PJFA Fall 2022 Membership Meeting at The Scottsdale Resort at McCormick Ranch 7700 E. McCormick Parkway Scottsdale, AZ 480-991-9000 Tuesday • Wednesday • Thursday Oct. 25 27 Save the date for 2023 Spring Meeting April 19-20
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TUESDAY
Papa John’s Franchise Association (PJFA) Fall 2022 Membership Meeting Scottsdale Resort at McCormick Ranch Tuesday, October 25 Schedule of Events
New Noon 3 pm Vendor Set Up (not required but offered to help those golfing) Maricopa Main
3:30 5 pm PJFA Board of Directors Meeting Council
New 5 6 pm Welcome Reception (all vendors and attendees invited) Sunset Plaza
WEDNESDAY
Papa John’s Franchise Association (PJFA) Fall 2022 Membership Meeting
Scottsdale Resort at McCormick Ranch Wednesday, October 26 Schedule of Events
Hot Air Balloon Rides
Reservation Number: #PHX 1307602
Flight Date: Wednesday October 26th 2022
Check In Time: 05:45 AM Check In Location: 715 East Covey Lane, Phoenix, AZ 85024
7:28 8:40 am Golfers see individual t times McCormick Ranch Golf Club
10:30 Noon Vendor Set Up Maricopa Main
Noon 1 pm Franchisees Only Luncheon (RSVP required) sponsored by Intrepid Paradise Park Lawn
Noon 1 pm Vendor Appreciation Lunch (for vendors not golfing) McCormick Court
1 2 pm Franchisees visit with the Vendors Maricopa Main
I. 2 pm Welcome Vaughn Frey Papago Main
II. Live Advertisements by Vendors Vaughn Frey Papago Main
Alliance Payroll
ConverseNow
Crave Leadership
Drivosity
ERC Application
harri
Horne, LLP
Instant
Intrepid Direct Insurance
isolved
Label King Turbo
Middleby Marshall
Motus, LLC
Netspend
Pacific Western Bank
Pepsi
SpectroTel & Total Choice Communications, Inc.
Sprockets.ai
Vericast
Workstream
Worldwide Materials Control
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MINIMAL CASH INJECTION LOANS AVAILABLE TO EXISTING FRANCHISEES FOR: • Building out additional stores (loan proceeds for equipment, leaseholds, soft costs, working capital, franchise fees, pre-open expenses, inventory, etc.). • Acquiring existing stores (re-sales) from another franchisee (loan proceeds include soft costs and working capital). • Consolidating existing debt over a full 10-year term. Can oftentimes cut monthly payments in half and free up cash flow for expansion. • Purchasing the building a store operates in (or will operate in). Up to 100% financing over a 25-year term. • Reimaging. This works best in conjunction with debt consolidation or multiple store renovations or both. Pacific Western Bank is an equal opportunity lender. This is not a commitment to lend. All offers of credit are subject to credit approval. UNLOCK THE BEST IN YOUR BUSINESS. Work with a lender who has proven experience with Papa John’s franchisees. LET’S CONNECT. Michelle Ternus | Account Manager—Team Lead mternus@pacwest.com | 402.993.2569 PACWEST.COM/SBL
Maricopa
Reception
Bennie’s Courtyard
WEDNESDAY II. 2:31 pm Introduction of Matthew Korn Vaughn Frey Papago Main III. 2:32 3:30 pm Employment Law Update for Franchisees Matthew Korn, Fisher & Phillips LLP IV. 3:30 4 pm Multi Unit Leadership Bo Czyz V. 4:00 4:30 pm 30 Minute Break with Vendors
Main VI. 4:35 4:45 pm Call Center Update Nadeem Bajwa Papago Main VII. 4:45 5 pm EZ Cater Eric Murphy VIII. 5 5:30 pm White Board Session (Marketing Fund) IX. 5:30 6 pm Legal Issues Discussion Mark Dady X. 6 7 pm
all attendees and vendors invited
THURSDAY
Papa John’s Franchise Association Fall 2022 Membership Meeting Thursday, October
Schedule of Events
New
Maricopa Main
27
7:30 8:30 am Hot Breakfast Buffet please join vendors
I. 8:30 am Welcome back Vaughn Frey Papago Main II. 8:31 9:00 am Development Discussion Nadeem Bajwa, Dean Danas
Stores, Remodeling, Test Fit to Permit/Package III. 9:00 am Marketing Update Bo Knapp Papa Pairings Aggregators Marketing Campaign IV. 9:25 9:35 pm New Products Tina Glover V. 9:35 10:15 am Unit Economics/High Labor Market Lamont Muchmore, Steve Saunders VI. 10:20 10:45 am Own delivery vehicles and driver lawsuits Brant Barnes VII. 10:45 Noon Remaining FAC Updates Information & Digital Solutions (IDS)/Tech 45min Lamont Muchmore PJFS Financial & eCommerce Ops 10 minutes People 10 minutes VIII. Noon 12:10 pm PJFA Tradewing Show and Tell IX. Any remaining PJFA Business X. 12:30 pm Light Lunch
The Frontline Employee Experience Platform For Companies with Service at The Heart of Their Business Email us at support@harri.com Visit us at www.harri.comCall us at 1(844) 427-7443
CRAVE LEADERSHIP
Bo Czyz
In this challenging restaurant world and the year of the Great Resignation, companies are losing their people to other industries and other companies. Many Multi Unit Managers have told their superiors they are at the point of burnout doing the jobs of two to three colleagues, as their peers walk out the door.
