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GMC Acadia

Grand Cherokee Trackhawk

Most Powerful and Quickest SUV Ever

COLLISION NEWS SSBA and Treasury Announce Simpler PPP Forgiveness for Loans of $50,000 or Less

December 2020

Stylish, Functional and Capable

Mitsubishi Motors MI-TECH Concept Buggy-Type Electrified SUV

CIECA 2020R2 Release Debuts New Calibration Standards for Collision Industry I-CAR Launches New Online ADAS Resource Library For Industry U.S. Department Of Labor Revises Regulations To Clarify Paid Leave Requirements Under The Families First Coronavirus Response Act

DEALER NEWS

NADA Announces NADA Show 2021 Moves to Fully Virtual Experience

The MI-TECH CONCEPT was built to be “small plug-in hybrid electric SUV that delivers unparalleled driving pleasure and confidence over all terrain in light and wind.” This concept car embodies the MMC brand statement “Drive Your Ambition”*3 with a lightweight, compact, new PHEV drivetrain, a fourmotor electric 4WD system, and advanced

driver assist and preventive safety technologies—all packed into the small-sized electrified SUV. Under the concept of “Stimulates the driver's adventure”, the MI-TECH CONCEPT is designed to be a dynamic MI-TECH Please To Turn Page 4

Mercedes-Benz E-Class

PERMIT NO. 00335

One of the world's most Intelligent Sedans

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MI-TECH From Cover buggy-type vehicle that embodies the very essence of Mitsubishi-ness. A sense of progressiveness as an electric vehicle is expressed through the light blue body color and a secondary copper color in a motor coil motif on the grille, inner wheels, and interior. The front end adopts MMC’s signature Dynamic Shield new front design concept. It uses a satin plated color in the center of the grille, and copper as a secondary color to accentuate its expressiveness as an electrified vehicle. T-shaped headlights are embedded in the front end to emphasize a distinguishing outward appearance. On the lower bumper, aluminum skid plate is placed on both sides to protect the body, while the interior has an air intake. On the sides, the highly raised overfenders and large diameter tires project a high level of mobility plus power as an SUV, as well as the stability to thoroughly grip the terrain. The body radiates grandeur and sharpness with a design reminiscent of a metal ingot carved in a

cutting machine, while the use of a side step on the carved sides balances utility with design. The rear-end was designed with large and bold hexagon carved from metal ingot to emphasize the robustness of SUV. The T-shaped tail lamp shared the same design pattern used on the front end. Inside, a horizontal instrument panel and functional design makes handling easier. The horizontal theme is further accentuated by copper lines added on the instrument panel and steering wheel. Keyboard-shaped switches are positioned atop a center console with a horizontal theme, and the front handgrip also functions as a hand pad to make the switches easy to operate. Functions are presented in a straightforward manner, easy to understand just by seeing them and with a reassuring feel when pressed. MMC emphasizes a design that gives driver extra peace of mind. The front window shield presents all the relevant information in graphics such as car behavior, terrain recognition, and optimal route guidance. Light, compact PHEV drivetrain

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December 2020

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The power generator in the new PHEV drivetrain is a lightweight, compact gas turbine engine-generator in place of the traditional gasoline engine. As environmental awareness grows and downsizing progresses, the concept explores the technological proposition to plug the PHEV drivetrain into a small SUV. The gas turbine engine-generator has a powerful output for its size and weight. Another benefit of the gas turbine is its flexibility to run on a variety of fuels such as diesel, kerosene and alcohol which can be selected depending on the regions. Further, its exhaust is clean so it responds to environmental and energy issues. Electric 4WD system MMC took pride to apply its S-AWC*4 Integrated Vehicle Dynamics Control System to a Quad Motor 4WD System with front and rear Dual-Motor Active Yaw Control (AYC)*5 units. Making the brake calipers electric has also allowed for high response, high accuracy control of drive and braking force of the four wheels while delivering a drastic improvement in turning and traction performance. When driving off-road and two www.IneedOEMparts.com


A horizontal instrument panel and functional design makes handling easier. The horizontal theme is further accentuated by copper lines added on the instrument panel and steering wheel. Keyboard-shaped switches are positioned atop a center console with a horizontal theme.

wheels are spinning out, the ability to transmit the optimal driving force to all four wheels makes it possible to transmit force to the two wheels still on the ground and keep driving. MMC has thus delivered a safe, exhilarating driving experience in which the driver feels with the vehicle in all conditions, either in daily driving or when traversing rough roads, while also allowing for thrilling new driving experiences such as 180-degree spins by counter-rotating the left and right tires. Advanced driver assistance and preventive safety technologies The vehicle comes equipped with www.IneedOEMparts.com

Human Machine Interface (HMI) which displays various information detected through sensing technology including advanced optical sensors on an augmented reality (AR) windshield. With vehicle, road, and surrounding traffic conditions shown on the AR windshield, drivers can make accurate, heads-

up decisions even in poor visibility. Equipped also with MI-PILOT, nextgeneration driver assistance technology, the concept car extends driver support not only on freeways and ordinary roads, but also on unpaved roads.n

December 2020

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GM Investing $2 Billion to Transition Spring Hill, Tennessee Plant to Build Electric Vehicles

General Motors Co. announced that its Spring Hill, Tennessee assembly plant will begin the transition to become the company’s third vehicle manufacturing site to produce electric vehicles, joining Factory ZERO in Detroit and Hamtramck, Michigan, and Orion Assembly in Orion Township, Michigan. In addition, the company is confirming investments in five Michigan plants, including the Lansing Delta Township Assembly and Flint Assembly for future crossover and full-size pickup production. The all-new Cadillac LYRIQ will be the first EV produced at Spring Hill. Production of the Cadillac XT6 and XT5 will continue at Spring Hill. The facility will build both traditionally powered Cadillac products and EVs. The six U.S. facility investments total more than $2 billion, bringing the total amount GM has invested or committed to invest in its U.S. manufacturing sites to more than $29 billion since 2009. Today’s planned investments include: $2 billion will be invested in Spring Hill Manufacturing to build fully electric vehicles including the luxury Cadillac LYRIQ. Through this investment, Spring Hill’s paint and body shops will

undergo major expansions and the general assembly will receive comprehensive upgrades, including new machines, conveyors, controls and tooling. The renovation work in Spring Hill will begin immediately. Production of the next-generation GMC Acadia will move to Lansing Delta Township Assembly, representing an investment of more than $100 million. $32 million will be invested at Flint Assembly for future production of heavy-duty Chevrolet Silverado and GMC Sierra pickups, which have gained significant market share in the United States and Canada. $17 million will be invested in the Romulus, Michigan propulsion plant to enhance automation and increase

capacity of GM’s 10-speed truck transmission, which is used in full-size pickups and other key products, including the all-new Chevrolet Tahoe and Suburban, GMC Yukon and Yukon XL, and the Cadillac Escalade. $3.5 million will be invested at Orion Assembly. In addition, $750,000 will be invested at GM’s site in Brownstown Charter Township, Michigan. Both investments are related to additional production of the Cruise AV test vehicle at Orion Assembly. “We are committed to investing in the U.S., our employees and our communities,” said GM Chairman and CEO Mary Barra. “These investments underscore the success of our vehicles today, and our vision of an all-electric future.” In the last 19 months, GM has committed to invest more than $4.5 billion at three U.S. manufacturing sites to prepare those facilities for EV-related vehicle production. In January, GM announced it was investing $2.2 billion at its DetroitHamtramck Assembly, now known as Factory ZERO, Detroit-Hamtramck GM Please Turn To Page 12

