Bombardier Experience Magazine 37

EXPERIENCE Bombardier’s Business Aviation Magazine • Issue 37 • 2021

Defining Moments Zermatt’s Cool Comeback • Ojai’s Self-care Sanctuary Refining Pre-owned Aircraft • And More

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| Contents |

TR AVEL

34

Ojai Rising A journey through Southern California’s valley of wellness.

By Amanda Luttrell Garrigus

42

Moving Mountains

50

A visit to Zermatt, where skiing in style reigns supreme.

By Ellen Himelfarb

WINGSPAN

Support Systems

Surveying Bombardier’s Mobile Response Team, an international network of technicians and aviation experts.

By Renée Morrison

IN EVERY ISSUE 07 Insight 08 Contributors 09 Radar 53 Bombardier Worldwide 54 Fleet 55 Sales Team

11

56 News

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Radar: Diana Beltran Herrera’s art and craft.

18

A vibrant exploration of Spanish artist Albert Madaula.

By Elio Iannacci

26

Airshare CEO John Owen on the ongoing evolution of business travel.

By Yuki Hayashi

CITY GUIDE

Destination by Design A curated tour of Copenhagen: where minimalism and craftsmanship meet.

By Katrina Brindle

20

6

PROFILE

Newfound Journeys

AIRCR AFT

Update. Upgrade. Uplift.

A behind-the-scenes look at the world’s finest Pre-owned business aircraft.

By Christopher Korchin

EXPERIENCE

28

CR AFTSMANSHIP

Making Waves Investigating a sea change in superyachts.

By Shawna Cohen

28 —

Craftsmanship: Superyacht designer Espen Øino.

PHOTOS: ANNA MINZHULINA • COURTESY OF DIANA BELTRAN HERRERA

14

SPOTLIGHT

Double Vision

| Insight |

I

n this issue of Experience, we take flight in new and profound ways as we rediscover the wonders of what a post-pandemic planet could look like. A newfound mindset is refocusing priorities, encouraging a celebration of what is truly important. As we transition from quarantine fatigue to a welcome freedom, we are experiencing the world, ourselves and our loved ones with refreshed vibrancy and enthusiasm.

Time has been lost and we are compelled to reconnect with family, friends and colleagues to maximize the here and now. Valuing what the present offers, not just the future, is inspiring us to enjoy and explore extended trips to diverse destinations, where we can revitalize our minds, bodies and souls.

During your journey into this issue of Experience, take time to explore California’s Ojai Valley, page 34, a magical location imbued with a vibe that blends spirituality, sophistication and soulful contemplation. The valley offers sanctuary and solace, an opportunity to seize the day and refresh the soul in a space where the heritage of living well permeates the striking landscape.

The work of young Spanish artist Albert Madaula is in harmony with our renewed primary values. Daring colours, bold brush strokes and diverse subjects celebrate the joy of simple everyday pleasures. Creating masterpieces is also the domain of highly respected Naval architect Espen Øino, page 28, who blends artful craftsmanship, sustainability and unparalleled marine design to create statuesque ocean-going vessels. Each customized mega yacht reflects the owner’s lifestyle and, just like Bombardier aircraft, provides bespoke transport designed to enable exploration of unlimited horizons.

Worldwide pre-owned aircraft inventory levels are at their lowest, and Bombardier has responded to this increased appetite for private jet travel by launching the Certified Pre-Owned aircraft program, page 20. The program makes more high-quality aircraft available to those wishing to fly private, providing them with modern-day time machines. Owners acquiring the as-new aircraft also benefit from Bombardier customer support, now and into the future.

This incomparable service is complemented by the Mobile Response Team, whose very essence revolves around expecting the unexpected. All our customers can be confident in the knowledge that our intricate global network of maintenance experts, as highlighted on page 50, will endeavor to resolve any technical issue in under 24 hours. When time is precious, each moment matters.

At Bombardier, we are committed to streamlining every customer journey. Our aircraft give back time so that our customers can get more out of destinations, culture and commerce. As we celebrate a renewed approach to life, it is clearer than ever that the places we go, and the experiences we have, contain the power to transform us, and we must embrace these journeys into our new world with intense gratitude and optimism. 

“We are compelled to reconnect with family, friends and colleagues to maximize the here and now.”

Peter Likoray

SENIOR VICE PRESIDENT

Sales & Marketing, New Aircraft Bombardier

Visit Experience magazine online at businessaircraft.bombardier.com/en/experience or at issuu.com • Bombardier, Learjet, Learjet 70, Learjet 75, Learjet 75 Liberty,Challenger, Challenger 300, Challenger 350, Challenger 650, Global, Global 5000, Global 5500, Global 6000, Global 6500, Global 7500, Global 8000 and Bombardier Vision are trademarks of Bombardier Inc. or its subsidiaries.

DIRECTOR

Communications & Public Affairs Mark Masluch

• All performance data are preliminary estimates and are based on certain operating conditions.

• The Global 8000 aircraft is in the development phase. All data and specifications are estimates, subject to

MANAGER

changes in family strategy, branding, capacity and performance during the development, manufacture and certification process.

Communications Advisor Tinca Stokojnik Prouvost

ISSN 1925-4105

Communications & Public Relations Anna Cristofaro

EXPERIENCE

7

| Contributors |

Amanda Luttrell Garrigus Ojai Rising / page 34

Tanzanian-Canadian-American writer, journalist and television personality Amanda Luttrell Garrigus has covered travel and fashion for more than 15 years, contributing to publications such as Allure, Angelino and Vogue, yet nothing prepared her for her sojourn in Ojai, California. “The place holds such mystique,” she says. “It’s a destination with an ideal combination of rustic charm and refined experiences.

Taking a deep dive into what makes this Hollywood hideaway community so special was eye-opening.”

Davide Bertuccio Moving Mountains / page 42

Photographer Davide Bertuccio spent a good deal of time in January at the top of the Matterhorn above Zermatt, patiently taking photos of hardcore ski enthusiasts basking in the beauty of snow and sun.

Featured in publications such as The Washington Post and The Guardian, the Sicilian-born talent was able to achieve his goal of “capturing the surreal magic of the slopes in their entirety.”

ISSUE

37

experiencemagazine@spafax.com EDITORIAL DIRECTOR

Elio Iannacci

ART DIRECTOR

Anna Minzhulina CONTRIBUTING EDITORS

Juliette Baxter Renée Morrison

Yuki Hayashi

Newfound Journeys / page 26

COPY EDITOR

Lisa Corson

Ojai Rising / page 34

Although Kansas City-born photographer Lisa Corson has photographed Ojai numerous times throughout her career, her last visit led her to the valley’s beautifully curated farmer’s market, and the exquisite repose of the area’s jewel-in-crown trail, Meditation Mountain.

It was along her lengthy hikes that the New York Times and National Geographic contributor was able to snap what she calls “the perfect vista”: a stunning view of Ojai’s pink mountains framed by surrounding trees, plants and vegetation.

CHIEF EXECUTIVE OFFICER

Spafax Niall McBain

www.spafax.com — 60 Bloor Street West Suite 601 Toronto, ON, Canada M4W 3B8

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EXECUTIVE DIRECTOR CUSTOMER EXPERIENCE

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ADVERTISING PRODUCTION SENIOR AD PRODUCTION MANAGER

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Stephen Geraghty stephen.geraghty@spafax.com

8

EXPERIENCE

ADVERTISING & MEDIA SALES CANADA, SPAFAX SENIOR NATIONAL ACCOUNT MANAGER

Rysia Adam rysia.adam@spafax.com

UNITED STATES, SPAFAX MEDIA SALES DIRECTOR

Mary Rae Esposito maryrae.esposito@spafax.com EUROPE, UK, SPAFAX HEAD OF GLOBAL LUXURY & DIRECTOR OF EUROPE

Tullia Vitturi tullia.vitturi@spafax.com

Jonathan Furze FACT CHECKER

Tara Dupuis

PRODUCTION MANAGER

Felipe Batista Nunes CONTRIBUTORS

Caleigh Alleyne, Nathalie Atkinson, Davide Bertuccio, Katrina Brindle, Carcia Campbell, Erin Carroll, Shawna Cohen, Lisa Corson, Amanda Luttrell Garriigus, Yuki Hayashi, Diana Beltran Herrera, Ellen Himelfarb, Christopher Korchin, Shannon Liverpool, Katie Moore, Gabriele Zambito COVER

The Boy Who Looks to the Sky ARTIST

Albert Madaula PHOTOGRAPHED BY

La Palerma Studio

© Copyright 2021 by Spafa x Group Company.

All rights reserved. Reproduction in whole or in part without permission of the publisher is prohibited.

Experience magazine is published twice per year by Spafax. Points of view expressed do not necessarily represent those of Bombardier Business Aircraft.

The publisher reserves the right to accept or reject all advertising matter. The publisher assumes no responsibility for the return or safety of unsolicited art, photographs or manuscripts. Printed in Canada.

Printed on FSC® Certified and 100% Chlorine Free paper (ECF)

PHOTOS: COURTESY OF CONTRIBUTORS

Toronto-based writer Yuki Hayashi enjoyed talking with Airshare CEO John Owen about the ongoing evolution of business travel and how companies like Airshare are paving the way. “Owen’s take on private aviation is fascinating,” Hayashi says. The award-winning journalist, who has contributed to publications such as The Globe and Mail and Fashion, notes that Owen’s own perspective on the industry was refreshing to hear: “He sees aircraft as time-management tools that get you from point A through B, C, D and beyond.”

| Radar |

R ADAR

PHOTO: COURTESY OF AMAN NEW YORK

Goods • Design • Inspiration

 Nouveau New York Bringing serenity to the city that never sleeps isn’t an easy feat, but Aman New York has achieved just that. This soon-to-open urban sanctuary features 83 hotel rooms with a functioning fireplace, a three-floor Aman Spa, and a plethora of dining options. Located at the corner of Fifth Avenue and 57th Street, the historic Crown Building has been a landmark in Manhattan since 1921. Now as the Aman New York, the towering building that overlooks Central Park has been reimagined by designer Jean-Michel Gathy of Denniston to restore its architectural splendor and create a moment of calm for travelers visiting the city. Aman New York is part of the revitalization of the Nomad area—which will be home to several other luxury hotel projects, and restaurants by notable chefs including Daniel Boulud and José Andrés.

