Kazmir Condos - Homeowners Guide

HOMEOWNER INFORMATION GUIDE

PRESENTED BY

CONTENTS

03

04

08

WELCOME HOME

COMMON ELEMENTS AND BUILDING INFO

WARRANTY SERVICE

15

16

25

TASCO APPLIANCES

HOME CONNECT

MAINTENANCE TIPS

29

30

31

PRE-MOVE-IN CHECKLIST

EMERGENCY PROCEDURES

HOMEOWNER'S NOTES

HOMEOWNER INFORMATION GUIDE

CONTACTS DIRECTORY LORMEL HOMES CUSTOMER SERVICE DEPT.

905-832-2234 kazmirservice@lormelhomes.com

FIRST SERVICE RESIDENTIAL PROPERTY MANAGEMENT

416-510-8700

kazmir.on@fsresidential.com

TASCO - TG APPLIANCE

1-888-448-0326

tascobuildercs@tasco.net

ENERCARE

1-844-ENERCARE

enercare.ca

CARMA CORP.

1-888-298-3336 info@carmacorp.com (Electricity/Water)

1Valet Support

1-833-993-1212

Rogers 1-855-759-5856

2

support@1valet.com

General Inquiries: Wireless, Internet, TV, Home Phone

WELCOME HOME Welcome Home: Congratulations on Your New Journey at Kazmir Condominiums Congratulations on the purchase of your new home at Kazmir Condominiums! This significant milestone marks the beginning of an exciting chapter in your life, and we are thrilled to have you as part of our community.

At Kazmir Condominiums, we take pride in being a family business with a deep commitment to the communities we build. Our design-forward approach brings value to every aspect of your living experience, ensuring that your new home is not just a place to live but a place to thrive.

Design-Forward Communities: Translating Value Kazmir Condominiums is synonymous with innovative design and exceptional quality. Our designforward philosophy ensures that every detail of your new home is thoughtfully crafted to enhance your living experience. From architectural elements to interior finishes, we strive to create spaces that are not only aesthetically pleasing but also functional and sustainable.

Our commitment to translating value is reflected in the quality of materials used, the energy-efficient systems installed, and the smart home technologies integrated into each unit.

As a family business, we understand the importance of creating spaces that foster a sense of belonging and community. We believe that a home is more than just a physical structure; it is a place where memories are made, relationships are nurtured, and lives are enriched. We take pride in exceeding expectations. From our thoughtfully designed amenity spaces to our vibrant landscaping, we are dedicated to creating a welcoming environment where you can feel at home and connect with your neighbours.

Homeownership is an exciting and rewarding experience. However, we would like to emphasize that it also comes with ongoing responsibilities. By taking the time to properly care for your home, it will continue to look its best and function efficiently for many years to come.

3

HOMEOWNER INFORMATION GUIDE

COMMON ELEMENTS Condominium Common Elements in a condominium are shared areas within the complex that are jointly owned by all unit owners. These areas are not included in the Pre-Delivery Inspection (PDI) process. The warranty coverage of your home applies only to the interior boundaries of your unit.

Any concerns regarding the Common Elements should be reported to FIRST SERVICE RESIDENTIAL Property Management. After the condominium is registered, the Board of Directors assumes responsibility for overseeing and addressing issues related to the Common Elements.

Typical Common Elements include: • Mechanical, electrical, and plumbing distribution systems • Elevators, corridors, and stairwells • Roof assembly and building envelope (e.g., exterior brick, concrete panels, window panels) • Parking garage structure • Shared amenities such as the party lounge, landscaped areas, and building entrance

4

In summary, Common Elements refer to all areas outside the vertical and horizontal boundaries of each residential or commercial unit.

Property Management takes direction from the Condominium Corporation’s Board of Directors and is directly responsible for the maintenance, appearance, and general upkeep of all Common Elements.

EXCLUSIVE USE OF COMMON ELEMENTS Exclusive Use of Common Elements refer to areas within the condominium, such as balconies, patios, and/or private terraces, that are designated for the sole use of the unit owners. These areas are reserved exclusively for their benefit.

The Corporation and its agents have the right to access both Common Elements and Exclusive Use Common Elements through your suite to conduct business related to the Corporation’s operations.

SAFETY OF EXCLUSIVE USE OF COMMON ELEMENTS • No combustible goods, propane, or natural gas tanks should be stored in your suite.

• Outdoor cooking or barbecues are not permitted on balconies. BBQs are only permitted on designated terraces equipped with a natural gas line, as outlined in the condo disclosure. Propane tanks are strictly prohibited.

• Please secure outdoor items safely to prevent them from being blown off during high winds.

• No owner or occupant is allowed to add access doors or additional/alternate locks to their front entry.

ELEVATOR BOOKING Please notify the Property Management Team of your move-in date, as well as any scheduled deliveries, as early as possible. This helps prevent scheduling conflicts, as multiple move-ins may occur daily.

We recommend that movers and delivery personnel take all cardboard and packaging materials with them.

Otherwise, you are responsible for breaking down boxes and placing them in the recycling area on the ground level.

5

HOMEOWNER INFORMATION GUIDE

GARBAGE CHUTE The garbage chute is centrally located in the corridor of each floor. For the consideration of other residents, please use the chute only between 8:00 a.m. and 10:00 p.m.

ITEMS THAT MUST NOT BE DISPOSED OF IN THE CHUTE: • Bulk items (e.g., coat hangers, cartons, kitty litter) • Paint • Flammable or combustible materials • Boxes or move-in containers These items must be taken to designated disposal areas. If you are unsure of their locations or need guidance on how to properly dispose of hazardous waste, please contact the Property Management Office.

