Chatterbox - 240809

CHATTER BOX Your fortnightly staff magazine Friday 9 August 2024

A warm welcome to our new doctors

Nomination deadline extended Full details on page 6 and 7

A big welcome to our new cohort of junior doctors joining us this month. Junior doctors are a key part of our medical workforce and we look forward to working with them over the next 12 months.

We’re listening The NHS is an extraordinary, world-class service.

Together we have achieved, and continue to achieve, the extraordinary. We should all feel immensely proud of this. We want our culture to be positive, compassionate, and inclusive – and we all have our part to play.

Following your feedback, in recent years we have implemented a cultural transformation programme built around three flagship programmes, which has brought about cultural improvements across all the People Promise elements and themes.

It is really important that you all share how you are feeling at work. Whether that’s through the annual Staff Survey, which will launch next month, regular People Pulse surveys, to your line manager or any other route.

Spotlight on:

The Therapies Team The Outpatient Therapies Team received a high Staff Survey completion rate last year with improved results and the team has since had regular meetings to discuss the findings and feedback and have implemented many changes to improve staff experience.

Some of the improvements include: • Flexible Working requests are supported where possible • Diary templates have been reviewed and ensured they are workable to ease rigidity in an outpatient setting • Shining a spotlight on and recognising successes • We encourage audits where possible, and have increased these in outpatients in the last year • All staff receive meaningful appraisals and line managers have all received the relevant training • Increased team communication and clarity of roles and responsibilities • Regular staff meetings to enhance communication

• We have added to our monthly staff meeting an item of datix reporting in more detail, so staff can see responses to any datix raised and ensure learning is taken • The team is reviewing the process for requesting training funds so that colleagues have more clarity and the process is less lengthy • The team has reviewed accommodation across site in Outpatients to try and ensure some quiet space for study time and SPA time • Increased visibility of the therapy operational manager and team managers • Importantly we have actively listened and made an action plan which is shared with our teams

Do you want to share your team improvements following feedback?

Email sath.commsteam@nhs.net

Park and Ride

Returning to Treatment Centre 13 August Essential works to allow safe access and egress for the Park and Ride bus service, have now been completed outside the Treatment Centre at RSH. From Tuesday 13 August the service will now pick-up and drop-off at the Treatment Centre, with the Stretton House request stop operating as normal.

Further Park and Ride details, including timetable can be found on the intranet

Operational Plan Our Operational Plan for 2024/25 sets out our collective objectives, focusing on addressing our biggest challenges and driving forward our essential transformation programmes.

We have created a short summary and a video to help you, and your teams, discuss our objectives, enablers and quality priorities. Please do take a few moments to look at them.

Our quality Patient Safety

1

Learn from events and develop a safety culture

Cli Eff

Support deteriorating patients Reduce inpatient falls Reduce missed dose medicines Reduce missed radiology results

2

Looking after our people

Belonging in the NHS

New way of working and delivering care

Growing for the future

Leaders from across all divisions have helped to develop this year’s plan and are committed to delivering our objectives.

Last week, our Senior Leadership Team met to reflect on our progress so far in this financial year and collectively understand the actions we need to take.

Pa Ex

Reduce pressure ulcers

We all have a part to play in ambitious objectives. We en discuss the Operational Plan our objectives in your teams a positive difference for our

1 2 3 4 5

Live the People

Deliver our workf

Develop an esta

Develop and impl sustainable travel

Electronic Patient Rec

Click here t o watch the Operational Plan video

y priorities

inical fectiveness

3

Right care, right place, right time - emergency care

4

Right care, right place, right time - improving flow Best clinical outcomes for people with diabetes - improve care

5

atient xperience

6

Best clinical outcomes for people with diabetes - foot care

7

Learning from experience

8

Mental health training

9

Learning disabilities and autism

n ensuring we deliver our ncourage everyone to n and your role in delivering s, so together we can make r patients and each other.

