Mitchell Reports U.S. BEV Claims Dropped for the First Time During Q2
CCC and Elitek Expand Integration to Include Sublet Services
ASA Installs New Board, Names Dan Stander as Chairman
Auto Glass Safety Council to Launch Two New Certifications for ADAS and CSR
CIF Welcomes I-CAR as First Responder-Level Annual Donor
DEALER NEWS
Cox Automotive Unveils Key Insights into Successful Car Deals in New Study,
Latest Corvette concept car is inspired by Southern California
GM has revealed the second in a series of three Chevrolet Corvette concept design studies to debut in 2025. The California Corvette concept was developed by GM’s Advanced Design studios in Pasadena, as part of a global design project. This latest concept reimagines the Corvette with a futuristic, Southern California twist and reflects GM’s deep roots in the SoCal design community.
“Our Advanced Design teams are dedicated to shaping the future, driving innovation, and exploring what’s possible,” said Bryan Nesbitt,
vice president of global design. “The California Corvette concept is another example of forward-thinking design. We invited multiple GM studios to envision Corvette-inspired hypercars — the first of which was revealed by our UK studio in March. The California team has now delivered a complementary study that honors Corvette’s legendary performance, while infusing it with their own distinctive vision.”
The California Corvette concept pays homage to Corvette’s iconic heri-
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Hertz Car Sales Launches on Amazon Autos
Hertz Car Sales has joined Amazon Autos allowing shoppers to browse, finance, and purchase from a selection of thousands of high-quality pre-owned vehicles. This strategic collaboration brings together Hertz Car Sales’ trusted nationwide inventory with the convenience of Amazon’s shopping and checkout experience.
This marks a significant step in Hertz’s broader transformation strategy, which includes forging innovative technology partnerships to provide a more seamless customer experience.
“Our goal is to reimagine the carbuying experience and meet customers where they are – whether online or in person – with convenience, confidence and scale,” said Jeff Adams, Executive Vice President of Hertz Car Sales. “Amazon Autos is the ideal partner to help us deliver on this as customers can shop our expansive inventory of high-quality used cars on the same
trusted marketplace where millions shop every day.”
As Amazon Autos’ first fleet dealer, Hertz Car Sales is expanding the available inventory on Amazon Autos to offer a wider selection of well-maintained vehicles from trusted brands like Ford, Toyota, Chevrolet, Nissan, and more. Customers can now browse Hertz Car Sales listings on Amazon Autos, complete their purchase online, and pick up their vehicle at Hertz Car Sales locations. This will initially begin in Dallas, Houston, Los Angeles and Seattle, with plans to expand to Hertz Car Sales’ 45 locations nationwide.
“We’re excited for Hertz Car Sales to join the hundreds of franchised dealers in our store, bringing thousands of additional vehicles for customers to choose from,” said Fan Jin, Global Head of Amazon Autos. “This collaboration allows us to offer an expanded selection of well-maintained vehicles from
more dealerships across the country, while maintaining the simplicity that customers expect from Amazon.”
Hertz, one of the world’s leading rental car companies, is also one of the largest used car dealers, selling thousands of vehicles each year. Joining Amazon Autos aligns with Hertz’s strategy to expand its digital retail presence and make its extensive inventory of well-maintained used vehicles more accessible to customers nationwide, both online and at Hertz Car Sales locations.
This collaboration builds on Amazon Autos’ recent expansion into used vehicle sales, giving customers more flexibility and control over their car-buying journey. To browse Hertz’s available inventory on Amazon Autos, customers can visit Amazon.com/autos or search “Hertz vehicles” on Amazon Autos. Available vehicles within 75 miles of the customer will be shown. n
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New AAA Research Finds Active Driving Assistance Still Requires Driver’s Full Attention
By Lurah Lowery
New research from AAA Automotive Engineers suggests that active driving assistance (ADA) systems, also known as traffic jam assistance, aren’t replacements for drivers paying attention behind the wheel in heavy traffic.
The study compared handson and hands-off ADA performance in five passenger vehicles with lowspeed-capable ADA systems — the 2024 Ford F-150 Platinum SuperCrew 4WD (hands-off), 2024 Honda Accord LX Sedan (hands-on), 2024 Lexus RX 450h+ Luxury (hands-off), 2024 Mazda CX-30 2.5 Turbo Premium Plus (hands-on), and 2024 Volkswagen Atlas SE AWD w/ Technology Package (hands-on).
Notable events occurred every 9 minutes and 3.2 miles, on average, with the most common events being cut-ins and poor lane centering.
A “notable” event is defined in the study as any situation in which the ADA system failed to handle the driving conditions adequately, as determined by the researcher driving the vehicle. Cut-ins, defined as instances when a vehicle enters the lane directly in front of the test vehicle, required a researcher to intervene 90% of the time.
Before the testing, the vehicles were taken to dealerships for tire and brake system inspections, four-wheel alignments, calibrations, and software updates to the latest versions. AAA clarified that ADA refers to the specific type of ADAS tested in the study, which can automatically steer, accelerate, and brake in certain conditions.
AAA states that, as driving assistance technology continues to evolve, the types of driving situations for which they are designed are expanding.
“Traffic jam situations are one area where more systems have added
Drivers should also:
• Learn when, where, and how to use ADA systems by reading the vehicle owner’s manual;
• Select the proper following distance for the driving situation to allow for more time to react and intervene when needed; and
• Prioritize safety when developing and using ADA technology.
capability in recent years,” the study states. “The systems evaluated in this study are capable of automatically controlling acceleration, braking (to a complete stop), and steering under driver supervision in low-speed, hightraffic scenarios.”
“The operational domain and specific function of these systems vary among different vehicle manufacturers. Some systems are intended only for lower-speed driving, while others operate continuously from a full stop to highway speeds. Some systems are hands-on, while others are hands-off. Some systems are intended to operate on any road as long as specific conditions are met, while others are designed to only operate on designated highways.”
According to the findings, drivers of hands-on systems had to intervene due to driving events three times more frequently than those of handsoff systems. While remaining handsfree most of the time, drivers who used hands-off systems were asked to re-engage by placing their hands back on the wheel once every 5.5 miles, or every 15.3 minutes, requiring continuous driver engagement.
“What we’ve found is that drivers really need to stay alert and cut
down on distractions, especially when things get busy on the road,” said Greg Brannon, AAA director of automotive engineering research, in a press release on the findings.
