Al Anderson, Founder of Al Anderson’s Source for Sports, Saskatoon
ASuccession “Shoein” For Success Planning means
Alplanning Anderson’s has been Saskatoon’s go-to source for success for sports for over 60 years pg. 8 pg. 23
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Featured Articles Al Anderson’s - A “Shoe-In” For Success Pg. 8 Cover Story
Setting New Year’s intentions, not resolutions Pg. 7 Kelly Bode, Chair of the Saskatoon Chamber Board of Directors
Three insights I learned from Betty-Ann Heggie Pg. 13 By Andrea Hansen
Saskatchewan Rush: Fans are #1 Pg. 14 SaskTel Sports Centre sets the standard for sporting facilities in Canada Pg. 18
Al Anderson’s, Page 6. Image: Grant Romancia Photography
Board of Directors for the Greater Saskatoon Chamber of Commerce Chair Kelly Bode - WMCZ Lawyers. 1st Vice-Chair Peggie Koenig - Koenig & Associates. 2nd Vice-Chair Paul Labbe. Past President Jason Yochim - Saskatoon Region Association of REALTORS®. Executive Sandra Ribeiro - Canadian Light Source Inc. Bill Cooper - PotashCorp. Stacy Dybvig - ICR Commercial Real Estate. Usha Kapoor - Park Town Hotel. Linda Exner - PCL Construction Management Ltd. Deborah Meyers - Saskatchewan Polytechnic. Karl Miller - Meridian Development. Chris Sicotte. Brian Skanderbeg - GFG Resources Inc. Trevor Thiessen - Redekop Manufacturing. Chris Woodland - MLT Aikins.
Darla Lindbjerg, CEO Kendra Cruson, VP Business Development & Member Experience Roz Macala, Executive Secretary Terri Eger, Events and Communications Director Terry Lawrence, Administrator Kevin Meldrum, Marketing Director Linda Saunders, Bookkeeper
Canadian Publications Mail Agreement No. 40052085 Return Undeliverable Addresses to: Greater Saskatoon Chamber of Commerce 104-202 4th Avenue North, Saskatoon, SK S7K 0K1 Publisher: Kevin Meldrum - Marketing Director
Cover Image by Grant Romancia
Staff Writer: Terri Eger - Events & Communications Director Photographer: Grant Romancia
BUSINESSViewis a publication of the Greater Saskatoon Chamber of Commerce 104-202 4th Avenue North, Saskatoon, SK S7K 0K1 Phone: (306) 244-2151 Fax: (306) 244-8366 Email: firstname.lastname@example.org Website: www.saskatoonchamber.com Twitter: @stoonchamber Feedback on articles is invited, but views expressed in BUSINESS View are those of contributors and are not necessarily endorsed by, or are policy of, the Greater Saskatoon Chamber of Commerce or its Board of Directors. We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions.
BUSINESS VIEW SASKATOON DEC/JAN 2017/18 3
The Saskatoon Chamber Welcomes our New Members this month 101302247 Sask Ltd. Rental 38 Capital Cir, Corman Park Phone: (306) 651-1272 Chris Mozell Crane rentals 614225 Saskatchewan Ltd. Rental / Property Management Phone: (306) 664-2546 Harley Allen Real estate holding and property management group head quartered in Saskatoon. Archibald, Tom Individual Members Aspen Films Jenkins Media Video / Film - Productions / Equipment 220 20th St W, Saskatoon Phone: (306) 380-9716 Evan Jenkins Film production for business marketing. Can-Seed Equipment Ltd. Agricultural Implements 332 Packham Ave, Saskatoon Phone: (306) 244-2285 Jason MacNevin / Tenesha Paproski Candle Lake Golf Resort Golf Clubs / Courses 1 Fairway Dr, PO Box 118, Candle Lake Phone: 1-306-929-2211 Don Ludwig Conference centre; golf course; RV park; cabins; marina. Choice Payment Solutions Business Services Phone: (306) 384-2345 Nelson Crowder Choice Payment Solutions is a local company dedicated to its customers. We provide point of sale solutions to all industries of business. Coaching Confidential Inc. Consultants - Employment / Training Phone: (306) 551-8597 Greg Wensel Colliers International Real Estate - Commercial 728 Spadina Cres E, Saskatoon Phone: (306) 664-1205 Ward Edwards / Kriti Kolenick / Tom McClocklin Colliers is the largest real estate services company in Saskatchewan. As an industry leading global firm, Colliers provides a full range of services to real estate occupiers, owners and investors. Country Inn & Suites By Carlson Hotels / Motels 617 Cynthia St, Saskatoon Phone: (306) 934-3900 Jan Olson
BUSINESS VIEW SASKATOON DEC/JAN 2017/18
Dancers Edge Health & Fitness 1-521 Neufeld St, Warman Phone: (306) 651-7570 Sabrina Irvine Dancers Edge is a dance and fitness studio located in Warman SK. The studio was established in 2012.
Heather Fritz Real Estate & Photography Real Estate - Residential 146 Candle Cres, Saskatoon Phone: (306) 292-2323 Heather Fritz Dynamic sales in Real Estate with a strong background in marketing and customer service.
Deftways Ltd. Investments / Venture Capital 802 Saskatchewan Cres E, Saskatoon Phone: (306) 652-8041 Brian Eidem
Hilton Garden Inn Saskatoon Downtown Hotels / Motels 90 22nd St E, Saskatoon Phone: (306) 244-2311 Carol Thurmeier
Ellen’s Whole Body Health Ltd. Health & Fitness 507 Nelson Rd, Saskatoon Phone: (306) 477-3504 Ellen Forsythe Alternative health store providing supplements, foods, alternative therapies and alternative products.
Ideas Inc. Business Development / Information Services 120 Sonnenschein Way, Saskatoon Phone: (306) 653-2007 Depesh Parmar Ideas Inc is Saskatchewan’s largest business incubator located in Saskatoon. We help launch and grow startups by offering space, business coaching and mentorship.