If current business owners don’t learn to lead with heart and begin to understand what motivates people, more turnover occurs. And we know the high cost of that turnover. Replacing a MUM is easily over $20,000. Bo Czyz has a proven track record of developing and supporting people that move up the ladder. During his eight DVP years at Papa Johns, seven of his team members went onto bigger careers. His coaching tree got even larger in his five years as Leadership and Development Director at PJI. Along with the GO LEFT program, Bo lead Calling Forward Potential classes, First Time Manager programs, and Seven Stages of Effective Multi Unit Leaders Retention and promotional readiness were at an all time high. No longer were we promoting untested managers, but we were showing them and preparing them for their next role.
We were proactive in our development approach; we wrote the narrative when it comes to readiness. We did not wait for things to happen to us, we went out and planned out our future. Bo specialized in performance management and wrote countless development plans for team members. Over 200+ folks went through some sort of classroom guidance during Bo’s time. Over half of them got promoted during that time to positions higher in responsibility. Bo gave them a sense of purpose and a road map of how to get there and stay there for a long time.
“Bo takes a holistic approach to People Development. It begins with “buy in” from all parties. Clear tactics are mutually discussed, and Bo is exceptional at creating check points along the way. He uses a variety of articles, websites, role plays and subject matter experts to assist individuals. Bo Czyz has a special talent for spotting and developing talent. He brings out abilities in people that were previously dormant.” Adam Waddell
“Having experienced several rounds of these classes, as both a presenter and mentor, I can attest to the program’s effectiveness. These sessions inform and challenge personal growth which positively effects our business. Participants can hone often overlooked and underdeveloped leadership skills that we neglect to address in our typical store level operational training. These skills have become even more vital to success as the duties and expectations of our store Level and Multi Unit Leadership roles have evolved over the last 10 years. I personally implement strategies introduced in these classes daily. They have directly impacted my operations and culture, to the benefit of our entire team and customer base.”---Will Walker, OP Stanzel Inc.
Leaders need to understand what motivates their teammates and it’s not the same for everyone. They don’t know what they don’t know and that’s where the people investment really pays off. They get a sense of purpose; they learn how to engage their team and get more out of them. They learn how to make work more interesting, not just telling folks to work harder.
Make an investment in your people, and the returns will be plenty. What do your folks CRAVE?
Coaching Recognition Accountability Visibility Enthusiasm
Franchise Accounting & Tax Solutions • Financial Statement Preparation and Reporting • Accounts Payable and Cash Management • Payroll & Compliance • HR Consulting • C-Suite Consulting • Tax Planning Come see us at our booth! After 20 years of using the same accountant, I had HORNE review my return. I was very impressed with the amount of time they invested and the 7-figure difference in my tax due with my return. Robert Gavitt HORNE Client “ “ For nearly 40 years, franchisees have trusted HORNE to provide reliable tax, financial, operational and strategic guidance. HORNE is the one stop shop for all your tax and accounting needs. We serve clients in over 30 national brands across all 50 states.
Scottsdale Resort @ McCormick Ranch Space Diagram
Lower costs. Better service. Now that’s the recipe.