SECURITY Video cameras are located throughout the garage, main entrance vestibule, and other public entry points of the building. All owners are required to provide Property Management with the names of all residents and tenants.

If there is a change in suite occupancy, Property Management must be notified to update both the front entrance directory and the enter-phone system. You will need your FOB key to access the building. Guests may gain access via the enter-phone system. Residents must report any suspicious individuals on the property to management or staff.

Please note: Visitors are not permitted to access common areas or facilities unless accompanied by an owner or occupant.

6

HOMEOWNERS ALTERATION POLICY No changes or alterations can be made to the interior or exterior of the building or Common Elements. This includes your exterior door(s), balcony, terrace, landscaping, and patio areas.

HOMEOWNERS’ ALTERATIONS TO UNITS PRIOR TO TURNOVER: Homeowners are permitted to make the following cosmetic changes to their units prior to turnover and the election of the Condominium Board of Directors: • Installation of a wireless security system • Installation of closet organizers • Painting and wallpaper • Window coverings

HOMEOWNERS’ ALTERATIONS TO UNITS AFTER TURNOVER: Any alterations beyond the listed cosmetic changes must await the turnover and election of the Board of Directors. Once the Board is in place, homeowners must submit a written request and provide a copy of the proposed plans to the Property Manager, addressed to the Board of Directors. No alterations may commence without written approval.

To ensure compliance with the City of Toronto Building Department and Ministry of Labour requirements, all work must be conducted within individual suites and cannot be performed in Common Areas such as corridors, hallways, stairwells, sidewalks, balconies, terraces, or parking spaces.

The use of the elevator by contractors must be arranged through the Property Manager. If any damage occurs to the Common Areas, the cost of repairs will be the homeowner’s responsibility.

Finally, all work must be carried out in compliance with the City of Toronto noise bylaws, particularly regarding work hours and noise levels.

CUSTOMER CARE We are committed to providing you, the homeowner, with the best product and service. The role of Customer Care is to assist and coordinate any outstanding service issues or concerns you may have regarding workmanship and materials within your suite.

7

HOMEOWNER INFORMATION GUIDE

PROCEDURE FOR WARRANTY SERVICE The following steps outline when a homeowner can submit a warranty service request: 1. Warranty Requests within 40 Days of Possession Homeowners can submit a warranty request at any time during the first 40 days after the date of possession. To submit a warranty request for items documented during the Pre-Delivery Inspection (PDI) that remain unresolved or for any new warranted deficiencies, homeowners must use Tarion’s Initial Form.

2 Year-End Warranty Request Around 11 months after possession, homeowners are entitled to submit a Year-End Form via Tarion’s website to address any additional defects.

It is important that all in-suite warrantable repair requests after occupancy be submitted in writing. You may email a copy of your request to: kazmirservice@lormelhomes.com. If we do not receive a written list of problem areas, we cannot respond. Therefore, please ensure that you provide us with your list to help us ensure your satisfaction.

For more information on warranty clarification and timelines, please visit the Tarion Warranty Corporation website at: www.tarion.com.

8

WARRANTY PROVISIONS UNDER THE ONTARIO NEW HOME WARRANTY PLAN ACT The following are the warranty provisions under the Ontario New Home Warranty Act, for your information and review. This warranty is included with your home, and it’s important to understand what is covered and what is not.

Vendor/Builder Warranty (1 Year from Possession): The builder warrants that, for one year from the date of possession, the home: • Is constructed in accordance with Ontario’s Building Code • Is fit for habitation • Is free from defects in workmanship and materials Builder Warranty (2 Years from Possession): The builder warrants, for two years from possession, against: • Defects in electrical, plumbing, and heating delivery and distribution systems • Defects in materials and/or workmanship that result in the detachment or deterioration of exterior cladding • Violations of the Ontario Building Code that affect health and safety Builder Warranty (7 Years from Possession): The builder warrants, for seven years from possession, that the home is free of major structural defects.

A major structural defect is defined as: • Any defect in material or workmanship that results in the failure of a load-bearing part of the home • Defects in work or materials that materially and adversely affect the use of a significant portion of the home

EXCLUSIONS (NOT COVERED UNDER WARRANTY): The warranty does not cover the following: • Normal wear and tear • Secondary damage caused by defects, such as property damage or personal injury • Damage resulting from improper maintenance • Defects in materials, design, and workmanship supplied or installed by the homeowner • Damage caused by dampness or condensation due to failure to maintain adequate ventilation • Alterations, deletions, or additions made by the homeowner, which may void the warranty • Damage resulting from an act of God • Damage caused by municipal services or other utilities • Normal shrinkage of materials caused by drying after completion • Aesthetic surface defects in workmanship and materials that were specified and accepted in writing by the homeowner at the date of possession

9

HOMEOWNER INFORMATION GUIDE

DRYWALL WARRANTY COVERAGE: One (1) year from the date of occupancy for defects in material and installation only.

Defects Covered by the Builder Warranty Include: • Blemishes in the drywall that are visible when viewed from 1800mm away under natural daylight conditions.

• Drywall surfaces that show ridges or depressions greater than 6mm in a 1200mm section of the wall.

Conditions Not Covered by the Builder Warranty: • Slight imperfections in drywall, such as minor seams in ceilings reacting to normal shrinkage and settlement of materials.

• Framing underneath the drywall may twist slightly as a result of the drying out process of the studs and drywall compound. Since these results are from normal shrinkage, they are not covered under the Builder’s Warranty.

