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2017 Mazda CX-9

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COLLISION NEWS I-CAR® Introduces Industry’s First Online OEM Calibration Requirements Search Feature For Advanced Driver Assist Systems

Ram Reveals New Rebel TRX Concept 100-mph Off-road Pickup Rips With 575 Supercharged Horsepower

Mitchell Announces Mitchell Parts Procurement Through Strategic Alliance with uParts CCC Says Secure Share Fosters Competition, Not Stifles Rivals To Its Other Products Certified Collision Group™ and Enterprise Rent-A-Car Enter into Strategic Alliance

DEALER NEWS Know Your Rights: Mopar Introduces Awareness Campaign on 'Right to Request' O.E. Collision Parts

Ram, America’s off-road truck leader, has introduced the Ram Rebel TRX concept. Rebel TRX is a 100-mph off-road machine with 575 horsepower – the most powerful half-ton truck the company has ever built. Ripping over pavement at speeds greater than 100 mph is an experience, but the Ram Rebel TRX concept hits triple digits in an

off-road environment with the help of a supercharged 6.2-liter HEMI® V-8. “Ram Truck heads to the 2016 State Fair of Texas with a host of product news plus a new concept that pickup fans will truly appreciate – the Ram Rebel Rebel TRX Please Turn to Page 4

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Unique RAM front grille and steel bumpers share design cues with Power Wagon and Rebel, and provide additional air flow to cool the 6.2-liter supercharged HEMI V-8 engine Rebel TRX From Front Cover TRX concept was built specifically for this event and solidifies Ram Truck’s position as the off-road pickup leader,” said Mike Manley, Head of Ram Brand, FCA – Global. “With 575 supercharged horsepower and a suspension system built to withstand an all-day hammering, the Rebel TRX concept can devour the roughest terrain at more than 100 miles per hour and never look back.” Powertrain The rapidly beating heart of the Ram Rebel TRX concept is a powertrain marvel. A 6.2-liter supercharged HEMI with 575 horsepower, the most powerful Ram 1500 the company has ever built, lays the groundwork of expectation. Mated to the TorqueFlite 8HP70 eight-speed automatic transmission, new calibrations were used for the engine, transmission and drivetrain to optimize the expected high-speed offroad driving cycle. The Ram Rebel TRX concept uses Ram’s 4x4 Performance Control System with a BorgWarner 44-45 transfer case. The system employs different modes of operation: Normal, Wet/Snow, Off-road and Baja. The Ram Rebel TRX concept uses a standard Ram 1500 front axle with an open differential and custom CV halfshafts to handle the wider track dimension. The spindles are moved forward to 4

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make room within the fender wells for the aggressive 37-inch tires. In the rear, a Dynatrac Pro 60 axle spools power through an electric, selectable locker to 35-spline, 1.5-inch axle shafts. The locker is available in all modes and commits both rear wheels to traction at the same speed, spreads the torque load and maximizes the tractive effort (power put to the ground) in fullthrottle maneuvers. Engineering The Ram Rebel TRX has an exterior design that radiates focused aggression, which is only trumped by what lies under its skin. The concept was built around suspension and frame prerequisites. Equally important was adapting as many systems from the standard Ram 1500 as possible to ensure durability and proper

function. The high-strength steel frame structure of the Ram Rebel TRX is virtually unchanged when compared to a standard Ram 1500. The frame uses lowtorsion attributes that increase durability, stability and handling precision. A 40 percent increase in suspension travel and 37-inch tires contribute to incredible ground clearance. This combination allows the TRX concept to overcome surface obstacles at high speed. The front suspension incorporates custom-built upper and lower A-arms with special attention to caster and camber angles during suspension cycling. Overall, front- and rear-wheel travel is increased to more than 13 inches from the standard 9 inches. The front load is managed by a state-of-the-art, adjustable, performance coil-over shock with internal bypass. The result is a smooth ride over smaller bumps, and when the bumps become mounds, the reaction speed and heat dissipation is unbeatable, softening the impact on occupants and maintaining the tire-to-ground contact. The Ram 1500 uses an exclusive, best-in-class link coil rear suspension system that shares basic architecture with the fastest off-road trucks in desert racing. The frame’s hard points for the five-link suspension system are unchanged and allow the rear axle travel to span up to 13 inches, while standard rear-wheel travel on the Ram 1500 is 9.25 inches. New 2.5-inch bypass shocks use factory upper and lower shock mounts. The standard rear coils are swapped for performance springs located in the

Supercharged 6.2-liter HEMI® V-8 delivers 575 horsepower, the most powerful factory-engineered half-ton pickup ever December 2016

factory-spec positions. To provide incredible stopping power, the factory hydraulic-boost compensation unit enhances brake pedal feel and performance during emergency stop events. Baer brakes six-piston monoblock calipers mounted to 15-inch rotors equip the front. The rear uses sixpiston calipers with 14-inch rotors. High-speed off-road truck racing teams commonly use a 37-inch tire for its height and durability. Tires with 37 inches of height, 13.5 inches of width, aggressive treads and 10-ply design are assigned the task for Rebel TRX. The Rebel TRX concept also features custom beadlock wheels from Mopar. Beadlock wheels provide additional tire-holding strength by pinching the outside of the tire to the rim. The Rebel TRX carries two complete spare tire and wheel packages. Tools and jack are located in custom, lockable storage between the wheels in the bed. Design Although it is clear that the line and color combinations are borrowed from the popular Rebel and Power Wagon models, the Ram Rebel TRX has a much more chiseled look. Three letters burst clear of a Power Wagon-inspired grille spelling “RAM” in body-matching black and red. Out of necessity, the bold, scooped grille allows a fire-breathing supercharged engine to cool with additional air flow. Composite

flares help compensate for a six-inch increase in track width and gave designers another location to mark their signature. A lower brush guard is forged in steel and up to the “rock knock” test. To clear the roots-style blower mounted atop the HEMI engine, the Rebel TRX uses a hood based on the taller Ram Heavy Duty design. The raised fender height matches shoulders to chest. A drone’s-eye view exposes bright LED clearance lighting and the acute hour-glass body lines as they dive back into the doors only to pop back out in the back, enabling rear tires to firmly tuck into the wells. The side of the Rebel TRX leads your eye to enormous five-inch, sideexit exhaust ports integrated within a full-length rock rail for added body/sill protection. Closing out the rear of the truck, a large “Ram” badge in Matte Black is borrowed from the Rebel and covers the tailgate. A custom rear steel bumper with integrated skid plate and tow hooks matches capability features on the front of the truck. When traversing rough terrain at high speeds, seating is important. The interior design team chose suede with accent mesh cloth inserts to cover the rear bench and front buckets. The suede inserts provide tremendous grip to clothing. The front seats integrate lateral support upper bolsters with embroidered logos. All four seats are strapped

with six-point harnesses, further fixing occupants to their proper locations. An open upper glove box with elastic straps holds a sturdy TRX-labeled bag with color matched tools. A seveninch thin-film transistor (TFT) display cluster features muddy tracks and TRX badge graphics. The same graphics fill the screen on an 8.4 Uconnect. To record TRX’s accomplishments, a custom camera mount is located at the rear-view mirror. The center console matches efforts on the instrument panel and includes a new polystable shifter trimmed in black suede and Header Red stitching. Designers re-trimmed the Rebel TRX armrests with solid Header Red accent stitching and wrapped the upper bolster in suede to keep arms in place. Nylonstrap door pulls are embroidered with “Release.” A sport bar covered in black anodized paint provides anchor points dedicated to the six-point harnesses and spans from B-pillar to B-pillar – formed to allow maximum possible seat travel. The Rebel TRX interior floor trades carpet for black rubberized coating. Black all-weather mats from Mopar reduce foot slip when foot-to-pedal placement is crucial. One look at the Ram Rebel TRX concept and its intentions are clear — a 575-horsepower off-road machine with the ability to clear miles of desert in the blink of an eye.n

