Board Meeting April 27 Membership Meeting April 28 -29
Dear PJFA Member and Spring Meeting Attendee: We understand that planning to travel during this time involves many considerations, and we want to share with you the measures PJFA is taking so you can feel confident in your decision to attend the 2021 Spring Meeting. In accordance with public health and government guidelines, your spring meeting has been redesigned with social distancing and safety practices in mind.
Daily temperature checks will be performed on all attendees, spouses, guests and staff upon arrival to the meeting space. You’ll receive a sticker that says “you are cool” each day. Attendees are asked to sit in the same seat during the education sessions, and seats will be spaced for social distancing. Name plates will be provided to mark your seat. Also, Face masks will be available and should be worn by everyone, except when actively eating or drinking. Hand sanitizer will be placed throughout the event, and restroom handwashing facilities are located nearby. Finally, color-coded bracelets will be available so each attendee can clearly signal their personal comfort level. Green means handshakes and hugs are OK. Yellow means elbow and fist bumps, please. Red means you are keeping your distance.
We ask that if you’ve been in contact with anyone who has tested positive for COVID-19 in the 10 days prior to the meeting, that you refrain from attending. PJFA is committed to hosting this meeting with respect to your health and personal level of comfort. Thank you for helping us create a safe and successful conference. We look forward to welcoming you to Tampa!
Has it really been a year? Twelve months ago, I’d have called you crazy had you said April 2021 would be the next time I'd see you in person. “We’re ready for Tampa,” is an understatement. Whether it’s cost, competition, consumer trends, hiring, or a global pandemic, each year gets more challenging when it comes to running a restaurant. We've spent this year listening and learning from you. We've updated coverages, introduced new technology, added key players, and have found ways to make your insurance experience, well...better. Last month, we gave clients the ability to manage their Intrepid Direct account online for the first time in company history. Now, you can log in, manage your billing preferences, search and view claims, download loss runs on-demand, search for an adjuster's contact information, and schedule automated reports all within minutes. And because we know audits can be painful and time-consuming, we've introduced a new, Workers' Compensation Pay-As-You-Go option. Your premium is calculated using payroll actuals versus policy estimates, helping you save time and money at term end. Make sure you connect with your Intrepid Direct Success Advisor if you're interested in giving your cash flow a shake-up. Unfortunately, there's just not enough room on the page to tell you everything we've been up to. We've experienced tremendous growth amidst these difficult times and we owe our success to you. We thank you for continuing to spread the good word throughout your franchisee networks - it's how we keep our expenses down and pass along incredible savings to you. We wish you the very best and hope to see you soon,
Bill Strout PRESIDENT
INTREPID DIRECT INSURANCE Direct: (913) 217 4252 7400 College Blvd. | Suite 350 | Overland Park, KS IntrepidDirect.com
Papa John’s Franchise Association (PJFA) Spring 2021 Membership Meeting Wednesday, April 28 Marriott Water Street – Tampa, FL Agenda I.
1 pm
II.
Live Advertisements by Vendors – President Frey a. AAP – Roger Martinez, Andrew Osborne, Shane Edrington b. Alliance Payroll – Matt Umholtz, Susie Coursey c. Auto Chlor System – Gene Micci, Joe Pawlak d. Bradley Behrendt, Bradley Behrendt Tax and Financial Group e. ConverseNow – Jason Shepard, Jim Maertens, Vinay Shukla f. Drivosity – Scott Tanis, Charles Peters, Shana Martin, Alesia Hopkins, Christina Arthur, Rick Mohler g. Instant – Doug Denny h. Intrepid Direct Insurance – Bill Strout, Larry Warshaw i. Jolt – Pete Cavanagh, David Burton j. Kanekt365 – Jeffrey Morin, Drew Morin k. Label King Turbo – Mike Wick, Graham Ballard, Michael Wick l. Motus, LLC – Jon Krause m. Netspend – Lacey Daniel, Charles Busa n. Pacific Western Bank – Michelle Ternus, Andrew Bolton o. Workstream – Desmond Lim, Dan Huang, George Shirley, Austin Truong, Mike McMahan p. Zenput – Trever Turner, Rob Shell
III.