• Small cracks and nail pops that may appear due to the drying out process of studs and drywall compound. These are considered normal shrinkage and are not warrantable. However, as a courtesy, we will patch these areas at year-end.

INTERIOR DOORS AND WOOD TRIM WARRANTY COVERAGE: One (1) year from the date of occupancy for defects in material and installation.

Interior doors can shift out of alignment due to changes in humidity and temperature. For example, humid summers can cause doors to expand and swell, while dry winters may cause them to contract and shrink.

Sometimes, an adjustment is necessary and is covered under the Warranty.

Warrantable Circumstances Include: • Interior doors that warp, bow, cup, or twist greater than 6mm will be adjusted.

• Interior doors that do not open and close in a reasonable and normal manner.

• Laminated doors with separated veneers. These will be repaired by regluing the veneers.

• Interior door locks that do not latch in a reasonably acceptable manner.

• Normal shrinkage and settlement can affect the wood trim around interior doors.

Conditions Not Covered By The Builder Warranty: • Minor cracks (less than 3mm) will not be repaired.

• Slight separation of baseboards or quarter rounds from walls.

• Slight separation of door and window casements from the wall.

• Damage caused after closing.

• Tarnishing or spotting of hardware fixtures caused by exposure to oxygen in the air.

10

HEATING SYSTEM WARRANTY COVERAGE: Two (2) years from the date of occupancy.

The Builder warrants the heating system for a period of 2 years, provided no alterations or additions have been made to the system (e.g., installing an electronic air cleaner or central humidifiers by yourself or your contractor).

If the heating system is not supplying heat to your home, please follow these steps: 1. Check the circuit breaker at the electrical panel and reset it if necessary.

2. Ensure the thermostat is set to the heat position.

3. Check the filter to make sure it is clean.

If the issue persists, please contact our Customer Care Department during business hours. If the problem occurs after business hours, please contact Property Management.

We recommend that the heating/cooling system filter be changed or cleaned every 2 to 3 months. This ensures proper airflow from the fan motor, reducing dust circulation. A dirty filter can cause the unit to operate improperly, leading to decreased system efficiency, higher energy costs, and a shorter lifespan for the system.

Please ensure that all air registers or air returns are not obstructed by furniture.

Lastly, remember never to leave your home without heat during extended absences in the winter season.

VENTLESS DRYERS A ventless dryer has been installed in your suite. This type of dryer collects condensed water during operation. The condensation container, located at the top of the unit, must be drained after each use to ensure proper functionality and to prevent water overflow.

11

HOMEOWNER INFORMATION GUIDE

HUMIDITY AND CONDENSATION A common issue in new homes is the build-up of condensation, especially during the winter months.

Proper ventilation is essential to manage and reduce moisture levels.

To help control humidity: • Use bathroom exhaust fans and kitchen range hoods to remove moist air and direct it outside.

• Maintain proper humidity levels, ideally between 30%–50%, to avoid excessive moisture.

• High humidity can lead to ice buildup on windows and contribute to other moisture-related damage.

The regular use of your exhaust fans will help maintain a healthy indoor environment and minimize the potential for condensation-related issues.

ELECTRICAL SYSTEM WARRANTY COVERAGE: Two (2) years from the date of occupancy.

The Builder warrants the electrical system in your home for a period of 2 years, provided no alterations or additions have been made by the homeowner or any independent contractor.

The electrical system is defined as the original wiring and components installed by the Builder.

Important: • The warranty only covers original wiring issues resulting from defects in materials or installation.

• Any modifications—such as installing dimmer switches or ceiling fans—will void the warranty.

If you experience a power outage: • First, check the circuit breaker panel and reset any tripped breakers.

• Determine whether the issue is isolated to your unit or if it may be affecting the larger community.

SMOKE AND CARBON MONOXIDE DETECTORS Smoke and carbon monoxide (CO) detectors, where applicable, have been installed and hardwired into your home’s electrical system.

Maintenance Tips: • Vacuum the openings of the detectors regularly to remove dust and debris.

• Test each detector once a month by pressing the test button to ensure it’s working properly.

GFCI OUTLETS (GROUND FAULT CIRCUIT INTERRUPTER) GFCI outlets are designed to reduce the risk of electrical shock and are commonly installed in areas with water exposure, such as bathrooms and kitchens. In your home, all bathroom outlets are connected to a single GFCI. To Reset a GFCI Outlet: 1. Press the reset button located on the face of the outlet.

12

2. If the outlet still doesn’t function, check the breaker panel and reset the corresponding circuit if needed.

SPRINKLER SYSTEM Sprinkler heads have been installed throughout your suite as part of the building’s fire protection system.

Important Safety Guidelines: • Be cautious around sprinkler heads, especially when moving furniture.

• Do not hang anything from the sprinkler heads.

• Do not paint the sprinkler heads.

Sprinkler heads are heat-sensitive and will automatically activate when exposed to a high enough temperature. Each sprinkler head contains a small component (either a glass bulb or metal solder) that detaches at a specific temperature, allowing water to discharge. Tampering with or damaging sprinkler heads may result in accidental water discharge and property damage.

PLUMBING WARRANTY COVERAGE: • Two (2) years from the date of occupancy for interior plumbing lines.

• One (1) year from the date of occupancy for plumbing fixtures, including faucets.

For warranty coverage beyond these periods, please contact the fixture manufacturer directly.

Please Note: Any alterations or additions made to the plumbing system by the homeowner or an independent contractor will void the warranty.