Reaching six inches wider than a standard Ram 1500, the acute hour-glass body design and huge fender wells clear aggressive 37-inch tires

Rebel TRX concept interior takes signals from the Ram Rebel, but adds unique features, materials and colors, including carbon fiber, luxury leather/suede and six-point harnesses

Rebel TRX carries two complete spare tire and wheel packages. Tools and jack are located in custom, lockable storage between the wheels in the bed

December 2016

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CIC: Take Online Survey to Guide next 2 Years of Discussions Between Diverse Auto Body Stakeholders The Collision Industry Conference urged anyone with an interest in the auto body repair industry to take an online survey and help guide the next two years of stakeholder discussions. CIC gathers everyone involved in an auto body repair — from shops themselves to companies as diverse as OEMs, insurers, suppliers, rental agencies and paint manufacturers — together in a room four times a year to network and to address controversies in the industry. That way, the diverse parties can clear the air and hear each other’s perspective on such topics in a way that isn’t always possible in the various companies’ dayto-day interactions. The CIC itself isn’t a formal organization per se; it’s a loose network of

repairers and other individuals dedicated to fostering such communication in gatherings similar to the historic Italian and French salons. New CIC Chairman Guy Bargnes wants input on what kinds of challenges and issues deserve such discussion over his two-year term, which began Wednesday. “The Conference provides the industry with a forum where all collision industry stakeholders can come together to discuss pressing issues, build understanding across segments and seek consensus on potential solutions to communicate to the industry at-large,” Bargnes said in a statement. “This survey is the opportunity for the industry to provide direct input to the Collision Industry Conference and help shape its

agenda.” Answers stakeholders leave at will help CIC organizers at a Jan. 12, 2017, planning session plot the next two years of agendas and committees. Survey questions involve the top three issues of concern to the entire collision repair ecosystem as well as the top three issues affecting one’s specific industry. “All segments of the collision industry are undergoing dramatic change,” Bargnes said in a statement. “I ask that stakeholders from the collision industry take a few minutes to complete the survey to assist the conference and its many volunteer committee members and participants.” n

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All-New Mazda CX-9 Three-Row Crossover Offers Elevated Experience With Innovative Technologies When the Mazda CX-9 made its world debut back in 2006, it was an epiphany: A midsize three-row crossover SUV that defied the conventional design cues and cumbersome driving experience expected of vehicles in its class. Despite being a large vehicle, CX-9 is, after all, still a Mazda. CX-9 quickly captivated the automotive industry, winning numerous accolades. Now comes the encore: the latest, grandest expression of KODO—Soul of Motion design yet and the high-end model of Mazda’s new-generation lineup. Its cachet is elevated with a proud front fascia that cascades into crisp lines that flow to the rear. Its interior is nothing short of breathtaking, with available Auburn-colored Nappa leather, Japanese rosewood and aluminum. The focus was on authenticity; an experience rather than simply another commodity conveyance. With the new CX-9, engineers sought to instill driving dynamics befitting of a Mazda—agile handling, tight steering and a responsive, controllable powertrain. To do this, they found smart solutions to keep CX-9’s structure light, yet rigid, with SKYACTIV Technology. They developed a new turbocharged SKYACTIV-G 2.5T engine that delivers instant throttle response, class-leading torque and a 20-percent increase in fuelefficiency. Just as CX-9 did ten years ago, the second-generation redefines expectations, aiming for no other target than to be uncompromising in any aspect a family may need or an individual may desire. CX-9 Values When developing the 2016 Mazda CX-9, Mazda’s marketing, design and engineering teams surveyed hundreds

or by themselves on a weekend vacation. With those simple core principles in mind, designers, engineers and product planners collaborated in Mazda’s Japanese and North American offices over the next several years to build upon the vision that would become the new CX-9. Attention to Detail of previous, current and inmarket drivers, developing a vision of how to focus its efforts to create a vehicle around the personal values of those driving it. The driver of CX-9 was seen to be a caring husband or wife, a high-achiever, a busy parent—and, still, an individual with his or her own needs and aspirations. CX-9 was developed to indulge personal desires while satisfying rational needs for a practical, all- weather family vehicle. Values CX-9 drivers desire were found to be: Personal aspiration – A gratifying self-expression that’s as nice to look at and sit in as it is to drive. Effortless transition – Plenty of storage to reduce clutter for families and ease transition between personal, family and professional endeavors. Easy parenting – CX-9’s features, such as its third-row access, were developed so that even children could use them. One second-row seat can even be folded forward while still accommodating a child seat so that it does not have to be removed. Couples retreat – With an intricate design, indulgent interior ambience and fine craftsmanship, CX-9 serves as an atmosphere parents can enjoy, whether they’re ferrying kids to soccer practice December 2016

From the moment one steps foot into the new CX-9, that person is greeted by an atmosphere of beauty and detail. Even the door jambs are finished with a level of precision that lends an air of sophistication. Once seated, passengers notice a vertically stacked center console with details that wrap around from the dashboard to the rear seats, designed to envelop passengers in comfort and serenity. The fact that there is more than 53 pounds of sound deadening installed below the floor in three sections only complements the calm aesthetic. A sweeping single piece of aluminum adorns the dashboard, emphasizing width, with a forward-angled dashboard that is flanked with Auburn accents in the new, flagship Signature trim level. Satin and polished finishes on the aluminum plinth evoke Japanese craftsmanship CX-9 Please Turn to Page 18 Southern Automotive Journal


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Hagerty Turns Rusty Parts Into Rolling Art A team of classic car experts from Hagerty, the worldwide leader in collector car insurance and valuations, built a drivable 1930 Ford Model A in less than 100 hours using only what they sourced from last weekend's Antique Automobile Club of America (AACA) Eastern Fall Meet in Hershey, Penn. Beginning with only a rolling chassis, the team of four Hagerty employees rose to their self-imposed "Swap to Street" challenge. In an effort to illustrate the accessibility of the collector car hobby, the total cost of the project was less than $10,000. After completing the build, the team took on an additional challenge, the 700-mile drive back to Hagerty's Traverse City, Mich. headquarters. Overcoming a persistent oil leak, dead starter and some minor repairs along the way, the team traveled two days at an average of 30 mph, covering nearly 300 miles of the trip. Reluctantly, the team loaded the car in a trailer to be hauled the remainder of the way to save time, but felt it successful nonetheless. "I consider the 'Swap to Street' build a total success, even though we did have to trailer it the rest of the way home," said Davin Reckow, Hagerty Parts Supply Specialist and project welder. "The decision wasn't because of mechanical issues we couldn't overcome — it was merely to save time. We all have day jobs and families that we needed to get back to and at the rate we were going, we would have been on the road for a couple more days." This is Hagerty's second annual "Swap to Street" challenge, after successfully rebuilding a 1946 Ford pickup last year. While last year's pickup came with a dilapidated cab and a few other parts, this year's vehicle started with nothing but the rolling chassis. Every other part used to build the Model A was sourced from the AACA Hershey Meet. The team used either stock or modified parts for the car, depending on what was available.