1:15 pm
IV. 1:16 pm
Welcome – President Vaughn Frey
Grand Ballroom E - J
Welcome & Introduction of Hagood Tighe – President Vaughn Frey Presentation – Hagood Tighe COVID, Vaccines, the Stimulus Plan and other Employment Law Issues for Franchisees
V.
2:15 pm
VANTIV credit card relationship--Can we really save $20 million? Lamont Muchmore
VI.
2:35 pm
What’s New and Different in Recruitment – Workstream Team
VII.
3:05 pm
20 Minute Break
VIII.
3:20 pm
Driver Recruitment Issues/ Best Practices and Related Topics Group Discussion Recruitment Mileage Issues Tip Credit in the future?
IX.
3:50 pm
FAC Elections – PJFA Process and Reminders -- Leigh Wickersham
X.
4:00 pm
Using Hustle Stats to Improve Performance – Team Oney Presentation
XI.
4:30 pm
FAC Updates Ops – Mike Hutmier – 10 minutes Marketing – Bo Knapp – 15 minutes PJFS – Matt O’Donnell – 5 minutes Development – Nadeem Bajwa – 5 minutes
XII.
5:05 pm
Presentation by Kanekt 365 -- Jeffrey Morin
XIII.
5:30 – 6:30 pm
Reception
Prefunction Grand Ballroom
Prefunction Grand Ballroom
Papa John’s Franchise Association (PJFA) Spring 2021 Membership Meeting Thursday, April 29 Agenda I.
8:30 am Bajwa
Welcome back & Introduction of Amanda Clark and Kristin Goedke – Nadeem
II.
8:32 am
Development for 2021 and Beyond -- Amanda Clark, Papa John’s Chief Development Officer and Kristin Goedke, Head of Strategic Market Planning Questions & Answers Session (allow for 30 minutes)
III.
10:00 am
FAC Updates continued Information and Digital Solutions (IDS)/Tech – Scott Pratt – 10 minutes People – Jordan Dorsch – 15 minutes (Snagajob/PizzaAcademy)
IV.
10:25 am
PJFATradeWing – PJFA’s New Online Community Overview – Leigh Wickersham
V.
10:30 am
Group Discussion Topics A. $15 Minimum Wage (15-20 minutes) Bob Means ($12 an hour) Nadeem ($11 an hour) What did you do with menu pricing? What did you do with delivery? B. Help Desk Support – or Lack there of (let’s make a list to provide to PJI)- heads up to Scott Pratt C. Aggregators – Bo Knapp, Bob Means (10- 15 minutes) D. Cash Reconciliations (Instant integration) – Nadeem and Bob Means (5 minutes) Pushing for a system E. XLT vs Middley Ovens – Pros and Cons
VI.
Any remaining PJFA Business
VII.
Light Lunch
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YOUR SAFETY SOLUTION HAS RECIEVED A PRODUCTIVITY UPGRADE PRODUCTIVITY Learn your HustleTime™ and improve operational efficiency. Drivosity uses state-of-the-art technology that allows operators to evaluate and understand how outside factors may impact delivery times, improving overall customer satisfaction.
SAFETY
Drivosity monitors and qualifies unsafe driving behavior with the DriveScore®- inspiring safer driving, reducing accidents, and saving lives. Customers using Drivosity have seen a reduction in delivery-related accidents by as much as 90%.
LIVE GPS TRACKING Stay informed on your drivers’ exact location. Gather accurate data on traffic patterns, trips, extended stops, and driving behaviors to maximize operations
CONTACT US FOR A DEMO www.drivosity.com
sales@drivosity.com 800-785-4548
FIND AN OPPORTUNITY, NOT JUST A BANK. Our experienced Small Business Lending team has originated well over $4 billion in small business loans. And our industry expertise allows us to maximize the value of your asset when we underwrite your loan. Considering an acquisition, new build, reimaging or debt consolidation? Contact Pacific Western Bank’s Small Business Lending Group about obtaining a minimal cash injection loan. We offer loans ranging from $250,000 to $5,000,000 with competitive variable or fixed rate options. As an SBA national preferred lender, our streamlined application, approval and closing process allow us to deliver fast credit decisions.
