RECRUITMENT PACK
Shropshire fa DIGITAL MEDIA & PARTICIPATION
ADMINISTRATOR
DIGITAL MEDIA & PARTICIPATION ADMINISTRATOR
our vision our mission
Creating opportunities to empower and inspire people to enjoy football.
To lead, promote, develop and support lifelong community participation through Football.
Strategic Priorities
Improve Playing Choice & Opportunities
Deliver Equal Opportunities For Women & Girls and other underrepresented groups To Play
Build More & Improve Existing Facilities
Tackle Poor Behaviour
Develop A Valued Network Of Volunteers, Coaches & Referees
Create a sustainable County FA
Strategic Drivers
Support Thriving Community Clubs
Connect & Serve Participants
Progress The Game’s Governance
Job Description and Person Specification
EQUALITY AND DIVERSITY
We would encourage all applicants to complete our voluntary Equality& Diversity Monitoring Form, via this link as part of the application process The data we collect will be anonymous and confidential and will not be stored or linked to your application in any way
Job Title: Digital Media & Participation Administrator
Reports to: Chief Executive
Job purpose(s):
To support delivery of The FA Grassroots Football Strategy and the Shropshire FA Strategy
To support the development, implementation and review of the Shropshire FA marketing and communications functions.
To enhance the image, profile and reputation of Shropshire FA
To contribute to the effective implementation of The FA’s Safeguarding 365 Standard for County FAs
To support the adoption of FA technology systems across grassroots football.
To comply with FA rules, regulations, policies, procedures and guidance that are in place from time to time.
Location: Shropshire FA 2 High Street, Dawley Telford TF4 2ET. Homeworking is permitted where agreed and travel to locations across the County will be required
Working Hours 37 5 Hours per week, include occasional evening or weekend working is required
Contract Type 30 June 2028 th
Salary up to £23,809
Job Description and Person Specification
Responsibilities:
Provide local communications support to dedicated FA campaigns and programmes
Maintain control over the Shropshire FA brand
Oversee the Shropshire FA website, online newsletter and social media accounts, ensuring they remain a central resource for the dissemination of information to all stakeholders.
Oversee Database of participants
Co-ordinate the publication of Shropshire FA digital material
To help produce online media releases and content
Assist with the organisation of County Cup competitions and support the running of Cup finals.
Support customer excellence programmes
Undertake relevant market research to identify progress and highlight areas for priority action
Provide administration and assist in the organisation of referee, coaching and safeguarding programmes, festivals, activities and events
Oversee the Shropshire FA Grassroots awards’ programmes
Maintain a picture library and a record of all published articles
Ensure all communications via social media with under-18s are in line with the safeguarding use of social media policies.
Support messaging so that under-18s and adults at risk in youth and open-age adult grassroots football know how to report concerns about their wellbeing
Ensure the Shropshire FA has a planned approach to youth engagement and demonstrates it can communicate in a child-friendly manner with under-18s
Utilise the feedback from under-18s and adults at risk to enhance the experience and fun and safety in grassroots football
Ensure the Shropshire FA promotes safeguarding through its communication channels, signposting policy, procedures, advice, guidance, and information for youth and open-age adult grassroots football with 16/17year olds and disability football
Use national and local customer insight to drive delivery of the Shropshire Business Strategy
Contribute to ensuring that safeguarding and equality are embedded throughout the Shropshire FA and grassroots football
Provide the highest level of customer excellence to support volunteers across the County Execute tasks as required to meet the Shropshire FA changing priorities.
Job Description and Person Specification
Person Specification:
Qualifications:
Essential
Educated to A Level or equivalent
Skills
Essential
Ability to work strategically with partner organisations across different sectors to plan and deliver football programmes.
Project management skills and experience – to plan, set and achieve objectives to deadlines.
Excellent IT skills including the use of Microsoft Office applications.
Ability to work independently and as part of a team
Excellent time management and prioritisation skills
Excellent problem-solving and decision- making skills
Outstanding communication and presentation skills.
Exceptional customer service.
Report-writing skills.
Ability to use data to monitor and evaluate programmes.
Influencing skills to champion change.
Capable of managing communications issues when they arise
Desirable
A degree level qualification or equivalent experience
Desirable
Event organisation and management
Practised at developing networks and relationships with a variety of stakeholders in order to support the delivery of strategic priorities
Capability to create multiple reports, budgets and plans
Graphic design capability.
Experience of dealing with national and regional media.
Job Description and Person Specification
Knowledge & Experience
Essential
Practical experience of marketing via all digital and traditional channels
Demonstrate a working knowledge of inclusion, equality, anti-discrimination and safeguardingKnowledge of the structure and partner organisations within football both nationally and within the County FA locality-
Enhanced DBS Check Required?
Clean Full Driving Licence?
Desirable
Knowledge and understanding of The FA’s Grassroots Football Strategy and how the County FA Business Plans support its deliveryKnowledge and understanding of working with volunteers
YES
YES
The job holder will be expected to understand and work in accordance with the values and behaviours described below
FA Values Behaviours
Champions and ensures that football is, and will remain, a game for everyone: Openly collaborates with colleagues and partners in the game
INCLUSIVE
Provides equal opportunity to people of different backgrounds, experience and perspective
Seeks out and embraces new ways of thinking and working.
INSPIRING
INNOVATIVE
Sets the standards for respectful behaviour across the game:
Maintains people’s self-esteem when interacting with them
Avoids pre-judgement when listening to suggestions from others.
Seizes the opportunity to apply FA standards at all times.
Embraces new thinking in pursuit of continuous improvement:
Identifies the need for, and actions change in direction, practice, policy or procedure.
Questions the way things are done and takes informed risks
Continuously seeks to improve efficiency and performance
Job Description and Person Specification
TRANSPARENT
TRUSTED
Openly and honestly convey information to all
·Encourage open communication across the game
Encourages feedback to inspire others
Ensures decision-making rationale is clear and considered so that it is easily understood by others
Sets the standards across the game
Be open and support one another
Be consistently good in quality or performance
Demonstrate commitment and reliability and accountable in all that you do
Job Description Reviews and Modified by: Andy Weston, CEO
Date job description reviewed and modified: 4th May 2025
Job description authorised by: Dave Simpson, Chairman, Shropshire FA
Signed by job holder (on appointment):
Date Signed:
One copy to be retained by the job holder, one signed copy to be stored confidentially by the employer
To apply
Send a cover letter and CV detailing how you meet the requirements of the role marked private and confidential to: andyweston@shropshirefa com
For an informal discussion, please get in touch with: Andy Weston on 07435 960651 The closing date for applications is Monday 7th July 2025
If successful, applicants will be invited for an In-Person Interview which will be held on Tuesday 15th July 2025
Full details can be found here: https://www shropshirefa com/about/vacancies
Please complete the online equality and diversity form: https://app.smartsheet.com/b/form/91b053b160d347d487af1f753153ec48