and it looks like luxury incarnate, but that’s not all leather has to offer: These handmade goods add a modern twist to this classic material. BY PAI GE MAGAR REY


Interested in creating sculptural, 3-D shapes without plastic or resin, London designer and cabinetmaker TORTIE HOARE employs a leather boiling process historically used to make Medieval armor. Her desk, pictured, features a functional leather pocket (for storing papers or laptops) attached to a minimalist walnut structure.



Soft Goods — Sometimes a little leather goes a long way. Case in point: the accents on Italian fashion brand RANI ARABELLA’s Sardinia collection of home textiles. Available in six earthy colorways, the accent pillows and cashmere throws are handmade in Italy.

Face Value


Italian lighting manufacturer AXO’s Lightecture line of fixtures for large spaces includes the Anadem pendant lamp by Mens Studio, a clean-lined and modern take on the classic chandelier. Available in two sizes and four hues, it’s made of eco-friendly leather accented with constrasting stitching to create a handmade look.

Machines à la Mode — When it comes to kitting out the kitchen, who knows more about sinuous shapes and elegant coverings than an Italian carmaker? BUGATTI ’s luxury housewares brand includes the Individual collection of small appliances with one-of-akind accents, including coffee makers, blenders and more encased in sophisticated leather. — After a trip to India almost 15 years ago, British artist HELEN AMY MURRAY became fascinated with creating bas-reliefs, normally seen in wood or marble, using fabrics. Now her leather creations – including furniture, wallcoverings and headboards handsculpted in her London studio – are made on a bespoke basis for clients around the world.

Back to the Future — Chilean architect


originally designed his famous furniture collection in the late ’70s, but the natural materials, curved wood accents and detailed craftsmanship look just as fresh today. The Valdés Chair H, handmade in Santiago, features natural leather, steel tubing and laminated curves in indigenous woods like laurel, olivillo and ulmo, all of which converge in an innovative form inspired by a tennis racket. Experience



G   ETAWAYS Our favorite stays around the globe.


HAN YUE LOU HOTEL — WHERE Opened last spring in the heart of Nanjing’s buzzing Hexi Central Business District, Han Yue Lou is a five-star hotel that blends the finest aspects of mainland Chinese urbanism with the ultra-refined service and sense of place that Solis Hotels are known for. While their Nanjing property is ultramodern, their Irish property resembles a medieval castle and their Sochi hotel’s design suggests the nearby Caucasus Mountains. STAY With interior design by San Francisco’s modernist



wunderkinds BAMO, Han Yue Lou is aiming squarely for the well-heeled business traveler: Of the hotel’s 319 rooms, a full 124 of them are lavish suites. For treatment that’s as discreet as it is luxurious, book one of 40 rooms on the Club Floor – all come with private entrance to the Club Lounge and complimentary treats such as spirits and gourmet chocolates. DINE Go west at the Grill, a steakhouse with a clubhouse feel and private dining room (pictured), or head east at Jiu Jiu Yuan, which serves local Nanjing cuisine, regional Huaiyang fare as well as Cantonese and Sichuan dishes. Try the house specialty: Nanjing salted duck, cured in a 500-year-old brine called lao lu. DO Han Yue Lou was the official hotel of last year’s Youth Olympic Games, meaning there’s no shortage of ways to keep superfit in and around the hotel (including a heated lap pool and a marathon track around the corner). And once you’ve finished working up a sweat, be sure to stop in for a chakra-revitalizing “energy shower” in Han Yue Lou’s state-of-the-art 25,000-square-foot spa. EXTRAS The ground-floor Lunar Lounge boasts a superlative selection of high-grade Chinese teas, each more sought after than the last, from Bi Luo Chun to Anxi Tie Guan Yin. Sample a different one every morning, then bring a box of your favorite home with you. –ALG





Work meets play on board Global 5000 and Global 6000 aircraft, which offer a new gold standard in comfort and connectivity. BY EVE THOMAS | PHOTOS BY NEIL MOTA AND DONNY COLANTONIO





cheduling professional and personal time is key to health, happiness and productivity – and this vital balance doesn’t need to be sacrificed while in transit. With interiors that pair fine design with technological innovation, the Global 5000 (showcased here) and Global 6000 business jets ensure that you can have both a fully functional office and state-of-the-art internet connectivity, even while in the air. The key to this flexibility? Bombardier Business Aircraft’s ultra high-speed Ka-band internet, offered as an option in new Global aircraft and as a retrofit for Global aircraft currently in service (as well as a baseline in Global 7000 and Global 8000 aircraft). What it is: the latest in broadband internet technology. What it means: high-speed, in-flight connectivity over multiple devices, virtually anywhere in the world. It’s a new standard in business aircraft connectivity, set by Bombardier and available exclusively on Global aircraft.

Work Meets Play

Navigating the three-zone cabin of a Global 5000 or Global 6000 jet means feeling instantly at home. Global aircraft are not only the quietest and most spacious living and working environments in their respective class, but also the most customizable, including over 20 seat designs. A variety of floor plans and a wide range of finishing materials are showcased at Bombardier’s Global Completion Centre in Montreal, Canada, where customers can meet with a dedicated team every step of the way. Personalizing a business aircraft doesn’t end with selecting upholstery. With Bombardier’s ultra high-speed internet, each task is goal-oriented, whether watching a movie or chairing a video conference. It also allows passengers to control their experience minute-by-minute, from music selection to cabin lighting, without leaving their seats.





Office in the Sky

Work remotely while staying in the loop through Ka-band connectivity. With Bombardier’s ultra highspeed internet, switch seamlessly between devices – smartphones, tablets, laptops – or have multiple passengers using them at once: checking stocks, sending secure emails and chairing video conference calls. Onboard meetings are made easier as well with a 41-inch (104-centimeter) table in the conference area.

Multitasking also means knowing when to park your devices and catch up on some shut-eye. The aft stateroom’s independent temperature control, fully berthable divan and private lavatory (as well as an optional stand-up shower on Global 6000 aircraft) make it the ideal spot for relaxation. Whether holding a meeting or prepping for the next one, these features combine to make a Global aircraft the ultimate business tool.

Home Away from Home

Downtime can translate into unplugging completely, or it can be a great time for catching up with family and friends or favorite movies and TV shows. Thanks to Global aircraft, cabins double as both sumptuous living rooms and high-tech home cinemas. Loading e-readers, playing computer games, streaming music and Skyping with family are all within reach simultaneously, for multiple passengers. Make it movie night with the touch of a button, controlling lighting, window shades and program selection, including streaming HD video from an onboard server. Top it off with gourmet snacks from the galley, situated between the cabin and cockpit for maximum passenger privacy. Experience


Spotlight FBO

High-Tech Flight Deck

Connectivity doesn’t stop in the cabin of Global aircraft. Bombardier’s ultra high-speed internet helps pilots in the cockpit, too, letting them stay connected with the ground and easily access web-based aviation services. Lavish and ergonomic design details are also on show, like leather stitching and accents inspired by the interiors of luxury automobiles – details that combine to enhance the pilots’ comfort, control and situational awareness, resulting in a safer and more enjoyable flight. For additional information about Bombardier’s high-speed internet option featuring Ka-band connectivity, please speak to a Bombardier sales representative.



Starlink Aviation

office space, easy access to runways and efficient ground support. Passenger and

Pierre Elliott Trudeau International Airport (YUL) Montreal, Canada —

crew extras include wireless

A member of the Signature

on top of services like jet

Flight Support network and

fuel and de-icing. Starlink

voted Canada’s number one

also offers a full range of

fixed base operator (FBO)

services including aircraft

four years in a row, Starlink

management, maintenance

Aviation offers business

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aircraft owners 88,000 //

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T 1 877 782 8247

internet access, lounges, a conference room, shower facilities and gourmet catering





Every January, top chefs and foodies come together for four days of raucous beachside celebrations on Grand Cayman. What ensues is a culinary event like no other. BY NATASHA MEKHAIL

SEAFARERS Guests arrive to Rum Point by yacht and catamaran for Cookout’s seminal event, the Beach Bash.