Hagerty Team Builds 1930 Ford Model A in Less Than 100 Hours Using Parts from Renown Hershey Swap Meet

Beginning with only a rolling chassis, the team of four Hagerty employees rose to their self-imposed "Swap to Street" challenge "The second 'Swap to Street' build brought new challenges, but we again proved that a functioning vehicle could be assembled within just a few days, solely from parts that we could find at the show," said Reckow. "You don't have to be an everyday mechanic or have a lot of money to do something crazy and fun with an old car – you just need the passion, desire and the camaraderie that comes within this hobby. We hope December 2016

the 'Swap to Street' build inspires others to put a project together." The build was live-streamed and seen by more than 750,000 enthusiasts via Hagerty's YouTube Channel and Facebook feeds. Through social media, tens of thousands of viewers were able to interact with the Hagerty team and experience each challenging and successful moment they had along the way.n Southern Automotive Journal


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ASA Establishes New Partnership with Advance Auto Parts The Automotive Service Association (ASA) announced recently that it has joined forces with Advance Auto Parts (NYSE: AAP) as its latest Sponsored Benefit Provider. Advance Auto Parts is a leading automotive parts provider that gives customers access through its nationwide network of stores and distribution centers. The company has more than 5,000 company-operated stores, serves more than 1,300 independently owned CARQUEST locations across North America and has more than 40 distribution centers that replenish inventory up to five times a week. As part of this new partnership, ASA member-shops that have combined purchases from Advance Auto Parts

and Carquest Auto Parts are eligible for national account pricing, business-development fund rebates and training content, as well as additional services from Advance. Member-shops also can receive rebate incentives on qualified purchases (based on their average quarterly spend) to reinvest in their businesses. Additional rebates are available when membershops make their purchases online. “Advance is proud to partner with ASA to offer independent shops access to more quality parts and trusted services,” said Todd Sanders, Advance’s vice president, Strategic Accounts. “Our job is to make sure shops receive the support they need – whether that is access to training, parts replenishment programs, marketing expertise or more – when and where they

need it. We look forward to working with ASA to help shops across North America grow their businesses.” A key advantage of this new program with Advance includes access to industry-leading technical training from CARQUEST Technical Institute, which offers instructor-led classroom courses, as well as online training for shop owners and technicians at Additional benefits for ASA membershops include, but are not limited to, access to On Hand Advantage, a parts replenishment program that allows shops of any size to customize and optimize their parts stock with the parts their shop uses most frequently; ProRewards, a customer loyalty program; and much more.n

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Electrifying Development: Refreshed RAV4 Line Offers Toyota's Eighth Hybrid Looking at the expansive crossover landscape today, Toyota can proudly point to the first RAV4 as the pioneering model two decades ago. The RAV4 was a new kind of vehicle that combined SUV versatility with car-like handling, ride comfort and fuel economy. What began as a niche exploded into a category, with the RAV4 remaining one of its leaders. That leadership shows once again in 2016 with the introduction of the first RAV4 Hybrid as part of a refreshed RAV4 line that also includes a sporty new SE grade. A few years after the first RAV4 arrived, Toyota began offering what would become the world’s best-selling hybrid vehicle, the Prius. The new RAV4 Hybrid brings the number of Toyota hybrid models to eight (plus six more in the Lexus luxury division). The RAV4 Hybrid is a no compromise vehicle aimed at active young couples who put high fuel economy at the top of a priority list that also includes utility, style, versatility and capability. The fuel economy estimates are expected to be high, as Toyota anticipates to receive EPA ratings of 34 mpg city / 31 mpg highway / 33 mpg combined for both 2017 RAV4 Hybrid models. Drives Great, Less Fill-Ups Whoever chooses a RAV4 Hybrid -- couples, singles or small families -will be enjoying a more powerful and quicker-accelerating RAV4. The allweather capability is there, too, as both Hybrid grades come equipped with an Electronic On-Demand All-Wheel-Drive System with intelligence (AWD-i) as standard. A second, independent electric motor drives the rear wheels when needed to help maintain optimal traction. Toyota Hybrid Synergy Drive has 14

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hybrid battery pack. The RAV4 Hybrid driver can play an active role in conserving fuel by selecting one of the several operating modes. Choosing ECO mode (on Hybrid and Gas models) optimizes throttle response and air conditioning output to help prioritize fuel economy. In EV mode, the RAV4 Hybrid, under certain conditions, will run solely on the electric motor for up to 0.6 miles at lower speeds (below approximately 25 mph). A Hybrid System Indicator and fuel consumption indicator, located in a 4.2-inch TFT screen, helps coach the driver to operate the vehicle as economically as possible. long been the platinum standard for seamless hybrid performance, high efficiency and exemplary dependability. Drivers love the way it works, because they cannot feel it working, and that’s the point. The 2016 RAV4 Hybrid combines output from a 2.5-liter Atkinson cycle four-cylinder engine and a small high-torque electric motor through its unique transaxle. The RAV4 Hybrid delivers a jolt of performance from a combined 194 system horsepower. The versatile RAV4 Hybrid will zoom from zero to 60 mph in 8.1 seconds (nearly one second quicker than its gas counterparts). The system varies power between the gas engine and electric motor, or combines both as needed, all seamlessly. Regenerative braking changes the electric motor to a generator that captures the kinetic energy of the still-turning wheels when the brake is applied, storing it in the nickel-metal hydride (NiMH) December 2016

New Safety Tech Everywhere The 2016 RAV4 will be among the first U.S. models to offer Toyota Safety Sense (TSS), a new multi-feature advanced safety package anchored by automated pre-collision braking. TSS, which is standard on 2016 RAV4 Limited grades (gas and Hybrid) and available on XLE (gas and Hybrid) and SE grades, bundles cutting edge safety technologies including Pre-Collision System (with Forward Collision Warning and automatic emergency brake), Lane Departure Alert, Automatic High Beams, Pedestrian Pre-Collision System and Dynamic Radar Cruise Control. In addition to TSS, RAV4 LE gas and XLE gas and hybrid models will feature a standard Blind Spot Mirror and the SE gas and Limited gas and hybrid grades have a standard Blind Spot RAV4 Please Turn to Page 22

Gwinnett Place Ford (770) 813-6825 (866) 665-9318 (770) 662-6156 3230 Satellite Blvd. Duluth GA 30096

