The home of difference
How to get your home exactly as you want
Beauty in diversity
The choices we make create the homes we want—sometimes deliberately, sometimes more subtly.
This shouldn’t be difficult...
We spend a lot on our homes and a lot of time in them.
It’s natural to want to make them as good as they can be and exactly as we’d like them.
But making an improvement, whether through maintenance, or to extend or enhance your home is almost always a big decision. It’s not just the cost but the knowledge that the choices you make will have an impact on its value and what it’s like to live in.
Choice itself has been the limiting factor for a lifetime— even something as important as a front door was until recently a joyless weighing up of unsatisfying alternatives. But huge improvements in materials, technology and in design have combined to increase the range of possibilities. Now you can find products that will genuinely enhance your home, all carefully specified to meet your precise needs for style, performance, security, and individuality.
Discover something surprising
You’ll be surprised to see how much has changed.
If you’ve not bought windows, doors or an extension in recent years, you’ll be surprised to see how much has changed.
A focus on quality from the industry has radically changed both the range of styles and the functionality of the products we supply and fit. Innovations in manufacturing and construction have also increased the potential—particularly in the design and speed with which previously complex projects like extensions can be achieved.
We’ve invested a lot in seeking out variety in design, construction, materials, components, colours and finishes to help you select what’s right for you. It’s much easier now to choose styles that will match your property, retain its character or add something new that reflects your own ideas about the home you want.
You can find out more about our ranges and the options available in our brochures or on our web site. But the best way is to visit your nearest showroom, where you can not only see but evaluate the products to find exactly what you’re looking for.
Lasting appeal
There is more to quality than materials and manufacturing.
When you make improvements you want them to last
Making the right style choices for your home is important, but how can you be sure the products you install will stand the test of time, the elements and the dog?
Product quality is an essential consideration, but it’s worth noting that there is more to quality than the materials or how a thing is made.
Insist on it
Style + Performance + Security
We aim to offer products that do more than look great and last well—they transform houses in three dimensions: style, performance, and security.
Style is down to you to choose, but be sure to take a good look at the elements of style, especially those we include in all our installations as standard, like deep window cills and overhead ventilation.
Performance is the difficult one, but it’s worth spending a bit of time to understand the technical details of energy performance you can expect from different choices, particularly in glazing. All our windows and doors are fitted with Eco-Max glass—they add sustainability credentials to manufacturing quality. Take note too that how the glazing is fitted to the frame will make a big difference to its longevity—another reason to be picky about getting what you want.
Security is more than skin deep. The outward materials of a door, for example, partly define its ability to resist attempts at a break-in, but so too do its locks, operating mechanism and the construction of the frame and in-fill. As with performance, it pays to ask questions when comparing different products, and be prepared to insist on high standards.
EcoMAX glass is our standard fitment.
And as well as the sustainability credentials of the glass and manufacturing process, we have also partnered up with Mossy Earth who buy and plant a tree on behalf of each of our customers.
A satisfying clunk, a reassuring click How a perfect fit is guaranteed.
The measure of our commitment…
Quality is also a measure of the culture of our company: everyone matters to us and enjoys equal respect and care. It is the aim of all of us to provide the best possible service to you from the point of enquiry to installation and ongoing advice.
We’ll always make time to understand you and your plans for your home. We use our product knowledge and installation experience to inform and inspire your ideas, and we’ll always try our best to create the look, function, performance and finish you want.
We know what’s important
Improvement begins at home
As an established business of more than fifty years we’ve learned what is most important: how well we satisfy our customers.
To do that is to recognise that it’s a moving target—customer needs change, customer expectations increase over time. To remain relevant and successful we invest in continuous improvement to our business in products, process and in people.
The improvements we make to our systems, to our supplier management and in our service delivery are all felt directly by customers.
To get a fair picture of the results of our ongoing quality engineering, you can do no better than take a brief glance through our reviews on Trust Pilot.