“I want the readers to get a glimpse of the true joys

of making really good food at a professional level. I’d like them to understand what it feels like to attain the child’s dream of running one’s own pirate crew.” – Anthony Bourdain, Kitchen Confidential


hen Christopher Columbus caught the first glint of sun off the Cayman Islands, his mind didn’t conjure the future tourist paradise or offshore investment haven. His 16th-century view was a bit more pragmatic. The waters off the islands were alive with the bright green backs of sea turtles. And once he spotted them, instead of envisioning all that this new world would become, the sea-weary explorer instead saw… lunch. Columbus recognized a source of food for his men, making this a place where they could hole up in comfort for months. To mark the discovery, he named the islands in the turtles’ honor: Las Tortugas. The name proved short-lived, but the islands’ reputation as a place of abundance carried on. Pirates, including Blackbeard, used Cayman as a recharge station, stowing their booty in its many limestone caves while stocking up on turtles, fish and fruit for their long stints at sea. Skip ahead a few hundred years and if there is one thing that continues to set these islands apart from the rest of the Caribbean, it’s the food – of course, now there’s a little more on the menu. The annual Cayman Cookout is the best example of where the British overseas territory, 150 miles (240 kilometers) south of Cuba, ranks as a modern culinary destination. Started eight years ago by Eric Ripert (of New York’s famed Le Bernardin and Grand Cayman’s Blue) as a gathering of his heavy-hitting chef friends, the event brings four days of seaside cooking demonstrations, wine tastings and barefoot feasts to the Ritz-Carlton, Grand Cayman each January. At this Caribbean foodstravaganza, the roles of buccaneers are played by a cast of culinary mavericks: names Experience



BAREFOOT LUXURY Chefs dole out tasting portions of dishes made during their cooking demonstrations; (opposite) Cookout founder Eric Ripert takes grilling steaks to a whole new level: sea level; staff put the final touches on a seafront setup at host venue, The Ritz Carlton, Grand Cayman.

like Anthony Bourdain, José Andrés, Daniel Boulud – chefs so far up the food chain, they don’t actually need to cook. But at Cookout, you find them Bermuda-short-clad, drink in hand, serving dishes straight off the barbie. It’s that intimacy – seeing the pleasure of making and sharing food through the eyes of a star chef – that has brought me and a collection of international culinary diehards to Grand Cayman. Call it the child’s dream of, if not running the pirate crew, at least being able to say we ran with it. To understand why Grand Cayman is a gastronomic capital four days a year, it’s necessary to understand its food philosophy the other 361. We begin the night before Cookout at The Brasserie, chef Dean Max’s restaurant in Cricket Square. Tonight, guests cut through the interior dining room and head out into the back courtyard, where two long dining tables are laid out under clusters of white Chinese lanterns. One Thursday a month, Max, who helms seven dining establishments from Dallas to the Bahamas, stages a Harvest Dinner here. Aside from the fun of eating alfresco, these gatherings are meant to introduce patrons to The Brasserie’s organic kitchen garden, whose organized chaos of green lies just behind the tables. Max hands a few of us early arrivals a cocktail of rum and housemade sorrel (a sweet hibiscus syrup), and leads us on a walk through rows of boxes overflowing with leafy greens, vegetables, herbs and fruit – there’s even a chicken coop. Heirloom beans grip poles on a skyward climb, while other more exotic fruit-bearing vines flow downward from hanging pots. “Barbados gooseberry,” says Max, popping a grape-sized orb in his mouth. We follow his lead, taking in the berry’s mouthpuckering tartness. “I use them to make a barbecue sauce. And this,” he says, turning towards a shrub covered in habañero-like pods, “is seasoning pepper. It has all the flavor of scotch bonnet, but without the heat. Like bacon grease, you put it in a dish, it tastes great, and no one knows why.” Outside of Cayman, he says, it’s rare to nonexistent to see Caribbean islands doing their own food in a fine-dining context. Instead, we see



resorts replicating the steaks and brulées they think cater to visitors’ palates when, in fact, it’s quite the opposite: Diners aren’t after food they can have at home (usually better). “When people travel,” says Max, “they want local flavors.” Our group certainly fits that description and, very quickly, the edible cacophony of the tour rouses our appetites. Max takes us back to the table, where we dine on family-style servings of local wahoo fish, braised shortribs and a whole roasted pig, all served with greens and vegetables harvested steps away.


n the Friday of Cookout, I head to the Great Lawn of the Ritz for the kickoff event, guided by the irresistible scent of barbecuing meat. The Rundown presents Cayman’s best restaurants in 20-odd grazing stations. Guests have already begun converging at tables under large white umbrellas. Sheltered from the midday sun, they sip rum punches and local brews. “Rundown” is a play on words. It represents both the idea that the event’s MC, Anthony Bourdain, will introduce each dining establishment in turn, and it’s the name of a Caymanian stew in which flavors “run down” as it slow cooks. Bourdain causes a bit of a stir when he arrives, looking a good 30 pounds lighter than most remember him on his show Parts Unknown. (He’s off the carbs, he says, and into Brazilian jujitsu.) In his characteristic off-color style he dishes on the show’s upcoming season (Ethiopia, with chef pal Marcus Samuelsson), his eagerly anticipated eponymous food center in New York (modeled after an Asian hawker market), and that city’s best delis (Barney Greengrass, Russ & Daughters). And with that, the sampling begins. I stop at The Brasserie’s stall where Dean Max is hard at work again. The remains of the roast pig from last night have become tacos today with pickled radish and the promised Barbados gooseberry sauce. On it goes, with dishes from local restos such as Ornatique, Andiamo and Kaibo. Even Tortuga, the Caribbean’s ubiquitous



rum cake, made right here in Cayman, has a presence. Particularly impressive is newcomer Le Soleil d’Or, whose 20-acre organic farm and luxury boutique hotel has ushered in sustainable tourism on the relatively undeveloped sister island Cayman Brac. Packed with flavor, Soleil d’Or’s dish of grilled compressed watermelon with balsamic seaweed and garden gaspacho proves a refreshing showstealer on this searing day. It’s wise to pace oneself at Cookout. Events start at 10:00 am and run a full 12 hours. Between José Andrés’ annual paella kickoff (he arrives in a line of Samba dancers; another year it was by jetpack) and that evening’s Barefoot BBQ, my friends and I will attend a full slate of eating and drinking events. They include a tasting of beach-friendly wines with Food & Wine editor Ray Isle, a DBGB beach-cooking demo with Daniel Boulud, a session on low-country Southern cuisine with Sean Brock and an auction of vintage Bordeaux hosted by Ripert. Needless to say, we are in high spirits when we arrive at the evening beach event, where guests kick off their shoes and eat with their hands on dishes from the ad hoc food stalls of America’s culinary greats. It’s a who’s who to which patrons line up as much for a chef-flanked selfie as for the food. And it makes me think of a line from Bourdain that morning: “There are so many top chefs here, it’s a security issue,” he said. “God forbid anything should happen to us, or no one would eat in New York.”


he night concludes with a raucous dance party fueled by Champagne and Patrón-pops (yes, that’s tequila in popsicle form). Getting up the next morning might have been difficult were it not for the anticipation surrounding Cookout highlight, the Beach Bash. At lunchtime we set sail in a hired yacht for Rum Point across North Sound. This 20-minute journey has a requisite stop, however: a swim at Stingray City. Around 140 rays have long occupied this sand bank, an old stopping place for fisherman who once cleaned their catch in the water, inadvertently attracting the creatures with the tempting refuse. Now a popular destination for squid-proffering tourists, the



These are chefs so far up the food chain, they don’t actually need to cook. But at Cookout, you find them Bermuda-shortclad, drink in hand, serving dishes straight off the barbie.

CLOSED CIRCUIT Intimacy is what Cookout is all about, whether enjoying the company of friends at its relaxed event spaces or interacting with top chefs like Anthony Bourdain.

Stay —

The Ritz-Carlton, Grand Cayman, is the home of Cookout. Located on Seven Mile Beach, it offers both a beachfront resort and residences. Highlights include a front-row seat to the action during Cookout (tickets go on sale October 15) as well as cooking classes in the resort’s test kitchen the rest of the year. The hotel’s La Prairie spa provides the ultimate in relaxation. Try the Diamond Perfection, a diamond-powder scrub, followed with a finish of caviar body soufflé. (Yes, much is food-themed at this culinary-focused hotel.) Eric

Caymanian government recently clamped down on feedings as the rays were – how to put it? – losing their kite-ish figures. (Clearly, Las Tortugas’ abundance extends to all.) Today the rule is one pound of food per vessel, whether you’re in a 150-seater tourist boat or a yacht with eight aboard, like us. And so we enjoy VIP access to the rays, stroking them, holding them and placing whole squid below their hoover-like mouths until it’s time to move on. When we arrive at Rum Point, we find a similar seaside setup as the night before but with a backdrop of colorful Caribbean beach shacks – and about half the attendees. Perfect! We tuck in once again. This time to Angus beef steam buns by Tony Biggs, chicken tacos by Sean Brock, and Ripert’s “Le Bernardin” fish kebabs. Meanwhile, mixologist Charles Joly fixes rum punches and spiked ice teas. By the end, we feel a bit like the stingrays before their intervention. But resistance is futile. Our afternoon feeding is followed by a nighttime dine-around that takes us to Ortanique in the recently completed town-square development of Camana Bay. The Caribbean tapas restaurant is run by self-taught-chef Cindy Hutson and her restaurateur partner Delius Shirley (son of Jamaican-born Norma Shirley, whom Vogue called “the Julia Child of the Caribbean”). There may be plenty more meals planned before Cookout wraps up – including a Champagne-soaked Sunday Brunch and a seven-course dinner at Eric Ripert’s Blue – but this one does it for me. The grilled Caribbean lobster, served with conch, sweet pea, breadfruit and local pumpkin in a spiced hollandaise reminds me that, with ingredients this good, one need not look elsewhere for culinary inspiration. Ortanique, The Brasserie and other venues embracing local flavors, are a sign perhaps of what the Caribbean’s food scene could be if each island channeled its inner Las Tortugas. Going back to basics is good, as any modern chef will tell you. Just look at Bourdain. In his 2000 tell-all Kitchen Confidential, he was the restaurant rogue, who wrote that the classically trained Ripert wouldn’t “be calling [him] for ideas on tomorrow’s fish special.” How things have changed! When it comes to cuisine today, it’s the pirates running the ship.

