November 2022 Issue

Page 1

INFINTI QX55

Sonata N Line

290-Horsepower Turbocharged Engine

COLLISION NEWS

Jeff Silver, Former Head of I-CAR, Recalled as Visionary Leader Who ‘Made Things Happen‘.

3-year Maintenance Program on All INFINTI 2023 Vehicles

November 2022

The Innovative Way to Travel: Design Study GEN.TRAVEL

SCRS Announces Details of OEM Summits Planned for 2022 SEMA Show CIF Announces Support for Those Affected by Hurricane Ian

I-CAR® Announces Variety Of On-Site Educational Opportunities For 2022 SEMA SHOW

DEALER NEWS Universal Technical Institute and Volvo Car USA Expand Manufacturer-Paid Advanced Training Program

With GEN.TRAVEL, the Volkswagen Group has developed an iconic, innovation-packed study that constitutes a completely new vehicle category in the premium portfolio between sedan and MPV (Multi Purpose Vehicle). “With its NEW AUTO strategy, Volkswagen defines the mobility for generations to come – sustainable and digital,“ says Dr. Nikolai Ardey, Head of Volkswagen Group Innovation. “In the group-wide Volkswagen

Innovation Research department, we are further advancing this idea, showing how our customers will be able to experience mobility in the future – for example, as a service. With GEN.TRAVEL, we can already experience today what will be possible in the near future with innovative technology. Door-to-door travel at a new level. Emission-free and stress-free.”

GEN.TRAVEL Please To Turn Page 4

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Inflation Concern Reaches New High for Small Business Owners

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Ford

770-975-1802

770-974-2683 Hoover, AL

800.239.510 205.979.3048

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Genesis

Jim Burke Genesis

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Honda

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205.458.4452

205.443.7652

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Infiniti

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888.815.5238

Mazda

Merecdes-Benz

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Mitsubishi

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Century Porsche 256.532.4570

Subaru

Infiniti of Birmingham 800.476.0659 800.476.0659 966.234.1017 Infiniti of Memphis 901-261-7670 800-737-3077 901-205-1093

800.236.8456

256.536.0361

Jim Burke Subaru 205.320.7320 866.320.7320 205.458.4452 Stivers Subaru 404.248.1888 404.320.9419 Troncalli Subaru 678.341.4220 800.646.9438 770.889.2545

Toyota/ Scion

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Volvo

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Hyundai

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678.802.5018

Jim Burke Nissan

Days Chevrolet

205.823.5428

800.522.2345

Nissan

General Motors/Saturn Rick Hendrick Chevrolet

678.802.5000

Maserati of Birmingham

Buyers Guide

FIAT

800.522.2345

Ferrari Maserati of Atlanta

Jim Ellis Mazda of Marietta

Ferrari

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Maserati

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OPA Aftermarket 205.823.5237

800.633.4304

888.815.5238

770.963.6263

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Volkswagen

Aftermarket Hayes


The automobile will not only be better, but also more exciting than ever before.” Klaus Zyciora GEN.TRAVEL From Front Cover The GEN.TRAVEL drives autonomously and turns the driver into a relaxed passenger who has time for other things: Work. Relaxation. Entertainment. Family. Klaus Zyciora, Head of Volkswagen Group Design, explains: “The GEN.TRAVEL offers us a glimpse of the travel of the future. It shows us what autonomous driving will look like in the future. The GEN.TRAVEL embodies the visionary design of beyond tomorrow for the mobility of tomorrow. Efficient shaping characterizes the extremely 4

Southern Automotive Journal

Head of Volkswagen Group Design

distinctive design. Thus, in an age of technical perfection and virtually unlimited possibilities, ‘form follows function’ becomes ‘form follows freedom’. The automobile will not only be better, but also more exciting than ever before.” The GEN.TRAVEL has a unique, modular interior concept that can be customized for each journey and booked as a Mobility-as-a-Service offering. Depending on the configuration, up to four people can be transported in the concept vehicle. For business trips, the conference setup with four comfortable seats and a large table in the middle of November 2022

the interior provides relaxed surroundings. Dynamic lighting creates a pleasant working environment and avoids the danger of kinetosis (motion sickness). A configuration in the overnight-setup allows the conversion of two seats into two beds that can be folded out to a fullflat position. An innovative passenger restraint system ensures maximum safety even in a lying position. The GEN.TRAVEL lighting system influences melatonin production to help passengers fall asleep and wake up naturally. For family trips, the GEN.TRAVEL with front seats can www.IneedOEMparts.com


The GEN.TRAVEL has a unique, modular interior concept that can be customized for each journey and booked as a Mobility-as-a-Service offering.

be configured to entertain the children using augmented reality (AR). The interior is light, with a natural design. All HMI (human-machine interface) elements are produced using sustainable materials, combined with recycled or natural materials. The futuristic exterior of the GEN. TRAVEL is divided into two parts: The transparent, glass cabin is perfectly incorporated into the lower section, which houses all the technical features. The edge of the window is at waist level, making it very low so as to maximize the view of the outside. At the same time, when passengers are www.IneedOEMparts.com

lying down flat in the car, they do not experience any external influences. The wing doors of the GEN.TRAVEL facilitate better entry and exit. For maximum comfort, the GEN. TRAVEL has the active suspension eABC (electric Active Body Control) that calculates vertical and lateral November 2022

movements such as acceleration, braking, or cornering ahead of time, and optimizes the driving style and trajectory accordingly. Artificial intelligence (AI) and platooning – fully autonomous driving in convoys – are used to further increase the range for long-distance journeys.n Southern Automotive Journal

5


asTech Says Newly Expanded Software Helps Make OEM vs. Aftermarket Tool Decisions, Customizable for Every Shop By Lurah Lowery Repairify’s asTech has expanded its Rules Engine to “dramatically streamline” shop workflow with one-stop access to diagnostics, advanced driver assistance system (ADAS) insights, calibrations, and programming in an effort to reduce repair cycle times. Rules Engine is now enhanced with the ability for shops to customize repair workflows. Repairify President Cris Hollingsworth explained to Repairer Driven News that through the software application’s algorithm and interfacing with vehicles, repairers can determine — based on OEM repair procedures — the best tool to use for each job whether aftermarket, OEM, or as asTech calls it – “OEM-compatible.” The company has conducted thousands of tests on aftermarket tools to see how they perform compared to OEM tools and continues to test, Hollingsworth said. Tools that perform as well as the OEM tools are deemed “OEM-compatible” tools. “The Rules Engine is customizable for the shop and it has multidimensions in it,” Hollingsworth said. For example, the shop can

choose the makes they’re certified to work on or the vehicles they most commonly work on when determining their “shop rules” in the app to already have as a default whether OEMs require OEM tools or not. “Then the second set of rules would kick in and we would then route the scan through the appropriate tool based upon the guidance that we get from the second tier rules,” Hollingsworth said. He added that second-tier rules could come into play based on agreements with insurance carriers. And shops can also set up a default third-tier rule if jobs don’t get picked up based on tier one or tier two rules. “It gives a shop the ability to do multi-dimensional customization of the scans and the diagnostics that they are engaging in as the vehicles come into their shops,” Hollingsworth said. An earlier version of the software application was released several months ago to stress-test the software and get feedback from the industry but it didn’t have the tiered dimensions so now it’s “much more robust” and comprehensive, he said. Hundreds of shops have used Rules