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Grand Cherokee Trackhawk is Most Powerful and Quickest SUV Ever

Most powerful SUV ever: supercharged 6.2-liter V-8 engine delivers 707 horsepower and 645 lb.-ft. of torque. Quickest SUV ever: 0-60 miles per hour (mph) in 3.5 seconds, quarter mile in 11.6 seconds and top speed of 180 mph. Upgraded TorqueFlite eightspeed automatic transmission and driveline components engineered to handle additional torque output New Brembo braking system includes largest-ever front brakes on a Jeep vehicle and delivers 60-0 mph braking performance of 114 feet World-class on-road driving dynamics: five drive-mode Selec-Track system and Bilstein adaptive damping suspension Aggressive, functional exterior appointments include unique quad-tip exhaust and redesigned fascia that optimizes airflow and cooling New standard 20 x 10-inch Titanium-finish wheels expose distinctive yellow Brembo brake calipers Injected with an unmatched Trackhawk Please Turn to Page 28 8

Southern Automotive Journal

Supercharged 6.2-liter V-8 engine delivers 707 horsepower and 645 lb.-ft. of torque. Quickest SUV ever: 0-60 miles per hour (mph) in 3.5 seconds, quarter mile in 11.6 seconds and top speed of 180 mph. December 2020

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NABR Launches LaborRateHero.com Includes Free Site Maps By: John Huetter National AutoBody Research on announced its new LaborRateHero.com website would let auto body shops see collision repair market survey data for free. A look at the site Thursday morning reveals local facilities’ body rates and the date they last submitted data to NABR. However, data on other rates (for example, paint or frame) weren’t present. One can search up to a 15-mile range around a particular ZIP code. Valenzuela said NABR was considering adding more rates, but he said data indicates that body and refinish rates are about the same. That means the rate visible now on LaborRateHero covers about “80 percent of the hours” billed during a repair. CCC “Crash Course” data also finds body and paint labor rates consistently within a dollar of one another between 2015-19. In 2019, body labor averaged

$51.45 an hour, while paint averaged $50.96. (Frame labor was $59.78, in case you were wondering.) Valenzuela said the free LaborRateHero site — which is subsidized by sponsorships — was “a different business model” than NABR’s subscriptions, which provide more detailed information. NABR’s news release mentions customers using the resource. Valenzuela said the company recognizes shops have more utility for it but intends it for insurers, shops and consumers as “just one singular place to go” for a market rate. “We will be optimizing the site,” Valenzuela said. He said the company will invest some time and money marketing it to consumers. “Consumers have no idea what this stuff costs,” he said. He likened it to health care. “Nobody knows what stuff costs in health care.”

NABR’s goal was to offer the equivalent of a gas station “with their sign out on the corner,” Valenzuela said. You knew the price before you started the transaction. It’s kind of interesting to poke around various markets and see what shops are reporting. Even national franchise brands and consolidators can be found on there — and they’re not necessarily the cheapest in the market. The site also reveals the sheer amount of shops which can be found in a 15-mile range around certain locations. This both exposes the absurdity of insurers attempting to claim larger areas as the market and allows a repairer to make a case to a customer one’s rates are “reasonable” for their true local market. “LaborRateHero achieves two major breakthroughs for the collision repair NABR Please Turn To Page 13

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DRP Shop Usage up to 82% of Customers With Repairable Vehicles non-DRP sites, and 14 percent didn’t know if their body shop was affiliated, according to J.D. Power. In 2020, 82 percent of customers used a DRP shop, 9 percent of customers reported using non-DRP locations, and 9 percent didn’t know their shop’s status. J.D. Power property and casualty insurance intelligence head Tom Super said his company didn’t view the 4-point change in customers knowing their facility’s DRP status as significant. DRP shops have also been delivering increasingly higher customer satisfaction than non-DRP shops over those four years, according to J.D. Power’s data. Back in 2017, customers who patronized DRP facilities posted overall satisfaction of 873 out of 1,000. Non-DRP users came in at 846. By 2020, the spread had widened to an 888 satisfaction score for DRP customers and 844 for non-DRP customers. The growing DRP market share might be disheartening to shops who choose not to participate in DRPs or who can’t get on one. But unaffiliated repairers

By: John Huetter Newly released J.D. Power research found 82 percent of customers with repairable vehicles went to an insurer’s direct repair program facility — up from 75 percentage points just a few years ago. “Use of DRP shops has increased a significant 7 percentage points since 2017 and a significant 4 percentage points since 2019,” J.D. Power wrote. The data came from the 2020 U.S. Auto Claims Satisfaction Study, which ran from December 2019 through September. It surveyed 11,055 people who filed a claim within the six months prior to being contacted. (So we’re potentially talking folks whose cars you fixed between May 2019 and September). J.D. Power didn’t count glass-only or stolen-car claims. J.D. Power didn’t list the percentage of that study set with repairable vehicles, but CCC total loss data suggests around 20 percent of vehicles end up totaled. In 2017, three-fourths of customers used DRP facilities, 12 percent used

still have cards to play. The non-DRP Nylund’s Collision Center has shown how a little thought into one’s online presence can pull in customers. New consolidator Quality Collision Group plans to rely more on OEM certifications than DRPs to attract work.And CCC data shows that despite insurers serving up customers on a platter, DRPs still can’t always close the deal — particularly on heavier-hit vehicles. The 2020 “Crash Course” reported that for the year ending in the third quarter of 2019, DRP shops captured the keys on 70.3 percent of appraisals. (This appears to be a reference to the subset of initial appraisals generated by the DRP shop instead of the insurer or some other party, but it wasn’t entirely clear from the report.) In instances where the appraisal was for more than $10,000, this success rate fell to 59 percent. CCC data also DRPs are also notably below average on appraisals through $1,000, but this might reflect customers cashing out or deterred by a deductible.n

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more than 2,200 good-paying U.S. manufacturing jobs. GM is also investing an additional $800 million in supplier tooling and other projects related to the launch of the new electric trucks. In March 2019, GM announced it would invest $300 million in Orion Assembly to produce a new Chevrolet electric vehicle, bringing 400 new jobs to the facility. This new Chevrolet EV joins the existing Chevrolet Bolt EV and will be designed and engineered based on an