MADE TO ORDER Grazing stations have elevated appeal when manned by the Michelinstarred; (below) Blue by Eric Ripert is the chef’s ode to the freshest raw and nearly raw seafood.

Ripert’s on-site restaurant Blue, the Caribbean’s only AAA five-diamond restaurant and the venture which led him to inaugurate Cookout, focuses on the diversity of flavors found just in the local seafood. The carte is organized as a series of tasting menus (“Almost Raw,” “Barely Touched,” “Lightly Cooked”) representing the presence or absence of heat in their preparation. Sure, there’s a little foie-gras thrown in for good measure, but the star is always the fresh catch.




CRYSTAL  CLEAR Journey behind the scenes at heritage glassmaker Lalique, where a passionate new leader is bringing a century-old vision back to life. BY STEPHANIE DRAX | PHOTOS BY GUNNAR KNECHTEL


he temptation to touch is overwhelming. Spun on the end of a gathering stick, a bulb of liquid crystal looks like golden candy. The viscid syrup requires skillful manipulation as it quickly cools and I prudently resist the urge to reach out: This “candy” is 2,100°F (1,150°C). It’s a rare privilege to visit the hearth of the Lalique crystal factory in the Alsace region of northern France. I’m cautiously standing in the hot-glass studio amid nine strong men who, like generations of glassmakers before them, expertly tease this concoction of sand, potash and lead oxide from furnace to mold. I dodge their path as they work in unison to produce the brand’s iconic Vase Poseidon, a clear vessel flanked by two seahorse-shaped handles, with symphonic precision. Founder René Lalique, the man dubbed “the Rodin of transparencies” by author Maurice Rostand, would surely be proud. This year marks the 70th anniversary of his death and yet his eponymous crystal still resonates. Today’s success story, however, can be attributed to two aesthete entrepreneurs operating almost a century apart: René Lalique himself and Silvio Denz, the Swiss perfume magnate who in 2008 acquired the then-struggling company and swiftly revived it. Could Lalique – an avant-garde artisan who broke new ground in glass – have imagined a 21st-century global lifestyle brand spanning decorative objects, jewelry, interiors, fragrances, art, architecture and a luxury boutique hotel? Absolutely, Denz tells me: “René Lalique had already created his luxury lifestyle empire 100 years ago. He was a genius with great talents. At most, I consider myself the guardian of his legacy.” Indeed, in his time, René Lalique’s achievements appeared limitless. Born in 1860 in Aÿ, in the Marne region of France, he began an apprenticeship in Paris at 16 to the renowned jeweler and goldsmith Louis Aucoc. Five years later, Lalique was designing for top firms such as Cartier and Boucheron and attracting private clients,

including the iconic French actress Sarah Bernhardt. In 1900, at the age of 40 and exhibiting at the prestigious Exposition Universelle, René Lalique was the most celebrated jeweler in the world. Drawing inspiration from nature (the precursor to the signature flora, fauna and females of his later work), Lalique’s Art Nouveau experiments with novel materials such as glass, enamel and ivory caused a sensation. He took a commission in 1907 from François Coty to design labels for the perfumer, but insisted on designing the glass flask too. By introducing romantic shapes and embellishments in the decoration of those bottles, Lalique invented the concept of branded perfume packaging, transforming it from a practical chemist’s vial into a seductive vessel. René Lalique made emotion tangible in glass: He was the first to capture in a bottle the essence of scent and spirit, the basis of all perfume advertising today. Fragrance houses Roger & Gallet, D’Orsay, Molinard and Molyneux soon clamored for his skill. And as his penchant for glass grew, he was simultaneously tiring of the widespread plagiarism of his jewelry designs. In 1911, he chose to refocus his career by committing to glassware. By 1921 he was able to open the factory in Wingen-sur-Moder. The forests and rivers surrounding the Alsatian village in the foothills of the Vosges provided the wood, sand, ferns and water needed to fuel and work the glass; several other glassmakers (Baccarat and Saint-Louis among them) were already in the region. Lalique embraced Art Deco design and propelled his factory into mass production – from tableware and lamps, statues and car mascots, to the interiors of ocean liners and of the Orient Express. With a desire to introduce Lalique into every person’s home, he declared: “We must put within their reach models that will educate their eye, we must popularize the notion of aesthetics. Works of art cost too much. Let’s change all that!” In his lifetime, he created over

MESSAGE IN A BOTTLE (Opposite) Yves Klein’s Winged Victory of Samothrace cast in glass by Lalique; (top) inside the Lalique Museum; (inset) Silvio Denz was an avid Lalique flacon collector before taking over the company in 2008.




Lalique Savoir Faire

FIRE POWER A glassworker expertly manipulates the intricate Vase Poseidon. Each Lalique piece is the work of dozens of craftsmen. Even the 100 Points wine glass, for example, requires the combined skills of 15 people.

Lalique produces up to 250,000 items per year, and a single piece requires up to 40 individual tasks. Here we highlight the rigorous technical process. Creation Studio The Lalique design team in Paris visualize their ideas using drawing, modeling and – in recent years – digitization and 3-D printing. The Mold Lalique has amassed 6,000 original molds since its inception. Technicians carve new molds or use existing ones to replicate a motif. Hot Work Molten crystal is harvested from one of several 2,550°F (1,400°C) furnaces using a gathering stick. Clear or colored crystal is turned, cut and smoothed with wood to eliminate imperfections; it can be blown quickly to create volume and then placed into a mold. It is slowly cooled in an annealing oven. Cire perdue or Lost Wax Particularly intricate or high relief designs are created using a combination of plaster and wax. A mold is heated to “lose” the wax, and liquid crystal is poured or blown in. The crystal cools and the mold is carefully broken open to reveal the object. Retouching and Engraving After one of several steps of quality control, surfaces are reworked to smooth imperfections. Engraving is used to precisely define the decorative details. Satin Finish This effect is typical of Lalique and is achieved by sandblasting or matting, an acid engraving process. Polishing A polishing wheel accentuates contours and creates shine and radiance.

Co-Branding through the Decades

— The Signature

René Lalique had an innate sense of marketing and his auspicious

Pieces that survive the elimination process are hand

collaboration with perfumer Coty was the first of many brand alliances.

engraved with the Lalique signature, “Lalique,

Since Silvio Denz took ownership of the company in 2008, Lalique

France.” Only two artisans are allowed to perform

has engaged with several global powerhouses to honor René Lalique’s

this final task.

vision and capitalize on new materials and new markets.



“René Lalique’s DNA is our daily code, our eternal guideline.” – Silvio Denz, CEO

MAKE-OR-BREAK MOMENT (Clockwise from top right) A lineup of Lalique for Bentley Flying B Paperweights await inspection; all Lalique pieces undergo a stringent vetting, in which 60 percent are rejected; only the perfect receive a final signature, and only two craftsmen are qualified to etch it.