What to Do in the Event of a Leak: • Immediately turn off the water supply at the fixture’s shut-off valve, if applicable, or at the main supply line.

• Stop using the affected shower, tub, toilet, or sink.

• Contact the Customer Care Department or Property Management as soon as possible.

• If the issue occurs after business hours, contact the appropriate emergency service, but do not continue using the affected fixture.

Maintenance Reminders: • Leaks caused by normal shrinkage or settlement of grout or caulking around showers and tubs are considered homeowner maintenance items and are not covered by the Builder’s Warranty (unless noted as defective on the Pre-Delivery Inspection).

13

HOMEOWNER INFORMATION GUIDE

Water-Saving Toilets: In accordance with provincial regulations, your home is equipped with water-saving toilets designed to use significantly less water per flush.

If you experience flushing issues: • Hold the flush lever down for a longer duration to allow the full amount of water to flow through and clear the bowl.

VINYL FLOORING WARRANTY COVERAGE Vinyl flooring is covered under warranty for a period of one (1) year from the date of occupancy.

This warranty applies to defects in materials and installation only.

Important: Warranty coverage does not apply to damages caused by improper floor maintenance, including misuse of cleaning products or failure to protect the flooring from water and sunlight exposure.

TILE FLOORING - CERAMIC OR PORCELAIN Your tile flooring is covered under warranty for one (1) year from the date of occupancy. This warranty includes defects and material installation only.

Please note that minor shrinkage cracks in grout joints may occur over time due to the natural settling of your home. Cracks that appear in the grout of tub or shower enclosure wall tiles are considered the homeowner’s responsibility. Regular maintenance is important—if left unaddressed, cracks can lead to water leakage and potentially cause damage to the ceiling below.

Important: According to the warranty terms of the Tarion Warranty Corporation, any damaged tile flooring that is not reported during the Pre-Delivery Inspection—or before moving in personal belongings on the day of occupancy—will not be covered under the Builder’s Warranty.

14

Welcome To Your New Home!

On behalf of Tasco Appliances, we would like to welcome you to your new home. Please note that all of your appliances are covered under a manufacturer service protection plan (see product manual for details). The protection plan begins on the first day of your occupancy. If you encounter an issue with your appliances, please contact Tasco Appliances customer service. For the best quality of service, please ensure to have your occupancy date, appliance model, and serial number ready.

Phone: 1-888-448-0326 Reference Number: CS00016846 Email: tascobuildercs@tasco.net Your Suite Number: *The manufacturer warranty does not cover damage caused due to misuse of products.

After the manufacturer warranty expires, you will be responsible for all parts and labour fees should your appliances breaks down. Our Tasco Service Protection Plan is here to save you from the worry and hassle. Our Extended Warranty coverage includes*: • Preventative Maintenance Inspection.

• Food Spoilage Protection- Only if your freezer unit malfunctions.

• No Hidden Cost Of Deductibles.

• No Lemon Policy - If your product requires the same part to be repaired four times, • Underwritten By An Insurance Company.

• Product Failure Due To Rust.

• Underwritten By An Insurance Company.

• Protection Against Power Surges.

• Parts And Labour Coverage.

• Repairs To Manufacturer’s Specification.

• Transferable From Owner To Owner.

• Renewable Service Plan.

Service Protection Plan For more details about the Tasco Service Protection Plan terms, conditions, and prices, please contact us at;

1-888-448-0326 tascobuildercs@tasco.net

Manufacturer Contact Info/Notes:

15

HOMEOWNER INFORMATION GUIDE

HOME CONNECT — SMART HOME LIVING BY LORMEL Powered by technology and driven by innovation, every suite at Kazmir Condos is equipped with Rogers, 1Valet, and Aidoo Pro smart apps to deliver a seamless smart living experience. These advanced platforms provide state-of-the-art applications such as Smart Door Locks, Smart Thermostats, Smart Building Entry, and more — all accessible with just a tap on your smartphone. How cool is that?

SMART FEATURES INCLUDE: • Smart Suite Control Gain control over your suite with ease — remotely manage door locks and thermostat settings, all through the intuitive mobile apps.

• Smart Door Lock Stay safe and connected with smart door locks that allow keyless entry and real-time access management from your phone.

• Smart Phone App Use your smartphone as your digital key. Control suite features such as locks and climate, anytime and anywhere.

• Smart Communication Communicate easily with management, building staff, or guests through integrated messaging and video intercom features.

• Smart Internet Enjoy lightning-fast internet powered by Rogers, ideal for streaming, remote work, smart devices, and more.

• Smart Thermostat Control the temperature in your suite on the go - create personalized comfort while saving on energy costs.

Rogers, 1Valet, and Airdoo together form a next-generation smart home solution that seamlessly combines building services, security, and comfort — enhancing your daily life and maximizing efficiency for property management.

With convenient features like keyless entry, thermostat control, amenity booking, visitor access, and realtime suite monitoring, residents of Kazmir Condos enjoy total peace of mind and 24/7 security — no matter where they are.

Never come back to a cold home again — monitor, adjust, and control your environment from anywhere.

Save energy, enhance safety, and enjoy a truly smart lifestyle.

SNAILE MAIL Snaile Mail is a secure, smart parcel locker system located in the lobby. These contactless lockers provide a convenient and automated solution for receiving all inbound deliveries. The system is fully equipped with a touchscreen and a bank-grade keypad to ensure secure and user-friendly access.