Promise

force plan

ates plan

lement a l plan

cord (EPR)

▶

1 2 3 4 5

Deliver our quality priorities and the next phase of our Getting to Good programme

Deliver elective services and implement enhanced recovery

Maintain Faster Diagnostics Standard and achieve 62 day Referral to Treatment Standard Improve urgent and emergency care performance in line with GIRFT recommendations Use of resources – operate within our budget through delivery of efficiency and productivity measures

Trust Celebra

Deadline ex Friday 16

It’s not too late to nominate for 2024, and given we are in summer holiday season, we have extended the deadline until Friday 16 August so we can make sure everyone has had the opportunity to nominate a colleague or team.

To see all the categories and details on how to nominate, visit the Trust Celebratory Awards website.

Meet some of last year’s winners Partnering Award Lynette Charles, Specialist Nurse

As part of the NHS England children and young people asthma pilot scheme, Lynette worked closely with partners to implement the recommendations in the asthma bundle. Lynette is the epitome of partnership working with multiple agencies to improve the lives of children with a chronic condition.

Ambitious Award Poppy Horrocks, Volunteer Project Manager

Poppy successfully delivered an ambitious project to increase the numbers of young people volunteering with the Trust. These volunteers have gone on to deliver many thousands of hours of volunteer time to the Trust.

atory Awards

xtended to 6 August!

Caring Award The Phlebotomy Team

The Phlebotomy Team goes under the radar providing the vital day-in day-out service for the hospital on wards and clinics. Patients and their families are supported with empathy and care. This department gives 100% patient and colleague care consistently.

Trusted Award Sophia Hallewell, Senior Pharmacy Technician

Sophia displays dedication and enthusiasm for her role. She has worked hard to ensure our data quality is of high standard, has been commended for her work by our NHSE colleagues and has worked tirelessly to ensure the staff are supported. Sophia ensured the High Cost Drug Service was well led and ensured the patients within our community were able to access medicines approved by NICE in a timely fashion.

Meet the rest of last year’s winners and runners up on the Trust Celebratory Awards website.

Lisa Walker Takes #CycleToWork Day to the next Level

Quality Matron Lisa Walker took Cycle To Work Day up a gear, by cycling from Shrewsbury to the Princess Royal Hospital (PRH) for an 8am meeting on Thursday 1 August. This is a journey of 17 miles and Lisa decided to use this challenge to raise money for SaTH Charity.

Lisa said “When I first agreed with my colleagues to cycle to work, I thought I was working at the Royal Shrewsbury Hospital site but when I checked my diary, I realised I was at PRH. I love a challenge and my motto is you are never too old to take on a challenge, every turn of the wheel is one step closer to the goal.”

The journey didn’t take Lisa as long as planned and she managed to snap a few shots en-route, stopping at the entrance to Attingham Park before she arrived at the Princess Royal.

Lisa has raised nearly £300 for the charity. You can still donate to Lisa’s challenge via the link below or in the link in bio on Instagram: https://www.justgiving.com/ page/lisa-walker-1721737616091

Inese to run at the Paris Olympic Games For the first time in the history of the Olympic Games, the public has been given an opportunity to participate.

Inese Robotham, Assistant Chief Executive, is getting ready to take part in the Marathon Pour Tous, a mass participation marathon for amateur runners from around the world. The event will be held at night on Saturday 10 August and will follow the same 42,195km loop from Paris to Versailles as the one run by Olympic athletes earlier in the day.

Inese has completed 21 marathons, including all six Abbott World Majors in Berlin, Chicago, Boston, London, New York and Tokyo.

In order to be allocated one of the much-coveted bibs,

prospective applicants had to complete a variety of challenges during the two years preceding the Olympics.

Following each successful challenge the participants were entered in a draw for a chance to be allocated one of the 20,024 starting spots in the mass participation marathon.

Inese said: “I got into running quite late in life and I am not a fast marathoner, but I am quite stubborn which definitely helps over long distances. Running has taken me to places where otherwise I probably would not have ventured to. It has facilitated friendships within the running community all over the world. I was really taken by the ethos of Paris Olympics of making the Games accessible

to the masses, but never in my wildest dreams did I think that I would be one of the few out of the hundreds of thousands of hopefuls worldwide who will get a chance to experience the Olympic Marathon route in Paris.”