1,500 models and registered 16 patents. At the 1925 Paris Exhibition, René Lalique was feted as the unrivaled master of glass. The furnaces of the Lalique factory have been firing ever since. I’m led to the cooler climate of quality control where an employee sits scrutinizing a tumbler for flaws – small stones, bubbles, and cracks. It’s one of 700 small items he will check today, 60 percent of which will be eliminated, bringing new meaning to the notion of “crystal clear.” When Marc Lalique took over after the death of his father in 1945, he channeled the business into crystal production. Adding 24 percent lead to glass increases the clarity, sonority, density and possibility of light refraction – all the qualities that are now synonymous with Lalique. His father had resisted the change to crystal, wanting his decorative objects to be affordable, but Marc believed the exquisite designs deserved added radiance. It’s in the finishing studio that I fully appreciate Lalique luminescence. Here, rows of technicians use precise tools to breathe life into crystal tortoises and tiny fish, rearing horses and red apples. (Lalique is epitomized by the contrast of satin and polished finishes applied at this stage.) The Lalique Cactus table – Marc Lalique’s renowned one-ton creation, held aloft by unfurling spiked branches – commands attention, but I’m drawn to the ethereal beauty of Révélation Bacchantes. The René Lalique vase design reveals a circle of soft sculpted female nudes suspended in a crystal block. As the sunlight permeates their matte contours, the figures become vivid, like dancing ghosts. The spirit of Lalique seems infinitely applicable in the hands of the brand’s creative director, Marc Larminaux. The designer is tasked with balancing the Lalique heritage – calling on an archive of vintage motifs that are crucial to the brand’s identity – with the technology and innovation required to drive the company forward. “René Lalique’s DNA is our daily code, our eternal guideline,” explains Denz, who sold his perfume business Alrodo to Marionnaud in 2000 and remains the





Nina Ricci

XVI Winter Games

René Lalique designed 29 glass mascots for car hoods that could illuminate with increased speeds via a bulb connected to the car’s accelerator. For Citroën, he created one such mascot featuring five horses – les “Cinq Chevaux” – designed for the 5 CV.

The intertwining dove flacon by Marc Lalique for Nina Ricci’s L’Air du Temps was named “perfume bottle of the century” by the Fragrance Foundation in 1999.

Marie-Claude Lalique’s Olympic medals for the Albertville Winter Games were the first of their kind – made of crystal and set in gold, silver and bronze.




world’s largest collector of René Lalique flacons, having spent 17 years sourcing more than 650 mint-condition bottles. “There is no future without a past. It’s important to stay up-to-date without forgetting where we came from; Lalique always adapted his creations to the trends and movements of the day.” When Marc Lalique’s daughter Marie-Claude took the company reins after her father’s death in 1977, she refreshed Lalique designs by adding color; she had previously added a range of jewelry and in 1992 launched the first Lalique fragrance. However, Marie-Claude sought retirement in 1994, selling the company to glassmakers Pochet (she died in Florida in 2003). Subsequently, as 21st-century consumer tastes shifted away from classical crystalware, Lalique fell into financial decline. When Denz took control of the business in 2008, part of his revival and brand positioning strategy was to marry Lalique’s savoir faire with the talents of other luxury titans. Collaborations with celebrated personalities such as architect Zaha Hadid and global brands including Bentley, Ferragamo, Montblanc and Steinway, have enhanced the products and created mutual synergies. Direct commissions are also increasingly popular: “Clients are looking for bespoke, limited-edition pieces – masterpieces of craftsmanship,” says Denz. Recently, a Middle Eastern royal – for whom Lalique had created 5,000 gold-rimmed, insignia-engraved goblets – requested a crystal bust of his wife. A laser reading


captured her exact measurements and the finished sculpture weighed 200 pounds. True admirers and aficionados of Lalique can now stay at Villa Lalique, the brand’s recently opened, five-star boutique hotel in Wingen-sur-Moder. Set in René Lalique’s former home, the property is a traditional Alsatian-style house built in 1921. The decor is a clever mélange of eras: Original Lalique family furniture is integrated with Lalique Maison, the brand’s Art Deco-inspired interiors collection designed by Lady Tina Green (wife of British retail tycoon Sir Philip Green) and her business partner Pietro Mingarelli. Each of the six suites is uniquely designed by the duo, and the hotel restaurant (which includes a 20,000-bottle cellar, of which many are drawn from Denz’s own collection), was created by renowned Swiss architect Mario Botta. My Lalique immersion ends with a tour of its dedicated museum, which opened in Wingen-sur-Moder in 2012. It’s a grand finale: The contemporary space features a vast array of René Lalique’s work, including many exquisite perfume bottles on loan from Denz. I’m drawn to a small, unassuming tear-shaped vessel, with a motif of swimming fish. I’m told it was Lalique’s first attempt at an embellished bottle, which he made over a hot stove in his Paris apartment in 1893. The mold caught fire and the flames soon engulfed his kitchen, but before making his escape, Lalique made sure to salvage the little bottle. In the heat of that moment, even the glassmaker couldn’t resist his creation.

GLASS HOUSE Visitors to Wingensur-Moder can now stay at René Lalique’s former villa, which has just reopened as a sumptuous Art Deco-style hotel and Michelin threestar restaurant.




The Macallan

Zaha Hadid

Damien Hirst

This enduring relationship with the Scotch distiller has produced six decanters, including The Macallan 64 Year Old Cire Perdue, which cradles the brand’s oldest whisky. In 2010 the bottle set a record for Scotch, selling for US$460,000 at Sotheby’s.

The sculptural Visio and Manifesto vases were a collaboration between the Iraqiborn starchitect and Lalique.

The controversial British artist channels his imagination into a selection of decorative panels designed in partnership with Lalique.


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ALL THE RIGHT MOVES Entrepreneur, investor and reality star extraordinaire Robert Herjavec is proof that nice guys finish first. BY KATHERINE HAHN | PHOTOS BY XAVIER GIRARD -LACHAÎNE


obert Herjavec is moving so quickly, he’s almost a blur as he strides across the LAX tarmac towards his Challenger 601 aircraft. It’s 8 a.m. on an overcast June morning, and the founder and CEO of the cybersecurity firm Herjavec Group is eager to take off so he can be in Toronto (where the Yugoslavian-Canadian grew up and still has a home) for dinner to discuss business with the owner of one of the largest physical security companies in South America. The next day he’ll zip back to L.A. to tape an episode of ABC-TV reality series Shark Tank, where he’s one of six business-savvy panelists deciding whether or not to invest in small-business entrepreneurs (he’s known as “the nice one” on the show). Outbound and inbound, the father of three, bestselling author and marathon runner will work nonstop. But first he has a photo shoot and interview, which means doing something not in his nature: standing still. Take one look at the fit, suntanned Herjavec and you can see he’s a literal mover and shaker. He’s in the best shape of his life from his recent stint on Dancing with the Stars – he spent 75 days in a row on the show and rehearsed a minimum of four hours daily with partner Kym Johnson. His famous baby blue eyes (no, the blue is not from contact lenses, a question he was frequently asked during DWTS) sparkle with energy. Even his staid black polo shirt screams action – it bears a small Ferrari logo. One of his hobbies is racing the Italian luxury sports cars. Excited as Herjavec is to jet off and launch his next deal, he’s unfailingly enthusiastic and cooperative with the camera and security crew gathered on the tarmac. (There’s that “nice one” reputation in action.) He’s also a time manager extraordinaire. Whenever the photographer pauses to review an image or consider a new angle for a shot, Herjavec reaches into the back pocket of his blue jeans lightning fast and grabs his phone to check and send messages. “People are always like, ‘Oh, it’s so romantic to own your own airplane.’ For me, it’s a time machine. It buys you time,” Herjavec says, flashing one of his frequent grins. “I almost flew commercial today, but I wouldn’t have got there until one o’clock in the morning. Couldn’t have had dinner. It would have been a one-hour meeting at the office. On the side of my airplane it says, Andiamo. It’s Italian for ‘let’s go.’ That’s my philosophy.” Among a flock of all-white aircraft sporting nothing more than tail numbers, his Challenger jet stands out. Beyond the one-word motto emblazoned on the side, the jet’s wings and underbelly are painted glossy black. A diagonal silver stripe runs from the bottom of the nose to the tail, which also sports the company logo, the letter Experience


PROFILE: ROBERT HERJAVEC H on a red wax seal, the kind first used in the Middle Ages to ensure the contents of a letter remained private. “The Challenger is part of our branding,” Herjavec says. “The airplane is sitting there at the airport, why wouldn’t you put your name on that?”

The Personal Touch

But if the aircraft has flash, the man has a more subtle sparkle that’s often seen on Shark Tank when he responds enthusiastically to a pitch he likes. He clearly enjoys listening to contestants and advising them so they can achieve what they want. And he wants to do the right thing. A huge fan of fantasy drama Game of Thrones, Herjavec says he most identifies with the character Ned Stark, the noble patriarch of a large family who was driven by a sense of honor and duty so strong he gave his life for it. “My faith and my family are really important to me. Being at peace is really important to me,” Herjavec says and then adds with a mischievous smile and laugh, “but being competitive and getting ahead is really important to me. I’m ultra competitive.” And, unlike Ned Stark, he’s winning. His current company, the fourth he’s started in the cybersecurity sector in 30 years, has experienced major growth in the United States, landing contracts with everything from casinos in Las Vegas, including the world’s largest gaming company, to Blue Cross in Idaho. He regularly travels to San Francisco, Phoenix, New York, Boston and Chicago. “We need the plane because it’s all very relationshipbased,” Herjavec says. “As the world gets faster and we get more connected and everyone gets more devices, the power of the personal connection becomes more amplified. If you’re not in front of people, they feel they’re not as important. So you’ve got to be out there. It’s the personal touch.” En route to those face-to-face meetings, Herjavec, who lists his location on his Twitter homepage as “wherever I need to be,” uses his jet as an airborne workstation. He had Wi-Fi installed last year so he’s never out of touch, and he’s using it to his full advantage: He admits he’s been known to send 300 emails in one flight. “The plane is an office. Once I get on my airplane, I work until I stop. I’ve never called the pilots and said, ‘Let’s go to Cabo, just for fun! Let’s go to Boston for lobster!’ We use the plane for less than two percent of what I would call pure fun.”

