Chatterbox - Values Week Special - 240705

CHATTER BOX Values Week Special Friday 5 July 2024

The Trust Celebratory Awards 2024 are open for nominations! our vision – to provide excellent care for our As part of Values Week, we are delighted to open the Trust Celebratory Awards 2024. communities we serve – and living and breathing This is your opportunity to nominate and celebrate the outstanding dedication and commitment of your colleagues and their teams, and the truly wonderful work they do every day across so many services in our hospitals and the wider community to support our patients and their families.

We have an array of award categories, including some new ones, showcasing how you are achieving

our values – Partnering, Ambitious, Caring and Trusted.

This year the awards ceremony will be in person, so all finalists will be able to celebrate together at The Telford Hotel, Spa & Golf Resort on Friday 15 November. Nominate by Friday 9 August: trustawards.co.uk

Values Week has provided us with an opportunity to celebrate our commitment to our values, recognise the important role they play in everything they do and the difference that living our values can make to our colleagues and patients.

Thank you to everyone for getting involved, whether you made your pledge to our values, attended a session, dressed up or updated your Values Behaviour Framework.

Values Week celebrations continued…

We’ve been out and about the last few weeks and have asked many of you what values mean the most to you and how you live the values in your teams. Watch these short videos by clicking on the below pictures…

Partnering

Caring

Ambitious

Trusted

Thank you to our colleagues who live a Partnering League of Friends League of Friends (LoF) has been working in partnership with the Royal Shrewsbury Hospital since 1966. The LoF supports the work of the hospital in many ways and is always there for patients, relatives and colleagues.

and sharing good news stories about how generous donations and kindness are helping to improve patient care.

The partnership works especially well when it comes to providing our patients and colleagues with everything they may need Sue Hurdiss has been from the LoF shops. working for LoF since Sue said: “I feel very proud 2007. Her role, Organising to be part of the League Secretary, is varied and of Friends and that we are involves running the office, working together for the dealing with legacies and benefit of all the patients donations, processing payment of funding requests and hospital staff.”

Ambitious Our hospitals

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Within the last year, the Trust has made incredible progress on the construction projects taking place across both our sites. Thank you to all the teams that have inputted and supported with these fantastic developments at both our hospitals, which will help improve our patient experience and care.

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Improvements included: • The Community Diagnostic Centre (CDC) opened its first services and welcomed its first patients.

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The Princess Royal Hospital received a new look, opening its front entrance with an enhanced hospitality offer for patients, colleagues and visitors.

Full Planning Permission granted for new healthcare facilities at Royal Shrewsbury Hospital.

Progress on the new £3.6m gamma camera unit to be built at Royal Shrewsbury Hospital Our fantastic new Planned Care Hub opens at Princess Royal Hospital, enabling thousands more operations each year.

and breathe our values every day Caring Dawn Walder, Play Specialist, Paediatrics Dawn has been with the Trust for 20 years and absolutely embodies the value of caring.

Her day-to-day role involves so much more than can be put into words, but ultimately, she makes sure that children under our care are relaxed and comfortable during their time in hospital.

Dawn spends time building a trusting relationship with children and their loved ones, preparing and supporting

before and during procedures that can be difficult for our young patients to understand.

As part of this work, Dawn helped to pioneer a bloods clinic for children with additional needs.

One of our patients, Ray, who has known Dawn for years, says “Dawn is caring because she always makes sure I’m ok and that everything I need is in place for me so I don’t have to worry.”

Trusted Ben Jenkins, Digital Training Manager As part of the launch of CareFlow PAS and ED earlier this year, Ben was instrumental in designing and delivering the training before the implementation. He was open and honest about the key milestones we needed to hit and ensured we achieved them.

Ben’s role as the Digital Training Manager meant that he was responsible for making sure that the CareFlow modules covered

everything people need to know, without making the information overwhelming and stressful for new users.

With training targets of 90%, he had the challenge of making sure that training was available in multiple ways to suit colleagues. He was continuously learning different ways to ensure the information was accessible to everyone, such as online sessions, face to face sessions and refresher sessions. This built strong, trusting working relationships across the Trust.

Values Week

Congratulations to our values champions w and Facilitator: Jules’s Dr Timothy Stone, striving for excellent Georgie Hanafin, Radiology: Like Captain data quality.

Midwifery PEF (Lead ambitious work to support bereaved staff Sir Tom, he always goes for Preceptorship): the extra mile.

Heather Rushworth, For displaying values to provides a trusted space Sr PEF in Post Reg new staff by being kind, in which her compassion and care shines through.

Mark Wright, Education (Lead for caring and supportive.

Workforce Preceptorship): For Intelligence Team: displaying values to Marie Mason, Trainer Ginikanwa Njoku, Trusted to seek efficient new staff by being kind, OD team: For displaying Breast Imaging Department: This solutions whilst caring and supportive. values to new staff by delivering high quality being kind, caring and person is considerate, proactive, inclusive, work.