Engine and their feedback, he noted, has been positive with users saying it’s a step forward. “This is all about optionality and choice for the shops,” Hollingsworth said, adding that the Rules Engines helps with consistency and can help repairers work more efficiently. “Right now, there’s no magic bullet to solve for the shortage of technicians. …The way that we’re trying to help our customers is to effectively say, ‘Look, you’ve only got so many technicians and so the best thing we can do to help you is increase the productivity per technician.'” Rules Engine is available for PC and mobile. The application can identify required calibrations, available tools, and OEM-specified procedures to safely repair and calibrate ADAS systems using adasThink by uploading the repair estimate and VIN. The processes can also be further automated through available integrations with estimating systems CCC Intelligent Solutions and Mitchell International. Reprinted Content: Copyright © 2022. DRIVEN COMMUNICATIONS INC. All Rights Reserved n

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The QX55 Brings a Suite of New Standard Comfort and Convenience

One year removed from it’s debut, the stylish INFINITI crossover returns this year with standard leather-appointed, perforated seating surfaces and ProPILOT Assist included on all grades. INFINITI Premium Care is an integrated 3-year maintenance program on all INFINTI model year 2023 vehicles, lease or retail, sold in the United States. INFINITI Premium Care provides a suite of benefits including inspections, oil changes and tire rotations, expanding on the luxury automaker's tradition of providing top-rated customer satisfaction. The QX55 brings a suite of new standard comfort and convenience features including auto-folding heated outside mirrors, 4-way driver power lumbar adjustment and rear door handles with integrated LED welcome lighting. A Type-C USB port is now standard for rear seat passengers to charge devices on the go and blind spot intervention has been 8

Southern Automotive Journal

The new 2022 QX80 has been significantly refined with a widescreen, high-definition 12.3-inch INFINITI InTouch display that includes wireless Apple CarPlay and USB-based Android Auto compatibility. adopted to support the driver. For the QX55 ESSENTIAL grade adds Traffic Sign Recognition and is distinguished by unique cube design LED headlights with auto levelling and adaptive front lighting system from $54,250 MSRP. With a design inspired by the iconic INFINITI FX that pioneered the coupe-crossover segment nearly 20 years ago, the stylish and shapely crossover pairs perfectly with an award-winning and innovative powNovember 2022

ertrain. Every QX55 is powered by a Variable Compression Turbocharged engine and INFINITI Intelligent AllWheel Drive, which is standard on all QX55 models for buyers in North America. The QX55's inspired dynamics, decadent interior, and intuitive technology set the stage for bold owners to challenge convention. What's more, its spacious cabin, advanced driver-assistance systems, and leading convenience features www.IneedOEMparts.com


reward QX55 owners and passengers in every journey the stylish crossover makes. Dual touch screens for infotainment (8-inch upper, 7-inch lower screens) are standard on all grades and include wireless Apple CarPlay and USB-based Android Auto compatibility software. Standard active noise cancellation in all QX55 grade levels filters sounds outside the QX55's stylish cabin, while an available Bose Performance Series audio system with 16 speakers fills the cabin with impeccable notes inside. Bold design The QX55's provocative presence begins with its stunning silhouette and daring roofline, inspired by the iconic INFINITI FX. The roof gently arcs from the forward roof pillar down and signature double-arch grille to the tail in a complete and cohesive line. In front, INFINITI's geomet-

ric inner mesh grille mimics origami folds and pronounces the vehicle's confident looks. Fog lights with black surrounds bracket the lower half of the front, while standard LED headlights — and newly standard adaptive front lights with unique cube LED headlights on QX55 ESSENTIAL and higher — draw a bold, nighttime signature. At the rear, the QX55 embraces a minimalist look with an integrated badge that not only portrays the road ahead in INFINITI's iconic logo but also operates the standard power rear liftgate in a single, cohesive design. On QX55 SENSORY grades, the power liftgate is complemented by a motion-activated sensor that allows owners to open the rear by kicking their foot, useful when hands are full. The QX55's interior design is captivating and driver-centric, with a wide stage afforded by a low dash. The standard power-sliding, tinted

moonroof bathes the interior with natural light. Three decadent color combinations are available, with stunning Monaco Red/Graphite available exclusively to QX55 SENSORY buyers. For the driver and front passenger, the QX55's "zero gravity" seats help to increase comfort by minimizing pressure on the back and hips. Engaging technology Every 2023 INFINITI QX55 is thoughtfully equipped with dual, high-resolution touch screens for vehicle infotainment and controls, including wireless Apple CarPlay and USB-based Android Auto compatibility. The QX55 cabin features five USB ports for charging and infotainment, including two USB-C connector and three USB-A connectors. New for 2023, all grades of the 2023 INFINITI QX55 are equipped with advanced driver-assistance sysQX55 Turn to Page 20

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CIF Announces Support for Those Affected by Hurricane Ian Hurricane Ian has ripped through Florida and South Carolina damaging many home and businesses, including collision repair facilities. While those repairers may already be feeling the after-effects of the damage or will be soon, they should know they are not alone in picking up the pieces. Collision Repair Professionals in need can reach out to Collision Industry Foundation (CIF) to request disaster relief assistance. CIF is a nonprofit organization that has worked over 20 years to aid people with ties to the collision industry after disasters. Most recently, CIF provided industry colleagues with $275,000 in COVID-19 aid and assisted Bryan Miller, an Ohio-based technician and painter, whose body

was severely burned in a shop fire. The CIF also helped many victims of hurricanes Katrina, Michael, Florence, Harvey, Laura and wildfire victims in Paradise, CA. "We know these are difficult times for Floridians and people from other areas in Ian’s path," said CIF Board President Michael Quinn and President of AirPro Diagnostics. "At CIF, we are mobilizing communications to identify those who may need assistance in the area. We welcome everyone in the collision repair industry to help us support our brothers and sisters impacted. Your generous tax-deductible donations go directly to those in need. Our history at CIF goes back to our early days supporting Hurricane Katrina victims. Our industry should be

proud of our unique non-profit charity, CIF, that specifically helps our own, in their time of need". Earlier last week, CIF posted a reminder on their Facebook and LinkedIn pages that they are available to help: "CIF is here to assist Collision Repair professionals who have suffered a significant loss during the recent natural disasters such as damages from Hurricane Ian." CIF also has in place a regular outreach procedure, asking donors and supporters to be ‘boots on the ground’ – to help identify people in need. Disaster relief assistance can be requested via the CIF website at: https://www.collisionindustryfoundation.org/ or call toll-free 855-4CIFAID or direct 804-427-6982 for information about available resources.n

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Southern Automotive Journal,Inc. P.O. Box 675097 Marietta, Ga 30006-0009 (770) 321-9920 E-Mail jtucker@sajonline.net Volume 26 Issue No.11

Contributors Brian Medford Andrea C. Hall

email: hlovinger@fmofatl.com 11875 Alpharetta Highway • Roswell, GA 10

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Jim Tucker Publisher jtucker@sajonline.net Michele Tucker Editor mtucker@sajonline.net Mary Welch Russ Heaps

Southern Automotive Journal (ISSN: 1092-6321) is published monthly by Southern Automotive Journal Inc. P.O. Box 675097, Marietta, Ga 30006-0009.SAJ accepts no responsibility for the opinions, views statements of the authors or for claims made by advertisers. Views expressed by writers are not necessarily those of the publication. Subscription: $12.00 per year. No representation is made as to the accuracy or the completeness of the information provided by this publication. Entire contents copyright 2022. All rights reserved.

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Visit MoparRepairConnection.com for complimentary resources, promotions and technical information. COLLISION CONOUEST ©2022 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Wagoneer, Mopar and SRT are registered trademarks of FCA US LLC. See your local FCA US LLC dealer for complete warranty details.