New Beginnings

The onboard galley is stocked with Ferrari coffee mugs but the pilot says Herjavec prefers a humble paper cup – showing up for flights with a to-go (of course) coffee from good old Canadian chain Tim Hortons. Herjavec’s regular-guy work ethic is part of his roots. When he was a child, his family fled communism in the former Yugoslavia and arrived in Canada with only $20 and a single suitcase. They made that journey via train and boat. Herjavec didn’t fly in a commercial aircraft



“I tend to be pretty fanatical. I went to volunteer in a soup kitchen and ended up working 22 hours a day.” – Robert Herjavec

until he was 13 years old and went to visit his grandmother in Croatia. After earning a college degree in English literature and political science, Herjavec worked as a waiter and collection agent, then talked his way into a position he was unqualified for – selling computer components – by offering to work for free for six months. In 1990 he launched one of the first companies dedicated to providing corporations with internet security systems, later bought by AT&T. He then founded a Silicon Valley-based technology company that he sold to Nokia in 2000. In 2003, after three years as a stay-at-home dad, he launched Herjavec Group. Laughing, Herjavec recalls his maiden voyage on a Bombardier business aircraft, back when he chartered a jet for his first company. “I didn’t understand you could own your own airplane! We chartered – I think it was a Learjet 35. We took seven people. Somebody sat in the toilet. We were so excited! We had the music going. I must have taken a thousand pictures. Now it’s become a practical tool.” But as far as Herjavec has risen in the world, he still has down moments. “I had a rough year last year,” he admits. But his challenges, including a divorce, lead him to help others, volunteering at Seattle Gospel Mission, a Christian homeless shelter. He stayed for three weeks. “I tend to be pretty fanatical,” Herjavec says. “I went there to work in the soup kitchen, which was supposed to be three-hour shifts. Within three days, I was working 22 hours a day. Nobody at the shelter knew who I was. They thought I was a recovering addict like

GO PRO Robert Herjavec rarely settles down, whether he’s volunteering to test a product on Shark Tank, competing on Dancing with the Stars or authoring books (You Don’t Have to Be a Shark is due out in 2016).

everybody who works at the shelter. I ended up running the program for people to come in off the street.” He came away from the experience having learned a major life lesson: “Every human being deserves a certain amount of hope and opportunity. What you do with it is really up to you,” Herjavec says. “Nobody has the right to be successful, but everybody has the right for hope.” So what’s Herjavec hoping for? He’s working to expand Herjavec Group internationally (the firm recently expanded into the United Kingdom) and his third book, a sales guide for the non-salesperson, will be released in early 2016. And he’s excited about what viewers can learn about the gritty side of business ownership when the Shark Tank brand expands in season seven this fall with Beyond the Tank.“It gives in-depth updates on entrepreneurs who were funded by the Sharks,” Herjavec says. “It goes deeper and shows the reality of it.” Most sharks, as anyone who’s ever watched a nature show can tell you, breathe easier when they are on the move. Can Herjavec ever imagine slowing down? No way. “I feel like I’ve got to go. I feel like I’ve got to do something with my life. I feel like I haven’t done enough,” Herjavec says. “The day my time isn’t valuable, I won’t need an airplane.” A few minutes later, he takes off in a jet that travels eight miles a minute, which, for Robert Herjavec, might still be a little too slow. Andiamo!

RENAISSANCE FAIR From a gilded age to golden opportunities, Saint Petersburg’s arts scene is returning to its roots. BY EVE THOMAS

TRAVEL: RUSSIA Fabergé is just the beginning. Russians reconnecting with the global arts scene appear just as eager to share their past and push their unique aesthetic as they are to bring pieces of other cultures back home. “Fabergé does not go out of style,” says the museum guide with a laugh. “It only becomes antique and, therefore, more valuable!”

Linked In


B TREASURE CHEST (Above) The Fabergé Museum, located in Shuvalov Palace, contains the Fifteenth Anniversary Easter Egg, whose golden shell is adorned with the Czar’s family portraits painted on ivory; (opposite) an inside view of the Hermitage Museum.

eneath a sleek glass case, a tiny bay tree glitters. Its thin gold trunk gives way to delicate green leaves, each one a slice of carved nephrite flecked with diamonds, rubies and amethysts. “Look closer,” a guide urges. Through a gap in the topiary, a lever comes into view. And then, a miniature bird, hiding among the branches. “When the key turns, the nightingale comes out to sing,” she says, approaching the case and lifting a hand, mimicking the flapping of wings. “That is what we call the ‘surprise.’ Most Imperial eggs were made with one.” There is perhaps no symbol more strongly linked with Russian royalty – or the country as a whole – than the Fabergé egg. Inspired in part by pysanka, elaborately painted Orthodox Easter eggs, the first one was commissioned from jeweler Carl Fabergé in 1885 by Czar Alexander III for Czarina Maria Feodorovna. She was so delighted by the treasure – a white, enamel-coated hen’s egg containing a gold yolk (which in turn held a gold chicken, which hid a crown and ruby pendant) – that the holiday tradition continued for over 30 years and inspired similar bespoke creations for other wealthy Russians. Whether one considers the eggs priceless works of art, Victorian-era mechanical triumphs or over-the-top objects of fantasy, there is nothing else quite like them in the world. Even as I explore the changing face of art and design in Saint Petersburg, this penchant for gilding the lily (sometimes quite literally) never seems to wane, and

Opened to select guests at the end of 2013 and then to the public the following spring, the Fabergé Museum in Saint Petersburg is itself a bit of a hidden gem. Drivers who can reach the Hermitage with their eyes closed still need to look up the museum’s address on the Fontanka River Embankment, and, when they get there, are surprised by the impressive collection’s subdued home: a pale gray facade among the city’s pastel palaces, buildings that have survived military sieges and communist neglect only to be returned to their former glory in bursts of lilac, peach and buttercream. The museum is owned by Russian entrepreneur Viktor Vekselberg and his charity Link of Times, with his business partner Vladimir Voronchenko (founder and manager of Aurora, the first private equity fund specializing in Russian art and antiquities) serving as director of the museum and president of the foundation. Link of Times was founded with the goal of reviving Russian culture by repatriating native art and restoring Russian monuments, both at home and overseas. Other projects include preserving a windmill at a former Russian settlement in California and returning a set of 18 bells from Harvard to Moscow’s Danilov Monastery. (They were originally donated to the university by American industrialist Charles R. Crane, who purchased them in the 1930s before they could be melted down by the ruling Communist government.) The Fabergé collection on display at the museum was similarly saved from destruction, piece by piece: sold by the Bolsheviks, smuggled out of the country, traded and auctioned. Of the 50 Easter eggs crafted for the imperial family from 1885 to 1916, nine are on display here, including the first one ever commissioned. Eight disappeared without a trace, and the rest are scattered in private and public collections around the world. “As Alexander Pushkin once wrote, Peter the Great ‘opened a window to Europe,’” states Vekselberg on the foundation’s site. “Unfortunately, for nearly 75 years, this was a window through which our cultural masterpieces were taken abroad. It’s time to return them.” Many of the museum’s 3,000-plus items were bought privately in 2004 from the estate of American businessman Malcolm Forbes, who started his Fabergé collection in the 1960s with a single cigarette case. In addition to the eggs, the museum showcases other treasures from the House of Fabergé: silver, enamelware and religious iconography, as well as pieces from other artists and imperial suppliers, not to mention a private collection of Experience


BRANCHED OUT The Bay Tree Egg by Fabergé was presented by Nicholas  II to his mother, Dowager Empress Maria Feodorovna, in 1911. It hides a tiny mechanical bird inside.

paintings. As we pass through a dark hallway, my guide waves at a few works on the wall, each glowing softly as if lit from behind. “These pieces are not Russian,” she halfapologizes. “They are Louis Valtat, Renoir…” Renoir as an afterthought? Only in Russia.

