Wandsworth Care Coordination Service

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Welcome to the Wandsworth Care Coordination Service

The Wandsworth Care Coordination Service is run by Royal Trinity Hospice and works closely with professionals involved in your care, such as your GP, District Nurse and other organisations.

We arrange the services that you need while you are being cared for at home. The service is available to anyone aged eighteen or over who is living in Wandsworth or who is registered with a Wandsworth GP.

Working Together for Better Health and Care

The Wandsworth Care Coordination Service is funded by the Wandsworth GP Federation and we work closely with them to coordinate local care needs.

How we can help you

The Wandsworth Care Coordination Service is a one-stop-shop for all your care needs. We are here so you and your family don’t need to contact different care providers separately.

We have been running the service since 2015. Our team of Care Coordinators, supported by experienced clinicians, can help support you with: arranging and coordinating care agencies, community nurses, therapists and volunteer befrienders. We will regularly review your care plan to meet your needs.

sourcing equipment such as electric beds, commodes and hoists, depending on your needs. We will also arrange delivery and collection at home of equipment.

providing information and advice about the services that are available to you and answering any queries and concerns you may have.

supporting you when a problem arises.

This support can help you remain in your home, if that is what you wish, rather than being admitted to hospital.

Support in your home

Depending on your needs and condition, you may be eligible to receive temporary support in your own home from the Royal Trinity Carers. This dedicated team can provide support with things like washing, dressing, loading the washing machine or preparing a simple meal. Their involvement in your care is intended to be short term, until a care agency can be arranged.

Support for carers

From 10pm to 7am, Marie Curie Nurses and Healthcare Assistants are available so that the person caring for you can take a break while you are being looked after. Our Care Coordinators can request this for you.

Feedback on Wandsworth End of Life Care Coordination Service

We hope you are satisfied with the support you receive at Trinity. If you do have any concerns or complaints however, we want to hear them, so we can learn from your experience and improve what we do.

Please scan the QR code to fill in a feedback form

Contact the team

You can contact us by phone or email with questions or requests for support with your care from 8am-8pm, 7 days a week:

Telephone 020 7787 1062 option 2

Email TRIH.Wandsworth-EOLCCC@nhs.net

Or you can contact us via the Trinity website: www.royaltrinityhospice.london/wandsworthcare-coordination

If you need support outside of these hours, please call 020 7787 1062 and press option 1 to speak with one of the clinical team or call 111.

How to contact Trinity

Royal Trinity Hospice

30 Clapham Common North Side

London SW4 0RN

Call 020 7787 1000

Email enquiries@royaltrinityhospice.london

www.royaltrinityhospice.london

RoyalTrinityHospice

@royaltrinityhospice

If you would like this information in a different format, such as large print, or to be translated, please speak to the Communications team on 020 7787 1000 or email media@royaltrinityhospice.london

Take three survey

Help us to improve the care and service you receive by taking three minutes to answer three questions. Your feedback helps us do better and take prompt action when something needs to improve. Scan the QR code.

Royal Trinity Hospice will always store your personal details securely. For full details see our privacy policy: www.royaltrinityhospice.london/privacy

Charity no. 1013945

Publication date: January 2025

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