— caleigh alleyne  EXPERIENCE

9

 In the Bag By looking at ASHYA’s hand-stitched Shema Slingback Bag, it’s hard to believe the brand only came into being in 2017: The quality of these one-of-a-kind bags and their smart design are on par with age-old European craftsmanship. Based in New York City, this luxury unisex label is a recent award recipient for the Council of Fashion Designers of America and uses a boutique metalsmith to ensure sustainability (minimum wastage, upcycling materials) is prioritized in every step of the design process. Designed by Ashley Cimone and Moya Annece, the Shema Slingback Bag is crafted with 14-karat-gold-plated hardware, and features an adjustable, removable strap so it can be worn as a one-arm backpack or carried in hand by the chic leather top handle. — carcia campbell 

 Bespoke Soles

 Uncommon Scents New from Fragrance du Bois: Swarovski Oud Jaune Intense Qatar. A gender-fluid spritz made with vintage oud oil (an ingredient that can cost $80,000 per liter), it bottles sparkling and fruity notes that fire up memories from the South Pacific to South Beach. Monoi, ylang-ylang, pineapple, jasmine and orange blossom spark the first impression while the blend’s woodsy and vanilla essence embraces the senses. What’s most impressive? This is a sumptuous scent from a rare perfume house that doesn’t believe in limiting its mix masters with a budget, but rather nurtures a love of opulence and creativity to shine. —juliette baxter  10

EXPERIENCE

PHOTOS: COURTESY OF FRAGNANCE DU BOIS • JORDAN MCGIBNEY COURTESY OF ASHYA

The meticulous art of shoemaking has been reinvigorated through George Cleverley. While the name goes back to the late 1800s, the craftsmanship found in the ever-evolving Bespoke Collection is far from what you’d see from a neighborhood cobbler. These handmade-to-measure shoes provide the perfect fit for each client. — caleigh alleyne 

| Radar |

 Alta Moda

PHOTO: COURTESY OF DIANA BELTRAN HERRERA • COURTESY OF ANDREW KOSTMAN

You could describe Andrew Kostman’s headlining status as a social media accident. Last year, the Italian design enthusiast posted a 3-D rendering of a futuristic-looking sneaker. Kostman’s shoes were misattributed and shared as a must-have on multiple online platforms. The truth has since surfaced, and Kostman has received over 100 million impressions and a design award for his social media concept. On cue, he recently launched a limited edition vision: the world’s first flying jacket, dubbed Helium-10,000.

Made in Japan with a top-secret material, each inflatable jacket in the limited run of 100 comes with a helium canister to refill your gear as required.

Whether you wear it, hold it like a balloon or display it in the living room, you’ll never get in trouble for leaving it on the floor. —juliette baxter 

 Luxe Craft Inspired by nature, Diana Beltran Herrera fashions delicate objets d’art for the home by methodically researching her wildlife subjects to create faultlessly accurate depictions. Ranging from birds to trees, these intricately detailed paper sculptures—with their nuanced shapes and lifelike curves—are the fruit of weeks and months of preparation. Herrera says her goal is to convey rather than relay. “I’m interested in portraying nature from a perspective that reflects how I perceive it,” she says. “Paper is my main medium because I see it as recording material,” she explains. “It is a canvas that has a capacity to store information, record thoughts and experiences in a volumetric way.” —shannon liverpool  EXPERIENCE

11

 Reinventing Wheels

 Canvassing the Future While some of her works are more than a century old, Hilma af Klint’s paintings of sunbursts and abstractions are finally getting the attention they deserve. The visionary artist began making her abstract works in 1906 (think ancient botanical drawings by way of Pink Floyd album covers), years before abstract art’s credited pioneer Wassily Kandinsky. Yet Hilma af Klint chose to remain virtually unknown during her lifetime: Suspicious that the establishment would be unreceptive to her belief systems, she stipulated that her work not be shown until 20 years after her death. Now, a new seven-volume collection of books titled Hilma af Klint: The Complete Catalogue Raisonné gathers her greatest geometric patterns, sketches and watercolors. This lavish resource also includes insights from Swedish art curator Daniel Birnbaum, whose research and devotion aim to establish Hilma af Klint’s rightful place in history. —nathalie atkinson  12

EXPERIENCE

PHOTOS: COURTESY OF JAGUAR • COURTESY OF HILMA AF KLINT FOUNDATION

On his wedding day, Prince Harry brought the Jaguar E-type into the headlines when he drove his bride down the front drive of Windsor Castle. Enzo Ferrari called it “the most beautiful car in the world” and some of its most legendary fans include Britt Ekland and Brigitte Bardot. So well-applauded for its enduring finesse, the E-type is on permanent display at the Museum of Modern Art in New York City. To celebrate this iconic car’s 60th anniversary, welcome the limited edition F-TYPE Heritage 60 Edition from SV Bespoke, Jaguar’s in-house—and hands-on—specialists in Warwickshire, United Kingdom. With a limited run of 60 cars, noteworthy design touches include a Sherwood Green finish (which hasn’t been on offer since the 1960s) and a heritage Caraway and Ebony Windsor leather trim interior. A roadster’s delight, the engine hums with a 5.0-L supercharged V-8 and is powered to launch from 0 to 60 mph in 3.5 seconds. —juliette baxter 

H andcrafted C ooking R anges & S uites , S teel C abinetry, F ine W ood W orking & A ppliances

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Double

VISI N Getting behind the layers of artist Albert Madaula.

By Elio Iannacci

14

EXPERIENCE

PHOTOS: COURTESY OF LA PALMERA STUDIO

W

hile some painters are reluctant to claim the heavy crown that comes with the title of art star, Spanish-born artist Albert Madaula has embraced his coronation with open arms. A long-time follower of iconic architecture, fashion and film, Madaula’s vibrant, multihued paintings amplify and animate his obsessions. His style could be defined as Neon Picasso—echoing the monochromatism of his idol’s Blue Period. Yet the 35-year-old Madaula, who was taught to paint by his artist father as soon as he was able to hold a brush, is far from retro or reductive. His dazzling, ultra-modern canvases showcase colors that present as scorching red-hot flames, fervent deep-sea blues, and glistening yellows that look like ripe bananas under halogen lamps.

“What you see on the canvas is what is around me,” says Madaula from his home studio in Poblenou, an industrial neighborhood in Barcelona. “Living by the Mediterranean sea has inspired my work: the colors, the food, the energy.

Having so many sunny days and seeing wild animals makes me want to paint because of the freedom and the power they evoke,” he says, pointing to vibrant works such as Leopardo (Leopard), Tigresa (Tigress) and Cabeza de Jaguar (Profile of a Jaguar). “The beauty in their furs and in their movement are poetic and attractive.”

| Spotlight |

15

EXPERIENCE

[PAGE 14] Leopardo (2021), Courtesy of La Palerma studio.

[PAGE 15] Orgasmo (2020), Courtesy of La Palerma studio.

[PAGE 16] ABOVE: Carlos (2021). BELOW: Tigressa (2020), Courtesy of La Palerma studio.

[PAGE 16-17] El Gran León (2021), Courtesy of La Palerma studio.

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EXPERIENCE

He considers his works to be “mirrors,” and for the intrepid eye, they convey an attitude that is beginning to bubble up in the zeitgeist. That is, a collective feeling that is more elated, more sophisticated and much more optimistic than two years ago. His technique is informed by a litany of heroes, cinematic kings such as Pedro Almodóvar (“his treatment of color in his movies is spectacular”), groundbreaking figures such as actordirector-producer Paco León and poetic vanguardists such as Jean Cocteau.

His style has evolved from and is informed by a place of hope, after witnessing the world grapple with the burden that the pandemic has piled upon its shoulders.

Madaula’s visions on canvas are the long-awaited celebration everyone is longing for, and he is well aware of the joy that he is depicting.

“Painting is a romantic idea for me,” he says, referring to recent works such as The Boy Who Looks to the Sky— created with acrylics, oil bars and spray paint to achieve the sense of opulence he brings to the textures in every piece of art he makes. “My taste level is simple: I am very exquisite in terms of quality.”

As for what the future holds for Madaula, the Spanish-based talent is most excited about curating an international roster of like-minded artists for La Palerma’s gallery, giving back to a circle of creatives who fuel and nurture him. Up next is a project he is quite tightlipped about, a new short film he is directing, to be released later on this year. Yet no matter where his eye or intuition takes him, Madaula is firm on one thing: His charismatic social circle is what keeps him constantly restocking his paints. “Going out for dinners with people, striking up certain conversations or just having spontaneous encounters can be the best inspiration,” he says.

“In one night your whole life can change.” 

PHOTOS: COURTESY OF LA PALMERA STUDIO

It is precisely in Poblenou that the artist has set up his empire, with a grand and meticulously designed live-in studio called La Palerma, much in the same way that fashion designers like Halston and Tom Ford assembled their ateliers. Most days you can find Madaula painting to disco music with a paintbrush in one hand and a cocktail in another. “If my playlist had a name it’d be ‘Come dance and drink vermouth with olives,’” he says. Madaula’s creative domain is rife with spaces that include an art gallery called SALA, a workshop, rooms for living and eating and, most importantly, a large event space so avid collectors and fellow artists can mingle and dance among his designs from sunup to sundown. It’s his own private hybrid, mixing elements of both Studio 54 and Warhol’s notorious Factory, that makes Madaula the envy of every major creative following his Instagram account. His work and his home and décor consultations have already made the pages of design bibles such as Architectural Digest and Elle Décor.

Yet as inspiring as Madaula’s home and office are, his greatest charge comes from escape via travel and art. “I often go to Cadaqués, a paradise in northern Catalonia in Alt Empordà. The area is magical and fantastic and full of nature. It is a town of 3,000 inhabitants, with white houses in a bay. It’s where Salvador Dalí lived for many years and the creativity of the place is incredible. It feels like home.” Inspirations from Minorca, the south of France and Tuscany—all places Madaula frequently visits—have made their way onto his canvas as well.

| Spotlight |

17

EXPERIENCE

Destination by

By Katrina Brindle

T

Design o exist in the Danish capital of Copenhagen is to play in the spaces of highlevel curation: Michelin star gastronomy, groundbreaking sustainable design and world-renowned galleries. It also means giving in to the playful spontaneity of Danish life: winter bathing on the industrial island of Refshaleøen, exploring the city’s vibrant jazz scene or discovering historic sites that have been revitalized and redefined to maximize comfort and hygge.