To improve road safety, AAA researchers recommend drivers remain in complete control of their vehicles at all times, regardless of the ADA system they’re using, and to always be prepared to intervene by braking or steering.
They also recommend maintaining awareness, staying engaged, and eliminating distractions, including smartphones.
“AAA aims to collaborate with industry leaders to enhance testing and expand consumer education about autonomous systems as they become more widely used,” AAA said in the release. “AAA encourages automakers to focus on enhancing ADA performance, particularly focusing on improving cut-in response and lane-centering behavior, and improving the visibility of alerts related to the deactivation of ADAS features to ensure drivers are aware when features are active or inactive.”
Cox Automotive Unveils Key Insights into Successful Car Deals in New Study, Drivers of Car Shopping Satisfaction
The Drivers of Car Shopping Satisfaction, a comprehensive report detailing the emotional journey and satisfaction of car shoppers. The study surveyed more than one thousand new- and used-vehicle buyers and reveals significant improvements in the car buying experience over the past decade.
Cox Automotive’s latest eBook on The Four Drivers of Car Shopper Satisfaction is available as a free download.
The study surveyed 740 newvehicle buyers and 350 used-vehicle buyers regarding vehicles purchased in the past 12 months from a franchise dealership. The report also includes responses from 256 franchise dealers relating to improvements to customer satisfaction and the business outcomes from those efforts.
Shopper satisfaction with car buying rose eight percentage points, from 60% in 2016 to 68% in 2024. Most shoppers, 81%, associated positive emotions such as excitement, hopefulness, empowerment and confidence with their purchase experience.
This study affirms the four pillars that drive car shopper satisfaction: knowledgeable and supportive staff, transparency, feeling well-informed, and being in control. Dealerships that intentionally deliver on these specific emotional and practical needs of their customers see two times more efficiency and two times more profitability than those who do not.
Emotional Dips Along Purchase Journey
The report highlights growing positivity throughout the car buying journey, with significant improvements in satisfaction and control, such as when shoppers engage with dealership staff and compare vehicle and payment. However, some emotional dips remain, particularly during trade-in appraisals, where shoppers
Key Findings of the Study:
In-Store Experience Remains Crucial: Despite the rise of digital retailing, the majority of vehicle purchase journeys still occur in-store, particularly the final aspects of the deal.
Emotional Experience is Improving: Since 2016, the buying process has become more positive, especially during traditionally challenging purchase steps, such as negotiating price and trade-in value and securing financing terms.
Online to Offline Buyers Feel More Positive: Buyers who transition from online to offline have a smoother, more positive experience with greater feelings of control and can be attributed to better integrated dealer platforms.
Opportunities for Improvement: Convenience, personalization, and stress reduction remain areas for continued focus, particularly among Gen Z and used car buyers.
Customer Service Matters: Excellent customer service significantly boosts loyalty and the likelihood of returning for service.
feel disappointed, and when evaluating finance and insurance products, where shoppers feel overwhelmed and confused.
The top five most stressful points in the car buyer's journey were waiting/ idle time at the dealership; selecting/ purchasing F&I products; determining what one can afford; finalizing the deal terms; and getting a trade-in offer and applying for and finalizing financing were ranked equally low.
"While the car buying experience is not yet a perfect science, dealers will want to focus on areas where buyer needs are not being fully met to create a less stressful, more convenient sales process that is tailored to their customers", said Lori Wittman, President of Retail Solutions at Cox Automotive.
"To alleviate these negative feelings, dealers can provide accurate appraisals, clear F&I product transparency, and personalized recommendations."
Digital Retailing Empowers Car Buyers
Dealer adoption of digital retail-
ing tools has grown steadily over the past three years and has empowered customers, enabling them to start their purchase process online, explore options, and customize payments without staff intervention. This shift has led to enhanced pricing transparency, better communication, and a seamless transition from online to in-store processes.
Customer Satisfaction Equals Better Business
Dealers are increasingly focusing on educating customers, offering transparent pricing, and providing digital retailing tools to improve customer satisfaction. These strategies are crucial for building trust, loyalty, and competitive advantage.
For a comprehensive breakdown of the top satisfaction best practices being implemented by winning dealerships and more insights, download the full ebook, The 4 Key Drivers of Shopper Satisfaction: https://www.coxautoinc.com/retail/drivers-of-shoppersatisfaction/. n
The Ford F-150 3.5L PowerBoost® Full Hybrid V6
This is a full hybrid system integrated into the F-150's platform—so it can operate in gasonly, electric-only, or combined modes using both power sources. It pairs a 3.5 L twin-turbo EcoBoost V6 with a 35 kW (approx. 41 hp) electric motor housed inside a 10-speed modular hybrid transmission and a 1.5 kWh liquid-cooled lithiumion battery mounted under the load floor.
The 2025 F-150 largely carries forward the extensive updates from the 2024 refresh, including a modernized exterior, a standard 12-inch LCD touchscreen paired with SYNC 4, and advanced driver aids like LED headlights, blind-spot monitoring, and a Class IV trailer hitch
The Ford F-150 3.5L PowerBoost® Full Hybrid V6 is an impressive blend of raw capability and modern efficiency, redefining what a full-size pickup truck engine can deliver. With 430 horsepower and a remarkable 570 lb-ft of torque, it doesn’t just rival traditional V8s—it outperforms many of them, especially when towing or hauling heavy loads. The hybrid system integrates seamlessly, providing instant torque for confident acceleration while still offering the smooth, refined power delivery drivers expect from a modern truck.
What sets the PowerBoost apart is its balance of performance and efficiency. It delivers respectable fuel
Mitchell Reports U.S. BEV Claims Dropped for the First Time During Q2
By Lurah Lowery
The number of battery electric vehicle (BEV) claims dropped in the U.S. for the first time last quarter, according to Mitchell International’s Q2 “Plugged-In: EV Collision Insights” report.
Ryan Mandell, Mitchell’s vice president of strategy and market intelligence, said the 7% drop is part of a significant shift in the country’s EV landscape.
“This decline coincides with a 6% year-over-year reduction in new BEV purchases despite strong sales in early 2025,” he said in a press release. “Meanwhile, claims for MHEVs [mild hybrid electric vehicles] continue to rise, reaching approximately 5% in the U.S. and 4% in Canada. That is a jump of 2% and 9%, respectively, over the previous quarter and 21% and 29% over the previous year.”
