MAINTENANCE
Virtual Reality The Future of Maintenance Training
by Office Staff, Resources from Interplay and PixoVR
The multi-family industry is currently struggling with
on experience. They wait for a problem to present
what the National Apartment Association calls “The
itself and usually by trial and error fix it, costing time
Great Resignation: People’s post-pandemic priorities have shifted and their current jobs just aren’t cutting it anymore.” According to NAA, the average onsite turnover in our industry is 40%, so 4 out 10 of your
and money. Virtual training
“Users who train with VR training have 90% higher recall of the information presented compared to 78% with computer-based training.” –university of maryland
service team members are new, yearly. This means there will be a 19% increase of open maintenance technician roles by 2030. Therefore, the multifamily industry has turned to e-learning as an essential component in training.
actually creates immersive three-dimensional environments where maintenance technicians can test their new skills without consequence to themselves, tenants, instructors, or equipment. It offers a safety net
for the one thing every human does: Make mistakes. Imagine testing a heating element on a dryer or a pump on a water line and not having to worry about setting the apartment building on fire or flooding.
For management companies and their maintenance
According to PIXOVR statistics, VR programs
teams, virtual reality training programs have become
have an 80% improvement rate in user learning
the new training tool of the future. The pandemic
retention, 70% greater efficiency in movement
created a hiring crisis where the need for skilled
and measurements, and trainees have 2.75 times
workers far outpaces the pool of qualified candidates.
more confidence in taking action on what they have
Simply, management companies and apartment
learned. They can also practice crisis management
communities are left hiring inexperienced workers
skills outside of high-stress situations. Many
who need training and training fast!
multifamily virtual reality programs offer training
With the skills gap widening, virtual reality training programs are here to offer a quick solution. Most of
in HVAC, plumbing, and electrical at the levels of beginner, immediate, and advanced.
the industry’s maintenance workers learn from hands-
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