Enerjet Transportation Industry 219-1440 Aviation Park NE, Calgary Phone: (403) 648-2863 Michael Holditch Enerjet is a charter based airline focused on reconstituting itself to become Canada’s first true ‘’Ultra-Low-Cost Carrier’’ providing national airline coverage within Canada and abroad. Epic Alliance Inc. Investments / Venture Capital 510 Avenue M S, Saskatoon Phone: (306) 665-4663 Rochelle Laflamme We are real estate entrepreneurs. We are about passion, people & properties. We have formally educated ourselves on how to become experts in the real estate investment field. Evershine Construction Construction AND Contractors 211C-3521 8th St E, Saskatoon Phone: (306) 219-1000 Maninder Gill Evershine is a proficient construction company which outclass in construction of custom build homes, interior designing, construction management and commercial construction. Fancy Creative Studio Graphic Design 303-701 Broadway Ave, Saskatoon Phone: (306) 321-5121 Taylor Pfeifer Fancy is a creative studio with a discipline in branding, graphic design, and web. Heart and Stroke Foundation Non-Profit Organizations 26-1738 Quebec Ave, Saskatoon Phone: (306) 500-6016 Pamela Hujber
Impact Diesel Performance Inc. Automobile - Parts / Repair / Maintenance AND Trucks - Parts / Repair 4002 Burron Ave, Saskatoon Phone: (306) 649-3835 Cindy Parker / Joe Parker Inspirata Consulting Consultants 402-431 4th Ave N, Saskatoon Phone: (306) 203-9426 Danielle Wildfong People-first focused consulting and growth strategies. J.S. Gauthier Creative Services Inc. Video / Film - Productions / Equipment AND Home-Based Business Phone: (306) 371-8722 J.S. Gauthier J.S. Gauthier Creative Services produces and provides assistance in the creation of art work, specializing in video production, 3D rendering, public art and more. Jacuzzi Premium Home Leisure Retail - Hot Tubs / Pools / Outdoor Leisure 101 Idylwyld Dr S, Saskatoon Phone: (306) 955-5466 Rick Griffith K. Sutherland Architect Ltd. Architects 110-303 Pacific Ave, Saskatoon Phone: (306) 500-3042 Nathalie Krauss Architecture Firm Kavia Auto Body Inc Automobile - Paint / Body Repair 90 33rd St E, Saskatoon Phone: (306) 242-2733 Dean Horvath / Raj Kavia We are a family owned and operated company that has served people all over Saskatchewan for over 34 years. We have gained a reputation for excellence and quality and are considered industry leaders.
The Saskatoon Chamber Welcomes our New Members this month The Link Office Hub Property Management 110-345 4th Ave S, Saskatoon Phone: (306) 244-5465 Kendra Rodych We offer our members 15 furnished private offices, an open dedicated desk area, shared boardroom/meeting room, reception, full kitchen and lounge in a great downtown location overlooking the river. The Local Kitchen Ltd. Food Processors / Distributors 115-123 Ave B S, Saskatoon Phone: (306) 244-1070 Caitlin Olauson The Local Kitchen is a food business incubator; providing a commercial kitchen rental space, along with business supports. TLK also has a small retail shop and host’s classes, workshops, and events. Med Hack Enterprises Incorporated Other Services Phone: (306) 541-2353 Adam McInnes Student-run nonprofit that organizes healthcare hackathons, and operates as an inter-professional experiential learning opportunity for students on the planning team. Meredith-Flister Law P.C. Ltd. Legal Services 301-310 Tait Cres, Saskatoon Phone: (306) 541-7164 Christina Meredith-Flister Legal Services, Administrative Law, Corporate Law & Governance, Family Law, Immigration Law, Wills & Estates. Mid-West Group of Companies Real Estate - Commercial 100-450 2nd Ave N, Saskatoon Phone: (306) 933-4838 Trevor Jacek / Ken Achs Commercial real estate development, investment and property management. Morin, Emmanuelle Individual Members North Country Customs Equipment Repair / Maintenance / Mechanics 38 Capital Cir, Corman Park Phone: (306) 651-1272 Chris Mozell Heavy Duty Mechanics / Repair Off Side Hair Zone Hair Stylists 2-1104 Central Ave, Saskatoon Phone: (306) 974-8170 Arlene Wicinski Saskatoon’s Premiere Men’s Only Grooming Lounge dedicated to giving men and boys the best in a grooming experience. Not just a haircut but a grooming experience. Ready Set Baby Planners Retail 10-741 7th Ave N, Saskatoon Phone: (306) 665-2229 Debbie Oesch Retail baby boutique carrying all baby gear, furniture and clothing. We also provide classes for parents and children on site.
REFINED Advertising / Public Relations 3440 Balsam Grove, Regina Phone: (306) 222-7102 Crystal Reich Publishing and Multi-Media service company. Salon Vibe Cosmetic / Esthetic - Services / Supplies AND Hair Stylists 509 Nelson Rd, Saskatoon Phone: (306) 668-2252 Loni Saggs Sam’s Electric - Home Renovation & Repair Electrical Contractors / Equipment / Services AND Home Builders / Renovations 3-630 45th St W, Saskatoon Phone: (306) 384-2438 Shelby Hrytsak Family owned business that for 33 years has been providing electrical and home renovation and repair services and installations to Saskatoon and surrounding towns residences. Saskatchewan Association of Immigrant Settlement and Integration Agencies (SAISIA) Non-Profit Organizations 104-407 Ludlow St, Saskatoon Phone: (306) 651-4390 Sylvia Waterer SAISIA is the voice of immigrant and settlement agencies to the federal, provincial and municipal governments, the community and the public. Saskatoon Cycles Associations / Clubs / Organizations PO Box 9482 Stn Main, Saskatoon Phone: (306) 664-3908 Cathy Watts Saskatoon Cycles advocates for a city in which cycling is a viable year-round mode of transportation that is safe and convenient, fostering a healthy, economically vibrant, and creative city. Special Olympics Saskatchewan Saskatoon Non-Profit Organizations 407 Cumberland Ave S, Saskatoon Phone: (306) 934-2402 Ruth Exley Special Olympics is dedicated to enriching the lives of individuals with an intellectual disability through active participation in sports. Speech Language Network, Ltd. Communications AND Education / Training 101-1132 College Dr, Saskatoon Phone: (306) 933-3222 Kara Broks The Speech-Language Network offers professional, personalized speech-language therapy and language services to children, teens and adults in Saskatoon and surrounding areas. Tradebank Saskatoon Business Services 210-820 51st St. E, Saskatoon Phone: (306) 668-7233 Kim Groff Business to Business Barter Exchange Network.
