Imagine a world where your data doesn’t just report your performance but actually drives it.
Where AI isn’t just an overlay on outdated systems, but a strategic partner predicting, optimizing, and even reimagining your foodservice operations. This is not the future - it’s now.
And for those who embrace it, the rewards are not just operational, but financial.
At 4xi, we believe the greatest untapped opportunity in foodservice today is the smarter application of technology - especially Artificial Intelligence (AI). In our earlier piece, How Are You Embracing Artificial Intelligence in Your Operations?, we introduced the idea. Now, we go deeper into how AI can be practically leveraged to unlock better business and greater profit.
Traditionally, operators rely on reports to see what happened. But AI shifts that paradigm by helping you understand what’s likely to happen next. Think of weather-linked menu planning: hot day? Spotlight smoothies and ice cream. Cold snap? Feature comforting stews and soups.
With predictive analytics, AI can:
∙ Anticipate commodity price fluctuations
∙ Suggest ingredient swaps before costs spike
∙ Forecast demand by location, time of day, or event
∙ Predict staffing needs based on sales velocity
Data will talk to you if you’re willing to listen.
- Jim Bergeson, Marketing Strategist
Your menu is more than a list of offerings - it’s your profit engine. AI can:
∙ Identify top-selling and low-performing items
∙ Highlight dishes with the highest margins
∙ Optimize nutritional balance and compliance
∙ Recommend pricing strategies based on real-time insights
Developed by 4xi, the P3 Index harnesses global economics and local insights. Inspired by “Burgernomics,” this proprietary tool benchmarks menu pricing against ZIP-code-level purchasing power.
∙ Reflect local market conditions in your pricing
∙ Deliver stronger value perceptions
∙ Maximize margins without alienating customers
Pricing no longer needs to be a guessing game - it becomes a precision instrument.
Consumers are 4x more likely to perceive value when pricing aligns with local economic conditions.
- Harvard Business Review: Behavioral Pricing in the Experience Economy (2021)
Let’s face it - data is everywhere. But unless you can extract meaning and action from it, it’s just noise. That’s where DATAxi comes in.
Our data ingestion and visualization tool translates disparate data points into:
∙ Clear, actionable dashboards
∙ Real-time insights
∙ Management tools for smarter decisions
No more spreadsheet sprawl. Just the insights that matter - when and where you need them most.
Less than 20% of collected data is ever analyzed or used strategically.”
- Forrester Research: Data and Analytics Survey (2023)
We live in an era where apps have redefined convenience - book a flight, hail a ride, or order your favorite lunch with just a tap. So why shouldn’t the same seamless, intuitive, and personalized experience apply to the place where you work?
Workplace apps have evolved from “nice to have” to “need to have.” No longer just digital directories or booking tools, these platforms are now central to the employee experience - uniting everything from space reservations and digital access to food ordering, IT support, HR integration, and real-time company updates into one cohesive ecosystem.
The best workplace apps do more than streamline operations - they magnetize the office, making it a place employees choose to be, not one they’re required to visit. Inspired by consumer-grade platforms like Hilton or American Airlines, these apps offer personalized, on-demand services that drive satisfaction, productivity, and belonging.
Need to reserve a desk, find a meeting room, locate a colleague, or order your lunch for pickup? It’s all possible in just a few taps. Want to log a facilities ticket, receive important updates, or celebrate a coworker’s milestone? It’s all in one place.
The key to success? Simplicity, purpose, and adoption. When thoughtfully designed, workplace apps become the gateway to a more connected, collaborative, and efficient work culture. They reduce app fatigue by replacing fragmented tools with a single experience platform, supported by real-time data, secure access control, and seamless backend integration.
Whether you’re a Fortune 500 company, a multi-tenant campus, or even a senior living community or private club, the principle remains the same: empower your people with tools that make life easier, more productive, and more human.
Workplace apps aren’t the futurethey’re the now. The only question is: Are you ready to transform your work experience?
At 4xi, we don’t just consult on technology - we co-create it.
Through Innovation-X, our in-house innovation accelerator, we’re developing and partnering on groundbreaking tools that redefine what’s possible in foodservice and hospitality:
Gigxi: The Uberization of the hourly workforce. Find, schedule, and manage hospitality talent on demand - flexible, fast, and fully transparent.
FAMLI: A gifting app for absent loved ones in senior living, helping families stay connected with curated experiences and thoughtful gestures that bring joy and dignity to elders.
Nectarine: A digital marketplace for services in the away-fromhome economy, offering operators increased visibility, control, and accountability over third-party service providers.
Skowt.ai: Imagine turning the traditional CRM on its head - rather than a tool for simply reporting activity but a platform that delivers each of your team 10 qualified leads every Monday and a Sales Coach guide you through what to communicate with the prospect and the proven methods for success.
Innovation is seeing what everybody has seen and thinking what nobody has thought.