GM From Page 6 Assembly Center. Production of the first all-electric GMC HUMMER EV pickup, the first of a variety of all-electric trucks and SUVs to be built at GM’s Factory ZERO plant, will begin in late 2021. This will be followed soon after by the Cruise Origin, a purpose-built electric, self-driving vehicle. When Factory ZERO is fully operational, this investment will create

advanced version of the current awardwinning Bolt EV architecture. Separately, GM and LG Chem formed a joint venture – Ultium Cells LLC – and together are investing more than $2.3 billion to build a new, state-of-the-art battery cell manufacturing plant in Lordstown, Ohio that will create more than 1,100 new jobs. Construction of the facility is well underway. The new battery cell manufacturing plant will play a critical role in GM’s commitment to an all-electric future.n

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This wasn’t surprising, he said. “The labor is such a bargain,” he said. He said industry,” NABR President Sam Valenzuela he doubted any consumers would “cry” said in a statement Wednesday. “First is about it. price transparency. That is an absolute Speaking of labor rates, here’s a courequirement for a free market ple of interesting food-for-thought economy to function properly. items: LaborRateHero achieves two major breakAnd this industry needs a much Valenzuela in a 2018 guest better understanding of market column wrote: “Remember, there throughs for the collision repair industry: prices. LaborRateHero enables is no rule that says you can only this and helps every market get • First is price transparency. set your labor rates once per year. to the right range of labor prices Prices can change at any time for • Second is an industry standard solution. for that area. any reason, and because markets “Second is an industry standard and businesses are dynamic, labor rates Valenzuela said posted rates are solution. With LaborRateHero The industry can and do change continually through“generally what customers pay” out-ofnow has a superior, single-source soluout the year. We advise shops to consider pocket. tion for measuring and reporting market their labor prices several times per year While it’s not a perfect match in all labor rates. It is independent and unbiased, as their business evolves, cost structure cases, “it’s very, very close.” He estimated equally accessible by all shops, continuouschanges, and investments are made. They that more than 90 percent of customerly measuring and reporting market rates, can change rates as often as they need to.” pay work was charged at the door rate in available 24×7, and it’s totally transparent ”Reprinted Contented: Copyright © 2020. the data he’d seen. Any discounts of the DRIVEN COMMUNICATIONS INC. All Rights for everyone to see.” door rate for out-of-pocket customers were Reserved.n The survey polls repairers about their “exceptions that prove the rule,” he said. LaborRateHero From Page 10

posted rates, “sometimes referred to as your retail rates, door rates, or walk-in rates. DO NOT enter any discount rates, such as DRP, fleet, or wholesale rates.” (Emphasis NABR’s.)

Repairing A Maserati? We Can Help. Help

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Contributors Brian Medford Andrea C. Hall Mary Welch Russ Heaps Southern Automotive Journal (ISSN: 1092-6321) is published

monthly by Southern Automotive Journal Inc. P.O. Box 675097, Marietta, Ga 30006-0009.SAJ accepts no responsibility for the opinions, views statements of the authors or for claims made by advertisers. Views expressed by writers are not necessarily those of the publication. Subscription: $12.00 per year. No representation is made as to the accuracy or the completeness of the information provided by this publication. Entire contents copyright 2020. All rights reserved.

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The Mecereds-Benz E-Class - a One of the World's Most Intelligent Sedan The E-Class is optionally available with two 12.3-inch displays and a resolution of 1920 x 720 pixels. These merge visually to form a widescreen cockpit, thus acting as a central element to emphasize the horizontal bias of the interior design of the E- Class. A muscular front end underlines the status to which the business-class sedan aspires, boasting a different look for each design and equipment line. The Luxury version features the classic Mercedes-Benz radiator grille with the star on the hood, while the Sport models are identifiable by the sport radiator grille with a large Mercedes star as its centerpiece. Each of the radiator grille designs lends the E- Class a distinct character, offering a unique degree of diversity that makes each model stand out. The interior of the E-Class embodies the synthesis of emotion and intelligence, poles that are defined by the Mercedes-Benz design philosophy – distinct forms with a sensual flow to them. The E-Class Sedan offer a standard next-generation high-resolution central display, with a wide screen diagonal of 12.3 inches – a first in this segment, and a traditional gauge cluster behind the steering wheel, all integrated into one casing. The E-Class is optionally available with two 12.3-inch displays and a resolution of 1920 x 720 pixels. These merge visually to form a wide-screen cockpit, thus acting as a central element to emphasize the horizontal bias of the interior design of the E- Class. The driver can choose between three different styles for the wide- screen instrument cluster: "Classic," "Sport" and "Progressive." Touch-sensitive control buttons ("Touch Control Buttons") on the steering wheel make their first appearance in a car. Like a smartphone interface, the Touch Control Buttons respond precisely to horizontal and vertical swipE- Class Please Turn to Page 32 14

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Highlights of the Driver Assistance Systems that make the E-Class the most intelligent sedan in its class include: • Remote Parking Pilot: For the first time, this system allows the vehicle to be moved into and out of garages and parking spaces remotely using a smartphone app, enabling the occupants to get into and out of the car easily, even if space is very tight. Remote Parking Pilot will be available in the US in a later model year. • Car-to-X communication: The E-Class Sedan had the world's first fully integral Car-to-X solution going into series production. The exchange of information with other vehicles further ahead on the road, for example, can effectively allow the driver to "see around corners" or "through obstacles" well in advance. This means that the driver receives an earlier warning than previously in the event of imminent danger, such as a broken-down vehicle at the edge of the road or also in the event of heavy rain or black ice on the road ahead. • Active Distance Assist DISTRONIC®: While on both freeways and country roads, Active Distance Assist DISTRONIC® is not only able to automatically maintain the selected distance from the vehicle in front, but, for the first time, it can also follow the traffic in front at speeds of up to 130 mph. This can make life easier for the driver, who no longer needs to operate the brake or accelerator pedal during normal driving and also receives plenty of steering assistance from Steering Pilot – even on moderate bends. Another unique feature of Steering Pilot is that the system can continue to actively intervene by taking account of surrounding vehicles and parallel structures, even if the lines are unclear or nonexistent, as they can be during road construction, even at speeds up to 81 mph. The system therefore makes driving much easier, especially in traffic jams or heavy congestion. • Active Lane Change Assist: this radar-and-camera-based system assists the driver when changing lanes on multi-lane roads and can steer the vehicle into the lane selected by the driver – when overtaking, for example. Once the driver has indicated a turn for at least two seconds, Active Lane- change Assist assists with steering into the adjacent lane if it detects that the lane is unoccupied. • Active Brake Assist with Cross-Traffic Function: Compared with the standard version, this system has extended speed thresholds with respect to vehicles and pedestrians. Furthermore, it can detect crossing traffic at junctions and, if the driver fails to respond, apply the brakes autonomously. For the first time, it can also detect hazardous situations at the tail end of a traffic jam where there is no room to maneuver and initiate autonomous braking well in advance. Consequently, it is possible to completely avoid accidents at speeds up to 43 mph or substantially reduce the severity of accidents at speeds above this level. • Evasive Steering Assist: This system ideally complements the pedestrian detection function of Active Brake Assist. When the driver deliberately or instinctively performs an evasive maneuver in a dangerous situation, this function can assist by adding precisely calculated steering torque to support the movement of the steering wheel. This helps the driver to avoid, for instance, a pedestrian in a controlled manner while subsequently facilitating the straightening-up of the vehicle to allow the situation to be negotiated safely. • Advanced assistance systems: The intelligent assistance systems in the Driver Assistance Package Plus also include proven systems that have been further developed in terms of their mode of operation and the sensors they use. Active Lane Keeping Assist can help stop the driver from unintentionally changing lanes, this being done by corrective one-sided application of the brakes, including in the case of broken lines. Active Blind Spot Assist can now also warn of the risk of a lateral collision in typical urban traffic at low speeds. PRE-SAFE® PLUS can also protect against collisions with traffic following behind, reducing whiplash and other adverse effects on the occupants. • PRE-SAFE® Impulse Side: This system is part of the Driving Assistance Package PLUS. If a lateral collision has been detected and is imminent, it preventively moves the driver or front passenger away from the danger zone to the side. To do this, the system inflates an air chamber in the side bolster of the front seat backrest nearest the side of the imminent impact in a fraction of a second, thus increasing the distance between occupant and door while, at the same time, reducing the forces acting on the occupants. December 2020