Travelodge Hotel Saskatoon Hotels / Motels 106 Circle Dr W, Saskatoon Phone: (306) 242-8881 Cam McDonald Tuff Turf Growers Ltd. Landscape Services AND Agricultural PO Box 9 RR 3, Saskatoon Phone: (306) 384-5644 Darryl Porter Family owned and operated turf farm serving Saskatoon and province since 1979. Producers of high quality irrigated turf. U of S - College of Medicine University Of Saskatchewan Box 19 5D 40 Health Science Bldg, 107 Wiggins Rd, Saskatoon Phone: (306) 966-2673 Anne-Marie Cey / Gail Shivak Van Norman Developments Inc. Real Estate - Residential 3-2220 Northridge Dr, Saskatoon Phone: (306) 221-7722 Jack Van Norman Viahera Eco Friendly Products Corp. Retail - Gift & Novelty Phone: (306) 881-9525 Jeanny Buan Viahera is an eco friendly fashion brand that inspires women to explore more, dress up more and LIVE more! Wells Interiors Inc. Construction 1140 8th St E, Saskatoon Phone: (306) 653-5440 Joanne Henke / Scott Paisley / Jeff Wells Specializing in commercial construction and renovation services from design to completion. West Wind Aviation Air Transportation - Maintenance / Service / Training 3A Hangar Rd JGD Airport, Saskatoon Phone: (306) 652-9121 Dennis Baranieski / Darla Bessette Established in 1983, West Wind Aviation offers a diverse range of aviation solutions to safely meet your corporate or leisure travel needs. Western Producer, The Agricultural AND Publications / Publishers 2310 Millar Ave, Saskatoon Phone: (306) 665-3544 Shaun Jessome / Mike Raine / Sharlene Tetrault Canada’s largest agricultural media outlet. XL Enterprises Business Services Phone: (306) 569-1354 Darci Lang Darren and Darci Lang are Saskatchewan based speakers/trainers that can help your group feel happier, less stressed and more productive on the job.
BUSINESS VIEW SASKATOON DEC/JAN 2017/18 5
The only constant is change Whether you are responding to new tax legislation, expanding into new markets, or planning to sell your business, you are facing changes or making them happen. In business, we know that if you stay the same, you will fall behind. Our professional advisers use their local experience and KPMG’s global resources to help businesses like yours navigate through uncertain times. Let us help you embrace change and forge ahead. Contact one of our professional advisers today at 306-934-6200. KPMG LLP River Centre 500 – 475 2nd Avenue South Saskatoon, SK kpmg.ca
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From the Board of Directors
I resolve, therefore I fail Setting New Year’s intentions, not resolutions The time has come – we’ve made another trip around the sun and, once again, it’s time to think about those New Year’s resolutions! [Collective groan heard from readers everywhere.] We will buy expensive gym memberships, resolve to eliminate all gluten and refined sugars from our diets, vow never to drink, smoke and/or swear again or set a specific net profit for our business to attain in the coming year. Few would say that any of these resolutions are bad, but they are usually too daunting to bite off in one chunk, too black and white or simply doomed to failure for having no plan in place by which to achieve them. So why not be a little easier on ourselves in 2018 and set intentions rather than resolutions? It’s not a cop-out, honest. Resolutions concentrate on specific results, which are in turn typically based on the problems or shortcomings that we perceive as needing to be fixed. Their foundation is what we feel we should be, do or have that we aren’t, don’t or lack. When we don’t achieve the exact outcome, we have necessarily failed. In other words, resolutions often have negative connotation. With intention-setting, the goal is still to better ourselves, but it changes the focus away from the result to why we want to achieve particular goals and how we want to feel, live or work. It is the process that matters, allowing us to be flexible as circumstances change throughout the year and opening the door to achieving success in many different ways. The undertone is positive. An easy example: rather than resolving to lose five pounds per month (and when that doesn’t happen in January, abandoning the cause altogether) instead think about how carrying less weight would make you feel or what the underlying reason is that you want to lose weight. Perhaps it is to be able to play with your kids or avoid certain health concerns. When the why becomes clear,
there is guaranteed to be multiple ways to support that why, which will increase the chances of success. Professionally, instead of setting the resolution that you need to land that one big client, think about why that may be your goal. Is it financial security? Is it the exposure it may give your business? Again, working from the intention will help you be intentional all year through, and rather than picking that one single thing to measure your success, perhaps the intentions can be satisfied by taking on a new project that moves you out of your comfort zone or mentoring a young business person. To give a personal example, in early 2017, I set the intention of making sure my clients know that they are important to me. Providing them with sound legal service is obviously a big part of that, but this intention can be fulfilled in so many other ways – by being accessible, speaking in non-legalese or, one of my personal favourites, by celebrating their amazing successes. I consciously do this by sponsoring events, acknowledging their public speaking engagements or awards or sending cards on the anniversary dates of their business purchases. Such recognition is always received positively, with surprise and feeds my stated intention. This brings up my last point. We can’t, of course, just sit on the couch and send intentions into the universe and expect
By Kelly Bode, Partner, WMCZ Lawyers & 2017/18 Chair of the Saskatoon Chamber Board of Directors
success. Action and accountability remain vital parts of the equation, but shifting from resolutions to intentions simply allows us to be kinder to ourselves in how we do the math: By naturally forcing us to reflect on actions that will grow us personally and professionally rather than forcing us into an all or nothing game.