Good luck Inese!

SAS Development Day South Asian Heritage Month The EDI team held an event in Captain Tom’s Courtyard, PRH, to celebrate South Asian Heritage Month.

Colleagues were invited to go along and find out more about the rich culture, try traditional clothing and jewellery.

It was a wonderful occasion filled with colour, joy and celebrating the rich heritage.

Join in the celebrations and download your own Teams background and email footer here:

Teams Background Email Footer

Resilience award for Aravind One of our Digital Nurses has been recognised with an award from the University of Wolverhampton earlier this month, whilst undertaking his studies.

Aravind Bhaskaran, who has worked at SaTH for a number of years before moving into the Digital Nursing role in 2023, successfully completed his nursing associate and bachelors nursing degree through the apprenticeship route at the University of Wolverhampton.

From four categories and numerous nominations, Aravind was awarded the “resilience” award by Professor Gill Knight.

Well Done, Aravind!

To Celebrate

August 9th 2024

With the gift of a free book from us to you!

With a huge thank you to the SaTH “Small Things Make a Big Difference Charitable Fund.”

(while stocks last)

For more information PRH: 4440 or RSH: 2512

Collect your gift book on August the 9th from either of the Health Libraries 8.30am - 5pm Monday to Friday

There is also a ’just-for-fun’ puzzle. Pick one up at your library!

New ways of recording leave, rosters and shifts Loop will soon be replacing your employee online account.

This will affect how you view and book annual leave, view rosters, make shifts requests, or book bank shifts.

You can access your Loop account by downloading the Loop app on your mobile phone from your Google Play store or Apple Store by searching ‘Allocate Loop’, or you can use the website then click launch.

If you have any problems with accessing Loop, please contact the HealthRoster Team on: Ext. 7030 or Email sath.erostering@nhs.net

We are delighted to announce that we are marking Armed Forces Day on Wednesday 18 September.

Please do join us from 12-2pm in Captain Tom’s Courtyard, PRH and Captain Tom’s Garden, RSH on Wednesday 18 September. It is a chance to meet and show your support for these men and women who make up our Armed Forces community. We will be joined by serving personnel from RAF Shawbury and the Royal Yeomanry Army.

There will be refreshments and a raffle where you could win a family pass to RAF Cosford - a brilliant day out for all.

If you would like to support on the day, please contact Charlotte Hill by email on chill13@nhs.net

News from the League of Friends The RSH League of Friends support our hospital in so many ways. We are extremely grateful for everything they do to support us with gifting much needed equipment and providing a friendly smile and refreshments.

New opening times for the outpatients Teabar The teabar near the outpatient clinics has increased its opening hours from 8.30am-4.15pm.

Did you know?

You can get a free piece of fruit when you buy a sandwich/panini/salad with a cold, sugar free drink.

Please continue to show them your support, you might be lucky enough to chat to one of the amazing volunteers. They are at the core of what the League of Friends do and are always there to offer a touch of kindness and a friendly face to both patients and colleagues.

League of Friends Grand Summer Draw

There is still time to enter the League of Friends grand summer draw, which will take place on Thursday 22 August. Tickets are available from the League of Friends shops and all donations go toward funding equipment for the hospital.

League of Friends meet the team Kate has been volunteering for the League of Friends since January. For Kate it was the perfect step back in to work. Kate said: “My favourite thing about working in the hospital is meeting new people and being able to lend an ear to those who need to talk. I have experienced loneliness and to be able to give something back to other people who may feel alone and scared has been really rewarding.”

Harriet is one of a few employees that work for League of Friends. For Harriet working in the hospital is a bit of a family legacy. She said: ‘My nan, June Edwards worked here in the League of Friends many years ago, I am really proud that I get to do the same thing and put smiles on peoples faces when they might be having a bad day.’

The Shrewsbury and Telford Hospital’s

Nursing, AHP and Midwifery Conference 09:00-17:00 Friday 27th September, SECC

Come and join us at our conference to celebrate all of our national and international recognition days this year. Key speakers, treats and surprises throughout the day.