16

AUTOMATED BUILDING ACCESS + SMART PARCEL LOCKER for Carriers + Self-Serve Resident Delivery Management

nline

Ordering O

NT IM P O RTAe your

“Collection of the package was flawless. Great system.”

includ Be sure to address g in ld ui b number it un and e parcel is to ensure th to you! ed er iv del

— ALAN, OAKVILLE, ONTARIO

Automated Entry Console Lets Carriers Inside the Building Integrated with all major carriers, 1VALET’s Smart Entry System grants simple courier access simply by scanning the package, so delivery couriers can always get in when they need to. From there, they can access the Snaile parcel lockers found inside.

1valet.com | info@1valet.com

Automated Smart Lockers Accept Resident Deliveries Snaile’s carrier agnostic smart parcel lockers accept all resident deliveries and allow for self-serve resident pickups eliminating property management labour, missed deliveries, fire code egress/combustibles violations and theft.

Carriers are ensured a first-time delivery in buildings that are not staffed. snailelockers.com | info@snaile.com

2-STEP Parcel Collection 2

At the parcel locker, key-in your 8-digit PIN code twice and hit “enter”. The compartment door will open automatically.

Key-in your one-time access code sent to you by SMS (or email)

PIN No.: PIN No.:

HOME

Compartment Sizing

1

Back to Homepage after 42 seconds

SMALL 415mm wide by 110mm high

1

2

4

5

7

8

9

DEL

0

ENTER

< BACK

NEXT >

You will receive a 1VALET alert notifying you that your parcel has been delivered.

For a more contactless collection experience click on the QR link found 1 VALET delivery alert and scan the QR code beneath the touch-screen.

3 6

MEDIUM 415mm wide by 240mm high

LARGE 415mm wide by 590mm high

17

Introducing Rogers Smart Community to Lormel Homes.

Lormel Homes and Rogers have partnered to provide you with a smarter living experience.

Rogers Smart Community features With the 1VALET Resident App, you can take control of your new smart community building like never before.

Smart Entry System (Intercom) Ditch your keys and help eliminate missed packages with our building Entry System.

Facial Entry (Opt-In only)

Guest Video Calling

Virtual Concierge (2-Way)

Resident App Our Resident App puts everything residents need, all in one place.

Unlock doors, verify guests, book amenities and more, all from your phone.

• Digital Access (Digital key card entry)

• Conversations & Announcements

• Package Notifications

• Guest Accounts for Visitors

• Document Library

• Service Marketplace

• Maintenance Requests

• Amenity Booking

• Remote Unlock (Main Entry)

• Door Lock Integration

Rogers in partnership with Lormel Homes.

18

1

Download the 1VALET Resident App

2

Setup your resident profile

3

Experience a new standard of living

Fast and reliable Internet • Up to 1 Gbps download speeds1.

• Reliable and fast Internet means everyone can Fast reliable Internet beand Online at the same time.

• WiFi Satisfaction Guaranteed for1coverage in • every Up to corner 1 Gbpsofdownload speeds . your home.

•• Reliable and fast Internet everyone can Advanced WiFi security formeans worry-free be Online at the same time. protection.2 •• WiFi Satisfaction Guaranteed for ($149 coverage in Activation and setup fee waived value) every corner of your home.

• Advanced WiFi security for worry-free protection.2 • Activation and setup fee waived ($149 value) To activate your service, contact our dedicated customer care team

1-855-759-5856 To activate your service, contact our dedicated customer care team Select a language: Select the nature of your call: English Press 1 1-855-759-5856

• •

French Press 2

Select a language: •

English Press 1

•

French Press 2

• For new customers, to activate services offered in your new bulk agreement Press 1 • For customers calling to switch their services to Rogers as part of your new bulk Select the nature agreement Press 2of your call: • customers, to makeservices changes to yourinexisting bulk services, including • For For existing new customers, to activate offered your new bulk agreement Press 1 move related inquiries Press 3 • For customers calling to switch their services to Rogers as part of your new bulk agreement Press 2 • For existing customers, to make changes to your existing bulk services, including move related inquiries Press 3

You are receiving a special rate for this service under a bulk arrangement between Rogers and your building. If the bulk agreement ends, this service will be canceled. At this time, you may choose to subscribe to services with Rogers at then current rates, subject to any applicable rate increases. Discount applies to monthly service fee for core services only. Additional optional add-ons and pay-per-use rates are not included with the offer. 1 Upload speeds up to 1 Gbps. Assuming optimal network, equipment and customer device conditions. Multiple wired and wireless connections required to reach max download speeds and symmetrical upload speeds where available. 2. Advanced Security does not guarantee protection. © 2025 Rogers Communications.

You are receiving a special rate for this service under a bulk arrangement between Rogers and your building. If the bulk agreement ends, this service will be canceled. At this time, you may choose to subscribe to services with Rogers at then current rates, subject to any applicable rate increases. Discount applies to monthly service fee for core services only. Additional optional add-ons and pay-per-use rates are not included with the offer. 1 Upload speeds up to 1 Gbps. Assuming optimal network, equipment and customer device conditions. Multiple wired and wireless connections required to reach max download speeds and symmetrical upload speeds where available. 2. Advanced Security does not guarantee protection. © 2025 Rogers Communications.

19

Welcome to 1VALET DESIGNED IN CANADA WITH CARE

The 1VALET ([SHULHQFH / / / / / / /

Keep up-to-date with building news

Remotely unlock building entry doors One-way video calling from the Entry System* Share building access with guests Courier parcel scanning technology Messages from property management Building document storage and more

Download the 9$/(7 5HVLGHQW $pp If you have provided your contact details to property management, you will receive an email with a download link to the app and a 6-digit activation code to create a resident profile.