Kelly Bode is a partner with WMCZ Lawyers in Saskatoon, and Chair of the Greater Saskatoon Chamber of Commerce Board of Directors
BUSINESS VIEW SASKATOON DEC/JAN 2017/18 7
Left to Right: Chris Nomeland, Brett Baron, Al Anderson and John Linklater of Al Anderson’s Source For Sports in Saskatoon. Image: Grant Romancia
“The entrepreneurial world offers unlimited opportunities for those who choose to participate.” - Al Anderson
A “Shoe-in” for Success
Al Anderson’s has been Saskatoon’s go-to source for sports for over 60 years By Terri Eger Events & Communications Director, Greater Saskatoon Chamber of Commerce
If you ask Al Anderson what the secret behind his business success is, he’ll tell you it came down to one product – shoes. Converse shoes to be specific. And luck. “I was in the right place at the right time,” Anderson said near a display of sport shoes lining a wall in the store that still bears his name. “You have to have some luck to make it.” It’s evident early on in our visit that luck only played a small part in his success. In his extremely humble way, Anderson tells the story of the business he started 60 years ago. It’s a story that keeps the listener captivated. A story that ignites a fire in an entrepreneur’s heart. Anderson and his new bride, Joan, came back from their honeymoon in 1955 to learn the building supplies business he had been working for was closing. Rather than give up and look for employment elsewhere, Anderson saw an opportunity. “We had customers from the company that closed who had ordered windows and we had good contacts with our suppliers so I thought, ‘I could do that.’” Selling windows under the name Construction Equipment Sales soon expanded into other products including sporting equipment such as basketball backstops and the name was changed to Athletic Equipment Sales. Anderson had been an avid basketball player and was coaching at the University of Saskatchewan at the time and soon realized the sporting world provided him with an opportunity – enter the Converse shoe. “At the time, the shoe to have was Converse. If you played any type of basketball you wanted Converse shoes,” he said. It was the early 80s and getting Converse shoes wasn’t an easy task. Anderson contacted the Converse shoe company in Malden, Massachusetts and became the only retail store in Western Canada that carried the brand. “Basketball teams would come from all over Western Canada to compete in Saskatoon and when they were here they’d come to our store and buy shoes,” he said. With the success of the shoe sales Anderson realized there was a natural fit for other products in his store. “Everyone wanted tube socks to go with the shoes so I made some calls and found a supplier for socks and everything just grew from there.” While Anderson will attribute the decision to luck, it’s
clear there is more to it than that. At the time Anderson listened to his customers. He was out on the floor interacting with them and really listening to what they wanted. It was a key trait of the staff then and it continues to be a key today. Under the slogan “We Know Our Stuff” Al Anderson’s Source For Sports provides customers with assistance and knowledge on their products and services. “We don’t sell people anything they don’t need,” explained GM and Partner John Linklater. “Parents will come in thinking their child needs new skates and sometimes they just need to have an area punched out or pads put in to make them fit properly. We want our customers to be happy and well cared for.” “We outfit our customers with what they need and only what they need.” By listening to their customers and sharing their expertise on the team sporting equipment they specialize in, Al Anderson’s customers can rest assured that they are being well taken care of. It’s true that they do know their stuff but Linklater admits that it wasn’t always that way. “There was a time when we carried fishing gear and I couldn’t tell customers what lure was working today at Candle Lake,” he said. “We decided it was time to get back to what we know best.” It’s a model that has worked out well for the business which has a justified reputation for helpful advice, friendly staff and quality products. These basic concepts have been the foundation for the business from the beginning. Over the years, Anderson continued to look for opportunities and the store expanded to include additional stores throughout Saskatoon. At one time Al Anderson stores could be found in four different locations throughout the city, and had also recently purchased Birney’s Sports Center. “We found that we were training strategic staff in our main store and then we’d send them off to start work at another store and it meant we didn’t have the best people Continued on page 16... BUSINESS VIEW SASKATOON DEC/JAN 2017/18 9
RBC and Sask Polytechnic help students prepare for future of work During a November Saskatchewan Polytechnic Business and Industry Dinner, president and CEO, Dr. Larry Rosia, announced that the RBC Foundation is donating a $100,000 gift as part of RBC Future Launch, a 10-year commitment to unlock the potential of young people and prepare students for the future world of work. “RBC’s significant gift supports our vision of meeting student and market needs, making us
globally recognized as the first-choice polytechnic in Canada,” says Rosia. “This investment will help Sask Polytech prepare our students with skills for the future—skills that will enable them to make complex decisions, think critically and creatively, apply entrepreneurial concepts to their work, and appreciate the dynamics of working within a team structure.” The workforce of tomorrow will require such skills to meet the challenges and opportunities of rapid change and technological disruption,
experts say. The RBC Foundation gift will help Sask Polytech launch a pilot project to create assessment tools and curriculum focused on evaluating and addressing the soft skills needed for the workforce of the future. Many students know their future will be defined by disruption. Sask Polytech’s pilot project will help develop tools for students and employers to retool, rethink and rebuild as the age of disruption takes hold. More information on RBC Future Launch can be found at www.rbc.com/futurelaunch
Made in Saskatchewan Carbon Emission Reduction Plan On December 4, 2017, the Saskatchewan government announced their Made in Saskatchewan Carbon Emission Reduction Plan at the legislature in Regina. This plan addresses climate change and carbon emissions for our province. In contrast to the federal government’s prescriptive regulatory approach that focuses on utilizing a taxation scheme to reduce carbon emissions, the Saskatchewan government’s plan involves working with industry to ensure flexibility through a sector-specific regulatory approach that is not based on any form of carbon taxation. The Saskatchewan government’s plan will curb emissions and prepare our province for the reality of changing environmental conditions.