Private Viewing

Saint Petersburg is sometimes called “Russia’s least Russian city” because of the global touches everywhere, from Italian architecture to Dutch waterways to Scandinavian cuisine. In the distinctly modern Marina Gisich Gallery, I find a group exhibit by Parazit, a Russian art collective; called Venice Salvation, it features their take on the slow sinking of the European city. It’s cheeky and dark – one work consists of stacked bottled water – but I could just as easily be in New York. That is, until I’m invited upstairs. On the second floor, a stone staircase gives way to an entrance lined with sparkling silver guest slippers. At



Gisich’s behest, I happily trade in my heels. (Stilettos remain part of the uniform for Saint Petersburg women, whether they’re going out dancing or buying groceries.) Clad in a crisp white shirt and jeans, Gisich speaks a mile a minute as she leads me inside her hybrid living room-workspace, what would feel like a London flat if it weren’t for the views of Fontanka River. Oversized canvases flank each doorway, tulips and peonies carpet the coffee table and family photos teeter atop stacks of art show catalogs. She shares the three-floor building, former communal housing, with her husband, a French banker, and two children (“My future gallerists,” she says when they tumble in later with their nanny). “People are surprised a place like this exists here,” she says as I take a seat at a large table, one that works as well for family dinners as it does for client meetings – she receives art collectors and interior design clients upstairs, by appointment only. Her assistant brings out a tray of coffee and a small bowl of sticky strawberry jam made by her father at his country dacha. “You see, most Russians are very private. But when I travel to the Vienna Art Fair, to Art Paris, I see how people live together with contemporary art, and that is what we are trying to show.” After coffee comes the “surprise.” Gisich’s assistant opens a heavy-yet-unremarkable door between the couch and the bar to reveal another gallery showcasing an array of Russian contemporary art. There are just one or two works per artist: a kinetic steel and paper sculpture by Alexander Shishkin-Hokusai; animated, traincar-inspired lightboxes from Marina Alexeeva; Gregory Maiofis’s wry black-and-white photos of bears and ballerinas. Here, Gisich and her team gauge potential collectors’ interest in each artist before bringing up additional works from storage. “We give them just a taste and they want more!” she declares. “Russia’s capacity to collect is huge – our knowledge and culture is not. We have to develop it.” Gisich attended the École des beaux-arts, but she says there was really no way to study then what she has learned since opening the gallery in 2000. The market was being built and rebuilt all around her, along with the art itself. As she discusses the city’s recent European Biennial for Contemporary Art Manifesta 10 and last year’s celebrations for the 250th anniversary of the Hermitage, it’s easy to forget that during the days of Soviet censorship and Stalin’s religious purges, nonconformist art met the same fate as Fabergé eggs: destroyed, hidden or smuggled abroad. While many of the works in Marina Gisich Gallery blatantly play with politics and cultural clichés, controversy is still a distinct possibility. Gisich’s assistant recalls End of Fun, a 2012 exhibit at the Hermitage by the irreverent English art duo Jake and Dinos Chapman that provoked over 100 complaints and an investigation for “extremism.” (Admittedly, it was not the first time their dioramas – which feature World War II insignia and fast



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“Russia’s capacity to collect art is huge – our knowledge and culture is not. We have to develop it.”

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– Marina Gisich, gallery owner

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food icons – have provoked protests.) Dmitry Ozerkov, the museum’s 30-something director of modern and contemporary art, took the scandal in stride, telling The Guardian that the Hermitage wants to “create a dialogue between old and new,” a mandate that includes a new wing devoted to modern and contemporary art. “You know, people protested the art nouveau design of the House of Books,” Gisich’s assistant tells me, referring to a striking, green-and-glass-roofed building on Nevsky Prospekt that was constructed in 1904 as the Russian headquarters for Singer sewing machines. “And now look, it is a landmark.”

Design Direction

which enables users to track flight status, baggage handling and passenger location in real time using their mobile phones. Vipport is the venue for JetExpo, an annual international business aviation exhibition. It has also joined forces with Swiss company Jet Aviation to provide aircraft maintenance, and HOME WORKS Marina Gisich showcases Russian art in her eponymous gallery as well as throughout her apartment upstairs.

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“Twenty years ago it was bad taste to be dressed by a Russian designer, and fashion was evolving as an artform alongside graphic design and painting,” says Anatoly Bisinbaev, cradling his camera in his hand while a makeup artist touches up a tribal tattoo on a thin, Experience


BARE MINIMUM The atelier of designer Larissa Pogoretskaya (as well as her daughter and photographer husband) is a boho-chic space with a Parisian feel.



tanned model. “People who come here or to Moscow from elsewhere need to prove to the world that they can buy anything, even if you can find it at the airport.” I’ve just slipped through a gloomy courtyard and up a nondescript staircase to discover another world hidden from street level: the bustling atelier of designer Larissa Pogoretskaya. Daughter Alexandra also has a fashion line (both are created on site), with dad Anatoly Bisinbaev shooting the collections. Every room reveals a new surprise: bolts of fabric stacked to the ceilings, velvettrimmed dresses pinned to a row of mannequins, inspiration boards thick with swatches, postcards and magazine clippings. In 2015 Saint Petersburg, any designer label you can dream of is a short car ride away (along with a Starbucks latté), but buying an outfit that’s proudly Made in Russia is a little more difficult – and still a niche affair. When the team breaks between shots to check their iPhones and sort through a stack of accessories (feathered headbands, shell necklaces), Anatoly shows me the album from his daughter’s wedding at a French château. The photos were taken by him, of course, and the wedding dress designed by his wife. It is stunning in its simplicity, a far cry from the loud patterns and macaron hues that parade down Nevsky Prospekt. In fact, the fashion house’s whole look – black and beige, wool and silk – has

the tailored, almost uniform feel of Jil Sander or Junya Watanabe. (Larissa is often questioned about her love for black clothing, to which she replies, “No one ever asks the Japanese designers that.”) While Larissa’s label has presented in Milan and at Saint Petersburg’s budding Aurora Fashion Week, as well as in the pages of L’Officiel and Collezioni, she concentrates on private Fall-Winter catwalk presentations and custom fittings that cater to high-end clients, some of whom have been coming to her since 1992. “We don’t want to dress the whole world, or even the whole city,” says Anatoly, adding: “I love the saying: ‘There should be very little of a good artist.’” Before I can get on board with this pared-down ethos, Anatoly fills me in on a fashion shoot he’s planning: It will take place on the beaches in Bali and involve, among other things, ornate traditional jewelry and screenprinted surfboards. So much for pure minimalism, I think, with a smile, on the drive back to the hotel, as we pass the mint-green Mariinsky Theatre, the medieval mosaics of the Church of the Savior on Spilled Blood, and arrive, finally, at the canary-yellow walls and marble lions of the Four Seasons Hotel Lion Palace. Located across the street from Saint Isaac’s Cathedral, the hotel and the landmark share an architect, Auguste



Saint Petersburg Where to sleep in, dine out and refuel.

— Stay Immortalized by Pushkin in his 1833 poem “The Bronze Horseman,” the Four Seasons Hotel Lion Palace is as much a historical site as a five-star hotel. Built for Prince Alexey Lobanov-Rostovsky and Princess Cleopatra LobanovaRostovskaya, it was designed by French architect Auguste de Montferrand – the same man behind the landmark across the street, Saint Isaac’s Cathedral. Opened in 2013, the 177-room mansion-turnedhotel has been immaculately restored and reconceived using original plans and designs. Book the 1,636-square-foot Lobanov Presidential Suite for park views from a furnished, heated terrace.

— Dine The Four Seasons’ restaurants are as much a nod to guests’ demanding tastes as the city’s international reputation. At Xander bar, select from among 13 vodkas and try a flight of caviar with

SACRED SPACE (From top) The Four Seasons Hotel Lion Palace shares an architect with nearby landmark Saint Isaac’s Cathedral.

de Montferrand, as well as a history of exquisite luxury, neglect and revival (the hotel previously served as a hostel, a school and the headquarters of the Ministry of War). Though I’m told the painstaking renovations and restorations were done with a mind for minimalism – “I love the Hermitage but I do not want to wake up in the Hermitage,” says the hotel’s director of public relations Natasha Yermashova as she leads me through the lobby – this is still Saint Petersburg, and everything is relative. Marble and gold leaf are hardly in short supply, and the property was an obvious addition to Condé Nast Traveler’s list of Best New Over-the-Top Hotels in 2014. Quite a bold statement about any spot in a city as grand as Saint Petersburg, but after a week in residence I cannot argue with their decision. Not when I’m tasting beluga caviar in Xander bar, not when I’m having brunch on my terrace across the street from Saint Isaac’s viewing platform, and certainly not when I seek out the serenity of the hotel spa. I stroll out of the changing room to find a glassed-in lounge area and relaxation pool, then look up and see – what else? – three chandeliers glittering above it all. However much Saint Petersburg is changing, some things simply never go out of style.

lace-thin blini. Sintoho showcases the best of Asian cuisine (the name combines Singapore, Tokyo and Hong Kong), including wild tuna tartare, king crab legs and authentic Peking duck prepared tableside. At Percorso, find fine Italian dishes like white truffle asparagus and saffron sorbet from Michelin-starred chef Andrea Accordi. Enjoy them in one of four spaces – the elegant bar, by the bustling open kitchen, in a private dining room, or in the “amber room” by the light of an enormous chandelier and a fireplace.