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Jeff Silver, Former Head of I-CAR, Recalled as Visionary Leader Who ‘Made Things Happen’ By Dave LaChance Friends and colleagues are remembering Jeff Silver as a passionate and visionary leader who for decades dedicated himself to the betterment of the collision repair industry. Silver, who became head of the Inter-Industry Conference on Auto Collision Repair (I-CAR) in 1985 and provided steady guidance to the organization through 11 pivotal years, died on Sept. 23. He had recently celebrated his 80th birthday. “It is with great sadness that I announce the passing of my beloved husband Jeff Silver,” his wife, Jeanne, wrote on social media. “Jeff was my rock, best friend and soulmate. He was beloved by so many people who enjoyed his wit and intelligence. I sit here on a quiet Tennessee morning

and know that he will be missed by his children, his grandchildren, many of you and most of all me.” Silver’s son, Brett Holman, director of information technology and LMS administrator at the Automotive Management Institute, wrote on social media, “I was blessed to have Dad in my life, and he was always one of the main reasons why I ended up doing what I do in our Industry. What a better role model could someone have in their life than Jeff Silver? He accomplished so much in his 80 years and I feel beyond lucky to have been able to call him Dad for over 40 years. His memory will live on through all of his family, as well as the many people that he has touched in our Industry.” Silver was particularly gifted at finding grounds for agreement among

people who might not always see things eye-to-eye, and at letting himself be guided by his belief in doing things the right way, said those who knew him as both a friend and colleague. “Jeff was as even-keeled as they come,” said Lou Dilisio, the founder of Automotive Industry Consulting, Inc., who had known Silver for more than 40 years. “He didn’t get excited about things. He just made things happen. “What always impressed me was his ability to pull groups of people together from all walks of life, and to have 30, 40, 50 people sit at a table and collaborate on different things, and give I-CAR direction to help the industry. There could be five of us Silver Please Turn to Page 23

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NADA Urges FTC to Withdraw Proposed Sweeping New UDAP Rule Affecting Motor Vehicle Dealers

Local:

205-320-7320 Toll Free:

866-320-7320

“It lacks critical stakeholder input, essential consumer testing, and needed coordination with other federal agencies and state governments. It asks a range of questions but then shuts off the ability of the public to answer them. It fails to support its need or properly measure its effect. It ignores requirements imposed by the Constitution, federal statutes, other federal agencies, and even the Commission’s own rules. In short, it unfortunately fails at every level.” “We therefore urge the Commission to withdraw the NPRM. Being proactive to protect consumers is laudable, but it must be the result of an informed process. NADA encourages the Commission to work with it and other stakeholders to achieve this result.”n

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automobile dealers. NADA further explained that the rule violates both federal law and the FTC’s own procedures for issuing UDAP rules. Most significantly, NADA explained that the FTC’s initiative would dramatically and negatively transform and complicate the process for consumers to purchase, trade-in, and finance new and used cars and trucks, and similarly complicate the process of purchasing and financing voluntary protection products like extended service contracts and GAP Waiver. Despite these unprecedented shortcomings, “the Commission has dropped onto the marketplace an unannounced NPRM that lacks any semblance of a responsible rulemaking that is the product of due diligence,” NADA’s comments explain.

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NADA filed its extensive and comprehensive formal comments in response to the Federal Trade Commission’s (FTC) proposed rule that would impose a wide range of unwarranted and ill-advised new duties and restrictions on motor vehicle dealers. NADA’s comments explained that the proposed rule is based on (i) flawed assumptions, (ii) inadequate research, (iii) the lack of input from key stakeholders, (iv) no apparent coordination with federal and state agencies that impose similar mandates, (v) the absence of any consumer testing of the proposed mandates, and (vi) no attempt to conduct a meaningful analysis of the likely costs and benefits of the proposed rule to consumers and small business

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The Kona Electric freshened with a new, sleeker front fascia design

Kona plays a key role in Hyundai’s broader electrification strategy, combining electrified powertrains with a stylish sub-compact SUV body configuration. In fact, Kona was the first Hyundai SUV available with a fully-electrified powertrain in the U.S. The Kona Electric has also been freshened with a new, sleeker front fascia design. The former dimpled grille area has been replaced with a sleek new aerodynamic shape with a prominent horizontal character line immediately below the badging and DRLs. New headlamps and DRLs provide a fresh new illumination signature, and the lower fascia opening boasts clean horizontal strakes. New lower fender 14 Southern Automotive Journal

Hyundai SmartSense Available Active Safety Features • Forward Collision-Avoidance Assist (FCA) • Blind-Spot Collision-Avoidance Assist (BCA) • Rear Cross-Traffic Collision-Avoidance Assist (RCCA) • Rear Occupant Alert (ROA) • Smart Cruise Control (SCC) with stop and go • Highway Drive Assist (HDA) • Lane Following Assist (LFA) • Safe Exit Warning (SEW) sculpted vents are both sporty and aerodynamically functional. In profile, a sporty new alloy wheel design has been optimized for efficient airflow. From the rear, a new bumper fascia design carries the lower valance strake elements through to the rear of the vehicle, and a new tail lamp design neatly finishes the rear view. Inside, the center-stack and center-cluster displays are all new for the Electric as well, with large 10.25 screens in each area for superb driver visibility. November 2022

The lower center console storage area has also been redesigned with wireless charging capability and efficient use of space. MYHYUNDAI with Bluelink App (Kona Electric-specific functions) Owners can manage and monitor the Kona Electric remotely via the Blue Link smartphone app. With the app, owners can access real-time data from their Kona Electric and perform Kona Please Turn to Page 28 www.IneedOEMparts.com


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ASA Supports New U.S. House Vehicle Data Access Caucus The Automotive Service Association (ASA) applauds U.S. Congressman Earl “Buddy” Carter (R-GA) in his work today establishing a new bipartisan caucus in the U.S. House of Representatives working to address the issue of vehicle data access. Representative Carter is a member of the U.S. House Energy and Commerce Committee which will have jurisdiction for the vehicle data access issue. Vehicle data access is an issue for independent repairers that rely on accessing vehicle data to repair

their customers’ vehicles safely and effectively. The Vehicle Data Access Caucus will be essential in addressing critical data-access concerns. ASA worked with other stakeholder groups in the American Alliance for Vehicle Owners Rights (AAVOR) in meetings with Representative Carter’s office on this issue. “ASA appreciates the work that Rep. Carter is doing establishing the bipartisan Vehicle Data Access Caucus. The Caucus represents an opportunity to establish national policy on an issue impact-

ing the daily lives of shops across the U.S.,” states Fred Hules II, ASA Board Chairman. “Independent repair shops conduct 70 percent of post-warranty repairs, and It is critical that independent repair shops continue to have access to the vehicle data they need to service these cars.” “Access to vehicle-generated data – and the ability to delete personal data from rented or sold vehicles – is a key issue for all consumers,” said Sally Greenberg, Executive Director of the National Consumers

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League in the AAVOR press release on this issue. “Control of vehicle data is a consumer protection issue, not a partisan issue, and NCL will work with this Caucus to guarantee consumer data access rights.” Last year, the Federal Trade Commission (FTC) released “Nixing the Fix: An FTC Report to Congress on Repair Restrictions”. This report

stressed the importance of preserving consumer choice for third-party aftermarket repairs. Since then, the U.S. Congress has held multiple committee hearings to discuss issues surrounding repair restrictions and data access, in the automotive industry and others. Other stakeholder groups, such as the American Car Rental

Association (ACRA) and the American Property and Casualty Insurance Association, also voiced their support of the new Vehicle Data Access Caucus. ASA looks forward to working with Rep. Carter and other members of the new Vehicle Data Access Caucus on these important issues.n

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Highlights of CIECA CONNEX 2022 Conference