EPL Auto Property Workers’ Comp General Liability HNOA Umbrella
Intrepid Direct Insurance operates as Intrepid Direct Insurance Agency, LLC. CA License 0K95913. Not an offer of coverage, or contract. Products and services are provided by one more insurance company subsidiaries of W. R. Berkley Corporation rated A+ (Superior) Financial Size Category XV by A.M. Best Company, Inc. Not all products and services are available in in every jurisdiction, and the precise coverage afforded by any insurer is subject to the actual terms and conditions of the policies as issued. Certain coverages may be provided through surplus lines insurance companies through licensed surplus lines insurance brokers. Surplus lines insurers do not generally participate in state guaranty funds, and insured are therefore not protected by such funds. EXPEC T BETTER RESTAURANT TEXPERTS HAT’S OU R POLICY Our purpose is simple and our mission is clear: Deliver lower insurance costs, better service, and a long-term partnership to entrepreneurs. Our direct-to-customer model means you work with us, the insurance provider, versus an agent or a broker. JOIN OVER 2,000 PAPA JOHN'S LOCATIONS INSURED BY INTREPID DIRECT INSURANCE Get a Quote Today! To learn more, visit info.intrepiddirect.com/PJFA Discover the secret your agent can’t access. Save money. Go Direct. EXPECT BETTER. THAT'S OUR POLICY. COVERAGES WE OF F E R
PJFA Fall 2022 Golf Outing, Wednesday, 10/26 at the McCormick Ranch Golf Club
PJFA will be playing the Pine Course. A boxed lunch is provided for each golfer thanks to Horne LLP's sponsorship and your choice of beverages throughout the golf event are sponsored by Message On Hold/Label King Turbo.
Clubs Handed T-Time TEAM 1 Steve Langford Say Cheese no 7:28am TEAM 1 Kasey Adrian Workstream NEEDS CLUBS RT TEAM 1 Michael Lake Vericast NEEDS CLUBS RT 7:28am TEAM 1 Jeremy Duffy Total Choice Communications, Inc. NEEDS CLUBS RT 7:28am
TEAM 2 Lamont Muchmore JLM Enterprises NEEDS CLUBS RT 7:36am TEAM 2 Rick Mohler Drivosity, LLC no 7:36am TEAM 2 Vic Schaff Schaff Enterprises, Inc. NEEDS CLUBS RT 7:36am TEAM 2 Becky Jenks Schaff Enterprises, Inc. NEEDS CLUBS RT 7:36am
TEAM 3 Vaughn Frey WFL, Inc. NO 7:44am TEAM 3 John Frey WFL, Inc. NO 7:44am TEAM 3 Mike Hajjar ERC NEEDS CLUBS RT 7:44am TEAM 3 Dan Mullins ERC NEEDS CLUBS RT 7:44am
TEAM 4 Michael Wahl CMT Pizza LLC NEEDS CLUBS RT 7:52am TEAM 4 Chas Breunig Pizza Warriors, LLC & 3 Papas Pizza NEEDS CLUBS RT 7:52am TEAM 4 Matt McNary AllianceHCM NO 7:52am TEAM 4 Brian Boff AllianceHCM NO 7:52am
TEAM 5 Eric Murphy Ozark Pizza Company, LLC NEEDS CLUBS RT 8:00am TEAM 5 Kirk Brown Ozark Pizza Company, LLC NO 8:00am TEAM 5 Todd Breiner Middleby Marshall NEEDS CLUBS RT 8:00am TEAM 5 Scott Thibodeau Vericast NO 8:00am
TEAM 6 Doug Stephens PJ United, Inc. NO 8:08am TEAM 6 Michael Zedosky SpectroTel NO 8:08am TEAM 6 Steve Nash Intrepid no 8:08am TEAM 6 Mike Wick LabelKing NEEDS CLUBS RT 8:08am
TEAM 7 Dougie Allen PJ Operations LLC NO 8:16am TEAM 7 Jonathan Martin Horne LLP NEEDS CLUBS RT 8:16am TEAM 7 Jason Bireta Middleby Marshall NEEDS CLUBS RT 8:16am TEAM 7 Dean Schmaus Conversenow NEEDS CLUBS RT 8:16am
TEAM 8 Mike Ellis Ellis Enterprises NEEDS CLUBS RT 8:24am TEAM 8 Joseph Karcher Vericast NO 8:24am TEAM 8 Christine Laub Middleby Marshall NEEDS CLUBS CALL 8:24am TEAM 8 Spencer Goodman Conversenow NEEDS CLUBS RT 8:24am
TEAM 9 Doug Pak Serazen NEED CLUBS RT 8:32am TEAM 9 Cameron Deere Workstream NO 8:32am TEAM 9 Alesia Hopkins Drivosity, LLC no 8:32am TEAM 9 Scott Thibodeau Vericast NO 8:32am
TEAM 10 Scott Alpers KGK Enterprises Inc. I & II NO 8:40am TEAM 10 8:40am TEAM 10 Mike Sassano Horne NO 8:40am TEAM 10 8:40am
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Franchisees Luncheon, Wednesday, Oct. 26th at Noon at Paradise Park Lawn at the Scottsdale Resort at McCormick Ranch
PJFA attendees: please visit all vendors. They help provide the funding for our meetings and bring us information on the latest in products and services.