Mitchell says, unlike their allelectric counterparts, MHEV sales are increasing, as is the claims frequency for repairable MHEVs, which rely on a small electric motor to assist the gasoline engine.
“In Q2 2025, it rose to 4.62% in the U.S. and 4.33% in Canada, a jump of 2% and 9% respectively over the previous quarter,” the
report states. “For collision repairers and auto insurers, this steady growth represents an opportunity to focus on vehicles that combine cost advantages like automobiles with an internal combustion engine (ICE) and less specialized training than is necessary for BEVs.”
Mandell told Repairer Driven News that MHEVs rely on a 48-volt system, which doesn’t require special certification due to the voltage levels.
“Their repair also does not necessitate the use of special insulated tools and personal protective equipment (PPE),” he said. “Since BEVs run 400-volt or more, extra precautions, training, and tooling are required to safely work on them. In addition, it is far more common that the high-voltage batteries in BEVs will need to be removed as part of the repair process than it is for mild hybrids, where such a requirement is rare.”
Mandell notes in the report that BEV demand is being tested with U.S. consumers facing the expiration of federal tax incentives in September and a proposal from the Environmental Protection Agency to repeal current greenhouse gas emission regulations.
The report notes that according to Cox Automotive, General Motors — the largest U.S. automaker — became one of the strongest challengers to Tesla during Q2, doubling its BEV sales and providing buyers with more alternatives. Mitchell says traditional automakers, including Hyundai, Kia, Toyota, Ford, and Chevrolet, could capture most of the remaining BEV market share in Canada as Tesla fell 16% in Q2 to No. 8 among likely shoppers.
To boost sales, auto manufacturers have expanded BEV pricing discounts, which reached an all-time high of nearly $8,500 per vehicle during Q2, according to the Mitchell report.
To date, tariffs and the global trade war have not substantially impacted used vehicle pricing, according to the report.
Total loss market values were relatively stable in Q2, averaging $30,172 for BEVs and $13,850 for ICE vehicles. Mitchell says that represents a 2% decrease, which was less than 1% over Q1.
Plug-in hybrid electric vehicles (PHEVs) saw a 3% decline in average total loss market value, while MHEVs increased in value by close to 2%.
Average severity for repairable vehicles remains the highest for BEVs, at $5,903 in the U.S. and $6,633 (CAD) in Canada. PHEVs were a close second at $5,254 and $5,916 (CAD), respectively, followed by ICE vehicles in the U.S. ($4,938) and MHEVs in Canada
($5,742 CAD).While the percentage of parts repaired on BEVs increased by 12% in Q2 compared to Q1, it still fell short of ICE vehicles, which were at 14%, according to the report. Mitchell found that OEM parts are still used more frequently in BEV
repairs, with 83% of parts dollars on estimates for repairable vehicles designated for OEM parts versus 63% for ICE alternatives.
Hyundai Santa Fe Blends Urban Comfort with Outdoor Capability
Santa Fe enhances its city-friendly, adventure-ready appeal with a generous, terrace-like living space created by its new, longer wheelbase and larger liftgate opening.
Santa Fe adopts a unique design development strategy, first starting with an enlarged liftgate concept to better facilitate enjoyment of the outdoors, then progressing outward to the exterior design concept. Its efficient, rectangular surfacing and long wheelbase convey a confident road presence, while its strong yet delicately crafted external design cues are suited to both urban and nature-focused settings.
Santa Fe’s front view creates a bold impression with an elevated, level hood line, H-shaped headlamp signature and precision-detailed fenders. Together, the H-shaped headlamps and lower front valance draw inspiration from a new flat-profile Hyundai logo, conveying a bold, distinctive image. The new, longer wheelbase adds sophistication, with clean side sculpting comple-
Santa Fe’s interior complements the exterior themes by emphasizing horizontal and vertical design elements matching the exterior design language. An H-shaped design motif is further applied to the upper instrument panel and air vents, enhancing a sense of openness and cohesive design balance.
mented by a flatter roofline, generous fender volumes, robust wheel arches, shorter front overhang and available 21-inch alloy wheels. From the rear, the wider liftgate opening conveys stability while leveraging simpler, sculptural surfacing details. H-shaped taillamps, like the headlamps, harmonize and complement the front view for a clean, attractive lighting signature from all angles. The new, wide liftgate design is nearly six inches wider than the previous-generation Santa Fe.
Interior design: Horizontal and vertical design elements neatly convey a solid SUV character
Santa Fe’s interior complements the exterior themes by emphasizing horizontal and vertical design elements matching the exterior design language.
The new interior design also benefits from available convenience features, such as a new UV-C steriliza-
Subaru Owners See Value in Driver Attention System
Most owners of Subaru models equipped with the company’s DriverFocus system keep it switched on and believe it makes them safer drivers, a new study from the Insurance Institute for Highway Safety shows.
Nearly 9 out of 10 drivers who have the feature, which uses a camera to detect signs of distraction and drowsiness, told researchers they use it most or all of the time, and a majority said they would want the next vehicle they purchase to have it too.
“Such a high level of acceptance for a system designed to keep drivers’ attention on the road is a bit surprising and very encouraging,” said IIHS President David Harkey. “Distraction and drowsiness are factors in thousands of crash deaths every year.”
Attention support features like DriverFocus are designed to guard
against those dangers. Many of them analyze steering patterns and lane deviations to determine when the driver’s awareness has slipped. Some, like Subaru’s, use a driver-facing camera to detect whether the driver’s eyes are open and directed at the road ahead.
Some manufacturers offer the simpler, pattern-based systems as standalone features, but camera-based systems are most often employed in conjunction with partial automation. The purpose is to minimize the risk that drivers will lose focus as they rely on adaptive cruise control and lanecentering features to keep their vehicle traveling down the road. A robust method of detecting when the driver’s attention has wandered is a requirement for a good rating in the Institute’s partial automation safeguards evaluation.
Attention is crash prevention
Subaru’s DriverFocus works independently from automated features. Since most driving is still done without any automation, such independent systems have the potential to prevent a large number of crashes that occur due to distraction and drowsiness. Together, those dangers were implicated in almost 4,000 U.S. road fatalities in 2023, and that number is almost certainly an undercount.