No invite yet? Contact your property management for help.

Digital EntUy The 1VALET app enables you to unlock building entry doors from anywhere in the world - whether you're 2 feet away or 2 thousand miles away. Each door enabled with this feature has an individual unlock icon on your app. Just tap to unlock the door.

20

1R VPDUWSKRQH" 1R SUREOHP <RX FDQ VWLOO OHW YLVLWRUV LQ -XVW WDS DQ\ QXPEHU RQ \RXU SKRQHȇV NH\SDG WR XQORFN WKH GRRU GXULQJ YRLFH FDOOV

Facial Entry

Why Facial (QWU\? / Easy set-up via the 1VALET app / Keyless entry using the Entry System’s camera

/ Hands full? Front entrance door opens

1

Take VHOȴHV using the 1VALET app

2

Tap button on Entry System

3

Look at camera

4

Enter building

1

3

2

21

A Smarter Entry System An Entry System that KHOSV create safer, smarter FRPPXQLWLHV

FEATURES Parcel 6FDQQLQJ 1R PRUH PLVVHG SDFNDJHV 3DUFHO 6FDQQLQJ Technology lets couriers safely enter the building simply by scanning the parcel, so \RX FDQ UHFHLYH \RXU SDFNDJH WKH ILUVW WLPH HYHU\ WLPH Facial (QWU\ )RUJRW \RXU NH\V RU SKRQH" 1R SUREOHP 2SWLQJ in to Facial Recognition entry lets you enter the EXLOGLQJ DW WKH (QWU\ 6\VWHP ZLWK RQO\ D VPLOH Guest Video Calling 6HH ZKRȇV DW WKH GRRU EHIRUH OHWWLQJ WKHP LQ 9LGHR FDOOLQJ IURP WKH (QWU\ 6\VWHP WR WKH UHVLGHQW DSS

We’re here to help 1VALET App Support VXSSRUW# YDOHW FRP

22

Your New Standard of Living A mobile application for your every day.

Live Differently

Scan below to download app:

Residents will receive: Enhanced building security Facial entry Guest video calling Touchless access with your phone Concierge calling Easy amenity booking Staff announcements Document sharing (DocBox) and more!

Video Calling

Amenity Booking

Digital Entry

Now you can see who’s at the door, before letting them in.

Easily book amenities using only your 1VALET Resident App.

Enter and navigate your building using digital keys on your phone.

Guest Access

Service Marketplace

Package Notifications

Guest accounts for easy visitor logging and access.

Buy and sell products or services within your community.

Be directly notified whenever your packages have arrived.

DESIGNED IN CANADA WITH CARE

23

Explore the Airzone Cloud App Demo

One Device, Multiple Integration Options for Inverter/VRF

BACnet

Modbus RTU Port

BACnet, Home and Building Automation, Voice Control, Smart Thermostat Control & More

Climate Control

Cloud Control

2-way communication

Voice Control & Home and Building Managment Systems

12 VdC relay output for auxiliary heat

Easy configuration

Compatible with smart thermostats

Smart Control • Compatible with both ducted and ductless

HVAC systems in residential and commercial applications.

• Integration with any Home Automation/ BMS system via local and Cloud API. • Communication port for BACnet/Modbus integration (BACnet MS/TP and IP).

• 12V DC relay output for auxiliary heat, which allows for lockout temperature (rebates available).

• Digital input for open window contact or occupancy sensors.

• 24/7 Smart diagnostics with reading of indoor unit warnings and errors.

• Smart thermostat integration (such as Nest, Honeywell and Ecobee) via Cloud – keeping Inverter/VRF features intact.

• Self-powered by external power supply provided in the box.

• Dual Wi-Fi capable: 2.4/5GHz Wi-Fi connection.

1.

2.

3.

4.

5.

6.

24

Power supply 24V thermostat connection Aux heat output Digital input Modbus/BACnet port Unit connection port

All zones on/off.

Temperature setpoint.

Operating mode.

24/7 remote diagnostics with Airtools Remote error code readings & firmware updates.

Lockout Temperature This customizable function prevents the heat pump from operating in inefficient outdoor conditions, such as extremely cold temperatures. The lockout can also be applied to auxiliary heat sources, disabling them at the set temperature once outdoor conditions are favorable for the heat pump.

Your All-in-One HVAC Integration Hub

866 521 0263 | airzonecontrol.com

25

Congratulations on purchasing your new home!

Dear Homeowners, Congratulations on the purchase of your new home! Your builder has selected Enercare to provide your new home’s rental fan coil. Enercare is Ontario’s leading provider of heating, cooling, plumbing, electrical, and water heating and treatment needs for over 65 years.

As an Enercare customer, we’ve made things easy for you to access everything you need in MyAccount. Once you sign up, you can opt in to paperless billing, sign up for pre-authorized payments, schedule service appointments and manage your home services all in one convenient place.

Experience the Enercare Advantage® Enjoy reliable service and unparalleled home comfort avoiding unexpected costs and repairs.* Licensed professionals deliver reliable, expert service and support.

Register for My Account Scan the QR code to register on myaccount.enercare.ca.

24/7 call centre access and same-day service if you call before 5 p.m.**

Please contact us for service related inquiries at 1-800-266-3939 ® Enercare, Enercare Advantage and the designs are registered trademarks of Enercare Inc., used under license. *Terms and conditions and certain exceptions apply. See rental agreement for details. **Available to Enercare’s heating/cooling protection plan customers, rental water heater and/or HVAC customers whose equipment is not operational (i.e.