Key speakers include:

Also included:

+ Sepsis Survivor

+ Rock Choir

+ Sim Session

+ Shrewsbury College beauticians providing free treatments

+ Legal Services

+ various stands from different areas including unions, chaplains, art club etc

+ Psychology Hub + and more

To reserve a place (staff) please contact: sally.childs5@nhs.net

Medical Escape Room We need you!

As part of healthcare simulation week we are looking for teams of 4-6 people to take part in our escape room experience!

Who?: ALL STAFF When?: Tuesday 17th September, 1-hour time slots between 10am and 3pm Where?: Rooms 8&9, SERII, RSH How?: Email emily.thorley@nhs.net with a list of names, a team name and preferred time.

Why?: Work together as a team, have fun, win prizes!

Colleague Notice Board

R U O COL 44

O RD TEL F

22 RUANUGUST 20 th

17

REGISTRATION COSTS ADULTS £23 CHILDREN £8.50 (12 and under)

Family tickets available, see website for details

The Trust has Secure Staff Cycle Shelters at both RSH and PRH sites.

Help us make a positive difference to lives affected by cancer in our community.

17TH AUGUST 2024 APLEY ESTATE, NORTON, NR SHIFNAL, TF11 9EF

JOIN US FOR OUR 2024 COLOUR RUN Described as the happiest 5K in the world.

THE IMPORTANT BITS!

COLOUR RUN PACKS Packs include: T-shirt Sunglasses

It would be great if adults could raise £50 and children £25 but we realise this may not be possible for everyone, so however much you are able to raise is appreciated. You can raise funds from asking people to sponsor you, holding a bake sale or dress down day, or any fundraising idea you can think of!

Anyone can participate.

To sign up fill out a registration form which you will find at lingendavies.co.uk/event/telfordcolourrun2024

To access please email sath. greenertravels@nhs.net with the following details: •

• •

01743 492396 lingendavies.co.uk

Type of bike ie hybrid, commuter, racer, mountain, folding, ebike colour and brand.

Where you intend cycling from?

District (Gains Park / Hadley).

Contact details ie department, NHS email & Ext number.

Location RSH/PRH

Lingen Davies Cancer Fund CIO Registered Charity Number 1160922.

WALK

Available at Shrewsbur y and Telford Health Libraries.

For more resources visit us online at: https://www.librar y.sath.nhs.uk

&

TALK

Join us on the last Tuesday of every month outside Stretton House, RSH at 12pm for a 30 minute walk and talk.

No reason needed! We’re here to offer a listening ear and kindness. Get out into nature and boost your health & wellbeing. All are welcome.

For more information, please contact jules.lewis@nhs.net, carla.webster@nhs.net or penny.watson@nhs.net

F F A ST RY E T T O L

10 cash prizes every month!

ULY J r o f s r e n n Wi 1st £500

Why not join our lottery? n

Maggie Daviso

2nd £250

Payment will be deducted from your salary; winnings are paid into your salary the following month

t, Microbiology

Tracey Bennet

2nd £250

hology Blood

Pat Thomas Roker

3rd £100

Science

E CYPU

Ellie Smith, A&

3rd £100

illofacial

dontics & Max

rtho Sarah Perks, O

3rd £100

50% of profits are given out in prizes and the other 50% is adding to our Small Changes Make a Big Difference Fund all of which is spent on items for staff.

The SaTH Small Things Make a Big Difference Fund aims to improve the working environment and amenities for all employees.

r

Danielle Walke

Click here to download the T&C’s and enter the staff lottery

4th £50

d 11 Sue Rigby, War

4th £50

tion , Medical Educa Yvonne Draper

4th £50

Colin Bernard

ients

Brewer, Outpat

4th £50

Jane Wilde

Thank you

Recently my father was rushed to ICU from the Gobowen Hospital in Oswestry. He was very ill with a bacterial infection similar to meningitis. On behalf of all my family, especially my

mother and brother I would like to thank you deeply for the care and attention afforded to my dad during his stay. I wish I knew everyone’s name so I could list them personally, but Dr Raj and Staff Nurse Ben we will never forget you.

Please keep doing what you do, it’s not a job for you guys, it’s a calling!