Driver attention systems can make a difference — if drivers embrace them.
The new IIHS study suggests automakers may find it relatively easy to convince drivers of the benefits. In an online survey of nearly 3,500 owners of Subaru models equipped with DriverFocus, 87% said they keep it turned on most or every time they drive. Seventy percent said that they would want to have the
system again in their next car. Among those who drive with it turned on, 64% agreed that it makes them a safer driver and 63% agreed it helps them avoid distractions.
The small percentage of drivers who turned the system off under their profile settings complained that the alerts were annoying and too frequent, and most drivers reported that they sometimes received false alarms when they weren’t actually drowsy or distracted.
However, some of the other answers from drivers who reported false alarms suggest they had misconceptions about the behaviors that should trigger a distraction alert. For example, many reported receiving a false alarm when they were changing lanes. Most likely, this occurred because they looked sideways or over their shoulder without using the turn signal as they changed lanes, as the system is designed not to issue an alert when the turn signal is engaged. Others received warnings when they were looking away from the
road to use their navigation system or adjust the radio or climate controls.
“We do a lot of things behind the wheel almost unconsciously, without thinking that they’re unsafe,” said IIHS Research Scientist Aimee Cox, the lead auAthor of the study. “But those seemingly benign actions can pull our attention away from the road and increase the risk of crashing.”
Alerting without irritating
Separate IIHS research on lane departure warning systems — which issue alerts when the vehicle appears to be drifting out of the travel lane — suggests that shifting from audible warnings to haptic alerts like steering wheel vibrations makes drivers less likely to find them annoying.
For systems like DriverFocus, designers could reduce the potential for annoyance while maintaining the system’s effectiveness by converting to escalating alerts that start with a relatively unobtrusive haptic signal and add an audible warning after repeated signs of distraction or drowsiness or clear evi-
dence of danger.
Not surprisingly, the study found that distraction alerts were far more common than drowsiness warnings. Previous research has shown that visible drowsiness is quite rare. However, the risk of crashing while visibly drowsy is also greater than the risk of crashing while engaging in some distracting secondary tasks.
Nearly all system users said they received at least one distraction warning over the 30 days prior to the survey, while about a third received a ‘take a break’ warning due to drowsiness. Many of those drivers said they were not drowsy at the time, but 12% reported receiving a warning when they were about to fall asleep.
“That shows drowsiness is certainly common enough to be a concern,” Cox said. “It’s also something that drivers may worry about more than the distracting activities they engage in more often, which could help encourage more people to adopt the technology.”n
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Nissan Rogue is Blend of Design, Tech, Safety, and Performance
Adventure in style with water-repellant leatherette seating, heated seats and steering wheel, Lava Red accent stitching and piano black dashboard trim.
Nissan’s latest SUV lineup strikes a careful balance between bold styling, advanced technology, reassuring safety, and versatile performance. From premium touches in the Platinum grade to rugged adventure-ready Rock Creek editions, the brand has crafted a vehicle that appeals to both city drivers and weekend explorers.
Design That Works and Wows
At the top end, the Platinum grade elevates the cabin with gloss-
black exterior trim and available chestnut brown semi-aniline leatherappointed seating. Interior LED ambient lighting adds a refined glow, while 19-inch wheels complete the upscale look. Practicality is built in as well: rear doors swing open to nearly 90 degrees for easy access, a clever cargo area slot keeps milk jugs in place, and available rear sunshades protect passengers from glare.
The SUV also stands out with its bold color palette, offering four
two-tone options. Choices like Everest White Pearl, Deep Ocean Blue Pearl, Champagne Silver Metallic, and Boulder Gray Pearl—all paired with a Super Black roof—give drivers plenty of ways to make a statement.
Technology That Connects
Inside, the available Google built-in brings familiar apps like Google Maps directly to the dashboard for seamless navigation. Technology is also a highlight, with features like a crisp digital gauge cluster, a large touchscreen with wireless Apple CarPlay/Android Auto, and available ProPILOT Assist for semiautomated driving support.
Safety is another strong suit, as the Rogue comes standard with Nissan Safety Shield® 360, which includes automatic emergency braking, blind-spot monitoring, lane departure warning, and rear cross-
Rogue Please Turn to Page 28
Body structure:
• Tunneled underbody with lightweight carbon tub
• Active aero spoiler and air brake
• Large, staggered wheels – 21” front wheels and 22” rear wheels
• Assumed T-shape prismatic battery pack - enabling low seating and better airflow around and
Corvette From Front Cover
tage, but with a distinct SoCal flavor. For decades, GM has leveraged the Corvette nameplate to introduce concepts, experimental cars, and prototypes that push automotive design and engineering forward,
and the California Corvette Concept continues this legacy. While there is no production intent behind this design study, the Pasadena team embraced this project as a blank slate to reimagine what the Corvette could be.
“Southern California has been at the heart of automotive and
design culture for a century, and GM has had a deep design presence here for nearly 40 years. We wanted to ensure that this concept was developed through that SoCal lens, but with a global and futuristic outlook. Duality of purpose is the basis of this concept’s design strategy,” said Brian Smith, design director, GM Advanced
The minimalist interior centers on the driver, with integrated structural elements and performancefocused displays. An augmented-reality HUD enhances highspeed driving with only the most essential data displayed.
Design Pasadena. “The defining design aspect is the single-piece, front-hinged canopy than enables the entire upper shell to be removed, transforming the concept from an agile, slick sports car to a lightweight, open-air track car.”
The California Corvette concept, a one-of-one hypercar, blends racing-simulator inspiration with iconic Corvette cues. Dramatic exterior proportions – wide at the wheels with a narrow, tapered cabin and
a narrow cockpit – reflect classic Corvette DNA, while the dramatic single-piece front-hinged canopy transforms the vehicle from a sleek sports car to a lightweight, open-air track car, pushing the boundaries of what’s possible.
The minimalist interior centers on the driver, with integrated structural elements and performancefocused displays. An augmentedreality HUD enhances high-speed driving with only the most essential
data displayed.