—SEE—

Built in 1606 by King Christian IV, Rosenborg Castle stands in the middle of Kongens Have (the King’s Garden) in the heart of Copenhagen. Private tours allow uninterrupted access to the castle’s many rooms and an up-close-and-personal look at the crown jewels. Move beneath the city and you will find the Cisternerne, the capital’s former subterranean reservoir that has been converted into one of the most unique installation spaces in the world. The network of underwater caves regularly houses installations by up-and-coming artists from around the world, and the space is available for private “after hours” tours that come complete with a guide, boats to navigate you through the underground maze, and drink servings from Copenhagen’s thriving natural wine scene.

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EXPERIENCE

PHOTO: ADRIAN CUJ

Exploring the curated experiences within Copenhagen’s good life.

| City Guide |

—STAY—

Found in a building constructed in 1903 that formerly housed the Royal Danish Academy of Music, Nobis Hotel (right) blends the best elements of contemporary luxury with historic elegance. The 77-room hotel was designed by one of Sweden’s most celebrated architectural firms, Wingårdhs, with an emphasis on Scandinavian minimalism and deliberate craftsmanship. A star highlight is the design of each suite’s bathroom, entirely encased in Bardiglio marble. If you wish to explore a different side of Nordic design and the definition of hygge stay, check into Kaj Hotel, Copenhagen’s newest floating micro-hotel in the harbor: It spans a mere 172 square feet (16 square meters), has one room, and is built entirely out of recycled materials.

—INDULGE—

When Michelin star restaurants began popping up in Copenhagen like spring tulips—Noma, Kadeau, Jordnær—new Nordic cuisine entered the world stage and forever changed experiential fine dining. The pinnacle of this development is Alchemist, the brainchild of chef-provocateur Rasmus Munk. Blending art, installation, holistic cuisine and immersive design, Alchemist is a six-hour dining experience that explores 50 “impressions,” aka courses (see caviar dish, left) amid a sprawling planetarium space the Royal Danish Theatre formerly used for set design. It was recently named Opinionated About Dining’s No. 1 Restaurant in Europe.

Book tickets ahead of time: Each nightly seating is only available to 40 guests.

PHOTOS: ULRIK JANTZEN • CLAES BECH POULSEN • SØREN KRISTENSEN

—EXPLORE—

After a short train ride out of the city you will find the Louisiana Museum of Modern Art (right), a sprawling modernist space that features Denmark’s premier collection of contemporary art. With permanent collections that feature works from Giacometti, Warhol, Kusama’s Gleaming Lights installation and a sculpture park filled with 45 stunning pieces, this museum is a must-see.

Pair this with a personalized fitting with couture designer Jesper Høvring, or take a dip in the Aire Ancient Thermal Baths (built under the historic Carlsberg brewery with a spa menu inspired by ancient Roman and Greek civilizations) and you will have indulged in the full spectrum of luxury that Danish design can provide.  EXPERIENCE

19

Upgrade.

Update.

Uplift.

The world’s finest Pre-owned business aircraft are finding sav vy new owners with the launch of Bombardier’s resale program.

By Christopher Korchin

20

EXPERIENCE

| Aircraft |

EXPERIENCE

21

B

ombardier business aircraft are built to last. They’re designed not just for long range, but for the long term as well.

In July, the company unveiled a new venture, the Bombardier Certified Pre-owned aircraft program. It gives prospective buyers the opportunity to obtain a premium-quality, refurbished, certified business jet. Every aircraft comes with a one-year airframe warranty, covering parts and labor, along with a full year of worldwide operational support. And each Pre-owned Bombardier aircraft sports a fresh exterior coat of Matterhorn White—the perfect canvas for the client’s desired livery, covered by a three-year warranty.

For customers making their first foray into business jet ownership, or others looking to expand their fleet at a reasonable cost, Bombardier Certified Pre-owned is an attractive proposition.

Peter Bromby, Vice President, Pre-owned Sales points out that the number of hours flown annually for private business jets is dramatically lower than the hours typically logged in commercial aviation.

“Regardless if the aircraft is Pre-owned or new, an average utilization would run anywhere from 250 to 400 hours per year. If you look at commercial airplanes, they have 20,000 to 30,000 hours. We’re nowhere close to that total on any type of corporate airplanes.” In other words, the Pre-owned aircraft up for sale through the program are likely low-mileage models. The longevity of these aircraft, assuming proper maintenance, makes them a sound investment that can be amortized over a significant period of time.“There’s really not a fixed year where an airplane turns into a pumpkin,” says Bromby.

Part of the beauty of the new program is that Bombardier aircraft that are, say, a decade old will be updated with current technology.

“Our focus is really improving the quality of the Bombardier aircraft throughout its life and making sure that each aircraft we certify has the latest advances incorporated,” says Chris Milligan, Vice President, Pre-owned Aircraft Services. As sophisticated as they were when they first entered into service, Bombardier Pre-owned aircraft will now benefit from cutting-edge enhancements, both in terms of comfort and reliability. “Besides a fully refurbished and sanitized interior and a fresh coat of exterior paint, each aircraft will be equipped with the latest improvements in reliability through recommended maintenance inspections, service bulletins and systems upgrades,” Milligan says. “For example, a typical modification to older Challenger aircraft would be a Pro Line 21 avionics upgrade. That’s also the prerequisite for other owner-preferred options, like MultiScan weather radar and Synthetic Vision.”

OPPOSITE PAGE: Bombardier Certified Pre-owned aircraft will now benefit from

cutting-edge enhancements and superior customer service.

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EXPERIENCE

Sky-high Demand

One of the consequences of the coronavirus pandemic has been a surging interest in private aviation. Even as restrictions decrease and fears recede, the popularity of business jets, so-called “time machines” (aka aircraft that saves time), keeps growing. All of which means that Bombardier Certified Pre-owned aircraft tend to be spoken for quite quickly.

But when Bombardier jets do come up for resale, what models should a buyer be looking at? “If I’m sitting down with a principal looking at acquiring an airplane who has never owned one,” says Bromby, “I will first and foremost look at their flying profile, even commercially. Where do you have to go? If 80 percent of your flying requires the Middle East, Southeast Asia, Europe and you’re based in the U.S., and you’re looking at a Challenger 300, I would recommend a Global [which have a longer range].”

THE POPULARITY OF BUSINESS JETS— SO-CALLED “TIME MACHINES”—KEEPS GROWING. Availability of aircraft in the Bombardier Certified Pre-owned program will vary, especially given the high demand for private jets.

And who are the customers driving this demand? Currently, says Bromby, “30 to 40 percent are new buyers, and then above that it would be high-net-worth individuals and then corporations.” The Certified program also serves as a conduit to new sales. Says Bromby: “It is common for our sales directors to wear two hats. They sell new aircraft and they also sell Pre-owned, so if they’re in a situation where they’re discussing with a customer a new airplane or Pre-owned, they can go back and forth based on availability and budgets.”

The clincher is that every Bombardier owner, whether the aircraft is new or Pre-owned, is treated equally, as part of the family. Customer service is paramount and there aren’t two tiers. If you have a Pre-owned jet, you’re treated the same way as the owner of a new one, wherever your travels may take you. 

| Aircraft |

EXPERIENCE

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Newfound Journeys Airshare’s president and CEO, John Owen, opens up on the future of fractional ownership.

By Yuki Hayashi

“IT’S NOT NECESSARILY ALL ABOUT LUXURY—IT’S ABOUT TIME.” — John Owen President & CEO of Airshare

Aiming Higher

Airshare, which has focused on the Midwestern U.S. market with its fleet of light jets, recently marked its 20th anniversary with the purchase of three Bombardier Challenger 350 aircraft. The super-midsize jet’s maximum range of 3,200 nautical miles (5,926 kilometers) enables Airshare to enter the East Coast market.

“It’s been something we’ve been looking to do for some time. Our customers have wanted it,” says Owen. And while the Challenger 350 aircraft has luxury aplenty, Owen says this purchase aligns with Airshare’s focus on the essentials.

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“It’s the largest cabin in that size. We’ve configured ours to allow for up to 10 passengers, so you can take a couple of big families, or you can take a large management team somewhere. Or if it’s just a couple of you, it also comes outfitted with a large couch. It allows you to take that much needed rest in flight. It’s very comfortable, very quiet. Full access to the baggage department was also a big deal, so if during the flight customers need to get to one of their bags, they have that access.

It’s just a very well-built and reliable airplane,” says Owen, adding, “We didn’t do any specific amenities because we’re kind of no-frills: We’re going to get you where you need to go, when you need to get there, and in the right way.”

This focus on the essentials is reflected in Airshare’s simplified fractional ownership and jet card model. “We don’t sell hours and we don’t cap you on hours. With us, you buy a block of days. During your day, you fly as many hours as you want,” explains Owen, and with the same crew, too.

Looking Ahead

Airshare was midway into a five-year expansion plan when the COVID-19 pandemic hit, but current events haven’t thrown the company off its stride. It was able to avoid staff layoffs, and even grow its clientele as commercial aviation shut down. “There’s been a ton of new entrants, and what we’ve heard a lot of over the last year is the comment of ‘I wish I had done this a long time ago,’” says Owen.

Owen sees only blue skies as the effects of the pandemic wane. He doesn’t expect to lose many of Airshare’s newfound flyers because, in his words: “Once people experience the efficiencies, the productivity, the safety, the convenience” of private air travel, “it’s really hard for them to go back” to commercial.

With options to purchase 17 more Bombardier Challenger 350 aircraft, Airshare’s flight path seems assured, alongside its confidence in its fleet partner. “These fleet decisions are not short-term decisions. When we buy a plane, that’s going to be for potentially a few decades. So, we knew that whomever we chose, we were going to have to be comfortable with. We’re excited about both the airplane and Bombardier in general,” says Owen.   For more information visit www.flyairshare.com.