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GMC ACADIA New Styling, Propulsion Option and in-Cabin Technologies

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Smarter technologies in the 2020 GMC Acadia, including a new available turbo engine and the latest GMC infotainment system1, along with a fresh look, offer greater versatility for customers on the go. The lineup includes SLE, SLT, an all-new AT4 trim and GMC’s flagship Denali, with available seating arrangements for five, six or seven passengers, depending on the model. “The 2020 Acadia is stylish, functional and capable with more of the smart convenience and connectivity features that customers rely on every day,” said Duncan Aldred, vice president of Global GMC. “And with GMC’s signature refinement at its core, the new Acadia advances the brand’s commitment to offering premium vehicles for discerning crossover customers.” “With technological enhancements at your fingertips and under the hood, the 2020 Acadia is an intelligent crossover that elevates the driving and passenger experiences on all fronts,” said Aldred. “That makes it a smart choice all around.”   At a glance, the ’20 Acadia distinguishes itself with a new grille, new front and rear fascias and GMC’s signature C-shaped lighting.

An all-new Acadia AT4 expands the reach of GMC’s newest sub-brand. Its bold styling cues, including a black chrome-accented grille, add a rugged, off-road-inspired design to the Acadia range. A 3.6L V-6 engine producing 310 hp and 271 lb-ft of torque and a twin clutch AWD system are standard to the AT4. Unique 17-inch wheels and all-terrain tires are also standard, with 20-inch wheels available. Additional design and refinement

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New Electronic Precision Shift that replaces the conventional shifter with an electronic control that frees up interior room, including a more versatile center console with greater storage space. enhancements for the 2020 Innovative engine technology A new 2.0L Turbo engine is standard on SLT and Denali models, expanding the Acadia’s propulsion choices for customers and adding a new dimension to its performance. It leverages GM’s innovative tripower valvetrain technology to vary valve lift across the rpm band, optimizing perAcadia Please Turn to Page 30 www.IneedOEMparts.com


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Nissan Making Safety Shield 360 Standard on 10 Models Advanced driver assistance systems can significantly reduce crashes according to leading safety advocates, and inexperienced teen drivers face added crash risks. To help drivers avoid crashes, Nissan will offer Safety Shield 360, a suite of six active safety technologies, as standard equipment on 10 models beginning in 2021. October 18-24 was National Teen Driver Safety Week, an annual reminder for parents to have conversations with teens about rules to stay safe behind the wheel of a motor vehicle. According to the Centers for Disease Control and Prevention, the risk of motor vehicle crashes is higher among teens aged 16-19 than among any other age group; the risk is particularly high during the first months driving. “Offering these safety technologies as standard equipment on 10 of our most popular models is an important step forward,” said Andy Christensen, senior manager and lead technology expert of Intelligent Transportation System Research, Nissan Technical Center North America. “This added layer of protection can help keep young drivers safe especially as they are getting used to being on busy roads.” Advanced driver assistance

Nissan Safety Shield 360 includes six advanced systems: • Automatic Emergency Braking with Pedestrian Detection – uses forward-facing radar and camera technology to track vehicles and crossing pedestrians, can give audible and visual warnings and apply braking to help avoid or reduce the severity of frontal collisions • Lane Departure Warning – can alert driver of drifting from lane with a visual warning and audible or haptic signals • High Beam Assist – automatically switches to low beam headlights when it detects a vehicle ahead and turns the high beams back on when appropriate • Blind Spot Warning – helps spot vehicles in driver's blind spot areas • Rear Cross Traffic Alert – can warn the driver about detected approaching vehicles when reversing out of a parking spot • Rear Automatic Braking – helps detect stationary objects when backing up and, if necessary, applies the brakes to help avoid a collision. technology included in Nissan’s Safety Shield 360 can help to reduce crashes, which may be attributable to driver inexperience. According to the Insurance Institute for Highway Safety1, vehicles equipped with Forward Collision Warning and Automatic Emergency Braking experience a 56 percent reduction in crashes with injuries. IIHS also reports that back-up crashes went down by 78 percent in vehicles equipped with Rear

Automatic Braking and by 22 percent in vehicles with Rear Cross Traffic Alert. Nissan currently offers Safety Shield 360 standard on Sentra, LEAF, Maxima, Kicks, Rogue Sport and TITAN. Safety Shield 360 will also be standard on 2021 Rogue and on three additional models to be announced in the coming months. The all-new 2020 Sentra2 and 2021 Rogue3 both have the most standard safety features in their respective classes.n

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Alfa Romeo Certification Now Available grams offered by Assured Performance Certified Collision Care.” Assured Performance’s news release didn’t say if additional training and equipment will be needed to work on the Italian vehicles, but the organization confirmed Alfa Romeo shop staff would need to reach I-CAR ProLevel 3. The current generation of the Alfa Romeo Stelvio and Giulia use the lightweight “Giorgio” platform. Both had a significant amount of aluminum and an aluminum-composite rear crossmember when they debuted for the 2018 and 2017 model years, respectively. Assured Performance said Alfa Romeo-certified shops could use a logo and signage for the brand and would be included on the Alfa Romeo shop locator website and Mopar owner’s companion app. Alfa Romeo-certified shops who weren’t already FCA certified would also have access to the perks accompanying that certification. These include marketing materials, “Unlimited use of the new dedicated FCA Technical support team,” a free subscription to the official Tech Authority