Insightful speakers, networking opportunities, a car gifting ceremony by the National Auto Body Council (NABC)® and a tour of Hunter Engineering were all part of the CIECA CONNEX Conference this year. Representatives from all industry segments gathered in St. Louis/St. Charles, Missouri, the week of September 12 for the event. “The CIECA CONNEX conference was an excellent opportunity to meet and network with leaders from some of the most influential companies in the industry,” said Phil Martinez, CIECA’s Chairman of the Board of Trustees and Senior Technical Consultant at Mitchell International. “It was great to have representatives from all industry segments join us for discussions about emerging technologies, how they impact the collision industry and what CIECA is doing to prepare for the rapidlychanging business environment,” added Paul Barry, CIECA’s Executive Director. This year’s theme was "CIECA Next Gen: Evolving to Meet the Needs of the Collision Industry.” Bill Garoutte, President and CEO of NABC, was the master of ceremonies and Greg Horn, Chief Innovation Officer at PartsTrader,

gave the keynote address. Speakers represented all industry segments and talked about industry trends, the digital claims process, and emerging technologies, such as 3D printing, artificial intelligence (AI) and blockchain. This year, three OEM representatives participated in a panel discussion focused on the lifecycle of the EV. They included Mark Allen, Audi; Frank Phillips, Rivian; and Jake Rodenroth, Lucid Motors. Following a day and a half of presentations, CIECA held its open annual meeting. A virtual component of the meeting was also available for those who couldn’t attend in person. CIECA’s Technical Project Manager Paulette Reed and CIECA committee chairs provided updates on the organization’s active committees. A technical summary focused on the development of CIECA Open API Standards (CAPIS) was given by Mike Hastings, Car-Part.com; Andy Bober, Entegral; and Dan Webster, Enlyte. Conference attendees were eligible to receive credit toward a professional designation from the Automotive Management Institute (AMi). This year’s Gold sponsors included: FindPigtails.com, Enterprise,

IAA and Solera. Silver sponsors included Allstate, Automotive Recyclers Association (ARA), Axalta, BASF, CCC Intelligent Solutions, Caliber Collision, Car-Part.com, Claim Genius, Comsearch, Innovation Group, LKQ Corporation, Mitchell International, Nexysis, Reparify, Safelite AutoGlass and United Recyclers Group (URG). Media Matters – Collision Repair Magazine was a media sponsor of the event. A Recycled Rides® car gifting was held by NABC, which partnered with the Missouri Veterans Endeavor charity. St. Louis veteran Chavarria "Chevy" Harris was presented with a KIA Soul, donated by Allstate and repaired by Caliber Collision. “The National Auto Body Council is all about bringing together all the members of the collision repair industry to help those in need in our communities,” said Garoutte. Conference attendees also had the opportunity to visit Hunter Engineering. The experience was led by Tom Settle, Director — Field Development & Training, and included a tour of the plant, and an overview of EV industry training, vehicle inspection and ADAS in collision.n

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BMW

QX55 From Page 9

tems, including ProPILOT Assist with Intelligent Cruise Control including Full-Speed Range and Hold with Steering Assist. When engaged, ProPILOT Assist can support drivers with acceleration, braking and steering during single-lane highway driving and can assist in stop-and-go traffic.2 Dynamic powertrain At its heart, every QX55 is powered by a dynamic and innovative VC-Turbo 2.0-liter, four-cylinder engine that makes 268 horsepower and 280 pound-feet of torque. The engine seamlessly varies its compression ratio between 8:1 and 14:1 to deliver maximum power or fuel efficiency depending on the driver's needs. That's due to an innovative and advanced multi-link system that can imperceptibly raise or lower the pistons' stroke at all times and is the world's first mass-production variable-compression engine.4 The ingenious VC-Turbo engine is paired to a Continuously Variable Transmission that uses "shift by wire" technology, which can almost instantly relay the driver's preferences when shifting in manual

The VC-Turbo 2.0-liter engine seamlessly varies its compression ratio between 8:1 and 14:1 to deliver maximum power or fuel efficiency depending on the driver's needs. mode. Pairing paddle shifters and INFINITI's Drive Mode Selector, the powertrain's multiple modes for Standard, ECO, Sport, and Personal preferences ensure all drivers are confidently in control of the powertrain's behavior. The engine and transmission drive INFINITI's Intelligent All-Wheel Drive, which is standard. Depending

on the driver's preference, the system can shuttle power between the front and rear axles to maximize efficiency or takeoff. Up to 50% of the available power from the engine to the rear wheels if the system detects slippage in front. What's more, Active Brake Limited Slip systems can brake individual wheels for better grip side-toside when needed.n

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California Air Resources Board (CARB) has just approved the Advanced Clean Cars II regulations. The Advanced Clean Cars II regulations are in response to Governor Gavin Newsom’s executive order requiring that all new cars sold in California be zero-emission by 2035. CARB adopted the Advanced Clean Cars I regulations in 2012. The Advanced Clean Cars II regulations include a variety of initiatives to set California on the path to zero-emissions by 2035. Most notably for independent repair shops, the Clean Car regulations require the same access and disclosure for zero-emission vehicles (ZEVs) throughout the California Service Information Regulation. This means that independent repair shops in California will be required to have access to the same service information and repair procedures from OEMs as they have with current internal combustion engine vehicles. Additionally, the Advanced Clean Cars II regulations require standardized tooling to reprogram electronic control units (ECUs) and require standardization for some vehicle tool data. The regulations also require zero-emission vehicles to have a standardized data connecter (such as an OBD-II port) and use standardized communication protocols. Under these regulations, OEMs will be required to make “powertrain” service and repair information for all zero-emission vehicles available to independent technicians. Powertrain includes all components and systems related to refueling and propulsion. This mimics what is already done for conventional vehicles for service and repair information under CCR 1969. The Alliance for Automotive Innovation, which represents automakers and automotive suppliers that produce over 95 percent of new vehicles sold in California, voiced their support for the Advanced Clean Cars II Regulations. Steve Douglas, Vice President for Energy and Environment at the Alliance for Automotive Innovation states: “Independent repair shops conduct 70 percent of post warranty repairs. They are an essential partner for automakers. This does not change with the transition to an EV future. We have long supported and continue to support inclusion of EVs in the service information requirements in California and would support their inclusion in EPA’s Service Information regulations, so they apply nationwide.” “It is essential that independent automotive repair shops continue to have access to the service information and repair procedures they need to effectively and safely repair vehicles,” stated Automotive Service Association (ASA) Chairman of the Board, Fred Hules II. “ASA is glad to see California charting a path for the rest of the nation for uninterrupted access to service information of zero-emission vehicles for independent repair shops.”n

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BMW

Silver From Page 12

screaming and yelling at each other across the table, and he just had the ability to calm us down and point us in a direction. We’d all walk out, sit at the bar together and have a beer later on… I don’t know how to explain it.” John Van Alstyne, I-CAR’s president and CEO, remembered Silver as “a deeply committed, passionate, friendly and caring individual.” “He not only made an impact on me and I-CAR, but also on the thousands of technicians who repair cars across our industry, and always genuinely focused on repairs done right for the benefit of the driving public. He was a quiet and reserved man, and he possessed a gentle disposition that was both genuine and disarming. He will be missed by the entire I-CAR family.” When Van Alstyne arrived at I-CAR in 2010, “Jeff was quick to introduce himself and became one of my mentors. He always sought to be engaged in various manners to help us evolve programming, and always served as an advocate for the organization up until his passing,” he said. “During his time at I-CAR, innovations Jeff brought to our industry included Platinum (individual) and Gold Class (business) credentialing which remains firmly in place today, and the founding of CREF [Collision Repair Education Foundation] to focus on building stronger schools and developing new technical talent,” Van Alstyne said. “Jeff was a true pioneer and champion for technical education across the collision repair industry.” Under Silver, I-CAR also expanded into Canada and New Zealand, Van Alstyne said. Jeff Hendler, of J.D. Hendler/ Associates and administrator of the March Taylor Memorial Fund, called Silver the “Kina’ole example for all of us,” using the Hawaiian word meaning “doing the right thing, in the right way, www.IneedOEMparts.com