The GM studios in Pasadena encompass a 148,000-square-foot campus spread across three buildings and housing about 130 staff, spanning design, creative, facilities, operations, sculpting, fabrication and artisans. It’s fully equipped for advanced design, development, physical modeling and builds, and it plays a key role in GM’s global design network, which spans studios in Detroit, Shanghai, Seoul, the UK and Los Angeles. n
Santa Fe From Page 14
tion compartment and a dual, wireless charging system (15W) for smartphones for a sophisticated user experience. Santa Fe’s first-in-class Panoramic Curved Display, which encompasses the 12.3-inch digital gauge cluster and infotainment system, enhances driving visibility while adding a premium ambience.
Leveraging the longer wheelbase, the Santa Fe offers superior interior space for passenger comfort. Fully foldable second and third-row seats create a terrace-like space at the rear liftgate opening, enabling users to enjoy outdoor surroundings effortlessly.
Practical body profile facilitates urban and outdoor activities
The Santa Fe provides impressive cargo capacity, a benefit for both urban lifestyles and outdoor adventures, with plenty of room for everything from sports equipment to camping gear to travel luggage. Roof storage access is further enhanced by a self-concealing grab handle within the exterior C-pillar, eliminating interruptions to flush exterior surfacing. Premium features enhance comfort and convenience in the city or outdoors
To enhance the user experience, the Santa Fe is packed with premium comfort and convenience features. The available first-row Relaxation Comfort seat with leg rest allows occupants
to relax in a comfortable position that helps simulate a weightless experience for its occupants. In the six-passenger Santa Fe, available second-row powerreclining captain’s chairs provide extra comfort for rear passengers. Secondrow power fold-and-dive seats also add a cushion-angle adjustment, a world’s first for a second-row fold-and-dive seat. Santa Fe also offers a world’s first bilateral, multi-console storage space that either front or rear passengers can open.
Santa Fe offers convenience features such as an available dual, wireless charging system for smartphones. Wireless Apple CarPlay® and Android Auto® are now standard. A powerful USB-C terminal with a maximum charging rate of 27 watts and a third-row USB port are also available. In addition, a UV-C sterilization compartment is available for the top of the Santa Fe’s glove compartment, providing ultraviolet light-based sterilization of frequentlyused items, such as cell phones, wallets, glasses, and similarly sized items.
Active driver assistance and safety features provide driving confidence
Santa Fe also offers a host of driving assistance and safety features that can help reduce user fatigue and provide a comfortable, confident driving experience whether commuting or on a weekend adventure.
Available features such as Forward Collision-Avoidance Assist can help provide a warning and emergency braking
if the preceding vehicle suddenly slows or if risk of a forward collision is detected. Lane Following Assist employs a windshield-mounted camera to help the vehicle maintain its position in the center of its lane. Further, Forward Attention Warning (FAW), a Hyundai first in North America, utilizes an infrared camera mounted on the steering column to help track a driver’s eye gaze and monitor attention levels to help ensure safe driving.
Highway Driving Assist helps maintain a select speed and distance from the vehicle ahead while assisting with lane changes on a highway and can further help center the vehicle in the lane while driving.
Fuel-efficient power for both city commutes and outdoor adventures
Santa Fe is available with two powerful and efficient powertrain options. The standard powertrain is a 2.5-liter direct-injected, turbocharged engine (Theta III engine family) mated to an eight-speed dual-clutch transmission with an estimated output of 277 horsepower @ 5,800 rpm Santa Fe front-wheel drive models have EPAestimated fuel economy ratings of 20 city/29 highway/24 combined. Allwheel drive models, with the exception of the XRT, have EPA-estimated fuel economy ratings of 20 city/28 highway/23 combined. Hybrid all-wheel drive models have EPA-estimated fuel economy ratings of 35 city/34 highway/34 combined. n
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The 2026 Nissan Rogue Rock Creek edition caters to drivers whose lifestyles take them beyond the crowds, with striking design and additional capability for journeys that finish past the end of the pavement.
Rogue From Page 22 traffic alert.
Safety and Driver Assistance
Nissan continues to prioritize safety with an impressive suite of driver-assistance technologies. The available 3D Intelligent Around View® Monitor, Front Wide View, and Invisible Hood View provide unmatched visibility when parking or maneuvering in tight spaces. On longer drives, ProPILOT Assist 2.1 enables hands-off, single-lane freeway driving for attentive drivers, reducing fatigue on road trips.
Standard Nissan Safety Shield® 360 enhances driver confidence with features such as Automatic Emergency Braking with Pedestrian Detection, Blind Spot Warning, Rear Cross Traffic Alert, and Lane Departure Warning.
Performance for Every Road
Under the hood, the Rogue typically comes with a 1.5-liter turbocharged 3-cylinder engine paired to a Xtronic Xtronic with manual shift mode with paddle shifters, ECO and Sport modes driving. The Rogue prioritizes comfort over sportiness,
The 2026 Nissan Rogue Rock Creek edition caters to drivers whose lifestyles take them beyond the crowds, with striking design and additional capability for journeys that finish past the end of the pavement.
offering a quiet ride and composed handling that’s perfect for city streets and highway cruising. For those seeking adventure, the Rock Creek edition is built to handle more than just pavement. Falken Wild Peak all-terrain tires, Hill Descent Control, a tubular roof rack, and a distinctive front fascia set it apart as the rugged choice.
Meanwhile, the advanced VC-Turbo engine delivers best-in-class standard gas engine torque while maintaining impressive fuel efficiency—up to 29 mpg city, 36 mpg highway, and 32 mpg combined (S/ SV FWD). Available Intelligent All-
Wheel Drive with five drive modes— Standard, Eco, Sport, Off-Road, and Snow—ensures drivers can tackle varied conditions with confidence.
Final Thoughts
With thoughtful design details, modern connectivity, advanced safety systems, and a balance of efficiency and capability, Nissan’s SUV lineup makes a compelling case for drivers who want more than just a daily commuter. Whether navigating busy city streets or exploring trails on the weekend, it’s a vehicle designed to deliver confidence, comfort, and versatility. n
ASA Installs New Board, Names Dan Stander as Chairman
The newly installed ASA board features a blend of experienced leaders representing both the collision and mechanical sectors:
• Chairman: Dan Stander, AMAM, Fix Auto Highlands Ranch, Littleton, CO
• Immediate Past Chairman: Scott Benavidez, AMAM, Mr. B’s Paint & Body Shop Inc., Albuquerque, N.M.
