Shoptalk Full Agenda

AT- A - GL A N CE

schedule overview

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sunday agenda

Fly-In

4:00–9:00pm

Registration Open

7:30–9:30pm

Welcome Reception

Sponsored By

SUNDAY, MAY 15 • @SHOPTALK

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monday agenda EXHIBITING HOURS: 9:30AM–7:30PM

MAIN STREET HOURS: 9:30–10:30AM, 6:10-7:30PM

REGISTRATION HOURS: 6:00AM-9:00PM

6:30–8:00am

Breakfast

8:00-8:10am

Opening Remarks: Anil D. Aggarwal, Founder, Shoptalk Jonathan Weiner, Founder, Shoptalk

8:10-8:30am

Conversation with Lionel Richie Interviewer: Dottie Mattison, CEO, Gracious Home

8:30–8:50am

Opening Keynote: Gerald Storch, CEO, Hudson's Bay Company

8:50–9:10am

Fireside Chat: Michael Dubin, Founder & CEO, Dollar Shave Club Interviewer: Courtney Reagan, CNBC

9:10–9:30am

Fireside Chat: Ron Johnson, CEO, ENJOY Interviewer: Courtney Reagan, CNBC

9:30–10:30am

Networking Break & Main Street Open

Sponsor To Be Announced

Sponsor To Be Announced

MAIN STREET BOOKS

Session 1 10:30–11:10am

TRACK 1: Disruptive Startups and Pioneering Brands

TRACK 2: Physical Retail Goes Digital

TRACK 3: Evolving Trends in Marketing

TRACK 4: Search and Discovery

TRACK ROOM 1

TRACK ROOM 2

TRACK ROOM 3

TRACK ROOM 4

Startups Driving Product Innovation

Session A: Executive Perspectives: Digital Store Trends and Technologies

Advances in Proximity Marketing

Session A: The Emergence of Visual Commerce

ROB DALEY Co-Founder & CEO, 4moms JULIE FREDRICKSON CEO & Co-Founder, Stowaway Cosmetics PHOEBE HAYMAN CEO, Seedling MARIAH CHASE CEO, ELOQUII

NIGEL ODDY, CEO, House of Fraser Interviewer: DEBORAH WEINSWIG, Executive Director & Head of Global Retail and Technology, Fung Business Intelligence Center

Session B: Executive Perspectives: Brand Innovation JAMES RHEE, Executive Chairman & CEO, Ashley Stewart / FirePine Group JUE WONG, President, Elizabeth Arden Brand, Elizabeth Arden Moderator: DAVID BELL Author, Professor, The Wharton School

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JAKUB KRZYCH CEO & Co-Founder, Estimote RODNEY WILLIAMS Founder & CEO, LISNR MARK CAMPOS Product Strategy, Waze Moderator: ASIF R. KHAN Founder & President, Location Based Marketing Association

TED MANN President, Slyce APU GUPTA Co-Founder & CEO, Curalate Moderator: DEBBIE HAUSS, Editor-in-Chief, Retail TouchPoints

Session B: Discovery Through Curation ANTHONY SOOHOO Founder & CEO, Dot & Bo ALAN TISCH Founder & CEO, Spring Inc. Moderator: ROBERTO RAMOS, Senior Vice President, Global Strategy and Communications, The Doneger Group

Session 2 11:15–11:55am

TRACK 1 New Marketplace Startups

Driving In-Store Mobile Engagement

BILL BOBBITT Co-Founder & CEO, Move Loot

PAWAN VERMA Senior Vice President / Chief Information Officer, Foot Locker

GEORGE ARISON Founder & CEO, Shift ANDY NIELSEN President & CEO, Everything But the House NICK HUZAR CEO & Co-Founder, OfferUp Moderator: HANS TUNG Managing Partner, GGV Capital

Session 3 12:00–12:40pm

TRACK 2

TRACK 1

MARY BETH LAUGHTON SVP Digital, Sephora RATNAKAR LAVU CTO, Kohl’s Moderator: ROHIT SINGH Managing Director Consumer Products & Retail Group, Americas | Corporate Client Solutions, UBS Investment Bank

TRACK 2

Session A: On-Demand Startups Redefining Retail Experiences

Emerging In-Store Interactive Technologies

MIKE RUSSELL CEO, Paintzen

TODD STARCEVICH VP, Direct-to-Consumer, Americas, VF Corporation

SAM ROSEN Founder & CEO, MakeSpace Moderator: WESTON GADDY Radian Capital

Session B: On-Demand Professional Services

HEALEY CYPHER CEO & Co-founder, Oak Labs SALVADOR NISSI VILCOVSKY Founder & CEO, Memomi Labs

MATTHEW FAUSTMAN CEO & Co-Founder, UpCounsel

ANU PENMETCHA VP Omnichannel & Chief of Staff, Digital, Hudson's Bay Company

PATRICK PETITTI CEO & Co-Founder, HourlyNerd

Moderator: ANNE MARIE STEPHEN CEO & Founder, KWOLIA

TRACK 3

TRACK 4

Driving Millennial Engagement with Content

Mobile Search and Discovery MICHAEL JACONI Co-Founder & CEO, Button

CORY HAIK Chief Strategy Officer, Mic BRIAN SUGAR Founder & CEO, POPSUGAR AMANDA HESSER Co-founder and CEO, Food52 Moderator: JEFF RICHARDS Managing Partner, GGV Capital

TRACK 3 Driving Repeat Purchases—Loyalty, Replenishment and More LARS ALBRIGHT Co-Founder & CEO, SessionM MARC FREED-FINNEGAN Co-Founder & CEO, Index EMILIE AREL SCOTT CEO, Quidsi, an Amazon Company Moderator: YORY WURMSER Retail Analyst, eMarketer

JOHN MILINOVICH CEO, URX LIAT ZAKAY CEO & Co-Founder, Donde DARNELL HOLLOWAY Head Of Business Outreach, Yelp Moderator: KATIE EVANS Editor, Mobile, Internet Retailer / Mobile Strategies 360

TRACK 4 Discovery Through Content and Experiences KATHERINE POWER Co-Founder & CEO, Clique Media Group (CMG) JAC WHITE CEO, Savoteur DAVIS SMITH Founder & CEO, Cotopaxi ROSS PETERSEN CEO & Co-Founder, Blitsy Moderator: BRIAN NOWAK, US Internet Analyst, Morgan Stanley

Moderator: CHRIS PROTASEWICH Principal, Highland Capital Partners

12:40–1:40pm

Lunch Break

Sponsor To Be Announced

MONDAY, MAY 16 • @SHOPTALK

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monday agenda

(CO N T I N U ED)

Session 4 1:40–2:20pm

TRACK 2

TRACK 1 Session A: Guided Commerce Startups LEURA FINE, CEO & Founder, Laurel & Wolf NICK TARANTO, Co-Founder & Co-CEO,Plated Moderator: CAROLINE FAIRCHILD, New Economy Editor, LinkedIn

Session B: Startups Bringing Offline Discount Models to the Online World CHIEH HUANG CEO, Boxed Wholesale DAVID YEOM CEO & Co-Founder, Hollar Moderator: DAVID BELL Author, Professor, The Wharton School

Session 5 2:25–3:05pm

TRACK 1 Recommerce Startups Driving Sales JAMES REINHART CEO & Co-Founder, thredUP TRACY DINUNZIO CEO & Founder, Tradesy MANISH CHANDRA Founder & CEO, Poshmark SEBASTIEN FABRE Founder & CEO, Vestiaire Collective Moderator: DANA TELSEY CEO and Chief Research Officer, Telsey Advisory Group

Session 6 3:10–3:50pm

TRACK 1 Startups Disrupting The Retail Value Chain RYAN BABENZIEN CEO, Greats ARIEL KAYE CEO & Founder, Parachute AMY ERRETT CEO & Founder, Madison Reed MORGAN HERMAND-WAICHE Founder & CEO, Adore Me Moderator: ANDREA WASSERMAN Independent Consultant

Creating and Managing Omnichannel Customer Experiences—Prices, Products and Promotions

TRACK 3 The Future of Digital Advertising: Agency Perspectives

KEVIN ERTELL SVP, Digital, Sur La Table

DONALD WILLIAMS Chief Digital Officer, Horizon Media

MARY LOU KELLEY President, e-commerce, Best Buy

RICHARD PHELAN Managing Director - Retail, OMD

HARVEY BIERMAN VP eCommerce Technology & Operations, Crocs

IAN SCHAFER Founder & Chairman, Deep Focus

AIMEE LAPIC SVP/Chief Marketing Officer and Online GM, Gap Inc./ Banana Republic

Moderator: LISA MILGRAM SVP, Member Programs, Interactive Advertising Bureau

Moderator: SCOTT SILVERMAN Scott Silverman Associates

TRACK 2 Innovations in Payments, Mobile Wallets and Point of Sale

TRACK 3

Connected Cars DAN PRESTON CEO, Metromile THEJO KOTE CEO & Co-Founder, Automatic Labs Moderator: MOLLY WOOD Host and Sr. Tech Correspondent, Marketplace on American Public Media