at the right time, in the right place, to the right person, for the right reason, with the right feeling, the first time.” “There were many times when Jeff Silver was leading the team at I-CAR that decisions had to be made. And Jeff Silver would sit with the necessary components of that decision — people, tools, ideologies, whatever — and he would assemble the right answer and that’s where we went,” Hendler said. “Jeff Silver was the sole reason that I-CAR was able to survive the ’80s when it was an absolute financial disaster,” he continued. Silver had personally sought financial pledges from collision repair associations across the country, using them to sustain funding from financial institutions. “I believed in the man more than I believed in the institution at that point in time,” he said. Jeff Peevy, who returned to I-CAR in July 2020 as the organization’s technical products, programs, and services vice president, said Silver was a “professionally passionate” man who was “the best listener I have ever known.” “He did things for the industry because he genuinely cared about the well-being of the industry and the individuals in it. He never had an interest in getting credit for what he did, but was satisfied just to see things improve,” Peevy said. He recalled how much Silver’s support and encouragement meant to him at the beginning of his own career. “Jeff took the time to make me feel comfortable at conferences, and to make me feel that I belonged,” Peevy said. “He helped me understand the dynamics of national level meetings and how they represented the larger industry inter-workings.” The ability to make newcomers feel welcome, and to encourage their participation, is something that Peevy has taken as a life lesson. “My respect for Jeff Silver is immense and unfortunately there November 2022

will never be another like him in my lifetime,” said former I-CAR Chairman Chuck Sulkala. “He gave inspiration, hope, compassion, and the greatest gift of all was his ability to simply listen and then calmly reply.” Their relationship overcame a rough beginning. Overlooking a “parting cheap shot” that Sulkala had delivered after their first meeting, Silver had invited Sulkala to join the national I-CAR board. “That was the real beginning of my very long journey through today in my involvement with Jeff Silver and I-CAR,” he said. Silver’s career in the automotive industry began in 1966 when he was hired to serve as supervisor for safety research and development at the General Motors Milford Proving Ground. It was during his tenure that GM introduced the L platform, which featured the mass-production debut of unibody construction, according to Van Alstyne. His realization that unibody construction “was not going to be easy to repair given historical methods” motivated him to help found I-CAR, and later lead the organization for 11 years, Van Alstyne said. Silver left I-CAR in 1996 when he and Jeanne became the owners of CARSTAR Mundelein, a leading repair center in NW Chicagoland. In 2009, I-CAR honored Silver with the creation of the Jeff Silver Award, which recognizes an industry professional who has maintained I-CAR Platinum status for at least five consecutive years and who also has demonstrated advocacy for technical education attainment across the industry. In Silver’s memory, that award will now be known as the Jeff Silver Memorial Award. A celebration of Silver’s life will be held in Chicago in the spring, Jeanne Silver wrote, with further details to come. “Thank you all for your support and kind thoughts through this difficult time,” she wrote.n Southern Automotive Journal

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Inflation Concern Reaches New High for Small Business Owners The quarterly MetLife and U.S. Chamber of Commerce Small Business Index, releasedrecently, found that concern for inflation among small business owners has reached a new high. The vast majority (90%) of small businesses say they are concerned about the impact of inflation on their business, with 54% saying they are very concerned, up from just 31% in Q1. Half of small businesses (50%) say inflation is the biggest challenge facing small business right now, marking the fifth consecutive quarter of increasing worry over inflation. Seven in ten (71%) believe the worst is still to come with regards to inflation. “In recent quarters there has been optimism from small businesses who still felt good about how their business is doing,” said Tom Sullivan, Vice President of Small Business Policy at the U.S. Chamber of Commerce. “However, inflation is really hitting small business hard, and that reality is negatively impacting their confidence, their ability to hire, invest in their businesses, and grow." Increased pessimism about the economy likely contributed to the largest drop in the Index score since the start of the pandemic to 62.1, down from 66.8 in Q2. In addition, small businesses say they are now less confident in both the national economy and their local economy— and in their current cash flow. The survey found that 88% of small businesses are concerned about the U.S. entering an economic downturn in the next year, with 54% saying they are very concerned. The majority (59%) of small business owners believe the U.S. economy is either in “somewhat poor” or “very poor” health, up 10 percentage points from last quarter. While two in three (66%) say they are comfortable with their curwww.IneedOEMparts.com

More Findings: When asked to choose between reducing inflation or avoiding an economic downturn, 59% believe the priority right now should be reducing inflation and 41% prioritize avoiding an economic downturn. To cope with inflation, 7 in 10 small businesses report raising prices in response to inflationary pressures, followed by those who say they have taken out a loan (40%), reduced staff (37%), or reduced the quality of their products or services (31%). 42% say their local economy is in poor health, outweighing the share who say it’s in good health (31%) for the first time since Q1 2021. 3 in 4 small businesses (76%) say they have a plan to adapt to a changing economy. The majority (61%) think the economy changes more quickly these days than it did in the past. 40% say they are very concerned about the impact of interest rates risingon their business (up 11 percentage points from Q1 2022). A majority (51%) say they have altered their supply chains to rely on local suppliers more over the last year, in a sign that small businesses may be shortening their supply chains. Concerns over COVID-19 have faded, down to 13%, from 23% this time last year, as economic issues rise in importance. rent cash flow, this dropped from 73% last quarter, the first significant decline since April 2020. Also falling slightly this quarter is the percentage of small businesses who expect to increase staff (38%), and those predicting increased revenues in the next year (61%). Small business owner Tom November 2022

Richter has seen the impact of inflation at his commercial cleaning service company based in Midvale, Utah. “Gas increases have required us to increase prices across the board to customers. Raw material increasInflation Please Turn to Page 26 Southern Automotive Journal

25


Mitchell 1 Adds Exclusive Google ReScore Feature to SocialCRM Shop Marketing Service “Managing bad Google reviews is not about simply deleting the review; that doesn’t help anyone,” said Marcus Mackell, SocialCRM market manager, Mitchell 1. “It’s about recognizing the customer’s concern, resolving it and having the customer share that resolved experience with everyone. The Mitchell 1 SocialCRM shop marketing service can help mitigate those bad review concerns.” Using the SureCritic™ review service, shops can now easily link to their Google My Business page to create a seamless connection for managing their Google reviews directly through their SureCritic dashboard. Shop owners are able to respond to every Google review. If they get a bad one, they can send a ReScore request directly to the customer, asking them for an updated review.

Once the updated review is received, the new review will replace the bad review online. “Auto repair shops that want to grow their business need to prioritize their online reviews. They can either sink with negative feedback or they can leverage positive customer reviews to acquire new customers and retain existing ones,” said Mackell. “Online reviews not only help set the tone for a shop’s overall reputation, but they also affect the business revenue and search engine optimization (SEO). With exceptional SEO, shops can increase their visibility and outrank their competitors on search results.” With the new Google ReScore feature, shops will benefit from the positive customer experience and higher Google rating. Plus, every cus-

tomer that views the shop’s Google Business Profile only sees the updated positive review. SocialCRM marketing services automate auto repair shop marketing, reputation management, social media and customer communication efforts to help retain existing customers and acquire new ones. Services include state-of-the-art shop marketing tools including targeted promotions, mobile-friendly email campaigns, verified customer reviews, professional website development, internet search optimization, social media marketing services and Google Ad campaigns. Customers are assigned a SocialCRM support agent dedicated to making sure their shop gets maximum results. For more information, visit www.mitchell1. com/socialcrm.n