• General Director: Tom Piippo, AMAM, Tri-County Motors, Rudyard, MI
• General Director: Joel Adcock, Revv, New York, NY
• Collision Division Director: Gene Lopez, AMAM, Seidner’s Collision Center, Duarte, CA
• Mechanical Division Director: Aaron Clements, AAM, C & C Automotive, Augusta, GA
• Executive Director: Julie Massaro, Automotive Service Association, North Richland Hills, TX
During the Annual Meeting, recognition awards that honored individuals that made significant contributions to the ASA mission and/or the automotive repair industry were distributed. Honorees for 2025 included:
• Jeff Parker, ITW Evercoat, received the Phoenix Award for his contributions and expertise shared on the Collision Operations Committee.
• Roy Schnepper, Butler’s Collision, Inc., Roseville, MI, received the Chairman’s Award of Excellence for the many years of service on the Board of Directors and work he has done for the ASA members by representing ASA at several other respected organization boards such as CIC, and CIECA just to name two.
• Scott Benavidez, Mr. B’s Paint & Body Shop Inc., Albuquerque, N.M., received Recognition for his outstanding leadership of ASA.
ASA is the largest and oldest national organization committed to protecting the automotive repair industry including both collision and mechanical shops interests. Our members own and operate repair facilities responsible for the majority of all, post warranty, repair services in the United States. ASA advocates for the interests of its members and their customers in Washington, D.C. Through our education, training resources, and services, ASA provides its members in all 50 states the power to remain trusted stewards of their customers vehicles in their communities. For more information visit www. ASAShop.org. n
dylan@limbaughtoyota.com
timbeasley@limbaughtoyota.com
Camaro ZL1 Tops Chart of Most-stolen Vehicles
The Chevrolet Camaro ZL1 raced to the top of the list of America’s most-stolen vehicles, while a software upgrade helped reduce theft rates for Hyundai and Kia vehicles, new research from the Highway Loss Data Institute shows.
The Camaro ZL1 and the regular Camaro account for two of the five most-stolen model year 202224 vehicles, HLDI’s latest analysis shows. Relative to its numbers on the roads, the Camaro ZL1 had a whole-vehicle theft rate 39 times the average for all vehicles. The frequency of whole-vehicle theft claims for the standard Camaro was 13 times as high as the average.
“Muscle cars have often topped this list, as thieves are attracted to vehicles with high horsepower,” said Matt Moore, chief insurance operations officer at HLDI and the Insurance Institute for Highway Safety. “That also helps explain why the more expensive, more powerful ZL1 is stolen so much more often than the standard Camaro.”
Along with the two Camaro variants, pickup trucks and other expensive or high-horsepower models dominate the list of the top 20 vehicles with the highest claim frequencies for whole-vehicle theft.
On the other end of the spectrum, the 20 least-stolen vehicles include eight electric vehicles and two plug-in hybrids, all of which have whole-vehicle theft claim frequencies that are more than 85% lower than the all-vehicle average. As past HLDI studies have noted, electric vehicles are likely to be garaged or parked near buildings to facilitate charging, making them less attractive to thieves.
On top of the high horsepower that makes the Camaro an attractive target, a technical glitch seems to have created new opportunities for thieves to steal it, according to
Vehicles with the highest claim frequencies for whole-vehicle theft 2022-24 model years
Relative claim frequency (100 = average)
Chevrolet Camaro ZL1Large sports car 3,949
Acura TLX 4WD
Camaro
GMC Sierra 2500 crew cab 4WD Very large pickup 1,023
Acura TLX 2WD
luxury car 805
Vehicles with the lowest claim frequencies for whole-vehicle theft 2022-24 model years
Relative claim frequency (100 = average)
Tesla Model 3 4WD Midsize luxury car (electric) 1
Tesla Model Y 4WD Midsize luxury SUV (electric) 2 Tesla Model 3 2WD Midsize luxury car (electric) 2 Toyota RAV4 Prime 4WD Small SUV (plug-in hybrid) 5 Tesla Model S 4WD
news reports.
Thieves can steal modern vehicles by cloning the owner’s key fob with an electronic device. Ordinarily, they need access to the fob to copy it. But some media outlets have reported that thieves are able to clone the key code for newer Camaros by accessing the on-board ports that technicians use to retrieve diagnostic codes and monitor data about fuel economy, emissions and other aspects of performance.
Most theft claims don’t indicate whether the entire vehicle or just some components or vehicle contents were stolen. For its ranking of the most-stolen vehicles, HLDI identifies whole-vehicle thefts by comparing the dollar amounts of theft claims with what insurers pay for the same vehicles when they’re totaled in a crash.
luxury car (electric) 5
HLDI delved deeper into the situation with a separate analysis of Camaro theft claims for model years 2010-24.
That analysis showed that theft claim frequencies — both whole-vehicle and smaller claims — for Camaro variants were relatively stable from 2020 through 2022 but rose sharply in 2023 and continued to climb through much of 2024. It also indicated a clear break in the pattern beginning with model year 2016, which was when a keyless, push-button start system was introduced.
“We expect powerful and high-value vehicles to be targeted, and these models check both those boxes,” Moore said. “But it stood out to us that Camaros that were nearly 10 years old had such high claim frequencies.”
Theft claims for model year
2016-24 Camaros began to soar in 2023. Claim frequency for the newer models peaked in March 2024 at 18.3 claims per 1,000 insured vehicle years, compared with about 1.3 claims per 1,000 insured vehicle years for 2010-15 models. (One insured vehicle year equals one vehicle insured for one year, two vehicles insured for six months, and so forth.)
Texas and California were the first states to show spikes in theft claims for Camaros. In 2024, California recorded the highest theft claim frequencies for these vehicles, followed by Tennessee, Mississippi, Maryland and Texas.
In March 2025, General Motors launched a service campaign aimed at reducing theft risk for 2020-24 Camaro models. Under the initiative, owners can bring their vehicles to dealerships for a free software update.
HLDI hopes to study how the new software influences theft claims. In the meantime, Camaro owners should contact a nearby dealer to get the update as soon as possible, Moore said.
A similar campaign has worked
well for Hyundai and Kia, which saw some of their models unexpectedly break into the top 20 most-stolen vehicles in 2021, another recent report shows.
After a HLDI analysis revealed that many of the older models targeted by thieves were not equipped with electronic immobilizers as standard equipment, the brands began offering affected owners a theft-deterrent software upgrade that performs the same function.