TRACK 4

Innovations in Mobile, Social and Next Generation Marketing Tactics

Smart Homes

Paydiant / Head of In-Store Products, PayPal

Chief Product Officer,

SHAN-LYN MA CEO, Zola

JONATHON NOSTRANT CEO & Founder, ivee

SPENCER SPINNELL

DAVID HEATH CEO, Bombas

PHILLIP RAUB Co-Founder/CMO & Head of Retail, B8ta

CHRIS GARDNER

Director, Emerging Platforms, Google

KIM FITZSIMMONS

Head of Global Ecommerce and Large Omnichannel Commerce Solutions, Chase Commerce

Solutions

PATRICK GAUTHIER

VP Amazon Payments, Amazon

PRAMA BHATT VP, Digital & eCommerce, ULTA Beauty Moderator: MATT MCKENNA Founder / President, Red Fish Media

Moderator: ANDREW MORRIS, Head Of Content, Money20/20

TRACK 2 Session A: Market Research - Redefining Commerce: The New Retail Reality BERNARDINE WU Founder & CEO, FitForCommerce

Session B: Reinventing Product Returns DAVID SOBIE CEO & Co-Founder, Happy Returns Moderator: ANDREA WEISS Founder, The O Alliance

TRACK 3 Session A: Emerging Social Selling Strategies CHANTEL WATERBURY CEO & Founder, Chloe + Isabel DIISHAN IMIRA CEO, Mayvenn Moderator: CHRIS FRALIC Partner, First Round Capital

Session B: Engaging New Influencers CONOR BEGLEY President, Tribe Dynamics MARCO HANSELL Founder, Speakr Moderator: HILARY MILNES Retail Reporter, Digiday

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TRACK 4: IoT and Sensors

CYRIL BRIGNONE CEO, Arrayent

RYAN CIOVACCO President, Connected Living & Consumer Electronics, Sears Holdings Moderator: MIKE STERN CEO, Connected Labs

TRACK 4: Wearables CHRISTINA D’AVIGNON CEO, Ringly LESLIE MULLER Co-Lead of The SHOP, VSP Global SHAZ KAHNG Board Director & CMO, OMsignal SANDRA LOPEZ VP, New Technology Group Strategic Relationships & Business Development, New Devices Group, Intel Moderator: LIZA KINDRED Founder & CEO, Third Wave Fashion

3:50–4:10pm

Break

4:10–4:30pm

Keynote: Keynote to be announced

4:30–4:50pm

Fireside Chat: Tim Kendall, President, Pinterest Interviewer: Molly Wood, Host and Sr. Tech Correspondent, Marketplace on American Public Media

4:50–5:10pm

Presentation: Nicolas Franchet, Director, Global Vertical Strategy, Facebook

5:10–5:30pm

Presentation: Jonathan Alferness, VP, Product Management – Shopping, Google

5:30–5:50pm

Presentation: John Costello, President, Global Marketing & Innovation, Dunkin’ Brands

5:50–6:10pm

Fireside Chat: Marc Lore, CEO, Jet.com

6:10–7:30pm

Exhibit Hall & Main Street Reception

Sponsored By

Poolside Dinner & Reception

Sponsored By

MAIN STREET BOOKS

8:30–10:00pm

JOIN US FOR A

Poolside Dinner & Reception

MONDAY, MAY 16 • @SHOPTALK

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AT- A - GL A N CE

tuesday agenda EXHIBITING HOURS: 9:30AM–7:30PM

MAIN STREET HOURS: 9:30–10:30AM, 6:15-7:30PM

REGISTRATION HOURS: 6:00AM-9:00PM Sponsor To Be Announced

6:30–8:10am

Breakfast

8:00-8:10am

Opening Remarks: Zia Daniell Wigder, SVP and Head of Content, Shoptalk

8:10–8:30am

Keynote: Keynote to be announced

8:30–8:50am

Fireside Chat: Katia Beauchamp, Co-Founder & CEO, Birchbox Interviewer: Linda Shein, Managing Director, Jay H. Baker Retailing Center, The Wharton School

8:50–9:10am

Fireside Chat: Brian Lee, CEO & Co-Founder, The Honest Company

9:10–9:30am

Fireside Chat: Steven M. Lowy, Co-CEO, Westfield Corp.

Interviewer: Maghan McDowell, Reporter, WWD

9:30–10:30am

Networking Break & Main Street Open

Sponsor To Be Announced

MAIN STREET BOOKS

Session 1 10:30–11:10am

TRACK 1: Ecommerce

TRACK 2: Measurement, Analytics and Insights

TRACK 3: Entrepreneurship and Investment

TRACK 4: Design

TRACK ROOM 1

TRACK ROOM 2

TRACK ROOM 3

TRACK ROOM 4

Session A: Executive Perspectives: Conversation with Facebook Messenger

Session A: Privacy in the Era of Increasing Data: FTC Perspective on Managing Customer Data Responsibly

Venture Capital Perspectives on Retail and Consumer Investing: Part 1

Designing Next Generation Products and Experiences

FRERK-MALTE FELLER Director of Product Management, Facebook Messenger

Session B: Executive Perspectives: The Future of Ecommerce

Session B: Acting on the Voice of the Customer

SCOTT FRIEND Managing Director, Bain Capital Ventures

MARK LAVELLE CEO, Magento Commerce

ALEX GENOV Head of UX Research & Web Analytics, Zappos

JEREMY LIEW Partner, Lightspeed Venture Partners

IVY CHIN SVP eCommerce & Omnichannel Digital, Belk

BRIAN O’MALLEY Partner, Accel

SCOTT THOMPSON CEO, ShopRunner Moderator: PAUL DO FORNO Director - Customer Engagement & Commerce Practice, Deloitte Digital

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LAURA BERGER Attorney, Privacy and Data Security, Federal Trade Commission

KIRSTEN GREEN Founder & Managing Director, Forerunner Ventures

Moderator: CATHY HOTKA Principal, Cathy Hotka & Associates

Moderator: PETER J. FUSCO Partner, Lowenstein Sandler

CHRIS COLBORN EVP, Global Chief Design and Innovation Officer, R/GA MOHAN RAMASWAMY Partner, Strategy, Work & Co JB OSBORNE Partner, Red Antler MELISSA GONZALEZ CEO & Founder, The Lionesque Group Moderator: RICHARD KELLY Chief Catalyst, Fung Group

Session 2 11:15–11:55am

TRACK 1 Preparing for Distributed Commerce NEIL ACKERMAN Global eCommerce Lead, Mondelēz International SID JATIA VP, Omnichannel Digital, Under Armour JOE MEGIBOW President, Joyus RYAN ROSS EVP-Marketing & Digital Commerce, HSN Moderator: CATHY HALLIGAN Independent Board Director, Ulta Salon, Cosmetics & Fragrance and FLIR Systems

Session 3 12:00–12:40pm

TRACK 1 Brands Taking Control AMANDA GREENBERG Head of eCommerce, KIND PAUL S. CARROLL Vice President of Digital & E-commerce Creative, New York & Company AJIT SIVADASAN VP/GM Global eCommerce, Lenovo FRANCIS ARRASTIA Sr. Director, Wholesale.com, Levi Strauss & Co. Moderator: SCOT WINGO Executive Chairman & Founder, ChannelAdvisor

12:40–1:40pm

Session 4 1:40–2:20pm

TRACK 2 Innovations in Offline Data Capture and Analytics JARED SCHRIEBER Co-Founder & CEO, InfoScout ALEXEI AGRATCHEV CEO & Co-Founder, RetailNext RAGHAV LAL EVP, Chief Data & Analytics Officer, Westfield Corp.

ALEX WINTER Founder & CEO, Placemeter Moderator: ADHEER BAHULKAR Partner, A.T. Kearney

TRACK 2 Advances In Customer Service and Post-Purchase Engagement AMIT SHARMA CEO, Narvar JORDY LEISER Co-Founder & CEO, StellaService DAN HERMAN CEO & Co-Founder, ChatID SCOTT CARR CEO, Modria Moderator: LAUREN FREEDMAN President, The E-Tailing Group

TRACK 3 Venture Capital Perspectives on Retail and Consumer Investing: Part 2

The Changing Role of Stores in Ecommerce Fulfillment MICHAEL TOBIN SVP, Strategy & Innovation, Macy’s JASON GOLDBERGER President, Target.com & Mobile, Target MICHAEL RELICH Chief Operating Officer, Guess?