Let’s unlock your next opportunity together. Michelle Ternus Account Manager | Team Lead 402.993.2569 mternus@pacwest.com
PACWEST.COM/SBL Pacific Western Bank is an equal opportunity lender. This is not a commitment to lend. All offers of credit are subject to credit approval.
LOCATION RATES PLATFORM A BETTER WAY TO REIMBURSE YOUR DELIVERY DRIVERS
We’ve designed a technology platform that caters to the unique needs of Papa John's and its' franchisees. The Motus Platform calculates fair and accurate rates for each store location and streamlines the management of your reimbursement program. Rates reflect real-time, geographic costs for each store by including variables like local gas prices and state minimum insurance premiums. This gives you a simpler way to manage the program, run rates on-demand and remain labor-compliant.
Attendees Kevin Ellis Jean Ellis Nadeem Bajwa Tim Mitchell Wade Oney Michelle Puterbaugh Chris Ramkalawan Ivan Armstrong Kristie King Brad Mohler Steve Murphy Ranae Murphy Steve Turbeville Michael Wahl Jim Cornish Donna Cornish Erich Springer Andy Freitas Jennifer Post James Wulf Troy Post Mike Pierce, Jr. Manny Overton Joe Johnson Michael Ellis Jason Matlock April Matlock Doug Harris Eddie Jordan Scott Pratt Crispin Shea Barry Hinkle Cheryl Hinkle Billy Robinett Ben Rush Keith Sullins Mike Hutmier Lamont Muchmore Justi Muchmore Charles Burris
Alexa Enterprises Alexa Enterprises Bajco Global Management, LLC Bam-Bam Pizza, Inc. Bam-Bam Pizza, Inc. Bam-Bam Pizza, Inc. Bam-Bam Pizza, Inc. Black Hills Pizza Black Hills Pizza Black Hills Pizza Buckstone West LLC Buckstone West LLC Carolina Pizza Group CMT Pizza LLC Codeco, Inc. Codeco, Inc. Codeco, Inc. Colonel’s Limited Cornhusker PJ LLC Cornhusker PJ LLC Cornhusker PJ, LLC DCT Enterprises/1630 Pizza LLC DMD Minnesota Pizza, LLC E&R Foods LLC Ellis Enterprises Gaunce Management/SPG Inc. Gaunce Management/SPG Inc. Harris Restaurant Group Harris Restaurant Group Harris Restaurant Group Harris Restaurant Group Hinkle Enterprises, Inc./Hinkle Pizza, Inc. Hinkle Enterprises, Inc./Hinkle Pizza, Inc. Houston Pizza Venture, LP Houston Pizza Venture, LP Houston Pizza Venture, LP It's Only Pizza, Inc. JLM Enterprises JLM Enterprises JOHNCOL, Inc.