OPPOSITE PAGE: One of Airshare’s three new Bombardier Challenger 350 aircraft.

PHOTOS: COURTESY OF AIRSHARE

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rivate aviation was due for a rebrand, says John Owen, president and CEO of Airshare, a private aviation firm offering fractional jet ownership, charter and aircraft management services. For Kansas City-based Airshare, private aviation is more about efficiency than extravagance, and work-life balance rather than glamour.

“It’s not necessarily all about luxury—it’s about time. It’s about being able to see three job sites in three cities in a day. It’s about using private air travel to help your company grow quicker. It’s about leaving at 8 a.m. for a business meeting and getting home for the soccer and baseball games, and dinner that night,” says Owen.

| Profile |

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MAKING

WAVES Revolutionizing the yacht industry with slick design and sustainable strategies, designer Espen Øino symbolizes a sea change in sailing.

By Shawna Cohen

PHOTO: GUILLAUME PLISSON

— Illustrations by Anna Minzhulina

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some of the world’s most celebrated superyachts, such as Octopus, built for late Microsoft co-founder Paul Allen. Known as the world’s first big explorer yacht, it boasts an elevator, a cinema, a recording studio used by the likes of Mick Jagger and Johnny Cash, two helipads and a glass-bottomed underwater observation lounge.

Aside from attracting a slew of celebrities, Øino’s creations have also received accolades from the discerning yachting industry. For example, his breathtaking Solandge took home Best Exterior Design Award at the 2014 Monaco Yacht Show. The vessel features interiors created with 33 exotic woods, a beach-club area with customized dance floor, Jacuzzi and bar, as well as a full spa equipped with sauna, steam room and a gym leading out onto a glass-edged plunge pool.

At the 2017 World Superyacht Awards ceremony, Øino received the award for Best Exterior Design for Ester III. The biggest honor of the night, however, went to Dilbar, named Motor Yacht of the Year. At the time, it was the largest yacht ever built in terms of gross tonnage (15,917 gross tons), but it was Øino’s superb design and construction that had judges enthralled. Dilbar’s exterior is finished in a light ivory hue with bronze accents, its 25-meter indoor pool is the largest ever installed on a yacht, while its 30,000 kW diesel-electric propulsion—a record for a superyacht—gives it a cruising speed of 22 knots. It is these types of modern technological innovations, combined with sleek-yet-striking exterior designs, that have thrust Øino into the international spotlight.

PHOTO: GUILLAUME PLISSON

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n a secluded part of Greenland, a small group of skiers quietly descends the slopes of a glacier, before enjoying lunch in the mountains. The sun is shining, the snow crisp and pure. Friends share in laughter, then climb aboard a helicopter—the only way to and from this far-flung locale. Four minutes later, they arrive at their destination: the pontoon of a superyacht, equipped with a landing platform. They are greeted by a fleet of staff, cocktails at the ready. Here is where the real adventure begins.

Naval architect and designer Espen Øino is among the exclusive group in this swoon-worthy scene from Mega Yachts: The Latest Craze for Billionaires. The documentary, streaming on Amazon Prime, stars a 253-ft. (77-m) expedition yacht built in 1974 that was refitted in 2015 by Øino himself. Called Legend, it’s capable of sailing the most remote seas (here it sits off the coast of Ilulissat, in western Greenland). The vessel features 13 cabins comparable to the suites of a five-star hotel (the bedding alone is covetable); an exclusive lounge for cigar aficionados; a swish cocktail bar for music lovers, replete with grand piano... the list goes on.

It’s the ultimate getaway for those seeking seclusion and splendor.

Legend is just one in a long lineup of extraordinary yachts—all of them custom-conceived in painstaking detail by the Norwegian adventurer. Now based in Monaco, Øino is the mastermind behind

| Craftsmanship |

“We looked at past boats, how they were designed 100 years ago.

Aluminum, compared to glass fiber, is an easy material to recycle.

Sustainability is on everyone’s agenda now.”

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Espen Øino, Naval architect & designer

For a roster of clients stretching from Asia to Central America, Øino has created dozens of record-breaking mega vessels (including the largest, the fastest, and the most eco-conscious), revolutionized the concept of the explorer yacht, and consistently blazed a trail towards increased sustainability. For example, Silver Fast, a project completed in 2015 as part of Silveryachts’ Silver fleet, is one of the most eco-fuel-efficient vessels on the globe. “Silver Fast was, in many ways, ahead of its time,” says Øino of the world’s fastest aluminum vessel with conventional propulsion (in terms of length-to-speed ratio). “Though we didn’t invent anything new, but rather looked at past boats, how they were designed 100 years ago. This was when big engine powers weren’t available and boats had to be extremely slender to go fast. Aluminum, compared to glass fiber, is an easy material

to recycle. Sustainability is on everyone’s agenda now—people are realizing how important it is for our own survival.” Øino has always focused on fuel-efficiency, long before it became fashionable. Less fuel consumption means a more sustainable yacht, which is a primary consideration for Øino. The 240-ft. (73-m) Silver, for example—another Silveryachts project—is one of his most environmentally friendly designs thanks to the efficiency of its engine: It has a cruising speed of 20 knots yet consumes just 400 liters per hour.

THIS PAGE: Titled The Octopus, Espen Øino’s design includes two built-in submarines

which were once lent to Google Earth.

PREVIOUS PAGE: One of Øino’s earlier bespoke superyacht designs.

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Espen Øino’s boats are also the types of masterpieces that draw attention from miles away.

While eco-consciousness plays a key role in Øino’s designs, so, too, does his commitment to clients, almost all of whom he meets through word-of-mouth. With a staff of just seven, Espen Øino International— established in 1994—has yet to launch a website. “It’s become a kind of joke, not having a website,” he laughs. “But our work is confidential, we can’t show it online.” While he no doubt has an impressive client list, Øino doesn’t share names; this is a man who has mastered the art of discretion. Besides, each of his creations is tailored exclusively to its owner—no two are alike.

When dreaming up a new design, Øino first considers layout.

According to a recent interview with Boats News, he studies a boat’s interior to find the optimal configuration: “We study the structural continuity, the positioning of watertight bulkheads… We always start by drawing a boat from the inside to the outside.” He sketches the concept, by hand and in 3D, so that it begins to come to life. Øino prefers the process of sketching manually, as opposed to digitally, for its simplicity and convenience (he finds he can make changes faster this way).

From start to finish, each custom yacht, regardless of size, takes at least six months of concept and preliminary design, followed by three to four years of construction. “I get a kick out of helping my clients design their boats. Some are more daring than others. It’s always more interesting when you’re breaking the mould or being nonconformist,” he says. When the luxury yacht Skat was unveiled in 2002, for instance, it was met with mixed reactions: “Lots of people didn’t like it because it was different. The owner [former Microsoft software engineer Charles Simonyi], a software architect who was very insistent on being logical and true to himself, said, ‘Listen, you shouldn’t try and force these flat-plated steel and aluminum materials into some shape they don’t want to be.’ Skat is basically a succession of flat intersecting surfaces—not something you associate with yachts… it looked almost military. Nearly 20 years ago, that was considered nonconformist.

Half the people hated it, half the people loved it… yet today, Skat is one of the top 10 iconic yachts.”

Creating iconic designs takes a lifetime of devotion. Fortunately for Øino, boating is in his blood. “I grew up [in Norway] in a family where we did a lot of boating,” he says, fondly recalling a photo of himself, aged two, perched on his grandfather’s knee on a sailboat (his father’s family built small boats and his mother’s side specialized in boat engines).

While his passion for being on the water began at a young age, the fact that Øino has built a career in superyachts is completely accidental.

He obtained a degree in naval architecture from Scotland’s prestigious University of Strathclyde, then began working for Martin Francis—a small, UK-based design studio specializing in sailboats.

As fate would have it, the company entered a competition for motor yachting shortly after Øino signed on. “We were the underdogs but ended up winning!” he says, sounding delighted all these years later. The only one in the office with a degree in naval architecture, Øino was designated project manager of the iconic Eco (now called Zeus), built in 1991 for a Mexican media mogul.

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And though still at an early stage of his career, Øino would play a part in making yachting history. That’s because when Eco was launched, it was the fastest large yacht, with gas turbine propulsion that could reach 36 knots. What really placed Øino on the map, however, were the superyachts designed under his name once he ventured off on his own in 1994; yachting experts and clients alike view them as floating works of art. There are the technical aspects, of course—mechanical, electrical and safety engineering, for example—but his boats are also the types of masterpieces that draw attention from miles away. Take Skat, for instance: It was made from reflective materials such as steel and aluminum that give it a unique grey look typically seen in decor magazines (from afar, it appears almost mirror-like). Valerie, unveiled in 2011, is equal parts curvy and streamlined.

Despite the current COVID-19 pandemic, the superyacht industry is exploding; according to BOAT International, 2021 is set to go down in history as the biggest year ever for superyacht sales. “COVID has taught us that technology has enabled us to work remotely—it has finally gained acceptance, which many people have been dreaming about,” says Øino. “[A yacht] is also a mobile asset; it can be contained or moved around if a situation changes in one part of the world.”

The superyacht client is evolving, as well. As Øino sees it, yachting has traditionally been associated with classic interiors and exteriors that reflect the preferences of a particular type of owner. Nowadays, it’s about a more contemporary approach. “Until recently, most yachters were not young,” says Øino. “They were, perhaps, at the end of a long and successful career and could reward themselves with a yacht.

Whereas today, particularly in the tech industry, young people—some not yet 30 years old—have made colossal amounts of money and are willing to spend it on yachts. They’ve moved away from traditional and ostentatious designs to more simple ones that, in many ways, are like modern apartments or homes. There’s less use of expensive materials and more of a focus on lifestyle,” he explains. “These younger people lead active lives involving motor sports, the outdoors, kitesurfing, gliding, skiing, fishing—they reflect that much more active lifestyle on board.” Case in point: One recent client, a family with young children, hired teachers and built a classroom on board.

Prior to the pandemic, Øino traveled around 11 months per year, breaking only for summer and winter holidays. Last February, he traveled to Geneva, Dubai, Hong Kong, Frankfurt, Seattle and Boston before flying back to Monaco, his home base—all in one week. While some might find it a burden, Øino’s nomadic lifestyle only fuels his creativity.