December 2016

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Certified Collision Group™ and Enterprise Rent-A-Car Enter into Strategic Alliance Certified Collision Group™ (CCG), the certifications and KPI-focused solutions provider to the automotive collision repair and insurance communities, and Enterprise Rent-A-Car announced recently the formation of a strategic alliance to support CCG's growing national network of collision repair businesses that are both performance-driven and OEM certified. Enterprise Rent-A-Car is known for its extensive network of locations and outstanding customer service. This agreement leverages the support of Enterprise's growing ARMS®Business Solutions technology offerings to benefit CCG affiliate collision repair locations across the country by increasing operating efficiencies, enhancing customer service and streamlining communications with insurance companies and customers. CCG's accelerated growth, projected to be upward of 500 locations within the next three years, will require a robust data platform to further automate and manage CCG's multiple business development and supply chain offerings. CCG affiliates will fully utilize Enterprise's solutions for insurance replacement rentals, while also realizing a preferred rental program when they travel. "We are proud to have the opportunity to be a participant in the ongo-

ing development of Enterprise's suite of technology offerings. Our growth and broadening of our value channels requires a partner laser focused on service - as we are - and we find that level of commitment with the team at Enterprise," stated Bruce Bares, President and CEO of Certified Collision Group. "As CCG grows its national footprint of OE Certified repairers, we are confident Enterprise will be with us each step of the way by providing essential business tools to help our affiliates and their strategic business partners better compete every day". "We are thrilled to be a preferred provider of CCG and look forward to working with them," said Dan Friedman, Assistant Vice President, Collision Sales, Enterprise-Rent-ACar. "Our technology products will support CCG in their emergence into the OE certified Collision repair space and as a national provider. Consumers and Insurance partners choosing CCG Affiliates will be given the exceptional Enterprise service experience, while participating shops benefit from state of the art technology." Certified Collision Group™(CCG) provides non-intrusive competitive solutions to well established collision repair businesses with Proven Performance relative to repair capabilities, customer

"We are thrilled to be a preferred provider of CCG and look forward to working with them," said Dan Friedman, Assistant Vice President, Collision Sales, EnterpriseRent-A-Car. "Our technology products will support CCG in their emergence into the OE certified Collision repair space and as a national provider." said Dan Friedman, Assistant Vice President, Collision Sales, Enterprise-Rent-A-Car. satisfaction and client KPI's. CCG Affiliate repairers enjoy multi-level insurance partnership solutions and significant economies of scale that lead to discounts on everyday products, services and equipment purchases to both increase profitability and create a more level playing field in their markets. The 1stCERTIFIED™ tier within CCG represents our highest performing repairers.n


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I-CAR® Introduces Industry’s First Online OEM Calibration Requirements Search Feature For Advanced Driver Assist Systems I-CAR® announced in November at the SEMA Show 2016 a groundbreaking information resource for collision repair professionals: a vehicle-by-vehicle guide to calibration requirements for advanced driver assist systems (ADAS) for every 2016 make and model sold in the U.S. The “OEM Calibration Requirements Search” feature, available online through the I-CAR Repairability Technical Support (RTS) Portal, describes calibration requirements for each vehicle when repairing vehicles equipped with systems such as: ·

Adaptive cruise control


Active park assist


360-degree camera


Collision warning


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This type of calibration guide is the first of its kind in the collision repair industry and will be available exclusively to current RTS Portal subscribers. The portal is free to professionals at I-CAR Gold Class® and Road to Gold™ shops, those who have earned Platinum recognition and individuals currently undergoing training. There are approximately 110,000 current subscribers. “I-CAR is committed to helping the industry respond to the ‘Technical Tsunami™’, and the emerging arena of diagnostics, or scanning, and calibration is an area where I-CAR has established an industry leadership role to ensure proper knowledge and skills are developed and applied in the repair process. We are actively working with the inter-industry to clarify and resolve points of technical confusion, and developing related information tools and curriculum enhancements that will roll out in the coming years,” said I-CAR CEO & President John Van Alstyne. “This new search tool, which represents hundreds of hours of time to develop, is representative of the value our Repairability Technical Support, or RTS services are delivering to the interindustry.” The first phase of the calibration matrix, being released today, will include information on up to 90 percent of 2016

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model year vehicles sold in the U.S. In early 2017, I-CAR expects to have 100 percent coverage of 2016 U.S. models, with a focus on 2017 model-year vehicles and ongoing tool enhancements beginning shortly thereafter. “I-CAR believes this will be a great resource for repair professionals to leverage during the damage analysis process,” said Jason Bartanen, I-CAR Director of Industry Technical Relations, who demonstrated the tool onstage at SEMA. “If, during damage analysis/blueprinting, an estimator or auto physical damage appraiser (APDA) identifies that a vehicle is equipped with ADAS, a quick visit to the RTS Portal will identify those conditions that will require post-repair calibration for that system. This will help in development of the repair plan, and doing this work in advance will improve cycle time.” Users can search on the matrix for the vehicle make and model they are repairing. The listings, which are color-coded for each system, display all of the options and events that will necessitate calibrations for that system. For each safety option, the calibration matrix shows which cameras and sensors are involved, where they are located I-CAR Please Turn to Page 27



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December 2016

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CX-9 From Page 9 and are inspired by Japan’s famous handmade knives. Further heightening the elegant atmosphere is rosewood trim on the center console and front of the cabin, supplied by a premium guitar-maker. Supple Auburn Nappa leather covers seating surfaces in Signature trim with a modern design and is also evocative of bespoke horse saddles—a subtle nod to Mazda’s Jinba Ittai—“horse and rider as one”— philosophy. Jinba Ittai also represents the notion that drivers should have utter confidence and control in their vehicles. Turbocharged SKYACTIV-G 2.5T Engine Absolute control, absolutely. This is a hallmark of Jinba Ittai. When a driver puts his or her foot down on the accelerator, a vehicle should do what the driver expects, harmoniously working to find the right gear at the right engine rpm to deliver the performance called upon for a given situation. Throughout the SKYACTIV engine series, Mazda aims to offer customers a combination of great performance in everyday driving situations and excellent fuel economy. And Mazda’s engine development philosophy is to offer these two factors by combining the right displacement with the simplest configuration of technologies, as best suits each class of vehicle. Based on this philosophy, Mazda’s SKYACTIV engine family has delivered its promise of combined performance and fuel economy, and it continues to do so with the introduction of the new SKYACTIV-G 2.5T. But how did Mazda land upon the decision to create this new 18