OEM procedure site, discounts on the wiTECH scan tool and FCA Automotive Management Institute classes and the OEM referral version of Body Shop Booster. Customers also receive free towing to Alfa Romeo-certified shops, which might also help capture keys. Both dealerships and independents can qualify for Alfa Romeo certification. FCA sold 18,292 Alfa Romeos in 2019, down 23 percent. The 9,444-unit Stelvio proved the most popular model but was down 22 percent. But despite these low volumes last year, it’s worth noting that the brand is proportionally one of FCA’s bright spots in the difficult COVID-19 year of 2020. To date, Alfa Romeo sales through Sept. 30 are only down 6 percent year-overyear — compared to double-digit declines in all other FCA makes and a 20 percent drop companywide. In fact, the Stelvio is only down 1 percent for the first three quarters. One wonders if Alfa Romeo buyers have a brand dedication that could prove beneficial in driving business to certified shops.n

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Assured Performance announced that it now manages Alfa Romeo’s OEM certification program for collision centers. The company has for years certified “FCA” shops, but the FCA-owned Italian make was not included in this designation. Assured Performance confirmed Monday that its FCA certification program includes all U.S. FCA brands except Alfa Romeo and Maserati. (Maserati collision certification exists, but isn’t handled by Assured Performance.) Alfa Romeo collision certification became available to Assured Performance shops effective Sept. 1. “While this certification remains separate from that of FCA, it is made possible due to an exclusive strategic agreement for Assured Performance Network to manage the Alfa Romeo Certified Collision Repair Facility program,” Assured Performance wrote in a news release. “This makes Alfa Romeo and FCA integral strategic partners in leveraging the jointeffort collision repair facility certification services, infrastructure, and turnkey pro-

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SBA and Treasury Announce Simpler PPP Forgiveness for Loans of $50,000 or Less The U.S. Small Business Administration, in consultation with the Treasury Department, released a simpler loan forgiveness application for Paycheck Protection Program (PPP) loans of $50,000 or less. This action streamlines the PPP forgiveness process to provide financial and administrative relief to America’s smallest businesses while also ensuring sound stewardship of taxpayer dollars. “The PPP has provided 5.2 million loans worth $525 billion to American small businesses, providing critical economic relief and supporting more than 51 million jobs,” said Secretary Steven T. Mnuchin. “Today’s action streamlines the forgiveness process for PPP borrowers with loans

of $50,000 or less and thousands of PPP lenders who worked around the clock to process loans quickly,” he continued. “We are committed to making the PPP forgiveness process as simple as possible while also protecting against fraud and misuse of funds. We continue to favor additional legislation to further simplify the forgiveness process.” “Nothing will stop the Trump Administration from supporting great American businesses and our great American workers. The Paycheck Protection Program has been an overwhelming success and served as a historic lifeline to America’s hurting small businesses and tens of millions of workers. The new form introduced

demonstrates our relentless commitment to using every tool in our toolbelt to help small businesses and the banks that have participated in this program,” said Administrator Jovita Carranza. “We are continuing to ensure that small businesses are supported as they recover.” SBA and Treasury have also eased the burden on PPP lenders, allowing lenders to process forgiveness applications more swiftly. SBA began approving PPP forgiveness applications and remitting forgiveness payments to PPP lenders for PPP borrowers on October 2, 2020. SBA will continue to process all PPP forgiveness applications in an expeditious manner.n

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CIECA 2020R2 Release Debuts New Calibration Standards for Collision Industry CIECA announced that the organization completed the 2020R2 Release of the CIECA Standards for the collision industry. The release includes new Calibration Standards developed by CIECA’s Calibration Committee and an enhancement to CIECA’s Scanning Standards. “With the rise of ADAS technologies in vehicles today, it is necessary to calibrate the sensors as part of the repair,” said Paulette Reed, CIECA’s technical project manager/business analyst. “The industry identified the need to exchange this information among industry partners in the supply chain, and as a result, new standards were created by the CIECA Calibration Committee.” “CIECA’s mission is the exchange of electronic data within the collision repair industry,” said Darrell Amberson, chairman of CIECA’s Calibration Committee and president of operations at LaMettry’s Collision. “The Calibration Committee

worked diligently to develop and maintain message standards and codes for the industry in regard to the calibration process and properly documenting all of the procedures.” Formed in January 2019, CIECA’s Calibration Committee represents all segments of the collision repair industry. This includes repairers, insurers, information providers, OEMs, parts providers, car rental companies, recyclers, financial services, glass companies, vendors of scan and calibration tools, and calibration service providers. During the weekly meetings, led by CIECA’s former project coordinator, Charley Quirt, the committee identified the business needs of each industry segment. “By creating industry standards for calibration, it will enable the data to be shared electronically with everyone involved in the process,” said Quirt. “Consumers demand an assurance of

vehicle safety and function, and setting standards is the first step toward this goal.’’ Gene Lopez, a member of the Calibration Committee and director of development and training at Seidner’s Collision Centers, said committee participants also drafted a document with details on the calibration process. This includes information from the initial pre-scan to the disassembly of the damaged vehicle, blueprinting, discovering Diagnostics Trouble Codes (DTCs), vehicle repair, the post-scan process and calibration functions. “By having all of the industry segments come together on the committee calls each week, it helped us identify a broad range of possible ‘what if’ scenarios in terms of the documentation that may be required or expected pertaining to the repair,” said Amberson. Similar to other CIECA commitCIECA Please Turn to Page 34

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I-CAR Launches New Online ADAS Resource Library For Industry I-CAR® announced the creation of a robust, online ADAS resource library, https://info.i-car.com/ADAS, to provide the industry with a centralized information hub in support of the rapid growth of Advanced Driver Assisted Systems (ADAS) and its accelerated impact on the collision repair process.

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The complimentary resource features news and information relevant to ADAS training, topics and trends, including insights from ADAS Subject Matter Experts within I-CAR and the Inter-Industry. For instance, a series of ADAS-related podcasts and webinars dive into considerations related to everything from proper calibration equipment to “[What Happens] When the ADAS Calibration Does NOT Work?” the title of a recent webinar featuring I-CAR Repairability Technical Support (RTS) Manager Scott Van Hulle, Automotive Technical Research and Development Manager Bud Center and Subject Matter Expert Manager Jeff Poole. The most common problem in a failed calibration comes down to an incorrect repair or attachment, explained Center. To that end, Webinar Guest/Subject Matter Expert Paul Bostel, Master Technician at LaMettry’s Collision, agreed and reinforced why it’s “super critical to have photos [of the] repair process to understand what was done.” “The resource is another way I-CAR can share its expertise in ADAS collision repair, and its neutrality in bringing together voices from OEMs, suppliers, insurers and others within the inter-industry, to tackle the challenges of today’s ADAS repair while preparing us for what’s ahead,” explained I-CAR’s Jeff Peevy, VP-Technical Products, Programs & Services. “The ADAS resource library is an easy way to quickly see I-CAR’s latest – and upcoming – ADAS courses,” he said. Peevy suggested bookmarking the page to keep a pulse on regular updates, as ADAS technology continues to flood the market. For more information, please visit www.i-car.com/ adas.n