“I’m inspired by anything that moves, this includes boats, vessels, ships, trains, airplanes. You become very observant and continuously scan the things around you,” he says. A quick scroll of his Instagram account more than proves his point. From yacht-side snapshots of Monaco to stunning film footage of a speedy excursion through the Corinth Canal, Øino’s social media posts are a perfect example of how the designer’s adventurous streak can be found both on and off the deck. 

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PHOTO: MIKE JONES

| Travel |

OJAI RISING

An exploration of California’s self-care sanctuary.

By Amanda Luttrell Garrigus

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PHOTO: GASZTON GAL

Authentic Vibes

There are no chain restaurants or retailers allowed within the city limits of Ojai, which creates an atmosphere of authenticity that’s as rare as the startling pink sunsets unique to this valley. But Ojai is more than just a haven of artisanal, one-of-a-kind shops, it’s also a hallowed region that has attracted the wellness-minded for a millennium. The area was first settled by the Chumash people, who revered the land for its healing properties. Wellness seekers and the spiritually inclined have been drawn to the area for its hot springs, its healing energy vortex—some say rivaled only by Egypt’s Giza Plateau—and its verdant terrain. Unsurprisingly, Hollywood’s elite have settled in the valley and found a welcoming community unfazed by their public personas. While the area has grown in reputation, attracting increasing numbers of in-the-know travelers from all corners of the globe, and compelling the world’s well-heeled to put down roots, it hasn’t lost an ounce of its exclusive feel and magical allure.

Staying Power

Drive just a few miles out of town along oak-tree-lined Highway 150, and you will find the Ojai Valley Inn, the area’s unrivaled five-star resort. Once one is ensconced in its private 220 acres of rolling green lawns and landscaped grounds, it’s easy to understand why the Inn is celebrated as one of the world’s top hotel destinations. The jewel of the Inn is its gated residence, Casa Elar, a five-bedroom, 10,000-squarefoot Tuscan-inspired villa surrounded by lemon, fig and olive trees.

Opt to take full advantage of the resort’s offerings with your hidden estate as a launching point, or indulge in the ultimate privacy and never leave the lavender- and rosemary-scented property, fully staffed to your specifications. Although the lure of renowned chefs a stone’s throw away at the resort’s culinary epicenter, the Farmhouse, will no doubt coax you from behind the gate of your retreat.

Food for Thought

The Farmhouse opened its doors in 2019 as a premier culinary destination for Ojai visitors and the single-minded gourmet traveler alike.

It’s a space unlike any other in the region, drawing the world’s top chefs to stage showcases and prepare inspired menus for the lucky PAGE 34–35: The majestic pink mountains of Ojai Valley, overlooking forest, farmland and a plethora of sustainable orchards and gardens. THIS PAGE: The Farmhouse, an exclusive

restaurant drawing in the world’s top chefs and sommeliers.

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n the grand lexicon of hidden retreats, perhaps none fits the bill more readily than the Southern California enclave of Ojai. This small town, situated at the foot of the Topatopa Mountains and surrounded by the vast Los Padres National Forest, is located in one of the world’s rare, true east-west valleys. It is just 90 minutes from Los Angeles, an even shorter 30-minute jaunt from the Santa Paula Airport and a breezy 15 miles from the Pacific coast. Sitting at the crossroads of sophistication and rustic charm, the valley and its idyllic town boast world-class dining and singular, exquisite experiences known only to a few. “It’s a little off the beaten path with a bohemian, spiritual, and outdoor-oriented vibe, yet it still offers some very high-end accommodations and great food,” says Diane Sherer, owner and founder of Beyond Travel, a luxury, boutique travel agency based in Los Angeles.

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PHOTOS: KELLY PULEIO

PHOTO: LISA CORSON

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“Landscapes with ginkgo biloba trees and ponds with lily pads leave visitors in a deep sense of calm.” few who manage to secure a seat at the table. Acclaimed architect Howard Backen designed the space in all its polished bucolic glory.

Backen is known for his prolific body of work for the especially posh Napa Valley vintner set, including the Harlan Estate winery, where impossible-to-get wine club memberships require fees hovering around the $100,000 mark. Under his deft hand, the 30,000-squarefoot Farmhouse effortlessly integrates indoor/outdoor spaces such as a state-of-the-art chef’s kitchen with 14 chef counter seats and a more intimate library space for private dinner parties of up to 20 of your favorite people. An outstanding guest chef series is curated by Farmhouse ambassador, James Beard Award-winning chef Nancy Silverton of the Los Angeles foodie hubs Osteria Mozza and La Brea Bakery. A recent Guest Chef evening featured chef Evan Funke whose Italian restaurant, Felix, is widely considered Los Angeles’s best. Another showcased chefs Christopher Kostow and Jacqueline Dasha of the Michelin-starred Napa Valley jewel, the Restaurant at Meadowood. Each exquisitely conceived dinner uses locally sourced ingredients and engages the world’s top sommeliers in the culinary extravaganza. At one such dinner, master sommelier and president and CEO of Napa’s Heitz Cellars, Carlton McCoy, presided over the wine pairings with special bottles from the iconic vineyard.

Serenity Central

PHOTOS: LISA CORSON

While it is admittedly hard to leave the chic embrace of the Ojai Valley Inn, a day spent exploring the Ojai Valley is a must for those seeking a raw, unfettered experience of this magical landscape. Drive a short six miles from the resort and you will arrive at Meditation Mount, one of the valley’s most revered spiritual centers, offering areas of boundless serenity to stroll through. Passing by large rocks engraved with directional messages like “unanimity” and “goodwill” and beautiful landscapes of calming Matilija poppies, ginkgo biloba trees and ponds with floating lily pads, even the most stressed visitor will leave with a deeper sense of calm. The nearby Rose Valley Falls hike is a local favorite. The picturesque trek is less than a mile round trip through Los Padres National Forest, ending at a beautiful waterfall which, at 300 feet, is the tallest in the region. But to really know Ojai you have to be a local or, more easily, talk to one. “Some of the area’s most special experiences are shared by word of mouth,” says Ojai native Kodi Kitchen Berg. She and her husband, film producer Jon Berg, who divide their time between Los Angeles and Ojai, recently purchased the town’s beloved, decidedly down-home ice THIS PAGE: Private yoga class at Ojai Valley Inn Spa. PAGE 38: Appetizers from The Farmhouse’s visiting dignitary, Chef Christopher Kostow. PAGE 39: Charming vendor table at the Ojai Farmer’s Market. LEFT: Meditation Mount trail.

cream shop, simply named Ojai Ice Cream. Through a friend in the know, Berg discovered Ecuadoran American milliner Jennifer Moray.

Providing private fittings at her intimate studio, Moray will handcraft a one-of-a-kind Panama or wool hat for special customers, each made from some of the world’s finest, consciously sourced materials. It’s the Ojai equivalent of a couture fitting in a Paris atelier. Insiders will also tell you Nocciola offers the finest dining outside the walls of the Ojai Valley Inn’s Farmhouse. It is the hardest reservation in town and for good reason: The menu of artisanal plates takes advantage of locally sourced organic ingredients served in a chic-yet-completely-unpretentious dining room. Preferred seating is situated on the patio where you dine among the trees with views of the mountains beyond.

Sustainably Minded

After a day spent exploring the inspiring environs, take some time to experience a treatment at the Ojai Valley Inn’s Spa Ojai, which recently underwent a $5-million renovation. “My favorite treatment at the spa is the Sound Energy Therapy,” says Sherer. “In keeping with the holistic, healing powers of Ojai, this treatment uses vibration and sound energy to rejuvenate you—and it works!” The spa itself reflects the area’s commitment to sustainable practices as the 30,000-squarefoot space is single-use-plastic-free, has a golf course with a stateof-the-art water-saving system, a pool area designed to eliminate electrical lighting during daylight hours and a planting system that reduces irrigation needs. As well, all guestroom amenities are recuperated post-stay, and sanitized before being donated to those in need in over 40 countries worldwide.

Everything about Ojai just seems to work in concert with a unique worldview, embracing visitors with warmth, and a certain intangible that sets it apart as a rejuvenating retreat unlike any other.  EXPERIENCE

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MOV ING

MOUNTAINS Zermatt, the statuesque stunner of Switzerland, is making a full-on comeback.

By Ellen Himelfarb

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PHOTO:DAVIDE BERTUCCIO

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PHOTO: COURTESY OF CERVO MOUNTAIN RESORT

PAGES 42–43: The majestic view of the Matterhorn from the town of Zermatt, featuring the frontier between Switzerland and Italy.

THIS PAGE: One of many delicious seasonal winter dishes to be found in Zermatt’s enclave of five-star restaurants.

PAGE 45: The exquisite Nescens spa and pool at Mount Cervin Palace.

PAGES 46–47: From Riffelhorn to White Hare, Zermatt holds some of the best ski runs in the world.

PAGE 48: A quaint table at Madre Nostra, one of Cervo’s awardwinning restaurants.

PAGE 49: Zermatt holds more than 20 spas within its city limits.

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ound the alphorn: Zermatt is back. The diamond region of Switzerland, carved up by Daniel Craig’s James Bond with Spectre villains in pursuit, is making its postpandemic debut. The five-star Mont Cervin Palace—Zermatt has more five-star hotels than you can visit in a decade—has groomed its fleet of horse-drawn carriages and stocked the Davidoff cigar lounge. The Omnia has fired up the Finnish sauna, made up the Roof Suite (telescope-equipped for the Matterhorn views) and—speaking of Bond—prepared its helicopter-taxis for takeoff. The jewelers of Bahnhofstrasse are open for business: Omega, Breitling, Tissot and the absolutely stunning Hublot boutique, with its timber-paneled chalet.

Granted, Zermatt kept chugging along on local traffic last year (foot traffic, to be sure; the center has always been delightfully car-free). But the international flavor, that cosmopolitan character that sets it apart from fleecy Vermont and Jackson Hole, is returning. Switzerland’s most sophisticated winter playground has regained its heat.

This year, possibly the hottest place to be is the open-air pool at the revamped Cervo hotel: The new Mountain Ashram Flow is a 108°F (42°C) herb-infused spring water pool inspired by Japanese and Bhutanese ritual baths. An alfresco dip at 5,315 feet (1,620 meters) after a private sauna in your chalet (the hotel’s premier offering is the six-room Huntsman Lodge) is the absolute height of restorative luxury.