Allen Hertzman JOHNCOL, Inc. Nick Dorsch Jordan, Nicholas, Elliott, Inc. Jordan Dorsch Jordan, Nicholas, Elliott, Inc. Bruce Ogle Jordan, Nicholas, Elliott, Inc. Shane Little L&S Pizza Eric Leon Leon Lake City LLC Jeanine Leon Leon Lake City LLC Hong-Phuong Huynh Lincoln Brothers Pizza LLC Anh Nguyen Lincoln Brothers Pizza LLC Bob Means North Central Virginia Restaurants John Means North Central Virginia Restaurants Brant Barnes NWA Pizza LLC / Roma United LLC Lynda Daniels Ocala Pizza LLC Jodi Berger Ozark Pizza Company, LLC Kirk Brown Ozark Pizza Company, LLC Eric Murphy Ozark Pizza Company, LLC Amanda Clark Papa John’s International, Inc. Kristin Goedke Papa John’s International, Inc. Mike Patton Patrick, Jireh, Nissi, Daystar, Sonlight, Bethel Franchisee John Knapp Perfect Delivery, Inc. Bo Knapp Perfect Delivery, Inc. Beverly Knapp Perfect Delivery, Inc. Margaret Knapp Perfect Delivery, Inc. Clark Mandigo Pizza Venture / Geneseo Management Ltd. Clark Mandigo, III Pizza Venture / Geneseo Management Ltd. Charles “Chas” Breunig Pizza Warriors, LLC & 3 Papas Pizza Jonathan Moreno Pizzerias, LLC Becky Warman Pizzerias, LLC Mike Cothern Pizzerias, LLC, DMD Minnesota Pizza & The PZZA Group Ricky Warman Pizzerias, LLC, DMD Minnesota Pizza & The PZZA Group Aaron Chaus PJ National Holdings/Clear River Investments Stuart Hunt PJ Restaurants Rebecca Hunt PJ Restaurants Bill Green PJ United, Inc. Matt Sanders PJ United, Inc. Steve Saunders PJ United, Inc. Doug Stephens PJ United, Inc. Wayne Ingram PS II Venessa Ingram PS II Paul Passafiume PS Management I & II Mark Howe PS Management, Inc. Northeast Karen Roalofs RLS Enterprises, Inc. Michelle Spiehler Ro Ho Ho, Inc. Don Bauer Ro Ho Ho, Inc.
Steven “Quake” Fredrickson Ro Ho Ho, Inc. Philip Horn, Jr. Ro Ho Ho, Inc. Peggy Hunt Ro Ho Ho, Inc. Matt O'Donnell Round Rock Restaurant Group Alex Larson RoysBoys Pizza, LLC Kim Larson RoysBoys Pizza, LLC Dean Thompson RoysBoys Pizza, LLC Deidre Thompson RoysBoys Pizza, LLC Melanie Langford Say Cheese Victor Schaff Schaff Enterprises, Inc. Darcie Mangus Serazen, LLC/BLD Brands, LLC Doug Pak Serazen, LLC/BLD Brands, LLC Dean Danas Shenandoah Valley Pizza Christine Farris Shenandoah Valley Pizza Mike Phelps Shenandoah Valley Pizza Jacob Phelps Shenandoah Valley Pizza Bob Meadows Sherfiz, Sherfiz II, PJ Cambridge Inc. William “Bill” Freitas Steeplechase Mgmt Tim Humes TBaker Pizzamaker, LLC Tina Glover TNT Pizza Inc. Ranganath “Ravi” Madhabhushi VQ PJS Hawaii LLc Shaylee Murphy Western Carolina Pizza Ventures Mark Murphy Western Carolina Pizza Ventures Vaughn Frey WFL, Inc. John Frey WFL, Inc. Bob DeVries Your Papa John’s Matt Studer Your Papa John’s Preston House Your Papa John’s Kyle Voege Your Papa John’s
Financial Advisor California Insurance License No. 0D49598 Bradley Behrendt is dedicated to guiding businesses, families, and individuals with the accumulation and preservation of wealth. Brad uses his knowledge and experience in combination with the expertise of a team of specialists available at Tax & Financial Group (TFG). Together, they provide innovative solutions and professional direction to help clients work towards their financial goals and objectives.
Professional specialties include: - Group Employee Benefits - Estate and Tax Strategies - Retirement Strategies
Bradley Behrendt Tax & Financial Group 4001 MacArthur Blvd., 3rd Floor Newport Beach, CA 92660 (949)223-8218 Direct Bradley.Behrendt@tfgroup.com Bradley Behrendt (CA License No. 0D49598) is a Registered Representative and Investment Advisor Representative of Securian Financial Services Inc., member FINRA/SIPC. Securities and Investment Advisory Services offered through Securian Financial Services, Inc. Member FINRA/SIPC & A Registered Investment Advisor. TFG is independently owned and operated. Tax & Financial Group – 4001 MacArthur Blvd., 3rd Floor – Newport Beach, CA 92660. 2221072, DOFU 08/2018
The Leading Digital Food Safety and Operations Platform for Enterprise Restaurants
With Enterprise Reporting for the entire platform
$650
90+%
In Monthly Employee Labor Savings
Average Task Completion Rate
3x
10hrs
Faster Food Safety Checks
Manager Time Saved Weekly
Improved Team Accountability Food Safety Employee Performance
Improved Team Accountability Food Safety Employee Performance
David Burton Enterprise Account Executive (801) 447-1390 | david.burton@jolt.com
+ Operations Execution Platform Overview
Operations Execution, Elevated Papa John’s and other restaurant operators use Zenput to see inside and improve the operations of every location. By making it easy to roll-out, track, and enforce compliance with operating procedures and key initiatives, Zenput helps operators collaborate more effectively with employees in the field and in their stores to improve performance and exceed customer expectations.