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State Farm Refuses New BMW Steering Gear Despite Evidence of Issue By John Huetter Despite alignment data, OEM instructions and a “notchy and heavy” vehicle feel, State Farm this summer refused to cover a new steering gear assembly on a late-model BMW, a California shop said. “I had to have the customer sign a specific waiver from BMW North America acknowledging he is taking an unsafe vehicle,” Pacific BMW body shop manager Andrew Batenhorst wrote in an email. The customer refused to pay out-of-pocket for the steering gear, prompting the shop to demand the motorist’s signature on BMW’s waiver. The BMW waiver also calls for the insurance company’s signature too, but “they refused,” Batenhorst said of State Farm. “I hope this is an eye opener for State Farm, as this really shows their true colors,” he wrote in an email. “I wonder how many service departments face this problem every day, but because they are not well versed with insurance claims like body shops are, how many cars end up back on the road with an unsafe vehicle.” The 2017 BMW 2 Series M240i came to the Glendale, Calif.based auto body shop after the vehicle struck a pothole and sustained suspension damage. “In the event of accidents or driving conditions similar to accidents, shock-like loads can cause different types of damage to steering boxes,” BMW states in OEM procedures provided by Batenhorst. “When a steering box is externally undamaged, it is sometimes only possible to identify damage with great difficulty and with great effort. However, damage of this nature poses an unacceptable risk to the vehicle because it can result in failure of the steering system. “Because of the disproportionate amount of effort involved, it is generally not sensible to check thoroughly all the individual components of the steering box and as an alternative it is necessary to take into account other components which can be checked more easily.” “We provided State Farm with alignment specs and copies of the repair instructions/steering gear bulletin, which they completely disregarded,” Batenhorst wrote in an email.“They dragged the claim out for over a month in going back and forth with their CRASH unit while trying to decide to approve a steering gear. CRASH spoke with our contacts in the BMW CCRC program, and despite the bulletin being very clear that the steering gear required replacement, State Farm said no. I filed a complaint with the DOI, and they also did not help me.” After the repair, the toe and thrust angle alignment data continued to be off spec, according to Batenhorst. “The steering felt notchy and heavy after replacing those parts and doing an alignment,” he wrote. The shop proposed State Farm to send a rep out to feel for themselves, but the response was “‘We’re not doing that,'” Batenhorst said. “State Farm stated because there is no visible external damage, they could not cover the replacement of the part, irregardless that the steering definitely has internal damage,” Batenhorst wrote in an email. “We let State Farm know that the steering gear could potentially seize or fail and cause the customer to lose control of the vehicle. State Farm told me that ‘we’ll cross that bridge if and when that happens’. I asked what if the customer dies in that subsequent accident, and they repeated their previous comment.” Contacted for comment about Batenhorst’s allegations, State Farm media relations specialist Sevag A. Sarkissian wrote in an email

BMW demands a steering box replacement for any one of numerous conditions, including: Unacceptable torque increase and jamming when the steering box is turned from lock to lock (without hydraulic/electrical assistance) A. Visible or noticeable damage to the steering box – Version with electric steering box (EPS): Examine in particular the control unit with all plug connections for damage and hairline cracks. B. Unacceptable torque increase and jamming when the steering box is turned from lock to lock (without hydraulic/electrical assistance) C. Fire damage D. Damage, permanent deformation or fractures to: – Wheel rims in the event of a negative result from the wheel alignment check – Spring struts, steering stubs, wheel carrier – Wishbones – Struts or trailing links or anti-roll bar with this function – Body-side screwing/attachment points for wheel guide/control components – Front axle support – Drop arm – Track rods – Steering box fixtures – Steering column

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Trackhawk From Page 8 707 horsepower – courtesy of an aweinspiring supercharged 6.2-liter V-8 engine – the most awarded SUV ever and the most capable full-size SUV on the planet has been transformed into the most powerful and quickest SUV ever. Built in Detroit at the Jefferson North Assembly Plant “The Jeep Grand Cherokee Trackhawk delivers astounding performance numbers, backed by renowned SRT engineering that combines worldclass on-road driving dynamics with luxury, refinement and an array of innovative advanced technology,” said Mike Manley, Head of Jeep Brand – FCA Global. “As the most powerful and quickest SUV, there is nothing else like the Grand Cherokee Trackhawk in the market, there is no better value for a high-performance SUV.” The new benchmark 707-horsepower supercharged engine combines with an upgraded high-torque capacity TorqueFlite eight-speed automatic transmission, world-class on-road driving dynamics and new Brembo brakes to deliver a new level of performance: 0-60 miles per hour (mph) in 3.5 seconds, quarter mile in 11.6 seconds at 116 mph, top speed of 180 mph, 60-0 mph braking distance in 114 feet and .88g capability on the skid pad. As the most powerful and quickest SUV ever, the Jeep Grand Cherokee Trackhawk is packed with standard performance features, including: Supercharged 6.2-liter V-8 engine that delivers 707 horsepower, 645 lb.-ft. of torque and 3.5-second 0-60 mph times TorqueFlite eight-speed automatic transmission that delivers improved shift response, quality and consistent performance and drivability Jeep Quadra-Trac on-demand fourwheel-drive system, which includes an electronic limited-slip rear differential and a single-speed active transfer case Launch Control that optimizes the Grand Cherokee Trackhawk’s performance by coordinating the engine, transmission, driveline and suspension for a textbook launch and consistent straight-line acceleration Selec-Track system, which uses performance-tuned software to pre-configure and distinguish the five dynamic modes (Auto,

Sport, Track, Snow and Tow), enabling drivers to choose a vehicle setting that ideally meets their requirements and ambient conditions 7,200-pound towing capability New high-performance Brembo braking system, with a new distinctive yellow finish, that includes the largest standard front brakes ever offered on a Jeep vehicle and delivers 60-0 mph braking performance of 114 feet One-inch lower ride than non-SRT Grand Cherokee models Sculpted hood with dual heat extractors Omitted fog lights from the Trackhawk’s front fascia to optimize airflow to cooling modules and air induction without compromising the vehicle’s balance “Supercharged” badge on both front doors and a Trackhawk badge on the liftgate that features a Liquid Titanium Chrome outline and Matte Black background New standard 20 x 10-inch Titanium-finish wheels with a Satin Chrome center cap All-new Pirelli 295/45ZR20 Scorpion Verde all-season and new Pirelli P Zero three-season tires with an increased speed rating Unique

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December 2020

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Trackhawk models feature five dynamic drive modes that allow owners the ability to personalize their drive experience, whether it’s on the road or on the track. The drive modes separately control the four-wheel-drive system, transmission, paddle shifters, stability control, suspension and steering. Gloss Black rear valance that showcases four-inch Black Chrome quad exhaust tips, while new quad exhaust system design provides an exhilarating and unmistakable note during maximum acceleration Driver-focused interior that features premium soft-touch materials, unique Light Black Chrome finishes and carbon fiber spears, and a Three-spoke steering wheel with a flat-bottom that features a bevy of comfort, convenience and connectivity controls and ergonomically efficient paddle shifters Premium Metal Package that enhances the Trackhawk’s interior with various upscale real metal accents Available options include dualpane panoramic sunroof, three-season tires, lightweight 20 x 10-inch forged aluminum Low Gloss Black wheels, fully wrapped Signature Leather Interior Package in Black or Black/Dark Ruby Red, 19-speaker Harman Kardon high-performance audio system, dualscreen rear-seat entertainment center with Blu-ray, trailer tow package and Dark Ruby Red seatbelts. n www.IneedOEMparts.com


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The 2020 Acadia is stylish, functional and capable with more of the smart convenience and connectivity features. The new Acadia advances the brand’s commitment to offering premium vehicles.