SCOTT MOREY Executive Vice President, General Growth Properties Moderator: ANNE D'INNOCENZIO National Retail Writer, The Associated Press

Retail Formats of the Future JEFFREY FISHER Global Store Experience & VM Director, Luxottica Group

AJAY AGARWAL, Managing Director, Bain Capital Ventures

BRENDAN CAHILL VP Corporate Projects, Penguin Random House

JANIE YU Partner, Fung Capital BEN LERER Founder, Thrillist Media Group & Managing Director, Lerer Hippeau Ventures DAN ROSEN Partner, Commerce Ventures Moderator: WILLIAM SUSMAN, Managing Director, Threadstone Advisors

SCOTT EMMONS Head Of Innovation Lab, Neiman Marcus GABRIELLE ROSI Senior Design Director, Whole Foods Market Moderator: LEE PETERSON EVP, Brand, Strategy & Design, WD Partners

TRACK 3

TRACK 4

Beyond Venture Capital Investment

Designing for Mobile AMANDA RICHARDSON VP Product, HotelTonight

SAEED AMIDI Founder & CEO, Plug and Play

JOSH HIMWICH, VP and GM, The Bump , XO Group

SLAVA RUBIN Chief Business Officer, Indiegogo

RAFEH MASOOD Vice President, Customer Innovation Technology, Dick’s Sporting Goods

WEST STRINGFELLOW Vice President, Internal Innovation and Operations, Target J. SKYLER FERNANDES Founder / Managing Director, Simon Venture Group Moderator: LOCKIE ANDREWS CEO and Managing Director, Catalyst Consulting

Lunch Break

TRACK 1

TRACK 4

PAUL GAFFNEY SVP, IT, Home Depot Moderator: BOBAK EMAMIAN CEO, Prolific Interactive

Sponsored By

TRACK 2 The Future of Artificial Intelligence in Retail JOHN SQUIRE CEO, DynamicAction TIM TUTTLE, PHD Founder & CEO, MindMeld ANDY NARAYANAN Head of Visual Intelligence, Sentient Technologies BRENT FRANSON CEO, Euclid Analytics Moderator: BARNEY PELL

TRACK 3: On-Demand, Delivery and Logistics

TRACK 4: Changing Consumer Preferences

Session A: Amazon Prime Now Discusses Same-Day Shipping

Tapping into Millennial Mindshare

STEPHENIE LANDRY Worldwide VP of Amazon Prime Now, Amazon

Session B: On-Demand Personal Services MARCELA SAPONE CEO & Co-Founder, Hello Alfred JED KLECKNER CEO, Delivery.com Moderator: ELLIE WHEELER Partner, Greycroft Partners

JIM HILT EVP, CMO & eCommerce, EXPRESS VISHAAL MELWANI Co-Founder, Creative Director, CEO, Combatant Gentlemen BAYARD WINTHROP CEO & Founder, American Giant MARK WALKER CEO, JackThreads Moderator: WESTON GADDY Radian Capital

TUESDAY, MAY 17 • @SHOPTALK

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AT- A - GL A N CE

tuesday agenda Session 5 2:25–3:05pm

TRACK 1

TRACK 2

TRACK 3

Driving Transactions on Mobile

New Approaches To Personalization

Trends in Same-Day Delivery

AMAR NAGARAM Director, Mobile Engineering, Flipkart

RAJ DE DATTA CEO & Co-Founder, BloomReach Inc.

DAPHNE CARMELI CEO & Co-Founder, Deliv

JOSH KREPON Vice President, Global Digital Commerce, Cole Haan

NEIL CAPEL Founder & Chairman, Sailthru

BILLY MAY SVP — Digital, eCommerce, and Corporate Development, Abercrombie & Fitch

BILL ADLER CEO, True Fit

ERIC MOGIL Director of Digital Innovation, Michael Kors Moderator: KEN SEIFF Managing Partner, Beanstalk Ventures

Session 6 3:10–3:50pm

(CO N T I N U ED)

TRACK 1 Virtual and Augmented Reality Experiences in Retail SHANNA TELLERMAN Founder & CEO, Modsy PARHAM AARABI Founder & CEO, ModiFace ARIFF QULI Chief Commercial Officer, North Americas, Blippar Moderator: JASON "RETAILGEEK" GOLDBERG SVP Commerce & Content Practice, Razorfish

MICHAEL KLEIN Head of Industry Strategy — Retail, Adobe Systems

BRIAN ELLIOTT General Manager, Google Express, Google NICK RELLAS Co-Founder & CEO, Drizly Moderator: JENNY LEFCOURT Partner, Freestyle Capital

TRACK 3

Innovations in Consumer Targeting

Trends in Pick-up Options

JONATHAN OPDYKE CEO & Co-Founder, HookLogic

JARON WALDMAN Co-Founder & CEO, Curbside

ALEX VRATSKIDES Co-Founder & CEO, Persado

KUNAL THAKKER SVP Global Operations, Newegg

STEVEN WOLFE PEREIRA VP, Brand Strategy & Marketing Solutions, Oracle Data Cloud

HELEN VAID VP, Digital Store Operations & Experience, Walmart Global eCommerce

DILEEPAN SIVA Strategic Partnerships, Twitter

RAMESH RATAN CEO, Bell and Howell

Moderator: MORGAN VAWTER Senior Principal, Digital Marketing & Customer Analytics, Accenture

Changing Consumer Needs Driving Product Innovation MIKE STONE CEO & Co-Founder, MakersKit MATTHEW KANESS CEO, ModCloth MIKE EDWARDS CEO, eBags CHRIS LINDLAND Founder & CEO, Betabrand Moderator: REBECCA KADEN Partner, Maveron

Moderator: STEVE DENNIS President & Founder, SageBerry Consulting

TRACK 2

TRACK 4

Moderator: PHIL WAHBA Senior Writer, Fortune Magazine

TRACK 4 Product Customization Using 3D Printing and Imaging KEGAN SCHOUWENBURG CEO & Founder, Sols AARON ROWLEY CEO & Co-Founder, Electroloom BILL O'FARRELL Co-founder and CEO, Body Labs Moderator: PANO ANTHOS Managing Director, XRC Labs

3:50–4:10pm

Break

4:10–4:30pm

Fireside Chat: Casey Carl, Chief Strategy & Innovation Officer, Target Interviewer: Hilary Milnes, Digiday

4:30–4:45pm

Fireside Chat Series: New Retail Business Models Katrina Lake, Founder & CEO, Stitch Fix Interviewer: Ryan Mac, Staff Writer, Forbes

4:45–5:00pm

Fireside Chat Series: New Retail Business Models Mike Karanikolas and Michael Mente, Co-Founders and Co-CEOs, REVOLVE Clothing

5:00–5:15pm

Fireside Chat Series: New Retail Business Models Philip Krim, Co-Founder & CEO, Casper

5:15–5:35pm

Fireside Chat: Joe Zadeh, Vice President of Product, Airbnb

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5:35–5:55pm

Presentation: RJ Pittman, Chief Product Officer, eBay

5:55–6:15pm

Presentation: Uri Minkoff, Co-Founder & CEO, Rebecca Minkoff

6:00-8:30pm 6:15–7:30pm

Re/code: Code Commerce Series*

* Invite Only

Exhibit Hall & Main Street Reception

Sponsor To Be Announced

Industry Night At The Marquee Featuring Wyclef Jean

Sponsored By

MAIN STREET BOOKS

10:00pm–1:00am

TUESDAY, MAY 17 • @SHOPTALK

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AT- A - GL A N CE

wednesday agenda EXHIBITING HOURS: 9:30AM–12:30PM

REGISTRATION HOURS: 6:00AM-12:00PM Sponsor To Be Announced

6:30–8:00am

Breakfast

8:00-8:10am

Opening Remarks: Zia Daniell Wigder, SVP and Head of Content, Shoptalk

8:10–8:30am

Keynote: Keynote to be announced

8:30–8:50am

Fireside Chat: Bastian Lehmann, Co-Founder & CEO, Postmates Interviewer: Caroline Fairchild, New Economy Editor, LinkedIn

8:50–9:10am

Fireside Chat: Andy Dunn, Founder & CEO, Bonobos Interviewer: Jason Del Rey, Senior Editor, Re/code

9:10–9:30am

Presentation: Max Levchin, Founder & CEO, Affirm

9:30–10:00am

Networking Break

Session 1 10:00–10:40am

TRACK 1: Pitch Contest

TRACK 2: Measurement, Analytics and Insights

TRACK 3: Collaborative Consumption and the Sharing Economy

TRACK 4: Changing Consumer Preferences

TRACK ROOM 1

TRACK ROOM 2

TRACK ROOM 3

TRACK ROOM 4

Session A: New Frontiers in Measurement and Optimization

Session A: Market Research: Update on the Sharing Economy

Changing Consumer Needs Driving Ecommerce Innovation

DAN SIROKER Co-Founder & CEO, Optimizely

MATT WONG Research & Data Analysis, CB Insights

HARISH ABBOTT CEO, Symphony Commerce

Content to be announced

Sponsor To Be Announced

TOM REDD Global VP, Strategic Communications, SAP Retail

Session B: Market Research: Retail Volatility Index KASEY LOBAUGH Principal - Chief Retail Innovation Officer, Deloitte

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Session B: Innovations Enabling The Sharing Economy And Broader Retail Sector SARABJIT BAVEJA Co-Founder & CEO, Trooly KEITH RYU CEO, OnboardIQ

MATT MUNSON Co-Founder & CEO, Twenty20 ERAN OUTMAZGIN Co-Founder & CEO, PhraseTech Moderator: TIM PARRY Managing Editor, Multichannel Merchant

Session 2 10:45–11:25am

TRACK 1

TRACK 2 Intelligent Pricing and Merchandising GEOFF WATTS CEO & Co-Founder, EDITED GREG PETRO CEO, First Insight

TRACK 1

TRACK 4

New Retail Rental Models Changing The Nature of Consumer Ownership

Emerging Digital Strategies for Local Businesses

MEAGHAN ROSE CEO & Co-Founder, Rockbox

NOAH GLASS Founder & CEO, Olo

ANDREW BLACKMON Co-Founder, The Black Tux

CHRISTOPHER WEBB CEO & Co-Founder, ChowNow

ALEXANDER RINK CEO, 360pi

RAKESH TONDON Co-Founder & CEO, LE TOTE

GURU HARIHARAN CEO, Boomerang Commerce

Moderator: LORRAINE SANDERS Founder, Spirit of 608 and Contributor, WWD

Moderator: PETER CALLAHAN Founder & President, Arkle Advisors

Session 3 11:30–12:10pm

TRACK 3

TRACK 2 Gen Z Panel: A Conversation With 14-16 Year-Olds About Their Habits, Preferences and Interactions With Brands