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engine? When Mazda’s engineers set out to design a new engine specifically for CX-9, they looked at how drivers used their vehicles. Customers want effortless acceleration through bountiful torque delivery, so engineers developed the SKYACTIV-G 2.5T with enough power and torque to provide ample acceleration without having to hunt through the gears. Customers also expect top-notch fuel economy—not just on a catalog label, but in the real world, too. Mazda had a clean sheet from which to design a new powerplant. A large- dis-

placement, naturally aspirated engine could deliver instant performance, but it would lack fuel-efficiency. A small-displacement, naturally aspirated engine could deliver fuel- efficiency, but it would sacrifice a premium performance feel. Finally, turDecember 2016

bocharged engines often promise both effortless acceleration and high fuelefficiency, but oftentimes, in the real world, their efficiency is not much better than a larger-displacement engine. Turbocharged engines can also “lag” before their turbocharger spools up, creating a sluggish, disappointing driving sensation when power is called upon. However, Mazda’s latest engine, the SKYACTIV-G 2.5T, is a realization of excellent real- world and catalog fuel-economy as well as spry acceleration, featuring a host of technological advancements to achieve this goal. One piece of technology is Mazda’s Dynamic Pressure Turbo, the world’s first turbocharger with the ability to vary the degree of exhaust pulsation depending on engine speed. The system routes engine exhaust to the turbocharger’s turbine through smaller ports at low rpm. It works similarly to when one might place his or her thumb on a garden hose, creating a strong amount of pressure through a smaller outlet. This allows the turbocharger to spool up quickly, creating instant boost—up to 1.2 bar (17.4 psi) of pressure. When the engine is in the heart of its rev range, it opens up secondary valves, allowing for greater amounts of exhaust gas to pass through the turbocharger. The system is complemented by the 2.5-liter engine that already benefits from more torque at atmospheric pressure than a comparable 2.0-liter by virtue of its size. Further assisting CX-9 to maximize turbocharger efficiency is a 4-3-1 exhaust. With this setup, the exhaust from the middle two cylinders (2 and 3) is joined into a single port, while the exhausts from the outer cylinders (1 and 4) each have their own ports. These three ports come together at the entrance to the turbocharger’s exhaust side, where there is always one exhaust pulse arriving every 180 degrees of crankshaft rotation. Not only does this very compact manifold keeps the exhaust pulses separate for maximum energy extraction, it also harnesses each exhaust pulse to suck the residual exhaust from the adjacent ports. CX-9 Please Turn to Page 34



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Know Your Rights: Mopar Introduces Awareness Campaign on 'Right to Request' O.E. Collision Parts

The Mopar brand is rolling out a new multi-faceted awareness campaign designed to both inform consumers of their "Right to Request" Original Equipment (O.E.) collision parts and to highlight the benefits of choosing Mopar products over the aftermarket for collision repairs. The initiative will include a new informational ad that details the rights of owners to ask for O.E. parts for collision repairs. The "Right to Request" ad will be featured on the brand's YouTube page, as well as on its official website at www. A Mopar collision repair guidebook showcasing the superior fit, finish, performance, safety and warranty coverage of OEM Mopar collision products will also be distributed for display at collision shops and FCA US LLC dealers. Additional videos and images will reinforce the Mopar brand's commitment to helping repair vehicles the right way with O.E. parts. "Consumers have the freedom to choose, and that includes the freedom

to insist on O.E. Mopar collision parts to protect their investment in their vehicles," said Ross McGinnis, Vice President Parts Sales and Field Operations, Mopar. "Owners have the right to ask for O.E. parts created by the same engineers who designed and built their vehicles in order to protect their vehicles and the people riding in them." In some cases, repair shops can be pressed to install generic, lower-quality aftermarket parts instead of O.E. factory products. The case for insisting on O.E. parts is even more critical considering the complex technology and safety systems integrated into the manufacture of today's modern vehicles. In areas such as corrosion resistance, material strength, appearance and even packaging, O.E. Mopar collision parts provide factory performance and reliability that unknown aftermarket parts often lack. Mopar has earned a reputation as a leader in the OEM collision parts arena. The brand was the first OEM to issue a position statement on the importance

of using a scan tool, such as the Mopar vehicle diagnostic tester, for collision repairs. The Mopar Scan tool uses software that aftermarket tools may not contain to assess whether the safety and security systems of an FCA US vehicle contain active or stored Diagnostic Trouble Codes (DTCs). The tool performs up to 150 critical evaluations on maximum-optioned vehicles, including evaluations of air bag, air suspension, electronic limited slip differential and HVAC systems, among others. The brand also introduced an Accident Assistant feature on all downloadable mobile applications, specifically created for FCA US vehicle owners. All applications, available through the two major mobile operating systems, connect owners with Certified FCA US Collision Repair shops that use O.E. Mopar collision parts. To view the "Right to Request" Mopar collision parts ad, visit http:// or




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December 2016

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RAV4 From Page 14 Monitor with Rear Cross Traffic Alert. The 2016/17 RAV4 offers new technologies to bolster convenience, entertainment and information. Smart Key, standard on SE and Limited (gas and Hybrid) grades, and a Homelink® garage door opener (standard on Limited gas and Hybrid grades), add convenience and security. Available front and rear parking sonar helps make parking easy and safe, and now the RAV4 offers the ultimate technology for that purpose, a new Bird’s Eye View Camera w i t h Pe r i m e te r Scan. This Toyota-first technology employs four cameras that are mounted on the front, the side mirrors and rear of the vehicle to project a panoramic view of the vehicle’s surroundings on the central seven-inch touch display. The system offers drivers assistance when parallel parking, and when pulling in and out of parking spaces. The Bird’s Eye View Monitor system also debuts a Toyotafirst feature called Perimeter Scan, which provides a live rotating 360-degree view around the vehicle, helping the driver to see potential obstacles. Cavernous Cabin The easy-to-maneuver, easy-topark RAV4 takes up little space outside but offers cavernous space inside. There’s ample room for five adults, including competitive 37.2 inches of rear legroom and, behind the rear seat, 38.4 cu. ft. of cargo capacity (35.6 cu. ft. for Hybrid).

With the 60/40 split rear seats folded, that space expands to 73.4 cu. ft. (70.6 cu. ft. for Hybrid). The rear seatbacks recline several degrees for added passenger comfort, and rear privacy glass is standard on all RAV4 models. Special attention was directed towards improving cabin quietness with the addition of sound insulation materials in the rear cargo area, floor pan, and side and rear doors to help reduce road noise and create a premium feel.

Star Safety Like every 2016 Toyota, RAV4 is equipped with the Star Safety System™ that includes: Traction Control (TRAC), Electronic Brake-force Distribution (EBD), Enhanced Vehicle Stability Control (VSC), Brake Assist (BA), Anti-lock Braking System (ABS) and Smart Stop Technology (SST). Eight standard airbags include dual stage advanced driver and front passenger airbags; front seat-mounted airbags; first and second row side curtain airbags; driver knee airbag and a front passenger seat cushion airbag. Whiplash Injury Lessening (WIL) front seats are designed to help support the driver’s and front passenger’s heads during certain types of rear-end collisions.n