— Do Indulge in a gold-infused facial at Luceo Spa, or consult the hotel concierge for unforgettable experiences including visits to the restoration chambers of the Hermitage, behind-the-scenes tours of the Mariinsky Theatre, private gallery and atelier consultations, day trips to Peterhof and night tours of the canals.





Amid the celebrations for its 10th anniversary, Austria’s International Jet Management has found a new dance partner in Bombardier’s Challenger aircraft. BY MICHAEL JOHNSON | PHOTOS BY GUNNAR KNECHTEL

AT YOUR SERVICE (Above, left to right) IJM managing director Robert Schmölzer; flight routes are tracked at IJM offices; (opposite page) the technical team perform maintenance on a Challenger 850 jet.


he Viennese Waltz: One of the oldest ballroom dances in existence, its beauty lies in its consistency, with the spotlight shining less on individual flair and more on the fluidity of the whole experience. It’s fitting, then, that just south of the birthplace of the Viennese Waltz, Austria’s International Jet Management (IJM) is celebrating 10 years of aircraft management – a business where success hinges on dependability and discretion. “For aircraft management companies in Europe, there’s a steady come and go of operators,” says Robert Schmölzer, managing director of IJM, which is also celebrating the addition of a Challenger 350 aircraft to its fleet of Bombardier business jets. “We’ve seen a lot of turnover in our industry, but we’ve reached a stage where we feel stable. Ten years in this business is pretty good.”

Smooth Operators

According to Schmölzer, IJM’s stability is tied to the reliability of its service, a trait that sits at the heart of the company’s reputation. It helps that IJM’s fleet includes a wide array of Bombardier business aircraft – Learjet, Challenger and Global jets – which they operate for customers all over the world. As Schmölzer reveals, their very first customer switched over from a Cessna to a Learjet and never looked back, going on to acquire a Challenger 300, Challenger 605, Challenger 850 and finally a Global aircraft. “And that customer is still with us today.” Customer retention has been another big part of IJM’s remarkable success. “Barring the sale of an aircraft, we don’t lose customers,” says Schmölzer. “Our fleet doesn’t fluctuate.” Customer satisfaction was particularly vital early on, when the company’s burgeoning reputation was generating new business – despite very little marketing. “In the first five years of IJM, we barely

advertised,” says CEO Felix Feller. “You couldn’t even find us online! Virtually all our new business during those first years was referred.” Born in Baden, Switzerland, Feller first earned his stripes as an engineer before entering the world of aircraft management as a pilot. He amassed over 13,000 flying hours working as a flight instructor and inspector whose type ratings included the Challenger 600, Challenger 601 and Challenger 604 aircraft. Having already built and sold a jet management firm in Switzerland, Feller knows all too well that, in the world of business aircraft management, it’s often what’s left unseen that is the most important: “Our customers want to keep a low profile, and we respect that.” Even a decade later, in the wake of this major achievement, Feller maintains that the best possible customer service experience is one where the customer isn’t thinking about IJM – because the operation is running so smoothly. “After the initial request for an ad-hoc flight, the best interaction with us is, frankly, no interaction at all,” says Schmölzer. “Let’s say a customer from Moscow, one of our most important markets, must fly at the last minute to a meeting in New York. IJM will take care not only of the flight but also customs, in-flight service, the whole package. In this regard it’s probably best that the customer doesn’t have to think about us. Everything is behind the scenes. We are only in direct contact with our customers if something’s wrong and they need to be involved. Which is rare, of course!” Feller couldn’t agree more. “In German, as in English, we like to say ‘No news is good news’!”

Powerful Partnership

The addition of a Challenger 350 jet to IJM’s fleet came as a result of a longstanding relationship with a customer in Denmark, who sometimes works for IJM as a pilot. “It was December 2013, Experience



“Our customer wants to keep a low profile, and we respect that.” – Felix Feller, CEO during our Christmas party,” Schmölzer recalls. The customer shared the news that he would be taking delivery of a Challenger 350 jet the following year and wanted IJM to manage it for both owner and charter operations. The Challenger 350 aircraft suits the region because it connects Austria directly with all of Europe and the Middle East, says Schmölzer, who got his start in jet management ten years ago at a firm with a large fleet of Challenger jets. IJM has long been a supporter of the Challenger 300 jet, having seen it steadily emerge as a leading business aircraft among both charter customers and owners. Charter customers tend to favor its conference-friendly cabin design, while owners are fond of the aircraft’s reliability – not to mention its return on investment and high resale value. Adds Schmölzer, “I think it’s also a lifestyle thing. There is prestige in operating a Challenger aircraft.” The reputation of the Challenger 300 jet in Austria bodes well for the Challenger 350, which received full type certification from the European Aviation Safety Agency (EASA) in September 2014. Feller fully expects the business jet to have a bright future in Europe. “The Challenger 350 jet comes at a point now where owners are thinking of next steps, perhaps replacing a plane,” says Feller, “but they want to stay within the product line. They’ve flown many years with a Challenger 300, so they immediately turn to the Challenger 350 jet. It’s logical progress, a familiar experience. The Challenger 300 that they know so well, only with improvements in performance, especially avionics.” The new, more dynamic avionics of the Challenger 350 aircraft are designed to work in tandem with the pilot, anticipating and supporting the workload for a safer, more effective operation. For a company like IJM, whose commitment to reliability is unwavering, this development is a major boon. Aesthetically, Feller expects the Challenger 350 jet to be especially popular among IJM’s charter customers, who prefer the latest and most prestigious aircraft available.



“Bombardier seems to be the only Original Equipment Manager [OEM] with such a diverse fleet portfolio,” says Schmölzer, commenting on the companies’ growing partnership. “Other OEMs might only offer a certain size or class. That works well if you’re looking to specialize, but Bombardier allows us to increase our service offering as the owner grows up with the OEM.” IJM has seen a number of its customers “grow up” with Bombardier. “A Learjet owner, for example, might move on to a Challenger 604, and then eventually progress to a Global 6000 aircraft,” says Schmölzer. “That kind of vertical relationship with an OEM is rare, and it helps us better guide jet owners as their experience and goals mature.” As IJM celebrates its 10th anniversary, the company is taking confident but careful steps into new markets around the globe. In 2014 they opened up shop in Hong Kong, and this year they are planning expansions into both the United States and the Middle East. “Nothing will happen unless every move is calculated, though,” says Feller. “Every IJM facility must mirror the quality and experience of our company here in Austria.” The steps may be new, but it’s the same dance: clean and consistent. And so the waltz goes on. TEAM PLAYERS (Clockwise from top left) IJM’s ground team; a Challenger 350 aircraft and its digital maintenance manual.

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>  Boasts the widest cabin and only true 12-passenger capability in its class, with exceptional stand-up headroom and a flat floor throughout. >  The Bombardier Vision flight deck provides pilots with cutting-edge technology and superior design aesthetics for new levels of control and comfort. >  Lowest in-class operating costs* and industryrecognized dependable platform.

Learjet 70

The Learjet 70 aircraft leverages Bombardier’s efficient high-speed aircraft experience with the ability to carry six passengers and full fuel.* Its performance allows you to achieve more with powerful engines and forward-thinking new winglet design that enable it to cruise at a speed of Mach 0.81 and climb to an operating ceiling of 51,000 ft (15,545 m).*




>  T he Bombardier Vision flight deck’s industry-


leading avionics and aesthetics optimize productivity

Maximum range*

and safety for unprecedented levels of comfort,

2,060 NM (3,815 km) City pairs* Cairo-Frankfurt, Chicago-San Juan

convenience and control. >  H oneywell engines provide the aircraft with greater power for fast and efficient connections to more of your world. >  A n innovative cabin management system and stateof-the-art communications options underscore the Learjet 70 aircraft’s evolution of light jet excellence, placing efficiency and total control at your fingertips.

Learjet 75

The Learjet 75 aircraft delivers a classleading high-speed cruise of Mach 0.81. Powerful engines and evolutionary aerodynamics featuring a new winglet design allow travel with eight passengers and full fuel.* The 51,000 ft (15,545 m) operating ceiling allows for smoother flights, avoiding delays that weather and congestion often cause at lower heights.* Stats


Passengers** 9 Maximum range* 2,040 NM (3,778 km) City pairs* Toluca-Toronto, Santiago-São Paulo

>  The Bombardier Vision flight deck’s advanced navigation and communications capabilities decrease pilot workload and increase situational awareness. >  Highly efficient Honeywell engines power the Learjet 75 business aircraft, increasing thrust to deliver improved takeoff field length for access to more destinations. >  The cabin’s double-club configuration offers more legroom and greater comfort. Individual touch screen monitors and advanced connectivity options maximize productivity while flying.