FARBOD SHORAKA Co-Founder & CEO, BloomNation Moderator: BENJAMIN SUN Co-Founder & General Partner, Primary Venture Partners

TRACK 3

TRACK 4

Peer-to-Peer Models Disrupting Commerce

Session A: Market Research: Quantifying Shopping Behavior

RUJUL ZAPARDE Co-Founder & CEO, FlightCar

MICHELLE GRANT Head of Retailing, Euromonitor International

RICHARD WOLPERT CEO, HelloTech AARON HIRSCHHORN CEO/Founder and "Top Dog", DogVacay Moderator: NIMAY MEHTA Partner, Lead Edge Capital

12:10–2:00pm

Lunch Break

ETHAN ANDERSON Founder & CEO, MyTime

Session B: Innovations To Compete With Fast Fashion KAREN MOON CEO & Co-Founder, Trendalytics Moderator: PETAH MARIAN Senior Editor, Retail Intelligence, WGSN

Sponsor To Be Announced

WEDNESDAY, MAY 18 • @SHOPTALK

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track and session descriptions Track 1: Disruptive Retail Startups and Pioneering Brands MONDAY, MAY 16 1. Startups Driving Product Innovation 10:30–11:10am Rob Daley, Co-Founder & CEO, 4moms Julie Fredrickson, CEO & Co-Founder, Stowaway Cosmetics Phoebe Hayman, CEO, Seedling Mariah Chase, CEO, ELOQUII Product innovation isn't just driven by large companies with big budgets-today, a growing number of venture-backed startups are developing new approaches to product development and, as a result, creating some of the most innovative new products on the market.

By focusing on specific segments, these startups are pioneering products that (1) address key customer pain points and opportunities, (2) capitalize on the latest technologies and on-demand access to production capabilities, and (3) utilize new design and development methodologies and new approaches to managing the value chain. Hear from leaders at companies that are developing groundbreaking new products in a wide range of categories ranging from apparel to beauty to toys.

2. New Marketplace Startups 11:15–11:55am Bill Bobbitt, Co-Founder & CEO, Move Loot George Arison, Founder & CEO, Shift Andy Nielsen, President & CEO, Everything But The House Nick Huzar, CEO & Co-Founder, OfferUp Moderator: Hans Tung, Managing Partner, GGV Capital Online marketplaces have existed for decades, but new, targeted marketplaces are emerging to match buyers with sellers in specialized areas that remain underserved by current offerings. These new marketplaces offer a superior customer experience by sourcing otherwise unavailable products, providing consistent, high-quality product listings, creating price data repositories and offering advanced support services to buyers and sellers. We'll hear from venture-backed companies that have tackled specific market segments and sought to take market share from larger retailers, marketplaces and other channels.

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3. (A) On-Demand Startups Redefining Retail Experiences 12:00–12:40pm Mike Russell, CEO, Paintzen Sam Rosen, Founder & CEO, MakeSpace Moderator: Westin Gaddy, Radian Capital A new group of commerce companies are being built to tackle specialized, time- and resource-intensive tasks ranging from painting rooms to visiting storage facilities. In this session, startups that are building new types of technology-enabled, on-demand service experiences will discuss how they are saving customers time and eliminating the need to buy products and travel to different business locations.

(B) On-Demand Professional Services Matthew Faustman, CEO & Co-Founder, UpCounsel Patrick Petitti, CEO & Co-Founder, HourlyNerd Moderator: Chris Protasewich, Principal, Highland Capital Partners Smaller businesses that cannot afford to hire full-time MBAs or attorneys can now access them for a fraction of the cost on an on-demand basis.

The advent of on-demand professional services is also allowing more individuals with specialized skills to work as independent contractors. In this session, we’ll hear from venture-backed startups that are using the shared economy principles of vetting candidates and providing peer reviews to create marketplaces for such services.

4. (A) Guided Commerce Startups 1:40–2:20pm Leura Fine, CEO & Founder, Laurel & Wolf Nick Taranto, Co-Founder & Co-CEO, Plated Moderator: Caroline Fairchild, New Economy Editor, LinkedIn Personalized expert advice is becoming available to the mass market.

Today, consumers have increasing access to professionals with new platforms that enable them to create stylish interior designs or gourmet meals and more. In this session, leaders from guided commerce startups will discuss how they're combining technology, data science, marketplace principles and human interaction to provide their customers with unique, curated experiences.

(B) Startups Bringing Offline Discount Models To The Online World

NOTES

Chieh Huang, CEO, Boxed Wholesale David Yeom, CEO & Co-Founder, Hollar Moderator: David Bell, Author, Professor, The Wharton School Discount models are widespread in the traditional retail world, but some of the most popular offline discount models like wholesale clubs and dollar stores are still making the shift online and haven't capitalized on consumers' migration to mobile. In this session, we'll hear from startups that specialize in merging core discount models with traditional and mobile ecommerce. Founders of these startups will discuss how they're getting online buyers to take advantage of the same low-cost shopping options they've come to embrace in physical stores.

5: Recommerce Startups Driving Sales 2:25–3:05pm James Reinhart, CEO & Co-Founder, thredUP Tracy DiNunzio, CEO & Founder, Tradesy Manish Chandra, Founder & CEO, Poshmark Sebastien Fabre, Founder & CEO, Vestiaire Collective Moderator: Dana Telsey, CEO/Chief Research Officer, Telsey Advisory Group The recommerce trend is growing, with an increasing number of companies providing end-to-end services for consumers to sell unwanted products. The creation of these streamlined secondary market platforms not only enables increased convenience in sales of used goods, but helps establish resale markets and the value of products, boosting primary market retail sales. In this session, we'll hear from companies at the forefront of this trend as they discuss how their various upfront payment and consignment models, retail partnerships and data-driven platforms are driving sales of both pre-owned and new products.

6: Startups Disrupting The Retail Value Chain 3:10–3:50pm Ryan Babenzien, CEO, Greats Ariel Kaye, CEO & Founder, Parachute Amy Errett, CEO & Founder, Madison Reed Morgan Hermand-Waiche, Founder & CEO, Adore Me Moderator: Andrea Wasserman, Independent Consultant A new category of venture-backed brands is emerging. These emerging brands are generally focused on a single product vertical and premised on delivering new consumer value propositions, controlling production and managing brand messaging and go-to-market strategies as well as disintermediating the value chain. They enable consumers to buy high quality products at better prices, in some cases in sectors currently served by a limited number of large-scale organizations. In this session, we'll hear from leading startups creating new direct-to-consumer brands that have overcome inefficiencies in traditional retail and are instead tackling everything from manufacturing to sales and distribution themselves.

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track and session descriptions Track 2: Physical Retail Goes Digital MONDAY, MAY 16 1. (A) Executive Perspectives: Digital Store Trends and Technologies 10:30–11:10am Nigel Oddy, CEO, House of Fraser Interviewer: Deborah Weinswig, Executive Director & Head Of Global Retail And Technology, Fung Business Intelligence Center Retailers have embraced a variety of digital store technologies, but how do they determine which technologies to invest in and which to ignore?

Join us for a Q&A with the CEO of House of Fraser to hear about the new trends and technologies most critical to the business.

(B) Executive Perspectives: Brand Innovation James Rhee, Executive Chairman & CEO, Ashley Stewart / FirePine Group JuE Wong, President, Elizabeth Arden Brand, Elizabeth Arden Moderator: David Bell, Author, Professor, The Wharton School In this session, the Executive Chairman and CEO of Ashley Stewart and the President of Elizabeth Arden Brand will talk to us about their brands' transformation and journeys. Ashley Stewart’s James Rhee has led the company's reinvention from two bankruptcies to fast-growing social commerce leader through algorithmic, cultural and digital innovation while Elizabeth Arden’s JuE Wong is transforming a 100 year-old brand with an intensely loyal customer base into a digital powerhouse.

Our speakers will discuss what it takes to empower brands and stay competitive in today's market.

2. Driving In-Store Mobile Engagement 11:15–11:55am Pawan Verma, Senior Vice President & Chief Information Officer, Foot Locker Mary Beth Laughton, SVP Digital, Sephora Ratnakar Lavu, CTO, Kohl's Moderator: Rohit Singh, Managing Director Consumer Products & Retail Group, Americas | Corporate Client Solutions, UBS Investment Bank Retailers are redefining the offline shopping experience for connected consumers. Today, shoppers use their mobile phones for functions such

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as barcode scanning and wayfinding as well as to access shopping lists, promotions, loyalty rewards programs and more. Associates are also empowered with devices to personalize the in-store experience for shoppers. To enable these interactions, retailers are leveraging a variety of technologies including Wi-Fi, GPS, NFC and BLE beacons. In this session, retail leaders will discuss how they're using these solutions, including mobile apps, to engage consumers as they shop in stores.

3. Emerging In-Store Interactive Technologies 12:00–12:40pm Todd Starcevich VP, Direct-to-Consumer, Americas, VF Corporation Healey Cypher, CEO & Co-founder, Oak Labs Salvador Nissi Vilcovsky, Founder & CEO, Memomi Labs Anu Penmetcha, VP Omnichannel & Chief of Staff, Digital, Hudson's Bay Company Moderator: Anne Marie Stephen, CEO & Founder, KWOLIA Retailers have invested in a variety of new digital store technologies ranging from interactive displays to digital mannequins, virtual dressing rooms, smart shelves, magic mirrors, digital signage and more. Hear leading retailers discuss every aspect of these cutting-edge technologies, including the potential overall impact on their businesses, the challenges of implementing both small-scale pilots and nationwide rollouts and the impact on customer experiences.