Rebecca Owen, PEF supportive. reliable, conscientious, in Post Reg Education respectful, and Simon Balderstone, (Preceptorship): For Steve Mineyko, People and OD: displaying values to People Systems Team: motivated.

An ambitious and new staff by being kind, Partners with others Patience Chimwala, compassionate leader caring and supportive. to compassionately Breast Imaging who encourages embrace a ‘can do’ Department: This innovation and curiosity. Becky Mammone, approach. person is respectful, AHP PEF (pre and post enthusiastic, Denise Rotchell, reg): For displaying Caroline Callister, compassionate, Temporary Staffing values to new staff by Workforce trustworthy, proactive, Team: Trusted to being kind, caring and Intelligence Team: continuously deliver supportive.

Ambitious in embracing and a team-player. outstanding standards in new challenges with The Patient Temporary Staffing.

Rhian Lewis, AHP PEF curiosity, care, and Experience Team: (pre and post reg): compassion.

Every aspect of our Karen Cameron, For displaying values to operations within the ESR Team: Ambitious new staff by being kind, Jules Lewis, Swan EOLC Lead Nurse Patient Experience advocate of ESR always caring and supportive.

Hall of Fame

who have been nominated by colleagues…

Team revolves around partnering internally and externally to support departments to deliver a positive patient experience.

Katie Rivers, Legal Services: Cares for our Trust community fiercely with a compassionate and warm-hearted attitude.

Caroline Cross, Communications Team: Displays the values every day in her work to shine a spotlight on the voices of colleagues and patients.

Rosalind Fallows (Rosie), Speech and Language Therapist: Shows great empathy for her patients and colleagues and has spent her own money

on items that patients need to be able to move forward in their recovery or to support their dignity.

Sally Van Rees: Supporting Genetic Haemochromatosis patients in Shropshire and Powys. She is the first in the world independently diagnosing this patient load.

Post room at PRH: Give an outstanding service.

Becca Leahy, RSH Library: Becca consistently demonstrates a strong work ethic and consistently goes above and beyond, as well as provides excellent support to both staff and patients.

Leonie Seager and Anish Patel, Orthodontic Consultants at RSH: For displaying the Partnering value to ensure high quality care for patients and successful multidisciplinary working.

has done for us as it is hugely appreciated.

Library staff: The team have been consistently helpful during the multiple digital training projects held in the Education Centre/Library. The staff have always gone above and beyond.

Karen Bryan, Senior Practice Education Facilitator: She lives, breathes and promotes all the value. In particular, she inspires the team to work to the highest standard, encourages innovation and promotes inclusivity.

Florence Galliers, Senior Business Intelligence Analyst: I would like to say a huge thank you on behalf of the quality team and clinical teams for the work Florence

The Endoscopy Team: Provides a vital day in day out service ensuring families and patients are supported with empathy and care during their journey with us.

Long Service Afternoon Tea The Long Service Celebration event took place on Monday, with an afternoon tea held at the Wroxeter Hotel.

28 colleagues, with a collective of 865 years’ of experience between them, enjoyed a presentation from Louise Barnett and Sara Biffen.

The event celebrated their commitment to patients, to SaTH and the NHS over the last 25 and 40 years.

A truly incredible achievement, and one that is very much appreciated by all colleagues, and especially by patients.

A fun reminder of some of the events of the last 25 and 40 years: 25 years ago – it was 1999 and some notable events that took place were • Construction began on the London Eye and the Millenium Dome – which featured prominently

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in the film The World is Not Enough with James Bond falling down it’s outside The UK experienced a rare total solar eclipse The number one album in the UK at the time was Millenium by the Backstreet Boys

40 years ago it was 1984, when • The music industry made a significant contribution to famine relief in Ethiopia through the Band Aid charity single, “Do They Know It’s Christmas?”

• Torvill and Dean entered the record books by getting a perfect score across the board, winning a gold medal for ice skating at the Winter Olympics in Sarajevo • The first Apple computer went on sale, priced at £1,840, which was considered to be relatively affordable at the time • Princess Diana gave birth to her second child, Henry Charles Albert David

NHS Birthday Members of the Executive Team have been busy visiting teams and departments across both sites today for the NHS Birthday.

They delivered cakes, biscuits and other goodies as a token of appreciation to colleagues and to help spread some birthday cheer!

Parkrun To celebrate the NHS birthday, why not the Quarry Park before walking down to the start participate in your local parkrun this weekend? line by the river.

It is a free, fun, and friendly weekly 5k community event. Walk, jog, run, volunteer or spectate – it’s up to you. It is free to join in, but please register before your first parkrun. You will receive a printable barcode which you need to scan at the end of the run, to receive your time.

For Shrewsbury parkrun, meet at the bandstand in

If you fancy taking part in Telford Parkrun, it takes place in takes place at Telford Town Park.

Don’t forget, if you complete a parkrun, send in a selfie to sath.commsteam@nhs.net and you will be awarded a bronze reconditioning games certificate.