Communicate quickly and effectively
Ensure quality execution in every store
Improve the business, faster
Boost operational agility by rapidly
Give your teams the tools needed to operate
With real-time insights into what’s
deploying strategic initiatives, important
at a higher level, with clear visibility for
happening in your stores, address issues
announcements, and procedural update
management into the work being done
earlier and unlock opportunities to grow
Zenput supports both field and store-level work for Papa John’s, including: • (20-point) Cleaning Inspection • Power Thursday • Mission Critical Evaluation (MCE) • Pizza Grade • Vehicle Inspection • And much more...
This application frees our managers from the burden of manual processes, so they can spend more time observing, listening and improving their store. With Zenput, we are gaining actionable insights about our business that we never had before.
| BRUCE OGLE | VP OF OPERATIONS, JNE INC.
www.zenput.com • hello@zenput.com • (800) 537-0227
Vendors Shane Edrington AAP Roger Martinez AAP Andrew Osborne AAP Susie Coursey AllianceHCM Matt Umholtz AllianceHCM Gene Micci Auto Chlor System Joe Pawlak Auto Chlor System Bradley Behrendt Bradley Behrendt Tax and Financial Group Jim Maertens Conversenow Jason Shepard Conversenow Vinay Shukla Conversenow Shana Martin Drivosity, LLC Christina Arthur Drivosity, LLC Alesia Hopkins Drivosity, LLC Rick Mohler Drivosity, LLC Charles Peters Drivosity, LLC Scott Tanis Drivosity, LLC Doug Denny Instant Bill Strout Intrepid Insurance Larry Warshaw Intrepid Insurance David Burton Jolt Pete Cavanagh Jolt Jeffrey Morin Kanekt 365 Drew Morin Kanekt 365 Graham Ballard Label King Turbo Mike Wick Label King Turbo Michael Wick Label King Turbo Jon Krause Motus, LLC Charles Busa Netspend Lacey Daniel Netspend Andrew Bolton Pacific Western Bank Michelle Ternus Pacific Western Bank Dan Huang Workstream Desmond Lim Workstream Mike McMahan Workstream George Shirley Workstream Austin Truong Workstream Brooke Robinson Zenput Trevor Turner Zenput
Netspend - Electronic Tips You get A+++ service from consultation, implementation, roll-out, and on-going everyday support from a dedicated support team member. Employees love knowing their money will be on their card in a timely manner, and Netspend makes it easy for employees to access their money for free. Netspend Tips Client - Franchisee, 46 locations
Business
Employee
Simplifies Tip Management and Disbursement
Receives Tips with Transparency
No Cash needed to fund credit & debit card tips!
Tips & reimbursements deposited directly into account & available to spend,immediately, or upon receipt of tip data.
Netspend funds tips & driver reimbursements! You get 2+ day float!
Access cash at no cost at over 85,000 in-network fee free ATMs. & 5% APY Savings Account
Compliant with state wage & hour laws in all states.
Make purchases using your Netspend/Skylight card or access your account through Venmo, PayPal, ApplePay, Google Pay & Samsung Pay.
All fees waived for Papa John’s Franchisees.
Charlie Busa – cbusa@netspend.com / 469-406-5009
No cost to access funds! Funds are loaded directly to account. No steps or fees to access 100% of earned tips & reimbursements.
Lacey Daniel – ldaniel@netspend.com / 404-735-3461