4. Creating and Managing Omnichannel Customer Experiences—Prices, Products and Promotions 1:40–2:20pm Kevin Ertell, SVP, Digital, Sur La Table Mary Lou Kelley, President, e-commerce, Best Buy Harvey Bierman, VP eCommerce Technology & Operations, Crocs Aimee Lapic, SVP/Chief Marketing Officer and Online GM, Gap Inc./ Banana Republic Moderator: Scott Silverman, Scott Silverman Associates Creating a seamless omnichannel customer experience is a complex undertaking. Retailers must decide how to manage issues including price, product and promotions across every consumer touchpoint and balance the level of consistency their customers demand with their own internal capabilities. Retailers are also seeking competitive advantages with omnichannel initiatives such as endless aisle capabilities and in-store pickup, popular consumer offerings that require high levels of inventory visibility. Join us to hear how leading retailers are tackling these core issues and creating a great brand experience no matter

5. Innovations in Payments, Mobile Wallets and Point of Sale

NOTES

2:25–3:05pm Chris Gardner, Chief Product Officer, Paydiant / Head of In-Store Products, PayPal Spencer Spinnell, Director, Emerging Platforms, Google Kim Fitzsimmons, Head of Global Ecommerce and Large Omnichannel Commerce Solutions, Chase Commerce Solutions Patrick Gauthier, VP Amazon Payments, Amazon Moderator: Andrew Morris, Head Of Content, Money20/20 Mobile devices and connected commerce will drive substantial changes in how consumers pay in every context. This session will cover key aspects of the evolution of payments, including the digitization of physical wallets and plastic payment credentials, growth of frictionless in-app purchasing and evolution of in-store point of sale payment terminals. The discussion will include emerging bank and retailer initiatives, entry of new stakeholders in the payments value chain and payments as a platform for enhanced retailer and consumer offerings.

6. (A) Market Research - Redefining Commerce: The New Retail Reality 3:10–3:50pm Bernardine Wu, Founder & CEO, FitForCommerce Session details to come

(B) Reinventing Product Returns David Sobie, CEO & Co-Founder, Happy Returns Moderator: Andrea Weiss, Founder, The O Alliance Returns are a $300 billion challenge for retailers and consumers alike, but they remain an inevitable part of the commerce experience. Several early-stage companies are tackling the key pain points of returns by improving reverse logistics and the experience for all stakeholders.

Some dramatically simplify the logistics process with on-demand pickup, packaging and shipping services while others are building networks of drop off stores, kiosks and other locations, distributing where consumers can return unwanted products. Hear leaders from these innovative companies discuss how they're rethinking everything about returns.

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track and session descriptions Track 3: Evolving Trends in Marketing MONDAY, MAY 16 1. Advances in Proximity Marketing 10:30–11:10am Jakub Krzych, CEO & Co-Founder, Estimote Rodney Williams, Founder/CEO, LISNR Mark Campos, Product Strategy, Waze Moderator: Asif R. Khan, Founder & President, Location Based Marketing Association Proximity marketing holds the potential to generate tremendous revenues. Today marketers are surmounting hurdles with new techniques and technologies, giving way to greater adoption of proximity marketing. Join us to hear from leading proximity marketing technology providers and platforms as they discuss the new developments in location-based marketing that help drive customers into stores and create deeper relationships with them.

2. Driving Millennial Engagement with Content 11:15–11:55am Cory Haik, Chief Strategy Officer, Mic Brian Sugar, Founder & CEO, POPSUGAR Amanda Hesser, Co-founder and CEO, Food52 Moderator: Jeff Richards, Managing Partner, GGV Capital Gaining the trust and attention of millennial consumers presents significant challenges. A few brands, however, have developed successful new approaches to news, entertainment and other content that taps into the interests and consumption preferences of Gen Y. Our speakers create groundbreaking short-form videos and pioneering news and media content that captivate a young audience. Hear from the experts what it takes to get this much-coveted generation to engage, and how they're using content to gain both mindshare and dollars from Gen Y.

3. Driving Repeat Purchases—Loyalty, Replenishment and More 12:00–12:40pm Lars Albright, Co-Founder & CEO, SessionM Marc Freed-Finnegan, Co-Founder & CEO, Index Emilie Arel Scott, CEO, Quidsi, an Amazon Company Moderator: Yory Wurmser, Retail Analyst, eMarketer

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Cultivating loyalty is now more imperative than ever. Businesses count on repeat customers to generate a large percentage of their revenues, yet trends like consumers' shift to mobile and their regular use of only a handful of apps means companies will have to work even harder to remain the go-to brand. Hear from leading retailers and solution providers on how they are using utility, engagement, personalization, gamification and subscription-based services to keep customers coming back.

4. The Future of Digital Advertising: Agency Perspectives 1:40–2:20pm Donald Williams, Chief Digital Officer, Horizon Media Richard Phelan, Managing Director - Retail, OMD Ian Schafer, Founder & Chairman, Deep Focus Moderator: Lisa Milgram , SVP, Member Programs, Interactive Advertising Bureau Our panel of leading agency executives will provide perspective on a range of emerging advertising trends, from ad blocking to real-time marketing, and from programmatic TV advertising to sponsored virtual reality content. Hear those at the forefront of the industry discuss which new trends they are most excited about and which ones are getting less of their attention.

5. Innovations in Mobile, Social and Next Generation Marketing Tactics 2:25–3:05pm Shan-Lyn Ma, CEO, Zola David Heath, CEO, Bombas Prama Bhatt, VP, Digital & eCommerce, ULTA Beauty Moderator: Matt McKenna, Founder / President, Red Fish Media Spending on both social and mobile advertising continue to grow at double-digit rates; simultaneously, brands are experimenting with a wide variety of marketing tactics as they look to reach shoppers in new places and across a growing variety of consumer touchpoints. In this session, leading marketers will discuss how they're creating more efficient, impactful and personalized campaigns and which innovations they're most excited about.

6. (A) Emerging Social Selling Strategies 3:10–3:50pm

NOTES

Chantel Waterbury, CEO & Founder, Chloe + Isabel Diishan Imira, CEO, Mayvenn Moderator: Chris Fralic, Partner, First Round Capital While social selling isn't new, it has evolved in the digital age. Venturebacked startups are creating new models that enable consumers and small businesses to tap into their networks to sell a wide range of products. In this session, panelists will discuss how they are leveraging personal and professional connections to bring new and improved digitally-enabled direct sales models to market.

(B) Engaging New Influencers Conor Begley, President, Tribe Dynamics Marco Hansell, Founder, Speakr Moderator: Hilary Milnes, Retail Reporter, Digiday Social media platforms are creating a new cast of tastemakers—including "YouTubers" and "Instamoms"—and enabling them to influence others on a vast scale. The most sophisticated marketers have determined how to identify and recruit these influencers as brand advocates. In this session, hear from the providers that are enabling businesses to tap into leading social media voices as they discuss how brands are harnessing the power of these influential voices.

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track and session descriptions Track 4: Search and Discovery MONDAY, MAY 16 1. (A) The Emergence of Visual Commerce 10:30–11:10am Ted Mann, President Slyce Apu Gupta, Co-Founder & CEO, Curalate Moderator: Debbie Hauss, Editor-In-Chief, Retail TouchPoints Consumers now use images not just to browse, but also increasingly to search for and discover products online. At the same time, images are being used more frequently to drive sales as new technologies promise to commerce-enable content. This session will explore advances in visual search and image recognition technologies and discuss the emergence of visual commerce overall.

(B) Discovery Through Curation Anthony Soohoo, Founder & CEO, Dot & Bo Alan Tisch, Founder & CEO, Spring Inc. Moderator: Roberto Ramos, Senior Vice President, Global Strategy and Communications, The Doneger Group Consumers are overwhelmed with the growing number of buying options available to them. New retailers are building on their understanding of customers’ lifestyles, product preferences and current trends to deliver an online boutique-like shopping experience that marries commerce with storytelling. In this session, we’ll hear from startups that are taking product curation to the next level.

2. Mobile Search and Discovery 11:15–11:55am Michael Jaconi, Co-Founder & CEO, Button John Milinovich, CEO, URX Liat Zakay, CEO & Co-Founder, Donde Darnell Holloway, Head of Business Outreach, Yelp Moderator: Katie Evans, Editor, Mobile, Internet Retailer / Mobile Strategies 360 Search queries on mobile devices now outpace those on desktops, and today many consumers discover and purchase directly within mobile apps. Join us to hear from leading mobile solution and app providers as they discuss how they are enhancing mobile product and service discovery through solutions such deep linking, visual search, voice recognition and artificial intelligence.

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3. Discovery Through Content and Experiences 12:00–12:40pm Katherine Power, Co-Founder & CEO, Clique Media Group (CMG) Jac White, CEO, Savoteur Davis Smith, Founder & CEO, Cotopaxi Ross Petersen, CEO & Co-Founder, Blitsy Moderator: Brian Nowak, US Internet Analyst, Morgan Stanley It takes more than just a commerce platform to inspire consumers to buy new products and services—one first step is enabling them to discover and explore through engaging the content and experiences.