Inflation From Page 25 es have impacted chemicals and equipment used in our business,” says Richter, Principal Owner of JANPRO of Utah. “Our franchise owners have had to increase their wages of their employees doing the daily work.” Among small business owners

that say rising prices have had a significant impact on their business (83% of respondents), most cite the cost of goods and supplies (65%) and utilities or fuel (50%) as where they have seen the most impact. “The growing negative sentiment and concerns among small business owners highlight the challenging eco-

nomic environment they are currently navigating,” says Cynthia Smith, senior vice president, Regional Business at MetLife. “We’ve seen how resilient small businesses can be, even in the face of adverse business conditions, and this kind of fortitude will be required of small business owners as they face increasing economic uncertainty.” n

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I-CAR® Announces Variety Of On-Site Educational Opportunities For 2022 SEMA I-CAR® the Inter-Industry on Auto Collision Repair, announced that it will offer a variety of classroom opportunities to increase collision repair industry knowledge and skills for attendees of the 2022 SEMA Show in Las Vegas, November 1-4. I-CAR’s Director of Technical Products & Curriculum, Bud Center, announced that “for the first time and exclusive to SEMA, I-CAR will be offering a MIG Welding Technology & Applications training session focusing on basic to advanced techniques and ideal for classic car, hot rod and vehicle builders/rebuilders and other technicians. Although not eligible for I-CAR credit, to encourage newer vehicle builders out there, I-CAR is making this popular MIG Welding session available for $75 (normally $150) and will include complimentary, hands-on welding practice at the SEMA Collision

Registration online for the following topics is now open and available through Thursday, Nov 3: • Initialization and Calibration of Electronic Systems • Coordinate the Repair Process • Managing Quality Control • MIG Welding Technology & Applications Repair Stage.” Attendees will also be able to register on-site outside I-CAR Classrooms S224 and S225. In addition to these courses, I-CAR will hold a free series of live educational presentations on topics including Advanced Driver Assistance Systems (ADAS), Electric Vehicles (EVs), Virtual Reality (VR) and Augmented Reality (AR), Scanning and Calibrations, Welding and more at the SEMA Collision Repair & Refinish Stage. Additionally, I-CAR, a SEMA Education Partner, will participate in the free and new SEMA ADAS Showcase

#39007, in Upper South Hall and SEMA Electrify #11268 in the North Hall. Individuals who take I-CAR educational training gain knowledge and credits valid toward the I-CAR Platinum™ designation, which is given to collision repair professionals who achieve and maintain high levels of rolerelevant training that contributes to complete, safe, and quality repairs, and which also contributes to I-CAR Gold Class® recognition for their repair facility, both representing the highest rolerelevant training achievement recognized by the collision repair industry.n

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KIA Kona Connected Charge Management Services:

• Start or stop charging • Set-up charging schedule with days of the week and time • Current battery level with real-time electric and fuel range • Real-time fuel range

Kona From Page 14 specific commands like starting the vehicle and locking doors. Users can search for points of interest with voice or text and receive the directions when they start their Kona Electric. For Kona Electric owners who charge at their residence, one of the most useful features of the app is the ability to manage their charging schedule. Owners receive vehicle-charging options that they can select while in the car and manage them remotely via their smartphone. Immediate charge is the simplest option, as charging begins as soon as the Kona Electric is pluggedin. Individuals that have different electric rates at off-peak times may want to schedule the charge to reduce cost as well as reduce peak demand on the electricity grid. Users can do that with the new app based on time and date. For example, charging could be set to start at 10 p.m. on Wednesdays and Thursdays on a weekly basis. Kona design elements in the front and rear give it a sophisticated look while keeping its distinct illumination signature. The striking new front design stands out with sporty charac28

Southern Automotive Journal

ter lines and bold protective cladding. The stretched hood drops sharply over the grille with a wide, distinctive shape, giving the Kona a powerful demeanor. Enhanced LED daytime running lamps (DRLs) provide a narrow, piercing look forward. Below, the bumper fascia connects smoothly to the wheel arch cladding, forming a robust armor-like motif in contrast to the body. 2022 Kona is 1.6 inches longer than the previous model, giving it a proportional, dynamic look to balance its wide visual stance. Skid plate elements embrace the lower air intake and visually complement the surfaces surrounding the grille. Integrated into the bumper corners are vertically-oriented aerodynamic inlets that improve air flow. The profile retains the muscular and sculpted shape of the previous model, but the wedge-shaped silhouette is accentuated by a connection between the shoulder creases and the angular front end. From the rear, new taillights feature horizontally-stretched graphics, reflecting the unique identity of the forward illumination signature. A new rear fascia, which also follows the protective armor concept of the front and profile, is also constructed with a contrasting November 2022

• Plug status (in/out) • Charge status • Time left until fully charged material. In addition, new alloy wheel designs are visible from a variety of angles. The interior was designed to express a more sophisticated and progressive appearance. A rugged, yet refined look matches the exterior boldness, appealing to customers with an active lifestyle. A new console is disconnected from the instrument panel to stress the horizontal layout, appearing wide for a spacious atmosphere. An optional electronic parking brake is now available on premium trims as a convenience feature. New ambient lighting illuminates the cup holder and foot wells, while an aluminium-like finish adds refinement. Kona’s rear cargo area has been increased and second row legroom has also been improved, along with USB-port access for secondrow passengers. The Kona Electric powertrain employs a high-efficiency 150 kW (201 horsepower) permanent-magnet synchronous electric motor supplied by a high-voltage 64 kWh lithium-ion battery. The motor develops 291 lb.-ft. of torque distributed to the front wheels. The battery system is liquid-cooled and operates at 356 volts. In addition, Kona www.IneedOEMparts.com


Electric estimated MPGe is 132 city, 108 highway, and 120 combined based on internal testing. Kona Electric utilizes a standard Level-II on-board charging system capable of a 7.2 kW rate of charge for rapid recharging characteristics, with an estimated range of 258 miles based on internal testing. Kona Electric, using a Level-III fast charge rate, can charge from 10 to 80 percent in approximately 47 minutes using its SAE-Combo charging port. This convenient fast-charging capability is standard on the Kona Electric. With Level-II charging, it can also charge from 10 to 100 percent in approximately nine hours and 15 minutes. For more charging convenience, the charging port is located in the front grille area for head-in parking ease when charging. A battery warmer system is standard on SEL Convenience models and above. The system helps prevent excessively long battery-charging intervals in cold temperatures. In addition, in Winter Mode, the battery warmer can minimize battery-power losses due to low winter temperatures. The new Kona has been equipped with the latest in-car connectivity and technology. New to this model is a 10.25-inch digital cluster and 10.25-inch navigation center stack display, bringing

with it new connectivity features. The new screen comes with a split-screen function, multiple Bluetooth connections, and additional voice-recognition features. Drivers can activate and control features like climate, radio station, rear window, and side mirror heating as well as steering wheel heating through Dynamic Voice Recognition. Drivers can even check stocks, weather, or perform POI searches using their voice when connected to Blue Link®. Kona is equipped with standard Display Audio, with the screen increased from seven to eight inches. It also offers wireless Android Auto® and Apple CarPlay®, so customers do not have to use a cable to connect their phones. Even more, Kona offers Digital Key, supported via a dedicated smartphone app, allowing smartphones to control selected vehicle systems remotely. Users can lock and unlock the vehicle, activate the panic alert and start the engine. Digital Key allows owners to leave traditional keys at home and allows secure sharing of keys with family and friends. Kona is available with a range of safety and driving assist features for added peace of mind. Smart Cruise Control (SCC) is available and includes the stop-and-go function. Available Blind-Spot Collision-Avoidance Assist