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MEMA, AASA Join International Fight Against Counterfeit Parts Sold Online The Motor & Equipment Manufacturers Association (MEMA) recently joined 17 organizations worldwide who are urging the Office of the U.S. Trade Representative (USTR) to identify popular websites and physical marketplaces known to traffic in counterfeit goods on its annual Notorious Market Report. "Counterfeiting's victims are everywhere," states a letter to USTR signed by MEMA and the other organizations representing diverse industries. "Companies, whose brands are stolen through counterfeiting, lose sales and markets, which hurts their ability to employ workers and grow their businesses. Consumers, who unwittingly buy counterfeits, become subject to numerous health and safety concerns. Finally, working conditions in factories making counterfeit goods are abysmal." This coalition is just one step in a multi-faceted effort by MEMA and its division, the Automotive Aftermarket Suppliers Association (AASA) to encourage the U.S. government to pressure businesses known to traffic counterfeit goods to stop the practice. Earlier in October, MEMA urged USTR to identify popular websites and physical marketplaces known to traffic in counterfeit goods on its annual Notorious Market Report. Among the websites that MEMA has specifically requested be considered for the list are business-to-business web portal, its consumer portal, and its consumer-toconsumer portal Alibaba. com connects Chinese manufacturers with overseas buyers and is the world's largest retailer, is an online retail service made up of mostly small Chinese manufacturers and distributors offering products to international online buyers, and, which functions like, is reported to be one of the 20 most-visited sites globally and features nearly a billion products. All three sites are selling counterfeit automotive parts, MEMA and its members argue. "This is a safety issue, and we need to take action," said MEMA President and CEO Steve Handschuh. "Counterfeit motor vehicle parts create a hazard on our roads. Goods offered as genuine brands and readily available on popular websites hurt our economy and put our companies and jobs at risk, but more importantly they imperil public safety." "When motorists and repair technicians unknowingly buy these readilyavailable counterfeit parts, they likely have no idea that what they are installing is inferior and potentially dangerous," said Bill Long, president and chief operating officer of the Automotive Aftermarket Suppliers Association, the light vehicle aftermarket division of MEMA. Organizations joining MEMA in signing the letter include: American Apparel & Footwear Association (AAFA); AFL-CIO; Auto Care Association; Fashion

Accessories Shippers Association (FASA); Fashion Jewelry & Accessories Trade Association; Rubber and Plastic Footwear Manufacturers Association; Travel Goods Association (TGA); UNION DES FABRICANTS (UNIFAB); Federation of the Swiss Watch Industry FH (HFS); Istituto di Centromarca per la lotta alla contraffazione (INDICAM); Norwegian anti-counterfeiting group (NACG); and Asian Coalition Against Counterfeiting And Piracy (ACACAP). While Alibaba, TaoBao, and other online sites have been listed in the Notorious Market Report in the past, the USTR removed from the list in 2012 with the stipulation that it "decrease the time required for taking down listings of counterfeit and pirated goods and to ... achieve a satisfactory outcome with U.S. rights holders and industry associations." In 2015, after significant input from MEMA and other stakeholders, USTR did not list Alibaba. com or its affiliated websites in the 2015 Report but did specifically direct Alibaba to undertake "stronger and more efficient systems for addressing right holders' concerns . . . without delay." "While Alibaba executives have made numerous announcements a few months ago on ways they intend to address these issues, no changes have been implemented to date," today's letter says. "We look forward to working with Alibaba, the U.S. government, and with other stakeholders to achieve real change on Alibaba platforms."n

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December 2016

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Mitchell Announces Mitchell Parts Procurement Through Strategic Alliance Mitchell Parts will now seamlessly connect collision repair shops with their suppliers to streamline and automate the parts procurement process, benefiting all parties in the automotive claims and collision repair supply chain

Mitchell, a leading provider of technology, connectivity and information solutions to the insurance and repair industries, announced recently its launch of Mitchell Parts – a fully integrated parts procurement solution to be offered to all collision repair shops and their existing suppliers. Mitchell Parts Procurement is powered by and created through a strategic alliance with uParts, an advanced cloudbased parts procurement company. Mitchell Parts will now seamlessly connect collision repair shops with their suppliers to streamline and automate the parts procurement process, benefiting all parties in the automotive claims and collision repair supply chain. Under the strategic alliance, the companies will deliver deep integration between the uParts platform and Mitchell’s UltraMate, Estimating, and RepairCenter solutions. This will empower both Mitchell and uParts customers with the only comprehensive solution designed to streamline their end-to-end parts procurement needs.

“Mitchell Parts underscores our commitment to our clients, enabling us to deliver on the promise of empowering better outcomes,” said Debbie Day, EVP and General Manager of Mitchell’s Auto Physical Damage Business Unit. “We chose to partner with uParts based on their superior technology and deep understanding of the entire procurement process. Managing the entire workflow and handling all exceptions from a single cloud-based portal helps our shops increase their operational efficiencies while reducing their cycle-time.” “Mitchell has a rich history of innovation in collision repair and claims management,” said Alex Adegan, CEO of uParts. “Together, Mitchell and uParts offer a comprehensive parts solution that

levels the playing field to satisfy the needs of all sides of the transaction. Mitchell’s leadership coupled with our decades of experience in collision parts is a perfect combination for streamlining business operations of all parties in the process.” Key features of Mitchell Parts include: Open Platform: Any shop and any supplier can participate ‘Single Click Ordering’: Order all the parts with a single click, including all OEM, Aftermarket and Remanufactured parts. Parts Profiles: Choice of suppliers based on existing relationships and detailed information about service levels, pricing and parts availability Measurement: Analytics tools track and guide partner performance Full Integration: Mitchell Parts integrates uParts and Mitchell from its initial release Beginning next month, Mitchell Parts Procurement will be made available by geography and at no additional fee for Mitchell repair facility customers. More information about Mitchell Parts can be found here:

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December 2016

Federal-Mogul Motorparts and Garage Gurus Hosted Largest YANG Regional Meet-Up The Young Auto Care Network Group (YANG), in partnership with Federal-Mogul Motorparts and Garage Gurus, hosted its largest Regional MeetUp to-date on Monday, Oct. 3. More than 90 young auto care professionals met up

at Federal-Mogul's Garage Gurus headquarters in Southfield, Mich. Attendees feasted on local Detroit favorite Slows Bar BQ, competed in a LEGO pinewood derby competition for cash and prizes, and were entertained

by live speed painter and motivational speaker Tim Decker. The evening culminated with plenty of time for attendees to network. This event was held the day before the University of the Aftermarket's Aftermarket 101 class, which was also hosted by Federal-Mogul Motorparts at its Southfield, Mich. headquarters. The YANG Regional Meet-Up program was launched in June 2015. All professionals, both members and non-members, under the age of 40 in the industry are encouraged to attend the events for in-person networking without having to travel far from home.n I-CAR From Page 17

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and the calibrations required for them. Conversely, it shows which ADAS are affected by each camera and sensor. The listing also indicates whether scan tools and/or special tools are required for the calibrations and whether the system will illuminate a Malfunction Indicator Lamp (MIL) or set a Diagnostic Trouble Code (DTC) if the system detects an error during the pre- or post-scanning process. Troubleshooting notes are included with each calibration. In addition to furnishing calibration information, the search function provides links to vehicle system definitions, repair information from each automaker and additional information housed in the portal.n