In this session, disrupters at the intersection of content and commerce will discuss how they create entertaining digital content that introduces shoppers to new products, services and experiences—they will also provide insight into how they drive consumers to take action.

NOTES

Track 4: IoT and Sensors 4. Connected Cars

6. Wearables

1:40–2:20pm

3:10–3:50pm

Dan Preston, CEO, Metromile Thejo Kote, CEO & Co-Founder, Automatic Labs Moderator: Molly Wood, Host and Sr. Tech Correspondent , Marketplace on American Public Media

Christina d'Avignon, CEO, Ringly Leslie Muller, Co-Lead, The Shop, VSP Global Shaz Kahng, Board Director & CMO, OMsignal Sandra Lopez, VP, New Technology Group Strategic Relationships & Business Development, New Devices Groups, Intel Moderator: Liza Kindred, Founder & CEO, Third Wave Fashion

By some estimates, by 2020, 25% of cars will be connected. Current applications of connectivity include remote diagnostics and the monitoring of driving behavior, while newer use cases like driverless cars are being prototyped. Connectivity is adding new stakeholders such as software companies, telcos and ride-sharing companies to the value chain. This session will explore connected cars and their current and future impact on commerce.

5. Smart Homes 2:25–3:05pm Cyril Brignone, CEO, Arrayent Jonathon Nostrant, CEO & Founder, ivee Phillip Raub, Co-Founder/CMO & Head of Retail, B8ta Ryan Ciovacco, President, Connected Living & Consumer Electronics, Sears Holdings Moderator: Mike Stern, CEO, Connected Lab

Chips and sensors have become cheaper and smaller, enabling a boom in the introduction of wearable technologies such as fitness bands, smart watches and smart clothes. While wearables have yet to realize their full potential, the impact on commerce will likely be significant. Hear leading innovators discuss wearables and provide their perspective on consumer adoption, the evolution of personal device ecosystems and the effects on the relationships between brands and consumers.

NOTES

As in-home gadgets, appliances and other devices—including light bulbs, security cameras, door locks, washing machines, refrigerators, ovens, smoke alarms and thermostats—become connected, the implications on commerce are profound. This session brings together smart home product manufacturers, technology providers and retailers to discuss the future of smart homes, including available products, potential use-cases and applications and partnership models.

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track and session descriptions Track 1: Ecommerce TUESDAY, MAY 17 1. (A) Executive Perspectives: Conversation with Facebook Messenger 10:30–11:10am Frerk-Malte Feller, Director of Product Management, Facebook In this session, the head of business and monetization at Facebook Messenger will discuss the road ahead.

(B) Executive Perspectives: The Future of Ecommerce Mark Lavelle, CEO, Magento Commerce Scott Thompson, CEO, ShopRunner Moderator: Paul do Forno, Director - Customer Engagement & Commerce Practice, Deloitte Digital In this session, the CEOs of both Magento and ShopRunner will discuss how digital shopping is evolving, how consumers' expectations of the ecommerce experience are shifting and what that means for businesses aiming to stay ahead of growing customer needs. With a commerce platform that powers hundreds of thousands of sites globally, Magento CEO Mark Lavelle will discuss what shifts he's seeing in terms of how consumers discover, engage and transact online. Scott Thompson, CEO of ShopRunner, a membership program that provides free two-day shipping across hundreds of retailers, will discuss customers' growing demands of ecommerce delivery options and timeframes and address which loyalty benefits are proving critical to keep shoppers coming back.

2. Preparing for Distributed Commerce 11:15–11:55am Neil Ackerman, Global eCommerce Lead, Mondelēz International Sid Jatia, VP, Omnichannel Digital, Under Armour Joe Megibow, President, Joyus Ryan Ross, EVP — Marketing & Digital Commerce, HSN Moderator: Cathy Halligan, Independent Board Director, Ulta Salon, Cosmetics & Fragrance and FLIR Systems Commerce is being enabled in a growing number of places, both online and offline: on social networks and content sites, on scannable print ads and virtual shopping walls. Additionally, the arrival of connected floors, lights, refrigerators, shirts and more means there will be a massive

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increase in the number of touchpoints through which consumers can engage. In this session, leading consumer brands will explore the implications of the exploding number of commerce touchpoints and discuss how they're thinking about the arrival of shopping everywhere.

3. Brands Taking Control 12:00–12:40pm Amanda Greenberg, Head of eCommerce, KIND Paul S. Carroll, Vice President of Digital & E-commerce Creative, New York & Company Ajit Sivadasan, VP/GM Global eCommerce, Lenovo Francis Arrastia, Sr. Director, Wholesale.com, Levi Strauss & Co. Moderator: Scot Wingo, Executive Chairman and Founder, ChannelAdvisor Manufacturers are anxious to take control of the brand experience.

While most brands still rely heavily on retail partners for sales, they are also investing heavily in their own digital offerings—many are expanding the breadth and depth of their site content and building out ecommerce capabilities. Through these initiatives, brands aim to better understand shoppers' browsing and buying habits, develop deeper relationships with customers and also realize greater margins on sales. In this session, brands will discuss how they supplement their retail partner relationships with direct relationships and sales.

4. The Changing Role of Stores in Ecommerce Fulfillment 1:40–2:20pm Michael Tobin, SVP, Strategy & Innovation, Macy's Jason Goldberger, President, Target.com & Mobile, Target Michael Relich, Chief Operating Officer, Guess?

Scott Morey, Executive Vice President, General Growth Properties Moderator: Anne D'innocenzio, National Retail Writer, The Associated Press Stores increasingly fulfill online orders by using ship-from-store capabilities or in-store pickup options. Retailers are using complex algorithms and automation software to determine the fulfillment source, plan inventory, optimize space allocation and manage workforces in real time. This session will explore the technology and operational innovations required to run successful store fulfillment operations and also assess the impact of store fulfillment models on retail real estate.

5. Driving Transactions on Mobile 2:25–3:05pm

NOTES

Amar Nagaram, Director, Mobile Engineering, Flipkart Josh Krepon, VP, Global Digital Commerce, Cole Haan Billy May, SVP—Digital, eCommerce and Corporate Development, Abercrombie & Fitch Eric Mogil, Director of Digital Innovation, Michael Kors Moderator: Ken Seiff, Managing Partner, Beanstalk Ventures Even as mobile revenues soar, retailers are struggling to boost smartphone conversion rates which remain only about one-third of those for desktops and tablets. Retailers are trying mobile-first approaches, embracing responsive design, boosting mobile site load times, streamlining checkout and more to convert shoppers to buyers. In this session, retail leaders will discuss innovative strategies that drive consumers to purchase on mobile devices and some of the unconventional approaches that have been successful.

6. Virtual and Augmented Reality Experiences in Retail 3:10–3:50pm Shanna Tellerman, Founder & CEO, Modsy Parham Aarabi, Founder & CEO, ModiFace Ariff Quli, Chief Commercial Officer, North Americas, Blippar Moderator: Jason "Retailgeek" Goldberg, SVP Commerce & Content, Razorfish Virtual and augmented reality experiences are being rolled out across a broad variety of industries to provide consumers with fully immersive, contextual product experiences that reach beyond the current limitations of their physical and digital environments. Use cases include product storytelling, virtual fitting and visualization in personal environments. Hear from experts on how this technology is opening up the possibility of completely new kinds of retail experiences.

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track and session descriptions Track 2: Measurement, Analytics & Insights TUESDAY, MAY 17 1. (A) Privacy in the Era of Increasing Data: FTC Perspective on Managing Customer Data Responsibly 10:30–11:10am Laura Berger, Attorney, Privacy and Data Security, Federal Trade Commission Today companies are able to access and analyze unprecedented levels of consumer data, and with the proliferation of IoT devices, that ability will increase exponentially. With all of this access comes an enormous responsibility to protect customer privacy and to use and protect data appropriately. In this session, a leading privacy expert from the Federal Trade Commission, the organization which enforces laws protecting consumers’ privacy, will discuss the kinds of business practices that have triggered both interest and action from the FTC. She will also outline the steps businesses can take to enhance consumer privacy and data security.

(B) Acting on the Voice of the Customer Alex Genov, Head of UX Research & Web Analytics, Zappos Ivy Chin, SVP, eCommerce & Omnichannel Digital, Belk Moderator: Cathy Hotka, Principal, Cathy Hotka & Associates Today's customer-centric world demands that businesses not just listen to customers and respond to their input, but also take active steps to improve their products and overall experience based on user-generated comments and feedback. Hear experts from the most forward-thinking digital brands discuss how they capture and analyze customer feedback in the context of broader market research and act on these insights to drive sales.

2. Innovations in Offline Data Capture and Analytics 11:15–11:55am Jared Schrieber, Co-Founder & CEO, InfoScout Alexei Agratchev, CEO & Co-Founder, RetailNext Raghav Lal, EVP, Chief Data & Analytics Officer, Westfield Corp.

Alex Winter, Founder & CEO, Placemeter Moderator: Adheer Bahulkar, Partner, A.T. Kearney

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Retailers can now tap into a growing number of offline data sources in order to better understand and target their customers. Sources as disparate as video feeds, wifi and mobile app usage and purchase receipts can yield consumer insights previously unavailable to businesses. Companies are getting more data on areas such as foot traffic, dwell times, traffic flow and purchase intent. In this session, experts in this field will discuss how to best combine offline and online data to optimize their businesses.