HLDI has been tracking the campaign’s impact since it began in February 2023. The latest analysis shows that the frequency of theft claims of all kinds was 46% lower for eligible Hyundai and Kia vehicles that received the upgrade than for those that didn’t. Whole-vehicle theft claims were 52% less frequent for vehicles with the upgrade.
Another signal that the software is working is an increase in the frequency of vandalism claims, many of which likely reflect damage that occurred during thwarted theft attempts.
Despite the improvements, however, in December 2024, the most recent month that the analy -
sis covers, theft claim frequencies for the eligible model year 2011-22 vehicles remained high, at nearly 10 and 11 claims per 1,000 insured vehicle years for Kia and Hyundai, respectively. In contrast, theft claim frequency for 2011-22 vehicles from all manufacturers was less than two claims per 1,000 insured vehicle years. Only 41% of the eligible Hyundai vehicles and 40% of the eligible Kia vehicles had received the upgrade as of December, so it’s not surprising that they continue to be targeted.
Owners of newer models have less reason for concern, HLDI’s latest whole-vehicle theft report shows. Whole-vehicle theft rates for 202224 Hyundai and Kia models, most or all of which have electronic immobilizers as standard equipment, are substantially lower than the allvehicle average.
“This intervention showed dramatic results right off the bat, offering owners some peace of mind,” Moore said. “Owners who still haven’t gotten the software upgrade should do so immediately, as it’s the best way to protect their vehicle.” n
Auto Glass Safety Council to Launch Two New Certifications for ADAS and CSR
The Auto Glass Safety Council (AGSC) is launching two brandnew certification programs at Auto Glass Week in September: AGSC Certified Glass ADAS Specialist and AGSC Certified Customer Service Representative.
• AGSC Certified Customer Service Representatives will solidify their knowledge of customer service fundamentals, such as how to handle an upset or confused customer, as well as the Automotive Glass Replacement Safety Standard (AGRSS).
• The AGSC Glass ADAS Certification verifies that the technician understands how the major components of Advanced Driver Assistance Systems (ADAS) work, why recalibration is necessary and how to do it. It also ensures that the technician knows how to operate the recalibration systems.
“AGSC also highly recommends that technicians get certified by their recalibration system’s manufacturer,” said Jeff Olive, AGSC’s director of quality and training and the head of the education committee. “This new certification will verify that they’ve retained that knowledge and give them the AGSC stamp of approval.”
As the chair of AGSC’s ADAS committee, AGSC President Jacques Navant helped develop the certification. “As ADAS develops, there are a lot of gray areas and misinformation out there. This certification will establish a baseline for technicians to know they’re recalibrating properly. This is the first certification of its kind. Some of the industry’s best assembled the materials for the program.”
Olive added, “CSRs should know the AGRSS standard to pre-
reserved.
pare for any questions a customer may ask that pertain to a safe installation. That includes explaining minimum drive-away times or why windshield-mounted cameras have to be recalibrated.”
AGSC debuts the CSR and Glass ADAS Specialist training and certifications at Auto Glass Week (AGW) 2025, taking place Sept. 9-11, in Reno, Nev., at the Reno-Sparks Convention Center, Halls 1-2.
CSRs or technicians attending AGW can get live training to prepare for and take the tests for free. Attendees can leave AGW 2025 with up to eight new certifications: AGSC’s Replacement and Repair certifications and certifications from adhesive manufacturers Dinol U.S. Inc., DuPont, SIKA and SRP Products, and the new CSR and Glass ADAS Specialist certifications. n
HAYES CHRYSLER DODGE
economy for a full-size pickup without compromising strength, making it a smart choice for those who need capability but don’t want to constantly pay the price at the pump. Ford also includes the Pro Power Onboard generator system, which turns the truck into a mobile power station— an invaluable feature for worksites, camping, or tailgating.
While the added complexity of a hybrid system may give some traditional truck owners pause, Ford has engineered the PowerBoost to be as durable as the rest of the F-150 lineup. The transition between electric and gas power is nearly seamless, and the truck maintains its rugged, workready character despite its advanced technology.
In short, the 3.5L PowerBoost® V6 is not just a hybrid for fuel savings—it’s a powerhouse that adds capability, versatility, and innovation to America’s best-selling truck. It’s ideal for buyers who want V8 muscle with hybrid efficiency and extra utility baked in.
Inside, the F-150 balances utility with comfort. Higher trims rival
The Ford F-150’s dashboard and interior are designed with a mix of rugged durability and modern comfort. The layout is clean and functional, featuring large, intuitive controls that are easy to use even with work gloves on. Higher trims offer premium materials, soft-touch surfaces, and available leather upholstery, while practical storage solutions are built throughout the cabin. A large digital display and available SYNC® infotainment system with touchscreen keep drivers connected, and thoughtful touches like foldflat work surfaces and spacious seating make the interior versatile for both work and everyday driving.
luxury SUVs, offering premium leather seating, massaging front seats, and advanced noise insulation. Even work-focused trims feature practical storage solutions and durable materials that hold up to tough use. The SuperCrew models especially stand out with spacious rear seating, making the truck family-friendly.
The 2025 Ford F-150 remains a top-tier choice in full-size pickups— true to its reputation as America’s
best seller. It blends modern tech, strong towing and payload performance, and a broad range of trims that cater to a wide audience—from work-focused buyers to family haulers and adventure-seekers. Notable improvements like BlueCruise 1.4 and trim-specific refinements keep it fresh for 2025, even with minimal exterior changes. If you're shopping for a truck that does a little bit of everything, the 2025 F-150 remains tough to beat. n
F150 From Page 10
CCC and Elitek Expand Integration to Include Sublet Services
CCC Intelligent Solutions Inc. (CCC), announced that Elitek Vehicle Services, an LKQ company, has expanded its integration with the CCC Diagnostics Network. With this expansion, Elitek’s mobile sublet services can now be automatically added to CCC ONE® workfiles. This enables Elitek’s mobile service collision repair customers to digitally capture diagnostics as well as non-diagnostics services, helping reduce administrative work and supporting more complete repair records.