December 2016

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Affordable Care Act Premium Increases Hit Small Business Owners in Their Pocketbooks With news from the Obama Administration that the silver-level plan insurance premiums in the Affordable Care Act (ACA) will rise by 25 percent next year, the National Association for the Self-Employed (NASE), the nation’s leading advocate and resource for selfemployed and micro-businesses, recently released the following statement rebuking the announcement. The news came in a new report issued by the Department of Health and Human Services titled, “Health Plan Choice and Premiums in the 2017 Health Insurance Marketplace.” The report outlined that the expected average increase in silver plan, significant because it provides the benchmark by which tax credits are calculated, will average 25 percent. While on average, exchange customers will have only 30 insurance

plan options to choose from in 2017, a decrease from the 47 plans available to the average customer the previous year. “America’s entrepreneurs and selfemployed are already struggling in our weak economy to make their bottomlines. Since many entrepreneurs earn too much and don’t qualify for federal subsidies, this rate increase will hit them in their pocketbook preventing them from saving, growing and expanding,” Katie Vlietstra, Vice President for Government Relations and Public Affairs of NASE. “The Obama Administration’s position on tax subsidies ignores the reality that many Americans, including the self-employed, aren’t eligible. Therefore, at the end of the day this increase will likely result in our members and many others dropping to a less desirable plan or even doing something drastic by risking the penalty

for no coverage. “While the original goal of the Affordable Care Act was to provide affordable and flexible health care to the American worker, the opposite seems to be true: less choice and higher prices. In addition to the news earlier this year that insurance plans are leaving the Exchanges, which will offer fewer choices, now America’s small businesses – the self-employed and micro-businesses, who are in the individual marketplace – will potentially see an increase in their healthcare premiums by as much as three times over the previous year’s. “We encourage the next president to work with the new Congress to rectify this hardship on the American worker and find solutions to ensure the ACA is affordable, flexible and works for everyone.”n

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LKQ Reassures Analyst That Insurers, Not Auto Body Shops, Dictate Parts Choice — Even at Dealerships By John Huetter LKQ CFO Nick Zarcone reassured an analyst in October that even at a dealership, a body shop has little control over the parts selected for a vehicle. A stock analyst on the company’s third-quarter earnings call had wondered whether advances in modern vehicles would require mechanical and collision repairs, even post-warranty, to be done at dealerships. He appeared to be referencing OEM-affiliated dealerships, not independents. “Even if there were more cars headed into dealer collision repair shops, that doesn’t mean that there’s more OE parts,” Zarcone said. “… The insurance companies are still mandating which parts are going to be used.” Zarcone said that he talked to “customers out in the field, including dealers, and they basically said that they don’t have the ability to select the parts


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being used.” “The insurance companies are driving it all,” he continued. “So, it doesn’t make a difference where the repair is being held and done. The choice … is still being driven by the insurance companies.” For real-world customers — including apparently an analyst that follows LKQ — this is probably news, particularly to those consumers using a dealership and not reading their insurance policy carefully. For the body shop and insurance industries, this pliancy should be relatively familiar. In some cases, such as where a customer’s policy allows non-OEM parts and the customer refuses to pay outof-pocket for an OEM one, it might be unavoidable and understandable. But in others, shops should understand that they ethically and potentially legally are responsible for how they repair a vehicle

December 2016

and parts selection decisions. They also need to understand what role — besides cost-cutting — an insurer and customer might expect a shop to play in a repair as well as what the terms of an aftermarket manufacturer’s and insurer’s warranty mean for them. LKQ CEO Rob Wagman gave the analyst some additional perspective. “The technology is not insurmountable” for a non-dealership technician to fix and calibrate, he said, citing conversations with MSOs. He said a more important question was whether LKQ’s aftermarket Taiwanese manufacturers could replicate some of the advanced materials appearing. “They’re seeing no issues whatsoever acquiring the correct aluminum or the high-strength steel,” he said.n Reprinted Contented Copyright © 2015 DRIVEN COMMUNICATIONS

CCC Says Secure Share Fosters Competition, Not Stifles Rivals To Its Other Products By John Huetter CCC, the nation’s dominating estimating service, said Wednesday its Secure Share pricing and format was not meant to suppress competition to its suite of collision repair software products, which includes services competing with vendors likely to need Secure Share access. “That’s not what this is about for us … to prevent competition in any way,” Mark Fincher, CCC vice president of market solutions, said. The issue raises parallels to the Microsoft case more than a decade ago, in which the U.S. government attacked the software giant on antitrust grounds. In that incident, Microsoft’s integration of Internet Explorer into Windows and restrictions on other Web browsers allegedly stifled competition like Netscape Navigator. Under a settlement, Microsoft could bundle any program it wanted with Windows but had to allow competing programs to run on its operating system. CCC doesn’t have nearly the market share of Microsoft — which had 80-95 percent of computers, according to Law360 — but it is the No. 1 estimating service and boasts 22,000 of the industry’s shops as CCC ONE users. Estimating services serve as the operating system of the collision industry — they’re the core products providing the means for most other collision repair software to work using the common language of the CIECA BMS and EMS standards. BMS is vastly superior to EMS for many reasons, but EMS files do remain in the hands of shops, who can disseminate them to anyone they wish. Unfortunately, this is horrendously insecure, as anyone with a “data pump” on a shop computer and an ulterior motive or any legitimate recipient of the data gets all the data associated with the estimate — and can sell it or use it to whatever end they desire. Under BMS, a recipient only gets the part of the estimate relevant to their industry. CCC will under its Secure Share platform cease EMS support, handle the BMS files and disseminate these industry-specific messages to the vendors its 22,000 member shops each individually designate as recipients. These could include

parts procurement systems, rental car agencies, CSI systems, OEM-certified network managers or shop management systems, all of which will be charged $0.50 per estimate. Fincher has said that without such a middleman, “we’re kind of back where we started,” with the current archaic, insecure system. And he’s right; unless shops build their own system to encrypt, parse, store and disseminate the BMS XML files generated from an estimate, an external party will have to manage that process. But does CCC’s solution give the company — which sells some of the same products as these vendors — an unfair advantage and a barrier to such competitors? For example, any other parts procurement system competing with CCC TRUE Parts will have to pay to receive CCC BMS estimate data from body shops starting in April 2018. They then must either absorb that $0.50/estimate cost or pass it on to a CCC user choosing between TRUE Parts and the rival. Fincher dismissed the Microsoft analogy and such considerations. “It’s not really a comparable situation, I think, to the Microsoft case,” he said. “This is more about data exchange.” On top of charging a fair, costrecouping price for expanding BMS efficiency, security and control to thousands of shops, Secure Share opened up competition rather than stifled it, he said. Vendors who do choose to use CCC would be able to immediately connect with any of the 22,000 repairers on CCC ONE who wanted to use their services. No longer would a vendor have to install and support a data pump on 22,000 individual shops to do business with them all, Fincher said, which was “very costprohibitive.” “It invites innovation,” said Fincher, who had noted that the BMS XML messaging is far more familiar to developers than the dated dBase files of EMS. He said that out of the more than dozen vendors which had already signed up to be on Secure Share, “some of those are the big names that you would expect” — but others are companies “we’ve never even heard about” “I think it’s actually opposite,” Fincher. “I think we’re reducing barriers December 2016

to entry.” As for the price to use a competitor’s application, should it be passed down to a shop, Fincher was dubious a 50-cent difference would really matter. “If there’s value in another tool that exceeds our value, obviously, I don’t foresee that price making a difference,” he said. It would have to be an individual business decision for a vendor to elect to use CCC Secure Share, and the shop and vendor could always communicate independently of the CCC framework, Fincher said. “They can still work with the shops direct,” he said. CCC has already said it will open the Secure Share platform to all comers with a legitimate collision repair business interest and a CIECA membership, so there’s no barrier to competitors in that sense. Contacted last week for comment on Secure Share pricing last week, PartsTrader CEO Rob Cooper said he hadn’t seen the actual contract but wondered about the actual terms of use to be accepted by vendors. “You should act as a good citizen and not impose unreasonable contract terms,” he said, stressing that he wasn’t saying CCC would act improperly. “That’s the worldview that we take and (we) have always taken.” Fincher said the terms would be made available publicly and be “basic” — there’d be nothing “onerous” or unexpected and feel like what you’d expect on an app store. CCC was simply concerned with improper usage, which “goes back to security again,” Fincher explained. The company wanted to ensure vendors didn’t misuse shop estimate data or sell it to other companies, he said. “There’s not going to be heavy restrictions,” he said. In terms of dispute resolution conditions (for example, a ban on lawsuits or an agreement to settle disputes in a particular state), Fincher said CCC hadn’t finalized such terms, but they’d also be made available.n Reprinted Contented Copyright © 2015 DRIVEN COMMUNICATIONS Southern Automotive Journal