3. Advances In Customer Service and Post-Purchase Engagement 12:00–12:40pm Amit Sharma, CEO, Narvar Jordy Leiser, Co-Founder & CEO, StellaService Dan Herman, CEO & Co-Founder, ChatID Scott Carr, CEO, Modria Moderator: Lauren Freedman, President, The E-Tailing Group Every retailer wants to increase its repeat customer rate and create loyal brand advocates, yet many still under-invest in customer service and post-purchase engagement. In this session, we'll hear from a wide range of innovators across these areas. Our speakers will discuss how they are connecting customers with experts on the products and brands they're evaluating, how new technologies are enabling consumers to easily track and return their packages and how retailers are using the latest in customer service intelligence to benchmark their performance against competitors.

4. The Future of Artificial Intelligence in Retail 1:40–2:20pm John Squire, CEO, DynamicAction Tim Tuttle, PHD, Founder & CEO, MindMeld Andy Narayanan, Head of Visual Intelligence, Sentient Technologies Brent Franson, CEO, Euclid Analytics Moderator: Barney Pell Artificial Intelligence (AI) has barely scratched the surface of retail, yet applications of AI are potentially far and wide. In this session, technology leaders will talk about the current utility and future of AI, with use cases ranging from optimizing internal business processes to understanding consumer sentiment and mapping customer data.

5. New Approaches To Personalization 2:25–3:05pm

NOTES

Raj De Datta, CEO & Co-Founder, BloomReach Inc. Neil Capel, Founder & Chairman, Sailthru Bill Adler, CEO, True Fit. Michael Klein, Head of Industry Strategy — Retail, Adobe Systems Moderator: Steven Dennis, President & Founder, SageBerry Consulting While personalization has been a buzzword for many years, innovation is accelerating. New technologies enable retailers to move beyond basic recommendations and understand what consumers are likely to search for and which products will best meet their needs. Hear technology leaders discuss how customer expectations of personalization are changing, what personalization will look like in the future and which retailers today are using customer data to truly revolutionize both marketing and site experiences.

6. Innovations in Consumer Targeting 3:10–3:50pm Jonathan Opdyke, CEO & Co-Founder, HookLogic Alex Vratskides, Co-Founder & CEO, Persado Steven Wolfe Pereira, VP, Brand Strategy & Marketing Solutions, Oracle Data Cloud Dileepan Siva, Strategic Partnerships, Twitter Moderator: Morgan Vawter, Senior Principal, Digital Marketing & Customer Analytics, Accenture The number of online and offline consumer data sources is rapidly increasing. The best marketers today are tapping into data on customer intent and purchase behavior to target the right message to the right consumers at the right time. In this session, we'll hear from companies that enable brands to better target shoppers and from platforms that provide new ways to reach consumers.

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track and session descriptions Track 3: Entrepreneurship and Investment TUESDAY, MAY 17 1. Venture Capital Perspectives on Retail and Consumer Investing: Part 1 10:30–11:10am Kirsten Green, Founder & Managing Director, Forerunner Ventures Scott Friend, Managing Director, Bain Capital Ventures Jeremy Liew, Partner, Lightspeed Venture Partners Brian O'Malley, Partner, Accel Moderator: Peter J. Fusco, Partner, Lowenstein Sandler Venture capital funding is estimated to have surpassed $100 billion in 2015, with retail and other consumer-facing commerce startups being a key area of investment. Companies such as Jet, The Honest Company, Postmates and Rent the Runway have secured hundreds of millions of dollars—others like Flipkart count their funding in billions of dollars. In part one of this two-part series, hear perspectives from leading venture firms on which factors play the biggest role in investment decisions and what attracts sophisticated investors to certain entrepreneurs and business models over others.

2. Venture Capital Perspectives on Retail and Consumer Investing: Part 2 11:15–11:55am Ajay Agarwal, Managing Director, Bain Capital Ventures Janie Yu, Partner, Fung Capital Ben Lerer, Founder, Thrillist Media Group and Managing Director, Lerer Hippeau Ventures Dan Rosen, Partner, Commerce Ventures Moderator: William Susman, Managing Director, Threadstone Advisors In this second session of this two-part series, join us to hear from some of today's top venture capital firms as they discuss their decisions to invest in different consumer-facing businesses and groundbreaking commerce technologies. Our panelists will address the changes they anticipate in how consumers discover, shop and buy as well as discuss how they identify the business models and technologies that will define the next generation of commerce.

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3. Beyond Venture Capital Investment 12:00–12:40pm Saeed Amidi, Founder & CEO, Plug and Play Slava Rubin, Chief Business Officer, Indiegogo West Stringfellow, Vice President, Internal Innovation and Operations, Target J. Skyler Fernandes, Founder / Managing Director, Simon Venture Group Moderator: Lockie Andrews, CEO and Managing Director, Catalyst Consulting Entrepreneurs today are turning to a wide variety of sources to fund their businesses. Some seek out investment from large brands and retailers while others turn to accelerators, incubators and crowdsourcing options to fund early-stage rollouts. In this session, we'll hear from different types of investors about their areas of focus, approaches to funding and the businesses that excite them. Speakers will discuss how they're creating environments for testing and incubating new ideas, working with established organizations and more.

NOTES

Track 3: On-Demand, Delivery and Logistics 4. (A) Amazon Prime Now Discusses Same-Day Shipping 1:40–2:20pm Stephenie Landry, Worldwide VP of Amazon Prime Now, Amazon Session details to come

(B) On-Demand Personal Services Marcela Sapone, CEO & Co-Founder, Hello Alfred Jed Kleckner, CEO, Delivery.com Moderator: Ellie Wheeler, Partner, Greycroft Partners A range of companies are helping customers tackle their day-to-day chores, from buying groceries to visiting the dry cleaner. Hear from leading venture-backed, on-demand startups about their different approaches to catering to consumers’ needs and about partnering with others to aggregate demand and provide supporting services.

5. Trends in Same-Day Delivery 2:25–3:05pm

6. Trends in Pick-up Options 3:10–3:50pm Jaron Waldman, Co-Founder & CEO, Curbside Kunal Thakkar, SVP Global Operations, Newegg Helen Vaid, VP, Digital Store Operations & Experience, Walmart Global eCommerce Ramesh Ratan, CEO, Bell and Howell Moderator: Phil Wahba, Senior Writer, Fortune Magazine Traditional omnichannel retailers, established web-only players and venture-backed startups are introducing options to improve pickup convenience for customers. Shoppers can now take advantage of options like alternative pickup points and lockers—consumers can also use will-call and same-day pickup services. Speakers will discuss how they are leveraging real-time data on inventory availability, workforce utilization and location together with smart industrial design to provide cost-effective alternatives to home delivery.

NOTES

Daphne Carmeli, CEO & Co-Founder, Deliv Brian Elliott, General Manager, Google Express Nick Rellas, Co-Founder & CEO, Drizly Moderator: Jenny Lefcourt, Partner, Freestyle Capital With instant gratification increasingly the norm, customers' delivery expectations are changing and retailers are adapting. Today, new organizations and initiatives are emerging that help retailers meet this demand. While many leverage components of existing on-demand infrastructure to provide same-day services, they are also building sophisticated platforms to optimize for efficiency, customer experience and cost. This panel brings together delivery startups and established providers to discuss the complexity and state of same-day delivery, its future potential and its likely impact on customer engagement, ecommerce and in-store retail.

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track and session descriptions Track 4: Design TUESDAY, MAY 17 1. Designing Next Generation Products and Experiences 10:30–11:10am Chris Colborn, EVP, Global Chief Design and Innovation Officer, R/GA Mohan Ramaswamy, Partner, Strategy, Work & Co JB Osborne, Partner, Red Antler Melissa Gonzalez, CEO & Founder, The Lionesque Group Moderator: Richard Kelly, Chief Catalyst, Fung Group The retail experience hasn't changed fundamentally in decades, but today retailers are aiming to differentiate themselves through groundbreaking new products, layouts and store formats. What would the retail experience look like if designed without any traditional boundaries or restrictions? How could products be completely reimagined to meet new, emerging consumer demands? In this session, we'll hear perspectives on retailing in the future from the agencies leading product and experience design.

2. Retail Formats of the Future 11:15–11:55am Jeffrey Fisher, Global Store Experience & VM Director, Luxottica Group Brendan Cahill, VP Corporate Projects, Penguin Random House Scott Emmons, Head of Innovation Lab, Neiman Marcus Gabrielle Rosi, Senior Design Director, Whole Foods Market Moderator: Lee Peterson, EVP, Brand, Strategy & Design, WD Partners Retailers today are experimenting with a variety of new store formats ranging from smaller footprints to pop-up stores. At the same time, trends like online-to-offline and a new wave of experiential retailing are gaining momentum. In this session, innovative retailers will discuss how they're broadening store experiences to engage shoppers.

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3. Designing for Mobile 12:00–12:40pm Amanda Richardson, VP Product, HotelTonight Josh Himwich, VP and GM, The Bump, XO Group Rafeh Masood, Vice President, Customer Innovation Technology, Dick's Sporting Goods Paul Gaffney, SVP, IT, Home Depot Moderator: Bobak Emamian, CEO, Prolific Interactive It’s well established that mobile experiences need to be fundamentally different from those on the desktop, but most companies still do little more than create an optimized version of their traditional website for mobile users. True industry leaders, however, are taking advantage of the unique attributes of mobile devices to design entirely different experiences specifically for mobile. Join us to hear from companies whose groundbreaking approach to mobile design can transform not just experiences but also entire industries.