Acadia From Page 16 formance for varied driving demands: • High valve lift for maximum power. • Low valve lift for a greater balance of power and efficiency. • Active Fuel Management (cylinder deactivation) disables two of the cylinders in light load conditions to optimize efficiency. The tripower valvetrain complements the turbocharging system to make the most of the engine’s available power at all speeds. The turbo is a dual-scroll design developed to enhance low-speed torque delivery. Peak torque is available from 1,500 to 4,000 rpm, for an exceptional feeling of responsiveness. The engine is rated at a GMCestimated 230 horsepower (172 kW) and 258 lb-ft of torque (350 Nm). Both the proven 2.5L I-4 and the 3.6L V-6 engines remain standard or optional equipment for the 2020 Acadia dependent on trim level selected. All engine offerings feature a stop/start deactivation switch. New nine-speed automatic and Electronic Precision Shift A new nine-speed automatic replaces the previous six-speed automatic as the standard transmission for the

2.0L, 2.5L and 3.6L engines offered in the 2020 Acadia. The nine-speed’s additional clutches and gears offer better optimized acceleration and efficiency, and engine noise is reduced during cruising for greater refinement. The 2020 Acadia is the latest GMC with Electronic Precision Shift, which enables more storage room in the center console by replacing the conventional transmission shifter with an electronically controlled gear selection consisting of intuitive push buttons and pull triggers.

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GMC Enhanced infotainment system is more intelligent and intuitive, offering new features designed to help improve the user experience and offer more personalization. New GMC infotainment system and additional technologies As connectivity continues to grow in importance for crossover customers, the 2020 Acadia delivers the latest GMC infotainment system that is more intelligent and more intuitive. It offers users improved voice recognition, a higher resolution touchscreen and a simplified interface that requires fewer steps for some tasks, along with simpler screen layouts inspired by the latest smartphone technology.n www.IneedOEMparts.com


NADA Announces NADA Show 2021 Moves to Fully Virtual Experience Originally slated to be held in New Orleans in January, NADA Show 2021 will now be held from Tuesday, Feb. 9, through Thursday, Feb. 11, and will offer more than 60 educational workshops and sessions, franchise meetings with OEM partners, an online NADA Expo and more. The Auto Industry Event of the Year will also feature NADA Academy instructors, legislative and regulatory experts and other top industry professionals with a full program of classleading education, best practices and new tools to adapt to a changing business landscape—all in a virtual environment. “Dealers are both incredibly resilient and incredibly optimistic. Their resilSteering Gear From Page 26 Tuesday: “Thank you for reaching out to State Farm about this individual claim (denial of Steering gear replacement BMW 2 Series). State Farm has nothing to share with Repairer Driven News.” As Batenhorst observed, the California Department of Insurance said it couldn’t help. It referred him to the courts. “While we have attempted to mediate this claim dispute and have thoroughly investigated the insurance company’s claims process, we regret that we are unable to resolve this particular dispute,” the CDI wrote in July.“State law does not provide the Department with the authority to determine how much should be paid on a claim. When two parties disagree on the appropriate amount of damages to be paid, the

iency has been proven time and again this year. So too has their optimism, because throughout the COVID-19 pandemic, we remained optimistic and hopeful that we would be able to gather together in person in New Orleans for the most important NADA Show,” said NADA Chairman Rhett Ricart. “But the coronavirus has been persistent, a second wave is predicted to coincide with flu season, and, as things stand, public health controls remain too restrictive to allow the Show to go forward in person. Recognizing these realities, we are transitioning to a virtual Show.” “While we are disappointed we cannot be together in New Orleans, we

are excited about what a virtual Show will mean for dealers and the entire auto industry,” said NADA President and CEO Peter Welch. “And without any of the travel costs associated with attending an inperson Show, we’re very hopeful that a far greater number of dealership employees will be able to attend virtually and get all the benefits the Show has to offer. This indeed could be the first NADA Show that many dealership employees are able to attend.” Show registration will open in the coming weeks. Information on all aspects of NADA Show 2021 will be available at nadashow.org.n

ultimate decision is left to a court of law. Only a court of law has the authority to weigh the evidence and the merits of each party’s position and arrive at a formal binding decision.” Batenhorst in late July wrote that “BMW North America is looking into this case further.” Asked about this reported participation, BMW product and technology communications Alexander Schmuck on Monday wrote,“this is clearly a case between a Customer / the Collision Repair Center and State Farm. It would not be appropriate for BMW of North America to comment on this case directly. “BMW Centers and Collision Centers can access all technical information from BMW of North America via internal BMW systems. This information is intended to provide the Collision Centers with guidance on

repair decisions. Ultimately the decision on repairs is one that needs to be made by the Collision Repair Center and approved by the Insurance Company. In this case it appears that the collision center is replacing the steering gear based on BMW documentation and the insurance company is denying payment for the steering gear, because they do not believe it needs to be replaced even though our documentation recommends it. Has the collision repair center shared the documentation with the insurance company in an effort to justify their repair decision? “If Collision Centers have questions related to this information provided by BMW NA they can reach out to regional BMW representatives for support.” ”Reprinted Contented: Copyright © 2020. DRIVEN COMMUNICATIONS INC. All Rights Reserved.n

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The engineers opted for a bodyshell with a far higher proportion of aluminum and ultrahigh-strength steel components than its predecessor. The front fenders, hood, trunklid and large sections of the front and rear ends are made of sheet or cast aluminum.

E- Class From Page 14 ing movements, allowing the driver to control the entire infotainment system and instrument cluster without having to take their hands off the steering wheel. In keeping with the motto "hands on the wheel, eyes on the road," this control interface minimizes driver distraction. Further controls for the infotainment system are provided by a touchpad with a controller which can recognize handwriting in the center console and a voice control system, accessible at the push of a button. For systems such as air- conditioning or various driver assistance systems, there are directaccess buttons located on the center stack.