BUSINESS VIEW SASKATOON DEC/JAN 2017/18
The plan is slated to go into effect in 2019 and will reduce emissions by between forty to fortyfive percent (based on 2015 levels). The Greater Saskatoon Chamber of Commerce supports the government’s announcement today; continuing to oppose a carbon tax and instead implementing sector-specific output-based performance standards on firms emitting more than 25,000 tonnes of CO 2 e per year. According to their plan, the province will use resilience as the key indicator of climate action. Several policies have been developed in five key areas of focus. These focus areas include: • Natural systems • Physical infrastructure
• Economic sustainability • Community preparedness • Measuring, monitoring and reporting The government’s next steps are to make their proposed plan actionable through collaboration with industry and other stakeholders, proclaim or amend enabling legislation, release additional documents for consultation, refine the plan, release regulations and guidance documents, establish reporting structures and begin implementation. For more information visit: https://www. saskatchewan.ca/government/news-andmedia/2017/december/04/climate-changestrategy
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BUSINESS VIEW SASKATOON DEC/JAN 2017/18
Three insights I learned from Betty-Ann Heggie By Andrea Hansen Business Advisor, Sutton Financial Group
Betty-Ann Heggie is Former Senior VicePresident with PotashCorp, Principal of Betty Ann Heggie Womentorship Foundation, Corporate director and professional speaker, Blogger for Huffington Post, Philanthropist and mentor. To a young professional woman, BettyAnn Heggie was a tremendous role model (she held rock star status in my mind), but she seemed unreachable to me. I had heard her speak a few times and knew a bit of her story, which intrigued me even more. I knew she grew up in small town Saskatchewan and her dad was a small business owner, similar to my own upbringing, but what led to her success? When an opportunity arose to join the BettyAnn Heggie Womentorship Program, I knew I had to be part of it and joined as protégé that first year. This chance to be part of the program and actually meet Betty-Ann was a quick decision that ended up having a significant impact on my career path and leadership development. Betty-Ann has an incredible presence and confidence when she enters a room. Now even after I have gotten to know her I am still in awe of how she commands a room and I’m even at a loss for words around her sometimes (which is unusual for people who know me!) She will probably laugh when she reads this, but it’s true! I’ve learned so much from her, but I share these
three insights in the hope that you can apply them to your own life and business. 1. Know thyself . You can’t help but notice that Betty-Ann lives her authentic self. Listening to her stories, she is vulnerable and open in sharing the lessons she’s learned, even the painful ones. During workshops, she participates in role-plays and will always go first. I think in doing so, she sets the tone and gives that permission needed for others to be vulnerable and really get to “know thyself”. 2. The art of storytelling. Betty-Ann is an incredibly gifted storyteller and the impact of those stories is profound. When you are with her, you want to have a notebook and pen! The first story you need know is your own story. From Betty-Ann, I learned of the “The HERo’s Journey” and it was transformational. You are the author of your story. What chapter are you crafting in your story right now? The lessons I learned gave me the confidence that I was the author of my fate. Send me a message if you would like my hand-written copy of “The HERo’s Journey,” but fair warning: reading my handwriting is part of the mystery!
with her time and money, but her generosity is by no means frivolous. What I have learned from Betty-Ann is what it really means to be a philanthropist. Her generosity goes deep to the root of something she is passionate about seeing change. If you have money, it’s easy to give. If you have time, it’s easy to give. Is your generosity for the love of humanity or for your own satisfaction? What change do you want to see in the world? This year marks my first year as a mentor in the Betty-Ann Heggie Womentorship Program and I thrilled to be part of the program again and it feels like it’s come full circle. I’ve realized now that Betty-Ann is not unreachable, but purposeful and passionate, which she would expect you to be too. Thank you Betty-Ann Heggie: the mentor, the storyteller, the philanthropist. I look forward to the next chapters in your Rock Star story. Watch for the next, “3 Insights I Learned from Greg Sutton”. Andrea Hansen, B.Comm., CFP®, GBA, is a Business Advisor, Educator and the Creator of the SFG Employee Engagement Wheel. She can be reached at 306-934-5540 or andrea. email@example.com
3. Be the change you want to see. Betty-Ann is an extremely generous individual,
BUSINESS VIEW SASKATOON DEC/JAN 2017/18 13
Saskatchewan Rush: Fans Are #1 By Terri Eger, Images by GetMyPhoto.ca
#90 Ben McIntosh, Saskatchewan Rush
Rush fans stand for anthem, June 10th 2017
BUSINESS VIEW SASKATOON DEC/JAN 2017/18
Relocating a sports franchise to a new city is a risky venture but it’s a gamble that has paid off with extreme measures for the Saskatchewan Rush. “Moving to Saskatoon has been incredible,” said Brandon Urban who takes care of Media Relations with the team. “The DNA of folks in Saskatchewan and Saskatoon is that their loyalty and passion for their sports teams is unparalleled. They have exceeded all expectations.” Bringing in a league champion team makes it easy to attract initial attention and the fact that the team has gone on to bring league and western championship titles to Saskatoon certainly helps. “Winning is the secret sauce money can’t buy,” said Urban who expects the competitive edge the Rush has to continue. The Rush is heading into its third season in Saskatoon with a strong roster and coaching staff. The official home opener is booked for December 23
Rush Huddle, June 10th 2017
against New England and is sure to be a great game. As anyone who has attended a game can tell you, the energy in the building during a Saskatchewan Rush game is at the extreme. “We strive for our game experience to be above all else,” said Urban. “It’s very different from other sporting events. The music is on during the entire game and the Crush team is there to get the crowd excited between plays.” “Every game is an extra special experience.” Theme nights in previous seasons have been popular and the team is already gearing up for Ladies’ Night, Military Night and a night in support of the Jim Pattison Children’s Hospital. The Rush’s support for the Children’s Hospital is being expanded this year to include a limo ride to games to and from Ronald McDonald House. Community initiatives are important to the franchise which has also purchased a Rush monster truck that can be seen across the province at various community events. “After every game our team members sign autographs for the fans,” said Urban. “We know people work hard for their money and when they choose to spend it with us we want to thank them for that.” Last year the lacrosse games sold out the SaskTel Centre in all but one or two matches with an average attendance of 14,921 people. “It’s really a big house party at every game,” said Urban. The upcoming season includes nine regular season home games and the team is confident it will once again add playoff rounds to that schedule. Rush fans are continuing to support the team through season
Rush Superfan, Kelvin “Rush Hulk” Ooms
ticket sales which currently sit at 9500 sold. The team has decided to cap that number at 11,000 to ensure additional fans can get tickets to individual games. There are also 650 luxury suite tickets sold out for every game with a huge luxury suite waiting list for Rush games. The demand is at a level of some of the most successful NHL and NBA teams. “The 1.2 million people with a Saskatchewan address are all partners in the Rush organization,” said Urban. “The fans in Saskatchewan are truly number one.”