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Track 4: Changing Consumer Preferences 4. Tapping into Millennial Mindshare 1:40–2:20pm Jim Hilt, EVP, CMO & eCommerce, EXPRESS Vishaal Melwani, Co-Founder, Creative Director, CEO, Combatant Gentlemen Bayard Winthrop, CEO & Founder, American Giant Mark Walker, CEO, JackThreads Moderator: Weston Gaddy, Radian Capital At 80 million strong, millennials are one of the most sought-after demographics. While there are many generalizations about this generation, it's well established that their relationship with brands is markedly different from other demographics. This panel features innovative, venture-backed retailers that have successfully won over millennials with their product selection, content, messaging and design.

5. Changing Consumer Needs Driving Product Innovation

6. Product Customization Using 3D Printing and Imaging 3:10–3:50pm Kegan Schouwenburg, CEO & Founder, Sols Aaron Rowley, CEO & Co-Founder, Electroloom Bill O'Farrell, Co-founder and CEO, Body Labs Moderator: Pano Anthos, Managing Director, XRC Labs As 3D printers have become more capable and better able to process a broader range of materials, 3D printing technology is increasingly used to produce final products rather than just prototypes. Today, 3D printing is being used to create mass customized product offerings--in addition, emerging digital imaging technology that takes a 3D scan of the entire body has the potential to take customization to the next level. Hear from some of the brands and solution providers employing both 3D printing and imaging capabilities as they discuss the challenges and opportunities in using these emerging technologies.

2:25–3:05pm Mike Stone, CEO & Co-Founder, MakersKit Matt Kaness, CEO, ModCloth Mike Edwards, CEO, eBags Chris Lindland, Founder & CEO, Betabrand Moderator: Rebecca Kaden, Partner, Maveron

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A wide range of companies from large retailers to venture-backed startups are introducing new product lines to meet evolving consumer needs. In this session, hear from brands pioneering new and innovative products that take advantage of these changing consumer preferences, from products that enable consumers to experience rather consume, and from DIY products based on the maker movement to stylish clothing that meets the needs of consumers of all sizes.

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track and session descriptions Track 2: Measurement, Analytics and Insights WEDNESDAY, MAY 18 1. (A) New Frontiers in Measurement and Optimization 10:00–10:40am Dan Siroker, Co-Founder & CEO, Optimizely Tom Redd, Global VP, Strategic Communications, SAP Retail As the customer journey becomes more varied and complex, businesses are seeking ways to capture data on key touchpoints and apply these insights in real time. Emerging technologies are enabling businesses to tap into new sources of data and develop solutions that help them to create effective, personalized campaigns. In this session, technology executives will discuss how the field of measurement and optimization is changing as the amount of data available and the sophistication of tools increases dramatically.

(B) Market Research: Retail Volatility Index Kasey Lobaugh, Principal - Chief Retail Innovation Officer, Deloitte In this session, Deloitte will share how it uses empirical data about market share to measure industry disruption and market share fragmentation. Deloitte will present the findings from its inaugural report on Retail Volatility Index including how the accelerated pace of disruption since 2009 presents unprecedented challenges and opportunities for large and small retailers alike.

2. Intelligent Pricing and Merchandising 10:45–11:25am Geoff Watts, CEO & Co-Founder, EDITED Greg Petro, CEO, First Insight Alexander Rink, CEO, 360pi Guru Hariharan, CEO, Boomerang Commerce Moderator: Peter Callahan, Founder & President, Arkle Advisors Pricing and merchandising have firmly moved from art to science— retailers are now using real-time data and predictive analytics to offer consumers the right product at the right price and at the right time. In this session, technology leaders will discuss the new developments in merchandising optimization and dynamic pricing that retailers need to know in order to convert shoppers and maximize profits.

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3. Gen Z Panel: A Conversation With 14-16 Year-Olds About Their Habits, Preferences and Interactions With Brands 11:30–12:10pm Teenagers confound parents and marketers alike. These digital natives are in near constant communication with their peers and interact with brands in a way that's very different than their predecessors. In this session, a panel of teenagers will join us on stage to talk about how they use different social platforms to communicate, their views of different brands and how companies should think about engaging with this demographic.

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Track 3: Collaborative Consumption and the Sharing Economy 1. (A) Market Research: Update on the Sharing Economy 10:00–10:40am Matt Wong, Research & Data Analysis, CB Insights In this session, CB Insights will provide an update on various aspects of collaborative consumption and the sharing economy, including ongoing investment and the level of stakeholder participation. This session will also discuss how collaborative consumption and the sharing economy will likely evolve over the next few years, including the impact on established industries, business models and consumer behavior, and the risks and opportunities for both traditional businesses and startups.

(B) Innovations Enabling The Sharing Economy And Broader Retail Sector Sarabjit Baveja, Co-Founder & CEO, Trooly Keith Ryu, CEO, OnboardIQ In this session, we’ll hear from venture-backed startups that have developed solutions enabling sharing economy businesses to thrive.

These solutions leverage data science to authenticate both customers and providers, and use automated tools to screen, hire and onboard a vast and constantly churning on-demand workforce. We’ll learn how these technologies enable both the sharing economy and traditional businesses—including retailers—to improve both marketing and operational efficiencies.

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Hear from startups on the emergence and growth of the rental industry and the impact on product demand, prices and the relationship people have with brands.

3. Peer-to-Peer Models Disrupting Commerce 11:30–12:10pm Rujul Zaparde, Co-Founder & CEO, FlightCar Richard Wolpert, CEO, HelloTech Aaron Hirschhorn, CEO/Founder and "Top Dog", DogVacay Moderator: Nimay Mehta, Partner, Lead Edge Capital The peer-to-peer economy has empowered millions to monetize underutilized assets such as cars, homes, time and skills. It has also allowed consumers to access products, services and experiences more conveniently and at lower cost. The emergence of peer-to-peer marketplaces has called traditional business models into question and redefined consumption for an entire generation. In this session, peerto-peer startups will discuss industry disruption, customer experience and regulatory considerations—speakers will also discuss the potential for partnerships with traditional businesses and the factors needed to succeed in this important and emerging new segment.

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2. New Retail Rental Models Changing the Nature of Consumer Ownership 10:45–11:25am Meaghan Rose, CEO & Co-Founder, Rocksbox Andrew Blackmon, Co-Founder, The Black Tux Rakesh Tondon, Co-Founder & CEO, LE TOTE Moderator: Lorraine Sanders, Founder, Spirit of 608 and Contributor, WWD Over one billion dollars has been invested in online rental services in the past three years. This new wave of startups have developed highly specialized platforms and logistics operations to provide convenient and cost-effective access to a products including clothing and jewelry. While making products more accessible, these models are also changing the economics and attitudes towards purchasing and ownership.

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track and session descriptions Track 4: Changing Consumer Preferences WEDNESDAY, MAY 18 1. Changing Consumer Needs Driving Ecommerce Innovation 10:00–10:40am Harish Abbott, CEO, Symphony Commerce Matt Munson, Co-Founder & CEO, Twenty20 Eran Outmazgin, Co-Founder & CEO, PhraseTech Moderator: Tim Parry, Managing Editor, Multichannel Merchant Shoppers increasingly want commerce experiences that are both genuine and inspirational. To create these next generation shopping experiences, companies are looking to new technology partners that can help differentiate their offerings from the competition. In this session, we'll hear from venture-backed startups that are helping new independent businesses get off the ground and scale faster than before—we'll also hear from those that are helping businesses drive engagement in new ways, from providing high-quality, user-generated images that add authenticity to enabling businesses to optimize their product descriptions through algorithmic analysis.

2. Emerging Digital Strategies for Local Businesses 10:45–11:25am Noah Glass, Founder & CEO, Olo Christopher Webb, CEO & Co-Founder, ChowNow Ethan Anderson, Founder & CEO, MyTime Farbod Shoraka, Co-Founder & CEO, BloomNation Moderator: Benjamin Sun, Co-Founder & General Partner, Primary Venture Partners While some shoppers prefer to buy locally, many smaller local businesses haven't fully migrated online, making them less digitally accessible. New technologies and platforms, however, are making it easier for even the most solidly offline businesses to engage with connected consumers, enabling them to shop, order and book through digital channels. In this session, hear from technology leaders that are bringing small, traditional businesses online, enabling connected consumers to more easily tap into their desire to buy and consume locally.

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3. (A) Market Research: Quantifying Shopping Behavior 11:30–12:10pm Michelle Grant, Head of Retailing, Euromonitor International In this session, Euromonitor will present insights into how different consumer groups discover, shop and buy.

(B) Innovations To Compete With Fast Fashion Karen Moon, CEO & Co-Founder, Trendalytics Moderator: Petah Marian, Senior Editor, Retail Intelligence, WGSN Consumers' attention spans are getting shorter and their expectations of instant gratification are growing. In fashion, this means retailers and brands need to identify trends, and manufacture and distribute products fast enough to fulfill their customers’ desires before they move on. Some brands are taking the opposite approach by rejecting fast fashion and creating sustainable, transparent supply chains that target consumers who want to own fewer and better clothes. In this session, you’ll hear from startups on how manufacturing is evolving to address shifts in consumer preferences.

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