(BCA) has been enhanced, engaging the vehicle’s brakes to help prevent a collision if another vehicle is detected near the rear corner (blind spot) and the driver attempts to change lanes. In addition, Highway Drive Assist is a new available feature that can help keep the vehicle in the center of its lane with a specified following distance to a leading vehicle and even make speed adjustments to the posted speed limits on interstate highways. Another feature is Forward Collision-Avoidance Assist (FCA) with pedestrian and cyclist detection. FCA uses a radar sensor in addition to a camera to help better detect potential collisions. If the system senses a potential collision and the driver fails to react in time, it may automatically apply the brakes. Available Rear Cross-Traffic Collision-Avoidance Assist (RCCA), also a first for the new Kona, works to help avoid a collision when backing up by applying the brakes if another vehicle is detected. This is an upgrade from the former Rear Cross-Traffic Collision Warning, which provided a warning. Another available safety feature focused primarily on the protection of children, Safe Exit Warning (SEW) can warn passengers from exiting the vehicle if it is not yet safe to do so.n

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SCRS Announces Details of OEM Summits Planned for 2022 SEMA Show The Society of Collision Repair Specialists (SCRS) has announced details of the three sessions of the OEM Collision Repair Technology Summit, as part of the Repairer Driven Education agenda that will be presented during the 2022 SEMA Show. More than a dozen industry experts will discuss three hot-button issues for repairers: accessing OEM repair procedures, solving the ongoing technician shortage, and choosing the right scan tools for safe and proper vehicle repair. The OEM Summits are in addition to 21 two-hour seminars and the IDEAS Collide Showcase, adding up to a total of five days of thought-provoking presentations that will provide collision repairers with information that they can put to use in their shops every day. The Summits will be offered consecutively on Thursday, Nov. 3, making it possible to attend all three. Three seminars will be offered on Monday, Oct. 31, the first day of the SEMA Show, followed by nine seminars on Tuesday, Nov. 1, and nine on Wednesday, Nov. 2. Closing out the week on Friday, Nov. 4, is the IDEAS Collide Showcase. View the full lineup and register here. “Our focus is, and always has been, finding ways to provide Show attendees with access to discussions and education that speaks to the heart of issues faced on the ground floor of collision repair businesses across the country,” said Aaron Schulenburg, executive director of SCRS. “We’ve worked really hard to curate sessions that lean into the diversity of issues and business models, and to make sure there is valuable content for everyone.” “At the end of the day, the most important outcome of the RDE series was that it provided a ROI for attendees, providing them the ability to take what they’ve learned and bring 30 Southern Automotive Journal

Session I: OEM Repair Procedure Accessibility will be held from 9 to 10:30 a.m. Moderated by Schulenburg, the panel will include Mark Allen, Collision Programs Manager at Audi of America; Benito Cid, Collision Business Development Manager at Mercedes-Benz USA; Kevin Earlywine, Instructor – Collision Repair & Refinish at Toyota Motor North America; Wayne Weikel, Senior Director, Alliance for Automotive Innovation, and Amber Alley, General Manager at Barsotti’s Body & Fender. Session II: Tackling the Technician Crisis Together will be held from 11 a.m. to 12:30 p.m. The panel will feature Dara Goroff, Vice President, Planning & Industry Talent Programming at the Inter-Industry Conference on Auto Collision Repair (I-CAR); John Helterbrand, National Program Director at Collision Engineering, and Jennifer Maher, Executive Director at the TechForce Foundation with the discussion led by Eliza Johnson of Ducker Carlisle. Session III: Managing Scan Tool Choices While Ensuring Safe and Proper Repairs will be held from 1 to 2:30 p.m. The panel will include Dan Dent, Manager, Collision, Certified Repair Network at Nissan Motor Corporation; Devin Wilcox, Program Manager and Strategist, Collision Network at Subaru of America, and Jake Rodenroth, North American Body Repair Program Operations Manager at Lucid Motors with discussion led by Chris Chesney, VP Training & Organizational Development at Repairify.

it home to implement following the Show,” Schulenburg said.”And frankly, there’s not a more exciting and inspiring venue to learn than when surrounded by the most renowned industry experts, by peers that are as equally hungry to engage in conversation and business development and in a Show that just has a natural spark of energy running through it. “As we’ve watched this year’s pre-registration numbers climb, it’s very clear that this is going to be one November 2022

of the most amazing SEMA Shows of all time for the collision repair industry.” According to SEMA, the number of exhibiting companies is up 30% over last year with 1,850 expected by showtime, while the aggregate net square feet of exhibit space is 30% more than last year, which is more than 3 football fields in growth. All three Summit sessions will be held in Room 233 of the Las Vegas Convention Center, with half-hour breaks between sessions.n www.IneedOEMparts.com


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Sonata N Line a High-Performance 290-Horsepower Turbocharged Engine Mated N Eight-Speed Wet Dual-Clutch Transmission

The Sonata N Line exclusive styling has a slippery 0.24 drag coefficient, thanks to a unique crosshole grille with active air flaps, a rear spoiler and aerodynamic alloy wheels. The Sonata N Line expands Hyundai’s midsize sedan lineup following the launch of Sonata and Sonata Hybrid. N Line provides an attractive entry point to N Brand and gives the new Sonata nameplate a high-performance look, broadening its appeal. Based on Hyundai’s ‘Sensuous Sportiness’ design identity, Sonata N Line’s exterior styling looks bold and athletic. Sonata’s N Line design elements are evident throughout, starting with the signature cascading grille, bold front fascia, three air intakes and N Line badging. Sonata N Line’s side skirts and 19-inch alloy wheels provide an

N Line Night Edition Highlights: • Carbon fiber rear lip spoiler (Carbon Fiber Reinforced Plastic) • Matte black 19-inch unique alloy wheels • N logo wheel center caps (Carbon Fiber Reinforced Plastic) • Red painted brake calipers • Dark chrome front “H” Hyundai badge • Dark chrome rear “H” Hyundai and “Sonata” badges • Available in Phantom Black or Quartz White • Matte black mirror cover (body color on Quartz White) • Matte black upper door handle cover (body color on Quartz White)

Sonata N Line Please Turn to Page 34 32

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The Sonata N Line brings 2.5-liter turbocharged engine with 290 horsepower and performance to the street

Sonata N Line From Page 32 aggressive stance that suggests that fun is just around the corner—any corner. The dynamic side styling carries over to the taut rear end where a sleek black lower bumper, dual twin exhausts and N Line rear diffuser amplify the sport sedan’s ready and willing attitude. N Brand design elements, chassis upgrades, and an exclusive Smartstream 2.5-liter turbocharged engine mated to a new N EightSpeed Wet Dual-Clutch Transmission (N DCT) to a SEL Plus trim Sonata. “N” signifies high performance at Hyundai, and our latest creation is the 290-horsepower Sonata N Line sedan. The Sonata N Line has a unique body kit with a deeper front fascia and four exhaust outlets instead of the standard Sonata’s two. Inside, shoppers will notice bolstered sport seats and N Brand red stitching throughout. The digital instrument display changes when switched through driving modes, which include Normal, Sport, Sport +, and custom. In addition to chang34