– no hot water, no cooling or no heat). On average, Enercare attends to furnace/boiler, central air conditioner or water heater non-operational calls 80% of the time the same day.

Subject to exclusions in accordance with the terms and conditions of the applicable protection plan or rental agreement.

HEATING • COOLING • WATER HEATERS • ELECTRICAL • PLUMBING • WATER PURIFICATION • ENERCARE.CA

26

SETTING UP YOUR NEW ENERCARE ACCOUNT Below are the step-by-step instructions on setting up your new Enercare account On Enercare Website www.enercare.ca there is a full step by step VIDEO you can click and view 1)

Go to www.Enercare.ca

2) Click - My Account (located on the top bar) Commercial Builder PMs Find a Location Blog Special Offers My Account About Us

3) Click- Go to My Account

My Account Manage your home services all in one convenient place: • Set up pre-authorized credit or debit payments • Opt in to paperless billing • View and pay your Enercare bills • Book, reschedule or cancel your appointments • Let us know if you’re moving Customers with 10 digit account numbers: Log in via the Enercare Billing Portal to view your bill and manage your billing preferences.

Go to My Account

4) Click - Register Now

My Account Email address

Password Forgot your password?

Sign in New to My Account?

Register Now

27

5) Click - Use your Customer Details you have on file New to My Account?

Please use one of the following options to validate your customer information.

Use your Enercare account number Use your customer details you have on file

Continue

6) Enter Customer Details

Register My Account Please provide the following details.

Email address

Confirm email address

First name

Continue Last name

Street #

Street name

Postal code

Mobile number

7) Submit

Submit

You’ll receive an email from enercare@e.enercare.ca. Click the “Complete My Registration” button to verify your account.

I'm not able to register for My Account. What should I do?

If you encounter the error message “Unable to find your account” after submitting it means the information entered may not match the information we have on file. Please enter your account details exactly as they appear on the communications you’ve received from us. If you’re still having issues, please call 1-855-642-8607 and an agent will be able to help.

28

HOMEOWNER INFORMATION GUIDE

MAINTENANCE TIPS

VINYL FLOORING DO’S AND DON’TS

FLOOR CARE DO’S Clean Up Spills Immediately Vinyl flooring is highly resilient and easy to maintain. However, spills should be cleaned up immediately to prevent staining or discoloration. Liquids left sitting on the surface for too long can result in permanent watermarks or discoloration.

Use Gentle, Non-Abrasive Cleaners When cleaning your vinyl floors, use a neutral, non-abrasive cleaning product specifically designed for vinyl. These products maintain the floor’s integrity and appearance without leaving behind residue or causing damage.

Keep Floors Dry at All Times Avoid excessive moisture. Never soak or drench your vinyl floors, as this can lead to the edges curling or buckling and may weaken the adhesive underneath. Always dry your floors thoroughly and address any signs of water damage immediately.

FLOOR CARE DON’TS Do Not Use Harsh or Abrasive Cleaners Avoid using vinegar, ammonia-based products, or “mop-and-shine” solutions. These can leave a film on your floor’s surface or damage the finish. Never use wax polish on vinyl flooring.

Do Not Expose Vinyl to Direct Sunlight Extended exposure to direct sunlight can cause your vinyl flooring to fade over time. Use curtains or blinds to block harsh UV rays and protect your floors from discoloration.

29

30

microfiber cloth.

Silestone® Care & Maintenance Routine Cleaning & Maintenance Due to their low porosity, Silestone® surfaces are highly resistant to household marks and stains.

It is important to identify the difference between deposits or residues that are hard to remove and a real stain. A lot of people believe their surface is stained when they are just using the wrong product or method to clean. To avoid difficult stains, clean your Silestone surface daily.

Cosentino recommends you use Vim Actifizz® multi-purpose spray (leave it for 2 two minutes) to clean its Silestone® surfaces.

If you do not have this product, the best alternative is to simply use warm water and a small quantity of neutral soap such as Dawn® Dish Soap with a clean microfiber cloth. Then you should finish off by rinsing the surface with plenty of water and drying it with a soft, dry microfiber cloth. Do not use any wax or polishing products on your Silestone countertop.

Trick: Remember that microfiber cloths should never be washed with fabric softener as it may leave a deposit and affect the appearance of your countertop.

Advanced Cleaning DEPOSITS AND OTHER STUCK-ON MATERIALS (FOOD, GUM, METAL MARKS FROM POTS OR BLADES, RUST, NAIL POLISH, ETC.).

These deposits can be scraped away with a plastic putty knife or 1’’ blade, and any marks left can be easily removed with Vim Actifizz®, Bar Keepers Friend® (cream) or warm soapy water. Rinse with water to wash away the residue, and your surface is good as new.

Note: Metal deposits may resemble scratches, but they are residue from the metal rubbing against the surface and can easily be removed.

GREASE DEPOSITS. First, carefully wash your surface with Vim Actifizz® with a clean cloth or a non-scratch sponge or wet microfiber cloth until it disappears.

Repeat the process if necessary. For thicker residues, use 70% rubbing alcohol. Rinse with a generous amount of water and dry the area with a clean microfiber cloth.

General Precautions As with any natural stone, certain exposure to heat may cause cracks due to thermal shock. Although Silestone is extremely scratch and heat resistant, we recommend protecting your Silestone surface by using a hot pad or trivet for heat protection.

Hot pans, pots or small electrical appliances should not be used directly on top of your Silestone surface as this can damage the surface. Additionally it is recommended that a cutting board be used to protect the material & surface from scratch. Do not slide non-finished dishware or clay pots on your Silestone surfaces.