- Dr. Albert Szent-Györgyi, Nobel Laureate
OpeRaison (from Latin opus meaning "work" and French raison d’être meaning "reason for being") is a groundbreaking workplace concept designed to bring purpose, community, and vitality to modern office environments. At its heart, OpeRaison is more than just an amenity - it's the centerpiece of workplace transformation, a magnet for engagement, and a catalyst for culture.
For organizations struggling to deliver consistent and meaningful workplace experiences across a dispersed portfolio - especially at smaller or remote sites - OpeRaison provides a scalable, operator-agnostic, and brandconsistent solution. Whether for 50 or 1,500 occupants, OpeRaison activates underutilized space and turns it into an all-day hospitality-driven lounge where people choose to gather, collaborate, recharge, and thrive.
Each OpeRaison is custom-designed to reflect the soul of the building and the unique personality of its host company - offering a curated menu from espresso in the morning to happy hour in the afternoon, and everything in between. Anchored by coffee, sustained by fresh food, and enhanced through flexible design, OpeRaison is the physical embodiment of the "coffee shop effect" - a warm, inclusive environment that boosts morale, inspires innovation, and builds community.
Powered by the Nectarine digital services marketplace, OpeRaison provides full transparency and ease of management, with real-time visibility into quality, cost, and performance. Whether operated by your existing foodservice partner or a local caterer aligned to your specifications, the system is built for flexibility, consistency, and impact.
For employers, landlords, and building managers looking to attract and retain top talent, maximize space utility, and elevate the in-office experience, OpeRaison is the reason to return, the place to stay, and the future of work-life integration.
Each building and company is unique + modular design, tailored personality
We’re also proud to partner with some of the world’s most visionary platforms - like Kanpla, a Danish tech solution transforming how foodservice operators engage with customers.
Already reshaping operations across Europe and now entering the U.S. market, Kanpla converts a standard point-of-sale into a powerful management toolenhancing visibility, streamlining operations, and driving both top-line growth and bottom-line profitability.
Its not just a system-it’s a strategy.
Companies that use AI in core operations can reduce operational costs by up to 25% while increasing customer satisfaction.
- PwC: AI Predictions 2024 Report
From dynamic pricing to predictive analytics, from smart staffing to connected gifting, the foodservice landscape is evolving at speed.
At 4xi, we help you stay ahead - not by chasing the future, but by creating it.
With the right blend of AI, human insight, and strategic implementation, we help our clients turn technology into competitive advantage.
Smarter Technology. Better Business. Greater Profit.
Innovation-X is an incubator and accelerator supporting the next BIG THING to impact the away from home market. We work with existing innovators taking their product, service, or technology to market. We work with existing innovations in other markets to translate their offerings to our focus market. We also generate and test BIG IDEAS where we believe there is mutual opportunity for Design Partners to solve a current and real business challenge, and Investment Partners to join us on the journey.
Simon Elliot
Managing Partner & Co-Founder
Managing Partner and Co-founder of boutique advisory firm 4xi Global Consulting. He is a Fellow of the Institute of Directors, and Chair of WORKTECH Academy in North America. Simon has traversed the globe working with some of the most progressive organizations leading the design of the human experience for people away from home, at work, in education, healthcare, and leisure.
Prentiss Hall
Innovator in Residence, Hospitality
Prentiss is an industry figurehead fulfilling various high profile leadership roles during his career. Most recently Prentiss created and built LifeWorks Restaurant Group from zero to one of the fastest growing premium foodservice brands in the market. Prentiss is a very well-respected thought leader, an influencer, and an innovator.
Jeff Kraft
Innovator in Residence, Hospitality & Services
Originally from a tech background, Jeff entered the hospitality services world as CEO of Nourish inc. a commissary kitchen and food delivery business that he successfully sold to Sodexo where he continued for a couple of years thereafter. Since, Jeff has created the Nectarine platform for centralized services which is testament to his passion for technology and systemization.
Strings Kozisek
Innovator in Residence, Technology
Strings is CEO and Managing Partner of Tekumo, a hiring platform for technicians. Strings has a strong technology and consulting background. He is a senior business executive, adviser, and entrepreneur, with over 25 years of executive leadership experience.
4xi is a boutique advisory and consulting firm focused on the Human Experience (HX) in the Away from Home markets – people at work, in education, at rest, and at leisure. 4xi is a unique collective of senior industry leaders from both the client-side and operator-side of the business supporting Client Organizations, Service Providers, Innovators, and Accelerators transforming their experience offering and making a greater impact through a people-first approach to service and business.
PUBLISHER
4xi Global Consulting
EXECUTIVE TEAM
Simon Elliot Managing Partner & Co-Founder
Barbara Boden Managing Partner & Co-Founder
Tony Johnson
Leadership Advisory Council Chief Experience Officer (CXO)
MARKETING
Hannah Spearman Graphic Design & Creative Services
This publication was published by 4xi Consulting. For more information about 4xi Consulting, please visit us at www.4xiconsulting.com, email us at hello@4xiconsulting.com. All rights reserved 2025©