* Under certain operating conditions ** Baseline configuration † The aircraft is currently under development and the design tolerances remain to be finalized and certified




Europe 3 Regional Support Offices 1 Bombardier Service Center 14 Authorized Service Facilities 2 Parts Facilities 2 Training Facilities

North + South America

Asia + Middle East

2 Customer Response Centers 5 Regional Support Offices 5 Bombardier Service Centers 24 Authorized Service Facilities 4 Parts Facilities 4 Training Facilities

5 Regional Support Offices 1 Bombardier Service Center 14 Authorized Service Facilities 5 Parts Facilities 1 Training Facility

Africa 1 R egional Support Office 2 Authorized Service Facilities 1 Parts Facility

Australia 1 Regional Support Office 2 Authorized Service Facilities 1 Parts Facility


— > Two 24/7 customer response centers: Montreal and Wichita > 15 regional support offices worldwide > On-site support through Bombardier’s Customer Response team > High parts availability with 13 parts facilities around the world > Bombardier flight and technical training with seven training facilities worldwide > Over 60 service and maintenance facilities around the world



North + South America

Teterboro, NJ

Asia + Middle East

Tucson, AZ

Atlanta, GA

Van Nuys, CA

Chicago, IL

Washington, DC

Columbus, OH

White Plains, NY

Dallas, TX

Beijing, China Dubai, UAE

Wichita, KS

Denver, CO Fort Lauderdale, FL

Hong Kong, China Mumbai, India Shanghai, China Singapore


Tokyo, Japan

Hartford, CT

Houston, TX

Miami, FL

Regional Support Offices Bombardier Owned Service Centers Parts Facilities Training Facilities Customer




Montreal, QC

Belfast, UK

Morristown, NJ

Burgess Hill, UK

Orlando, FL

Farnborough, UK

San Jose, CA

Frankfurt, Germany

São Paulo, Brazil

Moscow, Russia

Munich, Germany

Seattle, WA


Toluca, Mexico

Response Team trucks


South Africa

Australia Sydney, Australia

Contact our Customer Response Centers: 1 866 538 1247 (North America) // 1 514 855 2999 (International)


April 10, 2015

To the Rescue Swiss Air-Ambulance (Rega) has signed a firm purchase agreement for three Bombardier Challenger 650 aircraft. One of the world’s pioneers in aeromedical evacuation, Rega regularly carries out local rescue operations and repatriates Swiss patients from abroad. Its current fleet of three Challenger 604 aircraft, based at Zurich airport, is used exclusively for ambulance flights and the jets are outfitted with intensive-care units. Delivery of the new modified aircraft is scheduled for 2018. April 27, 2015

Great Minds Pierre Beaudoin, executive chairman of the board of Bombardier Inc., appeared on a panel covering the global economy at the Milken Institute’s Global Conference in Los Angeles. He spoke alongside the vice president and treasurer of the World Bank, the CEO of Safaricom Ltd. and the co-president and head of Institutional Clients Group, Citi. The Milken Institute is a nonprofit think tank that explores “the convergence of finance, business, health, philanthropy and policy to advance collaborative solutions that will drive progress.” May 17, 2015

Go Global Three-time Formula One World Champion and Bombardier Business Aircraft spokesperson Niki Lauda announced the purchase of a Global 7000 jet at the European Business Aviation Convention and Exhibition (EBACE). Lauda said the aircraft allows him to “fly from Vienna to São Paulo, and almost all other stops along the Formula One circuit, quickly and efficiently.” An experienced aviator, Lauda has owned and operated a Global 5000 and a Challenger 300 as his private aircraft. He owns a Global 6000 aircraft, which recently won the 2015 International Yacht & Aviation Awards prize for Best Interior Private Jet Design. May 18, 2015

All Set for NetJets (From top) A Challenger 650 aircraft in Swiss AirAmbulance Rega livery; Executive Chairman of the Board of Bombardier Inc. Pierre Beaudoin speaks at Milken Institute’s Global Conference; Niki Lauda and Peter Likoray, Senior Vice President, Sales, BBA at EBACE; NetJets’ Challenger 350 jet.



NetJets Europe unveiled its first European Signature Series Bombardier Challenger 350 aircraft at EBACE in Geneva, Switzerland. NetJets’ Signature Series concept sees the company working with Bombardier to offer customers exclusive amenities based on client feedback. The Signature Series Challenger 350 jet features iPads pre-loaded with entertainment, Iridium satellite phones, Lufthansa niceview™ 3-D moving maps system, optional Wi-Fi internet access solutions and HD monitors. A total of 75 Challenger 350 aircraft will join the NetJets fleet and the company has options for an additional 125 aircraft. The delivery also marked a milestone for Bombardier: It was the 500th Challenger 300 series aircraft delivered.

May 18, 2015

Trend Setters As part of a plan to expand visibility across social media platforms, Bombardier invited three major influencers – Designboom graphic designer Andy Butler, Trendland cofounder Cyril Foiret and lifestyle blogger Marcus Troy – to EBACE 2015. The trio was flown from London to Geneva aboard a Challenger 350 jet, allowing them to experience the cabin’s design and craftsmanship firsthand. Said Foiret: “From the private airports with almost non-existent customs and security checks to the tarmac pick-up directly to the VIP lounge, the whole flying experience could not be any smoother.” June 18–21, 2015

Foodies on Board The 33rd Food & Wine Classic was a dizzying mix of celebrity chefhelmed cooking demonstrations, sommelier-led wine seminars and more. Bombardier was on hand with a Global 5000 aircraft to transport VIP guests to the event in Aspen, Colorado, including chef Jacques Pépin, wine expert Mark Oldman and Food & Wine editor-in-chief Dana Cowin. May 20, 2015

Eurozone Support

(From top) Left to right: blogger Marcus Troy, Designboom’s Andy Butler and Trendland cofounder Cyril Foiret at EBACE 2015; chefs toast on board a Global 5000 jet; Andy Nureddin, Vice President, Customer Support and Training, BBA, and Chris Davey, Director, Customer Services and Support, Europe, Russia, CIS, Middle East and Africa, BBA; (left to right) David Coleal, President, BBA, Thomas Flohr, Founder and Chairman, VistaJet, and Alain Bellemare, President and CEO, Bombardier Inc.

Bombardier Business Aircraft has opened a new Regional Support Office (RSO) in Munich, Germany. Located alongside Bombardier Commercial Aircraft’s RSO and international sales office, the new RSO will serve as the regional link to Bombardier Business Aircraft’s network of highly skilled in-service engineering teams and 24/7 Customer Response Centers. Currently, more than 570 Bombardier business jets operate in Europe. May 19–21, 2015

Challenger Debut The Challenger 650 aircraft made its much-anticipated debut at EBACE. Set to enter service by the end of 2015, the aircraft features the Bombardier Vision flight deck and cabin improvements like wider seats and more personal storage. The aircraft was introduced to an international audience at Bombardier’s booth alongside a Challenger 350, a Learjet 75 and a Global 6000 aircraft, as well as a full-scale mockup of the new Global 7000 jet. June 17, 2015

Fleet of 50 VistaJet celebrated a milestone with the delivery of a Global 6000 aircraft, expanding the company’s exclusive in-service fleet of Bombardier aircraft to 50. Founded in 2004 by Thomas Flohr, VistaJet operates the world’s largest privately owned fleet of Bombardier business jets, including Global and Challenger aircraft. The new Global 6000 jet can reach 6,000 NM (11,112 km) at Mach 0.85 with up to eight passengers and four crew. Experience


May 17, 2015


— A Learjet 24 aircraft played a starring role in the Mad Men series finale on AMC. In the pivotal scene, Pete Campbell and his wife Trudy (Vincent Kartheiser and Alison Brie) board the Learjet as he embarks on a career with the



aircraft maker, which was founded in the late 1950s. The jet dates back to 1966 and is owned by the eponymous founder and CEO of private aircraft operator Clay Lacy Aviation. Lacy, an accomplished aviator, owns several Learjet aircraft – including a Learjet 75, which he purchased from Bombardier last December – and is no stranger to Hollywood: his aerial cinematography can be seen in movies like Top Gun and Armageddon.



CorporateCare®a global liquid asset

Aircraft enrolled on CorporateCare have higher asset values and liquidity as well as access to a truly global service network. So while you are enjoying engine reliability, supported by the resources and engineering expertise of the OEM, you’ll know you are helping to maximize your asset’s value and liquidity for the future. For more on CorporateCare, contact Steve Friedrich, Vice President – Sales and Marketing, at +1 (703) 834-1700, or email

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