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ing the cluster, toggling through them alters the steering weight and the speed and strategy of the transmission’s shifts. The interior design reinforces the dynamic feeling of the exterior with a high-tech flair that makes the inside of Sonata N Line every bit as dashing as the exterior. Dark chrome trim, signature N Line red stitching on the steering wheel and sport seats complete the performance-inspired interior and exterior design. Digital Key Continuing to promote the latest advances in technology, the new Sonata Hybrid offers an optional smartphone-based Hyundai Digital Key. Digital Key uses a dedicated mobile app, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) technology to allow a new Sonata to be unlocked, started and driven without a physical key, via a smartphone. Sonata’s Digital Key also allows secure sharing of virtual keys with family and friends. Sonata owners can tailor the different vehicle funcNovember 2022

tions available to each shared virtual key, and can make the key available for only a defined amount of time. The vehicle owner can preset the duration of vehicle use or limit the use to only certain features when loaning the vehicle, and can revoke keys remotely. For additional convenience, such as using a valet service or visiting a Hyundai dealer, Hyundai Digital Key also works with an NFC card, which will be provided with each vehicle. Each Sonata still comes with traditional keys. At this time, Hyundai Digital Key is compatible only with phones using the Android operating system. Convenience Technology The Sonata Hybrid features a number of advanced comfort and convenience features including an electric parking brake, Hands-free Smart Trunk, Qi high-speed wireless smartphone charging pad with cooling fan, standard Apple CarPlay® and Android Auto®, Text-to-Speech via Bluetooth®, heated and ventilated front seats and split-folding rear seats. The top-of-the-line audio and navigation display is a wide, www.IneedOEMparts.com


so two devices can be paired at the same time—one for phone calls and one for streaming audio. The navigation system also comes with three years of Blue Link Multimedia/Map updates. Hyundai’s eight-inch display audio user interface, equipped with Android Auto and Apple CarPlay, is standard on the 2020 Sonata Hybrid. An optional Bose® audio system also delivers an exceptional experience to customers.

SmartSense Safety Technologies Sonata features Hyundai’s latest SmartSense advanced driver assistance systems (ADAS). A series of sensors and systems, often restricted to luxury cars, combine to potentially warn the driver and may take action in the event of a safety incident. Meanwhile, other ADAS systems can help the driver perform certain tasks using the car’s 3 radar sensors, 12 ultrasonic sensors and 5 cameras.n

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Universal Technical Institute and Volvo Car USA Expand Manufacturer-Paid Advanced Training Program

Universal Technical Institute commit to working for a Volvo deal- technician curriculum, students will (UTI) and Volvo Car USA (Volvo) er for a minimum of a year1 to be receive hands-on instruction using are offering a new opportunity for eligible. Students who attend have both of Volvo's plug-in hybrid elecUTI students on the East Coast who their MSAT tuition paid for by Volvo tric vehicles (PHEV) and battery are interested in becoming certified Car USA. electric vehicles (BEV). Volvo technicians. "Manufacturer-paid advanced Key topics covered during The Volvo TEKNIKER training programs like the Volvo coursework include high voltage Apprentice Program, a 12-week, TEKNIKER Apprentice Program are safety processes, component idenmanufacturer-paid apprentice pro- mutually beneficial for our students tification and operations, power gram, is expandmanagement during ing, and is now maintenance, and offered at Volvo's battery diagnostics The program offers four certifications, allowing technicians training faciland replacement. ity in Ridgeville, "Volvo is a to achieve Volvo's G1A certification level, which puts them S.C., north of brand built on safety Charleston, in and reliability, and halfway along the path toward earning Master Volvo techniaddition to the our dealerships are current location in need of top-level cian status. at UTI's Avondale, technicians who cusAriz. campus. tomers can depend These are the on to fix their cars only two locathe right way, the tions in the country offering the and our OEM partners," said Sharon first time," said Jeffrey Jennings, program. Taylor-Ellis, VP of Advanced Training Senior Manager, Technical Training The program offers four cer- at UTI. "With the strong and contin- at Volvo. "The Volvo TEKNIKER tifications, allowing technicians ued demand for automotive techni- Apprentice Program gives students to achieve Volvo's G1A certifica- cians across the country, the expan- brand-specific skills and specialized tion level, which puts them half- sion of this program is just another understanding of the technology way along the path toward earn- way students can gain OEM brand- that goes into our vehicles. Our relaing Master Volvo technician sta- specific training after their core pro- tionship with UTI helps ensure we're tus. Program applicants must meet gram, which can potentially lead to creating a pipeline of knowledgecertain qualifications that include a rewarding and lifelong career in able technicians ready to contribute a minimum GPA and attendance the transportation industry." to our dealerships' service departstandard, pass an interview, and In addition to Volvo's core ments on day one."n

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Apple Files Patent for Window Defect Sensing, Image Processing scene that is altered based at least in part on image altering effects caused by the defects.” Apple’s solution is to perform image processing based “at least partly” on data corresponding to the window defects. “A sensor device may be used to capture images of the window to obtain the data corresponding to the window defects,” Apple continues. “Furthermore, one or multiple lighting modules may be used to illuminate the window to facilitate detection of the defects by the sensor device.” According to the patent application, the proposed system could include a window, one or multiple sensor devices, one or multiple lighting modules, and one or multiple processors. Through those processors, additional functions such as automatic window cleaning are on the table. “In some examples, the vehicle may include a window cleaning sys-

tem configured to spot clean the window. For instance, the processor(s) may be configured to evaluate, based at least in part on the first data (obtained by imaging the window), one or more parameters that characterize the defects associated with the window to produce parameter evaluation data.” Through that evaluation, processors may then activate a “spot clean” of one or more areas of the window. Processors may also be able to address repair and replacement status. “In some examples, designation of the repair status and/or the replace status may be based at least in part on the first data obtained by imaging the window,” Apple continues. “Designation of the repair status may indicate a suggestion to repair at least a portion of the window. Similarly, designation of the replace status may indicate a suggestion to replace at least a portion of the window.”n ES D

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by Travis Rains Apple has submitted a patent encompassing systems and techniques for sensing defects associated with windows and windshields, and for performing image processing based on the sensed defects. The system may even spot-clean windshields, and provide repair and replacement recommendations.Apple filed the patent in early September 2022, with the United States Patent & Trademark Office publishing the patent on Oct. 4. “In some cases, the defects associated with the window may interfere with imaging of the scene. For instance, the window may be located between the scene and a sensor device used to capture images of the scene,” Apple writes in the patent. “As such, rather than providing an accurate representation of the scene, the images of the scene may provide an altered representation of the scene, e.g., a representation of the

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678-341-4221

800-646-9438

Troncalli Subaru Parts Professionals

Daniel Mygrant

Sierra Bennett

Dale Brannon

dmygrant@troncalli.com

sbennett@troncalli.com

dbrannon@troncalli.com

Mark Tyler

Parts Manager

mtyler@troncalli.com

Outside Sales Team

Sam Sneed ssneed@troncalli.com

Steve Holland sholland@troncalli.com

• Two Daily Deliveries • 14 Delivery Trucks • Large Inventory

820 Atlanta Hwy. Cumming, GA 30040

Pat White pwhite@troncalli.com

(Most Areas)

April Payne apayne@troncalli.com

Diane Lynch diane@troncalli.com

• Competitive Prices • We Stock Genuine Subaru Parts • Dedicated Wholesale Staff


Service & Repair Parts • Remanufactured Parts • Collision Parts • Powertrain

QUALITY IS TIMELESS.

Mopar® brings 85 years of uncompromising innovation and performance to every Mopar Part. That’s why the name Mopar is synonymous with QUALITY, PRECISION and POWER. Plus, each Mopar Part is designed, tested and proven to fit perfectly and seamlessly. Now that’s 85 years of quality that never goes out of style.

Call us today to place an order:

HAYES CHRYSLER DODGE JEEP GEORGIA ALABAMA

Delivery is available throughout the state of Georgia, Northern Alabama (Montgomery – North) and the Chattanooga, Tennessee area

719 W Pike Street Lawrenceville, GA 30045 P: (800) 241-8124 or (770) 963-6263 F: (770) 237-8174 M–F 8:00 a.m. – 5:30 p.m. Sat. 8:00 a.m. – 3:00 p.m. www.hayeschrysler.com Visit MoparRepairConnection.com for complimentary resources, promotions and technical information. COLLISION CONOUEST

©2022 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Wagoneer and Mopar are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

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