Our systems keep projects running smoothly
Extensions are a good example of our approach. In the first place we offer them as complete, turn key projects. We take care of everything, undertaking surveys and advising on planning if required, ensuring all drawings are accurate, and the whole build is undertaken by our skilled tradesmen.
Every project has a dedicated project manager as your point of contact throughout.
With accurate site build plans and product manufacturing specifications, product lead times are reduced and trades scheduled to avoid delays.
All projects are tracked and monitored in house with regular updates to ensure every order proceeds smoothly through to installation.
Our average build time is one month.
See the difference
The best way to develop your ideas is to see the products up close.
Great for browsing
Every showroom blends design ideas with product information. A trip to your nearest location is the most informative way to find out what products might suit your home the best.*
There are always examples of doors and windows and displays of door and window furniture. You will be able to see clearly the manufacturing quality as well as the visual styles. And if you try out the operation of different components, you’ll quickly be convinced of the overall product quality you need.
There are also example room sets to demonstrate aspects of design for living rooms and conservatory extensions. We’ve created these installations to show the effect of different design ideas—especially roofing elements—but also to help you see how well we actually build them.
*Please note that not every location has examples of all our product types, but we’ll always be able to arrange it if you wish to see something particular.
Take your time
Showrooms are for discovery not decisions. We’ve planned all our showrooms to be places where you can get some inspiration, explore ideas and properly evaluate different products.
While there are always people on hand to answer questions or help guide choices, showrooms are primarily about your research and imagination.
We hope you like what you see.
Simple steps to get going with your project
We really want you to have a proper chance to assess our products and our company, and when you’re ready, we’ll make it easy to move on.
1 Get some ideas
Take a look through our website, read a brochure, visit a showroom.
2 Talk about options
Make a date to discuss your project at your nearest showroom and get an estimate.
3 Press the button…
As soon as your order is received it will be scheduled and regular communication through the app will keep you fully informed of progress.
What folks say about us
Everybody loves a review. And we’re no different. For us, it’s the true measure of how we’re doing and helps us in our aim to just keep getting better and better, for our customers.
Thank you to all our customers old and new. We really appreciate your reviews. Really. Yes, really, really.
Excellent
service
Excellent service. Installation team were meticulous, and were extremely professional. This was our third time we have used Fineline and they continue to provide an excellent service.”
“Brilliant service & quality product
“Excellent product, excellent throughout
They listened to all our design ideas and gave us what we wanted. They gave us a schedule of work and arrived when they said they would and finished each job on time or early. They rang to let us know about any slight changes in the schedule. All the various workmen were friendly, hard-working, helpful and explained what they were doing and why. The project managers came every day to check the work and were always happy to answer questions. Rubbish was cleared up promptly.”
“I cannot recommend this company enough!
I cannot recommend this company enough! The installation team were so professional. Gavin arrived prompt and ready to start work. Dave and Cameron followed and they proceeded to cover all flooring and furniture before starting any work. They were mindful of me working from home and also took extra care with our dog, making sure that the side gate was shut at all times. All of them were very polite and courteous and cleaned up everything as they worked. I would 100% recommend these guys every time!”
Brilliant service from the start of seeing door samples in showroom right through to installation. All dealings with staff were pleasant & efficient. Installation was excellent & very tidy throughout. Would highly recommend.”
“Roofline Replacement…
We had complete roofline replaced and work was carried out to a high standard. Price was competitive with others and whole experience from original visit for a quote to completion was great. Everyone along the way was polite and friendly and extremely helpful. We were a little concerned with scaffold placement on neighbours property and scaffolder came out and had chat with us and put our and our neighbours mind at rest so top service all round. Big thanks.”
“Very happy customer
I had four large Victorian sash windows replaced. Very nervous about the amount of potential mess and upheaval, but pleasantly surprised. Fitter was Tony and he did a brilliant job. You honestly wouldn’t have known he’d been here. The windows themselves fitted perfectly and and look fantastic. Couldn’t have asked for a better experience. Read all our reviews here
Company ID 11448 Glass & Glazing Federation