Silestone® Care & Maintenance

LIMESCALE OR WATER DEPOSITS. Always dry your surface especially when you have hard water or use a water softening system. Use Allen’s Lemon Cleaning Vinegar® and a damp sponge. Use a brand new 1’’ blade to scrape any residue.

Repeat the process if necessary. Rinse with plenty of water and dry using a soft and clean microfiber cloth.

SILICONE DEPOSITS. First, carefully wash your surface with Vim Actifizz® with a clean cloth or a non-scratch sponge or wet microfiber cloth until it disappears.

Repeat the process if necessary. For thicker residues, use 70% rubbing alcohol and an unused 1’’ knife blade held horizontally and softly scrape the area. Finish with a clean microfiber cloth and soapy water. Afterwards, rinse with plenty of water and dry with a dry, clean microfiber cloth.

31

Chemicals to Avoid

Precautions

Avoid exposing your Silestone surface to strong chemicals and solvents. Items to avoid include: nail polish remover, permanent markers or inks, oil soaps, and furniture cleaners or paint strippers that contain trichloroethane or methylene chloride.

Also avoid exposing your Silestone surface to chemicals with high alkaline/PH levels, such as oven cleaners. Caution must be used for the following:

RESPONSE TO IMPACTS.

• Products containing oils or powders may leave a residue.

• Abrasive scrubs/cleaners, Magic Sponge® and non-approved cleaners may dull Silestone’s finish.

• Oven/grill cleaner may discolor Silestone and should be avoided.

• One of the most notable features of Silestone is its high impact resistance. However, you should avoid any impacts in those areas that have been left weakened and exposed (sharp-pointed corners, non-beveled edges, thin edges, dishwasher and sink areas, etc.) due to the material fabrication.

DO NOT PLACE SILESTONE OUTDOORS OR IN PLACES WITH EXTREME UV LIGHTING. • Over the years, the colour and shade of Silestone products may suffer from the effect of the sun’s rays.

DO NOT USE WATER REPELLENTS OR SEALANTS TO BRING OUT THE LUSTER.

• Exposure to extreme heat may damage Silestone’s finish.

• Once it has been installed, the sheen on Silestone is the natural luster of the product itself.

• Do not use paint strippers, caustic soda, or products with a ph of more than 10.

• Sealants and water repellents provide an artificial, ephemeral shine.

CLEANING DIFFICULT STAINS. • If a stain persists, contact your Home Depot Fabricator who supplied you with your Silestone countertop. Their assistance may be required.

DO NOT USE BLEACH AND SOLVENT. • Bathroom maintenance products or disinfecting wipes that contains chlorine.

• Do not use bleach for maintenance. When this product remains on the surface for more than 12 hours, the surface may lose its sheen.

• Do not use chlorine-based products like trichloroethane (present in paint stripper).

• Do not use degreasing agents such as those used to clean ovens.

32

HOMEOWNER INFORMATION GUIDE

PRE-MOVE-IN CHECKLIST Legal • Notify your solicitor of your occupancy date and schedule an appointment to finalize your documents.

• Ensure the Sales Office has the full name, phone number, and address of your solicitor.

Move-in Date • After completing your Pre-Delivery Inspection (PDI), contact the management office to book your elevator.

Note: It is recommended that you do not book the service elevator for the same day as your occupancy date, as key release times may vary.

Coordinating the Move-In • Contact your moving company as early as possible to confirm your move-in date and time.

• Make sure your movers are aware of both the start and end times of your elevator booking.

Insurance • Contact your insurance provider to arrange for condominium homeowner insurance.

• Inform your agent of any upgrades you have made to your unit.

• Proof of insurance is required.

Schools • If you have children, contact the relevant school board to register them.

• Toronto District School Board: (416) 397-3000 Utilities • Contact your utility provider to cancel or transfer your current services.

• Suites are metered and billed individually through CARMA. • CARMA Customer Service: 1-833-993-1212 Change of Address • Notify Canada Post of your new address (allow 8–10 business days for processing).

• Send address update cards to friends and family.

• Update your address with the Ministry of Transportation for vehicle registration.

Your New Address • 6 Chartwell Road, Suite #, Toronto, Ontario M8Z 4E8 Closing

• Once your suite has closed, keys will be available at the Kazmir Customer Care Office, located at: 6 Chartwell Road, Ground Floor • Office hours: Monday to Friday, 9:00 AM – 4:00 PM

33

EMERGENCIES Please report any of the following emergencies to the Property Manager immediately: • Maintenance issues • Loss of heat • Leaks or flooding • Complete power failure • Broken suite entry lock

Emergency Procedures & Annual In-Suite Life Safety Inspections Fire Equipment & Roof Anchors Once a year, the corporation conducts a mandatory inspection of all in-suite fire and life safety equipment.

Residents will receive advance notice of the scheduled inspection from Property Management.

If a resident is not home at the time of inspection, the Property Manager will coordinate with a security guard to provide access to the suite for the approved contractor. Any suite-specific deficiencies found during the inspection may be charged back to the resident accordingly.

Important: Tampering with life safety equipment—either within your suite or anywhere in the building—is strictly prohibited. Doing so puts both you and your fellow residents at risk. Anyone found tampering may face formal charges and/or fines. Any resulting repair costs will be the responsibility of the unit owner.

In addition, the corporation conducts an annual inspection of roof anchors. If your suite has access to a terrace with a roof anchor, a technician may need to pass through your unit. You will receive notice in advance from Property Management regarding this inspection.

34

HOMEOWNER NOTES

lormelhomes.com