NASCAR Technical Institute Partners with FCA US LLC to Offer Mopar Technical Education Curriculum Training Program Manufacturer-Specific Advanced Training program provides students with a path to success and helps meet the growing demand for skilled automotive technicians Universal Technical Institute, the leading provider of post-secondary education for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, in partnership with Fiat Chrysler Automobiles (FCA) US LLC, has begun offering its Mopar Technical Education Curriculum (Mopar TEC) advanced training program at its NASCAR Technical Institute campus. The 12-week ManufacturerSpecific Advanced Training program, offered exclusively at NASCAR Technical Institute, provides students with the training and skills needed to secure careers in the Fiat Chrysler Automobiles

To l l Fr e e


to maintain, diagnose and repair Alfa Romeo, Chrysler, Dodge, Fiat, Jeep and Ram Trucks as well as learn Mopar service procedures and how to troubleshoot problems using the latest technologies, including analyzers, handheld scanners and additional diagnostic equipment. "The demand for skilled FCA technicians in our region has never been greater," said Jack Salzman, Owner of Lake Norman Chrysler. "We are proud to partner with Universal Technical Institute to launch the Mopar Tech program and develop the future generation of skilled FCA technicians who will be able to meet the needs of our dealership for many years to come." The Mopar TEC curriculum was developed in partnership with the FCA Performance Institute. Applications for future class enrollment are currently being accepted.n

(FCA) dealership network. The curriculum provides students with classroom education as well as hands-on laboratory experience using the same tools and technologies used in FCA dealerships, including the Chrysler 300, Fiat 500 and Dodge Dart. "By adding the Mopar Tech advanced training program to our campus curriculum, we are continuing to provide our students with the best industry-leading training and educational opportunities," said Jennifer Bergeron, NASCAR Technical Institute Campus President. "Through working with the latest-and-greatest technologies in our Mopar Tech lab, we will provide our students with the skills needed to succeed in the competitive FCA dealership network." Over the course of the three-month Mopar TEC program, students learn how






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December 2016

The 35Th Annual "Rick Case Bikes for Kids" Program Provides Children in Need with Bikes This Holiday Season Bikes to be collected through December 21; this year’s goal set at 5,000 bikes The “Rick Case Bikes for Kids” program, celebrating its 35th anniversary this year, has provided more than 100,000 bikes to needy children during the holidays since 1982, and is now collecting bikes for the 2016 holiday season through December 21, 2016. This year’s collection goal is set at 5,000 bikes, which will be distributed through area Boys & Girls Clubs as well as other local charities, churches and schools. Many local children are not fortunate enough to have a bike of their own. Luckily, the “Rick Case Bikes for Kids” program, launched in 1982 by Rita and Rick Case of the Rick Case Automotive Group, has been making that dream a reality for needy children for 35 years. The program makes it easy to get involved and help a child in need this holiday season by simply dropping off a new or used bike in good condition at any of the listed Rick Case Atlanta-area locations. “This program was designed to put smiles on thousands of deserving children’s faces during a very special time of year,” said Rick Case, who reports that to date, more than 100,000 bikes have been donated to Rick Case dealerships in Atlanta, South Florida and Cleveland since the program’s founding. “The communities really come together to make sure underprivileged children have the best holiday season possible.”n

The program makes it easy to get involved and help a child in need this holiday season by simply dropping off a new or used bike in good condition at any of the following Rick Case Atlanta-area locations. •

Rick Case Kia (Gwinnett Place Auto Mall) 3190 Satellite Boulevard, Duluth 770-476- 2800

• Gwinnett Audi (Gwinnett Place Auto Mall) 3190 Satellite Boulevard, Duluth 678-258-2522 •

Rick Case Hyundai 11446 Alpharetta Highway, Roswell 770-225-5600

Rick Case Hyundai (Gwinnett Place Auto Mall) 3190 Satellite Boulevard, Duluth 770-476-2800

Rick Case Mazda 2493 Pleasant Hill Road, Duluth 678-804-2100

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Fax Toll Free 800.543.4647 770.795.0645 Check out our Website for - Association Information or www.ineedoem• OEM Repair (i need oem Information • News and Trends • Back Issues parts)

December 2016

Southern Automotive Journal


CX-9 From Page 18 That only tells so much of the story. In order to increase fuel-efficiency, SKYACTIV-G 2.5T employs the efficient combustion of Mazda’s SKYACTIV-G 2.5liter engine and marries it to a cooled exhaust gas recirculation (EGR) system, which helps prevent burning excessive amounts of fuel when the engine is running at higher temperatures. In many turbocharged cars, heat is controlled through adding more fuel to the combustion chamber; Mazda’s cooled EGR reduces the need for that. While Mazda sees no discernible benefits on regulated test cycles from this technology, it benefits the consumer through realworld gains. The cooled EGR helps bring engine temperatures down from approximately 500 degrees C (932 F) to just over 100 degrees C (212 F), allowing SKYACTIV-G 2.5T to operate with a compression ratio of 10.5:1—one of the highest numbers of any gasoline-powered, turbocharged engine. The net result: 310 lb-ft (420 N-m) of torque at a low 2,000 rpm and 250 horsepower at 5,000 rpm on 93-octane gasoline (227 horsepower on 87-octane gasoline). At 55 mph (88 km/h), a driver needs just 18 horsepower to maintain speed on flat roads with a front- wheeldrive model—a four34

Southern Automotive Journal

horsepower reduction versus the outgoing model, illustrating reduced friction in all parts of the driveline and enhanced aerodynamics. Additionally, as an example of CX-9’s readily available power, in the outgoing CX-9, when a driver needed 90 horsepower at highway speeds, the vehicle would have to downshift from sixth to fourth gear. However, the new CX-9 can more quickly draw upon that power with

December 2016

faster, better-controlled throttle response and stay in sixth gear, allowing for a smoother operation and a greater sense of confidence. When coupled with a weight reduction of over approximately 198 lbs. (90 kg) versus the outgoing model, CX-9 boasts improvements in driver control, chassis dynamics and performance—all leading to a greater sense of confidence from behind the wheel.n



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December 2916  

Southern Automotive Journal provides news trends and perspectives to professionals in the automotive collision industry including, independe...

December 2916  

Southern Automotive Journal provides news trends and perspectives to professionals in the automotive collision industry including, independe...