Oh Canada at Saskatchewan Rush Game, June 10th 2017 BUSINESS VIEW SASKATOON DEC/JAN 2017/18 15
“Al Anderson’s” cover story continued from page 9 together in one place,” said Anderson, but it was a strategy that wasn’t working well . “We decided we needed a single destination location, an exciting new concept offering expanded product lines and greater selection, and that it should include some independently owned sports related businesses all under one roof. This became Al Anderson’s Super Sport City and opened in October 1985. It was one of the first of its kind in the country and was favourably recognized by the industry.” “People couldn’t believe that we were doing this in Saskatoon,” he said. The move allowed the business to grow and expand while providing customers with a quality experience. Over the years the business expanded into additional areas with partner businesses supplying customers with items such as hunting and fishing gear and even cigars for a time. While these lines were discontinued another product offering has continued to grow. The custom apparel line was originally brought into the store by an outside vendor and over the years was incorporated into the business. Today teams of all shapes and descriptions can get their uniforms, coats, sweaters and much more through the specialized service offered by the store. “Your team can be anything from a hockey team made up of kids to an office team heading to corporate events or giving prizes at a golf tournament,” said Linklater. Again the business has changed to meet the needs of the market while remaining true to the core value of serving its customers. Whether the individual coming through the door is a familiar face or a brand new visitor, they are always welcome. The friendly staff and positive vibes you feel as you enter are clear. “The staff is like family,” said Linklater. “They hang out after work and play on sports teams together. We’ve got each other’s backs.” That camaraderie is clear between 16
BUSINESS VIEW SASKATOON DEC/JAN 2017/18
Image: Grant Romancia
the three partners who, along with Westbridge Capital Inc., took over the business from the Anderson family five years ago. Linklater has been with the business for 25 years and his partners Chris Nomeland and Brett Baron have been with Al Anderson’s for 12 and 9 years respectively. Today Anderson is a member of the board that provides advisory service to the partners. “They still let me hang out here,” said Anderson downplaying his part, while the new owners give him the full credit he deserves. It’s clearly a matter of the veteran player assisting the novice and giving them an opportunity to shine. “These guys have done one heck of a job,” said Anderson of the new leadership team. “They have taken all the good things of the company and made it even better.” The new leaders are equally as humble as their predecessor and it’s clear that the respect flows both ways. To wrap up Anderson said, “My name may be on the marquis but this has truly been a Family Affair. My wife Joan, and children Jackie, Judy, Karen and Kirk were all major players in our success. They were the glue that kept it all together.” As our time draws to a close and we reluctantly leave the conversation, Anderson heads back out onto the floor of the store. He interacts with the staff
and customers in a warm and welcoming way. He has attracted quality people to his staff over the years and as he passes the ball to the new team his legacy will continue with the culture he has developed. Luck had nothing to do with that. For more information visit www.alandersons.com Al Anderson Only Canadian to Lead National Sporting Goods Association Al Anderson was looking for new opportunities and products for his store when he headed to an industry trade show in Houston, Texas in 1977. The new Astrodome had just opened and 35,000 retail and industry buyers were attending the event. Perhaps the most important connection Anderson made during his visit was with the National Sporting Goods Association, who were the operators of the show. His charisma and passion for business soon set him apart and he was asked to run for the only seat available to Canadians on the board of the NSGA. Anderson claims that he didn’t win the position but rather his competitor from eastern Canada lost. That might arguably be the case but the fact that Anderson was elected to be the first Canadian President of the board of NSGA had nothing to do with luck. “I had the good fortune to serve our industry for seven great years and to work with world leaders like Bauer, Spalding, Wilson, Nike and Rawlings and many others. It was a good run!” he said humbly.
Members in the News
Saskatoon-based Crestline Coach awarded $23.7M contract for new ambulances Crestline Coach, a global leader in ambulance and specialty vehicle manufacturing, has secured a multiyear deal with BC Emergency Health Services (BCEHS). Manufacturing is currently underway at Crestline’s production headquarters, situated in Saskatoon, SK with delivery scheduled to begin early 2018. BCEHS is a long-standing customer of Crestline Coach, purchasing over 750 ambulances and specialty vehicles since 1995. Crestline and BCEHS worked closely to develop two prototypes to meet BCEHS’s urban and rural fleet needs. The prototypes are similar in design to BCEHS’s existing fleet; however, the new models incorporate several unique and distinct features that will enhance paramedic and patient safety, along with ergonomics and fleet efficiency. Examples of the enhancements include, but are not limited, to: Safety: Crestline’s roll-cage body construction will greatly improve paramedic and patient safety. Based on Crestline’s exclusive “roll bar” technology, the modular body has superior crash worthiness in “all
axis” directions. In the event of a major accident, the roll over protective structure provides BCEHS’s paramedics and patients with the utmost protection. A new style of emergency lighting will be adopted for the purpose of increasing off axis visibility of the ambulance while travelling to the scene of an accident or transporting a patient to the hospital. Ergonomics: Through human factors testing and feedback from BCEHS, modifications to the interior body will enhance the ergonomic environment for paramedics, specifically improving access to critical equipment and providing larger storage volume for vital supplies. “Green” element: Through a trial run, select ambulances will be outfitted with solar panels to measure the impact on the fleet’s efficiency. The solar panels will capture energy from the sun, directly converting abundant energy into electrical energy. This newfound energy assists in powering lifesaving equipment onboard, as well as the conversion batteries, which will result in less maintenance and help improve fuel
economy. “Keeping our ambulances up-to-date, refurbished and replaced in regular rotation ensures our fleet is in good working order and as safe as possible for our patients and staff. We’re pleased to be partnering once again with Crestline in these efforts,” said Barb Fitzsimmons, Chief Operating Officer, BCEHS. After its successful bid in an RFP public tendering process, Crestline will support BCEHS in its ongoing replacement of approximately 70 ambulances every year. Over the coming months and years, Crestline and BCEHS will continually evolve the ambulances, ensuring the vehicles meet the changing needs of BCEHS paramedics and patients. Crestline will work hand in hand with BCEHS to support their vision of being international leaders in healthcare innovation and delivery. Crestline Coach Ltd. is a worldwide leader in ambulance and specialty vehicle manufacturing and a Canadian supplier of small to midsized buses. To learn more about Crestline visit www.crestlinecoach.com.