Build relationships now as you never know when you'll need one another.
E
E
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#1 Message on Hold/Label King #2 Horne LLP #3 isolved
Netspend #5 Pepsi #6 Instant #7 Pacific Western Bank #8 ERCapplication #9WorldWide Materials Control #10 Motus #11 harri #12Conversenow #13 Middleby Marshall #14 Zenput #15 Spectrotel / Total Choice Communications, Inc. #16 Intrepid Insurance #17 Drivosity, LLC #18 Crave Leadership #19 Sprockets.ai #20 Workstream #21 AllianceHCM #22 Vericast
= electricity ordered
Vendors 10/26-27 Maricopa II & III for PJFA - October 26, 2022, 12:00 PM 5 Feet #1 #2 #3 #4 #5 #6 #7 #8 #9 #10 #11 #12#13 #14 #15 #16 #17 #18 #19 #20 #21 #22
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MEMBER
INFORMATION First Name: Last Name: Company Name: Title: Mailing Address: City, State, Zip: Phone: Fax: Cell: Email: Primary Contact Communications Preference: ( ) Email ( ) Fax ( ) Postal Mail ( ) Other _______________ MEMBERSHIP COST Please fill out the information below. The dues are $115 for first 50 stores, then $10 for additional stores.* Number of Stores ____________ X $115 (Cost Per Store) * = Total Membership Cost ____________ PAPA JOHN’S FRANCHISE ASSOCIATION MEMBERSHIP APPLICATION PAYMENT INFORMATION Please return this completed application along with payment to PJFA Headquarters at PO Box 11035, Columbia, SC 29211. If paying by credit card, you may fax your completed application to (803) 252-7799 or scan and email to Leigh Wickersham, Executive Director, at leigh@associationsplus.com. Please charge my: ( ) Visa ( ) MasterCard ( ) American Express Name on Card: Security Code: Card Number: Expiration Date: Billing Address: City, State, Zip: By signing below, I authorize PJFA to charge the above card for the amount of dues as indicated above. _____________________________________________________________________ _______________________ Signature Date PO Box 11035 • Columbia, SC 29211 • Phone 803-252-7128 • Fax 803-252-7799 • Email leigh@associationsplus.com STORE/ENTITY COUNT/REGION Please indicate the number of stores you have per region and the number of entities represented by those stores in that region. Number of Stores ____________/Number of Entities_________________/Region(s)_________________________
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TELECOM (VOICE/DATA) design and pricing Meraki HA Bundle (Platinum) MRC $449.00 Meraki Failover Bundle (Gold) MRC $374.00 Resiliency and availability for ALL (internet/voice and equipment) layers. Ability for voice and data to continue functioning seamlessly after internet AND/OR hardware failure. Resiliency and availability
voice/internet only Ability to migrate voice and data connections from one connection to another after internet failure. Broadband Primary Connection (minimum 35 Mbps / 5 Mbps) x1 x1 4G Unlimited Secondary Wireless Connection x1 x1 Meraki SD WAN Device x2 x1 24 Port Power Over Ethernet Switch x1 x1 Hosted Seats plus 12 Button Phones x4 x4 WAN Switches x2 Equipment staged, programmed and shipped Static IPs, Color Coded Wiring Fully Managed and Professionally Installed BEFORE AFTER
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Streamline your reimbursement program with Location Rates and BYOD solutions that cater to your organization’s specific needs, powered by the Motus Platform. Calculate fair and accurate rates and reimbursements for each store location and the business-use of personal devices. Rates reflect real-time, geographic costs for each store by including variables like local gas prices and state minimum insurance premiums. This gives you a simpler way to manage the program, run rates ondemand and remain labor-compliant.
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Room rate: $279 must reference Papa John’s Franchise Association when calling in reservation US: 800 386 4786
All reservations must be made at least 30 days. Reservations cancelled less than 30 days in advance of the meeting will be charged 2 nights room and taxes.
Additional occupancy over double occupancy is an additional $50 per person.
Save the date now . . . April 19-20, 2023 Atlantis Paradise Island