An intelligent graphic design with high-resolution animations, together with simplified logic, further enhances the infotainment experience. At the same time, occupants enjoy a spacious interior, which combines elegance and sportiness. A further highlight of the E-Class Sedan is its seats. Their ergonomic and sculpted form combines MercedesBenz's hallmark suitability for long journeys with a refined, sporty look. Another new feature in this segment is a Warmth and Comfort Package, which includes heated door armrests and center console, heated steering wheel and rapidly-heating front seats. The rear bench seat in the E-Class sedan comes with a three-piece backrest with a 40% - 20% - 40% split,

making it exceptionally versatile. Integral features of the center armrest include a storage box and two pop-out drink holders. Alternatively, the E-Class can be equipped with a multi-chamber air suspension at all corners – the only car in its segment to offer this option. Three chambers of different sizes in the spring struts of the rear axle and two in the spring struts of the front axle make it possible to control, in three stages, how firmly the suspension reacts to the road. In this way, the occupants enjoy a soft base suspension, together with the secure feeling of good handling stability as speed increases. Furthermore, the highly sensitive and fast-responding AIR BODY CONTROL air suspension features all-round self-

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leveling for excellent ride SELECT, the E400 4MATIC Sedan comfort even with the vehiwill boast smooth, luxurious cle loaded. It automatically power. controls the ride height Mercedes-Benz's driver depending on the speed assistance and safety systems and reduces fuel consumptake safety, comfort and driver tion on the freeway by lowassistance to a new level. ering the vehicle. When Standard on the E-Class is driving on rough roads, PRE-SAFE® Sound, which is based ground clearance can be on a protective human reflex in increased at the push of a the inner ear, called the stapedius button. reflex. PRE-SAFE® Sound emits a The multi-chamber short interference signal through air suspension is supplethe vehicle's sound system if the mented by a continuously risk of a collision is detected. operating, electronically The Luxury version features the classic Mercedes-Benz radiator grille with This signal can trigger the natucontrolled damping adjust- the star on the hood, while the Sport models are identifiable by the sport ral reflex and thus prepare the ment system, which auto- radiator grille with a large Mercedes star as its centerpiece. occupants' ears for the expected matically adapts the dampsound of the accident. ing on each individual Active Brake Assist, fitted as 4MATIC Sedan features all the standard wheel to the current drivstandard, is able to warn the driver equipment of the E300 Sedan, with staning situation and road conditions. The of impending crash situations, provide just dard all-wheel drive and a 3.0L biturbo system therefore delivers good road the right level of support during emergenV6 engine producing 329hp and 354 roar and tire vibration characteristics, cy braking and, if necessary, also apply the lb- ft of torque – the same powertrain excellent ride comfort and outstanding brakes automatically. In addition to sloweras the E400 Coupe, E400 Cabriolet and driving dynamics. moving, stopping or stationary vehicles, it E Coupled with the 9G-TRONIC 9-Speed A fourth engine offering available can also detect pedestrians crossing within Automatic Transmission and DYNAMIC in the E-Class Sedan lineup. The E400 the area ahead of the vehicle.n

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U.S. Department Of Labor Revises Regulations To Clarify Paid Leave Requirements Under The Families First Coronavirus Response Act The U.S. Department of Labor’s Wage and Hour Division (WHD) today posted revisions to regulations that implemented the paid sick leave and expanded family and medical leave provisions of the Families First Coronavirus Response Act (FFCRA). The revisions made by the new rule clarify workers’ rights and employers’ responsibilities under the FFCRA’s paid leave provisions, in light of the U.S. District Court for the Southern District of New York in an Aug. 3, 2020, decision that found portions of the regulations invalid. “As the economy continues to rebound, more businesses return to full capacity, and schools reopen, the need for clarity regarding the Families First Coronavirus Response Act paid leave provisions may be greater than ever,” said Wage and Hour Administrator Cheryl Stanton.“Today’s updates respond to this evolving situation and address some of the challenges the American workforce faces. Our continuing robust response to this pandemic balances support for workers and employers alike, and remains our priority.” The Department issued its initial temporary rule implementing provisions under the FFCRA on April 1, 2020. Read the revisions to that temporary rule, which will become effective Sept. 16, 2020 in the Federal Register. The FFCRA helps the U.S. combat and defeat the workplace effects of the coronavirus by giving tax credits to American businesses with fewer

The revisions do the following: • Reaffirm and provide additional explanation for the requirement that employees may take FFCRA leave only if work would otherwise be available to them. • Reaffirm and provide additional explanation for the requirement that an employee have employer approval to take FFCRA leave intermittently. • Revise the definition of “healthcare provider” to include only employees who meet the definition of that term under the Family and Medical Leave Act regulations or who are employed to provide diagnostic services, preventative services, treatment services or other services that are integrated with and necessary to the provision of patient care which, if not provided, would adversely impact patient care. • Clarify that employees must provide required documentation supporting their need for FFCRA leave to their employers as soon as practicable. •Correct an inconsistency regarding when employees may be required to provide notice of a need to take expanded family and medical leave to their employers. than 500 employees to provide employees with paid leave for certain reasons related to the coronavirus. Please visit WHD’s “Quick Benefits Tips” for information about how much leave workers may qualify to use, and the wages employers must pay. The law enables employers to provide paid leave reimbursed by tax credits, while at the same time ensuring that workers are not forced to choose between their paychecks and the public health measures needed to combat the virus. WHD continues to provide

updated information on its website and through extensive outreach efforts to ensure that workers and employers have the information they need about the benefits and protections of the FFCRA. The agency also provides additional information on common issues employers and employees face when responding to the coronavirus and its effects on wages and hours worked under the Fair Labor Standards Act and on job-protected leave under the Family and Medical Leave Act at https://www.dol.gov/agencies/whd/pandemic.n

tees, Calibration Committee participants shared information relevant to their industry segment and worked together to reach a consensus. Throughout the discussions, the committee collaborated with CIECA’s Vehicle Damage & Imaging and Repair Order committees to ensure the standards were created for all industry segments. “It was a great, unified effort to create great universal standards,” said Quirt. The committee also referenced other industry working groups such as

the Collision Industry Conference (CIC) Definitions Committee, which maintains the CIC Wiki, a glossary of terms used in the collision repair industry in the United States. “CIECA’s Calibration Committee continuously identified terms related to the calibration process, which were then provided to CIC to add to the Wiki to help drive consistent communication across the industry,” said Chuck Olsen, senior vice president of Automotive Technology Solutions for AirPro Diagnostics and also a member of CIECA’s Calibration Committee. “It was a pleasure to work with

everyone and what ‘we’ created as a committee and industry is and will be VERY important to the collision, calibration, glass and insurance industries for many years,” said Frank Terlep, committee participant and co-founder of Auto Techcelerators. Bob Scharaga, president of All Star Glass, agreed. “My team was involved in these very informative conference calls that consisted of a great group of people who wanted to put safety first for our customers,” he said. CIECA’s Architecture Committee publishes updated collision industry standards twice a year.n

Southern Automotive Journal

December 2020

CIECA From Page 22

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Profile for Southern Automotive Journal

December 2020 Issue  

SSBA and Treasury Announce Simpler PPP Forgiveness for Loans of $50,000 or Less CIECA 2020R2 Release Debuts New Calibration Standards for C...

December 2020 Issue  

SSBA and Treasury Announce Simpler PPP Forgiveness for Loans of $50,000 or Less CIECA 2020R2 Release Debuts New Calibration Standards for C...