BUSINESS VIEW SASKATOON DEC/JAN 2017/18 17
SaskTel Sports Centre sets the standard for sporting facilities in Canada Photos courtesy of Sasktel Sports Centre
Soccer enthusiasts and supporters in Saskatoon have turned their vision into reality. Registered as a non-profit corporation in 1993, Saskatoon Soccer Centre Inc. brought together representatives of the Saskatoon & District Soccer Association (now Saskatoon Adult Soccer Inc.) and Saskatoon Youth Soccer Inc. The goal was to raise funds for the construction of a building primarily for the sport of indoor soccer and a committee was formed to take on the task. “With the help of the City of Saskatoon, the Saskatoon Kinsmen Club, organizations and individuals, the Saskatoon Kinsmen/ Henk Ruys Soccer Centre was opened for its first game in November, 1998,” said Jodi Blackwell, Chief Executive Officer of the Saskatoon Soccer Centre Inc. Since then, SSCI has been home to more than 10,000 soccer players annually. In 2003 the soccer family determined that if soccer was to continue to grow, another facility was necessary. The design and development of a second facility included two artificial grass outdoor fields as well as an indoor artificial grass field. The SaskTel Sports Centre opened its doors in 2005, and is part of a complex that is a partnership between Saskatoon Public 18
BUSINESS VIEW SASKATOON DEC/JAN 2017/18
Schools, the City of Saskatoon and SSCI. SSCI’s two parent organizations, SYSI and SAS, previously utilized only city owned grass fields for all their outdoor programs. This marked the first time soccer actually owned and operated outdoor fields. “Saskatoon is the envy of many cities that call us to find out how we are able to build such amazing facilities in our community,” said Blackwell. In addition, the city of Saskatoon regularly directs other local sporting groups to speak with SSCI regarding the structure and approach to building a sport specific facility without any allocation of tax dollars. The facility has created great opportunities for the players as well. “This development has allowed for the programming of a significant number of games on the three fields since they do not require the rest that natural, outdoor grass fields should have on an ongoing basis,” explained Blackwell. “Each artificial grass field is equivalent to four natural grass fields and are able to be utilized from April through November annually.” “Our indoor turf fields allow for a much better, more natural playing surface for our athletes to play and train on year round.” SSCI facilities are home to youth, adult and
provincial soccer league activities, including numerous games, practices, tournaments, training academies, camps and clinics. In addition, the facilities host various football leagues, camps and special events including the Kinsmen Tackle Football and Saskatoon Adult Flag Football leagues, and the Don Narcisse All Star Football Camp. Other regular users include: volleyball, ball hockey, ultimate disc, rugby, lacrosse, baseball, roller derby and various cultural, community and special events. “We have also hosted numerous local, provincial and national championships in a variety of sports,” said Blackwell. “We also offer daily drop-in playgroups for young children, walking groups for seniors, and drop-in soccer and sports programs for families.”
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The SaskTel Sports Centre also has a partnership agreement with both the Public and Catholic School Boards where high school programs utilize both indoor and outdoor fields for school programming, as well as for junior football and soccer games as part of the SSSAD program. Both facilities are designated as evacuation centres in case of emergency by the City and the Province, and have been utilized numerous times for displaced northern communities in response to fire and flood disasters. SSCI offers fun, safe and enjoyable facilities for various sporting and community needs. The two facilities boast five indoor hard court surfaces, a full sized indoor turf surface divisible into two or four smaller fields, a quarter sized indoor turf field, beach volleyball/ soccer courts and two outdoor turf fields which are used for a variety of activities. “We welcome over 1.4 million visitors annually,” she said. Visit www.saskatoonsoccer.com for more information.
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Thanks to Felix Thomas and Wayne Brownlee,
Wanuskewin Is Thundering Ahead. This year, our community launched a bold plan to renew Wanuskewin Heritage Park and to help the park take its place among Canada’s premier cultural destinations. Thanks to campaign co-chairs Felix Thomas and Wayne Brownlee – and the generosity of donors – the plan is moving forward and Wanuskewin will soon reach its full potential. For their leadership and passion, Felix and Wayne were recognized with Honoured Supporter Awards at the Association of Fundraising Professionals National Philanthropy Day Awards. We congratulate them on this richly deserved honour – and thank them for making our community a better place to work and live.