It is also peak Zermatt. In fact, life at the Cervo—the quiet opulence of its new spa, the easy sumptuousness of its linen-swathed rooms, the light touch of the veg-dominant menus—is the essence of this venerable Swiss resort, which trades in accessible chic. With an active local population and low-rise larch-wood streetscape, the town is unpretentious, relaxed. Chanel Fall/Winter 2022 will make an entrance somewhere, but not everywhere. People want to see the glorious panorama, but not be seen. “It’s still under the radar,” says Daniel Lauber, the Cervo’s founder and a Zermatt native. “That’s what appeals to celebrities or CEOs. They feel at home. We’ve made it part of our culture not to gossip—it’s kind of a code we have, not to talk to The Sun.”

PHOTO:COURTESY OF MONT CERVIN HOTEL

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Location, location, location is in the DNA of all Zermatt’s fivestars. The Omnia’s 1,184-square-foot (110-square-meter) Roof Suite, 164 feet (50 meters) above the main street, has superlative Matterhorn views; residents are shuttled to the lifts by electric carts. The colossal steel and glass Heinz Julen Loft chalet is the king of self-catering properties, sitting at the highest vantage point in the village. Yet the Cervo has ultimate ski-in-ski-out accessibility. In the morning, residents step out to the private elevator, which lowers them 230 feet (70 meters) to the Sunnegga funicular. Then from 3 p.m. to 6 p.m. its two stacked terraces are the first port of call for skiers descending Sunnegga, the sunniest peak in the range, for après-ski.

The Grapes & Juniper bar carries 40 types of artisanal gin. And the hotel brews its own Huntsman beer, named for the Huntsman Lodge, the private chalet offered to guests for the first time this year.

A visit to Zermatt is 100 percent mountain-oriented, naturally, with Switzerland’s tallest mountain, Dufourspitze, in one direction and the aquiline profile of the Matterhorn in the other (you know the distinctive shape of the Matterhorn from the Toblerone logo). Yet not everything here revolves around skiing. Yes, it reigns supreme as Europe’s highest resort, with a peak elevation of 12,792 feet (3,899 meters) and 224 miles (360 kilometers) of runs, and the outfitters guarantee deep, satisfying powder from November through April.

Still, life in Zermatt is rather a lifestyle. The Swiss have been cultivating it for over 150 years, ever since the vogue for mountaineering brought thousands of outdoorsmen to the area in a rush to ascend the Matterhorn. Nearly 6,000 locals live in the intimate alleys off of the main drag; those who are born here tend to stay. But they don’t scream about Zermatt; they yodel mellifluously.

And you’ll be tempted, too, from atop Gornergrat, terminus of the highest open-air railway in Europe. Board at Zermatt station, across from the Läderach Chocolate store (and pick up a delicious package of FrischSchoggi, the famous chocolate bark, while you’re here). After a half hour you’ll emerge into an exclusive little powder-white world at 10,170 feet (3,100 meters): a one-room stone chapel built in the 1950s, an observatory with a deep lookout terrace and the old-world 3100 Kulmhotel, highest guesthouse in the Swiss Alps. Book a seat on the terrace of the house restaurant for glasses of Swiss Cuvée Madame Rosmarie Mathier blanc. With views of the Matterhorn in one direction and the Italian Alps in the other, you’ll be spoiled for choice.

You could spend the better part of a day skiing Gornergrat and its sister mountain Riffelhorn. The five-star Riffelalp Resort has a heated outdoor pool at 7,290 feet (2,222 meters). Or plan a day trip to Italy, on the far side of the Matterhorn Glacier. Recently Zermatt’s chairlift network was integrated with those over the border, so now you can meander to the Furi gondola junction, on the Swiss side, and catch one of the lifts across—including the Matterhorn Express, highest gondola in the Alps.

Pushing off from the glacier, you can explore the slopes of Cervinia Valtournenche for as long as the sun allows, stopping for lobster spaghetti at the venerable refined-rustic trattoria Chalet Etoile, a gentle run down from Theodulhorn peak. Crossing the frontier is far easier on skis than on the four-hour drive, with all those elevated hairpin turns. It’s just that when you consider that Zermatt satisfies every craving with aplomb, getting to Italy doesn’t seem so crucial.

Sarina Callaghan of Zermatters, the resort’s only network dedicated to providing mountain guides, instructors and heli-skiing excursions with its partner Air Zermatt, talks about the appeal of the “Zermatt bubble,” of having everything you could ever want in this 46

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PHOTO: DAVIDE BERTUCCIO

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Where skiing reigns supreme and panoramas are par for the course.

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PHOTO: COURTESY OF CERVO MOUNTAIN RESORT

PHOTO: COURTESY OF CERVO MOUNTAIN RESORT

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small, rarefied community. In winter you can sleigh, snowshoe, iceclimb and paraglide. If all you want to do is climb into a horse and buggy and ride to the venerable watchmaker Bucherer, you can. The veteran watch merchant opened the first Rolex boutique within its Bahnhofstrasse boutique five years ago.

However, what truly sets apart Zermatt from even the best Alpine resorts is the sheer number of high-toned, high-quality dining options. Where most French resorts claim two, maybe three top spots, Zermatt has 15 or 20 bona fide destinations. Four restaurants have a Michelin star, including Alpine Gourmet Prato Borni, a white tablecloth affair on Bahnhofstrasse, and the Omnia, whose executive chef Hauke Pohl has crafted a vegetarian menu that carnivores can customize as they please with home-pickled duck ham, calf’s head or beef knuckle. And those are just the top tables in town.

“Every restaurant is high-end here,” says Callaghan, “with beautiful wine, delicious cuts of meat, amazing desserts.” Born and raised on the mountain, Callaghan has a firm handle on the restaurants she books (and book you must) for those drawn-out lunches her clients expect: Ferdinand for the champagne and black truffle fondue, Fluhalp for the heritage Oeil de Perdrix rosé, far-flung Zum See for the creamy millefeuille desserts baked daily. “First thing in the morning, it’s what’s on everyone’s mind: where we’re going for lunch. Everyone’s keen for a long one.”

The logistics of feeding all those famished sportspeople are incredible. At Findlerhof, an old farmer’s cabin perched over a sheer

drop halfway down a blue run from Sunnegga peak, fresh ingredients arrive by tractor every morning. The ride up from town takes an hour, and that’s in summer. In winter someone has to haul the day’s groceries up the ski lift to Sunnegga’s summit, then shuttle them down to the kitchen on a snowmobile. Chefs and waiters toboggan down from the closest lift station. All this for a restaurant that serves only lunch.

This year the couple who ran Findlerhof for 30 years passed ownership to their son and daughter-in-law, who maintained the gingerbread architecture and traditional menu while modernizing.

They’ve introduced a daily and weekly special and brought sustainable suppliers on board, even for sashimi—no small feat in a landlocked country at 5,820 feet (1,774 meters).

Even on this remote mountain lane in the clouds they have stiff fine-dining competition. Chez Vrony, where they chill the house pinot grigio in the snow out back, does an exquisite burger from cattle nourished on alpine grass. Back down at Cervo, Lauber has just unveiled the hotel’s third restaurant and its first vegetarian offering: Bazaar, a relaxed Asian-flavored reprieve from Swiss meat-and-potatoes fare. Then there’s the new outfit Gondola Fondue, which serves Switzerland’s classic dish against a moving Matterhorn panorama.

Add it all up—the exhilarating mountain air, unforgettable vistas, the pampering and fine wine and finer jewelry. The bottom line is that this spot of splendor at the center of Europe makes you feel as if you’re at the center of the world.  EXPERIENCE

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EXPERIENCE

| Wingspan |

Support Systems Behind the scenes with Bombardier’s Mobile Response Team, an international network of technicians and aviation experts who go beyond the call of duty.

By Renée Morrison

— Illustration by Anna Minzhulina

A

n aircraft is one of the most important investments you can make. Aftermarket support is a crucial component to aircraft ownership—and one that you’ll be thankful for in the event of an unforeseen issue.

“All aircraft have regular scheduled maintenance, but our team’s role is to cover the unexpected,” says Bombardier Mobile Response Team director Ray Godon, based in Montreal, Quebec. All Bombardier aircraft are given an extensive pre-delivery inspection and a regular maintenance program to ensure safe and proper functioning, but much like any other machine or vehicle, they still occasionally require troubleshooting and repairs. That’s where the Mobile Response Team steps in—or flies in.

“Whether it’s a flat tire, a broken windshield, or a technical issue with the aircraft box, we handle it. And our goal is to have aircraft returned into service within 24 hours,” says Godon.

“In the world of business aircraft, the customer may have a business trip scheduled tomorrow, so the aircraft needs to be ready to go as quickly as possible.”

The Mobile Response Team even coordinates parts delivery on a network of aircraft, and in early 2020, it added structural repairs to its list of capabilities. “We now handle structural repairs on site in cases where an aircraft is unable to fly to a BAS [Bombardier Aircraft Service] facility for a permanent solution,” adds Godon.

The team’s capabilities are no small feat considering a client could call in requiring assistance almost anywhere in the world, at any time—day or night, weekend or holiday.

It’s made possible by the Mobile Response Team’s intricate network of over 50 technicians, 30 Mobile Response Vehicles, 10 Line Maintenance Stations and 9 Service Centers, plus a network of aircraft dedicated to delivering parts all over the world. Technicians work exclusively on Bombardier aircraft and take part in a meticulous training program.

“All our technicians start off with an initial training at CAE—formerly Bombardier’s school—in Montreal,” says Andreas Robert Petersson, Technical Manager, Bombardier MRT Europe. “After that, they attend continuation training to refresh their memory or to gain more in-depth skills within different systems, such as the cabin, engine or landing gear.”

EXPERIENCE

51

TOTAL

SERVICE TALLYING UP

THE MOBILE RESPONSE TEAM

2

MAINTENANCE CONTROL CENTERS

10

LINE MAINTENANCE STATIONS

30 MOBILE RESPONSE TRUCKS

50

+

MOBILE TECHNICIANS

10,,000+ COMPLETED EVENTS (SINCE 2013)

52

EXPERIENCE

Bombardier’s Mobile Response Team has the resources and high-quality expertise to improve or repair an aircraft, no matter where they land.