The expansion builds on the companies’ initial integration, launched in 2023, which enables documentation from Elitek’s remote diagnostics services to flow directly into CCC ONE, including invoices, scan and calibration reports. This next phase extends that functionality to additional mobile services performed onsite by Elitek technicians, automating the delivery of key information into repair workflows. The
added efficiency supports repairers as they manage rising repair complexity, continued staffing constraints and the need to thoroughly document repairs performed on the vehicle. There is no cost to activate the expanding capabilities for existing CCC/Elitek customers.
“With pressure mounting from rising complexity and staffing challenges, repairers are looking for ways to do more with less, and that can include subletting out specialized services,” said Mark Fincher, vice president of product management at CCC. “By expanding our integration with Elitek, we’re helping shops reduce manual steps and improve repair documentation, all within the workflows they already use every day.”
Elitek delivers mobile diagnostics and sublet services directly to collision repair facilities, helping complete repairs outside a shop’s in-house capabilities. With this integration, service
documentation can be automatically attached to the appropriate CCC ONE repair order, removing the need for manual uploads or data entry.
“We’re proud to expand our relationship with CCC and bring even more value to our customers by reducing friction across our portfolio of services,” said Glen Dixon, Senior Director of North American Operations, Elitek Vehicle Services. “Adding documentation from more of our services into CCC ONE helps streamline operations, reduce time spent managing sublet work and makes it even easier for our customers to perform ADAS calibrations, mechanical, electrical and other sublet services." Elitek is a participating provider in the CCC Diagnostics Network, which includes multiple diagnostics and sublet service partners. Repairers have the flexibility to choose the providers that best meet their needs while supporting consistent. n
Arron Johnson Eddie Touwsma
David McCain Outside sales
Stellantis to Invest More Than $41 Million to Build Advanced Mopar Parts Distribution
Stellantis announces a more than $41 million investment in a new Mopar Parts Distribution Center (PDC) in Forsyth, Georgia. Located about 60 miles south of Atlanta, the nearly 422,000-square-foot facility will further strengthen the company’s U.S. parts distribution network, supporting faster, more efficient service for dealers and customers of the Chrysler, Dodge, Jeep®, Ram, Alfa Romeo and FIAT brands throughout the Southeastern United States.
“This facility represents a critical investment in Mopar’s long-term growth strategy and our ability to support the dedicated workforce that drives our success,” said Darren Bradshaw, senior vice president of Mopar North America. “It provides our UAW-represented employees with the tools, technology and environment they need to deliver exceptional service to our dealers and customers while supporting our commitment to efficiency and sustainability.”
The facility will feature a 16,000-square-foot AutoStore automated storage and retrieval system, a breakthrough in warehouse logistics. The AutoStore system uses 66 robots designed to retrieve parts from a high-density grid of bins,
transporting them to processing stations where PDC employees prepare final shipments. This next-generation automation enhances order processing speed, accuracy and inventory control while reducing the physical footprint required for storage.
The facility will leverage energy-saving technologies and sustainable building practices, reflecting Stellantis' commitment to minimizing its environmental footprint and
enhancing operational performance. Mopar, the global service, parts and customer-care brand of Stellantis, has a rich 88-year history of providing genuine parts and accessories for Stellantis-brand vehicles, including Chrysler, Dodge, Jeep, Ram, Alfa Romeo and FIAT. The new Georgia PDC will support approximately 90 UAW-represented jobs.
October 6, 2025
Eagle Watch Golf Club in Woodstock, GA
Join us this fall for an incredible day of golf and prizes for longest drive, closest to pin, and longest putt – all for an incredible cause.
Registration includes:
• 18 holes of golf
• Range balls
• 2 drink tickets
• Lunch
• The air cannon
Registration and breakfast begin at 8 AM with a shot gun start beginning at 10 AM.
For any questions, please contact us at info@gcia.org or 470-602-3005
https://gcia.org/event/2025gcia-golf-tournament/
CIF Welcomes
The Collision Industry Foundation (CIF) is thrilled to announce that I-CAR® has joined the CIF Annual Donor Program at the FIRST RESPONDER tier, the program’s highest level of support.
As the not-for-profit leader in collision repair education, technical training and talent development, I-CAR’s commitment to the longterm strength and resilience of the industry extends beyond the classroom and into the community. By joining CIF’s donor program at the
From Page 36
The Georgia investment builds on Stellantis’ broader transformation of its parts distribution network. In July, the company announced a $388 million investment to create a Metro Detroit Megahub, its largest PDC project to date, and earlier this year celebrated the opening of a $64 million PDC in East Fishkill, New York. Together, these projects, totaling nearly $500 million, reinforce
I-CAR as First Responder-Level Annual Donor
highest level, I-CAR reaffirms its mission to serve the industry not only through education and innovation, but also through compassion and action.
Launched in 2021, the CIF Annual Donor Program was created to ensure the Foundation has a reliable stream of funding to fulfill its mission of “We Answer the Call™” in times of need—whether it’s helping collision repair professionals and their families recover from natural disasters such as floods, hurricanes, wildfires,
Stellantis’ long-term commitment to strengthening its Mopar network across North America. Mopar Mopar is the global name for Stellantis genuine parts and authentic accessories.
A simple combination of the words MOtor and PARts, Mopar offers exceptional service, parts and customer-care. Born in 1937 as the name of a line of antifreeze products, Mopar has evolved over more than 88 years to represent both complete
and tornadoes, or other catastrophes.
Thanks to the ongoing generosity of companies like I-CAR and other corporate and individual supporters, CIF has provided critical relief to hundreds of industry members over the past two decades.
CIF is grateful for I-CAR’s partnership and leadership. This meaningful contribution will help ensure that,when disaster strikes, the Foundation can continue to respond swiftly and provide essential support. n
vehicle care and authentic performance for owners and enthusiasts worldwide.
Mopar made its mark in the 1960s during the muscle-car era with performance parts to enhance speed and handling for both on-road and racing use. Later, Mopar expanded to include technical service and customer support, and today integrates service, parts and customer-care operations in order to enhance customer and dealer support worldwide. n
GCIA Membership Is Open to Anyone Involved in The Collision Repair Industry
Become a member of GCIA and enjoy the following perks:
• Be actively involved in the GCIA.
• Receive job search assistance.
• Foster education and training opportunities for members.
• Advance relationships with insurance companies.
• Monitor and report on state and federal legislation which is of interest to our industry and businesses.
• Inform members of new technology and techniques.