BUSINESS VIEW SASKATOON DEC/JAN 2017/18 19
Five Minutes for Business
Canada’s economy is booming - but will it last? By Hendrik Brakel Senior Director, Economic, Financial & Tax Policy, Canadian Chamber of Commerce
Boom! Canada hit 4.5% growth in the second quarter after a torrid 3.7% expansion in Q1! Sounds like growth in India, not a sleepy advanced economy. As a result, Canada’s deficit is lower than expected and the government announced additional spending. So is it time to stop worrying and pop the champagne? There are four key drivers of this bonanza: (1) export growth thanks to the oil and gas sector; (2) consumption, because Canadians continue to borrow and spend like there is no tomorrow; (3) housing which saw the biggest gains in eight years; and (4) a healthy gain in business investment. The question is whether these are likely to continue? Firstly, Canada’s exports are set to rise 8% this year, which is superb, but is almost entirely driven by oil and gas sales which are up almost 42% so far this year. If you take out the petroleum sector, Canada’s exports grew just 1%. But the export boom won’t last: the strong loonie and US weakness caused Q3 exports to fall 11.5%, while imports fell 7.1%. Net exports will be a drag on GDP growth for the rest of 2017. Consumption will also slow down in Q3. Retail sales fell two months in a row (July and August). And job growth
BUSINESS VIEW SASKATOON DEC/JAN 2017/18
slowed: just 43K jobs were created in Q3, the weakest quarter in a year, with gains entirely in the self-employment category. Private sector employment fell for the first time since 2015. Housing has been a powerful driver of growth, but the foreign buyer tax hit Canada’s largest and fastest growing real estate market in May. Toronto’s home sales have fallen 35% while prices were off 20%. The effects are likely to be temporary, as we saw in Vancouver, but will surely be felt in Q3. The star of investment spending has been the recovery in the oil and gas sector but that is also facing tough times. The National Energy Board’s expanded focus on downstream emissions has created an effective moratorium on new energy projects. TransCanada finally pulled the plug on Energy East and in the last two years, $82 billion of investment has been cancelled. So, we can expect a sharp downturn in exports and housing alongside much weaker consumption and business investment. Statistics Canada will release Q3 growth on December 1st and we expect it to be below 1%. What should we do? How do we keep growing? Look around the world - these are exciting times in tax policy! France has just embarked
on major tax reforms, with a 2017 budget that reduces or eliminates several business taxes, while lowering overall rates. The UK Government undertook a major tax reform effort last year, but backed away from the most contentious measures in April 2017. And in the US, Congressional Republicans are determined to press ahead with the biggest tax reform in 30 years, to slash the general corporate rate from 35% to 20% while eliminating certain tax credits. What is Canada doing in the midst of our trading partners’ laser-like focus on competitiveness? We’ve just spent most of the summer in a ferocious battle over income sprinkling. Instead, Canada could create an internationally competitive system of business taxation that rewards entrepreneurship, encourages businesses to invest in the technologies, skills, and capacity they need to grow, and attracts capital and highly qualified people from around the world. That would ensure Canadian growth for generations!
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Gordon and Jill Rawlinson and Rawlco Radio announce $1-million gift to new PotashCorp children’s discovery museum The new PotashCorp children’s discovery museum announced a major gift from Gordon and Jill Rawlinson and Rawlco Radio. In recognition of the gift, The PotashCorp’s children’s discovery museum has named a prominent exhibit in the main gallery “C95 Toon Town”. This donation is a part of the capital campaign for the new PotashCorp children’s discovery museum. The Main Gallery and C95 Toon Town are the first stop for Museum visitors and an integral part of the fun families will experience in the new museum. C95 Toon Town will spark children’s creativity and engage them in open-ended discovery play. There will be numerous opportunities for play as children make connections between the real world and the role models in their lives. The design of C95
Toon Town includes movable carts, props and building facades that can represent what Saskatoon once was, what it has become today and allows for children to even plan what the future could look like. This flexibility will encourage children to experience different professions and dream big. As an example, they can dress up as a doctor and play in front of a physician themed facade. Executive Director of the new PotashCorp children’s discovery museum, Amanda McReynolds Doran, thanked the Rawlinsons for their gift. "The new PotashCorp children’s discovery museum is so thankful to have the support of Gordon and Jill as well as Rawlco Radio. With their support, C95 Toon Town will be a flexible exhibit where all children will be able to collaborate and experience hands on activities in theatrical
productions and a variety of programs in art, engineering and music.” “We are proud to own and operate C95, Rock 102 and 650 CKOM for almost 35 years,” said Gordon Rawlinson. “The new PotashCorp children’s discovery museum is a world-class facility, and we are thrilled that our donation is helping create the C95 Toon Town exhibit where families will come together to create memories.” KidApproved Capital Campaign Chair, Robin Chapman added. “Now is the time to present this amazing gift. The opportunity has arrived, it is not "if" there will be a children's museum but "when". Let's build a legacy for our children, our community and province.”
Holistic Wellness Advantage Inc. Launches in Saskatoon After 25 years in Eastern Canada and transitioning to a career in holistic nutrition and workplace wellness, Melody Byblow is excited to be back in her hometown and be of service to the Saskatoon community. As a Registered Holistic Nutritionist™, Melody coaches and teaches clients about healthy foods and lifestyle
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BUSINESS VIEW SASKATOON DEC/JAN 2017/18
that can make a profound difference in their quality of life and health. She said, “I love being of service to people who want more out of life and a healthier body, who are open to making small, sustainable changes. Whether my clients want more energy, balanced hormones, weight loss, or reduced symptoms of disease – every small goal achieved is a success on their wellness journey.” Melody is a workplace wellness consultant who designs programs that support employees
to make healthier food and lifestyle choices, reduce stress, be more active, which nourishes a healthy workplace culture. She shared, “Seeing employees engaged in learning and motivated to make changes is my reward. I love to work with business leaders who care about their employees and are ready to take their companies to the next performance level. Wellness programs provide real benefits for businesses and employees, like reduced absenteeism, lower injury risks, and higher productivity, to name a few. Employees feel more valued.” Visit www.holisticwellnessadvantage.ca for a Chamber of Commerce Member exclusive free offer and to book a session. Melody Byblow, Registered Holistic Nutritionist™, Master Workplace Wellness Ambassador, Stressmaster International Associate Holistic Wellness Advantage Inc. Tel: 306-500-8200 Email: melody@ holisticwellnessadvantage.ca
Join us on February 8th, 2018 at Prairieland Park, Saskatoon, SK. (Tickets on Sale Now)
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Published by the Greater Saskatoon Chamber of Commerce. December 2017 cover story: Al Anderson's Source for Sports in Saskatoon.
Published on Dec 4, 2017
Published by the Greater Saskatoon Chamber of Commerce. December 2017 cover story: Al Anderson's Source for Sports in Saskatoon.