The result is a seamless experience that reflects Bombardier’s high-quality expertise, no matter where or under what circumstances help is called upon.

In February of 2018, that was Minneapolis, Minnesota. The Mobile Response Team had pre-positioned two teams of technicians to assist those flying in on Bombardier aircraft to attend the Super Bowl. When a cold front rolled in, temperatures dropped to -17°F (-27°C).

As a result, the team was faced with a larger workload than expected.

“As operators were firing up airplanes and preparing to make their way home, they came across a number of issues, most of them temperature-related,” says Bombardier Mobile Response Team Manager Wally Fitch. “In a 24-hour period, four of our technicians worked on 17 different aircraft to get people back home safely and quickly. It was quite an experience for all involved.”

In another instance, a Global 7500 aircraft was delivered into the Seattle area with a landing gear indication issue.

“Our team had to work with multiple facilities to find a place to house the aircraft so they could put it on jacks,” says Fitch. “It required different jacks because of the wing height, so they had to work with our engineering team as well as local providers. They really improvised on just about everything to get the aircraft back in the air.”

The fact of the matter is that unforeseen issues can affect even the most high-tech, sophisticated systems. Fortunately, the Bombardier Mobile Response Team has experience with many different scenarios and is available 24/7 to help customers get back on their aircraft, back in the skies and safely back home.

“We essentially fill the gap until a customer can go to a Bombardier service facility. We’re there to assist in emergency situations—similar to the way you’d call for help when your car won’t start in the morning,” says Godon. “So although customers don’t necessarily want to be in a situation where they’d need to call upon us, when they are and we’re able to remedy a situation smoothly and with no interruption in their flight schedule, they’re happy. Most customers understand that aircraft are complicated machines with many parts, and occasionally those require attention. Our task is to meet their expectations so they can continue their journey seamlessly.” 

| Bombardier Worldwide | Bombardier’s Mobile Response Team—a crucial part of an ever-expanding service and support network.

Mobile Response Team

A fleet of 30 Mobile Response Team vehicles worldwide AMERICAS Atlanta, GA Chicago, IL Columbus, OH Houston, TX Rogers, TX San Jose, CA Santa Ana, CA (2) Scottsdale, AZ Seattle, WA Teterboro, NJ (4) Van Nuys, CA (2) White Plains, NY EUROPE Geneva, Switzerland Linate, Italy (2) Linz, Austria Luton, UK (2) Nice, France (3) Olbia, Italy Paris, France (2)

Regional Support Offices AMERICAS Tucson, AZ Hartford, CT

ASIA PACIFIC Beijing, China Hong Kong, China Melbourne, Australia Singapore

Parts & Component Repair & Overhaul Facilities AMERICAS Chicago, IL Wichita, KS

Line Maintenance Stations AMERICAS Teterboro, NY Van Nuys, CA

EUROPE Biggin Hill, UK

EUROPE Frankfurt, Germany

EUROPE Geneva, Switzerland Linz, Austria Luton, UK Milan Linate, Italy Nice, France Olbia, Italy Paris, France

MIDDLE EAST / AFRICA Dubai, UAE Johannesburg, South Africa

MIDDLE EAST Dubai, UAE

ASIA PACIFIC Tianjin, China

Service Centers

Authorized Service Facilities

Contact our 24/7 Customer Response Center:

1 866 538 1247 (North America) • 1 514 855 2999 (International) ac.yul@aero.bombardier.com

ASIA PACIFIC Hong Kong, China Singapore Sydney, Australia

AMERICAS Dallas, TX Fort Lauderdale, FL Hartford, CT Tucson, AZ Wichita, KS

28 Authorized Service Facilities

Customer Response Center AMERICAS Montreal, QC

ASIA PACIFIC Singapore Tianjin, China EUROPE Berlin, Germany Biggin Hill, UK

EXPERIENCE

53

| Fleet |

Learjet 75 Liberty

Features • Part 25 certification • Private Executive Suite • Flat floor • B aseline Synthetic Vision System

Passengers Top speed Maximum range Takeoff distance Maximum operating altitude Total baggage volume

Challenger 350

Features • B est-selling business jet platform • Full range with 8 passengers • Lowest-in-class direct operating costs • HUD and EVS, steep approach and short-field performance • H igh-speed Ka-band connectivity

Passengers Top speed Maximum range Takeoff distance Maximum operating altitude Total baggage volume

Challenger 650

Features • Fastest in-flight internet connectivity worldwide* • L owest-in-class direct operating costs • W idest-in-class cabin • Industry leading dispatch reliability

Passengers Top speed Maximum range Takeoff distance Maximum operating altitude Total baggage volume

Global 5500

Features • True combined vision system • E xclusive Nuage seat • 4 k-enabled cabin with the fastest in-flight connectivity worldwide* • N ew Rolls-Royce Pearl engine

Passengers Top speed Range at M 0.85 Takeoff distance Maximum operating altitude Total baggage volume

Global 6500

Features • True combined vision system • Exclusive Nuage seat and chaise • 4k-enabled cabin with the fastest in-flight connectivity worldwide* • New Rolls-Royce Pearl engine

Passengers Top speed Range at M 0.85 Takeoff distance Maximum operating altitude Total baggage volume

Global 7500

Features • Only business jet with four living spaces and a dedicated crew rest area • Fastest in-flight internet connectivity worldwide* • Bombardier Vision flight deck with fly-by-wire • Principal Suite with available shower

Passengers Top speed Range at M 0.85 Takeoff distance Maximum operating altitude Total baggage volume

Features Farthest-reaching business jet • Fastest in-flight internet connectivity worldwide* • B ombardier Vision flight deck with fly-by-wire • S afe and unrestricted access to baggage

Passengers Top speed Range at M 0.85 Takeoff distance Maximum operating altitude Total baggage volume

Global 8000

•

2,080 nm 4,440 ft 51,000 ft 65 ft3

Up to 9 Mach 0.81 3,852 km 1,353 m 15,545 m 1.8 m3

3,200 nm 4,835 ft 45,000 ft 106 ft3

Up to 10 Mach 0.83 5,926 km 1,474 m 13,716 m 3 m3

4,000 nm 5,640 ft 41,000 ft 115 ft3

Up to 12 Mach 0.85 7,408 km 1,720 m 12,497 m 3.3 m3

5,900 nm 5,340 ft 51,000 ft 195 ft3

Up to 16 Mach 0.90 10,927 km 1,628 m 15,545 m 5.5 m3

6,600 nm 6,145 ft 51,000 ft 195 ft3

Up to 17 Mach 0.90 12,223 km 1,873 m 15,545 m 5.5 m3

7,700 nm 5,760 ft 51,000 ft 195 ft3

Up to 19 Mach 0.925 14,260 km 1,756 m 15,545 m 5.5 m3

7,900 nm 5,880 ft 51,000 ft 195 ft3

Up to 17 Mach 0.925 14,631 km 1,792 m 15,545 m 5.5 m3

All specifications and data are approximate, may change without notice and are subject to certain operating rules, assumptions and other conditions. All maximum range data is based on long range speed. The Global 8000 aircraft is in development phase.

This document does not constitute an offer, commitment, representation, guarantee or warranty of any kind. Bombardier, Learjet, Challenger, Global, Learjet 75 Liberty, Challenger 350, Challenger 650, Global 5500, Global 6500, Global 7500, Global 8000, Nuage and Bombardier Vision are registered or unregistered trademarks of Bombardier Inc. or its subsidiaries. *In-flight excluding North and South poles.

54

EXPERIENCE

SENIOR VICE PRESIDENT, SALES, NEW AIRCRAFT

USA Jim Amador

SALES DIRECTOR

peter.likoray@ aero.bombardier.com + 514 855 7637

DC, MD, NC, SC, VA, WV jim.amador@aero.bombardier.com + 864 905 4510

George Rependa

Denise Bell*

george.rependa@ aero.bombardier.com + 416 816 9979

denise.bell@aero.bombardier.com + 954 213 8767

Frank Vento

NY, CT, MA, RI jeff.cole@aero.bombardier.com + 860 377 5148

VP, SALES, USA & CANADA

VP, SALES, USA

frank.j.vento@ aero.bombardier.com + 614 581 2359

SALES DIRECTOR, FL

Jeff Cole

SALES DIRECTOR

Wayne Cooper* SALES DIRECTOR

Christophe Degoumois VP, SALES, INTERNATIONAL

christophe.degoumois@ aero.bombardier.com + 41 79 321 9909 Peter Bromby

VP, SALES, PRE-OWNED

peter.bromby@ aero.bombardier.com + 514 242 5510

CO, GA, IA, MN, MT, NV, WI wayne.cooper@aero.bombardier.com + 316 619 2287 Kristen Cloud

SALES DIRECTOR

VT, Upstate NY, ME, NH, DE, MI, IN, NJ kristen.cloud@aero.bombardier.com + 203 295 9862 Steve Eck

SALES DIRECTOR, TX

steve.eck@aero.bombardier.com + 214 755 9581

SALES DIRECTOR

Antonio Regillo*

Paul Wauchope*

Eastern Canada antonio.regillo@aero.bombardier.com + 514 244 1130

Australia, New Zealand, Oceania paul.wauchope@aero.bombardier.com + 61 488 456225

LATIN AMERICA Humberto Moas

RUSSIA, CIS, CENTRAL & EASTERN EUROPE Mirkka Lampinen*

SALES DIRECTOR, Western Canada justin.jones@aero.bombardier.com + 403 614 4334

SALES DIRECTOR

SALES DIRECTOR

Mexico, Central America & the Caribbean bert.moas@aero.bombardier.com + 954 648 5489

Russia & CIS ameer.otaky@aero.bombardier.com + 971 56 401 8892

Laurence Vidal* SALES DIRECTOR

Brazil, Latin America laurence.vidal@aero.bombardier.com + 55 11 96065 3883 Nic Aliaga*

SALES DIRECTOR, LATIN AMERICA

SPECIALIZED

michael.gelpi@aero.bombardier.com + 316 640 9297

EUROPE Marc Ghaly*

Jonathan Headley SALES DIRECTOR, Corporate Fleets, Midwestern USA jonathan.headley@aero.bombardier.com + 912 341 9750

Northern Europe: Great Britain, Ireland, Denmark, Sweden, Norway, Finland, Iceland & Israel marc.ghaly@aero.bombardier.com + 44 7808 642 978

Scott Magill*

Ettore Rodaro*

KY, OH, PA, TN scott.magill@aero.bombardier.com + 904 716 8946

Central Europe: Switzerland, Germany & Austria ettore.rodaro@aero.bombardier.com + 41 79 642 5208

Michael Anckner

VP, SALES, LEARJET, CORPORATE FLEETS & SPECIALIZED AIRCRAFT

michael.anckner@ aero.bombardier.com + 912 656 8316

Emmanuel Bornand

RVP, SALES, WESTERN EUROPE, MIDDLE EAST & AFRICA

emmanuel.bornand@ aero.bombardier.com + 44 7808 642 984

SALES DIRECTOR

Brandon Mayberry SALES DIRECTOR

Valeria Kolyuchaya

AL, AR, LA, MS, OK brandon.mayberry@aero.bombardier.com + 949 274 0566

RUSSIA & CIS

Paula Stachowski*

RVP, SALES, EASTERN EUROPE,

valeria.kolyuchaya@ aero.bombardier.com + 79036 11 32 92 Nilesh Pattanayak

RVP, SALES, ASIA PACIFIC

nilesh.pattanayak@ aero.bombardier.com + 65 9776 6247

Yubin Yu

RVP, SALES, GREATER CHINA

yubin.yu@ aero.bombardier.com + 86 138109 21535

SALES DIRECTOR

AK, AZ, ID, ND, NM, OR, SD, UT, WA, WY paula.stachowski@aero.bombardier.com + 316 619 4587 Ed Thomas

SALES DIRECTOR

IL, KS, MO, NE ed.thomas@aero.bombardier.com + 316 737 5692 Henry Yandle

SALES DIRECTOR

Corporate Fleets, Western USA henry.yandle@aero.bombardier.com + 830 237 3252 Mark Serbenski

SALES DIRECTOR, CORPORATE FLEETS EASTERN US

mark.serbenski@aero.bombardier.com + 269 312 0237

SALES DIRECTOR

Eastern Europe, Ukraine & Belarus mirkka.lampinen@aero.bombardier.com + 44 752 595 1031 Ameer Otaky*

SALES DIRECTOR

nic.aliaga@aero.bombardier.com + 316 285 4457

stephane.leroy@ aero.bombardier.com + 514 826 0141

SALES DIRECTOR

Fernando Zingoni

Michael Gelpi

SALES DIRECTOR, CA, HI

Bhutan, India, Nepal, Sri Lanka vinod.singel@aero.bombardier.com + 91 984 502 2663

Latin America fernando.zingoni@aero.bombardier.com + 54 9 11 526 16964

Stephane Leroy

VP, SALES, LATIN AMERICA &

Vinod Singel

CANADA Justin Jones*

SALES DIRECTOR

SALES DIRECTOR

Olivier Zuber* SALES DIRECTOR

Southern Europe: France, Belgium, Luxembourg, the Netherlands, Italy, Monaco, Spain, Malta, Greece and Portugal olivier.zuber@aero.bombardier.com + 33 06 33 9300 31 MIDDLE EAST, AFRICA Hani Haddadin* SALES DIRECTOR

Africa hani.haddadin@aero.bombardier.com + 971 56 696 0303 Wassim Saheb* SALES DIRECTOR

Middle East wassim.saheb@aero.bombardier.com + 971 50 6546 627 ASIA PACIFIC Yuji Shiraishi

SALES DIRECTOR

Japan, Mongolia, South Korea & Guam yuji.shiraishi@aero.bombardier.com + 81 80 2290 8879

SALES DIRECTOR

GREATER CHINA Jason Guan

SALES DIRECTOR, NEW & PRE OWNED AIRCRAFT

Northern China jason.guan@aero.bombardier.com + 86 1381 0383 425 Kathy Guo Li*

SALES DIRECTOR

Hong Kong, Macau, Taiwan, Southern China guo.li@aero.bombardier.com + 852 919 90870 Liam Zhu

SALES DIRECTOR

East Central & Southwest China liam.zhu@aero.bombardier.com + 86 1381 821 5498 PRE-OWNED Bill Wendell

SALES DIRECTOR

USA bill.wendell@aero.bombardier.com + 512 818 0151 SPECIALIZED Michael Calderone SALES DIRECTOR

USA michael.calderone@aero.bombardier.com + 469 651 4438 Carolyn Cheam SALES DIRECTOR

Southeast Asia carolyn.cheam@aero.bombardier.com + 60 12 219 3181 Simon Jackson SALES DIRECTOR

Canada, Europe, India, Israel, Pakistan simon.jackson@aero.bombardier.com + 514 826 2342 Kamel Srour

SALES DIRECTOR

Africa, Middle East, Turkey kamel.srour@aero.bombardier.com + 514 298 0271

Abhishek Sinha SALES DIRECTOR

South East Asia & Pakistan abhishek.sinha@aero.bombardier.com + 65 8228 3862

businessaircraft.bombardier.com + 514 855 8221

* New and pre-owned aircraft.

EXPERIENCE

55

| Sales Team |

Peter Likoray

NEWS People • Events • Awards

March 29, 2021

50th Delivery Milestone

This year Bombardier celebrated the delivery of its 50th Global 7500 aircraft. The award-winning aircraft is renowned for its innovative technology, unique cabin design and impressive performance (it has a dispatch reliability rate of 99.7 percent in service and has set several key speed records). It’s also the first business jet to receive a third-party verified Environmental Product Declaration (EPD). “The Global 7500 aircraft is unrivaled in the market,” said Éric Martel, President and Chief Executive Officer, Bombardier.

“As we mark this delivery milestone, I want to recognize and thank the many talented employees who supported the development and launch of this aircraft, as well as those currently working on the program and supporting our customers in the field. The world-class caliber of workmanship and technology found in each aircraft continues to drive strong market demand and industry-wide recognition.”  56

EXPERIENCE

| News |

May 1, 2021

Global Collaboration

Bombardier celebrated two important manufacturing milestones this past spring. In April, the Bombardier facility in Red Oak, Texas, announced the completion of the 100th wing for the Global 7500 business jet, highlighting the impressive skills of Bombardier’s 600-plus employees in the Red Oak advanced wing program.

A few weeks later, Bombardier’s manufacturing site in Querétaro, Mexico (above), completed production of the 100th rear fuselage for the flagship Global 7500 business jet—a noteworthy feat for the team and a fitting way to mark the facility’s 15-year anniversary. Together, the events mark the continued success and popularity of the acclaimed aircraft as well as the worldwide talent and dedication involved in its production. 

March 13, 2021

New Biggin Hill Apprenticeship Program

A comprehensive new aircraft maintenance training program has kicked off at Bombardier’s Biggin Hill Service Centre in London. In March of 2021, a cohort of 16 men and women began their 36-month studies through a combination of virtual classroom and on-site courses, providing each one with in-depth, practical training in order to achieve their critical EASA Part 66 modules (B Licence) Certification as well as a Level 4 City & Guilds Diploma in Aerospace and Aviation. Graduates are then offered the opportunity to harness their newfound skills for full-time positions at the growing Biggin Hill Service Centre. 

April 21, 2021

Line Maintenance Expansion

Bombardier’s newest Line Maintenance Station opened in Geneva, Switzerland, at Geneva Airpark. The facility offers customers access to 107,000 square feet of hangar space as well as tip-to-toe maintenance services performed by highly skilled technicians certified to work on the Challenger 300, Challenger 350, Challenger 604, Challenger 605, Challenger 650, Challenger 850 and all Global series business jets. “In keeping with our commitment to offer an exceptional customer experience, we are delighted to provide our customers with expanded support in Europe,” said Jean-Christophe Gallagher, Executive Vice President, Services and Support, and Corporate Strategy, Bombardier. This latest line station is part of the expansion of Bombardier’s customer service network, which aims to grow its footprint by 50 percent.  EXPERIENCE

57

June 14, 2021

June 30, 2021

A Third Challenger 350 for Sundt Air

Impressive Order

The Challenger 350 (above) fleet is expanding in Oslo, Norway. Bombardier is proud to announce the recent delivery of a third Challenger 350 business jet to Sundt Air, Norway’s largest business jet operator. The eight-passenger aircraft is now available for charter out of Oslo. The Challenger 350 business jet’s agility makes it an ideal choice for Norway-based customers journeying to popular European destinations such as Cannes and Lugano, or flying from short runways, such as in Gstaad, Switzerland. 

June 18, 2021

Special Deliveries

The worldwide fleet of Global 7500 aircraft is expanding. In June, Bombardier made the first Indonesia delivery of the award-winning business jet to a Jakarta-based customer. The popular aircraft also has a presence in various other Asia-Pacific countries, including Japan, Australia, Taiwan and Malaysia. Almost simultaneously, two Global 7500 business jets were delivered to separate customers in Canada. Both will be based at Toronto’s Pearson International Airport. 

June 5, 2021

Introducing Signature Concierge Services

In collaboration with Signature Flight Support, the world’s largest Fixed Base Operator (FBO), Bombardier customers will now offer white-glove concierge services at Bombardier’s U.S.-based service centers (located in Fort Lauderdale, Hartford, Dallas, Tucson and Wichita). Signature Concierge services include ground support for crew members and passengers, boarding and disembarking assistance for guests, luggage handling, catering, accommodation research, activity planning and more.  58

EXPERIENCE

In June, Bombardier received its largest business jet order since the start of 2021: an order for 10 aircraft worth $451.8 million USD (according to current list prices). It’s a significant sale worth celebrating. “We are filled with pride. Our portfolio ideally responds to the growing interest in private aviation, with spacious, high-performing aircraft that are designed to offer the best passenger experience in terms of convenience, comfort, air quality and a smooth ride,” said Éric Martel, President and Chief Executive Officer, Bombardier. Bombardier’s industry-leading business jets are constantly evolving to meet customers’ evolving business and leisure travel needs. 

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